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  • Typical Service Response Time for software verndors [closed]

    - by Miky D
    I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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  • Django: Extending User Model - Inline User fields in UserProfile

    - by Jack Sparrow
    Is there a way to display User fields under a form that adds/edits a UserProfile model? I am extending default Django User model like this: class UserProfile(models.Model): user = models.OneToOneField(User, unique=True) about = models.TextField(blank=True) I know that it is possible to make a: class UserProfileInlineAdmin(admin.TabularInline): and then inline this in User ModelAdmin but I want to achieve the opposite effect, something like inverse inlining, displaying the fields of the model pointed by the OneToOne Relationship (User) in the page of the model defining the relationship (UserProfile). I don't care if it would be in the admin or in a custom view/template. I just need to know how to achieve this. I've been struggling with ModelForms and Formsets, I know the answer is somewhere there, but my little experience in Django doesn't allow me to come up with the solution yet. A little example would be really helpful!

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  • Saving a Django form with a Many2Many field with through table

    - by PhilGo20
    So I have this model with multiple Many2Many relationship. 2 of those (EventCategorizing and EventLocation are through tables/intermediary models) class Event(models.Model): """ Event information for Way-finding and Navigator application""" categories = models.ManyToManyField('EventCategorizing', null=True, blank=True, help_text="categories associated with the location") #categories associated with the location images = models.ManyToManyField(KMSImageP, null=True, blank=True) #images related to the event creator = models.ForeignKey(User, verbose_name=_('creator'), related_name="%(class)s_created") locations = models.ManyToManyField('EventLocation', null=True, blank=True) In my view, I first need to save the creator as the request user, so I use the commit=False parameter to get the form values. if event_form.is_valid(): event = event_form.save(commit=False) #we save the request user as the creator event.creator = request.user event.save() event = event_form.save_m2m() event.save() I get the following error: *** TypeError: 'EventCategorizing' instance expected I can manually add the M2M relationship to my "event" instance, but I am sure there is a simpler way. Am I missing on something ?

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  • Url for search withing Exchange Server OWA

    - by Martin Vobr
    I can easily create url for searching the Internet for specific term: http://www.bing.com/search?q=example Is is possible to create a similar url for searching my Exchange server mailbox using Outlook Web App? Something like: http://my.exchange.server.tld/owa/search.aspx?q=example EDIT Some of comments asked for target, so here is the clarification: There is a web-based backoffice system which includes customer's email addresses. I want to provide an easy way to show emails related to this customer in a support mailbox. Adding a link to an OWA search result page seemed a way to accomplish quickly. I can lookup emails either via EWS or IMAP. I wanted to reuse OWA for displaying them instead of reinventing the wheel. If creating a search link is not possible what would be best alternative approach? I'm thinking about getting message list via EWS/IMAP, showing them and (at least now) redirecting to OWA in order to display the message content.

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  • Django: Set foreign key using integer?

    - by User
    Is there a way to set foreign key relationship using the integer id of a model? This would be for optimization purposes. For example, suppose I have an Employee model: class Employee(models.Model): first_name = models.CharField(max_length=100) last_name = models.CharField(max_length=100) type = models.ForeignKey('EmployeeType') and EmployeeType(models.Model): type = models.CharField(max_length=100) I want the flexibility of having unlimited employee types, but in the deployed application there will likely be only a single type so I'm wondering if there is a way to hardcode the id and set the relationship this way. This way I can avoid a db call to get the EmployeeType object first.

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  • Foreign key on table A --> B, AND foreign key on table B --> A. How is this done?

    - by unclaimedbaggage
    Hi, I have two tables - 'business' and 'business_contacts'. The business_contact table has a many-to-one relationship with the business table. Furthermore, each business has a 'primary contact' field - which I'd assume is a one-to-many relationship with the business_contacts table. The problem, of course, is that this creates a catch-22 for data insertion. Since neither field can be null, I can't insert a business_contact until I have a corresponding business, but I can't insert a business until I have a corresponding business_contact. If anyone could help me get my head around how mutual one-to-many relationships are supposed to be dealt with I'd be most appreciative. (Project being done in MySQL if it makes any difference)

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  • Eager loading in EF1.0

    - by Dave Swersky
    I have a many-to-many relationship: Application - Applications_Servers - Server This is set up in my Entity Data Model and all is well. My problem is that I'd like to eager-load the whole graph of Applications so that I have an IEnumerable<Applications>, each Application member populated with the Servers collection associated by the many-to-many relationship. Normally this wouldn't be a problem, but according to my research there must be a navigation property between Application and Server. This is not the case for me because my Applications_Servers join table has more in it than just the two keys. Therefore, there is no navigation property directly between Application and Server, and this doesn't work: var apps = (from a in context.Application.Include("Server") select a).ToList(); I get an error saying there is no navigation property on Application called "Server", and that's correct, there is none. How do I write the query to eager-load my Applications with their Servers in this case?

