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• Smart Help with UPK

  - by [email protected]

  A short lesson on how awesome Smart Help is. In Oracle UPK speak, there are targeted and non-targeted applications. Targeted applications are Oracle EBS, PeopleSoft, Siebel, JD Edwards, SAP and a few others. Non-targeted applications are either custom built or other third party off the shelf applications. For most targeted applications you'll see better object recognition (during recording) and also Help Integration for that application. Help integration means that someone technical modifies the help link in your application to call up the UPK content that has been created. If you have seen this presented before, this is usually where the term context sensitive help is mentioned and the Do It mode shows off. The fact that UPK builds context sensitive help for its targeted applications automatically is awesome enough, but there is a whole new world out there and it's called "custom and\or third party apps." For the purposes of Smart Help and this discussion, I'm talking about the browser based applications. How does UPK support these apps? It used to be that you had to have your vendor try to modify the Help link to point to UPK or if your company had control over the applications configuration menus, then you get someone on your team to modify this for you. But as you start to use UPK for more than one, two or three applications, the administration of this starts to become daunting. Multiple administrators, multiple player packages, multiple call points, multiple break points, help doesn't always work the same way for every application (picture the black white infomercial with an IT person trying to configure a bunch of wires or something funny like that). Introducing Smart Help! (in color of course, new IT person, probably wearing a blue shirt and smiling). Smart help eliminates the need to configure multiple browser help integration points, and adds a icon to the users browser itself. You're using your browser to read this now correct? Look up at the icons on your browser, you have the home link icon, print icon, maybe an RSS feed icon. Smart Help is icon that gets added to the users browser just like the others. When you click it, it first recognizes which application you're in and then finds the UPK created material for you and returns the best possible match, for (hold on to your seat now) both targeted and non-targeted applications (browser based applications). But wait, there's more. It does this automatically! You don't have to do anything! All you have to do is record content, UPK and Smart Help do the rest! This technology is not new. There are customers out there today that use this for as many as six applications! The real hero here is SMART MATCH. Smart match is the technology that's used to determine which application you're in and where you are when you click on Smart Help. We'll save that for a one-on-one conversation. Like most other awesome features of UPK, it ships with the product. All you have to do is turn it on. To learn more about Smart Help, Smart Match, Targeted and Non-Targeted applications, contact your UPK Sales Consultant or me directly at [email protected]

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• Make your CHM Help Files show HTML5 and CSS3 content

