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• NEW 2-Day Instructor Led Course on Oracle Data Mining Now Available!

  - by chberger

  A NEW 2-Day Instructor Led Course on Oracle Data Mining has been developed for customers and anyone wanting to learn more about data mining, predictive analytics and knowledge discovery inside the Oracle Database.  Course Objectives: Explain basic data mining concepts and describe the benefits of predictive analysis Understand primary data mining tasks, and describe the key steps of a data mining process Use the Oracle Data Miner to build,evaluate, and apply multiple data mining models Use Oracle Data Mining's predictions and insights to address many kinds of business problems, including: Predict individual behavior, Predict values, Find co-occurring events Learn how to deploy data mining results for real-time access by end-users Five reasons why you should attend this 2 day Oracle Data Mining Oracle University course. With Oracle Data Mining, a component of the Oracle Advanced Analytics Option, you will learn to gain insight and foresight to: Go beyond simple BI and dashboards about the past. This course will teach you about "data mining" and "predictive analytics", analytical techniques that can provide huge competitive advantage Take advantage of your data and investment in Oracle technology Leverage all the data in your data warehouse, customer data, service data, sales data, customer comments and other unstructured data, point of sale (POS) data, to build and deploy predictive models throughout the enterprise. Learn how to explore and understand your data and find patterns and relationships that were previously hidden Focus on solving strategic challenges to the business, for example, targeting "best customers" with the right offer, identifying product bundles, detecting anomalies and potential fraud, finding natural customer segments and gaining customer insight.

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• Oracle 10g express home page is not coming up

  - by Adnan Anwar

  Hello All: My Oracle 10g Express Edition , I can login in the SQL plus but I cannot login into oracle via SQL developer and cannot view the Home page at link http://127.0.0.1:8080/apex. This was working fine until yesterday. I have checked via (WINDOWS)netstat -ab and no other app is using the 8080 port. The only thing I did today was I changed my SQL server 2005 Developer edition from Windows authentication to Mixed Mode authentication. Can anyone let me know how to get the Oracle Web page and the SQL Developer to work. I will gratly appreciate that. Thanks! Adnan A.

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Solaris: Programmatic interface to ifconfig?

  - by David Citron

  I'm looking for a programmatic interface to the Solaris ifconfig(1M) command. Apparently Linux has the getifaddrs(3) command, but as far as I can tell this has not been ported to Solaris. Short of attempting to use the code at the link above, is there any way to determine ifconfig(1M)-type data (network interface presence, state, etc.) without forking the system command and parsing the output?

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• migrating Solaris to RH: network latency issue, tcp window size & other tcp parameters