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  • Two Different Types of Associatons on the Same Two Tables in Rails

    - by tmo256
    I have two models, users and themes, that I'm currently joining in a HABTM association in a themes_users table. Basically, after a user creates a new theme, it becomes available to other users to select for their own use. However, only the original creator of the theme should have the ability to edit it. So, I need to have some other kind of association to handle that relationship, something like an created_by_id field in the theme. In this way, the user model acts as two different roles: they can be an implementer of a theme AND/OR the owner of the theme. The implementer relationship is handled by the themes_users join table; the question is: What is the right way to handle this secondary association? Do I need to make users polymorphic and then make the created_by_id reference an "owner"? Or is there something easier? Thanks so much for your help!

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  • Foreign Key vs. Independent Relationships - is there improvement with Entity Framework 5?

    - by zam6ak
    I have read several articles and questions on concept of foreign key vs independent relationship when using Entity Framework. And I am still not 100% sure which way to go.... I would prefer not to "pollute" my domain POCOs by having a property that will be used in FK relationship when I already have a property reference to "has a" object. My questions are (looking at you @EFTeam, @Ladislav Mrnka) are there any improvements on this subject in the upcoming Entity Framework v5? are there more advantages if I use FK instead of independent associations (particularly with code first)?

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  • Microsoft Visual Studio License

    - by Germstorm
    I developed a small winforms application for myself in Microsoft Visual Studio 2008 Professional Edition at my workplace, the Visual Studio is licensed to the firm I work at. If I want to sell that application, what are my license options? EDIT: The issue here is not my relationship with my employer (the code was written after hours, we have an understanding) but my relationship with Microsoft. Ex. if I continue developing in Visual Studio Express can I keep my old code? Is there a way to verify if some assemblies were written using a Visual Studio Professional?

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  • Amazon S3: allow users to upload on a restricted basis (per bucket maybe)?

    - by Tom
    Hi there, I'm thinking about signing up to the Amazon S3 storage service. What I want to do is create a service where other people can register their own bucket with a certain amount of storage. These users will install my software, which then uploads their files. Of course, the users may only upload what they have paid for. For this to work I would like to create a separate bucket for each customer, each with its own properties. Question 1: is this possible with the API? How? This means that the installed software must have the rights needed to upload to my Amazon S3 account. Question 2: can I create individual authentication IDs for each bucket or customer, so that they can only upload with restrictions I have set? Thanks in advance.

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  • JPA 2.0 Eclipse Link ... Composite primary keys

    - by Parhs
    I have two entities(actually more but it doenst matter) Exam and Exam_Normals Its a oneToMany relationship... The problem is that i need a primary key for Exams_Normals PK (Exam_ID Item) Item should be 1 2 3 4 5 etc.... But cant achieve it getting errors An alternative would be to: I cound use an IDENTITY and a ManyToOne relationship at Exam_Normals but that should be like PK(Exam_Normals_ID) and a reference to Exam and an extra collumn Item to keep an order.. SO 3 collumns But to avoid the alternative tried I tried with @IdClass and got errors Tried @EmbeddedID everything nothing works Any idea??

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  • Fluent mapping help

    - by Matt Thrower
    Hi, This is probably a very simple question but I'm new to nHibernate and I'm having trouble working this out. I have a Page object, which can have many Region objects. I also have a Workflow object. Page and Region objects both have a relationship to Workflow and it's this double association that I'm having trouble with. The PageMap has HasMany(Function(x) x.Regions).Cascade.All() And the RegionMap has: References(Function(x) x.Page) And this all seems to work. But how do I define the relationship between Workflow and these two objects?

