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  • Oracle WebCenter: Social Networking & Collaboration

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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  • Bash arrays and case statements - review my script

    - by Felipe Alvarez
    #!/bin/bash # Change the environment in which you are currently working. # Actually, it calls the relevant 'lettus.sh' script if [ "${BASH_SOURCE[0]}" == "$0" ]; then echo "Try running this as \". chenv $1\"" exit 0 fi usage(){ echo "Usage: . ${PROG} -- Shows a list of user-selectable environments." echo " . ${PROG} [env] -- Select environment." echo " . ${PROG} -h -- Shows this usage screen." return } showEnv(){ # check if index0 exists, assume we have at least the first (zeroth) element #if [ -z "${envList}" ]; then if [ -z "${envList[0]}" ]; then echo "array \$envList is empty! " >&2 return 1 fi # Show all elements in array (0 -> n-1) for i in $(seq 0 $((${#envList[@]} - 1))); do echo ${envList[$i]} done return } setEnv(){ if [ -z "$1" ]; then usage; return fi case $1 in cold) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_cold.sh;; coles) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_coles.sh;; fc) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_fc.sh;; fcrm) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_fcrm.sh;; stable) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_stable.sh;; tip) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_tip.sh;; uat) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_uat.sh;; wellmdc) FILE_TO_SOURCE=/u2/tip/conf/ctrl/lettus_wellmdc.sh;; *) usage; return;; esac if $IS_SOURCED; then echo "Environment \"$1\" selected." echo "Now sourcing file \"$FILE_TO_SOURCE\"..." . ${FILE_TO_SOURCE} return else return 1 fi } main(){ if [ -z "$1" ]; then showEnv; return fi case $1 in -h) usage;; *) setEnv $1;; esac return } PROG="chenv" # create array of user-selectable environments envList=( cold coles fc fcrm stable tip uat wellmdc ) main "$@" return If I could, I'd like to get some feedback on a better way to accomplish any of the following: run through the case statement make script trivally simple to maintain/upgrade/update

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  • Which techniques to study?

    - by Djentleman
    Just to give you some background info, I'm studying a programming major at a tertiary level and am in my third year, so I'm not a newbie off the street. However, I am still quite new to game programming as a subset of programming. One of my personal projects for next semester is to design and create a 2D platformer game with emphasis on procedural generation and "neato" effects (think metroidvania). I've written up a list of some techniques to help me improve my personal skills (using XNA for the time being). The list is as follows: QuadTrees: Build a basic program in XNA that moves basic 2D sprites (circles and squares) around a set path and speed and changes their colour when they collide. Add functionality to add and delete objects of different sizes (select a direction and speed when adding and just drag and drop them in). Particles: Build a basic program in XNA in which you can select different colours and create particle effects of those colours on screen by clicking and dragging the mouse around (simple particles emerging from where the mouse is clicked). Add functionality where you can change the amount of particles to be drawn and the speed at which they travel and when they expire. Possibly implement gravity and wind after part 3 is complete. Physics: Build a basic program in XNA where you have a ball in a set 2D environment, a wind slider, and a gravity slider (can go to negative for reverse gravity). You can click to drag the ball around and release to throw it and, depending on what you do, the ball interacts with the environment. Implement other shapes afterwards. Random 2D terrain generation: Build a basic program in XNA that randomly generates terrain (including hills, caves, etc) created from 2D tiles. Add functionality that draws the tiles from a tileset and places different tiles depending on where they lie on the y-axis (dirt on top, then rock, then lava, etc). Randomised objects: Build a basic program in XNA that, when a button is clicked, displays a randomised item sprite based on parameters (type, colour, etc) with the images pulled from tilesets. Add the ability to save the item as an object, which stores it in a side-pane where it can be selected for viewing. Movement: Build a basic program in XNA where you can move an object around in an environment (tile-based) with a camera that pans with it. No gravity. Implement gravity and wind, allow the character to jump and fall with some basic platforms. So my question is this: Are there any other commonly used techniques that I should research, and can I get some suggestions as to the effectiveness of the techniques I've chosen to work on (e.g., don't do QuadTree stuff because [insert reason here], or, do [insert technique here] before you start working on particles because [insert reason here])? I hope this is clear enough and please let me know if I can further clarify anything!

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  • Using Live Data in Database Development Work

