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• Azure Mobile Services: lessons learned

  - by svdoever

  When I first started using Azure Mobile Services I thought of it as a nice way to: authenticate my users - login using Twitter, Google, Facebook, Windows Live create tables, and use the client code to create the columns in the table because that is not possible in the Azure Mobile Services UI run some Javascript code on the table crud actions (Insert, Update, Delete, Read) schedule a Javascript to run any 15 or more minutes I had no idea of the magic that was happening inside… where is the data stored? Is it a kind of big table, are relationships between tables possible? those Javascripts on the table crud actions, is that interpreted, what is that exactly? After working for some time with Azure Mobile Services I became a lot wiser: Those tables are just normal tables in an Azure SQL Server 2012 Creating the table columns through client code sucks, at least from my Javascript code, because the columns are deducted from the sent JSON data, and a datetime field is sent as string in JSON, so a string type column is created instead of a datetime column You can connect with SQL Management Studio to the Azure SQL Server, and although you can’t manage your columns through the SQL Management Studio UI, it is possible to just run SQL scripts to drop and create tables and indices When you create a table through SQL script, add the table with the same name in the Azure Mobile Services UI to hook it up and be able to access the table through the provided abstraction layer You can also go to the SQL Database through the Azure Mobile Services UI, and from there get in a web based SQL management studio where you can create columns and manage your data The table crud scripts and the scheduler scripts are full blown node.js scripts, introducing a lot of power with great performance The web based script editor is really powerful, I do most of my editing currently in the editor which has syntax highlighting and code completing. While editing the code JsHint is used for script validation. The documentation on Azure Mobile Services is… suboptimal. It is such a pity that there is no way to comment on it so the community could fill in the missing holes, like which node modules are already loaded, and which modules are available on Azure Mobile Services. Soon I was hacking away on Azure Mobile Services, creating my own database tables through script, and abusing the read script of an empty table named query to implement my own set of “services”. The latest updates to Azure Mobile Services described in the following posts added some great new features like creating web API’s, use shared code from your scripts, command line tools for managing Azure Mobile Services (upload and download scripts for example), support for node modules and git support: http://weblogs.asp.net/scottgu/archive/2013/06/14/windows-azure-major-updates-for-mobile-backend-development.aspx http://blogs.msdn.com/b/carlosfigueira/archive/2013/06/14/custom-apis-in-azure-mobile-services.aspx http://blogs.msdn.com/b/carlosfigueira/archive/2013/06/19/custom-api-in-azure-mobile-services-client-sdks.aspx In the mean time I rewrote all my “service-like” table scripts to API scripts, which works like a breeze. Bad thing with the current state of Azure Mobile Services is that the git support is not working if you are a co-administrator of your Azure subscription, and not and administrator (as in my case). Another bad thing is that Cross Origin Request Sharing (CORS) is not supported for the API yet, so no go yet from the browser client for API’s, which is my case. See http://social.msdn.microsoft.com/Forums/windowsazure/en-US/2b79c5ea-d187-4c2b-823a-3f3e0559829d/known-limitations-for-source-control-and-custom-api-features for more on these and other limitations. In his talk at Build 2013 Josh Twist showed that there is a work-around for accessing shared script code from the table scripts as well (another limitation mentioned in the post above). I could not find that code in the Votabl2 code example from the presentation at https://github.com/joshtwist/votabl2, but we can grab it from the presentation when it comes online on Channel9. By the way: you can always express your needs and ideas at http://mobileservices.uservoice.com, that’s the place they are listening to (I hope!).

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• Launching Ops Center 12c

  - by user12601629

  Oracle Enterprise Manager Ops Center 12c is most ambitious version of the Ops Center tooling that we've ever released. I think that make it appropriate that we launched it in grand style! When it became clear we were going to be complete with the 12c final release about this time of year, the marketing team proposed that we roll the launch of 12c into Oracle OpenWorld Tokyo.  I thought that sounded like a fine idea!  You see, I have always loved Japan.  I even studied a bit of Japanese language back in school. OpenWorld Tokyo was an outstanding even this year.  It was held in Roppongi, one of the most stylish districts in Tokyo. And, to make things even better, the Sakura (cherry blossoms) were blooming.  If you've never been in Japan for cherry blossom season, it's a must see!  Here are a couple of pics for you. Here is a picture from Roppongi, near the conference.  Here's a picture near the Imperial Palace.  A couple of friends from the local sales team took me here before my flight out. So, now back to the product launch! We choose to launch the product in John Fowler's "Engineered Systems" keynote address.  It made perfect sense because of the close ties of Ops Center to the Systems portfolio of products.  It was a packed house for the keynote.  Here's a picture I took just before we started -- there were also hundreds more people in "overflow" rooms in other parts of the venue. Here's a picture of me on stage during the launch. While there are countless new features in Ops Center 12c that customers will love, I had to limit myself to discussing just three. Mission Critical Clouds Solaris 11 Engineered Systems So, what does Mission Critical Cloud mean?  It means we've expanded EM's cloud capabilities in a couple of key areas. First, we've expanded the "self service provisioning" capabilities we have to include SPARC -- not just x86.  Now you can build clouds of Solaris Zones with ease!  Second, we've much more deeply integrated high-end storage and network management into the cloud layers.  These may our IaaS story is now much more powerful! For Solaris 11, we didn't simply port our monitoring agent to S11.  That would have been easy, but also boring! We support S11 deeply.  Full access to the power of the IPS packaging system, the new virtualized networking stack, new Zones features, the Auto Install framework.  If you're ready to try Solaris 11 then Ops Center is ready for you. Last is on the area of Engineered Systems.  These combinations of hardware and software are fast and powerful. However, we're also on a mission to make them ever easier to manage.  We've made major strides with Ops Center 12c. Manage these systems as racks, not individual components.  The new capabilities for the new engineered systems like Exalogic and SPARC SuperCluster and striking. You can read more here: Oracle Unveils Oracle Enterprise Manager Ops Center 12c So, I'll wrap this up with one final bit of fun. One of my friends from the Oracle marketing department found a super cool place to get dinner.  It's a restaurant called Gonpachi. It turns out this is the place that inspired the scene in the Quentin Taratino movie Kill Bill where Uma Thurman fights 88 Ninjas.  Here is a picture I snapped while we were there. It was surely a good time. Check it out next time you're in Tokyo.

