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• Oracle Unveils Oracle Fusion Tap for the iPad

  - by Richard Lefebvre

  Oracle Fusion Tap: Productivity Amplified Anywhere, Anytime Oracle today announced the availability of Oracle Fusion Tap, a native iPad application that redefines the level of productivity users can achieve while on-the-go.   Oracle Fusion Tap runs off cloud-based enterprise applications and across Oracle Application Cloud Services, requiring only one simple Apple App Store installation.   Automatically personalized to each user, Oracle Fusion Tap gives users exactly what they need at their fingertips and provides the long-sought, key functionalities to remain productive and to keep business moving, even when away from the desk.   Designed specifically for the iPad and the mobile workforce, Oracle Fusion Tap provides access with or without an Internet connection.   By grouping functional capabilities into three core areas of "connect," "analyze," and "work," users can easily and directly connect with what they need in the app, complete activities, and move on.   As organizations strive for a lean and agile workforce, Oracle Fusion Tap helps users find and make connections with the right people at the right time, obtaining answers to questions quickly and removing roadblocks faster.   Oracle Fusion Tap also provides users with secure access to actionable performance indicators and day-to-day management of their workforce and sales force automation. Supporting Quotes "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce—not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"   "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." Supporting Resources Oracle Fusion Tap Oracle Fusion Tap on App Store Oracle Fusion Tap YouTube Video Oracle CRM on Social Media @OracleCRM OracleCRM on Facebook OracleCRM on YouTube

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• Recap: Oracle at the Gartner Business Intelligence Summit

  - by kimberly.billings

  Getting to Vegas was no fun. As anyone who lives in the Bay Area knows, the SF airport shuts down one runway when it rains, causing major havoc. So rain, rain, rain on Sunday meant delay, delay, delay at the airport. Needless to say, my 6:30 pm flight didn't land in Vegas until 3:00 am! But the travel pains were worth it. There was a lot to be learned at the Gartner BI Summit this year, and the uptick in attendance was reflected in strong booth traffic and engaging conversations in the Oracle booth. Oracle customer, Dawn Conant, Director, Business Intelligence at Beckman Coulter, generated a lot of interest in her presentation about migrating from Business Objects to Oracle Business Intelligence, Enterprise Edition with Oracle Database 11g. Dawn's story was a very relatable one, as many of the attendees had plans for similar projects. One of the most interesting Gartner-led sessions compared BI/DW megavendors, IBM, Oracle, SAP and Microsoft. According to Gartner analyst Rita Sallam, these megavendors control about two-thirds of the BI market. Sallem attributes this in part to the fact that organizations are expanding their definitions of BI to also include analytics and performance management. In doing so, they require greater integration of BI applications with a broader set of applications and middleware. In a related session, a panel of Gartner analysts compared the Magic Quadrants for BI Platforms; CPM; Data Quality; Data Integration Tools; and Data Warehouses. Oracle is a leader in all of the Magic Quadrants in which it participates and has the most complete stack including hardware and software, according to Donald Feinberg. Feinberg also commented that in situations with VLDW and solid mixed workloads, Oracle Exadata is making a big difference! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• BigData and Customer Experience: Happy Together

  - by Isabel F. Peñuelas

  The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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• Managing Social Relationships for the Enterprise – Part 1

  - by Michael Hylton

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Reggie Bradford, Senior Vice President, Oracle Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide. Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise. The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue. On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content. In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cwfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online. For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Arial","sans-serif"; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin;}

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• Projected Results: Sound project management practices, combined with a complete technology platform, have an immediate and lasting impact on an organization’s bottom line.

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Article By: Alan Joch, is a business and technology writer who specializes in enterprise applications, cloud computing, mobile computing, and the Web. It’s no secret that complex, large-scale projects need close management controls to ensure that they’re delivered on time and on budget. But now there’s growing evidence that failing to meet these goals can have far-reaching consequences, not only for the reputations and value of individual organizations but also for the tenure of their top executives. Government watchdogs forced one large contractor to suspend a multibillion-dollar defense program—and delay payment receipts—until a better management system was launched to more accurately track spending, project milestones, and other fundamental metrics. Significant delays in the opening of the £4.3 billion Terminal 5 at Heathrow Airport impaired an airline’s operations and contributed to a drop in its share prices. These real-world examples are noteworthy because of the huge financial risks they created. They’re also far from being isolated cases. Research by the Economist Intelligence Unit found that only 11 percent of companies claimed they delivered expected ROI on major capital projects 90 percent of the time or more. In addition, 12 percent of respondents said they achieved planned ROI less than half the time. According to Phil Thornton, lead consultant at the analyst firm Clarity Economics, the numbers demonstrate obvious challenges related to managing risks, accurately predicting ROI, and consistently delivering bottom-line growth for major capital investments “Portfolio management is a path to improve your organization’s competitive advantage. It helps make sure your organization is investing in the right things and not spending its time on things that are not delivering the intended results for the firm.” Read the full article here

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• The Social Business Thought Leaders - Ray Wang

