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• Walking to the North Pole to raise money to protect children from cruelty.

  - by jessica.ebbelaar

  Hi, my name is Luca. I joined Oracle in 2005 and I am currently working as a Dell EMEA Channel Manager UK, Ireland and Iberia and I am responsible for the Oracle Dell relationship for the above 3 countries. On the 31st of March 2011 I will set out to complete the ultimate challenge. I will walk and ski across the frozen Arctic to the Top of The World: the GEOGRAPHIC North Pole. While dragging all my supplies over 60 Nautical miles of moving sea ice, in temperatures as low as minus 30 degrees Celsius. I will spend 8 to 10 days preparing, working, living and travelling to the North Pole to 90 degree north. In November I spent a full week of training for this trip.( watch my video). This gave me the opportunity to meet the rest of the team, testing all the gear and carrying an 18inch tyre around the country side for 8 hours per day. I am honored to embark this challenging journey to support the National Society for the Prevention of Cruelty to Children (NSPCC). The NSPCC helped more than 750,000 young people to speak out for the first time about abuse they had suffered. I am a firm believer that in order to build a stronger, healthier and wiser society we need to support and help future generations from the beginning of their life journey. This is why cruelty to children must stop. FULL STOP.   Through Virgin Money Giving, you can sponsor me and donations will be quickly processed and passed to NSPCC. Virgin Money Giving is a non-profit organization and will claim gift aid on a charity's behalf where the donor is eligible for this. If you are a UK tax payer please don't forget to select Gift Aid. Gift Aid is great because it means charities get extra money added to their donations at no extra cost to the donor. For every £1 donated, the charity currently receives £1.28 when you add Gift Aid. Anyone who would like to find out more can visit my Facebook page ‘Luca North Pole charity fundraising trip’ I really appreciate all your support and thank you for supporting the NSPCC. Tags van Technorati: Channel Manager,challenge,Arctic,North Pole,NSPCC,cruelty to children,Luca North Pole charity fundraising trip. If fou have any questions related to this article contact [email protected].

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• Roll your own free .NET technical conference

  - by Brian Schroer

  If you can’t get to a conference, let the conference come to you! There are a ton of free recorded conference presentations online… Microsoft TechEd Let’s start with the proverbial 800 pound gorilla. Recent TechEds have recorded the majority of presentations and made them available online the next day. Check out presentations from last month’s TechEd North America 2012 or last week’s TechEd Europe 2012. If you start at http://channel9.msdn.com/Events/TechEd, you can also drill down to presentations from prior years or from other regional TechEds (Australia, New Zealand, etc.) The top presentations from my “View Queue”: Damian Edwards: Microsoft ASP.NET and the Realtime Web (SignalR) Jennifer Smith: Design for Non-Designers Scott Hunter: ASP.NET Roadmap: One ASP.NET – Web Forms, MVC, Web API, and more Daniel Roth: Building HTTP Services with ASP.NET Web API Benjamin Day: Scrum Under a Waterfall NDC The Norwegian Developer Conference site has the most interesting presentations, in my opinion. You can find the videos from the June 2012 conference at that link. The 2011 and 2010 pages have a lot of presentations that are still relevant also. My View Queue Top 5: Shay Friedman: Roslyn... hmmmm... what? Hadi Hariri: Just ‘cause it’s JavaScript, doesn’t give you a license to write rubbish Paul Betts: Introduction to Rx Greg Young: How to get productive in a project in 24 hours Michael Feathers: Deep Design Lessons ØREDEV Travelling on from Norway to Sweden... I don’t know why, but the Scandinavians seem to have this conference thing figured out. ØREDEV happens each November, and you can find videos here and here. My View Queue Top 5: Marc Gravell: Web Performance Triage Robby Ingebretsen: Fonts, Form and Function: A Primer on Digital Typography Jon Skeet: Async 101 Chris Patterson: Hacking Developer Productivity Gary Short: .NET Collections Deep Dive aspConf - The Virtual ASP.NET Conference Formerly known as “mvcConf”, this one’s a little different. It’s a conference that takes place completely on the web. The next one’s happening July 17-18, and it’s not too late to register (It’s free!). Check out the recordings from February 2011 and July 2010. It’s two years old and talks about ASP.NET MVC2, but most of it is still applicable, and Jimmy Bogard’s Put Your Controllers On a Diet presentation is the most useful technical talk I have ever seen. CodeStock Videos from the 2011 edition of this Tennessee conference are available. Presentations from last month’s 2012 conference should be available soon here. I’m looking forward to watching Matt Honeycutt’s Build Your Own Application Framework with ASP.NET MVC 3. UserGroup.tv User Group.tv was founded in January of 2011 by Shawn Weisfeld, with the mission of providing User Group content online for free. You can search by date, group, speaker and category tags. My View Queue Top 5: Sergey Rathon & Ian Henehan: UI Test Automation with Selenium Rob Vettor: The Repository Pattern Latish Seghal: The .NET Ninja’s Toolbelt Amir Rajan: Get Things Done With Dynamic ASP.NET MVC Jeffrey Richter: .NET Nuggets – Houston TechFest Keynote