    - by Phil Factor
    Guest Editorial for Simple-Talk Newsletter... in which Phil Factor reacts with some exasperation when coming across a report that a majority of companies were still using financial and personal data for both developing and testing database applications. If you routinely test your development work using real production data that contains personal or financial information, you are probably being irresponsible, and at worst, risking a heavy financial penalty for your company. Surprisingly, over 80% of financial companies still do this. Plenty of data breaches and fraud have happened from the use of real data for testing, and a data breach is a nightmare for any organisation that suffers one. The cost of each data breach averages out at around $7.2 million in the US in notification, escalation, credit monitoring, fines, litigation, legal costs, and lost business due to customer churn, £1.9 million in the UK. 70% of data breaches are done from within the organisation. Real data can be exploited in a number of ways for malicious or criminal purposes. It isn't just the obvious use of items such as name and address, date of birth, social security number, and credit card and bank account numbers: Data can be exploited in many subtle ways, so there are excellent reasons to ensure that a high priority is given to the detection and prevention of any data breaches. You'll never successfully guess all the ways that real data can be exploited maliciously, or the ease with which it can be accessed. It would be silly to argue that developers never need access to a copy of the database containing live data. Developers sometimes need to track a bug that can only be replicated on the data from the live database. However, it has to be done in a very restrictive harness. The law makes no distinction between development and production databases when a data breach occurs, so the data has to be held with all appropriate security measures in place. In Europe, the use of personal data for testing requires the explicit consent of the people whose data is being held. There are federal standards such as GLBA, PCI DSS and HIPAA, and most US States have privacy legislation. The task of ensuring compliance and tight security in such circumstances is an expensive and time-consuming overhead. The developer is likely to suffer investigation if a data breach occurs, even if the company manages to stay in business. Ironically, the use of copies of live data isn't usually the most effective way to develop or test your data. Data is usually time-specific and isn't usually current by the time it is used for testing, Existing data doesn't help much for new functionality, and every time the data is refreshed from production, any test data is likely to be overwritten. Also, it is not always going to test all the 'edge' conditions that are likely to flush out bugs. You still have the task of simulating the dynamics of actual usage of the database, and here you have no alternative to creating 'spoofed' data. Because of the complexities of relational data, It used to be that there was no realistic alternative to developing and testing with live data. However, this is no longer the case. Real data can be obfuscated, or it can be created entirely from scratch. The latter process used to be impractical, now that there are plenty of third-party tools to choose from. The process of obfuscation isn't risk free. The process must access the live data, and the success of the obfuscation process has to be carefully monitored. Database data security isn't an exciting topic to you or I, but to a hacker it can be an all-consuming obsession, especially if there is financial or political gain involved. This is not the sort of adversary one would wish for and it is far better to accept, and work with, security restrictions that exist for using live data in database development work, especially when the tools exist to create large realistic database test data that can be better for several aspects of testing.

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  • Automated deployment/installation of development tools

    - by thegreendroid
    My team is looking to automate installation/deployment of all of our development tools. The main driver for this is to ensure that everyone in the team has a consistent development environment setup and to also allow a new recruit to get up and running easily. By development environment I mean tools like SCM, toolchains, IDEs etc. and by consistent I mean everyone using the same version of compiler to build code (this is very important!). Here are a few of our requirements – Allow unattended (silent) install of our entire dev setup by running a single script Ability to deploy selective updates (new versions) for specific tools Ability to report which tools are installed and their specific version numbers Must work on Windows (Linux would be a bonus) Must be easy to maintain What are some of the tools that you've used to automate such a task?

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  • Is Ubuntu workable as a laptop for an IT consultant?

    - by Eric Wilson
    I work as a consultant programmer, typically in large businesses. I use a Windows Laptop, and many of my colleagues use a Mac. My personal preference would be to run Ubuntu if I could have complete control over my development environment. But I will have occasional need for Microsoft specific products, especially IE. My colleagues that use a Mac often run Windows on a virtual machine for these situations. My question is: Is Ubuntu a workable solution for the laptop of an enterprise programmer? For example, is it as easy to run Windows on a VM on Ubuntu as it is on a Mac? Has anyone out there tried this? Is there any particular reason why Ubuntu would not serve as well as a Mac for development in this environment? Note that I am not doing .NET development, so I am typically dealing with Java that is going to be run on an Apache server and used by clients running Windows.

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  • Script to set NO_HEARTBEAT Flag

    - by Koppar
    The new plugin provides some flags to help debug the browser side VM. Below are the flags: JPI_PLUGIN2_DEBUG=1JPI_PLUGIN2_VERBOSE=1 The above 2 provide tracing information JPI_PLUGIN2_NO_HEARTBEAT = 1 This disables sending of  heartbeat messages between browser side VM and the client JVM instance(s). This lets the client JVM stay independent of browser side VM. These are to be set as system environment variables. Many a times we are required to set them using scripts. Here is a small script to achieve the same: -----------set_jpi_flags.vbs------------------------------------------ Set WSHShell = WScript.CreateObject("WScript.Shell")Set WshEnv = WshShell.Environment("USER")WshEnv("JPI_PLUGIN2_NO_HEARTBEAT") = "1"WshEnv("JPI_PLUGIN2_DEBUG") = "1"WshEnv("JPI_PLUGIN2_VERBOSE") = "1"WScript.Echo WshEnv("JPI_PLUGIN2_NO_HEARTBEAT")   ---- displays the value of the NO_HEARTBEAT var ---------------------------------------------------------------------------

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  • WebCenter Customer Spotlight: spectrumK Holding GmbH

    - by me
    Solution Summary spectrumK Holding GmbH was founded in 2007 by various German health insurance funds and national insurance associations and is a service provider for the healthcare market, covering patient care management, financial management, and information management, as well as payment services and legal counseling. spectrumK Holding GmbH business objectives was to implement innovative new Web-based services and solution systems for health insurance funds by integrating a multitude of isolated solutions from different organizations. Using Oracle WebCenter Portal, Oracle WebCenter Content, and Site Studio, the customer created a multiple-portal environment and deployed the 1st three applications for patient receipt, a medication navigator, and disability information. spectrumK Holding GmbH accelerated time-to-market for new features by reducing the development time, achieved 40% development and cost savings using standard modules and realized 80% overall savings using the Oracle multiple portal environment, as compared to individual installations. >> Read the full story

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  • Partner Webcast - Upgrade Oracle Forms to 11g version

    - by Dmitry Nefedkin
    Description Oracle Forms, a component of Oracle Fusion Middleware, is Oracle's long-established technology to design and build enterprise applications quickly and efficiently. The latest Oracle Forms release is 11g, and it’s the only release supported right now. During this webinar we are going to explore the architecture and the new features of Oracle Forms 11g, describe the steps required to upgrade from the previous Oracle Forms releases.  If you’re still on Forms 10g or earlier you should not miss a chance to join this webinar.  Agenda Oracle Forms releases/support/license policy Oracle Forms 11g architecture Oracle Forms 11g new features Oracle Forms 11gR2 upgrade steps Installation of the Forms 11g environment Configuring the environment Upgrading Forms Modules Useful links Content The recording is available, use the following link. Or you can just watch the slides below. Upgrade Oracle Forms to 11g View more presentations from Oracle ISV Migration Center.