  - by Bastien

  Hello I have a client/server app (Java) that I'm migrating from Solaris to RH Linux. since I started running it in RH, I noticed some issues related to latency. I managed to isolate the problem that looks like this: client sends 5 messages (32 bytes each) in a row (same application timestamp) to the server. server echos messages. client receives replies and prints round trip time for each msg. in Solaris, all is well: I get ALL 5 replies at the same time, roughly 80ms after having sent original messages (client & server are several thousands miles away from each other: my ping RTT is 80ms, all normal). in RH, first 3 messages are echoed normally (they arrive 80ms after they've been sent), however the following 2 arrive 80ms later (so total 160ms RTT). the pattern is always the same. clearly looked like a TCP problem. on my solaris box, I had previously configured the tcp stack with 2 specific options: disable nagle algorithm globally set tcp_deferred_acks_max to 0 on RH, it's not possible to disable nagle globally, but I disabled it on all of my apps' sockets (TCP_NODELAY). so I started playing with tcpdump (on the server machine), and compared both outputs: SOLARIS: 22 2.085645 client server TCP 56150 > 6006 [PSH, ACK] Seq=111 Ack=106 Win=66672 Len=22 "MSG_1 RCV" 23 2.085680 server client TCP 6006 > 56150 [ACK] Seq=106 Ack=133 Win=50400 Len=0 24 2.085908 client server TCP 56150 > 6006 [PSH, ACK] Seq=133 Ack=106 Win=66672 Len=22 "MSG_2 RCV" 25 2.085925 server client TCP 6006 > 56150 [ACK] Seq=106 Ack=155 Win=50400 Len=0 26 2.086175 client server TCP 56150 > 6006 [PSH, ACK] Seq=155 Ack=106 Win=66672 Len=22 "MSG_3 RCV" 27 2.086192 server client TCP 6006 > 56150 [ACK] Seq=106 Ack=177 Win=50400 Len=0 28 2.086243 server client TCP 6006 > 56150 [PSH, ACK] Seq=106 Ack=177 Win=50400 Len=21 "MSG_1 ECHO" 29 2.086440 client server TCP 56150 > 6006 [PSH, ACK] Seq=177 Ack=106 Win=66672 Len=22 "MSG_4 RCV" 30 2.086454 server client TCP 6006 > 56150 [ACK] Seq=127 Ack=199 Win=50400 Len=0 31 2.086659 server client TCP 6006 > 56150 [PSH, ACK] Seq=127 Ack=199 Win=50400 Len=21 "MSG_2 ECHO" 32 2.086708 client server TCP 56150 > 6006 [PSH, ACK] Seq=199 Ack=106 Win=66672 Len=22 "MSG_5 RCV" 33 2.086721 server client TCP 6006 > 56150 [ACK] Seq=148 Ack=221 Win=50400 Len=0 34 2.086947 server client TCP 6006 > 56150 [PSH, ACK] Seq=148 Ack=221 Win=50400 Len=21 "MSG_3 ECHO" 35 2.087196 server client TCP 6006 > 56150 [PSH, ACK] Seq=169 Ack=221 Win=50400 Len=21 "MSG_4 ECHO" 36 2.087500 server client TCP 6006 > 56150 [PSH, ACK] Seq=190 Ack=221 Win=50400 Len=21 "MSG_5 ECHO" 37 2.165390 client server TCP 56150 > 6006 [ACK] Seq=221 Ack=148 Win=66632 Len=0 38 2.166314 client server TCP 56150 > 6006 [ACK] Seq=221 Ack=190 Win=66588 Len=0 39 2.364135 client server TCP 56150 > 6006 [ACK] Seq=221 Ack=211 Win=66568 Len=0 REDHAT: 17 2.081163 client server TCP 55879 > 6006 [PSH, ACK] Seq=111 Ack=106 Win=66672 Len=22 "MSG_1 RCV" 18 2.081178 server client TCP 6006 > 55879 [ACK] Seq=106 Ack=133 Win=5888 Len=0 19 2.081297 server client TCP 6006 > 55879 [PSH, ACK] Seq=106 Ack=133 Win=5888 Len=21 "MSG_1 ECHO" 20 2.081711 client server TCP 55879 > 6006 [PSH, ACK] Seq=133 Ack=106 Win=66672 Len=22 "MSG_2 RCV" 21 2.081761 client server TCP 55879 > 6006 [PSH, ACK] Seq=155 Ack=106 Win=66672 Len=22 "MSG_3 RCV" 22 2.081846 server client TCP 6006 > 55879 [PSH, ACK] Seq=127 Ack=177 Win=5888 Len=21 "MSG_2 ECHO" 23 2.081995 server client TCP 6006 > 55879 [PSH, ACK] Seq=148 Ack=177 Win=5888 Len=21 "MSG_3 ECHO" 24 2.082011 client server TCP 55879 > 6006 [PSH, ACK] Seq=177 Ack=106 Win=66672 Len=22 "MSG_4 RCV" 25 2.082362 client server TCP 55879 > 6006 [PSH, ACK] Seq=199 Ack=106 Win=66672 Len=22 "MSG_5 RCV" 26 2.082377 server client TCP 6006 > 55879 [ACK] Seq=169 Ack=221 Win=5888 Len=0 27 2.171003 client server TCP 55879 > 6006 [ACK] Seq=221 Ack=148 Win=66632 Len=0 28 2.171019 server client TCP 6006 > 55879 [PSH, ACK] Seq=169 Ack=221 Win=5888 Len=42 "MSG_4 ECHO + MSG_5 ECHO" 29 2.257498 client server TCP 55879 > 6006 [ACK] Seq=221 Ack=211 Win=66568 Len=0 so, I got confirmation things are not working correctly for RH: packet 28 is sent TOO LATE, it looks like the server is waiting for packet 27's ACK before doing anything. seems to me it's the most likely reason... then I realized that the "Win" parameters are different on Solaris & RH dumps: 50400 on Solaris, only 5888 on RH. that's another hint... I read the doc about the slide window & buffer window, and played around with the rcvBuffer & sendBuffer in java on my sockets, but never managed to change this 5888 value to anything else (I checked each time directly with tcpdump). does anybody know how to do this ? I'm having a hard time getting definitive information, as in some cases there's "auto-negotiation" that I might need to bypass, etc... I eventually managed to get only partially rid of my initial problem by setting the "tcp_slow_start_after_idle" parameter to 0 on RH, but it did not change the "win" parameter at all. the same problem was there for the first 4 groups of 5 messages, with TCP retransmission & TCP Dup ACK in tcpdump, then the problem disappeared altogether for all following groups of 5 messages. It doesn't seem like a very clean and/or generic solution to me. I'd really like to reproduce the exact same conditions under both OSes. I'll keep researching, but any help from TCP gurus would be greatly appreciated ! thanks !

