Suspending/Screen Going Off When Still In Use (Ubuntu & Arch)

Posted by luke on Super User See other posts from Super User or by luke
Published on 2014-08-19T03:59:34Z Indexed on 2014/08/19 4:24 UTC
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I have a laptop (HP Pavilion G6) that was running Ubuntu and for a while now (at least 6 months) has been having a problems randomly suspending whilst still in use with a full battery and still being charged.

Originally the problem was with Ubuntu so I first attempted to disable suspend using every way I could find (gui settings + dconf editor) this didn't work and it still kept suspending so I ended up switching to Arch Linux.

Unfortunately not long after switching to Arch Linux I ended up experiencing the same problems. So yet again I modified the settings in /etc/systemd/logind.conf to prevent it from suspending and this time it worked, kind of. Now I am experiencing the screen going off and I have to change to a different tty (by using ctrl-alt-fx, which was something I also found I had to do sometimes when waking up from suspend in Ubuntu) to get the screen to go back on.

The strange thing is this only happens when running a Linux distros and only occasionally (e.g. it may happen once/twice a week at most). But when it does happen it can happen multiple times in a row.

And it only seems to happen when I am using it. This may just mean that it hasn't happened yet when I am not but generally if I leave it to run something or play a video it hasn't occurred only when I am using it regardless of which program I am using (e.g. it has occurred when using firefox, vim, even when using a virtualbox vm).

At first I thought it could be the CPU temperature but after monitoring it I discovered it occurred a lot of the time when my CPU was less than 50 °C. I then checked /var/log/* but could not see anything related to it suspending only a few standard things from when it was woken up.

I am really out of ideas and really hoping someone can help. Thanks in advance.

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