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  • IPgallery banks on Solaris SPARC

    - by Frederic Pariente
    IPgallery is a global supplier of converged legacy and Next Generation Networks (NGN) products and solutions, including: core network components and cloud-based Value Added Services (VAS) for voice, video and data sessions. IPgallery enables network operators and service providers to offer advanced converged voice, chat, video/content services and rich unified social communications in a combined legacy (fixed/mobile), Over-the-Top (OTT) and Social Community (SC) environments for home and business customers. Technically speaking, this offer is a scalable and robust telco solution enabling operators to offer new services while controlling operating expenses (OPEX). In its solutions, IPgallery leverages the following Oracle components: Oracle Solaris, Netra T4 and SPARC T4 in order to provide a competitive and scalable solution without the price tag often associated with high-end systems. Oracle Solaris Binary Application Guarantee A unique feature of Oracle Solaris is the guaranteed binary compatibility between releases of the Solaris OS. That means, if a binary application runs on Solaris 2.6 or later, it will run on the latest release of Oracle Solaris.  IPgallery developed their application on Solaris 9 and Solaris 10 then runs it on Solaris 11, without any code modification or rebuild. The Solaris Binary Application Guarantee helps IPgallery protect their long-term investment in the development, training and maintenance of their applications. Oracle Solaris Image Packaging System (IPS) IPS is a new repository-based package management system that comes with Oracle Solaris 11. It provides a framework for complete software life-cycle management such as installation, upgrade and removal of software packages. IPgallery leverages this new packaging system in order to speed up and simplify software installation for the R&D and production environments. Notably, they use IPS to deliver Solaris Studio 12.3 packages as part of the rapid installation process of R&D environments, and during the production software deployment phase, they ensure software package integrity using the built-in verification feature. Solaris IPS thus improves IPgallery's time-to-market with a faster, more reliable software installation and deployment in production environments. Extreme Network Performance IPgallery saw a huge improvement in application performance both in CPU and I/O, when running on SPARC T4 architecture in compared to UltraSPARC T2 servers.  The same application (with the same activation environment) running on T2 consumes 40%-50% CPU, while it consumes only 10% of the CPU on T4. The testing environment comprised of: Softswitch (Call management), TappS (Telecom Application Server) and Billing Server running on same machine and initiating various services in capacity of 1000 CAPS (Call Attempts Per Second). In addition, tests showed a huge improvement in the performance of the TCP/IP stack, which reduces network layer processing and in the end Call Attempts latency. Finally, there is a huge improvement within the file system and disk I/O operations; they ran all tests with maximum logging capability and it didn't influence any benchmark values. "Due to the huge improvements in performance and capacity using the T4-1 architecture, IPgallery has engineered the solution with less hardware.  This means instead of deploying the solution on six T2-based machines, we will deploy on 2 redundant machines while utilizing Oracle Solaris Zones and Oracle VM for higher availability and virtualization" Shimon Lichter, VP R&D, IPgallery In conclusion, using the unique combination of Oracle Solaris and SPARC technologies, IPgallery is able to offer solutions with much lower TCO, while providing a higher level of service capacity, scalability and resiliency. This low-OPEX solution enables the operator, the end-customer, to deliver a high quality service while maintaining high profitability.

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  • Comparison of Extreme Programming (XP) to Traditional Programming Methodologies

    The comparison of extreme programming (XP) to traditional programming methodologies can find similarities between the historic biblical battle between David and Goliath. Goliath of Gath is a Philistine warrior renowned for his size, strength and battle tested skills. Much like Goliath, traditional methodologies are known to be cumbersome due to large amounts of documentation, and time consuming do to the time needed to gather all the information. However, traditional methodologies have been widely accepted by the software development community for years because of its attention to detail regarding project development and maintenance. David is a male Israelite teenager, who was small, fearless, and untrained in any type of formal combat. In a similar fashion, extreme programming focuses more on code over documentation so that time is spent on developing the project and not on cumbersome documentation of a project. Typically, project managers and developers are fearless when they start this type of project because they usually start with little to no documentation, and they expect to be given changes to be implemented at the start of every new project iteration. Because of the lack of need or desire for documentation in extreme programming projects they appear to act as if there is no formal process involved in developing an extreme programming project.  This is a misnomer, because of the consistent development iterations and interaction with clients and users the quickly takes form because each iteration allows the project to be refined as the customer needs and desires change. Ravikant Agarwal and David Umphress documented a new approach to extreme programming called personal extreme programming (PXP) at the ACM Southeast Regional Conference in 2008. PXP is the application of extreme programming core concepts in a single developer team environment.  PXP focuses on how to adjust the main concepts and practices of extreme programming that is typically centered in a group environment and how they can be altered to be beneficial for a single developer environment. Suzanne Smith and Sara Stoecklin are both advocates of extreme programming according to the Journal of Computing Sciences in Colleges and in fact they feel that it should receive more attention in introductory programming classes to allow students to better understand the software development process. Reasons why extreme programming is a good thing: Developers get to do more of what they love, Develop. Traditional software development methodologies tend to  add additional demands on a project by requiring all requirements and project specifications to be fully defined prior to the start of the implementation phase of a project. A standard 40 hour work week. With limiting the work week to only 40 hours prevents developers from getting burned out on projects.