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• sql server 2008 express one row write problem

  - by bojanskr

  Hi everyone, I have the most bizarre problem(at least it is bizarre to me) with MSSQL Server Express 2008. The problem is the following: On the development machine I use MS SQL Server 2008 Enterprise....I get some data from a WCF service and write that data to the db (simple as it can be)....I should point out however that the writing, it is done in a separate thread. BUt, anyway no problems during development...all the data is there. Then I set everything up(connection strings .\SQLEXPRESS, other settings) build in Release and copy that to a test machine that has MS SQL Server Express installed(because my application is a client application and it should work with Express)...I run the program....the program retrieves the data from the service...and when I look at the database...I'm in for a big suprise...there's only one row written(the first row received from the WCF service). I would really appreciate any help...I'm in a deadlock here. Thanks in advance. Bojan

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• Installing software on Solaris

  - by sturda

  I'd like to install several unix utilities (incl. xmlstarlet, wget) on a solaris 10 machine which I don't have root access to (obviously, I have a user account). I'm not that experienced with solaris and am wondering if I can simply get hold of an uber binary for each utility I need and just place this in my home directory? Is this feasible? Many thanks

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• Top Questions and Answers for Pluging into Oracle Database as a Service

  - by David Swanger

  Yesterday we hosted a comprehensive online forum that shared a comprehensive path to help your organization design, deploy, and deliver a Database as a Service cloud. If you missed the online forum, you can watch it on demand by registering here. We received numerous questions.  Below are highlights of the most informative: DBaaS requires a lengthy and careful design efforts. What is the minimum requirements of setting up a scaled-down environment and test it out? You should have an OEM 12c environment for DBaaS administration and then a target database deployment platform that has the key characteristics of what your production environment will look like. This could be a single server or it could be a small pool of hosts if your production DBaaS will be larger and you want to test a more robust / real world configuration with Zones and Pools or DR capabilities for example. How does this benefit companies having their own data center? This allows companies to transform their internal IT to a service delivery model for the database. The benefits to the company are significant cost savings, improved business agility and reduced risk. The benefits to the consumers (internal) of services if much fast provisioning, and response to change in business requirements. From a deployment perspective, is DBaaS's job solely DBA's job? The best deployment model enables the DBA (or end-user) to control the entire process. All resources required to deploy the service are pre-provisioned, and there are no external dependencies (on network, storage, sysadmins teams). The service is created either via a self-service portal or by the DBA. The purpose of self service seems to be that the end user does not rely on the DBA. I just need to give him a template. He decides how much AMM he needs. Why shall I set it one by one. That doesn't seem to be the purpose of self service. Most customers we have worked with define a standardized service catalog, with a few (2 to 5) different classes of service. For each of these classes, there is a pre-defined deployment template, and the user has the ability to select from some pre-defined service sizes. The administrator only has to create this catalog once. Each user then simply selects from the options offered in the catalog.  Looking at DBaaS service definition, it seems to be no different from a service definition provided by a well defined DBA team. Why do you attribute it to DBaaS? There are a couple of perspectives. First, some organizations might already be operating with a high level of standardization and a higher level of maturity from an ITIL or Service Management perspective. Their journey to DBaaS could be shorter and their Service Definition will evolve less but they still might need to add capabilities such as Self Service and Metering/Chargeback. Other organizations are still operating in highly siloed environments with little automation and their formal Service Definition (if they have one) will be a lot less mature today. Therefore their future state DBaaS will look a lot different from their current state, as will their Service Definition. How database as a service impact or help with "Click to Compute" or deploying "Database in cloud infrastructure" DBaaS enables Click to Compute. Oracle DBaaS can be implemented using three architecture models: Oracle Multitenant 12c, native consolidation using Oracle Database and consolidation using virtualization in infrastructure cloud. As Deploy session showed, you get higher consolidating density and efficiency using Multitenant and higher isolation using infrastructure cloud. Depending upon your business needs, DBaaS can be implemented using any of these models. How exactly is the DBaaS different from the traditional db? Storage/OS/DB all together to 'transparently' provide service to applications? Will there be across-databases access by application/user. Some key differences are: 1) The services run on a shared platform. 2) The services can be rapidly provisioned (< 15 minutes). 3) The services are dynamic and can be relocated, grown, shrunk as needed to meet business needs without disruption and rapidly. 4) The user is able to provision the services directly from a standardized service catalog.. With 24x7x365 databases its difficult to find off peak hrs to do basic admin tasks such as gathering stats, running backups, batch jobs. How does pluggable database handle this and different needs/patching downtime of apps databases might be serving? You can gather stats in Oracle Multitenant the same way you had been in regular databases. Regarding patching/upgrading, Oracle Multitenant makes patch/upgrade very efficient in that you can pre-provision a new version/patched multitenant db in a different ORACLE_HOME and then unplug a PDB from its CDB and plug it into the newer/patched CDB in seconds.  Thanks for all the great questions!  If you'd like to learn more and missed the online forum, you can watch it on demand here.

