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  • Oracle Transportation Management Annual Customer Conference

    - by [email protected]
    The 2010 Oracle Transportation Management (OTM) Conference will be held June 13-16 in Philadelphia, Pennsylvania. The conference brings together all things OTM: users, prospective users, development personnel, product strategy, implementation experts, and software and services partners.  With over 200 attendees, this conference is the premiere location and time to learn about OTM, build relationships with peers, and get answers to all your OTM questions.    This year's conference will be held at the: Sheraton Society Hill, One Dock St., Philadelphia, PA. 19106Companies speaking at this year's event include:AT&T Land O Lakes BlueScope Steel Baillie Lumber Kraft Sears Roseburg Forest Products Toyota Beckman CoulterLevi StraussNiagara BottlingSmurfit StonePQ CorporationOffice Depot               To register click here http://www.otmconference.com/ConfAgenda.aspx.  1

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  • ARC write-up on the OTM SIG

    - by John Murphy
    ARC write-up on the recent OTM SIG event. The Oracle Transportation Management Special Interest Group (OTM SIG) hosted its 6th annual user conference in Philadelphia, Pennsylvania, August 13-15, 2012. This independently run conference drew almost 400 attendees, predominantly Oracle Transportation Management (OTM) users. It featured four concurrent tracks that included both functionally and technically focused presentations. The tracks included a number of informative presentations by OTM users from various industries. These discussed the users' implementations, current usage, and future plans for OTM within their organizations. ARC Advisory Group found ConAgra's and Mutual Materials' presentations on OTM adoption and Kraft's presentation on the company's use of Fusion Transportation Intelligence particularly informative. Complete ARC write-up

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  • Oracle Leader in Transportation Management

    - by John Murphy
    Oracle Named a Leader in the Transportation Management Systems Market by Leading Analyst Firm Redwood Shores, Calif. – October 15, 2012 News Facts Gartner, Inc. has placed Oracle Transportation Management in the Leaders Quadrant of its 2012 report, “Magic Quadrant for Transportation Management Systems (TMS).” (1) Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and ability to execute on that vision. According to the report, “Multiple subcomponents make up a comprehensive TMS across planning (for example, load consolidation, routing, mode selection and carrier selection) and execution (for example, tendering loads to carriers, shipment track and trace, and freight audit and payment).” Built on modern, flexible, Internet based architecture, Oracle Transportation Management is a global transportation and logistics operations system that allows companies to minimize cost, optimize service levels, support sustainability initiatives, and create flexible business process automation within their transportation and logistics networks. With a share of 26% of worldwide software revenue for 2011, Oracle is also number one in TMS vendor share according to Gartner’s report, “Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016.” (2) Supporting Quote “Shippers and logistics service providers face increasingly complex challenges as they try to reduce costs, secure capacity and improve overall freight efficiency,” said Derek Gittoes, vice president, logistics product strategy, Oracle. “We believe our high standing in both Gartner reports is a reflection of Oracle’s commitment to addressing these challenges by delivering the industry’s broadest and deepest transportation management platform. With a flexible and modern platform, we are able to support customers with both basic transportation needs, as well as those with highly complex logistics requirements.” Supporting Resources Magic Quadrant for Transportation Management Systems Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016 Oracle Transportation Management (1) Gartner, Inc., “Magic Quadrant for Transportation Management Systems,” by C. Dwight Klappich, August 23, 2012 (2) Gartner, Inc., “Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016,” by Chad Eschinger and C. Dwight Klappich, September 24, 2012. About Oracle Applications Over 65,000 customers worldwide rely on Oracle's complete, open and integrated enterprise applications to achieve superior results. Oracle provides a secure path for customers to benefit from the latest technology advances that improve the customer software experience and drive better business performance. Oracle Applications Unlimited is Oracle's commitment to customer choice through continuous investment and innovation in current applications offerings. Oracle's next-generation Fusion Applications build upon that commitment, and are designed to work with and evolve Oracle's Applications Unlimited offerings. Oracle's lifetime support policy helps ensure customers will continue to have a choice in upgrade paths, based on their enterprise needs. For more information on the latest Oracle Applications releases go towww.oracle.com/applications About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. ###   Karen [email protected] Simon JonesBlanc & [email protected]