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  • How can I relaunch juju daemons without stop/starting local LXC VMs

    - by vaab
    I'm using juju in local mode with LXC. I updated juju on the host with a classical: apt-get install juju And had a plentyful of python errors in juju debug-log probably because juju processes weren't restarted. In order to restart juju processes, I had to do a complete: juju destroy-environment juju bootstrap which deleted all contents in /var/lib/lxc. I was warned, and this was not an issue, but will be when I'll be in a production environment. Is there a way to relaunch juju daemons without stop/starting LXC local VMs ?

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  • Internet Explorer 10 Release Preview now available for Windows 7 SP1!

    - by KeithMayer
    This week, the IE team released IE 10 Release Preview for Windows 7 SP1 and Windows Server 2008 R2 SP1!  You can download IE10 Release Preview for evaluation and testing (remember, it's still pre-release software) from the following link location ... Download IE10 Release Preview: http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-10/worldwide-languages You can get at overview of What's New in Internet Explorer 10 at: Internet Explorer 10 FAQ for IT Pros Of course, you can also get the full release of IE10 by downloading Windows 8 at http://aka.ms/dlw8rtm What's Next? After downloading IE10 Release Preview, begin setting up your lab environment to plan for how you'll customize and deploy IE10 in your environment when it's released with these resources: IE10 Customization and Administration Internet Explorer Administration Kit (IEAK) 10 Group Policy Settings Reference Hope this helps! Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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  • Deep in the Heart of Texas

    - by Applications User Experience
    Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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  • ArchBeat Link-o-Rama for July 3, 2013

    - by Bob Rhubart
    Industrial SOA Chapter 5: Enterprise Service Bus Enterprise Service Bus, the fifth and latest addition to the Industrial SOA article series, answers some of the most important questions surrounding the use of an ESB. Industrial SOA Chapter 4: SOA Maturity The fourth article in the Industrial SOA series, SOA Maturity offers "an exploration of the fundamentals of applying a factory approach to modern service-oriented software development." Using the Exalytics Summary Advisor and Oracle BI Apps 7.9.6.4 | Mark Rittman Oracle ACE Director Mark Rittman's post revisits "the use of the Summary Advisor, with my BI Apps installation bumped-up to version 7.9.6.4, and the Exalytics environment patched up to 11.1.1.6.9, the latest patch release we’ve applied to that environment." Part 1 - 12c Database and WLS - Overview | Steve Felts Steve Felts shares a handy table that "maps the Oracle 12c Database features supported with various combinations of currently available WLS releases, 11g and 12c Drivers, and 11g and 12c Databases." Developers WebCast: Deploy Highly-Available Custom Services on Your Data Grid Products - July 11 Oracle Coherence Sr. Architect Brian Oliver hosts this free July 11 webcast for developers to show you how to "create and deploy customized, highly-available services for your data grid, and how real-time data processing will allow you to provide unmatched end-user experiences." A checklist for OIM go live | Daniel Gralewski FMW A-Team solution architect Daniel Gralewski's list is intended to complement Oracle Identity Manager. His post "provides tips on a few topics that are not part of the documentation." How Many ODI Master Repositories Should We Have? | Christophe Dupupet FMW solution architect Christophe Dupupet provides a simple along with best practices for the architecture of ODI repositories in a corporate environment. Distinguish EA from enterprise wide solution architecture | John Wu My buddy Tony Meyer, who did a great presentation recently at the Cleveland-area Enterprise Architect / Solution Architect Meet-up, recommends this Toolbox article by John Wu. YouTube: Oracle Fusion Applications Developer Tips If you work with Fusion Applications you'll want to check out the tips and tricks for building extensions, customizations, and integrations now available on the new Oracle Fusion Middleware Developer Relations YouTube channel. The CX Factor: Wooing and wowing customers in the digital age "There was a time when 'customer experience' was limited to what happened to you when you walked into a store, restaurant, or other place of business or when you called a business on the telephone. But that was back when you could still smoke on airplanes." Thought for the Day "If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve, its full potential, that word would be 'meetings.' " — Dave Barry (Born July 3, 1947) Source: brainyquote.com

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  • Building Paths Fluently

    - by PSteele
    If you ever need to “build” a path (i.e. “C:\folder1\subfolder”), you really should be using Path.Combine.  It makes sure the trailing directory separator is in between the two paths (and it puts the appropriate character in – DirectorySeparatorChar).  I wanted an easier way to build a path than having to constantly call Path.Combine so I created a handy little extension method that lets me build paths “fluently”: public static string PathCombine(this string path1, string path2) { return Path.Combine(path1, path2); } Now I can write code like this: var dir = Environment.GetFolderPath(Environment.SpecialFolder.MyDocuments) .PathCombine("Folder1") .PathCombine("Folder2"); Technorati Tags: .NET,Extension Methods,Fluent

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  • Master Data Management for Location Data - Oracle Site Hub

