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• Bouygues Telecom Gains a 360-Degree Overview of Customers and Improves Offer Acceptance Rates

  - by user511693

  With more than 10 million mobile customers and 500,000 landline customers, the mission of Bouygues Telecom is to become the premier mobile, landline, television, and internet brand in France, by focusing on customer acquisition, advice, service, and support. Project challenges included: Leverage every customer relationship and increase customer loyalty through personalized offers or promotions on landline or mobile phone contracts Build on marketing campaigns and take advantage of incoming contacts from the company’s call center, Web, and retail stores Improve acceptance rates of communication service offers “Thanks to Oracle’s Siebel CRM solutions and Oracle Real-Time Decisions, we can now meet customer requests faster, personalize offers to improve the services we provide, and gain feedback on responses to offers. This enhances our knowledge of our customers before our next contact with them, whether through the Web site, call center, or our Club retail stores.” – Eric Dobremer, IT Manager - Grand Public CRM Development, Bouygues Telecom Read about results here.

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• Create association between informations

  - by Andrea Girardi

  I deployed a project some days ago that allow to extract some medical articles using the results of a questionnaire completed by a user. For instance, if I reply on questionnaire I'm affected by Diabetes type 2 and I'm a smoker, my algorithm extracts all articles related to diabetes bubbling up all articles contains information about Diabetes type 2 and smoking. Basically we created a list of topic and, for every topic we define a kind of "guideline" that allows to extract and order informations for a user. I'm quite sure there are some better way to put on relationship two content but I was not able to find them on network. Could you suggest my a model, algorithm or paper to better understand this kind of problem and that helps me to find a faster, and more accurate way to extract information for an user?

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• Will Tracking Subdomains as Single Entity with Google Analytics Help SEO? [closed]

  - by Sam Gridley

  Possible Duplicate: Does Google Analytics data affect SEO? We have two subdomains, one for our blog and one for our ecommerce store. The blog serves to bring traffic and the store is how we monetize the site. We have them designed to appear as one large site, but I know google sees them as two sites. Here is how the subdomains look: www.example.com (store) blog.example.com (blog) I believe I can configure analytics to use subdomain tracking as explained here: http://support.google.com/googleanalytics/bin/answer.py?hl=en&answer=55524 But my question is whether this will cause google to see our 2 subdomains as one larger domain for SEO purposes. In other words, is there any relationship to how you configure google analytics and how google indexes and ranks your website(s) and pages? Is there anything I need to do in anaytics or webmaster tools to make google aware that these two subdomains work together as one website? Thanks! Sam

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• Does Submit to Index on a page with new content update Content Keywords for the site?

  - by Dan Kanze

  Using Google Webmaster Tools I'm trying to update the Content Keywords of my site. I'm confused about the relationship between Submit to Index and Content Keywords Does Fetch as Google -- Submit to Index on a previously existing indexed page containing new content expidite updating the Content Keywords crawled by the real Google bot? Does Submit to Index only submit new URL's so that previously indexed URL's still point to the older cached version until Google crawls specifically for new content on its own? Does Submit to Index have anything to do with Content Keywords or crawling new content being a previously indexed page or never been indexed page?

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• RemoveHandler Issues with Custom Events

