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• Where to find clients who are willing to pay top dollar for highly reliable code?

  - by Robin Green

  I'm looking to find clients who are willing to pay a premium above usual contractor rates, for software that is developed with advanced tools and techniques to eliminate certain classes of bugs. However, I have little experience of contracting, and relatively few contacts. It's important to state that the kind of tools and techniques I'm thinking of (e.g. formal verification) are used commercially extremely rarely, as far as I'm aware. There is kind of a continuum of approaches to higher reliability, with basic testing and basic static typing at one end and full-blown formal verification at the other, but the methods I'm thinking of are towards the latter end of the spectrum.

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• How to break the "php is a bad language" paradigm? [closed]

  - by dukeofgaming

  PHP is not a bad language (or at least not as bad as some may suggest). I had teachers that didn't even know PHP was object oriented until I told them. I've had clients that immediately distrust us when we say we are PHP developers and question us for not using chic languages and frameworks such as Django or RoR, or "enterprise and solid" languages such as Java and ASP.NET. Facebook is built on PHP. There are plenty of solid projects that power the web like Joomla and Drupal that are used in the enterprise and governments. There are frameworks and libraries that have some of the best architectures I've seen across all languages (Symfony 2, Doctrine). PHP has the best documentation I've seen and a big community of professionals. PHP has advanced OO features such as reflection, interfaces, let alone that PHP now supports horizontal reuse natively and cleanly through traits. There are bad programmers and script kiddies that give PHP a bad reputation, but power the PHP community at the same time, and because it is so easy to get stuff done PHP you can often do things the wrong way, granted, but why blame the language?. Now, to boil this down to an actual answerable question: what would be a good and solid and short and sweet argument to avoid being frowned upon and stop prejudice in one fell swoop and defend your honor when you say you are a PHP developer?. (free cookie with teh whipped cream to those with empirical evidence of convincing someone —client or other— on the spot) P.S.: We use Symfony, and the code ends being beautiful and maintainable

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• Dealing with "I-am-cool-and-you-are-dumb" manager [closed]

  - by Software Guy

  I have been working with a software company for about 6 months now. I like the projects I work on there and I really like all the people there except for 1 guy. That guy is technically smart, and he is a co-founder of the company. He is an okay guy in person (the kind you wouldn't want to care about much) but things get tricky when he is your manager. In general I am all okay but there are times when I feel I am not being treated fairly: He doesn't give much thought to when he makes mistakes and when I do something similar, he is super critical. Recently he went as far as to say "I am not sure if I can trust you with this feature". The detais of this specific case are this: I was working on this feature, and I was already a couple of hours over my normal working hours, and then I decided to stop and continue tomorrow. We use git, and I like to commit changes locally and only push when I feel they are ready. This manager insists that I push all the changes to the central repo (in case my hard drive crashes). So I push the change, and the ticket is marked as "to be tested". Next day I come in, he sits next to me and starts complaining and says that I posted above. I really didn't know what to say, I tried to explain to him that the ticket is still being worked upon but he didn't seem to listen. He interrupts me in-between when I am coding, which I do not mind, but when I do that same, his face turns like this :| and reacts as if his work was super important and I am just wasting his time. He asks me to accumulate all questions, and then ask him altogether which is not always possible, as you need a clarification before you can continue on a feature implementation. And when I am coding, he talks on the phone with his customers next to me (when he can go to the meeting room with his laptop) and doesn't care. He made me switch to a whole new IDE (from Netbeans to a commercial IDE costing a lot of money) for a really tiny feature (which I later found out was in Netbeans as well!). I didn't make a big deal out of it as I am equally comfortable working with this new IDE, but I couldn't get the science behind his obsession. He said this feature makes sure that if any method is updated by a programmer, the IDE will turn the method name to red in places where it is used. I told him that I do not have a problem since I always search for method usage in the project and make sure its updated. IDEs even have refactoring features for exactly that, but... I recently implemented a feature for a project, and I was happy about it and considering him a senior, I asked him his comments about the implementation quality.. he thought long and hard, made a few funny faces, and when he couldn't find anything, he said "ummm, your program will crash if JS is disabled" - he was wrong, since I had made sure it would work fine with default values even if JS was disabled. I told him that and then he said "oh okay". BUT, the funny thing is, a few days back, he implemented something and I objected with "But that would not run if JS is disabled" and his response was "We don't have to care about people who disable JS" :-/ Once he asked me to investigate if there was a way to modify a CMS generated menu programmatically by extending the CMS, I did my research and told him that the only was is to inject a menu item using JavaScript / jQuery and his reaction was "ah that's ugly, and hacky, not acceptable" and two days later, I see that feature implemented in the same way as I had suggested. The point is, his reaction was not respectful at all, even if what I proposed was hacky, he should be respectful, that I know what's hacky and if I am suggesting something hacky, there must be a reason for it. There are plenty of other reasons / examples where I feel I am not being treated fairly. I want your advice as to what is it that I am doing wrong and how to deal with such a situation. The other guys in the team are actually very good people, and I do not want to leave the job either (although I could, if I want to). All I want is respect and equal treatment. I have thought about talking to this guy in a face to face meeting, but that worries me that his attitude might get worse and make things more difficult for me (since he doesn't seem to be the guy who thinks he can be wrong too). I am also considering talking to the other co-founder but I am not sure how he will take it (as both founders have been friends forever). Thanks for reading the long message, I really appreciate your help.