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• Gparted Partition Mount Points Alternate Between 2 Physical Disk Drives

  - by California Ken

  I'm running Ubuntu Server 14.04 on a system with 2 physical disk drives. I am frequently seeing mount errors on startup. When I check the drive partitions using GPARTED, I see that my two "non-system created" data partitions have the wrong disk assignments (i.e. sda1 vs sdb1) or visa-versa. If I hand edit /etc/fstab to match GPARTED, the system will boot error free one time. On the second restart I will get the "serious mount problem" error for the 2 data partitions and when I check GPARTED, the disk assignments have changed again (again, GPARTED and fstab don't match). A listing of my /etc/fstab is: /etc/fstab: static file system information. # Use 'blkid' to print the universally unique identifier for a device; this may be used with UUID= as a more robust way to name devices that works even if disks are added and removed. See fstab(5). # / was on /dev/sdb2 during installation UUID=766a06a4-e5af-484a-adf0-fa1e88da7212 / ext4 errors=remount-ro,user_xattr,acl,barrier=1 0 1 swap was on /dev/sda6 during installation UUID=8c42f835-ead3-43fb-88d8-196f5dfc3aa7 none swap sw 0 0 swap was on /dev/sdb3 during installation UUID=2214deec-ba98-47da-aea7-4e46998f3e57 none swap sw 0 0 /dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0 /dev/sda1 /media/ken/Linux-Data ext3 defaults 0 2 /dev/sda5 /media/ken/Data2 ext4 defaults 0 2 The device designations in the last 2 lines are the ones in question. The fstab entries to NOT change between system restarts but the mount points in the GPARTED display do. Does anyone have a fix for this? Thanks Mr. Young and Mr Gedak, Following is my fstab file and two blkid outputs. The fstab output is correct. The first blkid output was after a reboot and is WRONG! The sda and sdb device partition data is reversed. The 2nd blkid output was after a second reboot (fstab not changed). It shows the sda and adb partition data CORRECTLY. I didn't see any duplicate UUIDs. Does anyone have any idea why the GPARTED and blkid outputs alternate on consecutive reboots? The alternating partition data is real since when the partition assignments are reversed, the boot sequence halts with disk mounting errers (I have to press "s" to skip the mounts). Thanks again. Ken I copied the contents of a text file showing my fstab and 2 blkid outputs. The text file contents show up in the text entry box but does not appear in the main body of the question. Is there a way I can attach the text file or edit this question so that the text is displayed for question viewers?

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• Mark Zuckerberg tops the list of 50 Highest Rated CEOs. 3 Indian CEOs feature in the list.

