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  • How do I break down an NSTimeInterval into year, months, days, hours, minutes and seconds on iPhone?

    - by willc2
    I have a time interval that spans years and I want all the time components from year down to seconds. My first thought is to integer divide the time interval by seconds in a year, subtract that from a running total of seconds, divide that by seconds in a month, subtract that from the running total and so on. That just seems convoluted and I've read that whenever you are doing something that looks convoluted, there is probably a built-in method. Is there? I integrated Alex's 2nd method into my code. It's in a method called by a UIDatePicker in my interface. NSDate *now = [NSDate date]; NSDate *then = self.datePicker.date; NSTimeInterval howLong = [now timeIntervalSinceDate:then]; NSDate *date = [NSDate dateWithTimeIntervalSince1970:howLong]; NSString *dateStr = [date description]; const char *dateStrPtr = [dateStr UTF8String]; int year, month, day, hour, minute, sec; sscanf(dateStrPtr, "%d-%d-%d %d:%d:%d", &year, &month, &day, &hour, &minute, &sec); year -= 1970; NSLog(@"%d years\n%d months\n%d days\n%d hours\n%d minutes\n%d seconds", year, month, day, hour, minute, sec); When I set the date picker to a date 1 year and 1 day in the past, I get: 1 years 1 months 1 days 16 hours 0 minutes 20 seconds which is 1 month and 16 hours off. If I set the date picker to 1 day in the past, I am off by the same amount. Update: I have an app that calculates your age in years, given your birthday (set from a UIDatePicker), yet it was often off. This proves there was an inaccuracy, but I can't figure out where it comes from, can you?

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  • How do I iterate through hierarchical data in a Sql Server 2005 stored proc?

    - by AlexChilcott
    Hi, I have a SqlServer2005 table "Group" similar to the following: Id (PK, int) Name (varchar(50)) ParentId (int) where ParentId refers to another Id in the Group table. This is used to model hierarchical groups such as: Group 1 (id = 1, parentid = null) +--Group 2 (id = 2, parentid = 1) +--Group 3 (id = 3, parentid = 1) +--Group 4 (id = 4, parentid = 3) Group 5 (id = 5, parentid = null) +--Group 6 (id = 6, parentid = 5) You get the picture I have another table, let's call it "Data" for the sake of simplification, which looks something like: Id (PK, int) Key (varchar) Value (varchar) GroupId (FK, int) Now, I am trying to write a stored proc which can get me the "Data" for a given group. For example, if I query for group 1, it returns me the Key-Value-Pairs from Data where groupId = 1. If I query for group 2, it returns the KVPs for groupId = 1, then unioned with those which have groupId = 2 (and duplicated keys are replaced). Ideally, the sproc would also fail gracefully if there is a cycle (ie if group 1's parent is group 2 and group 2's parent is group 1) Has anyone had experience in writing such a sproc, or know how this might be accomplished? Thanks guys, much appreciated, Alex

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  • Memory usage of strings (or any other objects) in .Net

    - by ava
    I wrote this little test program: using System; namespace GCMemTest { class Program { static void Main(string[] args) { System.GC.Collect(); System.Diagnostics.Process pmCurrentProcess = System.Diagnostics.Process.GetCurrentProcess(); long startBytes = pmCurrentProcess.PrivateMemorySize64; double kbStart = (double)(startBytes) / 1024.0; System.Console.WriteLine("Currently using " + kbStart + "KB."); { int size = 2000000; string[] strings = new string[size]; for(int i = 0; i < size; i++) { strings[i] = "blabla" + i; } } System.GC.Collect(); pmCurrentProcess = System.Diagnostics.Process.GetCurrentProcess(); long endBytes = pmCurrentProcess.PrivateMemorySize64; double kbEnd = (double)(endBytes) / 1024.0; System.Console.WriteLine("Currently using " + kbEnd + "KB."); System.Console.WriteLine("Leaked " + (kbEnd - kbStart) + "KB."); System.Console.ReadKey(); } } } The output in Release build is: Currently using 18800KB. Currently using 118664KB. Leaked 99864KB. I assume that the GC.collect call will remove the allocated strings since they go out of scope, but it appears it does not. I do not understand nor can I find an explanation for it. Maybe anyone here? Thanks, Alex

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  • Folders and its files do get copied.. pls help me in given code..

    - by OM The Eternity
    I have a joomla folder, and i have a script which has to copy the complete joomla folder to another new folder..below is the code which copies only the files contain in the main folder but NOT the other directories existing in the joomla folder, I know that i have to plcae some check for dir_exist function and create it if do not exist.. also I want this code to perform a function to overrite the previously existing files and folders.. how can i accomplish thisss?????? <?php $source = '/var/www/html/pranav_test/'; $destination = '/var/www/html/parth/'; $sourceFiles = glob($source . '*'); foreach($sourceFiles as $file) { $baseFile = basename($file); if (file_exists($destination . $baseFile)) { $originalHash = md5_file($file); $destinationHash = md5_file($destination . $baseFile); if ($originalHash === $destinationHash) { continue; } } copy($file, $destination . $baseFile); } ?> Thanks to @alex who helped me to get the code... But I need more support pls help...

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  • PasswordFiled char[] to String in Java connection MySql?

    - by user1819551
    This is a jFrame to connect to the database and this is in the button connect. My issue is in the passwordField NetBeans make me do a char[], but my .getConnection not let me insert the char[] ERROR: "no suitable method found for getConnection(String,String,char[])". So I will change to String right? So when I change and run the jFrame said access denied. when I start doing the System.out.println(l) " Give me the right answer" Like this: "Alex". But when I do the System.out.println(password) "Give me the Array spaces and not the value" Like this: jdbc:mysql://localhost/home inventory root [C@5be5ab68 <--- Array space . What I doing wrong? try { Class.forName("org.gjt.mm.mysql.Driver"); //Load the driver String host = "jdbc:mysql://"+tServerHost.getText()+"/"+tSchema.getText(); String uName = tUsername.getText(); char[] l = pPassword.getPassword(); System.out.println(l); String password= l.toString(); System.out.println(host+uName+l); con = DriverManager.getConnection(host, uName, password); System.out.println(host+uName+password); } catch (SQLException | ClassNotFoundException ex) { JOptionPane.showMessageDialog(this, ex.getMessage()); } }

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  • Looking For iPhone 4S Alternatives? Here Are 3 Smartphones You Should Consider

    - by Gopinath
    If you going to buy iPhone 4S on a two year contract in USA, Europe or Australia you may not find it expensive. But if you are planning to buy it in any other parts of the world, you will definitely feel the heat of ridiculous iPhone 4S price. In India iPhone 4S costs approximately costs $1000 which is 30% more than the price tag of an unlocked iPhone sold in USA. Personally I love iPhones as there is no match for the user experience provided by Apple as well as the wide range of really meaning applications available for iPhone. But it breaks heart to spend $1000 for a phone and I’m forced to look at alternates available in the market. Here are the four iPhone 4S alternates available in almost all the countries where we can buy iPhone 4S Google Galaxy Nexus The Galaxy Nexus is Google’s own Android smartphone manufactured by Samsung and sold under the brand name of Google Nexus. Galaxy Nexus is the pure Android phone available in the market without any bloat software or custom user interfaces like other Androids available in the market. Galaxy Nexus is also the first Android phone to be shipped with the latest version of Android OS, Ice Cream Sandwich. This phone is the benchmark for the rest of Android phones that are going to enter the market soon. In the words of Google this smartphone is called as “Galaxy Nexus: Simple. Beautiful. Beyond Smart.”.  BGR review summarizes the phone as This is almost comical at this point, but the Samsung Galaxy Nexus is my favourite Android device in the world. Easily replacing the HTC Rezound, the Motorola DROID RAZR, and Samsung Galaxy S II, the Galaxy Nexus champions in a brand new version of Android that pushes itself further than almost any other mobile OS in the industry. Samsung Galaxy S II The one single company that is able to sell more smartphones than Apple is Samsung. Samsung recently displaced Apple from the top smartphone seller spot and occupied it with loads of pride. Samsung’s Galaxy S II fits as one the best alternatives to Apple’s iPhone 4S with it’s beautiful design and remarkable performance. Engadget summarizes Samsung Galaxy S2 review as It’s the best Android smartphone yet, but more importantly, it might well be the best smartphone, period. Of course, a 4.3-inch screen size won’t suit everyone, no matter how stupendously thin the device that carries it may be, and we also can’t say for sure that the Galaxy S II would justify a long-term iOS user foresaking his investment into one ecosystem and making the leap to another. Nonetheless, if you’re asking us what smartphone to buy today, unconstrained by such externalities, the Galaxy S II would be the clear choice. Sometimes it’s just as simple as that. Nokia Lumia 800 Here comes unexpected Windows Phone in to the boxing ring. May be they are not as great as Androids available in the market today, but they are picking up very quickly. Especially the Nokia Lumia 800 seems to be first ever Windows Phone 7 aimed at competing serious with Androids and iPhones available in the market. There are reports that Nokia Lumia 800 is outselling all Androids in UK and few high profile tech blogs are calling it as the king of Windows Phone. Considering this phone while evaluating the alternative of iPhone 4S will not disappoint you. We assure. Droid RAZR Remember the Motorola Driod that swept entire Android market share couple of years ago? The first two version of Motorola Droids were the best in the market and they out performed almost every other Android phone those days. The invasion of Samsung Androids, Motorola lost it charm. With the recent release of Droid RAZR, Motorola seems to be in the right direction to reclaiming the prestige. Droid RAZR is the thinnest smartphone available in the market and it’s beauty is not just skin deep. Here is a review of the phone from Engadget blog the RAZR’s beauty is not only skin deep. The LTE radio, 1.2GHz dual-core processor and 1GB of RAM make sure this sleek number is ready to run with the big boys. It kept pace with, and in some cases clearly outclassed its high-end competition. Despite its deficiencies in the display department and underwhelming battery life, the RAZR looks to be a perfectly viable alternative when considering the similarly-pricey Rezound and Galaxy Nexus Further Reading So we have seen the four alternates of iPhone 4S available in the market and I personally love to buy a Samsung smartphone if I’m don’t have money to afford an iPhone 4S. If you are interested in deep diving into the alternates, here few links that help you do more research Apple iPhone 4S vs. Samsung Galaxy Nexus vs. Motorola Droid RAZR: How Their Specs Compare by Huffington Post Nokia Lumia 800 vs. iPhone 4S vs. Nexus Galaxy: Spec Smackdown by PC World Browser Speed Test: Nokia Lumia 800 vs. iPhone 4S vs. Samsung Galaxy S II – by Gizmodo iPhone 4S vs Samsung Galaxy S II by pocket lint Apple iPhone 4S vs. Samsung Galaxy S II by techie buzz This article titled,Looking For iPhone 4S Alternatives? Here Are 3 Smartphones You Should Consider, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Travelling MVP #1: Visit to SharePoint User Group Finland

