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• OCS 2007: Issues with /LiveServer/MCUFactory

  - by routeNpingme

  I'm not really an Office Communications Server expert, but just trying to resolve some seemingly minor issues with a new install... The following error is occurring in the OCS event log, and when I try to visit https://servername:444/LiveServer/MCUFactory in Internet Explorer to test the address, I just get a "page cannot be displayed" error. I can telnet to port 444 on the server and verify that the port is open and listening. Any ideas? Event Type: Error Event Source: OCS MCU Infrastructure Event Category: (1022) Event ID: 61013 Date: 7/28/2009 Time: 8:47:42 AM User: N/A Computer: COMM2 Description: The process DataMCUSvc(1284) failed to send health notifications to the MCU factory at https://servername:444/LiveServer/MCUFactory/. Failure occurrences: 29, since 7/28/2009 8:40:27 AM. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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• Deactivate dead OCS 2007 R2 Edge Server?

  - by slashp

  I'm having a surprising issue where our old OCS 2007 R2 Edge server died of hardware failure (no backup) in the middle of our move to Lync. How can I forcefully remove the Edge server from the organization without being able to deactivate the role from the server itself? I've noticed the correct procedure for uninstalling OCS 2007 R2 is as follows: If you are removing an Edge Server, a Mediation Server, an Archiving Server, or a Monitoring Server, remove the Office Communications Server 2007 R2 components in the following sequence: Microsoft Office Communications Server 2007 R2 Edge Server Microsoft Office Communications Server 2007 R2 Mediation Server Microsoft Office Communications Server 2007 R2 Archiving Server Microsoft Office Communications Server 2007 R2 Monitoring Server Microsoft Office Communications Server 2007 R2 Core Components Microsoft Office Communications Server 2007 R2 Unified Communications Managed API 2.0 Core Redistribution package And to deactivate an Edge server: http://technet.microsoft.com/en-us/library/dd572832(v=office.13).aspx Any advice would be greatly appreciated.

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• OCS 2007: Issues with /LiveServer/MCUFactory

  - by routeNpingme

  I'm not really an Office Communications Server expert, but just trying to resolve some seemingly minor issues with a new install... The following error is occurring in the OCS event log, and when I try to visit https://servername:444/LiveServer/MCUFactory in Internet Explorer to test the address, I just get a "page cannot be displayed" error. I can telnet to port 444 on the server and verify that the port is open and listening. Any ideas? Event Type: Error Event Source: OCS MCU Infrastructure Event Category: (1022) Event ID: 61013 Date: 7/28/2009 Time: 8:47:42 AM User: N/A Computer: COMM2 Description: The process DataMCUSvc(1284) failed to send health notifications to the MCU factory at https://servername:444/LiveServer/MCUFactory/. Failure occurrences: 29, since 7/28/2009 8:40:27 AM. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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• Exposing the ipPhone attribute to Communicator and the OCS address book service

  - by Doug Luxem

  I am in the process of integrating OCS with our Cisco phone system using CUCIMOC. After some fiddling with the phone normalization rules, it appears that I can get PSTN numbers to be dialed though the CUCIMOC interface (yay!). However, during this process I came to realize that the ipPhone attribute in Active Directory does not appear to be exposed to Communicator (and CUCIMOC). What is strange though, is that I can see from the OCS address book service "Invalid_AD_Phone_Numbers.txt" that the attribute is processed by the address book service. My question is, how do I expose the ipPhone field in Office Communicator? Currently, Communicator maps like this - Work = telephoneNumber Mobile = mobile Home = homePhone Attributes such as otherHomePhone, ipPhone, otherMobile, otherTelephone, otherIpPhone are ignored.

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• DNS entries for OCS 2007 R2 basic deploy

