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• Sharing Bandwidth and Prioritizing Realtime Traffic via HTB, Which Scenario Works Better?

  - by Mecki

  I would like to add some kind of traffic management to our Internet line. After reading a lot of documentation, I think HFSC is too complicated for me (I don't understand all the curves stuff, I'm afraid I will never get it right), CBQ is not recommend, and basically HTB is the way to go for most people. Our internal network has three "segments" and I'd like to share bandwidth more or less equally between those (at least in the beginning). Further I must prioritize traffic according to at least three kinds of traffic (realtime traffic, standard traffic, and bulk traffic). The bandwidth sharing is not as important as the fact that realtime traffic should always be treated as premium traffic whenever possible, but of course no other traffic class may starve either. The question is, what makes more sense and also guarantees better realtime throughput: Creating one class per segment, each having the same rate (priority doesn't matter for classes that are no leaves according to HTB developer) and each of these classes has three sub-classes (leaves) for the 3 priority levels (with different priorities and different rates). Having one class per priority level on top, each having a different rate (again priority won't matter) and each having 3 sub-classes, one per segment, whereas all 3 in the realtime class have highest prio, lowest prio in the bulk class, and so on. I'll try to make this more clear with the following ASCII art image: Case 1: root --+--> Segment A | +--> High Prio | +--> Normal Prio | +--> Low Prio | +--> Segment B | +--> High Prio | +--> Normal Prio | +--> Low Prio | +--> Segment C +--> High Prio +--> Normal Prio +--> Low Prio Case 2: root --+--> High Prio | +--> Segment A | +--> Segment B | +--> Segment C | +--> Normal Prio | +--> Segment A | +--> Segment B | +--> Segment C | +--> Low Prio +--> Segment A +--> Segment B +--> Segment C Case 1 Seems like the way most people would do it, but unless I don't read the HTB implementation details correctly, Case 2 may offer better prioritizing. The HTB manual says, that if a class has hit its rate, it may borrow from its parent and when borrowing, classes with higher priority always get bandwidth offered first. However, it also says that classes having bandwidth available on a lower tree-level are always preferred to those on a higher tree level, regardless of priority. Let's assume the following situation: Segment C is not sending any traffic. Segment A is only sending realtime traffic, as fast as it can (enough to saturate the link alone) and Segment B is only sending bulk traffic, as fast as it can (again, enough to saturate the full link alone). What will happen? Case 1: Segment A-High Prio and Segment B-Low Prio both have packets to send, since A-High Prio has the higher priority, it will always be scheduled first, till it hits its rate. Now it tries to borrow from Segment A, but since Segment A is on a higher level and Segment B-Low Prio has not yet hit its rate, this class is now served first, till it also hits the rate and wants to borrow from Segment B. Once both have hit their rates, both are on the same level again and now Segment A-High Prio is going to win again, until it hits the rate of Segment A. Now it tries to borrow from root (which has plenty of traffic spare, as Segment C is not using any of its guaranteed traffic), but again, it has to wait for Segment B-Low Prio to also reach the root level. Once that happens, priority is taken into account again and this time Segment A-High Prio will get all the bandwidth left over from Segment C. Case 2: High Prio-Segment A and Low Prio-Segment B both have packets to send, again High Prio-Segment A is going to win as it has the higher priority. Once it hits its rate, it tries to borrow from High Prio, which has bandwidth spare, but being on a higher level, it has to wait for Low Prio-Segment B again to also hit its rate. Once both have hit their rate and both have to borrow, High Prio-Segment A will win again until it hits the rate of the High Prio class. Once that happens, it tries to borrow from root, which has again plenty of bandwidth left (all bandwidth of Normal Prio is unused at the moment), but it has to wait again until Low Prio-Segment B hits the rate limit of the Low Prio class and also tries to borrow from root. Finally both classes try to borrow from root, priority is taken into account, and High Prio-Segment A gets all bandwidth root has left over. Both cases seem sub-optimal, as either way realtime traffic sometimes has to wait for bulk traffic, even though there is plenty of bandwidth left it could borrow. However, in case 2 it seems like the realtime traffic has to wait less than in case 1, since it only has to wait till the bulk traffic rate is hit, which is most likely less than the rate of a whole segment (and in case 1 that is the rate it has to wait for). Or am I totally wrong here? I thought about even simpler setups, using a priority qdisc. But priority queues have the big problem that they cause starvation if they are not somehow limited. Starvation is not acceptable. Of course one can put a TBF (Token Bucket Filter) into each priority class to limit the rate and thus avoid starvation, but when doing so, a single priority class cannot saturate the link on its own any longer, even if all other priority classes are empty, the TBF will prevent that from happening. And this is also sub-optimal, since why wouldn't a class get 100% of the line's bandwidth if no other class needs any of it at the moment? Any comments or ideas regarding this setup? It seems so hard to do using standard tc qdiscs. As a programmer it was such an easy task if I could simply write my own scheduler (which I'm not allowed to do).

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• AD-Integrated DNS failure: "Access was Denied"

  - by goldPseudo

  I have a single Windows 2008 R2 server configured as a domain controller with Active Directory Domain Services and DNS Server. The DNS Server was recently uninstalled and reinstalled in an attempt to fix a (possibly unrelated) problem; the event log was previously flooded with errors (#4000, "The DNS Server was unable to open Active Directory...") which reinstalling did not fix. However, while before it was at least showing and resolving names from the local network (slowly), now it's showing nothing at all. (The original error started with a #4015 error "The DNS server has encountered a critical error from the Active Directory," followed by a long string of #4000 and a few #4004. This may have been caused when a new DNS name was recently added, but I can't be sure of the timing.) Attempting to manage the DNS through Administrative Tools > DNS brings up an error: The server SERVERNAME could not be contacted. The error was: Access was denied. Would you like to add it anyway? Selecting yes just puts a SERVERNAME item on the list, but with all the configuration options grayed out. I attempted editing my hosts file as per this post but to no avail. Running dcdiag, it does identify the home server properly, but fails right away testing connectivity with: Starting test: Connectivity The host blahblahblahyaddayaddayadda could not be resolved to an IP address. Check the DNS server, DHCP, server name, etc. Got error while checking LDAP and RPC connectivity. Please check your firewall settings. ......................... SERVERNAME failed test Connectivity Adding the blahblahblahyaddayaddayadda address to hosts (pointing at 127.0.0.1), the connectivity test succeeded but it didn't seem to solve the fundamental problem (Access was denied) so I hashed it out again. Primary DNS server is properly pointing at 127.0.0.1 according to ipconfig /all. And the DNS server is forwarding requests to external addresses properly (if slowly), but the resolving of local network names is borked. The DNS database itself is small enough that I am (grudgingly) able to rebuild it if need be, but the DNS Server doesn't seem willing to let me work with (or around) it at all. (and yes before you ask there are no system backups available) Where do I go from here? As requested, my (slightly obfuscated) dcdiag output: Directory Server Diagnosis Performing initial setup: Trying to find home server... Home Server = bulgogi * Identified AD Forest. Done gathering initial info. Doing initial required tests Testing server: Obfuscated\BULGOGI Starting test: Connectivity The host a-whole-lot-of-numbers._msdcs.obfuscated.address could not be resolved to an IP address. Check the DNS server, DHCP, server name, etc. Got error while checking LDAP and RPC connectivity. Please check your firewall settings. ......................... BULGOGI failed test Connectivity Doing primary tests Testing server: Obfuscated\BULGOGI Skipping all tests, because server BULGOGI is not responding to directory service requests. Running partition tests on : ForestDnsZones Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Running partition tests on : DomainDnsZones Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Running partition tests on : Schema Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Running partition tests on : Configuration Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Running partition tests on : obfuscated Starting test: CheckSDRefDom ......................... obfuscated passed test CheckSDRefDom Starting test: CrossRefValidation ......................... obfuscated passed test CrossRefValidation Running enterprise tests on : obfuscated.address Starting test: LocatorCheck ......................... obfuscated.address passed test LocatorCheck Starting test: Intersite ......................... obfuscated.address passed test Intersite And my hosts file (minus the hashed lines for brevity): 127.0.0.1 localhost ::1 localhost And, for the sake of completion, here's selected chunks of my netstat -a -n output: TCP 0.0.0.0:88 0.0.0.0:0 LISTENING TCP 0.0.0.0:135 0.0.0.0:0 LISTENING TCP 0.0.0.0:389 0.0.0.0:0 LISTENING TCP 0.0.0.0:445 0.0.0.0:0 LISTENING TCP 0.0.0.0:464 0.0.0.0:0 LISTENING TCP 0.0.0.0:593 0.0.0.0:0 LISTENING TCP 0.0.0.0:636 0.0.0.0:0 LISTENING TCP 0.0.0.0:3268 0.0.0.0:0 LISTENING TCP 0.0.0.0:3269 0.0.0.0:0 LISTENING TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING TCP 0.0.0.0:9389 0.0.0.0:0 LISTENING TCP 0.0.0.0:47001 0.0.0.0:0 LISTENING TCP 0.0.0.0:49152 0.0.0.0:0 LISTENING TCP 0.0.0.0:49153 0.0.0.0:0 LISTENING TCP 0.0.0.0:49154 0.0.0.0:0 LISTENING TCP 0.0.0.0:49155 0.0.0.0:0 LISTENING TCP 0.0.0.0:49157 0.0.0.0:0 LISTENING TCP 0.0.0.0:49158 0.0.0.0:0 LISTENING TCP 0.0.0.0:49164 0.0.0.0:0 LISTENING TCP 0.0.0.0:49178 0.0.0.0:0 LISTENING TCP 0.0.0.0:49179 0.0.0.0:0 LISTENING TCP 0.0.0.0:50480 0.0.0.0:0 LISTENING TCP 127.0.0.1:53 0.0.0.0:0 LISTENING TCP 192.168.12.127:53 0.0.0.0:0 LISTENING TCP 192.168.12.127:139 0.0.0.0:0 LISTENING TCP 192.168.12.127:445 192.168.12.50:51118 ESTABLISHED TCP 192.168.12.127:3389 192.168.12.4:33579 ESTABLISHED TCP 192.168.12.127:3389 192.168.12.100:1115 ESTABLISHED TCP 192.168.12.127:50784 192.168.12.50:49174 ESTABLISHED <snip ipv6> UDP 0.0.0.0:123 *:* UDP 0.0.0.0:500 *:* UDP 0.0.0.0:1645 *:* UDP 0.0.0.0:1645 *:* UDP 0.0.0.0:1646 *:* UDP 0.0.0.0:1646 *:* UDP 0.0.0.0:1812 *:* UDP 0.0.0.0:1812 *:* UDP 0.0.0.0:1813 *:* UDP 0.0.0.0:1813 *:* UDP 0.0.0.0:4500 *:* UDP 0.0.0.0:5355 *:* UDP 0.0.0.0:59638 *:* <snip a few thousand lines> UDP 0.0.0.0:62140 *:* UDP 127.0.0.1:53 *:* UDP 127.0.0.1:49540 *:* UDP 127.0.0.1:49541 *:* UDP 127.0.0.1:53655 *:* UDP 127.0.0.1:54946 *:* UDP 127.0.0.1:58345 *:* UDP 127.0.0.1:63352 *:* UDP 127.0.0.1:63728 *:* UDP 127.0.0.1:63729 *:* UDP 127.0.0.1:64215 *:* UDP 127.0.0.1:64646 *:* UDP 192.168.12.127:53 *:* UDP 192.168.12.127:67 *:* UDP 192.168.12.127:68 *:* UDP 192.168.12.127:88 *:* UDP 192.168.12.127:137 *:* UDP 192.168.12.127:138 *:* UDP 192.168.12.127:389 *:* UDP 192.168.12.127:464 *:* UDP 192.168.12.127:2535 *:* <snip ipv6 again>

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• How to get full control of umask/PAM/permissions?

  - by plua

  OUR SITUATION Several people from our company log in to a server and upload files. They all need to be able to upload and overwrite the same files. They have different usernames, but are all part of the same group. However, this is an internet server, so the "other" users should have (in general) just read-only access. So what I want to have is these standard permissions: files: 664 directories: 771 My goal is that all users do not need to worry about permissions. The server should be configured in such a way that these permissions apply to all files and directories, newly created, copied, or over-written. Only when we need some special permissions we'd manually change this. We upload files to the server by SFTP-ing in Nautilus, by mounting the server using sshfs and accessing it in Nautilus as if it were a local folder, and by SCP-ing in the command line. That basically covers our situation and what we aim to do. Now, I have read many things about the beautiful umask functionality. From what I understand umask (together with PAM) should allow me to do exactly what I want: set standard permissions for new files and directories. However, after many many hours of reading and trial-and-error, I still do not get this to work. I get many unexpected results. I really like to get a solid grasp of umask and have many question unanswered. I will post these questions below, together with my findings and an explanation of my trials that led to these questions. Given that many things appear to go wrong, I think that I am doing several things wrong. So therefore, there are many questions. NOTE: I am using Ubuntu 9.10 and therefore can not change the sshd_config to set the umask for the SFTP server. Installed SSH OpenSSH_5.1p1 Debian-6ubuntu2 < required OpenSSH 5.4p1. So here go the questions. 1. DO I NEED TO RESTART FOR PAM CHANGS TO TAKE EFFECT? Let's start with this. There were so many files involved and I was unable to figure out what does and what does not affect things, also because I did not know whether or not I have to restart the whole system for PAM changes to take effect. I did do so after not seeing the expected results, but is this really necessary? Or can I just log out from the server and log back in, and should new PAM policies be effective? Or is there some 'PAM' program to reload? 2. IS THERE ONE SINGLE FILE TO CHANGE THAT AFFECTS ALL USERS FOR ALL SESSIONS? So I ended up changing MANY files, as I read MANY different things. I ended up setting the umask in the following files: ~/.profile -> umask=0002 ~/.bashrc -> umask=0002 /etc/profile -> umask=0002 /etc/pam.d/common-session -> umask=0002 /etc/pam.d/sshd -> umask=0002 /etc/pam.d/login -> umask=0002 I want this change to apply to all users, so some sort of system-wide change would be best. Can it be achieved? 3. AFTER ALL, THIS UMASK THING, DOES IT WORK? So after changing umask to 0002 at every possible place, I run tests. ------------SCP----------- TEST 1: scp testfile (which has 777 permissions for testing purposes) server:/home/ testfile 100% 4 0.0KB/s 00:00 Let's check permissions: user@server:/home$ ls -l total 4 -rwx--x--x 1 user uploaders 4 2011-02-05 17:59 testfile (711) ---------SSH------------ TEST 2: ssh server user@server:/home$ touch anotherfile user@server:/home$ ls -l total 4 -rw-rw-r-- 1 user uploaders 0 2011-02-05 18:03 anotherfile (664) --------SFTP----------- Nautilus: sftp://server/home/ Copy and paste newfile from client to server (777 on client) TEST 3: user@server:/home$ ls -l total 4 -rwxrwxrwx 1 user uploaders 3 2011-02-05 18:05 newfile (777) Create a new file through Nautilus. Check file permissions in terminal: TEST 4: user@server:/home$ ls -l total 4 -rw------- 1 user uploaders 0 2011-02-05 18:06 newfile (600) I mean... WHAT just happened here?! We should get 644 every single time. Instead I get 711, 777, 600, and then once 644. And the 644 is only achieved when creating a new, blank file through SSH, which is the least probable scenario. So I am asking, does umask/pam work after all? 4. SO WHAT DOES IT MEAN TO UMASK SSHFS? Sometimes we mount a server locally, using sshfs. Very useful. But again, we have permissions issues. Here is how we mount: sshfs -o idmap=user -o umask=0113 user@server:/home/ /mnt NOTE: we use umask = 113 because apparently, sshfs starts from 777 instead of 666, so with 113 we get 664 which is the desired file permission. But what now happens is that we see all files and directories as if they are 664. We browse in Nautilus to /mnt and: Right click - New File (newfile) --- TEST 5 Right click - New Folder (newfolder) --- TEST 6 Copy and paste a 777 file from our local client --- TEST 7 So let's check on the command line: user@client:/mnt$ ls -l total 8 -rw-rw-r-- 1 user 1007 3 Feb 5 18:05 copyfile (664) -rw-rw-r-- 1 user 1007 0 Feb 5 18:15 newfile (664) drw-rw-r-- 1 user 1007 4096 Feb 5 18:15 newfolder (664) But hey, let's check this same folder on the server-side: user@server:/home$ ls -l total 8 -rwxrwxrwx 1 user uploaders 3 2011-02-05 18:05 copyfile (777) -rw------- 1 user uploaders 0 2011-02-05 18:15 newfile (600) drwx--x--x 2 user uploaders 4096 2011-02-05 18:15 newfolder (711) What?! The REAL file permissions are very different from what we see in Nautilus. So does this umask on sshfs just create a 'filter' that shows unreal file permissions? And I tried to open a file from another user but the same group that had real 600 permissions but 644 'fake' permissions, and I could still not read this, so what good is this filter?? 5. UMASK IS ALL ABOUT FILES. BUT WHAT ABOUT DIRECTORIES? From my tests I can see that the umask that is being applied also somehow influences the directory permissions. However, I want my files to be 664 (002) and my directories to be 771 (006). So is it possible to have a different umask for directories? 6. PERHAPS UMASK/PAM IS REALLY COOL, BUT UBUNTU IS JUST BUGGY? On the one hand, I have read topics of people that have had success with PAM/UMASK and Ubuntu. On the other hand, I have found many older and newer bugs regarding umask/PAM/fuse on Ubuntu: https://bugs.launchpad.net/ubuntu/+source/gdm/+bug/241198 https://bugs.launchpad.net/ubuntu/+source/fuse/+bug/239792 https://bugs.launchpad.net/ubuntu/+source/pam/+bug/253096 https://bugs.launchpad.net/ubuntu/+source/sudo/+bug/549172 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=314796 So I do not know what to believe anymore. Should I just give up? Would ACL solve all my problems? Or do I have again problems using Ubuntu? One word of caution with backups using tar. Red Hat /Centos distributions support acls in the tar program but Ubuntu does not support acls when backing up. This means that all acls will be lost when you create a backup. I am very willing to upgrade to Ubuntu 10.04 if that would solve my problems too, but first I want to understand what is happening.

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• Multiple routers, subnets, gateways etc

  - by allentown

  My current setup is: Cable modem dishes out 13 static IP's (/28), a GB switch is plugged into the cable modem, and has access to those 13 static IP's, I have about 6 "servers" in use right now. The cable modem is also a firewall, DHCP server, and 3 port 10/100 switch. I am using it as a firewall, but not currently as a DHCP server. I have plugged into the cable modem, two network cables, one which goes to the WAN port of a Linksys Dual Band Wireless 10/100/1000 router/switch. Into the linksys are a few workstations, a few printers, and some laptops connecting to wifi. I set the Linksys to use take static IP, and enabled DHCP for the workstations, printers, etc in 192.168.1.1/24. The network for the Linksys is mostly self contained, backups go to a SAN, on that network, it all happens through that switch, over GB. But I also get internet access from it as well via the cable modem using one static IP. This all works, however, I can not "see" the static IP machines when I am on the Linksys. I can get to them via ssh and other protocols, and if I want to from "outside", I open holes, like 80, 25, 587, 143, 22, etc. The second wire, from the cable modem/fireall/switch just uplinks to the managed GB switch. What are the pros and cons of this? I do not like giving up the static IP to the Linksys. I basically have a mixed network of public servers, and internal workstations. I want the public servers on public IP's because I do not want to mess with port forwarding and mappings. Is it correct also, that if someone breaches the Linksys wifi, they still would have a hard time getting to the static IP range, just by nature of the network topology? Today, just for a test, I toggled on the DHCP in the firewall/cable modem at 10.1.10.1/24 range, the Linksys is n the 192.168.1.100/24 range. At that point, all the static IP machines still had in and out access, but Linksys was unreachable. The cable modem only has 10/100 ports, so I will not plug anything but the network drop into it, which is 50Mb/10Mb. Which makes me think this could be less than ideal, as transfers from the workstation network to the server network will be bottlenecked at 100Mb when I have 1000Mb available. I may not need to solve that, if isolation is better though. I do not move a lot of data, if any, from Linsys network to server network, so for it to pretend to be remote is ok. Should I approach this any different? I could enable DHCP on the cable modem/firewall, it should still send out the statics to the GB switch, but will also be a DHCP in 10.1.10.1/24 range? I can then plug the Linksys into the GB switch, which is now picking up statics and the 10.1.10.1/24 ranges, tell the Linksys to use 10.1.10.5 or so. Now, do I disable DHCP on the Linksys, and the cable modem/firewall will pass through the statics and 10.0.10.1/24 ranges as well? Or, could I open a second DHCP pool on the Linksys? I guess doing so gives me network isolation again, but it is just the reverse of what I have now. But I get out of the bottleneck, not that the Linksys could ever really touch real GB speeds anyway, but the managed switch certainly can. This is all because 13 statics are not that many. Right now, 6 "servers", the Linksys, a managed switch, a few SSL certs, and I am running out. I do not want to waste a static IP on the managed GB switch, or the Linksys, unless it provides me some type of benefit. Final question, under my current setup, if I am on a workstation, sitting at 192.168.1.109, the Linksys, with GB, and I send a file over ssh to the static IP machine, is that literally leaving the internet, and coming back in, or does it stay local? To me it seems like: Workstation (192.168.1.109) -> Linksys DHCP -> Linksys Static IP -> Cable Modem -> Server ( and it hits the 10/100 ports on the cable modem, slowing me down. But does it round trip the network, leave and come back in, limiting me to the 50/10 internet speeds? *These are all made up numbers, I do not use default router IP's as I will one day add a VPN, and do not want collisions. I need some recommendations, do I want one big network, or two isolated ones. Printers these days need an IP, everything does, I can not get autoconf/bonjour to be reliable on most printers. but I am also not sure I want the "server" side of my operation to be polluted by the workstation side of my operation. Unless there is some magic subetting I have not learned yet, here is what I am thinking: Cable modem 10/100, has 13 static IP, publicly accessible -> Enable DHCP on the cable modem -> Cable modem plugs into managed switch -> Managed switch gets 10.1.10.1 ssh, telnet, https admin management address -> Managed switch sends static IP's to to servers -> Plug Linksys into managed switch, giving it 10.1.10.2 static internally in Linksys admin -> Linksys gets assigned 10.1.10.x as its DHCP sending range -> Local printers, workstations, iPhones etc, connect to this -> ( Do I enable DHCP or disable it on the Linksys, just define a non over lapping range, or create an entirely new DHCP at 10.1.50.0/24, I think I am back isolated again with that method too? ) Thank you for any suggestions. This is the first time I have had to deal with less than a /24, and most are larger than that, but it is just a drop to a cabinet. Otherwise, it's a router, a few repeaters, and soho stuff that is simple, with one IP. I know a few may suggest going all DHCP on the servers, and I may one day, just not now, there has been too much moving of gear for me to be interested in that, and I would want something in the Catalyst series to deal with that.

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• How to set up linux watchdog daemon with Intel 6300esb

  - by ACiD GRiM

  I've been searching for this on Google for sometime now and I have yet to find proper documentation on how to connect the kernel driver for my 6300esb watchdog timer to /dev/watchdog and ensure that watchdog daemon is keeping it alive. I am using RHEL compatible Scientific Linux 6.3 in a KVM virtual machine by the way Below is everything I've tried so far: dmesg|grep 6300 i6300ESB timer: Intel 6300ESB WatchDog Timer Driver v0.04 i6300ESB timer: initialized (0xffffc900008b8000). heartbeat=30 sec (nowayout=0) | ll /dev/watchdog crw-rw----. 1 root root 10, 130 Sep 22 22:25 /dev/watchdog | /etc/watchdog.conf #ping = 172.31.14.1 #ping = 172.26.1.255 #interface = eth0 file = /var/log/messages #change = 1407 # Uncomment to enable test. Setting one of these values to '0' disables it. # These values will hopefully never reboot your machine during normal use # (if your machine is really hung, the loadavg will go much higher than 25) max-load-1 = 24 max-load-5 = 18 max-load-15 = 12 # Note that this is the number of pages! # To get the real size, check how large the pagesize is on your machine. #min-memory = 1 #repair-binary = /usr/sbin/repair #test-binary = #test-timeout = watchdog-device = /dev/watchdog # Defaults compiled into the binary #temperature-device = #max-temperature = 120 # Defaults compiled into the binary #admin = root interval = 10 #logtick = 1 # This greatly decreases the chance that watchdog won't be scheduled before # your machine is really loaded realtime = yes priority = 1 # Check if syslogd is still running by enabling the following line #pidfile = /var/run/syslogd.pid Now maybe I'm not testing it correctly, but I would expecting that stopping the watchdog service would cause the /dev/watchdog to time out after 30 seconds and I should see the host reboot, however this does not happen. Also, here is my config for the KVM vm <!-- WARNING: THIS IS AN AUTO-GENERATED FILE. CHANGES TO IT ARE LIKELY TO BE OVERWRITTEN AND LOST. Changes to this xml configuration should be made using: virsh edit sl6template or other application using the libvirt API. --> <domain type='kvm'> <name>sl6template</name> <uuid>960d0ac2-2e6a-5efa-87a3-6bb779e15b6a</uuid> <memory unit='KiB'>262144</memory> <currentMemory unit='KiB'>262144</currentMemory> <vcpu placement='static'>1</vcpu> <os> <type arch='x86_64' machine='rhel6.3.0'>hvm</type> <boot dev='hd'/> </os> <features> <acpi/> <apic/> <pae/> </features> <cpu mode='custom' match='exact'> <model fallback='allow'>Westmere</model> <vendor>Intel</vendor> <feature policy='require' name='tm2'/> <feature policy='require' name='est'/> <feature policy='require' name='vmx'/> <feature policy='require' name='ds'/> <feature policy='require' name='smx'/> <feature policy='require' name='ss'/> <feature policy='require' name='vme'/> <feature policy='require' name='dtes64'/> <feature policy='require' name='rdtscp'/> <feature policy='require' name='ht'/> <feature policy='require' name='dca'/> <feature policy='require' name='pbe'/> <feature policy='require' name='tm'/> <feature policy='require' name='pdcm'/> <feature policy='require' name='pdpe1gb'/> <feature policy='require' name='ds_cpl'/> <feature policy='require' name='pclmuldq'/> <feature policy='require' name='xtpr'/> <feature policy='require' name='acpi'/> <feature policy='require' name='monitor'/> <feature policy='require' name='aes'/> </cpu> <clock offset='utc'/> <on_poweroff>destroy</on_poweroff> <on_reboot>restart</on_reboot> <on_crash>restart</on_crash> <devices> <emulator>/usr/libexec/qemu-kvm</emulator> <disk type='file' device='disk'> <driver name='qemu' type='raw'/> <source file='/mnt/data/vms/sl6template.img'/> <target dev='vda' bus='virtio'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x04' function='0x0'/> </disk> <controller type='usb' index='0'> <address type='pci' domain='0x0000' bus='0x00' slot='0x01' function='0x2'/> </controller> <interface type='bridge'> <mac address='52:54:00:44:57:f6'/> <source bridge='br0.2'/> <model type='virtio'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x03' function='0x0'/> </interface> <interface type='bridge'> <mac address='52:54:00:88:0f:42'/> <source bridge='br1'/> <model type='virtio'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x07' function='0x0'/> </interface> <serial type='pty'> <target port='0'/> </serial> <console type='pty'> <target type='serial' port='0'/> </console> <watchdog model='i6300esb' action='reset'> <address type='pci' domain='0x0000' bus='0x00' slot='0x06' function='0x0'/> </watchdog> <memballoon model='virtio'> <address type='pci' domain='0x0000' bus='0x00' slot='0x05' function='0x0'/> </memballoon> </devices> </domain> Any help is appreciated as the most I've found are patches to kvm and general softdog documentation or IPMI watchdog answers.

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• Network throughput issue (ARP-related)

  - by Joel Coel

  The small college where I work is having some very strange network issues. I'm looking for any advice or ideas here. We were fine over the summer, but the trouble began few days after students returned to campus in force for the fall term. Symptoms The main symptom is that internet access will work, but it's very slow... often to the point of timeouts. As an example, a typical result from Speedtest.net will return .4Mbps download, but allow 3 to 8 Mbps upload speed. Lesser symptoms may include severely limited performance transferring data to and from our file server, or even in some cases the inability to log in to the computer (cannot reach the domain controller). The issue crosses multiple vlans, and has effected devices on nearly every vlan we operate. The issue does not impact all machines on the network. An unaffected machine will typically see at least 11Mbps download from speedtest.net, and perhaps much more depending on larger campus traffic patterns at the time. There is one variation on the larger issue. We have one vlan where users were unable to log into nearly all of the machines at all. IT staff would log in using a local administrator account (or in some cases cached credentials), and from there a release/renew or pinging the gateway would allow the machine to work... for a while. Complicating this issue is that this vlan covers our computer labs, which use software called Deep Freeze to completely reset the hard drives after a reboot. It could just the same issue manifesting differently because of stale data on machines that have not permanently altered low-level info for weeks. We were able to solve this, however, by creating a new vlan and moving the labs over to the new vlan wholesale. Instigations Eventually we noticed that the effected machines all had recent dhcp leases. We can predict when a machine will become "slow" by watching when a dhcp lease comes up for renewal. We played with setting the lease time very short for a test vlan, but all that did was remove our ability to predict when the machine would become slow. Machines with static IPs have pretty much always worked normally. Manually releasing/renewing an address will never cause a machine to become slow. In fact, in some cases this process has fixed a machine in that state. Most of the time, though, it doesn't help. We also noticed that mobile machines like laptops are likely to become slow when they cross to new vlans. Wireless on campus is divided up into "zones", where each zone maps to a small set of buildings. Moving to a new building can place you in a zone, thereby causing you to get a new address. A machine resuming from sleep mode is also very likely to be slow. Mitigations Sometimes, but not always, clearing the arp cache on an effected machine will allow it to work normally again. As already mentioned, releasing/renewing a local machine's IP address can fix that machine, but it's not guaranteed. Pinging the default gateway can also sometimes help with a slow machine. What seems to help most to mitigate the issue is clearing the arp cache on our core layer-3 switch. This switch is used for our dhcp system as the default gateway on all vlans, and it handles inter-vlan routing. The model is a 3Com 4900SX. To try to mitigate the issue, we have the cache timeout set on the switch all the way down to the lowest possible time, but it hasn't helped. I also put together a script that runs every few minutes to automatically connect to the switch and reset the cache. Unfortunately, this does not always work, and can even cause some machines to end up in the slow state for a short time (though these seem to correct themselves after a few minutes). We currently have a scheduled job that runs every 10 minutes to force the core switch to clear it's ARP cache, but this is far from perfect or desirable. Reproduction We now have a test machine that we can force into the slow state at will. It is connected to a switch with ports set up for each of our vlans. We make the machine slow by connecting to different vlans, and after a new connection or two it will be slow. It's also worth noting in this section that this has happened before at the start of prior terms, but in the past the problem has gone away on it's own after a few days. It solved itself before we had a chance to do much diagnostic work... hence why we've allowed it to drag so long into the term this time 'round; the expectation was this would be a short-lived situation. Other Factors It's worth mentioning that we have had about half a dozen switches just outright fail over the last year. These are mainly 2003/2004-era 3Coms (mostly 4200's) that were all put in at about the same time. They should still be covered under warranty, buy HP has made getting service somewhat difficult. Mostly in power supplies that have failed, but in a couple cases we have used a power supply from a switch with a failed mainboard to bring a switch with a failed power supply back to life. We do have UPS devices on all but three of four switches now, but that was not the case when I started two and a half years ago. Severe budget constraints (we were on the Dept. of Ed's financially challenged institutions list a couple years back) have forced me to look to the likes of Netgear and TrendNet for replacements, but so far these low-end models seem to be holding their own. It's also worth mentioning that the big change on our network this summer was migrating from a single cross-campus wireless SSID to the zoned approach mentioned earlier. I don't think this is the source of the issue, as like I've said: we've seen this before. However, it's possible this is exacerbating the issue, and may be much of the reason it's been so hard to isolate. Diagnosis At first it seemed clear to us, given the timing and persistent nature of the problem, that the source of the issue was an infected (or malicious) student machine doing ARP cache poisoning. However, repeated attempts to isolate the source have failed. Those attempts include numerous wireshark packet traces, and even taking entire buildings offline for brief periods. We have not been able even to find a smoking gun bad ARP entry. My current best guess is an overloaded or failing core switch, but I'm not sure on how to test for this, and the cost of replacing it blindly is steep. Again, any ideas appreciated.

