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  • Oracle Data Integration 12c: Simplified, Future-Ready, High-Performance Solutions

    - by Thanos Terentes Printzios
    In today’s data-driven business environment, organizations need to cost-effectively manage the ever-growing streams of information originating both inside and outside the firewall and address emerging deployment styles like cloud, big data analytics, and real-time replication. Oracle Data Integration delivers pervasive and continuous access to timely and trusted data across heterogeneous systems. Oracle is enhancing its data integration offering announcing the general availability of 12c release for the key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c, delivering Simplified and High-Performance Solutions for Cloud, Big Data Analytics, and Real-Time Replication. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. With the 12c release Oracle becomes the new leader in the data integration and replication technologies as no other vendor offers such a complete set of data integration capabilities for pervasive, continuous access to trusted data across Oracle platforms as well as third-party systems and applications. Oracle Data Integration 12c release addresses data-driven organizations’ critical and evolving data integration requirements under 3 key themes: Future-Ready Solutions : Supporting Current and Emerging Initiatives Extreme Performance : Even higher performance than ever before Fast Time-to-Value : Higher IT Productivity and Simplified Solutions  With the new capabilities in Oracle Data Integrator 12c, customers can benefit from: Superior developer productivity, ease of use, and rapid time-to-market with the new flow-based mapping model, reusable mappings, and step-by-step debugger. Increased performance when executing data integration processes due to improved parallelism. Improved productivity and monitoring via tighter integration with Oracle GoldenGate 12c and Oracle Enterprise Manager 12c. Improved interoperability with Oracle Warehouse Builder which enables faster and easier migration to Oracle Data Integrator’s strategic data integration offering. Faster implementation of business analytics through Oracle Data Integrator pre-integrated with Oracle BI Applications’ latest release. Oracle Data Integrator also integrates simply and easily with Oracle Business Analytics tools, including OBI-EE and Oracle Hyperion. Support for loading and transforming big and fast data, enabled by integration with big data technologies: Hadoop, Hive, HDFS, and Oracle Big Data Appliance. Only Oracle GoldenGate provides the best-of-breed real-time replication of data in heterogeneous data environments. With the new capabilities in Oracle GoldenGate 12c, customers can benefit from: Simplified setup and management of Oracle GoldenGate 12c when using multiple database delivery processes via a new Coordinated Delivery feature for non-Oracle databases. Expanded heterogeneity through added support for the latest versions of major databases such as Sybase ASE v 15.7, MySQL NDB Clusters 7.2, and MySQL 5.6., as well as integration with Oracle Coherence. Enhanced high availability and data protection via integration with Oracle Data Guard and Fast-Start Failover integration. Enhanced security for credentials and encryption keys using Oracle Wallet. Real-time replication for databases hosted on public cloud environments supported by third-party clouds. Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c and other Oracle technologies, such as Oracle Database 12c and Oracle Applications, provides a number of benefits for organizations: Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c enables developers to leverage Oracle GoldenGate’s low overhead, real-time change data capture completely within the Oracle Data Integrator Studio without additional training. Integration with Oracle Database 12c provides a strong foundation for seamless private cloud deployments. Delivers real-time data for reporting, zero downtime migration, and improved performance and availability for Oracle Applications, such as Oracle E-Business Suite and ATG Web Commerce . Oracle’s data integration offering is optimized for Oracle Engineered Systems and is an integral part of Oracle’s fast data, real-time analytics strategy on Oracle Exadata Database Machine and Oracle Exalytics In-Memory Machine. Oracle Data Integrator 12c and Oracle GoldenGate 12c differentiate the new offering on data integration with these many new features. This is just a quick glimpse into Oracle Data Integrator 12c and Oracle GoldenGate 12c. Find out much more about the new release in the video webcast "Introducing 12c for Oracle Data Integration", where customer and partner speakers, including SolarWorld, BT, Rittman Mead will join us in launching the new release. Resource Kits Meet Oracle Data Integration 12c  Discover what's new with Oracle Goldengate 12c  Oracle EMEA DIS (Data Integration Solutions) Partner Community is available for all your questions, while additional partner focused webcasts will be made available through our blog here, so stay connected. For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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  • Meet Thomas, the Most Innovational person in Oracle Direct EMEA of Q1

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Thomas was voted, by his peers,  the most Innovational person in Oracle Direct EMEA of Q1, the first quarter of this fiscal! Thomas, a Business Development Consultant at Oracle Direct’s Applications Team, taught himself how to use and leverage the power of social engagement consistent with Oracle’s Social Media Policy.  From these learning's he provided both his and other applications teams in Dublin with huge amounts of training and has presented his findings to the teams on more than one occasion. It is important to recognise that this isn't just a great idea....it actually works! The results speak for themselves. Thomas is engaging with customers and prospects via their preferred channel of communication and creating a strong personal social brand. We congratulate Thomas for his efforts of raising Social Media to the next level within Business Development Group. He put a lot of work into Social Selling, as one of the first within the BDG and set the example for a new innovative approach on how to sell anno 2013. He deserves to be recognized for this. His contribution to social media has been a great inspiration for all Business Development Consultants or Business Relationship Consultants. He knows what he talks about and has great conversion rates out of his social media campaigns. And he doesn't mind sharing his knowledge with everybody. Great effort in searching for new ways of communication and social selling. Thomas has shown great initiative towards leveraging the social media and networks (twitter, linkedin) to find new business opportunities in a previously way. He has shown great out-of-the-box thinking while addressing new companies and prospects and has shared those experiences and ideas to help his colleagues use the same approach. This included a presentation, informational emails and a general helpful attitude from him. He also shared his success stories from his innovational approach.  Thomas is showing initiative with an innovative and fresh character, truly helping people to try something new  with a focus on selling across channels and working for the CRM team which is focused on selling social. We think the way Thomas positions social, by using social is innovative and inspirational. What better way to tell your clients do social, by engaging with them on a social platform? Going always the extra mile, we believe, that Thomas Brits, is an innovator from the day he walked into Oracle Direct. The way Thomas operates on the work floor by introducing new ideas to find the best opportunities as possible shows he runs the extra mile for coming up with new ideas around how to engage with customers more efficiently for instance via Social Media. Thomas also organises power hours/days for the team. He is the best! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Revisioning the CeBIT 2011

