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  • Sudden restart now chrome kills computer

    - by Kai
    My computer suddenly restart itself the other day and when it came back up so much as clicking on the icon for Google Chrome freezes everything. I uninstalled Chrome and tried reinstalling is but as soon as the download finished, the computer froze again. I tried installing an earlier version (about a week prior) and it froze differently but still froze. I am also getting notification that the battery needs to be replaced. At the moment I am running it sans battery and using firefox and everything seems to be fine. I have a HP dv4t running Windows 7.

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  • Networking Problem MrxSmb event 50 "Delayed Write Failed" errors occurring all of the sudden

    - by Johnny Musso
    JUST THIS MONTH, we have started getting reports from a number of very stable clients that MrxSmb event id 50 errors keep appearing in their system event logs. Otherwise, they do not appear to have any networking problems except that there is a critical legacy application which seems to either be generating the MrxSmb errors or having errors occur because of them. The legacy application is comprised of 16 bit and 32 bit code and has not been changed or recompiled in many years. It has always been stable on Windows XP systems. The customers that have the problem usually have a small (5 clients or less) peer to peer network with all Windows XP systems. All service packs are loaded on the XP machines. Note: The only thing that seems to correct the problem is disabling opportunistic locking. I don't like this solution because it seems to slow down the network and sometimes causes record locking issues between users (on some networks). Also, this seems to have just started happening - as if a Windows update for XP has caused it? However, I have removed recent updates and it did not correct the issue. Thanks in advance for any help you can provide.

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  • ADO 2.8, VMWare and SQL Server - sudden bulk dropped connections

    - by CodeByMoonlight
    We have an overworked server currently running a single SQL Server 2000 instance on physical hardware, and about 40 different apps interact with it on a daily basis. Last year, the RAID controller failed and we had no spare, so IT Support hurriedly migrated it overnight to a copy running on a VMWare Server. While it was on that server everything ran much quicker due to it being a big improvement in spec. However, the biggest app using it had occasional serious errors which never occurred on physical hardware. Specifically, several times a week it would disconnect batches of users - anywhere from just ten to hundreds at once, and all at the same time. It didn't affect any particular users or PCs or offices - all were affected equally. The only common thing was the app, which is a VB6 app using ADO 2.8 to connect. The other apps connecting to that virtualised instance of SQL Server seemingly had no problems, although they were (and are) responsible for only a tiny fraction of the work involving this server. The upshot is that after about two weeks of loving the speed and hating the random mass disconnections (which we were never able to find a cause for), we sadly took the decision to return to physical hardware and the disconnections vanished. Now we've reached the point where the old server just can't handle all that's being asked of it, and we're intending to migrate everything to 2 or more other servers. The snag is that there's a good chance they'll have to be virtual ones again. Given what happened last time, I'm trying to find out what possible reasons there could be for these mass disconnections. We were running VMWare ESX, but the network is Novell-based. Also, the server had a linked server setup to connect to an Informix server using a known-to-be-buggy ODBC driver, and this is used throughout the day. Any ideas on the cause(s)?

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  • How to diagnose occasional sudden resets?

    - by steve314
    I have a Windows XP system, and have recently upgraded by adding 2 1GB sticks of RAM to the 2x0.5GB already present. Since then, about once per day (the system is used 8+ hours per day), the system has suddenly and unexpectedly reset. On a couple of occasions, the system has frozen completely, only responding to the power button being held in for several seconds to force power off. Nothing at all ever appears in the system event log that might indicate a possible cause - everything seems to suggest business as usual. Sounds like faulty memory - but memtest86+ says otherwise. A full test, taking over an hour, found no issues. The next likely suspicion, then, is that I've knocked something while installing the RAM. Trouble is, everything I can think of to test seems fine. I've opened up the case and prodded a few things around, hoping to get better contact on connections etc, but there's no sign yet as to whether that has made a difference or not. I thought about a malware-related timing fluke, but again, so far as I can tell I'm all clear. All I can think of to add to my checklist (mainly of things that I can't easily check) is... The power supply is (1) only 350W, (2) not necessarily the best quality, and (3) powering a Prescott P4 640 3.2GHz. Could that be borderline overloaded or about to die? How do I check? Is it possible that the CPU isn't getting cooled properly? I haven't had the fan past normal tickover even doing video encoding, and the only sane temperature reading from SpeedFan is pretty steady at 36 celcius, so probably not. Any thoughts? Is there a standard procedure for diagnosing this kind of fault?

