Still can't mount windows 8 drive after restart

Posted by Ishai Bloch on Ask Ubuntu See other posts from Ask Ubuntu or by Ishai Bloch
Published on 2014-08-22T21:44:39Z Indexed on 2014/08/22 22:34 UTC
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dual-boot

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mount

After following the instructions in other posts, I am still getting the same error when I try to mount my Windows 8 drive in Ubuntu 14.04 on a dual boot system. I have disabled fast start after shutdown, hybrid hibernation, and the preinstalled Asus Instant On service. I have tried restarting Windows rather than shutting down. In all cases I get the same error message, namely:

Error mounting /dev/sda4 at /media/jesse/OS: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda4" "/media/jesse/OS"' exited with non-zero exit status 14: Windows is hibernated, refused to mount. Failed to mount '/dev/sda4': Operation not permitted The NTFS partition is in an unsafe state. Please resume and shutdown Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount option.

I did not have the same issue before upgrading from Ubuntu 12 to 14.

For what it's worth my computer is supposedly a "hybrid" with an SSD drive installed, although I can't see that the SSD drive is being used at all with my present settings. Any thoughts?

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