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  • Variant Management– Which Approach fits for my Product?

    - by C. Chadwick
    Jürgen Kunz – Director Product Development – Oracle ORACLE Deutschland B.V. & Co. KG Introduction In a difficult economic environment, it is important for companies to understand the customer requirements in detail and to address them in their products. Customer specific products, however, usually cause increased costs. Variant management helps to find the best combination of standard components and custom components which balances customer’s product requirements and product costs. Depending on the type of product, different approaches to variant management will be applied. For example the automotive product “car” or electronic/high-tech products like a “computer”, with a pre-defined set of options to be combined in the individual configuration (so called “Assembled to Order” products), require a different approach to products in heavy machinery, which are (at least partially) engineered in a customer specific way (so-called “Engineered-to Order” products). This article discusses different approaches to variant management. Starting with the simple Bill of Material (BOM), this article presents three different approaches to variant management, which are provided by Agile PLM. Single level BOM and Variant BOM The single level BOM is the basic form of the BOM. The product structure is defined using assemblies and single parts. A particular product is thus represented by a fixed product structure. As soon as you have to manage product variants, the single level BOM is no longer sufficient. A variant BOM will be needed to manage product variants. The variant BOM is sometimes referred to as 150% BOM, since a variant BOM contains more parts and assemblies than actually needed to assemble the (final) product – just 150% of the parts You can evolve the variant BOM from the single level BOM by replacing single nodes with a placeholder node. The placeholder in this case represents the possible variants of a part or assembly. Product structure nodes, which are part of any product, are so-called “Must-Have” parts. “Optional” parts can be omitted in the final product. Additional attributes allow limiting the quantity of parts/assemblies which can be assigned at a certain position in the Variant BOM. Figure 1 shows the variant BOM of Agile PLM. Figure 1 Variant BOM in Agile PLM During the instantiation of the Variant BOM, the placeholders get replaced by specific variants of the parts and assemblies. The selection of the desired or appropriate variants is either done step by step by the user or by applying pre-defined configuration rules. As a result of the instantiation, an independent BOM will be created (Figure 2). Figure 2 Instantiated BOM in Agile PLM This kind of Variant BOM  can be used for „Assembled –To-Order“ type products as well as for „Engineered-to-Order“-type products. In case of “Assembled –To-Order” type products, typically the instantiation is done automatically with pre-defined configuration rules. For „Engineered- to-Order“-type products at least part of the product is selected manually to make use of customized parts/assemblies, that have been engineered according to the specific custom requirements. Template BOM The Template BOM is used for „Engineered-to-Order“-type products. It is another type of variant BOM. The engineer works in a flexible environment which allows him to build the most creative solutions. At the same time the engineer shall be guided to re-use existing solutions and it shall be assured that product variants of the same product family share the same base structure. The template BOM defines the basic structure of products belonging to the same product family. Let’s take a gearbox as an example. The customer specific configuration of the gearbox is influenced by several parameters (e.g. rpm range, transmitted torque), which are defined in the customer’s requirement document.  Figure 3 shows part of a Template BOM (yellow) and its relation to the product family hierarchy (blue).  Figure 3 Template BOM Every component of the Template BOM has links to the variants that have been engineeried so far for the component (depending on the level in the Template BOM, they are product variants, Assembly Variant or single part variants). This library of solutions, the so-called solution space, can be used by the engineers to build new product variants. In the best case, the engineer selects an existing solution variant, such as the gearbox shown in figure 3. When the existing variants do not fulfill the specific requirements, a new variant will be engineered. This new variant must be compliant with the given Template BOM. If we look at the gearbox in figure 3  it must consist of a transmission housing, a Connecting Plate, a set of Gears and a Planetary transmission – pre-assumed that all components are must have components. The new variant will enhance the solution space and is automatically available for re-use in future variants. The result of the instantiation of the Template BOM is a stand-alone BOM which represents the customer specific product variant. Modular BOM The concept of the modular BOM was invented in the automotive industry. Passenger cars are so-called „Assembled-to-Order“-products. The customer first selects the specific equipment of the car (so-called specifications) – for instance engine, audio equipment, rims, color. Based on this information the required parts will be determined and the customer specific car will be assembled. Certain combinations of specification are not available for the customer, because they are not feasible from technical perspective (e.g. a convertible with sun roof) or because the combination will not be offered for marketing reasons (e.g. steel rims with a sports line car). The modular BOM (yellow structure in figure 4) is defined in the context of a specific product family (in the sample it is product family „Speedstar“). It is the same modular BOM for the different types of cars of the product family (e.g. sedan, station wagon). The assembly or single parts of the car (blue nodes in figure 4) are assigned at the leaf level of the modular BOM. The assignment of assembly and parts to the modular BOM is enriched with a configuration rule (purple elements in figure 4). The configuration rule defines the conditions to use a specific assembly or single part. The configuration rule is valid in the context of a type of car (green elements in figure 4). Color specific parts are assigned to the color independent parts via additional configuration rules (grey elements in figure 4). The configuration rules use Boolean operators to connect the specifications. Additional consistency rules (constraints) may be used to define invalid combinations of specification (so-called exclusions). Furthermore consistency rules may be used to add specifications to the set of specifications. For instance it is important that a car with diesel engine always is build using the high capacity battery.  Figure 4 Modular BOM The calculation of the car configuration consists of several steps. First the consistency rules (constraints) are applied. Resulting from that specification might be added automatically. The second step will determine the assemblies and single parts for the complete structure of the modular BOM, by evaluating the configuration rules in the context of the current type of car. The evaluation of the rules for one component in the modular BOM might result in several rules being fulfilled. In this case the most specific rule (typically the longest rule) will win. Thanks to this approach, it is possible to add a specific variant to the modular BOM without the need to change any other configuration rules.  As a result the whole set of configuration rules is easy to maintain. Finally the color specific assemblies respective parts will be determined and the configuration is completed. Figure 5 Calculated Car Configuration The result of the car configuration is shown in figure 5. It shows the list of assemblies respective single parts (blue components in figure 5), which are required to build the customer specific car. Summary There are different approaches to variant management. Three different approaches have been presented in this article. At the end of the day, it is the type of the product which decides about the best approach.  For „Assembled to Order“-type products it is very likely that you can define the configuration rules and calculate the product variant automatically. Products of type „Engineered-to-Order“ ,however, need to be engineered. Nevertheless in the majority of cases, part of the product structure can be generated automatically in a similar way to „Assembled to Order“-tape products.  That said it is important first to analyze the product portfolio, in order to define the best approach to variant management.