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  • Hibernate Many-To-One Foreign Key Default 0

    - by user573648
    I have a table where the the parent object has an optional many-to-one relationship. The problem is that the table is setup to default the fkey column to 0. When selecting, using fetch="join", etc-- the default of 0 on the fkey is being used to try over and over to select from another table for the ID 0. Of course this doesn't exist, but how can I tell Hibernate to treat a value of 0 to be the same as NULL-- to not cycle through 20+ times in fetching a relationship which doesn't exist? <many-to-one name="device" lazy="false" class="Device" not-null="true" access="field" cascade="none" not-found="ignore"> <column name="DEVICEID" default="0" not-null="false"/>

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  • Can't access to a iSCSI volume

    - by jmiguel.rodriguez
    I have a iSCSI target on a customer place I'm using from an old Fedora (Core6) server. I configured it and formatted as ext3 (mistake, now I know) and I've been working with it for some time. Now I need to access this volume from other machine. As far as I've read, I can't do it safely from two machines at the same time (yep, that's the first thing I tried). So I've umount it from original server and tried to mount it on the new server (I did it at first with Ubuntu 10 LTS but when I was unable to do it I installed another Fedora with the same configuration) with no success. The problem: I can see all target on NAS but when I do a "fdisk -l" to see all devices and know which mount I see all targets as SFS filesystem. From the original server I see all SFS (after all, they belong to my customer and don't know what he have in) except the one I manage which I see as 'Linux'. What can I do? Thank you in advanced, regards, jmiguel

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  • Personally identifiable information (PII) on shared web hosting

    - by S. Cobbs
    Hey folks, I am providing web hosting services (shared and dedicated) and have had one of my shared hosting clients mention needing an SSL cert for their site where they are collecting insurance quotes in a form, including names and social security numbers. My privacy sense is tingling, and I'm pretty sure it's not legal (in the US) to do this on a shared system, but can't find anything to support my thoughts outside of PCI-DSS, but the customer isn't processing payments through the site so I'm not sure if that applies. I'm reading lots of policy documents where people advise to minimize and manage the PII footprint internally, but as the host I don't want to put all of my customer's clients at possible risk. I'm not looking here for legal advice necessarily, but perhaps someone in a similar position to mine can provide some rule of thumb or point me in the right direction.

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  • Chaining Many-To-Many Dimensional Relationships in SSAS

    - by Ray Saltrelli
    I'm developing a cube in SSAS and attempting to model the following relationships: Many Facts to 1 Customer Many Customers to Many Sales Reps Many Sales Reps (Subordinates) to Sales Reps (Managers) Each M2M relationship is facilitated by a bridge table which also acts as a fact table in the cube I have most of this working. I can slice Facts by Customer and by Sales Rep (Subordinate), but when I add Sales Rep (Manager) to the query it appears to return every subordinate/manager combination regardless of whether or not that relationship exists in the bridge table. Any ideas as to what I might be doing wrong?

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  • Assign TableView column binding to a specific core-data object in to-many related entity based on se

    - by snown27
    How would I assign a column of a TableView to be a specific entry in a Core Data entity that is linked to the NSArrayController via a to-many relationship? For example Entity: MovieEntity Attributes: title(NSString), releaseDate(NSDate) Relationship: posters<-->> PosterEntity Entity:PosterEntity Attributes: imageLocation(NSURL), default(BOOL) Relationships: movie<<--> MovieEntity So I have a three column table that I want to display the Poster, Title, and Release Date attributes in, but as one movie could potentially have several different style's of posters how do I get the poster column to only show the one that's marked default? Since the rest of the table is defined in Interface Builder I would prefer to keep it that way for the sake of keeping the code as clean as possible, but if this can only be done programmatically then I'm all ears. I just wanted to give preference in case there's more than one way to skin a cat, so to speak.

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  • SQL Analysis Services - Dimension attributes with a "many" cardinality

    - by MonkeyBrother
    I am creating a cube with the following tables: Customer CustomerID, Name Customer Rep CustomerID, RepID Rep RepID, Name The important thing here is that there is a many to many relationship between Reps and Customers. I want to be able to ask the question "How much sales for customers working with rep 'A'?" In the data source view i set up the relationships between both customerid columns and both repid columns. I set up the rep attribute in the dimension builder and when I try to build the cube I get this error: Errors in the high-level relationship engine. the 'Rep' table that is required for a join cannot be reached based on the relationships in the data source view.

