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  • Another Update to SQL Server Configuration Scripting Utility

    - by Bill Graziano
    I’ve been gradually adding features to my utility that scripts the configuration of a SQL Server.  Since my last post I’ve added the following features: Skip any encrypted object in a database Script alerts, alert notifications and operators Script audits Always script model, master and msdb to capture any user-defined objects in those databases Logins are now scripted so that everything for a login is grouped together. There’s a second section in the logins that handles default databases.  In many cases a login’s default database is a mirror target and can’t be set.  This is now handled gracefully.  It also includes a separate section for all default databases so those can be quickly set in the event of a disaster. Script credentials Script proxy accounts Script database mail My goal is still to get everything outside a database scripted.  This release is enough that I can keep my mirror target servers in sync with their principals.

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  • transfer Thunderbird (17) Profile on Win7 to Ubuntu 12.04

    - by William Curran
    I want to transfer Thunderbird Profile on Win7 to thunderbird (17) Ubuntu 12.04. I already copied the profile folder from Windows to Ubuntu and modified progile.ini on the ubuntu machine to include [Profile] Name=Bill IsRelative=1 Path=(the name of the transfered profile folder) I think the problem is that the Win. TB profile content (files and folder structure) look VERY different that the that of the unbuntu TB profile's that was created on installation. The Ubuntu install is new where as the Win TB has undergone many updates. Seems the system for profile storage has changed drastically. I tried to start TB in safe mode but could't get the path correct to start TB in the terminal with the -safe-mode switch. What can I do? Bill

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  • TraceTune shows Reads graphically

    - by Bill Graziano
    TraceTune now shows a graphical view of logical reads for each SQL statement in a trace file.  The width of the colored bar in the screen capture below is the percentage of logical reads for that statement.  The absolute number of reads is shown to the right. Any statement that has a user entered comment is shown in bold.  If you hover over the statement it will show the most recent comment for that statement.

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  • SQL Server Configuration Scripting Utility Release 9

    - by Bill Graziano
    There’s another update to my little utility to script a SQL Server’s configuration.  I use this for two purposes.  First, I use it to keep my database mirroring servers up to date.  Second, I capture the output in a version control system and keep that for historical reference. In release 3.0.9 I made the following changes: Rewrote the encrypted trigger scripting.  It will now list the encrypted triggers in a comment in the table script but can’t actually script them. It now scripts any server event notifications. You can script a single database using the /scriptdb flag.  Please note that it will also script the instance and system databases when it does this. It will script any user-defined endpoints.  This will capture your mirroring endpoints and more importantly any service broker endpoints. It will gracefully skip database mail on the Express Edition. It still doesn’t support SQL Server 2012.  I think that’s the next feature to add though.

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  • How do I make a dialog box? [on hold]

    - by bill
    By dialog box I mean when player talks to someone, a box shows up with text on it. I haven't found much about this topic online, so I created a basic dialog box: //in dialog box i have only two methods public void createBox(int x, int y, int width, int height, String txt) { this.x = x; this.y = y; this.width = width; this.height = height; this.txt = txt; } //draw dialog box public void draw(Graphics2D g) { if (txt != null) { g.setColor(Color.red); g.drawRect(x,y,width,height); g.setColor(Color.black); g.fillRect(x, y, width, height); g.setColor(Color.white); g.drawString(txt, x + 10, y + 10); } } I wanted to now can I make this better?

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  • What version(s) of Android should I be targeting?

    - by Bill Osuch
    If you're wondering about what screen sizes and flavors of Android are currently out in the wild, the Android Developers site has a handy little chart of both (each image below is hyperlinked to the page): So, as far as platforms go, there aren't many people still out there running less than 2.X... and you'd probably be safe not worrying about Small or Low Density screens. I'd be curious to know if any of the other app stores (Amazon, Archos, etc.) offer similar stats...

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  • Writing files to an Airport Extreme using afp

    - by Bill Oldroyd
    Using Nautilus I can connect from Ubuntu 12.04 (64-bit) to my Apple Airport Extreme using user & password without a problem. I can read, browse folders and delete files. However I cannot write files, the file is created, but the contents of the file are not transferred. The transfer fails with the error message "kFPMiscErr" which I think means that "authentication has already been established" ?. I have tried the command line tools for access using AFP but these do not work either. Is there a solution to this problem ?

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  • How to tell if Microsoft Works is 32 or 64 bit? Please Help!

    - by Bill Campbell
    Hi, I am trying to convert one of our apps to run on Win7 64 bit from XP 32 bit. One of the things that it uses is Excel to import files. It's a little complicated since it was using Microsoft.Jet.OLEDB.4.0 (Excel). I found Office 14 (2010) has a 64bit version I can download. I downloaded Office 2010 Beta but it didn't seem to install Microsoft.ACE.OLEDB.14.0. I found that I could download 2010 Office System Driver Beta: Data Connectivity Components which has the ACE.OLEDB.14 in it but when I try to install it, the installed tells me "You cannot install the 64-bit version of Access Database engine for Microsoft Office 2010 because you currently have 32-bit Office products installed". How do I determine what 32bit office products this is reffering to? My Dell came with Microsoft Works installed. I don't know if this is 32 or 64 bit. Is there anyway to tell? I don't want to uninstall this if it's not the problem and I'm not sure what else might be the problem. Any help would be appreciated! thanks, Bill

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  • WPF TextBlock Binding to DependencyProperty

    - by Bill Campbell
    Hi, I have what I believe to be about one of the most simple cases of attempting to bind a view to a dependencyproperty in the view model. It seems that the initial changes are reflected in the view but other changes to the DP do not update the view's TextBlock. I'm probably just missing something simple but I just can't see what it is. Please take a look... My XAML has a status bar on the bottom of the window. I want to bind to the DP "VRAStatus". <StatusBar x:Name="sbar" Grid.Column="0" Grid.Row="2" Grid.ColumnSpan="2" VerticalAlignment="Bottom" Background="LightBlue" Opacity="0.4" DockPanel.Dock="Bottom" > <StatusBarItem> <TextBlock x:Name="statusBar" Text="{Binding VRAStatus}" /> </StatusBarItem> <StatusBarItem> <Separator Style="{StaticResource StatusBarSeparatorStyle}"/> </StatusBarItem> </StatusBar> My viewmodel has the DP defined: public string VRAStatus { get { return (string)GetValue(VRAStatusProperty); } set { SetValue(VRAStatusProperty, value); } } // Using a DependencyProperty as the backing store for VRAStatus. public static readonly DependencyProperty VRAStatusProperty = DependencyProperty.Register("VRAStatus", typeof(string), typeof(PenskeRouteAssistViewModel),new PropertyMetadata(string.Empty)); Then, in my code I set the DP: VRAStatus = "Test Message..."; Is there something obvious here that I am missing? In my constructor for the viewmodel I set the DP like this: VRAStatus = "Ready"; I never get the Test Message to display. Please Help. thanks in advance! Bill

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  • Operation is not valid due to the current state of the object?

    - by Bill
    I am programming in C#; the code was working about a week ago, however it throws an exception and I don't understand at all what could be wrong with it. Var root = new CalculationNode(); -> Throw exception. In the call stack thats the only thing listed, I've been told that it could be that I need a clean build, but I am open to any ideas or suggestions. Thanks, -Bill Update: Exception's Detail System.InvalidOperationException was unhandled by user code Message=Operation is not valid due to the current state of the object. Source=Calculator.Logic StackTrace: at ~.Calculator.Logic.MyBaseExpressionParser.Parse(String expression) in ~\Source\Calculator.Logic\MyBaseExpressionParser.cs:line 44 at ~.Calculator.Logic.Tests.MyBaseCalculatorServiceTests.BasicMathDivision() in ~\Projects\Tests\Calculator.Logic.Tests\MyBaseCalculatorServiceTests.cs:line 60 InnerException: CalculationNode's code: public sealed calss CalculationNode { public CalculationNode() { this.Left = null; this.Right = null; this.Element = new CalculationElement(); } public CalculationNode Left {get;set;} public CalculationNode Right {get;set;} public CalculationElement Element {get; set;} } CalculationElement's code: public sealed class CalculationElement { public CalculationElement() { Value = string.Empty; IsOperator = false; } public string Value {get; set} public bool IsOperator {get; set} }

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  • Best way to associate data files with particular tests in RSpec / Ruby

    - by Bill T
    For my RSpec tests I would to automatically associate data files with each test. To clarify, if my tests each require an xml file as input data and then some xpath statements to validate the responses they get back I would like to externalize the xml and xpath as files and have the testing framework easily associate them with the particular test being run by using the unique ID of the test as the file(s) name. I tried to get this behavior but the solution isn't very clean. I wrote a helper method that takes the value of "description" and combines it with FILE to create a unique identifier which is set into a global variable that other utilities can access. The unique identifier is used to associate the data files I need. I have to call this helper method as the first line of every test, which is ugly. If I have an RSpec example that looks like this: describe "Basic functions of this server I'm testing" do it "should give me back a response" do # Sets a global var to: "my_tests_spec.rb_should_give_me_back_a_response" TestHelper::who_am_i __FILE__, description ... end end Is there some better/cleaner/slicker way I can get an unique ID for each test that I could use to associate data files with? Perhaps something build into RSpec I'm unaware of? Thank you, -Bill

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  • ASA hairpining: I basicaly want to allow 2 spokes to be able to communicate with each other.