  - by kellsey.ruppel

  It seems both consumers and businesses are at the peak of the social hype. Overwhelmed by social media channels, platforms, and processes both in their private and professional life, many early adopters are starting to feel the social fatigue. Mirroring what happened with email and web sites during the late 1990's - early 2000's, more and more managers are looking to move from ubiquitous social media tactics to the most appropriate business use case and processes. This step becomes even more important considering the year over year contraction in IT budgets and the consequent need to maximize return on every dollar spent in new technologies. Ray Wang, CEO and Principal Analyst at Constellation Research, suggests engagement through collaborative technologies both as a conceptual model and a transformational tool for enterprises to reap business value. Without participation - the reasoning goes - there is no value and good technology alone is not enough to guarantee employee and customer adoption. Enterprise gamification is a new lever to succeed with Social Business by directing a critical mass of participation towards desired outcomes. What kind of outcomes? A recent study from Constellation Research (see 2012 Q1 Gamification Early Adopters Best Practices) highlights how Marketing, Customer Service and HR are leading the pack with gamification in processes such as: Sustaining long term customer loyalty (76.4%) Improving response in campaign to lead (74.5%) Right channeling incidents for resolution in social media (67.3%) Growing the number service and support incidents resolved by the community (63.6%) Improving employee referral rates and effective recruiting (43.6%) Driving on-boarding success with new hires (20%) More than simply adding badges, points and leaderboards to existing processes, enterprise gamification should be holistically embedded into employee and customer experience to stimulate specific behaviors. According to Ray Wang this can be done at three core levels: Measurable actions. The behaviors we want to facilitate consist of granular actions (i.e likes, comments, posts, recommendations, etc) and more complex actions (i.e projects, initiatives, programmes) attributed to individuals, groups and/or external actors  Reputation. The reputation an individual has earned through his actions is a key factor in building motivation among others and it is determined by its identity, social standing status and competitiveness Incentives or the intrinsic and extrinsic rewards that motivate behaviors and drive actions Listen to Ray Wang's video-interview to learn more about the dynamics that are shaping the future of collaboration and how gamification can help organizations attain new levels of engagement.

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• What to do if I am working on a language that I don't like

  - by Sayem Ahmed

  Hi there, I really don't know if this is the right place to ask this question, but if it isn't, then I guess someone will notify. Anyway, I am working in a software development farm which is currently using PowerBuilder to develop a mid-size ERP solution. The work environment and company management are so great that it may be the best in the whole Bangladesh. Only problem is the technology that are currently being used, which is this PowerBuilder. Now I am a guy who tends to prefer modern development technologies, like DI containers, ORM, TDD, JQuery etc. PowerBuilder is a great tool too, but I couldn' like the application techniques used to build PB applications. These techniques are so inheritance-dependent that many a times these create a great deal of sufferings. I remember two days ago I had to change some processing logic in a core user object and as a result I had to test and re-test all the forms that the application have(apparently, there are almost 20 forms there, each of them with 3-4 kinds of functionalities). Also, learning PB is tough, because online material on this thing is very, very low. I can't afford to read all the documentation that PB provide because I have hard deadlines on the work that I have to do. Another thing with PB is that applications tend to rely on business logic that are implemented on databases which causes debugging to be a nightmare. As a result, I don't feel motivated enough to work in this IDE/System/Framework (or whatever) anymore. My productivity has greatly decreased, and I am not delivering quality code. I think I have the following options available to me - Remain in the current job, keep delivering worse code and let my productivity decrease day by day, taking salaries and bonuses but not delivering quality codes/doing my job the way I should, Search for a new job. At this point number 2 seems a good option, but there are also some issues. As I mentioned before, our management may be the best in the country. Our company owner is himself a software developer with 24 years of experience in software development. He is currently our Team Leader and System Analyst. He is by far the greatest manager and boss I have ever seen. He understands developer's mentality very well(as he IS himself a developer). He is also a great, kind and generous guy. Our company is only a start-up company with 10 developers. Among them, only 3-4 people knows about the business logic behind the ERP, and I am one of them. If I switch my current job, it may hamper the development of this product which I really don't want. I couldn't decide what to do in this situation, so I turned to the community for advice.

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• ArchBeat Link-o-Rama for 2012-06-14

