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• HP Pavillion DV6500 recovery disk failure

  - by Scott W

  I recently attempted to re-install Windows Vista on an HP Pavillion DV6500 using the factory recovery DVD's, but encountered a strange problem. When the recovery disk attempted to reformat the hard disk, it failed at 22%. The error message provided was not very informative, just the error code "0x400110020000 1005". A google search turned up some people with a similar problem who asserted that HP has been know to ship corrupted recovery DVDs. The recovery disk did manage to reformat the the recovery partition before failing though, so recovering from the partition is no longer an option. It would be possible to reinstall from an off-the-shelf retail copy of Vista and then pull the drivers from HP's website, but I don't have access to a copy of Vista, and it would really be outrageous to have to purchase a new OS when I have a perfectly valid license already. Thought about biting the bullet and upgrading to Windows 7, but my understanding is that without Vista installed I'd be unable to use the upgrade version, and be forced to purchase the more expensive non-upgrade retail copy (!). Can anyone suggest a possible solution to this Catch-22? I've run out of ideas.

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• Games on windows 8 in bootcamp lag even on lowest graphics

  - by Jackson Gariety

  I've been playing Crysis 2 and Skyrim on my Retina MacBookPro (10,1) for months now. The two games used to run super smoothly even on nearly maxed out settings. This laptop has an Nvidia GeForce GT 650M graphics card inside, it runs great. But I recently replaced my Windows 8 consumer preview with the retail copy, and since then, 3D games lag in this odd way, no matter what the graphics settings. Every second Skyrim and Crysis alternates between running smoothly and lagging. It's a cyclical lag that comes and goes like clockwork. I can turn the graphics down to 800x600 with no antialiasing and low texture quality, and it runs much smoother on the "up" motion of the cycle, but every second it moves back into this lag spike. I've tried installing beta graphics drivers, re installing the operating system, re installing the bootcamp support software, and freeing up space (I have about 20 GB free). I can't figure out what suddenly caused this other than some obscure difference between the consumer preview and the retail version. What can I try? Is my video card failing? Are there some other drivers I can install? This isn't normal lag from maxing out the card, it

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• Pay Per Click Software

  - by Eddy Freeman

  What software do sites like www.shopzilla.com, www.become.com, www.kelkoo.com etc.. use for the Pay-Per-Click product listing campaigns they offer for their retailers. I am asking what kind of software do they use to know that a certain retailer's products has been clicked 50 times or 100 times(and then the cost of the click is deducted from his money-account) etc... Can someone point me to those kind of softwares? EDIT *Some Explanation :: * In a site like www.shopzilla.com, retailers will upload thier products(list their products on the site). Anytime a buyer clicks on a product to go the retailer's website, an amount of money(say $0.20) is deducted from his account(the money he has deposited in his account with shopzilla). A retailer can see how many times buyers have clicked on his products and how much money remains in his shopzilla accounts. Am looking for such softwares that comparison sites like shopzilla uses to run this type of campaigns. I hope it is clear now.

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• 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

  - by Tuula Fai

  Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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• Different Flavors of Leases Back On