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• WebCenter Customer Spotlight: Ancestry.com

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAncestry.com Inc is the largest for-profit genealogy company in the world and it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family trees, and 2 million paying subscribers. Their main business challenges were to improve time to market and agility to respond quickly to fast changing Internet waves while integrating with their existing content (4 PetaByte) and legacy systems. Ancestry.com implemented Oracle WebCenter Sites as their Web Experience Management System for their landing pages and marketing micro sites, added dynamic sections to their existing websites and integrated the existing content and legacy systems through web services. The Ancestry.com landing pages and marketing sites are now managed by the business team without any involvement of engineering resources. Managed content can quickly be added to existing pages without having to refactor the whole page and existing content (4 PetaBytes)  is now served trough Oracle WebCenter Sites without having to migrate from existing systems. Company OverviewAncestry.com Inc is a publicly traded Internet company (NASDAQ: ACOM) based in Provo, Utah, USA. The largest for-profit genealogy company in the world, it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family trees, and 2 million paying subscribers. Business ChallengesAncestry main business challenge was to respond quickly to fast changing Internet waves.  Product marketing could not change Web site content without going through development. They needed dedicated developers just to support their marketing efforts. Technical Requirements Support current systems and environments - ASP.NET, MVC.NET, Java, JSP, PHP Scalable and manageable for a world wide network Marketing Requirements Easy to enter content – Without having a degree in HTML Scheduling of content – When is content visible to users Product Requirements Easy to manage content – See when content is out-of-date Rotation of content – Producing new content as old content expires Solution DeployedAncestry implemented  Oracle WebCenter Sites as their Web Experience Management System to manage their landing pages and marketing micro sites. This sites are fully managed by their business team without involvement of any engineering resources. The integration with their existing Web sites is done through Spot Management which allows the ability to add dynamic content to certain sections of a web page. The dynamic content is managed by  Oracle WebCenter Sites. The integration with the existing content (4 PetaBytes!) is done trough  a custom content provider interface which allows to mix existing content with content from  Oracle WebCenter Sites. Business ResultsAncestry.com has achieved following impressive business results: Landing pages and marketing sites are now managed by the business team without any involvement of engineering resources Managed content can quickly be added to existing pages without having to refactor the whole page Provide access to existing content (4 PetaBytes)  without having to migrate from existing systems Additional Information Ancestry Webcast Oracle WebCenter Sites

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• What Counts For a DBA: Replaceable

  - by Louis Davidson

  Replaceable is what every employee in every company instinctively strives not to be. Yet, if you’re an irreplaceable DBA, meaning that the company couldn’t find someone else who could do what you do, then you’re not doing a great job. A good DBA is replaceable. I imagine some of you are already reaching for the lighter fluid, about to set the comments section ablaze, but before you destroy a perfectly good Commodore 64, read on… Everyone is replaceable, ultimately. Anyone, anywhere, in any job, could be sitting at their desk reading this, blissfully unaware that this is to be their last day at work. Morbidly, you could be about to take your terminal breath. Ideally, it will be because another company suddenly offered you a truck full of money to take a new job, forcing you to bid a regretful farewell to your current employer (with barely a “so long suckers!” left wafting in the air as you zip out of the office like the Wile E Coyote wearing two pairs of rocket skates). I’ve often wondered what it would be like to be present at the meeting where your former work colleagues discuss your potential replacement. It is perhaps only at this point, as they struggle with the question “What kind of person do we need to replace old Wile?” that you would know your true worth in their eyes. Of course, this presupposes you need replacing. I’ve known one or two people whose absence we adequately compensated with a small rock, to keep their old chair from rolling down a slight incline in the floor. On another occasion, we bought a noise-making machine that frequently attracted attention its way, with unpleasant sounds, but never contributed anything worthwhile. These things never actually happened, of course, but you take my point: don’t confuse replaceable with expendable. Likewise, if the term “trained seal” comes up, someone they can teach to follow basic instructions and push buttons in the right order, then the replacement discussion is going to be over quickly. What, however, if your colleagues decide they’ll need a super-specialist to replace you. That’s a good thing, right? Well, usually, in my experience, no it is not. It often indicates that no one really knows what you do, or how. A typical example is the “senior” DBA who built a system just before 16-bit computing became all the rage and then settled into a long career managing it. Such systems are often central to the company’s operations and the DBA very skilled at what they do, but almost impossible to replace, because the system hasn’t evolved, and runs on processes and routines that others no longer understand or recognize. The only thing you really want to hear, at your replacement discussion, is that they need someone skilled at the fundamentals and adaptable. This means that the person they need understands that their goal is to be an excellent DBA, not a specialist in whatever the-heck the company does. Someone who understands the new versions of SQL Server and can adapt the company’s systems to the way things work today, who uses industry standard methods that any other qualified DBA/programmer can understand. More importantly, this person rarely wants to get “pigeon-holed” and so documents and shares the specialized knowledge and responsibilities with their teammates. Being replaceable doesn’t mean being “dime a dozen”. The company might need four people to take your place due to the depth of your skills, but still, they could find those replacements and those replacements could step right in using techniques that any decent DBA should know. It is a tough question to contemplate, but take some time to think about the sort of person that your colleagues would seek to replace you. If you think they would go looking for a “super-specialist” then consider urgently how you can diversify and share your knowledge, and start documenting all the processes you know as if today were your last day, because who knows, it just might be.

