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  • OCFS2 Now Certified for E-Business Suite Release 12 Application Tiers

    - by sergio.leunissen
    Steven Chan writes that OCFS2 is now certified for use as a clustered filesystem for sharing files between all of your E-Business Suite application tier servers.  OCFS2 (Oracle Cluster File System 2) is a free, open source, general-purpose, extent-based clustered file system which Oracle developed and contributed to the Linux community.  It was accepted into Linux kernel 2.6.16.OCFS2 is included in Oracle Enterprise Linux (OEL) and supported under Unbreakable Linux support.

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  • Oracle Database Insider Now on LinkedIn

    - by Troy Kitch
    Our close friends over at the Oracle Database Insider blog have recently started a LinkedIn discussion group. Go behind the scenes of the latest Oracle Database announcements and discussions that include Oracle Database 11g and its options, such as Database Security, and the newest product, Oracle Exadata. Come on over to post a discussion topic, an event, ask questions and stay up-to-date on the latest Oracle Database information. We'll be there to join the discussions and answer questions. Join us on LinkedIn's latest group!

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  • Sun Fire X4800 M2 Delivers World Record TPC-C for x86 Systems

    - by Brian
    Oracle's Sun Fire X4800 M2 server equipped with eight 2.4 GHz Intel Xeon Processor E7-8870 chips obtained a result of 5,055,888 tpmC on the TPC-C benchmark. This result is a world record for x86 servers. Oracle demonstrated this world record database performance running Oracle Database 11g Release 2 Enterprise Edition with Partitioning. The Sun Fire X4800 M2 server delivered a new x86 TPC-C world record of 5,055,888 tpmC with a price performance of $0.89/tpmC using Oracle Database 11g Release 2. This configuration is available 06/26/12. The Sun Fire X4800 M2 server delivers 3.0x times better performance than the next 8-processor result, an IBM System p 570 equipped with POWER6 processors. The Sun Fire X4800 M2 server has 3.1x times better price/performance than the 8-processor 4.7GHz POWER6 IBM System p 570. The Sun Fire X4800 M2 server has 1.6x times better performance than the 4-processor IBM x3850 X5 system equipped with Intel Xeon processors. This is the first TPC-C result on any system using eight Intel Xeon Processor E7-8800 Series chips. The Sun Fire X4800 M2 server is the first x86 system to get over 5 million tpmC. The Oracle solution utilized Oracle Linux operating system and Oracle Database 11g Enterprise Edition Release 2 with Partitioning to produce the x86 world record TPC-C benchmark performance. Performance Landscape Select TPC-C results (sorted by tpmC, bigger is better) System p/c/t tpmC Price/tpmC Avail Database MemorySize Sun Fire X4800 M2 8/80/160 5,055,888 0.89 USD 6/26/2012 Oracle 11g R2 4 TB IBM x3850 X5 4/40/80 3,014,684 0.59 USD 7/11/2011 DB2 ESE 9.7 3 TB IBM x3850 X5 4/32/64 2,308,099 0.60 USD 5/20/2011 DB2 ESE 9.7 1.5 TB IBM System p 570 8/16/32 1,616,162 3.54 USD 11/21/2007 DB2 9.0 2 TB p/c/t - processors, cores, threads Avail - availability date Oracle and IBM TPC-C Response times System tpmC Response Time (sec) New Order 90th% Response Time (sec) New Order Average Sun Fire X4800 M2 5,055,888 0.210 0.166 IBM x3850 X5 3,014,684 0.500 0.272 Ratios - Oracle Better 1.6x 1.4x 1.3x Oracle uses average new order response time for comparison between Oracle and IBM. Graphs of Oracle's and IBM's response times for New-Order can be found in the full disclosure reports on TPC's website TPC-C Official Result Page. Configuration Summary and Results Hardware Configuration: Server Sun Fire X4800 M2 server 8 x 2.4 GHz Intel Xeon Processor E7-8870 4 TB memory 8 x 300 GB 10K RPM SAS internal disks 8 x Dual port 8 Gbs FC HBA Data Storage 10 x Sun Fire X4270 M2 servers configured as COMSTAR heads, each with 1 x 3.06 GHz Intel Xeon X5675 processor 8 GB memory 10 x 2 TB 7.2K RPM 3.5" SAS disks 2 x Sun Storage F5100 Flash Array storage (1.92 TB each) 1 x Brocade 5300 switches Redo Storage 2 x Sun Fire X4270 M2 servers configured as COMSTAR heads, each with 1 x 3.06 GHz Intel Xeon X5675 processor 8 GB memory 11 x 2 TB 7.2K RPM 3.5" SAS disks Clients 8 x Sun Fire X4170 M2 servers, each with 2 x 3.06 GHz Intel Xeon X5675 processors 48 GB memory 2 x 300 GB 10K RPM SAS disks Software Configuration: Oracle Linux (Sun Fire 4800 M2) Oracle Solaris 11 Express (COMSTAR for Sun Fire X4270 M2) Oracle Solaris 10 9/10 (Sun Fire X4170 M2) Oracle Database 11g Release 2 Enterprise Edition with Partitioning Oracle iPlanet Web Server 7.0 U5 Tuxedo CFS-R Tier 1 Results: System: Sun Fire X4800 M2 tpmC: 5,055,888 Price/tpmC: 0.89 USD Available: 6/26/2012 Database: Oracle Database 11g Cluster: no New Order Average Response: 0.166 seconds Benchmark Description TPC-C is an OLTP system benchmark. It simulates a complete environment where a population of terminal operators executes transactions against a database. The benchmark is centered around the principal activities (transactions) of an order-entry environment. These transactions include entering and delivering orders, recording payments, checking the status of orders, and monitoring the level of stock at the warehouses. Key Points and Best Practices Oracle Database 11g Release 2 Enterprise Edition with Partitioning scales easily to this high level of performance. COMSTAR (Common Multiprotocol SCSI Target) is the software framework that enables an Oracle Solaris host to serve as a SCSI Target platform. COMSTAR uses a modular approach to break the huge task of handling all the different pieces in a SCSI target subsystem into independent functional modules which are glued together by the SCSI Target Mode Framework (STMF). The modules implementing functionality at SCSI level (disk, tape, medium changer etc.) are not required to know about the underlying transport. And the modules implementing the transport protocol (FC, iSCSI, etc.) are not aware of the SCSI-level functionality of the packets they are transporting. The framework hides the details of allocation providing execution context and cleanup of SCSI commands and associated resources and simplifies the task of writing the SCSI or transport modules. Oracle iPlanet Web Server middleware is used for the client tier of the benchmark. Each web server instance supports more than a quarter-million users while satisfying the response time requirement from the TPC-C benchmark. See Also Oracle Press Release -- Sun Fire X4800 M2 TPC-C Executive Summary tpc.org Complete Sun Fire X4800 M2 TPC-C Full Disclosure Report tpc.org Transaction Processing Performance Council (TPC) Home Page Ideas International Benchmark Page Sun Fire X4800 M2 Server oracle.com OTN Oracle Linux oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Sun Storage F5100 Flash Array oracle.com OTN Disclosure Statement TPC Benchmark C, tpmC, and TPC-C are trademarks of the Transaction Processing Performance Council (TPC). Sun Fire X4800 M2 (8/80/160) with Oracle Database 11g Release 2 Enterprise Edition with Partitioning, 5,055,888 tpmC, $0.89 USD/tpmC, available 6/26/2012. IBM x3850 X5 (4/40/80) with DB2 ESE 9.7, 3,014,684 tpmC, $0.59 USD/tpmC, available 7/11/2011. IBM x3850 X5 (4/32/64) with DB2 ESE 9.7, 2,308,099 tpmC, $0.60 USD/tpmC, available 5/20/2011. IBM System p 570 (8/16/32) with DB2 9.0, 1,616,162 tpmC, $3.54 USD/tpmC, available 11/21/2007. Source: http://www.tpc.org/tpcc, results as of 7/15/2011.

