Does Your Customer Engagement Create an Ah Feeling?
- by Richard Lefebvre
An (Oracle CX Blog) article by Christina McKeon
Companies that successfully engage customers all have one thing in
common. They make it seem easy for the customer to get what they need.
No one would argue that brands don’t want to leave customers with this
“ah” feeling. Since 94% of customers who have a low-effort service
experience will…