    - by david.butler(at)oracle.com
    Most MDM discussions cover key domains such as customer, supplier, product, service, and reference data. It is usually understood that these domains have complex structures and hundreds if not thousands of attributes that need governing. Location, on the other hand, strikes most people as address data. How hard can that be? But for many industries, locations are complex, and site information is critical to efficient operations and relevant analytics. Retail stores and malls, bank branches, construction sites come to mind. But one of the best industries for illustrating the power of a site mastering application is Oil & Gas.   Oracle's Master Data Management solution for location data is the Oracle Site Hub. It is a location mastering solution that enables organizations to centralize site and location specific information from heterogeneous systems, creating a single view of site information that can be leveraged across all functional departments and analytical systems.   Let's take a look at the location entities the Oracle Site Hub can manage for the Oil & Gas industry: organizations, property, land, buildings, roads, oilfield, service center, inventory site, real estate, facilities, refineries, storage tanks, vendor locations, businesses, assets; project site, area, well, basin, pipelines, critical infrastructure, offshore platform, compressor station, gas station, etc. Any site can be classified into multiple hierarchies, like organizational hierarchy, operational hierarchy, geographic hierarchy, divisional hierarchies and so on. Any site can also be associated to multiple clusters, i.e. collections of sites, and these can be used as a foundation for driving reporting, analysis, organize daily work, etc. Hierarchies can also be used to model entities which are structured or non-structured collections of nodes, like for example routes, pipelines and more. The User Defined Attribute Framework provides the needed infrastructure to add single row attributes groups like well base attributes (well IDs, well type, well structure and key characterizing measures, and more) and well geometry, and multi row attribute groups like well applications, permits, production data, activities, operations, logs, treatments, tests, drills, treatments, and KPIs. Site Hub can also model areas, lands, fields, basins, pools, platforms, eco-zones, and stratigraphic layers as specific sites, tracking their base attributes, aliases, descriptions, subcomponents and more. Midstream entities (pipelines, logistic sites, pump stations) and downstream entities (cylinders, tanks, inventories, meters, partner's sites, routes, facilities, gas stations, and competitor sites) can also be easily modeled, together with their specific attributes and relationships. Site Hub can store any type of unstructured data associated to a site. This could be stored directly or on an external content management solution, like Oracle Universal Content Management. Considering a well, for example, Site Hub can store any relevant associated multimedia file such as: CAD drawings of the well profile, structure and/or parts, engineering documents, contracts, applications, permits, logs, pictures, photos, videos and more. For any site entity, Site Hub can associate all the related assets and equipments at the site, as well as all relationships between sites, between a site and multiple parties, and between a site and any purchasable or sellable item, over time. Items can be equipment, instruments, facilities, services, products, production entities, production facilities (pipelines, batteries, compressor stations, gas plants, meters, separators, etc.), support facilities (rigs, roads, transmission or radio towers, airstrips, etc.), supplier products and services, catalogs, and more. Items can just be associated to sites using standard Site Hub features, or they can be fully mastered by implementing Oracle Product Hub. Site locations (addresses or geographical coordinates) are also managed with out-of-the-box address geo-coding capabilities coupled with Google Maps integration to deliver powerful mapping capabilities and spatial data analysis. Locations can be shared between different sites. Centered on the site location, any site can also have associated areas. Site Hub can master any site location specific information, like for example cadastral, ownership, jurisdictional, geological, seismic and more, and any site-centric area specific information, like for example economical, political, risk, weather, logistic, traffic information and more. Now if anyone ever asks you why locations need MDM, think about how all these Oil & Gas entities and attributes would translate into your business locations. To learn more about Oracle's full MDM solution for the digital oil field, here is a link to Roberto Negro's outstanding whitepaper: Oracle Site Master Data Management for mastering wells and other PPDM entities in a digital oilfield context  

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  • Upgrading Code from 2007 to 2010

    - by MOSSLover
    So I’ve been doing some upgrades just to see if things will work from 2007 to 2010.  So far most of the stuff I want works, but obviously there are some things that break.  Did you guys know that in 2007 you could add a webpart to the view pages for lists and libraries without losing the toolbar?  In 2010 the ribbon disappears every time you add a webpart.  So if you are using Scot Hillier’s Codeplex project to hide buttons it will not work the same way, because the ribbon is going to disappear altogether. I have also learned another reason why standalone installations are the bane of my existence.  Nine times out of ten the installation is done using Network Service as the application pool account.  You are wondering why is this bad?  Well, let’s just say the site collection administrator with local admin rights wants to attach the IIS Worker process and debug say a webpart.  Visual Studio 2010 will throw a nasty error that tells you that you are not an administrator.  You will say, but I am an administrator?  I have all the correct group permissions on the server and on SQL and in SharePoint.  Then you will go in and decide let’s add my own admin account just to see if I can attach the debugger and you will notice that works properly.  So the morale of the story is create a separate account on your development environment to run all the SharePoint Services and such.  You don’t need to go all out and create the best practices amount of accounts if it’s just your dev environment.  I would at least create one single account to run all your SharePoint process (Services, SQL, and App Pool).  Also, don’t run a standalone install unless you want to kill kittens (this is a quote from Todd Klindt).  We love kittens they are cute and awesome.  Besides you learn more if you click Complete and just skip standalone.  You will learn how to setup SQL Server 2008 and you will learn how to configure your environment.  It will help you in the long run.  So I have ranted enough for today I figure these are enough tidbits for you this time around.  The two of you who read my blog and I know some of you are friends who don’t understand SharePoint.  I might as well have just done “wahwahwahwah” in Charlie Brown adult speak.  Thanks for reading as usual.  I’ll catch you all when I complain more about the upgrade process and share more tidbits, which will inevitably become a presentation at a conference or two. Technorati Tags: Upgrade Code SharePoint 2007 to 2010,Visuaul Studio 2010,SharePoint 2010

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  • Cross platform mobile development VS Native Mobile Development: Present And Future.