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• Oracle EMEA News Digest - May 2014

  - by Steve Walker

  Systems Oracle introduced a technology preview of an OpenStack® distribution that allows Oracle Linux and Oracle VM users to work with the open source cloud software. This provides customers with additional choices and interoperability while taking advantage of the efficiency, performance, scalability, and security of Oracle Linux and Oracle VM. The distribution is delivered as part of the Oracle Linux and Oracle VM Premier Support offerings, at no additional cost. Oracle plans to work further with the OpenStack community to develop and enhance its enterprise-class capabilities to meet customer demands. Also in the Open Source arena, Oracle announced the general availability of MySQL Fabric. MySQL Fabric provides an integrated system that makes it simpler to manage groups of MySQL databases. It delivers both high availability - via failure detection and failover - and scalability through automated data sharding. Oracle Database, Middleware and Technology The company made two announcements for Oracle Tuxedo, the #1 application server for C, C++, COBOL and Java deployments in private cloud or traditional data center environments. With enhanced management and monitoring features and tighter integration with Oracle technologies, the latest release of Oracle Tuxedo 12c enables organizations to dramatically increase application throughput, while reducing total cost of ownership and time to market for new application development and deployment. Oracle also introduced the latest release of its mainframe application rehosting platform, Oracle Tuxedo ART 12c, to help organizations speed up migration projects and accelerate the adoption of the new environment by current IT staff. It enables organizations to accelerate the rehosting of IBM mainframe applications and greatly enhance management and supportability of the rehosted applications while reducing costs and risk. Applications According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organizations, and are continuing to invest in technologies and digital content strategies to facilitate them. The studies—one for B2B and one for B2C—surveyed e-commerce professionals in business and technology departments from around the world. Although the priorities, success metrics, and technology investments differed between the two groups, customer acquisition and retention emerged as common themes across B2B and B2C. Growing market share and enhancing customer experience are cited as top investment areas for all e-commerce professionals. In product news, Oracle announced the latest release of Oracle Business Intelligence (BI) Applications (version 11.1.1.8.1, in case anyone asks). It includes prebuilt connectors between Oracle Procurement and Spend Analytics and Oracle’s JD Edwards. Additionally, a new Oracle Human Resources Analytics module for developing and maintaining a skilled workforce has been introduced. In use at more than 4,000 companies worldwide, Oracle BI Applications support leading enterprise applications, including Oracle E-Business Suite, Oracle’s PeopleSoft, Oracle's Siebel CRM, Oracle’s JD Edwards EnterpriseOne offering high-performing analytics at a lower cost. Industries For the Communications Industry, Oracle has launched a new release of the Oracle Communications Core Session Manager. This gives CSPs a new way to design, deploy and manage complex networking services and embrace next-generation technology, It provides them with an immediate entry point for  network function virtualization (NFV) efforts, allowing them to realize immediate benefits associated with network virtualization – including increased service agility and improved network resource sharing. And for the Utilities Industry, Oracle is releasing solutions with new business features and enhanced technical architecture that help position utilities for success now and into the future. Oracle has provided new releases for its customer information system,  meter data management system, customer self-service solution and mobile workforce management solution.

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• Systems of Engagement

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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• Orchestrating the Virtual Enterprise, Part I

  - by Kathryn Perry

  A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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• Protecting Consolidated Data on Engineered Systems

  - by Steve Enevold

  In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• ArchBeat Link-o-Rama Top 10 for August 19-26, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the week of August 19-26, 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) The latest release of Oracle SQl Developer includes UI enhancements, 12c database support, and bug fixes. ADF Tutorial Chapter 3: Creating a Master-Detail taskflow | Yannick Ongena Oracle ACE Yannick Ongena continues his ADF tutorial with a chapter devoted to view layer and using the data control to build pages that allow user to update reference data. GlassFish Community Event at JavaOne 2012 Don't miss out on this exclusive GlassFish Community Event on Sunday, September 30th from 11:00 a.m. – 1:00 p.m. in Moscone South. Register Now! Part of JavaOne 2012. Oracle BI 11g Book Authors – Podcast #9 | Art of Business Intelligence In this home-grown podcast, authors Christian Screen, Haroun Khan, and Adrian Ward talk about their new book, "Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial," about their sessions at Oracle OpenWorld, and about their ORACLENERD t-shirts. Oracle Service Bus duplicate message check using Coherence | Jan van Zoggel "Giving the fact that every message on our ESB has an unique messageID element in the SOAP header we could store this on disk, database or in memory,"says Jan van Zoggel. "With the help of Oracle Coherence this last option, in memory, is relatively simple." Even simpler with Jan's detailed instructions. Oracle Technology Network Architect Day - Boston - Sept 12 There are easier ways to increase your IT brainpower. Skip the electrodes and register for Oracle Technology Network Architect Day in Boston, September 12, 2012. This free event includes 8 technical sessions, panel Q&A, roundtable discussions—and a free lunch. 8:00 a.m. – 5:00 p.m. at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Oracle BPM enable BAM | Peter Paul van de Beek "BAM enables you to make decisions based on real-time information gathered from your running processes," says Peter Paul van de Beek. "With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort." Sample Application for Switching Application Module Data Sources | Andrejus Baranovskis A sample application and how-to guide from Oracle ACE Director and ADF expert Andrejus Baranovskis. ORCLville: Some Basic BI Thoughts "If we'd stop to consider what business intelligence really is, many of us might grow a different perspective about how we implement enterprise apps," says Oracle ACE Director Floyd Teter. "What if we implemented with an eye to what kind of information we'd like to get from our enterprise apps?" Oracle VM VirtualBox 4.1.20 released |Oracle's Virtualization Blog Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Thought for the Day "The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures." — Frederick P. Brooks Source: SoftwareQuotes

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• Seamless STP with Oracle SOA Suite

  - by user12339860

  STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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• Join us on our Journey to be #1 in SaaS!

