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• Amanda Todd&ndash;What Parents Can Learn From Her Story

  - by D'Arcy Lussier

  Amanda Todd was a bullied teenager who committed suicide this week. Her story has become headline news due in part to her You Tube video she posted telling her story:   The story is heartbreaking for so many reasons, but I wanted to talk about what we as parents can learn from this. Being the dad to two girls, one that’s 10, I’m very aware of the dangers that the internet holds. When I saw her story, one thing jumped out at me – unmonitored internet access at an early age. My daughter (then 9) came home from a friends place once and asked if she could be in a YouTube video with her friend. Apparently this friend was allowed to do whatever she wanted on the internet, including posting goofy videos. This set off warning bells and we ensured our daughter realized the dangers and that she was not to ever post videos of herself. In looking at Amanda’s story, the access to unmonitored internet time along with just being a young girl and being flattered by an online predator were the key events that ultimately led to her suicide. Yes, the reaction of her classmates and “friends” was horrible as well, I’m not diluting that. But our youth don’t fully understand yet that what they do on the internet today will follow them potentially forever. And the people they meet online aren’t necessarily who they claim to be. So what can we as parents learn from Amanda’s story? Parents Shouldn’t Feel Bad About Being Internet Police Our job as parents is in part to protect our kids and keep them safe, even if they don’t like our measures. This includes monitoring, supervising, and restricting their internet activities. In our house we have a family computer in the living room that the kids can watch videos and surf the web. It’s in plain view of everyone, so you can’t hide what you’re looking at. If our daughter goes to a friend’s place, we ask about what they did and what they played. If the computer comes up, we ask about what they did on it. Luckily our daughter is very up front and honest in telling us things, so we have very open discussions. Parents Need to Be Honest About the Dangers of the Internet I’m sure every generation says that “kids grow up so fast these days”, but in our case the internet really does push our kids to be exposed to things they otherwise wouldn’t experience. One wrong word in a Google search, a click of a link in a spam email, or just general curiosity can expose a child to things they aren’t ready for or should never be exposed to (and I’m not just talking about adult material – have you seen some of the graphic pictures from war zones posted on news sites recently?). Our stance as parents has been to be open about discussing the dangers with our kids before they encounter any content – be proactive instead of reactionary. Part of this is alerting them to the monsters that lurk on the internet as well. As kids explore the world wide web, they’re eventually going to encounter some chat room or some Facebook friend invite or other personal connection with someone. More than ever kids need to be educated on the dangers of engaging with people online and sharing personal information. You can think of it as an evolved discussion that our parents had with us about using the phone: “Don’t say ‘I’m home alone’, don’t say when mom or dad get home, don’t tell them any information, etc.” Parents Need to Talk Self Worth at Home Katie makes the point better than I ever could (one bad word towards the end): Our children need to understand their value beyond what the latest issue of TigerBeat says, or the media who continues flaunting physical attributes over intelligence and character, or a society that puts focus on status and wealth. They also have to realize that just because someone pays you a compliment, that doesn’t mean you should ignore personal boundaries and limits. What does this have to do with the internet? Well, in days past if you wanted to be social you had to go out somewhere. Now you can video chat with any number of people from the comfort of wherever your laptop happens to be – and not just text but full HD video with sound! While innocent children head online in the hopes of meeting cool people, predators with bad intentions are heading online too. As much as we try to monitor their online activity and be honest about the dangers of the internet, the human side of our kids isn’t something we can control. But we can try to influence them to see themselves as not needing to search out the acceptance of complete strangers online. Way easier said than done, but ensuring self-worth is something discussed, encouraged, and celebrated is a step in the right direction. Parental Wake Up Call This post is not a critique of Amanda’s parents. The reality is that cyber bullying/abuse is happening every day, and there are millions of parents that have no clue its happening to their children. Amanda’s story is a wake up call that our children’s online activities may be putting them in danger. My heart goes out to the parents of this girl. As a father of daughters, I can’t imagine what I would do if I found my daughter having to hide in a ditch to avoid a mob or call 911 to report my daughter had attempted suicide by drinking bleach or deal with a child turning to drugs/alcohol/cutting to cope. It would be horrendous if we as parents didn’t re-evaluate our family internet policies in light of this event. And in the end, Amanda’s video was meant to bring attention to her plight and encourage others going through the same thing. We may not be kids, but we can still honour her memory by helping safeguard our children.

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• At times, you need to hire a professional.

  - by Phil Factor

  After months of increasingly demanding toil, the development team I belonged to was told that the project was to be canned and the whole team would be fired.  I’d been brought into the team as an expert in the data implications of a business re-engineering of a major financial institution. Nowadays, you’d call me a data architect, I suppose.  I’d spent a happy year being paid consultancy fees solving a succession of interesting problems until the point when the company lost is nerve, and closed the entire initiative. The IT industry was in one of its characteristic mood-swings downwards.  After the announcement, we met in the canteen. A few developers had scented the smell of death around the project already hand had been applying unsuccessfully for jobs. There was a sense of doom in the mass of dishevelled and bleary-eyed developers. After giving vent to anger and despair, talk turned to getting new employment. It was then that I perked up. I’m not an obvious choice to give advice on getting, or passing,  IT interviews. I reckon I’ve failed most of the job interviews I’ve ever attended. I once even failed an interview for a job I’d already been doing perfectly well for a year. The jobs I’ve got have mostly been from personal recommendation. Paradoxically though, from years as a manager trying to recruit good staff, I know a lot about what IT managers are looking for.  I gave an impassioned speech outlining the important factors in getting to an interview.  The most important thing, certainly in my time at work is the quality of the résumé or CV. I can’t even guess the huge number of CVs (résumés) I’ve read through, scanning for candidates worth interviewing.  Many IT Developers find it impossible to describe their  career succinctly on two sides of paper.  They leave chunks of their life out (were they in prison?), get immersed in detail, put in irrelevancies, describe what was going on at work rather than what they themselves did, exaggerate their importance, criticize their previous employers, aren’t  aware of the important aspects of a role to a potential employer, suffer from shyness and modesty,  and lack any sort of organized perspective of their work. There are many ways of failing to write a decent CV. Many developers suffer from the delusion that their worth can be recognized purely from the code that they write, and shy away from anything that seems like self-aggrandizement. No.  A resume must make a good impression, which means presenting the facts about yourself in a clear and positive way. You can’t do it yourself. Why not have your resume professionally written? A good professional CV Writer will know the qualities being looked for in a CV and interrogate you to winkle them out. Their job is to make order and sense out of a confused career, to summarize in one page a mass of detail that presents to any recruiter the information that’s wanted. To stand back and describe an accurate summary of your skills, and work-experiences dispassionately, without rancor, pity or modesty. You are no more capable of producing an objective documentation of your career than you are of taking your own appendix out.  My next recommendation was more controversial. This is to have a professional image overhaul, or makeover, followed by a professionally-taken photo portrait. I discovered this by accident. It is normal for IT professionals to face impossible deadlines and long working hours by looking more and more like something that had recently blocked a sink. Whilst working in IT, and in a state of personal dishevelment, I’d been offered the role in a high-powered amateur production of an old ex- Broadway show, purely for my singing voice. I was supposed to be the presentable star. When the production team saw me, the air was thick with tension and despair. I was dragged kicking and protesting through a succession of desperate grooming, scrubbing, dressing, dieting. I emerged feeling like “That jewelled mass of millinery, That oiled and curled Assyrian bull, Smelling of musk and of insolence.” (Tennyson Maud; A Monodrama (1855) Section v1 stanza 6) I was then photographed by a professional stage photographer.  When the photographs were delivered, I was amazed. It wasn’t me, but it looked somehow respectable, confident, trustworthy.   A while later, when the show had ended, I took the photos, and used them for work. They went with the CV to job applications. It did the trick better than I could ever imagine.  My views went down big with the developers. Old rivalries were put immediately to one side. We voted, with a show of hands, to devote our energies for the entire notice period to getting employable. We had a team sourcing the CV Writer,  a team organising the make-overs and photographer, and a third team arranging  mock interviews. A fourth team determined the best websites and agencies for recruitment, with the help of friends in the trade.  Because there were around thirty developers, we were in a good negotiating position.  Of the three CV Writers we found who lived locally, one proved exceptional. She was an ex-journalist with an eye to detail, and years of experience in manipulating language. We tried her skills out on a developer who seemed a hopeless case, and he was called to interview within a week.  I was surprised, too, how many companies were experts at image makeovers. Within the month, we all looked like those weird slick  people in the ‘Office-tagged’ stock photographs who stare keenly and interestedly at PowerPoint slides in sleek chromium-plated high-rise offices. The portraits we used still adorn the entries of many of my ex-colleagues in LinkedIn. After a months’ worth of mock interviews, and technical Q&A, our stutters, hesitations, evasions and periphrastic circumlocutions were all gone.  There is little more to relate. With the résumés or CVs, mugshots, and schooling in how to pass interviews, we’d all got new and better-paid jobs well  before our month’s notice was ended. Whilst normally, an IT team under the axe is a sad and depressed place to belong to, this wonderful group of people had proved the power of organized group action in turning the experience to advantage. It left us feeling slightly guilty that we were somehow cheating, but I guess we were merely leveling the playing-field.

