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• Customers Discuss: Real-World Operational Reporting with Oracle GoldenGate

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As businesses leverage business intelligence and analytics for day-to-day decision making, operational reporting solutions become more and more common. While some companies can use their production OLTP system for running operational reports, for many it is too much overhead and performance impact for transaction processing systems.  Oracle GoldenGate’s real-time data integration capabilities enable companies to create a real-time replica of their OLTP systems, dedicated for operational reporting. This instance can be optimized for the reports needed as well such as containing only the tables needed from the source. Oracle GoldenGate has certified solutions for many Oracle applications such as EBusiness Suite, Peoplesoft, JD Edwards, to offload operational reporting to another reporting server that has real-time data feeding from the production system. At Oracle OpenWorld we will be hearing from a panel of Oracle GoldenGate customers how they deployed GoldenGate for operational reporting. Comcast, Turk Telekom, and Raymond James will be sharing their experiences and the benefits achieved when implementing GoldenGate’s solution. If you have performance degradation in your production systems due to reporting or ad-hoc queries, and you will be at OpenWorld, don’t miss this informative session: Real-World Operational Reporting with Oracle GoldenGate: Customer Panel-- Tuesday Oct 2nd 11:45am Mascone West 3005. For other data integration sessions at OpenWorld, please check our Focus-On document.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} If you cannot attend OpenWorld, please check out related white paper “Using Oracle GoldenGate to Achieve Operational Reporting for Oracle Applications” to learn more.

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• World Record Siebel PSPP Benchmark on SPARC T4 Servers

  - by Brian

  Oracle's SPARC T4 servers set a new World Record for Oracle's Siebel Platform Sizing and Performance Program (PSPP) benchmark suite. The result used Oracle's Siebel Customer Relationship Management (CRM) Industry Applications Release 8.1.1.4 and Oracle Database 11g Release 2 running Oracle Solaris on three SPARC T4-2 and two SPARC T4-1 servers. The SPARC T4 servers running the Siebel PSPP 8.1.1.4 workload which includes Siebel Call Center and Order Management System demonstrates impressive throughput performance of the SPARC T4 processor by achieving 29,000 users. This is the first Siebel PSPP 8.1.1.4 benchmark supporting 29,000 concurrent users with a rate of 239,748 Business Transactions/hour. The benchmark demonstrates vertical and horizontal scalability of Siebel CRM Release 8.1.1.4 on SPARC T4 servers. Performance Landscape Systems Txn/hr Users Call Center Order Management Response Times (sec) 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – Web 3 x SPARC T4-2 (2 x SPARC T4 2.85 GHz) – App/Gateway 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – DB 239,748 29,000 0.165 0.925 Oracle: Call Center + Order Management Transactions: 197,128 + 42,620 Users: 20300 + 8700 Configuration Summary Web Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 10 8/11 iPlanet Web Server 7 Application Server Configuration: 3 x SPARC T4-2 servers, each with 2 x SPARC T4 processor, 2.85 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 10 8/11 Siebel CRM 8.1.1.5 SIA Database Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.2) Storage Configuration: 1 x Sun Storage F5100 Flash Array 80 x 24 GB flash modules Benchmark Description Siebel 8.1 PSPP benchmark includes Call Center and Order Management: Siebel Financial Services Call Center – Provides the most complete solution for sales and service, allowing customer service and telesales representatives to provide superior customer support, improve customer loyalty, and increase revenues through cross-selling and up-selling. High-level description of the use cases tested: Incoming Call Creates Opportunity, Quote and Order and Incoming Call Creates Service Request . Three complex business transactions are executed simultaneously for specific number of concurrent users. The ratios of these 3 scenarios were 30%, 40%, 30% respectively, which together were totaling 70% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 10, 13, and 35 seconds respectively. Siebel Order Management – Oracle's Siebel Order Management allows employees such as salespeople and call center agents to create and manage quotes and orders through their entire life cycle. Siebel Order Management can be tightly integrated with back-office applications allowing users to perform tasks such as checking credit, confirming availability, and monitoring the fulfillment process. High-level description of the use cases tested: Order & Order Items Creation and Order Updates. Two complex Order Management transactions were executed simultaneously for specific number of concurrent users concurrently with aforementioned three Call Center scenarios above. The ratio of these 2 scenarios was 50% each, which together were totaling 30% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 20 and 67 seconds respectively. Key Points and Best Practices No processor cores or cache were activated or deactivated on the SPARC T-Series systems to achieve special benchmark effects. See Also Siebel White Papers SPARC T4-1 Server oracle.com OTN SPARC T4-2 Server oracle.com OTN Siebel CRM oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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• Conflict Minerals - Design to Compliance

  - by C. Chadwick

  Dr. Christina  Schröder - Principal PLM Consultant, Enterprise PLM Solutions EMEA What does the Conflict Minerals regulation mean? Conflict Minerals has recently become a new buzz word in the manufacturing industry, particularly in electronics and medical devices. Known as the "Dodd-Frank Section 1502", this regulation requires SEC listed companies to declare the origin of certain minerals by 2014. The intention is to reduce the use of tantalum, tungsten, tin, and gold which originate from mines in the Democratic Republic of Congo (DRC) and adjoining countries that are controlled by violent armed militia abusing human rights. Manufacturers now request information from their suppliers to see if their raw materials are sourced from this region and which smelters are used to extract the metals from the minerals. A standardized questionnaire has been developed for this purpose (download and further information). Soon, even companies which are not directly affected by the Conflict Minerals legislation will have to collect and maintain this information since their customers will request the data from their suppliers. Furthermore, it is expected that the public opinion and consumer interests will force manufacturers to avoid the use of metals with questionable origin. Impact for existing products Several departments are involved in the process of collecting data and providing conflict minerals compliance information. For already marketed products, purchasing typically requests Conflict Minerals declarations from the suppliers. In order to address requests from customers, technical operations or product management are usually responsible for keeping track of all parts, raw materials and their suppliers so that the required information can be provided. For complex BOMs, it is very tedious to maintain complete, accurate, up-to-date, and traceable data. Any product change or new supplier can, in addition to all other implications, have an effect on the Conflict Minerals compliance status. Influence on product development  It makes sense to consider compliance early in the planning and design of new products. Companies should evaluate which metals are needed or contained in supplier parts and if these could originate from problematic sources. The answer influences the cost and risk analysis during the development. If it is known early on that a part could be non-compliant with respect to Conflict Minerals, alternatives can be evaluated and thus costly changes at a later stage can be avoided. Integrated compliance management  Ideally, compliance data for Conflict Minerals, but also for other regulations like REACH and RoHS, should be managed in an integrated supply chain system. The compliance status is directly visible across the entire BOM at any part level and for the finished product. If data is missing, a request to the supplier can be triggered right away without having to switch to another system. The entire process, from identification of the relevant parts, requesting information, handling responses, data entry, to compliance calculation is fully covered end-to-end while being transparent for all stakeholders. Agile PLM Product Governance and Compliance (PG&C) The PG&C module extends Agile PLM with exactly this integrated functionality. As with the entire Agile product suite, PG&C can be configured according to customer requirements: data fields, attributes, workflows, routing, notifications, and permissions, etc… can be quickly and easily tailored to a customer’s needs. Optionally, external databases can be interfaced to query commercially available sources of Conflict Minerals declarations which obviates the need for a separate supplier request in many cases. Suppliers can access the system directly for data entry through a special portal. The responses to the standard EICC-GeSI questionnaire can be imported by the supplier or internally. Manual data entry is also supported. A set of compliance-specific dashboards and reports complement the functionality Conclusion  The increasing number of product compliance regulations, for which Conflict Minerals is just one example, requires companies to implement an efficient data and process management in this area. Consumer awareness in this matter increases as well so that an integrated system from development to production also provides a competitive advantage. Follow this link to learn more about Agile's PG&C solution

