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  • What is the computer "doing" when it is running slow and task manager is not showing any CPU activity?

    - by Joakim Tall
    Typical example is when shutting down a memoryintensive application. It can take quite a while before the computer gets back up to speed. Is there some inherent cost in releasing memory? Or is it throttled by some kind of harddrive activity, and if so is there any good way to track that? I usually bring up task manager when a computer is running slow, and usually sorting by cpu activity can show what process is causing the problem, but sometimes there is no activity showing. And yes I "show processes from all users", I have been wondering this since the days win2k :)

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  • How do I get rid of "Trusted Drive Manager"?

    - by Earlz
    I have a Dell laptop that's been experiencing some weirdness lately. Apparently Dell puts "Trusted Drive Manager" on their hardware.. Well, now I keep getting these errors: I tried uninstalling Dell Data Protection, but it says some other package is required for the installation, which I can't install because I'll get another generic error (Dell Data Protection Access Drivers). This error pops up when I first boot, when I open a save file dialog, when I try to do a disk cleanup. How the hell do I get rid of this!?

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  • How to tell if my sound card is listed in Device Manager?

    - by Bruhan
    The sound on my computer suddenly stopped working. When I check Sounds and Audio Devices in the Control Panel, I get "No Audio Device" with everything grayed out. When I check the Device Manager under "Sound, video and game controllers" I see the following list: Audio Codecs Legacy Audio Drivers Legacy Video Capture Devices Media Control Devices MPU-401 Compatible MIDI Device Standard Game Port Video Codecs None of these looks like my sound card. Of course, my sound "card" is not really a sound card, it's integrated with the nVidia-nForce motherboard. I'm running Windows XP. So is one of the above my sound device, or is the OS not detecting it? If the latter, how do I get it to detect it?

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  • How can I increase the size of the hard disk used by my Virtual Machine Manager (VMM) vm?

    - by Scott Langham
    In Virtual Machine Manager admin console, I used the 'New virtual machine' wizard and created a machine from an existing template. When I got to the Configure Hardware step, I selected the primary hard disk (which is a dynamic) disk and tried to increase it's maximum size, but this control is disabled so I can't increase it. It's not big enough for my purposes. how do I increase the maximum size of the hard-disk? Thanks. Edit: I am able to add a second hard disk of a size I specify. That's not useful though as I'm trying to install some software, some of which insists on being on drive C.

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  • VMWare Lab Manager: What's the best way to build Library Configurations?

    - by mcohen75
    We're using Lab Manager within our QA group. We use it to quickly deliver environments we need for testing. We have 25 Templates, 14 Library Configurations and counting. To build up our templates we: Create a base template that is a bare bones version of Server 2008 + basic configuration (Windows Update, Firewall exceptions) Create a linked clone for each Server template we need (SQL Server 08, 05, etc) Repeat for other OS's, like Windows 7 and Windows XP Then we create configurations: Create a workspace configuration with multiple images in it (Say Server 08 w/SQL Server and Windows 7) Deploy the configuration and make some minor configuration changes Undeploy and Capture to Library How do we keep this manageable? When I need to update a configuration, should I: Rebuild it from templates Clone it to a workspace, make changes, recapture it to the library keep the configuration in my workspace (don't delete it after capturing it to library), deploy it to make changes and then re-capture to library

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  • Is there a way to edit an existing nautilus (file manager) bookmark?

    - by C.W.Holeman II
    Is there a way to edit an existing nautilus (fie manager) bookmark? Invoke from Linux command line: $ nautilus Activate connection editor: File>Connect To Server...> Complete entries in the pop up: Service Type: [WebDAV (HTTP)] Server: [localhost] Port: [8001] Folder [webdav] Username: [test] [x] Add bookmark Bookmark name: [/dav] <Connect> Then in the left column of the main window the new connection and bookmark exist: Places ------------------- ausername Desktop File System Network WebDAV on localhost Trash -------------------- /dav Right click on "/dav" pop up menu: Open Open in New Tab Open in New Window ------------------ Remove Rename... There is no option for editing.

