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• Top 4 Lame Tech Blogging Posts

  - by jkauffman

  From a consumption point of view, tech blogging is a great resource for one-off articles on niche subjects. If you spend any time reading tech blogs, you may find yourself running into several common, useless types of posts tech bloggers slip into. Some of these lame posts may just be natural due to common nerd psychology, and some others are probably due to lame, lemming-like laziness. I’m sure I’ll do my fair share of fitting the mold, but I quickly get bored when I happen upon posts that hit these patterns without any real purpose or personal touches. 1. The Content Regurgitation Posts This is a common pattern fueled by the starving pan-handlers in the web traffic economy. These are posts that are terse opinions or addendums to an existing post. I commonly see these involve huge block quotes from the linked article which almost always produces over 50% of the post itself. I’ve accidentally gone to these posts when I’m knowingly only interested in the source material. Web links can degrade as well, so if the source link is broken, then, well, I’m pretty steamed. I see this occur with simple opinions on technologies, Stack Overflow solutions, or various tech news like posts from Microsoft. It’s not uncommon to go to the linked article and see the author announce that he “added a blog post” as a response or summary of the topic. This is just rude, but those who do it are probably aware of this. It’s a matter of winning that sweet, juicy web traffic. I doubt this leeching is fooling anybody these days. I would like to rally human dignity and urge people to avoid these types of posts, and just leave a comment on the source material. 2. The “Sorry I Haven’t Posted In A While” Posts This one is far too common. You’ll most likely see this quote somewhere in the body of the offending post: I have been really busy. If the poster is especially guilt-ridden, you’ll see a few volleys of excuses. Here are some common reasons I’ve seen, which I’ll list from least to most painfully awkward. Out of town Vague allusions to personal health problems (these typically includes phrases like “sick”, “treatment'”, and “all better now!”) “Personal issues” (which I usually read as "divorce”) Graphic or specific personal health problems (maximum awkwardness potential is achieved if you see links to charity fund websites) I can’t help but to try over-analyzing why this occurs. Personally, I see this an an amalgamation of three plain factors: Life happens Us nerds are duty-driven, and driven to guilt at personal inefficiencies Tech blogs can become personal journals I don’t think we can do much about the first two, but on the third I think we could certainly contain our urges. I’m a pretty boring guy and, whether or I like it or not, I have an unspoken duty to protect the world from hearing about my unremarkable existence. Nobody cares what kind of sandwich I’m eating. Similarly, if I disappear for a while, it’s unlikely that anybody who happens upon my blog would care why. Rest assured, if I stop posting for a while due to a vasectomy, you will be the first to know. 3. The “At A Conference”, or “Conference Review” Posts I don’t know if I’m like everyone else on this one, but I have never been successfully interested in these posts. It even sounds like a good idea: if I can’t make it to a particular conference (like the KCDC this year), wouldn’t I be interested in a concentrated summary of events? Apparently, no! Within this realm, I’ve never read a post by a blogger that held my interest. What really baffles is is that, for whatever reason, I am genuinely engaged and interested when talking to someone in person regarding the same topic. I have noticed the same phenomenon when hearing about others’ vacations. If someone sends me an email about their vacation, I gloss over it and forget about it quickly. In contrast, if I’m speaking to that individual in person about their vacation, I’m actually interested. I’m unsure why the written medium eradicates the intrigue. I was raised by a roaming pack of friendly wild video games, so that may be a factor. 4. The “Top X Number of Y’s That Z” Posts I’ve seen this one crop up a lot more in the past few of years. Here are some fabricated examples: 5 Easy Ways to Improve Your Code Top 7 Good Habits Programmers Learn From Experience The 8 Things to Consider When Giving Estimates Top 4 Lame Tech Blogging Posts These are attention-grabbing headlines, and I’d assume they rack up hits. In fact, I enjoy a good number of these. But, I’ve been drawn to articles like this just to find an endless list of identically formatted posts on the blog’s archive sidebar. Often times these posts have overlapping topics, too. These types of posts give the impression that the author has given thought to prioritize and organize the points as a result of a comprehensive consideration of a particular topic. Did the author really weigh all the possibilities when identifying the “Top 4 Lame Tech Blogging Patterns”? Unfortunately, probably not. What a tool. To reiterate, I still enjoy the format, but I feel it is abused. Nowadays, I’m pretty skeptical when approaching posts in this format. If these trends continue, my brain will filter these blog posts out just as effectively as it ignores the encroaching “do xxx with this one trick” advertisements. Conclusion To active blog readers, I hope my guide has served you precious time in being able to identify lame blog posts at a glance. Save time and energy by skipping over the chaff of the internet! And if you author a blog, perhaps my insight will help you to avoid the occasional urge to produce these needless filler posts.

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• Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

  - by [email protected]

  Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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• Silverlight Cream for December 05, 2010 -- #1003

  - by Dave Campbell

  In this (Almost) All-Submittal Issue: John Papa(-2-), Jesse Liberty, Tim Heuer, Dan Wahlin, Markus Egger, Phil Middlemiss, Coding4Fun, Michael Washington, Gill Cleeren, MichaelD!, Colin Eberhardt, Kunal Chowdhury, and Rabeeh Abla. Above the Fold: Silverlight: "Two-Way Binding on TreeView.SelectedItem" Phil Middlemiss WP7: "Taking Screen Shots of Windows Phone 7 Panorama Apps" Markus Egger Training: "Beginners Guide to Visual Studio LightSwitch (Part - 4)" Kunal Chowdhury Shoutouts: Don't let the fire go out... check out the Firestarter Labs Bart Czernicki discusses the need for 64-bit Silverlight: Why a 64-bit runtime for Silverlight 5 Matters Laurent Duveau is interviewed by the SilverlightShow folks to discuss his WP7 app: Laurent Duveau on Morse Code Flash Light WP7 Application From SilverlightCream.com: John Papa: Silverlight 5 Features John Papa has a post up highlighting his take on what's cool in the new featureset for Silverlight 5... including an external link to the keynote. Silverlight Firestarter Keynote and Sessions John Papa also has posted links to all the individual session videos... what a great resource! Yet Another Podcast #17 – Scott Guthrie Jesse Liberty went big with his latest Yet Another Podcast ... he is interviewing Scott Guthrie about the Firestarter, Silverlight, WP7. and more. Silverlight 5 Plans Revealed With this post from Tim Heuer, I find myself adding a Silverlight 5 tag... so bring on the fun! ... unless you've been overloaded like I have since last Thursday, you've probably seen this, but what the heck... Silverlight Firestarter Wrap Up and WCF RIA Services Talk Sample Code Phoenix's own Dan Wahlin had a great WCF RIA Services presentation at the Firestarter last week, and his material and lots of other good links are up on his blog, and I'd say that even if he didn't have a couple shoutouts to me in it :) Thanks Dan!! Taking Screen Shots of Windows Phone 7 Panorama Apps Markus Egger helps us all out with a post on how to get screenshots of your WP7 Panorama app... in case you haven't tried it ... it's not as easy as it sounds! Two-Way Binding on TreeView.SelectedItem Phil Middlemiss is back with a post taking some of the mystery out of the TreeView control bound to a data context and dealing with the SelectedItem property... oh yeah, and throw all that into MVVM! Great tutorial as usual, a cool behavior, and all the source. Native Extensions for Microsoft Silverlight Alan Cobb pointed me to a quick post up on the Coding4Fun site about the NESL (Native Extensions for SilverLight) from Microsoft that give access to some cool features of Windows 7 from Silverlight... I added an NESL tag in case other posts appear on this subject. Silverlight Simple Drag And Drop / Or Browse View Model / MVVM File Upload Control Michael Washington has another great tutorial up at CodeProject that expands on prior work he'd done with drag/drop file upload with this post on integrating an updated browse/upload into ViewModel/MVVM projects, all of which is Blendable. The validation story in Silverlight (Part 1) In good news for all of us, Gill Cleeren has started a tutorial series at SilverlightShow on Silverlight Validation. The first one is up discussing the basics... The Common Framework MichaelD! has a WPF/Silverlight framework up with Facebook Authentication, Xaml-driven IOC, T4 synchronous WCF proxies, and WP7 on the roadmap... source on CodePlex, check it out and give him some feedback. Exploring Reactive Extensions (Rx) through Twitter and Bing Maps Mashups If you've been waiting around to learn Rx, Colin Eberhardt has the post up for you (and me)... great tutorial up on Twitter and Bing Maps Mashups ... and all the code... for the twitter immediate app, and also the UKSnow one we showed last week... check out the demo page, and grab the source! Beginners Guide to Visual Studio LightSwitch (Part - 4) Kunal Chowdhury has the 4th part of his Lightswitch tutorial series up at SilverlightShow. In this one, he shows how to integrate multiple tables into a screen. It is here Take Your Silverlight Application Full Screen & intercept all windows keys !! Rabeeh Abla sent me this link to the blog describing a COM exposed library that intercepts all keys when Silverlight is full-screen. There are a few I hit when I'm going through blogs that Ctrl-W (FF) just won't take down and that annoys me... so this might be a solution if you have that problem... worth a look anyway! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Seven Worlds will collide…. High Availability BI is not such a Distant Sun.