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• Why does my Ajax function returns my entire code?

  - by JDelage

  I'm playing with sample code from the book "Head first Ajax". Here are the salient pieces of code: Index.php - html piece: <body> <div id="wrapper"> <div id="thumbnailPane"> <img src="images/itemGuitar.jpg" width="301" height="105" alt="guitar" title="itemGuitar" id="itemGuitar" onclick="getDetails(this)"/> <img src="images/itemShades.jpg" alt="sunglasses" width="301" height="88" title="itemShades" id="itemShades" onclick="getDetails(this)" /> <img src="images/itemCowbell.jpg" alt="cowbell" width="301" height="126" title="itemCowbell" id="itemCowbell" onclick="getDetails(this)" /> <img src="images/itemHat.jpg" alt="hat" width="300" height="152" title="itemHat" id="itemHat" onclick="getDetails(this)" /> </div> <div id="detailsPane"> <img src="images/blank-detail.jpg" width="346" height="153" id="itemDetail" /> <div id="description"></div> </div> </div> </body> Index.php - script: function getDetails(img){ var title = img.title; request = createRequest(); if (request == null) { alert("Unable to create request"); return; } var url= "getDetails.php?ImageID=" + escape(title); request.open("GET", url, true); request.onreadystatechange = displayDetails; request.send(null); } function displayDetails() { if (request.readyState == 4) { if (request.status == 200) { detailDiv = document.getElementById("description"); detailDiv.innerHTML = request.responseText; }else{ return; } }else{ return; } request.send(null); } And Index.php: <?php $details = array ( 'itemGuitar' => "<p>Pete Townshend once played this guitar while his own axe was in the shop having bits of drumkit removed from it.</p>", 'itemShades' => "<p>Yoko Ono's sunglasses. While perhaps not valued much by Beatles fans, this pair is rumored to have been licked by John Lennon.</p>", 'itemCowbell' => "<p>Remember the famous \"more cowbell\" skit from Saturday Night Live? Well, this is the actual cowbell.</p>", 'itemHat' => "<p>Michael Jackson's hat, as worn in the \"Billie Jean\" video. Not really rock memorabilia, but it smells better than Slash's tophat.</p>" ); if (isset($_REQUEST['ImageID'])){echo $details[$_REQUEST['ImageID']];} ?> All this code does is that when someone clicks on a thumbnail, a corresponding text description appears on the page. Here is my question. I have tried to bring the getDetails.php code inside Index.php, and modify the getDetails function so that the var url be "Index.php?ImageID="... . When I do that, I get the following problem: the function does not display the snippet of text in the array, as it should. Instead it reproduces the entire code - the webpage, etc - and then at the bottom the expected snippet of text. Why is that?

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• Is it possible to call Javascript's onsubmit event programatically on a form?

  - by hoyhoy

  In Ruby on Rails, I'm attempting to update the innerHTML of a div tag using the form_remote_tag helper. This update happens whenever an associated select tag receives an onchange event. The problem is, <select onchange="this.form.submit();">; doesn't work. Nor does document.forms[0].submit(). The only way to get the onsubmit code generated in the form_remote_tag to execute is to create a hidden submit button, and invoke the click method on the button from the select tag. Here's a working ERb partial example. <% form_remote_tag :url => product_path, :update => 'content', :method => 'get' do -%> <% content_tag :div, :id => 'content' do -%> <%= select_tag :update, options_for_select([["foo", 1], ["bar", 2]]), :onchange => "this.form.commit.click" %> <%= submit_tag 'submit_button', :style => "display: none" %> <% end %> <% end %> What I want to do is something like this, but it doesn't work. <% form_remote_tag :url => product_path, :update => 'content', :method => 'get' do -%> <% content_tag :div, :id => 'content' do -%> # the following line does not work <%= select_tag :update, options_for_select([["foo", 1], ["bar", 2]]), :onchange => "this.form.onsubmit()" %> <% end %> <% end %> So, is there any way to remove the invisible submit button for this use case? There seems to be some confusion. So, let me explain. The basic problem is that submit() doesn't call the onsubmit() code rendered into the form. The actual HTML form that Rails renders from this ERb looks like this: <form action="/products/1" method="post" onsubmit="new Ajax.Updater('content', '/products/1', {asynchronous:true, evalScripts:true, method:'get', parameters:Form.serialize(this)}); return false;"> <div style="margin:0;padding:0"> <input name="authenticity_token" type="hidden" value="4eacf78eb87e9262a0b631a8a6e417e9a5957cab" /> </div> <div id="content"> <select id="update" name="update" onchange="this.form.commit.click"> <option value="1">foo</option> <option value="2">bar</option> </select> <input name="commit" style="display: none" type="submit" value="submit_button" /> </div> </form> I want to axe the invisible submit button, but using a straight form.submit appears to not work. So, I need some way to call the form's onsubmit event code. Update: Orion Edwards solution would work if there wasn't a return(false); generated by Rails. I'm not sure which is worse though, sending a phantom click to an invisible submit button or calling eval on the getAttribute('onsubmit') call after removing the return call with a javascript string replacement!