    - by hechtsuppe
    Hey guys, I am living in the CeBIT's hometown, the beautiful city Hanover. So I am visiting this exhibition since 2002 and I've seen a lot of changes during all this time. But this time, it was the most boring fair I've ever seen. Lets start with the first halls: "The same procedure as every year"- directly behind the entrance are the exhibitioners from far east (China, Taiwan...). In the past, they've shown a lot of nice toys. But this time, they got very serious, the only great gimmick was the motorcycle suitcase for the iPad, I watched the presentation until I reminded myself that I am not owning an iPad and these cases weren't suitable for my BMW motorcycle. So I started looking for the business stuff (I was there for business). I walked deeper in the exhibition area: During the way to the business halls, I came across a hall where I heard a big bass- the gamer's hall I think so I made a quick getaway from there. I saw a lot of teenagers with gaming bags on thier shoulders and I was really confused. I thought 'Damn it is tuesday 11:00 am, the trade fair is opened for public on saturday, why they are here and not at school?'. So the german schools seem to be too easy for students. At the time I was a pupil I visited the CeBIT on saturday! At the business halls: I visited IBM's booth but there were only guys looking like penguins and I weared a white chemise. So nobody was interested in talking to me. At the coffeebar I met a very nice guy from Bangladesh I think he was round about 25, but he told me that he was the first time in germany and he thought that germans are still nazis. I laughed at him and went to DELL. I was really really really interested in client solutions from DELL because I want to get away from our current client manufacturer. At the DELL booth I became recognized and a really nice guy told me where to use which client products. But there were too many people for trying the notebooks so the DELL guy asked for my business card. But I am still waiting for information, dear 'DELL dude'. I went to the Microsoft booth for informing myself about new IT trends. There were nothig new, only a few presentations about the 'new' Windows Live, Windows Phone 7 and 'the allmighty cloud'. But there was a very small presentation corner with the title 'geeks corner'. A guy inside the 'geeks corner' started Visual Studio 2010, I was really agog for the presentation. But then he started talking about Windows Phone 7 and how to program. He began with drag'n drop a textbox and a button on the form. He wrote really basic code and explained the functionality of a textbox- then I stood up and left the room. At the end: Before leaving the fairground, I've visited a few small booths and the big anti-virus program companies. But there was nothing new, I was really disappointed  this year. I've seen only ten exhibition babes and the rest of the week I stood ~3 hours in traffic jams. But I really love the flair in the whole town during this exhibition. The people in the city railways, which are really confused and the people in the pubs. Cheers Vince

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  • links for 2010-12-08

    - by Bob Rhubart
    What's a data architect? A comic dialog by one who knows: Oracle ACE Director Lewis Cunningham. Webcast: Oracle Business Intelligence Forum - December 15, 2010 at 9:00 am PT "The Oracle Business Intelligence Online Forum is a half-day virtual event that offers you a unique opportunity to see, in one place, the full portfolio of Oracle’s Business Intelligence (BI) offerings, and to learn what sets Oracle apart from the rest. Hear Oracle executives and industry analyst, Howard Dresner, present the current state of Business Intelligence, along with a series of customers who will share their case studies of putting analytics in action." Oracle Rolls Out Private Cloud Architecture And World-Record Transaction Performance | Forrester Blogs "Exadata has been dealt with extensively in other venues, both inside Forrester and externally, and appears to deliver the goods for I&O groups who require efficient consolidation and maximum performance from an Oracle database environment." -- Richard Fichera, Forrester Seven ways to get things started: Java EE Startup Classes with GlassFish and WebLogic "This is a blog about a topic that I realy don't like. But it comes across my ways over and over again and it's no doubt that you need it from time to time. Enough reasons for me to collect some information about it and publish it for your reference. I am talking about Startup-/Shutdown classes with Java EE applications or servers." -- Oracle ACE Director Markus "@myfear" Eisele." Monitoring Undelivered Messages in BPEL in SOA 10g (Antony Reynolds' Blog) "I am currently working with a client that wants to know how many undelivered messages they have, and if it reaches a certain threshold then they wants to alert the operator. To do this they plan on using the Enterprise Manager alert functions, but first they needs to know how many undelivered instances are out there." SOA author Antony Reynolds VirtualBox Appliances for Developers "Developers can simply download a few files, assemble them with a script , and then import and run the resulting pre-built VM in VirtualBox. This makes starting with these technologies even easier. Each appliance contains some Hands-On-Labs to start learning." -- Peter Paul van de Beek Oracle UCM 11g Remote Intradoc Client (RIDC) Integration with Oracle ADF 11g "It's great we have out of the box WebCenter ADF task flows for document management in UCM. However, for complete business scenario implementations, usually it's not enough and we need to manage Content Repository programmatically. This can be achieved through Remote Intradoc Client (RIDC) API. It's quite hard to find any practical information about this API, but I managed to get code for UCM folder creation/removal and folder information." -- Oracle ACE Director Andrejus Baranovskis Interview with Java Champion Matjaz B. Juric on Cloud Computing, SOA, and Java EE 6 "Matjaz Juric of Slovenia, head of the Cloud Computing and SOA Competence Centre at the University of Maribor, and professor at the University of Ljubljana, shares insights about cloud computing, SOA and Java EE 6." White Paper: Oracle Complex Event Processing High Availability "This whitepaper describes the high availability (HA) solutions available in Oracle CEP 11g Release 1 Patch Set 2 and  presents the results of a benchmark study demonstrating the performance of the Oracle CEP HA solutions."