    - by DigiMortal
    My first self organized trip this autumn was visit to SharePoint User Group Finland community evening. As active community leaders who make things like these possible they are worth mentioning and on spug.fi side there was Jussi Roine the one who invited me. Here is my short review about my trip to Helsinki. User group meeting As Helsinki is near Tallinn I went there using ship. It was easy to get from sea port to venue and I had also some minutes of time to visit academic book store. Community evening was held on the ground floor of one city center hotel and room was conveniently located near hotel bar and restaurant. Here is the meeting schedule: Welcome (Jussi Roine) OpenText application archiving and governance for SharePoint (Bernd Hennicke, OpenText) Using advanced C# features in SharePoint development (Alexey Sadomov, NED Consulting) Optimizing public-facing internet sites for SharePoint (Gunnar Peipman) After meeting, of course, local dudes doesn’t walk away but continue with some beers and discussion. Sessions After welcome words by Jussi there was session by Bernd Hennicke who spoke about OpenText. His session covered OpenText history and current moment. After this introduction he spoke about OpenText products for SharePoint and gave the audience good overview about where their SharePoint extensions fit in big picture. I usually don’t like those vendors sessions but this one was good. I mean vendor dudes were not aggressively selling something. They were way different – kind people who introduced their stuff and later answered questions. They acted like good guests. Second speaker was Alexey Sadomov who is working on SharePoint development projects. He introduced some ways how to get over some limitations of SharePoint. I don’t go here deeply with his session but it’s worth to mention that this session was strong one. It is not rear case when developers have to make nasty hacks to SharePoint. I mean really nasty hacks. Often these hacks are long blocks of code that uses terrible techniques to achieve the result. Alexey introduced some very much civilized ways about how to apply hacks. Alex Sadomov, SharePoint MVP, speaking about SharePoint coding tips and tricks on C# I spoke about how I optimized caching of Estonian Microsoft community portal that runs on SharePoint Server and that uses publishing infrastructure. I made no actual demos on SharePoint because I wanted to focus on optimizing process and share some experiences about how to get caches optimized and how to measure caches. Networking After official part there was time to talk and discuss with people. Finns are cool – they have beers and they are glad. It was not big community event but people were like one good family. Developers there work often for big companies and it was very interesting to me to hear about their experiences with SharePoint. One thing was a little bit surprising for me – SharePoint guys in Finland are talking actively also about Office 365 and online SharePoint. It doesn’t happen often here in Estonia. I had to leave a little bit 21:00 to get to my ship back to Tallinn. I am sure spug.fi dudes continued nice evening and they had at least same good time as I did. Do I want to go back to Finland and meet these guys again? Yes, sure, let’s do it again! :)

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  • Three Steps to Becoming an Expert Oracle Linux System Administrator

    - by Antoinette O'Sullivan
    Oracle provides a complete system administration curriculum to take you from your initial experience of Unix to being an expert Oracle Linux system administrator. You can take these live instructor-led courses from your own desk through live-virtual events or by traveling to an education center through in-class events. Step 1: Unix and Linux Essentials This 3-day course is designed for users and administrators who are new to Oracle Linux. It will help you develop the basic UNIX skills needed to interact comfortably and confidently with the operating system. Below is a sample of the in-class events already on the schedule.  Location  Date  Delivery Language  Vivoorde, Belgium  28 October 2013  English  Berlin, Germany  15 July 2013  German  Utrecht, Netherlands  19 August 2013  Dutch  Bucarest, Romania  12 August 2013  Romanian  Ankara, Turkey  6 January 2013  Turkish  Nairobi, Kenya  5 August 2013  English  Kaduna, Nigeria  15 July 2013  English   Woodmead, South Africa  15 July 2013  English   Jakarta, Indonesia  23 September 2013  English  Petaling Jaya, Malaysia  22 July 2013  English  Makati City, Philippines  3 July 2013  English  Bangkok, Thailand  20 November 2013  English  Auckland, New Zealand  5 August 2013  English  Melbourne, Australia  12 August 2013  English  Ottawa, Montreal, Toronto, Canada  3 September 2013  English  San Francisco and San Jose, CA, United States  15 July 2013  English  Reston, VA, United States  7 August 2013  English  Edison, NJ, and King of Prussia, PA, United States  3 September 2013  English  Denver, CO, United States  25 September 2013  English  Cambridge, MA, and Roseville MN, United States  6 November 2013  English  Phoenix, AZ, and Sacramento, CA, United States  25 November 2013  English Step 2: Oracle Linux System Administration Through this 5-day course, become a knowledgeable Oracle Linux system administrator, learning how to install Oracle Linux and the benefits of Oracle's Unbreakable Enterprise Kernel and Ksplice. Below is a sample of in-class events already on the schedule.  Location  Date  Delivery Language  Vienna, Austria  1 July 2013  German  Vivoorde, Belgium  18 November 2013  English  Zagreb, Croatia  16 September 2013  Croatian  London, England  3 September 2013  English  Manchester, England  9 September 2013  English  Paris, France  29 July 2013  French  Budapest, Hungary  8 July 2013  Hungarian  Utrecht, Netherland  2 September 2013  Dutch  Warsaw, Poland  15 July 2013  Polish  Bucharest, Romania  2 December 2013  Romanian  Ankara, Turkey  7 October 2013  Turkish  Istanbul, Turkey  9 September 2013  Turkish  Nairobi, Kenya  12 August 2013  English  Petaling Jaya, Malaysia  29 July 2013  English  Kuala Lumpur, Malaysia  21 October 2013  English  Makati City, Philippines  8 July 2013  English  Singapore  24 July 2013  English  Bangkok, Thailand  26 July 2013  English  Canberra, Australia  19 August 2013  English  Melbourne, Australia  16 September 2013  English   Sydney, Australia 19 August 2013   English   Mississauga, Canada  26 August 2013  English  Ottawa, Canada  4 November 2013  English  Phoenix, AZ, United States  7 October 2013  English  Belmont, CA, United States  23 September 2013  English  Irvine, CA, United States  18 November 2013  English  Sacramento, CA, United States  19 August 2013  English  San Francisco, CA, United States  15 July 2013  English  Denver, CO, United States  19 August 2013  English  Schaumburg, IL, United States  26 August 2013  English  Indianapolis, IN, United States  14 October 2013  English  Columbia, MD, United States  30 September 2013  English  Roseville, MN, United States  19 August 2013  English  St Louis, MO, United States  7 October 2013  English  Edison, NJ, United States  28 October 2013  English  Beaverton, OR, United States  12 August 2013  English  Pittsburg, PA, United States 9 December 2013   English  Reston, VA, United States 12 August 2013   English  Brookfield, WI, United States 30 September 2013   English  Sao Paolo, Brazil 15 July 2013   Brazilian Portugese Step 3: Oracle Linux Advanced System Administration This new 3-day course is ideal for administrators who want to learn about managing resources and file systems while developing troubleshooting and advanced storage administration skills. You will learn about Linux Containers, Cgroups, btrfs, DTrace and more. Below is a sample of in-class events already on the schedule.  Location  Date  Delivery Language  Melbourne, Australia  9 October 2013  English  Roseville, MN, United States  3 September 2013  English To register for or learn more about these courses, go to http://oracle.com/education/linux. Watch this video to learn more about Oracle's operating system training.

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  • Postfix log.... spam attempt?