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• Watching setTimeout loops so that only one is running at a time.

  - by DA

  I'm creating a content rotator in jQuery. 5 items total. Item 1 fades in, pauses 10 seconds, fades out, then item 2 fades in. Repeat. Simple enough. Using setTimeout I can call a set of functions that create a loop and will repeat the process indefinitely. I now want to add the ability to interrupt this rotator at any time by clicking on a navigation element to jump directly to one of the content items. I originally started going down the path of pinging a variable constantly (say every half second) that would check to see if a navigation element was clicked and, if so, abandon the loop, then restart the loop based on the item that was clicked. The challenge I ran into was how to actually ping a variable via a timer. The solution is to dive into JavaScript closures...which are a little over my head but definitely something I need to delve into more. However, in the process of that, I came up with an alternative option that actually seems to be better performance-wise (theoretically, at least). I have a sample running here: http://jsbin.com/uxupi/14 (It's using console.log so have fireBug running) Sample script: $(document).ready(function(){ var loopCount = 0; $('p#hello').click(function(){ loopCount++; doThatThing(loopCount); }) function doThatOtherThing(currentLoopCount) { console.log('doThatOtherThing-'+currentLoopCount); if(currentLoopCount==loopCount){ setTimeout(function(){doThatThing(currentLoopCount)},5000) } } function doThatThing(currentLoopCount) { console.log('doThatThing-'+currentLoopCount); if(currentLoopCount==loopCount){ setTimeout(function(){doThatOtherThing(currentLoopCount)},5000); } } }) The logic being that every click of the trigger element will kick off the loop passing into itself a variable equal to the current value of the global variable. That variable gets passed back and forth between the functions in the loop. Each click of the trigger also increments the global variable so that subsequent calls of the loop have a unique local variable. Then, within the loop, before the next step of each loop is called, it checks to see if the variable it has still matches the global variable. If not, it knows that a new loop has already been activated so it just ends the existing loop. Thoughts on this? Valid solution? Better options? Caveats? Dangers? UPDATE: I'm using John's suggestion below via the clearTimeout option. However, I can't quite get it to work. The logic is as such: var slideNumber = 0; var timeout = null; function startLoop(slideNumber) { ...do stuff here to set up the slide based on slideNumber... slideFadeIn() } function continueCheck(){ if (timeout != null) { // cancel the scheduled task. clearTimeout(timeout); timeout = null; return false; }else{ return true; } }; function slideFadeIn() { if (continueCheck){ // a new loop hasn't been called yet so proceed... // fade in the LI $currentListItem.fadeIn(fade, function() { if(multipleFeatures){ timeout = setTimeout(slideFadeOut,display); } }); }; function slideFadeOut() { if (continueLoop){ // a new loop hasn't been called yet so proceed... slideNumber=slideNumber+1; if(slideNumber==features.length) { slideNumber = 0; }; timeout = setTimeout(function(){startLoop(slideNumber)},100); }; startLoop(slideNumber); The above kicks of the looping. I then have navigation items that, when clicked, I want the above loop to stop, then restart with a new beginning slide: $(myNav).click(function(){ clearTimeout(timeout); timeout = null; startLoop(thisItem); }) If I comment out 'startLoop...' from the click event, it, indeed, stops the initial loop. However, if I leave that last line in, it doesn't actually stop the initial loop. Why? What happens is that both loops seem to run in parallel for a period. So, when I click my navigation, clearTimeout is called, which clears it.

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• Oracle Coherence, Split-Brain and Recovery Protocols In Detail

  - by Ricardo Ferreira

  This article provides a high level conceptual overview of Split-Brain scenarios in distributed systems. It will focus on a specific example of cluster communication failure and recovery in Oracle Coherence. This includes a discussion on the witness protocol (used to remove failed cluster members) and the panic protocol (used to resolve Split-Brain scenarios). Note that the removal of cluster members does not necessarily indicate a Split-Brain condition. Oracle Coherence does not (and cannot) detect a Split-Brain as it occurs, the condition is only detected when cluster members that previously lost contact with each other regain contact. Cluster Topology and Configuration In order to create an good didactic for the article, let's assume a cluster topology and configuration. In this example we have a six member cluster, consisting of one JVM on each physical machine. The member IDs are as follows: Member ID  IP Address  1  10.149.155.76  2  10.149.155.77  3  10.149.155.236  4  10.149.155.75  5  10.149.155.79  6  10.149.155.78 Members 1, 2, and 3 are connected to a switch, and members 4, 5, and 6 are connected to a second switch. There is a link between the two switches, which provides network connectivity between all of the machines. Member 1 is the first member to join this cluster, thus making it the senior member. Member 6 is the last member to join this cluster. Here is a log snippet from Member 6 showing the complete member set: 2010-02-26 15:27:57.390/3.062 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=main, member=6): Started DefaultCacheServer... SafeCluster: Name=cluster:0xDDEB Group{Address=224.3.5.3, Port=35465, TTL=4} MasterMemberSet ( ThisMember=Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) OldestMember=Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) ActualMemberSet=MemberSet(Size=6, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=5, Timestamp=2010-02-26 15:27:49.095, Address=10.149.155.79:8088, MachineId=1103, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:3229, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) RecycleMillis=120000 RecycleSet=MemberSet(Size=0, BitSetCount=0 ) ) At approximately 15:30, the connection between the two switches is severed: Thirty seconds later (the default packet timeout in development mode) the logs indicate communication failures across the cluster. In this example, the communication failure was caused by a network failure. In a production setting, this type of communication failure can have many root causes, including (but not limited to) network failures, excessive GC, high CPU utilization, swapping/virtual memory, and exceeding maximum network bandwidth. In addition, this type of failure is not necessarily indicative of a split brain. Any communication failure will be logged in this fashion. Member 2 logs a communication failure with Member 5: 2010-02-26 15:30:32.638/196.928 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=2): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=5, Timestamp=2010-02-26 15:27:49.095, Address=10.149.155.79:8088, MachineId=1103, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:3229, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) ) The Coherence clustering protocol (TCMP) is a reliable transport mechanism built on UDP. In order for the protocol to be reliable, it requires an acknowledgement (ACK) for each packet delivered. If a packet fails to be acknowledged within the configured timeout period, the Coherence cluster member will log a packet timeout (as seen in the log message above). When this occurs, the cluster member will consult with other members to determine who is at fault for the communication failure. If the witness members agree that the suspect member is at fault, the suspect is removed from the cluster. If the witnesses unanimously disagree, the accuser is removed. This process is known as the witness protocol. Since Member 2 cannot communicate with Member 5, it selects two witnesses (Members 1 and 4) to determine if the communication issue is with Member 5 or with itself (Member 2). However, Member 4 is on the switch that is no longer accessible by Members 1, 2 and 3; thus a packet timeout for member 4 is recorded as well: 2010-02-26 15:30:35.648/199.938 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=2): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) Member 1 has the ability to confirm the departure of member 4, however Member 6 cannot as it is also inaccessible. At the same time, Member 3 sends a request to remove Member 6, which is followed by a report from Member 3 indicating that Member 6 has departed the cluster: 2010-02-26 15:30:35.706/199.996 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=2): MemberLeft request for Member 6 received from Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) 2010-02-26 15:30:35.709/199.999 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=2): MemberLeft notification for Member 6 received from Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) The log for Member 3 determines how Member 6 departed the cluster: 2010-02-26 15:30:35.161/191.694 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=3): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) ) 2010-02-26 15:30:35.165/191.698 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=3): Member departure confirmed by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) ); removing Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) In this case, Member 3 happened to select two witnesses that it still had connectivity with (Members 1 and 2) thus resulting in a simple decision to remove Member 6. Given the departure of Member 6, Member 2 is left with a single witness to confirm the departure of Member 4: 2010-02-26 15:30:35.713/200.003 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=2): Member departure confirmed by MemberSet(Size=1, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) ); removing Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) In the meantime, Member 4 logs a missing heartbeat from the senior member. This message is also logged on Members 5 and 6. 2010-02-26 15:30:07.906/150.453 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=PacketListenerN, member=4): Scheduled senior member heartbeat is overdue; rejoining multicast group. Next, Member 4 logs a TcpRing failure with Member 2, thus resulting in the termination of Member 2: 2010-02-26 15:30:21.421/163.968 Oracle Coherence GE 3.5.3/465p2 <D4> (thread=Cluster, member=4): TcpRing: Number of socket exceptions exceeded maximum; last was "java.net.SocketTimeoutException: connect timed out"; removing the member: 2 For quick process termination detection, Oracle Coherence utilizes a feature called TcpRing which is a sparse collection of TCP/IP-based connections between different members in the cluster. Each member in the cluster is connected to at least one other member, which (if at all possible) is running on a different physical box. This connection is not used for any data transfer, only heartbeat communications are sent once a second per each link. If a certain number of exceptions are thrown while trying to re-establish a connection, the member throwing the exceptions is removed from the cluster. Member 5 logs a packet timeout with Member 3 and cites witnesses Members 4 and 6: 2010-02-26 15:30:29.791/165.037 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=5): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) 2010-02-26 15:30:29.798/165.044 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=5): Member departure confirmed by MemberSet(Size=2, BitSetCount=2 Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ); removing Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) Eventually we are left with two distinct clusters consisting of Members 1, 2, 3 and Members 4, 5, 6, respectively. In the latter cluster, Member 4 is promoted to senior member. The connection between the two switches is restored at 15:33. Upon the restoration of the connection, the cluster members immediately receive cluster heartbeats from the two senior members. In the case of Members 1, 2, and 3, the following is logged: 2010-02-26 15:33:14.970/369.066 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=1): The member formerly known as Member(Id=4, Timestamp=2010-02-26 15:30:35.341, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) has been forcefully evicted from the cluster, but continues to emit a cluster heartbeat; henceforth, the member will be shunned and its messages will be ignored. Likewise for Members 4, 5, and 6: 2010-02-26 15:33:14.343/336.890 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=4): The member formerly known as Member(Id=1, Timestamp=2010-02-26 15:30:31.64, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) has been forcefully evicted from the cluster, but continues to emit a cluster heartbeat; henceforth, the member will be shunned and its messages will be ignored. This message indicates that a senior heartbeat is being received from members that were previously removed from the cluster, in other words, something that should not be possible. For this reason, the recipients of these messages will initially ignore them. After several iterations of these messages, the existence of multiple clusters is acknowledged, thus triggering the panic protocol to reconcile this situation. When the presence of more than one cluster (i.e. Split-Brain) is detected by a Coherence member, the panic protocol is invoked in order to resolve the conflicting clusters and consolidate into a single cluster. The protocol consists of the removal of smaller clusters until there is one cluster remaining. In the case of equal size clusters, the one with the older Senior Member will survive. Member 1, being the oldest member, initiates the protocol: 2010-02-26 15:33:45.970/400.066 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=1): An existence of a cluster island with senior Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) containing 3 nodes have been detected. Since this Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) is the senior of an older cluster island, the panic protocol is being activated to stop the other island's senior and all junior nodes that belong to it. Member 3 receives the panic: 2010-02-26 15:33:45.803/382.336 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=3): Received panic from senior Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) caused by Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member 4, the senior member of the younger cluster, receives the kill message from Member 3: 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. In turn, Member 4 requests the departure of its junior members 5 and 6: 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. 2010-02-26 15:33:43.343/349.015 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=6): Received a Kill message from a valid Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer); stopping cluster service. Once Members 4, 5, and 6 restart, they rejoin the original cluster with senior member 1. The log below is from Member 4. Note that it receives a different member id when it rejoins the cluster. 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. 2010-02-26 15:33:46.921/369.468 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Service Cluster left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Invocation:InvocationService, member=4): Service InvocationService left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=OptimisticCache, member=4): Service OptimisticCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=ReplicatedCache, member=4): Service ReplicatedCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=DistributedCache, member=4): Service DistributedCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Invocation:Management, member=4): Service Management left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service Management with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service DistributedCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service ReplicatedCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service OptimisticCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service InvocationService with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member(Id=6, Timestamp=2010-02-26 15:33:47.046, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) left Cluster with senior member 4 2010-02-26 15:33:49.218/371.765 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=main, member=n/a): Restarting cluster 2010-02-26 15:33:49.421/371.968 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=n/a): Service Cluster joined the cluster with senior service member n/a 2010-02-26 15:33:49.625/372.172 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=n/a): This Member(Id=5, Timestamp=2010-02-26 15:33:50.499, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer, Edition=Grid Edition, Mode=Development, CpuCount=2, SocketCount=1) joined cluster "cluster:0xDDEB" with senior Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer, Edition=Grid Edition, Mode=Development, CpuCount=2, SocketCount=2) Cool isn't it?

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• Toorcon 15 (2013)

  - by danx

  The Toorcon gang (senior staff): h1kari (founder), nfiltr8, and Geo Introduction to Toorcon 15 (2013) A Tale of One Software Bypass of MS Windows 8 Secure Boot Breaching SSL, One Byte at a Time Running at 99%: Surviving an Application DoS Security Response in the Age of Mass Customized Attacks x86 Rewriting: Defeating RoP and other Shinanighans Clowntown Express: interesting bugs and running a bug bounty program Active Fingerprinting of Encrypted VPNs Making Attacks Go Backwards Mask Your Checksums—The Gorry Details Adventures with weird machines thirty years after "Reflections on Trusting Trust" Introduction to Toorcon 15 (2013) Toorcon 15 is the 15th annual security conference held in San Diego. I've attended about a third of them and blogged about previous conferences I attended here starting in 2003. As always, I've only summarized the talks I attended and interested me enough to write about them. Be aware that I may have misrepresented the speaker's remarks and that they are not my remarks or opinion, or those of my employer, so don't quote me or them. Those seeking further details may contact the speakers directly or use The Google. For some talks, I have a URL for further information. A Tale of One Software Bypass of MS Windows 8 Secure Boot Andrew Furtak and Oleksandr Bazhaniuk Yuri Bulygin, Oleksandr ("Alex") Bazhaniuk, and (not present) Andrew Furtak Yuri and Alex talked about UEFI and Bootkits and bypassing MS Windows 8 Secure Boot, with vendor recommendations. They previously gave this talk at the BlackHat 2013 conference. MS Windows 8 Secure Boot Overview UEFI (Unified Extensible Firmware Interface) is interface between hardware and OS. UEFI is processor and architecture independent. Malware can replace bootloader (bootx64.efi, bootmgfw.efi). Once replaced can modify kernel. Trivial to replace bootloader. Today many legacy bootkits—UEFI replaces them most of them. MS Windows 8 Secure Boot verifies everything you load, either through signatures or hashes. UEFI firmware relies on secure update (with signed update). You would think Secure Boot would rely on ROM (such as used for phones0, but you can't do that for PCs—PCs use writable memory with signatures DXE core verifies the UEFI boat loader(s) OS Loader (winload.efi, winresume.efi) verifies the OS kernel A chain of trust is established with a root key (Platform Key, PK), which is a cert belonging to the platform vendor. Key Exchange Keys (KEKs) verify an "authorized" database (db), and "forbidden" database (dbx). X.509 certs with SHA-1/SHA-256 hashes. Keys are stored in non-volatile (NV) flash-based NVRAM. Boot Services (BS) allow adding/deleting keys (can't be accessed once OS starts—which uses Run-Time (RT)). Root cert uses RSA-2048 public keys and PKCS#7 format signatures. SecureBoot — enable disable image signature checks SetupMode — update keys, self-signed keys, and secure boot variables CustomMode — allows updating keys Secure Boot policy settings are: always execute, never execute, allow execute on security violation, defer execute on security violation, deny execute on security violation, query user on security violation Attacking MS Windows 8 Secure Boot Secure Boot does NOT protect from physical access. Can disable from console. Each BIOS vendor implements Secure Boot differently. There are several platform and BIOS vendors. It becomes a "zoo" of implementations—which can be taken advantage of. Secure Boot is secure only when all vendors implement it correctly. Allow only UEFI firmware signed updates protect UEFI firmware from direct modification in flash memory protect FW update components program SPI controller securely protect secure boot policy settings in nvram protect runtime api disable compatibility support module which allows unsigned legacy Can corrupt the Platform Key (PK) EFI root certificate variable in SPI flash. If PK is not found, FW enters setup mode wich secure boot turned off. Can also exploit TPM in a similar manner. One is not supposed to be able to directly modify the PK in SPI flash from the OS though. But they found a bug that they can exploit from User Mode (undisclosed) and demoed the exploit. It loaded and ran their own bootkit. The exploit requires a reboot. Multiple vendors are vulnerable. They will disclose this exploit to vendors in the future. Recommendations: allow only signed updates protect UEFI fw in ROM protect EFI variable store in ROM Breaching SSL, One Byte at a Time Yoel Gluck and Angelo Prado Angelo Prado and Yoel Gluck, Salesforce.com CRIME is software that performs a "compression oracle attack." This is possible because the SSL protocol doesn't hide length, and because SSL compresses the header. CRIME requests with every possible character and measures the ciphertext length. Look for the plaintext which compresses the most and looks for the cookie one byte-at-a-time. SSL Compression uses LZ77 to reduce redundancy. Huffman coding replaces common byte sequences with shorter codes. US CERT thinks the SSL compression problem is fixed, but it isn't. They convinced CERT that it wasn't fixed and they issued a CVE. BREACH, breachattrack.com BREACH exploits the SSL response body (Accept-Encoding response, Content-Encoding). It takes advantage of the fact that the response is not compressed. BREACH uses gzip and needs fairly "stable" pages that are static for ~30 seconds. It needs attacker-supplied content (say from a web form or added to a URL parameter). BREACH listens to a session's requests and responses, then inserts extra requests and responses. Eventually, BREACH guesses a session's secret key. Can use compression to guess contents one byte at-a-time. For example, "Supersecret SupersecreX" (a wrong guess) compresses 10 bytes, and "Supersecret Supersecret" (a correct guess) compresses 11 bytes, so it can find each character by guessing every character. To start the guess, BREACH needs at least three known initial characters in the response sequence. Compression length then "leaks" information. Some roadblocks include no winners (all guesses wrong) or too many winners (multiple possibilities that compress the same). The solutions include: lookahead (guess 2 or 3 characters at-a-time instead of 1 character). Expensive rollback to last known conflict check compression ratio can brute-force first 3 "bootstrap" characters, if needed (expensive) block ciphers hide exact plain text length. Solution is to align response in advance to block size Mitigations length: use variable padding secrets: dynamic CSRF tokens per request secret: change over time separate secret to input-less servlets Future work eiter understand DEFLATE/GZIP HTTPS extensions Running at 99%: Surviving an Application DoS Ryan Huber Ryan Huber, Risk I/O Ryan first discussed various ways to do a denial of service (DoS) attack against web services. One usual method is to find a slow web page and do several wgets. Or download large files. Apache is not well suited at handling a large number of connections, but one can put something in front of it Can use Apache alternatives, such as nginx How to identify malicious hosts short, sudden web requests user-agent is obvious (curl, python) same url requested repeatedly no web page referer (not normal) hidden links. hide a link and see if a bot gets it restricted access if not your geo IP (unless the website is global) missing common headers in request regular timing first seen IP at beginning of attack count requests per hosts (usually a very large number) Use of captcha can mitigate attacks, but you'll lose a lot of genuine users. Bouncer, goo.gl/c2vyEc and www.github.com/rawdigits/Bouncer Bouncer is software written by Ryan in netflow. Bouncer has a small, unobtrusive footprint and detects DoS attempts. It closes blacklisted sockets immediately (not nice about it, no proper close connection). Aggregator collects requests and controls your web proxies. Need NTP on the front end web servers for clean data for use by bouncer. Bouncer is also useful for a popularity storm ("Slashdotting") and scraper storms. Future features: gzip collection data, documentation, consumer library, multitask, logging destroyed connections. Takeaways: DoS mitigation is easier with a complete picture Bouncer designed to make it easier to detect and defend DoS—not a complete cure Security Response in the Age of Mass Customized Attacks Peleus Uhley and Karthik Raman Peleus Uhley and Karthik Raman, Adobe ASSET, blogs.adobe.com/asset/ Peleus and Karthik talked about response to mass-customized exploits. Attackers behave much like a business. "Mass customization" refers to concept discussed in the book Future Perfect by Stan Davis of Harvard Business School. Mass customization is differentiating a product for an individual customer, but at a mass production price. For example, the same individual with a debit card receives basically the same customized ATM experience around the world. Or designing your own PC from commodity parts. Exploit kits are another example of mass customization. The kits support multiple browsers and plugins, allows new modules. Exploit kits are cheap and customizable. Organized gangs use exploit kits. A group at Berkeley looked at 77,000 malicious websites (Grier et al., "Manufacturing Compromise: The Emergence of Exploit-as-a-Service", 2012). They found 10,000 distinct binaries among them, but derived from only a dozen or so exploit kits. Characteristics of Mass Malware: potent, resilient, relatively low cost Technical characteristics: multiple OS, multipe payloads, multiple scenarios, multiple languages, obfuscation Response time for 0-day exploits has gone down from ~40 days 5 years ago to about ~10 days now. So the drive with malware is towards mass customized exploits, to avoid detection There's plenty of evicence that exploit development has Project Manager bureaucracy. They infer from the malware edicts to: support all versions of reader support all versions of windows support all versions of flash support all browsers write large complex, difficult to main code (8750 lines of JavaScript for example Exploits have "loose coupling" of multipe versions of software (adobe), OS, and browser. This allows specific attacks against specific versions of multiple pieces of software. Also allows exploits of more obscure software/OS/browsers and obscure versions. Gave examples of exploits that exploited 2, 3, 6, or 14 separate bugs. However, these complete exploits are more likely to be buggy or fragile in themselves and easier to defeat. Future research includes normalizing malware and Javascript. Conclusion: The coming trend is that mass-malware with mass zero-day attacks will result in mass customization of attacks. x86 Rewriting: Defeating RoP and other Shinanighans Richard Wartell Richard Wartell The attack vector we are addressing here is: First some malware causes a buffer overflow. The malware has no program access, but input access and buffer overflow code onto stack Later the stack became non-executable. The workaround malware used was to write a bogus return address to the stack jumping to malware Later came ASLR (Address Space Layout Randomization) to randomize memory layout and make addresses non-deterministic. The workaround malware used was to jump t existing code segments in the program that can be used in bad ways "RoP" is Return-oriented Programming attacks. RoP attacks use your own code and write return address on stack to (existing) expoitable code found in program ("gadgets"). Pinkie Pie was paid $60K last year for a RoP attack. One solution is using anti-RoP compilers that compile source code with NO return instructions. ASLR does not randomize address space, just "gadgets". IPR/ILR ("Instruction Location Randomization") randomizes each instruction with a virtual machine. Richard's goal was to randomize a binary with no source code access. He created "STIR" (Self-Transofrming Instruction Relocation). STIR disassembles binary and operates on "basic blocks" of code. The STIR disassembler is conservative in what to disassemble. Each basic block is moved to a random location in memory. Next, STIR writes new code sections with copies of "basic blocks" of code in randomized locations. The old code is copied and rewritten with jumps to new code. the original code sections in the file is marked non-executible. STIR has better entropy than ASLR in location of code. Makes brute force attacks much harder. STIR runs on MS Windows (PEM) and Linux (ELF). It eliminated 99.96% or more "gadgets" (i.e., moved the address). Overhead usually 5-10% on MS Windows, about 1.5-4% on Linux (but some code actually runs faster!). The unique thing about STIR is it requires no source access and the modified binary fully works! Current work is to rewrite code to enforce security policies. For example, don't create a *.{exe,msi,bat} file. Or don't connect to the network after reading from the disk. Clowntown Express: interesting bugs and running a bug bounty program Collin Greene Collin Greene, Facebook Collin talked about Facebook's bug bounty program. Background at FB: FB has good security frameworks, such as security teams, external audits, and cc'ing on diffs. But there's lots of "deep, dark, forgotten" parts of legacy FB code. Collin gave several examples of bountied bugs. Some bounty submissions were on software purchased from a third-party (but bounty claimers don't know and don't care). We use security questions, as does everyone else, but they are basically insecure (often easily discoverable). Collin didn't expect many bugs from the bounty program, but they ended getting 20+ good bugs in first 24 hours and good submissions continue to come in. Bug bounties bring people in with different perspectives, and are paid only for success. Bug bounty is a better use of a fixed amount of time and money versus just code review or static code analysis. The Bounty program started July 2011 and paid out $1.5 million to date. 14% of the submissions have been high priority problems that needed to be fixed immediately. The best bugs come from a small % of submitters (as with everything else)—the top paid submitters are paid 6 figures a year. Spammers like to backstab competitors. The youngest sumitter was 13. Some submitters have been hired. Bug bounties also allows to see bugs that were missed by tools or reviews, allowing improvement in the process. Bug bounties might not work for traditional software companies where the product has release cycle or is not on Internet. Active Fingerprinting of Encrypted VPNs Anna Shubina Anna Shubina, Dartmouth Institute for Security, Technology, and Society (I missed the start of her talk because another track went overtime. But I have the DVD of the talk, so I'll expand later) IPsec leaves fingerprints. Using netcat, one can easily visually distinguish various crypto chaining modes just from packet timing on a chart (example, DES-CBC versus AES-CBC) One can tell a lot about VPNs just from ping roundtrips (such as what router is used) Delayed packets are not informative about a network, especially if far away from the network More needed to explore about how TCP works in real life with respect to timing Making Attacks Go Backwards Fuzzynop FuzzyNop, Mandiant This talk is not about threat attribution (finding who), product solutions, politics, or sales pitches. But who are making these malware threats? It's not a single person or group—they have diverse skill levels. There's a lot of fat-fingered fumblers out there. Always look for low-hanging fruit first: "hiding" malware in the temp, recycle, or root directories creation of unnamed scheduled tasks obvious names of files and syscalls ("ClearEventLog") uncleared event logs. Clearing event log in itself, and time of clearing, is a red flag and good first clue to look for on a suspect system Reverse engineering is hard. Disassembler use takes practice and skill. A popular tool is IDA Pro, but it takes multiple interactive iterations to get a clean disassembly. Key loggers are used a lot in targeted attacks. They are typically custom code or built in a backdoor. A big tip-off is that non-printable characters need to be printed out (such as "[Ctrl]" "[RightShift]") or time stamp printf strings. Look for these in files. Presence is not proof they are used. Absence is not proof they are not used. Java exploits. Can parse jar file with idxparser.py and decomile Java file. Java typially used to target tech companies. Backdoors are the main persistence mechanism (provided externally) for malware. Also malware typically needs command and control. Application of Artificial Intelligence in Ad-Hoc Static Code Analysis John Ashaman John Ashaman, Security Innovation Initially John tried to analyze open source files with open source static analysis tools, but these showed thousands of false positives. Also tried using grep, but tis fails to find anything even mildly complex. So next John decided to write his own tool. His approach was to first generate a call graph then analyze the graph. However, the problem is that making a call graph is really hard. For example, one problem is "evil" coding techniques, such as passing function pointer. First the tool generated an Abstract Syntax Tree (AST) with the nodes created from method declarations and edges created from method use. Then the tool generated a control flow graph with the goal to find a path through the AST (a maze) from source to sink. The algorithm is to look at adjacent nodes to see if any are "scary" (a vulnerability), using heuristics for search order. The tool, called "Scat" (Static Code Analysis Tool), currently looks for C# vulnerabilities and some simple PHP. Later, he plans to add more PHP, then JSP and Java. For more information see his posts in Security Innovation blog and NRefactory on GitHub. Mask Your Checksums—The Gorry Details Eric (XlogicX) Davisson Eric (XlogicX) Davisson Sometimes in emailing or posting TCP/IP packets to analyze problems, you may want to mask the IP address. But to do this correctly, you need to mask the checksum too, or you'll leak information about the IP. Problem reports found in stackoverflow.com, sans.org, and pastebin.org are usually not masked, but a few companies do care. If only the IP is masked, the IP may be guessed from checksum (that is, it leaks data). Other parts of packet may leak more data about the IP. TCP and IP checksums both refer to the same data, so can get more bits of information out of using both checksums than just using one checksum. Also, one can usually determine the OS from the TTL field and ports in a packet header. If we get hundreds of possible results (16x each masked nibble that is unknown), one can do other things to narrow the results, such as look at packet contents for domain or geo information. With hundreds of results, can import as CSV format into a spreadsheet. Can corelate with geo data and see where each possibility is located. Eric then demoed a real email report with a masked IP packet attached. Was able to find the exact IP address, given the geo and university of the sender. Point is if you're going to mask a packet, do it right. Eric wouldn't usually bother, but do it correctly if at all, to not create a false impression of security. Adventures with weird machines thirty years after "Reflections on Trusting Trust" Sergey Bratus Sergey Bratus, Dartmouth College (and Julian Bangert and Rebecca Shapiro, not present) "Reflections on Trusting Trust" refers to Ken Thompson's classic 1984 paper. "You can't trust code that you did not totally create yourself." There's invisible links in the chain-of-trust, such as "well-installed microcode bugs" or in the compiler, and other planted bugs. Thompson showed how a compiler can introduce and propagate bugs in unmodified source. But suppose if there's no bugs and you trust the author, can you trust the code? Hell No! There's too many factors—it's Babylonian in nature. Why not? Well, Input is not well-defined/recognized (code's assumptions about "checked" input will be violated (bug/vunerabiliy). For example, HTML is recursive, but Regex checking is not recursive. Input well-formed but so complex there's no telling what it does For example, ELF file parsing is complex and has multiple ways of parsing. Input is seen differently by different pieces of program or toolchain Any Input is a program input executes on input handlers (drives state changes & transitions) only a well-defined execution model can be trusted (regex/DFA, PDA, CFG) Input handler either is a "recognizer" for the inputs as a well-defined language (see langsec.org) or it's a "virtual machine" for inputs to drive into pwn-age ELF ABI (UNIX/Linux executible file format) case study. Problems can arise from these steps (without planting bugs): compiler linker loader ld.so/rtld relocator DWARF (debugger info) exceptions The problem is you can't really automatically analyze code (it's the "halting problem" and undecidable). Only solution is to freeze code and sign it. But you can't freeze everything! Can't freeze ASLR or loading—must have tables and metadata. Any sufficiently complex input data is the same as VM byte code Example, ELF relocation entries + dynamic symbols == a Turing Complete Machine (TM). @bxsays created a Turing machine in Linux from relocation data (not code) in an ELF file. For more information, see Rebecca "bx" Shapiro's presentation from last year's Toorcon, "Programming Weird Machines with ELF Metadata" @bxsays did same thing with Mach-O bytecode Or a DWARF exception handling data .eh_frame + glibc == Turning Machine X86 MMU (IDT, GDT, TSS): used address translation to create a Turning Machine. Page handler reads and writes (on page fault) memory. Uses a page table, which can be used as Turning Machine byte code. Example on Github using this TM that will fly a glider across the screen Next Sergey talked about "Parser Differentials". That having one input format, but two parsers, will create confusion and opportunity for exploitation. For example, CSRs are parsed during creation by cert requestor and again by another parser at the CA. Another example is ELF—several parsers in OS tool chain, which are all different. Can have two different Program Headers (PHDRs) because ld.so parses multiple PHDRs. The second PHDR can completely transform the executable. This is described in paper in the first issue of International Journal of PoC. Conclusions trusting computers not only about bugs! Bugs are part of a problem, but no by far all of it complex data formats means bugs no "chain of trust" in Babylon! (that is, with parser differentials) we need to squeeze complexity out of data until data stops being "code equivalent" Further information See and langsec.org. USENIX WOOT 2013 (Workshop on Offensive Technologies) for "weird machines" papers and videos.