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • The 2012 Gartner-FEI CFO Technology Survey -- Reviewed by Jeff Henley, Oracle Chairman

    - by Di Seghposs
    Jeff Henley and Oracle Business Analytics VP Rich Clayton break down the findings of the 2012 Gartner-FEI CFO Technology Survey.  The survey produced by Gartner gathers CFOs perceptions about technology, trends and planned improvements to operations.  Financial executives and IT professionals can use these findings to align spending and organizational priorities and understand how technology should support corporate performance.    Listen to the webcast with Jeff Henley and Rich Clayton - Watch Now » Download the full report for all the details -   Read the Report »        Key Findings ·        Despite slow economic growth, CFOs expect conservative, steady IT spending. ·        The CFOs role in IT investment has increased again in 2012. ·        The 45% of IT leaders that report to the CFO are more than report to any other executive, and represent an increase of 3%. ·        Business analytics needs technology improvement. ·        CFOs are focused on business analytics and business applications more than on technology. ·        Information, social, cloud and mobile technology trends are on CFOs' radar. ·        Focusing on corporate performance management (CPM) projects, 63% of CFOs plan to upgrade business intelligence (BI), analytics and performance management in 2012. ·        Despite advancements in strategy management technologies, CFOs still focus on lagging key performance indicators (KPIs) only. ·        A pace-layered strategy for applications is needed (92% of CFOs believe IT doesn't provide transformation/differentiation). ·        New applications in financial governance rank high on improving compliance and efficiency.

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  • ADF Bounded Taskflow Activation

    - by Vijay Mohan
    hey guys, It's really been a while since I last blogged. Just came across a hard-to-debug scenario, so thought of sharing it for the benefit of ADF developers.I had a page fragment(jsff) wrapped inside a  bounded taskflow, for which the activation was conditional and was based on a requestScope property (be it a requestScope variable or a property coming from a requestScope bean). As soon as the taskflow activates and page renders the requestScope parameters life span ends. After that, when you raise an event inside the page (click of commandLink, moseHover, valueChange event etc) then for the first time the event gets fired but it fails to affect the change in the page, moreover, for the subsequent times the event itself doesn't get fired. Any guesses as to what could be the culprit..?I guess, I already gave the reason in the initial paragraph. For the first time when the event gets fired, the fwk sees that the page is already lying in inactivate state, so it fails to affect the change and for subsequent times it doesn't even fire the event because it already knew that the page/region is inactive. So, in such a scenario we must use either a pageFlowScope property or transientVO property which could exist till the page's life span.