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• Using inheritance and polymorphism to solve a common game problem

  - by Barry Brown

  I have two classes; let's call them Ogre and Wizard. (All fields are public to make the example easier to type in.) public class Ogre { int weight; int height; int axeLength; } public class Wizard { int age; int IQ; int height; } In each class I can create a method called, say, battle() that will determine who will win if an Ogre meets and Ogre or a Wizard meets a Wizard. Here's an example. If an Ogre meets an Ogre, the heavier one wins. But if the weight is the same, the one with the longer axe wins. public Ogre battle(Ogre o) { if (this.height > o.height) return this; else if (this.height < o.height) return o; else if (this.axeLength > o.axeLength) return this; else if (this.axeLength < o.axeLength) return o; else return this; // default case } We can make a similar method for Wizards. But what if a Wizard meets an Ogre? We could of course make a method for that, comparing, say, just the heights. public Wizard battle(Ogre o) { if (this.height > o.height) return this; else if (this.height < o.height) return o; else return this; } And we'd make a similar one for Ogres that meet Wizard. But things get out of hand if we have to add more character types to the program. This is where I get stuck. One obvious solution is to create a Character class with the common traits. Ogre and Wizard inherit from the Character and extend it to include the other traits that define each one. public class Character { int height; public Character battle(Character c) { if (this.height > c.height) return this; else if (this.height < c.height) return c; else return this; } } Is there a better way to organize the classes? I've looked at the strategy pattern and the mediator pattern, but I'm not sure how either of them (if any) could help here. My goal is to reach some kind of common battle method, so that if an Ogre meets an Ogre it uses the Ogre-vs-Ogre battle, but if an Ogre meets a Wizard, it uses a more generic one. Further, what if the characters that meet share no common traits? How can we decide who wins a battle?

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• Do’s and Don’ts Building SharePoint Applications

  - by Bil Simser

  SharePoint is a great platform for building quick LOB applications. Simple things from employee time trackers to server and software inventory to full blown Help Desks can be crafted up using SharePoint from just customizing Lists. No programming necessary. However there are a few tricks I’ve painfully learned over the years that you can use for your own solutions. DO What’s In A Name? When you create a new list, column, or view you’ll commonly name it something like “Expense Reports”. However this has the ugly effect of creating a url to the list as “Expense%20Reports”. Or worse, an internal field name of “Expense_x0x0020_Reports” which is not only cryptic but hard to remember when you’re trying to find the column by internal name. While “Expense Reports 2011” is user friendly, “ExpenseReports2011” is not (unless you’re a programmer). So that’s not the solution. Well, not entirely. Instead when you create your column or list or view use the scrunched up name (I can’t think of the technical term for it right now) of “ExpenseReports2011”, “WomenAtTheOfficeThatAreMen” or “KoalaMeatIsGoodWhenBroiled”. After you’ve created it, go back and change the name to the more friendly “Silly Expense Reports That Nobody Reads”. The original internal name will be the url and code friendly one without spaces while the one used on data entry forms and view headers will be the human version. Smart Columns When building a view include columns that make sense. By default when you add a column the “Add to default view” is checked. Resist the urge to be lazy and leave it checked. Uncheck that puppy and decide consciously what columns should be included in the view. Pick columns that make sense to what the user is trying to do. This means you have to talk to the user. Yes, I know. That can be trying at times and even painful. Go ahead, talk to them. You might learn something. Find out what’s important to them and why. If they’re doing something repetitively as part of their job, try to make their life easier by including what’s most important to them. Do they really need to see the Created *and* Modified date of a document or do they just need the title and author? You’ll only find out after talking to them (or getting them drunk in a bar and leaving them in the back alley handcuffed to a garbage bin, don’t ask). Gotta Keep it Separated Hey, views are there for a reason. Use them. While “All Items” is a fine way to present a list of well, all items, it’s hardly sufficient to present a list of servers built before the Y2K bug hit. You’ll be scrolling the list for hours finally arriving at Page 387 of 12,591 and cursing that SharePoint guy for convincing you that putting your hardware into a list would be of any use to anyone. Next to collecting the data, presenting it is just as important. Views are often overlooked and many times ignored or misused. They’re the way you can slice and dice the data up so that you’re not trying to consume 3,000 years of human evolution on a single web page. Remember views can be filtered so feel free to create a view for each status or one for each operating system or one for each species of Information Worker you might be putting in that list or document library. Not only will it reduce the number of items someone sees at one time, it’ll also make the information that much more relevant. Also remember that each view is a separate page. Use it in navigation by creating a menu on the Quick Launch to each view. The discoverability of the Views menu isn’t overly obvious and if you violate the rule of columns (see Horizontally Scrolling below) the view menu doesn’t even show up until you shuffle the scroll bar to the left. Navigation links, big giant buttons, a screaming flashing “CLICK ME NOW” will help your users find their way. Sort It! Views are great so we’re building nice, rich views for the user. Awesomesauce. However sort is not very discoverable by the user. For example when you’re looking at a view how do you know if it’s ascending or descending and what is it sorted on. Maybe it’s sorted using two fields so what’s that all about? Help your users by letting them know the information they’re looking at is sorted. Maybe you name the view something appropriate like “Bogus Expense Claims Sorted By Deadbeats”. If you use the naming strategy just make sure you keep the name consistent with the description. In the previous example their better be a Deadbeat column so I can see the sort in action. Having a “Loser” column, while equally correct, is a little obtuse to the average Information Worker. Remember, they usually don’t use acronyms and even if they knew how to, it’s not immediately obvious to them that’s what you’re trying to convey. Another option is to simply drop a Content Editor Web Part above the list and explain exactly the view they’re looking at. Each view is it’s own page so one CEWP won’t be used across the board. Be descriptive in what the user is seeing but try to keep it brief. Dumping the first chapter of I, Claudius might be informative to the data but can gobble up screen real estate and miss the point of having the list. DO NOT Useless Attachments The attachments column is, in a word, useless. For the most part. Sure it indicates there’s an attachment on the list item but in the grand scheme of things that’s not overly informative. Maybe it is and by all means, if it makes sense to you include it. Colour it. Make it shine and stand like the Return of Clippy on every SharePoint list. Without it being functional it can be boring. EndUserSharePoint.com has an article to make the son of Clippy that much more useful so feel free to head over and check out this blog post by Paul Grenier on the task (Warning code ahead! Danger Will Robinson!) In any case, I would suggest you remove it from your views. Again if it’s important then include it but consider the jQuery solution above to make it functional. It’s added by default to views and one of things that people forget to clean up. Horizontal Scrolling Screen real estate is premium so building a list that contains 8,000 columns and stretches horizontally across 15 screens probably isn’t the most user friendly experience. Most users can’t figure out how to scroll vertically let alone horizontally so don’t make it even that more confusing for them. Take the Steve Krug approach in your view designs and try not to make the user think. Again views are your friend. Consider splitting up the data into views where one view contains 10 columns and other view contains the other 10. Okay, maybe your information doesn’t work that way but humans can only process 7 pieces of data at a time, 10 at most (then their heads explode and you don’t want to clean that mess up, especially on a Friday night before the big dance). It drives me batshit crazy when I see a view with 80 columns of data. I often ask the user “So what do you do with all this information”. The response is usually “With this data [the first 10 columns] I decide if I’m going to fire everyone, and with this data [the next 10 columns] I decide if I’m going to set the building on fire and collect the insurance”. It’s at that point I show them how to create two new views “People Who Are About To Get The Axe” and “Beach Time For The Executives”. Again, talk to your users and try to reason with them on cutting down the number of columns they see at once. Vertical Scrolling Another big faux pas I find is the use of multi-line comment fields in views. It’s not so bad when you have a statement like this in your view: “I really like, oh my god, thought I was going to scream when I saw this turtle then I decided what I was going to have for dinner and frankly I hate having to work late so when I was talking to the customer I thought, oh my god, what if the customer has turtles and then it appeared to me that I really was hungry so I'm going to have lunch now.” It’s fine if that’s the only column along with two or three others, but once you slap those 20 columns of data into the list, the comment field wraps and forms a new multi-page novel that takes up your entire screen. Do everyone a favour and just avoid adding the column to views. Train the user to just click through to the item if they need to see the contents. Duplicate Information Duplication is never good. Views and great as you can group data together. For example create a view of project status reports grouped by author. Then you can see what project manager is being a dip and not submitting their report. However if you group by author do you really need the Created By field as well in the view? Or if the view is grouped by Project then Author do you need both. Horizontal real estate is always at a premium so try not to clutter up the view with duplicate data like this. Oh  yeah, if you’re scratching your head saying “But Bil, if I don’t include the Project name in the view and I have a lot of items then how do I know which one I’m looking at”. That’s a hint that your grouping is too vague or you have too much data in the view based on that criteria. Filter it down a notch, create some views, and try to keep the group down to a single screen where you can see the group header at the top of the page. Again it’s just managing the information you have. Redundant, See Redundant This partially relates to duplicate information and smart columns but basically remember to not include the obvious in a view. Remember, don’t make me think. If you’ve gone to the trouble (and it was a lot of trouble wasn’t it?) to create separate views of your data by creating a “September Zombie Brain Sales”, “October Zombie Brain Sales”, etc. then please for the love of all that is holy do not include the Month and Product columns in your view. Similarly if you create a “My” view of anything (“My Favourite Brands of Spandex”, “My Co-Workers I Find The Urge To Disinfect”) then again, do not include the owner or author field (or whatever field you use to identify “My”). That’s just silly. Hope that helps! Happy customizing!