  - by jessica.ebbelaar(at)oracle.com

  WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring?   Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring? Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. What is the Business Development Group (BDG) The Business Development Group is the key entry point in Oracle for the future Sales and Management talent of the organisation. We are the Demand Generation engine for Oracle in EMEA. We provide revenue generating, quality sales pipeline to our Inside and Field Sales professionals as well as to our Channel Partners. Our current focus is to provide an agile and flexible service offering to our customers and stakeholders to meet ever changing business needs, whilst constantly striving to improve the customer experience, quality of our pipeline, market coverage and penetration. As a SaaS Business Development Consultant (BDC) you will be the first touch point with new customers. Your goal is to proactively identify and qualify business opportunities leading to revenue for Oracle. You will work closely with your Inside Sales colleagues who will progress your qualified pipeline and opportunities. Work for us Work for the only multi-pillar SaaS vendor in the market Be part of a FUN, fast paced and truly International sales team  Develop you solution sales EXPERTISE Drive your CAREER development within a structured and supportive environment The Profile You have a passion for selling cutting-edge technology You thrive in a fast paced and dynamic work environment where being the best is paramount Your priority is always the customer You live for a challenge and you love to win Join us on our Journey to be #1 in SaaS and be part of our Cloud Success Story! You will find more information about open roles here

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• WebLogic Server Performance and Tuning: Part II - Thread Management

  - by Gokhan Gungor

  WebLogic Server, like any other java application server, provides resources so that your applications use them to provide services. Unfortunately none of these resources are unlimited and they must be managed carefully. One of these resources is threads which are pooled to provide better throughput and performance along with the fast response time and to avoid deadlocks. Threads are execution points that WebLogic Server delivers its power and execute work. Managing threads is very important because it may affect the overall performance of the entire system. In previous releases of WebLogic Server 9.0 we had multiple execute queues and user defined thread pools. There were different queues for different type of work which had fixed number of execute threads.  Tuning of this thread pools and finding the proper number of threads was time consuming which required many trials. WebLogic Server 9.0 and the following releases use a single thread pool and a single priority-based execute queue. All type of work is executed in this single thread pool. Its size (thread count) is automatically decreased or increased (self-tuned). The new “self-tuning” system simplifies getting the proper number of threads and utilizing them.Work manager allows your applications to run concurrently in multiple threads. Work manager is a mechanism that allows you to manage and utilize threads and create rules/guidelines to follow when assigning requests to threads. We can set a scheduling guideline or priority a request with a work manager and then associate this work manager with one or more applications. At run-time, WebLogic Server uses these guidelines to assign pending work/requests to execution threads. The position of a request in the execute queue is determined by its priority. There is a default work manager that is provided. The default work manager should be sufficient for most applications. However there can be cases you want to change this default configuration. Your application(s) may be providing services that need mixture of fast response time and long running processes like batch updates. However wrong configuration of work managers can lead a performance penalty while expecting improvement.We can define/configure work managers at;•    Domain Level: config.xml•    Application Level: weblogic-application.xml •    Component Level: weblogic-ejb-jar.xml or weblogic.xml(For a specific web application use weblogic.xml)We can use the following predefined rules/constraints to manage the work;•    Fair Share Request Class: Specifies the average thread-use time required to process requests. The default is 50.•    Response Time Request Class: Specifies a response time goal in milliseconds.•    Context Request Class: Assigns request classes to requests based on context information.•    Min Threads Constraint: Limits the number of concurrent threads executing requests.•    Max Threads Constraint: Guarantees the number of threads the server will allocate to requests.•    Capacity Constraint: Causes the server to reject requests only when it has reached its capacity. Let’s create a work manager for our application for a long running work.Go to WebLogic console and select Environment | Work Managers from the domain structure tree. Click New button and select Work manager and click next. Enter the name for the work manager and click next. Then select the managed server instances(s) or clusters from available targets (the one that your long running application is deployed) and finish. Click on MyWorkManager, and open the Configuration tab and check Ignore Stuck Threads and save. This will prevent WebLogic to tread long running processes (that is taking more than a specified time) as stuck and enable to finish the process.

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• Why We Do What We Do. (Part 3 of 5 Part Series on JDE 5G Postponed)

  - by Kem Butller-Oracle

  By Lyle Ekdahl - Oracle JD Edwards Sr. VP General Manager  In the closing of part two of this 5 part blog series, I stated that in the next installment I would explore the expected results of the digital overdrive era and the impact it will have on our economy. While I have full intentions of writing on that topic, I am inspired today to write about something that is top of mind. It’s top of mind because it has come up several times recently conversations with my Oracle’s JD Edwards team members, with customers and our partners, plus I feel passionately about why I do what I do…. It is not what we do but why we do that thing that we do Do you know what you do? For the most part, I bet you could tell me what you do even if your work has changed over the years.  My real question is, “Do you get excited about what you do, and are you fulfilled? Does your work deliver a sense of purpose, a cause to work for, and something to believe in?”  Alright, I guess that was not a single question. So let me just ask, “Why?” Why are you here, right now? Why do you get up in the morning? Why do you go to work? Of course, I can’t answer those questions for you but I can share with you my POV.   For starters, there are several things that drive me. As many of you know by now, I have a somewhat competitive nature but it is not solely the thrill of winning that actually fuels me. Now don’t get me wrong, I do like winning occasionally. However winning is only a potential result of competing and is clearly not guaranteed. So why compete? Why compete in business, and particularly why in this Enterprise Software business?  Here’s why! I am fascinated by creative and building processes. It is about making or producing things, causing something to come into existence. With the right skill, imagination and determination, whether it’s art or invention; the result can deliver value and inspire. In both avocation and vocation I always gravitate towards the create/build processes.  I believe one of the skills necessary for the create/build process is not just the aptitude but also, and especially, the desire and attitude that drives one to gain a deeper understanding. The more I learn about our customers, the more I seek to understand what makes the successful and what difficult issues cause them to struggle. I like to look for the complex, non-commodity process problems where streamlined design and modern technology can provide an easy and simple solution. It is especially gratifying to see our customers use our software to increase their own ability to deliver value to the market. What an incredible network effect! I know many of you share this customer obsession as well as the create/build addiction focused on simple and elegant design. This is what I believe is at the root of our common culture.  Are JD Edwards customers on a whole different than other ERP solutions’ customers? I would argue that for the most part, yes, they are. They selected our software, and our software is different. Why? Because I believe that the create/build process will generally result in solutions that reflect who built it and their culture. And a culture of people focused on why they create/build will attract different customers than one that is based on what is built or how the solution is delivered. In the past I have referred to this idea as character of the customer, and it transcends industry, size and run rate. Now some would argue that JD Edwards has some customers who are characters. But that is for a different post. As I have told you before, the JD Edwards culture is unique, and its resulting economy is valuable and deserving of our best efforts. 