    - by Thirst4Knowledge
    ASA Spoke to Spoke Communication I have been looking at spke to spoke comms or "hairpining" for months and have posted on numerouse forums but to no avail. I have a Hub and spoke network where the HUB is an ASA Firewall version 8.2 * I basicaly want to allow 2 spokes to be able to communicate with each other. I think that I have got the concept of the ASA Config for example: same-security-traffic permit intra-interface access-list HQ-LAN extended permit ip ASA-LAN 255.255.248.0 HQ-LAN 255.255.255.0 access-list HQ-LAN extended permit ip 192.168.99.0 255.255.255.0 HQ-LAN 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 HQ-LAN 255.255.255.0 access-list no-nat extended permit ip HQ-LAN 255.255.255.0 192.168.99.0 255.255.255.0 access-list no-nat extended permit ip 192.168.99.0 255.255.255.0 HQ-LAN 255.255.255.0 I think my problem may be that the other spokes are not CIsco Firewalls and I need to work out how to do the alternative setups. I want to at least make sure that my firewall etup is correct then I can move onto the other spokes here is my config: Hostname ASA domain-name mydomain.com names ! interface Ethernet0/0 speed 100 duplex full nameif outside security-level 0 ip address 1.1.1.246 255.255.255.224 ! interface Ethernet0/1 speed 100 duplex full nameif inside security-level 100 ip address 192.168.240.33 255.255.255.224 ! interface Ethernet0/2 description DMZ VLAN-253 speed 100 duplex full nameif DMZ security-level 50 ip address 192.168.254.1 255.255.255.0 ! interface Ethernet0/3 no nameif no security-level no ip address ! boot system disk0:/asa821-k8.bin ftp mode passive clock timezone GMT/BST 0 dns server-group DefaultDNS domain-name mydomain.com same-security-traffic permit inter-interface same-security-traffic permit intra-interface object-group network ASA_LAN_Plus_HQ_LAN network-object ASA_LAN 255.255.248.0 network-object HQ-LAN 255.255.255.0 access-list outside_acl remark Exchange web access-list outside_acl extended permit tcp any host MS-Exchange_server-NAT eq https access-list outside_acl remark PPTP Encapsulation access-list outside_acl extended permit gre any host MS-ISA-Server-NAT access-list outside_acl remark PPTP access-list outside_acl extended permit tcp any host MS-ISA-Server-NAT eq pptp access-list outside_acl remark Intra Http access-list outside_acl extended permit tcp any host MS-ISA-Server-NAT eq www access-list outside_acl remark Intra Https access-list outside_acl extended permit tcp any host MS-ISA-Server-NAT eq https access-list outside_acl remark SSL Server-Https 443 access-list outside_acl remark Https 8443(Open VPN Custom port for SSLVPN client downlaod) access-list outside_acl remark FTP 20 access-list outside_acl remark Http access-list outside_acl extended permit tcp any host OpenVPN-Srvr-NAT object-group DM_INLINE_TCP_1 access-list outside_acl extended permit tcp any host OpenVPN-Srvr-NAT eq 8443 access-list outside_acl extended permit tcp any host OpenVPN-Srvr-NAT eq www access-list outside_acl remark For secure remote Managment-SSH access-list outside_acl extended permit tcp any host OpenVPN-Srvr-NAT eq ssh access-list outside_acl extended permit ip Genimage_Anyconnect 255.255.255.0 ASA_LAN 255.255.248.0 access-list ASP-Live remark Live ASP access-list ASP-Live extended permit ip ASA_LAN 255.255.248.0 192.168.60.0 255.255.255.0 access-list Bo remark Bo access-list Bo extended permit ip ASA_LAN 255.255.248.0 192.168.169.0 255.255.255.0 access-list Bill remark Bill access-list Bill extended permit ip ASA_LAN 255.255.248.0 Bill.15 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 Bill.5 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.149.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.160.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.165.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.144.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.140.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.152.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.153.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.163.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.157.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.167.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.156.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 North-Office-LAN 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.161.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.143.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.137.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.159.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 HQ-LAN 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.169.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.150.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.162.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.166.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.168.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.174.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.127.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.173.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.175.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.176.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.100.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 192.168.99.0 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 10.10.10.0 255.255.255.0 access-list no-nat extended permit ip host 192.168.240.34 Cisco-admin-LAN 255.255.255.0 access-list no-nat extended permit ip ASA_LAN 255.255.248.0 Genimage_Anyconnect 255.255.255.0 access-list no-nat extended permit ip host Tunnel-DC host HQ-SDSL-Peer access-list no-nat extended permit ip HQ-LAN 255.255.255.0 North-Office-LAN 255.255.255.0 access-list no-nat extended permit ip North-Office-LAN 255.255.255.0 HQ-LAN 255.255.255.0 access-list Car remark Car access-list Car extended permit ip ASA_LAN 255.255.248.0 192.168.165.0 255.255.255.0 access-list Che remark Che access-list Che extended permit ip ASA_LAN 255.255.248.0 192.168.144.0 255.255.255.0 access-list Chi remark Chi access-list Chi extended permit ip ASA_LAN 255.255.248.0 192.168.140.0 255.255.255.0 access-list Cla remark Cla access-list Cla extended permit ip ASA_LAN 255.255.248.0 192.168.152.0 255.255.255.0 access-list Eas remark Eas access-list Eas extended permit ip ASA_LAN 255.255.248.0 192.168.149.0 255.255.255.0 access-list Ess remark Ess access-list Ess extended permit ip ASA_LAN 255.255.248.0 192.168.153.0 255.255.255.0 access-list Gat remark Gat access-list Gat extended permit ip ASA_LAN 255.255.248.0 192.168.163.0 255.255.255.0 access-list Hud remark Hud access-list Hud extended permit ip ASA_LAN 255.255.248.0 192.168.157.0 255.255.255.0 access-list Ilk remark Ilk access-list Ilk extended permit ip ASA_LAN 255.255.248.0 192.168.167.0 255.255.255.0 access-list Ken remark Ken access-list Ken extended permit ip ASA_LAN 255.255.248.0 192.168.156.0 255.255.255.0 access-list North-Office remark North-Office access-list North-Office extended permit ip ASA_LAN 255.255.248.0 North-Office-LAN 255.255.255.0 access-list inside_acl remark Inside_ad access-list inside_acl extended permit ip any any access-list Old_HQ remark Old_HQ access-list Old_HQ extended permit ip ASA_LAN 255.255.248.0 HQ-LAN 255.255.255.0 access-list Old_HQ extended permit ip HQ-LAN 255.255.255.0 192.168.99.0 255.255.255.0 access-list She remark She access-list She extended permit ip ASA_LAN 255.255.248.0 192.168.150.0 255.255.255.0 access-list Lit remark Lit access-list Lit extended permit ip ASA_LAN 255.255.248.0 192.168.143.0 255.255.255.0 access-list Mid remark Mid access-list Mid extended permit ip ASA_LAN 255.255.248.0 192.168.137.0 255.255.255.0 access-list Spi remark Spi access-list Spi extended permit ip ASA_LAN 255.255.248.0 192.168.162.0 255.255.255.0 access-list Tor remark Tor access-list Tor extended permit ip ASA_LAN 255.255.248.0 192.168.166.0 255.255.255.0 access-list Tra remark Tra access-list Tra extended permit ip ASA_LAN 255.255.248.0 192.168.168.0 255.255.255.0 access-list Tru remark Tru access-list Tru extended permit ip ASA_LAN 255.255.248.0 192.168.174.0 255.255.255.0 access-list Yo remark Yo access-list Yo extended permit ip ASA_LAN 255.255.248.0 192.168.127.0 255.255.255.0 access-list Nor remark Nor access-list Nor extended permit ip ASA_LAN 255.255.248.0 192.168.159.0 255.255.255.0 access-list Nor extended permit ip ASA_LAN 255.255.248.0 192.168.173.0 255.255.255.0 inactive access-list ST remark ST access-list ST extended permit ip ASA_LAN 255.255.248.0 192.168.175.0 255.255.255.0 access-list Le remark Le access-list Le extended permit ip ASA_LAN 255.255.248.0 192.168.161.0 255.255.255.0 access-list DMZ-ACL remark DMZ access-list DMZ-ACL extended permit ip host OpenVPN-Srvr any access-list no-nat-dmz remark DMZ -No Nat access-list no-nat-dmz extended permit ip 192.168.250.0 255.255.255.0 HQ-LAN 255.255.255.0 access-list Split_Tunnel_List remark ASA-LAN access-list Split_Tunnel_List standard permit ASA_LAN 255.255.248.0 access-list Split_Tunnel_List standard permit Genimage_Anyconnect 255.255.255.0 access-list outside_cryptomap_30 remark Po access-list outside_cryptomap_30 extended permit ip ASA_LAN 255.255.248.0 Po 255.255.255.0 access-list outside_cryptomap_24 extended permit ip ASA_LAN 255.255.248.0 192.168.100.0 255.255.255.0 access-list outside_cryptomap_16 extended permit ip ASA_LAN 255.255.248.0 192.168.99.0 255.255.255.0 access-list outside_cryptomap_34 extended permit ip ASA_LAN 255.255.248.0 10.10.10.0 255.255.255.0 access-list outside_31_cryptomap extended permit ip host 192.168.240.34 Cisco-admin-LAN 255.255.255.0 access-list outside_32_cryptomap extended permit ip host Tunnel-DC host HQ-SDSL-Peer access-list Genimage_VPN_Any_connect_pix_client remark Genimage "Any Connect" VPN access-list Genimage_VPN_Any_connect_pix_client standard permit Genimage_Anyconnect 255.255.255.0 access-list Split-Tunnel-ACL standard permit ASA_LAN 255.255.248.0 access-list nonat extended permit ip HQ-LAN 255.255.255.0 192.168.99.0 255.255.255.0 pager lines 24 logging enable logging timestamp logging console notifications logging monitor notifications logging buffered warnings logging asdm informational no logging message 106015 no logging message 313001 no logging message 313008 no logging message 106023 no logging message 710003 no logging message 106100 no logging message 302015 no logging message 302014 no logging message 302013 no logging message 302018 no logging message 302017 no logging message 302016 no logging message 302021 no logging message 302020 flow-export destination inside MS-ISA-Server 2055 flow-export destination outside 192.168.130.126 2055 flow-export template timeout-rate 1 flow-export delay flow-create 15 mtu outside 1500 mtu inside 1500 mtu DMZ 1500 mtu management 1500 ip local pool RAS-VPN 10.0.0.1.1-10.0.0.1.254 mask 255.255.255.255 icmp unreachable rate-limit 1 burst-size 1 icmp permit any unreachable outside icmp permit any echo outside icmp permit any echo-reply outside icmp permit any outside icmp permit any echo inside icmp permit any echo-reply inside icmp permit any echo DMZ icmp permit any echo-reply DMZ asdm image disk0:/asdm-621.bin no asdm history enable arp timeout 14400 nat-control global (outside) 1 interface global (inside) 1 interface nat (inside) 0 access-list no-nat nat (inside) 1 0.0.0.0 0.0.0.0 nat (DMZ) 0 access-list no-nat-dmz static (inside,outside) MS-ISA-Server-NAT MS-ISA-Server netmask 255.255.255.255 static (DMZ,outside) OpenVPN-Srvr-NAT OpenVPN-Srvr netmask 255.255.255.255 static (inside,outside) MS-Exchange_server-NAT MS-Exchange_server netmask 255.255.255.255 access-group outside_acl in interface outside access-group inside_acl in interface inside access-group DMZ-ACL in interface DMZ route outside 0.0.0.0 0.0.0.0 1.1.1.225 1 route inside 10.10.10.0 255.255.255.0 192.168.240.34 1 route outside Genimage_Anyconnect 255.255.255.0 1.1.1.225 1 route inside Open-VPN 255.255.248.0 OpenVPN-Srvr 1 route inside HQledon-Voice-LAN 255.255.255.0 192.168.240.34 1 route outside Bill 255.255.255.0 1.1.1.225 1 route outside Yo 255.255.255.0 1.1.1.225 1 route inside 192.168.129.0 255.255.255.0 192.168.240.34 1 route outside HQ-LAN 255.255.255.0 1.1.1.225 1 route outside Mid 255.255.255.0 