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  • When software problems reported are not really software problems

    - by AndyUK
    Hi Apologies if this has already been covered or you think it really belongs on wiki. I am a software developer at a company that manufactures microarray printing machines for the biosciences industry. I am primarily involved in interfacing with various bits of hardware (pneumatics, hydraulics, stepper motors, sensors etc) via GUI development in C++ to aspirate and print samples onto microarray slides. On joining the company I noticed that whenever there was a hardware-related problem this would cause the whole setup to freeze, with nobody being any the wiser as to what the specific problem was - hardware / software / misuse etc. Since then I have improved things somewhat by introducing software timeouts and exception handling to better identify and deal with any hardware-related problems that arise eg PLC commands not successfully completed, inappropriate FPGA response commands, and various other deadlock type conditions etc. In addition, the software will now log a summary of the specific problem, inform the user and exit the thread gracefully. This software is not embedded, just interfacing using serial ports. In spite of what has been achieved, non-software guys still do not fully appreciate that in these cases, the 'software' problem they are reporting to me is not really a software problem, rather the software is reporting a problem, but not causing it. Don't get me wrong, there is nothing I enjoy more than to come down on software bugs like a ton of bricks, and looking at ways of improving robustness in any way. I know the system well enough now that I almost have a sixth sense for these things. No matter how many times I try to explain this point to people, it does not really penetrate. They still report what are essentially hardware problems (which eventually get fixed) as software ones. I would like to hear from any others that have endured similar finger-pointing experiences and what methods they used to deal with them.

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  • help me to choose between two software architecture

    - by alex
    // stupid title, but I could not think anything smarter I have a code (see below, sorry for long code but it's very-very simple): namespace Option1 { class AuxClass1 { string _field1; public string Field1 { get { return _field1; } set { _field1 = value; } } // another fields. maybe many fields maybe several properties public void Method1() { // some action } public void Method2() { // some action 2 } } class MainClass { AuxClass1 _auxClass; public AuxClass1 AuxClass { get { return _auxClass; } set { _auxClass = value; } } public MainClass() { _auxClass = new AuxClass1(); } } } namespace Option2 { class AuxClass1 { string _field1; public string Field1 { get { return _field1; } set { _field1 = value; } } // another fields. maybe many fields maybe several properties public void Method1() { // some action } public void Method2() { // some action 2 } } class MainClass { AuxClass1 _auxClass; public string Field1 { get { return _auxClass.Field1; } set { _auxClass.Field1 = value; } } public void Method1() { _auxClass.Method1(); } public void Method2() { _auxClass.Method2(); } public MainClass() { _auxClass = new AuxClass1(); } } } class Program { static void Main(string[] args) { // Option1 Option1.MainClass mainClass1 = new Option1.MainClass(); mainClass1.AuxClass.Field1 = "string1"; mainClass1.AuxClass.Method1(); mainClass1.AuxClass.Method2(); // Option2 Option2.MainClass mainClass2 = new Option2.MainClass(); mainClass2.Field1 = "string2"; mainClass2.Method1(); mainClass2.Method2(); Console.ReadKey(); } } What option (option1 or option2) do you prefer ? In which cases should I use option1 or option2 ? Is there any special name for option1 or option2 (composition, aggregation) ?

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  • Recommendations for a web-based help system

    - by ggkmath
    Hi Experts, I'm putting together a fairly large GUI. I'm a tech person, but more on the hardware side, not software. I'm wondering what software package would be best suited to enable me to generate a web-based help-system. Preferably it takes care of a lot of coding, allowing me to focus on the content. For example, the user would click on a link in the GUI when they have a question, that brings them to a web-based Help Guide, for example, providing an overview of how to use the GUI, perhaps a searchable index (key-word based index), table of contents, etc, for navigating through the Help Guide. My first thought was to program everything in XHTML using Dreamweaver, but my layout requirements are fairly modest (just figures and text, maybe a few equations), and I'd prefer not to spend a lot of time concentrating on the programming. Was wondering if any software existed that made generating web-based navigatable pages easy to create/publish. Again, I'm not really a programmer, so if there's something obvious out there, I'm probably not aware of it. Any advice much appreciated! Thanks in advance.

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  • How to provide value?

    - by Francisco Garcia
    Before I became a consultant all I cared about was becoming a highly skilled programmer. Now I believe that what my clients need is not a great hacker, coder, architect... or whatever. I am more and more convinced every day that there is something of greater value. Everywhere I go I discover practices where I used to roll my eyes in despair. I saw the software industry with pink glasses and laughed or cried at them depending on my mood. I was so convinced everything could be done better. Now I believe that what my clients desperately need is finding a balance between good engineering practices and desperate project execution. Although a great design can make a project cheap to maintain thought many years, usually it is more important to produce quick fast and cheap, just to see if the project can succeed. Before that, it does not really matters that much if the design is cheap to maintain, after that, it might be too late to improve things. They need people who get involved, who do some clandestine improvements into the project without their manager approval/consent/knowledge... because they are never given time for some tasks we all know are important. Not all good things can be done, some of them must come out of freewill, and some of them must be discussed in order to educate colleagues, managers, clients and ourselves. Now my big question is. What exactly are the skills and practices aside from great coding that can provide real value to the economical success of software projects? (and not the software architecture alone)

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  • Juju bootstrap gives me a "409 CONFLICT" error

    - by czajkowski
    am defining a Juju environment on Ubuntu 12.04LTS but when i give command "juju bootstrap", it generates error i.e Unexpected Error interacting with provider: 409 CONFLICT 2012-04-13 02:25:01,025 ERROR Unexpected Error interacting with provider: 409 CONFLICT My environments.yaml file is like: environments: maas: type: maas maas-server: 'http://127.0.0.1:80/MAAS' maas-oauth: 'YQB6PzembfZtLzgy9q:9tzQyQpCbAG38Vf5Ph:EuNhAmH4LXrLJ6wtBUrYqe9wrwCyJrHf' admin-secret: 'nothing' default-series: precise