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  • Specifying a file name for the FTP and File based transports in OSB

    - by [email protected]
    A common question I receive is how to incorporate a variable value into a file name when using the FTP, SFTP, or File transports in Oracle Service Bus.  For example, if one of the fields in a message being put down to a file by the File transport is an order number variable, then how can you make the order number become part of the file name?  Another example might be if you want to specify the date in the file name.  The transport configuration wizard in OSB does not have an option to allow for this, other than allowing you to specify a static prefix of suffix variable.

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  • ADF Taskflow Transaction Management

    - by raghu.yadav
    There are four transaction management properties available, please refer the guide http://download.oracle.com/docs/cd/E15523_01/web.1111/b31974/taskflows_complex.htm#BABICCGC for detail description. In short : 1) - does not participate in any transaction management 2) Always Use Existing Transaction - the bounded task flow participates in an existing transaction 3) Use Existing Transaction If Possible - bounded task flow either participates in an existing transaction or starts a new transaction 4) Always Begin New Transaction - new transaction starts when the bounded task flow is entered 2) Always Begin New Transaction : There is already a example exists by andre use existing transaction example

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  • Did you miss the OFM Summer Camps III? Get access to the b2b & adapters and SOA Governance training material

    - by JuergenKress
    We posted the SOA Governance and b2b & adapters training material at our SOA Community Workspace (SOA Community membership required). We have no plans to post the ACM and Advanced SOA training material. Special thanks to all the trainers who delivered superb workshops. Thanks to all the partners who invested time and utilization plus travel expenses to attend the camp. Special thanks to all the international partners who traveled a long way to sunny Lisbon – including our Mexican friends! The Summer Camp feedback was excellent, everybody answered the question if he would attend a future OFM Summer Camp with YES and the overall feedback is 4,79 out of 5 (best)! For most of the trainings we had a waiting list with additional partners who want to attend. Make sure you use your middleware skills to deliver successful projects. It would be great if you can support your colegues and the community by sharing the lessons learned and best practice. Thanks for great feedback at twitter please continue to send your pictures to our twitter feed @soacommunity #OFMsummercamps or post them at our Facebook page. Here is a selection of some tweets: Walter Montantes ?México presence en #OFMSummerCamp Lisboa 2013 cc @soacommunity @AdquemTI pic.twitter.com/9NEFwsWCAq SOA Community ?thanks for attending the #OFMSummercamp - save trip home ;-) Want to attend a future training register http://www.oracle.com/goto/emea/soa #soacommunity C2B2 Consulting ?Last day at the #OFMSummercamp Oracle SOA Suite Training in Portugal @soacommunity pic.twitter.com/6LZavVlvHc Patrick Sinke ?a FollowFriday for @Oracle_B2B because 19 followers is not enough #FF #OFMSummercamp Patrick Sinke ?Yogesh Sontakke is talking about #SOA #Governance. #OFMSummercamp Nuno Cancelo ?Oracle SOA Governance - Quick Overview #OFMSummerCamp Nuno Cancelo ?Last coffee break. #OFMSummercamp pic.twitter.com/xZi9M5vAWz Scott Haaland Last day of #OFMSummercamp. It's been a great productive week..great students eager to learn. @Oracle_B2B @soacommunity . Patrick Sinke ?singletons are used to retain specific fetching order of files and records in multithread/multi-instance environment. #OFMSummercamp #SOA Patrick Sinke ?SOA's File Adapter is extremely versatile: It writes, reads and converts almost any type of file. #OFMSummercamp pic.twitter.com/XjtJF9Y5SH Patrick Sinke ?Now deep-diving into Java EE Connector Architecture (JCA). Got to do some catching up at home on this subject. #OFMSummercamp #SOA Patrick Sinke ?Today we start with security and OPSS at #OFMSummercamp Advanced #SOA training. Then some #OSB. #OFM #Oracle #whitehorses Remco Cats ?Starting the last day on #OFMSummercamp building ADF Mobile applications with BPM Nuno Cancelo ?While attending #OFMSummerCamp i notice even more the importance of designing software. Any tips in how to become an software architect? Patrick Sinke ?Extensive information on Faullt handling and policies now in Advanced #SOA track. #OFMSummercamp #oraclesoa #middleware #whitehorses C2B2 Consulting ?Geoffroy de Lamalle speaking at the #OFMSummercamp @soacommunity pic.twitter.com/m4oOyzYB2q Patrick Sinke ?Oracle Document editor is a huge tool (6GB), but contains every version and subset of EDI, HL7, etc definitions. Impressive. #OFMSummercamp Patrick Sinke ?Oracle #B2B 11g presentation on #OFMSummercamp by Scott. Unfortunately only 2 hours in SOA advanced class. Very interesting. SOA Community Bon dia #OFMSummercamp - if you are here in sunny Lisbon ;-) you can checkin at http://foursquare.com/ #soacommunity pic.twitter.com/PnmudJgJTZ Nuno Cancelo ?Beautiful day! #OFMSummercamp pic.twitter.com/nwByRM5YE1 Nuno Cancelo ?Relaxing after lunch :-) #OFMSummercamp pic.twitter.com/hOJzebCM5p SOA Community Posted pictures from OFM Summer Camp III at our facebook page - share yours! https://www.facebook.com/soacommunity #OFMSummerCamp #soacommunity Nuno Cancelo ?Coffee break: day3 #OFMSummercamp pic.twitter.com/97n1sAGhx4 Patrick Sinke #OFMSummercamp day 3; SOA Infrastructure. pic.twitter.com/ziivyw3L6q SOA Community ?@soacommunity 28 Aug Bon dia day 3 at #OFMSummercamp in Lisboa. Nial presenting ACM roadmap pic.twitter.com/iN3gTCHSbA SOA Community ?Hands-on time at the b2b & adapters training part of the #OFMSummercamp #soacommunity pic.twitter.com/9BzI7igrX8 SOA Community ?Laptop replacement at #OFMSummercamp - big thanks to Oracle Portugal for the fast help! 10 seconds to cut the cable pic.twitter.com/nwd2Px73pa SOA Community ?Hard work long training until 18.00 now enjoy the beach #ofmsummercamp #soacommunity pic.twitter.com/StogfxJNFH Walter Montantes? Primer día #OFMSummercamp pic.twitter.com/cTNDpzg5pL Miguel Delgadillo ?@walex86 Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/2SDz9FVhkh” si le sabes? SOA Community ?Welcome to the #OFMSummercamp in sunny Lisbon ;-) Send us your pictures of the training and city @soacommunity pic.twitter.com/i2ErZaaFbb SOA Community ?Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/uKjv0tV2bO Nuno Cancelo #OFMSummercamp afternoon break:) pic.twitter.com/pUaBvt2NIj Impressions of the event are posted at our facebook page. If you missed Lisbon, make sure you attend one of our Additional Middleware Trainings in Europe: We currently run 3 different training roadshows for Business Process Management & ADF & WebLogic across Europe make sure you sing-up for them: ADF & ADF Mobile or Business Process Management Suite or WebLogic Suite. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,training,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Concurrent Business Events