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  • top Tweets SOA Partner Community &ndash; June 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Simone Geib Contact me directly for ideas how to improve http://bit.ly/advancedsoasuite and additional posts, presentations, white papers, #soasuite SOA CommunitySOA Community Newsletter May 2012 https://soacommunity.wordpress.com /2012/05/28/soa-community-newsletter-may-2012/ #soacommunity Simone Geib #soasuite advanced OTN page has become too cluttered. Broke it into separate pages to start with. http://bit.ly/advancedsoasuite SOA CommunitySOA Management with Enterprise Manager Cloud Control 12c and Business Transaction Management 12c Demo https://soacommunity.wordpress.com /2012/05/21/soa-management-with-enterprise-manager-cloud-control-12c-and-business-transaction-management-12c-demo/ #soacommunity OracleBlogs June Webcast: SOA Gateway Implementation and Troubleshooting (2 sessions) http://ow.ly/1kbRFA OTNArchBeatEvery cloud needs an SOA lining: analyst | @JoeMcKendrick http://zd.net/KTgMHk ServiceTechSymposium New session just posted to calendar: "NoSQL for Data Services, Data Virtualization & Big Data" by Guido Schmutz, Trivadis AG ://ow.ly/bjjOe OTNArchBeat?Every cloud needs an SOA lining: analyst | @JoeMcKendrick http://zd.net/KTgMHk Debra Lilley looks good - real proof people are using the apps ! RT @fteter:Very cool Fusion Applications Help site: http://bit.ly/L3nvOR #FusionApps OTNArchBeat How to Set JVM Parameters in Oracle SOA 11G | Francis Ip http://bit.ly/JBDYPj demed"rapid proliferation of cloud computing will drive convergence of SOA and cloud paradigms" http://ovum.com/2012/05/18/soa-paves-the-way-for-cloud/ SOA Community Sending out invitations to our advanced Fusion Middleware Summer Camps! Want to learn more register for the community http://www.oracle.com/goto/emea/soa SOA Community Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! https://soacommunity.wordpress.com/ 2012/05/31/middleware-oracle-excellence-awards-2012 happy-new-year/ #soacommunity #opn #opnaward #specialization #oracle Simone Geib #oraclesoa performance tuning resources. All in one: docs, blogs, WPs, ppts: http://bit.ly/soa_resources OracleBlogs Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! http://ow.ly/1k9ri0 ServiceTechSymposiumNew session just posted to Symposium calendar: "Service Modeling & BPM Business Value Patterns" by Jürgen Kress, Oracle http://www.servicetechsymposium.com/ agenda2012.php #service_modeling_and_bpm _business_value_patterns SOA Community Happy New Year #soacommunity thanks for the business! Time for a drink ;-) http://pic.twitter.com/zkK08KWB Jan van ZoggelUsing execute-sql() function for Name-Value pair lookups in Oracle Service Bus http://wp.me/p1H430-jZ SOA Community Middleware Oracle Excellence Awards 2012&ndash;HAPPY NEW YEAR! http://wp.me/p10C8u-q4 orclateamsoa A-Team Blog #ateam: BPM 11g Deployment & Instance Migration - I have seen a number of request lately asking how to http://ow.ly/1jZ0h8 OTNArchBeat Who should ‘own’ the Enterprise Architecture? | Michael Glas http://bit.ly/K0ge0Q Oracle UPK & Tutor TOMORROW! (June 23rd) - UPK Professional Webinar at Noon ET: Discover why user adoption is a key factor for the http://bit.ly/LjZjdx Sabine Leitner Finance Event im Design-Hotel beim Barbeque: 21. Juni FRA mit Kunden SV Informatik, Schufa, LBBW http://bit.ly/JtwE3v #Oracle @itevent OracleEnterpriseMgr SOA Management with Enterprise Manager Cloud Control 12c and Business Transaction Management 12c Demo http://ow.ly/b3WP1 #em12c ServiceTechSymposium New session just posted to Symposium calendar: "Elastic SOA in the Cloud" by Steve Millidge, C2B2 Consulting http://www.servicetechsymposium.com /agenda2012.php #elastic_soa_in_the_cloud OTNArchBeat Securing Heterogeneous Systems Using Oracle Web Services Manager by @rluttikhuizen & Jens Peters http://bit.ly/KjShFi Oracleteamsoa A-Team Blog #ateam: How to Set JVM Parameters in Oracle SOA 11G http://ow.ly/1k2cnl SOA Community Oracle Service Registry in an automated (Maven) SOA/BPM build http://redstack.wordpress.com /2012/05/22/using-oracle-service-registry-in-an-automated-maven-soabpm-build/ #soacommunity #redstack #soa #osr #opn SOA CommunityHigh demand for advanced Fusion Middleware Summer Camps! Want to learn more register for the #soacommunity http://www.oracle.com/goto/emea/soa OracleBlogs? How to Set JVM Parameters in Oracle SOA 11G http://ow.ly/1k1UTv SOA Community top Tweets SOA Partner Community &ndash; May 2012 http://wp.me/p10C8u-pP ServiceTechSymposium New session just posted to Symposium calendar: "SOA Governance at EDP: A Global Energy Company" by Manuel Rosa, Link http://www.servicetechsymposium.com/ agenda2012.php #soa_governance_at_edp For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity,twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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  • Bridging Two Worlds: Big Data and Enterprise Data

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The big data world is all the vogue in today’s IT conversations. It’s a world of volume, velocity, variety – tantalizing us with its untapped potential. It’s a world of transformational game-changing technologies that have already begun to alter the information management landscape. One of the reasons that big data is so compelling is that it’s a universal challenge that impacts every one of us. Whether it is healthcare, financial, manufacturing, government, retail - big data presents a pressing problem for many industries: how can so much information be processed so quickly to deliver the ‘bigger’ picture? With big data we’re tapping into new information that didn’t exist before: social data, weblogs, sensor data, complex content, and more. What also makes big data revolutionary is that it turns traditional information architecture on its head, putting into question commonly accepted notions of where and how data should be aggregated processed, analyzed, and stored. This is where Hadoop and NoSQL come in – new technologies which solve new problems for managing unstructured data. And now for some worst practices that I'd recommend that you please not follow: Worst Practice Lesson 1: Throw away everything that you already know about data management, data integration tools, and start completely over. One shouldn’t forget what’s already running in today’s IT. Today’s Business Analytics, Data Warehouses, Business Applications (ERP, CRM, SCM, HCM), and even many social, mobile, cloud applications still rely almost exclusively on structured data – or what we’d like to call enterprise data. This dilemma is what today’s IT leaders are up against: what are the best ways to bridge enterprise data with big data? And what are the best strategies for dealing with the complexities of these two unique worlds? Worst Practice Lesson 2: Throw away all of your existing business applications … because they don’t run on big data yet. Bridging the two worlds of big data and enterprise data means considering solutions that are complete, based on emerging Hadoop technologies (as well as traditional), and are poised for success through integrated design tools, integrated platforms that connect to your existing business applications, as well as and support real-time analytics. Leveraging these types of best practices translates to improved productivity, lowered TCO, IT optimization, and better business insights. Worst Practice Lesson 3: Separate out [and keep separate] your big data sandboxes from all the current enterprise IT systems. Don’t mix sand among playgrounds. We didn't tell you that you wouldn't get dirty doing this. Correlation between the two worlds is key. The real advantage to analyzing big data comes when you can correlate it with the existing data in your data warehouse or your current applications to make sense of the larger patterns. If you have not followed these worst practices 1-3 then you qualify for the first step of our journey: bridging the two worlds of enterprise data and big data. Over the next several weeks we’ll be discussing this topic along with several others around big data as it relates to data integration. We welcome you to join us in the conversation by following us on twitter on #BridgingBigData or download our latest white paper and resource kit: Big Data and Enterprise Data: Bridging Two Worlds.

