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• How to Add the Old Control Panel to the Metro Start Screen in Windows 8

  - by Taylor Gibb

  By default there is no way to easily access the old Control Panel in Windows 8, in order to get to it you have to go through the new Metro Control Panel or switch to Explorer. Here’s how to create your own tile for it. To get started you need to create a shortcut, so right-click on the desktop, and choose New –>  Shortcut. When you are asked for the location of the item, type the following: The Best Free Portable Apps for Your Flash Drive Toolkit How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC

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• eReaderLookup Catalogs and Compares Over 100 eBook Readers

  - by Jason Fitzpatrick

  Although the Kindle and Nook get the most press time, there’s a world of ebook readers out there; eReaderLookup helps you search by price, size, screen type, storage, and other parameters to find the perfect ebook reader for your needs. Whether you’re trying to find a reader with an SD card slot, a large screen, or native support for an less-than-popular file format, you can plug it into eReaderLookup and see if a reader exists that fits your needs. If there is more than one reader that matches your search parameters you can easily compare them in a side-by-side setup to quickly compare the stats. Hit up the link below to take it for a spin. eReaderLookup [via MakeUseOf] How to Stress Test the Hard Drives in Your PC or Server How To Customize Your Android Lock Screen with WidgetLocker The Best Free Portable Apps for Your Flash Drive Toolkit

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• Donkey Kong Wall Shelves [DIY Project Inspiration]

  - by Asian Angel

  Are you looking for inspiration for a geeky DIY project to get into over the holiday weekend? Then take a look at this fantastic looking set of Donkey Kong wall shelves created by artist Igor Chak! From the website: So here is a Donkey Kong wall, strong, good looking but still has its character. The wall is made out of individual sections; each section is made out of durable but light carbon fiber, anodized aluminum pixels that are joined with strong stainless steel rods and toughened glass tops. The special mounts themselves are made out of steel and can support up to 60 lbs. Igor’s notes and additional images for the project can be found approximately half way down the webpage linked below. If Donkey Kong is not your favorite game, this could still inspire a shelving project focused on the one you like best! Donkey Kong Wall [via Neatorama] HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows? Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For?

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• How to Install Incompatible Android Apps from Google Play

  - by Chris Hoffman

  Some Android apps on Google Play claim to be incompatible with various devices. There’s a good chance that these apps will run fine on many of these devices – you can bypass this check with root access. Some apps won’t actually work after you install them, but many will. This also solves problems with games that will install but refuse to play – for example, Gameloft games with the “this device is incompatible” message. Hack Your Kindle for Easy Font Customization HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It

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• What Keeps You from Changing Your Public IP Address and Wreaking Havoc on the Internet?

  - by Jason Fitzpatrick

  What exactly is preventing you (or anyone else) from changing their IP address and causing all sorts of headaches for ISPs and other Internet users? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Whitemage is curious about what’s preventing him from wantonly changing his IP address and causing trouble: An interesting question was asked of me and I did not know what to answer. So I’ll ask here. Let’s say I subscribed to an ISP and I’m using cable internet access. The ISP gives me a public IP address of 60.61.62.63. What keeps me from changing this IP address to, let’s say, 60.61.62.75, and messing with another consumer’s internet access? For the sake of this argument, let’s say that this other IP address is also owned by the same ISP. Also, let’s assume that it’s possible for me to go into the cable modem settings and manually change the IP address. Under a business contract where you are allocated static addresses, you are also assigned a default gateway, a network address and a broadcast address. So that’s 3 addresses the ISP “loses” to you. That seems very wasteful for dynamically assigned IP addresses, which the majority of customers are. Could they simply be using static arps? ACLs? Other simple mechanisms? Two things to investigate here, why can’t we just go around changing our addresses, and is the assignment process as wasteful as it seems? The Answer SuperUser contributor Moses offers some insight: Cable modems aren’t like your home router (ie. they don’t have a web interface with simple point-and-click buttons that any kid can “hack” into). Cable modems are “looked up” and located by their MAC address by the ISP, and are typically accessed by technicians using proprietary software that only they have access to, that only runs on their servers, and therefore can’t really be stolen. Cable modems also authenticate and cross-check settings with the ISPs servers. The server has to tell the modem whether it’s settings (and location on the cable network) are valid, and simply sets it to what the ISP has it set it for (bandwidth, DHCP allocations, etc). For instance, when you tell your ISP “I would like a static IP, please.”, they allocate one to the modem through their servers, and the modem allows you to use that IP. Same with bandwidth changes, for instance. To do what you are suggesting, you would likely have to break into the servers at the ISP and change what it has set up for your modem. Could they simply be using static arps? ACLs? Other simple mechanisms? Every ISP is different, both in practice and how close they are with the larger network that is providing service to them. Depending on those factors, they could be using a combination of ACL and static ARP. It also depends on the technology in the cable network itself. The ISP I worked for used some form of ACL, but that knowledge was a little beyond my paygrade. I only got to work with the technician’s interface and do routine maintenance and service changes. What keeps me from changing this IP address to, let’s say, 60.61.62.75 and mess with another consumer’s internet access? Given the above, what keeps you from changing your IP to one that your ISP hasn’t specifically given to you is a server that is instructing your modem what it can and can’t do. Even if you somehow broke into the modem, if 60.61.62.75 is already allocated to another customer, then the server will simply tell your modem that it can’t have it. David Schwartz offers some additional insight with a link to a white paper for the really curious: Most modern ISPs (last 13 years or so) will not accept traffic from a customer connection with a source IP address they would not route to that customer were it the destination IP address. This is called “reverse path forwarding”. See BCP 38. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• Stunning DIY Aluminum and Walnut Case Mode Is a Work of Art