  - by Theresa Hickman

  Given the continued interest regarding the proposed changes to Lease Accounting, I decided to write another entry on this controversial topic with colorful commentary from our resident accounting expert, Seamus Moran. Background (A History Lesson) Back in 1976, the FASB issued FAS 13, “Accounting for Leases” that permitted leases to be either an operating lease or capital (finance) lease. In substance, operating leases are a form of off-balance sheet financing. According to Seamus, operating leases date back to the launch of the Boeing 707 in the 1950s.  Because the aircraft was so much more expensive than previous aircrafts, the industry came up with the operating lease concept to accommodate these jet liners that dominated air transport.  How it worked was the bank would buy the plane and lease it to the airline.  Because the bank never controlled or flew the plane, they never placed the asset on their balance sheet, and because the airline never owned the plane, they didn’t place it on their balance sheet either. They simply treated the monthly lease payments as rental expenses on the P&L.   August 2010 Original Lease Accounting Changes In August 2010, FASB and IASB decided to overhaul lease accounting as part of their joint commitment “to insure that investors and other users of financial statements are provided useful, transparent, and complete information about leasing transactions in the financial statements.”  Some say that the current lease accounting standards are broken because it keeps assets off the balance sheet, hidden from investors’ view. The original proposal abolished operating leases and only permitted capital leases where all leases would be recorded on the balance sheet as assets and liabilities. The asset side would reflect the right to use the asset for the leased term, and the liability side would reflect the obligation to make lease payments.   Why Companies Were Freaking Out According to the SEC, the financial impact of the aforementioned lease changes was estimated to add more than $1.3 trillion of operating lease obligations to corporate balance sheets. Many companies in various industries, especially retail, are concerned because the changes are significant and will impact existing leases with no grandfather clause for existing operating leases. Of course, the banks and airlines I mentioned earlier really hate this because neither wants to report the airplane (now costing around $60 M) as an asset. Regular companies were concerned that they would have to report routine short term leases of real estate or equipment as fixed assets, even though they were really just longer term rentals.  One company we spoke to leased roadside billboards, and really did not consider them to be fixed assets in any way. Obviously, these changes would have had a profound and lasting effect on a company’s financial and real estate strategies and significantly impact its financial statements.  Financial statements would show higher depreciation and interest expense with significantly higher total assets and debt. In terms of financial metrics, they’re negatively impacted. It would raise a company’s debt-to-capital ratio to reflect the higher debt compared to equity, it would negatively impact their return-on-assets because now companies will appear more asset intensive, and it will decrease EPS, lowering shareholder ROI. Feb. 2011 Recent Update The comment period on leases closed in December 2010. The FASB and the IASB have met several times since then and published their initial responses to the input they received from the various interested parties.  They are “redeliberating” the principles involved in Lease Accounting.  Some of the issues they are looking at include: The core definition of a lease.  This will articulate principles on what is a lease and what is “not-a-lease.” One theory or supposition is that they might define a lease as the transfer of certain but not all major ownership attributes for a certain period of time.  So a year’s lease of an aircraft might be a “lease,” but a year’s lease of half a floor in an office building would be “not-a-lease.”  The ownership attributes transferred from the core owner to the user are different; the airline must maintain, paint, and do whatever it needs to do on the aircraft. However, the office renter will have strictly limited rights in respect to the rented space. The differences between a lease contract and service contract.  Even if they call them “leases” for the purpose of commercial law, a service contract might not be accounted for as a lease. The accounting to be done by the lessee.  They would define when the bank or landlord would retain the asset on their balance sheet, and perhaps by implication, when the lessor would not need to include the asset on theirs.  So if the finance house keeps the airplane or office on their balance sheet, the tenant doesn’t need to.  I’m not sure that I can draw the opposite conclusion where the finance house doesn’t report but the tenant must. The difference, if any, between a financing lease and other leases, and the implications to the accounting. The present value calculation when renewable terms exist. They have reduced the circumstances in which one must look at the renewable terms of a lease in calculating the present value.  In most circumstances, you will use the lease term rather than the potential renewable term. Their latest discussion this past week with the contents of the discussion was not available at the time of me writing this entry.  For more details, the results of the discussions are posted on both the FASB and the IASB websites. Implied Software Changes Whatever the final rules turn out to be, all ERP systems, such as Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards, and Oracle Hyperion will need to change their software to accommodate the new rules. The following lists some changes that might have to be made to accounting software depending on what the final standards will be in June 2011: Lease tracking may require modifications with tracking of additional lease details that might require a centralized repository to maintain Accounting may need to be modified as there are many changes to how capital leases and the new “other than finance” leases are accounted for both on the lessee and lessor side.  For example, valuation, amortization, and disclosure will be considerably different requiring different types of data to be captured. Companies may need to modify their chart of accounts depending on how they want to track leases, which could then impact financial reporting and consolidation Business processes may require changes which could then impact internal controls Software applications may need to perform more advanced computations on leases Reports and KPIs may need to reflect new operating metrics Hold Onto Your Seats           Before you redo all your lease agreements and call your software vendors asking when the changes to the software will be made, remember that the rules are not finalized yet, and from appearances, will not reflect the proposals in the exposure draft.  Not only are there objections to putting the operating lease assets on anyone’s balance sheet, there are lots of objections to subjectivity and the data required for the valuation.  According to Seamus, there is huge opposition from New York bankers, the airlines, the EU, the Communist Party of China (since it impacts their exporting business), and Republicans (hearing complaints from small and large businesses). Even if everyone can agree on the proposed changes, 2013 might be the earliest that companies would need to change how they report leases. The Boards will finish their deliberations in April, May or June 2011.  As we’ve seen with other Exposure Drafts, if the changes are minor and the principles met the General Acceptance consensus criteria, the Standard could be finalized at that time.  However, if substantial changes are made, a fresh exposure draft, comment period, and review period might be involved, too. Seamus added an interesting perspective. Even if the proposed changes do pass, don’t you think our customers, such as Boeing, GE Capital, United Airlines, etc. will be clever enough to come up with a new kind of financing arrangement that complies with the new accounting? How about the large retail customers, such as Best Buy and Macerich? Don’t you think they might simply cut deals around retail locations with new contracts that prevent their leases from being capital leases? Instead of blindly adapting the software to meet the principles outlined in the final standard, our software needs to accommodate how businesses will respond to the new rules. We cannot know our customers’ responses until the rules are finalized. Oracle is aware of the potential changes and is staying abreast of the developments through our domain expertise staff, our relationship with customers, our market awareness, and, of course, our relationships with the Big 4. This is part of our normal process with respect to worldwide regulatory compliance. Oracle products have been IFRS and GAAP compliant for years and we will continue to maintain those standards going forward.

