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• Can connect through Watchguard mobile VPN, but can't ping or access network drives

  - by johnnyb10

  We're having any issue in which some of our employess can no longer connect to our network drives when out of the office. We use Watchguard Mobile VPN (we have a Watchguard Firebox firewall) and the users are able to connect. That is, their status in the the VPN client says "Connected" and they have the correct IP address listed as the VPN Endpoint. The problem is, when they try to map drives, or even ping the IP address of a server on our network, it fails. Last week, we temporarily switched one of our Comcast modems to our backup DSL modem because the Comcast was accidentally shut off by Comcast, and the problem seemed to start around then. We've since switched back and the problem persists, so that doesn't seem to have been it (which makes sense). But we also made other changes at the time that might have thrown something off, although we feel like we've checked them all. Plus, some people can successfully connect to network drives through the VPN. Can someone please suggest some steps to help troubleshoot? We've checked the policies on our Watchguard box, and they seem fine. We've looked at the settings on the Mobile VPN client, but nothing seems like a probable cause. Thanks.

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• Server 2008 print server down / access denied

  - by johnnyb10

  I have two Server 2008 servers (both running as VMs in VMware). One is a Full Installation, and the other is a Server Core installation. I just installed Print Services on both of them. In Print Management on the Full server, I added the Server Core print server (so now two print servers are listed in Print Management). However, the icon for my Server Core print server has a red, down-pointing arrow (indicating that it is down, I suppose). And when I right-click it and click Add Printer, I get a message saying that access is denied. Can someone tell me how to bring up or check on the status of the Server Core print server. Obviously, I'm somewhat of a noob with this stuff. Thanks in advance...

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• Troubleshooting wireless connection problem / site survey?

  - by johnnyb10

  I just started in the IT department of a small company (200 users) and it's clear that one of the main problems that is driving everyone crazy is the spotty nature of the wireless connectivity throughout the office, particularly in certain conference rooms. This is a huge problem because the connection often drops during important presentations to clients. I was hired to help ease the load on the existing IT admin, who has done a great job, but is overloaded with many other tasks to deal with. So I would like to try to help out with this wireless issue. I am looking for advice on the best way to solve this problem--a realistic troubleshooting methodology that does not require me to spend any money. So far, I've experimented with Ekahau Heat Mapper, which is free and helps create a site survey. But I'm not exactly sure what I'm looking for or if there are other programs/tools/methods I should try as well. Any advice would be greatly appreciated. [Some background: The wireless setup consists of an HP ProCurve Mobility MSM (710?) controller that controls 10 access points throughout the building. There are three virtual wireless networks configured on the controller: one seems to be a default that cannot be changed, one is for internal employees and authenticates via Active Directory, and the third is a guest network for visitors. When I use HeatMapper, these show up as three different SSIDs, with different MAC addresses, all on the same channel. At first I thought maybe this would cause interference, but this seems to be the way the controller works;apparently, it automatically configures the channels to avoid interference from the other APs on the network.]

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• Easiest way to send encrypted email?

  - by johnnyb10

  To comply with Massachusetts's new personal information protection law, my company needs to (among other things) ensure that anytime personal information is sent via email, it's encrypted. What is the easiest way to do this? Basically, I'm looking for something that will require the least amount of effort on the part of the recipient. If at all possible, I really want to avoid them having to download a program or go through any steps to generate a key pair, etc. So command-line GPG-type stuff is not an option. We use Exchange Server and Outlook 2007 as our email system. Is there a program that we can use to easily encrypt an email and then fax or call the recipient with a key? (Or maybe our email can include a link to our website containing our public key, that the recipient can download to decrypt the mail?) We won't have to send many of these encrypted emails, but the people who will be sending them will not be particularly technical, so I want it to be as easy as possible. Any recs for good programs would be great. Thanks.

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• Apply SharePoint template to existing site?

  - by johnnyb10

  I have several similar SharePoint sites (running on WSS 3) and I have saved one of the sites as a template. I now want to make a different site (which already exists) have the same structure as this site--the same lists, document libraries, views, etc. I know I can delete the existing site and then recreate it based on this template, but is there a way to apply this template to my existing site, so that it gets rid of its existing lists, etc., and replaces them with the ones from the template? I don't have any content in the site, and I don't want to keep any of the existing structures, so I don't care if anything gets swept away. I may need to do this with a bunch of sites in the future, so being able to apply the template rather than recreating from scratch might be very helpful.