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  • How do I make changes to /proc/acpi/wakeup permanent?

    - by Jolan
    I had a problem with my Ubuntu 12.04 waking up immediately after going into suspend. I solved the problem by changing the settings in /proc/acpi/wakeup, as suggested in this question: How do I prevent immediate wake up from suspend?. After changing the settings, the system goes flawlessly into suspend and stays suspended, but after I wake it back up, the settings in /proc/acpi/wakeup are different from what I set them to. Before going to suspend: cat /proc/acpi/wakeup Device S-state Status Sysfs node SMB0 S4 *disabled pci:0000:00:03.2 PBB0 S4 *disabled pci:0000:00:09.0 HDAC S4 *disabled pci:0000:00:08.0 XVR0 S4 *disabled pci:0000:00:0c.0 XVR1 S4 *disabled P0P5 S4 *disabled P0P6 S4 *disabled pci:0000:00:15.0 GLAN S4 *enabled pci:0000:03:00.0 P0P7 S4 *disabled pci:0000:00:16.0 P0P8 S4 *disabled P0P9 S4 *disabled USB0 S3 *disabled pci:0000:00:04.0 USB2 S3 *disabled pci:0000:00:04.1 US15 S3 *disabled pci:0000:00:06.0 US12 S3 *disabled pci:0000:00:06.1 PWRB S4 *enabled SLPB S4 *enabled I tell the system to suspend, and it works as it should. But later after waking it up, the settings are changed to either: USB0 S3 *disabled pci:0000:00:04.0 USB2 S3 *enabled pci:0000:00:04.1 US15 S3 *disabled pci:0000:00:06.0 US12 S3 *enabled pci:0000:00:06.1 or USB0 S3 *enabled pci:0000:00:04.0 USB2 S3 *enabled pci:0000:00:04.1 US15 S3 *enabled pci:0000:00:06.0 US12 S3 *enabled pci:0000:00:06.1 Any ideas? Thank you for your response. Unfortunately it did not solve my problem. all of /sys/bus/usb/devices/usb1/power/wakeup /sys/bus/usb/devices/usb2/power/wakeup /sys/bus/usb/devices/usb3/power/wakeup /sys/bus/usb/devices/usb4/power/wakeup as well as /sys/bus/usb/devices/3-1/power/wakeup are set to disabled, and the notebook still wakes up by itself right after going to sleep. The only thing it seems to react to are the settings in /proc/acpi/wakeup, which keep changing (resetting) every time i power off/restart my notebook.

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  • Microsoft&rsquo;s new technical computing initiative

