Help installing?
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Meghan Dempsey
on Ask Ubuntu
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Published on 2014-08-19T19:42:06Z
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2014/08/19
22:33 UTC
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I'm having a really big problem with installing Ubuntu on my computer. It seems that when I try to install from BIOS from the CD, nothing happens, and when I say nothing happens it boots up my computer like usual. When I try to install from the CD from My Computer directly from the wubi.exe file, nothing happens. THEN when I try to install from the boot helper, it gives me this error:
An error occurred:
Could not retrieve the required installation files
For more information please see the log file: c:\users\Meghan\appdata\local\temp\wubi-14.04-rev286.log
Will it help if I say I have a pirated version of Windows? Maybe that's why?
I'm frustrated, and I'm not sure what to do. Please help me
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