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• Advanced TSQL Tuning: Why Internals Knowledge Matters

  - by Paul White

  There is much more to query tuning than reducing logical reads and adding covering nonclustered indexes.  Query tuning is not complete as soon as the query returns results quickly in the development or test environments.  In production, your query will compete for memory, CPU, locks, I/O and other resources on the server.  Today’s entry looks at some tuning considerations that are often overlooked, and shows how deep internals knowledge can help you write better TSQL. As always, we’ll need some example data.  In fact, we are going to use three tables today, each of which is structured like this: Each table has 50,000 rows made up of an INTEGER id column and a padding column containing 3,999 characters in every row.  The only difference between the three tables is in the type of the padding column: the first table uses CHAR(3999), the second uses VARCHAR(MAX), and the third uses the deprecated TEXT type.  A script to create a database with the three tables and load the sample data follows: USE master; GO IF DB_ID('SortTest') IS NOT NULL DROP DATABASE SortTest; GO CREATE DATABASE SortTest COLLATE LATIN1_GENERAL_BIN; GO ALTER DATABASE SortTest MODIFY FILE ( NAME = 'SortTest', SIZE = 3GB, MAXSIZE = 3GB ); GO ALTER DATABASE SortTest MODIFY FILE ( NAME = 'SortTest_log', SIZE = 256MB, MAXSIZE = 1GB, FILEGROWTH = 128MB ); GO ALTER DATABASE SortTest SET ALLOW_SNAPSHOT_ISOLATION OFF ; ALTER DATABASE SortTest SET AUTO_CLOSE OFF ; ALTER DATABASE SortTest SET AUTO_CREATE_STATISTICS ON ; ALTER DATABASE SortTest SET AUTO_SHRINK OFF ; ALTER DATABASE SortTest SET AUTO_UPDATE_STATISTICS ON ; ALTER DATABASE SortTest SET AUTO_UPDATE_STATISTICS_ASYNC ON ; ALTER DATABASE SortTest SET PARAMETERIZATION SIMPLE ; ALTER DATABASE SortTest SET READ_COMMITTED_SNAPSHOT OFF ; ALTER DATABASE SortTest SET MULTI_USER ; ALTER DATABASE SortTest SET RECOVERY SIMPLE ; USE SortTest; GO CREATE TABLE dbo.TestCHAR ( id INTEGER IDENTITY (1,1) NOT NULL, padding CHAR(3999) NOT NULL,   CONSTRAINT [PK dbo.TestCHAR (id)] PRIMARY KEY CLUSTERED (id), ) ; CREATE TABLE dbo.TestMAX ( id INTEGER IDENTITY (1,1) NOT NULL, padding VARCHAR(MAX) NOT NULL,   CONSTRAINT [PK dbo.TestMAX (id)] PRIMARY KEY CLUSTERED (id), ) ; CREATE TABLE dbo.TestTEXT ( id INTEGER IDENTITY (1,1) NOT NULL, padding TEXT NOT NULL,   CONSTRAINT [PK dbo.TestTEXT (id)] PRIMARY KEY CLUSTERED (id), ) ; -- ============= -- Load TestCHAR (about 3s) -- ============= INSERT INTO dbo.TestCHAR WITH (TABLOCKX) ( padding ) SELECT padding = REPLICATE(CHAR(65 + (Data.n % 26)), 3999) FROM ( SELECT TOP (50000) n = ROW_NUMBER() OVER (ORDER BY (SELECT 0)) - 1 FROM master.sys.columns C1, master.sys.columns C2, master.sys.columns C3 ORDER BY n ASC ) AS Data ORDER BY Data.n ASC ; -- ============ -- Load TestMAX (about 3s) -- ============ INSERT INTO dbo.TestMAX WITH (TABLOCKX) ( padding ) SELECT CONVERT(VARCHAR(MAX), padding) FROM dbo.TestCHAR ORDER BY id ; -- ============= -- Load TestTEXT (about 5s) -- ============= INSERT INTO dbo.TestTEXT WITH (TABLOCKX) ( padding ) SELECT CONVERT(TEXT, padding) FROM dbo.TestCHAR ORDER BY id ; -- ========== -- Space used -- ========== -- EXECUTE sys.sp_spaceused @objname = 'dbo.TestCHAR'; EXECUTE sys.sp_spaceused @objname = 'dbo.TestMAX'; EXECUTE sys.sp_spaceused @objname = 'dbo.TestTEXT'; ; CHECKPOINT ; That takes around 15 seconds to run, and shows the space allocated to each table in its output: To illustrate the points I want to make today, the example task we are going to set ourselves is to return a random set of 150 rows from each table.  The basic shape of the test query is the same for each of the three test tables: SELECT TOP (150) T.id, T.padding FROM dbo.Test AS T ORDER BY NEWID() OPTION (MAXDOP 1) ; Test 1 – CHAR(3999) Running the template query shown above using the TestCHAR table as the target, we find that the query takes around 5 seconds to return its results.  This seems slow, considering that the table only has 50,000 rows.  Working on the assumption that generating a GUID for each row is a CPU-intensive operation, we might try enabling parallelism to see if that speeds up the response time.  Running the query again (but without the MAXDOP 1 hint) on a machine with eight logical processors, the query now takes 10 seconds to execute – twice as long as when run serially. Rather than attempting further guesses at the cause of the slowness, let’s go back to serial execution and add some monitoring.  The script below monitors STATISTICS IO output and the amount of tempdb used by the test query.  We will also run a Profiler trace to capture any warnings generated during query execution. DECLARE @read BIGINT, @write BIGINT ; SELECT @read = SUM(num_of_bytes_read), @write = SUM(num_of_bytes_written) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; SET STATISTICS IO ON ; SELECT TOP (150) TC.id, TC.padding FROM dbo.TestCHAR AS TC ORDER BY NEWID() OPTION (MAXDOP 1) ; SET STATISTICS IO OFF ; SELECT tempdb_read_MB = (SUM(num_of_bytes_read) - @read) / 1024. / 1024., tempdb_write_MB = (SUM(num_of_bytes_written) - @write) / 1024. / 1024., internal_use_MB = ( SELECT internal_objects_alloc_page_count / 128.0 FROM sys.dm_db_task_space_usage WHERE session_id = @@SPID ) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; Let’s take a closer look at the statistics and query plan generated from this: Following the flow of the data from right to left, we see the expected 50,000 rows emerging from the Clustered Index Scan, with a total estimated size of around 191MB.  The Compute Scalar adds a column containing a random GUID (generated from the NEWID() function call) for each row.  With this extra column in place, the size of the data arriving at the Sort operator is estimated to be 192MB. Sort is a blocking operator – it has to examine all of the rows on its input before it can produce its first row of output (the last row received might sort first).  This characteristic means that Sort requires a memory grant – memory allocated for the query’s use by SQL Server just before execution starts.  In this case, the Sort is the only memory-consuming operator in the plan, so it has access to the full 243MB (248,696KB) of memory reserved by SQL Server for this query execution. Notice that the memory grant is significantly larger than the expected size of the data to be sorted.  SQL Server uses a number of techniques to speed up sorting, some of which sacrifice size for comparison speed.  Sorts typically require a very large number of comparisons, so this is usually a very effective optimization.  One of the drawbacks is that it is not possible to exactly predict the sort space needed, as it depends on the data itself.  SQL Server takes an educated guess based on data types, sizes, and the number of rows expected, but the algorithm is not perfect. In spite of the large memory grant, the Profiler trace shows a Sort Warning event (indicating that the sort ran out of memory), and the tempdb usage monitor shows that 195MB of tempdb space was used – all of that for system use.  The 195MB represents physical write activity on tempdb, because SQL Server strictly enforces memory grants – a query cannot ‘cheat’ and effectively gain extra memory by spilling to tempdb pages that reside in memory.  Anyway, the key point here is that it takes a while to write 195MB to disk, and this is the main reason that the query takes 5 seconds overall. If you are wondering why using parallelism made the problem worse, consider that eight threads of execution result in eight concurrent partial sorts, each receiving one eighth of the memory grant.  The eight sorts all spilled to tempdb, resulting in inefficiencies as the spilled sorts competed for disk resources.  More importantly, there are specific problems at the point where the eight partial results are combined, but I’ll cover that in a future post. CHAR(3999) Performance Summary: 5 seconds elapsed time 243MB memory grant 195MB tempdb usage 192MB estimated sort set 25,043 logical reads Sort Warning Test 2 – VARCHAR(MAX) We’ll now run exactly the same test (with the additional monitoring) on the table using a VARCHAR(MAX) padding column: DECLARE @read BIGINT, @write BIGINT ; SELECT @read = SUM(num_of_bytes_read), @write = SUM(num_of_bytes_written) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; SET STATISTICS IO ON ; SELECT TOP (150) TM.id, TM.padding FROM dbo.TestMAX AS TM ORDER BY NEWID() OPTION (MAXDOP 1) ; SET STATISTICS IO OFF ; SELECT tempdb_read_MB = (SUM(num_of_bytes_read) - @read) / 1024. / 1024., tempdb_write_MB = (SUM(num_of_bytes_written) - @write) / 1024. / 1024., internal_use_MB = ( SELECT internal_objects_alloc_page_count / 128.0 FROM sys.dm_db_task_space_usage WHERE session_id = @@SPID ) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; This time the query takes around 8 seconds to complete (3 seconds longer than Test 1).  Notice that the estimated row and data sizes are very slightly larger, and the overall memory grant has also increased very slightly to 245MB.  The most marked difference is in the amount of tempdb space used – this query wrote almost 391MB of sort run data to the physical tempdb file.  Don’t draw any general conclusions about VARCHAR(MAX) versus CHAR from this – I chose the length of the data specifically to expose this edge case.  In most cases, VARCHAR(MAX) performs very similarly to CHAR – I just wanted to make test 2 a bit more exciting. MAX Performance Summary: 8 seconds elapsed time 245MB memory grant 391MB tempdb usage 193MB estimated sort set 25,043 logical reads Sort warning Test 3 – TEXT The same test again, but using the deprecated TEXT data type for the padding column: DECLARE @read BIGINT, @write BIGINT ; SELECT @read = SUM(num_of_bytes_read), @write = SUM(num_of_bytes_written) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; SET STATISTICS IO ON ; SELECT TOP (150) TT.id, TT.padding FROM dbo.TestTEXT AS TT ORDER BY NEWID() OPTION (MAXDOP 1, RECOMPILE) ; SET STATISTICS IO OFF ; SELECT tempdb_read_MB = (SUM(num_of_bytes_read) - @read) / 1024. / 1024., tempdb_write_MB = (SUM(num_of_bytes_written) - @write) / 1024. / 1024., internal_use_MB = ( SELECT internal_objects_alloc_page_count / 128.0 FROM sys.dm_db_task_space_usage WHERE session_id = @@SPID ) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; This time the query runs in 500ms.  If you look at the metrics we have been checking so far, it’s not hard to understand why: TEXT Performance Summary: 0.5 seconds elapsed time 9MB memory grant 5MB tempdb usage 5MB estimated sort set 207 logical reads 596 LOB logical reads Sort warning SQL Server’s memory grant algorithm still underestimates the memory needed to perform the sorting operation, but the size of the data to sort is so much smaller (5MB versus 193MB previously) that the spilled sort doesn’t matter very much.  Why is the data size so much smaller?  The query still produces the correct results – including the large amount of data held in the padding column – so what magic is being performed here? TEXT versus MAX Storage The answer lies in how columns of the TEXT data type are stored.  By default, TEXT data is stored off-row in separate LOB pages – which explains why this is the first query we have seen that records LOB logical reads in its STATISTICS IO output.  You may recall from my last post that LOB data leaves an in-row pointer to the separate storage structure holding the LOB data. SQL Server can see that the full LOB value is not required by the query plan until results are returned, so instead of passing the full LOB value down the plan from the Clustered Index Scan, it passes the small in-row structure instead.  SQL Server estimates that each row coming from the scan will be 79 bytes long – 11 bytes for row overhead, 4 bytes for the integer id column, and 64 bytes for the LOB pointer (in fact the pointer is rather smaller – usually 16 bytes – but the details of that don’t really matter right now). OK, so this query is much more efficient because it is sorting a very much smaller data set – SQL Server delays retrieving the LOB data itself until after the Sort starts producing its 150 rows.  The question that normally arises at this point is: Why doesn’t SQL Server use the same trick when the padding column is defined as VARCHAR(MAX)? The answer is connected with the fact that if the actual size of the VARCHAR(MAX) data is 8000 bytes or less, it is usually stored in-row in exactly the same way as for a VARCHAR(8000) column – MAX data only moves off-row into LOB storage when it exceeds 8000 bytes.  The default behaviour of the TEXT type is to be stored off-row by default, unless the ‘text in row’ table option is set suitably and there is room on the page.  There is an analogous (but opposite) setting to control the storage of MAX data – the ‘large value types out of row’ table option.  By enabling this option for a table, MAX data will be stored off-row (in a LOB structure) instead of in-row.  SQL Server Books Online has good coverage of both options in the topic In Row Data. The MAXOOR Table The essential difference, then, is that MAX defaults to in-row storage, and TEXT defaults to off-row (LOB) storage.  You might be thinking that we could get the same benefits seen for the TEXT data type by storing the VARCHAR(MAX) values off row – so let’s look at that option now.  This script creates a fourth table, with the VARCHAR(MAX) data stored off-row in LOB pages: CREATE TABLE dbo.TestMAXOOR ( id INTEGER IDENTITY (1,1) NOT NULL, padding VARCHAR(MAX) NOT NULL,   CONSTRAINT [PK dbo.TestMAXOOR (id)] PRIMARY KEY CLUSTERED (id), ) ; EXECUTE sys.sp_tableoption @TableNamePattern = N'dbo.TestMAXOOR', @OptionName = 'large value types out of row', @OptionValue = 'true' ; SELECT large_value_types_out_of_row FROM sys.tables WHERE [schema_id] = SCHEMA_ID(N'dbo') AND name = N'TestMAXOOR' ; INSERT INTO dbo.TestMAXOOR WITH (TABLOCKX) ( padding ) SELECT SPACE(0) FROM dbo.TestCHAR ORDER BY id ; UPDATE TM WITH (TABLOCK) SET padding.WRITE (TC.padding, NULL, NULL) FROM dbo.TestMAXOOR AS TM JOIN dbo.TestCHAR AS TC ON TC.id = TM.id ; EXECUTE sys.sp_spaceused @objname = 'dbo.TestMAXOOR' ; CHECKPOINT ; Test 4 – MAXOOR We can now re-run our test on the MAXOOR (MAX out of row) table: DECLARE @read BIGINT, @write BIGINT ; SELECT @read = SUM(num_of_bytes_read), @write = SUM(num_of_bytes_written) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; SET STATISTICS IO ON ; SELECT TOP (150) MO.id, MO.padding FROM dbo.TestMAXOOR AS MO ORDER BY NEWID() OPTION (MAXDOP 1, RECOMPILE) ; SET STATISTICS IO OFF ; SELECT tempdb_read_MB = (SUM(num_of_bytes_read) - @read) / 1024. / 1024., tempdb_write_MB = (SUM(num_of_bytes_written) - @write) / 1024. / 1024., internal_use_MB = ( SELECT internal_objects_alloc_page_count / 128.0 FROM sys.dm_db_task_space_usage WHERE session_id = @@SPID ) FROM tempdb.sys.database_files AS DBF JOIN sys.dm_io_virtual_file_stats(2, NULL) AS FS ON FS.file_id = DBF.file_id WHERE DBF.type_desc = 'ROWS' ; TEXT Performance Summary: 0.3 seconds elapsed time 245MB memory grant 0MB tempdb usage 193MB estimated sort set 207 logical reads 446 LOB logical reads No sort warning The query runs very quickly – slightly faster than Test 3, and without spilling the sort to tempdb (there is no sort warning in the trace, and the monitoring query shows zero tempdb usage by this query).  SQL Server is passing the in-row pointer structure down the plan and only looking up the LOB value on the output side of the sort. The Hidden Problem There is still a huge problem with this query though – it requires a 245MB memory grant.  No wonder the sort doesn’t spill to tempdb now – 245MB is about 20 times more memory than this query actually requires to sort 50,000 records containing LOB data pointers.  Notice that the estimated row and data sizes in the plan are the same as in test 2 (where the MAX data was stored in-row). The optimizer assumes that MAX data is stored in-row, regardless of the sp_tableoption setting ‘large value types out of row’.  Why?  Because this option is dynamic – changing it does not immediately force all MAX data in the table in-row or off-row, only when data is added or actually changed.  SQL Server does not keep statistics to show how much MAX or TEXT data is currently in-row, and how much is stored in LOB pages.  This is an annoying limitation, and one which I hope will be addressed in a future version of the product. So why should we worry about this?  Excessive memory grants reduce concurrency and may result in queries waiting on the RESOURCE_SEMAPHORE wait type while they wait for memory they do not need.  245MB is an awful lot of memory, especially on 32-bit versions where memory grants cannot use AWE-mapped memory.  Even on a 64-bit server with plenty of memory, do you really want a single query to consume 0.25GB of memory unnecessarily?  That’s 32,000 8KB pages that might be put to much better use. The Solution The answer is not to use the TEXT data type for the padding column.  That solution happens to have better performance characteristics for this specific query, but it still results in a spilled sort, and it is hard to recommend the use of a data type which is scheduled for removal.  I hope it is clear to you that the fundamental problem here is that SQL Server sorts the whole set arriving at a Sort operator.  Clearly, it is not efficient to sort the whole table in memory just to return 150 rows in a random order. The TEXT example was more efficient because it dramatically reduced the size of the set that needed to be sorted.  We can do the same thing by selecting 150 unique keys from the table at random (sorting by NEWID() for example) and only then retrieving the large padding column values for just the 150 rows we need.  The following script implements that idea for all four tables: SET STATISTICS IO ON ; WITH TestTable AS ( SELECT * FROM dbo.TestCHAR ), TopKeys AS ( SELECT TOP (150) id FROM TestTable ORDER BY NEWID() ) SELECT T1.id, T1.padding FROM TestTable AS T1 WHERE T1.id = ANY (SELECT id FROM TopKeys) OPTION (MAXDOP 1) ; WITH TestTable AS ( SELECT * FROM dbo.TestMAX ), TopKeys AS ( SELECT TOP (150) id FROM TestTable ORDER BY NEWID() ) SELECT T1.id, T1.padding FROM TestTable AS T1 WHERE T1.id IN (SELECT id FROM TopKeys) OPTION (MAXDOP 1) ; WITH TestTable AS ( SELECT * FROM dbo.TestTEXT ), TopKeys AS ( SELECT TOP (150) id FROM TestTable ORDER BY NEWID() ) SELECT T1.id, T1.padding FROM TestTable AS T1 WHERE T1.id IN (SELECT id FROM TopKeys) OPTION (MAXDOP 1) ; WITH TestTable AS ( SELECT * FROM dbo.TestMAXOOR ), TopKeys AS ( SELECT TOP (150) id FROM TestTable ORDER BY NEWID() ) SELECT T1.id, T1.padding FROM TestTable AS T1 WHERE T1.id IN (SELECT id FROM TopKeys) OPTION (MAXDOP 1) ; SET STATISTICS IO OFF ; All four queries now return results in much less than a second, with memory grants between 6 and 12MB, and without spilling to tempdb.  The small remaining inefficiency is in reading the id column values from the clustered primary key index.  As a clustered index, it contains all the in-row data at its leaf.  The CHAR and VARCHAR(MAX) tables store the padding column in-row, so id values are separated by a 3999-character column, plus row overhead.  The TEXT and MAXOOR tables store the padding values off-row, so id values in the clustered index leaf are separated by the much-smaller off-row pointer structure.  This difference is reflected in the number of logical page reads performed by the four queries: Table 'TestCHAR' logical reads 25511 lob logical reads 000 Table 'TestMAX'. logical reads 25511 lob logical reads 000 Table 'TestTEXT' logical reads 00412 lob logical reads 597 Table 'TestMAXOOR' logical reads 00413 lob logical reads 446 We can increase the density of the id values by creating a separate nonclustered index on the id column only.  This is the same key as the clustered index, of course, but the nonclustered index will not include the rest of the in-row column data. CREATE UNIQUE NONCLUSTERED INDEX uq1 ON dbo.TestCHAR (id); CREATE UNIQUE NONCLUSTERED INDEX uq1 ON dbo.TestMAX (id); CREATE UNIQUE NONCLUSTERED INDEX uq1 ON dbo.TestTEXT (id); CREATE UNIQUE NONCLUSTERED INDEX uq1 ON dbo.TestMAXOOR (id); The four queries can now use the very dense nonclustered index to quickly scan the id values, sort them by NEWID(), select the 150 ids we want, and then look up the padding data.  The logical reads with the new indexes in place are: Table 'TestCHAR' logical reads 835 lob logical reads 0 Table 'TestMAX' logical reads 835 lob logical reads 0 Table 'TestTEXT' logical reads 686 lob logical reads 597 Table 'TestMAXOOR' logical reads 686 lob logical reads 448 With the new index, all four queries use the same query plan (click to enlarge): Performance Summary: 0.3 seconds elapsed time 6MB memory grant 0MB tempdb usage 1MB sort set 835 logical reads (CHAR, MAX) 686 logical reads (TEXT, MAXOOR) 597 LOB logical reads (TEXT) 448 LOB logical reads (MAXOOR) No sort warning I’ll leave it as an exercise for the reader to work out why trying to eliminate the Key Lookup by adding the padding column to the new nonclustered indexes would be a daft idea Conclusion This post is not about tuning queries that access columns containing big strings.  It isn’t about the internal differences between TEXT and MAX data types either.  It isn’t even about the cool use of UPDATE .WRITE used in the MAXOOR table load.  No, this post is about something else: Many developers might not have tuned our starting example query at all – 5 seconds isn’t that bad, and the original query plan looks reasonable at first glance.  Perhaps the NEWID() function would have been blamed for ‘just being slow’ – who knows.  5 seconds isn’t awful – unless your users expect sub-second responses – but using 250MB of memory and writing 200MB to tempdb certainly is!  If ten sessions ran that query at the same time in production that’s 2.5GB of memory usage and 2GB hitting tempdb.  Of course, not all queries can be rewritten to avoid large memory grants and sort spills using the key-lookup technique in this post, but that’s not the point either. The point of this post is that a basic understanding of execution plans is not enough.  Tuning for logical reads and adding covering indexes is not enough.  If you want to produce high-quality, scalable TSQL that won’t get you paged as soon as it hits production, you need a deep understanding of execution plans, and as much accurate, deep knowledge about SQL Server as you can lay your hands on.  The advanced database developer has a wide range of tools to use in writing queries that perform well in a range of circumstances. By the way, the examples in this post were written for SQL Server 2008.  They will run on 2005 and demonstrate the same principles, but you won’t get the same figures I did because 2005 had a rather nasty bug in the Top N Sort operator.  Fair warning: if you do decide to run the scripts on a 2005 instance (particularly the parallel query) do it before you head out for lunch… This post is dedicated to the people of Christchurch, New Zealand. © 2011 Paul White email: @[email protected] twitter: @SQL_Kiwi

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• The Incremental Architect&acute;s Napkin &ndash; #3 &ndash; Make Evolvability inevitable