    - by Randy Walker
    I made a mental note from earlier in the year.  Microsoft literally buys computers by the truckload.  From what I understand, it’s a typical practice amongst large software vendors.  You plug a few wires in, you test it, and you instantly have mega tera tera flops (don’t hold me to that number).  Microsoft has been trying to plug away at their cloud services (named Azure).  Which, for the layman, means Microsoft runs your software on their computers, and as demand increases you can allocate more computing power on the fly. With this in mind, it doesn’t surprise me that I was recently sent an executive email concerning Microsoft’s new technical computing initiative.  I find it to be a great marketing idea with actual substance behind their real work.  From the programmer academic perspective, in college we dreamed about this type of processing power.  This has decades of computer science theory behind it. A copy of the email received.  (note that I almost deleted this email, thinking it was spam due to it’s length) We don't often think about how complex life really is. Take the relatively simple task of commuting to and from work: it is, in fact, a complicated interplay of variables such as weather, train delays, accidents, traffic patterns, road construction, etc. You can however, take steps to shorten your commute - using a good, predictive understanding of a few of these variables. In fact, you probably are already taking these inputs and instinctively building a predictive model that you act on daily to get to your destination more quickly. Now, when we apply the same method to very complex tasks, this modeling approach becomes much more challenging. Recent world events clearly demonstrated our inability to process vast amounts of information and variables that would have helped to more accurately predict the behavior of global financial markets or the occurrence and impact of a volcano eruption in Iceland. To make sense of issues like these, researchers, engineers and analysts create computer models of the almost infinite number of possible interactions in complex systems. But, they need increasingly more sophisticated computer models to better understand how the world behaves and to make fact-based predictions about the future. And, to do this, it requires a tremendous amount of computing power to process and examine the massive data deluge from cameras, digital sensors and precision instruments of all kinds. This is the key to creating more accurate and realistic models that expose the hidden meaning of data, which gives us the kind of insight we need to solve a myriad of challenges. We have made great strides in our ability to build these kinds of computer models, and yet they are still too difficult, expensive and time consuming to manage. Today, even the most complicated data-rich simulations cannot fully capture all of the intricacies and dependencies of the systems they are trying to model. That is why, across the scientific and engineering world, it is so hard to say with any certainty when or where the next volcano will erupt and what flight patterns it might affect, or to more accurately predict something like a global flu pandemic. So far, we just cannot collect, correlate and compute enough data to create an accurate forecast of the real world. But this is about to change. Innovations in technology are transforming our ability to measure, monitor and model how the world behaves. The implication for scientific research is profound, and it will transform the way we tackle global challenges like health care and climate change. It will also have a huge impact on engineering and business, delivering breakthroughs that could lead to the creation of new products, new businesses and even new industries. Because you are a subscriber to executive e-mails from Microsoft, I want you to be the first to know about a new effort focused specifically on empowering millions of the world's smartest problem solvers. Today, I am happy to introduce Microsoft's Technical Computing initiative. Our goal is to unleash the power of pervasive, accurate, real-time modeling to help people and organizations achieve their objectives and realize their potential. We are bringing together some of the brightest minds in the technical computing community across industry, academia and science at www.modelingtheworld.com to discuss trends, challenges and shared opportunities. New advances provide the foundation for tools and applications that will make technical computing more affordable and accessible where mathematical and computational principles are applied to solve practical problems. One day soon, complicated tasks like building a sophisticated computer model that would typically take a team of advanced software programmers months to build and days to run, will be accomplished in a single afternoon by a scientist, engineer or analyst working at the PC on their desktop. And as technology continues to advance, these models will become more complete and accurate in the way they represent the world. This will speed our ability to test new ideas, improve processes and advance our understanding of systems. Our technical computing initiative reflects the best of Microsoft's heritage. Ever since Bill Gates articulated the then far-fetched vision of "a computer on every desktop" in the early 1980's, Microsoft has been at the forefront of expanding the power and reach of computing to benefit the world. As someone who worked closely with Bill for many years at Microsoft, I am happy to share with you that the passion behind that vision is fully alive at Microsoft and is