  - by Testas

  Over the last 5 years I have observed Microsoft persevere with the notion of Self Service BI over a series of conferences as far back as SQLBits V in Newport. The release of SQL Server 2012, improvements in Excel and the integration with SharePoint 2010 is making this a reality. Business users are now empowered to create their own BI reports through a number of different technologies such as PowerPivot, PowerView and Report Builder. This opens up a whole new way of working; improving staff productivity, promoting efficient decision making and delivering timely business reports. There is, however; a serious question to answer. What happens should any of these applications become unavailable? More to the point, how would the business react should key business users be unable to fulfil reporting requests for key management meetings when they require it?  While the introduction of self-service BI will provide instant access to the creation of management information reports, it will also cause instant support calls should the access to the data become unavailable. These are questions that are often overlooked when a business evaluates the need for self-service BI. But as I have written in other blog posts, the thirst for information is unquenchable once the business users have access to the data. When they are unable to access the information, you will be the first to know about it and will be expected to have a resolution to the downtime as soon as possible. The world of self-service BI is pushing reporting and analytical databases to the tier 1 application level for some of Coeo’s customers. A level that is traditionally associated with mission critical OLTP environments. There is recognition that by making BI readily available to the business user, provisions also need to be made to ensure that the solution is highly available so that there is minimal disruption to the business. This is where High Availability BI infrastructures provide a solution. As there is a convergence of technologies to support a self-service BI culture, there is also a convergence of technologies that need to be understood in order to provide the high availability architecture required to support the self-service BI infrastructure. While you may not be the individual that implements these components, understanding the concepts behind these components will empower you to have meaningful discussions with the right people should you put this infrastructure in place. There are 7 worlds that you will have to understand to successfully implement a highly available BI infrastructure   1.       Server/Virtualised server hardware/software 2.       DNS 3.       Network Load Balancing 4.       Active Directory 5.       Kerberos 6.       SharePoint 7.       SQL Server I have found myself over the last 6 months reaching out to knowledge that I learnt years ago when I studied for the Windows 2000 and 2003 (MCSE) Microsoft Certified System Engineer. (To the point that I am resuming my studies for the Windows Server 2008 equivalent to be up to date with newer technologies) This knowledge has proved very useful in the numerous engagements I have undertaken since being at Coeo, particularly when dealing with High Availability Infrastructures. As a result of running my session at SQLBits X and SQL Saturday in Dublin, the feedback I have received has been that many individuals desire to understand more of the concepts behind the first 6 “worlds” in the list above. Over the coming weeks, a series of blog posts will be put on this site to help understand the key concepts of each area as it pertains to a High Availability BI Infrastructure. Each post will not provide exhaustive coverage of the topic. For example DNS can be a book in its own right when you consider that there are so many different configuration options with Forward Lookup, Reverse Lookups, AD Integrated Zones and DNA forwarders to name some examples. What I want to do is share the pertinent points as it pertains to the BI infrastructure that you build so that you are equipped with the knowledge to have the right discussion when planning this infrastructure. Next, we will focus on the server infrastructure that will be required to support the High Availability BI Infrastructure, from both a physical box and virtualised perspective. Thanks   Chris

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• Edit ePub eBooks with Your Favorite HTML Editor

  - by Matthew Guay

  ePub eBooks are increasingly popular today, but often they’ve been made by converting other file formats. Here’s how you can edit ePub books to remove irregularities and make them better for reading on your devices. ePub’s are actually a zip file containing images, XHTML files with your text, and more with the .epub extension. You can make them better by editing the XHTML files directly.  Code gurus can edit the code directly, but even if you’ve never edited HTML, you can still quickly make changes with a WYSIWYG editor. Extract the Files from your ePub eBook As mentioned before, ePub files are actually renamed zip files.  So first let’s get all of the files in your ePub eBook accessible.  Find an eBook you want to edit and then change the file extension to .zip. If you don’t see the file extensions, click Organize in the menu bar and select Folder and search options. Select the View tab, and then uncheck the box beside Hide extensions for known file types.  Click Ok, and then change the file type as above. Windows will warn you about changing the file type; click Yes to proceed. Now you can browse the files of the ePub file.  Notice that it contains mostly HTML or XHTML files and images.  Click Extract all files to save them all in a folder so you can easily edit them. Alternately, you can open the ePub file directly in your favorite file archival program such as 7-zip.  Browse to the location of your ePub file, double-click it, and it’ll automatically open even if you don’t change the file extension to zip.  Now you can extract the folder, or extract individual files as before.   Edit Your eBook in KompoZer The actual ebook contents are stored in HTML or XHTML files.  These may be stored on the top folder of you ePub file’s directory, or they may be stored in \OEBPS\text in the file. To change the contents of your eBook, you’ll want to edit these files.  Often there may be separate files for each chapter, so you may have to use trial and error to find the one you need to edit.  You could edit them by hand in Windows using Notepad if you don’t have an HTML editor installed. A better option would be to use an HTML editor.  Here we’ll use the free KompoZer program to edit the files just like we’d edit a document in Word. Download KompoZer (link below), and unzip the files.  Then open the new folder and launch kompozer.exe; you don’t even need to install it.  In fact, you could even store KompoZer on a flash drive so you could edit HTML files from any computer. In KompoZer, open the HTML or XHTML file from your eBook that you want to edit. Now you can edit the file just like you would edit a document in Word.  Remove extra and unneeded text, make titles stand out, correct misspellings … anything you want!  This is especially helpful if your ePub file was created by converting a PDF as these often have many small errors. Or, if you’d rather edit the code itself, select the Source tab and edit as you wish. When you’re done making the changes, make sure to save the file in the same location with the same file name. Recreate Your Edited ePub eBook Once you’ve made all the changes you wanted, it’s time to turn this folder of files back into ePub.  Make sure you change the name of the folder if it still has the same name as the original ePub or zip file so you don’t mix them up or have trouble with overwriting the old files. Zip the folder using Windows Explorer or your favorite archival utility.  If you are using another archival program, make sure to compress it as a zip folder; other compression methods will render the ePub unreadable by your eReader app. Now change the file extension again, this time back to .epub. Now you can read your eBook with your changes in your favorite reader program or app on your mobile device. Conclusion Whether you need to remove an odd, misplaced character or need to do fine editing, using an HTML editor is a great way to make your ePub eBooks look just like you want.  Also, with an editor like KompoZer it’s not even difficult. Download KompoZer Similar Articles Productive Geek Tips Change the Default Editor From Nano on Ubuntu LinuxConvert a PDF eBook to ePub Format for Your iPad, iPhone, or eReaderRead Mobi eBooks on Kindle for PCEdit Your Firefox Bookmarks Easier with Flat Bookmark EditorChange the Default Editor for Batch Files in Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server XPS file format & XPS Viewer Explained Microsoft Office Web Apps Guide Know if Someone Accessed Your Facebook Account Shop for Music with Windows Media Player 12 Access Free Documentaries at BBC Documentaries Rent Cameras In Bulk At CameraRenter

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• Microsoft, jQuery, and Templating

  - by Stephen Walther

  About two months ago, John Resig and I met at Café Algiers in Harvard square to discuss how Microsoft can contribute to the jQuery project. Today, Scott Guthrie announced in his second-day MIX keynote that Microsoft is throwing its weight behind jQuery and making it the primary way to develop client-side Ajax applications using Microsoft technologies. What does this announcement mean? It means that Microsoft is shifting its resources to invest in jQuery. Developers on the ASP.NET team are now working full-time to contribute features to the core jQuery library. Furthermore, we are working with other teams at Microsoft to ensure that our technologies work great with jQuery. We are contributing to the open-source jQuery project in the exact same way that any other company or individual from the community can contribute to jQuery. We are writing proposals, submitting the proposals to the jQuery forums, and revising the proposals in response to community feedback. The jQuery team can decide to reject or accept any feature that we propose. Any feature that Microsoft contributes to jQuery will be platform neutral. In other words, Microsoft contributions will benefit PHP and RAILS developers just as much as they benefit ASP.NET developers. Microsoft contributions to jQuery will improve the web for everyone. Contributing Support for Templates to jQuery Core Our first proposal concerns templating. We want to contribute support for templates to jQuery so that JavaScript developers can use jQuery to easily display a set of database records. You can read our templating proposal here: http://wiki.github.com/nje/jquery/jquery-templates-proposal You can download and play with our prototype for templating here: http://github.com/nje/jquery-tmpl The following code illustrates how you can use a template to display a set of products in a bulleted list: <script type="text/javascript"> jQuery(function(){ var products = [ { name: "Product 1", price: 12.99}, { name: "Product 2", price: 9.99}, { name: "Product 3", price: 35.59} ]; $("ul").append("#template", products); }); </script> <script id="template" type="text/html"> <li>{%= name %} - {%= price %}</li> </script> <ul></ul> The template is contained in a SCRIPT element that has a TYPE=”text/html” attribute. Browsers ignore the contents of a SCRIPT element when they don’t understand the content type. Notice that the placeholder {%=...%} is used within the template to indicate where the name and price of a product should appear. The delimiters {%=…%} are used for expressions and the delimiters {%...%} are used for code. Finally, the products are rendered using the template with the call to $(“ul”).append(“#template”, products). The standard jQuery DOM manipulation methods have been modified to support templates. When the page above is rendered, you get the bulleted list displayed in the following figure. Our goal is to keep our proposal for templates as simple as possible. After support for templating has been added to jQuery, plug-in authors can take advantage of templating when building complex data-driven plug-ins such as a DataGrid plug-in. The Ajax Control Toolkit Over 100,000 developers download the Ajax Control Toolkit every month. That’s a mind-boggling number of downloads. We realize that the Ajax Control Toolkit is extremely popular among ASP.NET Web Forms developers and we want to continue to invest in the Ajax Control Toolkit. If you are adding JavaScript interactivity to an ASP.NET Web Forms application, and you don’t want to write JavaScript, then we recommend that you use the server controls in the Ajax Control Toolkit. Using the Ajax Control Toolkit does not require knowledge of JavaScript and the toolkit enables you to build applications with the concepts familiar to ASP.NET Web Forms applications developers. If, however, you are interested in creating client-side interactivity without server controls then we recommend that you use jQuery. We plan to continue to release new versions of the Ajax Control Toolkit every few months. Our goal is to continue to improve the quality of the Ajax Control Toolkit and to make it easier for the community to contribute code, bug fixes, and documentation. The ASP.NET Ajax Library We are moving the ASP.NET Ajax Library into the Ajax Control Toolkit. If you currently use ASP.NET Ajax Library client templates, client data-binding, or the client script loader then you can continue to use these features by downloading the Ajax Control Toolkit. Be aware that our focus with the Ajax Control Toolkit is server-side Ajax.  For client-side Ajax, we are shifting our focus to jQuery. For example, if you have been using ASP.NET Ajax Library client templates then we recommend that you shift to using jQuery instead. Conclusion Our plan is to focus on jQuery as the primary technology for building client-side Ajax applications moving forward. We want to adapt Microsoft technologies to work great with jQuery and we want to contribute features to jQuery that will make the web better for everyone. We are very excited to be working with the jQuery core team.