  - by Anero

  I'm doing a test deploy on a Lab with 3 VMs: TEST-DC: DC / DHCP / DNS / Root CA (Joined to TEST.AD Domain) TEST-CS: OCS Front End (Joined to TEST.AD Domain - IP: 10.0.128.1) TEST-EDGES: OCS Edge Server (Joined to Workgroup: EDGE-WKG - Internal IP: 10.0.128.3, External IPs: 192.168.129.12 - Access Edge Server, 192.168.129.13 - Web Conferencing, 192.168.129.14 - A/V) I can login with the Communicator Client from within computers in the domain (using [email protected]) and even the Automatic Sign-In works as expected. Nevertheless, I cannot login neither from within machines in the domain nor from outside the domain using [email protected]. I'm pretty sure it is a DNS related issue, so I'm including below a list of the entries. DNS Entries on TEST-DC: Forward Lookup Zones TEST.AD sip.test.ad (Host A). IP Address: 10.0.128.1 sipinternal.test.ad (Host A). IP Address: 10.0.128.1 sipexternal.test.ad (Host A). IP Address: 10.0.128.3 _sipinternaltls._tcp.test.ad (Service Location SRV). Port: 5061. Host: sipinternal.test.ad _sipinternal._tcp.test.ad (Service Location SRV). Port: 5061. Host: sipinternal.test.ad _sip._tcp.test.ad (Service Location SRV). Port: 5061. Host: sipexternal.test.ad _sipfederationtls._tcp.test.ad (Service Location SRV). Port: 5061. Host: sipexternal.test.ad _sip._tls.test.ad (Service Location SRV). Port: 443. Host: sipexternal.test.ad TEST.COM sip.test.com (Host A). IP Address: 10.0.128.1 sipinternal.test.com (Host A). IP Address: 10.0.128.1 sipexternal.test.com (Host A). IP Address: 10.0.128.3 _sipinternaltls._tcp.test.com (Service Location SRV). Port: 5061. Host: sipinternal.test.com _sipinternal._tcp.test.com (Service Location SRV). Port: 5061. Host: sipinternal.test.com _sip._tcp.test.com (Service Location SRV). Port: 5061. Host: sipexternal.test.com _sip._tls.test.ad (Service Location SRV). Port: 443. Host: sipexternal.test.ad Validation Errors OCS Front End Edge Server I ran the OCS 2007 Automatic Sign-In Troubleshooting and all DNS entries for both TEST.AD and TEST.COM are reported to be OK. What am I missing?

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• OCS 2007 R2 Client not syncing Address book

  - by Noah

  I've checked online for most solution for this issue, but nothing seems to be working. When I check the log files on our OCS 2007 R2 server, it is identifying 25 users in the address book. However, when I try and force a sync with the clients, they do not update. I can find the users if I search for them, but they are not coming down by themselves. Is there anything I can check or force from the client side? There is no address book file locally to delete and re-force down.

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• OCS 2007 R2 Client not syncing Addrss book

  - by Noah

  I've checked online for most solution for this issue, but nothing seems to be working. When I check the log files on our OCS 2007 R2 server, it is identifying 25 users in the address book. However, when I try and force a sync with the clients, they do not update. I can find the users if I search for them, but they are not coming down by themselves. Is there anything I can check or force from the client side? There is no address book file locally to delete and re-force down.

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• OCS presence in SharePoint AJAX-based web part

  - by Maksym Ozerov

  I'm currently implementing AJAX-based web part which displays search result. This search result has user names and opposite to each name I'm rendering the OCS presence indicator. This indicator works fine in IE6 but I can't get it to work in IE7/8. Basically the problem in IE7/8 is that OCS is rendered but when you mouse over it nothing is shown. If you try to scroll page down then mouse over the OCS icon you will see the OCS actions menu in the bottom of the page instead of seeing it on the opposite to the user name. My AJAX-based web part uses jQuery post method to make a request to the server and receives json which is then rendered to the div. My HTML for the user name looks like this: <nobr> <span> <a target='_blank' href='/ViewExpert.aspx?uid=4'>Some Expert</a> <img height='1' width='3' border='0' alt='' src='/_layouts/images/blank.gif'><a class='ms-imnlink' onclick='IMNImageOnClick();return false;' href='javascript:'> <img height='12' width='12' border='0' id='3' ShowOfflinePawn='1' type='smtp' sip='[email protected]' src='/_layouts/images/blank.gif' valign='middle' name='imnmark' alt='No presence information' title=''> </a> </span> </nobr> After the HTML above is rendered on the page I call the following two lines of code: //have to reset this value, otherwise ProcessImn() fails after next AJAX request imnCount = 0; ProcessImn(); Any ideas why it doesn't work in IE7/8?

