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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• Modifying a gedit syntax highlighting file

  - by Oscar Saleta Reig

  I am trying to change a highlighting file from Gedit. I have modified the file /usr/share/gtksourceview-3.0/language-specs/fortran.lang because I want to change the cases in which the editor takes a statement as a comment. The problem I have is that when I choose the new highlighting scheme nothing highlights, it just remains as plain text. The file fortran.lang was opened with su permissions and I just copy-pasted everything into a new Gedit file and later saved it as fortran_enhanced.lang in the same folder. The changes I've done to the original file are these: Original fortran.lang file: <language id="fortran" _name="Fortran 95" version="2.0" _section="Sources"> <metadata> <property name="mimetypes">text/x-fortran</property> <property name="globs">*.f;*.f90;*.f95;*.for</property> <property name="line-comment-start">!</property> </metadata> <styles> <style id="comment" _name="Comment" map-to="def:comment"/> <style id="floating-point" _name="Floating Point" map-to="def:floating-point"/> <style id="keyword" _name="Keyword" map-to="def:keyword"/> <style id="intrinsic" _name="Intrinsic function" map-to="def:builtin"/> <style id="boz-literal" _name="BOZ Literal" map-to="def:base-n-integer"/> <style id="decimal" _name="Decimal" map-to="def:decimal"/> <style id="type" _name="Data Type" map-to="def:type"/> </styles> <default-regex-options case-sensitive="false"/> <definitions> <!-- Note: contains an hack to avoid considering ^COMMON a comment --> <context id="line-comment" style-ref="comment" end-at-line-end="true" class="comment" class-disabled="no-spell-check"> <start>!|(^[Cc](\b|[^OoAaYy]))</start> <include> <context ref="def:escape"/> <context ref="def:in-line-comment"/> </include> </context> (...) Modified fortran_enhanced.lang file: <!-- Note: changed language id and name --> <language id="fortran_enhanced" _name="Fortran 95 2.0" version="2.0" _section="Sources"> <metadata> <property name="mimetypes">text/x-fortran</property> <!-- Note: removed *.f and *.for from file extensions --> <property name="globs">*.f90;*.f95;</property> <property name="line-comment-start">!</property> </metadata> <styles> <style id="comment" _name="Comment" map-to="def:comment"/> <style id="floating-point" _name="Floating Point" map-to="def:floating-point"/> <style id="keyword" _name="Keyword" map-to="def:keyword"/> <style id="intrinsic" _name="Intrinsic function" map-to="def:builtin"/> <style id="boz-literal" _name="BOZ Literal" map-to="def:base-n-integer"/> <style id="decimal" _name="Decimal" map-to="def:decimal"/> <style id="type" _name="Data Type" map-to="def:type"/> </styles> <default-regex-options case-sensitive="false"/> <definitions> <!-- Note: I want comments only beginning with !, not C --> <context id="line-comment" style-ref="comment" end-at-line-end="true" class="comment" class-disabled="no-spell-check"> <start>!</start> <include> <context ref="def:escape"/> <context ref="def:in-line-comment"/> </include> </context> (...) I have read this question [ Custom gedit Syntax Highlighting for Dummies? ] and I tried to make the new fortran_enhanced.lang file readable with $ cd /usr/share/gtksourceview-3.0/language-specs $ sudo chmod 0644 fortran_enhanced.lang but it doesn't seem that made some difference. I have to say that I have never done a thing like this before and I don't even understand most of the language file, so I am open to every criticism, as I have been guided purely by intuition. Thank you in advanced!

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• Project of Projects with team Foundation Server 2010

  - by Martin Hinshelwood

  It is pretty much accepted that you should use Areas instead of having many small Team Projects when you are using Team Foundation Server 2010. I have implemented this scenario many times and this is the current iteration of layout and considerations. If like me you work with many customers you will find that you get into a grove for how to set these things up to make them as easily understandable for everyone, while giving the best functionality. The trick is in making it as intuitive as possible for both you and the developers that need to work with it. There are five main places where you need to have the Product or Project name in prominence of any other value. Area Iteration Source Code Work Item Queries Build Once you decide how you are doing this in each of these places you need to keep to it religiously. Evan if you have one source code file to keep, make sure it is in the right place. This makes your developers and others working with the format familiar with where everything should go, as well as building up mussel memory. This prevents the neat system degenerating into a nasty mess. Areas Areas are traditionally used to separate out parts of your product / project so that you can see how much effort has gone into each. Figure: The top level areas are for reporting and work item separation There are massive advantages of using this method. You can: move work from one project to another rename a project / product It is far more likely that a project or product gets renamed than a department. Tip: If you have many projects, over 100, you should consider categorising them here, but make sure that the actual project name always sits at the same level so you know which is which. Figure: Always keep things that are the same at the same level Note: You may use these categories only at the Area/Iteration level to make it easier to select on drop down lists. You may not want to use them everywhere. On the other hand, for consistency it would be better to. Iterations Iterations are usually used to some sort of time based consideration. Here I am splitting into Iterations with periodic releases. Figure: Each product needs to be able to have its own cadence The ability to have each project run at its own pace and to enable them to have their own release schedule is often of paramount importance and you don’t want to fix your 100+ projects to all be released on the same date. Source Code Having a good structure for your source even if you are not branching or having multiple products under the same structure is always a good idea. Figure: Separate out your products source You need to think about both your branches as well as the structure of your source. All your code should be under “Source” and everything you need to build your solution including Build Scripts and 3rd party tools should be under your “Main” (branch) folder. This should them be branched by “Quality”, “Release” or both to get the most out of your branching structure. The important thing is to make sure you branch (or be able to branch) everything you need to build, test and deploy your application to an environment. That environment may be development, test or even production, but I can’t stress the importance of having everything your need. Note: You usually will not be able to install custom software on your build server. Store any *.dll’s or *.exe’s that you need under the “Tools\Tool1” folder. Note: Consult the Branching Guidance for Team Foundation Server 2010 for more on branching Figure: Adding category may be a necessary evil Even if you have to have a couple of categories called “Default”, it is better than not knowing the difference between a folder, Product and Branch. Work Item Queries Queries are used to load lists of Work Items out of TFS so you can see what work you have. This means that you want to also separate queries out by Product / project to make it easier to Figure: Again you have the same first level structure Having Folders also in Work Item Tracking we do the same thing. We put all the queries under a folder named for the Product / Project and change each query to have “AreaPath=[TeamProject]\[ProductX]” in the query instead of the standard “Project=@Project”. Tip: Don’t have a folder with new queries for each iteration. Instead have a single “Current” folder that has queries that point to the current iteration. Just change the queries as you move from one iteration to another. Tip: You can ctrl+drag the “Product1” folder to create your “Product2” folder. Builds You may have many builds both for individual products but also for different quality's. This can be further complicated by having some builds that action “Gated Check-In” and others that are specifically for “Release”, “Test” or another purpose. Figure: There are no folders, yet, for the builds so you need a good naming convention Its a pity that there are no folders under builds, some way to categorise would be nice. In lue of that at the moment you can use a functional naming convention that at least allows you to find what you want. Conclusion It is really easy to both achieve and to stick to this format if you take the time to do it. Unless you have 1000+ builds or 100+ Products you are unlikely run into any issues. Even then there are things you can do to mitigate the issues and I have describes some of them above. Let me know if you can think of any other things to make this easier.