  - by Rick Strahl

  The HTML Help 1.0 specification aka CHM files, is pretty old. In fact, it's practically ancient as it was introduced in 1997 when Internet Explorer 4 was introduced. Html Help 1.0 is basically a completely HTML based Help system that uses a Help Viewer that internally uses Internet Explorer to render the HTML Help content. Because of its use of the Internet Explorer shell for rendering there were many security issues in the past, which resulted in locking down of the Web Browser control in Windows and also the Help Engine which caused some unfortunate side effects. Even so, CHM continues to be a popular help format because it is very easy to produce content for it, using plain HTML and because it works with many Windows application platforms out of the box. While there have been various attempts to replace CHM help files CHM files still seem to be a popular choice for many applications to display their help systems. The biggest alternative these days is no system based help at all, but links to online documentation. For Windows apps though it's still very common to see CHM help files and there are still a ton of CHM help out there and lots of tools (including our own West Wind Html Help Builder) that produce output for CHM files as well as Web output. Image is Everything and you ain't got it! One problem with the CHM engine is that it's stuck with an ancient Internet Explorer version for rendering. For example if you have help content that uses HTML5 or CSS3 content you might have an HTML Help topic like the following shown here in a full Web Browser instance of Internet Explorer: The page clearly uses some CSS3 features like rounded corners and box shadows that are rendered using plain CSS 3 features. Note that I used Internet Explorer on purpose here to demonstrate that IE9 on Windows 7 can properly render this content using some of the new features of CSS, but the same is true for all other recent versions of the major browsers (FireFox 3.1+, Safari 4.5+, WebKit 9+ etc.). Unfortunately if you take this nice and simple CSS3 content and run it through the HTML Help compiler to produce a CHM file the resulting output on the same machine looks a bit less flashy: All the CSS3 styling is gone and although the page display and functionality still works, but all the extra styling features are gone. This even though I am running this on a Windows 7 machine that has IE9 that should be able to render these CSS features. Bummer. Web Browser Control - perpetually stuck in IE 7 Mode The problem is the Web Browser/Shell Components in Windows. This component is and has been part of Windows for as long as Internet Explorer has been around, but the Web Browser control hasn't kept up with the latest versions of IE. In a nutshell the control is stuck in IE7 rendering mode for engine compatibility reasons by default. However, there is at least one way to fix this explicitly using Registry keys on a per application basis. The key point from that blog article is that you can override the IE rendering engine for a particular executable by setting one (or more) registry flags that tell the Windows Shell which version of the Internet Explorer rendering engine to load. An application that wishes to use a more recent version of Internet Explorer can then register itself during installation for the specific IE version desired and from then on the application will use that version of the Web Browser component. If the application is older than the specified version it falls back to the default version (IE 7 rendering). Forcing CHM files to display with IE9 (or later) Rendering Knowing that we can force the IE usage for a given process it's also possible to affect the CHM rendering by setting same keys on the executable that's hosting the CHM file. What that executable file is depends on the type of application as there are a number of ways that can launch the help engine. hh.exeThe standalone Windows CHM Help Viewer that launches when you launch a CHM from Windows Explorer. You can manually add hh.exe to the registry keys. YourApplication.exeIf you're using .NET or any tool that internally uses the hhControl ActiveX control to launch help content your application is your host. You should add your application's exe to the registry during application startup. foxhhelp9.exeIf you're building a FoxPro application that uses the built-in help features, foxhhelp9.exe is used to actually host the help controls. Make sure to add this executable to the registry. What to set You can configure the Internet Explorer version used for an application in the registry by specifying the executable file name and a value that specifies the IE version desired. There are two different sets of keys for 32 bit and 64 bit applications. 32 bit only or 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION Value Key: hh.exe 32 bit on 64 bit machine: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION Value Key: hh.exe Note that it's best to always set both values ideally when you install your application so it works regardless of which platform you run on. The value specified is a DWORD value and the interesting values are decimal 9000 for IE9 rendering mode depending on !DOCTYPE settings or 9999 for IE 9 standards mode always. You can use the same logic for 8000 and 8888 for IE8 and the final value of 7000 for IE7 (one has to wonder what they're going todo for version 10 to perpetuate that pattern). I think 9000 is the value you'd most likely want to use. 9000 means that IE9 will be used for rendering but unless the right doctypes are used (XHTML and HTML5 specifically) IE will still fall back into quirks mode as needed. This should allow existing pages to continue to use the fallback engine while new pages that have the proper HTML doctype set can take advantage of the newest features. Here's an example of how I set the registry keys in my Tarma Installmate registry configuration: Note that I set all three values both under the Software and Wow6432Node keys so that this works regardless of where these EXEs are launched from. Even though all apps are 32 bit apps, the 64 bit (the default one shown selected) key is often used. So, now once I've set the registry key for hh.exe I can now launch my CHM help file from Explorer and see the following CSS3 IE9 rendered display: Summary It sucks that we have to go through all these hoops to get what should be natural behavior for an application to support the latest features available on a system. But it shouldn't be a surprise - the Windows Help team (if there even is such a thing) has not been known for forward looking technologies. It's a pretty big hassle that we have to resort to setting registry keys in order to get the Web Browser control and the internal CHM engine to render itself properly but at least it's possible to make it work after all. Using this technique it's possible to ship an application with a help file and allow your CHM help to display with richer CSS markup and correct rendering using the stricter and more consistent XHTML or HTML5 doctypes. If you provide both Web help and in-application help (and why not if you're building from a single source) you now can side step the issue of your customers asking: Why does my help file look so much shittier than the online help… No more!© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML5  Help  Html Help Builder  Internet Explorer  Windows   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• openss7 help help help

  - by deddihp

  Hello, is there anyone in this forum who have experience with openss7 before ?. Or maybe stil developing with openss7 ?. I need to discuss something, since it's difficult to find the solution...