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  • Sudden restart when Ubuntu almost loaded from disc.

    - by Wesley
    Hi all, Here are the specs beforehand: ECS K7SEM motherboard AMD Duron 900MHz 2x 256MB PC133 SDRAM The Best Power MT-500P 500W PSU Integrated graphics No hard drive DVD-ROM - will update with brand & model Now, I was starting up this machine after it was left outside for 3 months in winter weather. (I got this from a friend.) I was able to get it started and tried to load Ubuntu from the DVD-ROM. It was fairly successful and got up to the point when the Ubuntu logo is glowing. However, when Ubuntu was about to go to the main screen, the computer crashed and automatically rebooted. Is there any reason why this is happening? Also, I should mention that when I try to hit Delete on the BIOS screen to go to Setup, it only shows a screen with four lines saying something Novell something... I will edit with exact lines. Should I be resetting the BIOS or something? Thanks in advance.

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  • Sudden increase in avalable hard drive space

    - by Faken
    I was copying large files over to my computer for video editing and keeping an eye on available hard drive space I knew I should have had just enough space to put everything. However, as I was getting close to filling up my hard drive, the available free space suddenly jumped by about 30GB. Any idea what happened?

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  • Sudden increase in available hard drive space

    - by Faken
    I was copying large files over to my computer for video editing and keeping an eye on available hard drive space I knew I should have had just enough space to put everything. However, as I was getting close to filling up my hard drive, the available free space suddenly jumped by about 30GB. Any idea what happened?

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  • Sudden loss of Wi-Fi connectivity on OS X

    - by GJ.
    Occasionally while I work, without any special provocation, I lose connectivity via Wi-Fi. Other devices connected to the same wifi network have no interruption, and the problem gets resolved once I reboot my MacBook Air, so it's definitely a local problem. Observations: The Wi-Fi symbol in the menu indicates that I'm still connected, but apps can't actually connect neither to the Internet nor to other devices in the LAN. I can't connect to an alternate Wi-Fi network (e.g. Wi-Fi tethering via iPhone). I can connect to the Internet via iPhone USB tethering but this seems to only work some of the time. Only a reboot solves the problem but a regular restart gets stuck on a grey screen with rotating wheel (after all applications have closed) and I have to do a hard reset. How should I go about troubleshooting this? It used to happen very rarely but now is becoming more frequent (approaching once every 2-3 days on average).

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  • Cant access websites internally but can externally, happened all of a sudden on Windows Server 2008

    - by Mike Flynn
    Without any type of change I can access sites from within my server, not even Google. I can access them externally. I have no idea where to start. My internet Lan Settings are set to automatic and not to proxy. Nothing was changed on my end, how can I diagnose this issue? Check my server wasnt using a proxy Cant ping or access websites on my server, and others like google nslookup on my sites causes a refusal

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  • Sudden complaint that Windows is not genuine - some questions

    - by blade
    Hi, I used to use VMWare Workstation and made several VMs with Win Server 2008, which worked fine. My first tasks were to setup RDP, updates, and activate the OS. I deleted Workstation and thus did not have my VMs available to use for about 2 months. Now I have VMWare Server 2.0.2 as I this is free and I am going to get Hyper-V on a host Win Server in about March, but when I have accessed one of my VMs (haven't tried the others yet), it complains that the copy of Windows is not genuine. I now have a black screen but can access all my apps on the VM. Will the OS eventually shut me out from accessing it? I got my key from the Action Pack but the standard R2 key has been taken down and replaced with the Enteprise R2 key. I have Enterprise R2 but apparently the autorun is corrupt! Thanks