  - by Bob Rhubart

  Duke's Choice Award Nominations Close Friday! | The Java Source The Duke's Choice Awards celebrate extreme innovation in the world of Java technology. Nominate an individual, a group or company who show the best in Java innovation. Nominate at Java.net/dukeschoice. Nominations are open until this Friday, June 15. Whole Lotta Virtualization Goin' On | Rick Ramsey The OTN Garage's Rick Ramsey shares a list of recent Virtualization articles available on OTN, along with a link to a video by The Killer, Mr Jerry Lee Lewis. A Pragmatic Path to Navigating your Infrastructure to the Cloud | The WebLogic Server Blog Ruma Sanyal offers an overview of a recent Oracle webcast featuring Gartner VP and Distinguished Analyst Andy Butler and Vice President and Gartner Fellow Massimo Pezzini. Migrating C/C++ embedded SQL code | Tom Laszewski Cloud migration expert Tom Laszewski explains the how-to in 5 easy steps. Aetna Dumps Its Siloed Enterprise Architecture for SOA | CIO.com CIO writer Stephanie Overby tells the story of how one major health insurance provider put the "Enterprise" back in Enterprise Architecture. (H/T to Joe McKendrick for this story.) Downloading specific video renditions in WebCenter Content | Kyle Hatlestad How-to from Oracle WebCenter & ADF A-Team blogger Kyle Hatlestad. Eclipse DemoCamp - June 2012 - Redwood Shores, CA Location: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA (Map) Date and Time: Wednesday, June 13, 2012. From 6pm - 9pm Agenda: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in San Francisco Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. BI Architecture Master Class for Partners – Oracle Architecture Unplugged Date: June 21, 2012 No slides, no fluff. This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. The focus will be on architectural issues and considerations. DevOps: Evolving to Handle Disruption | JP Morgenthal The subject of DevOps came up this week during an OTN ArchBeat podcast interview with Ron Batra and James Baty on the role of the cloud architect (that program will be available in a few weeks). Morgenthal's article for InfoQ offers a good overview of what DevOps is and how it works. Thought for the Day "Elegance is not a dispensable luxury but a factor that decides between success and failure." — Edsger Dijkstra Source: softwarequotes.com

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• Oracle's Integrated Systems Management and Support Experience

  - by Scott McNeil

  With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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• Big Data – Buzz Words: What is NewSQL – Day 10 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the relational database. In this article we will take a quick look at the what is NewSQL. What is NewSQL? NewSQL stands for new scalable and high performance SQL Database vendors. The products sold by NewSQL vendors are horizontally scalable. NewSQL is not kind of databases but it is about vendors who supports emerging data products with relational database properties (like ACID, Transaction etc.) along with high performance. Products from NewSQL vendors usually follow in memory data for speedy access as well are available immediate scalability. NewSQL term was coined by 451 groups analyst Matthew Aslett in this particular blog post. On the definition of NewSQL, Aslett writes: “NewSQL” is our shorthand for the various new scalable/high performance SQL database vendors. We have previously referred to these products as ‘ScalableSQL‘ to differentiate them from the incumbent relational database products. Since this implies horizontal scalability, which is not necessarily a feature of all the products, we adopted the term ‘NewSQL’ in the new report. And to clarify, like NoSQL, NewSQL is not to be taken too literally: the new thing about the NewSQL vendors is the vendor, not the SQL. In other words - NewSQL incorporates the concepts and principles of Structured Query Language (SQL) and NoSQL languages. It combines reliability of SQL with the speed and performance of NoSQL. Categories of NewSQL There are three major categories of the NewSQL New Architecture – In this framework each node owns a subset of the data and queries are split into smaller query to sent to nodes to process the data. E.g. NuoDB, Clustrix, VoltDB MySQL Engines – Highly Optimized storage engine for SQL with the interface of MySQ Lare the example of such category. E.g. InnoDB, Akiban Transparent Sharding – This system automatically split database across multiple nodes. E.g. Scalearc  Summary In simple words – NewSQL is kind of database following relational database principals and provides scalability like NoSQL. Tomorrow In tomorrow’s blog post we will discuss about the Role of Cloud Computing in Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• viable part-time career in IT/programming?

  - by Rider

  Hi, I'd like to ask for some career advice from you people. Is there a viable job/career that can be done in programming/IT for the long term? Right now, I am thinking about website (PHP?) developer path. My background: I have a degree in computer science and have been a programmer/system analyst for almost 10 years. Lately I took a big break from programming and studied for a B.arch. degree (yes architecture), only to discover that architecture offers zero (0) jobs where I'm from, for 3 years already (and no, I am not going to move and the grass in not greener in other places). I have never been particularly interested in programming, in fact I was bored by it. But I was always quite good at both programming and system analysis, and very valued by practically all my employers. On the other hand, I have never been valued or offered a good job in any other field (although I can do many things, like design, architecture, translations, documentation, teaching, etc etc.) I guess the human component has been always more important for me in programming jobs - I value all the good people I worked with, but not projects. However, I have about zero skills or desire to be a project manager. I also have close to zero skills for selling myself. I like it best when I can do "my thing", have my niche, have an ownership of some project. Right now my career perspective is to do part time programming and to part time teach yoga. I have already started the yoga teaching part. Do you think that part time programming is viable? And what niche works best for that? I have considered web development, QA, or software development in a company like I did before. However, my fear is that when you do programming part-time, you get the most boring coding work, only to see your colleagues move to more interesting projects and up their respective career ladders. I also fear that part-timers are not especially needed either. And, since I don't share much enthusiasm at programming, I'd rather not be around young programmers boiling with geeky enthusiasm about coding, but rather QA mindset with people from different backgrounds and life paths might work better for me. Thanks for any advice, --Rider

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• The Social Business Thought Leaders

