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• What has been your experience with paid support from Canonical ?

  - by gabkdlly

  I am considering buying "Ubuntu Desktop Support" from Canonical for 2 reasons: I have a couple of issues that I would like professional help with. ( Specifically a recurring kernel panic, and a slow wireless connection. ) I would like to lend a helping hand toward supporting Ubuntu financially. However, I am a bit worried that once I transfer the money, they will end up just referring me to the bug tracker on Launchpad. Also, free support options like this site have the pleasant property that they are open to the internet, meaning that if my issue gets fixed, it is more likely to help others with the same problem. What does paying for support from Canonical actually get you ?

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• Why does Google Analytics show false referrals?

  - by Peter Merrill

  Ever since Google revamped their Analytics interface I've been noticing a weird "bug" while viewing the "Real-Time" overview area. From this area I can obviously see live stats of visitors to my website but when I visit my website by opening a new tab (Chrome) and manually visit website the real time stats sometimes look like the image linked below. http://i.stack.imgur.com/mfniY.png Is there any reason why Google is saying that I was referred by Stack Overflow when I'm visiting my website from a new tab? Could this be something do to with how I installed the analytics on my site or could this be an issue with browser cookies? Have anyone else noticed this? I am mainly concerned about this because in the standard reporting area of my Analytics panel my referral stats are getting thrown off every time I visit my own website.

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• Why is Claws Mail starting in offline mode?

  - by Thanks

  I am sorry if this is not the best place to ask this, but hopefully someone might be able to help. After I upgraded to Ubuntu 11.10 from 11.04, Claws Mail 3.7.10 began starting in offline mode. It continues to do so upon every startup. I have searched and searched but cannot find any option that might affect this. Am I overlooking the option? Is this a bug with the current versions of Claws Mail and Ubuntu? Or is there some other way to fix this? Thank you.

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• Ubuntu 12.04 not Locking Encrypted Hard Drive on Log Out

  - by J.L.

  I'm running Ubuntu 12.04 with Gnome 3.4. I have two external hard drives. I encrypted both using Ubuntu's Disk Utility. When I use Nautilus to mount them, I'm asked for my decryption password. Regardless of whether I then click "Forget password immediately" or "Remember password until you logout", though, I find that Ubuntu does not lock the drives when I log out. Rather, when I log back in, they're still mounted. (To be clear, restarting the computer does unmount them so that they require the password on the next log in.) I'm concerned that these drives are remaining unprotected when I log out without restarting my computer. I would be grateful for help understanding whether this is a bug. Thank you!

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• How to take screenshot while a menu is open [closed]

  - by Anwar

  Possible Duplicate: How to take a screenshot of a whole desktop with app menu selection? I recently wanted to take a screen shot of a nautilus menu to provide an image to the answer of a nautilus related question. (I was looking for it). But when I opened up the menu and press the prtsrc key, nothing happened. I have also tried Shift+PrtSrc Key and Alt+PrtScr key. Result was the same. My question is : Is is not possible not take a screenshot while you have a menu open?. Is it bug or not? Note: To test this, just right-click on the desktop, and press prtsrc key.

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• Unity launcher autohide leaves "ghost" behind?

  - by Hailwood

  In 12.04 I had the launcher set to autohide, which worked perfectly. However in 12.10 I am getting a strange "ghost" issue. Take this screenshot, with me having a maximised google chrome window, mousing over the back button. As well as this, I also get another ghosting issue when I have the panel set with an opacity, whereby whatever is in approximately the middle left of the screen gets mirrored up to to panel, but only when I move/switch to a window. But that one is not so annoying as the autohide bug, how can I fix that?

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• How can I stop LibreOffice from randomly crashing?

  - by Sam Mercier

  Libreoffice keeps on crashing randomly. It will do this when I am typing and when I am switching desktops or anything. There is no patter to it. I need some help here. Anyone had this problem or problem similar to it? Anyone have found a fix. Also it seems to happen especially prominently after my screensaver has started. I would say it happens about 97% of the time after that. This is an annoying bug and is keeping my productivity low.