    - by MobileDev123
    I just completed one year in Smart phone development, working on BlackBerry and Android and also developed one application exclusively targeted to nokia feature phones. And just a month ago I come to know about Titanium Appcelerator tool that enables cross platform development, but there are some developers who complain about it's sub-par functionalities. Even a little bit experience of mine says that developing in native environment rather than these cross platform tools will give you more advantages by giving a developer a chance to add more features with better performance. Do you have same experience? Or you find such cross development tools really useful regarding to advance functionality and performance? As porting (or co developing) same application to different mobile platform is common thing nowadays, what do you think will these cross platform tools evolve and force developers to get a hands on approach on them or majority will stick to the native development environment?

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  • Minimal Ubuntu remastering

    - by kapitanluffy
    So i was trying to remaster a ubuntu mini remix using the tool called 'customizer'. my goal is to create a version with a gui capable of networking too. i don't like all the tomboy notes, evolution and unity stuff that natty has came with. http://www.ubuntu-mini-remix.org/ http://u-customizer.sourceforge.net/ the packages i installed are just xorg and gnome-desktop-environment apt-get --no-install-recommends xorg gnome-desktop-environment well it worked quite well. i just want to ask if there are any minimum packages other that the two mentioned above? the lubuntu-desktop is great too. but i want gnome more coz it has a wider community (imo) oh and please don't refer me to LFS .im still too noob for that xD

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  • 65536% Autogrowth!

    - by Tara Kizer
    Twice a year, we move our production systems to our disaster recovery site.  Last Saturday night was one of those days.  There are about 50 SQL Server databases to be moved to the DR site, which is done via database mirroring.  It takes only a few seconds to failover, but some databases have a bit more involved work such as setting up replication.  Everything went relatively smooth, but we encountered a weird bug on our most mission critical system.  After everything was successfully failed over to the DR site, it was noticed that mirroring was in a suspended state on one of the databases.  We thought we had run into a SQL Server 2005 bug that we had been encountering and were working with Microsoft on a fix.  Microsoft did fix it in both SQL Server 2005 service pack 3 cumulative update package 13 and service pack 4 cumulative update package 2, however SP3 CU13 and SP4 both recently failed on this system so we were not patched yet with the bug fix.  As the suspended state was causing us issues with replication, we dropped mirroring.  We then noticed we had 10MB of free disk space on the mount point where the principal’s data files are stored.  I knew something went amiss as this system should have at least 150GB free on that mount point.  I immediately checked the main database’s data file and was shocked to see an autgrowth size of 65536%.  The data file autogrew right before mirroring went into the suspended state. 65536%! I didn’t have a lot of time to research if this autgrowth problem was a known SQL Server bug, so I deferred that research to today.  A quick Google search yielded no results but emphasis on “quick”.  I checked our performance system, which was recently restored with a copy of the affected production database, and found the autogrowth setting to be 512MB.  So this autogrowth bug was encountered sometime in the last two weeks.  On February 26th, we had attempted to install SQL 2005 SP4 on production, however it had failed (PSS case open with Microsoft).  I suspected that the SP4 failure was somehow related to this autgrowth bug although that turned out not to be the case. I then tweeted (@TaraKizer) about this problem to see if the SQL Server community (#sqlhelp) had any insights.  It seems several people have either heard of this bug or encountered it.  Aaron Bertrand (blog|twitter) referred me to this Connect item. Our affected database originated on SQL Server 2000 and was upgraded to SQL Server 2005 in 2007.  Back on SQL Server 2000, we were using the default file growth setting which was a percentage.  Sometime after the 2005 upgrade is when we changed it to 512MB.  Our situation seemed to fit the bug Aaron referred to me, so now the question was whether Microsoft had fixed it yet. I received a reply to my tweet from Amit Banerjee (twitter) that it had been fixed in SP3 CU1 (KB958004).  My affected system is SP3 CU8, so I was initially confused why we had encountered the bug.  Because I don’t read things fully, I had missed that there are additional steps you have to follow after applying the bug fix.  Amit set me straight.  Although you can read this information in the KB article, I will also copy it here in case you are as lazy as me and miss the most important section of it (although if you are as lazy as me, you won’t have read this far down my blog post): This hotfix will prevent only future occurrences of this problem. For example, if you restore a database from SQL Server 2000 to a SQL Server 2005 instance that contains this hotfix, this problem will not occur. However, if you already have a database that is affected by this problem, you must follow these steps to resolve this problem manually: Apply this hotfix. Set the file growth settings for the affected files to percentage settings, and then set the settings back to megabyte settings. Take the database offline, and then bring it back online. Verify that the values of the is_percent_growth column are correct in the sys.database_files system table and in the sys.master_files system table.