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  • Oracle SOA Suite - Highlighted Travel and Transportation Customer References

    - by Bruce Tierney
    0 0 1 1137 6483 - 54 15 7605 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Next in this series on industry-specific highlights of Oracle SOA Suite customers is the Travel and Transportation industry.  If you are in the travel or transportation industry, take a look at how these Oracle SOA Suite integration customers have addressed common business requirements to enable better customer service, lower costs, and deliver new business services. For example, All Nippon Airways (ANA) has significantly lowered management costs associated with their hybrid on-premise/cloud ticketing system deployments for domestic and international flights. Their lead-time for changes or new applications has been greatly reduced compared to their old mainframe-based systems, enabling ANA to rapidly develop new services in response to changing market needs. Another example is Schneider National, a leading provider of truckload logistics, and how they have integrated Oracle E-Business Suite, Siebel CRM, Oracle Transportation Management and customers applications using Oracle SOA Suite. Schneider National has 400 BPEL processes that generate over 60 million composite instances over five SOA clusters.  Take a deeper look into any of these case studies, videos, and Oracle Magazine articles that closely align with your industry:  Customers fly and airline succeeds with an IT transformation. Company:  All Nippon Airways  Customer Oracle or Profit Magazine Article   |   Travel and Transportation   |   Published on January 06, 2014 Any successful business must ensure ongoing customer satisfaction, respond to increased competition, and minimize costs. Running a successful airline in today’s economic climate requires all of those things, as well a... Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform New Company:  Openmatics s.r.o.  Customer Snapshot   |   Automotive   |   Published on May 20, 2014 Openmatics uses Oracle WebCenter Portal and Oracle Application Development Framework as a foundation for Openmatics, a vehicle telematics service for next-generation fleet management. It integrated its own app shop wi... Future Proof: To keep pace with mobile, social, and location-based services, smart technologists are using middleware to innovate Company:  SFpark  Customer Oracle or Profit Magazine Article   |   Professional Services   |   Published on August 01, 2012 Oracle Fusion Middleware is at the heart of a recently completed and very ambitious project to change how people handle the challenge of finding a parking space in San Francisco, California. “Parking is a universal is... Globalia Corporación Empresarial Accelerates Hotel Bookings, Boosts Sales by 40% with In-Memory Data Grid Solution Company:  Globalia Corporación Empresarial S.A.  Customer Snapshot   |   Travel and Transportation   |   Published on April 29, 2013 Globalia Corporación Empresarial S.A. deployed Oracle Coherence to reengineer the group’s core system for hotel bookings, now serving booking requests involving 80 hotels within an average response time of 100 millise... Choice Hotels Uses Oracle SOA Suite and Oracle BPM Suite to Modernize Global IT Architecture Company:  Choice Hotels  Press Release   |   Travel and Transportation   |   Published on August 07, 2012 Choice Hotels International, one of the largest and most successful hotel franchises in the world, has implemented Oracle SOA Suite and Oracle BPM Suite. Sascar Consolidates Fleet Management Infrastructure and Accelerates Customers’ Data Access Company:  Sascar  Customer Case Study   |   Travel and Transportation   |   Published on February 07, 2014 Description – Sascar used Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle WebLogic Suite 11g to consolidate fleet management and perform real-time vehicle tracking 4x faster. Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs Company:  Directorate General of Civil Aviation (DGAC)  Customer Snapshot   |   Travel and Transportation   |   Published on May 24, 2013 With Oracle Fusion Middleware, the Directorate General of Civil Aviation (DGAC) provided its 12,500 employees a virtual office environment that integrates team workspaces, business applications, and e-mails within a n... Schneider National Implements Next-Generation IT Infrastructure to Continue Leadership in Transportation and Logistics Industry Company:  Schneider National, Inc.  Customer Snapshot   |   Travel and Transportation   |   Published on February 26, 2013 Schneider National, Inc. deployed Oracle applications, Oracle Fusion Middleware, and Oracle development tools as the foundation for its next-generation IT environment, which is driving new levels of efficiency, profit... DGAC Cuts Subscription Costs with Oracle Company:  DGAC  Video   |   Travel and Transportation   |   Published on October 31, 2012 Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal. Asiana Airlines Builds PIP System with Oracle Solutions Company:  Asiana Airlines  Video   |   Travel and Transportation   |   Published on July 26, 2012 With Oracle Exalogic and the Oracle SOA Suite, Asiana Airlines builds a passenger service integrated platform providing various services such as integration between its interface and internal systems and a data wareho... Choice Hotels Reduces Time to Market with Oracle WebCenter Company:  Choice Hotels  Video   |   Travel and Transportation   |   Published on April 11, 2014 Using Oracle WebCenter and Oracle SOA standardization, Choice Hotels consolidated multiple platforms, reduced IT dependency and realized tremendous benefits in total cost of ownership and faster time to market support... An Interview with Schneider National's Judy Lemke Company:  Schneider National  Video   |   Travel and Transportation   |   Published on December 17, 2013 Judy Lemke talks with Mark Sunday about the challenges Schneider National faced and how they overcame them through a companywide transformational change. For more details on these case studies, you can use this pre-filtered search on “Travel and Transportation” / “Middleware” / “Service Oriented Architecture” or browse on your own at www.oracle.com/customers

