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• Convert C++Builder AnsiString to std::string via boost::lexical_cast

  - by David Klein

  For a school assignment I have to implement a project in C++ using Borland C++ Builder. As the VCL uses AnsiString for all GUI Components I have to convert all of my std::strings to AnsiString for the sake of displaying. std::string inp = "Hello world!"; AnsiString outp(inp.c_str()); works of course but is a bit tedious to write and code duplication I want to avoid. As we use Boost in other contexts I decided to provide some helper functions go get boost::lexical_cast to work with AnsiString. Here is my implementation so far: std::istream& operator>>(std::istream& istr, AnsiString& str) { istr.exceptions(std::ios::badbit | std::ios::failbit | std::ios::eofbit); std::string s; std::getline(istr,s); str = AnsiString(s.c_str()); return istr; } In the beginning I got Access Violation after Access Violation but since I added the .exceptions() stuff the picture gets clearer. When the conversion is performed I get the following Exception: ios_base::eofbit set [Runtime Error/std::ios_base::failure] Does anyone have an idea how to fix it and can explain why the error occurs? My C++ experience is very limited. The conversion routine the other way round would be: std::ostream& operator<<(std::ostream& ostr,const AnsiString& str) { ostr << (str.c_str()); return ostr; } Maybe someone will spot an error here too :) With best regards! Edit: At the moment I'm using the edited version of Jem, it works in the beginning. After a while of using the programm the Borland Codeguard mentions some pointer arithmetic in already freed regions. Any ideas how this could be related? The Codeguard log (I'm using the german version, translations marked with stars): ------------------------------------------ Fehler 00080. 0x104230 (r) (Thread 0x07A4): Zeigerarithmetik in freigegebenem Speicher: 0x0241A238-0x0241A258. **(pointer arithmetic in freed region)** | d:\program files\borland\bds\4.0\include\dinkumware\sstream Zeile 126: | { // not first growth, adjust pointers | _Seekhigh = _Seekhigh - _Mysb::eback() + _Ptr; |> _Mysb::setp(_Mysb::pbase() - _Mysb::eback() + _Ptr, | _Mysb::pptr() - _Mysb::eback() + _Ptr, _Ptr + _Newsize); | if (_Mystate & _Noread) Aufrufhierarchie: **(stack-trace)** 0x00411731(=FOSChampion.exe:0x01:010731) d:\program files\borland\bds\4.0\include\dinkumware\sstream#126 0x00411183(=FOSChampion.exe:0x01:010183) d:\program files\borland\bds\4.0\include\dinkumware\streambuf#465 0x0040933D(=FOSChampion.exe:0x01:00833D) d:\program files\borland\bds\4.0\include\dinkumware\streambuf#151 0x00405988(=FOSChampion.exe:0x01:004988) d:\program files\borland\bds\4.0\include\dinkumware\ostream#679 0x00405759(=FOSChampion.exe:0x01:004759) D:\Projekte\Schule\foschamp\src\Server\Ansistringkonverter.h#31 0x004080C9(=FOSChampion.exe:0x01:0070C9) D:\Projekte\Schule\foschamp\lib\boost_1_34_1\boost/lexical_cast.hpp#151 Objekt (0x0241A238) [Größe: 32 Byte] war erstellt mit new **(Object was created with new)** | d:\program files\borland\bds\4.0\include\dinkumware\xmemory Zeile 28: | _Ty _FARQ *_Allocate(_SIZT _Count, _Ty _FARQ *) | { // allocate storage for _Count elements of type _Ty |> return ((_Ty _FARQ *)::operator new(_Count * sizeof (_Ty))); | } | Aufrufhierarchie: **(stack-trace)** 0x0040ED90(=FOSChampion.exe:0x01:00DD90) d:\program files\borland\bds\4.0\include\dinkumware\xmemory#28 0x0040E194(=FOSChampion.exe:0x01:00D194) d:\program files\borland\bds\4.0\include\dinkumware\xmemory#143 0x004115CF(=FOSChampion.exe:0x01:0105CF) d:\program files\borland\bds\4.0\include\dinkumware\sstream#105 0x00411183(=FOSChampion.exe:0x01:010183) d:\program files\borland\bds\4.0\include\dinkumware\streambuf#465 0x0040933D(=FOSChampion.exe:0x01:00833D) d:\program files\borland\bds\4.0\include\dinkumware\streambuf#151 0x00405988(=FOSChampion.exe:0x01:004988) d:\program files\borland\bds\4.0\include\dinkumware\ostream#679 Objekt (0x0241A238) war Gelöscht mit delete **(Object was deleted with delete)** | d:\program files\borland\bds\4.0\include\dinkumware\xmemory Zeile 138: | void deallocate(pointer _Ptr, size_type) | { // deallocate object at _Ptr, ignore size |> ::operator delete(_Ptr); | } | Aufrufhierarchie: **(stack-trace)** 0x004044C6(=FOSChampion.exe:0x01:0034C6) d:\program files\borland\bds\4.0\include\dinkumware\xmemory#138 0x00411628(=FOSChampion.exe:0x01:010628) d:\program files\borland\bds\4.0\include\dinkumware\sstream#111 0x00411183(=FOSChampion.exe:0x01:010183) d:\program files\borland\bds\4.0\include\dinkumware\streambuf#465 0x0040933D(=FOSChampion.exe:0x01:00833D) d:\program files\borland\bds\4.0\include\dinkumware\streambuf#151 0x00405988(=FOSChampion.exe:0x01:004988) d:\program files\borland\bds\4.0\include\dinkumware\ostream#679 0x00405759(=FOSChampion.exe:0x01:004759) D:\Projekte\Schule\foschamp\src\Server\Ansistringkonverter.h#31 ------------------------------------------ Ansistringkonverter.h is the file with the posted operators and line 31 is: std::ostream& operator<<(std::ostream& ostr,const AnsiString& str) { ostr << (str.c_str()); **(31)** return ostr; } Thanks for your help :)