    - by luri
    I have some weird entries in my mail.log. What I'd like to ask is if postfix is avoiding correctly (according with the main.cf attached below) what seems to be relay attempts, presumably for spamming, or if I can enhance it's security somehow. Feb 2 11:53:25 MYSERVER postfix/smtpd[9094]: connect from catv-80-99-46-143.catv.broadband.hu[80.99.46.143] Feb 2 11:53:25 MYSERVER postfix/smtpd[9094]: warning: non-SMTP command from catv-80-99-46-143.catv.broadband.hu[80.99.46.143]: GET / HTTP/1.1 Feb 2 11:53:25 MYSERVER postfix/smtpd[9094]: disconnect from catv-80-99-46-143.catv.broadband.hu[80.99.46.143] Feb 2 11:56:45 MYSERVER postfix/anvil[9097]: statistics: max connection rate 1/60s for (smtp:80.99.46.143) at Feb 2 11:53:25 Feb 2 11:56:45 MYSERVER postfix/anvil[9097]: statistics: max connection count 1 for (smtp:80.99.46.143) at Feb 2 11:53:25 Feb 2 11:56:45 MYSERVER postfix/anvil[9097]: statistics: max cache size 1 at Feb 2 11:53:25 Feb 2 12:09:19 MYSERVER postfix/smtpd[9302]: connect from vs148181.vserver.de[62.75.148.181] Feb 2 12:09:19 MYSERVER postfix/smtpd[9302]: warning: non-SMTP command from vs148181.vserver.de[62.75.148.181]: GET / HTTP/1.1 Feb 2 12:09:19 MYSERVER postfix/smtpd[9302]: disconnect from vs148181.vserver.de[62.75.148.181] Feb 2 12:12:39 MYSERVER postfix/anvil[9304]: statistics: max connection rate 1/60s for (smtp:62.75.148.181) at Feb 2 12:09:19 Feb 2 12:12:39 MYSERVER postfix/anvil[9304]: statistics: max connection count 1 for (smtp:62.75.148.181) at Feb 2 12:09:19 Feb 2 12:12:39 MYSERVER postfix/anvil[9304]: statistics: max cache size 1 at Feb 2 12:09:19 Feb 2 14:17:02 MYSERVER postfix/smtpd[10847]: connect from unknown[202.46.129.123] Feb 2 14:17:02 MYSERVER postfix/smtpd[10847]: warning: non-SMTP command from unknown[202.46.129.123]: GET / HTTP/1.1 Feb 2 14:17:02 MYSERVER postfix/smtpd[10847]: disconnect from unknown[202.46.129.123] Feb 2 14:20:22 MYSERVER postfix/anvil[10853]: statistics: max connection rate 1/60s for (smtp:202.46.129.123) at Feb 2 14:17:02 Feb 2 14:20:22 MYSERVER postfix/anvil[10853]: statistics: max connection count 1 for (smtp:202.46.129.123) at Feb 2 14:17:02 Feb 2 14:20:22 MYSERVER postfix/anvil[10853]: statistics: max cache size 1 at Feb 2 14:17:02 Feb 2 20:57:33 MYSERVER postfix/smtpd[18452]: warning: 95.110.224.230: hostname host230-224-110-95.serverdedicati.aruba.it verification failed: Name or service not known Feb 2 20:57:33 MYSERVER postfix/smtpd[18452]: connect from unknown[95.110.224.230] Feb 2 20:57:33 MYSERVER postfix/smtpd[18452]: lost connection after CONNECT from unknown[95.110.224.230] Feb 2 20:57:33 MYSERVER postfix/smtpd[18452]: disconnect from unknown[95.110.224.230] Feb 2 21:00:53 MYSERVER postfix/anvil[18455]: statistics: max connection rate 1/60s for (smtp:95.110.224.230) at Feb 2 20:57:33 Feb 2 21:00:53 MYSERVER postfix/anvil[18455]: statistics: max connection count 1 for (smtp:95.110.224.230) at Feb 2 20:57:33 Feb 2 21:00:53 MYSERVER postfix/anvil[18455]: statistics: max cache size 1 at Feb 2 20:57:33 Feb 2 21:13:44 MYSERVER pop3d: Connection, ip=[::ffff:219.94.190.222] Feb 2 21:13:44 MYSERVER pop3d: LOGIN FAILED, user=admin, ip=[::ffff:219.94.190.222] Feb 2 21:13:50 MYSERVER pop3d: LOGIN FAILED, user=test, ip=[::ffff:219.94.190.222] Feb 2 21:13:56 MYSERVER pop3d: LOGIN FAILED, user=danny, ip=[::ffff:219.94.190.222] Feb 2 21:14:01 MYSERVER pop3d: LOGIN FAILED, user=sharon, ip=[::ffff:219.94.190.222] Feb 2 21:14:07 MYSERVER pop3d: LOGIN FAILED, user=aron, ip=[::ffff:219.94.190.222] Feb 2 21:14:12 MYSERVER pop3d: LOGIN FAILED, user=alex, ip=[::ffff:219.94.190.222] Feb 2 21:14:18 MYSERVER pop3d: LOGIN FAILED, user=brett, ip=[::ffff:219.94.190.222] Feb 2 21:14:24 MYSERVER pop3d: LOGIN FAILED, user=mike, ip=[::ffff:219.94.190.222] Feb 2 21:14:29 MYSERVER pop3d: LOGIN FAILED, user=alan, ip=[::ffff:219.94.190.222] Feb 2 21:14:35 MYSERVER pop3d: LOGIN FAILED, user=info, ip=[::ffff:219.94.190.222] Feb 2 21:14:41 MYSERVER pop3d: LOGIN FAILED, user=shop, ip=[::ffff:219.94.190.222] Feb 3 06:49:29 MYSERVER postfix/smtpd[25834]: warning: 71.6.142.196: hostname db4142196.aspadmin.net verification failed: Name or service not known Feb 3 06:49:29 MYSERVER postfix/smtpd[25834]: connect from unknown[71.6.142.196] Feb 3 06:49:29 MYSERVER postfix/smtpd[25834]: lost connection after CONNECT from unknown[71.6.142.196] Feb 3 06:49:29 MYSERVER postfix/smtpd[25834]: disconnect from unknown[71.6.142.196] Feb 3 06:52:49 MYSERVER postfix/anvil[25837]: statistics: max connection rate 1/60s for (smtp:71.6.142.196) at Feb 3 06:49:29 Feb 3 06:52:49 MYSERVER postfix/anvil[25837]: statistics: max connection count 1 for (smtp:71.6.142.196) at Feb 3 06:49:29 Feb 3 06:52:49 MYSERVER postfix/anvil[25837]: statistics: max cache size 1 at Feb 3 06:49:29 I have Postfix 2.7.1-1 running on Ubuntu 10.10. This is my (modified por privacy) main.cf: smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) biff = no append_dot_mydomain = no readme_directory = no smtpd_tls_cert_file = /etc/ssl/certs/smtpd.crt smtpd_tls_key_file = /etc/ssl/private/smtpd.key myhostname = mymailserver.org alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases myorigin = /etc/mailname mydestination = mymailserver.org, MYSERVER, localhost relayhost = mynetworks = 127.0.0.0/8, 192.168.1.0/24 mailbox_size_limit = 0 recipient_delimiter = + inet_interfaces = all inet_protocols = all home_mailbox = Maildir/ smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination mailbox_command = smtpd_sasl_local_domain = smtpd_sasl_auth_enable = yes smtpd_sasl_security_options = noanonymous broken_sasl_auth_clients = yes smtpd_tls_security_level = may smtpd_tls_auth_only = no smtp_tls_note_starttls_offer = yes smtpd_tls_CAfile = /etc/ssl/certs/cacert.pem smtpd_tls_loglevel = 1 smtpd_tls_received_header = yes smtpd_tls_session_cache_timeout = 3600s tls_random_source = dev:/dev/urandom smtp_tls_security_level = may

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  • Gene Hunt Says:

    - by BizTalk Visionary
    "She's as nervous as a very small nun at a penguin shoot"   "He's got fingers in more pies than a leper on a cookery course" "You so much as belch out of line and I'll have your scrotum on a barbed wire plate" "Let's go play slappyface" "your surrounded by armed barstewards" “Right, get out and find this murdering scum right now!” [pause] “Scratch that, we start 9am sharp tomorrow, it's beer-o-clock.” "So then Cartwright, you're such a good Detective.... Go and Detect me a packet of Garibaldies" "You're not the one who is going to have to knit himself a new arsehole after 25 years of aggressive male love in prison" “A dream for me is Diana Dors and a bottle of chip fat." “A dream for me is Diana Dors and a bottle of chip fat." “They reckon you've got concussion - but personally, I couldn't give a tart's furry cup if half your brains are falling out. Don't ever waltz into my kingdom playing king of the jungle.” “You great... soft... sissy... girlie... nancy... french... bender... Man-United supporting POOF!!” “Drugs eh? What's the point. They make you forget, make you talk funny, make you see things that aren't there. My old grandma got all of that for free when she had a stroke.” “He's Dead! It's quite serious!” “Fanny in the flat...Nice Work” “SoopaDoopa” “Tits in a Jumper!” “Drop your weapons! You are surrounded by armed bastards!” “It's 1973, almost dinnertime. I'm 'avin 'oops!” “Trust the Gene Genie!” “I wanna hump Britt Ekland...What're we gonna do...!” “Was that 'E' and you don't know the rest?! or you going 'Eeee, I Dunno'” “Good Girl! Prostate probe and no jelly. “ “Give over, it's nothing like Spain!” “I'll come over your houses and stamp on all your toys!” “The Wizard will sort it out. It's cos of the wonderful things he does” “Cartwright can jump up and down on his knackers!” “It's not a windup love, he really thinks like this!” “Women! You can't say two words to them” “I was thinking, maybe, a Berni Inn!” “If I wanted a bollocking for drinking too much...!” “Shhhh...hear that...that's the sound of this case being closed! “Chicken!? In a basket!?” “Seems a large quantity of cocaine...” “You probably thought he kept his cock in his keks!” “The tail-end of Rays demotion speech!” “Stephen Warren is gay!?” “You're a smart boy, use your initiative!” “Don't be such a Jessie!” “I find the idea of a bird brushing her teeth...!” “Never been tempted to the Magic talcum powder?” “Make sure she's got nice tits!” “You're more likely to find an ostrich with a plum up it's arse!” “Drink this lot under the table and have a pint on the way home!” “Never be a female Prime Minister!” “Pub? Pub! pub!.....Pub!” “Thou shalt not suck off rent boys!” “The number for the special clinic is on the notice board!” “If me uncle had tits, would he be me auntie!” “Got your vicars in a twist!” “We Done?!” “Your mates got balls...If they were any bigger he'd need a wheelbarrow!” “The Ending - from 'I want to go home' to the end music.”

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  • Using SQL Source Control with Fortress or Vault &ndash; Part 1

    - by AjarnMark
    I am fanatical when it comes to managing the source code for my company.  Everything that we build (in source form) gets put into our source control management system.  And I’m not just talking about the UI and middle-tier code written in C# and ASP.NET, but also the back-end database stuff, which at times has been a pain.  We even script out our Scheduled Jobs and keep a copy of those under source control. The UI and middle-tier stuff has long been easy to manage as we mostly use Visual Studio which has integration with source control systems built in.  But the SQL code has been a little harder to deal with.  I have been doing this for many years, well before Microsoft came up with Data Dude, so I had already established a methodology that, while not as smooth as VS, nonetheless let me keep things well controlled, and allowed doing my database development in my tool of choice, Query Analyzer in days gone by, and now SQL Server Management Studio.  It just makes sense to me that if I’m going to do database development, let’s use the database tool set.  (Although, I have to admit I was pretty impressed with the demo of Juneau that Don Box did at the PASS Summit this year.)  So as I was saying, I had developed a methodology that worked well for us (and I’ll probably outline in a future post) but it could use some improvement. When Solutions and Projects were first introduced in SQL Management Studio, I thought we were finally going to get our same experience that we have in Visual Studio.  Well, let’s say I was underwhelmed by Version 1 in SQL 2005, and apparently so were enough other people that by the time SQL 2008 came out, Microsoft decided that Solutions and Projects would be deprecated and completely removed from a future version.  So much for that idea. Then I came across SQL Source Control from Red-Gate.  I have used several tools from Red-Gate in the past, including my favorites SQL Compare, SQL Prompt, and SQL Refactor.  SQL Prompt is worth its weight in gold, and the others are great, too.  Earlier this year, we upgraded from our earlier product bundles to the new Developer Bundle, and in the process added SQL Source Control to our collection.  I thought this might really be the golden ticket I was looking for.  But my hopes were quickly dashed when I discovered that it only integrated with Microsoft Team Foundation Server and Subversion as the source code repositories.  We have been using SourceGear’s Vault and Fortress products for years, and I wholeheartedly endorse them.  So I was out of luck for the time being, although there were a number of people voting for Vault/Fortress support on their feedback forum (as did I) so I had hope that maybe next year I could look at it again. But just a couple of weeks ago, I was pleasantly surprised to receive notice in my email that Red-Gate had an Early Access version of SQL Source Control that worked with Vault and Fortress, so I quickly downloaded it and have been putting it through its paces.  So far, I really like what I see, and I have been quite impressed with Red-Gate’s responsiveness when I have contacted them with any issues or concerns that I have had.  I have had several communications with Gyorgy Pocsi at Red-Gate and he has been immensely helpful and responsive. I must say that development with SQL Source Control is very different from what I have been used to.  This post is getting long enough, so I’ll save some of the details for a separate write-up, but the short story is that in my regular mode, it’s all about the script files.  Script files are King and you dare not make a change to the database other than by way of a script file, or you are in deep trouble.  With SQL Source Control, you make your changes to your development database however you like.  I still prefer writing most of my changes in T-SQL, but you can also use any of the GUI functionality of SSMS to make your changes, and SQL Source Control “manages” the script for you.  Basically, when you first link your database to source control, the tool generates scripts for every primary object (tables and their indexes are together in one script, not broken out into separate scripts like DB Projects do) and those scripts are checked into your source control.  So, if you needed to, you could still do a GET from your source control repository and build the database from scratch.  But for the day-to-day work, SQL Source Control uses the same technique as SQL Compare to determine what changes have been made to your development database and how to represent those in your repository scripts.  I think that once I retrain myself to just work in the database and quit worrying about having to find and open the right script file, that this will actually make us more efficient. And for deployment purposes, SQL Source Control integrates with the full SQL Compare utility to produce a synchronization script (or do a live sync).  This is similar in concept to Microsoft’s DACPAC, if you’re familiar with that. If you are not currently keeping your database development efforts under source control, definitely examine this tool.  If you already have a methodology that is working for you, then I still think this is worth a review and comparison to your current approach.  You may find it more efficient.  But remember that the version which integrates with Vault/Fortress is still in pre-release mode, so treat it with a little caution.  I have found it to be fairly stable, but there was one bug that I found which had inconvenient side-effects and could have really been frustrating if I had been running this on my normal active development machine.  However, I can verify that that bug has been fixed in a more recent build version (did I mention Red-Gate’s responsiveness?).