  - by Jason Fitzpatrick

  Many of the case mods we come across are intricate and packed with custom lighting and other geeky flourished. This case made take an opposite approach, combining aluminum and walnut to create a sleek and stunning living-room friendly HTPC case. Over in the Bit-Tech case modding forums, user Gtek shares his stunning case mod. Inside the block of aluminum and walnut you see here is a mini-ATC board, power supply, dual hard drives, and an optical drive. A single photo can’t do it justice so we highly recommend hitting up the link below to check out his sketches, build photos, and, of course, the gorgeous photos of the completed case–including the hidden peripheral panel and slot-loading drive. Tenuis – A DIY HTPC Case [via Apartment Therapy] 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

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• Print Your Favorite Video Game Character in 3D

  - by Jason Fitzpatrick

  Beloved video game characters of yesterday are perfect candidates for 3D printing with their simple and block-based sprite shapes. Read on to learn more about the process and mathematics of turning 2D sprites into 3D models. Courtesy of Mikola Lysenko, a computer scientist and mechanical engineer, we’re treated to not just a tutorial on how to create a 3D shape from a 2D seed image, but the mathematics behind figuring out exactly what that 2D sprite should look like if stretched out into three dimensions. Hit up the link below for his tour of techniques including multiview stereo reconstruction and space carving (and why he went with one technique over the other)–the explanation of his process is just as interesting as the cool results it yields. Turning 8-Bit Sprites into Printable 3D Models [via Hack A Day] How To Create a Customized Windows 7 Installation Disc With Integrated Updates How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using?

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• Roll a DIY Camera Jib for $25

  - by Jason Fitzpatrick

  Video gear is expensive; save your pennies by building a DIY camera jib for smooth camera movement on a budget. Over at Oliva tech they explain just how few parts you need to build their DIY jib: The guys here at the studio mocked up a simple DIY jib that is not only ridiculously inexpensive to piece together, but also very straight forward. The point of this jib was to get a very wide range of motion from top to bottom with only a few feet of 0.75? square tube, 1? angled aluminum, 1/4? nuts and bolts, and nylon washers is all you’ll need to put the jib together. This light weight jib can be used on small portable tripods, but will require a fluid head for panning left and right. Hit up the link below for a detailed parts list and build guide. How to Make a DIY Camera Jib [via Make] How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows? Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS

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• Ask the Readers: Do You Use a Desktop Email Client?

  - by Jason Fitzpatrick

  Thanks to the rise of free and numerous webmail providers, there’s an entire generation of email users who have never used a desktop email client. None the less there are still many dedicated desktop client users (and reasons to be one)–are you among them? Image available as wallpaper here. Whether you’re webmail all the way, stick with your very desktop email client, or use a hybrid system, we want to hear from you. How are you reading and responding to your email? On the web? After downloading it to your dedicated client? What’s the advantages and disadvantages to the way you do things; how would you sell your email workflow to your fellow readers? Sound off in the comments and then check back in on Friday for the What You Said roundup to see how your fellow readers manage their email workflow. 6 Start Menu Replacements for Windows 8 What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives? How To Log Into The Desktop, Add a Start Menu, and Disable Hot Corners in Windows 8

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• If Computer Problems were Physical Life Events [Video]

  - by Asian Angel

  Things can be bad (and frustrating) enough when you have problems with your computer, but what if those events actually crossed over into physical reality? Note: Video contains some language that may be considered inappropriate. If Computer Problems Were Real – Awkward Spaceship [via Fail Desk] How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage

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• All day optimizer event....