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• Grow Your Business with Security

  - by Darin Pendergraft

  Author: Kevin Moulton Kevin Moulton has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East EnterpriseSecurity Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. It happened again! There I was, reading something interesting online, and realizing that a friend might find it interesting too. I clicked on the little email link, thinking that I could easily forward this to my friend, but no! Instead, a new screen popped up where I was asked to create an account. I was expected to create a User ID and password, not to mention providing some personally identifiable information, just for the privilege of helping that website spread their word. Of course, I didn’t want to have to remember a new account and password, I didn’t want to provide the requisite information, and I didn’t want to waste my time. I gave up, closed the web page, and moved on to something else. I was left with a bad taste in my mouth, and my friend might never find her way to this interesting website. If you were this content provider, would this be the outcome you were looking for? A few days later, I had a similar experience, but this one went a little differently. I was surfing the web, when I happened upon some little chotcke that I just had to have. I added it to my cart. When I went to buy the item, I was again brought to a page to create account. Groan! But wait! On this page, I also had the option to sign in with my OpenID account, my Facebook account, my Yahoo account, or my Google Account. I have all of those! No new account to create, no new password to remember, and no personally identifiable information to be given to someone else (I’ve already given it all to those other guys, after all). In this case, the vendor was easy to deal with, and I happily completed the transaction. That pleasant experience will bring me back again. This is where security can grow your business. It’s a differentiator. You’ve got to have a presence on the web, and that presence has to take into account all the smart phones everyone’s carrying, and the tablets that took over cyber Monday this year. If you are a company that a customer can deal with securely, and do so easily, then you are a company customers will come back to again and again. I recently had a need to open a new bank account. Every bank has a web presence now, but they are certainly not all the same. I wanted one that I could deal with easily using my laptop, but I also wanted 2-factor authentication in case I had to login from a shared machine, and I wanted an app for my iPad. I found a bank with all three, and that’s who I am doing business with. Let’s say, for example, that I’m in a regular Texas Hold-em game on Friday nights, so I move a couple of hundred bucks from checking to savings on Friday afternoons. I move a similar amount each week and I do it from the same machine. The bank trusts me, and they trust my machine. Most importantly, they trust my behavior. This is adaptive authentication. There should be no reason for my bank to make this transaction difficult for me. Now let's say that I login from a Starbucks in Uzbekistan, and I transfer $2,500. What should my bank do now? Should they stop the transaction? Should they call my home number? (My former bank did exactly this once when I was taking money out of an ATM on a business trip, when I had provided my cell phone number as my primary contact. When I asked them why they called my home number rather than my cell, they told me that their “policy” is to call the home number. If I'm on the road, what exactly is the use of trying to reach me at home to verify my transaction?) But, back to Uzbekistan… Should my bank assume that I am happily at home in New Jersey, and someone is trying to hack into my account? Perhaps they think they are protecting me, but I wouldn’t be very happy if I happened to be traveling on business in Central Asia. What if my bank were to automatically analyze my behavior and calculate a risk score? Clearly, this scenario would be outside of my typical behavior, so my risk score would necessitate something more than a simple login and password. Perhaps, in this case, a one-time password to my cell phone would prove that this is not just some hacker half way around the world. But, what if you're not a bank? Do you need this level of security? If you want to be a business that is easy to deal with while also protecting your customers, then of course you do. You want your customers to trust you, but you also want them to enjoy doing business with you. Make it easy for them to do business with you, and they’ll come back, and perhaps even Tweet about it, or Like you, and then their friends will follow. How can Oracle help? Oracle has the technology and expertise to help you to grown your business with security. Oracle Adaptive Access Manager will help you to prevent fraud while making it easier for your customers to do business with you by providing the risk analysis I discussed above, step-up authentication, and much more. Oracle Mobile and Social Access Service will help you to secure mobile access to applications by expanding on your existing back-end identity management infrastructure, and allowing your customers to transact business with you using the social media accounts they already know. You also have device fingerprinting and metrics to help you to grow your business securely. Security is not just a cost anymore. It’s a way to set your business apart. With Oracle’s help, you can be the business that everyone’s tweeting about. Image courtesy of Flickr user shareski

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• Communities - The importance of exchange and discussion

  Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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• Clean Code Development & Flexible work environment - MSCC 26.10.2013