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• DBCC CHECKDB on VVLDB and latches (Or: My Pain is Your Gain)

  - by Argenis

    Does your CHECKDB hurt, Argenis? There is a classic blog series by Paul Randal [blog|twitter] called “CHECKDB From Every Angle” which is pretty much mandatory reading for anybody who’s even remotely considering going for the MCM certification, or its replacement (the Microsoft Certified Solutions Master: Data Platform – makes my fingers hurt just from typing it). Of particular interest is the post “Consistency Options for a VLDB” – on it, Paul provides solid, timeless advice (I use the word “timeless” because it was written in 2007, and it all applies today!) on how to perform checks on very large databases. Well, here I was trying to figure out how to make CHECKDB run faster on a restored copy of one of our databases, which happens to exceed 7TB in size. The whole thing was taking several days on multiple systems, regardless of the storage used – SAS, SATA or even SSD…and I actually didn’t pay much attention to how long it was taking, or even bothered to look at the reasons why - as long as it was finishing okay and found no consistency errors. Yes – I know. That was a huge mistake, as corruption found in a database several days after taking place could only allow for further spread of the corruption – and potentially large data loss. In the last two weeks I increased my attention towards this problem, as we noticed that CHECKDB was taking EVEN LONGER on brand new all-flash storage in the SAN! I couldn’t really explain it, and were almost ready to blame the storage vendor. The vendor told us that they could initially see the server driving decent I/O – around 450Mb/sec, and then it would settle at a very slow rate of 10Mb/sec or so. “Hum”, I thought – “CHECKDB is just not pushing the I/O subsystem hard enough”. Perfmon confirmed the vendor’s observations. Dreaded @BlobEater What was CHECKDB doing all the time while doing so little I/O? Eating Blobs. It turns out that CHECKDB was taking an extremely long time on one of our frankentables, which happens to be have 35 billion rows (yup, with a b) and sucks up several terabytes of space in the database. We do have a project ongoing to purge/split/partition this table, so it’s just a matter of time before we deal with it. But the reality today is that CHECKDB is coming to a screeching halt in performance when dealing with this particular table. Checking sys.dm_os_waiting_tasks and sys.dm_os_latch_stats showed that LATCH_EX (DBCC_OBJECT_METADATA) was by far the top wait type. I remembered hearing recently about that wait from another post that Paul Randal made, but that was related to computed-column indexes, and in fact, Paul himself reminded me of his article via twitter. But alas, our pathologic table had no non-clustered indexes on computed columns. I knew that latches are used by the database engine to do internal synchronization – but how could I help speed this up? After all, this is stuff that doesn’t have a lot of knobs to tweak. (There’s a fantastic level 500 talk by Bob Ward from Microsoft CSS [blog|twitter] called “Inside SQL Server Latches” given at PASS 2010 – and you can check it out here. DISCLAIMER: I assume no responsibility for any brain melting that might ensue from watching Bob’s talk!) Failed Hypotheses Earlier on this week I flew down to Palo Alto, CA, to visit our Headquarters – and after having a great time with my Monkey peers, I was relaxing on the plane back to Seattle watching a great talk by SQL Server MVP and fellow MCM Maciej Pilecki [twitter] called “Masterclass: A Day in the Life of a Database Transaction” where he discusses many different topics related to transaction