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  • remove an open wifi of a service provider near my house

    - by wannik
    I'm using Win 7. There is an access point of a service provider wifi near my house. The wifi is not free and not WEB/WPA protected. Everyone can connect to it and it will show the company's login page. (if the username/password are put correctly, their customer can use the net.) I'm not the customer of the company and have my own access point in my house. But my computer always connect to the network of that company. I tried to remove the network but it keep coming back and connect to that access point instead of mine. What can I do to make my computer choose my access point first?

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  • Best way to order by columns in relationships?

    - by Timmy
    im using sqlalchemy, and i have a few polymorphic tables, and i want to sort by a column in one of the relationship. i have tables a,b,c,d, with relationship a to b, b to c, c to d. a to b is one-to-many b to c and c to d are one-to-one, but polymorphic. given an item in table a, i will have a list of items b, c, d (all one to one). how do i use sqlalchemy to sort them by a column in table d?

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  • Using Java, can I have one JVM spawn another, and then have the original one exit?

    - by CarlG
    I have a need to have a running JVM start another JVM and then exit. I'm currently trying to do this via Runtime.getRuntime().exec(). The other JVM starts, but my original JVM won't exit until the "child" JVM process stops. It appears that using Runtime.getRuntime().exec() creates a parent-child relationship between the processes. Is there some way to de-couple the spawned process so that the parent can die, or some other mechanism to spawn a process without any relationship to the creating process? Note that this seems exactly like this question: http://stackoverflow.com/questions/2566502/using-java-to-spawn-a-process-and-keep-it-running-after-parent-quits but the accepted answer there doesn't actually work, at least not on my system (Windows 7, Java 5 and 6). It seems that maybe this is a platform-dependent behavior. I'm looking for a platform independent way to reliably invoke the other process and let my original process die.

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  • Fluent Nhibernate mapping related items

    - by Josh
    I am trying to relate 2 items. I have a table that is simply an Id field, and then 2 columns for the Item Id's to relate. I want it to be a 2 way relationship - that is, if the items appear twice in the table, I only want one relationship connection back. So, here's my item: public class Item { public virtual Guid ItemId {get; set;} public virtual string Name {get; set;} public virtual IList<Item> RelatedItems {get; set;} } The table for relating the items looks like this: CREATE TABLE RelatedItems ( RelatedItemId uniqueidentifier NOT NULL, ItemId uniqueidentifier NOT NULL, RelatedId uniqueidentifier NOT NULL, CONSTRAINT PK_RelatedItems PRIMARY KEY CLUSTERED (RelatedItemId) ) What is the best way to map this connection?

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  • how to bind input fields to a modal input fields AngularJS

    - by user3919120
    I have a form with a Customer and its properties populating input fields. If the user needs to change the Customer they click on the CustomerName input. A modal opens with a Customer List for them to choose from. There selection populates the input fields in that modal. I need to have that new information put in the already populated input fields. plunkr <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Name</span> <input style="width:400px" ng-model="currentItem.CustomerName" class="form-control btn btn-default" ng-click="editJobCustomerModal()" /> </div> </div> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Address</span> <input style="width:390px" ng-model="currentItem.CustomerAddress" class="form-control" type="text"> </div> </div> Modal <div ng-controller="JobCtrl" data-backdrop="static" data-keyboard="false" class="modal fade" id="editJobCustomerModal" tabindex="-1" role="dialog" aria-labelledby="edit" aria-hidden="true"> <div class=" modal-dialog modal-editJobCustomer"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title custom_align" id="Heading">Change Job Customer</h4> </div> <div class="modal-body"> <div class="container"> <form ng-submit="submitJob()" enctype="multipart/form-data"> <fieldset> <div class="col-md-8"> <!-- Prepended text--> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Name</span> <input style="width:400px" ng-model="selectedCustomer.CustomerName" class="form-control" type="text" /> </div> </div> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Address</span> <input style="width:390px" ng-model="selectedCustomer.CustomerAddress" class="form-control" type="text"> </div> </div> </fieldset><br /> <input style="float:right" class="btn btn-danger" ng-click="" type="button" value="Update"/> <input style="float:right; margin-right:20px" type="button" class="btn btn-primary" data-dismiss="modal" value="Cancel" /> </form> </div> </div> </div> </div> </div>

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