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• Create Chemistry Equations and Diagrams in Word

  - by Matthew Guay

  Microsoft Word is a great tool for formatting text, but what if you want to insert a chemistry formula or diagram?  Thanks to a new free add-in for Word, you can now insert high-quality chemistry formulas and diagrams directly from the Ribbon in Word. Microsoft’s new Education Labs has recently released the new Chemistry Add-in for Word 2007 and 2010.  This free download adds support for entering and editing chemistry symbols, diagrams, and formulas using the standard XML based Chemical Markup Language.  You can convert any chemical name, such as benzene, or formula, such as H2O, into a chemical diagram, standard name, or formula.  Whether you’re a professional chemist, just taking chemistry in school, or simply curious about the makeup of Citric Acid, this add-in is an exciting way to bring chemistry to your computer. This add-in works great on Word 2007 and 2010, including the 64 bit version of Word 2010.  Please note that the current version is still in beta, so only run it if you are comfortable running beta products. Getting Started Download the Chemistry add-in from Microsoft Education Labs (link below), and unzip the file.  Then, run the ChemistryAddinforWordBeta2.Setup.msi. It may inform you that you need to install the Visual Studio Tools for Office 3.0.  Simply click Yes to download these tools. This will open the download in your default browser.  Simply click run, or save and then run it when it is downloaded. Now, click next to install the Visual Studio Tools for Office as usual. When this is finished, run the ChemistryAddinforWordBeta2.Setup.msi again.  This time, you can easily install it with the default options. Once it’s finished installing, open Word to try out the Chemistry Add-in.  You will be asked if you want to install this customization, so click Install to enable it. Now you will have a new Chemistry tab in your Word ribbon.  Here’s the ribbon in Word 2010… And here it is in Word 2007.   Using the Chemistry Add-in It’s very easy to insert nice chemistry diagrams and formulas in Word with the Chemistry add-in.  You can quickly insert a premade diagram from the Chemistry Gallery: Or you can insert a formula from file.  Simply click “From File” and choose any Chemical Markup Language (.cml) formatted file to insert the chemical formula. You can also convert any chemical name to it’s chemical form.  Simply select the word, right-click, select “Convert to Chemistry Zone” and then click on its name. Now you can see the chemical form in the sidebar if you click the Chemistry Navigator button, and can choose to insert the diagram into the document.  Some chemicals will automatically convert to the diagram in the document, while others simply link to it in the sidebar.  Either way, you can display exactly what you want. You can also convert a chemical formula directly to it’s chemical diagram.  Here we entered H2O and converted it to Chemistry Zone: This directly converted it to the diagram directly in the document. You can click the Edit button on the top, and from there choose to either edit the 2D model of the chemical, or edit the labels. When you click Edit Labels, you may be asked which form you wish to display.  Here’s the options for potassium permanganate: You can then edit the names and formulas, and add or remove any you wish. If you choose to edit the chemical in 2D, you can even edit the individual atoms and change the chemical you’re diagramming.  This 2D editor has a lot of options, so you can get your chemical diagram to look just like you want. And, if you need any help or want to learn more about the Chemistry add-in and its features, simply click the help button in the Chemistry Ribbon.  This will open a Word document containing examples and explanations which can be helpful in mastering all the features of this add-in. All of this works perfectly, whether you’re running it in Word 2007 or 2010, 32 or 64 bit editions. Conclusion Whether you’re using chemistry formulas everyday or simply want to investigate a chemical makeup occasionally, this is a great way to do it with tools you already have on your computer.  It will also help make homework a bit easier if you’re struggling with it in high school or college. Links Download the Chemistry Add-in for Word Introducing Chemistry Add-in for Word – MSDN blogs Chemistry Markup Language – Wikipedia Similar Articles Productive Geek Tips Geek Reviews: Using Dia as a Free Replacement for Microsoft VisioEasily Summarize A Word 2007 DocumentCreate a Hyperlink in a Word 2007 Flow Chart and Hide Annoying ScreenTipsHow To Create and Publish Blog Posts in Word 2010 & 2007Using Word 2007 as a Blogging Tool TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? 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• Backup options in SharePoint 2007

  - by sreejukg

  It is very important to make sure the server farm backup is taking properly, making sure that in case of any disaster, the administrator has the latest backup that can be used to restore. This articles addresses some of the options available for backup/restore in SharePoint 2007 Backup There are two options that can be utilized to take backup of SharePoint sites. Using SharePoint Central Administration website Using SharePoint central administration website, you can do backup/restore from user interface. Using central administration website you can back up the following · Server farm · Web application · Content databases Follow these steps to take backup of the server farm using central administration 1. Open Central administration website 2. Navigate to Operations -> Backup and Restore -> Perform a backup 3. Here you will have options to choose the item to back up. Select Farm (the top most item in the list) 4. Once you select the items to backup, click on “Continue to backup options” 5. Select “Full” as type of backup. 6. In the backup file location, enter the path where you need to store the backup. The path should be according to the UNC, for e.g. for c drive you may use \\server\c$\mybackupFolder 7. Click ok 8. Now you will be redirected to Backup and Restore Status page. This page shows the progress for the backup operation. You can use the refresh button to update the status of backup(this page will automatically refresh in every 30 seconds). Once completed you can find the files in the specified folder. Using STSADM website SharePoint comes with a STSADM command line tool. STSADM provides lot of administrative operations that can be performed on SharePoint 2007 sites. You can find STSADM command from the following location C:\Program Files\Common Files\Microsoft shared\web server extensions\12\bin (You may change the drive letter according to your installation) STSADM provides a method for performing the Office SharePoint Server 2007 administration tasks at the command line or by using batch files or scripts. STSADM provides access to operations not available by using the Central Administration site The general syntax for STSADM is as follows STSADM -operation Operation Name –parameter1 value1 –parameter2 value2 ……….. Using STSADM you can back up the following · Server farm · Web application · Content databases To perform any STSADM, operation you need to be a member of administrators group. Follow these steps to take backup of SharePoint server farm using STSADM tool. Note: make sure you are logged in to the computer where central administration website is installed. 1. Open the Command prompt (You should run command prompt with administrator privileges) 2. Change the working directory to C:\Program Files\Common Files\Microsoft shared\web server extensions\12\bin 3. Enter the command, then press enter Stsadm –o backup -directory <UNC path> -backupmethod full 4. You will get success / failure message once the command finishes. How to schedule the backup There is no option to schedule a backup using central administration site. Also there is no operation provided by STSADM to automate the backup. The farm administrators need to take backup in regular intervals. To achieve this, you can write a batch file that includes STSADM command to take full backup of the server. This batch file can be scheduled using windows task scheduler to execute in certain intervals. Sample of the batch file 1. Open notepad(or any other text editor) 2. Enter the following commands @echo off echo =============================================================== echo Back up the farm to <C:\backup> echo =============================================================== cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN @echo off stsadm.exe -o backup -directory "<\backup>" -backupmethod full echo completed 3. Save the file with .bat extension You can schedule this batch file as you require. Other Options Using STSADM tool, you will be able to take backup for individual site collection. The syntax for this is stsadm -o backup -url <URL name for site collection> -filename <file name> [-overwrite] The explanations for the parameters are as follows. -url The url of the site collection you need to backup -filename The name of the backup file. E.g. c:\backup.bak -overwrite optional. Indicates if the filename specified exists, whether to overwrite or not. If you are creating the batch file for scheduling the backup for a site collection, you may need to specify the backup filename automatically created. It is an option that you can generate the filename with date so that you can keep backup for each day. e.g. The following commands can be utilized create a site collection backup. @echo off echo =============================================================== echo Back up the farm to <C:\backup> echo =============================================================== echo =============================================================== echo getting todays date to a variable echo =============================================================== @For /F "tokens=1,2,3 delims=/ " %%A in (‘Date /t’) do @( Set Day=%%A Set Month=%%B Set Year=%%C Set todayDate=%%C%%B%%A ) cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN @echo off stsadm -o backup -url <sitecollection url> -filename \\ServerName\ShareName\Backup_%todayDate%.bak -overwrite echo completed To read more about backup STSADM operation, read this http://technet.microsoft.com/en-us/library/cc263441.aspx

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• Off The Beaten Path—Three Things Growing Midsize Companies are Thankful For