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  • Oracle Transportation Management (Lead) Functional Consultant in Germany

    - by user769227
    My name is Giovanni and I lead the practice of OTM (Oracle Transportation Management) consultants in Western Europe. I currently have a role open for an OTM Lead Consultant to join my international team in Germany. Oracle Transportation Management is the leading TMS application software in the market, as confirmed by Gartner’s classification as LEADER of its TMS Magic Quadrant with the highest rating among vendors. The OTM Consulting practice is a team of OTM functional and technical specialists located across Europe whose broad objective is to assist companies in the implementation of their TMS solution based on OTM. These companies are leading Shippers of various industries and Logistic Service Providers. Key requirements for this role are: relevant experience with Supply Chain or Transportation Management in other consulting organizations or large enterprises, the drive to learn the leading TMS application software in today’s market and the interest to join a truly international team. We offer the opportunity to work for a leader of the IT Industry and assist international clients to realize their business transformation initiatives through innovation. If you have an entrepreneurial spirit, and are you looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded then please visit this link for more information.

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  • New Procurement Report for Transportation Sourcing

    - by John Murphy
    Welcome to our fourth annual transportation procurement benchmark report. American Shipper, in partnership with the Council of Supply Chain Management Professionals (CSCMP) and the Retail Industry Leaders Association (RILA), surveyed roughly 275 transportation buyers and sellers on procurement practices, processes, technologies and results. Some key findings: • Manual, spreadsheet-based procurement processes remain the most prevalent among transportation buyers, with 42 percent of the total • Another 25 percent of respondents use a hybrid platform, which presumably means these buyers are using spreadsheets for at least one mode and/or geography • Only 23 percent of buyers are using a completely systems-based approach of some kind • Shippers were in a holding pattern with regards to investment in procurement systems the past year • Roughly three-quarters of survey respondents report that transportation spend has increased in 2012, although the pace has declined slightly from last year’s increases • Nearly every survey respondent purchases multiple modes of transportation • The number of respondents with plans to address technology to support the procurement process has increased in 2012. About one quarter of respondents who do not have a system report they have a budget for this investment in the next two years.

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  • Oracle Transportation Management 6 Essentials (1Z1-578) Certified Implementation Exam Is Available In Beta

    - by swalker
    The Oracle Transportation Management 6 Essentials (1Z1-578) exam beta, available until December 23, is designed for individuals who possess a strong foundation and expertise in selling or implementing Oracle Transportation Management solutions. This certification exam covers topics such as OTM Core Functionality and Shipment Planning Overview, Fleet Management and Payment, Agents, Multi-Legs, Multi-Stops and Workflows. Up-to-date training and field experience are recommended. The Oracle Transportation Management Implementation Specialist certification recognizes OPN members as OPN Certified Specialists. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise, and helps the OPN member's partner organization qualify for the Oracle Transportation Management Specialization. Take advantage of a free exam now and send your request for a beta exam voucher to [email protected].