  - by Jeff Certain

  This is a case of things being more complicated that I thought they should be. Since it took a while to figure this one out, I thought it was worth explaining and putting all of the pieces to the answer in one spot. Let me set the stage. Architecturally, I have the notion of generic producers and consumers. These put items onto, and remove items from, a queue. This provides a generic, thread-safe mechanism to load balance the creation and processing of work items in our application. Part of the IProducer(Of T) interface is: 1: Public Interface IProducer(Of T) 2: Event ItemProduced(ByVal sender As IProducer(Of T), ByVal item As T) 3: Event ProductionComplete(ByVal sender As IProducer(Of T)) 4: End Interface Nothing sinister there, is there? In order to simplify our developers’ lives, I wrapped the queue with some functionality to manage the produces and consumers. Since the developer can specify the number of producers and consumers that are spun up, the queue code manages adding event handlers as the producers and consumers are instantiated. Now, we’ve been having some memory leaks and, in order to eliminate the possibility that this was caused by weak references to event handles, I wanted to remove them. This is where it got dicey. My first attempt looked like this: 1: For Each producer As P In Producers 2: RemoveHandler producer.ItemProduced, AddressOf ItemProducedHandler 3: RemoveHandler producer.ProductionComplete, AddressOf ProductionCompleteHandler 4: producer.Dispose() 5: Next What you can’t see in my posted code are the warnings this caused. The 'AddressOf' expression has no effect in this context because the method argument to 'AddressOf' requires a relaxed conversion to the delegate type of the event. Assign the 'AddressOf' expression to a variable, and use the variable to add or remove the method as the handler.  Now, what on earth does that mean? Well, a quick Bing search uncovered a whole bunch of talk about delegates. The first solution I found just changed all parameters in the event handler to Object. Sorry, but no. I used generics precisely because I wanted type safety, not because I wanted to use Object. More searching. Eventually, I found this forum post, where Jeff Shan revealed a missing piece of the puzzle. The other revelation came from Lian_ZA in this post. However, these two only hinted at the solution. Trying some of what they suggested led to finally getting an invalid cast exception that revealed the existence of ItemProducedEventHandler. Hold on a minute! I didn’t create that delegate. There’s nothing even close to that name in my code… except the ItemProduced event in the interface. Could it be? Naaaaah. Hmmm…. Well, as it turns out, there is a delegate created by the compiler for each event. By explicitly creating a delegate that refers to the method in question, implicitly cast to the generated delegate type, I was able to remove the handlers: 1: For Each producer As P In Producers 2: Dim _itemProducedHandler As IProducer(Of T).ItemProducedEventHandler = AddressOf ItemProducedHandler 3: RemoveHandler producer.ItemProduced, _itemProducedHandler 4:  5: Dim _productionCompleteHandler As IProducer(Of T).ProductionCompleteEventHandler = AddressOf ProductionCompleteHandler 6: RemoveHandler producer.ProductionComplete, _productionCompleteHandler 7: producer.Dispose() 8: Next That’s “all” it took to finally be able to remove the event handlers and maintain type-safe code. Hopefully, this will save you the same challenges I had in trying to figure out how to fix this issue!

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• Entity type for freelance programmer

  - by Icode4food

  I am a freelance programmer just getting started. I have been running the last 6 months just as a sole prop. I am beginning to wonder if this is wise or if I had maybe better consider LLC or something. I am working alone and generally have a good relationship with my clients. I'm not asking for legal advice, I have a basic understanding of the advantages of the different setups, but rather for some experienced suggestions. Is an LLC worth the effort for just guy working by himself? What "on the ground" (not tax) advantages would I have as an LLC? Am I wide open to be sued as a sole prop?

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• From Transactions To Engagement

  - by David Dorf

  I've mentioned in the past that Oracle has invested quite a bit in acquiring social companies to build out its Social Relationship Management suite.  The concept is to shift away from transactions and towards engagement.  Social media represents a great opportunity to engage with customers, learn what they want, and personalize the shopping experience for them. I look at SRM as the bridge between traditional CRM and CX.  If you're looking for ideas, check out Five Social Retailing Suggestions and Social Analytics and the Customer.  There are lots of ways to leverage social media to enhance the customer experience and thus drive more sales. My friends over at 8th Bridge have just released their Social IQ report in which they rate retailers on their social capabilities.  They also produced a nice infographic so you can consume the data quickly, but I'd still encourage you to download the full report. Retailers interested in upping their SRM abilities should definitely stop by the Oracle booth at NRF in January.

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• How Does The Maybe Monad Relate To The Option Type?

  - by Onorio Catenacci

  I was doing a presentation on F# and was discussing the Option type when someone in the audience asked me if the Option type is F#'s implementation of the maybe monad. I know that's not the case but I did want to ask how the two concepts are related. I mean it seems to me that an option type might be the result of the operation of a maybe monad but I'm not even sure of that. Would someone elucidate the relationship between the maybe monad and the option type in those functional languages which support it?