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• Best practice for handling ConnectionDroppedHandler in OCS Server Application

  - by Paul Nearney

  Hi all, In general, it seems that the majority of times that ConnectionDroppedHandler would get called in an OCS server application is for expected reasons e.g. server application has been unregistered, server is shutting down, etc. Are there any unexpected situations in which ConnectionDroppedHandler can be called? Basically, i'm wondering whether it will ever be necessary to log an error to the event log from this event handler. Many thanks, Paul

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• Migrating from OCS 2007 R2 to Lync: Part 2

  In the story so far, Johan has described how to check that the migration from your OCS to Lync is supported and how to determine the requirements for the new installation This was followed by a walk-through of the preparation the Active Directory and installation of the first Lync Front End Server with a Mediation Server co-located. Now Johan tackles the merging the OCS configuration, and connection to the outsode world, followed by testing, performing and then validating the migration.

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• Office Communicator and cannot sync Address book error

  - by Noah

  We are trying to get OCS 2007 R2 up and running. The clients login fine, but when I let it sit for a while, we still get the address book sync error message of: "Cannot synchronize with the corporate address book. This may be because the proxy server setting in your web browser does not allow access to the address book. If the problem persists, contact your system administrator". When I try and download the file locally, this error comes up: Could not load file or assembly 'ABServerHttpHandler, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. Failed to grant minimum permission requests. (Exception from HRESULT: 0x80131417) I googled and came across this post (http://social.technet.microsoft.com/Forums/en/ocsaddressbook/thread/c28ff2d8-66a4-456c-a5ad-e445a667e8ed) which suggests removing and reinstalling .NET 2.0 but that didn't seem to resolve the issue either. When we run abserver.exe -validateDB it works properly. We even tried the suggestion from Greg's Blog (http://blogs.technet.com/greganth/archive/2009/03/11/office-communicator-notifications-cannot-synchronize-address-book.aspx) about restarting the web component services but that didn't work either. Still seeing the same issue. So does anyone have an idea of where we go from here?

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• OCS 2007 Access Edge Server Certificate issue

  - by BWCA

  We are currently building additional OCS 2007 R2 Access Edge Servers to handle additional capacity.  We ran into a SSL certificate issue when we were setting up the servers. Before running the steps to Deploy an Edge Server, we successfully imported our SSL certificate that we use for external access on all of the new servers.  After successfully completing the first three Deploy Edge Server steps one one of the new servers, we started working on Step 4: Configure Certificates for the Edge Server.  After selecting Assign an existing certificate from the common tasks list and clicking Next to select a certificate, there were no certificates listed as shown below.   The first thing we did was to use the Certificates mmc snap-in to review the SSL certificate information.  We noticed in the General tab that Windows does not have enough information to verify this certificate and in the Certification Path that the issuer of this certificate could not be found for the SSL certificate that we imported successfully earlier.     While troubleshooting, we learned that we could not access the URL for the certificate’s CRL to download the CRL file due to restrictive firewall rules between the new OCS 2007 R2 Access Edge Servers and the Internet. After modifying the firewall rules, we were able to download the CRL file and when we reran Step 4 to assign an existing certificate, the certificate was listed.

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• LYNC / OCS... problems getting edge server working.

  - by TomTom

  New setup Lync 2010 (i.e. OCS 2010). I have serious problems getting my edge system going. Internally things work fine. Externally I am stuck. I have used the tester at https://www.testocsconnectivity.com/ and it also fails. NOTE: I use the domain xample.com / xample.local here just as example. Here is the setup. I have 2 internal hosts (lync.xample.local, edge.xample.local). edge.xample.com is also correctly in dns. and points to the edge.xample.local external assigned ip address (external interface). Externally, I have the following dns entries: edge.xample.com _sip._tcp - edge.xample.com 443 _sipfederationtls._tcp - edge.xample.com 5061 _sipinternaltls._tcp - lync.xample.local 5061 _sip._tls - edge.xample.com 443 My problem is that the ocs connection test always ends up trying to contact lync.xample.local (i.e. the internal address) when connecting to [email protected]. The error is: Attempting to Resolve the host name lync.xample.local in DNS. This shows me it clearly manages to connect to SOMETHING, but it does either fall through to the _sipinternaltls._tcp entry, OR it does get that internal entry wrongly from the edge system. Am I missing some entries or have some wrong?