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• Preventing possible burnout in a junior dev, or perhaps I'm not doing enough?

  - by m.edmondson

  I'm a software developer with 5 years experience over 3 companies. Within the last year a junior (brand new to the industry) has started at my current employer. I believe he is an excellent developer, who always delivers and is skilled as solving complex problems. However I'm slightly concerned that he is possibly applying himself too much for the following reasons: He begins work approximately 2 hours before most (and is expected) In his free time he has developed an application that was clearly months worth of work that is specific to our employer I and the team are completely greatful for all he is doing, and is clearly an asset to our team. However I'm worried that this is not sustainable. I can almost see that he has the same enthusiasm that I had when I began coding for work, however over the years I've realised that extra curricular work not only doesn't progress your career, but eats into your all important free time. The question I'm asking is: Should I advise him to take things a bit more slowly? Or perhaps I need to learn from him and do more for my employer out of hours?

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• How to dissuade a customer who just learned a technology and wants to use it everywhere?

  - by MainMa

  My customer recently discovered what is URL Rewriting, without completely understanding what it is, how it works and the pros and cons of it. Now, he asks for lots of strange changes in actual requirements of current projects and changes in old projects in order to implement what he believes is URL Rewriting. On one hand, I'm annoyed being asked to do things which doesn't make any sense instead of doing real work. On the other hand, I can't tell my customer that he doesn't understand anything in the subject despite his interest in it. I think many people have had situations when their manager or their customer just learned a new buzzword or a new technology, and he loved it so much than he wanted to use it in every project, everywhere, rewrite the whole codebase just to use this new thing, etc. Also, I've recently read something related on Programmers.SE where people told about their experiences when there was a huge buzz around XML, and some managers would ask to introduce XML in every project just to show to everyone that they have used it. So those who have been in similar situation, how have you managed it?

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• How to justify technology choice to customer?

  - by suslik

  When freelancing / contracting a customer will typically specify functional requirements, acceptance criteria, etc, and the implementation details are in the developer's hands. As a developer your technology choice is a balancing act between what you are most familiar with, technologically what the right tool appears to be, ease of finding coders with this skill and their expense, and a few other factors. I'm in a situation where I have evaluated my options and selected a somewhat obscure open source technology that I believe will get me there faster, easier, and be more maintanable in the long term. It's different, but I think that that is what the requirements call for. The customer has inquired about what I'm going to use to build the solution, and now they are concerned because they've never heard of it before. The reasons for my choice are mostly technical, whereas the customer isn't (but they know some buzzwords!). Explaining these technical reasons will not be easy, and I am not sure if that is the right way to approach this situation anyway. And that's my question: what is the right way to approach this situation so as to cause the least amount of headache for everyone involved?

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• New website - best practice for requirements specs? [closed]

  - by Alex K.

  Possible Duplicate: Extracting user requirements from a person who does not know how to express himself As a hobby freelancer I'm new to this. I've never had a non-technical client before explain to me what his future website is supposed to do. A person wants me to make a website for him and he basically explained to me what's it about. However, he's not a technical person and he just doesn't understand what I need to know and how to properly describe/explain it to me. When I ask him how a user is supposed to submit an entry to the website he told me "He fills out a form.", which is not really helping me. This was just an example, it goes on for other sections of the website as well which are a lot harder to explain. The website will be aimed at a specific professional user demographic and I have no clue about their profession and how their industry works. I tried to find some good Product Requirements Document templates on Google but none of them really seemed like they could help him understand how to write it so I can understand what he wants/needs. Can somebody please give me a hint on how to deal with such non-technical clients?

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• To refund or not to refund this client?