  - by noreply(at)blogger.com (Thomas Kyte)

  I've recently taken over some of the responsibilities of Maria Colgan (also known as the "optimizer lady") so she can move onto supporting our new In Memory Database features (note her new twitter handle for that: https://twitter.com/db_inmemory ).To that end, I have two one day Optimizer classes scheduled this year (and more to follow next year!).  The first one will be Wednesday November 20th in Northern California.  You can find details for that here: http://www.nocoug.org/ .The next one will be 5,500 miles (about 8,800 km) away in the UK - in Manchester.  That'll take place immediately following the UKOUG technical conference taking place the first week of December on December 5th.  You can see all of the details for that here: http://www.ukoug.org/events/tom-kyte-seminar-2013/I know I'll be doing one in Belgrade early next year, probably the first week in April. Stay tuned for details on that and for more to come.

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• How to Recover From a Virus Infection: 3 Things You Need to Do

  - by Chris Hoffman

  If your computer becomes infected with a virus or another piece of malware, removing the malware from your computer is only the first step. There’s more you need to do to ensure you’re secure. Note that not every antivirus alert is an actual infection. If your antivirus program catches a virus before it ever gets a chance to run on your computer, you’re safe. If it catches the malware later, you have a bigger problem. Change Your Passwords You’ve probably used your computer to log into your email, online banking websites, and other important accounts. Assuming you had malware on your computer, the malware could have logged your passwords and uploaded them to a malicious third party. With just your email account, the third party could reset your passwords on other websites and gain access to almost any of your online accounts. To prevent this, you’ll want to change the passwords for your important accounts — email, online banking, and whatever other important accounts you’ve logged into from the infected computer. You should probably use another computer that you know is clean to change the passwords, just to be safe. When changing your passwords, consider using a password manager to keep track of strong, unique passwords and two-factor authentication to prevent people from logging into your important accounts even if they know your password. This will help protect you in the future. Ensure the Malware Is Actually Removed Once malware gets access to your computer and starts running, it has the ability to do many more nasty things to your computer. For example, some malware may install rootkit software and attempt to hide itself from the system. Many types of Trojans also “open the floodgates” after they’re running, downloading many different types of malware from malicious web servers to the local system. In other words, if your computer was infected, you’ll want to take extra precautions. You shouldn’t assume it’s clean just because your antivirus removed what it found. It’s probably a good idea to scan your computer with multiple antivirus products to ensure maximum detection. You may also want to run a bootable antivirus program, which runs outside of Windows. Such bootable antivirus programs will be able to detect rootkits that hide themselves from Windows and even the software running within Windows. avast! offers the ability to quickly create a bootable CD or USB drive for scanning, as do many other antivirus programs. You may also want to reinstall Windows (or use the Refresh feature on Windows 8) to get your computer back to a clean state. This is more time-consuming, especially if you don’t have good backups and can’t get back up and running quickly, but this is the only way you can have 100% confidence that your Windows system isn’t infected. It’s all a matter of how paranoid you want to be. Figure Out How the Malware Arrived If your computer became infected, the malware must have arrived somehow. You’ll want to examine your computer’s security and your habits to prevent more malware from slipping through in the same way. Windows is complex. For example, there are over 50 different types of potentially dangerous file extensions that can contain malware to keep track of. We’ve tried to cover many of the most important security practices you should be following, but here are some of the more important questions to ask: Are you using an antivirus? – If you don’t have an antivirus installed, you should. If you have Microsoft Security Essentials (known as Windows Defender on Windows 8), you may want to switch to a different antivirus like the free version of avast!. Microsoft’s antivirus product has been doing very poorly in tests. Do you have Java installed? – Java is a huge source of security problems. The majority of computers on the Internet have an out-of-date, vulnerable version of Java installed, which would allow malicious websites to install malware on your computer. If you have Java installed, uninstall it. If you actually need Java for something (like Minecraft), at least disable the Java browser plugin. If you’re not sure whether you need Java, you probably don’t. Are any browser plugins out-of-date? – Visit Mozilla’s Plugin Check website (yes, it also works in other browsers, not just Firefox) and see if you have any critically vulnerable plugins installed. If you do, ensure you update them — or uninstall them. You probably don’t need older plugins like QuickTime or RealPlayer installed on your computer, although Flash is still widely used. Are your web browser and operating system set to automatically update? – You should be installing updates for Windows via Windows Update when they appear. Modern web browsers are set to automatically update, so they should be fine — unless you went out of your way to disable automatic updates. Using out-of-date web browsers and Windows versions is dangerous. Are you being careful about what you run? – Watch out when downloading software to ensure you don’t accidentally click sketchy advertisements and download harmful software. Avoid pirated software that may be full of malware. Don’t run programs from email attachments. Be careful about what you run and where you get it from in general. If you can’t figure out how the malware arrived because everything looks okay, there’s not much more you can do. Just try to follow proper security practices. You may also want to keep an extra-close eye on your credit card statement for a while if you did any online-shopping recently. As so much malware is now related to organized crime, credit card numbers are a popular target.     