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  • Sudden slow read & write speed on all IO

    - by user23392
    I have a custom built rig that has 2 storage drives. for OS: Western Digital 1.0TB HARD DR 64MB for other stuff: Corsair Performance 3 128GB (SSD) [ expected read speed: 400 mb/s ] The system was incredibly fast for a couple of months, then one day i was playing a game then it started to get buggy (some sounds and objects disappearing), i stopped the game and the system seemed to be unstable so i had to shut it down, next morning i couldn't start it up, it was saying something about corrupt device. I formatted both disks and installed a fresh copy of windows, all i can say that since that day the system was never like before, it takes 10 minutes to boot up (the icons and desktop slowly appear). but once it's done the slowness isn't as noticeable. Here's my benchmark on the HDD ( read speed - write speed ): And the SSD: Anyone knows what could be the issue?

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  • Sudden "No Signal" in HDMI-DVI connection

    - by nazikus
    Yesterday I have connected external display Asus VW192C to my laptop Dell XPS 14-L421X via HDMI-to-DVI-D cable. And it worked perfectly fine from start. The day after, Asus screen went blank showing "No signal". Every time I connection/disconnection cable or power off/on the display it says "No signal". And I didn't change any system configurations meanwhile. To troubleshoot the problem, I have tried to connect laptop to TV (hdmi-to-hdmi) - it was fine. I've tried to connect a different laptop to the display via the same cable - worked fine as well. So its obviously something on system level, either Windows or graphics drivers. Also it seems that Windows still see the external display (I can move mouse pointer away from the main screen in Extended mode), but there's just no signal. Any ideas? What else to try? PS. My laptop has 2 graphics cards - GeForce 630M and Intel HD 4000 using NVidia Optimus technology. I have updated to latest Intel and NVidia drivers, still didn't help. PPS. Although I shouldn't have updated (from Intel support): "our Intel generic graphics drivers from the Intel website do not support using both Intel Graphics 4000 and NVidia GeForece GT630M". Nevertheless, it should not affect connectivity to additional display.

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  • Playbook is starting to get mail all of a sudden [closed]

    - by 1.21 gigawatts
    After 6 months my Playbook is just now this morning starting to pull in emails from my GMail account. Why? I didn't change anything on my end. The only difference I can think of (besides something changing on RIMs services end if that has any part in this) may be that I've been on a secure university connection for a few hours. I've been on this network before but the playbook doesn't seem to stay connected to it very long. Maybe it's because I have a lot of emails in my account? Has anyone else noticed this?

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  • Cannot ping Localhost so I can't shutdown Tomcat