1.1.1.225 1 route outside 192.168.140.0 255.255.255.0 1.1.1.225 1 route outside 192.168.143.0 255.255.255.0 1.1.1.225 1 route outside 192.168.144.0 255.255.255.0 1.1.1.225 1 route outside 192.168.149.0 255.255.255.0 1.1.1.225 1 route outside 192.168.152.0 255.255.255.0 1.1.1.225 1 route outside 192.168.153.0 255.255.255.0 1.1.1.225 1 route outside North-Office-LAN 255.255.255.0 1.1.1.225 1 route outside 192.168.156.0 255.255.255.0 1.1.1.225 1 route outside 192.168.157.0 255.255.255.0 1.1.1.225 1 route outside 192.168.159.0 255.255.255.0 1.1.1.225 1 route outside 192.168.160.0 255.255.255.0 1.1.1.225 1 route outside 192.168.161.0 255.255.255.0 1.1.1.225 1 route outside 192.168.162.0 255.255.255.0 1.1.1.225 1 route outside 192.168.163.0 255.255.255.0 1.1.1.225 1 route outside 192.168.165.0 255.255.255.0 1.1.1.225 1 route outside 192.168.166.0 255.255.255.0 1.1.1.225 1 route outside 192.168.167.0 255.255.255.0 1.1.1.225 1 route outside 192.168.168.0 255.255.255.0 1.1.1.225 1 route outside 192.168.173.0 255.255.255.0 1.1.1.225 1 route outside 192.168.174.0 255.255.255.0 1.1.1.225 1 route outside 192.168.175.0 255.255.255.0 1.1.1.225 1 route outside 192.168.99.0 255.255.255.0 1.1.1.225 1 route inside ASA_LAN 255.255.255.0 192.168.240.34 1 route inside 192.168.124.0 255.255.255.0 192.168.240.34 1 route inside 192.168.50.0 255.255.255.0 192.168.240.34 1 route inside 192.168.51.0 255.255.255.128 192.168.240.34 1 route inside 192.168.240.0 255.255.255.224 192.168.240.34 1 route inside 192.168.240.164 255.255.255.224 192.168.240.34 1 route inside 192.168.240.196 255.255.255.224 192.168.240.34 1 timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute timeout tcp-proxy-reassembly 0:01:00 dynamic-access-policy-record DfltAccessPolicy aaa-server vpn protocol radius max-failed-attempts 5 aaa-server vpn (inside) host 192.168.X.2 timeout 60 key a5a53r3t authentication-port 1812 radius-common-pw a5a53r3t aaa authentication ssh console LOCAL aaa authentication http console LOCAL http server enable http 0.0.0.0 0.0.0.0 inside http 1.1.1.2 255.255.255.255 outside http 1.1.1.234 255.255.255.255 outside http 0.0.0.0 0.0.0.0 management http 1.1.100.198 255.255.255.255 outside http 0.0.0.0 0.0.0.0 outside crypto map FW_Outside_map 1 match address Bill crypto map FW_Outside_map 1 set peer x.x.x.121 crypto map FW_Outside_map 1 set transform-set SECURE crypto map FW_Outside_map 2 match address Bo crypto map FW_Outside_map 2 set peer x.x.x.202 crypto map FW_Outside_map 2 set transform-set SECURE crypto map FW_Outside_map 3 match address ASP-Live crypto map FW_Outside_map 3 set peer x.x.x.113 crypto map FW_Outside_map 3 set transform-set SECURE crypto map FW_Outside_map 4 match address Car crypto map FW_Outside_map 4 set peer x.x.x.205 crypto map FW_Outside_map 4 set transform-set SECURE crypto map FW_Outside_map 5 match address Old_HQ crypto map FW_Outside_map 5 set peer x.x.x.2 crypto map FW_Outside_map 5 set transform-set SECURE WG crypto map FW_Outside_map 6 match address Che crypto map FW_Outside_map 6 set peer x.x.x.204 crypto map FW_Outside_map 6 set transform-set SECURE crypto map FW_Outside_map 7 match address Chi crypto map FW_Outside_map 7 set peer x.x.x.212 crypto map FW_Outside_map 7 set transform-set SECURE crypto map FW_Outside_map 8 match address Cla crypto map FW_Outside_map 8 set peer x.x.x.215 crypto map FW_Outside_map 8 set transform-set SECURE crypto map FW_Outside_map 9 match address Eas crypto map FW_Outside_map 9 set peer x.x.x.247 crypto map FW_Outside_map 9 set transform-set SECURE crypto map FW_Outside_map 10 match address Ess crypto map FW_Outside_map 10 set peer x.x.x.170 crypto map FW_Outside_map 10 set transform-set SECURE crypto map FW_Outside_map 11 match address Hud crypto map FW_Outside_map 11 set peer x.x.x.8 crypto map FW_Outside_map 11 set transform-set SECURE crypto map FW_Outside_map 12 match address Gat crypto map FW_Outside_map 12 set peer x.x.x.212 crypto map FW_Outside_map 12 set transform-set SECURE crypto map FW_Outside_map 13 match address Ken crypto map FW_Outside_map 13 set peer x.x.x.230 crypto map FW_Outside_map 13 set transform-set SECURE crypto map FW_Outside_map 14 match address She crypto map FW_Outside_map 14 set peer x.x.x.24 crypto map FW_Outside_map 14 set transform-set SECURE crypto map FW_Outside_map 15 match address North-Office crypto map FW_Outside_map 15 set peer x.x.x.94 crypto map FW_Outside_map 15 set transform-set SECURE crypto map FW_Outside_map 16 match address outside_cryptomap_16 crypto map FW_Outside_map 16 set peer x.x.x.134 crypto map FW_Outside_map 16 set transform-set SECURE crypto map FW_Outside_map 16 set security-association lifetime seconds crypto map FW_Outside_map 17 match address Lit crypto map FW_Outside_map 17 set peer x.x.x.110 crypto map FW_Outside_map 17 set transform-set SECURE crypto map FW_Outside_map 18 match address Mid crypto map FW_Outside_map 18 set peer 78.x.x.110 crypto map FW_Outside_map 18 set transform-set SECURE crypto map FW_Outside_map 19 match address Sp crypto map FW_Outside_map 19 set peer x.x.x.47 crypto map FW_Outside_map 19 set transform-set SECURE crypto map FW_Outside_map 20 match address Tor crypto map FW_Outside_map 20 set peer x.x.x.184 crypto map FW_Outside_map 20 set transform-set SECURE crypto map FW_Outside_map 21 match address Tr crypto map FW_Outside_map 21 set peer x.x.x.75 crypto map FW_Outside_map 21 set transform-set SECURE crypto map FW_Outside_map 22 match address Yo crypto map FW_Outside_map 22 set peer x.x.x.40 crypto map FW_Outside_map 22 set transform-set SECURE crypto map FW_Outside_map 23 match address Tra crypto map FW_Outside_map 23 set peer x.x.x.145 crypto map FW_Outside_map 23 set transform-set SECURE crypto map FW_Outside_map 24 match address outside_cryptomap_24 crypto map FW_Outside_map 24 set peer x.x.x.46 crypto map FW_Outside_map 24 set transform-set SECURE crypto map FW_Outside_map 24 set security-association lifetime seconds crypto map FW_Outside_map 25 match address Nor crypto map FW_Outside_map 25 set peer x.x.x.70 crypto map FW_Outside_map 25 set transform-set SECURE crypto map FW_Outside_map 26 match address Ilk crypto map FW_Outside_map 26 set peer x.x.x.65 crypto map FW_Outside_map 26 set transform-set SECURE crypto map FW_Outside_map 27 match address Nor crypto map FW_Outside_map 27 set peer x.x.x.240 crypto map FW_Outside_map 27 set transform-set SECURE crypto map FW_Outside_map 28 match address ST crypto map FW_Outside_map 28 set peer x.x.x.163 crypto map FW_Outside_map 28 set transform-set SECURE crypto map FW_Outside_map 28 set security-association lifetime seconds crypto map FW_Outside_map 28 set security-association lifetime kilobytes crypto map FW_Outside_map 29 match address Lei crypto map FW_Outside_map 29 set peer x.x.x.4 crypto map FW_Outside_map 29 set transform-set SECURE crypto map FW_Outside_map 30 match address outside_cryptomap_30 crypto map FW_Outside_map 30 set peer x.x.x.34 crypto map FW_Outside_map 30 set transform-set SECURE crypto map FW_Outside_map 31 match address outside_31_cryptomap crypto map FW_Outside_map 31 set pfs crypto map FW_Outside_map 31 set peer Cisco-admin-Peer crypto map FW_Outside_map 31 set transform-set ESP-AES-256-SHA crypto map FW_Outside_map 32 match address outside_32_cryptomap crypto map FW_Outside_map 32 set pfs crypto map FW_Outside_map 32 set peer HQ-SDSL-Peer crypto map FW_Outside_map 32 set transform-set ESP-AES-256-SHA crypto map FW_Outside_map 34 match address outside_cryptomap_34 crypto map FW_Outside_map 34 set peer x.x.x.246 crypto map FW_Outside_map 34 set transform-set ESP-AES-128-SHA ESP-AES-192-SHA ESP-AES-256-SHA crypto map FW_Outside_map 65535 ipsec-isakmp dynamic dynmap crypto map FW_Outside_map interface outside crypto map FW_outside_map 31 set peer x.x.x.45 crypto isakmp identity address crypto isakmp enable outside crypto isakmp policy 9 webvpn enable outside svc enable group-policy ASA-LAN-VPN internal group-policy ASA_LAN-VPN attributes wins-server value 192.168.x.1 192.168.x.2 dns-server value 192.168.x.1 192.168.x.2 vpn-tunnel-protocol IPSec svc split-tunnel-policy tunnelspecified split-tunnel-network-list value Split-Tunnel-ACL default-domain value MYdomain username xxxxxxxxxx password privilege 15 tunnel-group DefaultRAGroup ipsec-attributes isakmp keepalive threshold 30 retry 2 tunnel-group DefaultWEBVPNGroup ipsec-attributes isakmp keepalive threshold 30 retry 2 tunnel-group x.x.x.121 type ipsec-l2l tunnel-group x.x.x..121 ipsec-attributes pre-shared-key * isakmp keepalive threshold 30 retry 2 tunnel-group x.x.x.202 type ipsec-l2l tunnel-group x.x.x.202 ipsec-attributes pre-shared-key * isakmp keepalive threshold 30 retry 2 tunnel-group x.x.x.113 type ipsec-l2l tunnel-group x.x.x.113 ipsec-attributes pre-shared-key * isakmp keepalive threshold 30 retry 2 tunnel-group x.x.x.205 type ipsec-l2l tunnel-group x.x.x.205 ipsec-attributes pre-shared-key * isakmp keepalive threshold 30 retry 2 tunnel-group x.x.x.204 type ipsec-l2l tunnel-group x.x.x.204 ipsec-attributes pre-shared-key * isakmp keepalive threshold 30 retry 2 tunnel-group x.x.x.212 type ipsec-l2l tunnel-group x.x.x.212 ipsec-attributes pre-shared-key * tunnel-group x.x.x.215 type ipsec-l2l tunnel-group x.x.x.215 ipsec-attributes pre-shared-key * tunnel-group x.x.x.247 type ipsec-l2l tunnel-group x.x.x.247 ipsec-attributes pre-shared-key * tunnel-group x.x.x.170 type ipsec-l2l tunnel-group x.x.x.170 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x..8 type ipsec-l2l tunnel-group x.x.x.8 ipsec-attributes pre-shared-key * tunnel-group x.x.x.212 type ipsec-l2l tunnel-group x.x.x.212 ipsec-attributes pre-shared-key * tunnel-group x.x.x.230 type ipsec-l2l tunnel-group x.x.x.230 ipsec-attributes pre-shared-key * tunnel-group x.x.x.24 type ipsec-l2l tunnel-group x.x.x.24 ipsec-attributes pre-shared-key * tunnel-group x.x.x.46 type ipsec-l2l tunnel-group x.x.x.46 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.4 type ipsec-l2l tunnel-group x.x.x.4 ipsec-attributes pre-shared-key * tunnel-group x.x.x.110 type ipsec-l2l tunnel-group x.x.x.110 ipsec-attributes pre-shared-key * tunnel-group 78.x.x.110 type ipsec-l2l tunnel-group 78.x.x.110 ipsec-attributes pre-shared-key * tunnel-group x.x.x.47 type ipsec-l2l tunnel-group x.x.x.47 ipsec-attributes pre-shared-key * tunnel-group x.x.x.34 type ipsec-l2l tunnel-group x.x.x.34 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x..129 type ipsec-l2l tunnel-group x.x.x.129 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.94 type ipsec-l2l tunnel-group x.x.x.94 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.40 type ipsec-l2l tunnel-group x.x.x.40 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.65 type ipsec-l2l tunnel-group x.x.x.65 ipsec-attributes pre-shared-key * tunnel-group x.x.x.70 type ipsec-l2l tunnel-group x.x.x.70 ipsec-attributes pre-shared-key * tunnel-group x.x.x.134 type ipsec-l2l tunnel-group x.x.x.134 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.163 type ipsec-l2l tunnel-group x.x.x.163 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.2 type ipsec-l2l tunnel-group x.x.x.2 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group ASA-LAN-VPN type remote-access tunnel-group ASA-LAN-VPN general-attributes address-pool RAS-VPN authentication-server-group vpn authentication-server-group (outside) vpn default-group-policy ASA-LAN-VPN tunnel-group ASA-LAN-VPN ipsec-attributes pre-shared-key * tunnel-group x.x.x.184 type ipsec-l2l tunnel-group x.x.x.184 ipsec-attributes pre-shared-key * tunnel-group x.x.x.145 type ipsec-l2l tunnel-group x.x.x.145 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.75 type ipsec-l2l tunnel-group x.x.x.75 ipsec-attributes pre-shared-key * tunnel-group x.x.x.246 type ipsec-l2l tunnel-group x.x.x.246 ipsec-attributes pre-shared-key * isakmp keepalive disable tunnel-group x.x.x.2 type ipsec-l2l tunnel-group x.x.x..2 ipsec-attributes pre-shared-key * tunnel-group x.x.x.98 type ipsec-l2l tunnel-group x.x.x.98 ipsec-attributes pre-shared-key * ! ! ! policy-map global_policy description Netflow class class-default flow-export event-type all destination MS-ISA-Server policy-map type inspect dns migrated_dns_map_1 parameters message-length maximum 512 Anyone have a clue because Im on the verge of going postal.....