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  • Oracle Transportation User Conference Agenda Released

    - by John Murphy
    The Oracle Transportation Management (OTM) User Conference agenda is now available.   The event brings together users, implementers and prospective customers of OTM.   The event is held annually in Philadelphia with this year's event taking place August 12 - 15.   Follow one of the links to see the complete agenda and to register to attend.  http://otmconference.com/agenda.aspx

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  • Webcast: Oracle Transportation Management Installation

    - by ChristineS
    Webcast: Oracle Transportation Management Installation Date:  November 19, 2013 at 9:30 pm India Time (Mumbai, GMT+05:30), 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 PT This one-hour session is recommended for Technical Users, System Administrators, and DBAs who will be installing Oracle Transportation Management. This webcast walks through the steps to install WebLogic, OTM Installer and OHS Installer. We are covering following topics in this Webcast : Review required steps before doing them Ask questions to live OTM Expert while going through the steps Reduce the number of errors while installing Reduce the need to log an SR during the installation process Details & Registration : Doc ID 1591674.1.Direct registration link If you have a suggestion for an Advisor Webcast to be planned in future, please post in our Community Forum What Order Management Advisor Webcast topics do YOU want to see presented?. Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 740966.1. 

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  • Mobility Card in Bangalore for Transportation

    - by Rekha
    Transport Minister R Ashoka announced Bangalore Metropolitan Transport Corporation (BMTC) services are going to be best in the world soon. BMTC has planned to launch a Mobility Card with which commuters can get rides in BMTC, KSRTC and future Metro Train facilities without buying tickets for each ride. The conductor with have a simple device in which the commuters can swipe their cards to deduct the ticket tarrif for bus or metro rides automatically. This Mobility card can be obtained by paying a fixed amount. This method is time saving and the commuters can be saved from paying the exact change for tickets. Ashoka says the Volvo Vayu Vaira services have internet connectivity and voice announcements of every bus stop names and this has been appreciated by the commuters. With WiFi Connections in Shatabdi Trains soon and Mobility Cards, India is soon to match the services of US Standards. Government officials are keen in implementing these services before the end of this year. Hope all these services are well used and maintained.   This article titled,Mobility Card in Bangalore for Transportation, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • design question for transportation agency/workflow system

    - by George2
    I am designing a transportation agency/workflow system, and it including 3 types of people, customer who requests to transport some stuff, drivers who deliver the stuff, and truck manager who manages transport source/destination truck coordination and communicates/organizes drivers. The system is expected to be a web site, and 3 kinds of people could use the web site to submit request, accept request, monitor status of specific stuff transportation, etc. The web site is more like an open agency or a workflow system. I am wondering whether there are any existing technologies, tools or projects (better to be open source, but not a must) which I could build my application faster based on? I prefer to use .Net technologies, but not a must. Thanks in advance!

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  • design question for transportation agency/workflow system

    - by George2
    Hello everyone, I am designing a transportation agency/workflow system, and it including 3 types of people, customer who requests to transport some stuff, drivers who deliver the stuff, and truck manager who manages transport source/destination truck coordination and communicates/organizes drivers. The system is expected to be a web site, and 3 kinds of people could use the web site to submit request, accept request, monitor status of specific stuff transportation, etc. The web site is more like an open agency or a workflow system. I am wondering whether there are any existing technologies, tools or projects (better to be open source, but not a must) which I could build my application faster based on? I prefer to use .Net technologies, but not a must. thanks in advance, George

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  • Transportation Web App - utilizing google or bing map api

    - by BillS
    I am working on a transportation web app and I am having a bit of a problem. First, I want to be able to define a shipping corridor, say like I-95 between Baltimore MD and Richmond VA. And store what parameters I need to define this route. Users will then use a web interface and can select various routes, in this case, I-95. Vendors will be posting constantly changing pickup locations in the application database which have a shelf life of about 2 days. Some of these locations maybe along this route. I am storing the LAT and LONG for the specific location right now. If any of these points ARE along or within 2 mile of the route (just off the highway basically - the ideal check would based on an actual highway exit but at this point anything would work), I want them to show up in my search results. Any ideas or suggestions?