  - by Christine Randle

  By: Jim Lein, Senior Director, Oracle Accelerate Last Sunday I went on a walkabout.  That’s when I just step out the door of my Colorado home and hike through the mountains for hours with no predetermined destination. I favor “social trails”, the unmapped routes pioneered by both animal and human explorers.  These tracks  are usually more challenging than established, marked routes and you can’t be 100% sure of where you’re going to end up. But I’ve found the rewards to be much greater. For awhile, I pondered on how—depending upon your perspective—the current economic situation worldwide could be viewed as either a classic “the glass is half empty” or a “the glass is half full” scenario. Midsize companies buy Oracle to grow and so I’m continually amazed and fascinated by the success stories our customers relate to me.  Oracle’s successful midsize companies are growing via innovation, agility, and opportunity. For them, the glass isn’t half full—it’s overflowing. Growing Midsize Companies are Thankful for: Innovation The sun angling through the pine trees reminded me of a conversation with a European customer a year ago May.  You might not recognize the name but, chances are, your local evening weather report relies on this company’s weather observation, monitoring and measurement products.  For decades, the company was recognized in its industry for product innovation, but its recent rapid growth comes from tailoring end to end product and service solutions based on the needs of distinctly different customer groups across industrial, public sector, and defense sectors.  Hours after that phone call I was walking my dog in a local park and came upon a small white plastic box sprouting short antennas and dangling by a nylon cord from a tree branch.  I cut it down. The name of that customer’s company was stamped on the housing. “It’s a radiosonde from a high altitude weather balloon,” he told me the next day. “Keep it as a souvenir.”  It sits on my fireplace mantle and elicits many questions from guests. Growing Midsize Companies are Thankful for: Agility In July, I had another interesting discussion with the CFO of an Asia-Pacific company which owns and operates a large portfolio of leisure assets. They are best known for their epic outdoor theme parks. However, their primary growth today is coming from a chain of indoor amusement centers in the USA where billiards, bowling, and laser tag take the place of roller coasters, kiddy rides, and wave pools. With mountains and rivers right out my front door, I’m not much for theme parks, but I’ll take a spirited game of laser tag any day.  This company has grown dramatically since first implementing Oracle ERP more than a decade ago. Their profitable expansion into a completely foreign market is derived from the ability to replicate proven and efficient best business practices across diverse operating environments.  They recently went live on Oracle’s Fusion HCM and Taleo. Their CFO explained to me how, with thousands of employees in three countries, Fusion HCM and Taleo would enable them to remain incredibly agile by acting on trends linking individual employee performance to their management, establishing and maintaining those best practices. Growing Midsize Companies are Thankful for: Opportunity I have three GPS apps on my iPhone. I use them mainly to keep track of my stats—distance, time, and vertical gain. However, every once in awhile I need to find the most efficient route back home before dark from my current location (notice I didn’t use the word “lost”). In August I listened in on an interview with the CFO of another European company that designs and delivers telematics solutions—the integrated use of telecommunications and informatics—for managing the mobile workforce. These solutions enable customers to achieve evolutionary step-changes in their performance and service delivery. Forgive the overused metaphor, but this is route optimization on steroids.  The company’s executive team saw an opportunity in this emerging market and went “all in”. Consequently, they are being rewarded with tremendous growth results and market domination by providing the ability for their clients to collect and analyze performance information related to fuel consumption, service workforce safety, and asset productivity. This Thanksgiving, I’m thankful for health, family, friends, and a career with an innovative company that helps companies leverage top tier software to drive and manage growth. And I’m thankful to have learned the lesson that good things happen when you get off the beaten path—both when hiking and when forging new routes through a complex world economy. Halfway through my walkabout on Sunday, after scrambling up a long stretch of scree-covered hill, I crested a ridge with an obstructed view of 14,265 ft Mt Evans just a few miles to the west.  There, nowhere near a house or a trail, someone had placed a wooden lounge chair. Its wood was worn and faded but it was sturdy. I had lunch and a cold drink in my pack. Opportunity knocked and I seized it. Happy Thanksgiving.  

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• Social Business Forum Milano: Day 2

  - by me

  @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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• 10 Great Free Icon Packs To Theme Your Android Phone

  - by Chris Hoffman

  Android allows you to customize your home screen, adding widgets, arranging shortcuts and folders, choosing a background, and even replacing the included launcher entirely. You can install icon packs to theme your app icons, too. Third-party launchers use standard app icons by default, but they don’t have to. You can install icon packs that third-party launchers will use in place of standard app icons. How to Use Icon Packs To use icon packs, you’ll need to use a third-party launcher that supports them, such as Nova, Apex, ADW, Go Launcher, Holo Launcher, or Action Launcher Pro. Once you’re using a third-party launcher, you can install an icon pack and go into your launcher’s settings. You’ll find an option that allows you to choose between the icon packs you’ve installed. Many of these icon packs also include wallpapers, which you can set in the normal way. MIUI 5 Icons This icon pack offers over 1900 free icons that are similar to the icons used by the MIUi ROM developed by China’s Xiaomi Tech. The large list of icons is a big plus — this pack will give the majority of your app icons a very slick, consistent look. DCikonZ Theme DCikonZ is a free icon theme that includes a whopping 4000+ icons with a consistent look. This icon theme stands out not just because it’s huge, but also for offering for going in its own direction and avoiding the super-simple, flat look many icon packs use. Holo Icons Holo Icons replaces many app icons with simple, consistent-looking that match Google’s Holo style. If you’re a fan of Android’s Holo look, give it a try. It even tweaks many of the icons from Google’s own apps to make them look more consistent. Square Icon Pack Square Icon Pack turns your icons into simple squares. Even Google Chrome becomes an orb instead of a square. This makes every icon a consistent size and offers a unique look. The icons here almost look a bit like the small-size tiles available on Windows Phone and Windows 8.1. The free version doesn’t offer as many icons as the paid version, but it does offer icons for many popular apps. Rounded Want rounded icons instead? Try the Rounded icon theme, which offers simple rounded icons. The developer says they’re inspired by the consistently round icons used on Mozilla’s Firefox OS. Crumbled Icon Pack Crumbled Icon Pack applies an effect that makes icons look as if they’r crumbling. Rather than theming individual icons, Crumbled Icon Pack adds an effect to every app icon on your device. This means that all your app icons will be themed and consistent. Dainty Icon Pack Is your Android home screen too colorful? Dainty Icon Pack offers simple, gray-on-white icons for over 1200 apps. It’d be ideal over a simple background. The contrast may be a bit low here with the gray-on-white, but it’s otherwise very slick. Simplex Icons Simplex Icons offers more contrast, with black-on-gray icons. This icon pack could simplify busy home screens, allowing photographic wallpapers to come through. Min Icon Set Min attempts to go as minimal as possible, offering simple white icons for over 570 apps. It would be ideal over a simple wallpaper with app names hidden in your launcher, offering a calming, minimal home screen. For apps it doesn’t recognize, it will enclose part of the app’s icon in a white circle. Elegance Elegance goes in another direction entirely, offering icons that incorporate more details and gradients rather than going for minimalism. Its over 1200 icons offer another good option for people who aren’t into the minimal, flat look. Icon pack designers generally have to create and include their own icons to replace icons associated with specific apps, so you’ll probably find a few of your app icons aren’t replaced with most of these themes. Of course, a standard Android phone without an icon pack doesn’t have consistent icons, either. Even if all the icons in your app drawer aren’t themed, the few app icons you have on your home screen will be if you use widely used apps.     

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• Open Source but not Free Software (or vice versa)

  - by TRiG

  The definition of "Free Software" from the Free Software Foundation: “Free software” is a matter of liberty, not price. To understand the concept, you should think of “free” as in “free speech,” not as in “free beer.” Free software is a matter of the users' freedom to run, copy, distribute, study, change and improve the software. More precisely, it means that the program's users have the four essential freedoms: The freedom to run the program, for any purpose (freedom 0). The freedom to study how the program works, and change it to make it do what you wish (freedom 1). Access to the source code is a precondition for this. The freedom to redistribute copies so you can help your neighbor (freedom 2). The freedom to distribute copies of your modified versions to others (freedom 3). By doing this you can give the whole community a chance to benefit from your changes. Access to the source code is a precondition for this. A program is free software if users have all of these freedoms. Thus, you should be free to redistribute copies, either with or without modifications, either gratis or charging a fee for distribution, to anyone anywhere. Being free to do these things means (among other things) that you do not have to ask or pay for permission to do so. The definition of "Open Source Software" from the Open Source Initiative: Open source doesn't just mean access to the source code. The distribution terms of open-source software must comply with the following criteria: Free Redistribution The license shall not restrict any party from selling or giving away the software as a component of an aggregate software distribution containing programs from several different sources. The license shall not require a royalty or other fee for such sale. Source Code The program must include source code, and must allow distribution in source code as well as compiled form. Where some form of a product is not distributed with source code, there must be a well-publicized means of obtaining the source code for no more than a reasonable reproduction cost preferably, downloading via the Internet without charge. The source code must be the preferred form in which a programmer would modify the program. Deliberately obfuscated source code is not allowed. Intermediate forms such as the output of a preprocessor or translator are not allowed. Derived Works The license must allow modifications and derived works, and must allow them to be distributed under the same terms as the license of the original software. Integrity of The Author's Source Code The license may restrict source-code from being distributed in modified form only if the license allows the distribution of "patch files" with the source code for the purpose of modifying the program at build time. The license must explicitly permit distribution of software built from modified source code. The license may require derived works to carry a different name or version number from the original software. No Discrimination Against Persons or Groups The license must not discriminate against any person or group of persons. No Discrimination Against Fields of Endeavor The license must not restrict anyone from making use of the program in a specific field of endeavor. For example, it may not restrict the program from being used in a business, or from being used for genetic research. Distribution of License The rights attached to the program must apply to all to whom the program is redistributed without the need for execution of an additional license by those parties. License Must Not Be Specific to a Product The rights attached to the program must not depend on the program's being part of a particular software distribution. If the program is extracted from that distribution and used or distributed within the terms of the program's license, all parties to whom the program is redistributed should have the same rights as those that are granted in conjunction with the original software distribution. License Must Not Restrict Other Software The license must not place restrictions on other software that is distributed along with the licensed software. For example, the license must not insist that all other programs distributed on the same medium must be open-source software. License Must Be Technology-Neutral No provision of the license may be predicated on any individual technology or style of interface. These definitions, although they derive from very different ideologies, are broadly compatible, and most Free Software is also Open Source Software and vice versa. I believe, however, that it is possible for this not to be the case: It is possible for software to be Open Source without being Free, or to be Free without being Open Source. Questions Is my belief correct? Is it possible for software to fall into one camp and not the other? Does any such software actually exist? Please give examples. Clarification I've already accepted an answer now, but I seem to have confused a lot of people, so perhaps a clarification is in order. I was not asking about the difference between copyleft (or "viral", though I don't like that term) and non-copyleft ("permissive") licenses. Nor was I asking about your personal idiosyncratic definitions of "Free" and "Open". I was asking about "Free Software as defined by the FSF" and "Open Source Software as defined by the OSI". Are the two always the same? Is it possible to be one without being the other? And the answer, it seems, is that it's impossible to be Free without being Open, but possible to be Open without being Free. Thank you everyone who actually answered the question.