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  • Python code to use a regular expression to make sure a string is alphanumeric plus . - _

    - by Warlax
    Hi, I looked and searched and couldn't find what I needed although I think it should be simple (if you have any Python experience, which I don't). Given a string, I want to verify, in Python, that it contains ONLY alphanumeric characters: a-zA-Z0-9 and . _ - examples: Accepted: bill-gates Steve_Jobs Micro.soft Rejected: Bill gates -- no spaces allowed [email protected] -- @ is not alphanumeric I'm trying to use: if re.match("^[a-zA-Z0-9_.-]+$", username) == True: But that doesn't seem to do the job...

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  • Having problem with C++ file handling

    - by caramel1991
    Our lecturer has given us a task,I've attempted it and try every single effort I can,but I still struggle with one of the problem in it,here goes the question: The company you work at receives a monthly report in a text format. The report contains the following information. • Department Name • Head of Department Name • Month • Minimum spending of the month • Maximum spending of the month Your program is to obtain the name of the input file from the user. Implement a structure to represent the data: Once the file has been read into your program, print out the following statistics for the user: • List which department has the minimum spending per month by month • List which department has the minimum spending by month by month Write the information into a file called “MaxMin.txt” Then do a processing so that the Department Name, Head of Department Name, Minimum spending and Maximum spending are written to separate files based on the month, eg Jan, Feb, March and so on. and of course our lecturer does send us a text file with the content: Engineering Bill Jan 2000 15000 IT Jack Jan 300 20000 HR Jill Jan 1500 10000 Engineering Bill Feb 5000 45000 IT Jack Feb 4500 7000 HR Jill Feb 5600 60000 Engineering Bill Mar 5000 45000 IT Jack Mar 4500 7000 HR Jill Mar 5600 60000 Engineering Bill Apr 5000 45000 IT Jack Apr 4500 7000 HR Jill Apr 5600 60000 Engineering Bill May 2000 15000 IT Jack May 300 20000 HR Jill May 1500 10000 Engineering Bill Jun 2000 15000 IT Jack Jun 300 20000 HR Jill Jun 1500 10000 and here's the c++ code I've written ue#include include include using namespace std; struct Record { string depName; string head; string month; float max; float min; string name; }myRecord[19]; int main () { string line; ofstream minmax,jan,feb,mar,apr,may,jun; char a[50]; char b[50]; int i = 0,j,k; float temp; //float maxjan=myRecord[0].max,maxfeb=myRecord[0].max,maxmar=myRecord[0].max,maxapr=myRecord[0].max,maxmay=myRecord[0].max,maxjune=myRecord[0].max; float minjan=myRecord[1].min,minfeb=myRecord[1].min,minmar=myRecord[1].min,minapr=myRecord[1].min,minmay=myRecord[1].min,minjune=myRecord[1].min; float maxjan=0,maxfeb=0,maxmar=0,maxapr=0,maxmay=0,maxjune=0; //float minjan=0,minfeb=0,minmar=0,minapr=0,minmay=0,minjune=0; string maxjanDep,maxfebDep,maxmarDep,maxaprDep,maxmayDep,maxjunDep; string minjanDep,minfebDep,minmarDep,minaprDep,minmayDep,minjunDep; cout<<"Enter file name: "; cina; ifstream myfile (a); //minmax.open ("MaxMin.txt"); if (myfile.is_open()){ while (! myfile.eof()){ myfilemyRecord[i].depNamemyRecord[i].headmyRecord[i].monthmyRecord[i].minmyRecord[i].max; cout << myRecord[i].depName<<"\t"< cout<<"Enter file name: "; cinb; ifstream myfile1 (b); minmax.open ("MaxMin.txt"); jan.open ("Jan.txt"); feb.open ("Feb.txt"); mar.open ("March.txt"); apr.open ("April.txt"); may.open ("May.txt"); jun.open ("Jun.txt"); if (myfile1.is_open()){ while (! myfile1.eof()){ myfile1myRecord[i].depNamemyRecord[i].headmyRecord[i].monthmyRecord[i].minmyRecord[i].max; if (myRecord[i].month == "Jan"){ jan<< myRecord[i].depName<<"\t"< if (maxjan< myRecord[i].max){ maxjan=myRecord[i].max; maxjanDep=myRecord[i].depName;} //if (minjan myRecord[i].min){ // minjan=myRecord[i].min; //minjanDep=myRecord[i].depName; //} for (k=1;k<=3;k++){ for (j=0;j<2;j++){ if (myRecord[j].minmyRecord[j+1].min){ temp=myRecord[j].min; myRecord[j].min=myRecord[j+1].min; myRecord[j+1].min=temp; minjanDep=myRecord[j].depName; }}} } if (myRecord[i].month == "Feb"){ feb<< myRecord[i].depName<<"\t"< //if (minfebmyRecord[i].min){ //minfeb=myRecord[i].min; //minfebDep=myRecord[i].depName; //} for (k=1;k<=3;k++){ for (j=0;j<2;j++){ if (myRecord[j].minmyRecord[j+1].min){ temp=myRecord[j].min; myRecord[j].min=myRecord[j+1].min; myRecord[j+1].min=temp; minfebDep=myRecord[j+1].depName; }}} } if (myRecord[i].month == "Mar"){ mar<< myRecord[i].depName<<"\t"< if (myRecord[i].month == "Apr"){ apr<< myRecord[i].depName<<"\t"< if (minaprmyRecord[i].min){ minapr=myRecord[i].min; minaprDep=myRecord[i].min;} } if (myRecord[i].month == "May"){ may< if (minmaymyRecord[i].min){ minmay=myRecord[i].min; minmayDep=myRecord[i].depName;} } if (myRecord[i].month == "Jun"){ jun<< myRecord[i].depName<<"\t"< if (minjunemyRecord[i].min){ minjune=myRecord[i].min; minjunDep=myRecord[i].depName;} } i++; myfile.close(); } minmax<<"department that has maximum spending at jan "< else{ cout << "Unable to open file"< } sorry inside that code ue#include should has iostream along with another two #include fstream and string,but at here it was treated as html tag,so i can't type it. my problem here is,I can't seems to get the minimum spending,I've try all I can but I'm still lingering on it,any idea??THANK YOU!

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  • Who are the most important people in open-source software? [closed]

    - by poseid
    I am reading a book by Malcolm Gladwell on the circumstances of successful careers. The book argues that Bill Gates, Steve Jobs, Bill Joy and more succesful computer pioneers were born between 1950-1955, and did absolve around 10000 hours of practice before microcomputers became widely available in the 1970s and their fairy tale success story begins. As we are in the age of web 2.0 with new forms of databases and persuasive access to information, who are in your opinion the most succesful computer programmers or scientists of our times, when were they born and to which technologies they had access?

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • Windows Azure: Import/Export Hard Drives, VM ACLs, Web Sockets, Remote Debugging, Continuous Delivery, New Relic, Billing Alerts and More