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  • How can a large number of developers write software without either a cumbersome process or poor qual

    - by Mark Robinson
    I work at a company with hundreds of people writing software for essentially the same product. The quality of the software has to be high because so many people depend on it (not least the developers themselves). Because of this every major issue has resulted in a new check - either automated or manual. As a result the process of delivering software is becoming ever more burdensome. So that requires more developers which... well you can see it is a vicious circle. We now have a problem with releasing software quickly - the lead time even to change one line of code for a very serious issue is at least one day. What techniques do you use to speed up the delivery of software in a large organization, while still maintaining software quality?

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  • The Windows Store... why did I sign up with this mess again?

    - by FransBouma
    Yesterday, Microsoft revealed that the Windows Store is now open to all developers in a wide range of countries and locations. For the people who think "wtf is the 'Windows Store'?", it's the central place where Windows 8 users will be able to find, download and purchase applications (or as we now have to say to not look like a computer illiterate: <accent style="Kentucky">aaaaappss</accent>) for Windows 8. As this is the store which is integrated into Windows 8, it's an interesting place for ISVs, as potential customers might very well look there first. This of course isn't true for all kinds of software, and developer tools in general aren't the kind of applications most users will download from the Windows store, but a presence there can't hurt. Now, this Windows Store hosts two kinds of applications: 'Metro-style' applications and 'Desktop' applications. The 'Metro-style' applications are applications created for the new 'Metro' UI which is present on Windows 8 desktop and Windows RT (the single color/big font fingerpaint-oriented UI). 'Desktop' applications are the applications we all run and use on Windows today. Our software are desktop applications. The Windows Store hosts all Metro-style applications locally in the store and handles the payment for these applications. This means you upload your application (sorry, 'app') to the store, jump through a lot of hoops, Microsoft verifies that your application is not violating a tremendous long list of rules and after everything is OK, it's published and hopefully you get customers and thus earn money. Money which Microsoft will pay you on a regular basis after customers buy your application. Desktop applications are not following this path however. Desktop applications aren't hosted by the Windows Store. Instead, the Windows Store more or less hosts a page with the application's information and where to get the goods. I.o.w.: it's nothing more than a product's Facebook page. Microsoft will simply redirect a visitor of the Windows Store to your website and the visitor will then use your site's system to purchase and download the application. This last bit of information is very important. So, this morning I started with fresh energy to register our company 'Solutions Design bv' at the Windows Store and our two applications, LLBLGen Pro and ORM Profiler. First I went to the Windows Store dashboard page. If you don't have an account, you have to log in or sign up if you don't have a live account. I signed in with my live account. After that, it greeted me with a page where I had to fill in a code which was mailed to me. My local mail server polls every several minutes for email so I had to kick it to get it immediately. I grabbed the code from the email and I was presented with a multi-step process to register myself as a company or as an individual. In red I was warned that this choice was permanent and not changeable. I chuckled: Microsoft apparently stores its data on paper, not in digital form. I chose 'company' and was presented with a lengthy form to fill out. On the form there were two strange remarks: Per company there can just be 1 (one, uno, not zero, not two or more) registered developer, and only that developer is able to upload stuff to the store. I have no idea how this works with large companies, oh the overhead nightmares... "Sorry, but John, our registered developer with the Windows Store is on holiday for 3 months, backpacking through Australia, no, he's not reachable at this point. M'yeah, sorry bud. Hey, did you fill in those TPS reports yesterday?" A separate Approver has to be specified, which has to be a different person than the registered developer. Apparently to Microsoft a company with just 1 person is not a company. Luckily we're with two people! *pfew*, dodged that one, otherwise I would be stuck forever: the choice I already made was not reversible! After I had filled out the form and it was all well and good and accepted by the Microsoft lackey who had to write it all down in some paper notebook ("Hey, be warned! It's a permanent choice! Written down in ink, can't be changed!"), I was presented with the question how I wanted to pay for all this. "Pay for what?" I wondered. Must be the paper they were scribbling the information on, I concluded. After all, there's a financial crisis going on! How could I forget! Silly me. "Ok fair enough". The price was 75 Euros, not the end of the world. I could only pay by credit card, so it was accepted quickly. Or so I thought. You see, Microsoft has a different idea about CC payments. In the normal world, you type in your CC number, some date, a name and a security code and that's it. But Microsoft wants to verify this even more. They want to make a verification purchase of a very small amount and are doing that with a special code in the description. You then have to type in that code in a special form in the Windows Store dashboard and after that you're verified. Of course they'll refund the small amount they pull from your card. Sounds simple, right? Well... no. The problem starts with the fact that I can't see the CC activity on some website: I have a bank issued CC card. I get the CC activity once a month on a piece of paper sent to me. The bank's online website doesn't show them. So it's possible I have to wait for this code till October 12th. One month. "So what, I'm not going to use it anyway, Desktop applications don't use the payment system", I thought. "Haha, you're so naive, dear developer!" Microsoft won't allow you to publish any applications till this verification is done. So no application publishing for a month. Wouldn't it be nice if things were, you know, digital, so things got done instantly? But of course, that lackey who scribbled everything in the Big Windows Store Registration Book isn't that quick. Can't blame him though. He's just doing his job. Now, after the payment was done, I was presented with a page which tells me Microsoft is going to use a third party company called 'Symantec', which will verify my identity again. The page explains to me that this could be done through email or phone and that they'll contact the Approver to verify my identity. "Phone?", I thought... that's a little drastic for a developer account to publish a single page of information about an external hosted software product, isn't