carried out in the creation of our new Technical Computing group. Enabling more people to make better predictions We have seen the impact of making greater computing power more available firsthand through our investments in high performance computing (HPC) over the past five years. Scientists, engineers and analysts in organizations of all sizes and sectors are finding that using distributed computational power creates societal impact, fuels scientific breakthroughs and delivers competitive advantages. For example, we have seen remarkable results from some of our current customers: Malaria strikes 300,000 to 500,000 people around the world each year. To help in the effort to eradicate malaria worldwide, scientists at Intellectual Ventures use software that simulates how the disease spreads and would respond to prevention and control methods, such as vaccines and the use of bed nets. Technical computing allows researchers to model more detailed parameters for more accurate results and receive those results in less than an hour, rather than waiting a full day. Aerospace engineering firm, a.i. solutions, Inc., needed a more powerful computing platform to keep up with the increasingly complex computational needs of its customers: NASA, the Department of Defense and other government agencies planning space flights. To meet that need, it adopted technical computing. Now, a.i. solutions can produce detailed predictions and analysis of the flight dynamics of a given spacecraft, from optimal launch times and orbit determination to attitude control and navigation, up to eight times faster. This enables them to avoid mistakes in any areas that can cause a space mission to fail and potentially result in the loss of life and millions of dollars. Western & Southern Financial Group faced the challenge of running ever larger and more complex actuarial models as its number of policyholders and products grew and regulatory requirements changed. The company chose an actuarial solution that runs on technical computing technology. The solution is easy for the company's IT staff to manage and adjust to meet business needs. The new solution helps the company reduce modeling time by up to 99 percent - letting the team fine-tune its models for more accurate product pricing and financial projections. Our Technical Computing direction Collaborating closely with partners across industry and academia, we must now extend the reach of technical computing even further to help predictive modelers and data explorers make faster, more accurate predictions. As we build the Technical Computing initiative, we will invest in three core areas: Technical computing to the cloud: Microsoft will play a leading role in bringing technical computing power to scientists, engineers and analysts through the cloud. Existing high- performance computing users will benefit from the ability to augment their on-premises systems with cloud resources that enable 'just-in-time' processing. This platform will help ensure processing resources are available whenever they are needed-reliably, consistently and quickly. Simplify parallel development: Today, computers are shipping with more processing power than ever, including multiple cores, but most modern software only uses a small amount of the available processing power. Parallel programs are extremely difficult to write, test and trouble shoot. However, a consistent model for parallel programming can help more developers unlock the tremendous power in today's modern computers and enable a new generation of technical computing. We are delivering new tools to automate and simplify writing software through parallel processing from the desktop... to the cluster... to the cloud. Develop powerful new technical computing tools and applications: We know scientists, engineers and analysts are pushing common tools (i.e., spreadsheets and databases) to the limits with complex, data-intensive models. They need easy access to more computing power and simplified tools to increase the speed of their work. We are building a platform to do this. Our development efforts will yield new, easy-to-use tools and applications that automate data acquisition, modeling, simulation, visualization, workflow and collaboration. This will allow them to spend more time on their work and less time wrestling with complicated technology. Thinking bigger There is so much left to be discovered and so many questions yet to be answered in the fascinating world around us. We believe the technical computing community will show us that we have not seen anything yet. Imagine just some of the breakthroughs this community could make possible: Better predictions to help improve the understanding of pandemics, contagion and global health trends. Climate change models that predict environmental, economic and human impact, accessible in real-time during key discussions and debates. More accurate prediction of natural disasters and their impact to develop more effective emergency response plans. With an ambitious charter in hand, this new team is ready to build on our progress to-date and execute Microsoft's technical computing vision over the months and years ahead. We will steadily invest in the right technologies, tools and talent, and work to bring together the technical computing community. I invite you to visit www.modelingtheworld.com today. We welcome your ideas and feedback. I look forward to making this journey with you and others who want to answer the world's biggest questions, discover solutions to problems that seem impossible and uncover a host of new opportunities to change the world we live in for the better. Bob