    - by ScottGu
    Two weeks ago we released a giant set of improvements to Windows Azure, as well as a significant update of the Windows Azure SDK. This morning we released another massive set of enhancements to Windows Azure.  Today’s new capabilities include: Storage: Import/Export Hard Disk Drives to your Storage Accounts HDInsight: General Availability of our Hadoop Service in the cloud Virtual Machines: New VM Gallery, ACL support for VIPs Web Sites: WebSocket and Remote Debugging Support Notification Hubs: Segmented customer push notification support with tag expressions TFS & GIT: Continuous Delivery Support for Web Sites + Cloud Services Developer Analytics: New Relic support for Web Sites + Mobile Services Service Bus: Support for partitioned queues and topics Billing: New Billing Alert Service that sends emails notifications when your bill hits a threshold you define All of these improvements are now available to use immediately (note that some features are still in preview).  Below are more details about them. Storage: Import/Export Hard Disk Drives to Windows Azure I am excited to announce the preview of our new Windows Azure Import/Export Service! The Windows Azure Import/Export Service enables you to move large amounts of on-premises data into and out of your Windows Azure Storage accounts. It does this by enabling you to securely ship hard disk drives directly to our Windows Azure data centers. Once we receive the drives we’ll automatically transfer the data to or from your Windows Azure Storage account.  This enables you to import or export massive amounts of data more quickly and cost effectively (and not be constrained by available network bandwidth). Encrypted Transport Our Import/Export service provides built-in support for BitLocker disk encryption – which enables you to securely encrypt data on the hard drives before you send it, and not have to worry about it being compromised even if the disk is lost/stolen in transit (since the content on the transported hard drives is completely encrypted and you are the only one who has the key to it).  The drive preparation tool we are shipping today makes setting up bitlocker encryption on these hard drives easy. How to Import/Export your first Hard Drive of Data You can read our Getting Started Guide to learn more about how to begin using the import/export service.  You can create import and export jobs via the Windows Azure Management Portal as well as programmatically using our Server Management APIs. It is really easy to create a new import or export job using the Windows Azure Management Portal.  Simply navigate to a Windows Azure storage account, and then click the new Import/Export tab now available within it (note: if you don’t have this tab make sure to sign-up for the Import/Export preview): Then click the “Create Import Job” or “Create Export Job” commands at the bottom of it.  This will launch a wizard that easily walks you through the steps required: For more comprehensive information about Import/Export, refer to Windows Azure Storage team blog.  You can also send questions and comments to the [email protected] email address. We think you’ll find this new service makes it much easier to move data into and out of Windows Azure, and it will dramatically cut down the network bandwidth required when working on large data migration projects.  We hope you like it. HDInsight: 100% Compatible Hadoop Service in the Cloud Last week we announced the general availability release of Windows Azure HDInsight. HDInsight is a 100% compatible Hadoop service that allows you to easily provision and manage Hadoop clusters for big data processing in Windows Azure.  This release is now live in production, backed by an enterprise SLA, supported 24x7 by Microsoft Support, and is ready to use for production scenarios. HDInsight allows you to use Apache Hadoop tools, such as Pig and Hive, to process large amounts of data in Windows Azure Blob Storage. Because data is stored in Windows Azure Blob Storage, you can choose to dynamically create Hadoop clusters only when you need them, and then shut them down when they are no longer required (since you pay only for the time the Hadoop cluster instances are running this provides a super cost effective way to use them).  You can create Hadoop clusters using either the Windows Azure Management Portal (see below) or using our PowerShell and Cross Platform Command line tools: The import/export hard drive support that came out today is a perfect companion service to use with HDInsight – the combination allows you to easily ingest, process and optionally export a limitless amount of data.  We’ve also integrated HDInsight with our Business Intelligence tools, so users can leverage familiar tools like Excel in order to analyze the output of jobs.  You can find out more about how to get started with HDInsight here. Virtual Machines: VM Gallery Enhancements Today’s update of Windows Azure brings with it a new Virtual Machine gallery that you can use to create new VMs in the cloud.  You can launch the gallery by doing New->Compute->Virtual Machine->From Gallery within the Windows Azure Management Portal: The new Virtual Machine Gallery includes some nice enhancements that make it even easier to use: Search: You can now easily search and filter images using the search box in the top-right of the dialog.  For example, simply type “SQL” and we’ll filter to show those images in the gallery that contain that substring. Category Tree-view: Each month we add more built-in VM images to the gallery.  You can continue to browse these using the “All” view within the VM Gallery – or now quickly filter them using the category tree-view on the left-hand side of the dialog.  For example, by selecting “Oracle” in the tree-view you can now quickly filter to see the official Oracle supplied images. MSDN and Supported checkboxes: With today’s update we are also introducing filters that makes it easy to filter out types of images that you may not be interested in. The first checkbox is MSDN: using this filter you can exclude any image that is not part of the Windows Azure benefits for MSDN subscribers (which have highly discounted pricing - you can learn more about the MSDN pricing here). The second checkbox is Supported: this filter will exclude any image that contains prerelease software, so you can feel confident that the software you choose to deploy is fully supported by Windows Azure and our partners. Sort options: We sort gallery images by what we think customers are most interested in, but sometimes you might want to sort using different views. So we’re providing some additional sort options, like “Newest,” to customize the image list for what suits you best. Pricing information: We now provide additional pricing information about images and options on how to cost effectively run them directly within the VM Gallery. The above improvements make it even easier to use the VM Gallery and quickly create launch and run Virtual Machines in the cloud. Virtual Machines: ACL Support for VIPs A few months ago we exposed the ability to configure Access Control Lists (ACLs) for Virtual Machines using Windows PowerShell cmdlets and our Service Management API. With today’s release, you can now configure VM ACLs using the Windows Azure Management Portal as well. You can now do this by clicking the new Manage ACL command in the Endpoints tab of a virtual machine instance: This will enable you to configure an ordered list of permit and deny rules to scope the traffic that can access your VM’s network endpoints. For example, if you were on a virtual network, you could limit RDP access to a Windows Azure virtual machine to only a few computers attached to your enterprise. Or if you weren’t on a virtual network you could alternatively limit traffic from public IPs that can access your workloads: Here is the default behaviors for ACLs in Windows Azure: By default (i.e. no rules specified), all traffic is permitted. When using only Permit rules, all other traffic is denied. When using only Deny rules, all other traffic is permitted. When there is a combination of Permit and Deny rules, all other traffic is denied. Lastly, remember that configuring endpoints does not automatically configure them within the VM if it also has firewall rules enabled at the OS level.  So if you create an endpoint using the Windows Azure Management Portal, Windows PowerShell, or REST API, be sure to also configure your guest VM firewall appropriately as well. Web Sites: Web Sockets Support With today’s release you can now use Web Sockets with Windows Azure Web Sites.  This feature enables you to easily integrate real-time communication scenarios within your web based applications, and is available at no extra charge (it even works with the free tier).  Higher level programming libraries like SignalR and socket.io are also now supported with it. You can enable Web Sockets support on a web site by navigating to the Configure tab of a Web Site, and by toggling Web Sockets support to “on”: Once Web Sockets is enabled you can start to integrate some really cool scenarios into your web applications.  Check out the new SignalR documentation hub on www.asp.net to learn more about some of the awesome scenarios you can do with it. Web Sites: Remote Debugging Support The Windows Azure SDK 2.2 we released two weeks ago introduced remote debugging support for Windows Azure Cloud Services. With today’s Windows Azure release we are extending this remote debugging support to also work with Windows Azure Web Sites. With live, remote debugging support inside of Visual Studio, you are able to have more visibility than ever before into how your code is operating live in Windows Azure. It is now super easy to attach the debugger and quickly see what is going on with your application in the cloud. Remote Debugging of a Windows Azure Web Site using VS 2013 Enabling the remote debugging of a Windows Azure Web Site using VS 2013 is really easy.  Start by opening up your web application’s project within Visual Studio. Then navigate to the “Server Explorer” tab within Visual Studio, and click on the deployed web-site you want to debug that is running within Windows Azure using the Windows Azure->Web Sites node in the Server Explorer.  Then right-click and choose the “Attach Debugger” option on it: When you do this Visual Studio will remotely attach the debugger to the Web Site running within Windows Azure.  The debugger will then stop the web site’s execution when it hits any break points that you have set within your web application’s project inside Visual Studio.  For example, below I set a breakpoint on the “ViewBag.Message” assignment statement within the HomeController of the standard ASP.NET MVC project template.  When I hit refresh on the “About” page of the web site within the browser, the breakpoint was triggered and I am now able to debug the app remotely using Visual Studio: Note above how we can debug variables (including autos/watchlist/etc), as well as use the Immediate and Command Windows. In the debug session above I used the Immediate Window to explore some of the request object state, as well as to dynamically change the ViewBag.Message property.  When we click the the “Continue” button (or press F5) the app will continue execution and the Web Site will render the content back to the browser.  This makes it super easy to debug web apps remotely. Tips for Better Debugging To get the best experience while debugging, we recommend publishing your site using the Debug configuration within Visual Studio’s Web Publish dialog. This will ensure that debug symbol information is uploaded to the Web Site which will enable a richer debug experience within Visual Studio.  You can find this option on the Web Publish dialog on the Settings tab: When you ultimately deploy/run the application in production we recommend using the “Release” configuration setting – the release configuration is memory optimized and will provide the best production performance.  To learn more about diagnosing and debugging Windows Azure Web Sites read our new Troubleshooting Windows Azure Web Sites in Visual Studio guide. Notification Hubs: Segmented Push Notification support with tag expressions In August we announced the General Availability of Windows Azure Notification Hubs - a powerful Mobile Push Notifications service that makes it easy to send high volume push notifications with low latency from any mobile app back-end.  Notification hubs can be used with any mobile app back-end (including ones built using our Mobile Services capability) and can also be used with back-ends that run in the cloud as well as on-premises. Beginning with the initial release, Notification Hubs allowed developers to send personalized push notifications to both individual users as well as groups of users by interest, by associating their devices with tags representing the logical target of the notification. For example, by registering all devices of customers interested in a favorite MLB team with a corresponding tag, it is possible to broadcast one message to millions of Boston Red Sox fans and another message to millions of St. Louis Cardinals fans with a single API call respectively. New support for using tag expressions to enable advanced customer segmentation With today’s release we are adding support for even more advanced customer targeting.  