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  • WebCenter Customer Spotlight: Texas Industries, Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. TXI is based in Dallas and employs around 2,000 employees. The customer had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. TXI implemented a centralized solution leveraging Oracle WebCenter Imaging, a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and Oracle WebCenter Forms Recognition to send  the invoices through to Oracle Financials for approvals and processing.  TXI significantly lowered resource needs for payable processing,  increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average. Company OverviewTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete  products in the Southwest. Business ChallengesTXI had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Their business objectives were: Increase the efficiency of core business processes, such as invoice processing, to support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities Solution DeployedTXI replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g. They worked with the Oracle Partner Keste LLC to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing. Business Results Significantly lowered resource needs for payable processing through centralization and improved efficiency  Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals “Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.” Terry Marshall, Vice President of Information Services, Texas Industries, Inc. Additional Information TXI Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle WebCenter Forms Recognition

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  • Multidimensional Thinking–24 Hours of Pass: Celebrating Women in Technology

    - by smisner
    It’s Day 1 of #24HOP and it’s been great to participate in this event with so many women from all over the world in one long training-fest. The SQL community has been abuzz on Twitter with running commentary which is fun to watch while listening to the current speaker. If you missed the fun today because you’re busy with all that work you’ve got to do – don’t despair. All sessions are recorded and will be available soon. Keep an eye on the 24 Hours of Pass page for details. And the fun’s not over today. Rather than run 24 hours consecutively, #24HOP is now broken down into 12-hours over two days, so check out the schedule to see if there’s a session that interests you and fits your schedule. I’m pleased to announce that my business colleague Erika Bakse ( Blog | Twitter) will be presenting on Day 2 – her debut presentation for a PASS event. (And I’m also pleased to say she’s my daughter!) Multidimensional Thinking: The Presentation My contribution to this lineup of terrific speakers was Multidimensional Thinking. Here’s the abstract: “Whether you’re developing Analysis Services cubes or creating PowerPivot workbooks, you need to get into a multidimensional frame of mind to produce a model that best enables users to answer their business questions on their own. Many database professionals struggle initially with multidimensional models because the data modeling process is much different than the one they use to produce traditional, third normal form databases. In this session, I’ll introduce you to the terminology of multidimensional modeling and step through the process of translating business requirements into a viable model.” If you watched the presentation and want a copy of the slides, you can download a copy here. And you’re welcome to download the slides even if you didn’t watch the presentation, but they’ll make more sense if you did! Kimball All the Way There’s only so much I can cover in the time allotted, but I hope that I succeeded in my attempt to build a foundation that prepares you for starting out in business intelligence. One of my favorite resources that will get into much more detail about all kinds of scenarios (well beyond the basics!) is The Data Warehouse Toolkit (Second Edition) by Ralph Kimball. Anything from Kimball or the Kimball Group is worth reading. Kimball material might take reading and re-reading a few times before it makes sense. From my own experience, I found that I actually had to just build my first data warehouse using dimensional modeling on faith that I was going the right direction because it just didn’t click with me initially. I’ve had years of practice since then and I can say it does get easier with practice. The most important thing, in my opinion, is that you simply must prototype a lot and solicit user feedback, because ultimately the model needs to make sense to them. They will definitely make sure you get it right! Schema Generation One question came up after the presentation about whether we use SQL Server Management Studio or Business Intelligence Development Studio (BIDS) to build the tables for the dimensional model. My answer? It really doesn’t matter how you create the tables. Use whatever method that you’re comfortable with. But just so happens that it IS possible to set up your design in BIDS as part of an Analysis Services project and to have BIDS generate the relational schema for you. I did a Webcast last year called Building a Data Mart with Integration Services that demonstrated how to do this. Yes, the subject was Integration Services, but as part of that presentation, I showed how to leverage Analysis Services to build the tables, and then I showed how to use Integration Services to load those tables. I blogged about this presentation in September 2010 and included downloads of the project that I used. In the blog post, I explained that I missed a step in the demonstration. Oops. Just as an FYI, there were two more Webcasts to finish the story begun with the data – Accelerating Answers with Analysis Services and Delivering Information with Reporting Services. If you want to just cut to the chase and learn how to use Analysis Services to build the tables, you can see the Using the Schema Generation Wizard topic in Books Online.

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  • A Case for Oracle Fusion Middleware by Lucas Jellema

    - by JuergenKress
    An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Industry perspectives on managing content

    - by aahluwalia
    Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management.  At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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  • Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) Now Available!