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• Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform

  - by Michael Snow

  Openmatics s.r.o. was founded in 2010 as a subsidiary of ZF Friedrichshafen AG, a global player in driveline and chassis technology. Oracle Customer:  Openmatics s.r.o.Location:  Pilsen, Czech RepublicIndustry:  AutomotiveEmployees:  70 Its goal was to develop and operate a flexible, open telematics platform for automotive applications, which is independent from vehicle and component suppliers—recognizing that the fragmented telematics market was not meeting today’s fleet management needs. Openmatics provides a rich product portfolio, and customers can extend the platform, as required, to meet their needs. Partners and third-parties can develop their own applications using the Openmatics’ software development kit and can sell them via the Openmatics app shop.ZF Friedrichshafen AG is a global player in driveline and chassis technology. With 121 production companies and 650 service partners in 26 countries, ZF is among the top 10 largest automotive suppliers worldwide. Founded in 1915 to develop and produce transmissions for airships and vehicles, the group’s product offerings now include transmissions and steering systems as well as chassis components and complete axle systems and modules.  A word from Openmatics s.r.o.  “Oracle WebCenter Portal, together with the underlying Oracle Application Development Framework, provided the fundamental infrastructure for the Openmatics platform. Fleet managers can now reduce fuel consumption and operating costs, and more efficiently manage vehicle usage, maintenance, and safety. The standards-based platform allows third-party suppliers to deploy their own vehicle telematics services as Openmatics apps and creates a de facto standard for the automotive industry, independent from a single manufacturer or service provider.” – Gero Strobel, Head of Development, Openmatics s.r.o. Challenges Create an industry standard for vehicle telematics by establishing a customizable platform that enables access to telematics information, such as current and past fuel consumption, through a web browser to better meet automotive market and customer needs Reduce fleet-management costs by eliminating the need to invest in isolated telematics hardware and software solutions per vehicle brand and vehicle component manufacturer Establish an open platform where third-party providers—such as original equipment manufacturers (OEM), insurers, fleet operators, and individual developers—can deploy their own vehicle telematics services Allow users to purchase targeted telematics services as single apps to reduce costs and ensure rapid growth of telematics services available on the platform Enable users to configure their telematics apps with ease to make sure the platform meets individual fleet management requirements, such as analyzing past and current fuel consumption of a truck fleet Solutions Deployed Oracle WebCenter Portal as a foundation for Openmatics, a standards-based automotive telematics platform that provides next-generation fleet management with unified digital communication from and to vehicles on the move Used Oracle Application Development Framework as the development framework for Oracle WebCenter Portal’s components and services, providing developers with ready-to-use software development kits with application programming interfaces, design templates, and visual tools that accelerated time to market Used Oracle Enterprise Pack for Eclipse to simplify telematics application development in Java Enabled fleet monitoring by recording vehicle data—such as fuel consumption information—through onboard units, delivering the information to Oracle Database, and making it accessible through a customizable app portfolio on any web browser Stored vehicle telematics data—sent as encrypted information—in Oracle Database, ensuring data integrity and immediate availability for the platform’s telematics applications Enabled a wide range of telematics services suppliers, from vehicle component manufacturers to fleet application developers, to offer vehicle telematics services on the Openmatics platform, ensuring platform independence from OEMs Provided Openmatics customers with the means to individually select the automotive telematics services that are relevant to their business requirements, eliminating the need to pay for superfluous information and reducing fleet management costs Oracle Products & Services Oracle Application Development Framework Oracle WebCenter Portal Oracle SOA Suite Oracle Enterprise Pack for Eclipse Oracle Database Oracle Consulting &amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;gt;amp;&amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt;

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• Mastering snow and Java development at jDays in Gothenburg

  - by JavaCecilia

  Last weekend, I took the train from Stockholm to Gothenburg to attend and present at the new Java developer conference jDays. It was professionally arranged in the Swedish exhibition hall close to the amusement park Liseberg and we got a great deal out of the top-level presenters and hallway discussions. Understanding and Improving Your Java Process Our main purpose was to spread information on JVM and our monitoring tools for Java processes, so I held a crash course in the most important terms and concepts if you want to affect the performance of your Java process. From the beginning - the JVM specification to interpretation of heap usage graphs. For correct analysis, you also need to understand something about process memory - you need space for the Java heap (-Xms for initial size and -Xmx for max heap size), but the process memory also contain the thread stacks (to a size of -Xss), JVM internal data structures used for keeping track of Java objects on the heap, method compilation/optimization, native libraries, etc. If you get long pause times, make sure to monitor your application, see the allocation rate and frequency of pause times.My colleague Klara Ward then held a presentation on the Java Mission Control product, the profiling and diagnostics tools suite for HotSpot, coming soon. The room was packed and very appreciated, Klara demonstrated four different scenarios, e.g. how to diagnose and fix latencies due to lock contention for logging.My German colleague, OpenJDK ambassador Dalibor Topic travelled to Sweden to do the second keynote on "Make the Future Java". He let us in on the coming features and roadmaps of Java, now delivering major versions on a two-year schedule (Java 7 2011, Java 8 2013, etc). Also letting us in on where to download early versions of 8, to report problems early on. Software Development in teams Being a scout leader, I'm drilled in different team building and workshop techniques, creating strong groups - of course, I had to attend Henrik Berglund's session on building successful teams. He spoke about the importance of clear goals, autonomy and agreed processes. Thomas Sundberg ended the conference by doing live remote pair programming with Alex in Rumania and a concrete tips for people wanting to try it out (for local collaboration, remember to wash and change clothes). Memory Master Keynote The conference keynote was delivered by the Swedish memory master Mattias Ribbing, showing off by remembering the order of a deck of cards he'd seen once. He made it interactive by forcing the audience to learn a memory mastering technique of remembering ten ordered things by heart, asking us to shout out the order backwards and we made it! I desperately need this - bought the book, will get back on the subject. Continuous Delivery The most impressive presenter was Axel Fontaine on Continuous Delivery. Very well prepared slides with key images of his message and moved about the stage like a rock star. The topic is of course highly interesting, how to create an infrastructure enabling immediate feedback to developers and ability to release your product several times per day. Tomek Kaczanowski delivered a funny and useful presentation on good and bad tests, providing comic relief with poorly written tests and the useful rules of thumb how to rewrite them. To conclude, we had a great time and hope to see you at jDays next year :)

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Upcoming Carbon Tax in South Africa

  - by Evelyn Neumayr

  By Elena Avesani, Principal Product Strategy Manager, Oracle In 2012, the South Africa National Treasury announced the plan to impose a carbon tax to cut carbon emissions that are blamed for climate change. South Africa is ranked among the top 20 countries measured by absolute carbon dioxide emissions, with emissions per capita in the region of 10 metric tons per annum and over 90% of South Africa's energy produced by burning fossil fuels. The top 40 largest companies in the country are responsible for 207 million tons of carbon dioxide, directly emitting 20 percent of South Africa’s carbon output. The legislation, originally scheduled to be implemented from January 2015 to 31 December 2019, is now delayed to January 2016. It will levy a carbon tax of R120 (US$11) per ton of CO2, rising then by 10 percent a year until 2020, while all sectors bar electricity will be able to claim additional relief of at least 10 percent. The South African treasury proposed a 60 percent tax-free threshold on emissions for all sectors, including electricity, petroleum, iron, steel and aluminum. Oracle Environmental Accounting and Reporting (EA&R) supports these needs and guarantees consistency across organizations in how data is collected, retained, controlled, consolidated and used in calculating and reporting emissions inventory. EA&R also enables companies to develop an enterprise-wide data view that includes all 5 of the key sustainability categories: carbon emissions, energy, water, materials and waste. Thanks to its native integration with Oracle E-Business Suite and JD Edwards EnterpriseOne ERP Financials and Inventory Systems and the capability of capturing environmental data across business silos, Oracle Environmental Accounting and Reporting is uniquely positioned to support a strategic approach to carbon management that drives business value. Sources: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} African Utility Week BDlive Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Capgemini Global Business Process Management Report