it? On Facebook I just added a page, done. And paying you, Microsoft, took less information: you were happy to take my money before my identity was even 'verified' by this 3rd party's minions! "Double standards!", I roared. No-one cared. But it's the thought of getting it off your chest, you know. Luckily for me, everyone at Symantec was asleep when I was registering so they went for the fallback option in case phone calls were not possible: my Approver received an email. Imagine you have to explain the idiot web of security theater I was caught in to someone else who then has to reply a random person over the internet that I indeed was who I said I was. As she's a true sweetheart, she gave me the benefit of the doubt and assured that for now, I was who I said I was. Remember, this is for a desktop application, which is only a link to a website, some pictures and a piece of text. No file hosting, no payment processing, nothing, just a single page. Yeah, I also thought I was crazy. But we're not at the end of this quest yet. I clicked around in the confusing menus of the Windows Store dashboard and found the 'Desktop' section. I get a helpful screen with a warning in red that it can't find any certified 'apps'. True, I'm just getting started, buddy. I see a link: "Check the Windows apps you submitted for certification". Well, I haven't submitted anything, but let's see where it brings me. Oh the thrill of adventure! I click the link and I end up on this site: the hardware/desktop dashboard account registration. "Erm... but I just registered...", I mumbled to no-one in particular. Apparently for desktop registration / verification I have to register again, it tells me. But not only that, the desktop application has to be signed with a certificate. And not just some random el-cheapo certificate you can get at any mall's discount store. No, this certificate is special. It's precious. This certificate, the 'Microsoft Authenticode' Digital Certificate, is the only certificate that's acceptable, and jolly, it can be purchased from VeriSign for the price of only ... $99.-, but be quick, because this is a limited time offer! After that it's, I kid you not, $499.-. 500 dollars for a certificate to sign an executable. But, I do feel special, I got a special price. Only for me! I'm glowing. Not for long though. Here I started to wonder, what the benefit of it all was. I now again had to pay money for a shiny certificate which will add 'Solutions Design bv' to our installer as the publisher instead of 'unknown', while our customers download the file from our website. Not only that, but this was all about a Desktop application, which wasn't hosted by Microsoft. They only link to it. And make no mistake. These prices aren't single payments. Every year these have to be renewed. Like a membership of an exclusive club: you're special and privileged, but only if you cough up the dough. To give you an example how silly this all is: I added LLBLGen Pro and ORM Profiler to the Visual Studio Gallery some time ago. It's the same thing: it's a central place where one can find software which adds to / extends / works with Visual Studio. I could simply create the pages, add the information and they show up inside Visual Studio. No files are hosted at Microsoft, they're downloaded from our website. Exactly the same system. As I have to wait for the CC transcripts to arrive anyway, I can't proceed with publishing in this new shiny store. After the verification is complete I have to wait for verification of my software by Microsoft. Even Desktop applications need to be verified using a long list of rules which are mainly focused on Metro-style applications. Even while they're not hosted by Microsoft. I wonder what they'll find. "Your application wasn't approved. It violates rule 14 X sub D: it provides more value than our own competing framework". While I was writing this post, I tried to check something in the Windows Store Dashboard, to see whether I remembered it correctly. I was presented again with the question, after logging in with my live account, to enter the code that was just mailed to me. Not the previous code, a brand new one. Again I had to kick my mail server to pull the email to proceed. This was it. This 'experience' is so beyond miserable, I'm afraid I have to say goodbye for now to the 'Windows Store'. It's simply not worth my time. Now, about live accounts. You might know this: live accounts are tied to everything you do with Microsoft. So if you have an MSDN subscription, e.g. the one which costs over $5000.-, it's tied to this same live account. But the fun thing is, you can login with your live account to the MSDN subscriptions with just the account id and password. No additional code is mailed to you. While it gives you access to all Microsoft software available, including your licenses. Why the draconian security theater with this Windows Store, while all I want is to publish some desktop applications while on other Microsoft sites it's OK to simply sign in with your live account: no codes needed, no verification and no certificates? Microsoft, one thing you need with this store and that's: apps. Apps, apps, apps, apps, aaaaaaaaapps. Sorry, my bad, got carried away. I just can't stand the word 'app'. This store's shelves have to be filled to the brim with goods. But instead of being welcomed into the store with open arms, I have to fight an uphill battle with an endless list of rules and bullshit to earn the privilege to publish in this shiny store. As if I have to be thrilled to be one of the exclusive club called 'Windows Store Publishers'. As if Microsoft doesn't want it to succeed. Craig Stuntz sent me a link to an old blog post of his regarding code signing and uploading to Microsoft's old mobile store from back in the WinMo5 days: http://blogs.teamb.com/craigstuntz/2006/10/11/28357/. Good read and good background info about how little things changed over the years. I hope this helps Microsoft make things more clearer and smoother and also helps ISVs with their decision whether to go with the Windows Store scheme or ignore it. For now, I don't see the advantage of publishing there, especially not with the nonsense rules Microsoft cooked up. Perhaps it changes in the future, who knows.

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  • Windows Server 2008 R2 Software Deployment on Active Directory - Schema Issue

    - by weedave
    We have two servers, one running Windows Server 2003 SP2 and one running Windows Server 2008 R2. Both servers have their own versions of Group Policy Management (1.0.2 on 2003 and 6.0.0.1 on 2008). We are wanting to migrate everything over to the newer 2008 server, including software deployment. However, when I try to add a new software package using a .msi file, I get the following error: "The schema for the software installation data in the Active Directory does not match the required schema." I have tried two separate software packages and get the same error on the 2008 server. However, when I do the same on the 2003 server, it adds the software package without any problems. The .msi files I am using are up-to-date - one is the most recent version of Google Chrome. Is this problem caused by the different versions of the OS, or the Group Policy Management program? How do we "upgrade" our Active Directory to allow software deployment on the 2008 server? Thanks.