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  • Conflict Minerals - Design to Compliance

    - by C. Chadwick
    Dr. Christina  Schröder - Principal PLM Consultant, Enterprise PLM Solutions EMEA What does the Conflict Minerals regulation mean? Conflict Minerals has recently become a new buzz word in the manufacturing industry, particularly in electronics and medical devices. Known as the "Dodd-Frank Section 1502", this regulation requires SEC listed companies to declare the origin of certain minerals by 2014. The intention is to reduce the use of tantalum, tungsten, tin, and gold which originate from mines in the Democratic Republic of Congo (DRC) and adjoining countries that are controlled by violent armed militia abusing human rights. Manufacturers now request information from their suppliers to see if their raw materials are sourced from this region and which smelters are used to extract the metals from the minerals. A standardized questionnaire has been developed for this purpose (download and further information). Soon, even companies which are not directly affected by the Conflict Minerals legislation will have to collect and maintain this information since their customers will request the data from their suppliers. Furthermore, it is expected that the public opinion and consumer interests will force manufacturers to avoid the use of metals with questionable origin. Impact for existing products Several departments are involved in the process of collecting data and providing conflict minerals compliance information. For already marketed products, purchasing typically requests Conflict Minerals declarations from the suppliers. In order to address requests from customers, technical operations or product management are usually responsible for keeping track of all parts, raw materials and their suppliers so that the required information can be provided. For complex BOMs, it is very tedious to maintain complete, accurate, up-to-date, and traceable data. Any product change or new supplier can, in addition to all other implications, have an effect on the Conflict Minerals compliance status. Influence on product development  It makes sense to consider compliance early in the planning and design of new products. Companies should evaluate which metals are needed or contained in supplier parts and if these could originate from problematic sources. The answer influences the cost and risk analysis during the development. If it is known early on that a part could be non-compliant with respect to Conflict Minerals, alternatives can be evaluated and thus costly changes at a later stage can be avoided. Integrated compliance management  Ideally, compliance data for Conflict Minerals, but also for other regulations like REACH and RoHS, should be managed in an integrated supply chain system. The compliance status is directly visible across the entire BOM at any part level and for the finished product. If data is missing, a request to the supplier can be triggered right away without having to switch to another system. The entire process, from identification of the relevant parts, requesting information, handling responses, data entry, to compliance calculation is fully covered end-to-end while being transparent for all stakeholders. Agile PLM Product Governance and Compliance (PG&C) The PG&C module extends Agile PLM with exactly this integrated functionality. As with the entire Agile product suite, PG&C can be configured according to customer requirements: data fields, attributes, workflows, routing, notifications, and permissions, etc… can be quickly and easily tailored to a customer’s needs. Optionally, external databases can be interfaced to query commercially available sources of Conflict Minerals declarations which obviates the need for a separate supplier request in many cases. Suppliers can access the system directly for data entry through a special portal. The responses to the standard EICC-GeSI questionnaire can be imported by the supplier or internally. Manual data entry is also supported. A set of compliance-specific dashboards and reports complement the functionality Conclusion  The increasing number of product compliance regulations, for which Conflict Minerals is just one example, requires companies to implement an efficient data and process management in this area. Consumer awareness in this matter increases as well so that an integrated system from development to production also provides a competitive advantage. Follow this link to learn more about Agile's PG&C solution