  - by Gopinath

  Mark Zuckerberg, the CEO of Facebook is rated as the best CEO according to a report released by the popular employee reviews website Glassdoor.com. 50,000 employees reviews submitted to Glassdoor in the past 1 year are considered for preparing the rating list and Zukerberg topped the list with 99 percent approval to the question “Do you approve of the way your CEO is leading the company?”. Wow! That’s an amazing support to Zukergerg from his employees though stock market and share holders are not with him. Coincidently Facebook is also rated as the best company to work by Glassdoor in a recent survey. Here is the list of top 10 CEOs Mark Zuckerberg, Facebook; 99.3% Approval Bill McDermott & Jim Hagemann Snabe, SAP; 99% Approval Dominic Barton, McKinsey & Company; 97% Approval Jim Turley, Ernst & Young; 96% Approval John E. Schlifske, Northwestern Mutual; 96% Approval Frank D’Souza, Cognizant Technology Solutions; 96% Approval Joe Tucci, EMC; 96% Approval Paul E. Jacobs, QUALCOMM; 95% Approval Richard K. Davis, U.S. Bank; 95% Approval Pierre Nanterme, Accenture; 95% Approval 3 Indian CEOs in the top 50 list – TCS, Wipro & MindTree The list featured three Indian CEOs and all the three are leading Software IT Services organizations in India and creating thousands of IT jobs.  Natarajan Chandrasekaran – the CEO of TCS is at 25th position, Krishnakumar Natarajan – the CEO of MindTree is at 28th position and  Wipro’s T.K.Kurien is at 44th position. Glad to see Indian CEO joining the global ranks. Tech Heavy Weights Google, Apple, Amazon & Microsoft aren’t in top 10 Another thing to note from this report is that the CEO’s of technology heavy weights Google, Apple, Amazon and Microsoft are not in the top10 list- looks like their employees are not really happy with their bosses. At least not as happy as their peers at Facebook. Google CEO’s Larry Page is at 11th position, Jeff Bezos of Amazon at 16th position and Tim Cook of Apple is at 18th position. Well the Microsoft CEO is not even in the list of top 50!! You can read the complete list of ratings at Glassdoor.com’s blog. Photo Credit: Andrew Feinberg

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• The Diabolical Developer: What You Need to Do to Become Awesome

  - by Tori Wieldt

  Wearing sunglasses and quite possibly hungover, Martijn Verburg's evil persona provided key tips on how to be a Diabolical Developer. His presentation at TheServerSide Java Symposium was heavy on the sarcasm and provided lots of laughter. Martijn insisted that developers take their power back and get rid of all the "modern fluff" that distract developers.He provided several key tips to become a Diabolical Developer:*Learn only from yourself. Don't read blogs or books, and don't attend conferences. If you must go on forums, only do it display your superiority, answer as obscurely as possible.*Work aloneBest coding happens when you alone in your room, lock yourself in for days. Make sure you have a gaming machine in with you.*Keep information to yourselfKnowledge is power. Think job security. Never provide documentation. *Make sure only you can read your code.Don't put comments in your code. Name your variables A,B,C....A1,B1, etc.If someone insists you format your in a standard way, change a small section and revert it back as soon as they walk away from your screen. *Stick to what you knowStay on Java 1.3. Don't bother learning abstractions. Write your application in a single file. Stuff as much code into one class as possible, a 30,000-line class is fine. Makes it easier for you to read and maintain.*Use Real ToolsNo "fancy-pancy" IDEs. Real developers only use vi.*Ignore FadsThe cloud is massively overhyped. Mobile is a big fad for young kids.The big, clunky desktop computer (with a real keyboard) will return.Learn new stuff only to pad your resume. Ajax is great for that. *Skip TestingTest-driven development is a complete waste of time. They sent men to the moon without unit tests.Just write your code properly in the first place and you don't need tests.*Compiled = Ship ItUser acceptance testing is an absolute waste of time. *Use a Single ThreadDon't use multithreading. All you need to do is throw more hardware at the problem.*Don't waste time on SEO.If you've written the contract correctly, you are paid for writing code, not attracting users.You don't want a lot of users, they only report problems. *Avoid meetingsFake being sick to avoid meetings. If you are forced into a meeting, play corporate bingo.Once you stand up and shout "bingo" you will kicked out of the meeting. Job done.Follow these tips and you'll be well on your way to being a Diabolical Developer!

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• Why a graduate program in South Africa?

  - by anca.rosu

  South Africa, like many other countries, is desperate for skills. Good, solid, technical skills – together with a get-up-and-go attitude – and the desire to work for a world-class organization that is leading the way! In addition, we have made a commitment in South Africa that we need to transform our organization and develop and empower Black individuals who historically have not had the opportunity to participate in the global economy. It is through this investment in our country's people that we contribute to the development of a nation capable of competing on the global stage. This makes for an exciting recipe! We have: Plenty of young and talented individuals who are eager to get stuck in and learn. Formal, recognized qualifications that form the basis for further development. A huge big global organization – Oracle – that is committed to developing these graduates and giving them an opportunity that is out of this world! Mix the above ‘ingredients’ together Tackle and remove potential “lumps & bumps” along the way as we learn and grow together Nurture and care for each other in a warm but tough environment What have we achieved? In most cases, the outcome is an awesome bunch of new talent that is well equipped to face the IT world. Where we have the opportunity and suitable headcount available to employ these graduates at Oracle we snap them up – alternatively our business partners and customers are always eager to recruit Oracle graduates into their organizations! These individuals go through real-life work place experience whilst at Oracle. In some cases they get to travel internationally. The excitement and buzz gets into their system and their blood becomes truly RED! Oracle RED! This is valuable talent and expertise to have in our eco-system and it’s an exciting program to be a part of not only as a graduate but as an Oracle employee too!   If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com. Technorati Tags: South Africa,technical skills,graduate program,opportunity,global organization,new talent