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  • Secret Server 7.3 released – store your team’s passwords securely.

    - by thycotic
    The Thycotic team just recently released 7.3 of our enterprise password management system.  The main improvement was the UI – we used lots of jQuery to make a Dashboard-like interface that allows you to create tabs, drag widgets, add/remove widgets etc.  This was a great face lift for a tool that is already the cornerstone for password management in many IT departments. Check out a few videos that show off the new stuff.   Jonathan Cogley is the CEO of Thycotic Software, an agile software services and product development company based in Washington DC.  Secret Server is our flagship enterprise password manager.

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  • How to find and fix performance problems in ORM powered applications

    - by FransBouma
    Once in a while we get requests about how to fix performance problems with our framework. As it comes down to following the same steps and looking into the same things every single time, I decided to write a blogpost about it instead, so more people can learn from this and solve performance problems in their O/R mapper powered applications. In some parts it's focused on LLBLGen Pro but it's also usable for other O/R mapping frameworks, as the vast majority of performance problems in O/R mapper powered applications are not specific for a certain O/R mapper framework. Too often, the developer looks at the wrong part of the application, trying to fix what isn't a problem in that part, and getting frustrated that 'things are so slow with <insert your favorite framework X here>'. I'm in the O/R mapper business for a long time now (almost 10 years, full time) and as it's a small world, we O/R mapper developers know almost all tricks to pull off by now: we all know what to do to make task ABC faster and what compromises (because there are almost always compromises) to deal with if we decide to make ABC faster that way. Some O/R mapper frameworks are faster in X, others in Y, but you can be sure the difference is mainly a result of a compromise some developers are willing to deal with and others aren't. That's why the O/R mapper frameworks on the market today are different in many ways, even though they all fetch and save entities from and to a database. I'm not suggesting there's no room for improvement in today's O/R mapper frameworks, there always is, but it's not a matter of 'the slowness of the application is caused by the O/R mapper' anymore. Perhaps query generation can be optimized a bit here, row materialization can be optimized a bit there, but it's mainly coming down to milliseconds. Still worth it if you're a framework developer, but it's not much compared to the time spend inside databases and in user code: if a complete fetch takes 40ms or 50ms (from call to entity object collection), it won't make a difference for your application as that 10ms difference won't be noticed. That's why it's very important to find the real locations of the problems so developers can fix them properly and don't get frustrated because their quest to get a fast, performing application failed. Performance tuning basics and rules Finding and fixing performance problems in any application is a strict procedure with four prescribed steps: isolate, analyze, interpret and fix, in that order. It's key that you don't skip a step nor make assumptions: these steps help you find the reason of a problem which seems to be there, and how to fix it or leave it as-is. Skipping a step, or when you assume things will be bad/slow without doing analysis will lead to the path of premature optimization and won't actually solve your problems, only create new ones. The most important rule of finding and fixing performance problems in software is that you have to understand what 'performance problem' actually means. Most developers will say "when a piece of software / code is slow, you have a performance problem". But is that actually the case? If I write a Linq query which will aggregate, group and sort 5 million rows from several tables to produce a resultset of 10 rows, it might take more than a couple of milliseconds before that resultset is ready to be consumed by other logic. If I solely look at the Linq query, the code consuming the resultset of the 10 rows and then look at the time it takes to complete the whole procedure, it will appear to me to be slow: all that time taken to produce and consume 10 rows? But if you look closer, if you analyze and interpret the situation, you'll see it does a tremendous amount of work, and in that light it might even be extremely fast. With every performance problem you encounter, always do realize that what you're trying to solve is perhaps not a technical problem at all, but a perception problem. The second most important rule you have to understand is based on the old saying "Penny wise, Pound Foolish": the part which takes e.g. 5% of the total time T for a given task isn't worth optimizing if you have another part which takes a much larger part of the total time T for that same given task. Optimizing parts which are relatively insignificant for the total time taken is not going to bring you better results overall, even if you totally optimize that part away. This is the core reason why analysis of the complete set of application parts which participate in a given task is key to being successful in solving performance problems: No analysis -> no problem -> no solution. One warning up front: hunting for performance will always include making compromises. Fast software can be made maintainable, but if you want to squeeze as much performance out of your software, you will inevitably be faced with the dilemma of compromising one or more from the group {readability, maintainability, features} for the extra performance you think you'll gain. It's then up to you to decide whether it's worth it. In almost all cases it's not. The reason for this is simple: the vast majority of performance problems can be solved by implementing the proper algorithms, the ones with proven Big O-characteristics so you know the performance you'll get plus you know the algorithm will work. The time taken by the algorithm implementing code is inevitable: you already implemented the best algorithm. You might find some optimizations on the technical level but in general these are minor. Let's look at the four steps to see how they guide us through the quest to find and fix performance problems. Isolate The first thing you need to do is to isolate the areas in your application which are assumed to be slow. For example, if your application is a web application and a given page is taking several seconds or even minutes to load, it's a good candidate to check out. It's important to start with the isolate step because it allows you to focus on a single code path per area with a clear begin and end and ignore the rest. The rest of the steps are taken per identified problematic area. Keep in mind that isolation focuses on tasks in an application, not code snippets. A task is something that's started in your application by either another task or the user, or another program, and has a beginning and an end. You can see a task as a piece of functionality offered by your application.  