  - by kellsey.ruppel

  Enterprise Gamification, Big Data, Social Support, Total Customer Experience, Pull Organizations, Social Business. Are these purely the latest buzzwords to enter the market or significant trends that companies should keep an eye on? Oracle recently sponsored and presented at the 5th Social Business Forum, one of the largest European events on the use of social media as a business tool and accelerator. Through the participation of dozens of practitioners, experts and customer success stories, the conference demonstrated how a perfect storm of technology, management and cultural change is pushing peer-to-peer conversations deep into business processes. It is clear that Social Business is serving as a new propellant of agility, efficiency and reactivity. According to Deloitte and MIT what we have learned to call Social Business is considered important in the next 3 years by 86% of managers (see Social Business: What Are Companies Really Doing?, MIT Sloan Management Review and Deloitte). McKinsey further estimates the value that can be unlocked in terms of knowledge-worker productivity, consumer insights, product co-creation, improved sales, marketing and customer service up to $1300B (See The social economy: Unlocking value and productivity through social technologies, McKinsey Global Institute). This impacts any industry, with the strongest effects seen in Media & Entertainment, Technology, Telcos and Education. For those not able to attend the Social Business Forum and also for the many friends that joined us in Milan, we decided to keep the conversation going by extracting some golden nuggets from the perspective of five of the most well-known thought-leaders in this space. Starting this week you will have the chance to view: John Hagel (Author of the Power of Pull and Co-Chairman Center for the Edge at Deloitte & Touche) Christian Finn (Senior Director, WebCenter Evangelist at Oracle) Steve Denning (Author of The Radical Management and Independent Management Consulting Professional) Esteban Kolsky (Principal & Founder at ThinkJar) Ray Wang (Principal Analyst & CEO at Constellation Research) Stay tuned to hear: How pull organizations are addressing some of the deepest challenges impacting the market. How to integrate social into existing infrastructure and processes. How to apply radical management to become more agile and profitable. About the importance of gamification as an engagement lever. The first interview with John Hagel will be published tomorrow. Don't miss it and the entire series!

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• Cool Tools You Can Use: Validation Templates for PeopleSoft Contracts Processes

  - by Mark Rosenberg

  This is the first in a series of postings we’ll be making under the heading of Cool Tools You Can Use. Our PeopleSoft product management team identified the need for this series after reflecting on the many conversations we have each year with our PeopleSoft community members. During these conversations, we were discovering that customers and implementation partners were often not aware that solutions exist to the problems they were trying to address and that the solutions were readily available at no additional charge. Thus, the Cool Tools You Can Use series will describe the business challenge we’ve heard, the PeopleSoft solution to the challenge, and how you can learn more about the solution so that everyone can be sure to make full use of what PeopleSoft applications have to offer. The first cool tool we’ll look at is the Validation Template for PeopleSoft Contracts Process Requests, which was first released in December 2013 as part of PeopleSoft Contracts 9.2 Update Image 4. The business issue our customers highlighted to us is the need to tightly control but easily configure and manage the scope of data that any user can process when initiating a process. Control of each user’s span of impact is essential to reducing billing reconciliation issues, passing span of authority audits, and reducing (or even eliminating) the frequency of unexpected process results.  Setting Up the Validation Template for a PeopleSoft Contracts Process With the validation template, organizations can easily and quickly ensure the software restricts the scope of transactions a user can affect and gives organizations the confidence to know that business processes are being governed effectively. Additionally, this control of PeopleSoft Contracts process requests can be applied and easily maintained and adjusted from a web browser thereby enabling analysts to administer the rules without having to engage software developers to customize the software. During the field validation template setup, an analyst specifies the combinations of fields that must contain values when a user tries to setup a run control and initiate a PeopleSoft Contracts process from a process request page. For example, for the Process Limits component, an organization could require that users enter a valid combination of values for the business unit, contract, and contract type fields or a value in the contract administrator field. Until the user enters a valid combination of entries on the process request page, he cannot launch the process. With the validation template activated for process request pages, organizations can be confident that PeopleSoft Contracts users will not accidentally begin generating invoices or triggering other revenue management processes for transactions beyond their scope of authority. To learn more about the Validation Template, please review the Defining Validation Templates section of the PeopleSoft Contracts PeopleBooks. 

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• ArchBeat Link-o-Rama for November 16, 2012

  - by Bob Rhubart

  X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Leveraging Oracle Scorecard and Strategy Management for Everyday BI Needs "Oracle Scorecard and Strategy Management (OSSM) is built-upon the premise that a scorecard system should not be separate from the BI system, like many comparable tools are today," says author Kevin McGinely. "Instead of a separate application with its own data, its own data definitions, and its own front-end, Oracle made the choice to integrate OSSM directly into OBIEE." Applying BI for personal productivity recognition and gamification | Capgemini Oracle Blog "It is quite obvious that if you want people to participate you need an appealing and intuitive user interface," says Capgemini's Henk Vermeulen in this interesting exploration of gamification in the enterprise. Build and release OSB projects with Maven | Edwin Biemond "With Maven we are able to build and deploy OSB projects," says Oracle ACE Edwin Biemond. "The artifacts generated by Maven called snaphosts and releases can be automatically uploaded to a software repository. These versioned OSB jars can then be downloaded by the OSB Servers and deployed." Biemond shows you how in this detailed technical post. ADF Generator for Dynamic ADF BC and ADF UI | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post is an extension of his OOW12 presentation, "Oracle ADF Implementations Around the Globe: Best Practices," and includes the sample application he promised to share. Service-oriented organizations have a head start in the cloud race | ZDNet ZDNet SOA blogger Joe McKendrick offers a snapshot of a recent report Forrester analyst James Staten. Oracle Fusion Middleware Security: X509 Fallback to Form | Debasish BhattacharyaOracle Fusion Middleware A-Team architect Debasish Bhattacharya shares a solution that resulted from brainstorming with colleagues Chris Johnson and Brian Eidelman. "The solution is not very difficult," says Bhattacharya, "though it needs some additional configurations and coding." It's all presented in this detailed post. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. Thought for the Day "Operating systems are like underwear — nobody really wants to look at them." — Bill Joy Source: SoftwareQuotes.com