  - by JuergenKress

  Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Snap App Windows to Pre-Defined Screen Sections with Acer GridVista

  - by Asian Angel

  The window snapping feature in Windows 7 and the ability to organize monitor(s) into specific gridded sections have both become popular lately. If you love the idea of having both combined in a single software then join us as we look at Acer GridVista. Note: Acer GridVista works with Windows XP, Vista, & 7. It will also work with dual monitors. Setup Acer GridVista comes in a zip file format and at first you might assume that it is portable in nature but it is not. Once you unzip the enclosed folder you will need to double click on “Setup.exe” to install the program. Acer GridVista in Action Once you have installed the program and started it up all that you will notice at first is the new “System Tray Icon”. Here you can see the “Context Menu”… The only menu command that you will likely use most of the time is the “Grid Configuration Command”. Notice that for our single monitor setup that it lists “Display 1”. The “Single Setting” is enabled by default and you can easily choose the layout that best suits your needs. The enabled layout style will always be highlighted in yellow for easy reference. For our example we chose the “Triple (primary at right)” layout style. Each section will be specifically numbered as shown here. Do not worry…the grid and numbers only appear for a moment and then become invisible again until you move an app window into that section/area of your screen. On every regular app window that you open you will notice three new buttons in the upper right corner. Here is what each of these new buttons do: Acer GridVista Extensions (Transparent, Send To Window Grid, About Acer GridVista): Viewable in a drop-down menu Lock To Grid (Enable/Disable): Enabled by default –> Note: Set to disable on a particular window to keep it free of the “grid locking function” Always On Top (Enable/Disable): Disabled by default A good look at the “Extensions Drop-Down Menu” where you can set an app window to be transparent or send it to a specific screen section on your monitor(s). If you open an app it will not automatically lock into a specific section. To lock the window into a specific section drag-and-drop the app window into the desired section. Notice the red outline and highlighted number on “Section 2” below. The red outline and highlighted number serves as an indicator that if you release the app window at that moment it will lock into the outlined/highlighted section. Now that Notepad is locked into “Section 2” you can see that it is maximized within that section. Continue to drag-and-drop your app windows into the appropriate sections as desired…apps can still be reduced to the “Taskbar” the same as before. Options These are the options available for Acer GridVista… Conclusion If you have been wanting the ability to “snap” windows and organize them into specific screen areas then Acer GridVista is definitely a program that you should try out. Links Download Acer GridVista at Softpedia View detailed information at the Acer GridVista Homepage Similar Articles Productive Geek Tips Multitask Like a Pro with AquaSnapHelp Troubleshoot the Blue Screen of Death by Preventing Automatic RebootAdd Windows 7’s AeroSnap Feature to Vista and XPResize Windows to Specific Dimensions Easily With SizerKeyboard Ninja: Assign a Hotkey to any Window TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Playing Games In Chrome Made Easier Stop In The Name Of Love (Firefox addon) Chitika iPad Labs Gives Live iPad Sale Stats Heaven & Hell Finder Icon Using TrueCrypt to Secure Your Data Quickly Schedule Meetings With NeedtoMeet

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• Getting Help with 'SEPA' Questions

  - by MargaretW

  What is 'SEPA'? The Single Euro Payments Area (SEPA) is a self-regulatory initiative for the European banking industry championed by the European Commission (EC) and the European Central Bank (ECB). The aim of the SEPA initiative is to improve the efficiency of cross border payments and the economies of scale by developing common standards, procedures, and infrastructure. The SEPA territory currently consists of 33 European countries -- the 28 EU states, together with Iceland, Liechtenstein, Monaco, Norway and Switzerland. Part of that infrastructure includes two new SEPA instruments that were introduced in 2008: SEPA Credit Transfer (a Payables transaction in Oracle EBS) SEPA Core Direct Debit (a Receivables transaction in Oracle EBS) A SEPA Credit Transfer (SCT) is an outgoing payment instrument for the execution of credit transfers in Euro between customer payment accounts located in SEPA. SEPA Credit Transfers are executed on behalf of an Originator holding a payment account with an Originator Bank in favor of a Beneficiary holding a payment account at a Beneficiary Bank. In R12 of Oracle applications, the current SEPA credit transfer implementation is based on Version 5 of the "SEPA Credit Transfer Scheme Customer-To-Bank Implementation Guidelines" and the "SEPA Credit Transfer Scheme Rulebook" issued by European Payments Council (EPC). These guidelines define the rules to be applied to the UNIFI (ISO20022) XML message standards for the implementation of the SEPA Credit Transfers in the customer-to-bank space. This format is compliant with SEPA Credit Transfer version 6. A SEPA Core Direct Debit (SDD) is an incoming payment instrument used for making domestic and cross-border payments within the 33 countries of SEPA, wherein the debtor (payer) authorizes the creditor (payee) to collect the payment from his bank account. The payment can be a fixed amount like a mortgage payment, or variable amounts such as those of invoices. The "SEPA Core Direct Debit" scheme replaces various country-specific direct debit schemes currently prevailing within the SEPA zone. SDD is based on the ISO20022 XML messaging standards, version 5.0 of the "SEPA Core Direct Debit Scheme Rulebook", and "SEPA Direct Debit Core Scheme Customer-to-Bank Implementation Guidelines". This format is also compliant with SEPA Core Direct Debit version 6. EU Regulation #260/2012 established the technical and business requirements for both instruments in euro. The regulation is referred to as the "SEPA end-date regulation", and also defines the deadlines for the migration to the new SEPA instruments: Euro Member States: February 1, 2014 Non-Euro Member States: October 31, 2016. Oracle and SEPA Within the Oracle E-Business Suite of applications, Oracle Payables (AP), Oracle Receivables (AR), and Oracle Payments (IBY) provide SEPA transaction capabilities for the following releases, as noted: Release 11.5.10.x -  AP & AR Release 12.0.x - AP & AR & IBY Release 12.1.x - AP & AR & IBY Release 12.2.x - AP & AR & IBY Resources To assist our customers in migrating, using, and troubleshooting SEPA functionality, a number of resource documents related to SEPA are available on My Oracle Support (MOS), including: R11i: AP: White Paper - SEPA Credit Transfer V5 support in Oracle Payables, Doc ID 1404743.1R11i: AR: White Paper - SEPA Core Direct Debit v5.0 support in Oracle Receivables, Doc ID 1410159.1R12: IBY: White Paper - SEPA Credit Transfer v5 support in Oracle Payments, Doc ID 1404007.1R12: IBY: White Paper - SEPA Core Direct Debit v5 support in Oracle Payments, Doc ID 1420049.1R11i/R12: AP/AR/IBY: Get Help Setting Up, Using, and Troubleshooting SEPA Payments in Oracle, Doc ID 1594441.2R11i/R12: Single European Payments Area (SEPA) - UPDATES, Doc ID 1541718.1R11i/R12: FAQs for Single European Payments Area (SEPA), Doc ID 791226.1