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• High Speed Photographs Capture Pellet Gun Destruction

  - by Jason Fitzpatrick

  What do you get when you combine high speed flash photography, a carefully focused camera, and pellet gun? Gloriously detailed pictures of pellets tearing apart fruit, cans, ceramic gnomes, and more. Alan Sailer has a passion; in his garage studio he photographs all manner of objects–bottles, raspberries, candy, soda cans–at the moment a pellet shot from a pellet gun tears them apart. The results are beautiful and reminescent of early high-speed photos by photography pioneer Edgerton Born. Hit up the link below to check out the collection and read more about his process. Alan Sailer’s High Speed Photographs [via FlavorWire] Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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• Your Brain by the Numbers [Infographic]

  - by Jason Fitzpatrick

  Your brain is a rather impressive piece of hardware; check out this infographic to see its specs laid out including power consumption, calculation speed, and more. Hit up the link below for the full resolution image. Your Brain by the Numbers [Scientific America] Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary

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• Bookmark Sentry Scans Your Chrome Bookmarks File For Bad Links and Dupes

  - by Jason Fitzpatrick

  Chrome: Bookmark Sentry, a free Chrome extension, takes the hard work out of checking your bookmark file for bad links and duplicates. Install it, forget about it, and get scheduled reports on the state of your bookmarks file. It’s that simple. Once you install the extension, open the options to toggle some basic settings to your liking (like the frequency of the scan, how long you want it to wait for a response, and whether you want it to look for bad links and/or duplicates). Once it finishes scanning you’ll get a report indicating the status of the links (why they are marked as missing or duped) and the ability to selectively or mass delete them. The only caveat we’d share is that it will tell you links behind any sort of security are unavailable. If you bookmark pages that you use for work, behind your corporate firewall for example, if the scanner runs when you’re not authenticated then it won’t be able to reach them. Other than that, it works like a charm. Bookmark Sentry is free, Google Chrome only. Bookmark Sentry [via Addictive Tips] How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows? Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS

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• StereoMood Updates; Now Offers Free iOS/Android App

  - by Jason Fitzpatrick

  StereoMood, the popular music streaming service that lets you pick tunes based on your mood, just rolled out an update that includes two brand spanking new mobile apps–one for iOS and one for Android. Grab the free apps to enjoy mood-based tunes on go. For the unfamiliar, StereoMood creates enormous playlists of music categorized by moods–whether you’re feeling happy, relaxed, melancholy, or euphoric, there’s a StereoMood playlist to match. Hit up the links below to check out the web-app or grab a copy of the new mobile apps. StereoMood / iOS App / Android App Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For? HTG Explains: What is DNS?

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• How to Convert News Feeds to Ebooks with Calibre

  - by Jason Fitzpatrick

  Setting up your ebook reader to receive bundles of articles from web sites that interest you is a great way to add functionality and great content. Read on as we show you how to turn the RSS feeds from your favorite sites into ebooks. If you’re a fan of the easy-on-the-eyes digital reading experience provided by your ebook reader, it only seems natural to set up your ebook reader to receive feeds from your favorite news sources so you can enjoy even more content. In this tutorial we’ll be walking you through a simple way to shuttle hand picked content to your ebook reader. HTG Explains: Why Linux Doesn’t Need Defragmenting How to Convert News Feeds to Ebooks with Calibre How To Customize Your Wallpaper with Google Image Searches, RSS Feeds, and More

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• How to Use a PS3 Controller as a Joystick for Your Windows PC

