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  • asterisk queues priority and penalty

    - by MealstroM
    queues.conf shared_lascall=yes strategy=rrmemory wrapuptime=15 A1,A2,A3 are members of 2 queues: queue1(Q1) and queue2(Q2) A3 has penalty 3 in Q1 where min/max penalty are 0/3 and A3 has penalty 0 at Q2 where min/max penalty are 0/3. A3 has just ended a call and is on wrapuptime pause. User1 (U1) enters Q1 with priority 10, and user2 (U2) enters Q2 with priority 15. A3 wrapuptime ends. What user U1 or U2 will be served first?

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