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  • I want to sell my software [C# desktop application] but I was Stuck in licencing [closed]

    - by Surendra Soni
    Possible Duplicate: if I use .NET Framework for my application, do I have to pay anything to Microsoft? I have developed a desktop application called "Institute Management System" which has modules like Class manager, Subject manager, Topics manager, Student inquiry manager Student admission manager, Fees manager, Exam manager etc. using C# for the front end and MS Access for the back end. The main problem is that I want to sell it and earn some money but I heard that my application needs to be registered at Microsoft, and I would have to get a license from them for selling, and have to pay them money too. I have spent four months developing it at my own expense, and worked very hard to develop it. So I want some tips, advice, any suggestion for the same. Please also tell me the procedure for all of the required registrations and payment issues. And I also want to ask you if you Can you suggest any other technology where I develop my application and sell it without worrying about licencing and related issues? I am now more confused about that "MS technology is open source or not? "

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  • How do I re-enable the backlight?

    - by Scott Severance
    Since Oneiric, if I leave my machine (HP Mini 110 netbook) unattended and it goes into power-save mode, the backlight gets disabled. How can I turn it back on? Note that the keyboard backlight controls (Fn+F4 and Fn+F3) don't have any effect in this situation. I've already filed a bug, but filing a bug doesn't fix my problem. I tried this workaround posted in this bug report dealing with Acer laptops: sudo setpci -s 00:02.0 F4.B=0 However, if anything, that command makes things worse. In the general case, I can see a little bit if I'm in a dark room with a flashlight aimed just so. But after running setpci I can't see anything. And I find the setpci documentation to be utterly incomprehensible, so I don't know whether I need to tweak my command somehow or whether I'm completely barking up the wrong tree. Update: I've found a workaround: I'm now booting with the kernel parameter acpi=off. This disables power management, which prevents the machine from going into power saving mode and thus failing to come back up correctly. Of course, not having power management means that I can't use suspend or do anything to manage power other than powering it off (even then, I have to manually use the power switch). Also, it prevents me from using Unity 3D or Gnome Shell, forcing me into Unity 2C or Gnome Classic. So, I'd really like to be able to stop using this hack.

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  • File Server Resource Manager attempting to access quota.xml on System Reserved partition?

    - by pmellett
    I've got a new install of Server 2008 R2 that is designed to be our quota server for user home directories and shared areas. I installed FSRM and set up a few quotas to try out. They worked fine but at some point over the weekend it's stopped loading the FSRM console quota screen and gives the following error, with Event ID 8228: File Server Resource Manager was unable to access the following file or volume: '\\?\Volume{73649de6-7f04-11e1-a344-005056b10310}\System Volume Information\SRM\quota.xml'. This file or volume might be locked by another application right now, or you might need to give Local System access to it. I have removed and reinstalled the FSRM Role Service, cleared the \System Volume Information\SRM folder on each volume and am at the verge of just starting again. I'd rather not since then I have to go through and set up all my NTFS permissions again. Since it looks like the service is trying to access the System Reserved partition, which I assume won't have any files it could possibly need, how do I remove System Reserved partition as a volume to be monitored for the quota service? (I am not aware of configuring that to be the case originally though!)

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  • How can I make the Firefox Password Manager more intelligent?

    - by Philip
    I have two major gripes about the FF password manager: If I restore a session with multiple tabs with sites with saved passwords, the master password prompt pops up once for each of them, even if I correctly enter the password the first time. Sometimes I want Firefox not to use my saved passwords at all (e.g. because I want to let someone else use it without getting access to my accounts), but hitting cancel results in erratic behavior--sometimes the box just pops up again and again, or sometimes it stops and behaves as I wish (continuing to browse w/o my passwords) until it encounters another site that wants my password. Thus even when hitting cancel does leave me free to browse passwordless, it doesn't get Firefox to leave me alone for the whole session. Thus: do you know of any tweak or add-on that could (1) make Firefox smart enough to get my master password once and then leave me alone, and/or (2) add an option (checkbox-style, toggle button, etc.) to browse "for now" (until I toggle the option) or even "for this session" (until I restart) without using any of my saved passwords? I'm running Firefox 3.5.6 on Mac OS X 10.5; thanks.

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  • What are some of the best wireless routers for a price-conscious home power-user?