You can now identify customers that you want to send push notifications to by defining rich tag expressions. With tag expressions, you can now not only broadcast notifications to Boston Red Sox fans, but take that segmenting a step farther and reach more granular segments. This opens up a variety of scenarios, for example: Offers based on multiple preferences—e.g. send a game day vegetarian special to users tagged as both a Boston Red Sox fan AND a vegetarian Push content to multiple segments in a single message—e.g. rain delay information only to users who are tagged as either a Boston Red Sox fan OR a St. Louis Cardinal fan Avoid presenting subsets of a segment with irrelevant content—e.g. season ticket availability reminder to users who are tagged as a Boston Red Sox fan but NOT also a season ticket holder To illustrate with code, consider a restaurant chain app that sends an offer related to a Red Sox vs Cardinals game for users in Boston. Devices can be tagged by your app with location tags (e.g. “Loc:Boston”) and interest tags (e.g. “Follows:RedSox”, “Follows:Cardinals”), and then a notification can be sent by your back-end to “(Follows:RedSox || Follows:Cardinals) && Loc:Boston” in order to deliver an offer to all devices in Boston that follow either the RedSox or the Cardinals. This can be done directly in your server backend send logic using the code below: var notification = new WindowsNotification(messagePayload); hub.SendNotificationAsync(notification, "(Follows:RedSox || Follows:Cardinals) && Loc:Boston"); In your expressions you can use all Boolean operators: AND (&&), OR (||), and NOT (!).  Some other cool use cases for tag expressions that are now supported include: Social: To “all my group except me” - group:id && !user:id Events: Touchdown event is sent to everybody following either team or any of the players involved in the action: Followteam:A || Followteam:B || followplayer:1 || followplayer:2 … Hours: Send notifications at specific times. E.g. Tag devices with time zone and when it is 12pm in Seattle send to: GMT8 && follows:thaifood Versions and platforms: Send a reminder to people still using your first version for Android - version:1.0 && platform:Android For help on getting started with Notification Hubs, visit the Notification Hub documentation center.  Then download the latest NuGet package (or use the Notification Hubs REST APIs directly) to start sending push notifications using tag expressions.  They are really powerful and enable a bunch of great new scenarios. TFS & GIT: Continuous Delivery Support for Web Sites + Cloud Services With today’s Windows Azure release we are making it really easy to enable continuous delivery support with Windows Azure and Team Foundation Services.  Team Foundation Services is a cloud based offering from Microsoft that provides integrated source control (with both TFS and Git support), build server, test execution, collaboration tools, and agile planning support.  It makes it really easy to setup a team project (complete with automated builds and test runners) in the cloud, and it has really rich integration with Visual Studio. With today’s Windows Azure release it is now really easy to enable continuous delivery support with both TFS and Git based repositories hosted using Team Foundation Services.  This enables a workflow where when code is checked in, built successfully on an automated build server, and all tests pass on it – I can automatically have the app deployed on Windows Azure with zero manual intervention or work required. The below screen-shots demonstrate how to quickly setup a continuous delivery workflow to Windows Azure with a Git-based ASP.NET MVC project hosted using Team Foundation Services. Enabling Continuous Delivery to Windows Azure with Team Foundation Services The project I’m going to enable continuous delivery with is a simple ASP.NET MVC project whose source code I’m hosting using Team Foundation Services.  I did this by creating a “SimpleContinuousDeploymentTest” repository there using Git – and then used the new built-in Git tooling support within Visual Studio 2013 to push the source code to it.  Below is a screen-shot of the Git repository hosted within Team Foundation Services: I can access the repository within Visual Studio 2013 and easily make commits with it (as well as branch, merge and do other tasks).  Using VS 2013 I can also setup automated builds to take place in the cloud using Team Foundation Services every time someone checks in code to the repository: The cool thing about this is that I don’t have to buy or rent my own build server – Team Foundation Services automatically maintains its own build server farm and can automatically queue up a build for me (for free) every time someone checks in code using the above settings.  This build server (and automated testing) support now works with both TFS and Git based source control repositories. Connecting a Team Foundation Services project to Windows Azure Once I have a source repository hosted in Team Foundation Services with Automated Builds and Testing set up, I can then go even further and set it up so that it will be automatically deployed to Windows Azure when a source code commit is made to the repository (assuming the Build + Tests pass).  Enabling this is now really easy.  To set this up with a Windows Azure Web Site simply use the New->Compute->Web Site->Custom Create command inside the Windows Azure Management Portal.  This will create a dialog like below.  I gave the web site a name and then made sure the “Publish from source control” checkbox was selected: When we click next we’ll be prompted for the location of the source repository.  We’ll select “Team Foundation Services”: Once we do this we’ll be prompted for our Team Foundation Services account that our source repository is hosted under (in this case my TFS account is “scottguthrie”): When we click the “Authorize Now” button we’ll be prompted to give Windows Azure permissions to connect to the Team Foundation Services account.  Once we do this we’ll be prompted to pick the source repository we want to connect to.  Starting with today’s Windows Azure release you can now connect to both TFS and Git based source repositories.  This new support allows me to connect to the “SimpleContinuousDeploymentTest” respository we created earlier: Clicking the finish button will then create the Web Site with the continuous delivery hooks setup with Team Foundation Services.  Now every time someone pushes source control to the repository in Team Foundation Services, it will kick off an automated build, run all of the unit tests in the solution , and if they pass the app will be automatically deployed to our Web Site in Windows Azure.  You can monitor the history and status of these automated deployments using the Deployments tab within the Web Site: This enables a really slick continuous delivery workflow, and enables you to build and deploy apps in a really nice way. Developer Analytics: New Relic support for Web Sites + Mobile Services With today’s Windows Azure release we are making it really easy to enable Developer Analytics and Monitoring support with both Windows Azure Web Site and Windows Azure Mobile Services.  We are partnering with New Relic, who provide a great dev analytics and app performance monitoring offering, to enable this - and we have updated the Windows Azure Management Portal to make it really easy to configure. Enabling New Relic with a Windows Azure Web Site Enabling New Relic support with a Windows Azure Web Site is now really easy.  Simply navigate to the Configure tab of a Web Site and scroll down to the “developer analytics” section that is now within it: Clicking the “add-on” button will display some additional UI.  If you don’t already have a New Relic subscription, you can click the “view windows azure store” button to obtain a subscription (note: New Relic has a perpetually free tier so you can enable it even without paying anything): Clicking the “view windows azure store” button will launch the integrated Windows Azure Store experience we have within the Windows Azure Management Portal.  You can use this to browse from a variety of great add-on services – including New Relic: Select “New Relic” within the dialog above, then click the next button, and you’ll be able to choose which type of New Relic subscription you wish to purchase.  For this demo we’ll simply select the “Free Standard Version” – which does not cost anything and can be used forever:  Once we’ve signed-up for our New Relic subscription and added it to our Windows Azure account, we can go back to the Web Site’s configuration tab and choose to use the New Relic add-on with our Windows Azure Web Site.  We can do this by simply selecting it from the “add-on” dropdown (it is automatically populated within it once we have a New Relic subscription in our account): Clicking the “Save” button will then cause the Windows Azure Management Portal to automatically populate all of the needed New Relic configuration settings to our Web Site: Deploying the New Relic Agent as part of a Web Site The final step to enable developer analytics using New Relic is to add the New Relic runtime agent to our web app.  We can do this within Visual Studio by right-clicking on our web project and selecting the “Manage NuGet Packages” context menu: This will bring up the NuGet package manager.  You can search for “New Relic” within it to find the New Relic agent.  Note that there is both a 32-bit and 64-bit edition of it – make sure to install the version that matches how your Web Site is running within Windows Azure (note: you can configure your Web Site to run in either 32-bit or 64-bit mode using the Web Site’s “Configuration” tab within the Windows Azure Management Portal): Once we install the NuGet package we are all set to go.  We’ll simply re-publish the web site again to Windows Azure and New Relic will now automatically start monitoring the application Monitoring a Web Site using New Relic Now that the application has developer analytics support with New Relic enabled, we can launch the New Relic monitoring portal to start monitoring the health of it.  We can do this by clicking on the “Add Ons” tab in the left-hand side of the Windows Azure Management Portal.  Then select the New Relic add-on we signed-up for within it.  The Windows Azure Management Portal will provide some default information about the add-on when we do this.  Clicking the “Manage” button in the tray at the bottom will launch a new browser tab and single-sign us into the New Relic monitoring portal associated with our account: When we do this a new browser tab will launch with the New Relic admin tool loaded within it: We can now see insights into how our app is performing – without having to have written a single line of monitoring code.  The New Relic service provides a ton of great built-in monitoring features allowing us to quickly see: Performance times (including browser rendering speed) for the overall site and individual pages.  You can optionally set alert thresholds to trigger if the speed does not meet a threshold you specify. Information about where in the world your customers are hitting the site from (and how performance varies by region) Details on the latency performance of external services your web apps are using (for example: SQL, Storage, Twitter, etc) Error information including call stack details for exceptions that have occurred at runtime SQL Server profiling information – including which queries executed against your database and what their performance was And a whole bunch more… The cool thing about New Relic is that you don’t need to write monitoring code within your application to get all of the above reports (plus a lot more).  The New Relic agent automatically enables the CLR profiler within applications and automatically captures the information necessary to identify these.  This makes it super easy to get started and immediately have a rich developer analytics view for your solutions with very little effort. If you haven’t tried New Relic out yet with Windows Azure I recommend you do so – I think you’ll find it helps you build even better cloud applications.  Following the above steps will help you get started and deliver you a really good application monitoring solution in only minutes. Service Bus: Support for partitioned queues and topics With today’s release, we are enabling support within Service Bus for partitioned queues and topics. Enabling partitioning enables you to achieve a higher message throughput and better availability from your queues and topics. Higher message throughput is achieved by implementing multiple message brokers for each partitioned queue and topic.  The  multiple messaging stores will also provide higher availability. You can create a partitioned queue or topic by simply checking the Enable Partitioning option in the custom create wizard for a Queue or Topic: Read this article to learn more about partitioned queues and topics and how to take advantage of them today. Billing: New Billing Alert Service Today’s Windows Azure update enables a new Billing Alert Service Preview that enables you to get proactive email notifications when your Windows Azure bill goes above a certain monetary threshold that you configure.  This makes it easier to manage your bill and avoid potential surprises at the end of the month. With the Billing Alert Service Preview, you can now create email alerts to monitor and manage your monetary credits or your current bill total.  To set up an alert first sign-up for the free Billing Alert Service Preview.  Then visit the account management page, click on a subscription you have setup, and then navigate to the new Alerts tab that is available: The alerts tab allows you to setup email alerts that will be sent automatically once a certain threshold is hit.  For example, by clicking the “add alert” button above I can setup a rule to send myself email anytime my Windows Azure bill goes above $100 for the month: The Billing Alert Service will evolve to support additional aspects of your bill as well as support multiple forms of alerts such as SMS.  Try out the new Billing Alert Service Preview today and give us feedback. Summary Today’s Windows Azure release enables a ton of great new scenarios, and makes building applications hosted in the cloud even easier. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • Hard to append a table with many records into another without generating duplicates