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  • What Counts For A DBA: Foresight

    - by drsql
    Of all the valuable attributes of a DBA covered so far in this series, ranging from passion to humility to practicality, perhaps one of the most important attributes may turn out to be the most seemingly-nebulous: foresight. According to Free Dictionary foresight is the "perception of the significance and nature of events before they have occurred". Foresight does not come naturally to most people, as the parent of any teenager will attest. No matter how clearly you see their problems coming they won't listen, and have to fail before eventually (hopefully) learning for themselves. Having graduated from the school of hard knocks, the DBA, the naive teenager no longer, acquires the ability to foretell how events will unfold in response to certain actions or attitudes with the unerring accuracy of a doom-laden prophet. Like Simba in the Lion King, after a few blows to the head, we foretell that a sore head that will be the inevitable consequence of a swing of Rafiki's stick, and we take evasive action. However, foresight is about more than simply learning when to duck. It's about taking the time to understand and prevent the habits that caused the stick to swing in the first place. And based on this definition, I often think there is a lot less foresight on display in my industry than there ought to be. Most DBAs reading this blog will spot a line such as the following in a piece of "working" code, understand immediately why it is less than optimimum, and take evasive action. …WHERE CAST (columnName as int) = 1 However, the programmers who regularly write this sort of code clearly lack that foresight, and this and numerous other examples of similarly-malodorous code prevail throughout our industry (and provide premium-grade fertilizer for the healthy growth of many a consultant's bank account). Sometimes, perhaps harried by impatient managers and painfully tight deadlines, everyone makes mistakes. Yes, I too occasionally write code that "works", but basically stinks. When the problems manifest, it is sometimes accompanied by a sense of grim recognition that somewhere in me existed the foresight to know that that approach would lead to this problem. However, in the headlong rush, warning signs got overlooked, lessons learned previously, which could supply the foresight to the current project, were lost and not applied.   Of course, the problem often is a simple lack of skills, training and knowledge in the relevant technology and/or business space; programmers and DBAs forced to do their best in the face of inadequate training, or to apply their skills in areas where they lack experience. However, often the problem goes deeper than this; I detect in some DBAs and programmers a certain laziness of attitude.   They veer from one project to the next, going with "whatever works", unwilling or unable to take the time to understand where their actions are leading them. Of course, the whole "Agile" mindset is often interpreted to favor flexibility and rapid production over aiming to get things right the first time. The faster you try to travel in the dark, frequently changing direction, the more important it is to have someone who has the foresight to know at least roughly where you are heading. This is doubly true for the data tier which, no matter how you try to deny it, simply cannot be "redone" every month as you learn aspects of the world you are trying to model that, with a little bit of foresight, you would have seen coming.   Sometimes, when as a DBA you can glance briefly at 200 lines of working SQL code and know instinctively why it will cause problems, foresight can feel like magic, but it isn't; it's more like muscle memory. It is acquired as the consequence of good experience, useful communication with those around you, and a willingness to learn continually, through continued education as well as from failure. Foresight can be deployed only by finding time to understand how the lessons learned from other DBAs, and other projects, can help steer the current project in the right direction.   C.S. Lewis once said "The future is something which everyone reaches at the rate of sixty minutes an hour, whatever he does, whoever he is." It cannot be avoided; the quality of what you build now is going to affect you, and others, at some point in the future. Take the time to acquire foresight; it is a love letter to your future self, to say you cared.

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  • Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

    - by Di Seghposs
    A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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  • How do I resolve this exercise on C++? [closed]

    - by user40630
    (Card Shuffling and Dealing) Create a program to shuffle and deal a deck of cards. The program should consist of class Card, class DeckOfCards and a driver program. Class Card should provide: a) Data members face and suit of type int. b) A constructor that receives two ints representing the face and suit and uses them to initialize the data members. c) Two static arrays of strings representing the faces and suits. d) A toString function that returns the Card as a string in the form “face of suit.” You can use the + operator to concatenate strings. Class DeckOfCards should contain: a) A vector of Cards named deck to store the Cards. b) An integer currentCard representing the next card to deal. c) A default constructor that initializes the Cards in the deck. The constructor should use vector function push_back to add each Card to the end of the vector after the Card is created and initialized. This should be done for each of the 52 Cards in the deck. d) A shuffle function that shuffles the Cards in the deck. The shuffle algorithm should iterate through the vector of Cards. For each Card, randomly select another Card in the deck and swap the two Cards. e) A dealCard function that returns the next Card object from the deck. f) A moreCards function that returns a bool value indicating whether there are more Cards to deal. The driver program should create a DeckOfCards object, shuffle the cards, then deal the 52 cards. This above is the exercise I'm trying to solve. I'd be very much appreciated if someone could solve it and explain it to me. The main idea of the program is quite simple. What I don't get is how to build the constructor for the class DeckOfCards and how to generate the 52 cards of the deck with different suits and faces. Untill now I've managed to do this: #include <iostream> #include <vector> using namespace std; /* * */ /* a) Data members face and suit of type int. b) A constructor that receives two ints representing the face and suit and uses them to initialize the data members. c) Two static arrays of strings representing the faces and suits. d) A toString function that returns the Card as a string in the form “face of suit.” You can use the + operator to concatenate strings. */ class Card { public: Card(int, int); string toString(); private: int suit, face; static string faceNames[13]; static string suitNames[4]; }; string Card::faceNames[13] = {"Ace","Two","Three","Four","Five","Six","Seven","Eight","Nine","Ten","Queen","Jack","King"}; string Card::suitNames[4] = {"Diamonds","Clubs","Hearts","Spades"}; string Card::toString() { return faceNames[face]+" of "+suitNames[suit]; } Card::Card(int f, int s) :face(f), suit(s) { } /* Class DeckOfCards should contain: a) A vector of Cards named deck to store the Cards. b) An integer currentCard representing the next card to deal. c) A default constructor that initializes the Cards in the deck. The constructor should use vector function push_back to add each Card to the end of the vector after the Card is created and initialized. This should be done for each of the 52 Cards in the deck. d) A shuffle function that shuffles the Cards in the deck. The shuffle algorithm should iterate through the vector of Cards. For each Card, randomly select another Card in the deck and swap the two Cards. e) A dealCard function that returns the next Card object from the deck. f) A moreCards function that returns a bool value indicating whether there are more Cards to deal. */ class DeckOfCards { public: DeckOfCards(); void shuffleCards(); Card dealCard(); bool moreCards(); private: vector<Card> deck(52); int currentCard; }; int main(int argc, char** argv) { return 0; } DeckOfCards::DeckOfCards() { //I'm stuck here I have no idea of what to take out of here. //I still don't fully get the idea of class inside class and that's turning out as a problem. I try to find a way to set the suits and faces members of the class Card but I can't figure out how. for(int i=0; i<deck.size(); i++) { deck[i]//....There is no function to set them. They must be set when initialized. But how?? } } For easier reading: http://pastebin.com/pJeXMH0f

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  • Agile Testing Days 2012 – My First Conference!

    - by Chris George
    I’d like to give you a bit of background first… so please bear with me! In 1996, whilst studying for my final year of my degree, I applied for a job as a C++ Developer at a small software house in Hertfordshire  After bodging up the technical part of the interview I didn’t get the job, but was offered a position as a QA Engineer instead. The role sounded intriguing and the pay was pretty good so in the absence of anything else I took it. Here began my career in the world of software testing! Back then, testing/QA was often an afterthought, something that was bolted on to the development process and very much a second class citizen. Test automation was rare, and tools were basic or non-existent! The internet was just starting to take off, and whilst there might have been testing communities and resources, we were certainly not exposed to any of them. After 8 years I moved to another small company, and again didn’t find myself exposed to any of the changes that were happening in the industry. It wasn’t until I joined Red Gate in 2008 that my view of testing and software development as a whole started to expand. But it took a further 4 years for my view of testing to be totally blown open, and so the story really begins… In May 2012 I was fortunate to land the role of Head of Test Engineering. Soon after, I received an email with details for the “Agile Testi However, in my new role, I decided that it was time to bite the bullet and at least go to one conference. Perhaps I could get some new ideas to supplement and support some of the ideas I already had.ng Days” conference in Potsdam, Germany. I looked over the suggested programme and some of the talks peeked my interest. For numerous reasons I’d shied away from attending conferences in the past, one of the main ones being that I didn’t see much benefit in attending loads of talks when I could just read about stuff like that on the internet. So, on the 18th November 2012, myself and three other Red Gaters boarded a plane at Heathrow bound for Potsdam, Germany to attend Agile Testing Days 2012. Tutorial Day – “Software Testing Reloaded” We chose to do the tutorials on the 19th, I chose the one titled “Software Testing Reloaded – So you wanna actually DO something? We’ve got just the workshop for you. Now with even less powerpoint!”. With such a concise and serious title I just had to see what it was about! I nervously entered the room to be greeted by tables, chairs etc all over the place, not set out and frankly in one hell of a mess! There were a few people in there playing a game with dice. Okaaaay… this is going to be a long day! Actually the dice game was an exercise in deduction and simplification… I found it very interesting and is certainly something I’ll be using at work as a training exercise! (I won’t explain the game here cause I don’t want to let the cat out of the bag…) The tutorial consisted of several games, exploring different aspects of testing. They were all practical yet required a fair amount of thin king. Matt Heusser and Pete Walen were running the tutorial, and presented it in a very relaxed and light-hearted manner. It was really my first experience of working in small teams with testers from very different backgrounds, and it was really enjoyable. Matt & Pete were very approachable and offered advice where required whilst still making you work for the answers! One of the tasks was to devise several strategies for testing some electronic dice. The premise was that a Vegas casino wanted to use the dice to appeal to the twenty-somethings interested in tech, but needed assurance that they were as reliable and random as traditional dice. This was a very interesting and challenging exercise that forced us to challenge various assumptions, determine/clarify requirements but most of all it was frustrating because the dice made a very very irritating beeping noise. Multiple that by at least 12 dice and I was dreaming about them all that night!! Some of the main takeaways that were brilliantly demonstrated through the games were not to make assumptions, challenge requirements, and have fun testing! The tutorial lasted the whole day, but to be honest the day went very quickly! My introduction into the conference experience started very well indeed, and I would talk to both Matt and Pete several times during the 4 days. Days 1,2 & 3 will be coming soon…  