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• Randomely loosing wireless connexion with Cubuntu 12.04

  - by statquant

  I am presently experiencing random disconnections from my wireless network. It looks like it is more and more frequent (however I have not seen any clear pattern). This is killing me... Here is some information that should help (from ubuntu forums). Thanks for reading Machine : Acer Aspire S3 statquant@euclide:~$ lsb_release -d Description: Ubuntu 12.04.1 LTS statquant@euclide:~$ uname -mr 3.2.0-33-generic x86_64 statquant@euclide:~$ sudo /etc/init.d/networking restart * Running /etc/init.d/networking restart is deprecated because it may not enable again some interfaces * Reconfiguring network interfaces... statquant@euclide:~$ lspci 02:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) statquant@euclide:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 004: ID 064e:c321 Suyin Corp. Bus 002 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. statquant@euclide:~$ ifconfig wlan0 Link encap:Ethernet HWaddr 74:de:2b:dd:c4:78 inet addr:192.168.1.3 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::76de:2bff:fedd:c478/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:913 errors:0 dropped:0 overruns:0 frame:0 TX packets:802 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:873218 (873.2 KB) TX bytes:125826 (125.8 KB) statquant@euclide:~$ iwconfig wlan0 IEEE 802.11bgn ESSID:"Bbox-D646D1" Mode:Managed Frequency:2.437 GHz Access Point: 00:19:70:80:01:6C Bit Rate=65 Mb/s Tx-Power=16 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:on Link Quality=56/70 Signal level=-54 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:71 Missed beacon:0 statquant@euclide:~$ dmesg | grep "wlan" [ 17.495866] ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 17.498950] ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 20.072015] wlan0: authenticate with 00:19:70:80:01:6c (try 1) [ 20.269853] wlan0: authenticate with 00:19:70:80:01:6c (try 2) [ 20.272386] wlan0: authenticated [ 20.298682] wlan0: associate with 00:19:70:80:01:6c (try 1) [ 20.302321] wlan0: RX AssocResp from 00:19:70:80:01:6c (capab=0x431 status=0 aid=1) [ 20.302325] wlan0: associated [ 20.307307] ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready [ 30.402292] wlan0: no IPv6 routers present statquant@euclide:~$ sudo lshw -C network [sudo] password for statquant: *-network description: Wireless interface product: AR9485 Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 01 serial: 74:de:2b:dd:c4:78 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.2.0-33-generic firmware=N/A ip=192.168.1.3 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:17 memory:c0400000-c047ffff memory:afb00000-afb0ffff statquant@euclide:~$ iwlist scan wlan0 Scan completed : Cell 01 - Address: 00:19:70:80:01:6C Channel:6 Frequency:2.437 GHz (Channel 6) Quality=56/70 Signal level=-54 dBm Encryption key:on ESSID:"Bbox-D646D1" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s Mode:Master Extra:tsf=000000125fb152bb Extra: Last beacon: 40020ms ago IE: Unknown: 000B42626F782D443634364431 IE: Unknown: 010882848B960C121824 IE: Unknown: 030106 IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: WPA Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: Unknown: 2A0100 IE: Unknown: 32043048606C IE: Unknown: DD180050F2020101820003A4000027A4000042435E0062322F00 IE: Unknown: 2D1A4C101BFF00000000000000000000000000000000000000000000 IE: Unknown: 3D1606080800000000000000000000000000000000000000 IE: Unknown: DD0900037F01010000FF7F IE: Unknown: DD0A00037F04010000000000 And... finally, please note that I did the following (after looking for fixes of similar problems), but unfortunately it did not work sudo modprobe -r iwlwifi sudo modprobe iwlwifi 11n_disable=1

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• Rapid Application Development, good, bad or ugly?

  - by chrisw

  I have been working for such a shop for the past three years and I know deep down it cannot be like this everywhere. When I think of Rapid Application Development I immediately think programming without fore-thought. For example, when my company decides to come out with a new product, they don't do any type of relationship mapping, no ER diagrams, no round table discussions on expandability. No, the senior developer that ends up working on the product puts together a screen shot walk-through of the application to show to the client. Once the client signs off on the project work is underway by the senior developer. Now you have a senior developer (I use that term "senior" loosely) coding the application in under a week with no unit testing. Well I guess the good to this is it keeps programmers employed due to the enormous amount of unforeseen "features" in the newly created application. Have any of you dealt with a company like this? If you did how did you preserve your sanity?

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• Why won't my Broadcom BCM4312 LP-PHY work with the STA driver?