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• Something about Property Management or &hellip; the understanding of SharePoint Admins/roles ?!?

  - by Enrique Lima

  When I talk about SharePoint, for some reason it comes to my mind as if it were property management and all the tasks associated with it. So, imagine you have a lot ( a piece of land of sorts), you then decide there is something you want to do with it.  So, you make the choice of having a building built.  Now, in order to go forward with your plan, you need to check what the rules/regulations are.  Has is it been zoned residential, commercial, industrial … you get the idea.  This to me sounds like Governance.  The what am I to do given a defined set of rules. We keep on moving forward based on those rules.  And with this we start the process of building, the building process takes us to survey the land, identify what our boundaries are.  And as we go along we start getting the idea in our head as to what we will do as far as the building goes.  We identify the essentials of the building, basic services and such.  All in all, we plan.  And as with many things we do, we like solid foundations.  What a solid foundation looks like will depend on where and what we build.  The way buildings are built depends in many ways in being able to foresee the potential for natural disasters or to try to leverage the lay of the land.  Sound familiar?  We have done our Requirements Gathering. We have the building in place, we have followed the zoning rules, we have implemented services.  But we need someone to manage the building, now we move on to the human side of the story.  We want to establish a means to normalcy in the building, someone that can be the monitoring agent as to the “what’s going on?” of it.  This person will be tasked with making sure all basic services are functional, that measures are taken if there is an issue and so on.  Enter the Farm Administrator. In a way, we establish an extension of the rules to make sure the building and the apartments/offices build follow a standard set of rules too. Now, in turn you will have people leasing or buying the apartments/offices, they will be the keepers of that space.  So, now we are building sites, we have moved from having the building (farm) ready, to leasing/selling offices/apartments (site collections).  There will be someone assuming responsibility for those offices, that person will authorize or be informed about activities and also who not only gets a code into the building, but perhaps a key to the office.  Enter Site Collection Administrator.  And then perhaps we move on to the person that would be responsible for specifics within the office, for example a Human Resources Manager or Coordinator.  They will have specific control and knowledge about people.  A facilities coordinator, and so on.  I would translate that into Site Administrators. With that said then, we identify the following: Role Name Responsibility (but not limited to) Farm Administrator Infrastructure Site Collection Admin Policies for Content, Hierarchy, Recycle Bin, Security and Access Site Owner (Site Admin) Security and Access, Training, Guidance, Manage Templates All in all there are different levels of responsibility to be handled, but it is very important to understand what they are and what they mean. Here is a link to very well laid out explanation on this … http://www.endusersharepoint.com/2009/08/11/site-managers-and-end-user-expectations-roles-and-responsibilities/

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• The Latest Major Release of AutoVue is Now Available!

  - by Pam Petropoulos

  Click here to read the full press release. To learn more about AutoVue 20.2, check out the What's New in AutoVue 20.2 Datasheet AutoVue 20.2 continues to set the standard for enterprise level visualization with Augmented Business Visualization, a new paradigm which reconciles information and business data from multiple sources into a single view, providing rich and actionable visual decision-making environments. The release also includes; capabilities that enhance end-to-end approval workflow; solutions to visually enable the mobile workforce; and support for the latest manufacturing and high tech formats.     New capabilities in release 20.2 include: ·         Enhancements to the Augmented Business Visualization framework o    Creation of 2D hotspots has been extended in 2D drawings, PDF and image files and can now be defined as regional boxes, rather than just text strings o    New 3D Hotspot links in models and drawings. Parts or components of 3D models can be selected to create hotspot links. ·         Enhanced end-to-end approval workflows with digital stamping and batch stamping improvements ·         Solutions that visually enable the mobile workforce and extend enterprise visualization to mobile devices, including iPads through OVDI (Oracle Virtual Desktop Infrastructure) ·         Enhancements to AutoVue enterprise readiness: reliability and performance improvements, as well as security enhancements which adhere to Oracle’s Software Security Assurance standards ·         Timely support for new MCAD, ECAD, and Office formats ·         New 20.2 versions of AutoVue Document Print Services and Integration SDK (iSDK) ·         New Dutch language availability   The press release also contains terrific supporting quotes from AutoVue customers and partners.        “AutoVue’s stamping enhancements will greatly benefit our building permit management processes,” said Ties Kremer, Information Manager, Noordenveld Municipality, Netherlands. “The ability to batch stamp documents will speed up our approval processes, enable us to save time and money, and help us meet our regulatory compliance obligations.”          “AutoVue provides our non-technical teams in marketing and sales with access to customer order requirements and supporting CAD documents and drawings,” said James Lim, Regional Technical Systems Manager at Molex Incorporated. “AutoVue 20.2 has enabled us to refine our quotation process, and reduce order errors.”         “We are excited about our use of AutoVue’s Augmented Business Visualization framework, which will offer Meridian users enhanced access to related technical documentation,” said Edwin van Dijk, Director of Product Management, BlueCielo.  “By including AutoVue’s new regional hotspot capabilities within BlueCielo Meridian Enterprise, the context of engineering information is carried over into the visual representation of complex assets, thereby helping us to improve productivity and operational excellence.”    