  - by Ralf Westphal

  Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/06/04/the-incremental-architectacutes-napkin-ndash-3-ndash-make-evolvability-inevitable.aspxThe easier something to measure the more likely it will be produced. Deviations between what is and what should be can be readily detected. That´s what automated acceptance tests are for. That´s what sprint reviews in Scrum are for. It´s no small wonder our software looks like it looks. It has all the traits whose conformance with requirements can easily be measured. And it´s lacking traits which cannot easily be measured. Evolvability (or Changeability) is such a trait. If an operation is correct, if an operation if fast enough, that can be checked very easily. But whether Evolvability is high or low, that cannot be checked by taking a measure or two. Evolvability might correlate with certain traits, e.g. number of lines of code (LOC) per function or Cyclomatic Complexity or test coverage. But there is no threshold value signalling “evolvability too low”; also Evolvability is hardly tangible for the customer. Nevertheless Evolvability is of great importance - at least in the long run. You can get away without much of it for a short time. Eventually, though, it´s needed like any other requirement. Or even more. Because without Evolvability no other requirement can be implemented. Evolvability is the foundation on which all else is build. Such fundamental importance is in stark contrast with its immeasurability. To compensate this, Evolvability must be put at the very center of software development. It must become the hub around everything else revolves. Since we cannot measure Evolvability, though, we cannot start watching it more. Instead we need to establish practices to keep it high (enough) at all times. Chefs have known that for long. That´s why everybody in a restaurant kitchen is constantly seeing after cleanliness. Hygiene is important as is to have clean tools at standardized locations. Only then the health of the patrons can be guaranteed and production efficiency is constantly high. Still a kitchen´s level of cleanliness is easier to measure than software Evolvability. That´s why important practices like reviews, pair programming, or TDD are not enough, I guess. What we need to keep Evolvability in focus and high is… to continually evolve. Change must not be something to avoid but too embrace. To me that means the whole change cycle from requirement analysis to delivery needs to be gone through more often. Scrum´s sprints of 4, 2 even 1 week are too long. Kanban´s flow of user stories across is too unreliable; it takes as long as it takes. Instead we should fix the cycle time at 2 days max. I call that Spinning. No increment must take longer than from this morning until tomorrow evening to finish. Then it should be acceptance checked by the customer (or his/her representative, e.g. a Product Owner). For me there are several resasons for such a fixed and short cycle time for each increment: Clear expectations Absolute estimates (“This will take X days to complete.”) are near impossible in software development as explained previously. Too much unplanned research and engineering work lurk in every feature. And then pervasive interruptions of work by peers and management. However, the smaller the scope the better our absolute estimates become. That´s because we understand better what really are the requirements and what the solution should look like. But maybe more importantly the shorter the timespan the more we can control how we use our time. So much can happen over the course of a week and longer timespans. But if push comes to shove I can block out all distractions and interruptions for a day or possibly two. That´s why I believe we can give rough absolute estimates on 3 levels: Noon Tonight Tomorrow Think of a meeting with a Product Owner at 8:30 in the morning. If she asks you, how long it will take you to implement a user story or bug fix, you can say, “It´ll be fixed by noon.”, or you can say, “I can manage to implement it until tonight before I leave.”, or you can say, “You´ll get it by tomorrow night at latest.” Yes, I believe all else would be naive. If you´re not confident to get something done by tomorrow night (some 34h from now) you just cannot reliably commit to any timeframe. That means you should not promise anything, you should not even start working on the issue. So when estimating use these four categories: Noon, Tonight, Tomorrow, NoClue - with NoClue meaning the requirement needs to be broken down further so each aspect can be assigned to one of the first three categories. If you like absolute estimates, here you go. But don´t do deep estimates. Don´t estimate dozens of issues; don´t think ahead (“Issue A is a Tonight, then B will be a Tomorrow, after that it´s C as a Noon, finally D is a Tonight - that´s what I´ll do this week.”). Just estimate so Work-in-Progress (WIP) is 1 for everybody - plus a small number of buffer issues. To be blunt: Yes, this makes promises impossible as to what a team will deliver in terms of scope at a certain date in the future. But it will give a Product Owner a clear picture of what to pull for acceptance feedback tonight and tomorrow. Trust through reliability Our trade is lacking trust. Customers don´t trust software companies/departments much. Managers don´t trust developers much. I find that perfectly understandable in the light of what we´re trying to accomplish: delivering software in the face of uncertainty by means of material good production. Customers as well as managers still expect software development to be close to production of houses or cars. But that´s a fundamental misunderstanding. Software development ist development. It´s basically research. As software developers we´re constantly executing experiments to find out what really provides value to users. We don´t know what they need, we just have mediated hypothesises. That´s why we cannot reliably deliver on preposterous demands. So trust is out of the window in no time. If we switch to delivering in short cycles, though, we can regain trust. Because estimates - explicit or implicit - up to 32 hours at most can be satisfied. I´d say: reliability over scope. It´s more important to reliably deliver what was promised then to cover a lot of requirement area. So when in doubt promise less - but deliver without delay. Deliver on scope (Functionality and Quality); but also deliver on Evolvability, i.e. on inner quality according to accepted principles. Always. Trust will be the reward. Less complexity of communication will follow. More goodwill buffer will follow. So don´t wait for some Kanban board to show you, that flow can be improved by scheduling smaller stories. You don´t need to learn that the hard way. Just start with small batch sizes of three different sizes. Fast feedback What has been finished can be checked for acceptance. Why wait for a sprint of several weeks to end? Why let the mental model of the issue and its solution dissipate? If you get final feedback after one or two weeks, you hardly remember what you did and why you did it. Resoning becomes hard. But more importantly youo probably are not in the mood anymore to go back to something you deemed done a long time ago. It´s boring, it´s frustrating to open up that mental box again. Learning is harder the longer it takes from event to feedback. Effort can be wasted between event (finishing an issue) and feedback, because other work might go in the wrong direction based on false premises. Checking finished issues for acceptance is the most important task of a Product Owner. It´s even more important than planning new issues. Because as long as work started is not released (accepted) it´s potential waste. So before starting new work better make sure work already done has value. By putting the emphasis on acceptance rather than planning true pull is established. As long as planning and starting work is more important, it´s a push process. Accept a Noon issue on the same day before leaving. Accept a Tonight issue before leaving today or first thing tomorrow morning. Accept a Tomorrow issue tomorrow night before leaving or early the day after tomorrow. After acceptance the developer(s) can start working on the next issue. Flexibility As if reliability/trust and fast feedback for less waste weren´t enough economic incentive, there is flexibility. After each issue the Product Owner can change course. If on Monday morning feature slices A, B, C, D, E were important and A, B, C were scheduled for acceptance by Monday evening and Tuesday evening, the Product Owner can change her mind at any time. Maybe after A got accepted she asks for continuation with D. But maybe, just maybe, she has gotten a completely different idea by then. Maybe she wants work to continue on F. And after B it´s neither D nor E, but G. And after G it´s D. With Spinning every 32 hours at latest priorities can be changed. And nothing is lost. Because what got accepted is of value. It provides an incremental value to the customer/user. Or it provides internal value to the Product Owner as increased knowledge/decreased uncertainty. I find such reactivity over commitment economically very benefical. Why commit a team to some workload for several weeks? It´s unnecessary at beast, and inflexible and wasteful at worst. If we cannot promise delivery of a certain scope on a certain date - which is what customers/management usually want -, we can at least provide them with unpredecented flexibility in the face of high uncertainty. Where the path is not clear, cannot be clear, make small steps so you´re able to change your course at any time. Premature completion Customers/management are used to premeditating budgets. They want to know exactly how much to pay for a certain amount of requirements. That´s understandable. But it does not match with the nature of software development. We should know that by now. Maybe there´s somewhere in the world some team who can consistently deliver on scope, quality, and time, and budget. Great! Congratulations! I, however, haven´t seen such a team yet. Which does not mean it´s impossible, but I think it´s nothing I can recommend to strive for. Rather I´d say: Don´t try this at home. It might hurt you one way or the other. However, what we can do, is allow customers/management stop work on features at any moment. With spinning every 32 hours a feature can be declared as finished - even though it might not be completed according to initial definition. I think, progress over completion is an important offer software development can make. Why think in terms of completion beyond a promise for the next 32 hours? Isn´t it more important to constantly move forward? Step by step. We´re not running sprints, we´re not running marathons, not even ultra-marathons. We´re in the sport of running forever. That makes it futile to stare at the finishing line. The very concept of a burn-down chart is misleading (in most cases). Whoever can only think in terms of completed requirements shuts out the chance for saving money. The requirements for a features mostly are uncertain. So how does a Product Owner know in the first place, how much is needed. Maybe more than specified is needed - which gets uncovered step by step with each finished increment. Maybe less than specified is needed. After each 4–32 hour increment the Product Owner can do an experient (or invite users to an experiment) if a particular trait of the software system is already good enough. And if so, she can switch the attention to a different aspect. In the end, requirements A, B, C then could be finished just 70%, 80%, and 50%. What the heck? It´s good enough - for now. 33% money saved. Wouldn´t that be splendid? Isn´t that a stunning argument for any budget-sensitive customer? You can save money and still get what you need? Pull on practices So far, in addition to more trust, more flexibility, less money spent, Spinning led to “doing less” which also means less code which of course means higher Evolvability per se. Last but not least, though, I think Spinning´s short acceptance cycles have one more effect. They excert pull-power on all sorts of practices known for increasing Evolvability. If, for example, you believe high automated test coverage helps Evolvability by lowering the fear of inadverted damage to a code base, why isn´t 90% of the developer community practicing automated tests consistently? I think, the answer is simple: Because they can do without. Somehow they manage to do enough manual checks before their rare releases/acceptance checks to ensure good enough correctness - at least in the short term. The same goes for other practices like component orientation, continuous build/integration, code reviews etc. None of that is compelling, urgent, imperative. Something else always seems more important. So Evolvability principles and practices fall through the cracks most of the time - until a project hits a wall. Then everybody becomes desperate; but by then (re)gaining Evolvability has become as very, very difficult and tedious undertaking. Sometimes up to the point where the existence of a project/company is in danger. With Spinning that´s different. If you´re practicing Spinning you cannot avoid all those practices. With Spinning you very quickly realize you cannot deliver reliably even on your 32 hour promises. Spinning thus is pulling on developers to adopt principles and practices for Evolvability. They will start actively looking for ways to keep their delivery rate high. And if not, management will soon tell them to do that. Because first the Product Owner then management will notice an increasing difficulty to deliver value within 32 hours. There, finally there emerges a way to measure Evolvability: The more frequent developers tell the Product Owner there is no way to deliver anything worth of feedback until tomorrow night, the poorer Evolvability is. Don´t count the “WTF!”, count the “No way!” utterances. In closing For sustainable software development we need to put Evolvability first. Functionality and Quality must not rule software development but be implemented within a framework ensuring (enough) Evolvability. Since Evolvability cannot be measured easily, I think we need to put software development “under pressure”. Software needs to be changed more often, in smaller increments. Each increment being relevant to the customer/user in some way. That does not mean each increment is worthy of shipment. It´s sufficient to gain further insight from it. Increments primarily serve the reduction of uncertainty, not sales. Sales even needs to be decoupled from this incremental progress. No more promises to sales. No more delivery au point. Rather sales should look at a stream of accepted increments (or incremental releases) and scoup from that whatever they find valuable. Sales and marketing need to realize they should work on what´s there, not what might be possible in the future. But I digress… In my view a Spinning cycle - which is not easy to reach, which requires practice - is the core practice to compensate the immeasurability of Evolvability. From start to finish of each issue in 32 hours max - that´s the challenge we need to accept if we´re serious increasing Evolvability. Fortunately higher Evolvability is not the only outcome of Spinning. Customer/management will like the increased flexibility and “getting more bang for the buck”.

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• Towards Database Continuous Delivery – What Next after Continuous Integration? A Checklist

  - by Ben Rees

  .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database delivery patterns & practices STAGE 4 AUTOMATED DEPLOYMENT If you’ve been fortunate enough to get to the stage where you’ve implemented some sort of continuous integration process for your database updates, then hopefully you’re seeing the benefits of that investment – constant feedback on changes your devs are making, advanced warning of data loss (prior to the production release on Saturday night!), a nice suite of automated tests to check business logic, so you know it’s going to work when it goes live, and so on. But what next? What can you do to improve your delivery process further, moving towards a full continuous delivery process for your database? In this article I describe some of the issues you might need to tackle on the next stage of this journey, and how to plan to overcome those obstacles before they appear. Our Database Delivery Learning Program consists of four stages, really three – source controlling a database, running continuous integration processes, then how to set up automated deployment (the middle stage is split in two – basic and advanced continuous integration, making four stages in total). If you’ve managed to work through the first three of these stages – source control, basic, then advanced CI, then you should have a solid change management process set up where, every time one of your team checks in a change to your database (whether schema or static reference data), this change gets fully tested automatically by your CI server. But this is only part of the story. Great, we know that our updates work, that the upgrade process works, that the upgrade isn’t going to wipe our 4Tb of production data with a single DROP TABLE. But – how do you get this (fully tested) release live? Continuous delivery means being always ready to release your software at any point in time. There’s a significant gap between your latest version being tested, and it being easily releasable. Just a quick note on terminology – there’s a nice piece here from Atlassian on the difference between continuous integration, continuous delivery and continuous deployment. This piece also gives a nice description of the benefits of continuous delivery. These benefits have been summed up by Jez Humble at Thoughtworks as: “Continuous delivery is a set of principles and practices to reduce the cost, time, and risk of delivering incremental changes to users” There’s another really useful piece here on Simple-Talk about the need for continuous delivery and how it applies to the database written by Phil Factor – specifically the extra needs and complexities of implementing a full CD solution for the database (compared to just implementing CD for, say, a web app). So, hopefully you’re convinced of moving on the the next stage! The next step after CI is to get some sort of automated deployment (or “release management”) process set up. But what should I do next? What do I need to plan and think about for getting my automated database deployment process set up? Can’t I just install one of the many release management tools available and hey presto, I’m ready! If only it were that simple. Below I list some of the areas that it’s worth spending a little time on, where a little planning and prep could go a long way. It’s also worth pointing out, that this should really be an evolving process. Depending on your starting point of course, it can be a long journey from your current setup to a full continuous delivery pipeline. If you’ve got a CI mechanism in place, you’re certainly a long way down that path. Nevertheless, we’d recommend evolving your process incrementally. Pages 157 and 129-141 of the book on Continuous Delivery (by Jez Humble and Dave Farley) have some great guidance on building up a pipeline incrementally: http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 For now, in this post, we’ll look at the following areas for your checklist: You and Your Team Environments The Deployment Process Rollback and Recovery Development Practices You and Your Team It’s a cliché in the DevOps community that “It’s not all about processes and tools, really it’s all about a culture”. As stated in this DevOps report from Puppet Labs: “DevOps processes and tooling contribute to high performance, but these practices alone aren’t enough to achieve organizational success. The most common barriers to DevOps adoption are cultural: lack of manager or team buy-in, or the value of DevOps isn’t understood outside of a specific group”. Like most clichés, there’s truth in there – if you want to set up a database continuous delivery process, you need to get your boss, your department, your company (if relevant) onside. Why? Because it’s an investment with the benefits coming way down the line. But the benefits are huge – for HP, in the book A Practical Approach to Large-Scale Agile Development: How HP Transformed LaserJet FutureSmart Firmware, these are summarized as: -2008 to present: overall development costs reduced by 40% -Number of programs under development increased by 140% -Development costs per program down 78% -Firmware resources now driving innovation increased by a factor of 8 (from 5% working on new features to 40% But what does this mean? It means that, when moving to the next stage, to make that extra investment in automating your deployment process, it helps a lot if everyone is convinced that this is a good thing. That they understand the benefits of automated deployment and are willing to make the effort to transform to a new way of working. Incidentally, if you’re ever struggling to convince someone of the value I’d strongly recommend just buying them a copy of this book – a great read, and a very practical guide to how it can really work at a large org. I’ve spoken to many customers who have implemented database CI who describe their deployment process as “The point where automation breaks down. Up to that point, the CI process runs, untouched by human hand, but as soon as that’s finished we revert to manual.” This deployment process can involve, for example, a DBA manually comparing an environment (say, QA) to production, creating the upgrade scripts, reading through them, checking them against an Excel document emailed to him/her the night before, turning to page 29 in his/her notebook to double-check how replication is switched off and on for deployments, and so on and so on. Painful, error-prone and lengthy. But the point is, if this is something like your deployment process, telling your DBA “We’re changing everything you do and your toolset next week, to automate most of your role – that’s okay isn’t it?” isn’t likely to go down well. There’s some work here to bring him/her onside – to explain what you’re doing, why there will still be control of the deployment process and so on. Or of course, if you’re the DBA looking after this process, you have to do a similar job in reverse. You may have researched and worked out how you’d like to change your methodology to start automating your painful release process, but do the dev team know this? What if they have to start producing different artifacts for you? Will they be happy with this? Worth talking to them, to find out. As well as talking to your DBA/dev team, the other group to get involved before implementation is your manager. And possibly your manager’s manager too. As mentioned, unless there’s buy-in “from the top”, you’re going to hit problems when the implementation starts to get rocky (and what tool/process implementations don’t get rocky?!). You need to have support from someone senior in your organisation – someone you can turn to when you need help with a delayed implementation, lack of resources or lack of progress. Actions: Get your DBA involved (or whoever looks after live deployments) and discuss what you’re planning to do or, if you’re the DBA yourself, get the dev team up-to-speed with your plans, Get your boss involved too and make sure he/she is bought in to the investment. Environments Where are you going to deploy to? And really this question is – what environments do you want set up for your deployment pipeline? Assume everyone has “Production”, but do you have a QA environment? Dedicated development environments for each dev? Proper pre-production? I’ve seen every setup under the sun, and there is often a big difference between “What we want, to do continuous delivery properly” and “What we’re currently stuck with”. Some of these differences are: What we want What we’ve got Each developer with their own dedicated database environment A single shared “development” environment, used by everyone at once An Integration box used to test the integration of all check-ins via the CI process, along with a full suite of unit-tests running on that machine In fact if you have a CI process running, you’re likely to have some sort of integration server running (even if you don’t call it that!). Whether you have a full suite of unit tests running is a different question… Separate QA environment used explicitly for manual testing prior to release “We just test on the dev environments, or maybe pre-production” A proper pre-production (or “staging”) box that matches production as closely as possible Hopefully a pre-production box of some sort. But does it match production closely!? A production environment reproducible from source control A production box which has drifted significantly from anything in source control The big question is – how much time and effort are you going to invest in fixing these issues? In reality this just involves figuring out which new databases you’re going to create and where they’ll be hosted – VMs? Cloud-based? What about size/data issues – what data are you going to include on dev environments? Does it need to be masked to protect access to production data? And often the amount of work here really depends on whether you’re working on a new, greenfield project, or trying to update an existing, brownfield application. There’s a world if difference between starting from scratch with 4 or 5 clean environments (reproducible from source control of course!), and trying to re-purpose and tweak a set of existing databases, with all of their surrounding processes and quirks. But for a proper release management process, ideally you have: Dedicated development databases, An Integration server used for testing continuous integration and running unit tests. [NB: This is the point at which deployments are automatic, without human intervention. Each deployment after this point is a one-click (but human) action], QA – QA engineers use a one-click deployment process to automatically* deploy chosen releases to QA for testing, Pre-production. The environment you use to test the production release process, Production. * A note on the use of the word “automatic” – when carrying out automated deployments this does not mean that the deployment is happening without human intervention (i.e. that something is just deploying over and over again). It means that the process of carrying out the deployment is automatic in that it’s not a person manually running through a checklist or set of actions. The deployment still requires a single-click from a user. Actions: Get your environments set up and ready, Set access permissions appropriately, Make sure everyone understands what the environments will be used for (it’s not a “free-for-all” with all environments to be accessed, played with and changed by development). The Deployment Process As described earlier, most existing database deployment processes are pretty manual. The following is a description of a process we hear very often when we ask customers “How do your database changes get live? How does your manual process work?” Check pre-production matches production (use a schema compare tool, like SQL Compare). Sometimes done by taking a backup from production and restoring in to pre-prod, Again, use a schema compare tool to find the differences between the latest version of the database ready to go live (i.e. what the team have been developing). This generates a script, User (generally, the DBA), reviews the script. This often involves manually checking updates against a spreadsheet or similar, Run the script on pre-production, and check there are no errors (i.e. it upgrades pre-production to what you hoped), If all working, run the script on production.* * this assumes there’s no problem with production drifting away from pre-production in the interim time period (i.e. someone has hacked something in to the production box without going through the proper change management process). This difference could undermine the validity of your pre-production deployment test. Red Gate is currently working on a free tool to detect this problem – sign up here at www.sqllighthouse.com, if you’re interested in testing early versions. There are several variations on this process – some better, some much worse! How do you automate this? In particular, step 3 – surely you can’t automate a DBA checking through a script, that everything is in order!? The key point here is to plan what you want in your new deployment process. There are so many options. At one extreme, pure continuous deployment – whenever a dev checks something in to source control, the CI process runs (including extensive and thorough testing!), before the deployment process keys in and automatically deploys that change to the live box. Not for the faint hearted – and really not something we recommend. At the other extreme, you might be more comfortable with a semi-automated process – the pre-production/production matching process is automated (with an error thrown if these environments don’t match), followed by a manual intervention, allowing for script approval by the DBA. One he/she clicks “Okay, I’m happy for that to go live”, the latter stages automatically take the script through to live. And anything in between of course – and other variations. But we’d strongly recommended sitting down with a whiteboard and your team, and spending a couple of hours mapping out “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” NB: Most of what we’re discussing here is about production deployments. It’s important to note that you will also need to map out a deployment process for earlier environments (for example QA). However, these are likely to be less onerous, and many customers opt for a much more automated process for these boxes. Actions: Sit down with your team and a whiteboard, and draw out the answers to the questions above for your production deployments – “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” Repeat for earlier environments (QA and so on). Rollback and Recovery If only every deployment went according to plan! Unfortunately they don’t – and when things go wrong, you need a rollback or recovery plan for what you’re going to do in that situation. Once you move in to a more automated database deployment process, you’re far more likely to be deploying more frequently than before. No longer once every 6 months, maybe now once per week, or even daily. Hence the need for a quick rollback or recovery process becomes paramount, and should be planned for. NB: These are mainly scenarios for handling rollbacks after the transaction has been committed. If a failure is detected during the transaction, the whole transaction can just be rolled back, no problem. There are various options, which we’ll explore in subsequent articles, things like: Immediately restore from backup, Have a pre-tested rollback script (remembering that really this is a “roll-forward” script – there’s not really such a thing as a rollback script for a database!) Have fallback environments – for example, using a blue-green deployment pattern. Different options have pros and cons – some are easier to set up, some require more investment in infrastructure; and of course some work better than others (the key issue with using backups, is loss of the interim transaction data that has been added between the failed deployment and the restore). The best mechanism will be primarily dependent on how your application works and how much you need a cast-iron failsafe mechanism. Actions: Work out an appropriate rollback strategy based on how your application and business works, your appetite for investment and requirements for a completely failsafe process. Development Practices This is perhaps the more difficult area for people to tackle. The process by which you can deploy database updates is actually intrinsically linked with the patterns and practices used to develop that database and linked application. So you need to decide whether you want to implement some changes to the way your developers actually develop the database (particularly schema changes) to make the deployment process easier. A good example is the pattern “Branch by abstraction”. Explained nicely here, by Martin Fowler, this is a process that can be used to make significant database changes (e.g. splitting a table) in a step-wise manner so that you can always roll back, without data loss – by making incremental updates to the database backward compatible. Slides 103-108 of the following slidedeck, from Niek Bartholomeus explain the process: https://speakerdeck.com/niekbartho/orchestration-in-meatspace As these slides show, by making a significant schema change in multiple steps – where each step can be rolled back without any loss of new data – this affords the release team the opportunity to have zero-downtime deployments with considerably less stress (because if an increment goes wrong, they can roll back easily). There are plenty more great patterns that can be implemented – the book Refactoring Databases, by Scott Ambler and Pramod Sadalage is a great read, if this is a direction you want to go in: http://www.amazon.com/Refactoring-Databases-Evolutionary-paperback-Addison-Wesley/dp/0321774515 But the question is – how much of this investment are you willing to make? How often are you making significant schema changes that would require these best practices? Again, there’s a difference here between migrating old projects and starting afresh – with the latter it’s much easier to instigate best practice from the start. Actions: For your business, work out how far down the path you want to go, amending your database development patterns to “best practice”. It’s a trade-off between implementing quality processes, and the necessity to do so (depending on how often you make complex changes). Socialise these changes with your development group. No-one likes having “best practice” changes imposed on them, so good to introduce these ideas and the rationale behind them early.   Summary The next stages of implementing a continuous delivery pipeline for your database changes (once you have CI up and running) require a little pre-planning, if you want to get the most out of the work, and for the implementation to go smoothly. We’ve covered some of the checklist of areas to consider – mainly in the areas of “Getting the team ready for the changes that are coming” and “Planning our your pipeline, environments, patterns and practices for development”, though there will be more detail, depending on where you’re coming from – and where you want to get to. This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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• How to shoot yourself in the foot (DO NOT Read in the office)