  - by Mahalia Samuels

  I'd really appreciate your advice on an ongoing project. I presented my client with a proposal and design samples which he approved, and he paid in full instead of the 50% upfront deposit as I'd given him a generous discount. He was then slow in furnishing me with some of the content, but once we did, he expected the website to be finished immediately which was not possible. Because he needed it done urgently, we agreed to try to get it done about 10 working days after the content was provided, but the developer who was helping me let me down. The next week, I completed the website myself and uploaded it to the server on a Friday afternoon. He then calls and texts me on following Sunday while I'm at church to say it's not online (there was probably a problem with his browser). The next morning, I received an email from him demanding a full refund within two days because he couldn't see the website (even though it was live, and I tested it on multiple browsers, a different computer and my phone), and he called me shouting at me because he couldn't access it. Finally when he was able to access it, he was unhappy with a certain detail regarding the slideshow which I began fixing and which was done the next day. He then referred me to another website and said he wanted it to look similar but not identical to it in terms of the layout. He also now wanted to add more features which were not in the original design. I got a designer to work on a new design which I sent to him for review, which if approved would be completed by 15 October, and he approved it last Thursday. He then called me yesterday to say that he wanted to change the design - he only approved it out of impatience. He now wants the website to be more similar to the other website he referred me to and he wants it done before the 15th! Then, he says to me that other people have done websites for him in three days - website's he's complained to me about for lacking dimension because they were just premium themes, whereas we'd designed and coded from scratch. I'm thinking of finishing the website but refunding him in full (or at least the refundable 50%) less domain registration and other non-refundable amounts, just to avoid further escalation of this matter and having him call me next week and say he wants to change it again. These are the applicable terms and conditions as laid out in the agreement: Total amount due for this project is Amount A. Client shall pay Consultant a deposit of Amount B (50% of total amount due for project) in advance before any work commences on the Project. The balance is due within 7 working days of completion of project. Deposit is non-refundable. Should client opt to host elsewhere, applicable transferral fee of Amount C will apply. Estimated project completion time frame is 14 to 30 days from the date Client furnishes Consultant with Brief and all other required media and data, provided that Client has made payment to secure the project. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials, or last minute changes and excessive changes may cause subsequent delays. Client delays could result in significant delays in delivery of finished work. Major changes in client input or direction or brief will be charged at normal rates. Any work the Client wishes Consultant to create, which is not specified in the attached Proposal will be considered an additional service. Client agrees to pay Consultant for any additional expenses or additional services not included in the attached quotation and proposal if requested by the Client. Web design credit in the name of the Consultant, and link to Consultant’s website shall be placed on the footer of the final Website. Either party may terminate this Agreement by giving 7 days written notice to the other of such termination. In the event that Work is postponed or terminated at the request of the Client, Consultant shall have the right to bill pro rata at full rates for work completed through the date of that request, while reserving all rights under this Agreement. If additional payment is due, this shall be payable within seven days of the Client's written notification to stop work. In the event of termination, the Client shall also pay any expenses incurred by Consultant and the Consultant shall own all rights to the Work. Advice please?

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• What to answer to a customer who asks which one of two equivalent technologies must be used?

  - by MainMa

  As a freelancer, I am often asked by my customers what they must choose between similar elements, neither of which being better than another. Examples: “Do I need my e-commerce website be in PHP or ASP.NET?” “Do I need to host this ordinary web service in Cloud or use an ordinary hosting service?” “Which one is better for my new website: MySQL or Oracle?” etc. There is maybe at most 1% of cases where the choice is relevant, and there is a real, objective reason to use one over another, based on the precise metrics and studies. In all other cases, it doesn't matter at all. It is totally, completely irrelevant, either because there are no implications¹, or because those implications are too small to be taken in account², or, finally, because it's impossible to predict those implications³. If you know one thing and not another one, the answer to those questions is easy: “You can either write the application in C# or Java, both being probably equivalent in your case. Note that I'm a C# developer, so if you choose Java, I would not be able to work on your project and you would need to find another freelancer.” When you know both technologies, you can't answer that. In this case, how to explain to the customer that the question he asks is subject to flamewar and has no real consequences on his project? In other words, how to explain that you've chosen to use one technology rather than an equivalent one for the reasons related to human resources, without giving the impression to be unprofessional or to not care about the project? ¹ Example: Is MySQL better (worse?), performance-wise, compared to Oracle, for a personal website which will be accessed by, oh, let's be optimistic, two people per day? ² Example: for a given project, I was asked to asset if Windows Azure hosting would be cheaper than the hosting of the same application on a well-known ASP.NET hosting provider. The cost revealed to be exactly the same. ³ Example: your customer have an idea of a future application (the idea itself being extremely vague). There is no business plan, no requirements, nothing at all. Just an idea. You are asked if Java is better than C# for this app. What do you answer?

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• How can I give my client "full access" to their PHP application's MySQL database?

  - by Micah Delane Bolen

  I am building a PHP application for a client and I'm seriously considering WordPress or a simple framework that will allow me to quickly build out features like forums, etc. However, the client is adamant about having "full access" to the database and the ability to "mine the data." Unfortunately, I'm almost certain they will be disappointed when they realize they won't be able to easily glean meaningful insight by looking at serialized fields in wp_usermeta, etc. One thought I had was to replicate a variation on the live database where I flatten out all of those ambiguous and/or serialized fields into something that is then parsable by a mere mortal using a tool as simple as phpMyAdmin. Unfortunately, the client is not going to settle for a simple backend dashboard where I create the custom reports for them even though I know that would be the easiest and most sane approach.