  Finally, some spare time to summarize my impressions and experiences of the recent meetup of Mauritius Software Craftsmanship Community. I already posted my comment on the event and on our social media networks: Professional - It's getting better with our meetups and I really appreciated that 'seniors' and 'juniors' were present today. Despite running a little bit out of time it was really great to see more students coming to the gathering. This time we changed location for our Saturday meetup and it worked out very well. A big thank you to Ebene Accelerator, namely Mrs Poonum, for the ability to use their meeting rooms for our community get-together. Already some weeks ago I had a very pleasant conversation with her about the MSCC aims, 'mission' and how we organise things. Additionally, I think that an environment like the Ebene Accelerator is a good choice as it acts as an incubator for young developers and start-ups. Reactions from other craftsmen Before I put my thoughts about our recent meeting down, I'd like to mention and cross-link to some of the other craftsmen that were present: "MSCC meet up is a massive knowledge gaining strategies for students, future entrepreneurs, or for geeks all around. Knowledge sharing becomes a fun. For those who have not been able to made it do subscribe on our MSCC meet up group at meetup.com." -- Nitin on Learning is fun with #MSCC #Ebene Accelerator "We then talked about the IT industry in Mauritius, salary issues in various field like system administration, software development etc. We analysed the reasons why people tend to hop from one company to another. That was a fun debate." -- Ish on MSCC meetup - Gang of Geeks "Flexible Learning Environment was quite interesting since these lines struck cords : "You're not a secretary....9 to 5 shouldn't suit you"....This allowed reflection...deep reflection....especially regarding the local mindset...which should be changed in a way which would promote creativity rather than choking it till death..." -- Yannick on 2nd MSCC Monthly Meet-up And others on Facebook... ;-) Visual impressions are available on our Meetup event page. More first time attendees We great pleasure I noticed that we have once again more first time visitors. A quick overlook showed that we had a majority of UoM students in first, second or last year. Some of them are already participating in the UoM Computer Club or are nominated as members of the Microsoft Student Partner (MSP) programme. Personally, I really appreciate the fact that the MSCC is able to gather such a broad audience. And as I wrote initially, the MSCC is technology-agnostic; we want IT people from any segment of this business. Of course, students which are about to delve into the 'real world' of working are highly welcome, and I hope that they might get one or other glimpse of experience or advice from employees. Sticking to the schedule? No, not really... And honestly, it was a good choice to go a little bit of the beaten tracks. I mean, yes we have a 'rough' agenda of topics that we would like to talk about or having a presentation about. But we keep it 'agile'. Due to the high number of new faces, we initiated another quick round of introductions and I gave a really brief overview of the MSCC. Next, we started to reflect on the Clean Code Developer (CCD) - Red Grade which we introduced on the last meetup. Nirvan was the lucky one and he did a good job on summarizing the various abbreviations of the first level of being a CCD. Actually, more interesting, we exchanged experience about the principles and practices of Red Grade, and it was very informative to get to know that Yann actually 'interviewed' a couple of friends, other students, local guys working in IT companies as well as some IT friends from India in order to counter-check on what he learned first-hand about Clean Code. Currently, he is reading the book of Robert C. Martin on that topic and I'm looking forward to his review soon. More output generates more input What seems to be like a personal mantra is working out pretty well for me since the beginning of this year. Being more active on social media networks, writing more article on my blog, starting the Mauritius Software Craftsmanship Community, and contributing more to other online communities has helped me to receive more project requests, job offers and possibilities to expand my business at IOS Indian Ocean Software Ltd. Actually, it is not a coincidence that one of the questions new craftsmen should answer during registration asks about having a personal blog. Whether you are just curious about IT, right in the middle of your Computer Studies, or already working in software development or system administration since a while you should consider to advertise and market yourself online. Easiest way to resolve this are to have online profiles on professional social media networks like LinkedIn, Xing, Twitter, and Google+ (no Facebook should be considered for private only), and considering to have a personal blog. Why? -- Be yourself, be proud of your work, and let other people know that you're passionate about your profession. Trust me, this is going to open up opportunities you might not have dreamt about... Exchanging ideas about having a professional online presence - MSCC meetup on the 26th October 2013 Furthermore, consider to put your Curriculum Vitae online, too. There are quite a number of service providers like 1ClickCV, Stack Overflow Careers 2.0, etc. which give you the ability to have an up to date CV online. At least put it on your site, next to your personal blog. Similar to what you would be able to see on my site here. Cyber Island Mauritius - are we there? A couple of weeks ago I got a 'cold' message on LinkedIn from someone living in the U.S. asking about the circumstances and conditions of the IT world of Mauritius. He has a great business idea, venture capital and is currently looking for a team of software developers (mainly mobile - iOS) for a new startup here in Mauritius. Since then we exchanged quite some details through private messages and Skype conversations, and I suggested that it might be a good chance to join our meetup through a conference call and see for yourself about potential candidates. During approximately 30 to 40 minutes the brief idea of the new startup was presented - very promising state-of-the-art technology aspects and integration of various public APIs -, and we had a good Q&A session about it. Also thanks to the excellent bandwidth provided by the Ebene Accelerator the video conference between three parties went absolutely well. Clean Code Developer - Orange Grade Hahaha - nice one... Being at the Orange Tower at Ebene and then talking about an Orange Grade as CCD. Well, once again I provided an overview of the principles and practices in that rank of Clean Code, and similar to our last meetup we discussed on the various aspect of each principle, whether someone already got in touch with it during studies or work, and how it could affect their future view on their source code. Following are the principles and practices of Clean Code Developer - Orange Grade: CCD Orange Grade - Principles Single Level of Abstraction (SLA) Single Responsibility Principle (SRP) Separation of Concerns (SoC) Source Code conventions CCD Orange Grade - Practices Issue Tracking Automated Integration Tests Reading, Reading, Reading Reviews Especially the part on reading technical books got some extra attention. We quickly gathered our views on that and came up with a result that ranges between Zero (0) and up to Fifteen (15) book titles per year. Personally, I'm keeping my progress between Six (6) and Eight (8) titles per year, but at least One (1) per quarter of a year. Which is also connected to the fact that I'm participating in the O'Reilly Reader Review Program and have a another benefit to get access to free books only by writing and publishing a review afterwards. We also had a good exchange on the extended topic of 'Reviews' - which to my opinion is abnormal difficult here in Mauritius for various reasons. As far as I can tell from my experience working with Mauritian software developers, either as colleagues, employees or during consulting services there are unfortunately two dominant pattern on that topic: Keeping quiet Running away Honestly, I have no evidence about why these are the two 'solutions' on reviews but that's the situation that I had to face over the last couple of years. Sitting together and talking about problematic issues, tackling down root causes of de-motivational activities and working on general improvements doesn't seem to have a ground within the IT world of Mauritius. Are you a typist or a creative software craftsman? - MSCC meetup on the 26th October 2013 One very good example that we talked about was the fact of 'job hoppers' as you can easily observe it on someone's CV - those people change job every single year; for no obvious reason! Frankly speaking, I wouldn't even consider an IT person like to for an interview. As a company you're investing money and effort into the abilities of your employees. Hiring someone that won't stay for a longer period is out of question. And sorry to say, these kind of IT guys smell fishy about their capabilities and more likely to cause problems than actually produce productive results. One of the reasons why there is a probation period on an employment contract is to give you the liberty to leave as early as possible in case that you don't like your new position. Don't fool yourself or waste other people's time and money by hanging around a full year only to snatch off the bonus payment... Future outlook: Developer's Conference Even though it is not official yet I already mentioned it several times during our weekly Code & Coffee sessions. The MSCC is looking forward to be able to organise or to contribute to an upcoming IT event. Currently, the rough schedule is set for April 2014 but this mainly depends on availability of location(s), a decent time frame for preparations, and the underlying procedures with public bodies to have it approved and so on. As soon as the information about date and location has been fixed there will be a 'Call for Papers' period in order to attract local IT enthusiasts to apply for a session slot and talk about their field of work and their passion in IT. More to come for sure... My resume of the day It was a great gathering and I am very pleased about the fact that we had another 15 craftsmen (plus 2 businessmen on conference call plus 2 young apprentices) in the same room, talking about IT related topics and sharing their experience as employees and students. Personally, I really appreciated the feedback from the students about their current view on their future career, and I really hope that some of them are going to pursue their dreams. Start promoting yourself and it will happen... Looking forward to your blogs! And last but not least our numbers on Meetup and Facebook have been increased as a direct consequence of this meetup. Please, spread the word about the MSCC and get your friends and colleagues to join our official site. The higher the number of craftsmen we have the better chances we have t achieve something great! Thanks!