  - by Zainul Franciscus

  Do you find it hard to steer your mouse and hit the right keyboard key to play PC games? If you happen to have PS3 controllers, why not use them as Joysticks to play games? Image by AlphaCoders Before we begin, head over to MotionInJoy website to install the required drivers for Windows. The installer comes for both x86 (32-bit operating system) and x64 (64-bit operating system), so make sure you download the right installer for your system. If you are in doubt, just go to Start -> Control Panel –> System, to verify your system settings. HTG Explains: What Are Character Encodings and How Do They Differ?How To Make Disposable Sleeves for Your In-Ear MonitorsMacs Don’t Make You Creative! So Why Do Artists Really Love Apple?

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• How to Uninstall Internet Explorer 10 in Windows 8

  - by Taylor Gibb

  We previously explained why so many geeks hate Internet Explorer, and even though Internet Explorer 9 and 10 are greatly improved, and on par with the competition, we’re still going to explain how to uninstall it from Windows 8 if you should want to do so. Uninstalling Internet Explorer 10 Press the Win + R keyboard combination and type appwiz.cpl into the run box, then hit enter. When the Programs and Features window opens, you are going to want to click on the “Turn Windows features on or off” hyperlink on the left hand side. Next, find Internet Explore and uncheck it. You will then be given a warning, you can just click yes to continue. Now click on the OK button, and then reboot your machine. Once you machine has restarted, you will see that Internet Explorer is no longer in the taskbar You should also notice that the Metro version of Internet Explorer has also been removed. That’s all there is to it. How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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• Launch Photography Is a Beautiful Collection of Shuttle Photos

  - by Jason Fitzpatrick

  Photographer Ben Cooper has a soft spot for the Space Shuttles; check out this excellent galleries to see everything from dynamic launch photos to beautiful fish-eye photos of the cockpits. Launch Photography [via Neatorama] How To Create a Customized Windows 7 Installation Disc With Integrated Updates How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using?

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Use a Coffee Cup Sleeve as a Temporary Lens Hood

  - by Jason Fitzpatrick

  Whether you left your lens hood at home or you don’t even have one, this quick and dirty hack turns a coffee cup sleeve into a temporary lens hood. Slide the sleeve around the lens, take the photos, toss it in the recycling bin. Except for making a quick cut with pocket knife to adjust the size (if need be) there’s not much else you need to do for this simple sleeve-to-hood hack. [via DIY Photography] How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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• Understanding Photography Lighting with a Single Egg [Video]

  - by Jason Fitzpatrick

  In this informative video, veteran photographer Joe Edelman demonstrates the basics of photography lighting with a humble egg. An egg is an excellent shape for experimenting with and studying lighting because the curved surfaces provide a nice clean gradient to study how the light wraps and falls as you move around the light source. Check out the video above to see Edelman’s full demonstration of the humble egg as a photography teaching tool. [via DIY Photography] The Best Free Portable Apps for Your Flash Drive Toolkit How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC

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• Java Spotlight Episode 104: Devoxx 4 Kids

  - by Roger Brinkley

  Stephan Jannsen talks about the new Devoxx 4 Kids that he launched this last weekend in Belgium. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News WebSocket JSR Early Draft (JSR 356) JAX-RS 2 Public Draft (JSR 339) JMS2, JAX-RS 2, WebSocket, JSON integrated in GlassFish 4 Promoted Builds Java EE 7 Revised Scope - Q2 2013 JavaOne Content Available for Free Please try Oracle's Java Uninstall Applet OpenJDK Community and Project Scorecard Experimental new utility to detect issues in javadoc comments PermGen Elimination project is promoting JDK bug migration milestone: JIRA now the system of record Project Jigsaw: On the next train New OpenJDK Projects: ThreeTen & Project Sumatra Events Oct 15-17, JAX London, London, United Kingdom Oct 20, Devoxx 4 Kids Français, Brussels, Belgium Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewStephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world.Devoxx 4 KidsNew to Java Programming Center -- Young Developers What’s Cool "Here is the draft proposal to add a public Base64 utility class for JDK8." Default methods for jdk8: request for code review Raspberry Pi Model B now ships with 512MB of RAM JDuchess roadshow on the Island of Java. Nety and Mila from Meruvian.First week roadshowSecond week roadshowThird week part 1

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• Mississippi Passes Data Breach Notification Law

  The Magnolia State this week became the latest to pass a law requiring businesses to immediately notify customers when their data has been compromised.

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