    - by Alain
    I'm extremely dissatisfied with the 'popular' choice for routers in homes and small offices. They are expensive (upwards of 60$), lack a great deal of useful configuration options, and seem to need to be restarted quite often. (Linksys comes to mind). I've been on the market for a good router lately, and slowly collecting a set of requirements I feel good routers should meet. Maximum number of TCP/IP connections. - This isn't something I see any routers advertise, but in terms of supporting torrent applications, I've been screwed by routers that support less than 20 here. From what I understand a fairly standard number is 200, but there are not so expensive routers that support thousands. Router configuration menu - Most have standard menu's that let you set up basic things like your wireless network encryption settings, uPnP, and maybe even DMZ (demilitarized zones). An absolute requirement for me, however, are routers with good enough firmware to support: Explicit Port forwarding Assigning static local ips to specific mac addresses, or at least Port forwarding by MAC address Port, IP and MAC filtering Dynamic DNS service for home users who want to set up a server but have a dynamic IP Traffic shaping (ideally) - giving priority to packets from certain machines or over certain ports. Strong wireless signal - If getting a reliable signal requires me to be so close to the router that I can connect an Ethernet cable, it's not good enough. As many Ethernet ports as possible. - Because I want to be able to switch from console gaming to PC gaming without visiting my router. So far, the best thing I've stumbled upon (in the bargain bin at staples) was a 20$ retail plus router. It was meant to be the cheapest alternative until I could find something better to purchase online, but I was actually blown away by the firmware capabilities. It supports defining reserved bandwidth for certain network traffic, dynamic DNS, reserving local IPs for specific MAC addresses, etc. At 2 am when my roommate is killing our Internet with their torrents, I can limit their bandwidth without outright blacklisting them. I have, however, met serious limitations when it comes to network traffic between local machines. It claims a 300Mbps connection, but I have trouble streaming videos from my PC to my console or other laptops wirelessly. It has a meltdown and needs to be reset once in a while (no more than a couple times a month), and it's got a 200 connection limit. There 4 Ethernet ports in the back but I'm pretty sure the first doesn't work. So some great answers to this question would be: Any metrics you use to compare routers, and requirements you have for new candidates. The best routers you've found for supporting home servers, file management systems, high volume torrent traffic, good price/feature ratio, etc. Good configuration advice (aside from 'use Ethernet whenever possible') Thanks for your feedback and experiences!

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  • MacBook makes a noise from the power adapter every time I flip a widget...

    - by Timmy
    OK this is bizarre. But basically, what happens is on my MacBook (latest model) whenever I 'flip' a Dashboard Widget I hear a little noise for the duration of the flip: like a tiny continuous squeak noise. It's quite strange. However, it only ever happens when the MagSafe cable is plugged in. WHY?! :'( The noise appears to me emitted from the MagSafe area itself, but, there's not any other CoreAnimation or Quartzey bits that cause this to happen, it only happens with Dashboard widgets... The noise is very quiet and you can only hear it in a silent room. Edit: Running the latest Snow Leopard.

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  • User connection management in Reporting Services configuration

    - by Testas
    IT professionals will use Reporting Services Configuration Manager to perform post installation tasks for SQL Server Reporting Services. Introduced in SQL Server 2005, Reporting Services Configuration Manager provides an intuitive interface to perform tasks including specifying the report server database, report manager url, and indeed one of the first post installation tasks that should be performed is backing up the encryption keys that are used to protect the sensitive information within the rdl files.  Many of the options that are selected within Reporting Services Configuration Manager are written to a number of configuration files including the rsreportserver.config file located in C:\Program Files\Microsoft SQL Server\Report Server InstanceName\Reporting Services\ReportServer folder.When opening this file you will notice that there are more configuration settings within the rsreportserver.config file than is available through the Reporting Services Configuration Manager Interface. As a result there are additional configuration options that can be defined within this file.  A customer was having a problem performing stress tests against a new Report Server that would be going live for an enterprise reporting system. One aspect of the stress test was to fire 50 connections from a single user account. When performing the stress test an error described that the maximum active request had been exceeded. Within the rsreportserver.config, there is a key that is added to the file:  <Add Key=”MaxActiveReqForOneUser” Value=”20”/>  Changing the value from 20 to 50 accommodated the needs of the stress test, however, a wider question should be asked pertaining to this setting when implementing Reporting Services to a production environment. Within an intranet environment, the default setting is appropriate when network bandwidth is high, users are known and demand for reports is particularly high from a group of users.  However, when deploying a Reporting Server solution to an extranet, or the internet, you may want to consider reducing this setting to reduce to scope of connections that can be acquired by a single user and placing unnecessary pressure on the report server. I do hope that Reporting Services Configuration Manager evolves to include an advanced page that includes an intuitive interface to change configuration settings such as the MaxActiveReqForOneUser, and also configure rendering and data extensions and define secure connection levels to the report server. All these options can be configured within the rsreportserver.config file, and these are setting that customers would like to see in Reporting Services Configuration Manager in the future.   If you think that the SQL community would benefit from this addition, you can vote on it at Microsoft Connect  https://connect.microsoft.com/SQLServer/feedback/details/565575/extending-reporting-services-configuration-manager-rscm    