management inside SQL Server. Very good stuff, and when I got home it was a little late – that slow DBCC CHECKDB that I had been dealing with was way in the back of my head. As I was looking at the problem at hand earlier on this week, I thought “How about I set the database to read-only?” I remembered one of the things Maciej had (jokingly) said in his talk: “if you don’t want locking and blocking, set the database to read-only” (or something to that effect, pardon my loose memory). I immediately killed the CHECKDB which had been running painfully for days, and set the database to read-only mode. Then I ran DBCC CHECKDB against it. It started going really fast (even a bit faster than before), and then throttled down again to around 10Mb/sec. All sorts of expletives went through my head at the time. Sure enough, the same latching scenario was present. Oh well. I even spent some time trying to figure out if NUMA was hurting performance. Folks on Twitter made suggestions in this regard (thanks, Lonny! [twitter]) …Eureka? This past Friday I was still scratching my head about the whole thing; I was ready to start profiling with XPERF to see if I could figure out which part of the engine was to blame and then get Microsoft to look at the evidence. After getting a bunch of good news I’ll blog about separately, I sat down for a figurative smack down with CHECKDB before the weekend. And then the light bulb went on. A sparse column. I thought that I couldn’t possibly be experiencing the same scenario that Paul blogged about back in March showing extreme latching with non-clustered indexes on computed columns. Did I even have a non-clustered index on my sparse column? As it turns out, I did. I had one filtered non-clustered index – with the sparse column as the index key (and only column). To prove that this was the problem, I went and setup a test. Yup, that'll do it The repro is very simple for this issue: I tested it on the latest public builds of SQL Server 2008 R2 SP2 (CU6) and SQL Server 2012 SP1 (CU4). First, create a test database and a test table, which only needs to contain a sparse column: CREATE DATABASE SparseColTest; GO USE SparseColTest; GO CREATE TABLE testTable (testCol smalldatetime SPARSE NULL); GO INSERT INTO testTable (testCol) VALUES (NULL); GO 1000000 That’s 1 million rows, and even though you’re inserting NULLs, that’s going to take a while. In my laptop, it took 3 minutes and 31 seconds. Next, we run DBCC CHECKDB against the database: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; This runs extremely fast, as least on my test rig – 198 milliseconds. Now let’s create a filtered non-clustered index on the sparse column: CREATE NONCLUSTERED INDEX [badBadIndex] ON testTable (testCol) WHERE testCol IS NOT NULL; With the index in place now, let’s run DBCC CHECKDB one more time: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; In my test system this statement completed in 11433 milliseconds. 11.43 full seconds. Quite the jump from 198 milliseconds. I went ahead and dropped the filtered non-clustered indexes on the restored copy of our production database, and ran CHECKDB against that. We went down from 7+ days to 19 hours and 20 minutes. Cue the “Argenis is not impressed” meme, please, Mr. LaRock. My pain is your gain, folks. Go check to see if you have any of such indexes – they’re likely causing your consistency checks to run very, very slow. Happy CHECKDBing, -Argenis ps: I plan to file a Connect item for this issue – I consider it a pretty serious bug in the engine. After all, filtered indexes were invented BECAUSE of the sparse column feature – and it makes a lot of sense to use them together. Watch this space and my twitter timeline for a link.