    - by gav
    Hi, I installed Tomcat 6 using the tar-ball via wget. Startup of the server is fine but on shutdown I get a timeout exception. root@88:/usr/local/tomcat/logs# /usr/local/tomcat/bin/shutdown.sh Using CATALINA_BASE: /usr/local/tomcat Using CATALINA_HOME: /usr/local/tomcat Using CATALINA_TMPDIR: /usr/local/tomcat/temp Using JRE_HOME: /usr Using CLASSPATH: /usr/local/tomcat/bin/bootstrap.jar 30-Mar-2010 17:33:41 org.apache.catalina.startup.Catalina stopServer SEVERE: Catalina.stop: java.net.ConnectException: Connection timed out at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333) at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366) ... I read that this might be because I have a firewall blocking incoming connections on the shutdown port (8005). I have a default Ubuntu 9.04 installation running on a VPS with no rules in my iptables. How can I tell if that port is blocked? How can I check that the server is listening for connections on 8005? Bizarrely pinging localhost or the IP of my server fails from the server itself, whereas pinging the IP of my server from another machine succeeds. -------- EDIT -------- (In reply to Davey) Thanks for all the tips and suggestions! netstat -nlp Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 127.0.0.1:8005 0.0.0.0:* LISTEN 9611/java tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 28505/mysqld tcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 9611/java tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN ... So we can see that tomcat is listening, I just don't seem to be able to reach it. root@88:/usr/local/tomcat# telnet localhost 8005 Trying 127.0.0.1... Trying to telnet to the port Hangs indefinitely. I have no rules in my iptables so I don't think it's a firewall thing. root@88:/usr/local/tomcat# iptables --list Chain INPUT (policy ACCEPT) target prot opt source destination Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination This is the contents of /etc/hosts 127.0.0.1 localhost.localdomain localhost # Auto-generated hostname. Please do not remove this comment. 88.198.31.14 88.198.31.14 88 88 But I still can't ping localhost... do I need to check a loopback device is enabled properly or something? (I'm unsure how to do that if you do say yes :)). root@88:/usr/local/tomcat# ping localhost PING localhost (127.0.0.1) 56(84) bytes of data. --- localhost ping statistics --- 7 packets transmitted, 0 received, 100% packet loss, time 5999ms Trying to find out what the loop back is configured as; root@88:~# ifconfig lo lo Link encap:Local Loopback LOOPBACK MTU:16436 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) SOLUTION THANKS TO DAVEY I needed to bring up the interface (Not sure why it wasn't running). ifconfig lo up did the trick. root@88:~# ifconfig lo up root@88:~# ifconfig lo lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) root@88:~# ping localhost PING localhost.localdomain (127.0.0.1) 56(84) bytes of data. 64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=1 ttl=64 time=0.025 ms Thanks again, Gav

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  • I have ubuntu 11.10 64bit, can't shutdown or restart my pc?

    - by digitalcrow
    I have ubuntu 11.10 64bit, everything worked fine but after i uninstalled the airtime dj app i can't restart or shutdown my pc !! The only way to reach at the screen showing that system is going to shutdown is via terminal but it stucks and never shuts down ! I can't even restart it ! I can suspend my pc fine but can't shutdown or restart it. Need to keep the power button pressed for a long time to shut it down ! Do i have to look for a shutdown script and find out what is happening ?? I'm very unhappy with this it gives to my nerves.

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  • All the sudden my links not working in php

    - by francesco
    hi guys, I have a page where all links where working properly but all the sudden some links are not working anymore. I am puzzling myself to undersand why. Nothing really changed. Maybe some css details. Is there anyone who can give a clue? Thank you for any help. me abou twhat might have happened. Francesco PS sorry forgot to say that looking at the source code the links are there and they work. In design view they just do nothing. They look like normal text.

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  • All of a Sudden , Sql Server Timeout

    - by Adinochestva
    Hey Guys We got a legacy vb.net applicaction that was working for years But all of a sudden it stops working yesterday and gives sql server timeout Most part of application gives time out error , one part for example is below code : command2 = New SqlCommand("select * from Acc order by AccDate,AccNo,AccSeq", SBSConnection2) reader2 = command2.ExecuteReader() If reader2.HasRows() Then While reader2.Read() If IndiAccNo <> reader2("AccNo") Then CAccNo = CAccNo + 1 CAccSeq = 10001 IndiAccNo = reader2("AccNo") Else CAccSeq = CAccSeq + 1 End If command3 = New SqlCommand("update Acc Set AccNo=@NewAccNo,AccSeq=@NewAccSeq where AccNo=@AccNo and AccSeq=@AccSeq", SBSConnection3) command3.Parameters.Add("@AccNo", SqlDbType.Int).Value = reader2("AccNo") command3.Parameters.Add("@AccSeq", SqlDbType.Int).Value = reader2("AccSeq") command3.Parameters.Add("@NewAccNo", SqlDbType.Int).Value = CAccNo command3.Parameters.Add("@NewAccSeq", SqlDbType.Int).Value = CAccSeq command3.ExecuteNonQuery() End While End If It was working and now gives time out in command3.ExecuteNonQuery() Any ideas ?