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• jpegexiforient does not seem to work in 12.04

  - by Pointy

  In Ubuntu 12.04, the jpegexiforient command doesn't seem to work. I've got a .jpg file for which exif clearly shows (correct) EXIF orientation information, but running jpegexiforient on the file returns nothing. I don't particularly care about that command, but it makes exifautotran not work. I could (and might) rewrite that script to use exif instead, but I'm just wondering if there's something dumb I'm just doing wrong. I found this somewhat old bug report but its suggestion of running exif to update the setting didn't make any difference. Does jpegexiforient work for anybody?

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• Lubuntu 12.04 is a non-LTS release - does this mean that LXDE isn't, either?

  - by MHC

  Lubuntu 12.04 is not a long-term-support release. That's mostly due to a lack of manpower. But I don't use Lubuntu on my machine, I use LXDE over stock Ubuntu 12.04 LTS. So my question is: In the next five years, will there be security updates and bug fixes for LXDE-packages such as Openbox, PCmanFM and LXsession? Or does the "LTS" in 12.04 LTS only include stock Unity packages? I guess this question is just as relevant for any other DE out there.

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• Test descriptions/name, say what the test is? or what it means when it fails?

  - by xenoterracide

  The API docs for Test::More::ok is ok($got eq $expected, $test_name); right now in one of my apps I have $test_name print what the test is testing. So for example in one of my tests I have set this to 'filename exists'. What I realized after I got a bug report recently, and realized that the only time I ever see this message is when the test is failing, if the test is failing that means the file doesn't exist. In your opinion, do you think these $test_name's should say what the test means if successful? what it means if it failed? or do you think it should say something else? please explain why?

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• KDE's Dolphin Can't See Connected devices such as Nikon, Canon Cameras

  - by Swapnil

  I have noticed this problem across all distros including Kubuntu and openSUSE. Many times my Nikon D 7000 and Canon HF 11 are not seen or mounted by Dolphin. When I connect the Cameras I don't get any notification in the tray which otherwise shows connected device. Ironically when I open Nautilus then I can clearly see the cameras mounted. I also have a request that what these devices don't appear on Dolphin's side panel automatically. It makes life easier for a users. https://bugs.launchpad.net/ubuntu/+source/dolphin/+bug/956806/+attachment/2879913/+files/dolphin.png

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• Doubts regarding the behaviour of 'autoremove' command and '--auto-remove' flag

  - by Jasper Loy

  After reading several man pages and forums, I thought that running 'apt-get autoremove' without any following argument removes all unused dependencies left on the system, while running 'apt-get autoremove xxx' removes xxx together with its unused dependencies. However I found this to be not true. Running 'apt-get autoremove xxx' not only removes xxx together with its unused dependencies, it also removes all other unused dependencies. So I tried to run 'apt-get remove --auto-remove xxx', thinking that this would remove only xxx and its unused dependencies. To my surprise, this also removed xxx, its unused dependencies and all other unused dependencies. Is this the intended behaviour of the commands or a bug? Is there any quick way to remove xxx and its unused dependencies without removing other unused dependencies?

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• CAM XML Editor version 2.2.1 now available.

  - by drrwebber

  CAM Editor v2.2.1 release is now available. Lots of nice enhancements, CAMV performance boost and important bug fixes for DoD, NIEM and LEXS schema. Download is available from the CAM XML Editor Resource Site. The CAM editor is the leading open source XML Editor/Validation/Schema designer for rapidly building and deploying complete XML information exchanges. Provides a visual WYSIWYG structure with rule entry wizards and drag and drop dictionary components. Will import, analyze and refactor existing XML Schema. Oracle is a proud sponsor of the project and its use on the NIEM.gov initiative.Creates XSD schema + JAXB bindings, Mindmap or UML models (XMI), XML test suite examples, HTML documentation + spreadsheets (NIEM IEPDs). XSD schema export in default, flatten, NIEM, and OASIS modes. Generates canonical component dictionaries from schema sets, ERwin models, or spreadsheets.

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• How can I edit/create new launcher items in Unity?

