I have a new client that has asked me to do a redesign of their website, an ASP.NET Webforms application that was developed by another consultant. It seemed straight-forward (it never is) but I took a look at the code to make sure I knew what I was in for. This application was not written well. At all. It is extremely vulnerable to SQL Injection attacks, business logic is spread throughout the entire application, a lot of duplication, and dead end code that does nothing. On top of that, it keeps throwing exceptions that are being smothered, so it all appears to be running smoothly. My job is to simply update the html and css, but much of the html is being generated in business logic and would be a nightmare for me to sort everything out. My estimates on the redesign were longer than the client was aiming for, and they are asking why so long. How can I explain to my client just how bad this code is? In their mind, the application is running great and the redesign should be a quick one-off. It's my word against the previous consultant, so how can I actually give simple, concrete examples that a non-technical client would understand?