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• Announcing: Improvements to the Windows Azure Portal

  - by ScottGu

  Earlier today we released a number of enhancements to the new Windows Azure Management Portal.  These new capabilities include: Service Bus Management and Monitoring Support for Managing Co-administrators Import/Export support for SQL Databases Virtual Machine Experience Enhancements Improved Cloud Service Status Notifications Media Services Monitoring Support Storage Container Creation and Access Control Support All of these improvements are now live in production and available to start using immediately.  Below are more details on them: Service Bus Management and Monitoring The new Windows Azure Management Portal now supports Service Bus management and monitoring. Service Bus provides rich messaging infrastructure that can sit between applications (or between cloud and on-premise environments) and allow them to communicate in a loosely coupled way for improved scale and resiliency. With the new Service Bus experience, you can now create and manage Service Bus Namespaces, Queues, Topics, Relays and Subscriptions. You can also get rich monitoring for Service Bus Queues, Topics and Subscriptions. To create a Service Bus namespace, you can now select the “Service Bus” tab in the Windows Azure portal and then simply select the CREATE command: Doing so will bring up a new “Create a Namespace” dialog that allows you to name and create a new Service Bus Namespace: Once created, you can obtain security credentials associated with the Namespace via the ACCESS KEY command. This gives you the ability to obtain the connection string associated with the service namespace. You can copy and paste these values into any application that requires these credentials: It is also now easy to create Service Bus Queues and Topics via the NEW experience in the portal drawer.  Simply click the NEW command and navigate to the “App Services” category to create a new Service Bus entity: Once you provision a new Queue or Topic it can be managed in the portal.  Clicking on a namespace will display all queues and topics within it: Clicking on an item in the list will allow you to drill down into a dashboard view that allows you to monitor the activity and traffic within it, as well as perform operations on it. For example, below is a view of an “orders” queue – note how we now surface both the incoming and outgoing message flow rate, as well as the total queue length and queue size: To monitor pub/sub subscriptions you can use the ADD METRICS command within a topic and select a specific subscription to monitor. Support for Managing Co-Administrators You can now add co-administrators for your Windows Azure subscription using the new Windows Azure Portal. This allows you to share management of your Windows Azure services with other users. Subscription co-administrators share the same administrative rights and permissions that service administrator have - except a co-administrator cannot change or view billing details about the account, nor remove the service administrator from a subscription. In the SETTINGS section, click on the ADMINISTRATORS tab, and select the ADD button to add a co-administrator to your subscription: To add a co-administrator, you specify the email address for a Microsoft account (formerly Windows Live ID) or an organizational account, and choose the subscription you want to add them to: You can later update the subscriptions that the co-administrator has access to by clicking on the EDIT button, and then select or deselect the subscriptions to which they belong. Import/Export Support for SQL Databases The Windows Azure administration portal now supports importing and exporting SQL Databases to/from Blob Storage.  Databases can be imported/exported to blob storage using the same BACPAC file format that is supported with SQL Server 2012.  Among other benefits, this makes it easy to copy and migrate databases between on-premise and cloud environments. SQL Databases now have an EXPORT command in the bottom drawer that when pressed will prompt you to save your database to a Windows Azure storage container: The UI allows you to choose an existing storage account or create a new one, as well as the name of the BACPAC file to persist in blob storage: You can also now import and create a new SQL Database by using the NEW command.  This will prompt you to select the storage container and file to import the database from: The Windows Azure Portal enables you to monitor the progress of import and export operations. If you choose to log out of the portal, you can come back later and check on the status of all of the operations in the new history tab of the SQL Database server – this shows your entire import and export history and the status (success/fail) of each: Enhancements to the Virtual Machine Experience One of the common pain-points we have heard from customers using the preview of our new Virtual Machine support has been the inability to delete the associated VHDs when a VM instance (or VM drive) gets deleted. Prior to today’s release the VHDs would continue to be in your storage account and accumulate storage charges. You can now navigate to the Disks tab within the Virtual Machine extension, select a VM disk to delete, and click the DELETE DISK command: When you click the DELETE DISK button you have the option to delete the disk + associated .VHD file (completely clearing it from storage).  Alternatively you can delete the disk but still retain a .VHD copy of it in storage. Improved Cloud Service Status Notifications The Windows Azure portal now exposes more information of the health status of role instances.  If any of the instances are in a non-running state, the status at the top of the dashboard will summarize the status (and update automatically as the role health changes): Clicking the instance hyperlink within this status summary view will navigate you to a detailed role instance view, and allow you to get more detailed health status of each of the instances.  The portal has been updated to provide more specific status information within this detailed view – giving you better visibility into the health of your app: Monitoring Support for Media Services Windows Azure Media Services allows you to create media processing jobs (for example: encoding media files) in your Windows Azure Media Services account. In the Windows Azure Portal, you can now monitor the number of encoding jobs that are queued up for processing as well as active, failed and queued tasks for encoding jobs. On your media services account dashboard, you can visualize the monitoring data for last 6 hours, 24 hours or 7 days. Storage Container Creation and Access Control Support You can now create Windows Azure Storage storage containers from within the Windows Azure Portal.  After selecting a storage account, you can navigate to the CONTAINERS tab and click the ADD CONTAINER command: This will display a dialog that lets you name the new container and control access to it: You can also update the access setting as well as container metadata of existing containers by selecting one and then using the new EDIT CONTAINER command: This will then bring up the edit container dialog that allows you to change and save its settings: In addition to creating and editing containers, you can click on them within the portal to drill-in and view blobs within them.  Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. We’ll have even more new features and enhancements coming later this month – including support for the recent Windows Server 2012 and .NET 4.5 releases (we will enable new web and worker role images with Windows Server 2012 and .NET 4.5, and support .NET 4.5 with Websites).  Keep an eye out on my blog for details as these new features become available. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Developing a Cost Model for Cloud Applications