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• Enterprise 2.0 Conference recap

  - by kellsey.ruppel

  We had a great week in Boston attending the Enterprise 2.0 Conference. We learned a lot from industry thought leaders and had a chance to speak with a lot of different folks about social and collaboration technologies and trends.  Of all the conferences we attend, this one definitely has a different “feel”. It seems like the attendees are younger, they dress hipper, and there is much more livelihood all around. A few of the sessions addressed this, as the "millenials" or Generation Y, have been using Web 2.0 tools, such as Facebook and Twitter for many years now, and as they are entering the workforce they are expecting similar tools to be a part of how they accomplish their job tasks. It's important to note that it's not just Millenials that are expecting these technologies, as workers young and old alike benefit from social and collaboration tools. I’ve highlighted some of the takeaways I had, as well as a reaction from John Brunswick, who helped us in staffing the booth. Giving your employees choices is empowering, but if there is no course of action or plan, it’s useless. There is no such thing as collaboration without a goal. In a few years, social will become a feature in the “platform”, a component of collaboration. Social will become part of the norm – just like email is expected when you start a job at a company, Social will be too. 1 in 3 of your employees are using tools your company doesn't sanction (how scary is this?!) 25,000 pieces of content are created every second. Context is king. Social tools help us navigate and manage the complexities we face with information overload. We need to design products for the way people work. Consumerization of the enterprise - bringing social tools like Facebook to the organization. From John Brunswick: "The conference had solid attendance, standing as a testament to organizations making a concerted effort to understand what social tools exist to support their businesses.  Many vendors were narrowly focused and people we pleasantly surprised at the breadth of capability provided by Oracle WebCenter.  People seemed to feel that it just made sense that social technology provides the most benefit when presented in the context of key business data." Did you attend the conference? What were some of your key takeaways?

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• viable part-time career in IT/programming?

  - by Rider

  Hi, I'd like to ask for some career advice from you people. Is there a viable job/career that can be done in programming/IT for the long term? Right now, I am thinking about website (PHP?) developer path. My background: I have a degree in computer science and have been a programmer/system analyst for almost 10 years. Lately I took a big break from programming and studied for a B.arch. degree (yes architecture), only to discover that architecture offers zero (0) jobs where I'm from, for 3 years already (and no, I am not going to move and the grass in not greener in other places). I have never been particularly interested in programming, in fact I was bored by it. But I was always quite good at both programming and system analysis, and very valued by practically all my employers. On the other hand, I have never been valued or offered a good job in any other field (although I can do many things, like design, architecture, translations, documentation, teaching, etc etc.) I guess the human component has been always more important for me in programming jobs - I value all the good people I worked with, but not projects. However, I have about zero skills or desire to be a project manager. I also have close to zero skills for selling myself. I like it best when I can do "my thing", have my niche, have an ownership of some project. Right now my career perspective is to do part time programming and to part time teach yoga. I have already started the yoga teaching part. Do you think that part time programming is viable? And what niche works best for that? I have considered web development, QA, or software development in a company like I did before. However, my fear is that when you do programming part-time, you get the most boring coding work, only to see your colleagues move to more interesting projects and up their respective career ladders. I also fear that part-timers are not especially needed either. And, since I don't share much enthusiasm at programming, I'd rather not be around young programmers boiling with geeky enthusiasm about coding, but rather QA mindset with people from different backgrounds and life paths might work better for me. Thanks for any advice, --Rider

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• Java Spotlight Episode 104: Devoxx 4 Kids