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• I need to sell an almost-complete MMORPG project. How can I do that?

  - by Tomasz

  I need your help. We have to sell MMORPG at an advanced stage. The game has a unique engine, written on the need for the game, graphics, sound, map editor, web site etc. As it happens in the play mmorpg we can develop the characters, monsters. We can fight with other characters or to establish cooperation in solving the challenges. We can fight using own monsters, or throwing their own cards with spells. Unfortunately we have no idea how to promote the game. Ended fund and I think the whole team surrendered. How can I find a buyer? Where can I find him? Thank you for your help.

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• The Internet of Things & Commerce: Part 3 -- Interview with Kristen J. Flanagan, Commerce Product Management

  - by Katrina Gosek, Director | Commerce Product Strategy-Oracle

  Internet of Things & Commerce Series: Part 3 (of 3) And now for the final installment my three part series on the Internet of Things & Commerce. Post one, “The Next 7,000 Days”, introduced the idea of the Internet of Things, followed by a second post interviewing one of our chief commerce innovation strategists, Brian Celenza.  This final post in the series is an interview with Kristen J. Flanagan, lead product manager for Oracle Commerce omnichannel strategy. She takes us through the past, present, and future of how our Commerce Solution is re-imagining the way physical and digital shopping come together. ------- QUESTION: It’s your job to stay on top of what our customers’ need to not only run their online businesses effectively, but also to make sure they have product capabilities they can innovate and grow on. What key trend has been top-of-mind for you and our customers around this collision of physical and digital shopping? Kristen: I’ll agree with Brian Celenza that hands down mobile has forced a major disruption in shopping and selling behavior. A few years ago, mobile exploded at a pace I don't think anyone was expecting. Early on, we saw our customers scrambling to establish a mobile presence---mostly through "screen scraping" technologies. As smartphones continued to advance (at lightening speed!), our customers started to investigate ways to truly tap in to their eCommerce capabilities to deliver the mobile experience. They started looking to us for a means of using the eCommerce services and capabilities to deliver a mobile experience that is tailored for mobile rather than the desktop experience on a smaller screen. In the future, I think we'll see customers starting to really understand what their shoppers need and expect from a mobile offering and how they can adapt their content and delivery of that content to meet those needs. And, mobile shopping doesn’t stop at the consumer / buyer. Because the in-store experience is compelling and has advantages that digital just can't offer, we're also starting to see the eCommerce services being leveraged for mobile for in-store sales associates. Brick-and-mortar retailers are interested in putting the omnichannel product catalog, promotions, and cart into the hands of knowledgeable associates. Retailers are now looking to connect and harness the eCommerce data in-store so that shoppers have a reason to walk-in. I think we'll be seeing a lot more customers thinking about melding the in-store and digital experiences to present a richer offering for shoppers.    QUESTION: What are some examples of what our customers are doing currently to bring these concepts to reality? Kristen: Well, without question, connecting digital and brick-and-mortar worlds is becoming tablestakes for selling experiences. If a brand has a foot in both worlds (i.e., isn’t a pureplay online retailer), they have to connect the dots because shoppers – whether consumers or B2B buyers –don't think in clearly defined channels anymore. The expectation is connectedness – for on- and offline experiences, promotions, products, and customer data. What does this mean practically for businesses selling goods on- and offline? It touches a lot of systems: inventory info on the eCommerce site, fulfillment options across channels (buy online/pickup in store), order information (representing various channels for a cohesive view of shopper order history), promotions across digital and store, etc.  A few years ago, the main link between store and digital was the smartphone. We all remember when “apps” became a thing and many of our customers were scrambling to get a native app out there. Now we're seeing more strategic thinking around the benefits of mobile web vs. native and how that ties in to the purpose and role of mobile within the digital channel. Put it more broadly, how these pieces fit together in the overall brand puzzle.  