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  • Windows Server 2003 Standby/Sleep Results in Cold Boot when Resuming

    - by Simon Chadwick
    I'm running Windows Server 2003 sp2 on a Dell Inspiron e1705. There has never been a problem going to standby/sleep mode (by closing the laptop lid, or from the Start menu), and then resuming later. Today I did a Windows Update to install the latest patches and fixes. I don't know if there is a correlation, but now when I resume from standby/sleep mode, the machine does a cold boot. The AC adapter is connected. The battery is 2 months old, and all its LEDs light up when pressing its test button. The Power Management shows it at "99% (charging)" all the time. There is nothing suspicious in any of the event logs. Any ideas?

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  • Suspend only works once after full power cycle with ASUS P7P55D-E Pro

    - by John Chadwick
    This one is strange. I can't seem to get suspend working more than once per power cycle. When I say "power cycle," I mean the only way to get one proper suspend is to cut power from the power supply and boot back up cold. After the proper suspend, I get a failed suspend, and after all reboots or cold boots until power is cut, suspends fail. I'm using an ASUS P7P55D-E Pro with a Sandy Bridge Core i7, running on Ubuntu Precise repositories and UEFI. I'm running Nouveau from repository (And Gallium3d compiled from git, but that does not come into this since I can avoid OpenGL and it still happens the same way) with a GTX 285 (nv50.) I had to build a custom kernel (3.3) in order for ACPI 5.0 to be supported and make suspend work at all. I compiled it using the latest Ubuntu kernel's config file with the additional entries set to the default options. All packages are up to date. I know these are relatively exotic settings, but I'm hoping maybe I can get some help anyways. The behavior when suspend fails is strange. Upon a proper suspend, all fans turn off and the only led left on, the power led, is blinking. Upon a failed suspend, 1. USB power remains. 2. The power led stays on solid. 3. All fans seem to still be on. 4. I can hear what I believe is the primary harddrive shutting off. 5. Despite USB power remaining, the USB powered keyboard does not respond to anything, and the indicator leds on it shut off. Pressing the power button does nothing, and of course I have not to date found a way to wake it up. When trouble shooting the first round of issues I got with suspend not too long ago, I ended up building a list of modules to disable upon sleeping. Here's my config file for them: In /etc/pm/config.d/01modules: SUSPEND_MODULES="uhci_hd ehci_hd button" All of my other pm configuration files are stock. In case it's any help, here are my relevant BIOS settings. Thanks.

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  • Is there a macro to split the contents of an Excel spreadsheet into seperate spreadhseets?

    - by Sean Chadwick
    I know there are similar questions out there but I don't think they are quite the same. I have a excel spreadsheet with the following headings- First name -- Surname -- Host Trust -- Contact details -- etc -- etc It is a large spreadsheet. I have to send an email every week to host trusts to inform them of who will be working with them and it is a nightmare dividing this up manually. Is it possible to create a macro which will split this spreadsheet into several spreadsheets using the the data from the Host Trust column as the title of each spreadsheet?