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• MSCC: Global Windows Azure Bootcamp

  Mauritius participated and contributed to the Global Windows Azure Bootcamp 2014 (GWAB). Again! And this time stronger than ever, and together with 137 other locations in 56 countries world-wide. We had 62 named registrations, 7 guest additions and approximately 10 offline participants prior to the event day. Most interestingly the organisation of the GWAB through the MSCC helped to increased the number of craftsmen. The Mauritius Software Craftsmanship Community has currently 138 registered members - in less than one year! Only with those numbers we can proudly say that all the preparations and hard work towards this event already paid off. Personally, I'm really grateful that we had this kind of response and the feedback from some attendees confirmed that the MSCC is on the right track here on Cyber Island Mauritius. Inspired and motivated by the success of this event, rest assured that there will be more public events like the GWAB. This time it took some time to reflect on our meetup, following my first impression right on spot: "Wow, what an experience to organise and participate in this global event. Overall, I've been very pleased with the preparations and the event itself. Surely, there have been some nicks that we have to address and to improve for future activities like this. Quite frankly, we are not professional event organisers (not yet) but we learned a lot over the past couple of days. A big Thank You to our event sponsors, namely Microsoft Indian Ocean Islands & French Pacific, Ceridian Mauritius and Emtel. Without them this event wouldn't have happened - Thank You! And to the cool team members of Microsoft Student Partners (MSPs). You geeks did a great job! Thanks!" So, how many attendees did we actually have? 61! - Awesome - 61 cloud computing instances to help on the research of diabetes. During Saturday afternoon there was even an online publication on L'Express: Les développeurs mauriciens se joignent au combat contre le diabète Reactions of other attendees Don't take my word for granted... Here are some impressions and feedback from our participants: "Awesome event, really appreciated the presentations :-)" -- Kevin on event comments "very interesting and enriching." -- Diana on event comments "#gwab #gwabmru 2014 great success. Looking forward for gwab 2015" -- Wasiim on Twitter "Was there till the end. Awesome Event. I'll surely join upcoming meetup sessions :)" -- Luchmun on event comments "#gwabmru was not that cool. left early" -- Mohammad on Twitter The overall feedback is positive but we are absolutely aware that there quite a number of problems we had to face. We are already looking into that and ideas / action plans on how we will be able to improve it for future events. The sessions We started the day with welcoming speeches by Thierry Coret, Sr. Marketing Manager of Microsoft Indian Ocean Islands & French Pacific and Vidia Mooneegan, Managing Director and Sr. Vice President of Ceridian Mauritius. The clear emphasis was on the endless possibilities of cloud computing and how it can enable any kind of sectors here in the country. Then it was about time to set up the cloud computing services in order to contribute each attendees cloud computing resources to the global research of diabetes, a step by step guide presented by Arnaud Meslier, Technical Evangelist at Microsoft. Given a rendering package and a configuration file it was very interesting to follow the single steps in Windows Azure. Also, during the day we were not sure whether the set up had been correctly, as Mauritius didn't show up on the results board - which should have been the case after approximately 20 to 30 minutes. Anyways, let the minions work... Next, Arnaud gave a brief overview of the variety of services Windows Azure has to offer. Whether you need a development environment for your websites or mobiles app, running a virtual machine with your existing applications or simply putting a SQL database online. No worries, Windows Azure has the right packages available and the online management portal is really easy t handle. After this, we got a little bit more business oriented while Wasiim Hosenbocus, employee at Ceridian, took the attendees through the inerts of a real-life application, and demoed a couple of the existing features. He did a great job by showing how the different services of Windows Azure can be created and pulled together. After the lunch break it is always tough to keep the audience awake... And it was my turn. I gave a brief overview on operating and managing a SQL database on Windows Azure. Well, there are actually two options available and depending on your individual requirements you should be aware of both. The simpler version is called SQL Database and while provisioning only takes a couple of seconds, you should take into consideration that SQL Database has a number of constraints, like limitations on the actual database size - up to 5 GB as web edition and up to 150 GB maximum as business edition -, among others. Next, it was Chervine Bhiwoo's session on Windows Azure Mobile Services. It was absolutely amazing to see that the mobiles services directly offers you various project templates, like Windows 8 Store App, Android app, iOS app, and even Xamarin cross-platform app development. So, within a couple of minutes you can have your first mobile app active and running on Windows Azure. Furthermore, Chervine showed the attendees that adding another user interface, like Web Sites running on ASP.NET MVC 4 only takes a couple of minutes, too. And last but not least, we rounded up the day with Windows Azure Websites and hosting of Virtual Machines presented by some members of the local Microsoft Students Partners programme. Surely, one of the big advantages using Windows Azure is the availability of pre-defined installation packages of known web applications, like WordPress, Joomla!, or Ghost. Compared to running your own web site with a traditional web hoster it is surely en par, and depending on your personal level of expertise, Windows Azure provides you more liberty in terms of configuration than maybe a shared hosting environment. Running a pre-defined web application is one thing but in case that you would like to have more control over your hosting environment it is highly advised to opt for a virtual machine. Provisioning of an Ubuntu 12.04 LTS system was very simple to do but it takes some more minutes than you might expect. So, please be patient and take your time while Windows Azure gets everything in place for you. Afterwards, you can use a SecureShell (ssh) client like Putty in case of a Linux-based machine, or Remote Desktop Services when operating a Windows Server system to log in into your virtual machine. At the end of the day we had a great Q&A session and we finalised the event with our raffle of goodies. Participation in the raffle was bound to submission of the session survey and most gratefully we had a give-away for everyone. What a nice coincidence to finish of the day. Note: All session slides (and demo codes) will be made available on the MSCC event page. Please, check the Files section over there. (Some) Visual impressions from the event Just to give you an idea about what has happened during the GWAB 2014 at Ebene... Speakers and Microsoft Student Partners are getting ready for the Global Windows Azure Bootcamp 2014 GWAB 2014 attendees are fully integrated into the hands-on-labs and setting up their individuals cloud computing services 60 attendees at the GWAB 2014. Despite some technical difficulties we had a great time running the event GWAB 2014: Using the lunch break for networking and exchange of ideas - Great conversations and topics amongst attendees There are more pictures on the original event page: Questions & Answers Following are a couple of questions which have been asked and didn't get an answer during the event: Q: Is it possible to upload static pages via FTP? A: Yes, you can. Have a look at the right side column on the dashboard of your website. There you'll find information about the FTP and SFTP host names. You can use any FTP client, like ie. FileZilla to log in. FTP also gives you access to your log files. Q: What are the size limitations on SQL Database? A: 5 GB on the Web Edition, and 150 GB on the business edition. A maximum 150 databases (inclusing 'master') per SQL Database server. More details here: General Guidelines and Limitations (Azure SQL Database) Q: What's the maximum size of a SQL Server running in a Virtual Machine? A: The maximum Windows Azure VM has currently 8 CPU cores, 14 or 56 GB of RAM and 16x 1 TB hard drives. More details here: Virtual Machine and Cloud Service Sizes for Azure Q: How can we register for Windows Azure? A: Mauritius is currently not listed for phone verification. Please get in touch with Arnaud Meslier at Microsoft IOI & FP Q: Can I use my own domain name for Windows Azure websites? A: Yes, you can. But this might require to upscale your account to Standard. In case that I missed a question and answer, please use the comment section at the end of the article. Thanks! Final results Every participant was instructed during the hands-on-lab session on how to set up a cloud computing service in their account. Of course, I won't keep the results from you... Global Azure Lab GWAB 2014: Our cloud computing contribution to the research of diabetes And I would say Mauritius did a good job! Upcoming Events What are the upcoming events here in Mauritius? So far, we have the following ones (incomplete list as usual) in chronological order: Launch of Microsoft SQL Server 2014 (15.4.2014) Corsair Hackers Reboot (19.4.2014) WebCup (TBA ~ June 2014) Developers Conference (TBA ~ July 2014) Linuxfest 2014 (TBA ~ November 2014) Hopefully, there will be more announcements during the next couple of weeks and months. If you know about any other event, like a bootcamp, a code challenge or hackathon here in Mauritius, please drop me a note in the comment section below this article. Thanks! Networking and job/project opportunities Despite having technical presentations on Windows Azure an event like this always offers a great bunch of possibilities and opportunities to get in touch with new people in IT, have an exchange of experience with other like-minded people. As I already wrote about Communities - The importance of exchange and discussion - I had a great conversation with representatives of the University des Mascareignes which are currently embracing cloud infrastructure and cloud computing for their various campuses in the Indian Ocean. As for the MSCC it would be a great experience to stay in touch with them, and to work on upcoming, common activities. Furthermore, I had a very good conversation with Thierry and Ludovic of Microsoft IOI & FP on the necessity of user groups and IT communities here on the island. It's great to see that the MSCC is currently on a run and that local companies are sharing our thoughts on promoting IT careers and exchange of IT knowledge in such an open way. I'm also looking forward to be able to participate and to contribute on more events in the near future. My resume of the day We learned a lot today and there is always room for improvement! It was an awesome event and quite frankly it was a pleasure to spend the day with so many enthuastic IT people in the same room. It was a great experience to organise such event locally and participate on a global scale to support the GlyQ-IQ Technology in their research on diabetes. I was so pleased to see the involvement of new MSCC members in taking the opportunity to share and learn about the power of cloud computing. The Mauritius Software Craftsmanship Community is on the right way and this year's bootcamp on Windows Azure only marked the beginning of our journey. Thank you to our sponsors and my kudos to the MSPs! Update: Media coverage The event has been reported in local media, too. Following are some resources: Orange - Local - Business: Le cloud, pour des recherches approfondies sur le diabète Maurice Info.mu: Le cloud, pour des recherches approfondies sur le diabète Le Quotidien Pg 2: Global Windows Azure Bootcamp 2014 - Le cloud pour des recherches approfondies sur le diabète The Observer Pg 12: Le cloud, pour des recherches approfondies sur le diabète