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  • How to recover a Linksys WRT54GL router that has a blinking green power LED and no response from the

    - by Peter Mounce
    I was flashing the router with the Tomato firmware, but something went wrong; I'm not sure what. Now, the router responds to ping at 192.168.1.1 (my Mac's on a static IP 192.168.1.21), but the web-interface doesn't come up. I have read that this situation is recoverable in a [couple of places][2], but I haven't been having much success and so I wondered whether anyone could help. From my Mac (OSX 10.5) I have tried to tftp a new vanilla-Linksys firmware to the router and reboot; according to the trace, this sends it but the router behaves no differently after a reboot. I've read that if boot_wait is turned on, I'll have an easier time, but I haven't been able to find any instructions that tell me how I can tell whether I did this or not (I don't think I have, but I might have, when I tinkered the first time months ago - the router has worked since then, though). I have found a couple of references to [something called JTAG][3], which seems like some kind of [homebrew diagnostic cable thing][4], but that's a little beyond my ken. Happy to try it, with muppet-level instructions, though (I do software, not hardware!). So, I'm at a bit of a loss, really, and wondered whether anyone could provide me with the route (ha. ha.) out of this mess? Hm, I can't post all the links I wanted to until I have some more reputation.

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  • Oracle's Integrated Systems Management and Support Experience

    - by Scott McNeil
    With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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  • Is DevCon.exe still the best way to restart/power cycle USB ports after resuming from hibernation in

    - by ProfessionalAmateur
    I have a USB broadband card on my Windows 7 laptop. It loathes resuming from hibernation properly. Back in the XP days I would issue a call devcon.exe from the command prompt and restart the selected ports (Saves you having to manually unplug and plug back in your USB devices). Ive been trying this is Windows 7, but the UAC keeps getting in the way. I'll start a command prompt. Issue the devcon command, but UAC asks me if I really want to do this, when I click yes it opens a different command prompt and launches the command. After the command completed this new prompt window closes faster than the speed of light and I cannot see the results. So Im thinking there has to be a better way to do this in the Vista/Win7 world...?

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  • How can I flush my ssh keys on power management activity?

    - by Sam Halicke
    Hi all, Using ssh-agent and private keys per the usual. Everything's working as normal. My question regards best practices on flushing keys from ssh-add on activity like sleep, suspend, hibernate, etc. I thought about writing a simple wrapper around those commands, but then wondered if are they even called? Or does the kernel initiate this activity directly? Are the PM utilities strictly userland? I would like this additional layer of security beyond locking my screen, etc. and was wondering if anyone else had solved this elegantly or has best practices to recommend. Thanks.

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  • Are some DSL modems cheaper to operate than others? (power usage question)

    - by SetJmp
    I recently have started using a Motorola 2210 in conjunction with AT&T's DSL service in the Silicon Valley area. That gadget runs hot to the touch! Which means... I assume it is gobbling lots of electricity even when I am not using it. Has anyone studied this subject in a rigorous way? Which leads to the question... if the 2210 is very energy inefficient are some DSL modem models cheaper to operate than others? -SetJmp

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  • What is the impact of leaving a laptop in "sleep" mode (while on battery power)?

    - by Elazar Leibovich
    How much battery would leaving my laptop at "sleep" mode consume? is the consumption low enough so that it would be safe to leave the laptop sleeping at nights regularily and using it tommorow? What's the recommended period of time for which I should not turn it off, but let it sleep. (for example, if I'll use the computer in a minute - turning it off instead of making it to sleep will definitely not save battery due to the overhead of turning your computer on and off).

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