    - by Javier Puerta
    Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is now available on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011 and the first ever Enterprise Manager release available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board.   New Capabilities and Features   Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins:   Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality.   Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade:   All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation:   Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2.   All updated Oracle Enterprise Manager documentation can be found on OTN   Customer Webcast - EM 12c Installation and Upgrade: This webcast is for customers who are interested in learning how to successfully deploy or upgrade to EM 12.1.0.2.   Customer Webcast - Installation and Upgrade - September 21(registration and info on OTN starting September 12)   Enterprise Manager 12c R2 Resources:   OTN Download Page Upgrade Guide

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  • How to Build Services from Legacy Applications

    - by Chris Falter
    The SOA consultants invaded the executive suite at your company or agency, preached the true religion, and converted the unbelievers. Now by divine imperative you must convert your legacy applications into a suite of reusable services.  But as usual, you lack the time and resources that you need in order to develop the services properly.  So you googled or bing’ed, found this blog post, and began crying in gratitude.  Yes, as the title implies, I am going to reveal my easy, 3-step, works-every-time process for converting silos of legacy applications into the inventory of services your CIO has been dreaming about.  So just close your eyes and count to 3 … now open them … and here it is…. Not. While wishful thinking is too often the coin of the IT realm, even the most naive practitioner knows that converting legacy applications into reusable services requires more than a magic wand.  The reason is simple: if your starting point is your legacy applications, then you will simply be bolting a web service technology layer on top of your legacy API.  And that legacy API is built in the image of the silo applications.  Enter the wide gate of the legacy API, follow the broad path of generating service interfaces from existing code, and you will arrive at the siloed enterprise destruction that you thought you were escaping. The Straight and Narrow Path This past week I had the opportunity to learn how the FBI Criminal Justice Information Systems department has been transitioning from silo applications to a service inventory.  Lafe Hutcheson, IT Specialist in the architecture group and fellow attendee at an SOA Architect Certification Workshop, was my guide.  Lafe has survived the chaos of an SOA initiative, so it is not surprising that he was able to return from a US Army deployment to Kabul, Afghanistan with nary a scratch.  According to Lafe, building their service inventory is a three-phase process: Model a business process.  This requires intense collaboration between the IT and business wings of the organization, of course.  The FBI uses IBM Websphere tools to model the process with BPMN. Identify candidate services to facilitate the business process. Convert the BPMN to an executable BPEL orchestration, model and develop the services, and use a BPEL engine to run the process.  The FBI uses ActiveVOS for orchestration services. The 12 Step Program to End Your Legacy API Addiction Thomas Erl has documented a process for building a web service inventory that is quite similar to the FBI process. Erl’s process adds a technology architecture definition phase, which allows for the technology environment to influence the inventory blueprint.  For example, if you are using an enterprise service bus, you will probably not need to build your own utility services for logging or intermediate routing.  Erl also lists a service-oriented analysis phase that highlights the 12-step process of applying the principles of service orientation to modeling your services.  Erl depicts the modeling of a service inventory as an iterative process: model a business process, define the relevant technology architecture, define the service inventory blueprint, analyze the services, then model another business process, rinse and repeat.  (Astute readers will note that Erl’s diagram, restricted to analysis and modeling process, does not include the implementation phase that concludes the FBI service development methodology.) The service-oriented analysis phase is where you find the 12 steps that will free you from your legacy API addiction. In a nutshell, you identify the steps in the process that need services; identify the different types of services (agnostic entity services, service compositions, and utility services) that are required; apply service-orientation principles; and normalize the inventory into cohesive service models. Rather than discuss each of the 12 steps individually, I will close by simply referring my readers to Erl’s explanation.

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  • Big Data – How to become a Data Scientist and Learn Data Science? – Day 19 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the analytics in Big Data Story. In this article we will understand how to become a Data Scientist for Big Data Story. Data Scientist is a new buzz word, everyone seems to be wanting to become Data Scientist. Let us go over a few key topics related to Data Scientist in this blog post. First of all we will understand what is a Data Scientist. In the new world of Big Data, I see pretty much everyone wants to become Data Scientist and there are lots of people I have already met who claims that they are Data Scientist. When I ask what is their role, I have got a wide variety of answers. What is Data Scientist? Data scientists are the experts who understand various aspects of the business and know how to strategies data to achieve the business goals. They should have a solid foundation of various data algorithms, modeling and statistics methodology. What do Data Scientists do? Data scientists understand the data very well. They just go beyond the regular data algorithms and builds interesting trends from available data. They innovate and resurrect the entire new meaning from the existing data. They are artists in disguise of computer analyst. They look at the data traditionally as well as explore various new ways to look at the data. Data Scientists do not wait to build their solutions from existing data. They think creatively, they think before the data has entered into the system. Data Scientists are visionary experts who understands the business needs and plan ahead of the time, this tremendously help to build solutions at rapid speed. Besides being data expert, the major quality of Data Scientists is “curiosity”. They always wonder about what more they can get from their existing data and how to get maximum out of future incoming data. Data Scientists do wonders with the data, which goes beyond the job descriptions of Data Analysist or Business Analysist. Skills Required for Data Scientists Here are few of the skills a Data Scientist must have. Expert level skills with statistical tools like SAS, Excel, R etc. Understanding Mathematical Models Hands-on with Visualization Tools like Tableau, PowerPivots, D3. j’s etc. Analytical skills to understand business needs Communication skills On the technology front any Data Scientists should know underlying technologies like (Hadoop, Cloudera) as well as their entire ecosystem (programming language, analysis and visualization tools etc.) . Remember that for becoming a successful Data Scientist one require have par excellent skills, just having a degree in a relevant education field will not suffice. Final Note Data Scientists is indeed very exciting job profile. As per research there are not enough Data Scientists in the world to handle the current data explosion. In near future Data is going to expand exponentially, and the need of the Data Scientists will increase along with it. It is indeed the job one should focus if you like data and science of statistics. Courtesy: emc Tomorrow In tomorrow’s blog post we will discuss about various Big Data Learning resources. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Do you want to be an ALM Consultant?