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• Mobile Apps for Oracle E-Business Suite

  - by Carlos Chang

  Crosspost from the mobile apps blog.  TL;DR Oracle E-Business Suite is now building mobile apps with Oracle Mobile Application Framework (MAF). Believe it! Build iOS and Android apps with once code base and get it done! By Steven Chan (Oracle Development)  Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is ourOracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Follow @OracleMobile on Twitter Oracle Mobile Blog is here. 

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• Seizing the Moment with Mobility

  - by Divya Malik

  Empowering people to work where they want to work is becoming more critical now with the consumerisation of technology. Employees are bringing their own devices to the workplace and expecting to be productive wherever they are. Sales people welcome the ability to run their critical business applications where they can be most effective which is typically on the road and when they are still with the customer. Oracle has invested many years of research in understanding customer's Mobile requirements. “The keys to building the best user experience were building in a lot of flexibility in ways to support sales, and being useful,” said Arin Bhowmick, Director, CRM, for the Applications UX team. “We did that by talking to and analyzing the needs of a lot of people in different roles.” The team studied real-life sales teams. “We wanted to study salespeople in context with their work,” Bhowmick said. “We studied all user types in the CRM world because we wanted to build a user interface and user experience that would cater to sales representatives, marketing managers, sales managers, and more. Not only did we do studies in our labs, but also we did studies in the field and in mobile environments because salespeople are always on the go.” Here is a recent post from Hernan Capdevila, Vice President, Oracle Fusion Apps which was featured on the Oracle Applications Blog.  Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan Capdevila Vice President, Oracle Applications Development

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• Hiring New IT Employees versus Promoting Internally for IT Positions

  Recently I was asked my opinion regarding the hiring of IT professionals in regards to the option of hiring new IT employees versus promoting internally for IT positions. After thinking a little more about this question regarding staffing, specifically pertaining to promoting internally verses new employees; I think my answer to this question is that it truly depends on the situation. However, in most cases I would side with promoting internally. The key factors in this decision should be based on a company/department’s current values, culture, attitude, and existing priorities.  For example if a company values retaining all of its hard earned business knowledge then they would tend to promote existing employees internal over hiring a new employee. Moreover, the company will have to pay to train an existing employee to learn a new technology and the learning curve for some technologies can be very steep. Conversely, if a company values new technologies and technical proficiency over business knowledge then a company would tend to hire new employees because they may already have experience with a technology that the company is planning on using. In this scenario, the company would have to take on the additional overhead of allowing a new employee to learn how the business operates prior to them being fully effective. To illustrate my points above let us look at contractor that builds in ground pools for example.  He has the option to hire employees that are very strong but use small shovels to dig, or employees weak in physical strength but use large shovels to dig. Which employee should the contractor use to dig a hole for a new in ground pool? If we compare the possible candidates for this job we will find that they are very similar to hiring someone internally verses a new hire. The first example represents the existing workers that are very strong regarding the understanding how the business operates and the reasons why in a specific manner. However this employee could be potentially weaker than an outsider pertaining to specific technologies and would need some time to build their technical prowess for a new position much like the strong worker upgrading their shovels in order to remove more dirt at once when digging. The other employee is very similar to hiring a new person that may already have the large shovel but will need to increase their strength in order to use the shovel properly and efficiently so that they can move a maximum amount of dirt in a minimal amount of time. This can be compared to new employ learning how a business operates before they can be fully functional and integrated in the company/department. Another key factor in this dilemma pertains to existing employee and their passion for their work, their ability to accept new responsibility when given, and the willingness to take on responsibilities when they see a need in the business. As much as possible should be considered in this decision down to the mood of the team, the quality of existing staff, learning cure for both technology and business, and the potential side effects of the existing staff.  In addition, there are many more consideration based on the current team/department/companies culture and mood. There are several factors that need to be considered when promoting an individual or hiring new blood for a team. They both can provide great benefits as well as create controversy to a group. Personally, staffing especially in the IT world is like building a large scale system in that all of the components and modules must fit together and preform as one cohesive system in the same way a team must come together using their individually acquired skills so that they can work as one team.  If a module is out of place or is nonexistent then the rest of the team will suffer until the all of its issues are addressed and resolved. Benefits of Promoting Internally Internal promotions give employees a reason to constantly upgrade their technology, business, and communication skills if they want to further their career Employees can control their own destiny based on personal desires Employee already knows how the business operates Companies can save money by promoting internally because the initial overhead of allowing new hires to learn how a company operates is very expensive Newly promoted employees can assist in training their replacements while transitioning to their new role within a company. Existing employees already have a proven track record in regards fitting in with the business culture; this is always an unknown with all new hires Benefits of a New Hire New employees can energize and excite existing employees New employees can bring new ideas and advancements in technology New employees can offer a different perspective on existing issues based on their past experience. As you can see the decision to promote an existing employee from within a company verses hiring a new person should be based on several factors that should ultimately place the business in the best possible situation for the immediate and long term future. How would you handle this situation? Would you hire a new employee or promote from within?

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• Using Resources the Right Way

  - by BuckWoody

  It’s an interesting time in computing technology. At one point there was a dearth of information available for solving a given problem, or educating ourselves on broader topics so that we can solve problems in the future. With dozens, perhaps hundreds or thousands of web sites and content available (for free, in many cases) from vendors, peers, even colleges and universities, it seems like there is actually too much information. Who has the time to absorb all this information and training? Even if you had the inclination, where to start? In fact, it seems so overwhelming that I often hear people saying that they can’t find the training they need, or that vendor X or Y “doesn’t help their users”. On questioning these folks, however, I often find that they – and sometimes I - haven’t put in the effort to learn what resources we have. That’s where blogs, like this one, can help. If you follow a blog, either by checking it often or perhaps subscribing to the Really Simple Syndication (RSS) feed, you’ll be able to spread out the search or create a mental filter for the information you need. But it’s not enough just read a blog or a web page. The creators need real feedback – what doesn’t work, and what does. Yes, you’re allowed to tell a vendor or writer “This helped me because…” so that you reinforce the positives. To be sure, bring up what doesn’t work as well –  that’s fine. But be specific, and be constructive. You’d be surprised at how much it matters. I know for a fact at Microsoft we listen – there is a real live person that reads your comments. I’m sure this is true of other vendors, and I also know that most blog authors – yours truly most especially – wants to know what you think.   In this blog entry I’d to call your attention to three resources you have at your disposal, and how you can use them to help. I’ll try to bring up things like this from time to time that I find useful, and cover in them in more depth like this. Think of this as a synopsis of a longer set of resources that you can use to filter whether you want to research further, bookmark, or forward on to a circle of friends where you think it might help them.   Data Driven Design Concepts http://msdn.microsoft.com/en-us/library/windowsazure/jj156154 I’ll start with a great site that walks you through the process of designing a solution from a data-first perspective. As you know, I believe all computing is merely re-arranging data. If you follow that logic as well, you’ll realize that whenever you create a solution, you should start at the data-end of the application. This resource helps you do that. Even if you don’t use the specific technologies the instructions use, the concepts hold for almost any other technology that deals with data. This should be a definite bookmark for a developer, DBA, or Data Architect. When I mentioned my admiration for this resource here at Microsoft, the team that created it contacted me and asked if I’d share an e-mail address to my readers so that you can comment on it. You’re guaranteed to be heard – you can suggest changes, talk about how useful – or not – it is, and so on. Here’s that address:  [email protected]   End-to-End Example of a complete Hybrid Application – with Live Demo https://azurestocktrader.cloudapp.net/Default.aspx I learn by example. I also like having ready-made, live, functional demos that show the completed solution at work. If you’ve ever wanted to learn how a complex, complete, hybrid application that bridges on-premises systems with cloud-based databases, code, functions and more, this is it. It’s a stock-trading simulator, and you can get everything from the design to the code itself, or you can just play with the application. It’s running on Windows Azure, the actual production servers we use for everything else. Using a Cloud-Based Service https://azureconfigweb.cloudapp.net/Default.aspx Along with that stock-trading application, you have a full demonstration and usable code sample of a web-based service available. If you’re a developer, this is a style of code you need to understand for everything from iPhone development to a full Service-Oriented Architecture (SOA) environment. So check out these resources. I’ll post more from time to time as I run across them. Hopefully they’ll be as useful to you as they are to me. Oh, and if you have a comment on any of the resources, let them know. And if you have any comments about these or any of my entries, feel free to post away. To quote a famous TV Show: “Hello Seattle – I’m listening…”