The same could be said for “showrooming.” Where it was a major concern (i.e., shoppers using stores to look at merchandise and then order online from Amazon), in recent months, it’s emerged that the inverse is now becoming a a reality as well. "Webrooming" (using digital sites to do research before making a purchase in the store) is a new behavior pure play retailers are challenged with. There are many technologies, behaviors, and information that need to tie together to offer a holistic omnichannel shopping experience. As a result, brands are looking for ways to connect the digital and in-store experiences to bridge the gaps: shared assortments across channels, assisted selling apps that arm associates with information about shoppers, shared promotions, inventory, etc. QUESTION: How has Oracle Commerce been built to help brands make the link between in-store and digital over the last few years? Kristen: Over the last seven years, the product has been in step with the changes in industry needs. Here is a brief history of the evolution: Prior to Oracle’s acquisition of ATG and Endeca, key investments were made to cross-channel functionality that we are still building on today. Commerce Service Center (v2007.1) ATG introduced the Commerce Service Center in 2007.1 and marked the first entry into what was then called “cross-channel.” The Commerce Service Center is a call-center-agent-facing application that enables agents to see shopper orders, online catalog, promotions, and pricing. It is tightly integrated with the eCommerce capabilities of the platform and commerce engine and provided a means of connecting data from the call center and online channels.  REST services framework (v9.1)  In v9.1 we introduced the REST services framework and interface in the Platform that enabled customers to use ATG web services in other applications. This framework has become the basis for our subsequent omni-channel features and functionality. Multisite Architecture (v10) With the v10 release, we introduced the Multisite Architecture, which enabled customers to manage multiple sites (and channels) within a single instance of the BCC. Customers could create site- and channel-specific catalogs, promotions, targeters, and scenarios. Endeca Page Builder (2.x) / Experience Manager (3.x) With the introduction of Endeca for Mobile (now part of the core platform, available through the reference store – see blow) on top of Page Builder (and then eventually Experience Manager), Endeca gave business users the tools to create and manage native and mobile web applications. And since the acquisition of both ATG (2011) and Endeca (2012), Oracle Commerce has leveraged the best of each leading technology’s capabilities for omnichannel commerce to continue to drive innovation for our customers. Service enablement of core Oracle Commerce capabilities (v10.1.1, 10.2, & 11) After the establishment of the REST services framework and interface, we followed up in subsequent releases with service enablement of core Oracle Commerce capabilities throughout the iOS native app and the enablement of the core Commerce Service Center features. The result is that customers can leverage these services for their integrations with other systems, as well as their omnichannel initiatives.  Mobile web reference application (v10.1) In 10.1 we introduced the shopper-facing mobile reference application that showed how to use Oracle Commerce to deliver a mobile web experience for shoppers. This included the use of Experience Manager and cartridges to drive those experiences on select pages.  Native (iOS) reference application (v10.1.1)  We came out with the 10.1.1 shopper-facing native iOS ref app that illustrated how to use the Commerce REST services to deliver an iOS app. Also included Experience Manager-driven pages.   Assisted Selling reference application (v10.2.1)  The Assisted Selling reference application is our first reference application designed for the in-store associate. This iOS app shows customers how they can use Oracle Commerce data and information to provide a high-touch, consultative sales environment as well as to put the endless aisle into hands of their associates. Shoppers can start a cart online, and in-store associates can access that cart via the application to provide more information or add products and then transact using the ATG engine. Support for Retail promotions (v11) As part of the v11 release, we worked with teams in the Oracle Retail Global Business Unit (RGBU) to assess which promotion types and capabilities are supported across our products. Those products included Oracle Commerce, Oracle Point of Service (ORPOS), and Oracle Retail Price Management (RPM). The result is that customers can now more easily support omnichannel use cases between the store and digital.  Making sure Oracle Commerce can help support the omnichannel needs of our customers is core to our product strategy. With 89% of consumers now use two or more channels to make a single purchase, ensuring that cross-channel interactions are linked is critical to a great customer experience – and to sales. As Oracle Commerce evolves, we want to make it simple for organizations to create, deliver, and scale experiences across touchpoints with our create once, deploy commerce anywhere framework. We have a flexible, services-oriented architecture that allows data, content, catalogs, cart, experiences, personalization, and merchandising to be shared across touchpoints and easily extended in to new environments like mobile, social, in-store, Call Center, and new Websites. [For the latest downloads and Oracle Commerce documentation, please visit the Oracle Technical Network.] ------ Thank you to both Brian and Kristen for their contributions and to this blog series and their continued thought leadership for Oracle Commerce. We are all looking forward to the coming years of months of new shopping behaviors and opportunities to innovate. Because – if the digital fabric of our everyday lives continues to change at the same pace – the next five years (that just under 2,000 days), will be dramatic. ---------- THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT

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• How to implement instant communication between iPad and iPhone through the net?

  - by Alexandergre

  What is the best way to implement this: 1.iphone/webBrowser user selects some products (a,b,c) to buy 2.the chosen products most appear on the iPad located in the Store. using a UITableView perhaps. 3.The store staff then decide if the products are available in 10, 20 or 30 minutes for pick up. 4.When the store staff chose the time(10,20,30 minutes) it must appear/communicate back to the users web browser or iPhone. 5.buyer comes to the store to pick up the products he buyed! Im not really good in this kind of communication stuff! I need help! what is the best way to implement this? are there external api/plugin I could use? I already have an ftp server. I can do all the graphics and User interactions. the only problem for is the communication between the devices? Thanks for help.

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• Procurement Search Helpers

  - by Oracle_EBS

  To access all our Procurement Search Helpers see Doc ID 1391332.2 our Procurement Information Center Index, then click on Purchasing under Procurement Suite. Here you will see links to our Procurement Search Helpers: Search Helpers provide a collection of solutions based on the symptoms you enter. Try these before logging a Service Request.  If you are not sure how to use Search Helpers, click on 'About this Note' in each document. Current Procurement Search Helpers: Doc ID Search Helper Title 1361856.1  EBS : Purchase Order and Requisition Approval Search Helper (In Process or Incomplete Status) 1377764.1 EBS : PO Output for Communication / Supplier Notification Issues Search Helper 1364360.1 EBS : Requisition To Purchase Order Search Helper 1369663.1 EBS : Purchase Document Open Interface and API Search Helper 1391970.1 EBS : Search Helper for RVTII-060 Errors in Receiving 1394392.1 EBS : Purchasing Buyer Work Center Search Helper 1470034.1 EBS : Document Control Issues Search Helper

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• Selling Your Website - How the Experts Do It

  When selling your website you need to watch out for a couple of things. Firstly, you need to make sure that you don't get conned and end up giving your site away for free. This usually happens when you agree to transfer your domain information over to the 'buyer' before they've paid you. Secondly, you want to get the most money that you can for your site. The unwritten rule of the market is that you usually sell your site for around ten times what it makes in a month.

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• Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

  - by elaine blog

  The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• Mobile Deals: the Consumer Wants You in Their Pocket

  - by Mike Stiles

  Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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• Python. How do you set the image attributes?

  - by manny

  I'm using PIL. I tries using : img.info = {'Buyer':'Text','Copyright':'Text2'} This is not working. Is there an alternate way to do it?