    - by Bill Mudry
    I may seem to be a bit wordy at first but for the hope it will be easier for all of you to understand what I am doing in the first place. I have an uncommon but enjoyable activity of collecting as many species of wood from around the world as I can (over 2,900 so far). Ok, that is the real world. Meanwhile I have spent over 8 years compiling over 5.8 meg of text data on all the woods of the world. That got so large that learning some basic PHP and MySQL was most welcome so I could build a new database driven home for all this research. I am still slow at it but getting there. The original premise was to find evidence of as many species of woods in the world I can. The more names identified, the more successful the project. I have named the project TAXA for ease of conversation (short for Taxonomy). You are most welcome to take a look at what I have so far at www.prowebcanada.com/taxa. It is 95% dynamically driven. So far I am reporting about 6,500 botanical wood names and, as said above, the more I can report, the more successful is the project. I have a file of all the woods in the second largest wood collection in the world, the Tervuren wood collection in the Netherlands with over 11,300 wood names even after cleaning out all duplicates. That is almost twice the number I am reporting now so porting all the new wood names from Tervuren to the 'species' table where I keep the reported data would be a major desirable advancement in the project. At one point I was able to add all the Tervuren records to the species table but over 3,000 duplicates also formed. They were not in the Tervuren file in the first place but represent the same wood names common to both files. It is common sense that there would be woods common to both that when merged would create new duplicates. At one point and with the help of others from another forum, I may very well have finally got the proper SQL statement. When I ran it, though, the system said (semi-amusingly at first) ----- that it had gone away! After looking up on the Net what could have have done this, one reason is that the MySQL timeout lapses and probably because of the large size of files I am running. I am running this on a rented account on Godaddy so I cannot go about trying to adjust any config file. For safety, I copied the tervuren.sql file as tervuren_target.sql and the species.sql file as species_master.sql tp use as working files just to make sure I protect the original files from destruction or damage. Later I can name the species_master back to just species.sql once I am happy all worked well. The species file has about 18 columns in it but only 5 columns match the columns in the Tervuren file (name for name and collation also). The rest of the columns are just along for the ride, so to speak. The common key in both is the 'species_name" columns in both. I am not sure it is at all proper to call one a primary key and the other a foreign key since there really is no relational connection to them. One is just more data for the other and can disappear after, never to be referred to the working code in the application. I have been very surprised and flabbergasted on how hard it can be to append records from one large table into another (with same column names plus others) without generating NEW duplicates in the first place. Watch out thinking that a SELECT DISTINCT statement may do the job because absolutely NO records in the species table must get destroyed in the process and there is no way (well, that I know of) to tell the 'DISTINCT" command this. Yes, the original 'species' table has duplicates in it even before all this but, trust me ---- they have to be removed the long hard way manually record by record or I will lose precious information. It is more important to just make sure no NEW duplicates form through bringing in new names in the tervuren_target.species_name into species.species_name. I am hoping and thinking that a straight SQL solution should work --- except for that nasty timeout. How do I get past that? Could it mean that I may have to turn to a PHP plus SQL method?? Or ..... would I have to break up the Tervuren files into a few smaller ones and run them independently (hope not....)" So far, what seems should be easy has proven to be unexpectedly tricky. I appreciate any help you can give but start from the assumption that this may be harder to do right than it may seem on the surface. By the way --- I am running a quad 64 bit system with Windows 7, so at least I have some fairly hefty power on the client end. I have a direct ethernet cable feeding a cable connection to the Internet. Once I get an algorithm and code working for this, I also have many other lists to process that could make the 'species' table grow even more. It could be equivalent to (ahem) lighting a rocket under my project (especially compared to do this record by record manually)! This is my first time in this forum, so I do not know how I can receive any replies. Do I have to to come back here periodically or are replies emailed out also? It would be great if you CC'd copies to me at billmudry at rogers.com :-) Much thanks for your patience and help, Bill Mudry Mississauga, Ontario Canada (next to Toronto).