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • Mastering snow and Java development at jDays in Gothenburg

    - by JavaCecilia
    Last weekend, I took the train from Stockholm to Gothenburg to attend and present at the new Java developer conference jDays. It was professionally arranged in the Swedish exhibition hall close to the amusement park Liseberg and we got a great deal out of the top-level presenters and hallway discussions. Understanding and Improving Your Java Process Our main purpose was to spread information on JVM and our monitoring tools for Java processes, so I held a crash course in the most important terms and concepts if you want to affect the performance of your Java process. From the beginning - the JVM specification to interpretation of heap usage graphs. For correct analysis, you also need to understand something about process memory - you need space for the Java heap (-Xms for initial size and -Xmx for max heap size), but the process memory also contain the thread stacks (to a size of -Xss), JVM internal data structures used for keeping track of Java objects on the heap, method compilation/optimization, native libraries, etc. If you get long pause times, make sure to monitor your application, see the allocation rate and frequency of pause times.My colleague Klara Ward then held a presentation on the Java Mission Control product, the profiling and diagnostics tools suite for HotSpot, coming soon. The room was packed and very appreciated, Klara demonstrated four different scenarios, e.g. how to diagnose and fix latencies due to lock contention for logging.My German colleague, OpenJDK ambassador Dalibor Topic travelled to Sweden to do the second keynote on "Make the Future Java". He let us in on the coming features and roadmaps of Java, now delivering major versions on a two-year schedule (Java 7 2011, Java 8 2013, etc). Also letting us in on where to download early versions of 8, to report problems early on. Software Development in teams Being a scout leader, I'm drilled in different team building and workshop techniques, creating strong groups - of course, I had to attend Henrik Berglund's session on building successful teams. He spoke about the importance of clear goals, autonomy and agreed processes. Thomas Sundberg ended the conference by doing live remote pair programming with Alex in Rumania and a concrete tips for people wanting to try it out (for local collaboration, remember to wash and change clothes). Memory Master Keynote The conference keynote was delivered by the Swedish memory master Mattias Ribbing, showing off by remembering the order of a deck of cards he'd seen once. He made it interactive by forcing the audience to learn a memory mastering technique of remembering ten ordered things by heart, asking us to shout out the order backwards and we made it! I desperately need this - bought the book, will get back on the subject. Continuous Delivery The most impressive presenter was Axel Fontaine on Continuous Delivery. Very well prepared slides with key images of his message and moved about the stage like a rock star. The topic is of course highly interesting, how to create an infrastructure enabling immediate feedback to developers and ability to release your product several times per day. Tomek Kaczanowski delivered a funny and useful presentation on good and bad tests, providing comic relief with poorly written tests and the useful rules of thumb how to rewrite them. To conclude, we had a great time and hope to see you at jDays next year :)

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  • How to Hashtag (Without Being #Annoying)

    - by Mike Stiles
    The right tool in the wrong hands can be a dangerous thing. Giving a chimpanzee a chain saw would not be a pretty picture. And putting Twitter hashtags in the hands of social marketers who were never really sure how to use them can be equally unattractive. Boiled down, hashtags are for search and organization of tweets. A notch up from that, they can also be used as part of a marketing strategy. In terms of search, if you’re in the organic apple business, you want anyone who searches “organic” on Twitter to see your posts about your apples. It’s keyword tactics not unlike web site keyword search tactics. So get a clear idea of what keywords are relevant for your tweet. It’s reasonable to include #organic in your tweet. Is it fatal if you don’t hashtag the word? It depends on the person searching. If they search “organic,” your tweet’s going to come up even if you didn’t put the hashtag in front of it. If the searcher enters “#organic,” your tweet needs the hashtag. Err on the side of caution and hashtag it so it comes up no matter how the searcher enters it. You’ll also want to hashtag it for the second big reason people hashtag, organization. You can follow a hashtag. So can the rest of the Twitterverse. If you’re that into organic munchies, you can set up a stream populated only with tweets hashtagged #organic. If you’ve established a hashtag for your brand, like #nobugsprayapples, you (and everyone else) can watch what people are tweeting about your company. So what kind of hashtags should you include? They should be directly related to the core message of your tweet. Ancillary or very loosely-related hashtags = annoying. Hashtagging your brand makes sense. Hashtagging your core area of interest makes sense. Creating a specific event or campaign hashtag you want others to include and spread makes sense (the burden is on you to promote it and get it going). Hashtagging nearly every word in the tweet is highly annoying. Far and away, the majority of hashtagged words in such tweets have no relevance, are not terms that would be searched, and are not terms needed for categorization. It looks desperate and spammy. Two is fine. One is better. And it is possible to tweet with --gasp-- no hashtags! Make your hashtags as short as you can. In fact, if your brand’s name really is #nobugsprayapples, you’re burning up valuable, limited characters and risking the inability of others to retweet with added comments. Also try to narrow your topic hashtag down. You’ll find a lot of relevant users with #organic, but a lot of totally uninterested users with #food. Just as you can join online forums and gain credibility and a reputation by contributing regularly to that forum, you can follow hashtagged topics and gain the same kind of credibility in your area of expertise. Don’t just parachute in for the occasional marketing message. And if you’re constantly retweeting one particular person, stop it. It’s kissing up and it’s obvious. Which brings us to the king of hashtag annoyances, “hashjacking.” This is when you see what terms are hot and include them in your marketing tweet as a hashtag, even though it’s unrelated to your content. Justify it all you want, but #justinbieber has nothing to do with your organic apples. Equally annoying, piggybacking on a popular event’s hashtag to tweet something not connected to the event. You’re only fostering ill will and mistrust toward your account from the people you’ve tricked into seeing your tweet. Lastly, don’t @ mention people just to make sure they see your tweet. If the tweet’s not for them or about them, it’s spammy. What I haven’t covered is use of the hashtag for comedy’s sake. You’ll see this a lot and is a matter of personal taste. No one will search these hashtagged terms or need to categorize then, they’re just there for self-expression and laughs. Twitter is, after all, supposed to be fun.  What are some of your biggest Twitter pet peeves? #blogsovernow

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  • Can someone help me with this Java Chess game please?