  - by Jackson Taylor

  I tried the steps here for a 4312: https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx Both of these: sudo modprobe -r b43 ssb wl sudo modprobe wl return: FATAL: Module wl not found. FATAL: Error running install command for wl (this one is only for the second one actually) I tried the broadcom-sta, didn't work. What's confusing is down below in the next steps for STA with internet access it says to use the bcmwl one. So I install that and it succeeds but with some errors: sudo apt-get install bcmwl-kernel-source Reading package lists... Done Building dependency tree Reading state information... Done The following package was automatically installed and is no longer required: module-assistant Use 'apt-get autoremove' to remove it. The following NEW packages will be installed: bcmwl-kernel-source 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/1,181 kB of archives. After this operation, 3,609 kB of additional disk space will be used. Selecting previously unselected package bcmwl-kernel-source. (Reading database ... 168005 files and directories currently installed.) Unpacking bcmwl-kernel-source (from .../bcmwl-kernel-source_5.100.82.112+bdcom-0ubuntu3_amd64.deb) ... Setting up bcmwl-kernel-source (5.100.82.112+bdcom-0ubuntu3) ... Loading new bcmwl-5.100.82.112+bdcom DKMS files... Building only for 3.5.0-21-generic Building for architecture x86_64 Module build for the currently running kernel was skipped since the kernel source for this kernel does not seem to be installed. ERROR: Module b43 does not exist in /proc/modules ERROR: Module b43legacy does not exist in /proc/modules ERROR: Module ssb does not exist in /proc/modules ERROR: Module bcm43xx does not exist in /proc/modules ERROR: Module brcm80211 does not exist in /proc/modules ERROR: Module brcmfmac does not exist in /proc/modules ERROR: Module brcmsmac does not exist in /proc/modules ERROR: Module bcma does not exist in /proc/modules FATAL: Module wl not found. FATAL: Error running install command for wl update-initramfs: deferring update (trigger activated) Processing triggers for initramfs-tools ... update-initramfs: Generating /boot/initrd.img-3.5.0-21-generic jtaylor991@jtaylor991-whiteHP:~$ sudo modprobe wl FATAL: Module wl not found. FATAL: Error running install command for wl Then I do the modprobe wl commands listed above and it gives the above listed errors. It didn't work with the broadcom-sta driver either. I installed the b43 ones but nothing happened, and I don't know why so those are still installed. firmware-b43legacy-installer, b43-fwcutter and firmware-b43-lpphy-installer (yes it is a LP-PHY) are currently installed. If I go into System Settings Software Sources Additional Drivers it says "Using Broadcom 802.11 Linux STA wireless driver source from bcmwl-kernel-source (proprietary) But bcmwl-kernel-source isn't installed. I could try again but I remember rebooting and it still said this. What's funny is it found wireless networks during the Ubuntu setup/installation, I don't remember if I got it to connect or not though. I think it kept asking for a password when I put it in (yes it was right I showed password and looked at it) so I just ignored it. But right now the Enable Wireless option in the top right is just gone, it's just Enable Networking and I'm on ethernet on this HP Pavilion dv4-1435dx right here. If I run rfkill list it shows: 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no It was hard blocked at the beginning but unblocking it makes no change. Also it's a touch sensitive button, and it appears to be always orange no matter if it's enabled or not because when I touch it the hard blocked changes between yes and no in rfkill list. I think it was blue for a minute at one point. What is going on?!?! Help me! Lol, thanks for any and all of your time guys. Oh yeah this is Ubuntu 12.10 fresh install.

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• Positive reinforcements @ work [closed]

  - by nurne

  I found out that what fuels me to do well at work are positive reinforcements From bosses, colleagues, and customers My current job at a startup is very demanding My boss doesn't have time to give positive reinforcements, and also i'm always behind schedule so maybe i don't deserve positive reinforcements On the other hand i don't get any negative reinforcements, so i guess that as long as this doesn't happen - what i'm doing is ok How is your relationship with bosses colleagues and customers @ work? Do you need positive reinforcements? Do you get them? How do you make them happen? Is there some kind of standard for developers? For hi-tech? Thanks

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• Tree position terminology/naming

  - by wst

  This is a naming things question. I am processing trees (XML documents), and there are often special rules applied to nodes based on structure. It's been very difficult coming up with concise naming conventions for some cases, namely for nodes in the first position among their siblings, along with some recursive relationship: Given an arbitrary node, I want to describe its first child, and then that node's first child, and so on recursively. Given another arbitrary node, I want to describe its parent if the parent is first among its siblings, and that parent's parent if it's first, and so on recursively. Is there existing terminology to describe these tree positions? How would you name a variable or function that captures one of these cases so that it's intuitive to an unfamiliar developer trying to understand an algorithm?