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• Developing a mobile application, how to show help if it contains too much data?

  - by MobileDev123

  I am developing a mobile application which has many functionality, and I am pretty sure that the design will confuse the user about how to use some functionality so we decided to include some help as we can see them regularly in desktop applications, but later we found that the help text is too long. We don't think that one screen is enough to describe what a user can do. Moreover the project itself is subjected to evolve based on beta stage and user reports. After a lot of thinking and meetings we have decided three options to show the users what they can do. Create the website or blog, so we can let the users know what they can do with this application, the advantage is that it can provide us a good source of marketing, but for that they have to access the site while most part of the application can be used while being offline in earlier versions. Create a section in the application called demos to show the same thing locally, but we are afraid that it will increase the size, that we think can be avoided (and we are planning to avoid if there is any option) Show popups, but we discarded this thinking that pop ups annoys user no matter what the platform is. I want to know from community that which option will you choose, we are also open to accept other ideas if you have.

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• Schmelp Portal, Help Portal: Oracle Fusion Applications Help Online

  - by ultan o'broin

  Yes, the Oracle Fusion Applications Help (or "Help Portal" to us insiders) is now available. Click the link fusionhelp.oracle.com and check it out! Oracle Fusion Applications Help user interface If you're developing your own help for Fusion Apps, then you can use the newly published Oracle Fusion Help User Interface Guidelines to understand the best usage. These guidelines are also a handy way to get to the embedded help design patterns for Oracle Fusion Applications, now also available. To customize and extend the help content itself no longer requires the engagement of your IT Department or expensive project work. Customers can now use the Manage Custom Help capability to edit or add whatever content they need, make it secure and searchable, and develop a community around it too. You can see more of that capability in this slideshare.net presentation from UKOUG Ireland 2012 about the Oracle Fusion Applications User Assistance and Support Ecosystem by Ultan O'Broin and Richard Bingham. Manage Custom Help capability To understand the science and craft that went into the creation and delivery of the "Help Portal" (cardiac arrests all round in Legal and Marketing Depts), then check out this great white paper by Ultan O'Broin and Laurie Pattison: Putting the User into Oracle Fusion Applications User Assistance. So, what's with this "Help Portal" name? Well, that's an internal (that is, internal to Oracle) name only and we should all really call it by the correct product listing name: Oracle Fusion Applications Help. To be honest, I don't care what you call it as long as it is useful. However, these internal names can be problematic when talking with support or the licensing people. For years, we referred casually to the Oracle Applications Help or Oracle Applications Help System that ships with the Oracle E-Business Suite products as "iHelp". Then, somebody went and bought Siebel. Game over.

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Live programming help

  - by frazras

  This idea has been floating around my head for a few years. I started some work on it but I just want to know if it is feasible, sensible, or if there is something else like it out there. Dont want to know I was wasting time on a solved issue. Whenever I have a programming issue, this is my sequence: Google it!: That usually brings up a lot of things: blogs, forums, stackoverflow, stackexchange, and even the official docs of the language/framework/cms. Ask on IRC: I format my question and try to get people on IRC to help me. Make a post: I create a post on forums/stackoverflow/stackexchange or shout on twitter with hashtags. Now a lot of the time I am in the middle of a project with a deadline. So I want answers NOW!!! Sometimes just 5-15 minutes worth of attention. Usually by the time I am failing at getting answers at #2, I am imagining how many people are ONLINE NOW with the skill and my exact answer but playing video games, watching youtube or idling online. However, if they were motivated, they would invest the 15 mintes helping me, that would make a world of a difference. I am even in positions where I would PAY for that 15 minutes of instant help. If your rate is as much as $100/hour (relatively good programmer) that is $25 that might save me 3 hours. This help would be live, text chat/skype/phone/screenshare. Should I continue developing this idea or is there a better alternative out there? Or is this even an unfeasible idea?