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• Agile PLM Partners and OCS offer valuable services

  - by Shane Goodwin

  One of the amazing benefits of using Agile is the ability to tap into a broad number of Partners and Oracle Consulting Services to leverage very talented people. Many of these people respond to postings on the Agile PLM Yahoo usergroups (WRAU and IAUG) as well as in the Oracle Support Community. As you are managing your Agile PLM project, either a new implementation or an upgrade, these Partners and OCS can jumpstart your internal resources with information and experience which takes years to develop. They can also offer other capabilities which add to your Agile experience. As an example, GoEngineer recently announced a new offering to host Agile PLM databases for companies who do not want to run their own Agile PLM system. This offering provides our smaller customers with more options on how to implement Agile PLM. The Oracle Consulting Services group has two new offerings, one for Rapid Deployments of new customers and another for Process and Technical Diagnostics of existing customers in order to better leverage the PLM investment. Contact your Oracle Sales representative to learn more. In addition, there are many other partners who are helping our customers get the most from Agile PLM. Some examples are below. In the coming months, the Oracle Partner Network will be working with partners to certify them as specialists in Agile PLM. Some of our other current partners working on Agile PLM are: Kalypso J Squared Domain Systems Sierra Atlantic Minerva

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• Get Contact Profile Information from Office Communicator (OCS) SDK in C#?

  - by Andrew

  Hi, My company uses MS Office Communicator Server (OCS) 2007 R2, and I am accessing with C# with the SDK. If I right click on a contact in OCS, I get the option to 'View Contact Card'. I want access to this via the API! Unfortunately I can find nothing in the SDK documentation to get at this. There is a method called 'ViewProfile' which is unsupported, and I can find nothing out there about it. I could of course go directly to the Active Directory account of the contact, but that would require my machine to connect to the organization via VPN. Since most of us work 'offline' I would prefer not to do this. (The data I need is anyway in OCS!) Thanks in advance, Andrew

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• How to debug GPLI/OCS NG importing

  - by Xian

  I have OCS NG and GLPI set up and working fine idependently of each other on the same host. For a while GLPI was sccuessfully importing computers from OCS NG, but now GLPI shows there are new computers to import but doesn't do anything when requested to import them. How do I find what is going on? Are there any log files or debug modes I can turn on? Documentation on the interaction of these pieces of software is pretty sparse.

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• OCS 2007 R2 User Properties Error Message

  - by BWCA

  When I attempted to configure one of our user’s Meeting settings using the Microsoft Office Communications Server 2007 R2 Administration Tool   I received an Validation failed – Validation failed with HRESULT = 0XC3EC7E02 dialog box error message. I received the same error message when I tried to configure the user’s Telephony and Other settings. Using ADSI Edit, I compared the settings of an user that I had no problems configuring and the user that I had problems configuring.  For the user I had problems configuring, I noticed a trailing space after the last phone number digit for the user’s msRTCSIP-Line attribute. After I removed the trailing space for the attribute and waited for Active Directory replication to complete, I was able to configure the user’s Meeting settings (and Telephony/Other settings) without any problems. If you get the error message, check your user’s msRTCSIP-xxxxx attributes in Active Directory using ADSI Edit for any trailing spaces, typos, or any other mistakes.

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• OCS Disaster Recovery – Part 1

  Office Communications Server stores its data in a variety of locations, which can make backing it up and disaster recovery a slightly tricky business. Thankfully, Johan Velduis is here to tell which databases and fileshares we need to worry about, and give us peace of mind.

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• MS Office Communicator: Long delays in setting up audio connection when starting a call

  - by geofftnz

  I am using Microsoft Office Communicator with a USB headset as my work phone. OCS is connected to our PABX so we can take and make calls to regular, non-OCS phones. When making an external call to a cellphone, it can take up to 5-10 seconds for audio to start flowing. eg: Work Phone Cellphone - dial cellphone (ringing) (ringing) answer cellphone (hearing nothing) speak "1" . speak "2" . speak "3" . ... . speak "14" hear "15" speak "15" hear "16" speak "16" Has anyone experienced this kind of thing with an OCS setup? Any pointers?