    - by Manoj Madhusoodanan
    This blog describes the various business events related to concurrent requests.In the concurrent program definition screen we can see the various business events which are attached to concurrent processing. Following are the actual definition of above business events. Each event will have following parameters. Create subscriptions to above business events.Before testing enable profile option 'Concurrent: Business Intelligence Integration Enable' to Yes. ExampleI have created a scenario.Whenever my concurrent request completes normally I want to send out file as attachment to my mail.So following components I have created.1) Host file deployed on $XXCUST_TOP/bin to send mail.It accepts mail ids,subject and output file.(Code here)2) Concurrent Program to send mail which points to above host file.3) Subscription package to oracle.apps.fnd.concurrent.request.completed.(Code here)Choose a concurrent program which you want to send the out file as attachment.Check Request Completed check box.Submit the program.If it completes normally the business event subscription program will send the out file as attachment to the specified mail id.

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  • Oracle with Kerberos authentication and Windows 2003 Server as KDC

    - by Supaplex
    I am running Oracle 10.2 on a Windows 2003 Server SP2 which is also the domain controller on the network. I wish to switch authentication method from NTS to Kerberos. I have spent a lot of time trying to configure Oracle with Kerberos authentication from the Oracle Advanced Security option from the Net Manager utility. I have disabled NTS so Kerberos is promoted as the preferred authentication method. But as soon as the configuration is saved from Net Manager and I restart the Oracle server service, Oracle will not start. I don't know what Oracle is complaining about, because I don't know where to look for the Oracle error log. My first question is: how can I figure out what's bugging Oracle? My second question: is there a good tutorial for setting up Oracle on a Windows 2003 with Kerberos Authentication, where the Windows 2003 Server is the KDC? Maybe there is a book I can get? I have read Oracles own guide, but it is mostly for Linux/Unix. Thanks a lot!

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  • How to Avoid Your Next 12-Month Science Project