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• Missing help files for Microsoft.WindowsMobile in Visual Studio 2008 help system

  - by Johann Gerell

  I've just installed the Windows Mobile 6.5.3 DTK, both standard and professional. Before that I had the standard and professional Windows Mobile 6 SDKs. All Windows Mobile help pages are missing in Visual Studio 2008's help system - in particular everything in the Microsoft.WindowsMobile namespace. Microsoft.WindowsMobile.DirectX is there, but it's not part of the Windows Mobile 6 SDK or 6.5.3 DTK. If I open the WM6 docs from the freshly created program group, then it's all fine and dandy, but there doesn't seem to have been a proper integration with VS during installation. Any ideas what's gone wrong and how to fix it?

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• vbscript help needed [migrated]

  - by Romeo

  I am trying to move a group of files with in a group of folders named recup_dir.1 through recup_dir.535 into a single folder so that all the files will be out of the folders and just in the single folder. I know I will need to use a loop to move the files and probably concatenation to go from recup_dir.1 to recup_dir.535 but I just am not that skilled in programming please help!! I just want it to automate the copying and moving of the files rather than do it manually.

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• Please help ubuntu or any other linux os is not booting from cd or usb

  - by Amith

  I will tell you the whole story,one night when i was using KDE on Ubuntu 10.10 Kwin crashed then i shut down the os next day when i booted it the display came completely garbled and i went to safe graphics mode ,it worked and in reinstalled the Nvidia drivers and then restarted .Then immediatly, It said No init found Busybox XX.XX then I thought ill do a fresh install I inserted the ubuntu cd provided to me by Canonical.When i pressed 'try ubuntu without installing' instead of the graphic boot screen i saw.Ubuntu 10.10 in regular text and a progress bar few seconds after that the screen was flooded with error messages first alot of white then red.I then went to my win7 installation and saw a website which told me to find a Ext3 reader and format the ubuntu partition and the swap.I did that and when i restarted. GRUB configuration not found grub> Then it took my win 7 ERD and restored 7's bootloder Xp and 7 were working i put in the livecd again,Same error,Now usin my seven,Please help geeks,Ive even tried Knoppix,Fedora,Debiane.t.c they wont boot and i want to retain my win 7 and winxp partitions,I really miss linux.

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• Help Me Help You Fix That

  - by BuckWoody

  If you've been redirected here because you posted on a forum, or asked a question in an e-mail, the person wanted you to know how to get help quickly from a group of folks who are willing to do so - but whose time is valuable. You need to put a little effort into the question first to get others to assist. This is how to do that. It will only take you a moment to read... 1. State the problem succinctly in the title When an e-mail thread starts, or a forum post is the "head" of the conversation, you'll attract more helpers by using a descriptive headline than a vague one. This: "Driver for Epson Line Printer Not Installing on Operating System XYZ" Not this: "Can't print - PLEASE HELP" 2. Explain the Error Completely Make sure you include all pertinent information in the request. More information is better, there's almost no way to add too much data to the discussion. What you were doing, what happened, what you saw, the error message, visuals, screen shots, whatever you can include. This: "I'm getting error '5203 - Driver not compatible with Operating System since about 25 years ago' in a message box on the screen when I tried to run the SETUP.COM file from my older computer. It was a 1995 Compaq Proliant and worked correctly there.." Not this: "I get an error message in a box. It won't install." 3. Explain what you have done to research the problem If the first thing you do is ask a question without doing any research, you're lazy, and no one wants to help you. Using one of the many fine search engines you can most always find the answer to your problem. Sometimes you can't. Do yourself a favor - open a notepad app, and paste the URL's as you look them up. If you get your answer, don't save the note. If you don't get an answer, send the list along with the problem. It will show that you've tried, and also keep people from sending you links that you've already checked. This: "I read the fine manual, and it doesn't mention Operating System XYZ for some reason. Also, I checked the following links, but the instructions there didn't fix the problem: " Not this: <NULL> 4. Say "Please" and "Thank You" Remember, you're asking for help. No one owes you their valuable time. Ask politely, don't pester, endure the people who are rude to you, and when your question is answered, respond back to the thread or e-mail with a thank you to close it out. It helps others that have your same problem know that this is the correct answer. This: "I could really use some help here - if you have any pointers or things to try, I'd appreciate it." Not this: "I really need this done right now - why are there no responses?" This: "Thanks for those responses - that last one did the trick. Turns out I needed a new printer anyway, didn't realize they were so inexpensive now." Not this: <NULL> There are a lot of motivated people that will help you. Help them do that.