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• Is real-time or synchronous replication possible over WAN link?

  - by johnnyb10

  The company I work for is looking to implement truly real-time file replication with file locking over a WAN link that spans over 2000 miles. We currently have a 16-drive SAN setup in our east coast office. We also have an office out in Colorado that will have the same exact SAN setup. The idea is to have those two SANs contain the same exact data at all times, which will allow us to work with the same data pool, and which will also provide use with an offsite backup solution, should a failure occur on either end. We're running Server 2008. The objective is to enable users in the east coast office to work on files and have those changes be instantly updated on the Colorado SAN as well. We also need there to be file locking so that there will be no conflicts or overwritten changes if users attempt to work on the same file. Is this scenario even possible, at speeds that would make the files usable? And if so, what software would we need to pull this off? As I understand it, DFS-R does not provide file locking, so if we used that, we would need to go with a third-party product like Peerlock. But I don't even know if DFS-R is an option. Can it replicate quickly enough over a WAN link? Can any product? It seems that if we were to use synchronous replication, the programs would be unacceptably slow, as every write would have to wait for confirmation from the other end of the link. But if we used asynchronous replication, what kind of latency would we be looking at? There is a product from GlobalScape called WAFS that claims to provide "File coherence with real-time file locking, file release, and synchronization" and says that "As files are modified, changes are mirrored instantly using intelligent byte-level differencing to minimize the impact on network bandwidth". So this sounds like synchronous replication, but that doesn't even seem possible, given physical limitations such as the speed of light. If anyone has any experience with this kind of setup, or knows whether it's even possible, I'd appreciate your input and suggestions, including recommendations for software that we should check out.

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• Is browser based wireless authentication secure?

  - by johnnyb10

  Our wireless network previously used a preshared WPA/WPA2 key for guest access, which allows them access to the Internet. (Our employee access uses 802.1x authentication). We just had a wireless consultant come in to fix various wireless issues we had; one of the things he wound up doing was changing our guest access to HTML-based instead of the preshared key. So now that guest SSID is open (instead of using WPA) and users are presented with a browser-based login screen before they can get on the Internet. My question is: Is this an acceptable method from a security standpoint? I would assume that having an open network is necessarily a bad idea, but the consultant said that the traffic is still using PEAP, so it's secure. I didn't get a chance to question him further on this because we ran late and a bunch of other things came up. Please let me know what you think about the advantages/disadvantages of using HTML-based wireless authentication as opposed to using a preshared WPA key. Thanks...

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• Sharepoint Central Administration stuck / high CPU usage

  - by johnnyb10

  I'm using WSS 3 and I recently added a new web application to my SharePoint Server. After adding it, I wasn't able to open the Central Administration site. I also noticed that there was a w3wp.exe error (Event ID 1000) in the Event Viewer. The situation now is that the w3wp.exe process is hovering around 50% CPU usage continuously. I installed a program called IIS Peek, and it shows continuous GET requests on the Central Administration site; this happens even if I stop the Central Administration site in IIS. The IP addresses identified in the GET request is my workstation, which is what I used to attempt to access Central Administration after I created the new web application. Can someone explain what's going on and how I might fix it? It seems as if my computer tried to access Central Administration and then it hung, but the page requests that were happening at the time are somehow continuing over and over again. So my two problems are the inability to access Central Administration, and the CPU Usage of w3wp.exe, which I'm assuming are two symptoms of the same problem. I'd like to know if there's anything I can do besides restarting IIS, because we have clients accessing other sites on this server. Thanks.

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• Undeliverable messages to newly migrated Exchange user

  - by johnnyb10

  We are in the process of migrating from our old domain to a new one, part of which involves migrating mailboxes from Exchange 2003 to Exchange 2007. A bunch of users have been migrated already without problems. However, one of the users is having trouble receiving emails from others. When someone sends to him, they get an Undeliverable NDR that says "A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients." The message shows the user's distinguished name as /OU=OurDomain/CN=Recipients/CN=USER57137172. The user's account name should just be "USER", so I don't know where the extra numbers ("57137172") are coming from. Thanks in advance.