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  • Alaska Airlines Takes Off with Siebel Loyalty and Marketing

    - by tony.berk
    Who likes junk mail? Not me! But I don't mind targeted messages that are relevant to me. Alaska Airlines greatly improved their ability to be more personal with their customers by replacing a legacy mainframe loyalty system with Siebel Loyalty and Siebel Marketing. Which means, as an Alaska Airlines customer, I get less junk mail! With improved access to customer profile information in Siebel, Alaska Airlines presents targeted, relevant offers on their website and via email. At the same time, Alaska Airlines has reduced their speed-to-market with promotions by 150 percent and can now implement new partner marketing programs twice as fast. Finally, as Steve Jarvis, VP of Marketing, Sales and Customer Experience at Alaska Airlines, points out in the video, Alaska Airlines can now reach all 22 million of their annual passengers, not just the 10% who were in the legacy loyalty system. To see other customer success stories, visit Siebel CRM Success. Click here to learn more about Oracle's CRM products.

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  • Oracle Named to Top 100 Logistics Companies

    - by [email protected]
    Every April for the past 15 years, Inbound Logistics editors have recognized 100 logistics IT companies that support and enable logistics and supply chain excellence. Oracle was recognized by Inbound Logistics editors for leading the way in 2010. Editors sought to match readers' fast-changing needs to the capabilities of those companies selected. Oracle excels at providing solutions that drive supply chain excellence and answer IL readers' need for simplicity, ROI, and efficient implementation. Inbound Logistics is proud to honor Oracle for innovative solutions empowering logistics and supply chain excellence.

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  • ¿Quieres conocer el impacto del rollout de Oracle Transportation Management en Unilever Europa?

    - by user703855
    Unilever anuncia un nuevo proyecto logístico que le permitirá alcanzar en 2014 una reducción aproximada de 200 millones de km anuales en la distancia recorrida por sus camiones. Estos datos toman como referencia los niveles de tráfico de 2010 en Europa.   Jan Zijderveld, Presidente de Unilever Europa, afirma: “Este proyecto es un gran paso en nuestro plan de Sostenibilidad. La reducción del número de km que necesitan realizar nuestros camiones implicará una reducción muy significativa del impacto medioambiental de nuestra cadena de suministro. Pero los beneficios de negocio obtenidos a través de dicha iniciativa son igualmente importantes. Demuestran, una vez más, el caso de negocio implícito en la obtención de dicha sostenibilidad. No sólo reduciremos nuestras emisiones de carbono, sino que los ahorros obtenidos a largo plazo de dicha reducción nos ayudaran a ser más eficientes y efectivos en términos de coste. “ Puedes leer la nota de prensa completa de Unilever aquí

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  • ArvinMeritor Sees Business Improvement: Uses Oracle Demand Management, Supply Chain Planning and Tra

    - by [email protected]
    As manufacturers begin repositioning for the economic recovery, they are reevaluating their supply chain networks, extending lean into their supply chains and making logistics visibility a priority. ArvinMeritor leveraged Oracle's Demantra, ASCP and Transportation Management applications to: Optimize operations execution by building consensus-driven demand, sales and operations plans Slash transportation costs by rationalizing shippers, optimizing routes and improving delivery performance Demantra for demand management, forecasting, sales and operations planning and global trade management Advanced Supply Chain Planning for material and capacity planning across global distribution and manufacturing facilities based on consensus forecasts, sales orders, production status, purchase orders, and inventory policy recommendations Transportation Management for transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments Oracle hosted an 'open-house/showcase" on March 30th, 2010 atArvinMeritor Global Headquarters 2135 West Maple RoadTroy, MI 48084 

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  • Scaling-out Your Services by Message Bus based WCF Transport Extension – Part 1 – Background