    - by constant
    While most customers immediately understand how the magic of Oracle's Hybrid Columnar Compression, intelligent storage servers and flash memory make Exadata uniquely powerful against home-grown database systems, some people think that Exalogic is nothing more than a bunch of x86 servers, a storage appliance and an InfiniBand (IB) network, built into a single rack. After all, isn't this exactly what the High Performance Computing (HPC) world has been doing for decades? On the surface, this may be true. And some people tried exactly that: They tried to put together their own version of Exalogic, but then they discover there's a lot more to building a system than buying hardware and assembling it together. IT is not Ikea. Why is that so? Could it be there's more going on behind the scenes than merely putting together a bunch of servers, a storage array and an InfiniBand network into a rack? Let's explore some of the special sauce that makes Exalogic unique and un-copyable, so you can save yourself from your next 6- to 12-month science project that distracts you from doing real work that adds value to your company. Engineering Systems is Hard Work! The backbone of Exalogic is its InfiniBand network: 4 times better bandwidth than even 10 Gigabit Ethernet, and only about a tenth of its latency. What a potential for increased scalability and throughput across the middleware and database layers! But InfiniBand is a beast that needs to be tamed: It is true that Exalogic uses a standard, open-source Open Fabrics Enterprise Distribution (OFED) InfiniBand driver stack. Unfortunately, this software has been developed by the HPC community with fastest speed in mind (which is good) but, despite the name, not many other enterprise-class requirements are included (which is less good). Here are some of the improvements that Oracle's InfiniBand development team had to add to the OFED stack to make it enterprise-ready, simply because typical HPC users didn't have the need to implement them: More than 100 bug fixes in the pieces that were not related to the Message Passing Interface Protocol (MPI), which is the protocol that HPC users use most of the time, but which is less useful in the enterprise. Performance optimizations and tuning across the whole IB stack: From Switches, Host Channel Adapters (HCAs) and drivers to low-level protocols, middleware and applications. Yes, even the standard HPC IB stack could be improved in terms of performance. Ethernet over IB (EoIB): Exalogic uses InfiniBand internally to reach high performance, but it needs to play nicely with datacenters around it. That's why Oracle added Ethernet over InfiniBand technology to it that allows for creating many virtual 10GBE adapters inside Exalogic's nodes that are aggregated and connected to Exalogic's IB gateway switches. While this is an open standard, it's up to the vendor to implement it. In this case, Oracle integrated the EoIB stack with Oracle's own IB to 10GBE gateway switches, and made it fully virtualized from the beginning. This means that Exalogic customers can completely rewire their server infrastructure inside the rack without having to physically pull or plug a single cable - a must-have for every cloud deployment. Anybody who wants to match this level of integration would need to add an InfiniBand switch development team to their project. Or just buy Oracle's gateway switches, which are conveniently shipped with a whole server infrastructure attached! IPv6 support for InfiniBand's Sockets Direct Protocol (SDP), Reliable Datagram Sockets (RDS), TCP/IP over IB (IPoIB) and EoIB protocols. Because no IPv6 = not very enterprise-class. HA capability for SDP. High Availability is not a big requirement for HPC, but for enterprise-class application servers it is. Every node in Exalogic's InfiniBand network is connected twice for redundancy. If any cable or port or HCA fails, there's always a replacement link ready to take over. This requires extra magic at the protocol level to work. So in addition to Weblogic's failover capabilities, Oracle implemented IB automatic path migration at the SDP level to avoid unnecessary failover operations at the middleware level. Security, for example spoof-protection. Another feature that is less important for traditional users of InfiniBand, but very important for enterprise customers. InfiniBand Partitioning and Quality-of-Service (QoS): One of the first questions we get from customers about Exalogic is: “How can we implement multi-tenancy?” The answer is to partition your IB network, which effectively creates many networks that work independently and that are protected at the lowest networking layer possible. In addition to that, QoS allows administrators to prioritize traffic flow in multi-tenancy environments so they can keep their service levels where it matters most. Resilient IB Fabric Management: InfiniBand is a self-managing network, so a lot of the magic lies in coming up with the right topology and in teaching the subnet manager how to properly discover and manage the network. Oracle's Infiniband switches come with pre-integrated, highly available fabric management with seamless integration into Oracle Enterprise Manager Ops Center. In short: Oracle elevated the OFED InfiniBand stack into an enterprise-class networking infrastructure. Many years and multiple teams of manpower went into the above improvements - this is something you can only get from Oracle, because no other InfiniBand vendor can give you these features across the whole stack! Exabus: Because it's not About the Size of Your Network, it's How You Use it! So let's assume that you somehow were able to get your hands on an enterprise-class IB driver stack. Or maybe you don't care and are just happy with the standard OFED one? Anyway, the next step is to actually leverage that InfiniBand performance. Here are the choices: Use traditional TCP/IP on top of the InfiniBand stack, Develop your own integration between your middleware and the lower-level (but faster) InfiniBand protocols. While more bandwidth is always a good thing, it's actually the low latency that enables superior performance for your applications when running on any networking infrastructure: The lower the latency, the faster the response travels through the network and the more transactions you can close per second. The reason why InfiniBand is such a low latency technology is that it gets rid of most if not all of your traditional networking protocol stack: Data is literally beamed from one region of RAM in one server into another region of RAM in another server with no kernel/drivers/UDP/TCP or other networking stack overhead involved! Which makes option 1 a no-go: Adding TCP/IP on top of InfiniBand is like adding training wheels to your racing bike. It may be ok in the beginning and for development, but it's not quite the performance IB was meant to deliver. Which only leaves option 2: Integrating your middleware with fast, low-level InfiniBand protocols. And this is what Exalogic's "Exabus" technology is all about. Here are a few Exabus features that help applications leverage the performance of InfiniBand in Exalogic: RDMA and SDP integration at the JDBC driver level (SDP), for Oracle Weblogic (SDP), Oracle Coherence (RDMA), Oracle Tuxedo (RDMA) and the new Oracle Traffic Director (RDMA) on Exalogic. Using these protocols, middleware can communicate a lot faster with each other and the Oracle database than by using standard networking protocols, Seamless Integration of Ethernet over InfiniBand from Exalogic's Gateway switches into the OS, Oracle Weblogic optimizations for handling massive amounts of parallel transactions. Because if you have an 8-lane Autobahn, you also need to improve your ramps so you can feed it with many cars in parallel. Integration of Weblogic with Oracle Exadata for faster performance, optimized session management and failover. As you see, “Exabus” is Oracle's word for describing all the InfiniBand enhancements Oracle put into Exalogic: OFED stack enhancements, protocols for faster IB access, and InfiniBand support and optimizations at the virtualization and middleware level. All working together to deliver the full potential of InfiniBand performance. Who else has 100% control over their middleware so they can develop their own low-level protocol integration with InfiniBand? Even if you take an open source approach, you're looking at years of development work to create, test and support a whole new networking technology in your middleware! The Extras: Less Hassle, More Productivity, Faster Time to Market And then there are the other advantages of Engineered Systems that are true for Exalogic the same as they are for every other Engineered System: One simple purchasing process: No headaches due to endless RFPs and no “Will X work with Y?” uncertainties. Everything has been engineered together: All kinds of bugs and problems have been already fixed at the design level that would have only manifested themselves after you have built the system from scratch. Everything is built, tested and integrated at the factory level . Less integration pain for you, faster time to market. Every Exalogic machine world-wide is identical to Oracle's own machines in the lab: Instant replication of any problems you may encounter, faster time to resolution. Simplified patching, management and operations. One throat to choke: Imagine finger-pointing hell for systems that have been put together using several different vendors. Oracle's Engineered Systems have a single phone number that customers can call to get their problems solved. For more business-centric values, read The Business Value of Engineered Systems. Conclusion: Buy Exalogic, or get ready for a 6-12 Month Science Project And here's the reason why it's not easy to "build your own Exalogic": There's a lot of work required to make such a system fly. In fact, anybody who is starting to "just put together a bunch of servers and an InfiniBand network" is really looking at a 6-12 month science project. And the outcome is likely to not be very enterprise-class. And it won't have Exalogic's performance either. Because building an Engineered System is literally rocket science: It takes a lot of time, effort, resources and many iterations of design/test/analyze/fix to build such a system. That's why InfiniBand has been reserved for HPC scientists for such a long time. And only Oracle can bring the power of InfiniBand in an enterprise-class, ready-to use, pre-integrated version to customers, without the develop/integrate/support pain. For more details, check the new Exalogic overview white paper which was updated only recently. P.S.: Thanks to my colleagues Ola, Paul, Don and Andy for helping me put together this article! var flattr_uid = '26528'; var flattr_tle = 'How to Avoid Your Next 12-Month Science Project'; var flattr_dsc = 'While most customers immediately understand how the magic of Oracle's Hybrid Columnar Compression, intelligent storage servers and flash memory make Exadata uniquely powerful against home-grown database systems, some people think that Exalogic is nothing more than a bunch of x86 servers, a storage appliance and an InfiniBand (IB) network, built into a single rack.After all, isn't this exactly what the High Performance Computing (HPC) world has been doing for decades?On the surface, this may be true. And some people tried exactly that: They tried to put together their own version of Exalogic, but then they discover there's a lot more to building a system than buying hardware and assembling it together. IT is not Ikea.Why is that so? Could it be there's more going on behind the scenes than merely putting together a bunch of servers, a storage array and an InfiniBand network into a rack? Let's explore some of the special sauce that makes Exalogic unique and un-copyable, so you can save yourself from your next 6- to 12-month science project that distracts you from doing real work that adds value to your company.'; var flattr_tag = 'Engineered Systems,Engineered Systems,Infiniband,Integration,latency,Oracle,performance'; var flattr_cat = 'text'; var flattr_url = 'http://constantin.glez.de/blog/2012/04/how-avoid-your-next-12-month-science-project'; var flattr_lng = 'en_GB'