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• Impressions and Reactions from Alliance 2012

  - by user739873

  Alliance 2012 has come to a conclusion.  What strikes me about every Alliance conference is the amazing amount of collaboration and cooperation I see across higher education in the sharing of best practices around the entire Oracle PeopleSoft software suite, not just the student information system (Oracle’s PeopleSoft Campus Solutions).  In addition to the vibrant U.S. organization, it's gratifying to see the growth in the international attendance again this year, with an EMEA HEUG organizing to complement the existing groups in the Netherlands, South Africa, and the U.K.  Their first meeting is planned for London in October, and I suspect they'll be surprised at the amount of interest and attendance. In my discussions with higher education IT and functional leadership at Alliance there were a number of instances where concern was expressed about Oracle's commitment to higher education as an industry, primarily because of a lack of perceived innovation in the applications that Oracle develops for this market. Here I think perception and reality are far apart, and I'd like to explain why I believe this to be true. First let me start with what I think drives this perception. Predominately it's in two areas. The first area is the user interface, both for students and faculty that interact with the system as "customers", and for those employees of the institution (faculty, staff, and sometimes students as well) that use the system in some kind of administrative role. Because the UI hasn't changed all that much from the PeopleSoft days, individuals perceive this as a dead product with little innovation and therefore Oracle isn't investing. The second area is around the integration of the higher education suite of applications (PeopleSoft Campus Solutions) and the rest of the Oracle software assets. Whether grown organically or acquired, there is an impressive array of middleware and other software products that could be leveraged much more significantly by the higher education applications than is currently the case today. This is also perceived as lack of investment. Let me address these two points.  First the UI.  More is being done here than ever before, and the PAG and other groups where this was discussed at Alliance 2012 were more numerous than I've seen in any past meeting. Whether it's Oracle development leveraging web services or some extremely early but very promising work leveraging the recent Endeca acquisition (see some cool examples here) there are a lot of resources aimed at this issue.  There are also some amazing prototypes being developed by our UX (user experience team) that will eventually make their way into the higher education applications realm - they had an impressive setup at Alliance.  Hopefully many of you that attended found this group. If not, the senior leader for that team Jeremy Ashley will be a significant contributor of content to our summer Industry Strategy Council meeting in Washington in June. In the area of integration with other elements of the Oracle stack, this is also an area of focus for the company and my team.  We're making this a priority especially in the areas of identity management and security, leveraging WebCenter more effectively for content, imaging, and mobility, and driving towards the ultimate objective of WebLogic Suite as our platform for SOA, links to learning management systems (SAIP), and content. There is also much work around business intelligence centering on OBI applications. But at the end of the day we get enormous value from the HEUG (higher education user group) and the various subgroups formed as a part of this community that help us align and prioritize our investments, whether it's around better integration with other Oracle products or integration with partner offerings.  It's one of the healthiest, mutually beneficial relationships between customers and an Education IT concern that exists on the globe. And I can't avoid mentioning that this kind of relationship between higher education and the corporate IT community that can truly address the problems of efficiency and effectiveness, institutional excellence (which starts with IT) and student success.  It's not (in my opinion) going to be solved through community source - cost and complexity only increase in that model and in the end higher education doesn't ultimately focus on core competencies: educating, developing, and researching.  While I agree with some of what Michael A. McRobbie wrote in his EDUCAUSE Review article (Information Technology: A View from Both Sides of the President’s Desk), I take strong issue with his assertion that the "the IT marketplace is just the opposite of long-term stability...."  Sure there has been healthy, creative destruction in the past 2-3 decades, but this has had the effect of, in the aggregate, benefiting education with greater efficiency, more innovation and increased stability as larger, more financially secure firms acquire and develop integrated solutions. Cole

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• "Imprinting" as a language feature?

  - by MKO

  Idea I had this idea for a language feature that I think would be useful, does anyone know of a language that implements something like this? The idea is that besides inheritance a class can also use something called "imprinting" (for lack of better term). A class can imprint one or several (non-abstract) classes. When a class imprints another class it gets all it's properties and all it's methods. It's like the class storing an instance of the imprinted class and redirecting it's methods/properties to it. A class that imprints another class therefore by definition also implements all it's interfaces and it's abstract class. So what's the point? Well, inheritance and polymorphism is hard to get right. Often composition gives far more flexibility. Multiple inheritance offers a slew of different problems without much benefits (IMO). I often write adapter classes (in C#) by implementing some interface and passing along the actual methods/properties to an encapsulated object. The downside to that approach is that if the interface changes the class breaks. You also you have to put in a lot of code that does nothing but pass things along to the encapsulated object. A classic example is that you have some class that implements IEnumerable or IList and contains an internal class it uses. With this technique things would be much easier Example (c#) [imprint List<Person> as peopleList] public class People : PersonBase { public void SomeMethod() { DoSomething(this.Count); //Count is from List } } //Now People can be treated as an List<Person> People people = new People(); foreach(Person person in people) { ... } peopleList is an alias/variablename (of your choice)used internally to alias the instance but can be skipped if not needed. One thing that's useful is to override an imprinted method, that could be achieved with the ordinary override syntax public override void Add(Person person) { DoSomething(); personList.Add(person); } note that the above is functional equivalent (and could be rewritten by the compiler) to: public class People : PersonBase , IList<Person> { private List<Person> personList = new List<Person>(); public override void Add(object obj) { this.personList.Add(obj) } public override int IndexOf(object obj) { return personList.IndexOf(obj) } //etc etc for each signature in the interface } only if IList changes your class will break. IList won't change but an interface that you, someone in your team, or a thirdparty has designed might just change. Also this saves you writing a whole lot of code for some interfaces/abstract classes. Caveats There's a couple of gotchas. First we, syntax must be added to call the imprinted classes's constructors from the imprinting class constructor. Also, what happends if a class imprints two classes which have the same method? In that case the compiler would detect it and force the class to define an override of that method (where you could chose if you wanted to call either imprinted class or both) So what do you think, would it be useful, any caveats? It seems it would be pretty straightforward to implement something like that in the C# language but I might be missing something :) Sidenote - Why is this different from multiple inheritance Ok, so some people have asked about this. Why is this different from multiple inheritance and why not multiple inheritance. In C# methods are either virtual or not. Say that we have ClassB who inherits from ClassA. ClassA has the methods MethodA and MethodB. ClassB overrides MethodA but not MethodB. Now say that MethodB has a call to MethodA. if MethodA is virtual it will call the implementation that ClassB has, if not it will use the base class, ClassA's MethodA and you'll end up wondering why your class doesn't work as it should. By the terminology sofar you might already confused. So what happens if ClassB inherits both from ClassA and another ClassC. I bet both programmers and compilers will be scratching their heads. The benefit of this approach IMO is that the imprinting classes are totally encapsulated and need not be designed with multiple inheritance in mind. You can basically imprint anything.