  - by Roger Brinkley

  Stephan Jannsen talks about the new Devoxx 4 Kids that he launched this last weekend in Belgium. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News WebSocket JSR Early Draft (JSR 356) JAX-RS 2 Public Draft (JSR 339) JMS2, JAX-RS 2, WebSocket, JSON integrated in GlassFish 4 Promoted Builds Java EE 7 Revised Scope - Q2 2013 JavaOne Content Available for Free Please try Oracle's Java Uninstall Applet OpenJDK Community and Project Scorecard Experimental new utility to detect issues in javadoc comments PermGen Elimination project is promoting JDK bug migration milestone: JIRA now the system of record Project Jigsaw: On the next train New OpenJDK Projects: ThreeTen & Project Sumatra Events Oct 15-17, JAX London, London, United Kingdom Oct 20, Devoxx 4 Kids Français, Brussels, Belgium Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewStephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world.Devoxx 4 KidsNew to Java Programming Center -- Young Developers What’s Cool "Here is the draft proposal to add a public Base64 utility class for JDK8." Default methods for jdk8: request for code review Raspberry Pi Model B now ships with 512MB of RAM JDuchess roadshow on the Island of Java. Nety and Mila from Meruvian.First week roadshowSecond week roadshowThird week part 1

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• Why should I not do a masters degree

  - by aurel

  I have left university on July 2010 where I studied web design (as we all know you learn more by your self but that’s not the issue at the moment). Since then I have not managed to find a job (apart from a one month work experience), from the way things are going, and by taking into account the fact that all my university friends are in the same situation, I don’t think that I am going to find a job soon (within the industry) Now as we all do, even though I don’t have a job, I am still working on personal projects and try to keep up to date (I don’t need a job or uni to do this) – but I am thinking, because there is not work available, would it be worth going back to uni for a master degree? I know I don’t need it and I know that is unlikely that I will learn anything important, as I believe in self learning, and in most cases it is a lot more effective (but I have to say I don’t mind going back to school) The only reason I am thinking of doing the master is, (and this is where I need your help): If it takes me a year to get a job, then on the interview, would the employer think “what the hell did this guy do since he left university” – now if I go to university that would solve this problem. Or I’m I making up a problem that does not exist Plus, I know that employers need examples of sites that I have been working on, at the moment I only have 3 (as when working on personal projects, where their is not time limit I tend drag things in order to get them perfect, and they never get perfect) – so by going back to uni, then this problem maybe solved I said all this as I have read a lot about the fact that you don’t need to have a masters degree to work on web design market (and I totally agree) but considering my concern, the question is should I do a masters course to avoid just spending hours in my room working and learning in my own (but that it would be hard to convince employers that I was really learning in my room) Maybe because I’m still young age 22 not that old anyway :), but I don’t have the “dream” of being rich, so if I were to tell the truth I don’t really care of the fact that I don’t have a job (at the moment), because regardless, I am working on what I love every day, but I know that in the future when I will need the job I may find it harder to get one, if I neglect doing so now Every time I ask a question that I’m not sure about, I keep going on and on, but I really hope you get what I am trying to get across. By the way the course that I am looking at for a masters says that it would teach me how to do these: e-commerce e-government e-science e-learning I don’t know any of them, a part from e-commerce Thanks

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• My co-worker has not been doing such a good job for the past decade. What do I do? [closed]

  - by stijn

  Possible Duplicate: How do I approach a coworker about his or her code quality? I started working with him almost a decade ago and back then I had never really programmed before, being a young hardware engineer. Right now however I have made quite some progress in all areas being part of software design and i am much, much more skilled than my co-worker who is 15 years older and has been programming more than twice as long. He is super nice and definitely smart enough, but lately his lack of skill and performance are starting to drag me down because we're more and more working on the same codebase. And soon we are going to do a quite ambitious start from scratch creating a whole new hard/software system. I feel it is time to address all issues now, but i do not know how to start. Here are some of the things that I would like to see him improve on: no consistent usage of style, spaces nor tabs (eg if(something ) a =b ) adds newlines around pieces of code to make it easier to read, then commits those with messages like 'no changes made' overall commit messages are useless and so are most of the comments, if there are any (eg 'remove solves for bug Rik' if Rik reported a bug). There is no function/class documentation. lots of spelling errors, in both English and native language, which sometimes are mixed 6/7/8 level deep deep nesting is no exception, a lot of functions start with one level already like if(ptr!=Null){ even when ptr is the result of allocation via new in the constructor numerous source files have over 10k lines of those lines, a major part is simply a result of copy-pasting functionality instead of using a function. This includes copying comments so we end up with 50 occurrences of var=NULL; //TODO TEST this!!!!!!! another part is hundreds of lines of dead code knows what versioning does, yet comments out old code and places new code underneath it when making changes coding skills are below par, especially for the type of rather high precision applications we do. Yet somehow, after a lot of trying and testing, stuff starts to work. But then breaks again some time later because every change casues a waterfall effect. violates every single item in the C++ FAQ lite, practices every bad practice I can think of still doesn't know how to properly use the debugger, but spends hours inspecting messy logfiles in notepad on a tiny laptop screen. Does not make any adjustments to the settings of the software he uses. Never uses keyboard shortcuts. does not seem to progress or learn new things at all. Work rather slow, mostly due to the lack of planning and incorrect usage of tools. How does one deal with this? For starters, how do I make him aware of all these problems? Should I tell the staff about it? And the next step, how to get him to learn new things and adopt another way of working?