    - by Chris Edwards
    Hey guys, Please can someone have a look at this code and let me know whether I am on the right track with the "check_somefigure_move"s and the "check_black/white_promotion"s please? And also any other help you can give would be greatly appreciated! Thanks! P.S. I know the code is not the best implementation, but its a template I have to follow :( Code: class Moves { private final Board B; private boolean regular; public Moves(final Board b) { B = b; regular = regular_position(); } public boolean get_regular_position() { return regular; } public void set_regular_position(final boolean new_reg) { regular = new_reg; } // checking whether B represents a "normal" position or not; // if not, then only simple checks regarding move-correctness should // be performed, only checking the direct characteristics of the figure // moved; // checks whether there is exactly one king of each colour, there are // no more figures than promotions allow, and there are no pawns on the // first or last rank; public boolean regular_position() { int[] counts = new int[256]; for (char file = 'a'; file <= 'h'; ++file) for (char rank = '1'; rank <= '8'; ++rank) ++counts[(int) B.get(file,rank)]; if (counts[Board.white_king] != 1 || counts[Board.black_king] != 1) return false; if (counts[Board.white_pawn] > 8 || counts[Board.black_pawn] > 8) return false; int count_w_promotions = 0; count_w_promotions += Math.max(counts[Board.white_queen]-1,0); count_w_promotions += Math.max(counts[Board.white_rook]-2,0); count_w_promotions += Math.max(counts[Board.white_bishop]-2,0); count_w_promotions += Math.max(counts[Board.white_knight]-2,0); if (count_w_promotions > 8 - counts[Board.white_pawn]) return false; int count_b_promotions = 0; count_b_promotions += Math.max(counts[Board.black_queen]-1,0); count_b_promotions += Math.max(counts[Board.black_rook]-2,0); count_b_promotions += Math.max(counts[Board.black_bishop]-2,0); count_b_promotions += Math.max(counts[Board.black_knight]-2,0); if (count_b_promotions > 8 - counts[Board.black_pawn]) return false; for (char file = 'a'; file <= 'h'; ++file) { final char fig1 = B.get(file,'1'); if (fig1 == Board.white_pawn || fig1 == Board.black_pawn) return false; final char fig8 = B.get(file,'8'); if (fig8 == Board.white_pawn || fig8 == Board.black_pawn) return false; } return true; } public boolean check_normal_white_move(final char file0, final char rank0, final char file1, final char rank1) { if (! Board.is_valid_white_figure(B.get(file0,rank0))) return false; if (! B.is_empty(file1,rank1) && ! Board.is_valid_black_figure(B.get(file1,rank1))) return false; if (B.get_active_colour() != 'w') return false; if (! check_move_simple(file0,rank0,file1,rank1)) return false; if (! regular) return true; final Board test_board = new Board(B); test_board.normal_white_move_0(file0,rank0,file1,rank1); final Moves test_move = new Moves(test_board); final char[] king_pos = test_move.white_king_position(); assert(king_pos.length == 2); return test_move.black_not_attacking(king_pos[0],king_pos[1]); } public boolean check_normal_black_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED THE CHECK NORMAL BLACK MOVE BASED ON THE CHECK NORMAL WHITE MOVE if (! Board.is_valid_black_figure(B.get(file0,rank0))) return false; if (! B.is_empty(file1,rank1) && ! Board.is_valid_white_figure(B.get(file1,rank1))) return false; if (B.get_active_colour() != 'b') return false; if (! check_move_simple(file0,rank0,file1,rank1)) return false; if (! regular) return true; final Board test_board = new Board(B); test_board.normal_black_move_0(file0,rank0,file1,rank1); final Moves test_move = new Moves(test_board); final char[] king_pos = test_move.black_king_position(); assert(king_pos.length == 2); return test_move.white_not_attacking(king_pos[0],king_pos[1]); } // for checking a normal move by just applying the move-rules private boolean check_move_simple(final char file0, final char rank0, final char file1, final char rank1) { final char fig = B.get(file0,rank0); if (fig == Board.white_king || fig == Board.black_king) return check_king_move(file0,rank0,file1,rank1); if (fig == Board.white_queen || fig == Board.black_queen) return check_queen_move(file0,rank0,file1,rank1); if (fig == Board.white_rook || fig == Board.black_rook) return check_rook_move(file0,rank0,file1,rank1); if (fig == Board.white_bishop || fig == Board.black_bishop) return check_bishop_move(file0,rank0,file1,rank1); if (fig == Board.white_knight || fig == Board.black_knight) return check_knight_move(file0,rank0,file1,rank1); if (fig == Board.white_pawn) return check_white_pawn_move(file0,rank0,file1,rank1); else return check_black_pawn_move(file0,rank0,file1,rank1); } private boolean check_king_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED KING MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; return fileChange <= 1 && fileChange >= -1 && rankChange <= 1 && rankChange >= -1; } private boolean check_queen_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED QUEEN MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; return fileChange <=8 && fileChange >= -8 && rankChange <= 8 && rankChange >= -8; } private boolean check_rook_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED ROOK MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; return fileChange <=8 || fileChange >= -8 || rankChange <= 8 || rankChange >= -8; } private boolean check_bishop_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED BISHOP MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; return fileChange <= 8 && rankChange <= 8 || fileChange <= 8 && rankChange >= -8 || fileChange >= -8 && rankChange >= -8 || fileChange >= -8 && rankChange <= 8; } private boolean check_knight_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED KNIGHT MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; /* IS THIS THE CORRECT WAY? * return fileChange <= 1 && rankChange <= 2 || fileChange <= 1 && rankChange >= -2 || fileChange <= 2 && rankChange <= 1 || fileChange <= 2 && rankChange >= -1 || fileChange >= -1 && rankChange <= 2 || fileChange >= -1 && rankChange >= -2 || fileChange >= -2 && rankChange <= 1 || fileChange >= -2 && rankChange >= -1;*/ // OR IS THIS? return fileChange <= 1 || fileChange >= -1 || fileChange <= 2 || fileChange >= -2 && rankChange <= 1 || rankChange >= - 1 || rankChange <= 2 || rankChange >= -2; } private boolean check_white_pawn_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED PAWN MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; return fileChange == 0 && rankChange <= 1; } private boolean check_black_pawn_move(final char file0, final char rank0, final char file1, final char rank1) { // ADDED PAWN MOVE int fileChange = file0 - file1; int rankChange = rank0 - rank1; return fileChange == 0 && rankChange >= -1; } public boolean check_white_kingside_castling() { // only demonstration code: final char c = B.get_white_castling(); if (c == '-' || c == 'q') return false; if (B.get_active_colour() == 'b') return false; if (B.get('e','1') != 'K') return false; if (! black_not_attacking('e','1')) return false; if (! free_white('f','1')) return false; // XXX return true; } public boolean check_white_queenside_castling() { // only demonstration code: final char c = B.get_white_castling(); if (c == '-' || c == 'k') return false; if (B.get_active_colour() == 'b') return false; // ADDED BASED ON KINGSIDE CASTLING if (B.get('e','1') != 'Q') return false; if (! black_not_attacking('e','1')) return false; if (! free_white('f','1')) return false; // XXX return true; } public boolean check_black_kingside_castling() { // only demonstration code: final char c = B.get_black_castling(); if (c == '-' || c == 'q') return false; if (B.get_active_colour() == 'w') return false; // ADDED BASED ON CHECK WHITE if (B.get('e','8') != 'K') return false; if (! black_not_attacking('e','8')) return false; if (! free_white('f','8')) return false; // XXX return true; } public boolean check_black_queenside_castling() { // only demonstration code: final char c = B.get_black_castling(); if (c == '-' || c == 'k') return false; if (B.get_active_colour() == 'w') return false; // ADDED BASED ON KINGSIDE CASTLING if (B.get('e','8') != 'Q') return false; if (! black_not_attacking('e','8')) return false; if (! free_white('f','8')) return false; // XXX return true; } public boolean check_white_promotion(final char pawn_file, final char figure) { // XXX // ADDED CHECKING FOR CORRECT FIGURE AND POSITION - ALTHOUGH IT SEEMS AS THOUGH // PAWN_FILE SHOULD BE PAWN_RANK, AS IT IS THE REACHING OF THE END RANK THAT // CAUSES PROMOTION OF A PAWN, NOT FILE if (figure == P && pawn_file == 8) { return true; } else return false; } public boolean check_black_promotion(final char pawn_file, final char figure) { // XXX // ADDED CHECKING FOR CORRECT FIGURE AND POSITION if (figure == p && pawn_file == 1) { return true; } else return false; } // checks whether black doesn't attack the field: public boolean black_not_attacking(final char file, final char rank) { // XXX return true; } public boolean free_white(final char file, final char rank) { // XXX return black_not_attacking(file,rank) && B.is_empty(file,rank); } // checks whether white doesn't attack the field: public boolean white_not_attacking(final char file, final char rank) { // XXX return true; } public boolean free_black(final char file, final char rank) { // XXX return white_not_attacking(file,rank) && B.is_empty(file,rank); } public char[] white_king_position() { for (char file = 'a'; file <= 'h'; ++file) for (char rank = '1'; rank <= '8'; ++rank) if (B.get(file,rank) == Board.white_king) { char[] result = new char[2]; result[0] = file; result[1] = rank; return result; } return new char[0]; } public char[] black_king_position() { for (char file = 'a'; file <= 'h'; ++file) for (char rank = '1'; rank <= '8'; ++rank) if (B.get(file,rank) == Board.black_king) { char[] result = new char[2]; result[0] = file; result[1] = rank; return result; } return new char[0]; } public static void main(final String[] args) { // checking regular_position { Moves m = new Moves(new Board()); assert(m.regular_position()); m = new Moves(new Board("8/8/8/8/8/8/8/8 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("KK6/8/8/8/8/8/8/8 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("kk6/8/8/8/8/8/8/8 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/8/8/8/8/8/8/8 w - - 0 1")); assert(m.regular_position()); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/8 w - - 0 1")); assert(m.regular_position()); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/n7 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/N7 w - - 0 1")); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/b7 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/B7 w - - 0 1")); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/r7 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/R7 w - - 0 1")); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/q7 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/qqqqqqqq/QQQQQQQQ/Q7/q7/rrbbnn2/RRBBNN2/Q7 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kkp5/8/8/8/8/8/8/8 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("KkP5/8/8/8/8/8/8/8 w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/8/8/8/8/8/8/7p w - - 0 1")); assert(!m.regular_position()); m = new Moves(new Board("Kk6/8/8/8/8/8/8/7P w - - 0 1")); assert(!m.regular_position()); } // checking check_white/black_king/queenside_castling { Moves m = new Moves(new Board("4k2r/8/8/8/8/8/8/4K2R w Kk - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("4k2r/8/8/8/8/8/8/4K2R b Kk - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("4k2r/4pppp/8/8/8/8/4PPPP/4K2R w KQkq - 0 1")); assert(m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("4k2r/4pppp/8/8/8/8/4PPPP/4K2R b KQkq - 0 1")); assert(!m.check_white_kingside_castling()); assert(m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("r3k3/8/8/8/8/8/8/R3K3 w Qq - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("r3k3/8/8/8/8/8/8/R3K3 b Qq - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("r3k3/p7/8/8/8/8/8/R3K3 w Qq - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("r3k3/p7/8/8/8/8/8/R3K3 b Qq - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(m.check_black_queenside_castling()); m = new Moves(new Board("r3k3/p7/8/8/8/n7/8/R3K3 w Qq - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); m = new Moves(new Board("r3k3/p7/B7/8/8/8/8/R3K3 b Qq - 0 1")); assert(!m.check_white_kingside_castling()); assert(!m.check_black_kingside_castling()); assert(!m.check_white_queenside_castling()); assert(!m.check_black_queenside_castling()); // XXX } } }

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  • Schema to support dynamic properties

    - by Johan Fredrik Varen
    Hi people. I'm working on an editor that enables its users to create "object" definitions in real-time. A definition can contain zero or more properties. A property has a name a type. Once a definition is created, a user can create an object of that definition and set the property values of that object. So by the click of a mouse-button, the user should ie. be able to create a new definition called "Bicycle", and add the property "Size" of type "Numeric". Then another property called "Name" of type "Text", and then another property called "Price" of type "Numeric". Once that is done, the user should be able to create a couple of "Bicycle" objects and fill in the "Name" and "Price" property values of each bike. Now, I've seen this feature in several software products, so it must be a well-known concept. My problem started when I sat down and tried to come up with a DB schema to support this data structure, because I want the property values to be stored using the appropriate column types. Ie. a numeric property value is stored as, say, an INT in the database, and a textual property value is stored as VARCHAR. First, I need a table that will hold all my object definitions: Table obj_defs id | name | ---------------- 1 | "Bicycle" | 2 | "Book" | Then I need a table for holding what sort of properties each object definition should have: Table prop_defs id | obj_def_id | name | type | ------------------------------------ 1 | 1 | "Size" | ? | 2 | 1 | "Name" | ? | 3 | 1 | "Price" | ? | 4 | 2 | "Title" | ? | 5 | 2 | "Author" | ? | 6 | 2 | "ISBN" | ? | I would also need a table that holds each object: Table objects id | created | updated | ------------------------------ 1 | 2011-05-14 | 2011-06-15 | 2 | 2011-05-14 | 2011-06-15 | 3 | 2011-05-14 | 2011-06-15 | Finally, I need a table that will hold the actual property values of each object, and one solution is for this table to have one column for each possible value type, such as this: Table prop_vals id | prop_def_id | object_id | numeric | textual | boolean | ------------------------------------------------------------ 1 | 1 | 1 | 27 | | | 2 | 2 | 1 | | "Trek" | | 3 | 3 | 1 | 1249 | | | 4 | 1 | 2 | 26 | | | 5 | 2 | 2 | | "GT" | | 6 | 3 | 2 | 159 | | | 7 | 4 | 3 | | "It" | | 8 | 5 | 3 | | "King" | | 9 | 6 | 4 | 9 | | | If I implemented this schema, what would the "type" column of the prop_defs table hold? Integers that each map to a column name, varchars that simply hold the column name? Any other possibilities? Would a stored procedure help me out here in some way? And what would the SQL for fetching the "name" property of object 2 look like?