  - by TATWORTH

  Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/06/21/how-to-shoot-yourself-in-the-foot-do-not-read.aspxLet me make it absolutely clear - the following is:merely collated by your Geek from http://www.codeproject.com/Lounge.aspx?msg=3917012#xx3917012xxvery, very very funny so you read it in the presence of others at your own riskso here is the list - you have been warned!C You shoot yourself in the foot.   C++ You accidently create a dozen instances of yourself and shoot them all in the foot. Providing emergency medical assistance is impossible since you can't tell which are bitwise copies and which are just pointing at others and saying "That's me, over there."   FORTRAN You shoot yourself in each toe, iteratively, until you run out of toes, then you read in the next foot and repeat. If you run out of bullets, you continue anyway because you have no exception-handling facility.   Modula-2 After realizing that you can't actually accomplish anything in this language, you shoot yourself in the head.   COBOL USEing a COLT 45 HANDGUN, AIM gun at LEG.FOOT, THEN place ARM.HAND.FINGER on HANDGUN.TRIGGER and SQUEEZE. THEN return HANDGUN to HOLSTER. CHECK whether shoelace needs to be retied.   Lisp You shoot yourself in the appendage which holds the gun with which you shoot yourself in the appendage which holds the gun with which you shoot yourself in the appendage which holds...   BASIC Shoot yourself in the foot with a water pistol. On big systems, continue until entire lower body is waterlogged.   Forth Foot yourself in the shoot.   APL You shoot yourself in the foot; then spend all day figuring out how to do it in fewer characters.   Pascal The compiler won't let you shoot yourself in the foot.   Snobol If you succeed, shoot yourself in the left foot. If you fail, shoot yourself in the right foot.   HyperTalk Put the first bullet of the gun into foot left of leg of you. Answer the result.   Prolog You tell your program you want to be shot in the foot. The program figures out how to do it, but the syntax doesn't allow it to explain.   370 JCL You send your foot down to MIS with a 4000-page document explaining how you want it to be shot. Three years later, your foot comes back deep-fried.   FORTRAN-77 You shoot yourself in each toe, iteratively, until you run out of toes, then you read in the next foot and repeat. If you run out of bullets, you continue anyway because you still can't do exception-processing.   Modula-2 (alternative) You perform a shooting on what might be currently a foot with what might be currently a bullet shot by what might currently be a gun.   BASIC (compiled) You shoot yourself in the foot with a BB using a SCUD missile launcher.   Visual Basic You'll really only appear to have shot yourself in the foot, but you'll have so much fun doing it that you won't care.   Forth (alternative) BULLET DUP3 * GUN LOAD FOOT AIM TRIGGER PULL BANG! EMIT DEAD IF DROP ROT THEN (This takes about five bytes of memory, executes in two to ten clock cycles on any processor and can be used to replace any existing function of the language as well as in any future words). (Welcome to bottom up programming - where you, too, can perform compiler pre-processing instead of writing code)   APL (alternative) You hear a gunshot and there's a hole in your foot, but you don't remember enough linear algebra to understand what happened. or @#&^$%&%^ foot   Pascal (alternative) Same as Modula-2 except that the bullet is not the right type for the gun and your hand is blown off.   Snobol (alternative) You grab your foot with your hand, then rewrite your hand to be a bullet. The act of shooting the original foot then changes your hand/bullet into yet another foot (a left foot).   Prolog (alternative) You attempt to shoot yourself in the foot, but the bullet, failing to find its mark, backtracks to the gun, which then explodes in your face.   COMAL You attempt to shoot yourself in the foot with a water pistol, but the bore is clogged, and the pressure build-up blows apart both the pistol and your hand. or draw_pistol aim_at_foot(left) pull_trigger hop(swearing)   Scheme As Lisp, but none of the other appendages are aware of this happening.   Algol You shoot yourself in the foot with a musket. The musket is aesthetically fascinating and the wound baffles the adolescent medic in the emergency room.   Ada If you are dumb enough to actually use this language, the United States Department of Defense will kidnap you, stand you up in front of a firing squad and tell the soldiers, "Shoot at the feet." or The Department of Defense shoots you in the foot after offering you a blindfold and a last cigarette. or After correctly packaging your foot, you attempt to concurrently load the gun, pull the trigger, scream and shoot yourself in the foot. When you try, however, you discover that your foot is of the wrong type. or After correctly packing your foot, you attempt to concurrently load the gun, pull the trigger, scream, and confidently aim at your foot knowing it is safe. However the cordite in the round does an Unchecked Conversion, fires and shoots you in the foot anyway.   Eiffel   You create a GUN object, two FOOT objects and a BULLET object. The GUN passes both the FOOT objects a reference to the BULLET. The FOOT objects increment their hole counts and forget about the BULLET. A little demon then drives a garbage truck over your feet and grabs the bullet (both of it) on the way. Smalltalk You spend so much time playing with the graphics and windowing system that your boss shoots you in the foot, takes away your workstation and makes you develop in COBOL on a character terminal. or You send the message shoot to gun, with selectors bullet and myFoot. A window pops up saying Gunpowder doesNotUnderstand: spark. After several fruitless hours spent browsing the methods for Trigger, FiringPin and IdealGas, you take the easy way out and create ShotFoot, a subclass of Foot with an additional instance variable bulletHole. Object Oriented Pascal You perform a shooting on what might currently be a foot with what might currently be a bullet fired from what might currently be a gun.   PL/I You consume all available system resources, including all the offline bullets. The Data Processing & Payroll Department doubles its size, triples its budget, acquires four new mainframes and drops the original one on your foot. Postscript foot bullets 6 locate loadgun aim gun shoot showpage or It takes the bullet ten minutes to travel from the gun to your foot, by which time you're long since gone out to lunch. The text comes out great, though.   PERL You stab yourself in the foot repeatedly with an incredibly large and very heavy Swiss Army knife. or You pick up the gun and begin to load it. The gun and your foot begin to grow to huge proportions and the world around you slows down, until the gun fires. It makes a tiny hole, which you don't feel. Assembly Language You crash the OS and overwrite the root disk. The system administrator arrives and shoots you in the foot. After a moment of contemplation, the administrator shoots himself in the foot and then hops around the room rabidly shooting at everyone in sight. or You try to shoot yourself in the foot only to discover you must first reinvent the gun, the bullet, and your foot.or The bullet travels to your foot instantly, but it took you three weeks to load the round and aim the gun.   BCPL You shoot yourself somewhere in the leg -- you can't get any finer resolution than that. Concurrent Euclid You shoot yourself in somebody else's foot.   Motif You spend days writing a UIL description of your foot, the trajectory, the bullet and the intricate scrollwork on the ivory handles of the gun. When you finally get around to pulling the trigger, the gun jams.   Powerbuilder While attempting to load the gun you discover that the LoadGun system function is buggy; as a work around you tape the bullet to the outside of the gun and unsuccessfully attempt to fire it with a nail. In frustration you club your foot with the butt of the gun and explain to your client that this approximates the functionality of shooting yourself in the foot and that the next version of Powerbuilder will fix it.   Standard ML By the time you get your code to typecheck, you're using a shoot to foot yourself in the gun.   MUMPS You shoot 583149 AK-47 teflon-tipped, hollow-point, armour-piercing bullets into even-numbered toes on odd-numbered feet of everyone in the building -- with one line of code. Three weeks later you shoot yourself in the head rather than try to modify that line.   Java You locate the Gun class, but discover that the Bullet class is abstract, so you extend it and write the missing part of the implementation. Then you implement the ShootAble interface for your foot, and recompile the Foot class. The interface lets the bullet call the doDamage method on the Foot, so the Foot can damage itself in the most effective way. Now you run the program, and call the doShoot method on the instance of the Gun class. First the Gun creates an instance of Bullet, which calls the doFire method on the Gun. The Gun calls the hit(Bullet) method on the Foot, and the instance of Bullet is passed to the Foot. But this causes an IllegalHitByBullet exception to be thrown, and you die.   Unix You shoot yourself in the foot or % ls foot.c foot.h foot.o toe.c toe.o % rm * .o rm: .o: No such file or directory % ls %   370 JCL (alternative) You shoot yourself in the head just thinking about it.   DOS JCL You first find the building you're in in the phone book, then find your office number in the corporate phone book. Then you have to write this down, then describe, in cubits, your exact location, in relation to the door (right hand side thereof). Then you need to write down the location of the gun (loading it is a proprietary utility), then you load it, and the COBOL program, and run them, and, with luck, it may be run tonight.   VMS   $ MOUNT/DENSITY=.45/LABEL=BULLET/MESSAGE="BYE" BULLET::BULLET$GUN SYS$BULLET $ SET GUN/LOAD/SAFETY=OFF/SIGHT=NONE/HAND=LEFT/CHAMBER=1/ACTION=AUTOMATIC/ LOG/ALL/FULL SYS$GUN_3$DUA3:[000000]GUN.GNU $ SHOOT/LOG/AUTO SYS$GUN SYS$SYSTEM:[FOOT]FOOT.FOOT   %DCL-W-ACTIMAGE, error activating image GUN -CLI-E-IMGNAME, image file $3$DUA240:[GUN]GUN.EXE;1 -IMGACT-F-NOTNATIVE, image is not an OpenVMS Alpha AXP image or %SYS-F-FTSHT, foot shot (fifty lines of traceback omitted) sh,csh, etc You can't remember the syntax for anything, so you spend five hours reading manual pages, then your foot falls asleep. You shoot the computer and switch to C.   Apple System 7 Double click the gun icon and a window giving a selection for guns, target areas, plus balloon help with medical remedies, and assorted sound effects. Click "shoot" button and a small bomb appears with note "Error of Type 1 has occurred."   Windows 3.1 Double click the gun icon and wait. Eventually a window opens giving a selection for guns, target areas, plus balloon help with medical remedies, and assorted sound effects. Click "shoot" button and a small box appears with note "Unable to open Shoot.dll, check that path is correct."   Windows 95 Your gun is not compatible with this OS and you must buy an upgrade and install it before you can continue. Then you will be informed that you don't have enough memory.   CP/M I remember when shooting yourself in the foot with a BB gun was a big deal.   DOS You finally found the gun, but can't locate the file with the foot for the life of you.   MSDOS You shoot yourself in the foot, but can unshoot yourself with add-on software.   Access You try to point the gun at your foot, but it shoots holes in all your Borland distribution diskettes instead.   Paradox Not only can you shoot yourself in the foot, your users can too.   dBase You squeeze the trigger, but the bullet moves so slowly that by the time your foot feels the pain, you've forgotten why you shot yourself anyway. or You buy a gun. Bullets are only available from another company and are promised to work so you buy them. Then you find out that the next version of the gun is the one scheduled to actually shoot bullets.   DBase IV, V1.0 You pull the trigger, but it turns out that the gun was a poorly designed hand grenade and the whole building blows up.   SQL You cut your foot off, send it out to a service bureau and when it returns, it has a hole in it but will no longer fit the attachment at the end of your leg. or Insert into Foot Select Bullet >From Gun.Hand Where Chamber = 'LOADED' And Trigger = 'PULLED'   Clipper You grab a bullet, get ready to insert it in the gun so that you can shoot yourself in the foot and discover that the gun that the bullets fits has not yet been built, but should be arriving in the mail _REAL_SOON_NOW_. Oracle The menus for coding foot_shooting have not been implemented yet and you can't do foot shooting in SQL.   English You put your foot in your mouth, then bite it off. (For those who don't know, English is a McDonnell Douglas/PICK query language which allegedly requires 110% of system resources to run happily.) Revelation [an implementation of the PICK Operating System] You'll be able to shoot yourself in the foot just as soon as you figure out what all these bullets are for.   FlagShip Starting at the top of your head, you aim the gun at yourself repeatedly until, half an hour later, the gun is finally pointing at your foot and you pull the trigger. A new foot with a hole in it appears but you can't work out how to get rid of the old one and your gun doesn't work anymore.   FidoNet You put your foot in your mouth, then echo it internationally.   PicoSpan [a UNIX-based computer conferencing system] You can't shoot yourself in the foot because you're not a host. or (host variation) Whenever you shoot yourself in the foot, someone opens a topic in policy about it.   Internet You put your foot in your mouth, shoot it, then spam the bullet so that everybody gets shot in the foot.   troff rmtroff -ms -Hdrwp | lpr -Pwp2 & .*place bullet in footer .B .NR FT +3i .in 4 .bu Shoot! .br .sp .in -4 .br .bp NR HD -2i .*   Genetic Algorithms You create 10,000 strings describing the best way to shoot yourself in the foot. By the time the program produces the optimal solution, humans have evolved wings and the problem is moot.   CSP (Communicating Sequential Processes) You only fail to shoot everything that isn't your foot.   MS-SQL Server MS-SQL Server’s gun comes pre-loaded with an unlimited supply of Teflon coated bullets, and it only has two discernible features: the muzzle and the trigger. If that wasn't enough, MS-SQL Server also puts the gun in your hand, applies local anesthetic to the skin of your forefinger and stitches it to the gun's trigger. Meanwhile, another process has set up a spinal block to numb your lower body. It will then proceeded to surgically remove your foot, cryogenically freeze it for preservation, and attach it to the muzzle of the gun so that no matter where you aim, you will shoot your foot. In order to avoid shooting yourself in the foot, you need to unstitch your trigger finger, remove your foot from the muzzle of the gun, and have it surgically reattached. Then you probably want to get some crutches and go out to buy a book on SQL Server Performance Tuning.   Sybase Sybase's gun requires assembly, and you need to go out and purchase your own clip and bullets to load the gun. Assembly is complicated by the fact that Sybase has hidden the gun behind a big stack of reference manuals, but it hasn't told you where that stack is. While you were off finding the gun, assembling it, buying bullets, etc., Sybase was also busy surgically removing your foot and cryogenically freezing it for preservation. Instead of attaching it to the muzzle of the gun, though, it packed your foot on dry ice and sent it UPS-Ground to an unnamed hookah bar somewhere in the middle east. In order to shoot your foot, you must modify your gun with a GPS system for targeting and hire some guy named "Indy" to find the hookah bar and wire the coordinates back to you. By this time, you've probably become so daunted at the tasks stand between you and shooting your foot that you hire a guy who's read all the books on Sybase to help you shoot your foot. If you're lucky, he'll be smart enough both to find your foot and to stop you from shooting it.   Magic software You spend 1 week looking up the correct syntax for GUN. When you find it, you realise that GUN will not let you shoot in your own foot. It will allow you to shoot almost anything but your foot. You then decide to build your own gun. You can't use the standard barrel since this will only allow for standard bullets, which will not fire if the barrel is pointed at your foot. After four weeks, you have created your own custom gun. It blows up in your hand without warning, because you failed to initialise the safety catch and it doesn't know whether the initial state is "0", 0, NULL, "ZERO", 0.0, 0,0, "0.0", or "0,00". You fix the problem with your remaining hand by nesting 12 safety catches, and then decide to build the gun without safety catch. You then shoot the management and retire to a happy life where you code in languages that will allow you to shoot your foot in under 10 days.FirefoxLets you shoot yourself in as many feet as you'd like, while using multiple great addons! IEA moving target in terms of standard ammunition size and doesn't always work properly with non-Microsoft ammunition, so sometimes you shoot something other than your foot. However, it's the corporate world's standard foot-shooting apparatus. Hackers seem to enjoy rigging websites up to trigger cascading foot-shooting failures. Windows 98 About the same as Windows 95 in terms of overall bullet capacity and triggering mechanisms. Includes updated DirectShot API. A new version was released later on to support USB guns, Windows 98 SE.WPF:You get your baseball glove and a ball and you head out to your backyard, where you throw balls to your pitchback. Then your unkempt-haired-cargo-shorts-and-sandals-with-white-socks-wearing neighbor uses XAML to sculpt your arm into a gun, the ball into a bullet and the pitchback into your foot. By now, however, only the neighbor can get it to work and he's only around from 6:30 PM - 3:30 AM. LOGO: You very carefully lay out the trajectory of the bullet. Then you start the gun, which fires very slowly. You walk precisely to the point where the bullet will travel and wait, but just before it gets to you, your class time is up and one of the other kids has already used the system to hack into Sony's PS3 network. Flash: Someone has designed a beautiful-looking gun that anyone can shoot their feet with for free. It weighs six hundred pounds. All kinds of people are shooting themselves in the feet, and sending the link to everyone else so that they can too. That is, except for the criminals, who are all stealing iOS devices that the gun won't work with.APL: Its (mostly) all greek to me. Lisp: Place ((gun in ((hand sight (foot then shoot))))) (Lots of Insipid Stupid Parentheses)Apple OS/X and iOS Once a year, Steve Jobs returns from sick leave to tell millions of unwavering fans how they will be able to shoot themselves in the foot differently this year. They retweet and blog about it ad nauseam, and wait in line to be the first to experience "shoot different".Windows ME Usually fails, even at shooting you in the foot. Yo dawg, I heard you like shooting yourself in the foot. So I put a gun in your gun, so you can shoot yourself in the foot while you shoot yourself in the foot. (Okay, I'm not especially proud of this joke.) Windows 2000 Now you really do have to log in, before you are allowed to shoot yourself in the foot.Windows XPYou thought you learned your lesson: Don't use Windows ME. Then, along came this new creature, built on top of Windows NT! So you spend the next couple days installing antivirus software, patches and service packs, just so you can get that driver to install, and then proceed to shoot yourself in the foot. Windows Vista Newer! Glossier! Shootier! Windows 7 The bullets come out a lot smoother. Active Directory Each bullet now has an attached Bullet Identifier, and can be uniquely identified. Policies can be applied to dictate fragmentation, and the gun will occasionally have a confusing delay after the trigger has been pulled. PythonYou try to use import foot; foot.shoot() only to realize that's only available in 3.0, to which you can't yet upgrade from 2.7 because of all those extension libs lacking support. Solaris Shoots best when used on SPARC hardware, but still runs the trigger GUI under Java. After weeks of learning the appropriate STOP command to prevent the trigger from automatically being pressed on boot, you think you've got it under control. Then the one time you ever use dtrace, it hits a bug that fires the gun. MySQL The feature that allows you to shoot yourself in the foot has been in development for about 6 years, and they are adding it into the next version, which is coming out REAL SOON NOW, promise! But you can always check it out of source control and try it yourself (just not in any environment where data integrity is important because it will probably explode.) PostgreSQLAllows you to have a smug look on your face while you shoot yourself in the foot, because those MySQL guys STILL don't have that feature. NoSQL Barrel? Who needs a barrel? Just put the bullet on your foot, and strike it with a hammer. See? It's so much simpler and more efficient that way. You can even strike multiple bullets in one swing if you swing with a good enough arc, because hammers are easy to use. Getting them to synchronize is a little difficult, though.Eclipse There are about a dozen different packages for shooting yourself in the foot, with weird interdependencies on outdated components. Once you finally navigate the morass and get one installed, you then have something to look at while you shoot yourself in the foot with that package: You can watch the screen redraw.Outlook Makes it really easy to let everyone know you shot yourself in the foot!Shooting yourself in the foot using delegates.You really need to shoot yourself in the foot but you hate firearms (you don't want any dependency on the specifics of shooting) so you delegate it to somebody else. You don't care how it is done as long is shooting your foot. You can do it asynchronously in case you know you may faint so you are called back/slapped in the face by your shooter/friend (or background worker) when everything is done.C#You prepare the gun and the bullet, carefully modeling all of the physics of a bullet traveling through a foot. Just before you're about to pull the trigger, you stumble on System.Windows.BodyParts.Foot.ShootAt(System.Windows.Firearms.IGun gun) in the extended framework, realize you just wasted the entire afternoon, and shoot yourself in the head.PHP<?phprequire("foot_safety_check.php");?><!DOCTYPE HTML><html><head> <!--Lower!--><title>Shooting me in the foot</title></head> <body> <!--LOWER!!!--><leg> <!--OK, I made this one up...--><footer><?php echo (dungSift($_SERVER['HTTP_USER_AGENT'], "ie"))?("Your foot is safe, but you might want to wear a hard hat!"):("<div class=\"shot\">BANG!</div>"); ?></footer></leg> </body> </html>

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• Partner Blog Series: PwC Perspectives - The Gotchas, The Do's and Don'ts for IDM Implementations

  - by Tanu Sood

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mso-table-condition:last-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6OddColumn {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} table.MsoTableMediumList1Accent6OddRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} It is generally accepted among business communities that technology by itself is not a silver bullet to all problems, but when it is combined with leading practices, strategy, careful planning and execution, it can create a recipe for success. This post attempts to highlight some of the best practices along with dos & don’ts that our practice has accumulated over the years in the identity & access management space in general, and also in the context of R2, in particular. Best Practices The following section illustrates the leading practices in “How” to plan, implement and sustain a successful OIM deployment, based on our collective experience. Planning is critical, but often overlooked A common approach to planning an IAM program that we identify with our clients is the three step process involving a current state assessment, a future state roadmap and an executable strategy to get there. It is extremely beneficial for clients to assess their current IAM state, perform gap analysis, document the recommended controls to address the gaps, align future state roadmap to business initiatives and get buy in from all stakeholders involved to improve the chances of success. When designing an enterprise-wide solution, the scalability of the technology must accommodate the future growth of the enterprise and the projected identity transactions over several years. Aligning the implementation schedule of OIM to related information technology projects increases the chances of success. As a baseline, it is recommended to match hardware specifications to the sizing guide for R2 published by Oracle. Adherence to this will help ensure that the hardware used to support OIM will not become a bottleneck as the adoption of new services increases. If your Organization has numerous connected applications that rely on reconciliation to synchronize the access data into OIM, consider hosting dedicated instances to handle reconciliation. Finally, ensure the use of clustered environment for development and have at least three total environments to help facilitate a controlled migration to production. If your Organization is planning to implement role based access control, we recommend performing a role mining exercise and consolidate your enterprise roles to keep them manageable. In addition, many Organizations have multiple approval flows to control access to critical roles, applications and entitlements. If your Organization falls into this category, we highly recommend that you limit the number of approval workflows to a small set. Most Organizations have operations managed across data centers with backend database synchronization, if your Organization falls into this category, ensure that the overall latency between the datacenters when replicating the databases is less than ten milliseconds to ensure that there are no front office performance impacts. Ingredients for a successful implementation During the development phase of your project, there are a number of guidelines that can be followed to help increase the chances for success. Most implementations cannot be completed without the use of customizations. If your implementation requires this, it’s a good practice to perform code reviews to help ensure quality and reduce code bottlenecks related to performance. We have observed at our clients that the development process works best when team members adhere to coding leading practices. Plan for time to correct coding defects and ensure developers are empowered to report their own bugs for maximum transparency. Many organizations struggle with defining a consistent approach to managing logs. This is particularly important due to the amount of information that can be logged by OIM. We recommend Oracle Diagnostics Logging (ODL) as an alternative to be used for logging. ODL allows log files to be formatted in XML for easy parsing and does not require a server restart when the log levels are changed during troubleshooting. Testing is a vital part of any large project, and an OIM R2 implementation is no exception. We suggest that at least one lower environment should use production-like data and connectors. Configurations should match as closely as possible. For example, use secure channels between OIM and target platforms in pre-production environments to test the configurations, the migration processes of certificates, and the additional overhead that encryption could impose. Finally, we ask our clients to perform database backups regularly and before any major change event, such as a patch or migration between environments. In the lowest environments, we recommend to have at least a weekly backup in order to prevent significant loss of time and effort. Similarly, if your organization is using virtual machines for one or more of the environments, it is recommended to take frequent snapshots so that rollbacks can occur in the event of improper configuration. Operate & sustain the solution to derive maximum benefits When migrating OIM R2 to production, it is important to perform certain activities that will help achieve a smoother transition. At our clients, we have seen that splitting the OIM tables into their own tablespaces by categories (physical tables, indexes, etc.) can help manage database growth effectively. If we notice that a client hasn’t enabled the Oracle-recommended indexing in the applicable database, we strongly suggest doing so to improve performance. Additionally, we work with our clients to make sure that the audit level is set to fit the organization’s auditing needs and sometimes even allocate UPA tables and indexes into their own table-space for better maintenance. Finally, many of our clients have set up schedules for reconciliation tables to be archived at regular intervals in order to keep the size of the database(s) reasonable and result in optimal database performance. For our clients that anticipate availability issues with target applications, we strongly encourage the use of the offline provisioning capabilities of OIM R2. This reduces the provisioning process for a given target application dependency on target availability and help avoid broken workflows. To account for this and other abnormalities, we also advocate that OIM’s monitoring controls be configured to alert administrators on any abnormal situations. Within OIM R2, we have begun advising our clients to utilize the ‘profile’ feature to encapsulate multiple commonly requested accounts, roles, and/or entitlements into a single item. By setting up a number of profiles that can be searched for and used, users will spend less time performing the same exact steps for common tasks. We advise our clients to follow the Oracle recommended guides for database and application server tuning which provides a good baseline configuration. It offers guidance on database connection pools, connection timeouts, user interface threads and proper handling of adapters/plug-ins. All of these can be important configurations that will allow faster provisioning and web page response times. Many of our clients have begun to recognize the value of data mining and a remediation process during the initial phases of an implementation (to help ensure high quality data gets loaded) and beyond (to support ongoing maintenance and business-as-usual processes). A successful program always begins with identifying the data elements and assigning a classification level based on criticality, risk, and availability. It should finish by following through with a remediation process. Dos & Don’ts Here are the most common dos and don'ts that we socialize with our clients, derived from our experience implementing the solution. Dos Don’ts Scope the project into phases with realistic goals. Look for quick wins to show success and value to the stake holders. Avoid “boiling the ocean” and trying to integrate all enterprise applications in the first phase. Establish an enterprise ID (universal unique ID across the enterprise) earlier in the program. Avoid major UI customizations that require code changes. Have a plan in place to patch during the project, which helps alleviate any major issues or roadblocks (product and database). Avoid publishing all the target entitlements if you don't anticipate their usage during access request. Assess your current state and prepare a roadmap to address your operations, tactical and strategic goals, align it with your business priorities. Avoid integrating non-production environments with your production target systems. Defer complex integrations to the later phases and take advantage of lessons learned from previous phases Avoid creating multiple accounts for the same user on the same system, if there is an opportunity to do so. Have an identity and access data quality initiative built into your plan to identify and remediate data related issues early on. Avoid creating complex approval workflows that would negative impact productivity and SLAs. Identify the owner of the identity systems with fair IdM knowledge and empower them with authority to make product related decisions. This will help ensure overcome any design hurdles. Avoid creating complex designs that are not sustainable long term and would need major overhaul during upgrades. Shadow your internal or external consulting resources during the implementation to build the necessary product skills needed to operate and sustain the solution. Avoid treating IAM as a point solution and have appropriate level of communication and training plan for the IT and business users alike. Conclusion In our experience, Identity programs will struggle with scope, proper resourcing, and more. We suggest that companies consider the suggestions discussed in this post and leverage them to help enable their identity and access program. This concludes PwC blog series on R2 for the month and we sincerely hope that the information we have shared thus far has been beneficial. For more information or if you have questions, you can reach out to Rex Thexton, Senior Managing Director, PwC and or Dharma Padala, Director, PwC. We look forward to hearing from you. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0in; line-height:12.0pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Arial","sans-serif"; mso-ascii-font-family:Arial; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Arial; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL).

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• Installed SQL Server 2008 and now TFS is broken.

  - by johnnycakes

  Hi, My W2K3 server was running TFS 2008 SP1, SQL Server 2005 Development edition. I installed SQL Server 2008 Standard. I installed it while leaving SQL Server 2005 alone. Upgrading was not possible due to the differences in editions of the SQL Servers. Now TFS is broken. On a client computer, if I go Team - Connect to Team Foundation Server, I get this error: Team Foundation services are not available from server myserver. Technical information (for administrator): TF30059: Fatal error while initializing web service. So I head on over to my event viewer on the server. Under Application, I see one warning and two errors. First, the warning: Source: SQLSERVERAGENT Event ID: 208 Description: SQL Server Scheduled Job 'TfsWorkItemTracking Process Identities Job' (0x21F395C1F444CA499A63EBF05D717749) - Status: Failed - Invoked on: 2010-04-26 13:30:00 - Message: The job failed. The Job was invoked by Schedule 9 (ProcessIdentitiesSchedule). The last step to run was step 1 (Process Identities). Then the first error: Source: TFS Services Event ID: 3017 Description: TF53010: The following error has occurred in a Team Foundation component or extension: Date (UTC): 4/26/2010 5:36:29 PM Machine: myserver Application Domain: /LM/W3SVC/799623628/Root/Services-2-129167769888923968 Assembly: Microsoft.TeamFoundation.Server, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; v2.0.50727 Process Details: Process Name: w3wp Process Id: 4008 Thread Id: 224 Account name: DOMAIN\TFSService Detailed Message: TF53013: A crash report is being prepared for Microsoft. The following information is included in that report: System Values OS Version Information=Microsoft Windows NT 5.2.3790 Service Pack 2 CLR Version Information=2.0.50727.3053 Machine Name=myserver Processor Count=1 Working Set=34897920 System Directory=C:\WINDOWS\system32 Process Values ExitCode=0 Interactive=False Has Shutdown Started=False Process Environment Variables Path = C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;C:\WINDOWS\system32\WindowsPowerShell\v1.0 PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1 PROCESSOR_ARCHITECTURE = x86 SystemDrive = C: windir = C:\WINDOWS TMP = C:\WINDOWS\TEMP USERPROFILE = C:\Documents and Settings\Default User ProgramFiles = C:\Program Files FP_NO_HOST_CHECK = NO COMPUTERNAME = myserver APP_POOL_ID = Microsoft Team Foundation Server Application Pool NUMBER_OF_PROCESSORS = 1 PROCESSOR_IDENTIFIER = x86 Family 16 Model 5 Stepping 2, AuthenticAMD ClusterLog = C:\WINDOWS\Cluster\cluster.log SystemRoot = C:\WINDOWS ComSpec = C:\WINDOWS\system32\cmd.exe CommonProgramFiles = C:\Program Files\Common Files PROCESSOR_LEVEL = 16 PROCESSOR_REVISION = 0502 lib = C:\Program Files\SQLXML 4.0\bin\ ALLUSERSPROFILE = C:\Documents and Settings\All Users TEMP = C:\WINDOWS\TEMP OS = Windows_NT Request Details Url=http://myserver.domain.local:8080/Services/v1.0/Registration.asmx [method = POST] User Agent=Team Foundation (devenv.exe, 10.0.30128.1) Headers=Content-Length=390&Content-Type=text%2fxml%3b+charset%3dutf-8&Accept-Encoding=gzip%2cgzip%2cgzip&Accept-Language=en-US&Authorization=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%2f6h5U30CEXgoAEAAAAAAAAAAAAAAAAAAAAAAACQAyAEgAVABUAFAALwB0AGkAdABhAG4ALgBoAHkAcABlAHIAaQBvAG4ALgBsAG8AYwBhAGwAAAAAAAAAAAA%3d&Expect=100-continue&Host=myserver.domain.local%3a8080&User-Agent=Team+Foundation+(devenv.exe%2c+10.0.30128.1)&X-TFS-Version=1.0.0.0&X-TFS-Session=b7e7fdec-e7ee-48fc-92e8-537d1cd87ea4&SOAPAction=%22http%3a%2f%2fschemas.microsoft.com%2fTeamFoundation%2f2005%2f06%2fServices%2fRegistration%2f03%2fGetRegistrationEntries%22 Path=/Services/v1.0/Registration.asmx Local Request=False User Host Address=10.0.5.78 User=DOMAIN\Johnny [auth = NTLM] Application Provided Information Team Foundation Application Information Event Log Source = TFS Services Configured Team Foundation Server = http://myserver:8080 License Type = WorkgroupLicense Server Culture = en-US Activity Logging Name = Integration Component Name = CS Initialized = No Requests Processed = 0 Exception: TypeInitializationException Message: The type initializer for 'Microsoft.TeamFoundation.Server.IntegrationResourceComponent' threw an exception. Stack Trace: at Microsoft.TeamFoundation.Server.IntegrationResourceComponent.RegisterExceptions() at Microsoft.TeamFoundation.Server.Global.Initialize() at Microsoft.TeamFoundation.Server.TeamFoundationApplication.Init() Inner Exception Details Exception: ReflectionTypeLoadException Message: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information. Stack Trace: at System.Reflection.Module._GetTypesInternal(StackCrawlMark& stackMark) at System.Reflection.Assembly.GetTypes() at Microsoft.TeamFoundation.Server.SqlResourceComponent.RegisterExceptions(Assembly assembly) at Microsoft.TeamFoundation.Server.IntegrationResourceComponent.RegisterExceptions() at Microsoft.TeamFoundation.Server.IntegrationResourceComponent..cctor() Application Domain Information Assembly Name=mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll Assembly File Version: File: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll InternalName: mscorlib.dll OriginalFilename: mscorlib.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: Microsoft Common Language Runtime Class Library Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll InternalName: System.Web.dll OriginalFilename: System.Web.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: System.Web.dll Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll InternalName: System.dll OriginalFilename: System.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: .NET Framework Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll InternalName: System.Xml.dll OriginalFilename: System.Xml.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: .NET Framework Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=System.Configuration, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll InternalName: System.Configuration.dll OriginalFilename: System.Configuration.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: System.Configuration.dll Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=Microsoft.JScript, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=8.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_MSIL\Microsoft.JScript\8.0.0.0__b03f5f7f11d50a3a\Microsoft.JScript.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_MSIL\Microsoft.JScript\8.0.0.0__b03f5f7f11d50a3a\Microsoft.JScript.dll InternalName: Microsoft.JScript.dll OriginalFilename: Microsoft.JScript.dll FileVersion: 8.0.50727.3053 FileDescription: Microsoft.JScript.dll Product: Microsoft (R) Visual Studio (R) 2005 ProductVersion: 8.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: Language Neutral Assembly Name=App_global.asax.4nq_g1xi, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null Assembly CLR Version=v2.0.50727 Assembly Version=0.0.0.0 Assembly Location=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\services\87e24ff8\921625fe\App_global.asax.4nq_g1xi.dll Assembly File Version: File: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\services\87e24ff8\921625fe\App_global.asax.4nq_g1xi.dll InternalName: App_global.asax.4nq_g1xi.dll OriginalFilename: App_global.asax.4nq_g1xi.dll FileVersion: 0.0.0.0 FileDescription: Product: ProductVersion: 0.0.0.0 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: Language Neutral Assembly Name=Microsoft.TeamFoundation.Server, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=9.0.0.0 Assembly Location=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\services\87e24ff8\921625fe\assembly\dl3\9051eeb6\603ea9a2_d822c801\Microsoft.TeamFoundation.Server.DLL Assembly File Version: File: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\services\87e24ff8\921625fe\assembly\dl3\9051eeb6\603ea9a2_d822c801\Microsoft.TeamFoundation.Server.DLL InternalName: Microsoft.TeamFoundation.Server.dll OriginalFilename: Microsoft.TeamFoundation.Server.dll FileVersion: 9.0.21022.8 FileDescription: Microsoft.TeamFoundation.Server.dll Product: Microsoft (R) Visual Studio (R) 2008 ProductVersion: 9.0.21022.8 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: Language Neutral Assembly Name=Microsoft.TeamFoundation.Common, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=9.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_32\Microsoft.TeamFoundation.Common\9.0.0.0__b03f5f7f11d50a3a\Microsoft.TeamFoundation.Common.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_32\Microsoft.TeamFoundation.Common\9.0.0.0__b03f5f7f11d50a3a\Microsoft.TeamFoundation.Common.dll InternalName: Microsoft.TeamFoundation.Common.dll OriginalFilename: Microsoft.TeamFoundation.Common.dll FileVersion: 9.0.30729.1 FileDescription: Microsoft.TeamFoundation.Common.dll Product: Microsoft (R) Visual Studio (R) 2008 ProductVersion: 9.0.30729.1 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: Language Neutral Assembly Name=Microsoft.TeamFoundation, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=9.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_32\Microsoft.TeamFoundation\9.0.0.0__b03f5f7f11d50a3a\Microsoft.TeamFoundation.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_32\Microsoft.TeamFoundation\9.0.0.0__b03f5f7f11d50a3a\Microsoft.TeamFoundation.dll InternalName: Microsoft.TeamFoundation.dll OriginalFilename: Microsoft.TeamFoundation.dll FileVersion: 9.0.30729.1 FileDescription: Microsoft.TeamFoundation.dll Product: Microsoft (R) Visual Studio (R) 2008 ProductVersion: 9.0.30729.1 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: Language Neutral Assembly Name=System.Security, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_MSIL\System.Security\2.0.0.0__b03f5f7f11d50a3a\System.Security.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_MSIL\System.Security\2.0.0.0__b03f5f7f11d50a3a\System.Security.dll InternalName: System.Security.dll OriginalFilename: System.Security.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: System.Security.dll Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll InternalName: system.data.dll OriginalFilename: system.data.dll FileVersion: 2.0.50727.3053 (netfxsp.050727-3000) FileDescription: .NET Framework Product: Microsoft® .NET Framework ProductVersion: 2.0.50727.3053 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: English (United States) Assembly Name=Microsoft.TeamFoundation.Common.Library, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=9.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_32\Microsoft.TeamFoundation.Common.Library\9.0.0.0__b03f5f7f11d50a3a\Microsoft.TeamFoundation.Common.Library.dll Assembly File Version: File: C:\WINDOWS\assembly\GAC_32\Microsoft.TeamFoundation.Common.Library\9.0.0.0__b03f5f7f11d50a3a\Microsoft.TeamFoundation.Common.Library.dll InternalName: Microsoft.TeamFoundation.Common.Library.dll OriginalFilename: Microsoft.TeamFoundation.Common.Library.dll FileVersion: 9.0.30729.1 FileDescription: Microsoft.TeamFoundation.Common.Library.dll Product: Microsoft (R) Visual Studio (R) 2008 ProductVersion: 9.0.30729.1 Debug: False Patched: False PreRelease: False PrivateBuild: False SpecialBuild: False Language: Language Neutral Assembly Name=System.Web.Mobile, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Assembly CLR Version=v2.0.50727 Assembly Version=2.0.0.0 Assembly Location=C:\WINDOWS\assembly\GAC_MSIL\System.Web.Mobile\2.0.0.0__b03f5f7f11d50a3a\System.Web.Mobile.dll As And finally, the second error: Source: Team Foundation Error Reporting Event ID: 5000 Description: EventType teamfoundationue, P1 1.0.0.0, P2 tfs, P3 9.0.30729.1, P4 9.0.0.0, P5 general, P6 typeinitializationexcept, P7 4758b22a940fe6d9, P8 d15c14bb, P9 NIL, P10 NIL. Any ideas? Thanks.