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  • Sometimes, Synaptics Touchpad Tends Cursor to Top-Right Corner

    - by John Chadwick
    This has been a reoccurring issue for me, pretty much since I've owned this laptop (an ASUS G60JX.) Sometimes, the cursor will stop working properly and instead tend toward the top right of the screen. Basically, sometime into my usage (maybe after a couple hours) the touchpad will inevitably begin to malfunction, where it has confusing patterns of pushing the mouse cursor toward the top right of the screen. In addition, certain features (like momentum) seem to quit working entirely. It makes using the cursor extremely difficult. I've been having this issue across very many drivers. Pretty much as soon as multitouch came into the mix, although I don't believe multitouch has anything to do with it. It appears that, in the state of malfunction, it doesn't matter how you touch the touchpad, but where you touch it. Certain regions do not seem to trigger the cursor to move to the top right corner. In fact, no specific region seems to, but some areas do so more often than others. The issue can be resolved temporarily by putting the computer into sleep mode and awakening it. I have found no way to recreate this success without sleeping the computer or rebooting. Disabling and re-enabling the touchpad device does not do anything to resolve the problem. This issue does not affect my WACOM tablet nor any USB mice, and can be resolved (not to my satisfactory) by uninstalling the touchpad drivers. I'm looking for a solution, or at least a workaround that doesn't require sleep mode.

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  • Looking for new hosting company

    - by Charles Chadwick
    I am currently looking for a new hosting company for my business. We are a design and development company and have been recommending WestHost to our clients for the last several years. However due to some changes they have implemented in the last year, we have decided to start referring people elsewhere. Most of our clients need affordable Linux hosting with the basics. SSH is also a definite must and 24/7 support (preferably phone, as well as email/ticket system) that won't cost extra. An easy to use and understand control panel would be nice as well. I have heard good things about HostGator, and am wondering if anyone has experience with them. The prices seem right and they have everything we need. We are also thinking of purchasing a dedicated server with them for a specific project that's going to require one. I don't know if I am asking this in the right place, if this is not welcome here please let me know.

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  • Apache and Virtual Hosts Problem on OS X

    - by Charles Chadwick
    I recently formatted and installed my iMac. I am running 10.6.5. Prior to this format, I had the default Apache web server up and running with several virtual hosts, and everything ran beautifully. After formatting, I set everything back up again, and now Apache is acting funny. Here is a description of what I have going on. My default root directory for the Apache Web server is pointed to an external hard drive. In my httpd.conf, here is what I have: DocumentRoot "/Storage/Sites" Then a few lines beneath that: <Directory /> Options FollowSymLinks AllowOverride All Order deny,allow Allow from all </Directory> And then beneath that: <Directory "/Storage/Sites"> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny Allow from All </Directory> At the end of this file, I have commented out the user dir include conf file: Include /private/etc/apache2/extra/httpd-userdir.conf And uncommented the virtual hosts conf file: Include /private/etc/apache2/extra/httpd-vhosts.conf Moving on, I have the following entry in my vhosts file: <VirtualHost *:80> DocumentRoot "/Storage/Sites/mysite" ServerName mysite.dev </VirtualHost> I also have a host record in my /etc/hosts file that points mysite.dev to 127.0.0.1 (I also tried using my router IP, 192.168.1.2). The problem I am coming across is, despite having PHP files in /Storage/Sites/mysite, the server is still looking at /Storage/Sites. I know this because in the DocumentRoot contains a php file with phpinfo() (whereas the index.php file in mysite has different code). I have tried setting up other virtual hosts, but they are still doing the same thing. Also, "NameVirtualHost *:80" is in my vhosts file. I saw as a solution on another thread here. Doesn't seem to make a difference. Any ideas on this? Let me know if this is not enough information.

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  • Apache and Virtual Hosts Problem on OS X

    - by Charles Chadwick
    I recently formatted and installed my iMac. I am running 10.6.5. Prior to this format, I had the default Apache web server up and running with several virtual hosts, and everything ran beautifully. After formatting, I set everything back up again, and now Apache is acting funny. Here is a description of what I have going on. My default root directory for the Apache Web server is pointed to an external hard drive. In my httpd.conf, here is what I have: DocumentRoot "/Storage/Sites" Then a few lines beneath that: <Directory /> Options FollowSymLinks AllowOverride All Order deny,allow Allow from all </Directory> And then beneath that: <Directory "/Storage/Sites"> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny Allow from All </Directory> At the end of this file, I have commented out the user dir include conf file: Include /private/etc/apache2/extra/httpd-userdir.conf And uncommented the virtual hosts conf file: Include /private/etc/apache2/extra/httpd-vhosts.conf Moving on, I have the following entry in my vhosts file: <VirtualHost *:80> DocumentRoot "/Storage/Sites/mysite" ServerName mysite.dev </VirtualHost> I also have a host record in my /etc/hosts file that points mysite.dev to 127.0.0.1 (I also tried using my router IP, 192.168.1.2). The problem I am coming across is, despite having PHP files in /Storage/Sites/mysite, the server is still looking at /Storage/Sites. I know this because in the DocumentRoot contains a php file with phpinfo() (whereas the index.php file in mysite has different code). I have tried setting up other virtual hosts, but they are still doing the same thing. Also, "NameVirtualHost *:80" is in my vhosts file. I saw as a solution on another thread here. Doesn't seem to make a difference. Any ideas on this? Let me know if this is not enough information.