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• WordPress SEO Plugins to make your Blog Search Engine Friendly

  - by Vaibhav

  WordPress is the most common blogging system in use today and its use as a CMS is also wide spread. With hundreds of millions of sites using wordpress, getting correct SEO for your WordPress based Blog or Site is very important. We get regular queries from people who want Search Engine Optimisation for their site or blog which is made using wordpress. Here is a list of 16 of the best WordPress Plug-ins That can help you achieve better rankings: All in one SEO Pack This is most popular plugin among all SEO plugins for WordPress. It is easy to use and is compatible with most of the WordPress plugins. It works as a complete package of SEO plugin – automatically generating META tags and optimizing search engines for your titles and avoiding duplicate content. You can also include META tags manually (Met title, Meta description and Met keywords) for all pages and post in your website. HeadSpace2 HeasSpace2 is available in different languages , you can manage a wide range of SEO Tasks related with meta data, you can tag your posts, Custom descriptions and titles. So your page can rank the created relevancy on Search engines and you can load different settings for different pages. Platinum SEO plugin Automatic 301 redirects permalink changes, META tags generation, avoids duplicate content, and does SEO optimization of post and page titles and a lots of other features. TGFI.net SEO WordPress Plugin It’s a modified version of all-in-one SEO Pack. It has some unique feature over All-in-one SEO plugin, It generate titles, meta descriptions and meta keywords automatically when overrides are not present. Google XML Sitemaps Sitemaps Generated by this tool are supported by  Google,  Yahoo,  Bing, and Ask. We all know Sitemaps make indexing of web pages easier for web crawlers. Crawlers can retrieve complete structure of site and more information by sitemaps. They notify all major search engines about new posts every time you create a new post. Sitemap Generator You can generate highly customizable sitemap for your WordPress page. You can choose what to show and what not to show, you can list the items in your choice of orde. It supports pages and permalinks and multi-level categories. SEO Slugs They can generate more search engine friendly URLs for your site. Slugs are filename assigned to your post , this plugin removes all  common words like ‘a’, ‘the’, ‘in’, ‘what’, ‘you’ from slug which are assigned automatically to your post. SEO Post Links This is a similar plugin to SEO Slug, it removes unnecessary keywords from slug to make it short and SEO friendly and you can fix the number of characters in your post. Automatic SEO links With this tool you can create auto linking in your post. You can use this tool for inter linking or external linking too. Just select your words, anchor text target URL nature of links ( Do fallow / No follow ). This plugin will replace the matches found in post, WP Backlinks A helpful plugin for link exchange , whenever any webmaster submits a link for link exchange, the plugin will spider webmasters site for reciprocal link, and if everything is found good , your link will be exchanged. SEO Title Tag You can optimize your Title  tags of  Word press blog through this plugin . You can also override the title tag with custom titles , mass editing and title tags for 404 pages which are the main feature of this plugin. 404 SEO plugin With this Plugin you can customize 404 page of your site; you can give customized error message and links to relevant pages of your site. Redirection A powerful plugins to manage 301 redirection and logs related with redirection, with this plugin you can track 404 errors and track the log of all redirected URLs , this plugin can redirect  post automatically when URL changes for that post. AddToAny This plugin helps your readers to share, save, email and bookmark your posts and pages. It supports more than a hundred social bookmarking , networking and sharing sites. SEO Friendly Images You can make SEO friendly images available on your site with the help of this tool. It updates images with proper titles and ALT tags. Robots Meta A plugin which prevents Search engines to index comments on your post, login and admin pages. It also allows to add tags for individual pages.

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Simple-Talk development: a quick history lesson

  - by Michael Williamson

  Up until a few months ago, Simple-Talk ran on a pure .NET stack, with IIS as the web server and SQL Server as the database. Unfortunately, the platform for the site hadn’t quite gotten the love and attention it deserved. On the one hand, in the words of our esteemed editor Tony “I’d consider the current platform to be a “success”; it cost $10K, has lasted for 6 years, was finished, end to end in 6 months, and although we moan about it has got us quite a long way.” On the other hand, it was becoming increasingly clear that it needed some serious work. Among other issues, we had authors that wouldn’t blog because our current blogging platform, Community Server, was too painful for them to use. Forgetting about Simple-Talk for a moment, if you ask somebody what blogging platform they’d choose, the odds are they’d say WordPress. Regardless of its technical merits, it’s probably the most popular blogging platform, and it certainly seemed easier to use than Community Server. The issue was that WordPress is normally hosted on a Linux stack running PHP, Apache and MySQL — quite a difference from our Microsoft technology stack. We certainly didn’t want to rewrite the entire site — we just wanted a better blogging platform, with the rest of the existing, legacy site left as is. At a very high level, Simple-Talk’s technical design was originally very straightforward: when your browser sends an HTTP request to Simple-Talk, IIS (the web server) takes the request, does some work, and sends back a response. In order to keep the legacy site running, except with WordPress running the blogs, a different design is called for. We now use nginx as a reverse-proxy, which can then delegate requests to the appropriate application: So, when your browser sends a request to Simple-Talk, nginx takes that request and checks which part of the site you’re trying to access. Most of the time, it just passes the request along to IIS, which can then respond in much the same way it always has. However, if your request is for the blogs, then nginx delegates the request to WordPress. Unfortunately, as simple as that diagram looks, it hides an awful lot of complexity. In particular, the legacy site running on IIS was made up of four .NET applications. I’ve already mentioned one of these applications, Community Server, which handled the old blogs as well as managing membership and the forums. We have a couple of other applications to manage both our newsletters and our articles, and our own custom application to do some of the rendering on the site, such as the front page and the articles. When I say that it was made up of four .NET applications, this might conjure up an image in your mind of how they fit together: You might imagine four .NET applications, each with their own database, communicating over well-defined APIs. Sadly, reality was a little disappointing: We had four .NET applications that all ran on the same database. Worse still, there were many queries that happily joined across tables from multiple applications, meaning that each application was heavily dependent on the exact data schema that each other application used. Add to this that many of the queries were at least dozens of lines long, and practically identical to other queries except in a few key spots, and we can see that attempting to replace one component of the system would be more than a little tricky. However, the problems with the old system do give us a good place to start thinking about desirable qualities from any changes to the platform. Specifically: Maintainability — the tight coupling between each .NET application made it difficult to update any one application without also having to make changes elsewhere Replaceability — the tight coupling also meant that replacing one component wouldn’t be straightforward, especially if it wasn’t on a similar Microsoft stack. We’d like to be able to replace different parts without having to modify the existing codebase extensively Reusability — we’d like to be able to combine the different pieces of the system in different ways for different sites Repeatable deployments — rather than having to deploy the site manually with a long list of instructions, we should be able to deploy the entire site with a single command, allowing you to create a new instance of the site easily whether on production, staging servers, test servers or your own local machine Testability — if we can deploy the site with a single command, and each part of the site is no longer dependent on the specifics of how every other part of the site works, we can begin to run automated tests against the site, and against individual parts, both to prevent regressions and to do a little test-driven development In the next part, I’ll describe the high-level architecture we now have that hopefully brings us a little closer to these five traits.

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• A Quick Primer on SharePoint Customization

  - by PeterBrunone

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This one goes out to all the people who have been asked to change the way a SharePoint site looks.  Management wants to know how long it will take, and you can whip that out by tomorrow, right?  If you don't have time to prepare a treatise on what's involved, or if you just want to lend some extra weight to your case by quoting a blogger who was an MVP for seven years, then dive right in; this post is for you. There are three main components of SharePoint visual customization:   1)       Theme – A theme encompasses all the standardized text formatting and coloring (borders, fonts, etc), including the background images of various sections. All told, there could be around 50 images involved, and a few hundred CSS (style) classes.  Installing a theme once it’s been created is no great feat.  Given the number of pieces, of course, creating a new theme could take anywhere from a day to a week… once decisions have been made about the desired appearance. 2)      Master Page – A master page provides the framework for page layout.  This includes all the top and side menus, where content shows up, et cetera.  Master pages have been around for a long time in ASP.NET (Microsoft’s web development platform), and they do require some .NET programming knowledge.  Beyond that, in SharePoint, there are a few dozen controls which the system expects find on a given page.  They’re not all used at once, but if they’re not there when they’re needed, chaos ensues.  Estimating a custom master page is difficult, as it depends on the level of customization.  I’ve been on projects where I was brought in simply to fix some problems and add a few finishing touches, and it took 2-3 weeks.  Master page customization requires a large amount of testing time to make sure that the HTML, JavaScript, CSS, and control placement all work well together. 3)      Individual page layout – Each page (ideally) uses a master page for its template, but within the content areas defined by the master page, web parts can be added, removed, and configured from within the browser.  The wireframe that Brent provided could most likely be completed simply by manipulating the content on the home page in this fashion, and we had allowed about a day of effort for the task.  If needed, further functionality can be provided by an experienced ASP.NET developer; custom forms are a common example.  This of course is a bit more in-depth than simple content manipulation and could take several days per page (or more; there’s really no way to quantify this without a set of requirements).   That’s basically it.  To recap:  Fonts and coloring are done with themes, and can take anywhere from a day to a week to create (not counting creative time); required technical skills include HTML, CSS, and image manipulation.  Templated layout is done with master pages, and generally requires a developer familiar with both ASP.NET and SharePoint in particular; it can have far-reaching consequences depending on the complexity of the changes, and could add weeks or months to a project.  Page layout can be as simple as content manipulation in the web browser, taking a few hours per page, or it can involve more detail, like custom forms, and can require programming expertise and significantly more development time.

