I have a Small and basic PBX, and with two contexts wich basicly are sales and supervisor both have different roles and privileges. I notice that it is possible to transfer call from the same context but it have been imposible to transfer anything to another context. Any insight, i am kinda a rookie on asterisk but currently there is no one else in charge... Thanks Edit This is the extension.conf [supervisor] include => from-internal exten => _40XX,1,Answer exten => _40XX,n,Set(calltime=${STRFTIME(${EPOCH},,%C%y%m%d.%H.%M.%S)}) exten => _40XX,n,Set(CALLEDNUMBER=${EXTEN}) exten => _40XX,n,MixMonitor(/tmp/Para_${CALLEDNUMBER}-${calltime}-De_${CALLERID(num)}.wav) exten => _40XX,n,Dial(SIP/${EXTEN},40,TtRr) exten => _40XX,n,Hangup [sales] include => out-trunksip exten => _41XX,1,Answer exten => _41XX,n,Set(calltime=${STRFTIME(${EPOCH},,%C%y%m%d.%H.%M.%S)}) exten => _41XX,n,Set(CALLEDNUMBER=${EXTEN}) exten => _41XX,n,MixMonitor(/tmp/Para_${CALLEDNUMBER}-${calltime}-De_${CALLERID(num)}.wav) exten => _41XX,n,Dial(SIP/${EXTEN},40,TtRr) exten => _41XX,n,Hangup and the sip.conf looks like this: [supervisor] username=sales secret=ASUPERSECRETPASSWORD type=peer ..... context=supervisor mailbox=supervisor [sales] username=sales secret=ASUPERSECRETPASSWORD type=peer ..... context=sales mailbox=sales What do you suggest in order to get the supervisor with the same privileges that he already has and the sales been able to transfer calls to him