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• Using URL rewrite module for http to https redirect

  - by johnnyb10

  Following ruslany's suggestion on the URL Rewrite Tips page here, I'm trying to use URL Rewrite to redirect http:// requests for my site to https://. I've written and tested the rule using a test site I set up, and so now the final piece is to create a second site (http) to redirect to my https site. (I need to use a second site because I don't want to uncheck the "Require SSL encryption" checkbox on my existing site.) I'm an IIS newbie so my question is: how do I do this? Should I create a site with the same name and host header, only it will be bound to http? Will IIS let me create a site with the same name? I don't want to screw anything up with my existing site (which is a SharePoint site, currently used by external users). That site currently has http and https bound to it. So my assumption is that, using ISS (not SharePoint), I will create a new site (http only) with the same name and host header as my existing site, and add the URL Rewrite rule to the http site. And then I guess I should remove the http binding from my existing site? Does that seem correct? Any advice, gotchas, etc., would be appreciated. Thanks.

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• Undeliverable messages to newly migrated Exchange user

  - by johnnyb10

  We are in the process of migrating from our old domain to a new one, part of which involves migrating mailboxes from Exchange 2003 to Exchange 2007. A bunch of users have been migrated already without problems. However, one of the users is having trouble receiving emails from others. When someone sends to him, they get an Undeliverable NDR that says "A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients." The message shows the user's distinguished name as /OU=OurDomain/CN=Recipients/CN=USER57137172. The user's account name should just be "USER", so I don't know where the extra numbers ("57137172") are coming from. Thanks in advance.

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• Using URL rewrite module for http to https redirect

  - by johnnyb10

  Following ruslany's suggestion on the URL Rewrite Tips page here, I'm trying to use URL Rewrite to redirect http:// requests for my site to https://. I've written and tested the rule using a test site I set up, and so now the final piece is to create a second site (http) to redirect to my https site. (I need to use a second site because I don't want to uncheck the "Require SSL encryption" checkbox on my existing site.) I'm an IIS newbie so my question is: how do I do this? Should I create a site with the same name and host header, only it will be bound to http? Will IIS let me create a site with the same name? I don't want to screw anything up with my existing site (which is a SharePoint site, currently used by external users). That site currently has http and https bound to it. So my assumption is that, using ISS (not SharePoint), I will create a new site (http only) with the same name and host header as my existing site, and add the URL Rewrite rule to the http site. And then I guess I should remove the http binding from my existing site? Does that seem correct? Any advice, gotchas, etc., would be appreciated. Thanks.

  Read the article

• Sharepoint Central Administration stuck / high CPU usage

  - by johnnyb10

  I'm using WSS 3 and I recently added a new web application to my SharePoint Server. After adding it, I wasn't able to open the Central Administration site. I also noticed that there was a w3wp.exe error (Event ID 1000) in the Event Viewer. The situation now is that the w3wp.exe process is hovering around 50% CPU usage continuously. I installed a program called IIS Peek, and it shows continuous GET requests on the Central Administration site; this happens even if I stop the Central Administration site in IIS. The IP addresses identified in the GET request is my workstation, which is what I used to attempt to access Central Administration after I created the new web application. Can someone explain what's going on and how I might fix it? It seems as if my computer tried to access Central Administration and then it hung, but the page requests that were happening at the time are somehow continuing over and over again. So my two problems are the inability to access Central Administration, and the CPU Usage of w3wp.exe, which I'm assuming are two symptoms of the same problem. I'd like to know if there's anything I can do besides restarting IIS, because we have clients accessing other sites on this server. Thanks.

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• How to bring application to front every 15 minutes on Mac OS X Lion?

  - by johnnyb10

  I have a free or cheap little app called Desktop Task Timer LE that I've been using to track my time as I work on various projects. I'd like to have it pop up as the foreground app every 15 minutes to prevent me from forgetting to stop/change the timer after I've moved on to a different task. I know I can have the app launch using a script in Automator or AppleScript, but I don't know how to have that script fire off every 15 minutes. I've read about using Launchd and iCal, but I'm still not sure how to do it. (Actually, iCal is probably simple, but I'd like to avoid using it for this.) Any ideas? Also, a further feature would be to have it pop up after 5 (or x) minutes of inactivity on the computer. Not sure if this would work for my needs, but I'd like to test it if possible.

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