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• Maven: Cannot get the help goals working (clean:help, compiler:help, etc)

  - by SirFabel

  Hi, I am new in Maven. Do you know what am I doing wrong below? Thanks SirFabel mvn -e clean:help Warning: JAVA_HOME environment variable is not set. + Error stacktraces are turned on. [INFO] Scanning for projects... [INFO] Searching repository for plugin with prefix: 'clean'. [INFO] ------------------------------------------------------------------------ [ERROR] BUILD FAILURE [INFO] ------------------------------------------------------------------------ [INFO] Required goal not found: clean:help in org.apache.maven.plugins:maven-clean-plugin:2.2 [INFO] ------------------------------------------------------------------------ [INFO] Trace org.apache.maven.BuildFailureException: Required goal not found: clean:help in org.apache.maven.plugins:maven-clean-plugin:2.2 at org.apache.maven.lifecycle.DefaultLifecycleExecutor.getMojoDescriptor(DefaultLifecycleExecutor.java:1867) at org.apache.maven.lifecycle.DefaultLifecycleExecutor.segmentTaskListByAggregationNeeds(DefaultLifecycleExecutor.java:462) at org.apache.maven.lifecycle.DefaultLifecycleExecutor.execute(DefaultLifecycleExecutor.java:175) at org.apache.maven.DefaultMaven.doExecute(DefaultMaven.java:328)

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• Helping you help us help you

  As I mentioned in a previous post , we've taken several measures to help differentiate legitimate API traffic from bad requests. To help us serve you better, I'm...

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• Where to Get Expert SEO Help and Best SEO Information to Help Boost Your Online Business

  Traffic is the lifeblood of any online business. Without it, your online business is considered not existing; and without it, it will not earn a dime. Whatever products or services you sell, you definitely need to gain or maintain a good amount of traffic to your site through a robust Search Engine Optimization or SEO campaign. But how can SEO help you boost your business exactly? If you are reading this article, chances are, you are looking for helpful SEO information to improve your website's rank in search engines. SEO, as the name suggests, helps you optimize your website to give it excellent visibility in search engines.

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• Need some advice on CLI design, I need to provide simple but powerful command line options

  - by howtechstuffworks

  I am writing a utility that runs on RHEL5 command line. I need my command line options to be simple but powerful. I looked at the various UNIX utilities to get an idea of how simple command line utilities have to be. Do you guys suggest any documents/links that talk about command line etiquette? I am modelling my utility on top of LVM (that's all the info I can give for now). I know it's a software engineering question, but I thought it would be appropriate to post here. Please advise.... PS: I am not asking for details about getopt or command line utility parsers.....

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• How to set the default page for a .CHM file in HTML Help Workshop?