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• How to deal with a valuable person going in all directions?

  - by JVerstry

  I am working with someone producing user content to be included in a software application. He is not a coder, but rather an expert in his field, sharing the knowledge. His contribution, taken piece by piece is great, but he goes in all directions and has issues producing work sequentially. He works on 25 pieces of content at the same time, and as soon as he reads something 'interesting', he wants to rewrite some of his stuff to improve the quality of it. He does not converge naturally. He collects tons of informations, produces some valuable stuff, but in a completely unstructured way. We addressed this issue with him some time ago and in order to try to solve it, we created a document with the 100 items he had to fill. Problem is, it does not seem to work very well. How to deal with those people and collect information? I was thinking about a new technique: ask him to send his bits, out of order, little by little, as soon as they are ready, and keep a list of what remains to be done, and show him that list to give him direction. This situation is stressing the hell out of me. If his production was not good, I would not be trying so hard to make this work. If you have experience to share, it is welcome.

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• Is there a canonical source supporting "all-surrogates"?

  - by user61852

  Background The "all-PK-must-be-surrogates" approach is not present in Codd's Relational Model or any SQL Standard (ANSI, ISO or other). Canonical books seems to elude this restrictions too. Oracle's own data dictionary scheme uses natural keys in some tables and surrogate keys in other tables. I mention this because these people must know a thing or two about RDBMS design. PPDM (Professional Petroleum Data Management Association) recommend the same canonical books do: Use surrogate keys as primary keys when: There are no natural or business keys Natural or business keys are bad ( change often ) The value of natural or business key is not known at the time of inserting record Multicolumn natural keys ( usually several FK ) exceed three columns, which makes joins too verbose. Also I have not found canonical source that says natural keys need to be immutable. All I find is that they need to be very estable, i.e need to be changed only in very rare ocassions, if ever. I mention PPDM because these people must know a thing or two about RDBMS design too. The origins of the "all-surrogates" approach seems to come from recommendations from some ORM frameworks. It's true that the approach allows for rapid database modeling by not having to do much business analysis, but at the expense of maintainability and readability of the SQL code. Much prevision is made for something that may or may not happen in the future ( the natural PK changed so we will have to use the RDBMS cascade update funtionality ) at the expense of day-to-day task like having to join more tables in every query and having to write code for importing data between databases, an otherwise very strightfoward procedure (due to the need to avoid PK colisions and having to create stage/equivalence tables beforehand ). Other argument is that indexes based on integers are faster, but that has to be supported with benchmarks. Obviously, long, varying varchars are not good for PK. But indexes based on short, fix-length varchar are almost as fast as integers. The questions - Is there any canonical source that supports the "all-PK-must-be-surrogates" approach ? - Has Codd's relational model been superceded by a newer relational model ?

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• Charging by the hour/project

  - by thesam18888

  This is related to a question I asked earlier - How to end a relationship with a client without pissing them off? What are your obligations when charging by the hour vs charging by project? If you agree to take on a project, give a rough estimate that it might take 10 days for you to work on and charge £X per hour - are you obligated to work for free after those 10 days are up and you have still not managed to complete your project due to unanticipated issues? What if you have delivered the project but bugs are found - should you fix these bugs for free if the 10 days are up or should you charge your client? Also, for the above project, what should be the result when you start on the project, but after the 10 days for whatever reason you have to give up and tell your client that you cannot do it anymore? I realise that this does nothing to build your reputation and relationship with the client but are you obligated to pay back the money paid to you or do you just deliver the half/nearly completed source code and help them find someone else to complete it? The reason I am asking the above questions is because I am very new to freelancing and would like to know how to deal with the above situations if they ever crop up. Thanks!

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• What individual needs to be aware when signing a NDA with client?

  - by doNotCheckMyBlog

  I am very new to IT industry and have no prior experience. However I came into contact with a party who is gear to build a mobile application. But, they want me to sign NDA (No Disclosure Agreement). The definition seems vague, The following definitions apply in this Agreement: Confidential Information means information relating to the online and mobile application concepts discussed and that: (a) is disclosed to the Recipient by or on behalf of XYZ; (b) is acquired by the Recipient directly or indirectly from XYZ; (c) is generated by the Recipient (whether alone or with others); or (d) otherwise comes to the knowledge of the Recipient, When they say otherwise comes to the knowledge of the recipient. Does it mean if I think of any idea from my own creative mind and which is similar to their idea then it would be a breach of this agreement? and also is it okay to tell to include application name in definition as currently to me it sounds like any online of mobile application concept they think I should not disclose it to anybody. "Confidential Information means information relating to the online and mobile application concepts discussed and that:" I am more concerned about this part, Without limiting XYZ’s rights at law, the Recipient agrees to indemnify XYZ in respect of all claims, losses, liabilities, costs or expenses of any kind incurred directly or indirectly as a result of or in connection with a breach by it or any of its officers, employees, or consultants of this Agreement. Is it really common in IT industry to sign this agreement between client and developer? Any particular thing I should be concerned about?

