Client unable to access OWA website after temporarily changing SSL certificate on the server
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Lorenz Meyer
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Published on 2014-08-20T13:07:44Z
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2014/08/20
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I have the following issue:
One client computer (Windows XP) cannot access the OWA website. All other client computers can (Except another one in the same remote office).
How this happened: I temporarily changed the SSL certificate on the Exchange Server yesterday. After a few minutes, I reverted back, an now the same certificate that was installed for years is back again. During these few minutes, they were in OWA on this computer and got a certificate error.
What exactly happens: Internet Explorer displays the error Internet Explorer cannot display the webpage
, Firefox displays The connection was reset
and Crome shows This webpage is not available. The connection to ... was interrupted
.
What I already did to try to get this working:
- Restart the client computer
- Restart the exchange server
- Deleted Internet Explorer browsing history
- In IE, Internet Options, tab Content, under Certificates deletes SSL cache
- Restored Internet Explorer to the default parameters
- I looked into certmgr.msc, but did not find a certificate related to the issue
What could I do else to narrow down the origin of this problem (or better: resolve it) ? Can you give any advice ?
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