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• Lync Server 2010

  - by ManojDhobale

  Microsoft Lync Server 2010 communications software and its client software, such as Microsoft Lync 2010, enable your users to connect in new ways and to stay connected, regardless of their physical location. Lync 2010 and Lync Server 2010 bring together the different ways that people communicate in a single client interface, are deployed as a unified platform, and are administered through a single management infrastructure. Workload Description IM and presence Instant messaging (IM) and presence help your users find and communicate with one another efficiently and effectively. IM provides an instant messaging platform with conversation history, and supports public IM connectivity with users of public IM networks such as MSN/Windows Live, Yahoo!, and AOL. Presence establishes and displays a user’s personal availability and willingness to communicate through the use of common states such as Available or Busy. This rich presence information enables other users to immediately make effective communication choices. Conferencing Lync Server includes support for IM conferencing, audio conferencing, web conferencing, video conferencing, and application sharing, for both scheduled and impromptu meetings. All these meeting types are supported with a single client. Lync Server also supports dial-in conferencing so that users of public switched telephone network (PSTN) phones can participate in the audio portion of conferences. Conferences can seamlessly change and grow in real time. For example, a single conference can start as just instant messages between a few users, and escalate to an audio conference with desktop sharing and a larger audience instantly, easily, and without interrupting the conversation flow. Enterprise Voice Enterprise Voice is the Voice over Internet Protocol (VoIP) offering in Lync Server 2010. It delivers a voice option to enhance or replace traditional private branch exchange (PBX) systems. In addition to the complete telephony capabilities of an IP PBX, Enterprise Voice is integrated with rich presence, IM, collaboration, and meetings. Features such as call answer, hold, resume, transfer, forward and divert are supported directly, while personalized speed dialing keys are replaced by Contacts lists, and automatic intercom is replaced with IM. Enterprise Voice supports high availability through call admission control (CAC), branch office survivability, and extended options for data resiliency. Support for remote users You can provide full Lync Server functionality for users who are currently outside your organization’s firewalls by deploying servers called Edge Servers to provide a connection for these remote users. These remote users can connect to conferences by using a personal computer with Lync 2010 installed, the phone, or a web interface. Deploying Edge Servers also enables you to federate with partner or vendor organizations. A federated relationship enables your users to put federated users on their Contacts lists, exchange presence information and instant messages with these users, and invite them to audio calls, video calls, and conferences. Integration with other products Lync Server integrates with several other products to provide additional benefits to your users and administrators. Meeting tools are integrated into Outlook 2010 to enable organizers to schedule a meeting or start an impromptu conference with a single click and make it just as easy for attendees to join. Presence information is integrated into Outlook 2010 and SharePoint 2010. Exchange Unified Messaging (UM) provides several integration features. Users can see if they have new voice mail within Lync 2010. They can click a play button in the Outlook message to hear the audio voice mail, or view a transcription of the voice mail in the notification message. Simple deployment To help you plan and deploy your servers and clients, Lync Server provides the Microsoft Lync Server 2010, Planning Tool and the Topology Builder. Lync Server 2010, Planning Tool is a wizard that interactively asks you a series of questions about your organization, the Lync Server features you want to enable, and your capacity planning needs. Then, it creates a recommended deployment topology based on your answers, and produces several forms of output to aid your planning and installation. Topology Builder is an installation component of Lync Server 2010. You use Topology Builder to create, adjust and publish your planned topology. It also validates your topology before you begin server installations. When you install Lync Server on individual servers, the installation program deploys the server as directed in the topology. Simple management After you deploy Lync Server, it offers the following powerful and streamlined management tools: Active Directory for its user information, which eliminates the need for separate user and policy databases. Microsoft Lync Server 2010 Control Panel, a new web-based graphical user interface for administrators. With this web-based UI, Lync Server administrators can manage their systems from anywhere on the corporate network, without needing specialized management software installed on their computers. Lync Server Management Shell command-line management tool, which is based on the Windows PowerShell command-line interface. It provides a rich command set for administration of all aspects of the product, and enables Lync Server administrators to automate repetitive tasks using a familiar tool. While the IM and presence features are automatically installed in every Lync Server deployment, you can choose whether to deploy conferencing, Enterprise Voice, and remote user access, to tailor your deployment to your organization’s needs.

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• Analysing and measuring the performance of a .NET application (survey results)

  - by Laila

  Back in December last year, I asked myself: could it be that .NET developers think that you need three days and a PhD to do performance profiling on their code? What if developers are shunning profilers because they perceive them as too complex to use? If so, then what method do they use to measure and analyse the performance of their .NET applications? Do they even care about performance? So, a few weeks ago, I decided to get a 1-minute survey up and running in the hopes that some good, hard data would clear the matter up once and for all. I posted the survey on Simple Talk and got help from a few people to promote it. The survey consisted of 3 simple questions: Amazingly, 533 developers took the time to respond - which means I had enough data to get representative results! So before I go any further, I would like to thank all of you who contributed, because I now have some pretty good answers to the troubling questions I was asking myself. To thank you properly, I thought I would share some of the results with you. First of all, application performance is indeed important to most of you. In fact, performance is an intrinsic part of the development cycle for a good 40% of you, which is much higher than I had anticipated, I have to admit. (I know, "Have a little faith Laila!") When asked what tool you use to measure and analyse application performance, I found that nearly half of the respondents use logging statements, a third use performance counters, and 70% of respondents use a profiler of some sort (a 3rd party performance profilers, the CLR profiler or the Visual Studio profiler). The importance attributed to logging statements did surprise me a little. I am still not sure why somebody would go to the trouble of manually instrumenting code in order to measure its performance, instead of just using a profiler. I personally find the process of annotating code, calculating times from log files, and relating it all back to your source terrifyingly laborious. Not to mention that you then need to remember to turn it all off later! Even when you have logging in place throughout all your code anyway, you still have a fair amount of potentially error-prone calculation to sift through the results; in addition, you'll only get method-level rather than line-level timings, and you won't get timings from any framework or library methods you don't have source for. To top it all, we all know that bottlenecks are rarely where you would expect them to be, so you could be wasting time looking for a performance problem in the wrong place. On the other hand, profilers do all the work for you: they automatically collect the CPU and wall-clock timings, and present the results from method timing all the way down to individual lines of code. Maybe I'm missing a trick. I would love to know about the types of scenarios where you actively prefer to use logging statements. Finally, while a third of the respondents didn't have a strong opinion about code performance profilers, those who had an opinion thought that they were mainly complex to use and time consuming. Three respondents in particular summarised this perfectly: "sometimes, they are rather complex to use, adding an additional time-sink to the process of trying to resolve the existing problem". "they are simple to use, but the results are hard to understand" "Complex to find the more advanced things, easy to find some low hanging fruit". These results confirmed my suspicions: Profilers are seen to be designed for more advanced users who can use them effectively and make sense of the results. I found yet more interesting information when I started comparing samples of "developers for whom performance is an important part of the dev cycle", with those "to whom performance is only looked at in times of crisis", and "developers to whom performance is not important, as long as the app works". See the three graphs below. Sample of developers to whom performance is an important part of the dev cycle: Sample of developers to whom performance is important only in times of crisis: Sample of developers to whom performance is not important, as long as the app works: As you can see, there is a strong correlation between the usage of a profiler and the importance attributed to performance: indeed, the more important performance is to a development team, the more likely they are to use a profiler. In addition, developers to whom performance is an important part of the dev cycle have a higher tendency to use a much wider range of methods for performance measurement and analysis. And, unsurprisingly, the less important performance is, the less varied the methods of measurement are. So all in all, to come back to my random questions: .NET developers do care about performance. Those who care the most use a wider range of performance measurement methods than those who care less. But overall, logging statements, performance counters and third party performance profilers are the performance measurement methods of choice for most developers. Finally, although most of you find code profilers complex to use, those of you who care the most about performance tend to use profilers more than those of you to whom performance is not so important.

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• Spotlight on Claims: Serving Customers Under Extreme Conditions

  - by [email protected]

  Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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• Oracle Fusion Applications User Experience Design Patterns: Feeling the Love after Launch