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• How to convince a non-technical client that their application spec needs to be simplified?

  - by Ryan

  Often times I am faced with the situation where a new client comes to me with an application that has literally 100s of unnecessary features and it is quite clear that things need to be drastically simplified for the project to have any chance of succeeding. How do you convince the client to take a more MVP approach and simplify? edit: So the current top answer is to provide the client with a time/cost estimate for the huge application. I'm not too fond of this answer because it doesn't address the real problem with this situation. And that is - it's a bad practice to spec out a massive application and then try and build it from the get go. I feel much more comfortable initially building a small, simple MVP foundation. And then adding small features to that foundation one by one. So how do I convince the client to approach building software in this way?

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• How to refuse to give an access to passwords to a customer without being unprofessional or rude?

  - by MainMa

  Let's say you're creating a website for a customer. This website has its own registration (either combined with OpenID or not). The customer asks you to be able to see the passwords the users are choosing, given that the users will probably be using the same password on every website. In general, I say: either that it is impossible to retrieve the passwords, since they are not stored in plain text, but hashed, or that I have no right to do that or that administrators must not be able to see the passwords of users, without giving any additional details. The first one is false: even if the passwords are hashed, it is still possible to catch and store them on each logon (for example doing a strange sort of audit which will remember not only which user succeeded or failed to logon, but also with which password). The second one is rude. How to refuse this request, without being either unprofessional or rude?

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• How to deal with users who think their computer could think?

  - by DavRob60

  Along my career, I had to deal with users who think their computer could think: My computer hates me! or He just do this so he could laugh at me! This is often a joke, but some users are serious. It's easy when I know the causes of the problem, but when it's unexpected behavior it's more complicated. In those cases, I usually turn it as a joke, putting that on the fault of moon phases and tide, but they are likely to prefer their explanations. Do you have any tricks to deal with those users?

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• How are we supposed to deal with Customers who don't give a damn?

  - by J.T.S.

  I have some customers, who expect everything for next to nothing. They also want things to be a certain way, or look a certain way, but when explaining to them why it's not a good idea, and offering suggestions, they don't listen. When things go wrong, they get moody, and demand I do something about it, but when told that it's because they wanted it that way, they don't listen. I've found that after years of being around these types of people, it's had a major impact on the way I deal with people I can't stand, and I've seriously run out of ideas. How do you deal with people who never listen, never learn, and want everything for free?

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• How can my team avoid frequent errors after refactoring?

  - by SDD64

  to give you a little background: I work for a company with roughly twelve Ruby on Rails developers (+/- interns). Remote work is common. Our product is made out of two parts: a rather fat core, and thin up to big customer projects built upon it. Customer projects usually expand the core. Overwriting of key features does not happen. I might add that the core has some rather bad parts that are in urgent need of refactorings. There are specs, but mostly for the customer projects. The worst part of the core are untested (as it should be...). The developers are split into two teams, working with one or two PO for each sprint. Usually, one customer project is strictly associated with one of the teams and POs. Now our problem: Rather frequently, we break each others stuff. Some one from Team A expands or refactors the core feature Y, causing unexpected errors for one of Team B's customer projects. Mostly, the changes are not announced over the teams, so the bugs hit almost always unexpected. Team B, including the PO, thought about feature Y to be stable and did not test it before releasing, unaware of the changes. How to get rid of those problems? What kind of 'announcement technique' can you recommend me?

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• Do you charge a client for email and chat communication as a freelancer? [closed]

  - by skyork

  For a project that is billed by hours, should a freelancer charge the client for the amount of time he/she spends on email/chat correspondence? For example, the client sends an email to the the freelancer, outlining the requirements. Should the freelancer charge the client for the time during which he/she reads the email and writes a reply. The same goes for chat conversations for clarifying the requirements. In particular, if the freelancer's English is not very good, so that he/she spends extra time on understanding what the client wants and explaining him/herself (e.g. copying and pasting into Google Translate), should such time be charged to the client too?

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• How to charge for software design [on hold]

  - by cja

  I have a prospect with both an idea and an existing customer of theirs who want to pay for this idea to be implemented. The customer want to pay only when the implementation is complete. My prospect has separate investors that will fund the implementation. The prospect wants to know how much I will charge for the implementation so that he knows how much to ask the investors for. Before I can estimate reliably I need to work with the prospect to develop an implementation plan. This planning work will take time that I want to charge for. The prospect doesn't have enough money to pay me until the investment. I want to make sure I am paid for the planning. How can I resolve this?