Analyze Once you've determined the problem areas, you have to perform analysis on the code paths of each area, to see where the performance problems occur and which areas are not the problem. This is a multi-layered effort: an application which uses an O/R mapper typically consists of multiple parts: there's likely some kind of interface (web, webservice, windows etc.), a part which controls the interface and business logic, the O/R mapper part and the RDBMS, all connected with either a network or inter-process connections provided by the OS or other means. Each of these parts, including the connectivity plumbing, eat up a part of the total time it takes to complete a task, e.g. load a webpage with all orders of a given customer X. To understand which parts participate in the task / area we're investigating and how much they contribute to the total time taken to complete the task, analysis of each participating task is essential. Start with the code you wrote which starts the task, analyze the code and track the path it follows through your application. What does the code do along the way, verify whether it's correct or not. Analyze whether you have implemented the right algorithms in your code for this particular area. Remember we're looking at one area at a time, which means we're ignoring all other code paths, just the code path of the current problematic area, from begin to end and back. Don't dig in and start optimizing at the code level just yet. We're just analyzing. If your analysis reveals big architectural stupidity, it's perhaps a good idea to rethink the architecture at this point. For the rest, we're analyzing which means we collect data about what could be wrong, for each participating part of the complete application. Reviewing the code you wrote is a good tool to get deeper understanding of what is going on for a given task but ultimately it lacks precision and overview what really happens: humans aren't good code interpreters, computers are. We therefore need to utilize tools to get deeper understanding about which parts contribute how much time to the total task, triggered by which other parts and for example how many times are they called. There are two different kind of tools which are necessary: .NET profilers and O/R mapper / RDBMS profilers. .NET profiling .NET profilers (e.g. dotTrace by JetBrains or Ants by Red Gate software) show exactly which pieces of code are called, how many times they're called, and the time it took to run that piece of code, at the method level and sometimes even at the line level. The .NET profilers are essential tools for understanding whether the time taken to complete a given task / area in your application is consumed by .NET code, where exactly in your code, the path to that code, how many times that code was called by other code and thus reveals where hotspots are located: the areas where a solution can be found. Importantly, they also reveal which areas can be left alone: remember our penny wise pound foolish saying: if a profiler reveals that a group of methods are fast, or don't contribute much to the total time taken for a given task, ignore them. Even if the code in them is perhaps complex and looks like a candidate for optimization: you can work all day on that, it won't matter.  As we're focusing on a single area of the application, it's best to start profiling right before you actually activate the task/area. Most .NET profilers support this by starting the application without starting the profiling procedure just yet. You navigate to the particular part which is slow, start profiling in the profiler, in your application you perform the actions which are considered slow, and afterwards you get a snapshot in the profiler. The snapshot contains the data collected by the profiler during the slow action, so most data is produced by code in the area to investigate. This is important, because it allows you to stay focused on a single area. O/R mapper and RDBMS profiling .NET profilers give you a good insight in the .NET side of things, but not in the RDBMS side of the application. As this article is about O/R mapper powered applications, we're also looking at databases, and the software making it possible to consume the database in your application: the O/R mapper. To understand which parts of the O/R mapper and database participate how much to the total time taken for task T, we need different tools. There are two kind of tools focusing on O/R mappers and database performance profiling: O/R mapper profilers and RDBMS profilers. For O/R mapper profilers, you can look at LLBLGen Prof by hibernating rhinos or the Linq to Sql/LLBLGen Pro profiler by Huagati. Hibernating rhinos also have profilers for other O/R mappers like NHibernate (NHProf) and Entity Framework (EFProf) and work the same as LLBLGen Prof. For RDBMS profilers, you have to look whether the RDBMS vendor has a profiler. For example for SQL Server, the profiler is shipped with SQL Server, for Oracle it's build into the RDBMS, however there are also 3rd party tools. Which tool you're using isn't really important, what's important is that you get insight in which queries are executed during the task / area we're currently focused on and how long they took. Here, the O/R mapper profilers have an advantage as they collect the time it took to execute the query from the application's perspective so they also collect the time it took to transport data across the network. This is important because a query which returns a massive resultset or a resultset with large blob/clob/ntext/image fields takes more time to get transported across the network than a small resultset and a database profiler doesn't take this into account most of the time. Another tool to use in this case, which is more low level and not all O/R mappers support it (though LLBLGen Pro and NHibernate as well do) is tracing: most O/R mappers offer some form of tracing or logging system which you can use to collect the SQL generated and executed and often also other activity behind the scenes. While tracing can produce a tremendous amount of data in some cases, it also gives insight in what's going on. Interpret After we've completed the analysis step it's time to look at the data we've collected. We've done code reviews to see whether we've done anything stupid and which parts actually take place and if the proper algorithms have been implemented. We've done .NET profiling to see which parts are choke points and how much time they contribute to the total time taken to complete the task we're investigating. We've performed O/R mapper profiling and RDBMS profiling to see which queries were executed during the task, how many queries were generated and executed and how long they took to complete, including network transportation. All this data reveals two things: which parts are big contributors to the total time taken and which parts are irrelevant. Both aspects are very important. The parts which are irrelevant (i.e. don't contribute significantly to the total time taken) can be ignored from now on, we won't look at them. The parts which contribute a lot to the total time taken are important to look at. We now have to first look at the .NET profiler results, to see whether the time taken is consumed in our own code, in .NET framework code, in the O/R mapper itself or somewhere else. For example if most of the time is consumed by DbCommand.ExecuteReader, the time it took to complete the task is depending on the time the data is fetched from the database. If there was just 1 query executed, according to tracing or O/R mapper profilers / RDBMS profilers, check whether that query is optimal, uses indexes or has to deal with a lot of data. Interpret means that you follow the path from begin to end through the data collected and determine where, along the path, the most time is contributed. It also means that you have to check whether this was expected or is totally unexpected. My previous example of the 10 row resultset of a query which groups millions of rows will likely reveal that a long time is spend inside the database and almost no time is spend in the .NET code, meaning the RDBMS part contributes the most to the total time taken, the rest is compared to that time, irrelevant. Considering the vastness of the source data set, it's expected this will take some time. However, does it need tweaking? Perhaps all possible tweaks are already in place. In the interpret step you then have to decide that further action in this area is necessary or not, based on what the analysis results show: if the analysis results were unexpected and in the area where the most time is contributed to the total time taken is room for improvement, action should be taken. If not, you can only accept the situation and move on. In all cases, document your decision together with the analysis you've done. If you decide that the perceived performance problem is actually expected due to the nature of the task performed, it's essential that in the future when someone else looks at the application and starts asking questions you can answer them properly and new analysis is only necessary if