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  • RSS Feeds currently on Simple-Talk

    - by Andrew Clarke
    There are a number of news-feeds for the Simple-Talk site, but for some reason they are well hidden. Whilst we set about reorganizing them, I thought it would be a good idea to list some of the more important ones. The most important one for almost all purposes is the Homepage RSS feed which represents the blogs and articles that are placed on the homepage. Main Site Feed representing the Homepage ..which is good for most purposes but won't always have all the blogs, or maybe it will occasionally miss an article. If you aren't interested in all the content, you can just use the RSS feeds that are more relevant to your interests. (We'll be increasing these categories soon) The newsfeed for SQL articles The .NET section newsfeed The newsfeed for Red Gate books The newsfeed for Opinion articles The SysAdmin section newsfeed if you want to get a more refined feed, then you can pick and choose from these feeds for each category so as to make up your custom news-feed in the SQL section, SQL Training Learn SQL Server Database Administration TSQL Programming SQL Server Performance Backup and Recovery SQL Tools SSIS SSRS (Reporting Services) in .NET there are... ASP.NET Windows Forms .NET Framework ,NET Performance Visual Studio .NET tools in Sysadmin there are Exchange General Virtualisation Unified Messaging Powershell in opinion, there is... Geek of the Week Opinion Pieces in Books, there is .NET Books SQL Books SysAdmin Books And all the blogs have got feeds. So although you can get all the blogs from here.. Main Blog Feed          You can get individual RSS feeds.. AdamRG's Blog       Alex.Davies's Blog       AliceE's Blog       Andrew Clarke's Blog       Andrew Hunter's Blog       Bart Read's Blog       Ben Adderson's Blog       BobCram's Blog       bradmcgehee's Blog       Brian Donahue's Blog       Charles Brown's Blog       Chris Massey's Blog       CliveT's Blog       Damon's Blog       David Atkinson's Blog       David Connell's Blog       Dr Dionysus's Blog       drsql's Blog       FatherJack's Blog       Flibble's Blog       Gareth Marlow's Blog       Helen Joyce's Blog       James's Blog       Jason Crease's Blog       John Magnabosco's Blog       Laila's Blog       Lionel's Blog       Matt Lee's Blog       mikef's Blog       Neil Davidson's Blog       Nigel Morse's Blog       Phil Factor's Blog       red@work's Blog       reka.burmeister's Blog       Richard Mitchell's Blog       RobbieT's Blog       RobertChipperfield's Blog       Rodney's Blog       Roger Hart's Blog       Simon Cooper's Blog       Simon Galbraith's Blog       TheFutureOfMonitoring's Blog       Tim Ford's Blog       Tom Crossman's Blog       Tony Davis's Blog       As well as these blogs, you also have the forums.... SQL Server for Beginners Forum     Programming SQL Server Forum    Administering SQL Server Forum    .NET framework Forum    .Windows Forms Forum   ASP.NET Forum   ADO.NET Forum 

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  • .NET 3.5 Installation Problems in Windows 8

    - by Rick Strahl
    Windows 8 installs with .NET 4.5. A default installation of Windows 8 doesn't seem to include .NET 3.0 or 3.5, although .NET 2.0 does seem to be available by default (presumably because Windows has app dependencies on that). I ran into some pretty nasty compatibility issues regarding .NET 3.5 which I'll describe in this post. I'll preface this by saying that depending on how you install Windows 8 you may not run into these issues. In fact, it's probably a special case, but one that might be common with developer folks reading my blog. Specifically it's the install order that screwed things up for me -  installing Visual Studio before explicitly installing .NET 3.5 from Windows Features - in particular. If you install Visual Studio 2010 I highly recommend you install .NET 3.5 from Windows features BEFORE you install Visual Studio 2010 and save yourself the trouble I went through. So when I installed Windows 8, and then looked at the Windows Features to install after the fact in the Windows Feature dialog, I thought - .NET 3.5 - who needs it. I'd be happy to not have to install .NET 3.5, but unfortunately I found out quite a while after initial installation that one of my applications/tools (DevExpress's awesome CodeRush) depends on it and won't install without it. Enabling .NET 3.5 in Windows 8 If you want to run .NET 3.5 on Windows 8, don't download an installer - those installers don't work on Windows 8, and you don't need to do this because you can use the Windows Features dialog to enable .NET 3.5: And that *should* do the trick. If you do this before you install other apps that require .NET 3.5 and install a non-SP1 one version of it, you are going to have no problems. Unfortunately for me, even after I've installed the above, when I run the CodeRush installer I still get this lovely dialog: Now I double checked to see if .NET 3.5 is installed - it is, both for 32 bit and 64 bit. I went as far as creating a small .NET Console app and running it to verify that it actually runs. And it does… So naturally I thought the CodeRush installer is a little whacky. After some back and forth Alex Skorkin on Twitter pointed me in the right direction: He asked me to look in the registry for exact info on which version of .NET 3.5 is installed here: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP where I found that .NET 3.5 SP1 was installed. This is the 64 bit key which looks all correct. However, when I looked under the 32 bit node I found: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\NET Framework Setup\NDP\v3.5 Notice that the service pack number is set to 0, rather than 1 (which it was for the 64 bit install), which is what the installer requires. So to summarize: the 64 bit version is installed with SP1, the 32 bit version is not. Uhm, Ok… thanks for that! Easy to fix, you say - just install SP1. Nope, not so easy because the standalone installer doesn't work on Windows 8. I can't get either .NET 3.5 installer or the SP 1 installer to even launch. They simply start and hang (or exit immediately) without messages. I also tried to get Windows to update .NET 3.5 by checking for Windows Updates, which should pick up on the dated version of .NET 3.5 and pull down SP1, but that's also no go. Check for Updates doesn't bring down any updates for me yet. I'm sure at some random point in the future Windows will deem it necessary to update .NET 3.5 to SP1, but at this point it's not letting me coerce it to do it explicitly. How did this happen I'm not sure exactly whether this is the cause and effect, but I suspect the story goes like this: Installed Windows 8 without support for .NET 3.5 Installed Visual Studio 2010 which installs .NET 3.5 (no SP) I now had .NET 3.5 installed but without SP1. I then: Tried to install CodeRush - Error: .NET 3.5 SP1 required Enabled .NET 3.5 in Windows Features I figured enabling the .NET 3.5 Windows Features would do the trick. But still no go. Now I suspect Visual Studio installed the 32 bit version of .NET 3.5 on my machine and Windows Features detected the previous install and didn't reinstall it. This left the 32 bit install at least with no SP1 installed. How to Fix it My final solution was to completely uninstall .NET 3.5 *and* to reboot: Go to Windows Features Uncheck the .NET Framework 3.5 Restart Windows Go to Windows Features Check .NET Framework 3.5 and voila, I now have a proper installation of .NET 3.5. I tried this before but without the reboot step in between which did not work. Make sure you reboot between uninstalling and reinstalling .NET 3.5! More Problems The above fixed me right up, but in looking for a solution it seems that a lot of people are also having problems with .NET 3.5 installing properly from the Windows Features dialog. The problem there is that the feature wasn't properly loading from the installer disks or not downloading the proper components for updates. It turns out you can explicitly install Windows features using the DISM tool in Windows.dism.exe /online /enable-feature /featurename:NetFX3 /Source:f:\sources\sxs You can try this without the /Source flag first - which uses the hidden Windows installer files if you kept those. Otherwise insert the DVD or ISO and point at the path \sources\sxs path where the installer lives. This also gives you a little more information if something does go wrong.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Windows  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Solaris 11 Launch Blog Carnival Roundup