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• Experience Oracle Enterprise Data Quality at OpenWorld 2012

  - by Mala Narasimharajan

  This year Enterprise Data Quality features sessions designed to cover topics above and beyond product strategy and roadmap. Specifically, we have planned to have sessions around data governance, how does EDQ enable data acquisition, migration as well as integration. In addition, check out our hands-on-lab to see for yourself the new enhancements and integration to EDQ. Finally, no OpenWorld is complete without fully exploring the DemoGrounds – come and learn how enterprise data quality is critical to enterprise success and fit-for-purpose data. SESSIONS Mon Oct 1   1:45 PM - 2:45 PM Oracle Enterprise Data Quality: Product Overview and Roadmap Moscone West – 3006 Wed Oct 3   1:15 PM - 2:15 PM Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform                                                   Moscone West – 3000 Thurs – Oct 4   12:45 PM - 1:45 PM Data Acquisition, Migration, and Integration with the Oracle Enterprise Data Quality Platform                                                 Moscone West – 3005     HANDS ON LAB – Mon Oct 1   4:45 PM - 5:45 PM Introduction to Oracle Enterprise Data Quality Application                                                                                                                   Marriott Marquis - Salon ½ DEMO   Trusted Data with Oracle Enterprise Data Quality Moscone South, Right - S-243

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• Poll: How long will you wait before using Solaris 11 on production systems?

  - by nospam(at)example.com (Joerg Moellenkamp)

  When Sun released Solaris 10, it was my first migration phase to a new Solaris major release while being part of Sun. At that time i heard a lot of comments between "Oh, we will install it on new systems on day 1" to "oh ... not that fast ... we will wait ... we are not that fast ... we will do it in a year". I would like to get some additional insight and so i set up the poll plugin for s9y to get the answer to the question "How long will you wait before using Solaris 11 on production system?". Thank you for your participation!

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• New Whitepaper: Best Practices for Gathering EBS Database Statistics

  - by Elke Phelps (Oracle Development)

  Most Oracle Applications DBAs and E-Business Suite users understand the importance of accurate database statistics.  Missing, stale or skewed statistics can adversely affect performance.  Oracle E-Business Suite statistics should only be gathered using FND_STATS or the Gather Statistics concurrent request. Gathering statistics with DBMS_STATS or the desupported ANALYZE command may result in suboptimal executions plans for E-Business Suite. Our E-Business Suite Performance Team has been busy implementing and testing new features for gathering statistics using FND_STATS in Oracle E-Business Suite databases.  The new features and guidelines for when and how to gather statistics are published in the following whitepaper: Best Practices for Gathering Statistics with Oracle E-Business Suite (Note 1586374.1) The new white paper details the following options for gathering statistics using FND_STATS and the Gather Statistics concurrent request:: History Mode - backup existing statistics prior to gather new statistics GATHER_AUTO Option - gather statistics for tables based upon % change Histograms - collect statistics for histograms AUTO Sampling - use the new FND_STATS feature that supports the AUTO option for using AUTO sample size Extended Statistics - use the new FND_STATS feature that supports the creation of column groups and automatic statistics collection on the column groups when table statistics are gathered Incremental Statistics - gather incremental statistics for partitioned tables The new white paper also includes examples and performance test cases for the following: Extended Optimizer Statistics Incremental Statistics Gathering Concurrent Statistics Gathering This white paper includes details about the standalone Oracle E-Business Suite Release 11i and 12 patches that are required to take advantage of this new functionality. Your feedback is welcome We would be very interested in hearing about your experiences with these new options for gathering statistics.  Please feel free to post your comments here or drop us a line privately.Related Oracle OpenWorld 2013 Session Getting Optimal Performance from Oracle E-Business Suite (CON8485) Related My Oracle Support Notes Collecting Statistics with Oracle EBS 11i and R12 (Note 368252.1) Non-EBS Related Blogs, White Papers and My Oracle Support Notes  Oracle Optimizer Blog Understanding Optimizer Statistic (white paper) Fixed Objects Statistics(GATHER_FIXED_OBJECTS_STATS) Considerations (Note 798257.1)