  - by mvaughan

  By Misha Vaughan, Oracle Applications User ExperienceIn the first video by the Oracle Applications User Experience team on the Oracle Partner Network, Vice President Jeremy Ashley said that Oracle is looking to expand the ecosystem of support for Oracle’s applications customers as they begin to assess their investment and adoption of Oracle Fusion Applications. Oracle has made a massive investment to maintain the benefits of the Fusion Applications User Experience. This summer, the Applications User Experience team released the Oracle Fusion Applications user experience design patterns.Design patterns help create consistent experiences across devices.The launch has been very well received:Angelo Santagata, Senior Principal Technologist and Fusion Middleware evangelist for Oracle,  wrote this to the system integrator community: “The web site is the result of many years of Oracle R&D into user interface design for Fusion Applications and features a really cool web app which allows you to visualise the UI components in action.”  Grant Ronald, Director of Product Management, Application Development Framework (ADF) said: “It’s a science I don't understand, but now I don't have to ... Now you can learn from the UX experience of Fusion Applications.”Frank Nimphius, Senior Principal Product Manager, Oracle (ADF) wrote about the launch of the design patterns for the ADF Code Corner, and Jürgen Kress, Senior Manager EMEA Alliances & Channels for Fusion MiddleWare and Service Oriented Architecture, (SOA), shared the news with his Partner Community. Oracle Twitter followers also helped spread the message about the design patterns launch: ?@bex – Brian Huff, founder and Chief Software Architect for Bezzotech, and Oracle ACE Director:“Nifty! The Oracle Fusion UX team just released new ADF design patterns.”@maiko_rocha, Maiko Rocha, Oracle Consulting Solutions Architect and Oracle FMW engineer: “Haven't seen any other vendor offer such comprehensive UX Design Patterns catalog for free!”@zirous_chad, Chad Thompson, Senior Solutions Architect for Zirous, Inc. and ADF Developer:Wow - @ultan and company did a great job with the Fusion UX PatternsWhat is a user experience design pattern?A user experience design pattern is a re-usable, usability tested functional blueprint for a particular user experience.  Some examples are guided processes, shopping carts, and search and search results.  Ultan O’Broin discusses the top design patterns every developer should know.The patterns that were just released are based on thousands of hours of end-user field studies, state-of-the-art user interface assessments, and usability testing.  To be clear, these are functional design patterns, not technical design patterns that developers may be used to working with.  Because we know there is a gap, we are putting together some training that will help close that gap.Who should care?This is an offering targeted primarily at Application Development Framework (ADF) developers. If you are faced with the following questions regarding Fusion Applications, you will want to know and learn more:•    How do I build something that looks like Fusion Applications?•    How do I build a next-generation application?•    How do I extend a Fusion Application and maintain the user experience?•    I don’t want to re-invent the wheel on the user interface, so where do I start?•    I need to build something that will eventually co-exist with Fusion Applications. How do I do that?These questions are relevant to partners with an ADF competency, individual practitioners, or small consultancies with an ADF specialization, and customers who are trying to shift their IT staff over to supporting Fusion Applications.Where you can find out more?OnlineOur Fusion User Experience design patterns maven is Ultan O’Broin. The Oracle Partner Network is helping our team bring this first e-seminar to you in order to go into a more detail on what this means and how to take advantage of it:? Webinar: Build a Better User Experience with Oracle: Oracle Fusion Applications Functional Design PatternsSept 20, 2012 , 10:30am-11:30am PacificDial-In:  1. 877-664-9137 / Passcode 102546?International:  706-634-9619  http://www.intercall.com/national/oracleuniversity/gdnam.htmlAccess the Live Event Or Via Webconference Access http://ouweb.webex.com  ?and enter this session number: 598036234At a Usergroup eventThe Fusion User Experience Advocates (FXA) are also going to be getting some deep-dive training on this content and can share it with local user groups.At OpenWorld Ultan O’Broin               Chris MuirIf you will be at OpenWorld this year, our own Ultan O’Broin will be visiting the ADF demopod to say hello, thanks to Shay Shmeltzer, Senior Group Manager for ADF outbound communication and at the OTN lounge: Monday 10-10:45, Tuesday 2:15-2:45, Wednesday 2:15-3:30 ?  Oracle JDeveloper and Oracle ADF,  Moscone South, Right - S-207? “ADF Meet and Greett”, OTN Lounge, Wednesday 4:30 And I cannot talk about OpenWorld and ADF without mentioning Chris Muir’s ADF EMG event: the Year After the Year Of the ADF Developer – Sunday, Sept 30 of OpenWorld. Chris has played host to Ultan and the Applications user experience message for his online community and is now a seasoned UX expert.Expect to see additional announcements about expanded and training on similar topics in the future.

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• Selling Visual Studio ALM

  - by Tarun Arora

  Introduction As a consultant I have been selling Application Lifecycle Management services using Visual Studio and Team Foundation Server. I’ve been contacted various times by friends working in organization telling me that ALM processes in their company were benchmarked when dinosaurs walked the earth. Most of these individuals already know the great features Microsoft ALM tools offer and are keen to start a conversation with the CIO but don’t exactly know where to start. It is very important how you engage in your first conversation, if you start the conversation with ‘There is this great tooling from Microsoft which offers amazing features to boost developer productivity, … ‘ from experience I can tell you the reply from your CIO would be ‘I already know! Our existing landscape has a combination of bleeding edge open source and cutting edge licensed tools which already cover these features quite well, more over Microsoft products have a high licensing cost associated to them.’ You will always find it harder to sell by feature, the trick is to highlight the gap in the existing processes & tools and then highlight the impact of these gaps to the overall development processes, by now you would have captured enough attention to show off how the ALM tooling offered by Microsoft not only fills those gaps but offers great value adds to take their development practices to the next level. Rangers ALM Assessment Guide Image 1 – Welcome! First look at the Rangers ALM assessment guide Most organization already have some processes in place to cover aspects of ALM. How do you go about proving that there isn’t enough cover in place? This is where Visual Studio ALM Rangers ALM Assessment guide can help. The ALM assessment guide is really a tool that helps you gather information about Development practices and processes within a customer's environment. Several questionnaires are used to identify the current state of individual development lifecycle areas and decide on a desired state for those processes. It also presents guidance and roll-up summaries to help with recommendations moving forward. The ALM Rangers assessment guide can be downloaded from here. Image 2 – ALM Assessment guide divided into different functions of SDLC The assessment guide is divided into different functions of Software Development Lifecycle (listed below), this gives you the ability to access how mature the company is in different areas of SDLC. Architecture & Design Requirement Engineering & UX Development Software Configuration Management Governance Deployment & Operations Testing & Quality Assurance Project Planning & Management Each section has a set of questions, fill in the assessment by selecting “Never/Sometimes/Always” from the Answer column in the question sheets.  Each answer has weightage to the overall score. Each question has a link next to it, clicking the link takes you to the Reference sheet which gives you more details about the question along with a reason for “why you need to ask this question?”, “other ways to phrase the question” and “what to expect as an answer from the customer”. The trick is to engage the customer in a discussion. You need to probe a lot, listen to the customer and have a discussion with several team members, preferably without management to ensure that you receive candid feedback. This reminds me of a funny incident when during an ALM review a customer told me that they have a sophisticated semi-automated application deployment process, further discussions revealed that deployment actually involved 72 manual configuration steps per production node. Such observations can be recorded in the Issue Brainstorming worksheet for further consideration later. It is also worth mentioning the different levels of ALM maturity to the customer. By default the desired state of ALM maturity is set to Standard, it is possible to set a desired state by area, you should strive for Advanced or Dynamic, it always helps by explaining the classification and advantages. Image 3 – ALM levels by description The ALM assessment guide helps you arrive at a quantitative measure of the company’s ALM maturity. The resultant graph plotted on a spider’s web shows you the company’s current state of ALM maturity and the desired state of ALM maturity. Further since the results are classified by area you can immediately spot the areas where the customer needs immediate help. Image 4 – The spiders web! The red cross icons are areas shouting out for immediate attention, the yellow exclamation icons are areas that need improvement. These icons are calculated on the difference between the Current State of ALM maturity VS the Desired state of ALM maturity. Image 5 – Results by area Conclusion To conclude the Rangers ALM assessment guide gives you the ability to, Measure the customer’s current ALM maturity level Understand the ALM maturity level the customer desires to achieve Capture a healthy list of issues the customer wants to brainstorm further Now What’s next…? Download and get started with the Rangers ALM Assessment Guide. If you have successfully captured the above listed three pieces of information you are in a great state to make recommendations on the identified areas highlighting the benefits that Visual Studio ALM tools would offer. In the next post I will be covering how to take the ALM assessment results as the base to actually convert your recommendation into a sell.  Remember to subscribe to http://feeds.feedburner.com/TarunArora. I would love to hear your feedback! If you have any recommendations on things that I should consider or any questions or feedback, feel free to leave a comment. *** A special thanks goes out to fellow ranges Willy, Ethem and Philip for reviewing the blog post and providing valuable feedback. ***

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• Happy 3rd Birthday SilverlightCream!

  - by Dave Campbell

  Happy 3rd Birthday!     Yesterday (May 16) was the 'Birthday' of SilverlightCream, which started just after MIX in 2007 with a post "Interesting Silverlight posts today: Silverlight Control & Silverlight Pad". Too many good posts flying around led me to want to archive them, particularly since I was being aggregated at a new site Silverlight.net, and I could give some of that 'reach' to the community. Saturday's post was number 862, and as of that post, there were 5697 blog posts archived in the database all tagged up and searchable at SilverlightCream.com using the search page. The search needs to be better, and that's another discussion, but it does work. The blog didn't begin life as the SilverlightCream blog, as is obvious from the name, but once I realized people were following it closely, I've tried to keep the signal-to-noise ratio very high. I even secured another blog for when I just want to rant about something to keep that stuff out of this one :) If you've been around since MIX07 days you've heard all this, but after talking to some people at MIX10 I realized not everyone knows all the ways the information is presented, so I figured doing a post like this once a year probably isn't a bad idea :) I scrounge through an ever-growing list of blogs (right now sitting at 505) looking for good stuff. I try to spin through the list every day, but with the list growing that large, it's getting tough. I usually use it as a background task while working or watching TV. If I just sit and go through the blogs it takes about an hour. The list is long enough now that from time to time, I'll only get partway through it and have 10 to 13 entries, so I'll just stop there and go on the next day... I don't like to have more than 15 in any single post. It's all pattern recognition as in "seen that", "seen that", "that's new", etc... so if you're a blogger, look at a heading below for some comments about blogging from my perspective. When I see something new, I make sure you're not pulling a 'Mike Taulty' on me and dumping 6 or 8 new posts in one day :), and I tag the ones I want to review. If there's not a lot going on, I may just push the posts as I come across them. Some days there may be 60 posts in that 'to review' list! Some are non-Silverlight, some are essentially duplicates of others, some are demos, ads, new releases of something, session materials, etc. I push lots of material into a database at WynApse.com, and the "Tagged Posts" menu on the left sidebar there takes you to a tag cloud of (at this very moment) "9224 articles tagged 13915 different ways using 459 unique tags". There are links in there on Gibson guitars, Jazz Guitar instructional stuff, Ford F-250 links, and tons of technical and non-technical stuff I've been aggregating for about 5 years now. So when I decide to blog (or shoutout) something, I first push it into the database at WynApse.com. Then I tag it all up and push it into the database at SilverlightCream.com. Then it gets pushed to @SilverlightNews. For a little over a year now, we're tracking unique IP hits on posts launched from either the blog post or from one of the SilverlightCream.com pages, and the posts with top hits from unique IP addresses in the last 7 days are displayed in a 'Skim' page at SilverlightCream... and that page needs work as well. The Skim page and tracking was the brainchild of my buddy Michael Washington. What I blog/shoutout After some time doing posts, I decided there were things that probably have no need to be searchable, but are good information, so I post those as 'Shoutouts'. Eventually I also decided the Shoutouts should get posted to @SilverlightNews, and that's now taking place. Notes to bloggers Remember I said spinning throught the Big List-o-BlogsTM is pattern recognition... that means I don't spend a lot of time on any individual blog deciding if it has new content. If you're familiar with the term 'Above the Fold', then you're probably ok. If I have to scroll the page to see if there's something new, or wade through some maze of menus, I'm probably going to miss new stuff. Likewise if you only show the latest on the front page and make it a puzzle to find the rest of them, or if you make the titles and initial graphics almost identical to the previous article, I'll miss it. Another thing is name/brand-recognition. Far be it for me (WynApse) to comment on someone blogging with a pseudonym, but if you want to get get some recognition, you are going to want your name to be available somewhere. I can think right off the top of my head of a couple good blogs that I have no idea of the individuals' real names. I can pull that off a bit because I've been around so long almost everyone knows who I am, but if you're new to the blog-o-sphere, being able to be name-recognized is as important as getting your brand out there. Kick my tires Finally, stuff happens... I may hit the wrong key and delete your blog, or a post might slip past me and I not realize it's new because of the naming, and never blog it. If you think I missed something, send me an email or use the submit page at SilverlightCream.com. Some bloggers have figured out that if they submit (one way or another) to me, their posts will go out next. I try to honor anyone that takes the time to submit with a quicker 'Cream posting. Thanks! Finally, thanks to everyone that contributes to the community as a whole... the blogs, the videos, and the presentations. A special thanks to everyone that reads SilverlightCream, or follows @WynApse or @SilverlightNews. Keep it all coming, and... Stay in the 'Light