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• ADF Business Components

  - by Arda Eralp

  ADF Business Components and JDeveloper simplify the development, delivery, and customization of business applications for the Java EE platform. With ADF Business Components, developers aren't required to write the application infrastructure code required by the typical Java EE application to: Connect to the database Retrieve data Lock database records Manage transactions   ADF Business Components addresses these tasks through its library of reusable software components and through the supporting design time facilities in JDeveloper. Most importantly, developers save time using ADF Business Components since the JDeveloper design time makes typical development tasks entirely declarative. In particular, JDeveloper supports declarative development with ADF Business Components to: Author and test business logic in components which automatically integrate with databases Reuse business logic through multiple SQL-based views of data, supporting different application tasks Access and update the views from browser, desktop, mobile, and web service clients Customize application functionality in layers without requiring modification of the delivered application The goal of ADF Business Components is to make the business services developer more productive.   ADF Business Components provides a foundation of Java classes that allow your business-tier application components to leverage the functionality provided in the following areas: Simplifying Data Access Design a data model for client displays, including only necessary data Include master-detail hierarchies of any complexity as part of the data model Implement end-user Query-by-Example data filtering without code Automatically coordinate data model changes with business services layer Automatically validate and save any changes to the database   Enforcing Business Domain Validation and Business Logic Declaratively enforce required fields, primary key uniqueness, data precision-scale, and foreign key references Easily capture and enforce both simple and complex business rules, programmatically or declaratively, with multilevel validation support Navigate relationships between business domain objects and enforce constraints related to compound components   Supporting Sophisticated UIs with Multipage Units of Work Automatically reflect changes made by business service application logic in the user interface Retrieve reference information from related tables, and automatically maintain the information when the user changes foreign-key values Simplify multistep web-based business transactions with automatic web-tier state management Handle images, video, sound, and documents without having to use code Synchronize pending data changes across multiple views of data Consistently apply prompts, tooltips, format masks, and error messages in any application Define custom metadata for any business components to support metadata-driven user interface or application functionality Add dynamic attributes at runtime to simplify per-row state management   Implementing High-Performance Service-Oriented Architecture Support highly functional web service interfaces for business integration without writing code Enforce best-practice interface-based programming style Simplify application security with automatic JAAS integration and audit maintenance "Write once, run anywhere": use the same business service as plain Java class, EJB session bean, or web service   Streamlining Application Customization Extend component functionality after delivery without modifying source code Globally substitute delivered components with extended ones without modifying the application   ADF Business Components implements the business service through the following set of cooperating components: Entity object An entity object represents a row in a database table and simplifies modifying its data by handling all data manipulation language (DML) operations for you. These are basically your 1 to 1 representation of a database table. Each table in the database will have 1 and only 1 EO. The EO contains the mapping between columns and attributes. EO's also contain the business logic and validation. These are you core data services. They are responsible for updating, inserting and deleting records. The Attributes tab displays the actual mapping between attributes and columns, the mapping has following fields: Name : contains the name of the attribute we expose in our data model. Type : defines the data type of the attribute in our application. Column : specifies the column to which we want to map the attribute with Column Type : contains the type of the column in the database   View object A view object represents a SQL query. You use the full power of the familiar SQL language to join, filter, sort, and aggregate data into exactly the shape required by the end-user task. The attributes in the View Objects are actually coming from the Entity Object. In the end the VO will generate a query but you basically build a VO by selecting which EO need to participate in the VO and which attributes of those EO you want to use. That's why you have the Entity Usage column so you can see the relation between VO and EO. In the query tab you can clearly see the query that will be generated for the VO. At this stage we don't need it and just use it for information purpose. In later stages we might use it. Application module An application module is the controller of your data layer. It is responsible for keeping hold of the transaction. It exposes the data model to the view layer. You expose the VO's through the Application Module. This is the abstraction of your data layer which you want to show to the outside word.It defines an updatable data model and top-level procedures and functions (called service methods) related to a logical unit of work related to an end-user task. While the base components handle all the common cases through built-in behavior, customization is always possible and the default behavior provided by the base components can be easily overridden or augmented. When you create EO's, a foreign key will be translated into an association in our model. It defines the type of relation and who is the master and child as well as how the visibility of the association looks like. A similar concept exists to identify relations between view objects. These are called view links. These are almost identical as association except that a view link is based upon attributes defined in the view object. It can also be based upon an association. Here's a short summary: Entity Objects: representations of tables Association: Relations between EO's. Representations of foreign keys View Objects: Logical model View Links: Relationships between view objects Application Model: interface to your application  

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• The Best BPM Journey: More Exciting Destinations with Process Accelerators

  - by Cesare Rotundo

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Open World (OOW) earlier this month has been a great occasion to discuss with our BPM customers. It was interesting to hear definite patterns emerging from those conversations: “BPM is a journey”, “experiences to share”, “our organization now understands what BPM is”, and my favorite (with some caveats): “BPM is like wine tasting, once you start, you want to try more”. These customers have started their journey, climbed up the learning curve, and reached a vantage point that allows them to see their next BPM destination. They see the next few processes they are going to tackle and improve with BPM. These processes/destinations target both horizontal processes where BPM replaces or coordinates manual activities, and critical industry processes that the company needs to improve to compete and deliver increasing value. Each new destination generates value, allowing the organization to reduce the cost of manual processes that were not supported by apps/custom development, and increase efficiency of end-to-end processes partially covered by apps/custom dev. The question we wanted to answer is how to help organizations experience deeper success with BPM, by increasing their awareness of the potential for reaching new targets, and equipping them with the right tools. We decided that we needed to identify destinations, and plot routes to show the fastest path to those destinations. In the end we want to enable customers to reach “Process Excellence”: continuously set new targets and consistently and efficiently reach them. The result is Oracle Process Accelerators (PA), solutions built using the rich functionality in Oracle BPM Suite. PAs offers a rapidly expanding list of exciting destinations. Our launch of the latest installment of Process Accelerators at Oracle Open World includes new Industry-focused solutions such as Public Sector Incident Reporting and Financial Services Loan Origination, and improved other horizontal PAs, including Travel Request Management, Document Routing and Approval, and Internal Service Requests. Just before OOW we had extended the Oracle deployment of Travel Request Management, riding the enthusiastic response from early adopters among travelers (employees), management and support (approvers). “Getting there first” means being among the first to extract value from the PA approach, while acquiring deeper insights into the customers’ perspective. This is especially noteworthy when it comes to PAs, a set of solutions designed to be quickly deployed and iteratively improved by customers. The OOW launch has generated immediate feedback from customers, non-customers, analysts, and partners. They all confirmed that both Business and IT at organizations benefit from PAs when it comes to exploring the potential for BPM to improve their business processes. PAs help customers visualize what can be done with BPM, and PAs are made to be extended: you can see your destination, change the path to fit your needs, and deploy. We're discovering new destinations/processes that the market wants us to support, generic enough across industries and within industries. We'll keep on building sets of requirements, deliver functional design, construct solutions using Oracle BPM, and test them not only functionally but for performance, scalability, clustering, making them robust, product-quality. Delivering BPM solutions with product-grade quality is the equivalent of following a tried-and-tested path on a map. Do you know of existing destinations in your industry? If yes, we can draw a path to innovative processes together.