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• Is it possible to boot from a passthrough lsi2008 under esxi?

  - by Kurt

  I currently have Solaris 11 Express running on bare metal. I'd like to convert the machine to an ESXI host and run the existing os as a virtual machine. I have ESXI setup, the virtual machine made, if I boot the vm from the recovery disk the drives and lsi2008 controller is visible. Everything looks like it should work, but the vm bios does not seem to try and boot from the controller. Is this just impossible?

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• What causes "system call failed" and there are hanging ie processes?

  - by TecBrat

  System: Windows 7 Home Premium IE: 11.0.9600.17107 When I have had many, many apps and windows open, sometimes I'll try to access a folder and get a dialog that says "System Call Failed". I have found the fix for it is to open the task manager and End Process Tree on iexplore.exe and iexplore.exe *32. Often times there will be several of these even when I have closed all my browser windows. Does anyone have any experience with this error?

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• We have a Solaris 9 server running Oracle 10G and have been getting memory consumption errors for a few weeks now

  - by another_netadmin

  We recently upgraded our Enterprise application and everything worked ok until one weekend when we did a server reboot, ever since then we have run into memory errors. The server has 4GB of physical memory installed and the kernel parameters are set to the following (/etc/system). I'm not an Oracle guy so I'm not sure where to start looking but any informaiton is greatly appreciated. Thanks in advance. There are two databases running on this server, one is a production database and the other is a pre-production database. [root@bandb /]# cat /etc/system | grep seminfo set semsys:seminfo_semmni=100 set semsys:seminfo_semmns=2048 set semsys:seminfo_semmsl=400 set semsys:seminfo_semopm=100 set semsys:seminfo_semvmx=32767 [root@bandb /]# cat /etc/system | grep shminfo set shmsys:shminfo_shmmax=4294967295 set shmsys:shminfo_shmmin=1 set shmsys:shminfo_shmmni=100 set shmsys:shminfo_shmseg=10 [root@bandb /]#

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• Envista: Coordinating Utilities with Oracle Spatial 11g

  - by stephen.garth

  It's annoying when the same streets seem to be perpetually dug up for utility construction or maintenance by your water or sewer department, electric utility, gas company or telephone company. Can't they do a better job of coordinating these activities? In this podcast, Marc Fagan, Executive VP of Product Management from Envista describes a Software-as-a-Service solution that Envista provides for utilities and public works departments to coordinate upcoming construction work, using Oracle Database 11g with Oracle Spatial. Each participating utility enters key data into the Web-based application, including when and where their work is to take place, and who to contact for more information. The data is then available on a common base map, enabling all participants to coordinate their activities, save money, and minimize inconvenience to their customers. Listen to the podcast Find out more about Oracle Spatial 11g var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• Con Oracle l’Azienda Sanitaria della Provincia di Trento vince l'HR Innovation Award