  - by BuckWoody

  Note - please pay attention to the date of this post. As much as I attempt to make the information below accurate, the nature of distributed computing means that components, units and pricing will change over time. The definitive costs for Microsoft Windows Azure and SQL Azure are located here, and are more accurate than anything you will see in this post: http://www.microsoft.com/windowsazure/offers/  When writing software that is run on a Platform-as-a-Service (PaaS) offering like Windows Azure / SQL Azure, one of the questions you must answer is how much the system will cost. I will not discuss the comparisons between on-premise costs (which are nigh impossible to calculate accurately) versus cloud costs, but instead focus on creating a general model for estimating costs for a given application. You should be aware that there are (at this writing) two billing mechanisms for Windows and SQL Azure: “Pay-as-you-go” or consumption, and “Subscription” or commitment. Conceptually, you can consider the former a pay-as-you-go cell phone plan, where you pay by the unit used (at a slightly higher rate) and the latter as a standard cell phone plan where you commit to a contract and thus pay lower rates. In this post I’ll stick with the pay-as-you-go mechanism for simplicity, which should be the maximum cost you would pay. From there you may be able to get a lower cost if you use the other mechanism. In any case, the model you create should hold. Developing a good cost model is essential. As a developer or architect, you’ll most certainly be asked how much something will cost, and you need to have a reliable way to estimate that. Businesses and Organizations have been used to paying for servers, software licenses, and other infrastructure as an up-front cost, and power, people to the systems and so on as an ongoing (and sometimes not factored) cost. When presented with a new paradigm like distributed computing, they may not understand the true cost/value proposition, and that’s where the architect and developer can guide the conversation to make a choice based on features of the application versus the true costs. The two big buckets of use-types for these applications are customer-based and steady-state. In the customer-based use type, each successful use of the program results in a sale or income for your organization. Perhaps you’ve written an application that provides the spot-price of foo, and your customer pays for the use of that application. In that case, once you’ve estimated your cost for a successful traversal of the application, you can build that into the price you charge the user. It’s a standard restaurant model, where the price of the meal is determined by the cost of making it, plus any profit you can make. In the second use-type, the application will be used by a more-or-less constant number of processes or users and no direct revenue is attached to the system. A typical example is a customer-tracking system used by the employees within your company. In this case, the cost model is often created “in reverse” - meaning that you pilot the application, monitor the use (and costs) and that cost is held steady. This is where the comparison with an on-premise system becomes necessary, even though it is more difficult to estimate those on-premise true costs. For instance, do you know exactly how much cost the air conditioning is because you have a team of system administrators? This may sound trivial, but that, along with the insurance for the building, the wiring, and every other part of the system is in fact a cost to the business. There are three primary methods that I’ve been successful with in estimating the cost. None are perfect, all are demand-driven. The general process is to lay out a matrix of: components units cost per unit and then multiply that times the usage of the system, based on which components you use in the program. That sounds a bit simplistic, but using those metrics in a calculation becomes more detailed. In all of the methods that follow, you need to know your application. The components for a PaaS include computing