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  • Jagran Prakashan Increases Staff Productivity by 40%

    - by Michael Snow
    Jagran Prakashan Increases Staff Productivity by 40%, Launches New IT Projects up to 4x Faster, Enables Mobile Service, and Improves Business Agility Oracle Customer: JPL Location:  Uttar Pradesh, India Industry: Media and Entertainment Employees:  10,000 Annual Revenue:  $100 to $500 Million Jagran Prakashan Ltd. (JPL) is one of India's premier media and communications groups with interests spanning print, advertising, event management, and mobile services for weather, cricket scores, and educational activities. It is a major media enterprise, with 300 locations across 15 states. Its impressive stable of print publications includes Dainik Jagran, the world’s most widely read daily newspaper––with a readership of over 55 million––the country’s leading afternoon dailies, and a range of popular local, bilingual, and English language newspapers. JPL was using multiple systems to manage its business processes. Users were resistant to using multiple passwords for various applications, preferring to continue their less efficient, legacy work practices. In addition, there was no single repository for sharing documents across the organization, such as company announcements or project documents. The company relied on e-mail to disseminate up-to-date company information, often missing employees. It was also time-consuming and difficult for managers to track the status of ongoing assignments or projects because collaboration and document sharing was inefficient and ineffective.With diverse businesses and many geographic locations, JPL needed to implement a centralized and user-friendly enterprise portal to improve document sharing and collaboration and increase business agility. The company implemented Oracle WebCenter Portal to create a dynamic, secure, and intuitive self-service enterprise portal to improve the user experience and increase operating efficiency. It improved staff productivity by 40%, accelerated new IT projects by up to 4x, boosted staff morale, and increased business agility.   Increases Staff Productivity by 40%, Launches New Products up to 2x Faster A word from JPL "With Oracle WebCenter Portal, we gained a dynamic, secure, and intuitive self-service enterprise portal that provided an exceptional user experience and enabled us to engage employees in a collaborative environment. It increased IT staff productivity by 40%, delivered new projects up to 4x faster, and enabled mobile service to improve our business agility.” Sarbani Bhatia, Vice President IT, Jagran Prakashahn Ltd Before implementing Oracle WebCenter Portal, JPL stored project-critical information, such as page planning of daily newspaper editions and the launch of new editions or supplements on individual laptops or in the e-mail system. Collaboration between colleagues was limited to physical meetings, telephone discussions, and e-mail. It was difficult to trace and recover important project documents when a staff member resigned, which represented a significant risk to business continuity. Employees were also averse to multiple passwords and resisted using the systems, affecting staff productivity. With Oracle WebCenter Portal, JPL created a dynamic, secure, and intuitive self-service enterprise portal with business activity streams. The portal allowed users to navigate, discover, and access information, such as advertising rates, requisition approvals, ad-hoc queries, and employee surveys from a single entry point with a single password. Managers can also upload important documents, such as new pricing for advertisers or newspaper distributors, and share them through the information and instruction section in the portal. In addition, managers can now easily track and review timelines for projects online rather than gathering information from meetings and e-mails. The company gained the ability to centrally manage information, ensured business continuity, and improved staff productivity by 40%.“In the media industry, news has a very short shelf life, so speed is crucial. Information delayed is like information lost,” said Sarbani Bhatia, vice president IT, Jagran Prakashahn Ltd. “Thanks to Oracle WebCenter Portal’s contextual collaboration tools, we can provide and share feedback for new project launches, such as career or education supplements, up to 2x faster through discussion forums or knowledge groups. Tasks that previously required four months, we now complete in one month.”In addition, the company can broadcast announcements, flash employee birthdays, and promote important events through the message section on the webpage, instead of using the e-mail system. The company can also conduct opinion polls to gauge employee response to organizational issues and improve management decision-making.“With over 10,000 employees across 300 locations, it is critical for management to hear the voice of employees and develop a cohesive organizational culture. Oracle WebCenter Portal enables employees to engage with business processes and systems in a collaborative environment, providing users with an exceptional experience,” Bhatia said. Enables Mobility Access and Increases Business Agility Newspaper advertisements generate the majority of JPL’s revenue. With most sales staff on the move, the company needed to ensure timely approval of print advertisement discounts for specific clients and meet tight publication deadlines.  By integrating Oracle WebCenter Portal seamlessly with its enterprise resource planning (ERP) system and other applications, such as the organizational mass mailing system, business intelligence, and management information system, JPL embedded its approval workflow processes into the enterprise portal and provided users with an integrated and intuitive interface. About 30% of JPL’s sales staff members now have tablets and receive advertising discount approval from managers while in the field and no longer need to return to the office, which has significantly improved efficiency and increased business agility.“Application mobility was critical for sales representatives in the field to meet stringent auditing requirements for online accountability, particularly for our newspaper advertising business. Staff member satisfaction has improved significantly now that the sales team can use tablets to access the portal––a capability we will extend to smart phones in the second stage of the implementation,” Bhatia said. Accelerates Application Development by up to 4x and Cuts Costs by up to 60% With Oracle WebCenter Portal, users can easily create, modify, and upload information to their personalized webpages without IT assistance. By seamlessly integrating Oracle WebCenter Portal with the payroll database, managers can decide which members of their team can access the page and with whom they will share information, a decision based on role or geographical location. A sales representative selling advertising space for a local language daily newspaper, for example, can upload an updated advertising rate relevant only to that particular publication. Users can also easily adapt to the new platform, thanks to its intuitive design and look, reducing the need for training and lowering resistance to using the system.Using Oracle WebCenter Portal’s out-of-the-box reusable components, such as portal pages and templates, provided JPL’s developers with a comprehensive and flexible user experience platform and increased the speed of application development. In less than five months, JPL developed more than 55 workflows. The IT team accelerated deployment of new applications by up to 4x, as they do not need to install them on individual machines now that they have a web-based environment.   “Previously, we would have spent a whole day deploying a new application for each department or location. With a browser-based environment, we have cut costs by up to 60% by reducing deployment time to zero, because our IT team can roll out a new application from a single point, thanks to Oracle WebCenter Portal,” Bhatia said. Challenges Provide a dynamic, secure, and intuitive self-service enterprise portal to improve staff productivity and ensure business continuity Enable seamless integration with multiple enterprise applications to improve workflow efficiency—including approval of print advertisement discounts—and increase business agility Improve engagement with employees and enable collaboration to enhance management decision-making Accelerate time-to-market for new services, such as new advertising programs Solutions Oracle Product and ServicesOracle WebCenter Portal 11g Increased staff productivity by 40% and enhanced user satisfaction by enabling employees to easily navigate, discover, and access information from a single, self-service enterprise portal without IT assistance Launched new products, such as career or education supplements, up to 2x faster by enabling peer collaboration and incorporating feedback generated through discussion forums, thanks to Oracle WebCenter Portal’s out-of-the-box collaboration tools Accelerated application development up to 4x by enabling developers to optimize reusable components for managing and deploying new applications in a browser-based environment rather than spending one day to install applications for each department, cutting costs by up to 60% Ensured business continuity by enabling managers to easily track and review project timelines online rather than storing important documents on individual laptops or relying on the e-mail system Increased business agility and operational efficiency by seamlessly integrating with the in-house, ERP system and embedding business processes into a single portal Boosted company revenue by enabling sales team members to submit print-advertising discount requests through mobile devices instead of waiting to return to office, ensuring timely approval from managers to meet tight publication deadlines Improved management decision-making by enabling employees to easily share and access feedback through opinion polls or forums, boosting staff morale Introduced the single sign-on capability and enhanced security by enabling managers to decide access level for staff members based on role or geographical location Reduced the need for staff training and minimized user resistance to systems by providing a dynamic and intuitive user experience Why Oracle JPL did not consider other products because the company was already using Oracle Database, Enterprise Edition with Real Application Clusters and had a positive experience with Oracle. JPL chose Oracle WebCenter Portal to ensure no compatibility issues for integration with its existing Oracle products and to take advantage of the experience and support of a reputable vendor to ensure business continuity. “We chose Oracle because we knew we could rely on its support and experience. In addition, Oracle WebCenter Portal’s speed, agility, and mobile access features were a perfect fit for our business requirements,” Bhatia said. Implementation Process JPL launched the enterprise portal to 500 users in the first phase of the project, and plans to extend this to 2,000 users when the portal is fully launched. Oracle partner PricewaterhouseCoopers used Oracle Application Development Framework for the intial set-up, user training and to develop and design sample workflows. JPL’s internal IT staff then took charge of the implementation, bringing it to completion on budget. Partner Oracle PartnerPricewaterhouseCoopers (India)