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• Should I pay my developers for bugs fixes for a project or work that's still in progress?

  - by Wanda Pebbs

  We are working with a group of developers on a project. The project is still in progress (not completed) and these developers charge us for time spent on fixing bugs on codes that were not written valid in the first place. I understand that we should pay for changes/new requests if any, but not bugs fixes for a work in progress. We also understand that once the assignment is being deployed to the live site, we may be liable for bugs fixes that may arise after a support period is being exhausted. The question now is, is it appropriate for such charges to be levied upon us while the project is still in progress?

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• VS 2010 SP1 installation error: Generic Trust Failure

  - by guybarrette

  I tried to install VS SP1 from the ISO (not the Web Installer) on a machine and ended up with a non successful install with the following error: Generic Trust Failure.   The log file said: Possible transient lock. WinVerifyTrust failed with error: 2148204800 [3/9/2011, 10:6:29]Possible transient lock. WinVerifyTrust failed with error: 2148204800 [3/9/2011, 10:6:30]C:\Dev\VSSP1\VS2010SP1\VC10sp1-KB983509-x86.msp - Signature verification for file VC10sp1-KB983509-x86.msp (C:\Dev\VSSP1\VS2010SP1\VC10sp1-KB983509-x86.msp) failed with error 0x800b0100 (No signature was present in the subject.) [3/9/2011, 10:6:30] C:\Dev\VSSP1\VS2010SP1\VC10sp1-KB983509-x86.msp Signature could not be verified for VC10sp1-KB983509-x86.msp [3/9/2011, 10:6:30]No FileHash provided. Cannot perform FileHash verification for VC10sp1-KB983509-x86.msp [3/9/2011, 10:6:30]File VC10sp1-KB983509-x86.msp (C:\Dev\VSSP1\VS2010SP1\VC10sp1-KB983509-x86.msp), failed authentication. (Error = -2146762496). It is recommended that you delete this file and retry setup again. Since I didn’t want to download the 1.5GB ISO a second time, I tried the Web installer and this time it worked like a charm.  Was the problem with a corrupt download or a file missing a signature I can’t say. var addthis_pub="guybarrette";

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• Is there a Generic USB TouchScreen Driver 12.04?