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  • Welcome Relief

    - by michael.seback
    Government organizations are experiencing unprecedented demand for social services. The current economy continues to put immense stress on social service organizations. Increased need for food assistance, employment security, housing aid and other critical services is keeping agencies busier than ever. ... The Kansas Department of Labor (KDOL) uses Oracle's social services solution in its employment security program. KDOL has used Siebel Customer Relationship Management (CRM) for nearly a decade, and recently purchased Oracle Policy Automation to improve its services even further. KDOL implemented Siebel CRM in 2002, and has expanded its use of it over the years. The agency started with Siebel CRM in the call center and later moved it into case management. Siebel CRM has been a strong foundation for KDOL in the face of rising demand for unemployment benefits, numerous labor-related law changes, and an evolving IT environment. ... The result has been better service for constituents. "It's really enabled our staff to be more effective in serving clients," said Hubka. That's a trend the department plans to continue. "We're 100 percent down the path of Siebel, in terms of what we're doing in the future," Hubka added. "Their vision is very much in line with what we're planning on doing ourselves." ... Community Services is the leading agency responsible for the safety and well-being of children and young people within Australia's New South Wales (NSW) Government. Already a longtime Oracle Case Management user, Community Services recently implemented Oracle Policy Automation to ensure accurate, consistent decisions in the management of child safety. "Oracle Policy Automation has helped to provide a vehicle for the consistent application of the Government's 'Keep Them Safe' child protection action plan," said Kerry Holling, CIO for Community Services. "We believe this approach is a world-first in the structured decisionmaking space for child protection and we believe our department is setting an example that other child protection agencies will replicate." ... Read the full case study here.