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• MYSQL: Simplify this Query for better performance

  - by Treby

  How can i simplify this code. coz this uses subquerying SELECT ub.id_product as c_pid,DATE(ub.datetime_prchs)AS datePurchased,cb.bookname, (SELECT GROUP_CONCAT(c.userid ORDER BY c.userid ASC SEPARATOR ', ') FROM user_books ub INNER JOIN campus_bookinfo cb ON ub.id_product=cb.idx_campus_bookinfo LEFT JOIN customer c ON ub.id_customer=c.id_customer WHERE ub.id_product = c_pid )as buyer, cb.iAmount FROM user_books ub INNER JOIN campus_bookinfo cb ON ub.id_product=cb.idx_campus_bookinfo LEFT JOIN customer c ON ub.id_customer=c.id_customer WHERE ub.id_customer = 29 GROUP BY bookname ORDER BY ub.datetime_prchs I need a better code for the same output.. Thanks in advance

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• How do you set the image attributes using PIL?

  - by manny

  I'm using PIL. I tried using : img.info = {'Buyer':'Text','Copyright':'Text2'} This is not working. Is there an alternate way to do it?

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• Looking for all-in-one drm/installer/CD creation kit.

  - by user30997

  The company I work for has a download manager in place that handles distribution, DRM, installation of our products - when a user gets them off our website. However, we're using an clunky system for packaging and protecting our products when we do press releases or make retail CDs. Part of the antiquation problem is the fact that the automated system that works with the installer- and DRM-creation software we have is a disaster that needs to be put out of my misery. The list of products that we currently produce, that I would like a new system MUST be capable of producing: Retail CDs, with a certain level of obfuscation to make copying difficult. Downloadable installers that time out after a few hours of use of the product. After the time has expired, removing and reinstalling the product will leave you still blocked from use. Installers that will fail to work after a certain date. I'd love to be able to just feed a tool the directory where a complete product resides and have the installer generated with a couple command-line operations. (The command-line issue is non-negotiable this well be called by an automated tool.) A single-solution package would be far preferable. Software with royalty-based or per-unit based licensing is not an option.

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• connecting to secure database on private network from website host

  - by jim

  Hello all, I've got a requirement to both read and write data via a .net webservice to a sqlserver database that's on a private network. this database is currently accessed via a vpn connection by remote client software (on standard desktop machines) to get latest product prices and to upload product stock sales. I've been tasked with finding a way to centralise this access from a webservice that the clients then access, rather than them using the vpn route to connect directly to the database. My question is related to my .net service's relationship to the sqlserver database. What are the options for connecting to a private network vpn from a domain host in order to achive the functionality of allowing the webservice to both read and write data to the database. For now, I'm not too concerned about the client connectivity and security (tho i appreciate that this will have to be worked out too), I'm really just interested in discovering the options available in order to allow my .net webservice to connect to the private network in as painless and transparent a way as posible. [edit] the webservice will also be available to the retail website in order for it to lookup product info as well as allocate stock transfers to the same sqlserver db. it will therefore be located on the same domain as the retail site The option of switching the database onto public hosting is not feasible, so I have to work with the scenario as described above for now, unless there's a compelling rationale presented to do otherwise. thanks all... jim

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• Is it OK to manage associations manually?

  - by sosborn

  Here are the relevant models: User Product Order A User can sell or buy products An order has a buyer, a seller and one product I know that I can do this with a HABTM relationship between orders and user, but is seems to me like it would be simpler to put in the Order table the following columns: :seller_id :buyer_id and manage those relationships manually as orders are only created once and never edited. However, this doesn't seem very Rails-like and I am wondering if I am missing something conceptually at the HABTM relationship.

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• crystal reports sticky problem

  - by mahesh

  hi I have a project with following sql table companymaster expbill invcarat companyId companyid companyId name invno invno address buyer srno telno consignee qty rate amount I have tried many times by the way of ADO.Dataset with multiple sql query but reports show like sticky problems. the details section repeating from diferent companyID and invno am tired don't know how to overcome from this kindly provide me better solution with good example.

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• Will I be able to activate my MSDN media Windows Home Server with an OEM license key?