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  • 'pskill \\hostname winlogon' might budge a server "stuck rebooting", but why?

    - by Snoi
    Question: Executing remote (Sysinternals) command... pskill \\machine winlogon ...can budge a server that is stuck rebooting, but how/why does this work? How do you know which service to kill? To recreate (e.g.): You run Windows Update, allow a reboot, and ...NOTHING! RDP gets cut off but the server does not reboot. Just about every other service seems to stay up. Further Background: I've faced this problem on VMs hosted around the planet for some years, and used various sc.exe and shutdown commands to learn the state of and attempt remote reboot of servers in such a state, with limited success. Most datacentres don't offer any way to see the true console or power off/on such machines. They charge $$ for you to call them to do such simple things after hours, when you nearly always have to run your maint tasks. e.g. NET USE \\machine\IPC$ /USER:login password sc \\machine query RpcSs sc \\machine query TermService sc \\machine query wuauserv tasklist /s machine This occasionally works for me... shutdown /m \\machine /r /f /t: 0 ...but more often than not it fails with: A system shutdown is in progress (1115). I found this question, and the answer by @Tweek, and it worked really well, but was I just lucky? Can not RDP to Win 2003 box or initiate remote restart @Tweek said to run: pskill \\hostname winlogon ...and that got me past this situation in a new way (Server 2008 R2 in my most recent case) - really useful! I just need to understand if I got lucky or there is more science here. What I'd like to know is why the winlogon process? @Livne said to use "tasklist /s HostName" to see what is the culprit, but how do you tell from the listed output? It's just a list of running tasks etc. From that I would not know what to look for, nor could I see anything about the winlogon process that suggested to my eyes that was the one to kill.

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  • Windows shutting down, CPU maxing out in Windows-7 32-bit? [closed]

    - by Vivek Sharma
    I have no idea, what is happening to my laptop. For last 5-6 times it has automatically shutdown while running, without doing anything serious. And I even do get the message during boot which says - Start windows normal - Start in safe mode It just boots up normal. Few days ago, my screen blinked and it the PC shutdown immediately. After that I was not able to get it started. I got it repaired, the guy said he has replaced the display chip (nVidia-nvs-140), but i seriously doubt that. Now it started working, but would shutdown every 20 mins or so. I have a dual boot, ubuntu-11.10 works just fine. Virus scan on windows shows nothing. I am pasting my perfmon output. My CPU for reason is maxing out to 100% continously, for windows internal processes. Please have a look at the attached file. Strangly now for last 2 hours it is working fine, but i am just writing emails and reading excels. ThinkPad T61 | t9300 | 3gb | nVidia 140 nvs-quadro (latest driver 296.10) What do you suggest?

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  • socket.shutdown vs socket.close

    - by Jason Baker
    I recently saw a bit of code that looked like this (with sock being a socket object of course): sock.shutdown(socket.SHUT_RDWR) sock.close() What exactly is the purpose of calling shutdown on the socket and then closing it? If it makes a difference, this socket is being used for non-blocking IO.

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  • Lost all privileges since upgrading to 13.10