    - by Shaun
    Cloud computing gives us more flexibility on the computing resource, we can provision and deploy an application or service with multiple instances over multiple machines. With the increment of the service instances, how to balance the incoming message and workload would become a new challenge. Currently there are two approaches we can use to pass the incoming messages to the service instances, I would like call them dispatcher mode and pulling mode.   Dispatcher Mode The dispatcher mode introduces a role which takes the responsible to find the best service instance to process the request. The image below describes the sharp of this mode. There are four clients communicate with the service through the underlying transportation. For example, if we are using HTTP the clients might be connecting to the same service URL. On the server side there’s a dispatcher listening on this URL and try to retrieve all messages. When a message came in, the dispatcher will find a proper service instance to process it. There are three mechanism to find the instance: Round-robin: Dispatcher will always send the message to the next instance. For example, if the dispatcher sent the message to instance 2, then the next message will be sent to instance 3, regardless if instance 3 is busy or not at that moment. Random: Dispatcher will find a service instance randomly, and same as the round-robin mode it regardless if the instance is busy or not. Sticky: Dispatcher will send all related messages to the same service instance. This approach always being used if the service methods are state-ful or session-ful. But as you can see, all of these approaches are not really load balanced. The clients will send messages at any time, and each message might take different process duration on the server side. This means in some cases, some of the service instances are very busy while others are almost idle. For example, if we were using round-robin mode, it could be happened that most of the simple task messages were passed to instance 1 while the complex ones were sent to instance 3, even though instance 1 should be idle. This brings some problem in our architecture. The first one is that, the response to the clients might be longer than it should be. As it’s shown in the figure above, message 6 and 9 can be processed by instance 1 or instance 2, but in reality they were dispatched to the busy instance 3 since the dispatcher and round-robin mode. Secondly, if there are many requests came from the clients in a very short period, service instances might be filled by tons of pending tasks and some instances might be crashed. Third, if we are using some cloud platform to host our service instances, for example the Windows Azure, the computing resource is billed by service deployment period instead of the actual CPU usage. This means if any service instance is idle it is wasting our money! Last one, the dispatcher would be the bottleneck of our system since all incoming messages must be routed by the dispatcher. If we are using HTTP or TCP as the transport, the dispatcher would be a network load balance. If we wants more capacity, we have to scale-up, or buy a hardware load balance which is very expensive, as well as scaling-out the service instances. Pulling Mode Pulling mode doesn’t need a dispatcher to route the messages. All service instances are listening to the same transport and try to retrieve the next proper message to process if they are idle. Since there is no dispatcher in pulling mode, it requires some features on the transportation. The transportation must support multiple client connection and server listening. HTTP and TCP doesn’t allow multiple clients are listening on the same address and port, so it cannot be used in pulling mode directly. All messages in the transportation must be FIFO, which means the old message must be received before the new one. Message selection would be a plus on the transportation. This means both service and client can specify some selection criteria and just receive some specified kinds of messages. This feature is not mandatory but would be very useful when implementing the request reply and duplex WCF channel modes. Otherwise we must have a memory dictionary to store the reply messages. I will explain more about this in the following articles. Message bus, or the message queue would be best candidate as the transportation when using the pulling mode. First, it allows multiple application to listen on the same queue, and it’s FIFO. Some of the message bus also support the message selection, such as TIBCO EMS, RabbitMQ. Some others provide in memory dictionary which can store the reply messages, for example the Redis. The principle of pulling mode is to let the service instances self-managed. This means each instance will try to retrieve the next pending incoming message if they finished the current task. This gives us more benefit and can solve the problems we met with in the dispatcher mode. The incoming message will be received to the best instance to process, which means this will be very balanced. And it will not happen that some instances are busy while other are idle, since the idle one will retrieve more tasks to make them busy. Since all instances are try their best to be busy we can use less instances than dispatcher mode, which more cost effective. Since there’s no dispatcher in the system, there is no bottleneck. When we introduced more service instances, in dispatcher mode we have to change something to let the dispatcher know the new instances. But in pulling mode since all service