instances, storage, transactions, bandwidth and in the case of SQL Azure, database size. In most cases, architects start with the first model and progress through the other methods to gain accuracy. Simple Estimation The simplest way to calculate costs is to architect the application (even UML or on-paper, no coding involved) and then estimate which of the components you’ll use, and how much of each will be used. Microsoft provides two tools to do this - one is a simple slider-application located here: http://www.microsoft.com/windowsazure/pricing-calculator/  The other is a tool you download to create an “Return on Investment” (ROI) spreadsheet, which has the advantage of leading you through various questions to estimate what you plan to use, located here: https://roianalyst.alinean.com/msft/AutoLogin.do?d=176318219048082115  You can also just create a spreadsheet yourself with a structure like this: Program Element Azure Component Unit of Measure Cost Per Unit Estimated Use of Component Total Cost Per Component Cumulative Cost               Of course, the consideration with this model is that it is difficult to predict a system that is not running or hasn’t even been developed. Which brings us to the next model type. Measure and Project A more accurate model is to actually write the code for the application, using the Software Development Kit (SDK) which can run entirely disconnected from Azure. The code should be instrumented to estimate the use of the application components, logging to a local file on the development system. A series of unit and integration tests should be run, which will create load on the test system. You can use standard development concepts to track this usage, and even use Windows Performance Monitor counters. The best place to start with this method is to use the Windows Azure Diagnostics subsystem in your code, which you can read more about here: http://blogs.msdn.com/b/sumitm/archive/2009/11/18/introducing-windows-azure-diagnostics.aspx This set of API’s greatly simplifies tracking the application, and in fact you can use this information for more than just a cost model. After you have the tracking logs, you can plug the numbers into ay of the tools above, which should give a representative cost or in some cases a unit cost. The consideration with this model is that the SDK fabric is not a one-to-one comparison with performance on the actual Windows Azure fabric. Those differences are usually smaller, but they do need to be considered. Also, you may not be able to accurately predict the load on the system, which might lead to an architectural change, which changes the model. This leads us to the next, most accurate method for a cost model. Sample and Estimate Using standard statistical and other predictive math, once the application is deployed you will get a bill each month from Microsoft for your Azure usage. The bill is quite detailed, and you can export the data from it to do analysis, and using methods like regression and so on project out into the future what the costs will be. I normally advise that the architect also extrapolate a unit cost from those metrics as well. This is the information that should be reported back to the executives that pay the bills: the past cost, future projected costs, and unit cost “per click” or “per transaction”, as your case warrants. The challenge here is in the model itself - statistical methods are not foolproof, and the larger the sample (in this case I recommend the entire population, not a smaller sample) is key. References and Tools Articles: http://blogs.msdn.com/b/patrick_butler_monterde/archive/2010/02/10/windows-azure-billing-overview.aspx http://technet.microsoft.com/en-us/magazine/gg213848.aspx http://blog.codingoutloud.com/2011/06/05/azure-faq-how-much-will-it-cost-me-to-run-my-application-on-windows-azure/ http://blogs.msdn.com/b/johnalioto/archive/2010/08/25/10054193.aspx http://geekswithblogs.net/iupdateable/archive/2010/02/08/qampa-how-can-i-calculate-the-tco-and-roi-when.aspx   Other Tools: http://cloud-assessment.com/ http://communities.quest.com/community/cloud_tools