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• Cloud Computing Forces Better Design Practices

  - by Herve Roggero

  Is cloud computing simply different than on premise development, or is cloud computing actually forcing you to create better applications than you normally would? In other words, is cloud computing merely imposing different design principles, or forcing better design principles?  A little while back I got into a discussion with a developer in which I was arguing that cloud computing, and specifically Windows Azure in his case, was forcing developers to adopt better design principles. His opinion was that cloud computing was not yielding better systems; just different systems. In this blog, I will argue that cloud computing does force developers to use better design practices, and hence better applications. So the first thing to define, of course, is the word “better”, in the context of application development. Looking at a few definitions online, better means “superior quality”. As it relates to this discussion then, I stipulate that cloud computing can yield higher quality applications in terms of scalability, everything else being equal. Before going further I need to also outline the difference between performance and scalability. Performance and scalability are two related concepts, but they don’t mean the same thing. Scalability is the measure of system performance given various loads. So when developers design for performance, they usually give higher priority to a given load and tend to optimize for the given load. When developers design for scalability, the actual performance at a given load is not as important; the ability to ensure reasonable performance regardless of the load becomes the objective. This can lead to very different design choices. For example, if your objective is to obtains the fastest response time possible for a service you are building, you may choose the implement a TCP connection that never closes until the client chooses to close the connection (in other words, a tightly coupled service from a connectivity standpoint), and on which a connection session is established for faster processing on the next request (like SQL Server or other database systems for example). If you objective is to scale, you may implement a service that answers to requests without keeping session state, so that server resources are released as quickly as possible, like a REST service for example. This alternate design would likely have a slower response time than the TCP service for any given load, but would continue to function at very large loads because of its inherently loosely coupled design. An example of a REST service is the NO-SQL implementation in the Microsoft cloud called Azure Tables. Now, back to cloud computing… Cloud computing is designed to help you scale your applications, specifically when you use Platform as a Service (PaaS) offerings. However it’s not automatic. You can design a tightly-coupled TCP service as discussed above, and as you can imagine, it probably won’t scale even if you place the service in the cloud because it isn’t using a connection pattern that will allow it to scale [note: I am not implying that all TCP systems do not scale; I am just illustrating the scalability concepts with an imaginary TCP service that isn’t designed to scale for the purpose of this discussion]. The other service, using REST, will have a better chance to scale because, by design, it minimizes resource consumption for individual requests and doesn’t tie a client connection to a specific endpoint (which means you can easily deploy this service to hundreds of machines without much trouble, as long as your pockets are deep enough). The TCP and REST services discussed above are both valid designs; the TCP service is faster and the REST service scales better. So is it fair to say that one service is fundamentally better than the other? No; not unless you need to scale. And if you don’t need to scale, then you don’t need the cloud in the first place. However, it is interesting to note that if you do need to scale, then a loosely coupled system becomes a better design because it can almost always scale better than a tightly-coupled system. And because most applications grow overtime, with an increasing user base, new functional requirements, increased data and so forth, most applications eventually do need to scale. So in my humble opinion, I conclude that a loosely coupled system is not just different than a tightly coupled system; it is a better design, because it will stand the test of time. And in my book, if a system stands the test of time better than another, it is of superior quality. Because cloud computing demands loosely coupled systems so that its underlying service architecture can be leveraged, developers ultimately have no choice but to design loosely coupled systems for the cloud. And because loosely coupled systems are better… … the cloud forces better design practices. My 2 cents.

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• Oracle Cloud Applications: The Right Ingredients Baked In

  - by yaldahhakim

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• Is software support an option for your career?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• R12.0 Cash Management Consolidated Patch Collection (CPC) And R12.1 Cash Management Recommended Patch Collection (RPC)

  - by user793553

  If you have Oracle E-Business Suite's Cash Management (CE) application installed, you'll want to be sure to install the latest CPC (Consolidated Patch Collection) if you are using a R12.0 version of the apps, or the latest RPC (Recommended Patch Collection) for the R12.1 version of the apps. These collections give you all the fixes currently available for known issues in the specified versions of the application, including all of the latest Root Cause Analysis Fixes (RCAs)! What is an "RPC" (for R12.1 users)? Since the release of 12.1, a number of recommended patches for Oracle Cash Management have been made available as standalone patches to help address important business process issues. Adoption of these patches was highly recommended at the time, but not always implemented, so to further facilitate adoption of these patches, Oracle consolidated them into product-specific Recommended Patch Collections (RPCs) - a collection of recommended patches. They were created by Oracle Development with the following goals in mind: Stability: To address data integrity issues that have been identified by Oracle Development and Oracle Software Support as having the potential to interfere with the normal completion of important business processes (such as, period close, etc.). Root Cause Fixes (RCAs): To make available root cause fixes for known data integrity issues. Compact: To keep the file footprint as small as possible to help facilitate the install process and minimize testing. Granular: To compile the collection of patches based on functional areas, allowing a customer to apply multiple RPCs at once, or in phases (based on individual needs and goals). Where to start ALL R12 Cash Management users (R12.0 and R12.1 users) should start with the following Note on My Oracle Support (MOS): Doc ID 1367845.1: R12: Cash Management Recommended Patch Collections It's a great place for important implementation information about both sets of critical patch collections! For R12.1x users R12.1 users should also take a look at the documents below for even more information about the RPC for the R12.1.x versions of the Cash Management application, and other related available RPCs: Note Number  Title                                                                                                      1489997.1 Master Troubleshooting Guide for CE: Reconciliation & Clearing [VIDEO] 954704.1 EBS: R12.1 Oracle Financials Recommended Patch Collections (RPCs) 1316506.1 R12: Oracle CE: Upgrading from R11i to R12.1: Latest Recommended Patches Patch Wizard Utility While a patch may contain several hundred files, the impact on your system may actually be minimal. Patches contain hard prerequisites that are intended to make a patch work on a very low code baseline. The Patch Wizard Utility will give you a detailed analysis of the patch’s impact on your instance BEFORE it’s applied, so you’ll know exactly what to expect from the application. Please refer to Doc ID 976188.1 for more information on this important utility

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• Taking screenshots in Windows Vista, Windows 7, with transparent areas outside the app region