    - by Martin Hinshelwood
    Northwest Cadence is looking for our next great consultant! At Northwest Cadence, we have created a work environment that emphasizes excellence, integrity, and out-of-the-box thinking.  Our customers have high expectations (rightfully so) and we wouldn’t have it any other way!   Northwest Cadence has some of the most exciting customers I have ever worked with and even though I have only been here just over a month I have already: Provided training/consulting for 3 government departments Created and taught courseware for delivering Scrum to teams within a high profile multinational company Started presenting Microsoft's ALM Engagement Program  So if you are interested in helping companies build better software more efficiently, then.. Enquire at [email protected] Application Lifecycle Management (ALM) Consultant An ALM Consultant with a minimum of 8 years of relevant experience with Application Lifecycle Management, Visual Studio (including Visual Studio Team System) and software design is needed. Must provide thought leadership on best practices for enterprise architecture, understand the Microsoft technology solution stack, and have a thorough understanding of enterprise application integration. The ALM Practice Lead will play a central role in designing and implementing the overall ALM Practice strategy, including creating, updating, and delivering ALM courseware and consultancy engagements. This person will also provide project support, deliverables, and quality solutions on Visual Studio Team System that exceed client expectations. Engagements will vary and will involve providing expert training, consulting, mentoring, formulating technical strategies and policies and acting as a “trusted advisor” to customers and internal teams. Sound sense of business and technical strategy required. Strong interpersonal skills as well as solid strategic thinking are key. The ideal candidate will be capable of envisioning the solution based on the early client requirements, communicating the vision to both technical and business stakeholders, leading teams through implementation, as well as training, mentoring, and hands-on software development. The ideal candidate will demonstrate successful use of both agile and formal software development methods, enterprise application patterns, and effective leadership on prior projects. Job Requirements Minimum Education: Bachelor’s Degree (computer science, engineering, or math preferred). Locale / Travel: The Practice Lead position requires estimated 50% travel, most of which will be in the Continental US (a valid national Passport must be maintained).  This is a full time position and will be based in the Kirkland office. Preferred Education: Master’s Degree in Information Technology or Software Engineering; Premium Microsoft Certifications on .NET (MCSD) or MCPD or relevant experience; Microsoft Certified Trainer (MCT) or relevant experience. Minimum Experience and Skills: 7+ years experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment. Essential Duties & Responsibilities: Provide training, consulting, and mentoring to organizations on topics that include Visual Studio Team System and ALM. Create content, including labs and demonstrations, to be delivered as training classes by Northwest Cadence employees. Lead development teams through the complete ALM and/or Visual Studio Team System solution. Be able to communicate in detail how a solution will integrate into the larger technical problem space for large, complex enterprises. Define technical solution requirements. Provide guidance to the customer and project team with respect to technical feasibility, complexity, and level of effort required to deliver a custom solution. Ensure that the solution is designed, developed and deployed in accordance with the agreed upon development work plan. Create and deliver weekly status reports of training and/or consulting progress. Engagement Responsibilities: · Provide a strong desire to provide thought leadership related to technology and to help grow the business. · Work effectively and professionally with employees at all levels of a customer’s organization. · Have strong verbal and written communication skills. · Have effective presentation, organizational and planning skills. · Have effective interpersonal skills and ability to work in a team environment. Enquire at [email protected]

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  • My Dog, Cross-Channel Shopping, and Fusion SCM

    - by Kathryn Perry
    A guest post by Mark Carson, Director, Oracle Fusion Supply Chain Management I was walking my dog Max in an open space behind my house. As we tromped through the tall weeds I remembered it is tick season and that I should get Max some protection. While he sniffed merrily in the tick infested brush, I started shopping in the middle of an open field on my phone. I thought it would be convenient to pick up the tick medicine from a pet store on the way home. Searching the pet store website I saw that they had the medicine, but there was no information on whether the store had any in stock and there were no options for shipping it to the store for pickup. I could return it, but not pick it up which seamed kind of odd. I really didn't feel like making calls to the local stores to find out if they had it. Since the product is popular, I tried one of the large 'everything' stores. Browsing its website I could see that it could be shipped to me, shipped to the store for free, and that the store nearest to me had it in stock. Needless to say, this store became a better option. This experience is a small example of why retailers, distributors, and manufactures have placed a high priority on enabling 'cross-channel commerce.' Shoppers like you and me expect to be able to search, compare, buy and return products on-line and over the phone using a variety of devices including PDAs, tablets and in-store kiosks. The pet store lost my business because its web channel had limited information about its stores. I have spoken with many customers and prospects about cross-channel commerce. They all realize the business implications and urgency behind cross-channel commerce but recognize there are challenges to enable it. New and existing applications must be integrated together globally through a consistent cross-channel business process. Integration is required between applications that provide the initial shopping experience and delivery applications associated with warehouses, stores, and partners. The enablement must be accomplished in a flexible way to react to fast-changing product portfolios and new acquisitions, while at the same time minimizing costs through reuse of existing systems. Meanwhile, the business must continue to grow and decision makers need to balance new capability with peak seasons. The challenges above are not unique to retail. Any customer in any industry who has multiple points for capturing orders and multiple points for fulfilling orders will face these challenges. With this in mind, we had a unique opportunity in Fusion SCM to re-think how to build a set of modular and flexible applications in the order management space that would make these challenges easier to conquer. The results are Fusion Distributed Order Orchestration and Global Order Promising. These applications can help companies, such as the pet store, enable true cross-channel commerce. The apps provide highly adaptable and flexible business processes to automate order orchestration across multiple cross-channel systems. They also show a global view of supply across warehouses, stores, and partners for real-time availability and more accurate order promising. Additional capability includes a standards-based integration framework for seamless execution and the ability to reuse existing systems for faster and lower cost implementations. OK, that was a mouthful of features and benefits. As Max waited to cross the street (he can do basic math too), I wondered if he could relate. He does not care about leash laws, pick-up courtesy, where he can/can't walk, what time of day it is, or even ticks. He does not care about how all these things could make walking complicated. He just wants to walk. Similarly, customers just want to shop and companies just want to make it easier to sell and deliver. You can learn more about Distributed Order Orchestration and Global Order Promising in cross-channel here.

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  • #OOW 2012: Big Data and The Social Revolution