situations changed. Fix After interpreting the analysis results you've concluded that some areas need adjustment. This is the fix step: you're actively correcting the performance problem with proper action targeted at the real cause. In many cases related to O/R mapper powered applications it means you'll use different features of the O/R mapper to achieve the same goal, or apply optimizations at the RDBMS level. It could also mean you apply caching inside your application (compromise memory consumption over performance) to avoid unnecessary re-querying data and re-consuming the results. After applying a change, it's key you re-do the analysis and interpretation steps: compare the results and expectations with what you had before, to see whether your actions had any effect or whether it moved the problem to a different part of the application. Don't fall into the trap to do partly analysis: do the full analysis again: .NET profiling and O/R mapper / RDBMS profiling. It might very well be that the changes you've made make one part faster but another part significantly slower, in such a way that the overall problem hasn't changed at all. Performance tuning is dealing with compromises and making choices: to use one feature over the other, to accept a higher memory footprint, to go away from the strict-OO path and execute queries directly onto the RDBMS, these are choices and compromises which will cross your path if you want to fix performance problems with respect to O/R mappers or data-access and databases in general. In most cases it's not a big issue: alternatives are often good choices too and the compromises aren't that hard to deal with. What is important is that you document why you made a choice, a compromise: which analysis data, which interpretation led you to the choice made. This is key for good maintainability in the years to come. Most common performance problems with O/R mappers Below is an incomplete list of common performance problems related to data-access / O/R mappers / RDBMS code. It will help you with fixing the hotspots you found in the interpretation step. SELECT N+1: (Lazy-loading specific). Lazy loading triggered performance bottlenecks. Consider a list of Orders bound to a grid. You have a Field mapped onto a related field in Order, Customer.CompanyName. Showing this column in the grid will make the grid fetch (indirectly) for each row the Customer row. This means you'll get for the single list not 1 query (for the orders) but 1+(the number of orders shown) queries. To solve this: use eager loading using a prefetch path to fetch the customers with the orders. SELECT N+1 is easy to spot with an O/R mapper profiler or RDBMS profiler: if you see a lot of identical queries executed at once, you have this problem. Prefetch paths using many path nodes or sorting, or limiting. Eager loading problem. Prefetch paths can help with performance, but as 1 query is fetched per node, it can be the number of data fetched in a child node is bigger than you think. Also consider that data in every node is merged on the client within the parent. This is fast, but it also can take some time if you fetch massive amounts of entities. If you keep fetches small, you can use tuning parameters like the ParameterizedPrefetchPathThreshold setting to get more optimal queries. Deep inheritance hierarchies of type Target Per Entity/Type. If you use inheritance of type Target per Entity / Type (each type in the inheritance hierarchy is mapped onto its own table/view), fetches will join subtype- and supertype tables in many cases, which can lead to a lot of performance problems if the hierarchy has many types. With this problem, keep inheritance to a minimum if possible, or switch to a hierarchy of type Target Per Hierarchy, which means all entities in the inheritance hierarchy are mapped onto the same table/view. Of course this has its own set of drawbacks, but it's a compromise you might want to take. Fetching massive amounts of data by fetching large lists of entities. LLBLGen Pro supports paging (and limiting the # of rows returned), which is often key to process through large sets of data. Use paging on the RDBMS if possible (so a query is executed which returns only the rows in the page requested). When using paging in a web application, be sure that you switch server-side paging on on the datasourcecontrol used. In this case, paging on the grid alone is not enough: this can lead to fetching a lot of data which is then loaded into the grid and paged there. Keep note that analyzing queries for paging could lead to the false assumption that paging doesn't occur, e.g. when the query contains a field of type ntext/image/clob/blob and DISTINCT can't be applied while it should have (e.g. due to a join): the datareader will do DISTINCT filtering on the client. this is a little slower but it does perform paging functionality on the data-reader so it won't fetch all rows even if the query suggests it does. Fetch massive amounts of data because blob/clob/ntext/image fields aren't excluded. LLBLGen Pro supports field exclusion for queries. You can exclude fields (also in prefetch paths) per query to avoid fetching all fields of an entity, e.g. when you don't need them for the logic consuming the resultset. Excluding fields can greatly reduce the amount of time spend on data-transport across the network. Use this optimization if you see that there's a big difference between query execution time on the RDBMS and the time reported by the .NET profiler for the ExecuteReader method call. Doing client-side aggregates/scalar calculations by consuming a lot of data. If possible, try to formulate a scalar query or group by query using the projection system or GetScalar functionality of LLBLGen Pro to do data consumption on the RDBMS server. It's far more efficient to process data on the RDBMS server than to first load it all in memory, then traverse the data in-memory to calculate a value. Using .ToList() constructs inside linq queries. It might be you use .ToList() somewhere in a Linq query which makes the query be run partially in-memory. Example: var q = from c in metaData.Customers.ToList() where c.Country=="Norway" select c; This will actually fetch all customers in-memory and do an in-memory filtering, as the linq query is defined on an IEnumerable<T>, and not on the IQueryable<T>. Linq is nice, but it can often be a bit unclear where some parts of a Linq query might run. Fetching all entities to delete into memory first. To delete a set of entities it's rather inefficient to first fetch them all into memory and then delete them one by one. It's more efficient to execute a DELETE FROM ... WHERE query on the database directly to delete the entities in one go. LLBLGen Pro supports this feature, and so do some other O/R mappers. It's not always possible to do this operation in the context of an O/R mapper however: if an O/R mapper relies on a cache, these kind of operations are likely not supported because they make it impossible to track whether an entity is actually removed from the DB and thus can be removed from the cache. Fetching all entities to update with an expression into memory first. Similar to the previous point: it is more efficient to update a set of entities directly with a single UPDATE query using an expression instead of fetching the entities into memory first and then updating the entities in a loop, and afterwards saving them. It might however be a compromise you don't want to take as it is working around the idea of having an object graph in memory which is manipulated and instead makes the code fully aware there's a RDBMS somewhere. Conclusion Performance tuning is almost always about compromises and making choices. It's also about knowing where to look and how the systems in play behave and should behave. The four steps I provided should help you stay focused on the real problem and lead you towards the solution. Knowing how to optimally use the systems participating in your own code (.NET framework, O/R mapper, RDBMS, network/services) is key for success as well as knowing what's going on inside the application you built. I hope you'll find this guide useful in tracking down performance problems and dealing with them in a useful way.  