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• Proving What You are Worth

  - by Ted Henson

  Here is a challenge for everyone. Just about everyone has been asked to provide or calculate the Return on Investment (ROI), so I will assume everyone has a method they use. The problem with stopping once you have an ROI is that those in the C-Suite probably do not care about the ROI as much as Return on Equity (ROE). Shareholders are mostly concerned with their return on the money the invested. Warren Buffett looks at ROE when deciding whether to make a deal or not. This article will outline how you can add more meaning to your ROI and show how you can potentially enhance the ROE of the company.   First I want to start with a base definition I am using for ROI and ROE. Return on investment (ROI) and return on equity (ROE) are ways to measure management effectiveness, parts of a system of measures that also includes profit margins for profitability, price-to-earnings ratio for valuation, and various debt-to-equity ratios for financial strength. Without a set of evaluation metrics, a company's financial performance cannot be fully examined by investors. ROI and ROE calculate the rate of return on a specific investment and the equity capital respectively, assessing how efficient financial resources have been used. Typically, the best way to improve financial efficiency is to reduce production cost, so that will be the focus. Now that the challenge has been made and items have been defined, let’s go deeper. Most research about implementation stops short at system start-up and seldom addresses post-implementation issues. However, we know implementation is a continuous improvement effort, and continued efforts after system start-up will influence the ultimate success of a system.   Most UPK ROI’s I have seen only include the cost savings in developing the training material. Some will also include savings based on reduced Help Desk calls. Using just those values you get a good ROI. To get an ROE you need to go a little deeper. Typically, the best way to improve financial efficiency is to reduce production cost, which is the purpose of implementing/upgrading an enterprise application. Let’s assume the new system is up and running and all users have been properly trained and are comfortable using the system. You provide senior management with your ROI that justifies the original cost. What you want to do now is develop a good base value to a measure the current efficiency. Using usage tracking you can look for various patterns. For example, you may find that users that are accessing UPK assistance are processing a procedure, such as entering an order, 5 minutes faster than those that don’t.  You do some research and discover each minute saved in processing a claim saves the company one dollar. That translates to the company saving five dollars on every transaction. Assuming 100,000 transactions are performed a year, and all users improve their performance, the company will be saving $500,000 a year. That $500,000 can be re-invested, used to reduce debt or paid to the shareholders.   With continued refinement during the life cycle, you should be able to find ways to reduce cost. These are the type of numbers and productivity gains that senior management and shareholders want to see. Being able to quantify savings and increase productivity may also help when seeking a raise or promotion.

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• Top Three Reasons to Move to the Cloud Before Your Next Upgrade

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} 1) Reduced Cost - During major upgrades, most organizations typically need to replace or invest in extra hardware and other IT resources to support the upgrade. With the Cloud, this can become more of an Op-ex discussion. The flexibility and scalability of the cloud also allows for new business solution to be set up more quickly with the ability to scale IT resources to closely map to changing business requirements. . This enables more and faster innovation because you are spending money to focus on core business initiatives instead of setting up complex environments. 2) Reduced Risk- This is especially true when you are working with a cloud provider that possesses substantial in-house expertise. Oracle Managed Cloud Services has been hosting and managing customer’s business applications for over a decade and has help hundreds of customers upgrade and adopt new technologies faster and better. Customer have access to over 15,000 Oracle experts in operation centers around the world that can work around the clock and have direct access Oracle Development to optimize our customers’ upgrade experience. 3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite, PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized best practices and tools across the technology stack to accelerate the upgrade and migration with substantially reduced timelines and risk. And because the process is repeatable, customer stay more current on the latest releases, continuously taking advantage of the newest innovations – without the headache.. By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken care of. Check out the video of this Managed Cloud Services customer to learn more about their experience.

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• CI tests to enforce specific development rules - good practice?

  - by KeithS

  The following is all purely hypothetical and any particular portion of it may or may not accurately describe real persons or situations, whether living, dead or just pretending. Let's say I'm a senior dev or architect in charge of a dev team working on a project. This project includes a security library for user authentication/authorization of the application under development. The library must be available for developers to edit; however, I wish to "trust but verify" that coders are not doing things that could compromise the security of the finished system, and because this isn't my only responsibility I want it to be done in an automated way. As one example, let's say I have an interface that represents a user which has been authenticated by the system's security library. The interface exposes basic user info and a list of things the user is authorized to do (so that the client app doesn't have to keep asking the server "can I do this?"), all in an immutable fashion of course. There is only one implementation of this interface in production code, and for the purposes of this post we can say that all appropriate measures have been taken to ensure that this implementation can only be used by the one part of our code that needs to be able to create concretions of the interface. The coders have been instructed that this interface and its implementation are sacrosanct and any changes must go through me. However, those are just words; the security library's source is open for editing by necessity. Any of my devs could decide that this secured, private, hash-checked implementation needs to be public so that they could do X, or alternately they could create their own implementation of this public interface in a different library, exposing the hashing algorithm that provides the secure checksum, in order to do Y. I may not be made aware of these changes so that I can beat the developer over the head for it. An attacker could then find these little nuggets in an unobfuscated library of the compiled product, and exploit it to provide fake users and/or falsely-elevated administrative permissions, bypassing the entire security system. This possibility keeps me awake for a couple of nights, and then I create an automated test that reflectively checks the codebase for types deriving from the interface, and fails if it finds any that are not exactly what and where I expect them to be. I compile this test into a project under a separate folder of the VCS that only I have rights to commit to, have CI compile it as an external library of the main project, and set it up to run as part of the CI test suite for user commits. Now, I have an automated test under my complete control that will tell me (and everyone else) if the number of implementations increases without my involvement, or an implementation that I did know about has anything new added or has its modifiers or those of its members changed. I can then investigate further, and regain the opportunity to beat developers over the head as necessary. Is this considered "reasonable" to want to do in situations like this? Am I going to be seen in a negative light for going behind my devs' backs to ensure they aren't doing something they shouldn't?

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• Test your internet connection - Emtel Fixed Broadband