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  • Is there a better term than "smoothness" or "granularity" to describe this language feature?

    - by Chris
    One of the best things about programming is the abundance of different languages. There are general purpose languages like C++ and Java, as well as little languages like XSLT and AWK. When comparing languages, people often use things like speed, power, expressiveness, and portability as the important distinguishing features. There is one characteristic of languages I consider to be important that, so far, I haven't heard [or been able to come up with] a good term for: how well a language scales from writing tiny programs to writing huge programs. Some languages make it easy and painless to write programs that only require a few lines of code, e.g. task automation. But those languages often don't have enough power to solve large problems, e.g. GUI programming. Conversely, languages that are powerful enough for big problems often require far too much overhead for small problems. This characteristic is important because problems that look small at first frequently grow in scope in unexpected ways. If a programmer chooses a language appropriate only for small tasks, scope changes can require rewriting code from scratch in a new language. And if the programmer chooses a language with lots of overhead and friction to solve a problem that stays small, it will be harder for other people to use and understand than necessary. Rewriting code that works fine is the single most wasteful thing a programmer can do with their time, but using a bazooka to kill a mosquito instead of a flyswatter isn't good either. Here are some of the ways this characteristic presents itself. Can be used interactively - there is some environment where programmers can enter commands one by one Requires no more than one file - neither project files nor makefiles are required for running in batch mode Can easily split code across multiple files - files can refeence each other, or there is some support for modules Has good support for data structures - supports structures like arrays, lists, and especially classes Supports a wide variety of features - features like networking, serialization, XML, and database connectivity are supported by standard libraries Here's my take on how C#, Python, and shell scripting measure up. Python scores highest. Feature C# Python shell scripting --------------- --------- --------- --------------- Interactive poor strong strong One file poor strong strong Multiple files strong strong moderate Data structures strong strong poor Features strong strong strong Is there a term that captures this idea? If not, what term should I use? Here are some candidates. Scalability - already used to decribe language performance, so it's not a good idea to overload it in the context of language syntax Granularity - expresses the idea of being good just for big tasks versus being good for big and small tasks, but doesn't express anything about data structures Smoothness - expresses the idea of low friction, but doesn't express anything about strength of data structures or features Note: Some of these properties are more correctly described as belonging to a compiler or IDE than the language itself. Please consider these tools collectively as the language environment. My question is about how easy or difficult languages are to use, which depends on the environment as well as the language.

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  • /boot partition is NTFS on dual-boot Win7/Ubuntu 12.04 Desktop

    - by efreem01
    I recently purchased an Acer Aspire laptop. Windows 7 Home Premium edition was installed on the main drive. I booted to the Ubuntu 12.04 Installation environment and selected the option to Install Ubuntu alonside Windows 7. I now have two data partitions roughly half the size of the HD (NTFS and EXT4) and a /boot partition that is NTFS. How can i convert the /boot partition to EXT without breaking Ubuntu and Windows 7? I would like to tri-boot it with another Environment if possible, but this is presenting a problem.

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  • Process Centric Banking: Loan Origination Solution

    - by Manish Palaparthy
    There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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