  - by lbjoum

  Is there a Generic USB TouchScreen Driver 12.04? Device 03eb:201c I've been looking for 4 days solid (not very skilled) and can't find a solution. I have a generic tablet: C97- Atom N2600 9.7" 2GB 32GB Bluetooth WiFi WebCam Ext.3G Windows 7 Tablet PC Using 12.04 and cannot find a driver. I installed android and the touchscreen works but still lots of other bugs. Oh well, stuck with Windows 7 and not happy about it. Will keep trying, but too much time wasted already. If you have a solution I would love to try it. ubuntu@ubuntu:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 0cf2:6238 ENE Technology, Inc. Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB Bus 001 Device 005: ID 05e1:0100 Syntek Semiconductor Co., Ltd 802.11g + Bluetooth Wireless Adapter Bus 001 Device 006: ID 090c:3731 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) Bus 003 Device 002: ID 03eb:201c Atmel Corp. at90usbkey sample firmware (HID mouse) (from Windows: HID\VID_03EB&PID_201C\6&5F38127&0&0000 USB\VID_03EB&PID_201C\5&193ADADC&1&2 ) Bus 001 Device 007: ID 0518:0001 EzKEY Corp. USB to PS2 Adaptor v1.09 Bus 001 Device 008: ID 192f:0916 Avago Technologies, Pte. ubuntu@ubuntu:~$ sudo lsusb -v Bus 003 Device 002: ID 03eb:201c Atmel Corp. at90usbkey sample firmware (HID mouse) Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 32 idVendor 0x03eb Atmel Corp. idProduct 0x201c at90usbkey sample firmware (HID mouse) bcdDevice 45.a2 iManufacturer 1 CDT iProduct 2 9.75 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 34 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x00 (Missing must-be-set bit!) (Bus Powered) MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 No Subclass bInterfaceProtocol 0 None iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 177 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 5 Device Status: 0x00fb Self Powered Remote Wakeup Enabled Debug Mode ubuntu@ubuntu:~$ sudo lshw ubuntu description: Notebook product: To be filled by O.E.M. (To be filled by O.E.M.) vendor: To be filled by O.E.M. version: To be filled by O.E.M. serial: To be filled by O.E.M. width: 32 bits capabilities: smbios-2.7 dmi-2.7 smp-1.4 smp configuration: boot=normal chassis=notebook cpus=2 family=To be filled by O.E.M. sku=To be filled by O.E.M. uuid=00020003-0004-0005-0006-000700080009 *-core description: Motherboard product: Tiger Hill vendor: INTEL Corporation physical id: 0 version: To be filled by O.E.M. serial: To be filled by O.E.M. slot: To be filled by O.E.M. *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: 4.6.5 date: 08/24/2012 size: 64KiB capacity: 960KiB capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification *-cpu:0 description: CPU product: Intel(R) Atom(TM) CPU N2600 @ 1.60GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: 6.6.1 serial: 0003-0661-0000-0000-0000-0000 slot: CPU 1 size: 1600MHz capacity: 1600MHz width: 64 bits clock: 400MHz capabilities: x86-64 boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx constant_tsc arch_perfmon pebs bts nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm movbe lahf_lm arat configuration: cores=2 enabledcores=1 id=2 threads=2 *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 24KiB capacity: 24KiB capabilities: internal write-back unified *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 512KiB capacity: 512KiB capabilities: internal varies unified *-logicalcpu:0 description: Logical CPU physical id: 2.1 width: 64 bits capabilities: logical *-logicalcpu:1 description: Logical CPU physical id: 2.2 width: 64 bits capabilities: logical *-logicalcpu:2 description: Logical CPU physical id: 2.3 width: 64 bits capabilities: logical *-logicalcpu:3 description: Logical CPU physical id: 2.4 width: 64 bits capabilities: logical *-memory description: System Memory physical id: 28 slot: System board or motherboard size: 2GiB *-bank:0 description: SODIMM [empty] product: [Empty] vendor: [Empty] physical id: 0 serial: [Empty] slot: DIMM0 *-bank:1 description: SODIMM DDR3 Synchronous 800 MHz (1.2 ns) vendor: 69 physical id: 1 serial: 00000210 slot: DIMM1 size: 2GiB width: 64 bits clock: 800MHz (1.2ns) *-cpu:1 physical id: 1 bus info: cpu@1 version: 6.6.1 serial: 0003-0661-0000-0000-0000-0000 size: 1600MHz capabilities: ht configuration: id=2 *-logicalcpu:0 description: Logical CPU physical id: 2.1 capabilities: logical *-logicalcpu:1 description: Logical CPU physical id: 2.2 capabilities: logical *-logicalcpu:2 description: Logical CPU physical id: 2.3 capabilities: logical *-logicalcpu:3 description: Logical CPU physical id: 2.4 capabilities: logical *-pci description: Host bridge product: Atom Processor D2xxx/N2xxx DRAM Controller vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 03 width: 32 bits clock: 33MHz *-display UNCLAIMED description: VGA compatible controller product: Atom Processor D2xxx/N2xxx Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 32 bits clock: 33MHz capabilities: pm msi vga_controller bus_master cap_list configuration: latency=0 resources: memory:dfe00000-dfefffff ioport:f100(size=8) *-multimedia description: Audio device product: N10/ICH 7 Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 02 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:42 memory:dff00000-dff03fff *-pci:0 description: PCI bridge product: N10/ICH 7 Family PCI Express Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:2000(size=4096) memory:80000000-801fffff ioport:80200000(size=2097152) *-usb:0 description: USB controller product: N10/ICH 7 Family USB UHCI Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:23 ioport:f0a0(size=32) *-usb:1 description: USB controller product: N10/ICH 7 Family USB UHCI Controller #2 vendor: Intel Corporation physical id: 1d.1 bus info: pci@0000:00:1d.1 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:19 ioport:f080(size=32) *-usb:2 description: USB controller product: N10/ICH 7 Family USB UHCI Controller #3 vendor: Intel Corporation physical id: 1d.2 bus info: pci@0000:00:1d.2 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:18 ioport:f060(size=32) *-usb:3 description: USB controller product: N10/ICH 7 Family USB UHCI Controller #4 vendor: Intel Corporation physical id: 1d.3 bus info: pci@0000:00:1d.3 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:16 ioport:f040(size=32) *-usb:4 description: USB controller product: N10/ICH 7 Family USB2 EHCI Controller vendor: Intel Corporation physical id: 1d.7 bus info: pci@0000:00:1d.7 version: 02 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:23 memory:dff05000-dff053ff *-pci:1 description: PCI bridge product: 82801 Mobile PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@0000:00:1e.0 version: e2 width: 32 bits clock: 33MHz capabilities: pci subtractive_decode bus_master cap_list *-isa description: ISA bridge product: NM10 Family LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 02 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-storage description: SATA controller product: N10/ICH7 Family SATA Controller [AHCI mode] vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 version: 02 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list emulated configuration: driver=ahci latency=0 resources: irq:41 ioport:f0f0(size=8) ioport:f0e0(size=4) ioport:f0d0(size=8) ioport:f0c0(size=4) ioport:f020(size=16) memory:dff04000-dff043ff *-disk description: ATA Disk product: BIWIN SSD physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 1206 serial: 123403501060 size: 29GiB (32GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=8fbe402b *-volume:0 description: Windows NTFS volume physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 version: 3.1 serial: 249bde5d-8246-9a40-88c7-2d5e3bcaf692 size: 19GiB capacity: 19GiB capabilities: primary bootable ntfs initialized configuration: clustersize=4096 created=2011-04-04 02:27:51 filesystem=ntfs state=clean *-volume:1 description: Windows NTFS volume physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 version: 3.1 serial: de12d40f-d5ca-8642-b306-acd9349fda1a size: 10231MiB capacity: 10GiB capabilities: primary ntfs initialized configuration: clustersize=4096 created=2011-04-04 01:52:26 filesystem=ntfs state=clean *-serial UNCLAIMED description: SMBus product: N10/ICH 7 Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 02 width: 32 bits clock: 33MHz configuration: latency=0 resources: ioport:f000(size=32) *-scsi:0 physical id: 2 bus info: usb@1:1 logical name: scsi4 capabilities: emulated scsi-host configuration: driver=usb-storage *-disk description: SCSI Disk physical id: 0.0.0 bus info: scsi@4:0.0.0 logical name: /dev/sdb size: 29GiB (31GB) capabilities: partitioned partitioned:dos configuration: signature=00017463 *-volume description: Windows FAT volume vendor: mkdosfs physical id: 1 bus info: scsi@4:0.0.0,1 logical name: /dev/sdb1 logical name: /cdrom version: FAT32 serial: 129b-4f87 size: 29GiB capacity: 29GiB capabilities: primary bootable fat initialized configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0022,dmask=0022,codepage=cp437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro state=mounted *-scsi:1 physical id: 3 bus info: usb@1:3.1 logical name: scsi6 capabilities: emulated scsi-host configuration: driver=usb-storage *-disk description: SCSI Disk physical id: 0.0.0 bus info: scsi@6:0.0.0 logical name: /dev/sdc size: 7400MiB (7759MB) capabilities: partitioned partitioned:dos configuration: signature=c3072e18 *-volume description: Windows FAT volume vendor: mkdosfs physical id: 1 bus info: scsi@6:0.0.0,1 logical name: /dev/sdc1 logical name: /media/JOUM8G version: FAT32 serial: e676-9311 size: 7394MiB capacity: 7394MiB capabilities: primary bootable fat initialized configuration: FATs=2 filesystem=fat label=Android mount.fstype=vfat mount.options=rw,nosuid,nodev,relatime,uid=999,gid=999,fmask=0022,dmask=0077,codepage=cp437,iocharset=iso8859-1,shortname=mixed,showexec,utf8,flush,errors=remount-ro state=mounted ubuntu@ubuntu:~$ ubuntu@ubuntu:~$ xinput list ? Virtual core pointer id=2 [master pointer (3)] ? ? Virtual core XTEST pointer id=4 [slave pointer (2)] ? ? Plus More Enterprise LTD. USB-compliant keyboard id=10 [slave pointer (2)] ? ? USB Optical Mouse id=11 [slave pointer (2)] ? Virtual core keyboard id=3 [master keyboard (2)] ? Virtual core XTEST keyboard id=5 [slave keyboard (3)] ? Power Button id=6 [slave keyboard (3)] ? Power Button id=7 [slave keyboard (3)] ? Sleep Button id=8 [slave keyboard (3)] ? Plus More Enterprise LTD. USB-compliant keyboard id=9 [slave keyboard (3)] ? USB 2.0 Webcam - Front id=12 [slave keyboard (3)] ? AT Translated Set 2 keyboard id=13 [slave keyboard (3)] ubuntu@ubuntu:~$