  - by Steve Sheldon

  Hey Folks, I am trying to take a screenshot of an application and I would like to make the parts of the rectangle that are not part of the applications region be transparent. So for instance on a standard windows application I would like to make the rounded corners transparent. I wrote a quick test application which works on on XP (or vista/windows 7 with aero turned off): protected override void OnPaint(PaintEventArgs e) { base.OnPaint(e); Graphics g = e.Graphics; // Just find a window to test with IntPtr hwnd = FindWindowByCaption(IntPtr.Zero, "Calculator"); WINDOWINFO info = new WINDOWINFO(); info.cbSize = (uint)Marshal.SizeOf(info); GetWindowInfo(hwnd, ref info); Rectangle r = Rectangle.FromLTRB(info.rcWindow.Left, info.rcWindow.Top, info.rcWindow.Right, info.rcWindow.Bottom); IntPtr hrgn = CreateRectRgn(info.rcWindow.Left, info.rcWindow.Top, info.rcWindow.Right, info.rcWindow.Bottom); GetWindowRgn(hwnd, hrgn); // fill a rectangle which would be where I would probably // write some mask color g.FillRectangle(Brushes.Red, r); // fill the region over the top, all I am trying to do here // is show the contrast between the applications region and // the rectangle that the region would be placed in Region region = Region.FromHrgn(hrgn); region.Translate(info.rcWindow.Left, info.rcWindow.Top); g.FillRegion(Brushes.Blue, region); } Quick side note: before commenting that this code is doing stuff it shouldn't (or should do, like dispose) in a paint function, I know, it's not going anywhere but this post and is designed purely as a way to quickly show the problem, and that it does... OK, back to the problem ;) When I run this test app on XP (or Vista/Windows 7 with Aero off), I get something like this, which is great because I can eek an xor mask out of this that can be used later with BitBlt. Here is the problem, on Vista or Windows 7 with Aero enabled, there isn't necessarily a region on the window, in fact in most cases there isn't. Can anybody help me figure out how to get the region of the application like this on these platforms. Here are some of the approaches I have already tried... 1. Using the PrintWindow function: This doesn't work because it gives back a screenshot taken of the window with Aero off and this window is a different shape from the window returned with Aero on 2 Using the Desktop Window Manager API to get a full size thumbnail: This didn't work because it draws directly to the screen and from what I can tell you can't get a screenshot directly out of this api. Yeah, I could open a window with a pink background, show the thumbnail, take a screenshot then hide this temporary window but thats a horrible user experience and a complete hack I would rather not have my name on. 3. Using Graphics.CopyFromScreen or some other pinvoke variant of this: This doesn't work because I can't assume that the window I need information from is at the top of the z-order on the screen. Right now, the best solution I can think of is to special case Aero on Windows 7 and Vista to manually rub out the corners by hard coding some graphics paths I paint out but this solution would suck since any application that performs custom skinning will break this. Can you think of another or better solution? If you are here, thanks for taking time to read this post, I appreciate any help or direction that you can offer!

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• How to use JQuery to set the value of 2 html form select elements depending on the value of another

  - by Chris Stevenson

  My Javascript and JQuery skills are poor at best and this is ** I have the following three elements in a form : <select name="event_time_start_hours"> <option value="blank" disabled="disabled">Hours</option> <option value="blank" disabled="disabled">&nbsp;</option> <option value="01">1</option> <option value="02">2</option> <option value="03">3</option> <option value="04">4</option> <option value="05">5</option> <option value="06">6</option> <option value="07">7</option> <option value="08">8</option> <option value="09">9</option> <option value="10">10</option> <option value="11">11</option> <option value="12">12</option> <option value="midnight">Midnight</option> <option value="midday">Midday</option> </select> <select name="event_time_start_minutes"> <option value="blank" disabled="disabled">Minutes</option> <option value="blank" disabled="disabled">&nbsp;</option> <option value="00">00</option> <option value="15">15</option> <option value="30">30</option> <option value="45">45</option> </select> <select name="event_time_start_ampm"> <option value="blank" disabled="disabled">AM / PM</option> <option value="blank" disabled="disabled">&nbsp;</option> <option value="am">AM</option> <option value="pm">PM</option> </select> Quite simply, when either 'midnight' or 'midday' is selected in "event_time_start_hours", I want the values of "event_time_start_minutes" and "event_time_start_ampm" to change to "00" and "am" respectively. My VERY poor piece of Javascript says this so far : $(document).ready(function() { $('#event_time_start_hours').change(function() { if($('#event_time_start_hours').val('midnight')) { $('#event_time_start_minutes').val('00'); } }); }); ... and whilst I'm not terribly surprised it doesn't work, I'm at a loss as to what to do next. I want to do this purely for visual reasons for the user as when the form submits I ignore the "minutes" and "am/pm". I'm trying to decide whether it would be best to change the selected values, change the selected values and then disable the element or hide them altogether. However, without any success in getting anything to happen at all I haven't been able to try the different approaches to see what feels right. I've ruled out the obvious things like a duplicate element ID or simply not linking to JQuery. Thank you.

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• How can I handle parameterized queries in Drupal?

  - by Anthony Gatlin

  We have a client who is currently using Lotus Notes/Domino as their content management system and web server. For many reasons, we are recommending they sunset their Notes/Domino implementation and transition onto a more modern platform--such as Drupal. The client has several web applications which would be a natural fit for Drupal. However, I am unsure of the best way to implement one of the web applications in Drupal. I am running into a knowledge barrier and wondered if any of you could fill in the gaps. Situation The client has a Lotus Domino application which serves as a front-end for querying a large DB2 data store and returning a result set (generally in table form) to a user via the web. The web application provides access to approximately 100 pre-defined queries--50 of which are public and 50 of which are secured. Most of the queries accept some set of user selected parameters as input. The output of the queries is typically returned to users in a list (table) format. A limited number of result sets allow drill-down through the HTML table into detail records. The query parameters often involve database queries themselves. For example, a single query may pull a list of company divisions into a drop-down. Once a division is selected, second drop-down with the departments from that division is populated--but perhaps only departments which meet some special criteria--such as those having taken a loss within a specific time frame. Most queries have 2-4 parameters with the average probably being 3. The application involves no data entry. None of the back-end data is ever modified by the web application. All access is purely based around querying data and viewing results. The queries change relatively infrequently, and the current system has been in place for approximately 10 years. There may be 10-20 query additions, modifications, or other changes in a given year. The client simply desires to change the presentation platform but absolutely does not want to re-do the 100 database queries. Once the project is implemented, the client wants their staff to take over and manage future changes. The client's staff have no background in Drupal or PHP but are somewhat willing to learn as necessary. How would you transition this into Drupal? My major knowledge void relates to how we would manage the query parameters and access the queries themselves. Here are a few specific questions but feel free to chime in on any issue related to this implementation. Would we have to build 100 forms by hand--with each form containing the parameters for a given query? If so, how would we do this? Approximately how long would it take to build/configure each of these forms? Is there a better way than manually building 100 forms? (I understand using CCK to enter data into custom content types but since we aren't adding any nodes, I am a little stuck as to how this might work.) Would it be possible for the internal staff to learn to create these query parameter forms--even if they are unfamiliar with Drupal today? Would they be required to do any PHP programming? How would we take the query parameters from a form and execute a query against DB2? Would this require a custom module? If so, would it require one module total or one module per query? (Note: There is apparently a DB2 driver available for Drupal. See http://groups.drupal.org/node/5511.) Note: I am not looking for CMS recommendations other than Drupal as Drupal nicely fits all of the client's other requirements, and I hope to help them standardize on a single platform. Any assistance you can provide would be helpful. Thank you in advance for your help!

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• Why only one video shows up in ASP.NET Video panel ?