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  • Being a Team Lead is like playing Tetris

    - by thycotic
    Tucker has posted about his experiences as Team Lead on our product development team.  Team Leads are hands-on coders on our teams but they are also responsible for working with the ScrumMaster/ProductOwner to co-ordinate on the status and priority of tasks which is where the juggling begins. :) It takes good technical skills combined with people smarts and solid task management to move the entire team towards the end goal.   Jonathan Cogley is the CEO of Thycotic Software, an agile software services and product development company based in Washington DC.  Secret Server is our flagship enterprise password vault.

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  • What scientific plotting software is available?

    - by Helix
    I am currently doing some experimental work and I have a lot of data to trawl though. I use Gnumeric, and it's very good, but often I feel there has to be something better. Ideally I would like the maximum number of features with a minimal learning curve, but really I'd just like to know if there is something better than Gnumeric that I can use for manipulating and plotting data. What would you recommend?

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  • "Unable to locate package" errors for all software

    - by Mohammad Hosain Safari
    My apt-get doesn't install any programs. I try to install programs with apt-get install but always it shows same error: unable to locate package. For example I try to install the xbmc media center; here's what happens: $ sudo apt-get install xbmc Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package xbmc I have updated my package list with sudo apt-get update.

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  • What are some ramifications of open source software turning into closed source software? [on hold]

    - by Verrier
    If a company takes a permissively licensed open source application and then develops a closed source application from that by reworking extensive parts of the application, adding new features and applying bug fixes... Ignoring any license requirements... How does the transition happen and what can be done to prevent it beyond choosing a difference license? What are the (ethical or social) responsibilities for the company? (For example: Giving back to the open source project would be the ethical thing to do) If the open source version and closed source version are both available, how does the competition affect either product? Are there any examples of companies or products that have done this (either successfully or unsuccessfully) in the past? What was the community attitude toward those projects?

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  • Any idea for a master thesis in software engineering

    - by medusa
    Hi! I have to choose a thesis for my master degree. Time is limited to about 6 months. Do you have any idea? Any personal thesis that was successful? After searching around for some time now, i see the most famous topics are related to artificial intelligence, but i don't want something like that, because most of it would be just theory and boring. A lot of students present these kind of studies because those are the most difficult. I would prefer something that does not necessary include that mathematical complexity but which is an everyday-life topic, and gives concrete ideas, hypothesis, or solutions to some actual problems. Hope i gave my whole idea: i am looking for something that is different from the majority of what all students do, and able to impress the audience... :) I would really really appreciate any your suggestion, Thank you!

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  • Cannot launch software centre, neither update

    - by Michal
    m@samsung:~$ sudo rm /var/lib/apt/lists/* -vf [sudo] password for m: rm: cannot remove `/var/lib/apt/lists/partial': Is a directory m@samsung:~$ sudo apt-get update N: Ignoring file 'gnomebaker.lis' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension E: Malformed line 1 in source list /etc/apt/sources.list.d/gnomebaker.list (URI parse) E: The list of sources could not be read. m@samsung:~$

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  • Better Agile Retrospectives

    - by thycotic
    David has posted about the Agile Retrospectives book and his experiences.  Incremental change is fundamental to so many agile practices (probably the most important in my opinion) – and retrospectives are the best way to foster discussion and prompt change.  The problem is how to get everyone involved in the process.   Jonathan Cogley is the CEO of Thycotic Software, an agile software services and product development company based in Washington DC.  Secret Server is our flagship enterprise password vault.

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  • Indie Software Developers - How do I handle taxes?