  - by mengchew0113

  When I open the help (.chm) application, I could see table of contents. By default, the first entry in the file is selected, however I couldn't see the corresponding page data. Instead, I see "This program cannot display the web page" (the default error message that comes in IE7).The page is displayed only when I click on any of the contents on the left side. Is there a way of showing the page by default without clicking on the entry? The following code is the .hhp file. [OPTIONS] Compatibility = 1.1 or later Compiled file=Config.chm Contents file=Config.hhc Default topic=D:\apps\bin\Debug\html\Databases.htm Language=0x409 English (United States) Display compile progress=No Title=ETL_Config Documentation [FILES] D:\apps\bin\Debug\html\Databases.htm D:\apps\bin\Debug\html\InstanceInformation.htm

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• “I could use a little help here” or “I can do it myself, thank you” for Cloud Projects

  - by BuckWoody

  Windows Azure allows you to write code in languages within the .NET stack, you can use Java, C++, PHP, NodeJS and others. Code is code - other than keeping things stateless, using a Web or Worker Role in Azure is not all that different from working with an on-premises system. However…. Working in a scalable, component-based stateless architecture that can use federated security is not all that common for many developers. Some are used to owning the server, scaling up, and state-full paradigms that have a single security domain. Making the transition whilst trying to create a new software application or even port a previous one can be daunting. Sure, we have absolutely tons of free training, kits, videos, online books and more to learn on your own, but some things like architecture can be pivotal as you move along. So the question is, should you just strike out on your own for a Cloud project, or get Microsoft Consulting Services or another partner to work with you on your first one? I use a few decision points to help guide the projects I assist in. Note: I’m a huge fan of having help that ends up giving you training and leaves you in charge. If you do engage with someone to help you, make sure you keep this clear and take more and more ownership yourself as the project progresses. How much time do you have? Usually the first thing I ask is about the timeline for the project. It doesn’t matter how skilled you are, if you have a short window to get things done it’s better to get help - especially if this is your first cloud project. Having someone that knows the platform well can save you amazing amounts of time. If you have longer, then start with the training in the link above and once you feel confident, jump in. How complex is the project? If there are a lot of moving parts, it’s best to engage a partner. The reason is that certain interactions - particularly things like Service Bus or Data Integration  - can be quite different than what you may have encountered before. How many people do you have? I have a “pizza rule” about projects I’ve used in my career - if it takes over two pizzas to feed everyone on the project, it’s too big and will fail. That being said, one developer and a one-week deadline does not a good project make, usually. It’s best to have at least one architect (or someone in that role) guiding the project along, and at least two developers to work on a cloud project. That’s a generalization of course, since I’ve seen great software on Azure with one developer writing code all by herself, but for more complex projects, more (to a point) is better. The nice thing about bringing on a partner is that you don’t have to hire them full time - they help you and then they go away. How critical is the project? There’s no shame in using some help. If the platform is new, if the project is large and complex, and if it is critical to the business, you should engage a partner. That’s regardless of Cloud or anything else - get some help. You don’t want to hit your company’s bottom line in a negative way, but you have to innovate and get them a competitive advantage. Do your research, make sure the partner is qualified to help you, and get it done. Don’t let these questions scare you off. There are lots of projects you can implement on Windows and SQL Azure with nothing other than the Software Development Kit (SDK) that you get for free with Windows Azure. And assistance comes in many forms - sometimes just phone support, a friend you can ask. Microsoft Consulting Services or any of our great partners. You can get help on just the architecture piece or have them show you how to write the code. They’ll get involved as little or as much as you like.

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• Introducing UPK 3.6 Simulation Help (You Say It and We Do It!)

  - by kathryn.lustenberger(at)oracle.com

  We would like to thank everyone that participated in the recent documentation survey that was conducted over the last several months. Your feedback is valuable and we appreciate the time you took to provide it. Many of you commented that you would like to have "UPKs for UPK" in the documentation. In response, we are pleased to announce the availability of Simulation Help. This unique help system is a blending of the text-based Developer help and a collection of approximately 200 simulations that show authors how to create, record, refine, localize, and publish content using the Developer. You can access Simulation Help at any time using the following link: http://download.oracle.com/technology/products/upk/index.html Save this link as a favorite or bookmark in your browser for easy access anytime. We have also provided a link to a short one-question survey so you can tell us what you think of the new Simulation Help. http://www.surveymonkey.com/s/BJT7LV6 Thanks again for your valuable feedback on the product documentation!