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• Silverlight 4 + WCF RIA - Data Service Design Best Practices

  - by Chadd Nervig

  Hey all. I realize this is a rather long question, but I'd really appreciate any help from anyone experienced with RIA services. Thanks! I'm working on a Silverlight 4 app that views data from the server. I'm relatively inexperienced with RIA Services, so have been working through the tasks of getting the data I need down to the client, but every new piece I add to the puzzle seems to be more and more problematic. I feel like I'm missing some basic concepts here, and it seems like I'm just 'hacking' pieces on, in time-consuming ways, each one breaking the previous ones as I try to add them. I'd love to get the feedback of developers experienced with RIA services, to figure out the intended way to do what I'm trying to do. Let me lay out what I'm trying to do: First, the data. The source of this data is a variety of sources, primarily created by a shared library which reads data from our database, and exposes it as POCOs (Plain Old CLR Objects). I'm creating my own POCOs to represent the different types of data I need to pass between server and client. DataA - This app is for viewing a certain type of data, lets call DataA, in near-realtime. Every 3 minutes, the client should pull data down from the server, of all the new DataA since the last time it requested data. DataB - Users can view the DataA objects in the app, and may select one of them from the list, which displays additional details about that DataA. I'm bringing these extra details down from the server as DataB. DataC - One of the things that DataB contains is a history of a couple important values over time. I'm calling each data point of this history a DataC object, and each DataB object contains many DataCs. The Data Model - On the server side, I have a single DomainService: [EnableClientAccess] public class MyDomainService : DomainService { public IEnumerable<DataA> GetDataA(DateTime? startDate) { /*Pieces together the DataAs that have been created since startDate, and returns them*/ } public DataB GetDataB(int dataAID) { /*Looks up the extended info for that dataAID, constructs a new DataB with that DataA's data, plus the extended info (with multiple DataCs in a List<DataC> property on the DataB), and returns it*/ } //Not exactly sure why these are here, but I think it //wouldn't compile without them for some reason? The data //is entirely read-only, so I don't need to update. public void UpdateDataA(DataA dataA) { throw new NotSupportedException(); } public void UpdateDataB(DataB dataB) { throw new NotSupportedException(); } } The classes for DataA/B/C look like this: [KnownType(typeof(DataB))] public partial class DataA { [Key] [DataMember] public int DataAID { get; set; } [DataMember] public decimal MyDecimalA { get; set; } [DataMember] public string MyStringA { get; set; } [DataMember] public DataTime MyDateTimeA { get; set; } } public partial class DataB : DataA { [Key] [DataMember] public int DataAID { get; set; } [DataMember] public decimal MyDecimalB { get; set; } [DataMember] public string MyStringB { get; set; } [Include] //I don't know which of these, if any, I need? [Composition] [Association("DataAToC","DataAID","DataAID")] public List<DataC> DataCs { get; set; } } public partial class DataC { [Key] [DataMember] public int DataAID { get; set; } [Key] [DataMember] public DateTime Timestamp { get; set; } [DataMember] public decimal MyHistoricDecimal { get; set; } } I guess a big question I have here is... Should I be using Entities instead of POCOs? Are my classes constructed correctly to be able to pass the data down correctly? Should I be using Invoke methods instead of Query (Get) methods on the DomainService? On the client side, I'm having a number of issues. Surprisingly, one of my biggest ones has been threading. I didn't expect there to be so many threading issues with MyDomainContext. What I've learned is that you only seem to be able to create MyDomainContextObjects on the UI thread, all of the queries you can make are done asynchronously only, and that if you try to fake doing it synchronously by blocking the calling thread until the LoadOperation finishes, you have to do so on a background thread, since it uses the UI thread to make the query. So here's what I've got so far. The app should display a stream of the DataA objects, spreading each 3min chunk of them over the next 3min (so they end up displayed 3min after the occurred, looking like a continuous stream, but only have to be downloaded in 3min bursts). To do this, the main form initializes, creates a private MyDomainContext, and starts up a background worker, which continuously loops in a while(true). On each loop, it checks if it has any DataAs left over to display. If so, it displays that Data, and Thread.Sleep()s until the next DataA is scheduled to be displayed. If it's out of data, it queries for more, using the following methods: public DataA[] GetDataAs(DateTime? startDate) { _loadOperationGetDataACompletion = new AutoResetEvent(false); LoadOperation<DataA> loadOperationGetDataA = null; loadOperationGetDataA = _context.Load(_context.GetDataAQuery(startDate), System.ServiceModel.DomainServices.Client.LoadBehavior.RefreshCurrent, false); loadOperationGetDataA.Completed += new EventHandler(loadOperationGetDataA_Completed); _loadOperationGetDataACompletion.WaitOne(); List<DataA> dataAs = new List<DataA>(); foreach (var dataA in loadOperationGetDataA.Entities) dataAs.Add(dataA); return dataAs.ToArray(); } private static AutoResetEvent _loadOperationGetDataACompletion; private static void loadOperationGetDataA_Completed(object sender, EventArgs e) { _loadOperationGetDataACompletion.Set(); } Seems kind of clunky trying to force it into being synchronous, but since this already is on a background thread, I think this is OK? So far, everything actually works, as much of a hack as it seems like it may be. It's important to note that if I try to run that code on the UI thread, it locks, because it waits on the WaitOne() forever, locking the thread, so it can't make the Load request to the server. So once the data is displayed, users can click on one as it goes by to fill a details pane with the full DataB data about that object. To do that, I have the the details pane user control subscribing to a selection event I have setup, which gets fired when the selection changes (on the UI thread). I use a similar technique there, to get the DataB object: void SelectionService_SelectedDataAChanged(object sender, EventArgs e) { DataA dataA = /*Get the selected DataA*/; MyDomainContext context = new MyDomainContext(); var loadOperationGetDataB = context.Load(context.GetDataBQuery(dataA.DataAID), System.ServiceModel.DomainServices.Client.LoadBehavior.RefreshCurrent, false); loadOperationGetDataB.Completed += new EventHandler(loadOperationGetDataB_Completed); } private void loadOperationGetDataB_Completed(object sender, EventArgs e) { this.DataContext = ((LoadOperation<DataB>)sender).Entities.SingleOrDefault(); } Again, it seems kinda hacky, but it works... except on the DataB that it loads, the DataCs list is empty. I've tried all kinds of things there, and I don't see what I'm doing wrong to allow the DataCs to come down with the DataB. I'm about ready to make a 3rd query for the DataCs, but that's screaming even more hackiness to me. It really feels like I'm fighting against the grain here, like I'm doing this in an entirely unintended way. If anyone could offer any assistance, and point out what I'm doing wrong here, I'd very much appreciate it! Thanks!

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• How do I repair the corrupted files found by sfc /scannow? "Windows Resource Protection found corrupt files but was unable to fix some of them."

  - by galacticninja

  After running chkdsk C: /F /R and finding out that my hard disk has 24 KB in bad sectors (log is posted below), I decided to run Windows 7's System File Checker utility (sfc /scannow). SFC showed the ff. message after I ran it: "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log." Since the CBS.log file is too large, I ran findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (as per Microsoft's KB 928228 article) to only get the log text pertaining to the corrupt files. (log is also posted below) How do I troubleshoot and repair the corrupted files mentioned by sfc /scannow? My OS is Windows 7, 64-bit. chkdsk log Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 936192 file records processed. File verification completed. 25238 large file records processed. 0 bad file records processed. 4 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 1051640 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 936192 file SDs/SIDs processed. Cleaning up 24 unused index entries from index $SII of file 0x9. Cleaning up 24 unused index entries from index $SDH of file 0x9. Cleaning up 24 unused security descriptors. Security descriptor verification completed. 57725 data files processed. CHKDSK is verifying Usn Journal... 36994248 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 936176 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 306238 free clusters processed. Free space verification is complete. Adding 1 bad clusters to the Bad Clusters File. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. 488282111 KB total disk space. 485595420 KB in 766458 files. 401856 KB in 57726 indexes. 24 KB in bad sectors. 1059863 KB in use by the system. 65536 KB occupied by the log file. 1224948 KB available on disk. 4096 bytes in each allocation unit. 122070527 total allocation units on disk. 306237 allocation units available on disk. Internal Info: 00 49 0e 00 81 93 0c 00 34 01 17 00 00 00 00 00 .I......4....... 6b 29 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 k)..,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ sfc /scannow log (through findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt") Note: The full log is at http://pastebin.com/raw.php?i=gTEGZmWj . I've only quoted parts of the full log below (mostly from the last part), as the full log won't fit within the character limit for questions. I've added it to serve as a preview. ... 2013-12-28 19:37:50, Info CSI00000542 [SR] Beginning Verify and Repair transaction 2013-12-28 19:37:55, Info CSI00000544 [SR] Verify complete 2013-12-28 19:37:56, Info CSI00000545 [SR] Verifying 95 (0x000000000000005f) components 2013-12-28 19:37:56, Info CSI00000546 [SR] Beginning Verify and Repair transaction 2013-12-28 19:38:03, Info CSI00000548 [SR] Verify complete 2013-12-28 19:38:03, Info CSI00000549 [SR] Repairing 43 (0x000000000000002b) components 2013-12-28 19:38:03, Info CSI0000054a [SR] Beginning Verify and Repair transaction ... 2013-12-28 19:38:15, Info CSI00000730 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:62{31}]"GroupPolicy-Admin-Gpedit-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000733 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:30{15}]"frs-core-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000736 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:26{13}]"gpmgmt-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000739 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:74{37}]"MediaServer-ASPAdmin-Migration-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI0000073c [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:36{18}]"Ldap-Client-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI0000073f [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:38{19}]"iSNS_Service-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000742 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:76{38}]"MediaServer-Multicast-Migration-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000745 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:78{39}]"Kerberos-Key-Distribution-Center-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000748 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:86{43}]"GroupPolicy-CSE-SoftwareInstallation-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI0000074b [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:28{14}]"ieframe-dl.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI0000074e [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:76{38}]"GroupPolicy-Admin-Gpedit-Snapin-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000751 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:32{16}]"IPSec-Svc-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000754 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:22{11}]"HTTP-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000757 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:56{28}]"MediaServer-Migration-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI0000075a [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:26{13}]"GPBase-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI0000075d [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:38{19}]"IasMigPlugin-DL.man"; source file in store is also corrupted 2013-12-28 19:38:15, Info CSI00000760 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\migwiz\dlmanifests"\[l:50{25}]"International-Core-DL.man"; source file in store is also corrupted 2013-12-28 19:38:16, Info CSI00000762 [SR] Cannot repair member file [l:24{12}]"wbemdisp.dll" of Microsoft-Windows-WMI-Scripting, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-12-28 19:38:16, Info CSI00000763 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery" 2013-12-28 19:38:16, Info CSI00000766 [SR] Could not reproject corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\SysWOW64\wbem"\[l:24{12}]"wbemdisp.dll"; source file in store is also corrupted 2013-12-28 19:38:16, Info CSI00000768 [SR] Cannot repair member file [l:56{28}]"Microsoft.MediaCenter.UI.dll" of Microsoft.MediaCenter.UI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-12-28 19:38:16, Info CSI00000769 [SR] This component was referenced by [l:176{88}]"Microsoft-Windows-MediaCenter-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.MediaCenter" 2013-12-28 19:38:16, Info CSI0000076c [SR] Could not reproject corrupted file [ml:520{260},l:40{20}]"\??\C:\Windows\ehome"\[l:56{28}]"Microsoft.MediaCenter.UI.dll"; source file in store is also corrupted 2013-12-28 19:38:16, Info CSI0000076e [SR] Cannot repair member file [l:24{12}]"ReAgentc.exe" of Microsoft-Windows-WinRE-RecoveryTools, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-12-28 19:38:16, Info CSI0000076f [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery" 2013-12-28 19:38:16, Info CSI00000772 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:24{12}]"ReAgentc.exe"; source file in store is also corrupted 2013-12-28 19:38:16, Info CSI00000774 [SR] Cannot repair member file [l:82{41}]"System.Management.Automation.dll-Help.xml" of Microsoft-Windows-PowerShell-PreLoc.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-12-28 19:38:16, Info CSI00000775 [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Microsoft-Windows-Client-Features-Language-Pack" 2013-12-28 19:38:16, Info CSI00000778 [SR] Could not reproject corrupted file [ml:520{260},l:104{52}]"\??\C:\Windows\System32\WindowsPowerShell\v1.0\en-US"\[l:82{41}]"System.Management.Automation.dll-Help.xml"; source file in store is also corrupted 2013-12-28 19:38:16, Info CSI0000077a [SR] Cannot repair member file [l:18{9}]"hlink.dll" of Microsoft-Windows-HLink, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-12-28 19:38:16, Info CSI0000077b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery" 2013-12-28 19:38:16, Info CSI0000077e [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"hlink.dll"; source file in store is also corrupted 2013-12-28 19:38:16, Info CSI00000780 [SR] Repair complete 2013-12-28 19:38:16, Info CSI00000781 [SR] Committing transaction 2013-12-28 19:38:19, Info CSI00000785 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

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• IPsec tunnel to Android device not created even though there is an IKE SA

  - by Quentin Swain

  I'm trying to configure a VPN tunnel between an Android device running 4.1 and a Fedora 17 Linux box running strongSwan 5.0. The device reports that it is connected and strongSwan statusall returns that there is an IKE SA, but doesn't display a tunnel. I used the instructions for iOS in the wiki to generate certificates and configure strongSwan. Since Android uses a modified version of racoon this should work and since the connection is partly established I think I am on the right track. I don't see any errors about not being able to create the tunnel. This is the configuration for the strongSwan connection conn android2 keyexchange=ikev1 authby=xauthrsasig xauth=server left=96.244.142.28 leftsubnet=0.0.0.0/0 leftfirewall=yes leftcert=serverCert.pem right=%any rightsubnet=10.0.0.0/24 rightsourceip=10.0.0.2 rightcert=clientCert.pem ike=aes256-sha1-modp1024 auto=add This is the output of strongswan statusall Status of IKE charon daemon (strongSwan 5.0.0, Linux 3.3.4-5.fc17.x86_64, x86_64): uptime: 20 minutes, since Oct 31 10:27:31 2012 malloc: sbrk 270336, mmap 0, used 198144, free 72192 worker threads: 8 of 16 idle, 7/1/0/0 working, job queue: 0/0/0/0, scheduled: 7 loaded plugins: charon aes des sha1 sha2 md5 random nonce x509 revocation constraints pubkey pkcs1 pkcs8 pgp dnskey pem openssl fips-prf gmp xcbc cmac hmac attr kernel-netlink resolve socket-default stroke updown xauth-generic Virtual IP pools (size/online/offline): android-hybrid: 1/0/0 android2: 1/1/0 Listening IP addresses: 96.244.142.28 Connections: android-hybrid: %any...%any IKEv1 android-hybrid: local: [C=CH, O=strongSwan, CN=vpn.strongswan.org] uses public key authentication android-hybrid: cert: "C=CH, O=strongSwan, CN=vpn.strongswan.org" android-hybrid: remote: [%any] uses XAuth authentication: any android-hybrid: child: dynamic === dynamic TUNNEL android2: 96.244.142.28...%any IKEv1 android2: local: [C=CH, O=strongSwan, CN=vpn.strongswan.org] uses public key authentication android2: cert: "C=CH, O=strongSwan, CN=vpn.strongswan.org" android2: remote: [C=CH, O=strongSwan, CN=client] uses public key authentication android2: cert: "C=CH, O=strongSwan, CN=client" android2: remote: [%any] uses XAuth authentication: any android2: child: 0.0.0.0/0 === 10.0.0.0/24 TUNNEL Security Associations (1 up, 0 connecting): android2[3]: ESTABLISHED 10 seconds ago, 96.244.142.28[C=CH, O=strongSwan, CN=vpn.strongswan.org]...208.54.35.241[C=CH, O=strongSwan, CN=client] android2[3]: Remote XAuth identity: android android2[3]: IKEv1 SPIs: 4151e371ad46b20d_i 59a56390d74792d2_r*, public key reauthentication in 56 minutes android2[3]: IKE proposal: AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024 The output of ip -s xfrm policy src ::/0 dst ::/0 uid 0 socket in action allow index 3851 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src ::/0 dst ::/0 uid 0 socket out action allow index 3844 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src ::/0 dst ::/0 uid 0 socket in action allow index 3835 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src ::/0 dst ::/0 uid 0 socket out action allow index 3828 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket in action allow index 3819 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:39 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket out action allow index 3812 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:22 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket in action allow index 3803 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:20 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket out action allow index 3796 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:20 So a xfrm policy isn't being created for the connection, even though there is an SA between device and strongswan. Executing ip -s xfrm policy on the android device results in the following output: src 0.0.0.0/0 dst 10.0.0.2/32 uid 0 dir in action allow index 40 priority 2147483648 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:08 use - tmpl src 96.244.142.28 dst 25.239.33.30 proto esp spi 0x00000000(0) reqid 0(0x00000000) mode tunnel level required share any enc-mask 00000000 auth-mask 00000000 comp-mask 00000000 src 10.0.0.2/32 dst 0.0.0.0/0 uid 0 dir out action allow index 33 priority 2147483648 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:08 use - tmpl src 25.239.33.30 dst 96.244.142.28 proto esp spi 0x00000000(0) reqid 0(0x00000000) mode tunnel level required share any enc-mask 00000000 auth-mask 00000000 comp-mask 00000000 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 4 action allow index 28 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:08 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 3 action allow index 19 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:08 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 4 action allow index 12 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:06 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 3 action allow index 3 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:07 Logs from charon: 00[DMN] Starting IKE charon daemon (strongSwan 5.0.0, Linux 3.3.4-5.fc17.x86_64, x86_64) 00[KNL] listening on interfaces: 00[KNL] em1 00[KNL] 96.244.142.28 00[KNL] fe80::224:e8ff:fed2:18b2 00[CFG] loading ca certificates from '/etc/strongswan/ipsec.d/cacerts' 00[CFG] loaded ca certificate "C=CH, O=strongSwan, CN=strongSwan CA" from '/etc/strongswan/ipsec.d/cacerts/caCert.pem' 00[CFG] loading aa certificates from '/etc/strongswan/ipsec.d/aacerts' 00[CFG] loading ocsp signer certificates from '/etc/strongswan/ipsec.d/ocspcerts' 00[CFG] loading attribute certificates from '/etc/strongswan/ipsec.d/acerts' 00[CFG] loading crls from '/etc/strongswan/ipsec.d/crls' 00[CFG] loading secrets from '/etc/strongswan/ipsec.secrets' 00[CFG] loaded RSA private key from '/etc/strongswan/ipsec.d/private/clientKey.pem' 00[CFG] loaded IKE secret for %any 00[CFG] loaded EAP secret for android 00[CFG] loaded EAP secret for android 00[DMN] loaded plugins: charon aes des sha1 sha2 md5 random nonce x509 revocation constraints pubkey pkcs1 pkcs8 pgp dnskey pem openssl fips-prf gmp xcbc cmac hmac attr kernel-netlink resolve socket-default stroke updown xauth-generic 08[NET] waiting for data on sockets 16[LIB] created thread 16 [15338] 16[JOB] started worker thread 16 11[CFG] received stroke: add connection 'android-hybrid' 11[CFG] conn android-hybrid 11[CFG] left=%any 11[CFG] leftsubnet=(null) 11[CFG] leftsourceip=(null) 11[CFG] leftauth=pubkey 11[CFG] leftauth2=(null) 11[CFG] leftid=(null) 11[CFG] leftid2=(null) 11[CFG] leftrsakey=(null) 11[CFG] leftcert=serverCert.pem 11[CFG] leftcert2=(null) 11[CFG] leftca=(null) 11[CFG] leftca2=(null) 11[CFG] leftgroups=(null) 11[CFG] leftupdown=ipsec _updown iptables 11[CFG] right=%any 11[CFG] rightsubnet=(null) 11[CFG] rightsourceip=96.244.142.3 11[CFG] rightauth=xauth 11[CFG] rightauth2=(null) 11[CFG] rightid=%any 11[CFG] rightid2=(null) 11[CFG] rightrsakey=(null) 11[CFG] rightcert=(null) 11[CFG] rightcert2=(null) 11[CFG] rightca=(null) 11[CFG] rightca2=(null) 11[CFG] rightgroups=(null) 11[CFG] rightupdown=(null) 11[CFG] eap_identity=(null) 11[CFG] aaa_identity=(null) 11[CFG] xauth_identity=(null) 11[CFG] ike=aes256-sha1-modp1024 11[CFG] esp=aes128-sha1-modp2048,3des-sha1-modp1536 11[CFG] dpddelay=30 11[CFG] dpdtimeout=150 11[CFG] dpdaction=0 11[CFG] closeaction=0 11[CFG] mediation=no 11[CFG] mediated_by=(null) 11[CFG] me_peerid=(null) 11[CFG] keyexchange=ikev1 11[KNL] getting interface name for %any 11[KNL] %any is not a local address 11[KNL] getting interface name for %any 11[KNL] %any is not a local address 11[CFG] left nor right host is our side, assuming left=local 11[CFG] loaded certificate "C=CH, O=strongSwan, CN=vpn.strongswan.org" from 'serverCert.pem' 11[CFG] id '%any' not confirmed by certificate, defaulting to 'C=CH, O=strongSwan, CN=vpn.strongswan.org' 11[CFG] added configuration 'android-hybrid' 11[CFG] adding virtual IP address pool 'android-hybrid': 96.244.142.3/32 13[CFG] received stroke: add connection 'android2' 13[CFG] conn android2 13[CFG] left=96.244.142.28 13[CFG] leftsubnet=0.0.0.0/0 13[CFG] leftsourceip=(null) 13[CFG] leftauth=pubkey 13[CFG] leftauth2=(null) 13[CFG] leftid=(null) 13[CFG] leftid2=(null) 13[CFG] leftrsakey=(null) 13[CFG] leftcert=serverCert.pem 13[CFG] leftcert2=(null) 13[CFG] leftca=(null) 13[CFG] leftca2=(null) 13[CFG] leftgroups=(null) 13[CFG] leftupdown=ipsec _updown iptables 13[CFG] right=%any 13[CFG] rightsubnet=10.0.0.0/24 13[CFG] rightsourceip=10.0.0.2 13[CFG] rightauth=pubkey 13[CFG] rightauth2=xauth 13[CFG] rightid=(null) 13[CFG] rightid2=(null) 13[CFG] rightrsakey=(null) 13[CFG] rightcert=clientCert.pem 13[CFG] rightcert2=(null) 13[CFG] rightca=(null) 13[CFG] rightca2=(null) 13[CFG] rightgroups=(null) 13[CFG] rightupdown=(null) 13[CFG] eap_identity=(null) 13[CFG] aaa_identity=(null) 13[CFG] xauth_identity=(null) 13[CFG] ike=aes256-sha1-modp1024 13[CFG] esp=aes128-sha1-modp2048,3des-sha1-modp1536 13[CFG] dpddelay=30 13[CFG] dpdtimeout=150 13[CFG] dpdaction=0 13[CFG] closeaction=0 13[CFG] mediation=no 13[CFG] mediated_by=(null) 13[CFG] me_peerid=(null) 13[CFG] keyexchange=ikev0 13[KNL] getting interface name for %any 13[KNL] %any is not a local address 13[KNL] getting interface name for 96.244.142.28 13[KNL] 96.244.142.28 is on interface em1 13[CFG] loaded certificate "C=CH, O=strongSwan, CN=vpn.strongswan.org" from 'serverCert.pem' 13[CFG] id '96.244.142.28' not confirmed by certificate, defaulting to 'C=CH, O=strongSwan, CN=vpn.strongswan.org' 13[CFG] loaded certificate "C=CH, O=strongSwan, CN=client" from 'clientCert.pem' 13[CFG] id '%any' not confirmed by certificate, defaulting to 'C=CH, O=strongSwan, CN=client' 13[CFG] added configuration 'android2' 13[CFG] adding virtual IP address pool 'android2': 10.0.0.2/32 08[NET] received packet: from 208.54.35.241[32235] to 96.244.142.28[500] 15[CFG] looking for an ike config for 96.244.142.28...208.54.35.241 15[CFG] candidate: %any...%any, prio 2 15[CFG] candidate: 96.244.142.28...%any, prio 5 15[CFG] found matching ike config: 96.244.142.28...%any with prio 5 01[JOB] next event in 29s 999ms, waiting 15[IKE] received NAT-T (RFC 3947) vendor ID 15[IKE] received draft-ietf-ipsec-nat-t-ike-02 vendor ID 15[IKE] received draft-ietf-ipsec-nat-t-ike-02\n vendor ID 15[IKE] received draft-ietf-ipsec-nat-t-ike-00 vendor ID 15[IKE] received XAuth vendor ID 15[IKE] received Cisco Unity vendor ID 15[IKE] received DPD vendor ID 15[IKE] 208.54.35.241 is initiating a Main Mode IKE_SA 15[IKE] IKE_SA (unnamed)[1] state change: CREATED => CONNECTING 15[CFG] selecting proposal: 15[CFG] proposal matches 15[CFG] received proposals: IKE:AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:AES_CBC_256/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024, IKE:AES_CBC_128/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:AES_CBC_128/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024, IKE:3DES_CBC/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:3DES_CBC/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024, IKE:DES_CBC/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:DES_CBC/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024 15[CFG] configured proposals: IKE:AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:AES_CBC_128/AES_CBC_192/AES_CBC_256/3DES_CBC/CAMELLIA_CBC_128/CAMELLIA_CBC_192/CAMELLIA_CBC_256/HMAC_MD5_96/HMAC_SHA1_96/HMAC_SHA2_256_128/HMAC_SHA2_384_192/HMAC_SHA2_512_256/AES_XCBC_96/AES_CMAC_96/PRF_HMAC_MD5/PRF_HMAC_SHA1/PRF_HMAC_SHA2_256/PRF_HMAC_SHA2_384/PRF_HMAC_SHA2_512/PRF_AES128_XCBC/PRF_AES128_CMAC/MODP_2048/MODP_2048_224/MODP_2048_256/MODP_1536/MODP_4096/MODP_8192/MODP_1024/MODP_1024_160 15[CFG] selected proposal: IKE:AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024 15[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 04[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 15[MGR] checkin IKE_SA (unnamed)[1] 15[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[32235] to 96.244.142.28[500] 08[NET] waiting for data on sockets 07[MGR] checkout IKE_SA by message 07[MGR] IKE_SA (unnamed)[1] successfully checked out 07[NET] received packet: from 208.54.35.241[32235] to 96.244.142.28[500] 07[LIB] size of DH secret exponent: 1023 bits 07[IKE] remote host is behind NAT 07[IKE] sending cert request for "C=CH, O=strongSwan, CN=strongSwan CA" 07[ENC] generating NAT_D_V1 payload finished 07[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 07[MGR] checkin IKE_SA (unnamed)[1] 07[MGR] check-in of IKE_SA successful. 04[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 10[IKE] ignoring certificate request without data 10[IKE] received end entity cert "C=CH, O=strongSwan, CN=client" 10[CFG] looking for XAuthInitRSA peer configs matching 96.244.142.28...208.54.35.241[C=CH, O=strongSwan, CN=client] 10[CFG] candidate "android-hybrid", match: 1/1/2/2 (me/other/ike/version) 10[CFG] candidate "android2", match: 1/20/5/1 (me/other/ike/version) 10[CFG] selected peer config "android2" 10[CFG] certificate "C=CH, O=strongSwan, CN=client" key: 2048 bit RSA 10[CFG] using trusted ca certificate "C=CH, O=strongSwan, CN=strongSwan CA" 10[CFG] checking certificate status of "C=CH, O=strongSwan, CN=client" 10[CFG] ocsp check skipped, no ocsp found 10[CFG] certificate status is not available 10[CFG] certificate "C=CH, O=strongSwan, CN=strongSwan CA" key: 2048 bit RSA 10[CFG] reached self-signed root ca with a path length of 0 10[CFG] using trusted certificate "C=CH, O=strongSwan, CN=client" 10[IKE] authentication of 'C=CH, O=strongSwan, CN=client' with RSA successful 10[ENC] added payload of type ID_V1 to message 10[ENC] added payload of type SIGNATURE_V1 to message 10[IKE] authentication of 'C=CH, O=strongSwan, CN=vpn.strongswan.org' (myself) successful 10[IKE] queueing XAUTH task 10[IKE] sending end entity cert "C=CH, O=strongSwan, CN=vpn.strongswan.org" 10[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 10[IKE] activating new tasks 10[IKE] activating XAUTH task 10[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 01[JOB] next event in 3s 999ms, waiting 10[MGR] checkin IKE_SA android2[1] 10[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 08[NET] waiting for data on sockets 12[MGR] checkout IKE_SA by message 12[MGR] IKE_SA android2[1] successfully checked out 12[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 12[MGR] checkin IKE_SA android2[1] 12[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 16[MGR] checkout IKE_SA by message 16[MGR] IKE_SA android2[1] successfully checked out 16[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 08[NET] waiting for data on sockets 16[IKE] XAuth authentication of 'android' successful 16[IKE] reinitiating already active tasks 16[IKE] XAUTH task 16[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 16[MGR] checkin IKE_SA android2[1] 01[JOB] next event in 3s 907ms, waiting 16[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 09[MGR] checkout IKE_SA by message 09[MGR] IKE_SA android2[1] successfully checked out 09[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] .8rS 09[IKE] IKE_SA android2[1] established between 96.244.142.28[C=CH, O=strongSwan, CN=vpn.strongswan.org]...208.54.35.241[C=CH, O=strongSwan, CN=client] 09[IKE] IKE_SA android2[1] state change: CONNECTING => ESTABLISHED 09[IKE] scheduling reauthentication in 3409s 09[IKE] maximum IKE_SA lifetime 3589s 09[IKE] activating new tasks 09[IKE] nothing to initiate 09[MGR] checkin IKE_SA android2[1] 09[MGR] check-in of IKE_SA successful. 09[MGR] checkout IKE_SA 09[MGR] IKE_SA android2[1] successfully checked out 09[MGR] checkin IKE_SA android2[1] 09[MGR] check-in of IKE_SA successful. 01[JOB] next event in 3s 854ms, waiting 08[NET] waiting for data on sockets 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 14[MGR] checkout IKE_SA by message 14[MGR] IKE_SA android2[1] successfully checked out 14[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 14[IKE] processing INTERNAL_IP4_ADDRESS attribute 14[IKE] processing INTERNAL_IP4_NETMASK attribute 14[IKE] processing INTERNAL_IP4_DNS attribute 14[IKE] processing INTERNAL_IP4_NBNS attribute 14[IKE] processing UNITY_BANNER attribute 14[IKE] processing UNITY_DEF_DOMAIN attribute 14[IKE] processing UNITY_SPLITDNS_NAME attribute 14[IKE] processing UNITY_SPLIT_INCLUDE attribute 14[IKE] processing UNITY_LOCAL_LAN attribute 14[IKE] processing APPLICATION_VERSION attribute 14[IKE] peer requested virtual IP %any 14[CFG] assigning new lease to 'android' 14[IKE] assigning virtual IP 10.0.0.2 to peer 'android' 14[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 14[MGR] checkin IKE_SA android2[1] 14[MGR] check-in of IKE_SA successful. 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 08[NET] waiting for data on sockets 01[JOB] got event, queuing job for execution 01[JOB] next event in 91ms, waiting 13[MGR] checkout IKE_SA 13[MGR] IKE_SA android2[1] successfully checked out 13[MGR] checkin IKE_SA android2[1] 13[MGR] check-in of IKE_SA successful. 01[JOB] got event, queuing job for execution 01[JOB] next event in 24s 136ms, waiting 15[MGR] checkout IKE_SA 15[MGR] IKE_SA android2[1] successfully checked out 15[MGR] checkin IKE_SA android2[1] 15[MGR] check-in of IKE_SA successful.