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  • Oracle SOA Security for OUAF Web Services

    - by Anthony Shorten
    With the ability to use Oracle SOA Suite 11g with the Oracle Utilities Application Framework based products, an additional consideration needs to be configured to ensure correct integration. That additional consideration is security. By default, SOA Suite propagates any credentials from the calling application through to the interfacing applications. In most cases, this behavior is not appropriate as the calling application may use different credential stores and also some interfaces are “disconnected” from a calling application (for example, a file based load using the File Adapter). These situations require that the Web Service calls to the Oracle Utilities Application Framework based products have their own valid credentials. To do this the credentials must be attached at design time or at run time to provide the necessary credentials for the call. There are a number of techniques that can be used to do this: At design time, when integrating a Web Service from an Oracle Utilities Application Framework based product you can attach the security policy “oracle/wss_username_token_client_policy” in the composite.xml view. In this view select the Web Service you want to attach the policy to and right click to display the context menu and select “Configure WS Policies” and select the above policy from the list. If you are using SSL then you can use “oracle/wss_username_token_over_ssl_client_policy” instead. At design time, you can also specify the credential key (csf-key) associated with the above policy by selecting the policy and clicking “Edit Config Override Properties”. You name the key appropriately. Everytime the SOA components are deployed the credential configuration is also sent. You can also do this after deployment, or what I call at “runtime”, by specifying the policy and credential key in the Fusion Middleware Control. Refer to the Fusion Middleware Control documentation on how to do this. To complete the configuration you need to add a map and the key specified earlier to the credential store in the Oracle WebLogic instance used for Oracle SOA Suite. From Fusion Middleware Control, you do this by selecting the domain the SOA Suite is installed in a select “Credentials” from the context menu. You now need to add the credentials by adding the map “oracle.wsm.security” (the name is IMPORTANT) and creating a key with the necessary valid credentials. The example below added a key called “mdm.key”. The name I used is for example only. You can name the key anything you like as long as it corresponds to the key you specified in the design time component. Note: I used SYSUSER as an example credentials in the example, in real life you would use another credential as SYSUSER is not appropriate for production use. This key can be reused for other Oracle Utilities Application Framework Web Service integrations or you can use other keys for individual Web Service calls. Once the key is created and the SOA Suite components deployed the transactions should be able to be called as necessary. If you need to change the password for the credentials it can be done using the Fusion Middleware Control functionality.

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  • True Excel Templates for BI Publisher

    - by Annemarie Provisero
    ADVISOR WEBCAST: True Excel Templates for BI Publisher PRODUCT FAMILY: EBS/ATG/BI Publisher  July 12, 2011 at 7am PT, 8 am MT, 10 am ET This one-hour session is recommended for technical and functional users who want to learn how to code Excel formatted layouts for use with BI Publisher to generate binary Excel output. TOPICS WILL INCLUDE: Creating a simple template Formatting Dates Creating Functions A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • First-Global-Teach for the Oracle Imaging and Process Management 11g: Administration: San Francisco

    - by stephen.schleifer
    First-Global-Teach for the Oracle Imaging and Process Management 11g: Administration: San Francisco | June 23-25 This course enables participants to use Oracle Imaging and Process Management (I/PM) 11g to access, track, and annotate documents. In addition, they also get an overview of the product architecture of Oracle I/PM running on Oracle WebLogic Server.The course also delves into administration tasks such as security permissions, configuration such as creating BPEL connections, and procedures for creating applications, searches, and input mappings. Customer and partners can register by looking up the course (#D61575GC10) on http://education.oracle.com

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  • Using Cloud OER to Find Fusion Applications On-Premise Service Concrete WSDL URL by Rajesh Raheja

    - by JuergenKress
    In my previous post on Fusion Applications Integration, the Fusion Applications OER white paper explains Oracle Enterprise Repository (OER) usage in the applications context, assuming a dedicated OER for your Fusion Applications instance (whether cloud/SaaS or on-premise). Having a dedicated OER instance is recommended as it can provide customized service metadata and can be used for overall SOA governance in addition to simple service discovery. One of the common queries I get is how on-premise customers without a dedicated OER can find a concrete service WSDL URL for their specific environment using the cloud hosted OER instance. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OER,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • Best Practices for SOA 11g Multi Data Center Active – Active Deployment – White Paper

    - by JuergenKress
    Best practice for High Availability This paper describes the recommended Active - Active solutions that can be used for protecting an Oracle Fusion Middleware 11 g SOA system against downtime across multiple locations (referred to as SOA Active - Active Disaster Recovery Solution or SOA Multi Data Center Active - Active Deployment). It provides the required configuration steps for setting up the recommended topologies and guidance about the performance and failover implications of such a configuration. Get the white paper here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: high availability,best practice,active deployment,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • BPM 11.1.1.5 for Apps: BPM for EBS Demo available

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert Demo Highlights This demo showcases BPM integration with E-Business Suite BPM Process Spaces, providing role-based dashboards and monitoring EBS processes Automated workflow generation, enforcement of business rules Seamless integration with E-Business Suite-iExpense module using SOA Worklist approvals via a mobile device Demo Architecture  & Demo Collateral & OFM Demos Corner & DSS Offerings & Scheduling Demos on DSS & DSS Support SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM11g,BPM demo,dss SOA,BPM Suite,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • SOA Suite 11g Database Growth Management

    - by JuergenKress
    This whitepaper “Oracle SOA Suite 11g Database Growth Management”  has been written to highlight the need to implement an appropriate strategy to manage the growth the of SOA 11g database. The advice presented should facilitate better dialog between SOA and Database administrators when planning database and host requirements Whitepaper Oracle SOA Suite 11g Database Growth Management Advisor Webcast “Oracle SOA Suite 11g Database Growth Management” April 11th 2012 Author: Michael Bousamra Contributing Authors: Deepak Arora Sai Sudarsan Pogaru SOA Partner Community For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community Forum,SOA Specialization,purging,Michael Bousamra Contributing Authors: Deepak Arora Sai Sudarsan Pogaru,SOA Suite 11g Database Growth Management