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• Chrome not selecting correct language for Help tab

  - by Andy

  When I click Help in Chrome, a new tab appears with the Google help links etc as expected, but I have a message saying: "This Help Centre is not currently available in your language...", etc. The drop down box at the bottom is not selected correctly for en-GB (my location). Instead it is set at the first language on the list. This happens if I am signed in to my Google account or not. Selecting English from the drop-down works ok, so no great drama. Just wondering if anybody else sees this behaviour? EDIT: Using current stable build 8.0.552.224

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• Adding help button for each window

  - by Miraaj

  Hi all, I have found that user can associate help with his application using Help Viewer. Users typically launch Help Viewer by choosing the application help item from the Help menu, or by typing a query in the Spotlight For Help text field in the Help menu. I have some different requirement: I want to associate component specific help to my application, means that there will be a small '?' marked icon at bottom left corner of a window and when user clicks it, appropriate help page will open. This case is similar to 'print' panels where there is a small '?' icon. Can anyone suggest me some way to accomplish it, if it is possible? Thanks, Miraaj

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• need major webcam help for project!!

  - by adam

  hey guys i have a porject where i have to be able to view my webcam on my mobile phone, which happens to be a blackberry bold 9700 but can also get a hold of an i pod touch so either phone is ok to use. the problem that i have is that everytime i do a search for help on this i end up with a program which enevitably asks for money and this is not allowd in the project, ive been trying to stream using vlc player and viewing it on the opera mini for blackberry but no such luck so far, any help would be great thanks a lot

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• Need Tech Support? Call the Star Wars Help Desk! [Video Classic]

  - by Asian Angel

  Having problems with the Tractor Beam? Did a weapons malfunction bring your computer system down? Is the Replicator making your Earl Grey Tea taste odd? Wait…what??!! Just call the Star Wars Help Desk to get the personalized help you need. Star Wars Help Desk [YouTube] Latest Features How-To Geek ETC How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Ask How-To Geek: How Can I Monitor My Bandwidth Usage? Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware Comix is an Awesome Comics Archive Viewer for Linux Get the MakeUseOf eBook Guide to Speeding Up Windows for Free Need Tech Support? Call the Star Wars Help Desk! [Video Classic] Reclaim Vertical UI Space by Adding a Toolbar to the Left or Right Side of Firefox Androidify Turns You into an Android-style Avatar Reader for Android Updates; Now with Feed Widgets and More

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• Increasing font size on Windows help file (CHM)

  - by Kevin Dente

  Is there a way to increase the font size on a Windows Help file (CHM file) with recent versions of Internet Explorer? You used to be able to, but I think after IE7 the option was removed from the UI.

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• A help system for a PHP web app

  - by Dave

  Hi, As our new web app gets more complicated, so the need for help docs increases. I am not talking about documenting code, I am literally talking about application help. So myapp/help, or for example, enabling context help from a particular point in the app with a link such as myapp/help/users/create/ etc. Are there apps out there for doing this? For example, Wufoo use wordpress for http://wufoo.com/docs/ which I like (and understand wp, so its a nice solution), and Xero have a lovely ASPX http://help.xero.com/ interface. But I'm thinking there might be more dedicated implementations for what I'm looking for. We're on a linux, apache, postgresql, php stack, but a mysql supported installation is not the end of the world. Does anyone have any suggestions for this? It's a bit of a minefield when googling php + help + system.

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• Web-Based User Help System for Silverlight

  - by Mark Roxberry

  I've been googling and binging all morning to find a suitable solution for web-based user help. We've got Sandcastle for dev help, but I'm wondering what people are using for user help for a Silverlight project? I'm interested in options from rolling our own to a comprehensive help doc system. (And is HTML Help dead? the GUI still has Merlin the wizard from days gone by).

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