  Already at the begin of April, I had a phone conversation with my representative at Emtel Ltd. about some upcoming issues due to the ongoing construction work in my neighbourhood. Unfortunately, they finally raised the house two levels above ours, and of course this has to have a negative impact on the visibility between the WiMAX outdoor unit on the roof and the aimed access point at Medine. So, today I had a technical team here to do a site survey and to come up with potential solutions. Short version: It doesn't look good after all. The site survey Well, the two technicians did their work properly, even re-arranged the antenna to check the connection with another end point down at La Preneuse. But no improvements. Looks like we are out of luck since the construction next door hasn't finished yet and at the moment, it even looks like they are planning to put at least one more level on top. I really wonder about the sanity of the responsible bodies at the local district council. But that's another story. Anyway, the outdoor unit was once again pointed towards Medine and properly fixed with new cable guides (air from the sea and rust...). Both of them did a good job and fine-tuned the reception signal to a mere 3 over 9; compared to the original 7 over 9 I had before the daily terror started. The site survey has been done, and now it's up to Emtel to come up with (better) solutions. Well, I wouldn't mind to have an unlimited, symmetric 3G/UMTS or even LTE connection. Let's see what they can do... Testing the connection There are several online sites available which offer you to check certain aspects of your internet connection. Personally, I'm used to speedtest.net and it works very well. I think it is good and necessary to check your connection from time to time, and only a couple of days ago, I posted the following on Emtel's wall at Facebook (21.05.2013 - 14:06 hrs): Dear Emtel, could you eventually provide an answer on the miserable results of SpeedTest? I chose Rose Hill (Hosted by Emtel Ltd.) as testing endpoint... Sadly, no response to this. Seems that the marketing department is not willing to deal with customers on Facebook. Okay, over at speedtest.net you can use their Flash-based test suite to check your connection to quite a number of servers of different providers world-wide. It's actually very interesting to see the results for different end points and to compare them to each other. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 30.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Fixed Broadband) Speedtest.net result of 30.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Fixed Broadband) Luckily, the results are quite similar in terms of connection speed; which is good. I'm currently on a WiMAX tariff called 'Classic Browsing 2', or Fixed Broadband as they call it now, which provides a symmetric line of 768 Kbps (or roughly 0.75 Mbps). In terms of downloads or uploads this means that I would be able to transfer files in either direction with approximately 96 KB/s. Frankly speaking, thanks to compression, my choice of browser and operating system I usually exceed this value and I have download rates up to 120 KB/s - not too bad after all. Only the ping times are a little bit of concern. Due to the difference in distance, or better said based on the number of hubs between the endpoints, they indicate the amount of time that it takes to send a package from your machine to the remote server and get a response back. A lower value is better, and usually the ping is less than 300 ms between Mauritius and Europe. The alternatives in Mauritius Not sure whether I should note this done because for my requirements there are no alternatives to Emtel WiMAX at the moment. It would be great to have your opinion on the situation of internet connectivity in Mauritius. Are there really alternatives? And if so, what are the conditions?

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• How do I get 5.1 surround sound working on an Acer Aspire 5738ZG?

  - by kbargais_LV

  I got a problem with sound. I tried everything but no results. :( I got 3 sound ports. my daemon: # This file is part of PulseAudio. # # PulseAudio is free software; you can redistribute it and/or modify # it under the terms of the GNU Lesser General Public License as published by # the Free Software Foundation; either version 2 of the License, or # (at your option) any later version. # # PulseAudio is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU Lesser General Public License # along with PulseAudio; if not, write to the Free Software # Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 # USA. ## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for ## more information. Default values are commented out. Use either ; or # for ## commenting. ; daemonize = no ; fail = yes ; allow-module-loading = yes ; allow-exit = yes ; use-pid-file = yes ; system-instance = no ; local-server-type = user ; enable-shm = yes ; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 MiB ; lock-memory = no ; cpu-limit = no ; high-priority = yes ; nice-level = -11 ; realtime-scheduling = yes ; realtime-priority = 5 ; exit-idle-time = 20 ; scache-idle-time = 20 ; dl-search-path = (depends on architecture) ; load-default-script-file = yes ; default-script-file = /etc/pulse/default.pa ; log-target = auto ; log-level = notice ; log-meta = no ; log-time = no ; log-backtrace = 0 resample-method = speex-float-1 ; enable-remixing = yes ; enable-lfe-remixing = no flat-volumes = no ; rlimit-fsize = -1 ; rlimit-data = -1 ; rlimit-stack = -1 ; rlimit-core = -1 ; rlimit-as = -1 ; rlimit-rss = -1 ; rlimit-nproc = -1 ; rlimit-nofile = 256 ; rlimit-memlock = -1 ; rlimit-locks = -1 ; rlimit-sigpending = -1 ; rlimit-msgqueue = -1 ; rlimit-nice = 31 ; rlimit-rtprio = 9 ; rlimit-rttime = 1000000 ; default-sample-format = s16le ; default-sample-rate = 44100 ; default-sample-channels = 6 ; default-channel-map = front-left,front-right default-fragments = 8 default-fragment-size-msec = 10 ; enable-deferred-volume = yes ; deferred-volume-safety-margin-usec = 8000 ; deferred-volume-extra-delay-usec = 0

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• Finalists for Community Manager of the Year Announced

  - by Mike Stiles

  For as long as brand social has been around, there’s still an amazing disparity from company to company on the role of Community Manager. At some brands, they are the lead social innovators. At others, the task has been relegated to interns who are at the company temporarily. Some have total autonomy and trust. Others must get chain-of-command permission each time they engage. So what does a premiere “worth their weight in gold” Community Manager look like? More than anyone else in the building, they have the most intimate knowledge of who the customer is. They live on the front lines and are the first to detect problems and opportunities. They are sincere, raving fans of the brand themselves and are trusted advocates for the others. They’re fun to be around. They aren’t salespeople. Give me one Community Manager who’s been at the job 6 months over 5 focus groups any day. Because not unlike in speed dating, they must immediately learn how to make a positive, lasting impression on fans so they’ll want to return and keep the relationship going. They’re informers and entertainers, with a true belief in the value of the brand’s proposition. Internally, they live at the mercy of the resources allocated toward social. Many, whose managers don’t understand the time involved in properly curating a community, are tasked with 2 or 3 too many of them. 63% of CM’s will spend over 30 hours a week on one community. They come to intuitively know the value of the relationships they’re building, even if they can’t always be shown in a bar graph to the C-suite. Many must communicate how the customer feels to executives that simply don’t seem to want to hear it. Some can get the answers fans want quickly, others are frustrated in their ability to respond within an impressive timeframe. In short, in a corporate world coping with sweeping technological changes, amidst business school doublespeak, pie charts, decks, strat sessions and data points, the role of the Community Manager is the most…human. They are the true emotional connection to the real life customer. Which is why we sought to find a way to recognize and honor who they are, what they do, and how well they have defined the position as social grows and integrates into the larger organization. Meet our 3 finalists for Community Manager of the Year. Jeff Esposito with VistaprintJeff manages and heads up content strategy for all social networks and blogs. He also crafts company-wide policies surrounding the social space. Vistaprint won the NEDMA Gold Award for Twitter Strategy in 2010 and 2011, and a Bronze in 2011 for Social Media Strategy. Prior to Vistaprint, Jeff was Media Relations Manager with the Long Island Ducks. He graduated from Seton Hall University with a BA in English and a minor in Classical Studies. Stacey Acevero with Vocus In addition to social management, Stacey blogs at Vocus on influential marketing and social media, and blogs at PRWeb on public relations and SEO. She’s been named one of the #Nifty50 Women in Tech on Twitter 2 years in a row, as well as included in the 15 up-and-coming PR pros to watch in 2012. Carly Severn with the San Francisco BalletCarly drives engagement, widens the fanbase and generates digital content for America’s oldest professional ballet company. Managed properties include Facebook, Twitter, Tumblr, Pinterest, Instagram, YouTube and G+. Prior to joining the SF Ballet, Carly was Marketing & Press Coordinator at The Fitzwilliam Museum at Cambridge, where she graduated with a degree in English. We invite you to join us at the first annual Oracle Social Media Summit November 14 and 15 at the Wynn in Las Vegas where our finalists will be featured. Over 300 top brand marketers, agency executives, and social leaders & innovators will be exploring how social is transforming business. Space is limited and the information valuable, so get more info and get registered as soon as possible at the event site.

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• When will EBS 12.2 be released?