  - by Peter Stuer

  Can I go ahead and install a Windows Home Server using an MSDN iso ( en_windows_home_server_installation_disc_x86_dvd_x14-24276.iso ), and activate it later when my OEM box arrives (OEM sku as bougth from Amazon, http://www.amazon.co.uk/Microsoft-OEM-Home-Server-WIN32/dp/B001E5Q8CO/ ) , or will I have to wait and use the media that ships with the license? 1) I know that you can not do his with the trial, but the MSDN iso is listed as "retail". 2) I do not wish to use the MSDN activation key for this install.

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• Will I be able to activate my MSDN media Windows Home Server with an OEM license key?

  - by Peter Stuer

  Can I go ahead and install a Windows Home Server using an MSDN iso (en_windows_home_server_installation_disc_x86_dvd_x14-24276.iso), and activate it later when my OEM box arrives (OEM sku as bought from Amazon, http://www.amazon.co.uk/Microsoft-OEM-Home-Server-WIN32/dp/B001E5Q8CO/) , or will I have to wait and use the media that ships with the license? I know that you can not do his with the trial, but the MSDN iso is listed as "retail". I do not wish to use the MSDN activation key for this install.

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• Windows 7 x64 "upgrade" repair fails

  - by Polynomial

  I've been running into issues with Windows Update, which I can't seem to fix. The hotfixes don't work, nor does the Windows update readyness tool, or the manual SP1 upgrade. I get various esoteric errors which nobody seems to have a fix for. Looks like some of the update cache is corrupt and digital signatures seem to be broken on some packages / Windows Update components. Long story short, I have discovered the only option is to do a repair operation on the OS, to repair everything. It's so corrupt that only a complete replacement will fix it. According to various sources (including MSKB) one can perform a repair by running an in-place upgrade. I've got the Windows 7 Ultimate retail disc, which I've inserted into my machine. I ran setup.exe and went through in the following order: Install now Go online to get latest updates (I've also tried not getting updates) Wait for updates to be downloaded Select Windows 7 Ultimate (x64 architecture) and click next Accept the T&Cs, click next Click Upgrade At this point it spends a minute on the "checking compatibility" screen, after which I get the following error: The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue. You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings. 32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc. It also mentions a warning about potential conflicts with a storage driver and VS2010, but that doesn't seem to be the blocking issue. My currently installed version of Windows is Ultimate 64-bit (absolutely sure of this) and the disc is definitely a x86 / x64 combined Ultimate retail disc. There seem to be a few people who have run into this (e.g. this question), but I've not seen any answers. I've checked the event viewer, but can't spot anything in there that's related. Any idea how I can get this working? P.S: Just to pre-empt the inevitable "are you suuuuuuuuuuuuure it's x64 Ultimate?" questions:

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• Win7 - DVD drive spins up but fails to read, fails write

  - by MA

  Running Windows 7 x64. DVD drive is a BenQ DC DQ60 ATA dvd-dl rw. Everything functions correctly in linux, and I can boot to cd/dvds, so the drive itself does work. Symptom: when I insert any CD or DVD (burned or retail), the drive spins up the disk, and (usually) displays the disk title in My Computer, but just continues to spin indefinitely. I cannot browse the disk in the drive, install from it, or read anything.

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• Barebones network appliance, 4+ GbE NICs, Intel chipset

  - by gravyface

  Looking for a stepped-up ALIX or Soekris embedded network appliance to load pfSense and/or handle other FOSS-based network roles. Main criteria is a GbE NICs (will be used for core routing/firewalling with managed GbE switches), DDR3 RAM capable, and multi-core/Intel Atom processor, in a 1U rack-mountable case or smaller. Axiomtek has the ideal product but I don't think they have retail channels.

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• Can I install a clean copy of windows 8 using an upgrade licence key?

  - by Mr. Alien

  Ok so question says it all, I want to buy Windows 8 but don't want to shell out 3.5k for buying a new disc, my friend is already having it. So what I want to know is can I buy an upgrade license which is around 1.99k, and install a clean Windows 8 OS(I want a complete clean install, no upgrading) on my system using my friends Windows 8 disc with my upgrade license or I need to buy a completely new retail copy?

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