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• An Actionable Common Approach to Federal Enterprise Architecture

  - by TedMcLaughlan

  The recent “Common Approach to Federal Enterprise Architecture” (US Executive Office of the President, May 2 2012) is extremely timely and well-organized guidance for the Federal IT investment and deployment community, as useful for Federal Departments and Agencies as it is for their stakeholders and integration partners. The guidance not only helps IT Program Planners and Managers, but also informs and prepares constituents who may be the beneficiaries or otherwise impacted by the investment. The FEA Common Approach extends from and builds on the rapidly-maturing Federal Enterprise Architecture Framework (FEAF) and its associated artifacts and standards, already included to a large degree in the annual Federal Portfolio and Investment Management processes – for example the OMB’s Exhibit 300 (i.e. Business Case justification for IT investments).A very interesting element of this Approach includes the very necessary guidance for actually using an Enterprise Architecture (EA) and/or its collateral – good guidance for any organization charged with maintaining a broad portfolio of IT investments. The associated FEA Reference Models (i.e. the BRM, DRM, TRM, etc.) are very helpful frameworks for organizing, understanding, communicating and standardizing across agencies with respect to vocabularies, architecture patterns and technology standards. Determining when, how and to what level of detail to include these reference models in the typically long-running Federal IT acquisition cycles wasn’t always clear, however, particularly during the first interactions of a Program’s technical and functional leadership with the Mission owners and investment planners. This typically occurs as an agency begins the process of describing its strategy and business case for allocation of new Federal funding, reacting to things like new legislation or policy, real or anticipated mission challenges, or straightforward ROI opportunities (for example the introduction of new technologies that deliver significant cost-savings).The early artifacts (i.e. Resource Allocation Plans, Acquisition Plans, Exhibit 300’s or other Business Case materials, etc.) of the intersection between Mission owners, IT and Program Managers are far easier to understand and discuss, when the overlay of an evolved, actionable Enterprise Architecture (such as the FEA) is applied.  “Actionable” is the key word – too many Public Service entity EA’s (including the FEA) have for too long been used simply as a very highly-abstracted standards reference, duly maintained and nominally-enforced by an Enterprise or System Architect’s office. Refreshing elements of this recent FEA Common Approach include one of the first Federally-documented acknowledgements of the “Solution Architect” (the “Problem-Solving” role). This role collaborates with the Enterprise, System and Business Architecture communities primarily on completing actual “EA Roadmap” documents. These are roadmaps grounded in real cost, technical and functional details that are fully aligned with both contextual expectations (for example the new “Digital Government Strategy” and its required roadmap deliverables - and the rapidly increasing complexities of today’s more portable and transparent IT solutions.  We also expect some very critical synergies to develop in early IT investment cycles between this new breed of “Federal Enterprise Solution Architect” and the first waves of the newly-formal “Federal IT Program Manager” roles operating under more standardized “critical competency” expectations (including EA), likely already to be seriously influencing the quality annual CPIC (Capital Planning and Investment Control) processes.  Our Oracle Enterprise Strategy Team (EST) and associated Oracle Enterprise Architecture (OEA) practices are already engaged in promoting and leveraging the visibility of Enterprise Architecture as a key contributor to early IT investment validation, and we look forward in particular to seeing the real, citizen-centric benefits of this FEA Common Approach in particular surface across the entire Public Service CPIC domain - Federal, State, Local, Tribal and otherwise. Read more Enterprise Architecture blog posts for additional EA insight!

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• What is Devops and Why You Should Care?

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} According to Wikipedia, DevOps (a portmanteau of development and operations) is a software development method that stresses communication, collaboration and integration between software developers and information technology (IT) professionals. DevOps is a response to the interdependence of software development and IT operations. It aims to help an organization rapidly produce software products and services. That definition of DevOps is the – what. The “why” is even easier. Standardized development methodology, clear communication and documented processes supported by a standards-based, proven middleware platform improves application development and management cycles, brings agility and provides greater availability and security to your IT infrastructure. Clearly, DevOps is about connecting people, products and processes. Ultimately, DevOps is about connecting IT to business. If you haven’t already seen it, do check out Bob Rhubart’s feature on DevOps in the latest issue of Oracle Magazine. And for more information on how Oracle Fusion Middleware, the #1 application infrastructure foundation, visit us on oracle.com Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Mastering snow and Java development at jDays in Gothenburg

  - by JavaCecilia

  Last weekend, I took the train from Stockholm to Gothenburg to attend and present at the new Java developer conference jDays. It was professionally arranged in the Swedish exhibition hall close to the amusement park Liseberg and we got a great deal out of the top-level presenters and hallway discussions. Understanding and Improving Your Java Process Our main purpose was to spread information on JVM and our monitoring tools for Java processes, so I held a crash course in the most important terms and concepts if you want to affect the performance of your Java process. From the beginning - the JVM specification to interpretation of heap usage graphs. For correct analysis, you also need to understand something about process memory - you need space for the Java heap (-Xms for initial size and -Xmx for max heap size), but the process memory also contain the thread stacks (to a size of -Xss), JVM internal data structures used for keeping track of Java objects on the heap, method compilation/optimization, native libraries, etc. If you get long pause times, make sure to monitor your application, see the allocation rate and frequency of pause times.My colleague Klara Ward then held a presentation on the Java Mission Control product, the profiling and diagnostics tools suite for HotSpot, coming soon. The room was packed and very appreciated, Klara demonstrated four different scenarios, e.g. how to diagnose and fix latencies due to lock contention for logging.My German colleague, OpenJDK ambassador Dalibor Topic travelled to Sweden to do the second keynote on "Make the Future Java". He let us in on the coming features and roadmaps of Java, now delivering major versions on a two-year schedule (Java 7 2011, Java 8 2013, etc). Also letting us in on where to download early versions of 8, to report problems early on. Software Development in teams Being a scout leader, I'm drilled in different team building and workshop techniques, creating strong groups - of course, I had to attend Henrik Berglund's session on building successful teams. He spoke about the importance of clear goals, autonomy and agreed processes. Thomas Sundberg ended the conference by doing live remote pair programming with Alex in Rumania and a concrete tips for people wanting to try it out (for local collaboration, remember to wash and change clothes). Memory Master Keynote The conference keynote was delivered by the Swedish memory master Mattias Ribbing, showing off by remembering the order of a deck of cards he'd seen once. He made it interactive by forcing the audience to learn a memory mastering technique of remembering ten ordered things by heart, asking us to shout out the order backwards and we made it! I desperately need this - bought the book, will get back on the subject. Continuous Delivery The most impressive presenter was Axel Fontaine on Continuous Delivery. Very well prepared slides with key images of his message and moved about the stage like a rock star. The topic is of course highly interesting, how to create an infrastructure enabling immediate feedback to developers and ability to release your product several times per day. Tomek Kaczanowski delivered a funny and useful presentation on good and bad tests, providing comic relief with poorly written tests and the useful rules of thumb how to rewrite them. To conclude, we had a great time and hope to see you at jDays next year :)

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• What is a good design pattern / lib for iOS 5 to synchronize with a web service?