  - by Steven Chan (Oracle Development)

  The most frequently asked question at OpenWorld this year was, "When will EBS 12.2 be released?" Sadly, Oracle's communication policies prohibit us from speculating about release dates for unreleased software. We are not permitted to give estimates, rough timelines, guesses, or anything else that remotely resembles specific guidance on release dates. You can monitor My Oracle Support and this blog for updates on EBS 12.2.  I'll post them here as soon as they're available.  I'm embedding an old favourite from 2007 in its entirety here, since it applies equally to new releases as well as certifications. "Loose Lips Sink Ships" (March 20, 2007)If I were to sort emails in my inbox into groups, the biggest -- by far -- would be the one for emails that start with, "When will _____ be certified with the E-Business Suite?"  I answer these dutifully but know that my replies can sometimes be maddening, for two reasons:  technical uncertainty, and Oracle's rules for such communications. On the Spiral Model of CertificationsTechnology stack certifications tend to be highly iterative in nature.  As a result, statements about certification dates tend to be accurate only when made in hindsight.  Laypeople are horrified to hear this, but it's the ugly truth.  Uncertainty is simply inherent to the process.  I've become inured to it over the years, but it might come as a surprise to you that it can take many cycles to get fully-released software to work together.  Take this scenario: We test a particular combination of Component A and B. If we encounter a problem, say, with Component A, we log a bug. We receive a new version of Component A. The process iterates again. The reality is this: until a certification is completed and released, there's no accurate way of telling how many iterations are yet to come.  This is true regardless of the number of iterations that have already been completed.  Our Lips Are SealedGenerally, people understand that things are subject to change, so the second reason I can't say anything specific is actually much more important than the first.  "Loose lips might sink ships" was coined in World War II in an effort to remind people that careless talk can have serious consequences.  Curiously, this applies to Oracle's communications about upcoming features, configurations, and releases, too.  As a publicly traded company, we have very strict policies that prohibit us from linking specific releases to specific dates.  If you've ever listened to an earnings call with analysts, you'll often hear them asking, "Can you add a little more color to that statement?"  For certifications, color is usually the only thing that I have.  Sometimes I can provide a bit more information about the technical nature of the certification in question, such as expected footprints or version levels.  I can occasionally share technical issues that we've found, too, to convey the degree of risk or complexity involved in the certification.  Aside from that, there's little additional information about specific dates, date ranges, or even speculation about dates that I can provide... that is, without having one of those uncomfortable conversations with Oracle Legal.  So, as much as it pains me to do so, when it comes to dates, I'm always forced to conclude with a generic reply that blandly states one of the following: We're working on that certification right now That certification is in the pipeline but hasn't been started yet We don't have plans for that certification Don't Shoot the MessengerThankfully, I've developed a thick skin over the years -- which is a good thing, considering the colorful and energetic responses I've received over the years after answering these questions.  However, on behalf of my Oracle colleagues who are faced with these questions every day in the field, I urge you to remember that they're required to follow these same corporate rules about date disclosures.  It never hurts to ask, but don't be too disappointed if we can't provide you with a detailed answer.  The Go-Go's had it right, after all.  Related Articles Webcast Replay Available: Technical Preview of EBS 12.2 Online Patching

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• Oracle Applications Cloud Release 8 Customization: Your User Interface, Your Text

  - by ultan o'broin

  Introducing the User Interface Text Editor In Oracle Applications Cloud Release 8, there’s an addition to the customization tool set, called the User Interface Text Editor  (UITE). When signed in with an application administrator role, users launch this new editing feature from the Navigator's Tools > Customization > User Interface Text menu option. See how the editor is in there with other customization tools? User Interface Text Editor is launched from the Navigator Customization menu Applications customers need a way to make changes to the text that appears in the UI, without having to initiate an IT project. Business users can now easily change labels on fields, for example. Using a composer and activated sandbox, these users can take advantage of the Oracle Metadata Services (MDS), add a key to a text resource bundle, and then type in their preferred label and its description (as a best practice for further work, I’d recommend always completing that description). Changing a simplified UI field label using Oracle Composer In Release 8, the UITE enables business users to easily change UI text on a much wider basis. As with composers, the UITE requires an activated sandbox where users can make their changes safely, before committing them for others to see. The UITE is used for editing UI text that comes from Oracle ADF resource bundles or from the Message Dictionary (or FND_MESSAGE_% tables, if you’re old enough to remember such things). Functionally, the Message Dictionary is used for the text that appears in business rule-type error, warning or information messages, or as a text source when ADF resource bundles cannot be used. In the UITE, these Message Dictionary texts are referred to as Multi-part Validation Messages.   If the text comes from ADF resource bundles, then it’s categorized as User Interface Text in the UITE. This category refers to the text that appears in embedded help in the UI or in simple error, warning, confirmation, or information messages. The embedded help types used in the application are explained in an Oracle Fusion Applications User Experience (UX) design pattern set. The message types have a UX design pattern set too. Using UITE  The UITE enables users to search and replace text in UI strings using case sensitive options, as well as by type. Users select singular and plural options for text changes, should they apply. Searching and replacing text in the UITE The UITE also provides users with a way to preview and manage changes on an exclusion basis, before committing to the final result. There might, for example, be situations where a phrase or word needs to remain different from how it’s generally used in the application, depending on the context. Previewing replacement text changes. Changes can be excluded where required. Multi-Part Messages The Message Dictionary table architecture has been inherited from Oracle E-Business Suite days. However, there are important differences in the Oracle Applications Cloud version, notably the additional message text components, as explained in the UX Design Patterns. Message Dictionary text has a broad range of uses as indicated, and it can also be reserved for internal application use, for use by PL/SQL and C programs, and so on. Message Dictionary text may even concatenate together at run time, where required. The UITE handles the flexibility of such text architecture by enabling users to drill down on each message and see how it’s constructed in total. That way, users can ensure that any text changes being made are consistent throughout the different message parts. Multi-part (Message Dictionary) message components in the UITE Message Dictionary messages may also use supportability-related numbers, the ones that appear appended to the message text in the application’s UI. However, should you have the requirement to remove these numbers from users' view, the UITE is not the tool for the job. Instead, see my blog about using the Manage Messages UI.

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• Understanding the Value of SOA

  - by Mala Narasimharajan

  Written By: Debra Lilley, ACE Director, Fusion Applications Again I want to talk from my area of expertise of Fusion Applications and talk about their design fundamentals. If you look at the table below and start at the bottom Oracle have defined all of the business objects e.g. accounts, people, customers, invoices etc. used by Fusion Applications; each of these objects contain all of the information required and can be expanded if necessary.  That Oracle have created for each of these business objects every action that is needed for the applications e.g. all the actions to create a new customer, checking to see if it exists, credit checking with D&B (Dun & Bradstreet < http://www.dnb.co.uk/> ) , creating the record, notifying those required etc. Each of these actions is a stand-alone web service. Again you can create a new actions or subscribe to an external provided web service e.g. the D&B check. The diagram also shows that all of development of Fusion Applications is from their Fusion Middleware offerings. Then the Intelligent Business Process is the order in which you run these actions, this is Service Orientated Architecture, SOA. Not only is SOA used to orchestrate actions within Fusion Applications it is also used in the integration of Fusion Applications with the rest of the Oracle stable of applications such as EBS, PeopleSoft, JDE and Siebel. The other applications are written with propriety development tools so how do they work with SOA? It’s a very simple answer, with the introduction of the Oracle SOA platform each process within these applications was made available to be called as a web service. I won’t go into technically how that is done but what’s known as a wrapper to allow each of them to act in this way was added. Finally at the top of the diagram are the questions that each Fusion Application process must answer, and this is the ‘special’ sauce that makes them so good, the User Experience, but that is a topic for another day, or you can read about it in my blog http://debrasoracle.blogspot.co.uk/2014/04/going-on-record-about-fusion-apps-cloud.html or Oracle’s own UX blog https://blogs.oracle.com/usableapps/ The concept behind AppAdvantage is not new the idea that Oracle technology can add value to your Oracle applications investments is pretty fundamental. Nishit Rao who is in AppAdvantage team provided myself and other ACE Directors with demo kits so that we could demonstrate SOA running with the applications. The example I learnt to build was that of the EBS inventory open interface. The simple concept is that request records can be added to a table and an import run that creates these as transactions in inventory. What’s SOA allows you to do is to add to the table from any source and then run this process automatically whereas traditionally you had to run the process at regular intervals because you didn’t know if the table was empty or not. This may just sound like a different way of doing the same thing but if the process is critical for your business then the interval was very small and the process run potentially many times unnecessarily. Using SOA it only happened when necessary without any delay. So in my post today I’ve talked about how SOA is used with Fusion Applications and in the linking with more traditional applications but that is only the tip of the iceberg of potential, your applications are just part of your IT systems and SOA can orchestrate your data across all of them; the beauty of open standards.  Debra Lilley, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director.  Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts