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• Selling Federal Enterprise Architecture (EA)

  - by TedMcLaughlan

  Selling Federal Enterprise Architecture A taxonomy of subject areas, from which to develop a prioritized marketing and communications plan to evangelize EA activities within and among US Federal Government organizations and constituents. Any and all feedback is appreciated, particularly in developing and extending this discussion as a tool for use – more information and details are also available. "Selling" the discipline of Enterprise Architecture (EA) in the Federal Government (particularly in non-DoD agencies) is difficult, notwithstanding the general availability and use of the Federal Enterprise Architecture Framework (FEAF) for some time now, and the relatively mature use of the reference models in the OMB Capital Planning and Investment (CPIC) cycles. EA in the Federal Government also tends to be a very esoteric and hard to decipher conversation – early apologies to those who agree to continue reading this somewhat lengthy article. Alignment to the FEAF and OMB compliance mandates is long underway across the Federal Departments and Agencies (and visible via tools like PortfolioStat and ITDashboard.gov – but there is still a gap between the top-down compliance directives and enablement programs, and the bottom-up awareness and effective use of EA for either IT investment management or actual mission effectiveness. "EA isn't getting deep enough penetration into programs, components, sub-agencies, etc.", verified a panelist at the most recent EA Government Conference in DC. Newer guidance from OMB may be especially difficult to handle, where bottom-up input can't be accurately aligned, analyzed and reported via standardized EA discipline at the Agency level – for example in addressing the new (for FY13) Exhibit 53D "Agency IT Reductions and Reinvestments" and the information required for "Cloud Computing Alternatives Evaluation" (supporting the new Exhibit 53C, "Agency Cloud Computing Portfolio"). Therefore, EA must be "sold" directly to the communities that matter, from a coordinated, proactive messaging perspective that takes BOTH the Program-level value drivers AND the broader Agency mission and IT maturity context into consideration. Selling EA means persuading others to take additional time and possibly assign additional resources, for a mix of direct and indirect benefits – many of which aren't likely to be realized in the short-term. This means there's probably little current, allocated budget to work with; ergo the challenge of trying to sell an "unfunded mandate". Also, the concept of "Enterprise" in large Departments like Homeland Security tends to cross all kinds of organizational boundaries – as Richard Spires recently indicated by commenting that "...organizational boundaries still trump functional similarities. Most people understand what we're trying to do internally, and at a high level they get it. The problem, of course, is when you get down to them and their system and the fact that you're going to be touching them...there's always that fear factor," Spires said. It is quite clear to the Federal IT Investment community that for EA to meet its objective, understandable, relevant value must be measured and reported using a repeatable method – as described by GAO's recent report "Enterprise Architecture Value Needs To Be Measured and Reported". What's not clear is the method or guidance to sell this value. In fact, the current GAO "Framework for Assessing and Improving Enterprise Architecture Management (Version 2.0)", a.k.a. the "EAMMF", does not include words like "sell", "persuade", "market", etc., except in reference ("within Core Element 19: Organization business owner and CXO representatives are actively engaged in architecture development") to a brief section in the CIO Council's 2001 "Practical Guide to Federal Enterprise Architecture", entitled "3.3.1. Develop an EA Marketing Strategy and Communications Plan." Furthermore, Core Element 19 of the EAMMF is advised to be applied in "Stage 3: Developing Initial EA Versions". This kind of EA sales campaign truly should start much earlier in the maturity progress, i.e. in Stages 0 or 1. So, what are the understandable, relevant benefits (or value) to sell, that can find an agreeable, participatory audience, and can pave the way towards success of a longer-term, funded set of EA mechanisms that can be methodically measured and reported? Pragmatic benefits from a useful EA that can help overcome the fear of change? And how should they be sold? Following is a brief taxonomy (it's a taxonomy, to help organize SME support) of benefit-related subjects that might make the most sense, in creating the messages and organizing an initial "engagement plan" for evangelizing EA "from within". An EA "Sales Taxonomy" of sorts. We're not boiling the ocean here; the subjects that are included are ones that currently appear to be urgently relevant to the current Federal IT Investment landscape. Note that successful dialogue in these topics is directly usable as input or guidance for actually developing early-stage, "Fit-for-Purpose" (a DoDAF term) Enterprise Architecture artifacts, as prescribed by common methods found in most EA methodologies, including FEAF, TOGAF, DoDAF and our own Oracle Enterprise Architecture Framework (OEAF). The taxonomy below is organized by (1) Target Community, (2) Benefit or Value, and (3) EA Program Facet - as in: "Let's talk to (1: Community Member) about how and why (3: EA Facet) the EA program can help with (2: Benefit/Value)". Once the initial discussion targets and subjects are approved (that can be measured and reported), a "marketing and communications plan" can be created. A working example follows the Taxonomy. Enterprise Architecture Sales Taxonomy Draft, Summary Version 1. Community 1.1. Budgeted Programs or Portfolios Communities of Purpose (CoPR) 1.1.1. Program/System Owners (Senior Execs) Creating or Executing Acquisition Plans 1.1.2. Program/System Owners Facing Strategic Change 1.1.2.1. Mandated 1.1.2.2. Expected/Anticipated 1.1.3. Program Managers - Creating Employee Performance Plans 1.1.4. CO/COTRs – Creating Contractor Performance Plans, or evaluating Value Engineering Change Proposals (VECP) 1.2. Governance & Communications Communities of Practice (CoP) 1.2.1. Policy Owners 1.2.1.1. OCFO 1.2.1.1.1. Budget/Procurement Office 1.2.1.1.2. Strategic Planning 1.2.1.2. OCIO 1.2.1.2.1. IT Management 1.2.1.2.2. IT Operations 1.2.1.2.3. Information Assurance (Cyber Security) 1.2.1.2.4. IT Innovation 1.2.1.3. Information-Sharing/ Process Collaboration (i.e. policies and procedures regarding Partners, Agreements) 1.2.2. Governing IT Council/SME Peers (i.e. an "Architects Council") 1.2.2.1. Enterprise Architects (assumes others exist; also assumes EA participants aren't buried solely within the CIO shop) 1.2.2.2. Domain, Enclave, Segment Architects – i.e. the right affinity group for a "shared services" EA structure (per the EAMMF), which may be classified as Federated, Segmented, Service-Oriented, or Extended 1.2.2.3. External Oversight/Constraints 1.2.2.3.1. GAO/OIG & Legal 1.2.2.3.2. Industry Standards 1.2.2.3.3. Official public notification, response 1.2.3. Mission Constituents Participant & Analyst Community of Interest (CoI) 1.2.3.1. Mission Operators/Users 1.2.3.2. Public Constituents 1.2.3.3. Industry Advisory Groups, Stakeholders 1.2.3.4. Media 2. Benefit/Value (Note the actual benefits may not be discretely attributable to EA alone; EA is a very collaborative, cross-cutting discipline.) 