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• Help Email Account Management among multiple users

  - by CogitoErgoSum

  So I preface this with saying this may belong in IT Security, not too sure feel free to move. Currently we have an email account [email protected] - hosted via google apps (as is all our email). We had an incident where we had to terminate an employee. This employee however had the password for this account as we have 20-30 people utilizing it at any given point to manage customer emails etc. Thinking on this I feel there must be a better way to manage access. With Google you can associate upto 10 email accounts to another the problem is we have more like 20-30 people going. We were evaluating tools such as SalesForce and Assistly where people have their own login credentials and then the system contains the appropriate smtp information for the [email protected] email address to send emails from it rather than a users personal account. Aside from those options does anyone have any other thoughts? One suggestion floated was moving everyone to desktop clients and saving the PW info there so they could only login from their physical workstation but we may have situations where we'd like employees to work remotely. Does anyone have experience with this sort of system where ~20-30 people are responding from one email box and how to manage security and access?

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• IT Asset Management

  - by CogitoErgoSum

  Our company has grown quite quickly and I am facing new tasks which I did not think I'd need to deal with. Recently we've come ot a point where we have 100+ Devices (Routers, Bridges, Computers, Laptops, VOIP Phones etc). The other day I was quite frightened when I asked for an inventory and no one had one. I want to start tagging all equipment and recording serials to begin tracking our inventory and ensuring we have a proper record of what equipment we have. Does anyone have advice as to how to go about 1. Convincing the higher ups why we need to do this and 2. What software or strategies might work? Keep in mind this is not for furniture, office equipment etc but IT specific equipment. I'm concerned over people 1. Stealing the physical devices and 2. Losing track of configuration data etc in case we'd need to do a wipe and restore

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• SAN alternative for VMWare

  - by CogitoErgoSum

  Has anyone utilized something aside from a SAN to run their VMWare images off? We are looking to drop in two HP Servers and VMWare on them and run them off a SAN. Due to the cost of SAN though our CFO and VP are wondering if there are any viable alternatives (I.e. NAS) that can effectively run a VMWare. I can't think of any off of the top of my head. IF anyone can provide one or a good article outlining why to stick to SAN that'd be great.

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• Application Errors vs User Errors in PHP

  - by CogitoErgoSum

  So after much debate back and forth, I've come up with what I think may be a valid plan to handle Application/System errors vs User Errors (I.e. Validation Issues, Permission Issues etc). Application/System Errors will be handled using a custom error handler (via set_error_handler()). Depending on the severity of the error, the user may be redirected to a generic error page (I.e. Fatal Error), or the error may simply be silently logged (i.e E_WARNING). These errors are ones most likely caused by issues outside the users control (Missing file, Bad logic, etc). The second set of errors would be User Generated ones. These are the ones may not automatically trigger an error but would be considered one. In these cases i"ve decided to use the trigger_error() function and typically throw a waning or notice which would be logged silently by the error handler. After that it would be up to the developer to then redirect the user to another page or display some sort of more meaningful message to the user. This way an error of any type is always logged, but user errors still allow the developer freedom to handle it in their own ways. I.e. Redirect them back to their form with it fully repopulated and a message of what went wrong. Does anyone see anything wrong with this, or have a more intuitive way? My approach to error handling is typically everyone has their own ways but there must be a way instituted.

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• PHP DateTime Regex

  - by CogitoErgoSum

  Hey, long story short I have inherited some terrible code. As a result a string comparison is buggy when comparing dates due to the format of the date. I am trying to convert the date to a valid DateFormat syntax so I can run a proper comparison. These are some samples of the current format: 12/01/10 at 8:00PM 12/31/10 at 12:00PM 12/10/09 at 5:00AM and so forth. I'd like to convert this to a YYYYMMDDHHMM format i.e 201012012000 for comparison purposes. If anyone can give me a quick regex snippet to do this that'd be appreciated as right now i'm hitting a brick wall for a regex. I can do it by exploding the string over several times etc but I'd rather do it in a more efficient manner. Thanks!

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• Cursors vs Procedures in SQL

  - by CogitoErgoSum

  So, I just learned about CURSORS but still don't exactly grasp them. What is the difference between a cursor and procedure or even a function? So far from the various examples (DECLARE CURSOR ... SELECT ... FROM ...) It seems at most its a variable to hold a query. Is the data real time, or a snapshot of when the cursor was declared? i.e. I have a table with one row and one col with a value of 2. I do DECLARE CURSOR ... SELECT * FROM table1 I then insert a new row with a value of 3. When I run the cursor, would I Just get the one row from before the cursor was declared, or both rows? Thanks

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• PHP Array Efficiency and Memory Clarification

  - by CogitoErgoSum

  When declaring an Array in PHP, the index's may be created out of order...I.e Array[1] = 1 Array[19] = 2 Array[4] = 3 My question. In creating an array like this, is the length 19 with nulls in between? If I attempted to get Array[3] would it come as undefined or throw an error? Also, how does this affect memory. Would the memory of 3 index's be taken up or 19? Also currently a developer wrote a script with 3 arrays FailedUpdates[] FailedDeletes[] FailedInserts[] Is it more efficient to do it this way, or do it in the case of an associative array controlling several sub arrays "Failures" array(){ ["Updates"] => array(){ [0] => 12 [1] => 41 } ["Deletes"] => array(){ [0] => 122 [1] => 414 [1] => 43 } ["Inserts"] => array(){ [0] => 12 } }

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• As a team should we develop locally and merge into the dev server, or develop on the dev server?

  - by CogitoErgoSum

  Hey, Recently I was tasked with writing up formal procedures for a team based development enviroment. We have several projects with multiple modules each. Right now there are only two programmers, however there are plans to expand to 4-6 programmers. Each programmer will be working on the same project and possibly pages which may cause over writing or error issues. So far the ideal solution I have thought up is: Local development (WAMP/VM or some virtual server instance on their own machine). Once a developer has finished their developments, they check it into the CVS Repository and merge it wih other fixes etc. The CVS version is then deployed to the primary dev server for testing by the devs. The MySQL DAtabases are kept on the primary dev server and users may remotely connect to it. Any Schema / Data alterations are run through a DB Admin who will notify all devs of any DB Changes (Which should be rare). Does anyone see an issue with this or have a better solution?

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• Do MySQL Locked Tables affect related Views?

  - by CogitoErgoSum

  So after reading http://stackoverflow.com/questions/1415602/performance-in-pdo-php-mysql-transaction-versus-direct-execution in regards to performance issues I was thinking about I did some research on locking tables in MySQL. On http://dev.mysql.com/doc/refman/5.0/en/table-locking.html Table locking enables many sessions to read from a table at the same time, but if a session wants to write to a table, it must first get exclusive access. During the update, all other sessions that want to access this particular table must wait until the update is done. This part struck me particularly becuase most of our queries will be updates rather than inserts. I was wondering if one created a table called foo on which all updates/inserts were carried out and then a view called foo_view (A copy of foo, or perhaps foo and a linkage of several other tables plus foo) on which all selects occured, would this locking issue still occur? That is, would SELECT quries on foo_view still have to wait for an update to finish on foo?

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