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• What can I do to make sure my code gets maintained in a developer light environment?

  - by asjohnson

  I am a contract data analyst, so I bounce between jobs every 3-6 months, which I find to be a good fit for me, but it leads to some problems when it comes to coding. I mostly do statistics (I've asked a similar question on cross validated, but the answers there are not relevant here), but I have also found out that the business world loves excel and loves copying and pasting the same thing over and over again even more. This led me to learn how to write VBA scripts and then VB.NET programs to automate as many of these reports as I can. I am certain my programs are not the most elegant, but I put a good bit of effort into making sure they work under as many cases as I can test, I add in exceptions and try to code so the program can handle changes in the files that it processes, but there is a limit, if you remove a huge portion of the data, there is a good chance my program is going to trip up, which I accept will inevitably happen. Usually a pretty minor change in the code fixes the problem and I do try and comment my code and make it readable under the assumption that some other person will have to read it some day. My problem is that I generally get put on teams of folks with essentially no experience with programming (like VBA would be a huge stretch for anyone I work directly with). I am wondering what I should be doing as the person that wrote the code to do my best to keep it maintained. I have two approaches in mind (outlined next), but would be very happy to get any advice. Solution 1: Find the more tech savvy coworkers and run them through the programs and what basic changes can be made. Honestly automating excel is about as easy as it can get when it comes to programming, so I feel like I could teach someone the basics of maintaining it pretty quick. Solution 2: Get in touch with the IT department and show them what is going on and maybe they will be able to help. The problem here is that the IT department is constantly swamped (as I'm sure many of you know) and I feel like kind of a jerk for dumping more things on them. I do leave my personal email address with places and am willing to answer quick questions via email, but I view the need for more exhaustive maintenance as something of an inevitability and would like to make sure I do my due diligence to make sure it gets done. I imagine some combination of the two approaches outlined there, but is there any kind of heads up I should give IT? I feel like I would be annoyed if I started getting requests to fix a program that I had never seen from some random guy that is no longer there.

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• ArchBeat Link-o-Rama for 2012-08-29

  - by Bob Rhubart

  ORCLville: OOW 2012 - Crystal BallOracle ACE Director Floyd Teter cooks up some tongue-in-cheek predictions for news and announcements that might come out of Oracle OpenWorld 2012. What's your prediction? Oracle Optimized Solutions at Oracle OpenWorld 2012 | Oracle Hardware Hardware matters, too! The people behind the Oracle Hardware blog have put together a list of Oracle Openworld 2012 sessions focused Oracle Optimized Solutions, "designed, pre-tested, tuned and fully documented architectures for optimal performance and availability." Just plug the session ID numbers into Schedule Builder and you're good to go. AIX Checklist for stable OBIEE deployment | Dick Dunbar "OBIEE is a complicated system with many moving parts and connection points," according to Oracle Business Inteligence escalation engineer Dick Dunbar. "The purpose of this article is to provide a checklist to discuss OBIEE deployment with your systems administrators." Demo for OPN: Coherence Management with EM Cloud Control 12c Oracle Partner Network members can check out a new Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics. "The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management," according to the WebLogic Partner Community EMEA blog. The Pragmatic Architect: To Boldly Go Where No One Has Gone Before | Frank Buschmann "Many architects have technical knowledge that's both impressive and sound, which is indeed an inevitable basis for design success," says Frank Buschmann. "Yet, a lot of software projects fail or suffer due to severe challenges in their architecture. The key to mastery is how architects approach design, what they value, and where they focus their attention and work." As retail dies, whom will be the winners? | Peter Evans-Greenwood "The problem for many retailers is that how consumers shop has changed but the the retailers haven't adapted, " says Peter Evans-Greenwood. "Their sole virtue was to be the last step in a supply chain delivering somebody else's products to the consumer. However, being the last step in the supply chain is no longer a virtue when consumers skip across channels and can reach around the globe, no longer dependant on or limited to what they can find locally." Thought for the Day "Brains require stimulation. If you're locked into a pattern of work, work, and more work, your brain soon habituates - the same way that it lets you stop hearing a clock ticking. So, if you want to be more effective at work, you must, paradoxically, be less single-minded in your devotion to work. Anything you do—anything—that stimulates new segments of your brain will make you a more effective programmer or analyst. I promise, with a money-back guarantee." — Gerald M. Weinberg Source: SoftwareQuotes.com