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Options for Application Registry

  - by Matt Felzani

  I work for a small software company (about 200 people building 8-10 applications) and I was hoping to get some advice on products that might be out there to manage the information of which clients are using which versions of our products? The most fundamental relationship would be that a "product" has "versions" and a given "version" is used by a "client." Uses would be: Determine which clients use which products Determine which clients are on which versions of a product Determine which clients are exposed to which vulnerabilities because of the version they use Determine which clients cannot move to a new version because of a vulnerability in the new version that they may hit Determine which clients should be approached for an upgrade Any thoughts or product reviews would be greatly appreciated! Thanks in advance.

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• April Edition of the Oracle E-Business CRM Support Newsletter Available

  - by Oracle_EBS

  The April Edition of the Oracle E-Business Customer Relationship Management (CRM) Support Newsletter Document ID  1320611.1 is now available on My Oracle Support. Highlights of the April Edition include: Upgrading Customizations within EBS New Format for 12.1.3 Documentation E-Business Suite Recommended Upgrades Communities Update Directed and Useful content targeted by CRM Product Available EBS CRM Webcasts …and More! It is also worth noting that the My Oracle Support Communities, http://communities.oracle.com, are always available for quick answers to your questions.   Also, please always feel free to write us at [email protected] with any feedback on the CRM newsletter, communities or any other feedback you wish to share.

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• What diagrams, other than the class diagram and the workflow diagram, are useful for explaining how an application works?

  - by Goran_Mandic

  I am working on a small Delphi project, composed of two units. One unit is for the GUI, and the other for data management, file parsing, list iterating and so on.. I've already made a class diagram, and my workflow looks like hell- it's too complex, even for anyone to read. I've considered making a dataflow diagram, but it would be even more complex. A use case diagram wouldn't be of use either. Am I missing some diagram type which could somehow represent the relationship between my two units?

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• 10.10 Acer 7551g - hibernation and suspending don't work

  - by gonzunio

  Issue is quite the same like here, I've tried everything I found and nothing happens. If I use uswsusp, suspending works good, but graphics doesn't wake up, when I want to hibernate system, it tells me "Looking for splash system... none s2disk:snapshotting system" and nothing happens. I'm using ATI drivers, i've tried to disable kms, unload usb3 and network drivers, still nothing. Please help me, I don't want to come back to Windows after my 2-year-relationship with Linux. I can share all files I have with you, just help me.

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• MSXML4.0 SP2 is going out-of-support in April. 2010

  This is a friendly reminder that MSXML4.0 SP2 is going out-of-support on 4/13/2010. Applications using MSXML4.0 should be either migrated to MSXML6.0 or upgraded to MSXML 4.0 SP3. For more information about the Microsoft Support Lifecycle Policy, please visit the  Microsoft Lifecycle Website. You may ask why MSXML6.0 is being mentioned here and what relationship exists between two versions. Please read below for historical context: MSXML4.0 was released to the web in April 2001 to provide...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• How are design-by-contract and property-based testing (QuickCheck) related?

  - by Todd Owen

  Is their only similarity the fact that they are not xUnit (or more precisely, not based on enumerating specific test cases), or is it deeper than that? Property-based testing (using QuickCheck, ScalaCheck, etc) seem well-suited to a functional programming style where side-effects are avoided. On the other hand, Design by Contract (as implemented in Eiffel) is more suited to OOP languages: you can express post-conditions about the effects of methods, not just their return values. But both of them involve testing assertions that are true in general (rather than assertions that should be true for a specific test case). And both can be tested using randomly generated inputs (with QuickCheck this is the only way, whereas with Eiffel I believe it is an optional feature of the AutoTest tool). Is there an umbrella term to encompass both approaches? Or am I imagining a relationship that doesn't really exist.

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• How should I choose quadtree depth?

  - by Evpok

  I'm using a quadtree to prune collision detection pairs in a 2d world. How should I choose to what depth said quadtree is calculated? The world is made mostly of moving objects1, so the cost of dispatching the objects between the quadtree cells matters. What is the relationship between the gain from less collision checking and the loss from more dispatching? How can I strike a balance that performs optimally? 1 To be completely explicit, they are autonomous self-replicating cells competing for food sources. This is an attempt to show my pupils predator-prey dynamics and genetic evolution at work.