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• My First 5K, the recap.

  - by Chris Williams

  It was a nice day to be outside (and trust me, those aren't words you'll hear from me often.) I got to the site around 7:45, hit the pre-reg table and got my number along with a goody bag full of coupons for racing gear, a water bottle and a tshirt. Oh and a map. Stashed all that stuff in the jeep, emptied my pockets of everything but my iPhone and my jeep key, and proceeded to walk around for a bit as people started showing up and signing in. It was fairly breezy, and there was definitely a storm coming... but it was anyone's guess on when it would actually arrive. It was interesting to see everyone who was participating. If I had to guess, I would say the event was 60-70% women, with a pretty broad distribution of age... as young as 13 to well over 60 (in both genders.) I don't know exactly how many folks were there, but it was well over 300. Eventually it was time to kick things off, and everyone made their way to the start line. All of the 5k and 10k runners were mixed together, starting at the same time. All the walkers and the people with strollers or dogs were in the back. It was pretty chaotic at first, once things started, but it thinned out fairly quickly. The 10k people and the hardcore runners sped ahead of everyone else and the walkers gradually lagged behind. The 5K course was pretty nice, winding around a lake down in Eden Prairie. The 10K course overlapped most of ours, but branched off a couple times too. I didn't run the whole time, but I started the race running and I ended it running, and did a mix of walking and running along the way. I met my goals, which were a) don't ever stop and b) don't be last. The weather managed to hold out for the entire race. It never got too hot, there was a nice breeze and it was mostly overcast. Pretty much perfect in my book. About 20-30 minutes after I left, the rain came down pretty hard. I had a good time, and will most likely do more of them. We'll see.

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• Why can't the IT industry deliver large, faultless projects quickly as in other industries?

  - by MainMa

  After watching National Geographic's MegaStructures series, I was surprised how fast large projects are completed. Once the preliminary work (design, specifications, etc.) is done on paper, the realization itself of huge projects take just a few years or sometimes a few months. For example, Airbus A380 "formally launched on Dec. 19, 2000", and "in the Early March, 2005", the aircraft was already tested. The same goes for huge oil tankers, skyscrapers, etc. Comparing this to the delays in software industry, I can't help wondering why most IT projects are so slow, or more precisely, why they cannot be as fast and faultless, at the same scale, given enough people? Projects such as the Airbus A380 present both: Major unforeseen risks: while this is not the first aircraft built, it still pushes the limits if the technology and things which worked well for smaller airliners may not work for the larger one due to physical constraints; in the same way, new technologies are used which were not used yet, because for example they were not available in 1969 when Boeing 747 was done. Risks related to human resources and management in general: people quitting in the middle of the project, inability to reach a person because she's on vacation, ordinary human errors, etc. With those risks, people still achieve projects like those large airliners in a very short period of time, and despite the delivery delays, those projects are still hugely successful and of a high quality. When it comes to software development, the projects are hardly as large and complicated as an airliner (both technically and in terms of management), and have slightly less unforeseen risks from the real world. Still, most IT projects are slow and late, and adding more developers to the project is not a solution (going from a team of ten developer to two thousand will sometimes allow to deliver the project faster, sometimes not, and sometimes will only harm the project and increase the risk of not finishing it at all). Those which are still delivered may often contain a lot of bugs, requiring consecutive service packs and regular updates (imagine "installing updates" on every Airbus A380 twice per week to patch the bugs in the original product and prevent the aircraft from crashing). How can such differences be explained? Is it due exclusively to the fact that software development industry is too young to be able to manage thousands of people on a single project in order to deliver large scale, nearly faultless products very fast?