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  • "Object reference not set to an instance of an object": why can't .NET show more details?

    - by Simon Chadwick
    "Object reference not set to an instance of an object" This is probably one of the most common run-time errors in .NET. Although the System.Exception has a stack trace, why does the exception not also show the name of the object reference field, or at least its type? Over the course of a year I spend hours sifting through stack traces (often in code I did not write), hoping there is a line number from a ".pdb" file, then finding the line in the code, and even then it is often not obvious which reference on the line was null. Having the name of the reference field would be very convenient. If System.ArgumentNullException instances can show the name of the method parameter ("Value cannot be null. Parameter name: value"), then surely System.NullReferenceException instances could include the name of the null field (or its containing collection).

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  • What options to parse a DTD using PHP

    - by Chadwick
    I need to parse DTDs using PHP and am hoping there's a simple library to help out. Each DTD has numerous <!ENTITY... and <!-- Comment... elements, which I need to act upon. Note that I do not need to validate anything against these DTDs, simply parse them as data files themselves. A few options I've looked at: James Clarke's SD, which is an option of last resort, but I'd like to avoid the complexity of building/installing/configuring code external to PHP. I'm not sure it's even possible in my situation. PEAR has an XML_DTD_Parser, which requires installing/configuring PEAR and a number of pear modules, which I'm also not sure is possible, and would rather avoid. Has anyone used it with success? PHP XML Classes has the class_path_parser, which another site suggested, but it fails to read ENTITY elements. It appears to be using PHP's built in XML parsing capabilities, which use EXPAT. PHP's DOMDocument will validate against a DTD, so must be able to read them, though I don't see how to get at the DTD parser directly at first glance.

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  • What libraries will parse a DTD using PHP

    - by Chadwick
    I need to parse DTDs using PHP and am hoping there's a simple library to help out. Each DTD has numerous <!ENTITY... and <!-- Comment... elements, which I need to act upon. Note that I do not need to validate anything against these DTDs, simply parse them as data files themselves. A few options I've looked at: James Clarke's SD, which is an option of last resort, but I'd like to avoid the complexity of building/installing/configuring code external to PHP. I'm not sure it's even possible in my situation. PEAR has an XML_DTD_Parser, which requires installing/configuring PEAR and a number of pear modules, which I'm also not sure is possible, and would rather avoid. Has anyone used it with success? PHP XML Classes has the class_path_parser, which another site suggested, but it fails to read ENTITY elements. It appears to be using PHP's built in XML parsing capabilities, which use EXPAT. PHP's DOMDocument will validate against a DTD, so must be able to read them, though I don't see how to get at the DTD parser directly at first glance.

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  • Visual Artifacts in Visual Studio 2010

    - by Simon Chadwick
    I'm using VS 2010 on Windows Server 2003, running on a Dell Inspiron 9400 laptop. VS 2010 runs fine, except for persistent and random screen re-drawing issues. Samples of these are here. These artifacts occur as the mouse moves over items that highlight on a mouse-over event, while scrolling, and when switching tabs. VS 2008 has non of these issues, so I assume that it is related to VS 2010's use of WPF. Could it be that my video card or driver is not up to the task of rendering WPF? Some other WPF applications (not Silverlight) also have some of these screen repainting problems. I have tried a variety of settings in System Properties--Advanced--Performance Options--Visual Effects, and in the related "Advanced" tab, Processor Scheduling is adjusted for best performance of programs. Many thanks for any suggestions!

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  • Disable Eclipse warning about generated html?