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• Internal Use Chat/Desktop Platform

  - by Malnizzle

  I did some looking, but I didn't see a SF question directly related to this. I need to find a platform for internal/LAN use only for chat and desktop sharing. We got a lot people having to get up and walk over to another person's office for simple items, and we could save a lot of time collectivity if we had a solution where we had a client app similar to gchat or AIM, where one could right click a name and request a desktop sharing session (to or from). This wouldn't be for product presentation or long training sessions, and wouldn't need more than 2 people in the session. We use GoToMeeting for this. I've looked at TeamViewer, and they got the features I want (plus a lot more features that wouldn't help) and seem more geared to large enterprise support, and it is not exactly cheap. Also looked at OCS some as well, but it seems heavy for what I am trying to do. I don't need anything relating to phone usage. If the general opinion says otherwise, I could talked back into OCS if I am wrong about weight of the product. We use GoToAssist for remote support of clients (which I am a fan of), and I don't it fits here, correct me if I am wrong. All the workstations are XP/7. Thanks!

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• Communicator downloads address book, but does not display it?

  - by Noah

  We've gotten our OCS Server to connect to the corporate address book, and its downloading the files fine. I see 20 users in the GALContacts.db file. However, none of them appear in Communicator itself. Is there a way to force them to appear?

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• Can't connect to Office Communication Server through Unified Communications API

  - by Robin Clowers

  I am trying to connect to Office Communication Server using the Unified Communications Managed API. I have tried my user and a fresh user enabled for OCS. Both account can successfully log into the Office Communicator client, but fail using the API. When creating the network credential, if I pass in the username in the form domain\username, I get this error: SupportedAuthenticationProtocols=Ntlm, Kerberos Realm=SIP Communications Service FailureReason=InvalidCredentials ErrorCode=-2146893044 Microsoft.Rtc.Signaling.AuthenticationException: The log on was denied. Check that the proper credentials are being used and the account is active. ---> Microsoft.Rtc.Internal.Sip.AuthException: NegotiateSecurityAssociation failed, error: - 2146893044 If I leave off the domain in the username I this error: ResponseCode=404 ResponseText=Not Found DiagnosticInformation=ErrorCode=4005,Source=OCS.mydomain.com,Reason=Destination URI either not enabled for SIP or does not exist

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• ocs inventory agent: is there a way to bind a computer to a group through the agent?

  - by dam

  I'm testing ocs inventory. I'm wondering if there is a way to bind a computer to a static group through the agent at the time of sending the inventory. To be more clear: I set a static group "mygroup" into ocs server: I would like to run the agent on a client computer and specify that the computer is a member of "mygroup". Thank you!

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• Need to run Domain Prep after adding new domain in Forest where OCS 2007R2 already deployed + active

  - by Cybersylum

  Hello, We have just added a new domain in our forest. We have had OCS 2007 R2 (standard) up and running in our forest for some time. However those domains were already present when we did all of the prep work (schema, forest, & domain) We will not be adding a new OCS Server in the new domain (just pointing users to the existing box). Do I need to run the domain prep again for the new domain? Thanks.

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• Detecting which MCUs to connect on an incoming conference

  - by Fábio Batista

  Hello, SO. I'm working with the OCS UCCAPI, developing a custom OCS client. I'm currently having a hard time detecting what "kind" of Conference my client is being invited to. Using the Office Communicator client, I can start "IM conferences" (by inviting more than 1 person and selecting "start a IM conversation") or "video conferences" (by selecting more than 1 person and selecting "start a video call"). The Office Communicator client, on the invitees' end, starts correctly the appropriate session (just IM, just Video or IM+Video). However, when receiving the conference invite on my custom client, there's no data about the kind of session I'm being invited. I need this information, in order to make a decision whether or not to connect to the AV MCU and capture/show video. I've tried already: When handling _IUccSessionManagerEvents.OnIncomingSession, parse the RemoteSessionDescription property on the UccIncomingInvitationEvent object: no luck, the only data about the conference modality is an element on the XML about the IM being enabled or not (<im available="true"> or <im available="false">), but nothing about the session having video available or not. When handling _IUccConferenceSessionEvents.OnEnter, check the Media property on the UccConferenceSession. Don't work, all media types are present (MESSAGE, AUDIO, VIDEO, DATA e TELEPHONY), regardless of the type of conference I'm being invited. Also when handling _IUccConferenceSessionEvents.OnEnter, check the Entities collection on the UccConferenceView object, to check which MCUs are enabled for this conference. Don't work either, all MUCs are listed as available (IM, AV, DATA and CONTROL), regardless of the type of conference I'm being invited. I'm running out of ideas. Some references I'm using: http://msdn.microsoft.com/en-us/library/bb664307.aspx http://msdn.microsoft.com/en-us/library/dd170830.aspx Thanks a lot.

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