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• Help writing server script to ban IP's from a list

  - by Chev_603

  I have a VPS that I use as an openvpn and web server. For some reason, my apache log files are filled with thousands of these hack attempts: "POST /xmlrpc.php HTTP/1.0" 404 395 These attack attempts fill up 90% of my logs. I think it's a WordPress vulnerability they're looking for. Obviously they are not successful (I don't even have Wordpress on my server), but it's annoying and probably resource consuming as well. I am trying to write a bash script that will do the following: Search the apache logs and grab the offending IP's (even if they try it once), Sort them into a list with each unique IP on a seperate line, And then block them using the IP table rules. I am a bash newb, and so far my script does everything except Step 3. I can manually block the IP's, but that's tedious and besides, this is Linux and it's perfectly capable of doing it for me. I also want the script to be customizable so that I (or anyone else who wants to use it) can change the variables to suit whatever situation I/they may deal with in the future. Here is the script so far: #!/bin/bash ##IP LIST GENERATOR ##Author Chev Young ##Script to search Apache logs and list IP's based on custom filters ## ##Define our variables: DIRECT=~/Script ##Location of script&where to put results/temp files LOGFILE=/var/log/apache2/access.log ## Logfile to search for offenders TEMPLIST=xml_temp ## Temporary file name IP_LIST=ipstoban ## Name of results file FILTER1=xmlrpc ## What are we looking for? (Requests we want to ban) cd $DIRECT if [ ! -f $TEMPLIST ];then touch $TEMPLIST ##Create temp file fi cat $LOGFILE | grep $FILTER1 >> $DIRECT/$TEMPLIST ## Only interested in the IP's, so: sed -e 's/\([0-9]\+\.[0-9]\+\.[0-9]\+\.[0-9]\+\).*$/\1/' -e t -e d $DIRECT/$TEMPLIST | sort | uniq > $DIRECT/$IP_LIST rm $TEMPLIST ## Clean temp file echo "Done. Results located at $DIRECT/$IP_LIST" So I need help with the next part of the script, which should ban the IP's (incoming and perhaps outgoing too) from the resulting $IP_LIST file. I don't care if it utilizes UFW or IPTables directly, as long as it bans the IP's. I'd probably run it as a cron task. What I'm having trouble with is understanding how to use line of the result file as a seperate variable to do something like: ufw deny $IP1 $IP2 $IP3, ect Any ideas? Thanks.

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• How to run Firefox in Protected Mode? (i.e. at low integrity level)

  - by Ian Boyd

  i noticed that Firefox, unlike Chrome and Internet Explorer, doesn't run in the Low Mandatory Level (aka Protected Mode, Low Integrity) Google Chrome: Microsoft Internet Explorer: Mozilla Firefox: Following Microsoft's instructions, i can manually force Firefox into Low Integrity Mode by using: icacls firefox.exe /setintegritylevel Low But Firefox doesn't react well to not running with enough rights: i like the security of knowing that my browser is running with less rights than i have. Is there a way to run Firefox into low rights mode? Is Mozilla planning on adding "protected mode" sometime? Has someone found a workaround to Firefox not handling low rights mode? Update From a July 2007 interview with Mike Schroepfer, VP of Engineering at the Mozilla Foundation: ...we also believe in defense in depth and are investigating protected mode along with many other techniques to improve security for future releases. After a year and a half it doesn't seem like it is a priority.

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• Prevent Windows Live Mail to download all messages from IMAP

  - by m8t

  Hello, Recently I'm trying the Window Live Mail client. Simple and beautiful. I have set up an IMAP account, and I'm used that a client only downloads headers. However Windows Live Mail automatically creates a list of tasks to download all messages from all directories when you are closing the client. Is it possible to avoid this? It's a good and a bad thing. You can work offline and you have a backup, but it takes extremely long to perform, in fact I have about hundred of thousand of emails. This task can take a whole day to perform. After looking in the settings I don't see anything special, maybe you have an idea? Thank you Mike

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• cloning mac address of physical server converted into vmware server