  - by Lara Ermacora

  Il 14 giugno, si è tenuto il Convegno di presentazione dei risultati della Ricerca 2011 dell'Osservatorio HR Innovation Practice della School of Management del Politecnico di Milano. La Ricerca ha coinvolto 108 Direttori HR delle più importanti aziende operanti in Italia con l'obiettivo di comprendere l'evoluzione dei modelli organizzativi e promuovere l'innovazione dei processi di gestione e sviluppo delle Risorse Umane attraverso l'utilizzo di nuove tecnologie ICT. La presentazione dei risultati della Ricerca è stata seguita da una Tavola Rotonda a cui hanno partecipato i referenti di alcune delle principali aziende che offrono servizi e soluzioni in ambito HR e dalla consegna dei Premi “HR Innovation Award”, un’importante occasione di confronto su casi di eccellenza nell’innovazione dei processi HR . L’Azienda per i Servizi Sanitari di Trento (APSS) ha ricevuto il premio HR Innovation Award nella categoria “Valutazione delle prestazioni e gestione delle carriere”. Riconoscimento conseguito grazie al progetto di miglioramento della gestione del personale portato avanti facendo leva su Oracle PeopleSoft HCM (Human Capital Management) , la soluzione applicativa integrata di Oracle a supporto della direzione risorse umane. Il progetto nasce da una chiara esigenza dell'azienda sanitaria ad utilizzare un sistema applicativo che consentisse di migliorare i processi di gestione delle risorse umane fornendo una visione univoca delle informazioni relative a ciascun dipendente, contrariamente a quanto accadeva in passato. La scelta è caduta su Oracle Peoplesoft HCM per varie motivazioni. Prima di tutto perchè si tratta di una piattaforma unica e integrata che permette una gestione del personale snella. Questo avviene soprattutto perchè la piattaforma, ricostruendo la soria di ciascun dipendente, lo storico delle sue valutazioni e un quadro chiaro delle gerarchie aziendali, mette l’individuo al centro del sistema e consente di sviluppare assetti organizzativi e modalità operative in grado di garantire il collegamento tra tutte le fasi del processo di gestione delle risorse umane. Per maggiori informazioni sul progetto ecco una breve intervista di cui aveva già parlato ad Ettore Turra , responsabile del programma Sviluppo Risorse Umane APPS Trento:

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• Introducing Oracle VM VirtualBox

  - by Fat Bloke

  I guess these things always take longer than expected and, while the dust is still not completely settled in all the ex-Sun geographies, it is high time we started looking at some of the great new assets in the Oracle VM portfolio. So let's start with one of the most exciting: Oracle VM VirtualBox. VirtualBox is cross-platform virtualization software, oftentimes called a hypervisor, and it runs on Windows, Linux, Solaris and the Mac. Which means that you download it, you install it on your existing platform, and start creating and running virtual machines alongside your existing applications. For example, on my Mac I can run Oracle Enterprise Linux and Windows 7 alongside my Mac apps like this...(Click to zoom)VirtualBox use has grown phenomenally to the point that at Sun it was the 3rd most popular download behind Java and MySQL. Its success can be attributed to the fact that it doesn't need dedicated hardware, it can be installed on either client or server classes of computers, is very easy to use and is free for personal use. And, as you might expect, VirtualBox has it's own vibrant community too, over at www.virtualbox.org There are hundreds of tutorials out there about how to use VirtualBox to create vm's and install different operating systems ranging from Windows 7 to ChromeOS, and if you don't want to install an operating system yourself, you can download pre-built virtual appliances from community sites such as VirtualBox Images or commercial companies selling subscriptions to whole application stacks, such as JumpBox . In no time you'll be creating and sharing your own vm's using the VirtualBox OVF export and import function. VirtualBox is deceptively powerful. Under the simple GUI lies a formidable engine capable of running heavyweight multi-CPU virtual workloads, exhibiting Enterprise capabilities including a built-in remote display server, an iSCSI initiator for connecting to shared storage, and the ability to teleport running vm's from one host to another. And for solution builders, you should be aware that VirtualBox has a scriptable command line interface and an SDK and rich web service APIs. To get a further feel for what VirtualBox is capable of, check out some of these short movies or simply go download it for yourself.- FB

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• Partner Webcast: Oracle SOA Governance - 4 October 2012

  - by Thanos

  Oracle is pleased to invite you to a webcast on "Oracle SOA Governance Strategy" intended for our partners. SOA Governance is the framework that enables you to define and enforce rules for communication, collaboration, service development, management and usage across the enterprise and among the decision makers. It also allows you to define metrics to assess the quality of services and to measure their cost and benefits for your organization. Service Oriented Architecture comes with a promise! A promise to make your business more agile by the ability to create reusable services developed and deployed in cooperation between the business and IT. This promise can only be kept, if all the involved parties in your enterprise, across departments communicate and collaborate efficiently on establishing and maintaining and developing the service oriented assets. Such collaboration requires guidance and control. In this webcast you will hear about the key factors needed to establish successful SOA governance both from organizational as well as from technical point of view. Agenda: Introduction to SOA Challenges of SOA governance SOA governance principles Governing Service lifecycle Rules for choosing a service Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now Also make sure to checkout the relevant SOA Governance Resource Kit For any questions please contact us at [email protected]