    - by Connor
    I apologize if this is the wrong site to post on, perhaps someone could point me to the proper place if it is not. Hello, I am 17 years old and currently develop applications/games for Android and iPhone as well as develop internet websites and code a variety of my own projects. I have been very fortunate and have made a large amount of money and continue to make money online to the point where I do not need a stable job, though I'd like to get one after college. I've never held a job anywhere, and have never had to pay taxes. I'm coming into a lot of issues and I am quite confused. I get money from MANY sources- 15 different advertisement networks(!), 4 different payment processors, 5 different affiliate networks and a variety of other sources. All of them pay to different places and at different times (checking account, PayPal, reloadable debit card, ect.) I essentially have a list in a Notepad with names and login information for each source. I have also created a PHP script that uses cURL to grab all the revenue from each service, add it all up, then text me every few hours so I can keep track. It's a mess, but it's working OK, and I can create custom reports (for IRS?). But enough of that, my questions are about taxes in the US, and how indie developers handle it all. I'm at slightly over $250k so far this year, with negligible earnings last year. I have it all stockpiled in a bank account and haven't touched it, I'm a bit scared to. What do I file as? A sole proprietor, a business, just a regular person? How can I handle all of the different revenue sources? (AdSense, CJ, LinkShare) So far none of them have sent me any paperwork on taxes and I've read that I'm supposed to pay taxes quarterly? Do I need paperwork from EACH source to file? Or can I just say I got $x total and that'd be it? What percentage do you pay of total earnings? Average? Should I create an LLC? A corporation? Or stay as a developer? What would be the cheapest options? Could I go to jail? I haven't touched the money except a few dollars to help my parents pay the mortgage once. Any insight would be great. My parents have no idea what I should do, both have no forms of higher education and both have no high school diploma's. They just live day by day with simple jobs. I appreciate any help or experience with this.

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  • Developing in Notepad

    - by thycotic
    Kevin has posted about his experiences while developing a .NET app in Notepad while on vacation recently.  Personally I have found such simple exercises to be very useful in learning the fundamentals of a new platform (compiling, runtimes, etc) but I don’t ever like to be far from my IDE and my productivity add-ins such as keyboard shortcuts, Resharper, etc.     Jonathan Cogley is the CEO of Thycotic Software, an agile software services and product development company based in Washington DC.  Secret Server is our flagship enterprise password vault.

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  • My software center asks me to repair but says it cant repair due to an error

    - by Stevo
    This is the error installArchives() failed: dpkg: dependency problems prevent configuration of libmtp-dev: libmtp-dev depends on libmtp8 (= 1.0.2-1ubuntu1); however: Package libmtp8 is not installed. dpkg: error processing libmtp-dev (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: libmtp-dev Error in function: dpkg: dependency problems prevent configuration of libmtp-dev: libmtp-dev depends on libmtp8 (= 1.0.2-1ubuntu1); however: Package libmtp8 is not installed. dpkg: error processing libmtp-dev (--configure): dependency problems - leaving unconfigured

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  • Looking for mass cropping software

    - by Bart van Heukelom
    I'm looking for a tool than runs on Ubuntu that can let me: Open an image in a folder which has thousands Crop and rotate it Save as a copy, automatically named (not manually), with one click. Preferably with something in the name that I can later use to filter these cropped copies in Nautilus (unless it saves in another directory, that'd be even better). Move to next image and repeat Does it exist?

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  • Is "no installation" software a good thing?

    - by Yaron Naveh
    I am building an application that will, hopefully, be used by developers. To be appealing to developers I want it to be lightweight, small in size, and with no installation (e.g. xcopy). I trust more an application without installation to not put garbage in my registry, to be lightweight etc. My friend thinks the opposite: An installer puts shortcuts on the desktop / menu for me, it ensures cleanup via the uninstaller, and seems more official. I'm curious - what is everyone's take on this?

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  • Public Speaking in software development.

    - by mummey
    Greetings my fellow cubicle dwellers. I've found my role gradually change from "feature-maintainer" to "feature-developer". While much of the former would consist of fixing and/or updating an existing feature (and quietly grumbling about it's implementation with complete naiveté), in this new role I find: Have to communicate with immediate management to define the development requirements to turnaround the new feature Have to communicate with design to determine the user requirements of the new feature Have to communicate with QA to determine test sets for the new feature, as well as it's current state during development. Have to communicate with producers/project-managers to define remaining turnaround time as well as updates in development requirements. and finally, have to occasionally communicate with upper-management to defend the new feature and demonstrate it's minimized risk to the upcoming release. The last item is key here, and this took me a couple occasions to completely realize. In all, though, it becomes very apparent that communication skills ARE important, even or especially as such for developers who feel they 'own' the feature they're working on. All of this said, I recognize it's importance and would like to improve my skills in this area further. I enjoy one-on-one communication but find I tend to stutter a bit when speaking to any group larger than a few people I know well. Where can I find good resources to improve my own communication skills?

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  • unable to add/remove program in Ubuntu 12.04 LTS?

    - by Manish Kumar Chauhan
    ** my problem is as following: unable to add/remove any program using either update-manager or Synaptic Package Manager or terminal update-manager is asking for partial upgrade and while updating software-center 5.6.2 catalog , there is no progress beyond the line "this is may take a moment" synaptic is unable to obtain an exclusive lock, similarly can't do terminal command sudo apt-get update if i try to break down the lock using the command sudo fuser -cuk /var/lib/dpkg/lock; sudo rm -f /var/lib/dpkg/lock it turns off my monitor display and i have to restart the whole system. note: this whole trouble started ,when i found ubuntu software-center missing after adding a repository and reinstalled it. **

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  • Looking software for making an animated cartoon to present a new application/scenario idea

    - by Skarab
    I have an idea for an application (+usage scenario) and I would like to create an animated cartoon that shows a use case for this application and its novelty. My company is a rather big so I am looking for an interesting way to get people know my idea to get feedback/get a green light to further develop it. Therefore I am looking for an application (free or commercial) that I could use to realize such an animated cartoon. I have posted this quesion before on stackoverflow, but I think this might be a better community to ask such a question.

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