  - by user24981

  We've recently converted a physical Windows Server 2003 into vmware using P2V. However, one of the pieces of software on the 2003 machine are still looking for the old server's network MAC address in order to run. I've read several articles where it's discussed that you can modify the last part of the generated address and set it to static, but I need to clone the whole mac address to mimic the one in the old server. We're running CentOS and VMware server 2.0 as the host system. I was told that maybe adding in a second network card in the host and setting the virtual system's nic to that card instead of "bridged" would allow me to edit the vmx file and clone the whole MAC address. I can't use the old network card from the physical server because it's ISA and our new bus is PCI Any ideas? Thanks, Mike

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• Firewall issue with multiple SIP PROXY / REGISTRAR servers

  - by MikeBrom

  Hi We have a pair of Internet-facing SIP PROXY/REGISTRAR servers (for resilienced and load-balancing). When a SIP phone registers, it will be handled by one of the REGISTRAR servers (round-robin DNS) - and since this registration is renewed, the firewall port/address translation is maintained. Therefore, when a call is to be sent back to the phone the INVITE message passes successfully through the firewall. However, it is likely that the phone may register with one of the two servers, but the INVITE may come from the other. In this situation, the call fails since there is no translation in place on the firewall. Is there a feature in the SIP protocol to facilitate this? Any other ideas? As our traffic grows, we will no doubt end-up with more than two servers - so the problem will escalate. Thanks, Mike

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• Hyper-V 2012 and P2000 SAS SAN

  - by user155950

  Hi I am having major problems setting up a Hyper-V 2012 cluster on a P2000 SAS SAN. Running System Center VMM 2012 SP1 I am unable to see any storage to create my cluster. Has anyone had experienced anything similar? Under fabric and storage I can't add the P2000, all I can do is use storage spaces in server manager to create a storage pool and virtual disk. This allows me to create a file share which I can add to VMM but I still can't see any disk to create a cluster. I am just about at the point where I want to tear my hair out wipe the servers and stick VMware on them because I know it works as I have set several systems up like this in the past. The Hyper-V servers can see the storage and in server manager on my management machine it seems to know both servers can see the same disk. VMM is running on the same machine and it can't see any disk. Help..... Thanks Mike

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• Cheap, light, small Skype laptop?

  - by roufamatic

  My wife and son are heading out while I stay home to babysit some contractors. We discussed getting her a small, cheap laptop that would primarily be used for Skype. Good quality integrated video & mike are prerequisites, as is Windows (though I'd entertain OSX). Doesn't need to be large, a 12" screen is probably fine. If I went new, where should I look? And if I were going to test the used/craigslist waters, what specs are we talking about?

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• Acad 14 SOLIDS disappeared, DWG file doesn't open correctly

  - by MikeD

  I made a drawing in Autocad 14 (Win XP) containing of mostly SOLID's. I saved and re-opened it multiple times without any problem. Before I last saved it I viewed my drawing using the SHADE functions. After re-opening all my SOLIDS have disappeared. I spent numerous hours searching for a solution, tried SATFIX.ARX , AUDIT, RECOVER without success (ACIS error - which should be gone after applying SATFIX), changed my computer locale from German (decimal = comma) to English (decimal = dot) but my screen remains empty (and yes I tried to recover from a .BAK, too) I also tried to export (the non-display drawing) into DXF and can confirm that all my objects are in there, but re-opening the DXF results in a huge ACIS error list again I am desperate - please can someone help - thanks! Mike

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• Wrong owner and group for files created under a samba shared directory

  - by agmao

  I am trying to make writing to a shared samba directory work. I got a very weird problem. Now the shared directory is writable from a client machine. But the files created under the samba share directory have weird owner and group names. I am writing to the shared directory as user mike under the client machine, but the file created always has user and group name as steve instead... Does anybody know why that would happen...? Another thing I just noticed is that on the samba server, the files have owner and user name as samba, which I created for samba clients. Thanks a lot

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• Table Formatting in Excel 2007: How do I remove it?

  - by RocketGoal

  I've used the new Table Formatting option in Excel 2007. Now I can't remove it. I've dragged the little blue square up to the last cell on the top left, but it just won't go any further. In fact it just won't go at all. Clear all doesn't remove it. What does? I want my table back! I'm not a beginner with Excel, but this little annoyance has made me feel like on. Surely there must be some way to remove table format without deleting something or clearing all! Thanks Mike

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