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• standard keyboard doesn't work, but hotkeys do.

  - by alureonissue

  I posted earlier, but I've learned more about the problem since. (windows xp sp3) AVAST found alureon in kbdclass.sys and atapi.sys. I quarantined both files and restarted. keyboard and cdrom weren't working. I uninstalled them in device manager and updated the drivers. That fixed the cdrom but not the keyboard. Oddly, the keyboard hotkeys work (the row of special keys across the top for calculator, windows explorer, mail, browser) but the standard keys do not. I uninstalled and reinstalled SP3 to no avail. Any advice? not sure if I should have reposted this but I thought the hotkeys working might be an important point left out in the first post. Sorry if I'm doing this wrong ;/

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• Keyboard doesn't load in windows xp after Alureon infection

  - by alureonissue

  AVAST detected alureon in a number of system files including atapi.sys and kbdclass.sys iple I quarantined those files, and restarted my machine. After restarting, my keyboard and cdrom did not work (I assumed those drivers would be automatically replaced, but was apparently wrong.) I went into device manager, and checked for hardware changes, it fixed the cdrom (which works now) and looked as though it fixed the keyboard as well. It did not. After multiple reboots the keyboard is still not recognized. It works up until the XP login screen loads, after which it is completely unresponsive. Any advice would be appreciated. Thanks :)

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