    - by Eric Bezille
    As what was saying Cognizant CSO Malcolm Frank about the "Futur of Work", and how the Business should prepare in the face of the new generation  not only of devices and "internet of things" but also due to their users ("The Millennials"), moving from "consumers" to "prosumers" :  we are at a turning point today which is bringing us to the next IT Architecture Wave. So this is no more just about putting Big Data, Social Networks and Customer Experience (CxM) on top of old existing processes, it is about embracing the next curve, by identifying what processes need to be improve, but also and more importantly what processes are obsolete and need to be get ride of, and new processes put in place. It is about managing both the hierarchical and structured Enterprise and its social connections and influencers inside and outside of the Enterprise. And this does apply everywhere, up to the Utilities and Smart Grids, where it is no more just about delivering (faster) the same old 300 reports that have grown over time with those new technologies but to understand what need to be looked at, in real-time, down to an hand full relevant reports with the KPI relevant to the business. It is about how IT can anticipate the next wave, and is able to answers Business questions, and give those capabilities in real-time right at the hand of the decision makers... This is the turning curve, where IT is really moving from the past decade "Cost Center" to "Value for the Business", as Corporate Stakeholders will be able to touch the value directly at the tip of their fingers. It is all about making Data Driven Strategic decisions, encompassed and enriched by ALL the Data, and connected to customers/prosumers influencers. This brings to stakeholders the ability to make informed decisions on question like : “What would be the best Olympic Gold winner to represent my automotive brand ?”... in a few clicks and in real-time, based on social media analysis (twitter, Facebook, Google+...) and connections link to my Enterprise data. A true example demonstrated by Larry Ellison in real-time during his yesterday’s key notes, where “Hardware and Software Engineered to Work Together” is not only about extreme performances but also solutions that Business can touch thanks to well integrated Customer eXperience Management and Social Networking : bringing the capabilities to IT to move to the IT Architecture Next wave. An example, illustrated also todays in 2 others sessions, that I had the opportunity to attend. The first session bringing the “Internet of Things” in Oil&Gaz into actionable decisions thanks to Complex Event Processing capturing sensors data with the ready to run IT infrastructure leveraging Exalogic for the CEP side, Exadata for the enrich datasets and Exalytics to provide the informed decision interface up to end-user. The second session showing Real Time Decision engine in action for ACCOR hotels, with Eric Wyttynck, VP eCommerce, and his Technical Director Pascal Massenet. I have to close my post here, as I have to go to run our practical hands-on lab, cooked with Olivier Canonge, Christophe Pauliat and Simon Coter, illustrating in practice the Oracle Infrastructure Private Cloud recently announced last Sunday by Larry, and developed through many examples this morning by John Folwer. John also announced today Solaris 11.1 with a range of network innovation and virtualization at the OS level, as well as many optimizations for applications, like for Oracle RAC, with the introduction of the lock manager inside Solaris Kernel. Last but not least, he introduced Xsigo Datacenter Fabric for highly simplified networks and storage virtualization for your Cloud Infrastructure. Hoping you will get ready to jump on the next wave, we are here to help...

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  • October 2013 Oracle University Round-Up: New Training & Certifications

    - by Breanne Cooley
    Here are the highlights of what is happening this month at Oracle University.  New Technology Overview Courses: Cloud, Big Data and Security Learn about the latest technology solutions that can transform your business. These three Training On Demand courses are taught by industry experts. These courses help you develop an understanding of how Oracle technologies can make a positive impact on your organization.  Oracle Cloud Overview  Oracle Big Data Overview Oracle Security Overview  New Cloud Application Foundation Courses Check out our brand new 12c courses for WebLogic Server administrators and Coherence developers:  Oracle WebLogic Server 12c: Administration I Oracle WebLogic Server 12c: Administration II Oracle Coherence 12c: New Features  Oracle Database 12c Courses Our Oracle Database 12c training is becoming very popular. Here are this month's featured courses:  Oracle Database 12c: New Features for Administrators Oracle Database 12c: Administration Workshop  Oracle Database 12c: Install and Upgrade Workshop Oracle Database 12c: Admin, Install and Upgrade Accelerated  Validate your expertise and add value by earning an Oracle Database 12c Certification.  New Certifications for MySQL Watch our two new videos to find out what's new with Oracle MySQL Certifications. 1) Oracle MySQL 5.6 Certification: What's New for Database Administrators  Recommended training:  MySQL for Beginners MySQL for Database Administrators  2) Oracle MySQL 5.6 Certification: What's New for Developers Recommended training:  MySQL for Beginners MySQL for Developers New Training & Certification for Oracle Applications JD Edwards 9.1 Training Additional JD Edwards Enterprise One 9.1 training is now available for administrators, developers and implementation team members. Cross Application Training  JD Edwards Enterprise One Common Foundation Rel 9.x  Human Capital Management Training  JD Edwards EnterpriseOne Payroll for Canada Rel 9.x JD Edwards EnterpriseOne Payroll for US Rel 9.x JD Edwards EnterpriseOne Payroll Accelerated for Canada Rel 9.x JD Edwards EnterpriseOne Payroll Accelerated for US Rel 9.x  Financial  Management Training  JD Edwards EnterpriseOne Accounts Receivable Rel 9.x JD Edwards EnterpriseOne Financial Report Writing Rel 9.x  Knowledge Management 8.5 Training Oracle Knowledge 8.5 training is now available for analysts interested in learning how to quickly spot trends in content processing and system usage with analytics dashboards. Knowledge Analytics Rel 8.5  Taleo Training Updated Taleo training is now available. Taleo Business Edition (TEE) business users can learn how to create more efficient reports. Recruiters will learn how to efficiently and effectively use Taleo Business Edition (TBE) Recruit.  Taleo (TEE): Advanced Reporting Taleo (TBE): Recruit - End User Fundamentals  New Training for Oracle Retail 13.4.1 Updated training for Retail Predictive Application Server and Retail Demand Forecasting is now available.  RPAS Administration and Configuration Fundamentals RPAS Technical Essentials: Fusion Client 13.4.1 Retail Demand Forecasting (RDF) Business Essentials 13.4.1  View all available training courses, learning paths and certifications at education.oracle.com, or contact your local education representative to learn more about Oracle University's education solutions. See you in class!  -Oracle University Marketing Team 

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  • Oracle BI Applications for Industry Sectors

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Oracle BI Applications already provide pre-built line-of-business analytic applications to over 4,000 customers: these expose the data otherwise locked inside ERP and CRM applications, giving the business user the analytics they need, and a greater ability to self-service ad-hoc queries. Now you can also take advantage of the pre-built Oracle BI Applications approach for industry sector specific analytics to streamline your client’s operations, offer better services, and increase profit margins. Find out more at http://www.oracle.com/us/solutions/business-analytics/analytic-applications/industry/overview/index.html. Retail Education Oracle Retail Merchandising Analytics Oracle Student Information Analytics Oracle Retail Customer Analytics Public Sector Financial Services Oracle Tax Analytics Oracle Financial Analytics Manufacturing Health Care Oracle Manufacturing Analytics Oracle Enterprise Healthcare Analytics Asset Intensive Oracle Clinical Development Analytics Oracle Enterprise Asset Management Analytics Oracle Operating Room Analytics Related Links Health Sciences Analytic Applications for Your Business Role Oracle Health Sciences Clinical Development Analytics Analytic Applications for Your Product Line Oracle Argus Analytics Oracle Business Intelligence Tools and Technology Communication Oracle Exalytics In-Memory Machine "The adoption of Oracle Financial Services Analytic Applications is of great significance to the bank's transition to more rigorous and risk-averse management practices."Yang Changxue, Project Manager Oracle Communications Data Model /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Chalk Talk with John: How Does SOA Add Value to Your Enterprise?

