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• General purpose ticketing/tech support system [closed]

  - by crazybyte

  Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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• Samba setup to request password reset on first time login

  - by crazybyte

  Is it possible to setup Samba to ask for password reset when the user first logs in without the need to setup a domain controller? Would this work properly with Windows clients or with clients using Linux with file managers like Krusader or Nautilus? Could somebody give me a few pointers how to implement this if is possible? I'm pretty new to Samba and I use it as a file server and I would like to have such a feature on it, but I'm not sure if it's possible. Thanks!

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• svnserve vs xinetd + svnserve

  - by crazybyte

  What would be the best solution considering, scalability/load and security, svnserve + xinetd or standalone svnserver? Thank you!

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• General purpose ticketing/tech support system [closed]

  - by crazybyte

  Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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• How to cherry pick a range of commits and merge into another branch

  - by crazybyte

  Hi, I have the following repository layout: master branch (production) integration working What I want to achieve is to cherry pick a range of commits from the working branch and merge it into the integration branch. I pretty new to git and I can't figure out how to exactly do this (the cherry picking of commit ranges in one operation not the merging) without messing the repository up. Any pointers or thoughts on this? Thanks!

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