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• Partner Webcast: Oracle SOA Governance - 4 October 2012

  - by J Swaroop

  Oracle is pleased to invite you to a webcast on "Oracle SOA Governance Strategy" intended for our partners. SOA Governance is the framework that enables you to define and enforce rules for communication, collaboration, service development, management and usage across the enterprise and among the decision makers. It also allows you to define metrics to assess the quality of services and to measure their cost and benefits for your organization. Service Oriented Architecture comes with a promise! A promise to make your business more agile by the ability to create reusable services developed and deployed in cooperation between the business and IT. This promise can only be kept, if all the involved parties in your enterprise, across departments communicate and collaborate efficiently on establishing and maintaining and developing the service oriented assets. Such collaboration requires guidance and control. In this webcast you will hear about the key factors needed to establish successful SOA governance both from organizational as well as from technical point of view. Agenda: Introduction to SOA Challenges of SOA governance SOA governance principles Governing Service lifecycle Rules for choosing a service Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now Also make sure to checkout the relevant SOA Governance Resource Kit For any questions please contact us at [email protected]

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• Oracle SCM at APICS Denver Oct 14-16

  - by Stephen Slade

  Join us in Denver, October 14–16, 2012, for the 2012 APICS International Conference & Expo. One of the world's largest gatherings of supply chain and operations management professionals, APICS provides an annual interactive learning environment for operations and supply chain professionals to lead and apply best practices. For those of you considering attending APICS  next month, be sure to keep Oracle Supply Chain applications on your radar. Oracle will again have a prominent position at the annual global conference. Our product booth with have supply chain demonstrations for manufacturing, value chain planning, value chain execution and Agile product lifecycle management offerings. Stop by our booth to register for one of numerous prizes and awards and chat with one of our supply chain product experts. Oracle customers will be presenting at various sessions throughout the event.  One of the great stories to be shared is the SUN supply chain transformation. For those interested in moving costs down to the bottom line, this is the session you should attend. http://www.apics.org/sites/conference/2012/home

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• New Release of Oracle Berkeley DB

  - by Eric Jensen

  We are pleased to announce that a new release of Oracle Berkeley DB, version 11.2.5.2.28, is available today. Our latest release includes yet more value added features for SQLite users, as well as several performance enhancements and new customer-requested features to the key-value pair API.  We continue to provide technology leadership, features and performance for SQLite applications.  This release introduces additional features that are not available in native SQLite, and adds functionality allowing customers to create richer, more scalable, more concurrent applications using the Berkeley DB SQL API. This release is compelling to Oracle’s customers and partners because it: delivers a complete, embeddable SQL92 database as a library under 1MB size drop-in API compatible with SQLite version 3 no-oversight, zero-touch database administration industrial quality, battle tested Berkeley DB B-TREE for concurrent transactional data storage New Features Include: MVCC support for even higher concurrency direct SQL support for HA/replication transactionally protected Sequence number generation functions lower memory requirements, shared memory regions and faster/smaller memory on startup easier B-TREE page size configuration with new ''db_tuner" utility New Key-Value API Features Include: HEAP access method for constrained disk-space applications (key-value API) faster QUEUE access method operations for highly concurrent applications -- up 2-3X faster! (key-value API) new X/open compliant XA resource manager, easily integrated with Oracle Tuxedo (key-value API) additional HA/replication management and communication options (key-value API) and a lot more! BDB is hands-down the best edge, mobile, and embedded database available to developers. Downloads available today on the Berkeley DB download pageProduct Documentation

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• Alert for Forms customers running Oracle Forms 10g

  - by Grant Ronald

  Doesn’t time fly!  While you might have been happily running your Forms 10g applications for about 5 years or so now, the end of premier support is creeping up and you need to start planning for a move to Oracle Forms 11g. The premier support end date in December 31st 2011 and this is documented in Note: 1290974.1 available from MOS. So how much of an impact is this going to be?  Maybe not as much as you think.  While Forms 11g is based on WebLogic Server (WLS),10g was based  on OC4J.  That in itself doesn’t impact Forms much.  In most case it will simply be a recompile of your Forms source files and redeploy on WLS 11g. The Forms builder is the same in 11g as in 10g although its currently not available as a separate download from the main middleware bundle.  You can also look at a WLS Basic license option which means you shouldn’t have to shell out on upgrading to a WLS Suite license option. So what’s the proof in this being a relatively straightforward upgrade?  Well, we’ve had a big uptake of Forms 11g already (which has itself been out for over 2 years).  Read about BT Expedite’s upgrade where “The upgrade of Forms from Oracle Forms 10g to Oracle Forms 11g was relatively simple and on the whole, was just a recompilation”.  Or AMEC where “This has been one of the easiest Forms conversions we’ve ever done and it was a simple recompile in all cases” So if you are on 10g (or even earlier versions) I’d strongly consider starting your planning for an upgrade to 11g now. As always, if you have any questions about this you can post on the OTN forums.