  - by Ike

  Will Unity allow making custom launcher icons from .desktop files or via menu editing system? (Right now the launcher doesn't give the option to "keep in launcher" on all programs. For some programs I use, I have to make custom launchers or .desktop files. For instance, daily blender builds are generally just folders with an executable. In basic gnome or kde, I can make a new menu entry with the menu editing system. Then, I can also add it to docky either from the menu or by dragging a .desktop file to it. Unity launcher doesn't support drag and drop, so thats not a bug or anything, but when i open a .desktop file, it has unpredictable results. Most time it will not have"keep in launcher". Sometime it will have a pinnable item without the .desktop's icon, and if i pin the item to the launcher, it will not call upon the program again after closing it. I've also gotten it to just work with a .desktop file for "celtx".

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• Bitbucket and a small development house

  - by Marlon

  I am in the process of finally rolling Mercurial as our version control system at work. This is a huge deal for everyone as, shockingly, they have never used a VCS. After months of putting the bug in management's ears, they finally saw the light and now realise how much better it is than working with a network of shared folders! In the process of rolling this out, I am thinking of different strategies to manage our stuff and I am leaning towards using Bitbucket as our "central" repository. The projects in Bitbucket will solely be private projects and everyone will push and pull from there. I am open to different suggestions, but has anyone got a similar setup? If so, what caveats have you encountered?

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• Getting the Dell XPS 16 Synaptics touchpad to work after hibernation

  - by Aron Rotteveel

  I am currently experimenting with using Ubuntu as a my main OS instead of Windows 7. So far, pretty much everything is working fine, except for an issue that I am having with my touchpad. I have a Dell XPS 16 (1640) with a Synaptics touchpad. It works out of the box, but it seems that it stops working after returning from hibernation mode. This problem has also been addressed in an earlier bug, but judging from this bugreport, it should be fixed by now. I am running the 2.6.35-23-generic-pae kernel. Any ideas?

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• Debugging Minimum Translation Vector

  - by SyntheCypher

  I implemented the minimum translation vector from codezealot's tutorial on SAT (Separating Axis Theorem) but I'm having an issue I can't quite figure out. Here's the example I have: As you can see in top and bottom left images regardless of the side the of the green car which red car is penetrating the MTV for the red car still remains as a negative number also here is the same example when the front of the red car is facing the opposite direction the number will always be positive. When the red car is past the half way through the green car it should switch polarity. I thought I'd compensated for this in my code, but apparently not either that or it's a bug I can find. Here is my function for finding and returning the MTV, any help would be much appreciated: Code

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• "sudo apt -get install foo-" causes removing foo package and everything depends on it

  - by M.Elmi

  While working in command prompt, I accidentally typed following command: sudo apt-get install python3- and ubuntu started removing python3 and everything depends on it (including firefox and much more). Fortunately I closed that terminal immediately and reverted everything by checking dpkg log file, but I was wondering why an install command should act like remove? Is it a bug? Consider the situation that you are looking for a package name (pressing Tab twice) and going through possibilities by pressing Enter key and those Enter keys remain in the keyboard buffer and.... youhaaaa... apt-get is removing the entire installation in front of your eyes.

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• Unable to connect via Mobile Broadband - But its detected - 12.10

  - by Rexford

  Previously (on ubuntu 12.04), i will just connect my 3G mobile broadband modem, and will start browsing after enabling it and going through the setup process. However, on the 12.10, I'm able to setup my connection, but it doesn't connect to the internet. All settings are okay. I've tried two different network providers in Ghana, still, i'm not able to connect. At times, i'm notified that, its connected to the "home network" of the service provider, but disconnects in less than 10 seconds. Is it supposed to be a bug? I've been reading about the wvdial, but I'm wondering something that used to be possible by "default" in Ubuntu should now be "configured" via a software. Help!