  - by Junto

  We are developing an iOS application that needs to synchronize with a remote server using web services. The existing web services have an "operations" style rather than REST (implemented in WCF but exposing JSON HTTP endpoints). We are unsure of how to structure the web services to best fit with iOS and would love some advice. We are also interested in how to manage the synchronization process within iOS. Without going into detailed specifics, the application allows the user to estimate repair costs at a remote site. These costs are broken down by room and item. If the user has an internet connection this data can be sent back to the server. Multiple photographs can be taken of each item, but they will be held in a separate queue, which sends when the connection is optimal (ideally wifi). Our backend application controls the unique ids for each room and item. Thus, each time we send these costs to the server, the server echoes the central database ids back, thus, that they can be synchronized in the mobile app. I have simplified this a little, since the operations contract is actually much larger, but I just want to illustrate the basic requirements without complicating matters. Firstly, the web service architecture: We currently have two operations: GetCosts and UpdateCosts. My assumption is that if we used a strict REST architecture we would need to break our single web service operations into multiple smaller services. This would make the services much more chatty and we would also have to guarantee a delivery order from the app. For example, we need to make sure that containing rooms are added before the item. Although this seems much more RESTful, our perception is that these extra calls are expensive connections (security checks, database calls, etc). Does the type of web api (operation over service focus) determine chunky vs chatty? Since this is mobile (3G), are we better handling lots of smaller messages, or a few large ones? Secondly, the iOS side. What is the current advice on how to manage data synchronization within the iOS (5) app itself. We need multiple queues and we need to guarantee delivery order in each queue (and technically, ordering between queues). The server needs to control unique ids and other properties and echo them back to the application. The application then needs to update an internal database and when re-updating, make sure the correct ids are available in the update message (essentially multiple inserts and updates in one call). Our backend has a ton of business logic operating on these cost estimates. We don't want any of this in the app itself. Currently the iOS app sends the cost data, and then the server echoes that data back with populated ids (and other data). The existing cost data is deleted and the echoed response data is added to the client database on the device. This is causing us problems, because any photos might not have been sent, but the original entity tree has been removed and replaced. Obviously updating the costs tree rather than replacing it would remove this problem, but I'm not sure if there are any nice xcode libraries out there to do such things. I welcome any advice you might have.

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• Introduction to WebCenter Personalization: &ldquo;The Conductor&rdquo;

  - by Steve Pepper

  There are some new faces in the town of WebCenter with the latest 11g PS3 release.  A new component has introduced itself as "Oracle WebCenter Personalization", a.k.a WCP, to simplify delivery of a personalized experience and content to end users.  This posting reviews one of the primary components within WCP: "The Conductor". The Conductor: This ain't just an ordinary cloud... One of the founding principals behind WebCenter Personalization was to provide an open client-side API that remains independent of the technology invoking it, in addition to independence from the architecture running it.  The Conductor delivers this, and much, much more. The Conductor is the engine behind WebCenter Personalization that allows flow-based documents, called "Scenarios", to be managed and executed on the server-side through a well published and RESTful api.      The Conductor also supports an extensible model for custom provider integration that can be easily invoked within a Scenario to promote seamless integration with existing business assets. Introducing the Scenario Conductor Scenarios are declarative offline-authored documents using the custom Personalization JDeveloper bundle included with WebCenter.  A Scenario contains one (or more) statements that can: Create variables that are scoped to the current execution context Iterate over collections, or loop until a specific condition is met Execute one or more statements when a condition is met Invoke other scenarios that exist within the same namespace Invoke a data provider that integrates with custom applications Once a variable is assigned within the Scenario's execution context, it can be referenced anywhere within the same Scenario using the common Expression Language syntax used in J2EE web containers. Scenarios are then published and tested to the Integrated WebLogic Server domain, or published remotely to other domains running WebCenter Personalization. Various Client-side Models The Conductor server API is built upon RESTful services that support a wide variety of clients able to communicate over HTTP.  The Conductor supports the following client-side models: REST:  Popular browser-based languages can be used to manage and execute Conductor Scenarios.  There are other public methods to retrieve configured provider metadata that can be used by custom applications. The Conductor currently supports XML and JSON for it's API syntax. Java: WebCenter Personalization delivers a robust and light-weight java client with the popular Jersey framework as it's foundation.  It has never been easier to write a remote java client to manage remote RESTful services. Expression Language (EL): Allow the results of Scenario execution to control your user interface or embed personalized content using the session-scoped managed bean.  The EL client can also be used in straight JSP pages with minimal configuration. Extensible Provider Framework The Conductor supports a pluggable provider framework for integrating custom code with Scenario execution.  There are two types of providers supported by the Conductor: Function Provider: Function Providers are simple java annotated classes with static methods that are meant to be served as utilities.  Some common uses would include: object creation or instantiation, data transformation, and the like.  Function Providers can be invoked using the common EL syntax from variable assignments, conditions, and loops. For example:  ${myUtilityClass:doStuff(arg1,arg2))} If you are familiar with EL Functions, Function Providers are based on the same concept. Data Provider: Like Function Providers, Data Providers are annotated java classes, but they must adhere to a much more strict object model.  Data Providers have access to a wealth of Conductor services, such as: Access to namespace-scoped configuration API that can be managed by Oracle Enterprise Manager, Scenario execution context for expression resolution, and more.  Oracle ships with three out-of-the-box data providers that supports integration with: Standardized Content Servers(CMIS),  Federated Profile Properties through the Properties Service, and WebCenter Activity Graph. Useful References If you are looking to immediately get started writing your own application using WebCenter Personalization Services, you will find the following references helpful in getting you on your way: Personalizing WebCenter Applications Authoring Personalized Scenarios in JDeveloper Using Personalization APIs Externally Implementing and Calling Function Providers Implementing and Calling Data Providers

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• What are they buying &ndash; work or value?