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• Oracle ADF Mobile and Developing On-device Mobile Applications

  - by Joe Huang

  Hi, everyone: It has been almost a year since we posted to this blog, and I am happy to report that we are steadily marching toward releasing a new generation of ADF Mobile.  This blog site has been quiet as we are heads down to develop this new generation of ADF Mobile.  As we are nearing releasing this next generation product, there are substantial number of Oracle internal application teams and external customers/partners actively developing using the beta version of this framework.  We are actively taking feedbacks from these teams and ensuring the product is ready for general availability. If you are intersted for more details around this new generation of ADF Mobile, we are hosting a session and a hands on lab this week at the ODTUG KScope 12 conference.  The lab is booked completely full weeks in advance, but perhaps you can still get into the session (Wed at 9:45 AM).   Look for updates from this blog site as well as the Oracle OTN ADF Mobile landing page during the weeks leading to Oracle OpenWorld 2012.   Thanks, Joe Huang

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• Announcement: Oracle Database Appliance 2.4 patch update now available

  - by uwes

  The Oracle Database Appliance 2.4 patch is now available from My Oracle Support (MOS).  If you search for the Oracle Database Appliance 2.4.0.0.0 Kit under Patches it will display the newly uploaded bundles. The patch highlights include: Normal redundancy (double-mirroring) option providing 6TB of usable storage Enhanced Diagnostics - Trace File Analyzer and ODACHK Also, if you review the README, you may see content that says:        "The grid infrastructure and database patching, both are rolling upgradable. During our patching, we patch the node 1 first and when completed, we patch the node 2." I would like to clarify that the 'infrastructure' updates (OS, Firmware, ILOM, etc) will require a  short downtime of the ODA while it is applied.  When you update the grid infrastructure (--gi), the appliance manager verifies that the infrastructure was updated so you cannot just patch the GI without first updating the infrastructure. The high level update patch steps include (but not limited to): Download patch update to your ODA The --infra (infrastructure) is updated and ODA Databases are down and the ODA is/may be rebooted ODA and GI/Databases are restarted Issue the command to update the Grid Infrastructure/databases (The order of the steps are completed automatically and you cannot control when the nodes are brought up and down during the patching) Node 1 -- shutdown databases and GI Node 1 -- patch GI/database Node 1 -- bring up databases and GI Node 2 -- shutdown databases and GI Node 2 -- patch GI/database Node 2 -- bring up databases and GI A replay from Friday's with Sohan on the 2.4 release can be found here.  The PDF of the presentation is here. The Data Sheet, WP, and 2.4 Configurator are available on the ODA OTN site.

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• Oracle's SPARC T4, 007 Style

  - by Kristin Rose

  The names 4, T4, and this power house travels hand in hand with its good friend SPARC. About 6 years ago on-chip encryption acceleration was first shipped in a commercial system, the SPARC T1. Today, thanks to Oracle SPARC innovative leadership in on-chip encryption acceleration, complex cryptographic computations was born and has since rapidly evolved. Customers can now have security with performance because we my friend, are in the Age of Big Data.If you need some high speed action in your life, listen here. The SPARC T4 systems offer customers much more value for applications than just increased performance through its cross sell opportunity. This is done by enabling partners to integrate your own applications to Oracle’s SPARC T4 Servers for Cloud deployments, and providing direct business benefits that supersedes the commodity approach to data center computing such as security, performance and optimization.As companies continue down this complex path of big data, eCommerce, and mobility, the need to provide better and more in-depth security is more prominent than ever. Oracle’s SPARC T4 processor allows customers to deliver the highest levels of application security, as well as deliver the necessary level performance without added cost, and complexity.To learn more behind the value of SPARC T4, check out a more in-depth blog here. For more on the SPARC T4 family of products, click here.Encryption Lives Another Day,The OPN Communications Team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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