  - by user284523

  It is possible to have multiple videos with Flowplayer http://flowplayer.org/demos/installation/multiple-players.html To do so in ASP.NET DYNAMICALLY, one has to use a Panel (see http://idevwebs.com/Default.aspx?id=25): <%@ Page Language="C#" AutoEventWireup="true" CodeFile="Default.aspx.cs" Inherits="_Default" %> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <!-- A minimal Flowplayer setup to get you started --> <!-- include flowplayer JavaScript file that does Flash embedding and provides the Flowplayer API. --> <script type="text/javascript" src="flowplayer-3.1.4.min.js"></script> <!-- page title --> <title>Minimal Flowplayer setup</title> </head><body> <form id="form1" runat="server"> <div id="page"> <h1>Minimal Flowplayer setup</h1> <p>View commented source code to get familiar with Flowplayer installation.</p> <!-- this A tag is where your Flowplayer will be placed. it can be anywhere --> <!-- player #1 --> <asp:Panel ID="panelVideo" runat="server"> </asp:Panel> <!-- this will install flowplayer inside previous A- tag. --> <script type="text/javascript"> flowplayer("player", "flowplayer-3.1.5.swf"); </script> <!-- after this line is purely informational stuff. does not affect on Flowplayer functionality --> <p> If you are running these examples <strong>locally</strong> and not on some webserver you must edit your <a href="http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html"> Flash security settings</a>. </p> <p class="less"> Select "Edit locations" &gt; "Add location" &gt; "Browse for files" and select flowplayer-x.x.x.swf you just downloaded. </p> <h2>Documentation</h2> <p> <a href="http://flowplayer.org/documentation/installation/index.html">Flowplayer installation</a> </p> <p> <a href="http://flowplayer.org/documentation/configuration/index.html">Flowplayer configuration</a> </p> <p> See this identical page on <a href="http://flowplayer.org/demos/example/index.htm">Flowplayer website</a> </p> </div> </form> </body></html> and then add video anchor dynamically public partial class _Default : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { this.panelVideo.Controls.Add(new LiteralControl("<a href=\"" + "http://blip.tv/file/get/" + "KimAronson-TwentySeconds58192" + ".flv\" style=\"display:block;width:388px;height:230px\" id=\"player\"></a>")); this.panelVideo.Controls.Add(new LiteralControl("<a href=\"" + "http://blip.tv/file/get/" + "KimAronson-TwentySeconds67463" + ".flv\" style=\"display:block;width:388px;height:230px\" id=\"player\"></a>")); } } But it works only partially as the first video shows up not both. And all html below doesn't show up either.

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• Generating cache file for Twitter rss feed

  - by Kerri

  I'm working on a site with a simple php-generated twitter box with user timeline tweets pulled from the user_timeline rss feed, and cached to a local file to cut down on loads, and as backup for when twitter goes down. I based the caching on this: http://snipplr.com/view/8156/twitter-cache/. It all seemed to be working well yesterday, but today I discovered the cache file was blank. Deleting it then loading again generated a fresh file. The code I'm using is below. I've edited it to try to get it to work with what I was already using to display the feed and probably messed something crucial up. The changes I made are the following (and I strongly believe that any of these could be the cause): - Revised the time difference code (the linked example seemed to use a custom function that wasn't included in the code) Removed the "serialize" function from the "fwrites". This is purely because I couldn't figure out how to unserialize once I loaded it in the display code. I truthfully don't understand the role that serialize plays or how it works, so I'm sure I should have kept it in. If that's the case I just need to understand where/how to deserialize in the second part of the code so that it can be parsed. Removed the $rss variable in favor of just loading up the cache file in my original tweet display code. So, here are the relevant parts of the code I used: <?php $feedURL = "http://twitter.com/statuses/user_timeline/#######.rss"; // START CACHING $cache_file = dirname(__FILE__).'/cache/twitter_cache.rss'; // Start with the cache if(file_exists($cache_file)){ $mtime = (strtotime("now") - filemtime($cache_file)); if($mtime > 600) { $cache_rss = file_get_contents('http://twitter.com/statuses/user_timeline/75168146.rss'); $cache_static = fopen($cache_file, 'wb'); fwrite($cache_static, $cache_rss); fclose($cache_static); } echo "<!-- twitter cache generated ".date('Y-m-d h:i:s', filemtime($cache_file))." -->"; } else { $cache_rss = file_get_contents('http://twitter.com/statuses/user_timeline/#######.rss'); $cache_static = fopen($cache_file, 'wb'); fwrite($cache_static, $cache_rss); fclose($cache_static); } //END CACHING //START DISPLAY $doc = new DOMDocument(); $doc->load($cache_file); $arrFeeds = array(); foreach ($doc->getElementsByTagName('item') as $node) { $itemRSS = array ( 'title' => $node->getElementsByTagName('title')->item(0)->nodeValue, 'date' => $node->getElementsByTagName('pubDate')->item(0)->nodeValue ); array_push($arrFeeds, $itemRSS); } // the rest of the formatting and display code.... } ?> ETA 6/17 Nobody can help…? I'm thinking it has something to do with writing a blank cache file over a good one when twitter is down, because otherwise I imagine that this should be happening every ten minutes when the cache file is overwritten again, but it doesn't happen that frequently. I made the following change to the part where it checks how old the file is to overwrite it: $cache_rss = file_get_contents('http://twitter.com/statuses/user_timeline/75168146.rss'); if($mtime > 600 && $cache_rss != ''){ $cache_static = fopen($cache_file, 'wb'); fwrite($cache_static, $cache_rss); fclose($cache_static); } …so now, it will only write the file if it's over ten minutes old and there's actual content retrieved from the rss page. Do you think this will work?

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• Please recommend me intermediate-to-advanced Python books to buy.

  - by anonnoir

  I'm in the final year, final semester of my law degree, and will be graduating very soon. (April, to be specific.) But before I begin practice, I plan to take 2 two months off, purely for serious programming study. So I'm currently looking for some Python-related books, gauged intermediate to advanced, which are interesting (because of the subject matter itself) and possibly useful to my future line of work. I've identified 2 possible purchases at the moment: Natural Language Processing with Python. The law deals mostly with words, and I've quite a number of ideas as to where I might go with NLP. Data extraction, summaries, client management systems linked with document templates, etc. Programming Collective Intelligence. This book fascinates me, because I've always liked the idea of machine learning (and I'm currently studying it by the side too, for fun). I'd like to build/play around with Web 2.0 applications; and who knows if I can apply some of the things I learn to my legal work. (E.g. Playground experiments to determine how and under what circumstances judges might be biased, by forcing algorithms to pore through judgments and calculate similarities, etc.) Please feel free to criticize my current choices, but do at least offer or recommend other books that I should read in their place. My budget can deal with 4 books, max. These books will be used heavily throughout the 2 months; I will be reading them back to back, absorbing the explanations given, and hacking away at their code. Also, the books themselves should satisfy 2 main criteria: Application. The book must teach how to solve problems. I like reading theory, but I want to build things and solve problems first. Even playful applications are fine, because games and experiments always have real-world applications sooner or later. Readability. I like reading technical books, no matter how difficult they are. I enjoy the effort and the feeling that you're learning something. But the book shouldn't contain code or explanations that are too cryptic or erratic. Even if it's difficult, the book's content should be accessible with focused reading. Note: I realize that I am somewhat of a beginner to the whole programming thing, so please don't put me down. But from experience, I think it's better to aim up and leave my comfort zone when learning new things, rather than to just remain stagnant the way I am. (At least the difficulty gives me focus: i.e. if a programmer can be that good, perhaps if I sustain my own efforts I too can be as good as him someday.) If anything, I'm also a very determined person, so two months of day-to-night intensive programming study with nothing else on my mind should, I think, give me a bit of a fighting chance to push my programming skills to a much higher level.

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• Replace conditional with polymorphism refactoring or similar?