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• Design a T-shirt for .NET Reflector Pro

  - by Laila

  Win a .NET Reflector Pro license, a box of Red Gate goodies, and a t-shirt printed with your design! Red Gate likes t-shirts. Each of our teams has one. In fact, each individual person has one, numbered according to when they joined the company: Red Gate's 1st, 2nd, and so on right up to Red Gate's 170th, with the slogan "More than just a number". Those t-shirts are important, chiefly because they remind the people wearing them that they are important. But that isn't enough. What really makes us great are the people who choose to use our tools. So we'd like to extend our tradition of t-shirts to include you and put the design of our next shirt entirely in your hands. We'd like you to come up with a witty slogan or create an inventive or simply beautiful t-shirt design for .NET Reflector Pro, our add-in for Visual Studio, which allows you to step into decompiled assemblies whilst debugging in Visual Studio. When you're done, post your masterpiece to Twitter with the hash tag #reflectortees, and @redgate will take a look! We'll pick the best design, and the winner will get a licensed copy of .NET Reflector Pro and a box of Red Gate goodies - not to mention a copy of their t-shirt. The winning design will go into production and be worn and given out at tradeshows, conferences, and user group events across the world, proudly bearing the name of their designer. We'll also pick three runners-up who will receive licenses for .NET Reflector Pro. Red Gate goodie box Interested? If you're up for the challenge, then we've got some resources to get you started. Inside the .zip file you'll find high-quality versions of the following: T-shirt templates: don't forget to design the front and the back! Different versions of the .NET Reflector Pro logo and Red Gate logo. Colour sheets to give you an easy reference to the Red Gate colours, including hex and RGB values. You can create and send us as many designs as you like, and each of them will be considered for the prize. To submit your designs, simply tweet including the competition hash tag, #reflectortees, and a link to somewhere we can see your design: either an image hosting site such as Twitpic, Flickr or Picasa, or a personal blog. You will need to create a Twitter account (which is free), if you don't already have one. You only have three limits: The background colour of the t-shirt should be one of our brand colours (red, light/dark grey or black), though you're welcome to use other colours in the rest of the design. You need to make use of either the .NET Reflector Pro logo OR the Red Gate logo (please keep them as they are) If you include any text or slogan, stick with just one or two colors for it. Apart from that, go wild. Go and do whatever it is you do when you get creative: whether you walk barefoot on the grass with a pencil and paper, sit cross-legged on a pile of cushions with a laptop, or simply close your eyes and float through a mist of ideas, now is your chance. Make sure you enjoy it. We're looking forward to seeing your creations. Terms and conditions 1. The closing date for entries is June 11th, 2010 (4 p.m. UK time). Red Gate Software Ltd reserves the right to extend the competition deadline at its discretion. If there is a revision, the revised date will be published on this blog and the date for announcing the results will be postponed accordingly. 2. The winning designer will be notified on June 14th, 2010 through Twitter. The winner must claim his/her prize by sending us a high-resolution image of their design via email (i.e. Illustrator EPS files or appropriate format, ideally at 300dpi). If the winner does not come forward within 3 days of the announcement, they will forfeit their prize and another winner will be selected from the runners-up. The names of the winner and runners-up will be posted on this blog by June 18th.  3. Entry is completed on the designer posting a link to their entry in a tweet with the correct hash tag, #reflectortees. 4. Red Gate Software needs to hold the rights to using the winning design in order to put the t-shirt into production. We will make sure that this is fine with the winner before we do so, but if you do not want us holding the rights to your design, please do not submit your designs. We reserve the right to slightly alter or adjust any artwork we decide to use (mainly to make it easier to print), but we will make sure we contact the winner for approval first. The winner will also need to allow us the use of his/her name for purposes of promoting your design. 5. Entries must be entirely your own original work and must not breach any copyright or third party rights. Red Gate Software Ltd will not be made partially or fully liable for any non-original work submitted by you. 6. This competition is free: you do not need to buy anything or be an existing customer to enter. 7. This competition is not open to employees of Red Gate Software Ltd, their families, or any other company directly connected with the administration of this promotion.

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• Why lock-free data structures just aren't lock-free enough

  - by Alex.Davies

  Today's post will explore why the current ways to communicate between threads don't scale, and show you a possible way to build scalable parallel programming on top of shared memory. The problem with shared memory Soon, we will have dozens, hundreds and then millions of cores in our computers. It's inevitable, because individual cores just can't get much faster. At some point, that's going to mean that we have to rethink our architecture entirely, as millions of cores can't all access a shared memory space efficiently. But millions of cores are still a long way off, and in the meantime we'll see machines with dozens of cores, struggling with shared memory. Alex's tip: The best way for an application to make use of that increasing parallel power is to use a concurrency model like actors, that deals with synchronisation issues for you. Then, the maintainer of the actors framework can find the most efficient way to coordinate access to shared memory to allow your actors to pass messages to each other efficiently. At the moment, NAct uses the .NET thread pool and a few locks to marshal messages. It works well on dual and quad core machines, but it won't scale to more cores. Every time we use a lock, our core performs an atomic memory operation (eg. CAS) on a cell of memory representing the lock, so it's sure that no other core can possibly have that lock. This is very fast when the lock isn't contended, but we need to notify all the other cores, in case they held the cell of memory in a cache. As the number of cores increases, the total cost of a lock increases linearly. A lot of work has been done on "lock-free" data structures, which avoid locks by using atomic memory operations directly. These give fairly dramatic performance improvements, particularly on systems with a few (2 to 4) cores. The .NET 4 concurrent collections in System.Collections.Concurrent are mostly lock-free. However, lock-free data structures still don't scale indefinitely, because any use of an atomic memory operation still involves every core in the system. A sync-free data structure Some concurrent data structures are possible to write in a completely synchronization-free way, without using any atomic memory operations. One useful example is a single producer, single consumer (SPSC) queue. It's easy to write a sync-free fixed size SPSC queue using a circular buffer*. Slightly trickier is a queue that grows as needed. You can use a linked list to represent the queue, but if you leave the nodes to be garbage collected once you're done with them, the GC will need to involve all the cores in collecting the finished nodes. Instead, I've implemented a proof of concept inspired by this intel article which reuses the nodes by putting them in a second queue to send back to the producer. * In all these cases, you need to use memory barriers correctly, but these are local to a core, so don't have the same scalability problems as atomic memory operations. Performance tests I tried benchmarking my SPSC queue against the .NET ConcurrentQueue, and against a standard Queue protected by locks. In some ways, this isn't a fair comparison, because both of these support multiple producers and multiple consumers, but I'll come to that later. I started on my dual-core laptop, running a simple test that had one thread producing 64 bit integers, and another consuming them, to measure the pure overhead of the queue. So, nothing very interesting here. Both concurrent collections perform better than the lock-based one as expected, but there's not a lot to choose between the ConcurrentQueue and my SPSC queue. I was a little disappointed, but then, the .NET Framework team spent a lot longer optimising it than I did. So I dug out a more powerful machine that Red Gate's DBA tools team had been using for testing. It is a 6 core Intel i7 machine with hyperthreading, adding up to 12 logical cores. Now the results get more interesting. As I increased the number of producer-consumer pairs to 6 (to saturate all 12 logical cores), the locking approach was slow, and got even slower, as you'd expect. What I didn't expect to be so clear was the drop-off in performance of the lock-free ConcurrentQueue. I could see the machine only using about 20% of available CPU cycles when it should have been saturated. My interpretation is that as all the cores used atomic memory operations to safely access the queue, they ended up spending most of the time notifying each other about cache lines that need invalidating. The sync-free approach scaled perfectly, despite still working via shared memory, which after all, should still be a bottleneck. I can't quite believe that the results are so clear, so if you can think of any other effects that might cause them, please comment! Obviously, this benchmark isn't realistic because we're only measuring the overhead of the queue. Any real workload, even on a machine with 12 cores, would dwarf the overhead, and there'd be no point worrying about this effect. But would that be true on a machine with 100 cores? Still to be solved. The trouble is, you can't build many concurrent algorithms using only an SPSC queue to communicate. In particular, I can't see a way to build something as general purpose as actors on top of just SPSC queues. Fundamentally, an actor needs to be able to receive messages from multiple other actors, which seems to need an MPSC queue. I've been thinking about ways to build a sync-free MPSC queue out of multiple SPSC queues and some kind of sign-up mechanism. Hopefully I'll have something to tell you about soon, but leave a comment if you have any ideas.

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• The Oracle Retail Week Awards - in review

  - by user801960

  The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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