instance are self-managed, there no extra change at all. If there are many incoming messages, since the message bus can queue them in the transportation, service instances would not be crashed. All above are the benefits using the pulling mode, but it will introduce some problem as well. The process tracking and debugging become more difficult. Since the service instances are self-managed, we cannot know which instance will process the message. So we need more information to support debug and track. Real-time response may not be supported. All service instances will process the next message after the current one has done, if we have some real-time request this may not be a good solution. Compare with the Pros and Cons above, the pulling mode would a better solution for the distributed system architecture. Because what we need more is the scalability, cost-effect and the self-management.   WCF and WCF Transport Extensibility Windows Communication Foundation (WCF) is a framework for building service-oriented applications. In the .NET world WCF is the best way to implement the service. In this series I’m going to demonstrate how to implement the pulling mode on top of a message bus by extending the WCF. I don’t want to deep into every related field in WCF but will highlight its transport extensibility. When we implemented an RPC foundation there are many aspects we need to deal with, for example the message encoding, encryption, authentication and message sending and receiving. In WCF, each aspect is represented by a channel. A message will be passed through all necessary channels and finally send to the underlying transportation. And on the other side the message will be received from the transport and though the same channels until the business logic. This mode is called “Channel Stack” in WCF, and the last channel in the channel stack must always be a transport channel, which takes the responsible for sending and receiving the messages. As we are going to implement the WCF over message bus and implement the pulling mode scaling-out solution, we need to create our own transport channel so that the client and service can exchange messages over our bus. Before we deep into the transport channel, let’s have a look on the message exchange patterns that WCF defines. Message exchange pattern (MEP) defines how client and service exchange the messages over the transportation. WCF defines 3 basic MEPs which are datagram, Request-Reply and Duplex. Datagram: Also known as one-way, or fire-forgot mode. The message sent from the client to the service, and no need any reply from the service. The client doesn’t care about the message result at all. Request-Reply: Very common used pattern. The client send the request message to the service and wait until the reply message comes from the service. Duplex: The client sent message to the service, when the service processing the message it can callback to the client. When callback the service would be like a client while the client would be like a service. In WCF, each MEP represent some channels associated. MEP Channels Datagram IInputChannel, IOutputChannel Request-Reply IRequestChannel, IReplyChannel Duplex IDuplexChannel And the channels are created by ChannelListener on the server side, and ChannelFactory on the client side. The ChannelListener and ChannelFactory are created by the TransportBindingElement. The TransportBindingElement is created by the Binding, which can be defined as a new binding or from a custom binding. For more information about the transport channel mode, please refer to the MSDN document. The figure below shows the transport channel objects when using the request-reply MEP. And this is the datagram MEP. And this is the duplex MEP. After investigated the WCF transport architecture, channel mode and MEP, we finally identified what we should do to extend our message bus based transport layer. They are: Binding: (Optional) Defines the channel elements in the channel stack and added our transport binding element at the bottom of the stack. But we can use the build-in CustomBinding as well. TransportBindingElement: Defines which MEP is supported in our transport and create the related ChannelListener and ChannelFactory. This also defines the scheme of the endpoint if using this transport. ChannelListener: Create the server side channel based on the MEP it’s. We can have one ChannelListener to create channels for all supported MEPs, or we can have ChannelListener for each MEP. In this series I will use the second approach. ChannelFactory: Create the client side channel based on the MEP it’s. We can have one ChannelFactory to create channels for all supported MEPs, or we can have ChannelFactory for each MEP. In this series I will use the second approach. Channels: Based on the MEPs we want to support, we need to implement the channels accordingly. For example, if we want our transport support Request-Reply mode we should implement IRequestChannel and IReplyChannel. In this series I will implement all 3 MEPs listed above one by one. Scaffold: In order to make our transport extension works we also need to implement some scaffold stuff. For example we need some classes to send and receive message though out message bus. We also need some codes to read and write the WCF message, etc.. These are not necessary but would be very useful in our example.   