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• OpenWorld in Small Bites

  - by Kathryn Perry

  Fifty thousand attendees -- that's bigger than the cities some of us live in. Monday morning it took 20 minutes to get from Hall D in Moscone North to a conference room in Moscone South -- the crowds were crushing! A great start to a great week! Larry is as big a name as ever on the program schedule and on the Moscone stage. People were packed in Hall D and clustered around every big screen TV. He stayed on script as he laid out Oracle's SaaS, PaaS, and IaaS strategies. Every seat in Chris Leone's Fusion Apps Cloud Overview was filled on Monday morning. Oracle employees who wanted to get in were turned away. And the same thing happened in the repeat session on Wednesday. Our newest suite of apps is hot! Speaking of hot, the weather was made to order. Then it turned very San Francisco-like on Wednesday afternoon. Downright cold for those who trusted SF temps to hold in the 80's. Who did you follow on Twitter during the conference? So many voices, opinions, and convos! Great combo of social media and sharp minds. Be sure to follow @larryellison, @stevenrmiranda, and @Oracle for updates and MyPOVs. Keywords for the Apps customers at the conference were cloud, mobile, and social. Every day, every session, every speaker. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Word on the street is that OpenWorld has outgrown San Francisco -- but moving it seems unthinkable. The city isn't just a backdrop for an industry conference - it's a headliner right up there with Larry Ellison and Pearl Jam. As you can imagine, electrical outlets were in high demand at every venue. The most popular hotels and bars near Moscone designed their interiors around accessible electrical power strips. People are plenty willing to buy a drink while they grab a charge. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Treasure Island in the dark. Eddy Vedder has an amazing voice! And Kings of Leon over delivered on people's expectations. It was cold. It was windy. It was very fun. One analyst said it's the best customer appreciation party in the industry. 

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• Who Are the BI Users in Your Neighborhood?

  - by [email protected]

  By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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• Analysing SQLBits Feedback

  - by jamiet

  Earlier this week I received all the feedback that people offered on my session at SQLBits 7 in York – “SSIS Dataflow Performance Tuning” (the video is available online if you wish to see it). As you may have gathered from previous posts on this blog and my less-SQLy-focused Wordpress blog I am a big fan of collecting and tracking both personal and public data and session feedback lends itself very well to tracking because it is quantitative rather than qualitative; by that I mean attendees are invited to provide marks out of ten rather than (or, in the case of SQLBits, as well as) written comments. The SQLBits feedback is also useful because they use a consistent format – the same questions are asked each time – this means it is particularly easy to to track whether the scores that people give are trending up or down. I suspect that somewhere the SQLBits organisers have a big Analysis Services cube (ok, perhaps its an Excel pivot table) that allows them to analyse these scores per conference, speaker, track etc.… and there’s no reason that we as session speakers cannot do the same thing. To that end I have started to store my feedback in an Excel spreadsheet of my own which in the interests of transparency is available for public viewing (only a web browser required) on SkyDrive at http://cid-550f681dad532637.office.live.com/view.aspx/Public/Misc/Personal%20SQLBits%20Session%20Feedback.xlsx. I have used a pivot table to aggregate all that feedback and here is a screenshot: I am hereby making a public plea to the SQLBits organisers (on the off-chance that they are reading) to please continue to keep the feedback format consistent in the future and I encourage them to publish all of the feedback in an anonymised form. I would also encourage anyone doing conference speaking to track their conference feedback in the same way that I am doing so that you get an insight into whether or not you are improving over time. It is not difficult to setup and maintaining it as you do more sessions takes very little effort. Storing feedback data like this leads me to wider thoughts about well-known conventions and data format standardisation. Let’s imagine a utopia where there were a standard set of questions for capturing session feedback that were leveraged at every conference regardless of subject matter, location or culture; that would give rise to immense cross-conference and cross-discipline analysis – the data analyst in me goes giddy at the thought of it. It is scenarios like this that drive my interest both in data formats such as iCalendar, microformats and RDF, and in emerging movements such as the semantic web and linked data, all things which I have written about in the past. I don’t know whether we will ever reach the stage where every piece of data has structured, descriptive metadata associated with it but I live in hope. @Jamiet

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• How should I land my next consulting gig? [closed]