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• Oracle/Sun ?????? - SPARC SuperCluster T4-4

  - by user12798668

  SPARC SuperCluster T4-4 ?????????? SPARC SuperCluster ? 2010?12?????·???????????????????? 2011 ? 9 ?? SPARC T4 ???????????? SPARC SuperCluster T4-4 ????????????????SPARC SuperCluster ??????????·??????????????????????????? SPARC T4 CPU ? 4 ????? SPARC T4-4 ??????????????????????·????????????????????? Exadata ????????????? Oracle Exadata Storage Server ????????????? Java ????????? Exalogic ????????????? Exalogic Software ???????????????????????? Solaris 10 ??? 11 ??????????????????????? SPARC SuperCluster ? ???????????????????? ???????????????????????SPARC SuperCluster ? Oracle/Sun ???????????????????????????????????? SPARC SuperCluster ??????????? 2(Half Rack ?) or 4(Full Rack ?) x SPARC T4-4 ???? 3 (Half Rack ?) or 6 (Full Rack ?) x Exadata Storage Server X2-2 1 x ZFS Storage Appliance 7320 ?????? 3 x Sun DataCenter InfiniBand Switch 36 1 x Ethernet Management Switch 42U Rack (2 x PDU) SPARC SuperCluster ????????????? OS: Oracle Solaris 11 ??? 10 ???: Oracle VM Server for SPARC ??? Oracle Solaris Zones ??: Oracle Enterprise Manager Ops Center ??? Grid Control ???????: Oracle Solaris Cluster ??? Oracle Clusterware ??????: Oracle ?????? 11g R2 (11.2.0.3) ???????????? ??????: Exalogic Software ???? Oracle WebLogic Server, Coherence ????????: Oracle Solaris 11 ??? 10 ????????? Oracle ???? ISV????????????? SPARC SuperCluster ???????·??????????????????????? ???????????????????????????????????????? ??????????????????????????????????????????? ??????????????????????????????????????? ???????????????????? SPARC SuperCluster ??????????????????????????????? ??????????? SuperCluster ?????????????Oracle OpenWorld Tokyo 2012 ????????????????????! 4 ? 5 ?????????????????????????????? Oracle OpenWorld Tokyo 2012 ??????????? SPARC SuperCluster ???????????????? ????????????????? 4/5(?) ????????? G2-01 ?SPARC SuperCluster ????????????????? Ops Center ????????????????(11:50 - 13:20) 4/5(?) S2-42 ???UNIX?????????? - SPARC SuperCluster? (16:30 - 17:15) 4/5(?) S2-53 ?Oracle E-Business Suite?????????????????? ??/??????????????????????”SPARC SuperCluster”?(17:40 - 18:25) ???????????!! Oracle OpenWorld Tokyo 2012 ???? URL http://www.oracle.com/openworld/jp-ja/index.html ?????? 7264 ???????????????

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• ????????????????

  - by Yusuke.Yamamoto

  ????????? ????????? ????????? ????·???? ?????:Oracle???????·??????(????)??:?????????????? Pickup!:IT???????????!|????????:100???????!|???????????? ????????:?Oracle DB?????????????????????Windows?VMware?? ?????:Oracle OpenWorld Tokyo 2012|JavaOne Tokyo 2012|??????:151 ?OTN ???? ?????? ????????:???????100???????! ?????????????????Amazon????Get! ???? Oracle Technology Network, ????/????, ??IT???????·?????????????? ???????/???MySQL?????? ?????? ???????/???MySQL????? ?????????Oracle VM VirtualBox????Oracle Real Application Clusters (RAC) 11g Release 2????? ???????/??????????????????????????????? ???????/?????????????/????·????????Flashback Database with SSD? ????? ????? Oracle?????????????????????????!???????????? Oracle Enterprise Manager 12c(EM12c):????????? ~????????~ ???????????!??????·??????? Oracle Linux 5.8?????????? ???DB?????Oracle SQL Developer 3.1???????????? Oracle??????(OUI:Oracle Universal Installer)???? ????? ???? ????????? ????????????·???????? ????????????? ???????? 11gR2 ?????????? Oracle Database 11g R2 Oracle WebLogic Server 11g R1 Oracle Enterprise Manager 11g R1 ????? ????????? Oracle Database ????????????????·?? ???????/???????????????? ?????????(????????, ???, etc) ????????(???, ?????, REDO, ???·????, etc) ????·?????????????????(?????, ???, ??, ??, ??? etc) ????·?????????(??, etc) ????????????? ???????????????????·?????? ??????? ???? ????????·??|SQL Server Windows Server ??????????PL/SQL|Java|.NET|PHP ??/??? ORACLE MASTER ???? DWH(?????????)??·?? ????? ?????(SAN, NAS, SSD, etc) Oracle Database ??????? Amazon EC2 Microsoft Excel Microsoft Visual Studio MSFC/MSCS(Microsoft Cluster Service) SAP ??·??????? Oracle Database Oracle Database 11g Release 2(11gR2) Oracle Database Standard Edition ????????: Advanced Compression ?????????: Advanced Security Application Express(APEX) Automatic Storage Management(ASM) SSD???Oracle???: Database Smart Flash Cache ??????????: Data Guard/Active Data Guard Data Pump Oracle Data Provider for .NET(ODP.NET) ????: Oracle Text Partitioning(???????/?????????) DB????: Real Application Clusters(RAC) Real Application Testing Recovery Manager(RMAN) SQL*Loader|SQL*Plus|Statspack ??????|????????|???????? Database Appliance Database Firewall Exadata Database Machine SQL Developer ?????DB: TimesTen In-Memory Database Oracle Fusion Middleware Java Oracle Coherence Oracle Data Integrator(ODI) Oracle GoldenGate Oracle JRockit JVM Oracle WebLogic Server Oracle Enterprise Manager for Database|for Middleware ????????????: Oracle Application Testing Suite Oracle Linux Oracle Solaris DTrace|ZFS|???/???? Oracle VM Server for x86 ?????? ???????? ?????????Oracle???????????????·????????????????? ?????????(??·??????) OTN??????(??????) ???????(????????) Oracle University(??) ??????! ?????... ????? ?????? ????? ?????? ?????|?Sun?? ???????? OTN???????? OTN(????) ?????? ???? OTN???|???? OTN?????? ??????? ?????? ???????? ???? ???????

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• ?????????????Fusion Middleware??????????? ?3?

