Microsoft Word "Random" Crashes

Posted by Bent Rasmussen on Super User See other posts from Super User or by Bent Rasmussen
Published on 2014-08-22T09:49:05Z Indexed on 2014/08/22 10:22 UTC
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Word seemingly randomly crashes in an application setting where it is first being used to programmatically databind (bookmarks) and then directly afterwards opened on the user machine for further user input.

The error message is quite precise but the workaround has eluded me. Word crashes a moment or two after it has been opened on the user machine with the below exception details.

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 14.0.6129.5000
Application Timestamp: 5082f354
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.6129.5000
Fault Module Timestamp: 5082f3dc
Exception Code: c0000005
Exception Offset: 000eed32
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 1030

Additional information about the problem:
LCID: 1030
skulcid: 1030

Sometimes one can run the exact same scenario 50 times before experiencing a crash, other times only a few times. We have tried using different versions of the Word format as well as renaming the databound file after saving so that the file being opened on the user machine is different. Principally Word should never crash but perhaps there is some workaround that can make Word not crash.

Googling for a solution there appears to be multiple things that can trigger this bug.

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