  - by MrOodles

  For the last couple of years, I've been working on speculative projects, expanding my skillset with side work, and paying the bills while having a blast consulting for startups. However, for a number of personal reasons, I need to spend the next 6-9 months maximizing my cash income. I want to put this into effect starting in early August. So that means I have one month to put the necessary client list/portfolio/resume together to start making this happen. As a programmer, I am very proficient in building Django web apps. I can write the necessary SQL, python, javascript, and css to build every part of a Django app, and then do the system administration necessary to deploy on AWS using EC2. I can also rig up a CDN to work seemlessly with the app using S3 and Cloudfront. I have built GIS applications using GeoDjango and PostGIS, and I have constructed social video apps by implementing Encoding.com as a service to prepare raw video files for consumption on the web. I am also moderately proficient in programming PHP, Java, and C#. I have built web apps in PHP, and desktop apps in Java and C#. I have dabbled with Android applications and iPhone apps, but nothing I would show off. I have experience doing SEO, social media marketing, and content marketing. Many of my clients have needed their apps promoted after they were built, and I was always happy to oblige when I could. I have also worked with biometrics technology including fingerprints for government contractors. This was as much a business analyst role as it was a programming gig, as I had to help answer RFPs, make checklists, and work around reems and reems of regulations to build applications that met very large bureaucratic requirements. I only have two real requirements for my next gig(s): 1) Work remotely. I live in North East Ohio, and I don't plan on leaving, but I wouldn't mind traveling one or two weeks out of every month to service clients who need on-site help. 2) $60.00hr-$∞ USD contracting rate. So what should I do for the next 30 days to achieve this? Should I target some large company and learn the requisite buzzwords to impress them? Should I learn some new language or technology? Polish some skill that I already have? Should I build something using my current skillset, or with some new technology? Should I put a website for my consultancy together to market myself? Should I do that using latest technology x, y, and z? Or should I just slap something up on Tumblr? I'm willing to do anything (moral) over the next 4 weeks to put myself into a position to maximize my income, and I'm open to all and every idea Programmers users may have. Let me hear them.

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• iReport for NetBeans IDE 7.4

  - by Geertjan

  A few days ago the iReport Team announced the new 5.5.0 iReport release. With it comes the latest iReport plugin for NetBeans IDE 7.4. The NetBeans iReport plugin is by FAR the most downloaded plugin on the NetBeans Plugin Portal. Here's a direct link to it: http://plugins.netbeans.org/plugin/4425/ireport I installed the plugin into NetBeans IDE 7.4 today and made this small (and silent) movie of the main cool features I found. Sorry it's a bit blurry, comes from conversion from MPEG to AVI. Many thanks to Giulio Toffoli from Jaspersoft for continually enhancing the plugin from release to release, it's really awesome, provides a massive bunch of reporting features, fully justifying the popularity of this plugin. Some documents, more or less up to date, that should help, after following the screencast above: http://community.jaspersoft.com/wiki/designing-report http://community.jaspersoft.com/project/ireport-designer/resources Also, note that YouTube is pretty much flooded with movies on NetBeans and iReport: http://www.youtube.com/results?search_query=ireport+netbeans&search_sort=video_date_uploaded

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• Cannot install mysql-server (5.5.22) on clean ubuntu 12.04 LTS server

