Logitech M185 Wirless Mouse issue

Posted by Elliot Harrison on Super User See other posts from Super User or by Elliot Harrison
Published on 2014-08-18T14:54:32Z Indexed on 2014/08/18 16:31 UTC
Read the original article Hit count: 313

Filed under:

usb

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drivers

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mouse

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logitech

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logitech-mouse

An issue with a Logitech M185 mouse today. A user is unable to use the device.

The device works perfectly fine on my PC (It appears as HID-compliant mouse), but not on her laptop. It does not appear in her device manager on the 'Mice and other pointing devices' section.

I did notice an unknown device in the Universal Serial Bus Controllers section, but when I try to update the driver, it says it has the most up to date driver.

We've tried plugging in the dongle in multiple USB slots but no luck.

Any advice?

It's a HP 620 Laptop on Windows 7.

Thank you :)

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