  - by Anders Svensson

  Hi, I have tried to ask a variant of this question before. I got some helpful answers, but still nothing that felt quite right to me. It seems to me this shouldn't really be that hard a nut to crack, but I'm not able to find an elegant simple solution. (Here's my previous post, but please try to look at the problem stated here as procedural code first so as not to be influenced by the earlier explanation which seemed to lead to very complicated solutions: http://stackoverflow.com/questions/2772858/design-pattern-for-cost-calculator-app ) Basically, the problem is to create a calculator for hours needed for projects that can contain a number of services. In this case "writing" and "analysis". The hours are calculated differently for the different services: writing is calculated by multiplying a "per product" hour rate with the number of products, and the more products are included in the project, the lower the hour rate is, but the total number of hours is accumulated progressively (i.e. for a medium-sized project you take both the small range pricing and then add the medium range pricing up to the number of actual products). Whereas for analysis it's much simpler, it is just a bulk rate for each size range. How would you be able to refactor this into an elegant and preferably simple object-oriented version (please note that I would never write it like this in a purely procedural manner, this is just to show the problem in another way succinctly). I have been thinking in terms of factory, strategy and decorator patterns, but can't get any to work well. (I read Head First Design Patterns a while back, and both the decorator and factory patterns described have some similarities to this problem, but I have trouble seeing them as good solutions as stated there. The decorator example seems very complicated for just adding condiments, but maybe it could work better here, I don't know. And the factory pattern example with the pizza factory...well it just seems to create such a ridiculous explosion of classes, at least in their example. I have found good use for factory patterns before, but I can't see how I could use it here without getting a really complicated set of classes) The main goal would be to only have to change in one place (loose coupling etc) if I were to add a new parameter (say another size, like XSMALL, and/or another service, like "Administration"). Here's the procedural code example: public class Conditional { private int _numberOfManuals; private string _serviceType; private const int SMALL = 2; private const int MEDIUM = 8; public int GetHours() { if (_numberOfManuals <= SMALL) { if (_serviceType == "writing") return 30 * _numberOfManuals; if (_serviceType == "analysis") return 10; } else if (_numberOfManuals <= MEDIUM) { if (_serviceType == "writing") return (SMALL * 30) + (20 * _numberOfManuals - SMALL); if (_serviceType == "analysis") return 20; } else //i.e. LARGE { if (_serviceType == "writing") return (SMALL * 30) + (20 * (MEDIUM - SMALL)) + (10 * _numberOfManuals - MEDIUM); if (_serviceType == "analysis") return 30; } return 0; //Just a default fallback for this contrived example } } All replies are appreciated! I hope someone has a really elegant solution to this problem that I actually thought from the beginning would be really simple... Regards, Anders

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• How do I correctly Re-render a Recaptcha in ASP.NET MVC 2 after an AJAX POST

  - by Eoin Campbell

  Ok... I've downloaded and implemented this Recaptcha implementation for MVC which uses the ModelState to confirm the validity of the captcha control. It works brilliantly... except when I start to use it in an AJAX Form. In a nutshell, when a div is re-rendered with AJAX, the ReCaptcha that it should contain does not appear, even though the relevant <scripts> are in the source after the partial render. Code Below. using (Ajax.BeginForm("CreateComment", "Blog", new AjaxOptions() { HttpMethod = "POST", UpdateTargetId = "CommentAdd", OnComplete="ReloadRecaptcha", OnSuccess = "ShowComment", OnFailure = "ShowComment", OnBegin = "HideComment" })) {%> <fieldset class="comment"> <legend>Add New Comment</legend> <%= Html.ValidationSummary()%> <table class="postdetails"> <tbody> <tr> <td rowspan="3" id="blahCaptcha"> <%= Html.CreateRecaptcha("recaptcha", "blackglass") %> </td> .... Remainder of Form Omitted for Brevity I've confirmed the Form is perfectly functional when the Recaptcha Control is not present and the Javascript calls in the AjaxOptions are all working fine. The problem is that if the ModelState is Invalid as a result of the Recaptcha or some other validation, then the ActionResult returns the View to reshow the form. [RecaptchaFilter(IgnoreOnMobile = true)] [HttpPost] public ActionResult CreateComment(Comment c) { if (ModelState.IsValid) { try { //Code to insert Comment To DB return Content("Thank You"); } catch { ModelState.AddRuleViolations(c.GetRuleViolations()); } } else { ModelState.AddRuleViolations(c.GetRuleViolations()); } return View("CreateComment", c); } When it's InValid and the form posts back, for some reason the ReCaptcha Control does not re-render. I've checked the source and the <script> & <noscript> blocks are present in the HTML so the HTML Helper function below is obviously working <%= Html.CreateRecaptcha("recaptcha", "blackglass") %> I assume this has something to do with scripts injected into the DOM by AJAX are not re-executed. As you can see from the HTML snippet above, I've tried to add an OnComplete= javascript function to re-create the Captcha on the client side, but although the script executes with no errors, it doesn't work. OnComplete Function is. function ReloadRecaptcha() { Recaptcha.create("my-pub-key", 'blahCaptcha', { //blahCaptcha is the ID of the <td> where the ReCaptcha should go. theme: 'blackglass' }); } Can anyone shed any light on this ? Thanks, Eoin C

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• ASP.NET MVC2: Getting textbox data from a view to a controller

  - by mr_plumley

  Hi, I'm having difficulty getting data from a textbox into a Controller. I've read about a few ways to accomplish this in Sanderson's book, Pro ASP.NET MVC Framework, but haven't had any success. Also, I've ran across a few similiar questions online, but haven't had any success there either. Seems like I'm missing something rather fundamental. Currently, I'm trying to use the action method parameters approach. Can someone point out where I'm going wrong or provide a simple example? Thanks in advance! Using Visual Studio 2008, ASP.NET MVC2 and C#: What I would like to do is take the data entered in the "Investigator" textbox and use it to filter investigators in the controller. I plan on doing this in the List method (which is already functional), however, I'm using the SearchResults method for debugging. Here's the textbox code from my view, SearchDetails: <h2>Search Details</h2> <% using (Html.BeginForm()) { %> <fieldset> <%= Html.ValidationSummary() %> <h4>Investigator</h4> <p> <%=Html.TextBox("Investigator")%> <%= Html.ActionLink("Search", "SearchResults")%> </p> </fieldset> <% } %> Here is the code from my controller, InvestigatorsController: private IInvestigatorsRepository investigatorsRepository; public InvestigatorsController(IInvestigatorsRepository investigatorsRepository) { //IoC: this.investigatorsRepository = investigatorsRepository; } public ActionResult List() { return View(investigatorsRepository.Investigators.ToList()); } public ActionResult SearchDetails() { return View(); } public ActionResult SearchResults(SearchCriteria search) { string test = search.Investigator; return View(); } I have an Investigator class: [Table(Name = "INVESTIGATOR")] public class Investigator { [Column(IsPrimaryKey = true, IsDbGenerated = false, AutoSync=AutoSync.OnInsert)] public string INVESTID { get; set; } [Column] public string INVEST_FNAME { get; set; } [Column] public string INVEST_MNAME { get; set; } [Column] public string INVEST_LNAME { get; set; } } and created a SearchCriteria class to see if I could get MVC to push the search criteria data to it and grab it in the controller: public class SearchCriteria { public string Investigator { get; set; } } } I'm not sure if project layout has anything to do with this either, but I'm using the 3 project approach suggested by Sanderson: DomainModel, Tests, and WebUI. The Investigator and SearcCriteria classes are in the DomainModel project and the other items mentioned here are in the WebUI project. Thanks again for any hints, tips, or simple examples! Mike

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