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• Cloud Adoption Challenges

  - by Herve Roggero

  Originally posted on: http://geekswithblogs.net/hroggero/archive/2013/11/07/cloud-adoption-challenges.aspxWhile cloud computing makes sense for most organizations and countless projects, I have seen customers significantly struggle with cloud adoption challenges. This blog post is not an attempt to provide a generic assessment of cloud adoption; rather it is an account of personal experiences in the field, some of which may or may not apply to your organization. Cloud First, Burst? In the rush to cloud adoption some companies have made the decision to redesign their core system with a cloud first approach. However a cloud first approach means that the system may not work anymore on-premises after it has been redesigned, specifically if the system depends on Platform as a Service (PaaS) components (such as Azure Tables). While PaaS makes sense when your company is in a position to adopt the cloud exclusively, it can be difficult to leverage with systems that need to work in different clouds or on-premises. As a result, some companies are starting to rethink their cloud strategy by designing for on-premises first, and modify only the necessary components to burst when needed in the cloud. This generally means that the components need to work equally well in any environment, which requires leveraging Infrastructure as a Service (IaaS) or additional investments for PaaS applications, or both.  What’s the Problem? Although most companies can benefit from cloud computing, not all of them can clearly identify a business reason for doing so other than in very generic terms. I heard many companies claim “it’s cheaper”, or “it allows us to scale”, without any specific metric or clear strategy behind the adoption decision. Other companies have a very clear strategy behind cloud adoption and can precisely articulate business benefits, such as “we have a 500% increase in traffic twice a year, so we need to burst in the cloud to avoid doubling our network and server capacity”. Understanding the problem being solved through by adopting cloud computing can significantly help organizations determine the optimum path and timeline to adoption. Performance or Scalability? I stopped counting the number of times I heard “the cloud doesn’t scale; our database runs faster on a laptop”.  While performance and scalability are related concepts, they are nonetheless different in nature. Performance is a measure of response time under a given load (meaning with a specific number of users), while scalability is the performance curve over various loads. For example one system could see great performance with 100 users, but timeout with 1,000 users, in which case the system wouldn’t scale. However another system could have average performance with 100 users, but display the exact same performance with 1,000,000 users, in which case the system would scale. Understanding that cloud computing does not usually provide high performance, but instead provides the tools necessary to build a scalable system (usually using PaaS services such as queuing and data federation), is fundamental to proper cloud adoption. Uptime? Last but not least, you may want to read the Service Level Agreement of your cloud provider in detail if you haven’t done so. If you are expecting 99.99% uptime annually you may be in for a surprise. Depending on the component being used, there may be no associated SLA at all! Other components may be restarted at any time, or services may experience failover conditions weekly ( or more) based on current overall conditions of the cloud service provider, most of which are outside of your control. As a result, for PaaS cloud environments (and to a certain extent some IaaS systems), applications need to assume failure and gracefully retry to be successful in the cloud in order to provide service continuity to end users. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting (http://www.bluesyntax.net). Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" and “PRO SQL Server 2012 Practices” from Apress, a PluralSight author, and runs the Azure Florida Association.

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• URIs and Resource vs Resource representation

  - by bckpwrld

  URL is an URI which identifies a resource by location. Resource representation is a view of resource's state. This view is encoded in one or more transferable formats, such as XHTML, Atom, XML, MP3 ... URIs associate resource representations with their resources a) So I assume URI identifies a resource and not resource representation? b) I've read that relationship between an URI and resource representation is one to many. Assuming we're talking about URL, how can a single URL address more than one resource representation? thank you

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• grub2 update-grub puts wrong UUID in grub.cfg for system with separate /, /boot and /home partitions

  - by keepitsimpleengineer

  It is putting in the UUID for the boot partition and not the / (root) partition. It's grub2 (1.99-21ubuntu3.1) on Xubuntu 12.04. UPDATE: ? I ran Boot Info Script 0.60, here are results? The boot info script is too big for askubuntu, but is here. The system not booting is on /dev/sdh. The booted disk, Xubuntu 12.04, is /dev/sdb. /sdh2/etc/fstab is at line 1073. The incorrect UUIDs are at line 945 and 954. "blkid" putput is at line 318. It is putting the UUID for "boot" versus "root" in boot.cfg, line 937. I have noticed that the relationship between physical drives and names in /dev vary depending on which system is booted.

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