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• Silverlight Recruiting Application Part 5 - Jobs Module / View

  Now we starting getting into a more code-heavy portion of this series, thankfully though this means the groundwork is all set for the most part and after adding the modules we will have a complete application that can be provided with full source. The Jobs module will have two concerns- adding and maintaining jobs that can then be broadcast out to the website. How they are displayed on the site will be handled by our admin system (which will just poll from this common database), so we aren't too concerned with that, but rather with getting the information into the system and allowing the backend administration/HR users to keep things up to date. Since there is a fair bit of information that we want to display, we're going to move editing to a separate view so we can get all that information in an easy-to-use spot. With all the files created for this module, the project looks something like this: And now... on to the code. XAML for the Job Posting View All we really need for the Job Posting View is a RadGridView and a few buttons. This will let us both show off records and perform operations on the records without much hassle. That XAML is going to look something like this: 01.<Grid x:Name="LayoutRoot" 02.Background="White"> 03.<Grid.RowDefinitions> 04.<RowDefinition Height="30" /> 05.<RowDefinition /> 06.</Grid.RowDefinitions> 07.<StackPanel Orientation="Horizontal"> 08.<Button x:Name="xAddRecordButton" 09.Content="Add Job" 10.Width="120" 11.cal:Click.Command="{Binding AddRecord}" 12.telerik:StyleManager.Theme="Windows7" /> 13.<Button x:Name="xEditRecordButton" 14.Content="Edit Job" 15.Width="120" 16.cal:Click.Command="{Binding EditRecord}" 17.telerik:StyleManager.Theme="Windows7" /> 18.</StackPanel> 19.<telerikGrid:RadGridView x:Name="xJobsGrid" 20.Grid.Row="1" 21.IsReadOnly="True" 22.AutoGenerateColumns="False" 23.ColumnWidth="*" 24.RowDetailsVisibilityMode="VisibleWhenSelected" 25.ItemsSource="{Binding MyJobs}" 26.SelectedItem="{Binding SelectedJob, Mode=TwoWay}" 27.command:SelectedItemChangedEventClass.Command="{Binding SelectedItemChanged}"> 28.<telerikGrid:RadGridView.Columns> 29.<telerikGrid:GridViewDataColumn Header="Job Title" 30.DataMemberBinding="{Binding JobTitle}" 31.UniqueName="JobTitle" /> 32.<telerikGrid:GridViewDataColumn Header="Location" 33.DataMemberBinding="{Binding Location}" 34.UniqueName="Location" /> 35.<telerikGrid:GridViewDataColumn Header="Resume Required" 36.DataMemberBinding="{Binding NeedsResume}" 37.UniqueName="NeedsResume" /> 38.<telerikGrid:GridViewDataColumn Header="CV Required" 39.DataMemberBinding="{Binding NeedsCV}" 40.UniqueName="NeedsCV" /> 41.<telerikGrid:GridViewDataColumn Header="Overview Required" 42.DataMemberBinding="{Binding NeedsOverview}" 43.UniqueName="NeedsOverview" /> 44.<telerikGrid:GridViewDataColumn Header="Active" 45.DataMemberBinding="{Binding IsActive}" 46.UniqueName="IsActive" /> 47.</telerikGrid:RadGridView.Columns> 48.</telerikGrid:RadGridView> 49.</Grid> I'll explain what's happening here by line numbers: Lines 11 and 16: Using the same type of click commands as we saw in the Menu module, we tie the button clicks to delegate commands in the viewmodel. Line 25: The source for the jobs will be a collection in the viewmodel. Line 26: We also bind the selected item to a public property from the viewmodel for use in code. Line 27: We've turned the event into a command so we can handle it via code in the viewmodel. So those first three probably make sense to you as far as Silverlight/WPF binding magic is concerned, but for line 27... This actually comes from something I read onDamien Schenkelman's blog back in the day for creating an attached behavior from any event. So, any time you see me using command:Whatever.Command, the backing for it is actually something like this: SelectedItemChangedEventBehavior.cs: 01.public class SelectedItemChangedEventBehavior : CommandBehaviorBase<Telerik.Windows.Controls.DataControl> 02.{ 03.public SelectedItemChangedEventBehavior(DataControl element) 04.: base(element) 05.{ 06.element.SelectionChanged += new EventHandler<SelectionChangeEventArgs>(element_SelectionChanged); 07.} 08.void element_SelectionChanged(object sender, SelectionChangeEventArgs e) 09.{ 10.// We'll only ever allow single selection, so will only need item index 0 11.base.CommandParameter = e.AddedItems[0]; 12.base.ExecuteCommand(); 13.} 14.} SelectedItemChangedEventClass.cs: 01.public class SelectedItemChangedEventClass 02.{ 03.#region The Command Stuff 04.public static ICommand GetCommand(DependencyObject obj) 05.{ 06.return (ICommand)obj.GetValue(CommandProperty); 07.} 08.public static void SetCommand(DependencyObject obj, ICommand value) 09.{ 10.obj.SetValue(CommandProperty, value); 11.} 12.public static readonly DependencyProperty CommandProperty = 13.DependencyProperty.RegisterAttached("Command", typeof(ICommand), 14.typeof(SelectedItemChangedEventClass), new PropertyMetadata(OnSetCommandCallback)); 15.public static void OnSetCommandCallback(DependencyObject dependencyObject, DependencyPropertyChangedEventArgs e) 16.{ 17.DataControl element = dependencyObject as DataControl; 18.if (element != null) 19.{ 20.SelectedItemChangedEventBehavior behavior = GetOrCreateBehavior(element); 21.behavior.Command = e.NewValue as ICommand; 22.} 23.} 24.#endregion 25.public static SelectedItemChangedEventBehavior GetOrCreateBehavior(DataControl element) 26.{ 27.SelectedItemChangedEventBehavior behavior = element.GetValue(SelectedItemChangedEventBehaviorProperty) as SelectedItemChangedEventBehavior; 28.if (behavior == null) 29.{ 30.behavior = new SelectedItemChangedEventBehavior(element); 31.element.SetValue(SelectedItemChangedEventBehaviorProperty, behavior); 32.} 33.return behavior; 34.} 35.public static SelectedItemChangedEventBehavior GetSelectedItemChangedEventBehavior(DependencyObject obj) 36.{ 37.return (SelectedItemChangedEventBehavior)obj.GetValue(SelectedItemChangedEventBehaviorProperty); 38.} 39.public static void SetSelectedItemChangedEventBehavior(DependencyObject obj, SelectedItemChangedEventBehavior value) 40.{ 41.obj.SetValue(SelectedItemChangedEventBehaviorProperty, value); 42.} 43.public static readonly DependencyProperty SelectedItemChangedEventBehaviorProperty = 44.DependencyProperty.RegisterAttached("SelectedItemChangedEventBehavior", 45.typeof(SelectedItemChangedEventBehavior), typeof(SelectedItemChangedEventClass), null); 46.} These end up looking very similar from command to command, but in a nutshell you create a command based on any event, determine what the parameter for it will be, then execute. It attaches via XAML and ties to a DelegateCommand in the viewmodel, so you get the full event experience (since some controls get a bit event-rich for added functionality). Simple enough, right? Viewmodel for the Job Posting View The Viewmodel is going to need to handle all events going back and forth, maintaining interactions with the data we are using, and both publishing and subscribing to events. Rather than breaking this into tons of little pieces, I'll give you a nice view of the entire viewmodel and then hit up the important points line-by-line: 001.public class JobPostingViewModel : ViewModelBase 002.{ 003.private readonly IEventAggregator eventAggregator; 004.private readonly IRegionManager regionManager; 005.public DelegateCommand<object> AddRecord { get; set; } 006.public DelegateCommand<object> EditRecord { get; set; } 007.public DelegateCommand<object> SelectedItemChanged { get; set; } 008.public RecruitingContext context; 009.private QueryableCollectionView _myJobs; 010.public QueryableCollectionView MyJobs 011.{ 012.get { return _myJobs; } 013.} 014.private QueryableCollectionView _selectionJobActionHistory; 015.public QueryableCollectionView SelectedJobActionHistory 016.{ 017.get { return _selectionJobActionHistory; } 018.} 019.private JobPosting _selectedJob; 020.public JobPosting SelectedJob 021.{ 022.get { return _selectedJob; } 023.set 024.{ 025.if (value != _selectedJob) 026.{ 027._selectedJob = value; 028.NotifyChanged("SelectedJob"); 029.} 030.} 031.} 032.public SubscriptionToken editToken = new SubscriptionToken(); 033.public SubscriptionToken addToken = new SubscriptionToken(); 034.public JobPostingViewModel(IEventAggregator eventAgg, IRegionManager regionmanager) 035.{ 036.// set Unity items 037.this.eventAggregator = eventAgg; 038.this.regionManager = regionmanager; 039.// load our context 040.context = new RecruitingContext(); 041.this._myJobs = new QueryableCollectionView(context.JobPostings); 042.context.Load(context.GetJobPostingsQuery()); 043.// set command events 044.this.AddRecord = new DelegateCommand<object>(this.AddNewRecord); 045.this.EditRecord = new DelegateCommand<object>(this.EditExistingRecord); 046.this.SelectedItemChanged = new DelegateCommand<object>(this.SelectedRecordChanged); 047.SetSubscriptions(); 048.} 049.#region DelegateCommands from View 050.public void AddNewRecord(object obj) 051.{ 052.this.eventAggregator.GetEvent<AddJobEvent>().Publish(true); 053.} 054.public void EditExistingRecord(object obj) 055.{ 056.if (_selectedJob == null) 057.{ 058.this.eventAggregator.GetEvent<NotifyUserEvent>().Publish("No job selected."); 059.} 060.else 061.{ 062.this._myJobs.EditItem(this._selectedJob); 063.this.eventAggregator.GetEvent<EditJobEvent>().Publish(this._selectedJob); 064.} 065.} 066.public void SelectedRecordChanged(object obj) 067.{ 068.if (obj.GetType() == typeof(ActionHistory)) 069.{ 070.// event bubbles up so we don't catch items from the ActionHistory grid 071.} 072.else 073.{ 074.JobPosting job = obj as JobPosting; 075.GrabHistory(job.PostingID); 076.} 077.} 078.#endregion 079.#region Subscription Declaration and Events 080.public void SetSubscriptions() 081.{ 082.EditJobCompleteEvent editComplete = eventAggregator.GetEvent<EditJobCompleteEvent>(); 083.if (editToken != null) 084.editComplete.Unsubscribe(editToken); 085.editToken = editComplete.Subscribe(this.EditCompleteEventHandler); 086.AddJobCompleteEvent addComplete = eventAggregator.GetEvent<AddJobCompleteEvent>(); 087.if (addToken != null) 088.addComplete.Unsubscribe(addToken); 089.addToken = addComplete.Subscribe(this.AddCompleteEventHandler); 090.} 091.public void EditCompleteEventHandler(bool complete) 092.{ 093.if (complete) 094.{ 095.JobPosting thisJob = _myJobs.CurrentEditItem as JobPosting; 096.this._myJobs.CommitEdit(); 097.this.context.SubmitChanges((s) => 098.{ 099.ActionHistory myAction = new ActionHistory(); 100.myAction.PostingID = thisJob.PostingID; 101.myAction.Description = String.Format("Job '{0}' has been edited by {1}", thisJob.JobTitle, "default user"); 102.myAction.TimeStamp = DateTime.Now; 103.eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); 104.} 105., null); 106.} 107.else 108.{ 109.this._myJobs.CancelEdit(); 110.} 111.this.MakeMeActive(this.regionManager, "MainRegion", "JobPostingsView"); 112.} 113.public void AddCompleteEventHandler(JobPosting job) 114.{ 115.if (job == null) 116.{ 117.// do nothing, new job add cancelled 118.} 119.else 120.{ 121.this.context.JobPostings.Add(job); 122.this.context.SubmitChanges((s) => 123.{ 124.ActionHistory myAction = new ActionHistory(); 125.myAction.PostingID = job.PostingID; 126.myAction.Description = String.Format("Job '{0}' has been added by {1}", job.JobTitle, "default user"); 127.myAction.TimeStamp = DateTime.Now; 128.eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); 129.} 130., null); 131.} 132.this.MakeMeActive(this.regionManager, "MainRegion", "JobPostingsView"); 133.} 134.#endregion 135.public void GrabHistory(int postID) 136.{ 137.context.ActionHistories.Clear(); 138._selectionJobActionHistory = new QueryableCollectionView(context.ActionHistories); 139.context.Load(context.GetHistoryForJobQuery(postID)); 140.} Taking it from the top, we're injecting an Event Aggregator and Region Manager for use down the road and also have the public DelegateCommands (just like in the Menu module). We also grab a reference to our context, which we'll obviously need for data, then set up a few fields with public properties tied to them. We're also setting subscription tokens, which we have not yet seen but I will get into below. The AddNewRecord (50) and EditExistingRecord (54) methods should speak for themselves for functionality, the one thing of note is we're sending events off to the Event Aggregator which some module, somewhere will take care of. Since these aren't entirely relying on one another, the Jobs View doesn't care if anyone is listening, but it will publish AddJobEvent (52), NotifyUserEvent (58) and EditJobEvent (63)regardless. Don't mind the GrabHistory() method so much, that is just grabbing history items (visibly being created in the SubmitChanges callbacks), and adding them to the database. Every action will trigger a history event, so we'll know who modified what and when, just in case. ;) So where are we at? Well, if we click to Add a job, we publish an event, if we edit a job, we publish an event with the selected record (attained through the magic of binding). Where is this all going though? To the Viewmodel, of course! XAML for the AddEditJobView This is pretty straightforward except for one thing, noted below: 001.<Grid x:Name="LayoutRoot" 002.Background="White"> 003.<Grid x:Name="xEditGrid" 004.Margin="10" 005.validationHelper:ValidationScope.Errors="{Binding Errors}"> 006.<Grid.Background> 007.<LinearGradientBrush EndPoint="0.5,1" 008.StartPoint="0.5,0"> 009.<GradientStop Color="#FFC7C7C7" 010.Offset="0" /> 011.<GradientStop Color="#FFF6F3F3" 012.Offset="1" /> 013.</LinearGradientBrush> 014.</Grid.Background> 015.<Grid.RowDefinitions> 016.<RowDefinition Height="40" /> 017.<RowDefinition Height="40" /> 018.<RowDefinition Height="40" /> 019.<RowDefinition Height="100" /> 020.<RowDefinition Height="100" /> 021.<RowDefinition Height="100" /> 022.<RowDefinition Height="40" /> 023.<RowDefinition Height="40" /> 024.<RowDefinition Height="40" /> 025.</Grid.RowDefinitions> 026.<Grid.ColumnDefinitions> 027.<ColumnDefinition Width="150" /> 028.<ColumnDefinition Width="150" /> 029.<ColumnDefinition Width="300" /> 030.<ColumnDefinition Width="100" /> 031.</Grid.ColumnDefinitions> 032.<!-- Title --> 033.<TextBlock Margin="8" 034.Text="{Binding AddEditString}" 035.TextWrapping="Wrap" 036.Grid.Column="1" 037.Grid.ColumnSpan="2" 038.FontSize="16" /> 039.<!-- Data entry area--> 040. 041.<TextBlock Margin="8,0,0,0" 042.Style="{StaticResource LabelTxb}" 043.Grid.Row="1" 044.Text="Job Title" 045.VerticalAlignment="Center" /> 046.<TextBox x:Name="xJobTitleTB" 047.Margin="0,8" 048.Grid.Column="1" 049.Grid.Row="1" 050.Text="{Binding activeJob.JobTitle, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}" 051.Grid.ColumnSpan="2" /> 052.<TextBlock Margin="8,0,0,0" 053.Grid.Row="2" 054.Text="Location" 055.d:LayoutOverrides="Height" 056.VerticalAlignment="Center" /> 057.<TextBox x:Name="xLocationTB" 058.Margin="0,8" 059.Grid.Column="1" 060.Grid.Row="2" 061.Text="{Binding activeJob.Location, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}" 062.Grid.ColumnSpan="2" /> 063. 064.<TextBlock Margin="8,11,8,0" 065.Grid.Row="3" 066.Text="Description" 067.TextWrapping="Wrap" 068.VerticalAlignment="Top" /> 069. 070.<TextBox x:Name="xDescriptionTB" 071.Height="84" 072.TextWrapping="Wrap" 073.ScrollViewer.VerticalScrollBarVisibility="Auto" 074.Grid.Column="1" 075.Grid.Row="3" 076.Text="{Binding activeJob.Description, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}" 077.Grid.ColumnSpan="2" /> 078.<TextBlock Margin="8,11,8,0" 079.Grid.Row="4" 080.Text="Requirements" 081.TextWrapping="Wrap" 082.VerticalAlignment="Top" /> 083. 084.<TextBox x:Name="xRequirementsTB" 085.Height="84" 086.TextWrapping="Wrap" 087.ScrollViewer.VerticalScrollBarVisibility="Auto" 088.Grid.Column="1" 089.Grid.Row="4" 090.Text="{Binding activeJob.Requirements, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}" 091.Grid.ColumnSpan="2" /> 092.<TextBlock Margin="8,11,8,0" 093.Grid.Row="5" 094.Text="Qualifications" 095.TextWrapping="Wrap" 096.VerticalAlignment="Top" /> 097. 098.<TextBox x:Name="xQualificationsTB" 099.Height="84" 100.TextWrapping="Wrap" 101.ScrollViewer.VerticalScrollBarVisibility="Auto" 102.Grid.Column="1" 103.Grid.Row="5" 104.Text="{Binding activeJob.Qualifications, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}" 105.Grid.ColumnSpan="2" /> 106.<!-- Requirements Checkboxes--> 107. 108.<CheckBox x:Name="xResumeRequiredCB" Margin="8,8,8,15" 109.Content="Resume Required" 110.Grid.Row="6" 111.Grid.ColumnSpan="2" 112.IsChecked="{Binding activeJob.NeedsResume, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}"/> 113. 114.<CheckBox x:Name="xCoverletterRequiredCB" Margin="8,8,8,15" 115.Content="Cover Letter Required" 116.Grid.Column="2" 117.Grid.Row="6" 118.IsChecked="{Binding activeJob.NeedsCV, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}"/> 119. 120.<CheckBox x:Name="xOverviewRequiredCB" Margin="8,8,8,15" 121.Content="Overview Required" 122.Grid.Row="7" 123.Grid.ColumnSpan="2" 124.IsChecked="{Binding activeJob.NeedsOverview, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}"/> 125. 126.<CheckBox x:Name="xJobActiveCB" Margin="8,8,8,15" 127.Content="Job is Active" 128.Grid.Column="2" 129.Grid.Row="7" 130.IsChecked="{Binding activeJob.IsActive, Mode=TwoWay, NotifyOnValidationError=True, ValidatesOnExceptions=True}"/> 131. 132.<!-- Buttons --> 133. 134.<Button x:Name="xAddEditButton" Margin="8,8,0,10" 135.Content="{Binding AddEditButtonString}" 136.cal:Click.Command="{Binding AddEditCommand}" 137.Grid.Column="2" 138.Grid.Row="8" 139.HorizontalAlignment="Left" 140.Width="125" 141.telerik:StyleManager.Theme="Windows7" /> 142. 143.<Button x:Name="xCancelButton" HorizontalAlignment="Right" 144.Content="Cancel" 145.cal:Click.Command="{Binding CancelCommand}" 146.Margin="0,8,8,10" 147.Width="125" 148.Grid.Column="2" 149.Grid.Row="8" 150.telerik:StyleManager.Theme="Windows7" /> 151.</Grid> 152.</Grid> The 'validationHelper:ValidationScope' line may seem odd. This is a handy little trick for catching current and would-be validation errors when working in this whole setup. This all comes from an approach found on theJoy Of Code blog, although it looks like the story for this will be changing slightly with new advances in SL4/WCF RIA Services, so this section can definitely get an overhaul a little down the road. The code is the fun part of all this, so let us see what's happening under the hood. Viewmodel for the AddEditJobView We are going to see some of the same things happening here, so I'll skip over the repeat info and get right to the good stuff: 001.public class AddEditJobViewModel : ViewModelBase 002.{ 003.private readonly IEventAggregator eventAggregator; 004.private readonly IRegionManager regionManager; 005. 006.public RecruitingContext context; 007. 008.private JobPosting _activeJob; 009.public JobPosting activeJob 010.{ 011.get { return _activeJob; } 012.set 013.{ 014.if (_activeJob != value) 015.{ 016._activeJob = value; 017.NotifyChanged("activeJob"); 018.} 019.} 020.} 021. 022.public bool isNewJob; 023. 024.private string _addEditString; 025.public string AddEditString 026.{ 027.get { return _addEditString; } 028.set 029.{ 030.if (_addEditString != value) 031.{ 032._addEditString = value; 033.NotifyChanged("AddEditString"); 034.} 035.} 036.} 037. 038.private string _addEditButtonString; 039.public string AddEditButtonString 040.{ 041.get { return _addEditButtonString; } 042.set 043.{ 044.if (_addEditButtonString != value) 045.{ 046._addEditButtonString = value; 047.NotifyChanged("AddEditButtonString"); 048.} 049.} 050.} 051. 052.public SubscriptionToken addJobToken = new SubscriptionToken(); 053.public SubscriptionToken editJobToken = new SubscriptionToken(); 054. 055.public DelegateCommand<object> AddEditCommand { get; set; } 056.public DelegateCommand<object> CancelCommand { get; set; } 057. 058.private ObservableCollection<ValidationError> _errors = new ObservableCollection<ValidationError>(); 059.public ObservableCollection<ValidationError> Errors 060.{ 061.get { return _errors; } 062.} 063. 064.private ObservableCollection<ValidationResult> _valResults = new ObservableCollection<ValidationResult>(); 065.public ObservableCollection<ValidationResult> ValResults 066.{ 067.get { return this._valResults; } 068.} 069. 070.public AddEditJobViewModel(IEventAggregator eventAgg, IRegionManager regionmanager) 071.{ 072.// set Unity items 073.this.eventAggregator = eventAgg; 074.this.regionManager = regionmanager; 075. 076.context = new RecruitingContext(); 077. 078.AddEditCommand = new DelegateCommand<object>(this.AddEditJobCommand); 079.CancelCommand = new DelegateCommand<object>(this.CancelAddEditCommand); 080. 081.SetSubscriptions(); 082.} 083. 084.#region Subscription Declaration and Events 085. 086.public void SetSubscriptions() 087.{ 088.AddJobEvent addJob = this.eventAggregator.GetEvent<AddJobEvent>(); 089. 090.if (addJobToken != null) 091.addJob.Unsubscribe(addJobToken); 092. 093.addJobToken = addJob.Subscribe(this.AddJobEventHandler); 094. 095.EditJobEvent editJob = this.eventAggregator.GetEvent<EditJobEvent>(); 096. 097.if (editJobToken != null) 098.editJob.Unsubscribe(editJobToken); 099. 100.editJobToken = editJob.Subscribe(this.EditJobEventHandler); 101.} 102. 103.public void AddJobEventHandler(bool isNew) 104.{ 105.this.activeJob = null; 106.this.activeJob = new JobPosting(); 107.this.activeJob.IsActive = true; // We assume that we want a new job to go up immediately 108.this.isNewJob = true; 109.this.AddEditString = "Add New Job Posting"; 110.this.AddEditButtonString = "Add Job"; 111. 112.MakeMeActive(this.regionManager, "MainRegion", "AddEditJobView"); 113.} 114. 115.public void EditJobEventHandler(JobPosting editJob) 116.{ 117.this.activeJob = null; 118.this.activeJob = editJob; 119.this.isNewJob = false; 120.this.AddEditString = "Edit Job Posting"; 121.this.AddEditButtonString = "Edit Job"; 122. 123.MakeMeActive(this.regionManager, "MainRegion", "AddEditJobView"); 124.} 125. 126.#endregion 127. 128.#region DelegateCommands from View 129. 130.public void AddEditJobCommand(object obj) 131.{ 132.if (this.Errors.Count > 0) 133.{ 134.List<string> errorMessages = new List<string>(); 135. 136.foreach (var valR in this.Errors) 137.{ 138.errorMessages.Add(valR.Exception.Message); 139.} 140. 141.this.eventAggregator.GetEvent<DisplayValidationErrorsEvent>().Publish(errorMessages); 142. 143.} 144.else if (!Validator.TryValidateObject(this.activeJob, new ValidationContext(this.activeJob, null, null), _valResults, true)) 145.{ 146.List<string> errorMessages = new List<string>(); 147. 148.foreach (var valR in this._valResults) 149.{ 150.errorMessages.Add(valR.ErrorMessage); 151.} 152. 153.this._valResults.Clear(); 154. 155.this.eventAggregator.GetEvent<DisplayValidationErrorsEvent>().Publish(errorMessages); 156.} 157.else 158.{ 159.if (this.isNewJob) 160.{ 161.this.eventAggregator.GetEvent<AddJobCompleteEvent>().Publish(this.activeJob); 162.} 163.else 164.{ 165.this.eventAggregator.GetEvent<EditJobCompleteEvent>().Publish(true); 166.} 167.} 168.} 169. 170.public void CancelAddEditCommand(object obj) 171.{ 172.if (this.isNewJob) 173.{ 174.this.eventAggregator.GetEvent<AddJobCompleteEvent>().Publish(null); 175.} 176.else 177.{ 178.this.eventAggregator.GetEvent<EditJobCompleteEvent>().Publish(false); 179.} 180.} 181. 182.#endregion 183.} 184.} We start seeing something new on line 103- the AddJobEventHandler will create a new job and set that to the activeJob item on the ViewModel. When this is all set, the view calls that familiar MakeMeActive method to activate itself. I made a bit of a management call on making views self-activate like this, but I figured it works for one reason. As I create this application, views may not exist that I have in mind, so after a view receives its 'ping' from being subscribed to an event, it prepares whatever it needs to do and then goes active. This way if I don't have 'edit' hooked up, I can click as the day is long on the main view and won't get lost in an empty region. Total personal preference here. :) Everything else should again be pretty straightforward, although I do a bit of validation checking in the AddEditJobCommand, which can either fire off an event back to the main view/viewmodel if everything is a success or sent a list of errors to our notification module, which pops open a RadWindow with the alerts if any exist. As a bonus side note, here's what my WCF RIA Services metadata looks like for handling all of the validation: private JobPostingMetadata() { } [StringLength(2500, ErrorMessage = "Description should be more than one and less than 2500 characters.", MinimumLength = 1)] [Required(ErrorMessage = "Description is required.")] public string Description; [Required(ErrorMessage="Active Status is Required")] public bool IsActive; [StringLength(100, ErrorMessage = "Posting title must be more than 3 but less than 100 characters.", MinimumLength = 3)] [Required(ErrorMessage = "Job Title is required.")] public bool JobTitle; [Required] public string Location; public bool NeedsCV; public bool NeedsOverview; public bool NeedsResume; public int PostingID; [Required(ErrorMessage="Qualifications are required.")] [StringLength(2500, ErrorMessage="Qualifications should be more than one and less than 2500 characters.", MinimumLength=1)] public string Qualifications; [StringLength(2500, ErrorMessage = "Requirements should be more than one and less than 2500 characters.", MinimumLength = 1)] [Required(ErrorMessage="Requirements are required.")] public string Requirements;   The RecruitCB Alternative See all that Xaml I pasted above? Those are now two pieces sitting in the JobsView.xaml file now. The only real difference is that the xEditGrid now sits in the same place as xJobsGrid, with visibility swapping out between the two for a quick switch. I also took out all the cal: and command: command references and replaced Button events with clicks and the Grid selection command replaced with a SelectedItemChanged event. Also, at the bottom of the xEditGrid after the last button, I add a ValidationSummary (with Visibility=Collapsed) to catch any errors that are popping up. Simple as can be, and leads to this being the single code-behind file: 001.public partial class JobsView : UserControl 002.{ 003.public RecruitingContext context; 004.public JobPosting activeJob; 005.public bool isNew; 006.private ObservableCollection<ValidationResult> _valResults = new ObservableCollection<ValidationResult>(); 007.public ObservableCollection<ValidationResult> ValResults 008.{ 009.get { return this._valResults; } 010.} 011.public JobsView() 012.{ 013.InitializeComponent(); 014.this.Loaded += new RoutedEventHandler(JobsView_Loaded); 015.} 016.void JobsView_Loaded(object sender, RoutedEventArgs e) 017.{ 018.context = new RecruitingContext(); 019.xJobsGrid.ItemsSource = context.JobPostings; 020.context.Load(context.GetJobPostingsQuery()); 021.} 022.private void xAddRecordButton_Click(object sender, RoutedEventArgs e) 023.{ 024.activeJob = new JobPosting(); 025.isNew = true; 026.xAddEditTitle.Text = "Add a Job Posting"; 027.xAddEditButton.Content = "Add"; 028.xEditGrid.DataContext = activeJob; 029.HideJobsGrid(); 030.} 031.private void xEditRecordButton_Click(object sender, RoutedEventArgs e) 032.{ 033.activeJob = xJobsGrid.SelectedItem as JobPosting; 034.isNew = false; 035.xAddEditTitle.Text = "Edit a Job Posting"; 036.xAddEditButton.Content = "Edit"; 037.xEditGrid.DataContext = activeJob; 038.HideJobsGrid(); 039.} 040.private void xAddEditButton_Click(object sender, RoutedEventArgs e) 041.{ 042.if (!Validator.TryValidateObject(this.activeJob, new ValidationContext(this.activeJob, null, null), _valResults, true)) 043.{ 044.List<string> errorMessages = new List<string>(); 045.foreach (var valR in this._valResults) 046.{ 047.errorMessages.Add(valR.ErrorMessage); 048.} 049.this._valResults.Clear(); 050.ShowErrors(errorMessages); 051.} 052.else if (xSummary.Errors.Count > 0) 053.{ 054.List<string> errorMessages = new List<string>(); 055.foreach (var err in xSummary.Errors) 056.{ 057.errorMessages.Add(err.Message); 058.} 059.ShowErrors(errorMessages); 060.} 061.else 062.{ 063.if (this.isNew) 064.{ 065.context.JobPostings.Add(activeJob); 066.context.SubmitChanges((s) => 067.{ 068.ActionHistory thisAction = new ActionHistory(); 069.thisAction.PostingID = activeJob.PostingID; 070.thisAction.Description = String.Format("Job '{0}' has been edited by {1}", activeJob.JobTitle, "default user"); 071.thisAction.TimeStamp = DateTime.Now; 072.context.ActionHistories.Add(thisAction); 073.context.SubmitChanges(); 074.}, null); 075.} 076.else 077.{ 078.context.SubmitChanges((s) => 079.{ 080.ActionHistory thisAction = new ActionHistory(); 081.thisAction.PostingID = activeJob.PostingID; 082.thisAction.Description = String.Format("Job '{0}' has been added by {1}", activeJob.JobTitle, "default user"); 083.thisAction.TimeStamp = DateTime.Now; 084.context.ActionHistories.Add(thisAction); 085.context.SubmitChanges(); 086.}, null); 087.} 088.ShowJobsGrid(); 089.} 090.} 091.private void xCancelButton_Click(object sender, RoutedEventArgs e) 092.{ 093.ShowJobsGrid(); 094.} 095.private void ShowJobsGrid() 096.{ 097.xAddEditRecordButtonPanel.Visibility = Visibility.Visible; 098.xEditGrid.Visibility = Visibility.Collapsed; 099.xJobsGrid.Visibility = Visibility.Visible; 100.} 101.private void HideJobsGrid() 102.{ 103.xAddEditRecordButtonPanel.Visibility = Visibility.Collapsed; 104.xJobsGrid.Visibility = Visibility.Collapsed; 105.xEditGrid.Visibility = Visibility.Visible; 106.} 107.private void ShowErrors(List<string> errorList) 108.{ 109.string nm = "Errors received: \n"; 110.foreach (string anerror in errorList) 111.nm += anerror + "\n"; 112.RadWindow.Alert(nm); 113.} 114.} The first 39 lines should be pretty familiar, not doing anything too unorthodox to get this up and running. Once we hit the xAddEditButton_Click on line 40, we're still doing pretty much the same things except instead of checking the ValidationHelper errors, we both run a check on the current activeJob object as well as check the ValidationSummary errors list. Once that is set, we again use the callback of context.SubmitChanges (lines 68 and 78) to create an ActionHistory which we will use to track these items down the line. That's all? Essentially... yes. If you look back through this post, most of the code and adventures we have taken were just to get things working in the MVVM/Prism setup. Since I have the whole 'module' self-contained in a single JobView+code-behind setup, I don't have to worry about things like sending events off into space for someone to pick up, communicating through an Infrastructure project, or even re-inventing events to be used with attached behaviors. Everything just kinda works, and again with much less code. Here's a picture of the MVVM and Code-behind versions on the Jobs and AddEdit views, but since the functionality is the same in both apps you still cannot tell them apart (for two-strike): Looking ahead, the Applicants module is effectively the same thing as the Jobs module, so most of the code is being cut-and-pasted back and forth with minor tweaks here and there. So that one is being taken care of by me behind the scenes. Next time, we get into a new world of fun- the interview scheduling module, which will pull from available jobs and applicants for each interview being scheduled, tying everything together with RadScheduler to the rescue. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Windows XP update not working