    - by constant
    Solaris 11 is here! And together with the official launch activities, a lot of Oracle and non-Oracle bloggers contributed helpful and informative blog articles to help your datacenter go to eleven. Here are some notable blog postings, sorted by category for your Solaris 11 blog-reading pleasure: Getting Started/Overview A lot of people speculated that the official launch of Solaris 11 would be on 11/11 (whatever way you want to turn it), but it actually happened two days earlier. Larry Wake himself offers 11 Reasons Why Oracle Solaris 11 11/11 Isn't Being Released on 11/11/11. Then, Larry goes on with a summary: Oracle Solaris 11: The First Cloud OS gives you a short and sweet rundown of what the major new features of Solaris 11 are. Jeff Victor has his own list of What's New in Oracle Solaris 11. A popular Solaris 11 meme is to write a blog post about 11 favourite features: Jim Laurent's 11 Reasons to Love Solaris 11, Darren Moffat's 11 Favourite Solaris 11 Features, Mike Gerdt's 11 of My Favourite Things! are just three examples of "11 Favourite Things..." type blog posts, I'm sure many more will follow... More official overview content for Solaris 11 is available from the Oracle Tech Network Solaris 11 Portal. Also, check out Rick Ramsey's blog post Solaris 11 Resources for System Administrators on the OTN Blog and his secret 5 Commands That Make Solaris Administration Easier post from the OTN Garage. (Automatic) Installation and the Image Packaging System (IPS) The brand new Image Packaging System (IPS) and the Automatic Installer (IPS), together with numerous other install/packaging/boot/patching features are among the most significant improvements in Solaris 11. But before installing, you may wonder whether Solaris 11 will support your particular set of hardware devices. Again, the OTN Garage comes to the rescue with Rick Ramsey's post How to Find Out Which Devices Are Supported By Solaris 11. Included is a useful guide to all the first steps to get your Solaris 11 system up and running. Tim Foster had a whole handful of blog posts lined up for the launch, teaching you everything you need to know about IPS but didn't dare to ask: The IPS System Repository, IPS Self-assembly - Part 1: Overlays and Part 2: Multiple Packages Delivering Configuration. Watch out for more IPS posts from Tim! If installing packages or upgrading your system from the net makes you uneasy, then you're not alone: Jim Laurent will tech you how Building a Solaris 11 Repository Without Network Connection will make your life easier. Many of you have already peeked into the future by installing Solaris 11 Express. If you're now wondering whether you can upgrade or whether a fresh install is necessary, then check out Alan Hargreaves's post Upgrading Solaris 11 Express b151a with support to Solaris 11. The trick is in upgrading your pkg(1M) first. Networking One of the first things to do after installing Solaris 11 (or any operating system for that matter), is to set it up for networking. Solaris 11 comes with the brand new "Network Auto-Magic" feature which can figure out everything by itself. For those cases where you want to exercise a little more control, Solaris 11 left a few people scratching their heads. Fortunately, Tschokko wrote up this cool blog post: Solaris 11 manual IPv4 & IPv6 configuration right after the launch ceremony. Thanks, Tschokko! And Milek points out a long awaited networking feature in Solaris 11 called Solaris 11 - hostmodel, which I know for a fact that many customers have looked forward to: How to "bind" a Solaris 11 system to a specific gateway for specific IP address it is using. Steffen Weiberle teaches us how to tune the Solaris 11 networking stack the proper way: ipadm(1M). No more fiddling with ndd(1M)! Check out his tutorial on Solaris 11 Network Tunables. And if you want to get even deeper into the networking stack, there's nothing better than DTrace. Alan Maguire teaches you in: DTracing TCP Congestion Control how to probe deeply into the Solaris 11 TCP/IP stack, the TCP congestion control part in particular. Don't miss his other DTrace and TCP related blog posts! DTrace And there we are: DTrace, the king of all observability tools. Long time DTrace veteran and co-author of The DTrace book*, Brendan Gregg blogged about Solaris 11 DTrace syscall provider changes. BTW, after you install Solaris 11, check out the DTrace toolkit which is installed by default in /usr/dtrace/DTT. It is chock full of handy DTrace scripts, many of which contributed by Brendan himself! Security Another big theme in Solaris 11, and one that is crucial for the success of any operating system in the Cloud is Security. Here are some notable posts in this category: Darren Moffat starts by showing us how to completely get rid of root: Completely Disabling Root Logins on Solaris 11. With no root user, there's one major entry point less to worry about. But that's only the start. In Immutable Zones on Encrypted ZFS, Darren shows us how to double the security of your services: First by locking them into the new Immutable Zones feature, then by encrypting their data using the new ZFS encryption feature. And if you're still missing sudo from your Linux days, Darren again has a solution: Password (PAM) caching for Solaris su - "a la sudo". If you're wondering how much compute power all this encryption will cost you, you're in luck: The Solaris X86 AESNI OpenSSL Engine will make sure you'll use your Intel's embedded crypto support to its fullest. And if you own a brand new SPARC T4 machine you're even luckier: It comes with its own SPARC T4 OpenSSL Engine. Dan Anderson's posts show how there really is now excuse not to encrypt any more... Developers Solaris 11 has a lot to offer to developers as well. Ali Bahrami has a series of blog posts that cover diverse developer topics: elffile: ELF Specific File Identification Utility, Using Stub Objects and The Stub Proto: Not Just For Stub Objects Anymore to name a few. BTW, if you're a developer and want to shape the future of Solaris 11, then Vijay Tatkar has a hint for you: Oracle (Sun Systems Group) is hiring! Desktop and Graphics Yes, Solaris 11 is a 100% server OS, but it can also offer a decent desktop environment, especially if you are a developer. Alan Coopersmith starts by discussing S11 X11: ye olde window system in today's new operating system, then Calum Benson shows us around What's new on the Solaris 11 Desktop. Even accessibility is a first-class citizen in the Solaris 11 user interface. Peter Korn celebrates: Accessible Oracle Solaris 11 - released! Performance Gone are the days of "Slowaris", when Solaris was among the few OSes that "did the right thing" while others cut corners just to win benchmarks. Today, Solaris continues doing the right thing, and it delivers the right performance at the same time. Need proof? Check out Brian's BestPerf blog with continuous updates from the benchmarking lab, including Recent Benchmarks Using Oracle Solaris 11! Send Me More Solaris 11 Launch Articles! These are just a few of the more interesting blog articles that came out around the Solaris 11 launch, I'm sure there are many more! Feel free to post a comment below if you find a particularly interesting blog post that hasn't been listed so far and share your enthusiasm for Solaris 11! *Affiliate link: Buy cool stuff and support this blog at no extra cost. We both win! var flattr_uid = '26528'; var flattr_tle = 'Solaris 11 Launch Blog Carnival Roundup'; var flattr_dsc = '<strong>Solaris 11 is here!</strong>And together with the official launch activities, a lot of Oracle and non-Oracle bloggers contributed helpful and informative blog articles to help your datacenter <a href="http://en.wikipedia.org/wiki/Up_to_eleven">go to eleven</a>.Here are some notable blog postings, sorted by category for your Solaris 11 blog-reading pleasure:'; var flattr_tag = 'blogging,digest,Oracle,Solaris,solaris,solaris 11'; var flattr_cat = 'text'; var flattr_url = 'http://constantin.glez.de/blog/2011/11/solaris-11-launch-blog-carnival-roundup'; var flattr_lng = 'en_GB'

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  • Microsoft TechEd 2010 - Day 3 @ Bangalore

    - by sathya
    Microsoft TechEd 2010 - Day 3 @ Bangalore Sorry for my delayed post on day 3 because I had to travel from Blore to Chennai So I couldnt write for the past two days. On day 3 as usual we had lot of simultaneous tracks on various sessions. This day I choose the Your Data, Our Platform Track. It had sessions on the following 5 topics :   Developing Data-tier Applications in Visual Studio 2010 - by Sanjay Nagamangalam SQL Server Query Optimization, Execution and Debugging Query Performance - by Vinod Kumar M SQL Server Utility - Its about more than 1 SQL Server - by Vinod Kumar Jagannathan Data Recovery / Consistency with CheckDB - by Vinod Kumar M Developing with SQL Server Spatial and Deep dive into Spatial Indexing - by Pinal Dave Developing Data-tier Applications in Visual Studio 2010 - by Sanjay Nagamangalam This was one of the superb sessions i have attended. He explained all the concepts in detail with a demo. The important thing in this is there is something called Data-Tier application project which is newly introduced in this VS2010 with which we can manage all our data along with our application inside our VS itself. We can create DB,Tables,Procs,Views etc. here itself and once we deploy it creates a compressed file called .dacpac which stores all the changes in Table Schema,Created procs, etc. on to that single file which reduces our (developer's) effort in preparing the deployment scripts and giving it to the DBA. It also has some policy configurations which can be managed easily by checking some rules like in outlook. For Ex : IF the SQL Server Version > 10 then deploy else dont. This rule specifies that even if we try to deploy on SQL Server DB with version less than 10 It will not do it. And if we deploy some .dacpac to SQL server production db with the option upgrade DB with this dacpac once everything completes successfully it will say success else it rollsback to the prior version. Even if it gets deployed successfully and later @ a point of time you wish to revert it back to the prior version, you can go ahead and delete the existing dacpac version so that it reverts to the older version of the db changes. And for the good questions that were asked in the session T-Shirts were given. SQL Server Query Optimization, Execution and Debugging Query Performance - by Vinod Kumar M This one too was the best session. The speaker Vinod explained everything very much clearly. This was really useful session and you dont believe, as per my knowledge, in the total 3 days in the TechEd except the Keynote, for this session seats were full (House FULL)  People were even standing out to attend this session. Such a great one it was. The speaker did a deep dive in to the Query Plan section and showed which actually causes the problem. Its all about the thing that we need to understand about the execution of SQL server Queries. We think in a way and SQL Server never executes in that way. We need to understand that first. He also told about there might be two plans generated for a single query at a point of time because of parallel processors in the system. The Key is here in every query. There is something called Estimated Row Count and Actual Row Count in the query plan. If the estimated row count by SQL server tallies with the actual row count your performance will be awesome. He said some tweaks to achieve the same. After this as usual we had lunch SQL Server Utility - Its about more than 1 SQL Server - by Vinod Kumar Jagannathan This was more of a DBA's session. Am really sorry I was totally blank and I was not interested to attend this session and walked out to attend Migrating to the cloud by Harish Ranganathan (My favorite Speaker) but unfortunately that was some other persons session. There the speaker was telling about how to configure the connection strings in such a way that we can connect to the SQL Azure platform from our VS and also showed us how to deploy the same in to Windows Azure. In between there were lot of technical problems like laptop hang, user locked and he was switching between systems, also i came in the half so i wasnt able to listen that fully. In between, Since I got an MCTS certification they gave me T-Shirt with the lines 'Iam Certified. Are you?' and they asked me to wear that. If we wear that we might get spotted and they would give us some goodies  So on the 3rd day I was wearing that T-Shirt. I got spotted by the person Tarun who was coordinating things about the certification, and he was accompanied with a cameraman and they interviewed me about the certification and I was shown live in the Teched and was seen by 60000 live viewers of the TechEd. I was really happy on that. Data Recovery / Consistency with CheckDB - by Vinod Kumar M This was one of the best sessions too in the TechEd. This guy is really amazing. In front of us he crashed a DB and showed how to recover the same in 6 different ways for different no of failures. Showed about Different types of error msgs like : 823,824,825 msdb..suspect_pages DBCC CheckDB (different parameters to it) I am really waiting for his session to get uploaded live in the Teched Website. Here is his contact info If you wish to connect to him : Twitter : @vinodk_sql Website : www.ExtremeExperts.com Blog : http://blogs.sqlxml.org/vinodkumar Developing with SQL Server Spatial and Deep dive into Spatial Indexing - by Pinal Dave Pinal Dave is a King in SQL and he is a SQL MVP and he is the owner of SQLAuthority.com He took the session on Spatial Databases from the start. Showed about the different types of Spatial : Geometric and Geographic Geometric : x and y axis its a planar surface Geographic : Spherical surface with 3600  as the maximum which is used to represent the geographic points on the earth and easy to draw maps of different kinds. He had a lot of obstacles during his session like rain coming inside the hall, mic wires got bursted due to rain, Videos off on the display screens. In spite of that he asked the audience to come in the front rows and managed to take a good session without ppts and finally we got the displays on and he was showing demos on the same what he explained orally. That was really a fun filled informative session. He gave some books for the persons who asked good questions and answered well for his questions and I got one too  (It was a book on Data Mining - Wrox Publishers) And finally after all these things there was Keynote session for close of the TechEd. and we all assembled in a big hall where Mr.Ashok Soota, a man of age around 70  co-founder of Mindtree was called to give some lecture on his successes. He was explaining about his past and what all companies he switched and for what reasons and what are all his successes and what are all his failures and the learnings of him from his past failures. and his success and failures on his partnerships with the other concern. And there were some questions for him like What is your suggestion on young entrepreneur? How did you learn from past failures? What is reiterating your success? What is your suggestion on partnerships? How to choose partnerships? etc. And they said @ 7.30 Pm there would be a party night, but unfortunately i was not able to attend that because I had to catch my train and before that i had to pack things, so I started @ 7 itself. Thats it about the TechED!!! Stay tuned for further Technology updates.

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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