  - by rika.tokumichi

  ??????????OTN????????? ??OTN???????Fusion Middleware???????????????????????????????????????????????? ?OTN????????????????????????????? 2010?2????????????????? ????????????????????????????? ????????????? ???! ????? ??????????????????????????? ?????????????????Middleware???????????????????(;´?`A`` ????????????????????????? ?Weblogic Server???? ???????? ??????????????????????? Java?????????????????????WebLogic Server, JRockit??????????????????????????????????????????????????????????? ???????????????????????????????????!! ??????????8?Weblogic Server???@????????????????????????????????????????????????????? >??8?Weblogic Server???@??? ??????????????????????????! >WebLogic Server??? 2009?????2010???? ???? ??????????????????????????????????? ????????????????????????^^ >[2009?12??]- 2009???? - WebLogic Server???????????! ???????????????????????????????????????????! ???~????????????????????? ???1????????????????????????????????????! >WebLogic -OTN???? ???????????- ???????(??): ?????????????WebLogic Server????????????? ????????????????????~Oracle WebLogic Server 11g~ Oracle WebLogic Server???????Web??????? -??? ???!!????????·???????!?~Oracle Weblogic Server ???~ >Middleware -OTN???? ???????????- ???????(??): Web?????????/????????????? - ??????????????????? - Oracle SOA Suite 11g ???? Oracle Coherence ???? Oracle Tuxedo ???? ??????????????Middleware??????????Twitter????????????????????????? oraclemiddle_jp ??????????! ???? ??????????????? ????????? ??????????OTN-Japan???????Oracle University????????????? WebLogic????? ------------------------------------------ Oracle WebLogic Server 10g System Administrator Certified Expert ?????????????????Web??????????????????WebLogic Server??????????????????????????????????????? Oracle WebLogic Server 10g Developer Certified Expert Servlet/JSP?EJB???J2EE????????Web???????????(IDE)????????????????????????MVC??????????????????????????????????Web?????????????????????????????????? >???????? ------------------------------------------ Oracle Application Server????? ------------------------------------------ ORACLE MASTER Application Server???????????????????????????????Oracle Application Servers??????????????????? ORACLE MASTER Silver Oracle Application Server 10g(OCA) ORACLE MASTER Gold Oracle Application Server 10g(OCP) >???????? ------------------------------------------ ?????? >ORACLE MASTER Oracle Middleware???? ?????????????????????????????????? ??????????????????????? ?????????????????????????????????????????????????????????????????3????????·???·????????????????????! ????????????????????????^^ >[2010?3??]????·???·??????????&????2010????! ???????????????????????????????????????????????? ??????????!????????????????????????????????????? ???OTN-Japan??????????????????????Twitter????????????????????????????! OTN Japan Twitter????????? ?????????????????????Fusion Middleware??????????? ?3??????????? ??????????????????????! Fusion Middleware???????????! ?INFORMATION INDEPTH NEWSLETTERS Fusion Middleware Edition???????! ??1?OTN???????Fusion Middleware???????????????? ???????????????????????????????????????????????? ???????????????????????!! ?????????? Oracle/OTN????????????????????????????????????????????????? ????????????????????????????????????? INFORMATION INDEPTH NEWSLETTERS Fusion Middleware Edition??????????????????????? >???????????????????????? ??????????????????????Oracle's Dev2DBA Newsletter?????????????^^ >?Oracle's Dev2DBA Newsletter?????????????????????????????????

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• Using Visual Studio 2008 to Assemble, Link, Debug, and Execute MASM 6.11 Assembly Code

  - by Kreychek

  I would like to use Visual Studio 2008 to the greatest extent possible while effectively compiling/linking/building/etc code as if all these build processes were being done by the tools provided with MASM 6.11. The exact version of MASM does not matter, so long as it's within the 6.x range, as that is what my college is using to teach 16-bit assembly. I have done some research on the subject and have come to the conclusion that there are several options: Reconfigure VS to call the MASM 6.11 executables with the same flags, etc as MASM 6.11 would natively do. Create intermediary batch file(s) to be called by VS to then invoke the proper commands for MASM's linker, etc. Reconfigure VS's built-in build tools/rules (assembler, linker, etc) to provide an environment identical to the one used by MASM 6.11. Option (2) was brought up when I realized that the options available in VS's "External Tools" interface may be insufficient to correctly invoke MASM's build tools, thus a batch file to interpret VS's strict method of passing arguments might be helpful, as a lot of my learning about how to get this working involved my manually calling ML.exe, LINK.exe, etc from the command prompt. Below are several links that may prove useful in answering my question. Please keep in mind that I have read them all and none are the actual solution. I can only hope my specifying MASM 6.11 doesn't prevent anyone from contributing a perhaps more generalized answer. Similar method used to Option (2), but users on the thread are not contactable: http://www.codeguru.com/forum/archive/index.php/t-284051.html (also, I have my doubts about the necessity of an intermediary batch file) Out of date explanation to my question: http://www.cs.fiu.edu/~downeyt/cop3402/masmaul.html Probably the closest thing I've come to a definitive solution, but refers to a suite of tools from something besides MASM, also uses a batch file: http://www.kipirvine.com/asm/gettingStarted/index.htm#16-bit I apologize if my terminology for the tools used in each step of the code - exe process is off, but since I'm trying to reproduce the entirety of steps in between completion of writing the code and generating an executable, I don't think it matters much.

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• Selenium RC selenium-testrunner.js Access denied error on IEProxy - Help??

  - by melaos

  Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E) Timestamp: Wed, 28 Apr 2010 02:07:17 UTC Message: Access is denied. Line: 177 Char: 9 Code: 0 URI: http://www.google.com/selenium-server/core/scripts/selenium-testrunner.js Hi guys, i'm just starting to learn up on selenium and while testing using mostly test cases and test suite creating using selenium IDE firefox, i'm having some problem getting it to work properly in internet explorer. this is the cmd line that i'm using: java -jar "selenium-server.jar" -htmlSuite *iexploreproxy "http://www.google.com/" tests/OR_Discount_UAT_Suite.htm results.html -userExtensions user-extensions.js i try using the *iexplore but kept getting session id expired error and try with the proxy version instead. i can now see the testrunner but keep getting the access denied error. i then try the same cmd line using firefox: java -jar "selenium-server.jar" -htmlSuite *firefox3 "http://www.google.com/" tests/OR_Discount_UAT_Suite.htm results.html -userExtensions user-extensions.js FYI, i've already unchecked the auto detect proxy setting in IE8. and i can get everything running perfectly. so im not sure what's the problem right now :( anybody can help? thanks!

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• Sharing a session between vBulletin forum and status.net microblogging platform

  - by jaz

  Hello, I need to integrate vBulletin 4.0.3 Publishing Suite with status.net microblogging platform. The first thing I need to do is make these 2 to share 1 session so a user logged in vBulletin forums will also be logged in to status.net and vice versa. I have installed different vBulletin components under different subdomains: forums.sample.com - vBulletin forums blogs.sample.com - vBulletin blogs sample.com - vBulletin content management All of these point to the same place (.../public_html/index.php) which includes the respective php file (content.php for sample.com | blog.php for blogs.sample.com | forum.php for forums.sample.com) depending on the $_SERVER['HTTP_HOST'] I have configured vBulletin to use a single cookie.domain (.sample.com) for all of these 3 domains so visiting different domains doesn't break the session. I also have status.sample.com, which is the subdomain where status.net is installed. The subdomain configuration is different so the document_root is actually a subfolder (.../public_html/status/) in sample.com Now, can you please give me some pointers on how to make all these subdomains share a single session? I'm not sure if it helps, but as I understand, status.net does no custom session handling by default, but it is possible to turn it on so it will start storing session data in a database table called "session". Any tips will be appreciated. Thank you.

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