  - by Josh

  I have a problem with XP updating. It hangs when I try to search for updates on the website. But the automatic updates still work. And it's running IE6, so I'm trying to update to IE8, hoping that will fix the problems with the website. But when installing IE8 it just hangs at Installing Internet Explorer 8 for Windows XP And if I try to install it manually, it hangs when installing the updates for IE8. So looking at these logs, is there anything going wrong with the update process? Here is the end of ie8_main.log: 00:00.547: Started: 2012/09/15 (Y/M/D) 08:14:31.046 (local) 00:00.719: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.781: Command line: c:\cac6f883a91a15abdac3e9\update\iesetup.exe /wu-silent 00:00.828: INFO: Checking version for c:\cac6f883a91a15abdac3e9\update\iesetup.exe: 8.0.6001.18702 00:01.047: INFO: Acquired Package Installer Mutex 00:01.078: INFO: Operating System: Windows Workstation: 5.1.2600 (Service Pack 3) 00:01.328: ERROR: Couldn't read value: 'LIPPackage' from [Version] section in update.inf 00:01.359: INFO: Checking Prerequisites 00:01.391: INFO: Prerequisites Satisfied: Yes 00:01.484: INFO: Checking version for C:\Program Files\Internet Explorer\iexplore.exe: 6.0.2900.5512 00:01.516: INFO: C:\Program Files\Internet Explorer\iexplore.exe version: 6.0.2900.5512 00:01.562: INFO: Checking if iexplore.exe's current version is between 8.0.6001.0... 00:01.594: INFO: ...and 8.1.0.0... 00:01.625: INFO: Maximum version on which to run IEAK branding is: 8.1.0.0... 00:01.656: INFO: iexplore.exe version check success. Install can proceed. 00:01.703: INFO: Checking version for C:\Program Files\Internet Explorer\iexplore.exe: 6.0.2900.5512 00:01.719: INFO: Checking version for C:\WINDOWS\system32\mshtml.dll: 6.0.2900.6266 00:01.750: INFO: Checking version for C:\WINDOWS\system32\wininet.dll: 6.0.2900.6254 00:01.906: INFO: EULA not shown in passive or quiet mode. 00:01.984: INFO: Skip directly to Options page. 00:02.078: INFO: |PreInstall >>> CPageProgress::DlgProc: Exiting Phase PH_NONE 00:02.109: INFO: |PreInstall >>> CPageProgress::_ChangeState: Original Phase: 0 00:02.141: INFO: |Initialize >>> CPageProgress::_UpdateDisplay: Actual Phase: 1 00:02.187: INFO: |Initialize >>> >[BEGIN]------------------------------ 00:02.219: INFO: |Initialize >>> CPageProgress::_UpdateDisplay: Actual Phase: 1 00:02.250: INFO: |Initialize >>> SKIP[FALSE]>>Looking for skip clauses 00:02.281: INFO: |Initialize >>> SKIP[FALSE]>>Result: RUNNING This Phase 00:02.312: INFO: |Initialize >>> Calculating bytes needed to install. 00:02.375: INFO: |Initialize >>> Diskspace Required: 151918308 00:02.422: INFO: |Initialize >>> Diskspace Available to user: 223816298496 00:02.453: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize: CoCreateInstance.CLSID_UpdateSession: HResult 0x00000000 00:02.484: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize: PutClientApplicationID: HResult 0x00000000 00:02.516: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize: CreateUpdateSearcher: HResult 0x00000000 00:02.547: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize: CreateUpdateDownloader: HResult 0x00000000 00:02.594: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize: CreateUpdateInstaller: HResult 0x00000000 00:02.625: INFO: WindowsUpdate>>WindowsUpdateMgr::Initialize: State Change: SS_INITIALIZED. 00:02.656: INFO: |Initialize >>> CStateInitialize::OnInitialize: Windows Update Manager Initialization Result: 0x00000000 00:02.687: INFO: |Initialize >>> CInstallationState::_ExitState: Preparing to Leave State. 00:02.719: INFO: |Initialize >>> CInstallationState::_ExitState: Setting Progress 100. 00:02.766: INFO: |Initialize >>> CInstallationState::_SetProgress: Post Set Progress Message Succeeded. 00:02.797: INFO: |Initialize >>> CInstallationState::_ExitState: Posting Exit Phase Message. 00:02.828: INFO: |Initialize >>> CInstallationState::_ExitState: Post Exit Phase Message Succeeded. 00:02.859: INFO: |Initialize >>> CPageProgress::DlgProc: Received WM_PR_SETPROGRESS, 64, 0 00:02.891: INFO: |Initialize >>> CPageProgress::_UpdateDisplay: Actual Phase: 1 00:02.953: INFO: |Initialize >>> CPageProgress::DlgProc: Received WM_PR_EXITPHASE, 0, 0 00:02.984: INFO: |Initialize >>> CPageProgress::_UpdateDisplay: Actual Phase: 1 00:03.016: INFO: |Initialize >>> <[END]-------------------------------- 00:03.047: INFO: |Initialize >>> CPageProgress::_ChangeState: Original Phase: 1 00:03.078: INFO: |Uninstall Prev. >>> >[BEGIN]------------------------------ 00:03.109: INFO: |Uninstall Prev. >>> CPageProgress::_UpdateDisplay: Actual Phase: 2 00:03.156: INFO: |Uninstall Prev. >>> SKIP[FALSE]>>Looking for skip clauses 00:03.187: INFO: |Uninstall Prev. >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful() 00:03.219: INFO: |Uninstall Prev. >>> SKIP[FALSE]>> Adding [TRUE ] Condition: !g_pApp->GetState()->AreWeDoingUninstall() 00:03.250: INFO: |Uninstall Prev. >>> SKIP[TRUE ]>>Result: SKIPPING This Phase 00:03.281: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState: Preparing to Leave State. 00:03.312: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState: Setting Progress 100. 00:03.344: INFO: |Uninstall Prev. >>> CInstallationState::_SetProgress: Post Set Progress Message Succeeded. 00:03.375: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState: Posting Exit Phase Message. 00:03.391: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState: Post Exit Phase Message Succeeded. 00:03.437: INFO: |Uninstall Prev. >>> CPageProgress::DlgProc: Received WM_PR_SETPROGRESS, 64, 0 00:03.469: INFO: |Uninstall Prev. >>> CPageProgress::_UpdateDisplay: Actual Phase: 2 00:03.500: INFO: |Uninstall Prev. >>> CPageProgress::DlgProc: Received WM_PR_EXITPHASE, 0, 0 00:03.531: INFO: |Uninstall Prev. >>> CPageProgress::_UpdateDisplay: Actual Phase: 2 00:03.562: INFO: |Uninstall Prev. >>> <[END]-------------------------------- 00:03.594: INFO: |Uninstall Prev. >>> CPageProgress::_ChangeState: Original Phase: 2 00:03.625: INFO: |WU Download >>> >[BEGIN]------------------------------ 00:03.656: INFO: |WU Download >>> CPageProgress::_UpdateDisplay: Actual Phase: 3 00:03.703: INFO: |WU Download >>> SKIP[FALSE]>>Looking for skip clauses 00:03.734: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful() 00:03.766: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetOptShouldUpdate() 00:03.781: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING 00:03.812: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE] Condition: g_pApp->GetState()->AreWeDoingUninstall() 00:03.859: INFO: |WU Download >>> SKIP[FALSE]>>Result: RUNNING This Phase 00:03.891: INFO: Setting Windows Update Registry Keys: LookingForUpdates=0x00 - ForcePostUpdateDownload=0x00 - ForcePostUpdateInstall=0x00 00:03.953: INFO: Setting Windows Update Registry Keys: LookingForUpdates=0x01 - ForcePostUpdateDownload=0x01 - ForcePostUpdateInstall=0x00 00:03.984: INFO: WindowsUpdate>>Search: Search criteria: 'IsInstalled=0 and Type='Software' and CategoryIDs contains '5312e4f1-6372-442d-aeb2-15f2132c9bd7'' 00:04.031: INFO: |WU Download >>> Looking for Internet Explorer updates... And here is the end of the WindowsUpdate.log: 2012-09-15 08:14:16:109 1168 fc AU ############# 2012-09-15 08:14:16:109 1168 fc AU ## START ## AU: Search for updates 2012-09-15 08:14:16:109 1168 fc AU ######### 2012-09-15 08:14:16:109 1168 fc AU <<## SUBMITTED ## AU: Search for updates [CallId = {92AA8321-2BDA-46EA-828E-52D43F3BD58C}] 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {7F28CDA0-8249-47CA-BD3C-677813249FE9}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {F1B1A591-BB75-4B1C-9FBD-03EEDB00CC9D}.103 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {6384F8AC-4973-4ED9-BC7F-4644507FB001}.102 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {1C81AA3A-6F53-499D-B519-2A81CFBAA1DB}.102 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {7A25C7EC-3798-4413-A493-57A259D18959}.103 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {D6E99F31-FBF4-4DBF-B408-7D75B282D85B}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {1D45A361-56E7-4A3E-8E9F-AE022D050D13}.101 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {AA38D853-2A3E-4F72-86E9-32663D73DC55}.102 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {3ABE760C-4578-4C84-A1CB-BF1DF019EFE4}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {596ADB47-108D-482D-85BA-A513621434B7}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {0F90F2F5-18A2-412C-AEB9-7F027D6C986D}.104 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {7079BEEB-6120-4AFD-AD07-FB4DFA284FBE}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent Update {A566B4B1-D44F-46F8-A862-64EFA6684948}.100 is pruned out due to potential supersedence 2012-09-15 08:14:16:140 1168 2c4 Agent Update {A2E271BC-57AE-44C3-8BFF-919D81299B5D}.100 is pruned out due to potential supersedence 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {DE76AB56-5835-46D4-A6B7-1ABED2572F00}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {C683FDC6-3997-4D12-AABB-49AE57031FE6}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Added update {4C5429B5-22FE-4656-9E82-D80C1B99D73E}.100 to search result 2012-09-15 08:14:16:140 1168 2c4 Agent * Found 16 updates and 69 categories in search; evaluated appl. rules of 1868 out of 3469 deployed entities 2012-09-15 08:14:16:171 1168 2c4 Agent ********* 2012-09-15 08:14:16:171 1168 2c4 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2012-09-15 08:14:16:171 1168 2c4 Agent ************* 2012-09-15 08:14:16:187 1168 2c4 Agent ************* 2012-09-15 08:14:16:187 1168 2c4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-09-15 08:14:16:187 1168 2c4 Agent ********* 2012-09-15 08:14:16:187 1168 2c4 Agent * Online = No; Ignore download priority = No 2012-09-15 08:14:16:187 1168 2c4 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1" 2012-09-15 08:14:16:187 1168 2c4 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2012-09-15 08:14:16:187 1168 2c4 Agent * Search Scope = {Machine} 2012-09-15 08:14:16:203 4000 59c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2012-09-15 08:14:16:203 4000 59c COMAPI - Updates found = 16 2012-09-15 08:14:16:203 4000 59c COMAPI --------- 2012-09-15 08:14:16:218 4000 59c COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate] 2012-09-15 08:14:16:218 4000 59c COMAPI ------------- 2012-09-15 08:14:20:843 1168 69c AU AU received install approval from client for 1 updates 2012-09-15 08:14:20:843 1168 69c AU ############# 2012-09-15 08:14:20:843 1168 69c AU ## START ## AU: Install updates 2012-09-15 08:14:20:859 1168 69c AU ######### 2012-09-15 08:14:20:859 1168 69c AU # Initiating manual install 2012-09-15 08:14:20:859 1168 69c AU # Approved updates = 1 2012-09-15 08:14:20:875 1168 2c4 Agent * Added update {0F90F2F5-18A2-412C-AEB9-7F027D6C986D}.104 to search result 2012-09-15 08:14:20:875 1168 2c4 Agent * Found 1 updates and 69 categories in search; evaluated appl. rules of 1326 out of 3469 deployed entities 2012-09-15 08:14:20:875 1168 2c4 Agent ********* 2012-09-15 08:14:20:875 1168 2c4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-09-15 08:14:20:875 1168 2c4 Agent ************* 2012-09-15 08:14:20:875 1168 69c AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {BB25B2FA-1DA6-46EF-BBAD-93AEC822BD21}] 2012-09-15 08:14:20:890 1168 eac AU >>## RESUMED ## AU: Search for updates [CallId = {92AA8321-2BDA-46EA-828E-52D43F3BD58C}] 2012-09-15 08:14:20:890 1168 eac AU # 1 updates detected 2012-09-15 08:14:20:890 1168 280 Agent ************* 2012-09-15 08:14:20:890 1168 280 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates] 2012-09-15 08:14:20:890 1168 280 Agent ********* 2012-09-15 08:14:20:890 1168 280 Agent * Updates to install = 1 2012-09-15 08:14:20:890 1168 eac AU ######### 2012-09-15 08:14:20:890 1168 eac AU ## END ## AU: Search for updates [CallId = {92AA8321-2BDA-46EA-828E-52D43F3BD58C}] 2012-09-15 08:14:20:890 1168 eac AU ############# 2012-09-15 08:14:20:890 1168 eac AU Featured notifications is disabled. 2012-09-15 08:14:20:906 1168 2c4 Report REPORT EVENT: {F352ECAD-2C8C-4F9A-A225-333B5018F1F0} 2012-09-15 08:13:23:234-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Sunday, September 16, 2012 at 3:00 AM: - Internet Explorer 8 for Windows XP 2012-09-15 08:14:20:906 1168 2c4 Report REPORT EVENT: {707D1D6E-BA62-438F-B704-0CC083B1FB6C} 2012-09-15 08:13:23:234-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed. 2012-09-15 08:14:20:906 1168 2c4 Report REPORT EVENT: {65C04CE5-D046-4B6F-92F1-E2DF36730338} 2012-09-15 08:14:16:156-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Windows Update Client successfully detected 16 updates. 2012-09-15 08:14:20:921 1168 280 Agent * Title = Internet Explorer 8 for Windows XP 2012-09-15 08:14:20:921 1168 280 Agent * UpdateId = {0F90F2F5-18A2-412C-AEB9-7F027D6C986D}.104 2012-09-15 08:14:20:921 1168 280 Agent * Bundles 2 updates: 2012-09-15 08:14:20:921 1168 280 Agent * {114743B0-0F07-4000-8C51-BE808D819516}.104 2012-09-15 08:14:20:921 1168 280 Agent * {81B41B2D-E98D-4DFE-9CB7-E88AE50E9B42}.104 2012-09-15 08:14:25:078 1168 280 Handler Attempting to create remote handler process as RAY\Ray in session 0 2012-09-15 08:14:25:250 1168 280 DnldMgr Preparing update for install, updateId = {114743B0-0F07-4000-8C51-BE808D819516}.104. 2012-09-15 08:14:27:453 1256 528 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0500) =========== 2012-09-15 08:14:27:453 1256 528 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2012-09-15 08:14:27:453 1256 528 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2012-09-15 08:14:27:453 1256 528 Handler ::::::::::::: 2012-09-15 08:14:27:453 1256 528 Handler :: START :: Handler: Command Line Install 2012-09-15 08:14:27:453 1256 528 Handler ::::::::: 2012-09-15 08:14:27:453 1256 528 Handler : Updates to install = 1 2012-09-15 08:14:35:062 676 684 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0500) =========== 2012-09-15 08:14:35:062 676 684 Misc = Process: c:\cac6f883a91a15abdac3e9\update\iesetup.exe 2012-09-15 08:14:35:062 676 684 Misc = Module: C:\WINDOWS\system32\wuapi.dll 2012-09-15 08:14:35:062 676 684 COMAPI ------------- 2012-09-15 08:14:35:062 676 684 COMAPI -- START -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility] 2012-09-15 08:14:35:062 676 684 COMAPI --------- 2012-09-15 08:14:35:078 1168 2c4 Agent ************* 2012-09-15 08:14:35:078 1168 2c4 Agent ** START ** Agent: Finding updates [CallerId = Windows Internet Explorer 8 Setup Utility] 2012-09-15 08:14:35:078 1168 2c4 Agent ********* 2012-09-15 08:14:35:078 1168 2c4 Agent * Online = Yes; Ignore download priority = No 2012-09-15 08:14:35:078 1168 2c4 Agent * Criteria = "IsInstalled=0 and Type='Software' and CategoryIDs contains '5312e4f1-6372-442d-aeb2-15f2132c9bd7'" 2012-09-15 08:14:35:078 1168 2c4 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service 2012-09-15 08:14:35:078 1168 2c4 Agent * Search Scope = {Machine} 2012-09-15 08:14:35:078 676 684 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility] 2012-09-15 08:14:35:078 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-09-15 08:14:35:093 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:156 1168 2c4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2012-09-15 08:14:35:156 1168 2c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2012-09-15 08:14:35:156 1168 2c4 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194 2012-09-15 08:14:35:156 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-09-15 08:14:35:171 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:312 1168 2c4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2012-09-15 08:14:35:312 1168 2c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2012-09-15 08:14:35:312 1168 2c4 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194 2012-09-15 08:14:35:312 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-09-15 08:14:35:312 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:406 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-09-15 08:14:35:421 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:437 1168 2c4 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/1/microsoftupdate/redir/muauth.cab 2012-09-15 08:14:35:437 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab: 2012-09-15 08:14:35:437 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:578 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab: 2012-09-15 08:14:35:593 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:687 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-09-15 08:14:35:718 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:765 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-09-15 08:14:35:781 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:781 1168 2c4 PT +++++++++++ PT: Starting category scan +++++++++++ 2012-09-15 08:14:35:781 1168 2c4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2012-09-15 08:14:35:906 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-09-15 08:14:35:921 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:968 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-09-15 08:14:35:984 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:35:984 1168 2c4 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2012-09-15 08:14:35:984 1168 2c4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2012-09-15 08:14:37:250 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-09-15 08:14:37:265 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:37:312 1168 2c4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-09-15 08:14:37:328 1168 2c4 Misc Microsoft signed: Yes 2012-09-15 08:14:37:328 1168 2c4 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2012-09-15 08:14:37:328 1168 2c4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2012-09-15 08:14:37:453 784 314 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/software/dflt/2010/06/3888874_6c6699387d7465bc17c02cc31a660b216427fc78.cab for file bGaZOH10ZbwXwCzDGmYLIWQn/Hg= when file has not been previously added to the datastore 2012-09-15 08:14:37:468 784 314 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/software/dflt/2011/12/4876484_606d98885a70abb9e5e7f3821682cf5541b17c27.cab for file YG2YiFpwq7nl5/OCFoLPVUGxfCc= when file has not been previously added to the datastore 2012-09-15 08:14:37:468 784 314 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/software/dflt/2012/08/5179550_0e825c9da8f36ff2addcbbf4089e12bff764e0a0.cab for file DoJcnajzb/Kt3Lv0CJ4Sv/dk4KA= when file has not been previously added to the datastore 2012-09-15 08:14:37:937 1168 2c4 Agent * Added update {551EF226-28CF-44D9-B318-4959C2B73B26}.100 to search result 2012-09-15 08:14:37:937 1168 2c4 Agent * Added update {955266A7-6210-4C18-BAEF-0E8244D975A9}.100 to search result 2012-09-15 08:14:37:937 1168 2c4 Agent * Added update {797D3C3F-CFD2-4D26-BB52-BE038205C7C4}.105 to search result 2012-09-15 08:14:37:937 1168 2c4 Agent * Added update {EDB28194-3635-480E-A069-1D1984CCB2AB}.102 to search result 2012-09-15 08:14:37:937 1168 2c4 Agent * Found 4 updates and 5 categories in search; evaluated appl. rules of 52 out of 65 deployed entities 2012-09-15 08:14:37:937 1168 2c4 Agent ********* 2012-09-15 08:14:37:937 1168 2c4 Agent ** END ** Agent: Finding updates [CallerId = Windows Internet Explorer 8 Setup Utility] 2012-09-15 08:14:37:937 1168 2c4 Agent ************* 2012-09-15 08:14:37:953 676 8cc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility] 2012-09-15 08:14:37:953 676 8cc COMAPI - Updates found = 4 2012-09-15 08:14:37:953 676 8cc COMAPI --------- 2012-09-15 08:14:37:953 676 8cc COMAPI -- END -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility] 2012-09-15 08:14:37:953 676 8cc COMAPI ------------- 2012-09-15 08:14:42:937 1168 2c4 Report REPORT EVENT: {88008109-CF47-404E-940D-6C21A85DFF64} 2012-09-15 08:14:37:937-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Internet Explorer 8 Set Success Software Synchronization Windows Update Client successfully detected 4 updates. I could upload the entire WindowsUpdate.log file to dropbox if required.

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• How can I create a weekly calendar view for an Android Honeycomb application?

  - by BVB

  I am working on an Android (v3.0) application that has a requirement of mimicking the weekly calendar layout found on Google Calendar: The events will be based on external requests through the Google Calendar API (I already have this part working). Using the API, I can obtain a list of events for the week, with each event having a starting and and ending datetime. I would like to use this data to show the scheduled events to the application's users in a view similar to the one above. Here's what I have so far: The XML appears below: <?xml version="1.0" encoding="utf-8"?> <LinearLayout xmlns:android="http://schemas.android.com/apk/res/android" android:layout_width="800dp" android:layout_height="match_parent" android:orientation="vertical" > <TextView android:id="@+id/textView1" android:layout_width="wrap_content" android:layout_height="wrap_content" android:text="Calendar Title" android:textAppearance="?android:attr/textAppearanceLarge" /> <RelativeLayout android:id="@+id/relativeLayout1" android:layout_width="match_parent" android:layout_height="wrap_content" > <LinearLayout android:id="@+id/linearLayout1" android:layout_width="wrap_content" android:layout_height="wrap_content" android:layout_alignParentLeft="true" android:layout_alignParentRight="true" android:layout_alignParentTop="true" > <TextView android:id="@+id/textView2" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="1" android:text="" /> <TextView android:id="@+id/textView3" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Sunday" /> <TextView android:id="@+id/textView4" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Monday" /> <TextView android:id="@+id/textView5" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Tuesday" /> <TextView android:id="@+id/textView6" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Wednesday" /> <TextView android:id="@+id/textView7" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Thursday" /> <TextView android:id="@+id/textView8" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Friday" /> <TextView android:id="@+id/textView9" android:layout_width="0dp" android:layout_height="wrap_content" android:layout_weight="2" android:gravity="center" android:text="Saturday" /> </LinearLayout> </RelativeLayout> <ScrollView android:id="@+id/scrollView1" android:layout_width="match_parent" android:layout_height="match_parent" android:padding="0dp" android:scrollbars="none" >" <RelativeLayout android:id="@+id/relativeLayout242" android:layout_width="match_parent" android:layout_height="wrap_content" android:padding="0dp" > <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="0dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="40dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="80dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="120dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="160dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="200dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="240dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="280dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="320dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="360dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="400dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="440dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="480dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="520dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="560dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="600dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="640dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="680dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="720dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="760dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="800dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="840dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="880dp"/> <View android:background="#aaa" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="920dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="20dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="60dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="100dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="140dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="180dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="220dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="260dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="300dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="340dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="380dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="420dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="460dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="500dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="540dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="580dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="620dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="660dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="700dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="740dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="780dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="820dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="860dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="900dp"/> <View android:background="#777" android:layout_width = "fill_parent" android:layout_height="1dp" android:layout_marginTop="940dp"/> <LinearLayout android:id="@+id/linearLayout2" android:layout_width="match_parent" android:layout_height="wrap_content" android:padding="0dp" > <RelativeLayout android:id="@+id/relativeLayout2" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" android:padding="0dp" > <View android:background="#aaa" android:layout_width = "1dp" android:layout_height="fill_parent" android:layout_alignParentRight="true"/> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="0dp" android:gravity="center" android:text="12am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="40dp" android:gravity="center" android:text="1am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="80dp" android:gravity="center" android:text="2am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="120dp" android:gravity="center" android:text="3am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="160dp" android:gravity="center" android:text="4am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="200dp" android:gravity="center" android:text="5am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="240dp" android:gravity="center" android:text="6am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="280dp" android:gravity="center" android:text="7am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="320dp" android:gravity="center" android:text="8am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="360dp" android:gravity="center" android:text="9am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="400dp" android:gravity="center" android:text="10am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="440dp" android:gravity="center" android:text="11am" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="480dp" android:gravity="center" android:text="12pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="520dp" android:gravity="center" android:text="1pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="560dp" android:gravity="center" android:text="2pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="600dp" android:gravity="center" android:text="3pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="640dp" android:gravity="center" android:text="4pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="680dp" android:gravity="center" android:text="5pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="720dp" android:gravity="center" android:text="6pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="760dp" android:gravity="center" android:text="7pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="800dp" android:gravity="center" android:text="8pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="840dp" android:gravity="center" android:text="9pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_marginTop="880dp" android:gravity="center" android:text="10pm" /> <TextView android:id="@+id/textView10" android:layout_width="match_parent" android:layout_height="40dp" android:layout_marginTop="920dp" android:gravity="center|top" android:text="11pm" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout3" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="14" android:padding="0dp" > <LinearLayout android:id="@+id/linearLayout3" android:layout_width="match_parent" android:layout_height="wrap_content" android:layout_alignParentLeft="true" android:layout_alignParentRight="true" android:layout_alignParentTop="true" android:padding="0dp" > <RelativeLayout android:id="@+id/relativeLayout4" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="180dp" android:layout_marginTop="180dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="180dp" android:layout_marginTop="180dp" android:text="Some Event" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout5" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="180dp" android:layout_marginTop="280dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="180dp" android:layout_marginTop="280dp" android:text="Some Event" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout6" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="60dp" android:layout_marginTop="40dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="60dp" android:layout_marginTop="40dp" android:text="Some Event" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout7" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="90dp" android:layout_marginTop="60dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="90dp" android:layout_marginTop="60dp" android:text="Some Event" /> <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="120dp" android:layout_marginTop="340dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="120dp" android:layout_marginTop="340dp" android:text="Some Event" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout8" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="180dp" android:layout_marginTop="380dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="180dp" android:layout_marginTop="380dp" android:text="Some Event" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout9" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="180dp" android:layout_marginTop="480dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="180dp" android:layout_marginTop="480dp" android:text="Some Event" /> </RelativeLayout> <RelativeLayout android:id="@+id/relativeLayout10" android:layout_width="0dp" android:layout_height="match_parent" android:layout_weight="1" > <View android:background="#00f" android:layout_width = "fill_parent" android:layout_height="180dp" android:layout_marginTop="340dp"/> <Button android:id="@+id/button1" android:layout_width="fill_parent" android:layout_height="180dp" android:layout_marginTop="340dp" android:text="Some Event" /> </RelativeLayout> </LinearLayout> </RelativeLayout> </LinearLayout> </RelativeLayout> </ScrollView> </LinearLayout> My approach was to make 40dp equal to 1 hr of time. Thus, whenever I would like to add an event that has a duration of 1.5 hours, I will make an 60dp button that I will place at the exact location that the time begins (12am = 0dp from the top, 1pm = 40dp from the top, 2pm = 80d from the top, etc). My questions are: Is there a better way of doing this? How can I convert my XML to be stand-alone view that could be added to any Android project? (I plan on perhaps making a blog post about the end product) Thank you!

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• Planning Database as a Service Implementation Project

  - by Nilesh Agrawal

  People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; 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font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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