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  • Transaction issue in java with hibernate - latest entries not pulled from database

    - by Gearóid
    Hi, I'm having what seems to be a transactional issue in my application. I'm using Java 1.6 and Hibernate 3.2.5. My application runs a monthly process where it creates billing entries for a every user in the database based on their monthly activity. These billing entries are then used to create Monthly Bill object. The process is: Get users who have activity in the past month Create the relevant billing entries for each user Get the set of billing entries that we've just created Create a Monthly Bill based on these entries Everything works fine until Step 3 above. The Billing Entries are correctly created (I can see them in the database if I add a breakpoint after the Billing Entry creation method), but they are not pulled out of the database. As a result, an incorrect Monthly Bill is generated. If I run the code again (without clearing out the database), new Billing Entries are created and Step 3 pulls out the entries created in the first run (but not the second run). This, to me, is very confusing. My code looks like the following: for (User user : usersWithActivities) { createBillingEntriesForUser(user.getId()); userBillingEntries = getLastMonthsBillingEntriesForUser(user.getId()); createXMLBillForUser(user.getId(), userBillingEntries); } The methods called look like the following: @Transactional public void createBillingEntriesForUser(Long id) { UserManager userManager = ManagerFactory.getUserManager(); User user = userManager.getUser(id); List<AccountEvent> events = getLastMonthsAccountEventsForUser(id); BillingEntry entry = new BillingEntry(); if (null != events) { for (AccountEvent event : events) { if (event.getEventType().equals(EventType.ENABLE)) { Calendar cal = Calendar.getInstance(); Date eventDate = event.getTimestamp(); cal.setTime(eventDate); double startDate = cal.get(Calendar.DATE); double numOfDaysInMonth = cal.getActualMaximum(Calendar.DAY_OF_MONTH); double numberOfDaysInUse = numOfDaysInMonth - startDate; double fractionToCharge = numberOfDaysInUse/numOfDaysInMonth; BigDecimal amount = BigDecimal.valueOf(fractionToCharge * Prices.MONTHLY_COST); amount.scale(); entry.setAmount(amount); entry.setUser(user); entry.setTimestamp(eventDate); userManager.saveOrUpdate(entry); } } } } @Transactional public Collection<BillingEntry> getLastMonthsBillingEntriesForUser(Long id) { if (log.isDebugEnabled()) log.debug("Getting all the billing entries for last month for user with ID " + id); //String queryString = "select billingEntry from BillingEntry as billingEntry where billingEntry>=:firstOfLastMonth and billingEntry.timestamp<:firstOfCurrentMonth and billingEntry.user=:user"; String queryString = "select be from BillingEntry as be join be.user as user where user.id=:id and be.timestamp>=:firstOfLastMonth and be.timestamp<:firstOfCurrentMonth"; //This parameter will be the start of the last month ie. start of billing cycle SearchParameter firstOfLastMonth = new SearchParameter(); firstOfLastMonth.setTemporalType(TemporalType.DATE); //this parameter holds the start of the CURRENT month - ie. end of billing cycle SearchParameter firstOfCurrentMonth = new SearchParameter(); firstOfCurrentMonth.setTemporalType(TemporalType.DATE); Query query = super.entityManager.createQuery(queryString); query.setParameter("firstOfCurrentMonth", getFirstOfCurrentMonth()); query.setParameter("firstOfLastMonth", getFirstOfLastMonth()); query.setParameter("id", id); List<BillingEntry> entries = query.getResultList(); return entries; } public MonthlyBill createXMLBillForUser(Long id, Collection<BillingEntry> billingEntries) { BillingHistoryManager manager = ManagerFactory.getBillingHistoryManager(); UserManager userManager = ManagerFactory.getUserManager(); MonthlyBill mb = new MonthlyBill(); User user = userManager.getUser(id); mb.setUser(user); mb.setTimestamp(new Date()); Set<BillingEntry> entries = new HashSet<BillingEntry>(); entries.addAll(billingEntries); String xml = createXmlForMonthlyBill(user, entries); mb.setXmlBill(xml); mb.setBillingEntries(entries); MonthlyBill bill = (MonthlyBill) manager.saveOrUpdate(mb); return bill; } Help with this issue would be greatly appreciated as its been wracking my brain for weeks now! Thanks in advance, Gearoid.

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  • Silverlight Cream for March 23, 2010 -- #818

    - by Dave Campbell
    In this Issue: Max Paulousky, Jeremy Likness, Mark Tucker, Christian Schormann, Page Brooks, Brad Abrams(-2-), Jeff Wilcox, Unnir, Bea Stollnitz, John Papa and Adam Kinney, and Bill Reiss(-2-). Shoutouts: Ashish Shetty posted his material from his MIX10 presentation: Stepping outside the browser with Silverlight 4 Not Silverlight, but dang useful, Karl Shifflett posted a Visual Studio 2010 XAML Editor IntelliSense Presenter Extension Yavor Georgiev posted his MIX10 material: Two samples from today's MIX talk From SilverlightCream.com: GroupBox Sketching Control for WPF applications Using Blend Max Paulousky creates a GroupBox control for SketchFlow for WPF. He includes a link to an example of doing the same for Silverlight. Sequential Asynchronous Workflows in Silverlight using Coroutines Jeremy Likness' latest post begann with a post on the Silverlight.net forum and Rob Eisenburg's MVVM presentation from MIX10 resulting in the use of Wintellect's PowerThreading library (downloadable), and Coroutines. Windows Phone 7 UI Templates Mark Tucker has been putting a lot of thought into WP7 apps and produced 5 templates for building apps, downloadable in PowerPoint format. He's also looking to discuss this concept. Blend 4: About Path Layout, Part I Christian Schormann has a great tutorial up about Expression Blend 4 and path layout ... this is lots of great info, and it's only part 1! Custom Splash Screen for Windows Phone Page Brooks makes very quick work of showing how to add a splash screen to your WP7 app... very nice, Page! Silverlight 4 + RIA Services - Ready for Business: Exposing Data from Entity Framework Brad Abrams next post in the series is is on pulling your data from wherever it lives, and uses a DomainService to shape it for your Silverlight app. Silverlight 4 + RIA Services - Ready for Business: Consuming Data in the Silverlight Client Brad Abrams then discusses consuming that data in a Silverlight app. Not much code involvement at all.. great ROI :) Building Silverlight 3 and Silverlight 4 applications on a .NET 3.5 build machine Jeff Wilcox talks about building Silverlight 3 and Silverlight 4B both on a .NET 3.5 machine. He then adds in the Toolkit, and even WCF RIA Services. Expression Blend 4 - XAML generation tweaks Unnir demonstrates a few changes to Expression Blend 4 that produce more compact XAML. He's also asking for other examples you'd like to see tightened up. How can I sort a hierarchy? Bea Stollnitz posts plausible solutions to sorting data items at each level of a hierarchical UI, with descriptions of why they don't work, followed by the real deal... Silverlight and WPF. Silverlight Training Course (Silverlight 4) John Papa and Adam Kinney have posted a huge body of work to get us up-to-speed on Silverlight 4 -- a WhitePaper, hands-on labs, and an 8-unit course with 25 accompanying videos... geez... Silverlight game development on Windows Phone 7 Bill Reiss has a post up discussing game development on WP7 in general and then discusses his SilverSprite library, with a link to it. XNA or Silverlight for Windows Phone 7 game development? Bill Reiss next discusses the advantage of using Silverlight or XNA for your WP7 game development, and who better to discuss both? Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Persevering & Friday Night Big Ideas

    - by Oracle Accelerate for Midsize Companies
    by Jim Lein, Oracle Midsize Programs Every successful company, personal accomplishment, and philanthropic endeavor starts with one good idea. I have my best ideas on Friday evenings. The creative side of my brain is stimulated by end of week endorphins. Free thinking. Anything is possible. But, as my kids love to remind me, most of Dad's Friday Night Big Ideas (FNBIs) fizzle on the drawing board. Usually there's one barrier blocking the way that seems insurmountable by noon on Monday. For example, trekking the 486 mile Colorado Trail is on my bucket list. Since I have a job, I'll have to do it in bits and pieces--day hikes, weekends, and a vacation week here and there. With my trick neck, backpacking is not an option. How to survive equip myself for overnight backcountry travel was that one seemingly insurmountable barrier.  Persevering Lewis and Clark wouldn't have given up so I explored options and, as I blogged about back in December, I had an FNBI to hire llamas to carry my load. Last weekend, that idea came to fruition. Early Saturday morning, I met up with Bill, the owner of Antero Llamas, for an overnight training expedition along segment 14 of the Colorado Trail with a string of twelve llamas. It was a crash course on learning how to saddle, load, pasture, and mediate squabbles. Amazingly, we left the trailhead with me, the complete novice, at the lead. Instead of trying to impart three decades of knowledge on me in two days, Bill taught me two things: "Go With the Flow" and "Plan B". It worked. There were times I would be lost in thought for long stretches of time until one snort would remind me that I had a string of twelve llamas trailing behind. A funny thing happened along the trail... Up until last Saturday, my plan had been to trek all 28 segments of the trail east to west and sequentially. Out of some self-imposed sense of decorum. That plan presented myriad logistical challenges such as impassable snow pack on the Continental Divide when segment 6 is up next. On Sunday, as we trekked along the base of 14,000 ft peaks, I applied Bill's llama handling philosophy to my quest and came up with a much more realistic and enjoyable strategy for achieving my goal.  Seize opportunities to hike regardless of order. Define my own segments. Go west to east for awhile if it makes more sense. Let the llamas carry more creature comforts. Chill out.  I will still set foot on all 486 miles of the trail. Technically, the end result will be the same.And I and my traveling companions--human and camelid--will enjoy the journey more. Much more. Got Big Ideas of Your Own? Check out Tongal. This growing Oracle customer works with brands to crowd source fantastic ideas for promoting products and services. Your great idea could earn you cash.  Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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