  - by Jamie Kurtz

  When was the last time you ordered a pizza like this: “I want the high school kid in the back to do the following… make a big circle with some dough, curl up the edges, then put some sauce on it using a small ladle, then I want him to take a handful of shredded cheese from the metal container and spread it over the circle and sauce, then finally I want the kid to place 36 pieces of pepperoni over the top of the cheese” ?? Probably never. My typical pizza order usually goes more like this: “I want a large pepperoni pizza”. In the world of software development, we try so hard to be all things agile. We: Write lots of unit tests We refactor our code, then refactor it some more We avoid writing lengthy requirements documents We try to keep processes to a minimum, and give developers freedom And we are proud of our constantly shifting focus (i.e. we’re “responding to change”) Yet, after all this, we fail to really lean and capitalize on one of agile’s main differentiators (from the twelve principles behind the Agile Manifesto): “Working software is the primary measure of progress.” That is, we foolishly commit to delivering tasks instead of features and bug fixes. Like my pizza example above, we fall into the trap of signing contracts that bind us to doing tasks – rather than delivering working software. And the biggest problem here… by far the most troubling outcome… is that we don’t let working software be a major force in all the work we do. When teams manage to ruthlessly focus on the end product, it puts them on the path of true agile. It doesn’t let them accidentally write too much documentation, or spend lots of time and money on processes and fancy tools. It forces early testing that reveals problems in the feature or bug fix. And it forces lots and lots of customer interaction.  Without that focus on the end product as your deliverable… by committing to a list of tasks instead of a list features and bug fixes… you are doomed to NOT be agile. You will end up just doing stuff, spending time on the keyboard, burning time on timesheets. Doing tasks doesn’t force you to minimize documentation. It makes it much harder to respond to change. And it will eventually force you and the client into contract haggling. Because the customer isn’t really paying you to do stuff. He’s ultimately paying for features and bug fixes. And when the customer doesn’t get what they want, responding with “well, look at the contract - we did all the tasks we committed to” doesn’t typically generate referrals or callbacks. In short, if you’re trying to deliver real value to the customer by going agile, you will most certainly fail if all you commit to is a list of things you’re going to do. Give agile what it needs by committing to features and bug fixes – not a list of ToDo items. So the next time you are writing up a contract, remember that the customer should be buying this: Not this:

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• New PeopleSoft HCM 9.1 On Demand Standard Edition provides a complete set of IT services at a low, predictable monthly cost

  - by Robbin Velayedam

  At Oracle Open World last month, Oracle announced that we are extending our On Demand offerings with the general availability of PeopleSoft On Demand Standard Edition. Standard Edition represents Oracle’s commitment to providing customers a choice of solutions, technology, and deployment options commensurate with their business needs and future growth. The Standard Edition offering complements the traditional On Demand offerings (Enterprise and Professional Editions) by focusing on a low, predictable monthly cost model that scales with the size of your business.   As part of Oracle's open cloud strategy, customers can freely move PeopleSoft licensed applications between on premise and the various  on demand options as business needs arise.    In today’s business climate, aggressive and creative business objectives demand more of IT organizations. They are expected to provide technology-based solutions to streamline business processes, enable online collaboration and multi-tasking, facilitate data mining and storage, and enhance worker productivity. As IT budgets remain tight in a recovering economy, the challenge becomes how to meet these demands with limited time and resources. One way is to eliminate the variable costs of projects so that your team can focus on the high priority functions and better predict funding and resource needs two to three years out. Variable costs and changing priorities can derail the best laid project and capacity plans. The prime culprits of variable costs in any IT organization include disaster recovery, security breaches, technical support, and changes in business growth and priorities. Customers have an immediate need for solutions that are cheaper, predictable in cost, and flexible enough for long-term growth or capacity changes. The Standard Edition deployment option fulfills that need by allowing customers to take full advantage of the rich business functionality that is inherent to PeopleSoft HCM, while delegating all application management responsibility – such as future upgrades and product updates – to Oracle technology experts, at an affordable and expected price. Standard Edition provides the advantages of the secure Oracle On Demand hosted environment, the complete set of PeopleSoft HCM configurable business processes, and timely management of regular updates and enhancements to the application functionality and underlying technology. Standard Edition has a convenient monthly fee that is scalable by number of employees, which helps align the customer’s overall cost of ownership with its size and anticipated growth and business needs. In addition to providing PeopleSoft HCM applications' world class business functionality and Oracle On Demand's embassy-grade security, Oracle’s hosted solution distinguishes itself from competitors by offering customers the ability to transition between different deployment and service models at any point in the application ownership lifecycle. As our customers’ business and economic climates change, they are free to transition their applications back to on-premise at any time. HCM On Demand Standard Edition is based on configurability options rather than customizations, requiring no additional code to develop or maintain. This keeps the cost of ownership low and time to production less than a month on average. Oracle On Demand offers the highest standard of security and performance by leveraging a state-of-the-art data center with dedicated databases, servers, and secured URL all within a private cloud. Customers will not share databases, environments, platforms, or access portals with other customers because we value how mission critical your data are to your business. Oracle’s On Demand also provides a full breadth of disaster recovery services to provide customers the peace of mind that their data are secure and that backup operations are in place to keep their businesses up and running in the case of an emergency. Currently we have over 50 PeopleSoft customers delegating us with the management of their applications through Oracle On Demand. If you are a customer interested in learning more about the PeopleSoft HCM 9.1 Standard Edition and how it can help your organization minimize your variable IT costs and free up your resources to work on other business initiatives, contact Oracle or your Account Services Representative today.

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• 4 Key Ingredients for the Cloud

  - by Kellsey Ruppel

  It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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