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• A Generic RIDC Test Program

  - by Kevin Smith

  Many times I have found it useful to use a java program that communicates with WebCenter Content (WCC) using RIDC for testing. I might not have access to the web GUI or need to test a service running as a specific user. In the past I had created a number of "one off" programs that submitted specific services, e.g GET_SEARCH_RESULTS, DOCINFO, etc. Recently I decided to create a generic RIDC test program that could submit any service with the desired parameters based on a configuration file. The programs gets the following information from the configuration file: WCC connection information (host, port) User to use to run service Service to run Any parameters for the service The program will make a connection to the WCC server, send the service request, and print the results of the service call using the getResponseAsString() method. Here is a sample configuration file: ridc.host=localhostridc.port=4444ridc.user=sysadminridc.idcservice=GET_SEARCH_RESULTSidcservice.QueryText=dDocType <matches> `Document`idcservice.SortField=dDocNameidcservice.SortDesc=ASC There is a readme file included in the zip with instructions for how to configure and run the program. The program takes one command line argument, the configuration file name. The configuration file name is optional and defaults to config.properties. If you have any suggestions for improvements let me know. Right now it only submits a single service call each time you run it. One enhancement I have already thought about would be to allow you to specify multiple services to tun in the configuration file. You can do that with the current program by having multiple configuration files and running the program multiple times, each with a different configuration file. You can download the program here.

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