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  • Podcast Show Notes: Architect Day Panel Highlights

    - by Bob Rhubart
    The 2010 series of Oracle Technology Network Architect Day events kicked off in May with events in Dallas, Texas, Redwood Shores, California, and Anaheim, California. The centerpiece of each Architect Day event is a panel discussion that brings together the day's various presenters along with experts drawn from the local Oracle community. This week’s ArchBeat program presents highlights from the panel discussion from the event held in Anaheim. Listen The voices you’ll hear in these highlights belong to (listed in order of appearance): Ralf Dossmann: Director of SOA and Middleware in Oracle’s Enterprise Solutions Group LinkedIn | Oracle Mix Floyd Teter: Innowave Technology, Oracle ACE Director Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Basheer Khan: Innowave Technology, Oracle ACE Director Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Jeff Savit:  Oracle virtualization expert, former Sun Microsystems principal engineer Blog | LinkedIn | Oracle Mix Geri Born: Oracle security analyst LinkedIn | A 10-minute podcast can't really do justice to the hour-long panel discussion at each Architect Day event, let alone the discussion that is characteristic of each session throughout each Architect Day. But at least you’ll get a taste of what you’ll find at the live events. You’ll find slide decks and more from this first series of 2010 events in the Architect Day Artifacts post on this blog. More dates/cities will be added soon to the Architect Day schedule.  Coming Soon Next week’s ArchBeat program kicks off a three-part series featuring Cameron Purdy,  Oracle ACE Director Aleksander Seovic, and Oracle ACE John Stouffer in a conversation about data grid technology and Oracle Coherence. Stay tuned: RSS Technorati Tags: oracle,oracle technology network,archbeat,arch2arch,podcast,architect day del.icio.us Tags: oracle,oracle technology network,archbeat,arch2arch,podcast,architect day

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  • Coming to a City Near You: Oracle Business Analytics Summits

    - by Rob Reynolds
    More and more organizations use analytics to identify new business opportunities, reduce costs, and optimize business processes. How? By making business information available throughout the enterprise—and making sure that it is relevant, actionable, and easy to access.Oracle invites you to join us for an information-packed event where you’ll learn about the latest trends, best practices, and innovations in business intelligence, analytic applications, and data warehousing.If you are an IT professional involved in BI strategy, program management, systems management, architecture, or deployment, this event is for you. You’ll find out about: New ways of deploying and delivering business intelligence on premise, in the cloud, and on mobile devices to a diverse base of business users New approaches for integrating, storing, managing, securing, and accessing your ever-growing volumes of structured and unstructured data The latest strategies for dramatically increasing the ROI of your ERP and CRM deployments Click here to view the presentation abstracts. Agenda 9:00 a.m. Registration 10:00 a.m. Keynote: Business Analytics—Be the First to Know 11:00 a.m. Break Breakout Sessions Technology and Architecture Strategy Track Business Insight and Analytic Delivery Track 11:15 a.m. Emerging Trends in Enterprise BI Platforms 11:15 a.m. Mobile BI—More than Dashboards on a Tablet 12:00 noon Networking Lunch 12:00 noon Networking Lunch 1:00 p.m. Is Your Business Intelligence Data at Risk? 1:00 p.m. Geospatial Intelligence—Location, Location, Location! 1:45 p.m. What Extreme Performance Means for Your Business 1:45 p.m. The Role of BI in Your ERP and Performance Management Initiatives 2:30 p.m. Become a BI Architect 2:30 p.m. BI Applications: Step 1 in Your ERP Upgrade or Expansion 3:00 p.m. Partner Spotlight Registration links for each city are below: New York , NY- July 26 Miami, FL - July 27 Reston, VA, July 27 Atlanta, GA - July 28 Boston, MA - July 28 Rochester, NY - Aug 2 (event link coming soon!) Menlo Park, CA - August 2 Charlotte, NC - August 3 Newport Beach, CA - August 3 Register online at the links above or call 1.800.820.5592 ext. 9218 to reserve your place.

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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • Adaptive Case Management OTN WebCast with Danilo Schmiedel

    - by JuergenKress
    Oracle ACE Director Danilo Schmiedel, SOA/BPM solution architect with Opitz Consulting in Germany, talks about Adaptive Case Management, Predictive Analytics, and Process Mining. Watch the video here. To download the Adaptive Case Management post mentioned in this interview, please visit the blog post. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM,Adaptive Case Management,Danilo Schmiedel,Opitz,OTN,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • BPM Workspace and Webforms customization by Bruno Neves Alves

    - by JuergenKress
    Under the propose of a project customization customization on BPM workspace and designed webforms were applied using custom css and used as skin and as webforms theme. Its important also to highlight that a workspace skin appliance is enough to bring customization to your webforms since they will inherit the workspace skin customization, nevertheless, themes offers you the possibility to enrich that customization or even to overlap it if desired. This blog post shares my experience trying what is available today as sample from Oracle Samples site but also how I found it starting from scratch. I have follow the following contents to achieve a full workspace and webforms customization: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bruno Neves Alves,BPM Workspace,Webforms,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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