2.1. Program Costs – EA enables sound decisions regarding... 2.1.1. Cost Avoidance – a TCO theme 2.1.2. Sequencing – alignment of capability delivery 2.1.3. Budget Instability – a Federal reality 2.2. Investment Capital – EA illuminates new investment resources via... 2.2.1. Value Engineering – contractor-driven cost savings on existing budgets, direct or collateral 2.2.2. Reuse – reuse of investments between programs can result in savings, chargeback models; avoiding duplication 2.2.3. License Refactoring – IT license & support models may not reflect actual or intended usage 2.3. Contextual Knowledge – EA enables informed decisions by revealing... 2.3.1. Common Operating Picture (COP) – i.e. cross-program impacts and synergy, relative to context 2.3.2. Expertise & Skill – who truly should be involved in architectural decisions, both business and IT 2.3.3. Influence – the impact of politics and relationships can be examined 2.3.4. Disruptive Technologies – new technologies may reduce costs or mitigate risk in unanticipated ways 2.3.5. What-If Scenarios – can become much more refined, current, verifiable; basis for Target Architectures 2.4. Mission Performance – EA enables beneficial decision results regarding... 2.4.1. IT Performance and Optimization – towards 100% effective, available resource utilization 2.4.2. IT Stability – towards 100%, real-time uptime 2.4.3. Agility – responding to rapid changes in mission 2.4.4. Outcomes –measures of mission success, KPIs – vs. only "Outputs" 2.4.5. Constraints – appropriate response to constraints 2.4.6. Personnel Performance – better line-of-sight through performance plans to mission outcome 2.5. Mission Risk Mitigation – EA mitigates decision risks in terms of... 2.5.1. Compliance – all the right boxes are checked 2.5.2. Dependencies –cross-agency, segment, government 2.5.3. Transparency – risks, impact and resource utilization are illuminated quickly, comprehensively 2.5.4. Threats and Vulnerabilities – current, realistic awareness and profiles 2.5.5. Consequences – realization of risk can be mapped as a series of consequences, from earlier decisions or new decisions required for current issues 2.5.5.1. Unanticipated – illuminating signals of future or non-symmetric risk; helping to "future-proof" 2.5.5.2. Anticipated – discovering the level of impact that matters 3. EA Program Facet (What parts of the EA can and should be communicated, using business or mission terms?) 3.1. Architecture Models – the visual tools to be created and used 3.1.1. Operating Architecture – the Business Operating Model/Architecture elements of the EA truly drive all other elements, plus expose communication channels 3.1.2. Use Of – how can the EA models be used, and how are they populated, from a reasonable, pragmatic yet compliant perspective? What are the core/minimal models required? What's the relationship of these models, with existing system models? 3.1.3. Scope – what level of granularity within the models, and what level of abstraction across the models, is likely to be most effective and useful? 3.2. Traceability – the maturity, status, completeness of the tools 3.2.1. Status – what in fact is the degree of maturity across the integrated EA model and other relevant governance models, and who may already be benefiting from it? 3.2.2. Visibility – how does the EA visibly and effectively prove IT investment performance goals are being reached, with positive mission outcome? 3.3. Governance – what's the interaction, participation method; how are the tools used? 3.3.1. Contributions – how is the EA program informed, accept submissions, collect data? Who are the experts? 3.3.2. Review – how is the EA validated, against what criteria?  Taxonomy Usage Example:   1. To speak with: a. ...a particular set of System Owners Facing Strategic Change, via mandate (like the "Cloud First" mandate); about... b. ...how the EA program's visible and easily accessible Infrastructure Reference Model (i.e. "IRM" or "TRM"), if updated more completely with current system data, can... c. ...help shed light on ways to mitigate risks and avoid future costs associated with NOT leveraging potentially-available shared services across the enterprise... 2. ....the following Marketing & Communications (Sales) Plan can be constructed: a. Create an easy-to-read "Consequence Model" that illustrates how adoption of a cloud capability (like elastic operational storage) can enable rapid and durable compliance with the mandate – using EA traceability. Traceability might be from the IRM to the ARM (that identifies reusable services invoking the elastic storage), and then to the PRM with performance measures (such as % utilization of purchased storage allocation) included in the OMB Exhibits; and b. Schedule a meeting with the Program Owners, timed during their Acquisition Strategy meetings in response to the mandate, to use the "Consequence Model" for advising them to organize a rapid and relevant RFI solicitation for this cloud capability (regarding alternatives for sourcing elastic operational storage); and c. Schedule a series of short "Discovery" meetings with the system architecture leads (as agreed by the Program Owners), to further populate/validate the "As-Is" models and frame the "To Be" models (via scenarios), to better inform the RFI, obtain the best feedback from the vendor community, and provide potential value for and avoid impact to all other programs and systems. --end example -- Note that communications with the intended audience should take a page out of the standard "Search Engine Optimization" (SEO) playbook, using keywords and phrases relating to "value" and "outcome" vs. "compliance" and "output". Searches in email boxes, internal and external search engines for phrases like "cost avoidance strategies", "mission performance metrics" and "innovation funding" should yield messages and content from the EA team. This targeted, informed, practical sales approach should result in additional buy-in and participation, additional EA information contribution and model validation, development of more SMEs and quick "proof points" (with real-life testing) to bolster the case for EA. The proof point here is a successful, timely procurement that satisfies not only the external mandate and external oversight review, but also meets internal EA compliance/conformance goals and therefore is more transparently useful across the community. In short, if sold effectively, the EA will perform and be recognized. EA won’t therefore be used only for compliance, but also (according to a validated, stated purpose) to directly influence decisions and outcomes. The opinions, views and analysis expressed in this document are those of the author and do not necessarily reflect the views of Oracle.

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