  - by Christian

  I have a clean minimal install of Ubuntu 12.04 LTS server 64-bit (just a root user and nothing alse installed). I tried to install the mysql-server with the following command: apt-get install mysql-server The installation aborts with the following error: The following NEW packages will be installed: libdbd-mysql-perl{a} libmysqlclient18{a} mysql-client mysql-client-5.5{a} mysql-client-core-5.5{a} mysql-common{a} mysql-server mysql-server-5.5{a} mysql-server-core-5.5{a} 0 packages upgraded, 9 newly installed, 0 to remove and 0 not upgraded. Need to get 11.7 kB/26.2 MB of archives. After unpacking 94.5 MB will be used. Do you want to continue? [Y/n/?] y Get: 1 http://mirror.eu.oneandone.net/ubuntu/ubuntu/ precise/main mysql-client all 5.5.22-0ubuntu1 [11.7 kB] Fetched 11.7 kB in 0s (567 kB/s) Preconfiguring packages ... Selecting previously unselected package mysql-common. (Reading database ... 54008 files and directories currently installed.) Unpacking mysql-common (from .../mysql-common_5.5.22-0ubuntu1_all.deb) ... Selecting previously unselected package libmysqlclient18. Unpacking libmysqlclient18 (from .../libmysqlclient18_5.5.22-0ubuntu1_amd64.deb) ... Selecting previously unselected package libdbd-mysql-perl. Unpacking libdbd-mysql-perl (from .../libdbd-mysql-perl_4.020-1build2_amd64.deb) ... Selecting previously unselected package mysql-client-core-5.5. Unpacking mysql-client-core-5.5 (from .../mysql-client-core-5.5_5.5.22-0ubuntu1_amd64.deb) ... Selecting previously unselected package mysql-client-5.5. Unpacking mysql-client-5.5 (from .../mysql-client-5.5_5.5.22-0ubuntu1_amd64.deb) ... Selecting previously unselected package mysql-server-core-5.5. Unpacking mysql-server-core-5.5 (from .../mysql-server-core-5.5_5.5.22-0ubuntu1_amd64.deb) ... Processing triggers for man-db ... Setting up mysql-common (5.5.22-0ubuntu1) ... Selecting previously unselected package mysql-server-5.5. (Reading database ... 54189 files and directories currently installed.) Unpacking mysql-server-5.5 (from .../mysql-server-5.5_5.5.22-0ubuntu1_amd64.deb) ... Selecting previously unselected package mysql-client. Unpacking mysql-client (from .../mysql-client_5.5.22-0ubuntu1_all.deb) ... Selecting previously unselected package mysql-server. Unpacking mysql-server (from .../mysql-server_5.5.22-0ubuntu1_all.deb) ... Processing triggers for ureadahead ... Processing triggers for man-db ... Setting up libmysqlclient18 (5.5.22-0ubuntu1) ... Setting up libdbd-mysql-perl (4.020-1build2) ... Setting up mysql-client-core-5.5 (5.5.22-0ubuntu1) ... Setting up mysql-client-5.5 (5.5.22-0ubuntu1) ... Setting up mysql-server-core-5.5 (5.5.22-0ubuntu1) ... Setting up mysql-server-5.5 (5.5.22-0ubuntu1) ... 120502 10:17:41 [Note] Plugin 'FEDERATED' is disabled. 120502 10:17:41 InnoDB: The InnoDB memory heap is disabled 120502 10:17:41 InnoDB: Mutexes and rw_locks use GCC atomic builtins 120502 10:17:41 InnoDB: Compressed tables use zlib 1.2.3.4 120502 10:17:41 InnoDB: Initializing buffer pool, size = 128.0M 120502 10:17:41 InnoDB: Completed initialization of buffer pool 120502 10:17:41 InnoDB: highest supported file format is Barracuda. 120502 10:17:41 InnoDB: Waiting for the background threads to start 120502 10:17:42 InnoDB: 1.1.8 started; log sequence number 1595675 120502 10:17:42 InnoDB: Starting shutdown... 120502 10:17:42 InnoDB: Shutdown completed; log sequence number 1595675 start: Job failed to start invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.5 (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Setting up mysql-client (5.5.22-0ubuntu1) ... dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.5; however: Package mysql-server-5.5 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Processing triggers for libc-bin ... ldconfig deferred processing now taking place Errors were encountered while processing: mysql-server-5.5 mysql-server E: Sub-process /usr/bin/dpkg returned an error code (1) A package failed to install. Trying to recover: Setting up mysql-server-5.5 (5.5.22-0ubuntu1) ... start: Job failed to start invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.5 (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.5; however: Package mysql-server-5.5 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: mysql-server-5.5 mysql-server I am completely lost because I have tried everything on the web to solve my problem (clearning the install, reconfiguring with dpkg, manually editing the my.cnf). I also set up a new clean install but nothing helped. What am I doing wrong? New information: The file /var/log/upstart/mysql.log contains the following error after the installation: AppArmor parser error for /etc/apparmor.d/usr.sbin.mysqld in /etc/apparmor.d/tunables/global at line 17: Could not open 'tunables/proc'

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• Think Centre 71, Ubuntu 12 ... Error 1962: No operating system found

  - by johnboy7

  Brought a new Think Centre Edge 71 because The Lenovo ThinkCentre Edge71 desktop has been awarded the status of Certified for Ubuntu. Source. Spent the the past 2 days trying to get *any*Ubuntu 12.04 64bit to install and boot. All give me the same answer: Error 1962: No operating system found Here are a few of the links I've tried: Just installed Ubuntu 12.04. When booting, all I get is a black screen with cursor. Some of the links report to solve the problem. None have worked. http://ubuntuforums.org/showthread.php?t=1901748 Is there a relative simple way to install and boot Ubuntu 12.04 64bit on a Think Centre Edge 71?? I mean it is Certified for Ubuntu?

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• Cisco adaptive security appliance is dropping packets where SYN flag is not set

  - by Brett Ryan

  We have an apache instance sitting inside our DMZ which is configured to proxy requests to an internal NATed tomcat instance inside our network. It works fine, but then all of a sudden requests from apache to the tomcat instance stop getting through with the following in the apache logs: [error] (70007)The timeout specified has expired: ajp_ilink_receive() can't receive header Investigating into the Cisco log viewer reveals the following: Error Message %ASA-6-106015: Deny TCP (no connection) from IP_address/port to IP_address/port flags tcp_flags on interface interface_name. Explanation The adaptive security appliance discarded a TCP packet that has no associated connection in the adaptive security appliance connection table. The adaptive security appliance looks for a SYN flag in the packet, which indicates a request to establish a new connection. If the SYN flag is not set, and there is not an existing connection, the adaptive security appliance discards the packet. Recommended Action None required unless the adaptive security appliance receives a large volume of these invalid TCP packets. If this is the case, trace the packets to the source and determine the reason these packets were sent. All are machines are virtualised using VMware, and by default machines have been using the Intel E1000 emulated NIC. Our network administrator has changed this to a VMXNET3 driver in an attempt to correct the problem, we just have to wait and see if the problem persists as it's an intermittent problem. Is there something else that could be causing this problem? This isn't the first service where we have had similar issues. Our apache host is running Ubuntu 11.10 with a kernel version of 3.0.0-17-server. We have also had this issue on RHEL5 (5.8) running kernel 2.6.18-308.16.1.el5, this machine also has the E1000 NIC. NOTE: I am not a network administrator and am a software architect and analyst programmer responsible for these systems.

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