    - by John Brunswick
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In this episode of Chalk Talk with John we revisit our town of Middleware Fields from What Does User Experience Mean to You? to look at demystifying the business value of SOA. Middleware fields is an extremely eco-conscious community and has been trying to setup a commuting program for their employees. Though a good idea, they soon run into challenges ensuring that people are able to use the commuting services easily.  Take a look below to see how SOA is like a transit pass for your enterprise and how it addresses common issues you may have with your enterprise systems. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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  • WebCenter Customer Spotlight: Hyundai Motor Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. They  undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.  Hyundai Motor Company cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported their future growth in the competitive car industry. Company OverviewHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. The company strives to enhance its brand image and market recognition by continuously improving the quality and design of its cars. Business Challenges To maximize the company’s growth potential, Hyundai Motor Company undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Specifically, they wanted to: Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company Eliminate delays when downloading files from the central server to a PC Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters Establish a scalable system that can be extended to Hyundai offices around the world Solution DeployedAfter conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors. Business Results Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document-centralization system over their competitors as Oracle offers stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry. Kang Tae-jin, Manager, General Affairs Team, Hyundai Motor Company Additional Information Hyundai Motor Company Customer Snapshot Oracle WebCenter Content

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  • Top Three Reasons to Move to the Cloud Before Your Next Upgrade

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} 1) Reduced Cost - During major upgrades, most organizations typically need to replace or invest in extra hardware and other IT resources to support the upgrade. With the Cloud, this can become more of an Op-ex discussion. The flexibility and scalability of the cloud also allows for new business solution to be set up more quickly with the ability to scale IT resources to closely map to changing business requirements. . This enables more and faster innovation because you are spending money to focus on core business initiatives instead of setting up complex environments. 2) Reduced Risk- This is especially true when you are working with a cloud provider that possesses substantial in-house expertise. Oracle Managed Cloud Services has been hosting and managing customer’s business applications for over a decade and has help hundreds of customers upgrade and adopt new technologies faster and better. Customer have access to over 15,000 Oracle experts in operation centers around the world that can work around the clock and have direct access Oracle Development to optimize our customers’ upgrade experience. 3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite, PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized best practices and tools across the technology stack to accelerate the upgrade and migration with substantially reduced timelines and risk. And because the process is repeatable, customer stay more current on the latest releases, continuously taking advantage of the newest innovations – without the headache.. By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken care of. Check out the video of this Managed Cloud Services customer to learn more about their experience.

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  • 4 Key Ingredients for the Cloud

    - by Kellsey Ruppel
    It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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  • How Does a 724% Return on Your Salesforce Automation Investment Sound?

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that, a 724% return on investment (ROI) when they implemented these Oracle Cloud solutions in their fast-moving, rapidly-growing business. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Congratulations Apex IT! Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment - 724% Payback - 2 months Average annual benefit - $91,534 Cost: Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Please join us in congratulating Apex IT on this award and their business achievements. Want More Details? Don’t take our word for it. Read the full Apex IT ROI Case Study and learn more about Apex IT’s business—including their work with Oracle Sales and Marketing Cloud on behalf of their clients in leading Sales organizations. Learn More About Oracle Sales Cloud www.oracle.com/salescloud www.facebook.com/oraclesalescloud www.youtube.com/oraclesalescloud Oracle Customer Experience and Complementary Sales Solutions Oracle Configure, Price and Quote (CPQ) Cloud Oracle Marketing Cloud Oracle Customer Experience /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Excellence Award

    - by Hartmut Wiese
    CALL FOR NOMINATIONS 2014 Oracle Excellence Award: Sustainability Innovation Is your organization using an Oracle product to help with a sustainability initiative while reducing costs? Saving energy? Saving gas? Saving paper? For example, you may use Oracle’s Agile Product Lifecycle Management to design more eco-friendly products, Oracle Transportation Management to reduce fleet emissions, Oracle Exadata Database Machine to decrease power and cooling needs while increasing database performance, Oracle Business Intelligence to measure environmental impacts, or one of many other Oracle products. Your organization may be eligible for the 2014 Oracle Excellence Award: Sustainability Innovation. Submit a nomination form located here by Friday June 20 if your company is using any Oracle product to take an environmental lead as well as to reduce costs and improve business efficiencies by using green business practices. These awards will be presented during Oracle OpenWorld 2014 (September 28-October 2) in San Francisco.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 About the Award • Winners will be selected from the customer and/or partner nominations. Either a customer, their partner, or Oracle representative can submit the nomination form on behalf of the customer.• There is a nomination form here to discuss your use of Oracle products and how they have helped your sustainability efforts and reduced costs. • Winners will be selected based on the extent of the environmental impact they have had as well as the business efficiencies they have achieved through their combined use of Oracle products. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Nomination Eligibility • Your company uses at least one component of Oracle products, whether it's the Oracle database, business applications, Fusion Middleware, or Sun servers/storage. • This solution should be in production or in active development. • Nomination deadline: Friday June 20, 2014. Benefits to Award Winners • Award presented to winners during Oracle OpenWorld by Jeff Henley, Oracle Chairman of the Board • Free Oracle OpenWorld registration pass for each winning customer • 2014 Oracle Excellence Award: Sustainability Innovation award logo for inclusion on your own website &/or press release • Possible placement in Oracle Profit Magazine &/or Oracle Magazine • ‘Enable the Eco-Enterprise’ podcast opportunity See last year's winners here Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ______________________________________________________________________________________ Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Questions? Send an email to: [email protected] Follow Oracle’s Sustainability Solutions on Twitter, LinkedIn, YouTube, and the Sustainability Matters blog Web page with award details:  http://www.oracle.com/us/products/applications/green/call-for-nominations-185050.html  

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  • No Customer Left Behind

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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