    - by Chadwick
    When developing Flex projects, Eclipse gives warnings about the default index.html file generated by Flex Builder. The file is in the 'target' folder (or "generated artifacts" folder. Yes, I'm also using Maven). Can I eliminate or disable this warning? The code which generates the warning is below, though I would definitely prefer not changing the html - as I say this is the template suggested by Adobe. Eclipse warns of "Undefined attribute name (xxx)" for scroll on the body tag, and most of the embed attributes. There is no DOCTYPE declaration in the html file. <html lang="en"> ... <body scroll="no"> ... <embed src="myswf.swf" quality="high" bgcolor="#869ca7" width="100%" height="100%" name="myswf-flex" align="middle" play="true" loop="false" quality="high" allowScriptAccess="sameDomain" type="application/x-shockwave-flash" pluginspage="http://www.adobe.com/go/getflashplayer"> </embed> ...

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  • Does the box API require case-sensitive booleans?

    - by Nick Chadwick
    I'm having some issues with the box.com developer API, and it seems that this is due to the API requiring lower-case booleans in request parameters. When I make a call to say, delete a folder, the URI my framework is generating looks like this: (DELETE) https://api.box.com/2.0/folders/1234?recursive=True This doesn't work, and the API throws an error. However, if I manually set the URI to this: (DELETE) https://api.box.com/2.0/folders/1234?recursive=true Everything seems to work just fine. I'd like to confirm that this is indeed the behavior, and if it is, I'd like to request box fix their API!

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  • Attend Onsite Product Usability Testing or Tour Oracle HQ Usability Labs during Oracle OpenWorld 2014

    - by gaamoth-Oracle
     By Gozel Aamoth, Oracle Applications User Experience Oracle OpenWorld  is the world’s largest business and technology event, featuring thousands of sessions, including keynotes, technical sessions, demos, and hands-on labs. Hundreds of exhibitors will be sharing what they’re bringing to Oracle technology at this year’s conference, held in downtown  San Francisco from Sept. 29-Oct. 2. If you are an Oracle customer or partner planning to attend this  annual event, there are several ways to  meet face-to-face with members of the Oracle Applications  User Experience (UX) team. We’d like  to invite you to sign up for a usability feedback session, or  hop on one of our special chartered buses  to tour Oracle HQ’s usability labs. Here’s more  information about these exclusive events. Onsite product usability testing: Give us your feedback! Product usability testing is in progress at Oracle OpenWorld 2013. The Oracle Applications User Experience team will host an onsite usability lab, where Oracle customers and partners can participate in a usability feedback session, at Oracle OpenWorld 2014. Usability experts, product managers, and user interface designers have teamed up to provide Oracle customers and partners with the opportunity to contribute to and influence application design and direction while test-driving Oracle’s next-generation applications. Your feedback will affect the existing and future usability of Oracle applications, and help us develop applications that are intuitive and easy to use. What will we test? Participants will get a preview of proposed Oracle product designs for Oracle Human Capital Management Cloud and Oracle Sales Cloud, Oracle Fusion applications for Procurement and Supply Chain, Oracle E-Business Suite, PeopleSoft applications, Social Relationship Management, BI applications, Fusion Middleware, and more. Who can participate*? Regardless of your current job title, we have a session that might interest you. These one-on-one feedback sessions are popular, and space is very limited, so contact us  today to learn more. Dates: Sept. 29 – Oct. 1, 2014  Location: InterContinental Hotel, San Francisco, CA  Time: Advance sign-up is required for this event. RSVP now. If you have questions about this event, please contact Angela Johnston.  Take a tour of the Oracle HQ Usability Lab during OpenWorld 2014Members of Applications UX team lead Oracle OpenWorld lab tour attendeesto the usability labs at Oracle headquarters in Redwood City, CA. The Applications User Experience team will be offering a limited number of usability lab tours  at Oracle Headquarters in Redwood City, Calif., during Oracle OpenWorld 2014. Come take a look behind the scenes of Oracle’s research and development work on Thursday, Oct. 2, or Friday, Oct. 3. Receive an exclusive look into how Oracle tests applications designs, and see the direction that Oracle’s enterprise applications are heading, including demos of designs for devices such as the tablet and smartphone. Round-trip transportation will be provided. Pick-up and drop-off is at the InterContinental Hotel in San Francisco, next to Moscone West. Spots are limited, so sign up today! How to reserve your spot To RSVP, sign up here. For additional questions, send an e-mail to Jeannette Chadwick. To learn more about our team’s presence at Oracle OpenWorld this year, please visit our website, UsableApps. *Participation requires that your company or organization has a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start this process.

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