Message Bus There is only one thing remained before we can begin to implement our scaling-out support WCF transport, which is the message bus. As I mentioned above, the message bus must have some features to fulfill all the WCF MEPs. In my company we will be using TIBCO EMS, which is an enterprise message bus product. And I have said before we can use any message bus production if it’s satisfied with our requests. Here I would like to introduce an interface to separate the message bus from the WCF. This allows us to implement the bus operations by any kinds bus we are going to use. The interface would be like this. 1: public interface IBus : IDisposable 2: { 3: string SendRequest(string message, bool fromClient, string from, string to = null); 4:  5: void SendReply(string message, bool fromClient, string replyTo); 6:  7: BusMessage Receive(bool fromClient, string replyTo); 8: } There are only three methods for the bus interface. Let me explain one by one. The SendRequest method takes the responsible for sending the request message into the bus. The parameters description are: message: The WCF message content. fromClient: Indicates if this message was came from the client. from: The channel ID that this message was sent from. The channel ID will be generated when any kinds of channel was created, which will be explained in the following articles. to: The channel ID that this message should be received. In Request-Reply and Duplex MEP this is necessary since the reply message must be received by the channel which sent the related request message. The SendReply method takes the responsible for sending the reply message. It’s very similar as the previous one but no “from” parameter. This is because it’s no need to reply a reply message again in any MEPs. The Receive method takes the responsible for waiting for a incoming message, includes the request message and specified reply message. It returned a BusMessage object, which contains some information about the channel information. The code of the BusMessage class is 1: public class BusMessage 2: { 3: public string MessageID { get; private set; } 4: public string From { get; private set; } 5: public string ReplyTo { get; private set; } 6: public string Content { get; private set; } 7:  8: public BusMessage(string messageId, string fromChannelId, string replyToChannelId, string content) 9: { 10: MessageID = messageId; 11: From = fromChannelId; 12: ReplyTo = replyToChannelId; 13: Content = content; 14: } 15: } Now let’s implement a message bus based on the IBus interface. Since I don’t want you to buy and install the TIBCO EMS or any other message bus products, I will implement an in process memory bus. This bus is only for test and sample purpose. It can only be used if the service and client are in the same process. Very straightforward. 1: public class InProcMessageBus : IBus 2: { 3: private readonly ConcurrentDictionary<Guid, InProcMessageEntity> _queue; 4: private readonly object _lock; 5:  6: public InProcMessageBus() 7: { 8: _queue = new ConcurrentDictionary<Guid, InProcMessageEntity>(); 9: _lock = new object(); 10: } 11:  12: public string SendRequest(string message, bool fromClient, string from, string to = null) 13: { 14: var entity = new InProcMessageEntity(message, fromClient, from, to); 15: _queue.TryAdd(entity.ID, entity); 16: return entity.ID.ToString(); 17: } 18:  19: public void SendReply(string message, bool fromClient, string replyTo) 20: { 21: var entity = new InProcMessageEntity(message, fromClient, null, replyTo); 22: _queue.TryAdd(entity.ID, entity); 23: } 24:  25: public BusMessage Receive(bool fromClient, string replyTo) 26: { 27: InProcMessageEntity e = null; 28: while (true) 29: { 30: lock (_lock) 31: { 32: var entity = _queue 33: .Where(kvp => kvp.Value.FromClient == fromClient && (kvp.Value.To == replyTo || string.IsNullOrWhiteSpace(kvp.Value.To))) 34: .FirstOrDefault(); 35: if (entity.Key != Guid.Empty && entity.Value != null) 36: { 37: _queue.TryRemove(entity.Key, out e); 38: } 39: } 40: if (e == null) 41: { 42: Thread.Sleep(100); 43: } 44: else 45: { 46: return new BusMessage(e.ID.ToString(), e.From, e.To, e.Content); 47: } 48: } 49: } 50:  51: public void Dispose() 52: { 53: } 54: } The InProcMessageBus stores the messages in the objects of InProcMessageEntity, which can take some extra information beside the WCF message itself. 1: public class InProcMessageEntity 2: { 3: public Guid ID { get; set; } 4: public string Content { get; set; } 5: public bool FromClient { get; set; } 6: public string From { get; set; } 7: public string To { get; set; } 8:  9: public InProcMessageEntity() 10: : this(string.Empty, false, string.Empty, string.Empty) 11: { 12: } 13:  14: public InProcMessageEntity(string content, bool fromClient, string from, string to) 15: { 16: ID = Guid.NewGuid(); 17: Content = content; 18: FromClient = fromClient; 19: From = from; 20: To = to; 21: } 22: }   Summary OK, now I have all necessary stuff ready. The next step would be implementing our WCF message bus transport extension. In this post I described two scaling-out approaches on the service side especially if we are using the cloud platform: dispatcher mode and pulling mode. And I compared the Pros and Cons of them. Then I introduced the WCF channel stack, channel mode and the transport extension part, and identified what we should do to create our own WCF transport extension, to let our WCF services using pulling mode based on a message bus. And finally I provided some classes that need to be used in the future posts that working against an in process memory message bus, for the demonstration purpose only. In the next post I will begin to implement the transport extension step by step.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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