    - by Chris Poole
    Since upgrading to 13.10, I no longer have the 'privileges' to do the following things: Mount USB/CDROM drives Run software centre or software updater Press the GUI shut down or restart buttons Unlock my account in the 'settings - user accounts' section (padlock is greyed out) Also, when logging on as a guest user I get error messages relating to Compiz crashing with SIGSEGV and it hangs on a blank wallpaper screen. However, I still am able to use sudo in the terminal. Output of 'groups' is jenchris adm dialout cdrom sudo audio video plugdev lpadmin admin pulse pulse-access sambashare sudo usermod -U username doesn't have any effect Output of sudo dpkg-reconfigure -phigh -a acpid stop/waiting acpid start/running, process 30454 * Starting AppArmor profiles Skipping profile in /etc/apparmor.d/disable: usr.bin.firefox Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd [ OK ] * Reloading AppArmor profiles Skipping profile in /etc/apparmor.d/disable: usr.bin.firefox Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd [ OK ] apport stop/waiting apport start/running gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <[email protected]>" not changed gpg: key FBB75451: "Ubuntu CD Image Automatic Signing Key <[email protected]>" not changed gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <[email protected]>" not changed gpg: key EFE21092: "Ubuntu CD Image Automatic Signing Key (2012) <[email protected]>" not changed gpg: Total number processed: 4 gpg: unchanged: 4 atd stop/waiting atd start/running, process 1388 avahi-daemon stop/waiting avahi-daemon start/running, process 1521 Rebuilding /usr/share/applications/bamf-2.index... update-alternatives: using /usr/share/man/man7/bash-builtins.7.gz to provide /usr/share/man/man7/builtins.7.gz (builtins.7.gz) in auto mode update-binfmts: warning: current package is openjdk-7, but binary format already installed by openjdk-6 binfmt-support stop/waiting bluetooth stop/waiting bluetooth start/running, process 4255 update-initramfs: deferring update (trigger activated) /var/lib/dpkg/info/compiz.config: 1: /var/lib/dpkg/info/compiz.config: [general]: not found /var/lib/dpkg/info/compiz.config: 2: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 3: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 5: /var/lib/dpkg/info/compiz.config: [gnome_session]: not found /var/lib/dpkg/info/compiz.config: 6: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 7: /var/lib/dpkg/info/compiz.config: integration: not found /var/lib/dpkg/info/compiz.config: 8: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 9: /var/lib/dpkg/info/compiz.config: profile: not found /var/lib/dpkg/info/compiz.config: 11: /var/lib/dpkg/info/compiz.config: [general_ubuntu]: not found /var/lib/dpkg/info/compiz.config: 12: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 13: /var/lib/dpkg/info/compiz.config: integration: not found /var/lib/dpkg/info/compiz.config: 14: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 15: /var/lib/dpkg/info/compiz.config: profile: not found

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  • intel atom getting too hot

    - by user59565
    I own an Asus 1215N which is getting very hot Intel Atom 525D dual core ION 2 (geforce 220 + GMA 3150) 4 GB RAM Ubuntu 12.04 it hits 86 C at idle. Some times (at load or turned on 1 hour) it shuts down due to heat, in Windows 7 it runs idle at 49 C. I tried an acpi call to shut down the nVidia chip which is cooled together with the Atom chip. That didn't solve the problem. To check up to see if it really turned off I checked how much power the laptop consumed, it only went from using 1400 mW to 860 mW, no changes in heat. I also tried reapply the standard heat adhesive, the old heat adhesive made it run at 97 (it couldn't even put up a useful install of Ubuntu). This really annoys me, as Ubuntu is the OS of choice to me. Should I try compile the kernel? Is it true that compile for a P4 is the better choice to the atom, when compiling the kernel for this processor architecture? Now I tried compiling the kernel for atom. Now temperature is 83 C (think the drop has more to do with ambient temp than the customized kernel) help appreciated

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  • External USB hard drive makes noises when the computer is turned off

    - by Amir Adar
    I have an external USB hard drive of 500GB. I can't tell what model it is exactly, as nothing specific is written on it and I don't have the box anymore. I use it as a backup disk. It works absolutely fine when the computer is turned on: no problems with writing or reading, and everything is done in dead silence. However, if I turn the computer off and the disk is still connected, it stays on and makes clicking noises. For that reason I only connect it when I need to back up or restore. Does that mean there's a problem with the disk, or with some preferences in the system itself? Or something else?

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