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• Display current layout (language code/country flag) in keyboard indicator

  - by Jono

  Just upgraded from 10.04 to 10.10, and the keyboard indicator applet no longer displays the two-letter country code for the active layout. This is terrible. Is this the default behaviour? Anyone using two layouts can't tell which language they're in. I can't seem to find the setting for this, it used to be in the preferences for keyboard layout. Update 1: In case this wasn't obvious - I have two keyboard layouts - English and Hebrew. I just upgraded form 10.04, where the country code (USA/IL) was displayed, overlaid on the flag. Now all I get is a vague keyboard icon, and can't find the settings for this. Update 2: this seems to be a bug that people have been reporting since Lucid, and is now back in Maverick

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• Houston We have a Problem with Silverlight Client OM&hellip;

  - by MOSSLover

  So I was playing around with NavigationNodeCollection, which is basically like SPNavigationNodeCollection just to make sure it worked without a hitch…Here is a little sample snippet of what should work: Unfortunately, you get a nice little javascript error that does not allow you to access the child nodes.  I tried a foreach() loop that gets a NavigationNode for each parent then loops through the NavigationNode.Children that did not work either.  I threw in two ExecuteQueryAsync statements thinking that would help, unfortunately adding a second statement provides no different results.  This appears to be a bug in the Silverlight Client Object Model.  I reported the error.  Hopefully, we get a fix by RTM so that we can use the easier method to get items into Silverlight, otherwise it’s back to WCF and cross domain policies.  We all love cross domain policies right? Technorati Tags: Client Object Model,SharePoint 2010,Silverlight

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• My Oracle Support 6.3 - Knowledge Highlights

  - by JanSyss

  My Oracle Support 6.3 was released over the weekend (13-Oct-2012), and with that we released 30+ enhancements and 60+ bug fixes. Most important changes Search Suggestions are auto-correcting spelling errors, more suggestions for 'how to' type questions, enhanced usability to see the suggested additional terms. Improved Knowledge Base region on the My Oracle Support dashboard: recent searches from this region now retain the search attributions (e.g. pre-selected products or release). Search Tip: if the Knowledge Base region doesn't show up as the first region in the right column on the My Oracle Support dashboard, consider personalizing your dashboard to put it first, so that you right there for searching. Specifying the product you are researching an issue for, with optionally version and task as well, makes searches in the majority of the cases more precise. for more information, see my comments in my previous blog on the topic: https://blogs.oracle.com/supportportal/entry/mos_6_2_release Better support for searches on ORA-600 & ORA-700: no longer a difference in results between searching on 'ORA-600 [Arg1]' and 'Ora-00600: Internal Error Code, Arguments: [Arg1]'.

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• redefine shortcuts for keys being set to default after reboot

  - by MYA

  i am using PHPStorm editor on Ubuntu 14.04. Everything is so smooth that I am loving the experience (especially the workspace experience is amazing) however this bug is giving me headache... some of the editor's short-cuts clash with default Ubuntu keys (Alt + Ctrl + Left,Right,Up or Down arrow keys). I have changed the default keys to (super + Left,Right,Up and Down arrow keys) so they don't collide with my editor but after the reboot, Ubuntu changes are somehow reverting to default. This keeps comming again and again. i am sure there is a way out so therefore need help with that...

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• migrating product and team from startup race to quality development

  - by thevikas

  This is year 3 and product is selling good enough. Now we need to enforce good software development practices. The goal is to monitor incoming bug reports and reduce them, allow never ending features and get ready for scaling 10x. The phrases "test-driven-development" and "continuous-integration" are not even understood by the team cause they were all in the first 2 year product race. Tech team size is 5. The question is how to sell/convince team and management about TDD/unit testing/coding standards/documentation - with economics. train the team to do more than just feature coding and start writing test units along - which looks like more work, means needs more time! how to plan for creating units for all backlog production code

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• Getting graduates up to speed?

  - by Simon

  This question got me thinking about how comapnies deal with newly-hired graduated. Do experienced programmers expect CS graduates to write clean code (by clean I mean code easily understandable by others — maybe that is too much to expect?) Or do significant portion of graduates at your place (if any) just end up testing and fixing small bugs on existing applications? And, even if they do bug fixes, do you end up spending double the amount of time just checking they did not end up breaking anything and creating new bugs? How do you deal with such scenarios when pair programming and code reviews are not available options (for reasons such as personal deadlines), and also what techniques did you find to get fresh graduate up to speed? Some suggestions would be great.

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