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• PASS: Election Changes for 2011

  - by Bill Graziano

  Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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• 10 tape technology features that make you go hmm.

  - by Karoly Vegh

  A week ago an Oracle/StorageTek Tape Specialist, Christian Vanden Balck, visited Vienna, and agreed to visit customers to do techtalks and update them about the technology boom going around tape. I had the privilege to attend some of his sessions and noted the information and features that took the customers by surprise and made them think. Allow me to share the top 10: I. StorageTek as a brand: StorageTek is one of he strongest names in the Tape field. The brand itself was valued so much by customers that even after Sun Microsystems acquiring StorageTek and the Oracle acquiring Sun the brand lives on with all the Oracle tapelibraries are officially branded StorageTek.See http://www.oracle.com/us/products/servers-storage/storage/tape-storage/overview/index.html II. Disk information density limitations: Disk technology struggles with information density. You haven't seen the disk sizes exploding lately, have you? That's partly because there are physical limits on a disk platter. The size is given, the number of platters is limited, they just can't grow, and are running out of physical area to write to. Now, in a T10000C tape cartridge we have over 1000m long tape. There you go, you have got your physical space and don't need to stuff all that data crammed together. You can write in a reliable pattern, and have space to grow too. III. Oracle has a market share of 62% worldwide in recording head manufacturing. That's right. If you are running LTO drives, with a good chance you rely on StorageTek production. That's two out of three LTO recording heads produced worldwide.  IV. You can store 1 Exabyte data in a single tape library. Yes, an Exabyte. That is 1000 Petabytes. Or, a million Terabytes. A thousand million GigaBytes. You can store that in a stacked StorageTek SL8500 tapelibrary. In one SL8500 you can put 10.000 T10000C cartridges, that store 10TB data (compressed). You can stack 10 of these SL8500s together. Boom. 1000.000 TB.(n.b.: stacking means interconnecting the libraries. Yes, cartridges are moved between the stacked libraries automatically.)  V. EMC: 'Tape doesn't suck after all. We moved on.': Do you remember the infamous 'Tape sucks, move on' Datadomain slogan? Of course they had to put it that way, having only had disk products. But here's a fun fact: on the EMCWorld 2012 there was a major presence of a Tape-tech company - EMC, in a sudden burst of sanity is embracing tape again. VI. The miraculous T10000C: Oracle StorageTek has developed an enterprise-grade tapedrive and cartridge, the T10000C. With awesome numbers: The Cartridge: Native 5TB capacity, 10TB with compression Over a kilometer long tape within the cartridge. And it's locked when unmounted, no rattling of your data.  Replaced the metalparticles datalayer with BaFe (bariumferrite) - metalparticles lose around 7% of magnetism within 30 days. BaFe does not. Yes we employ solid-state physicists doing R&D on demagnetisation in our labs. Can be partitioned, storage tiering within the cartridge!  The Drive: 2GB Cache Encryption implemented in HW - no performance hit 252 MB/s native sustained data rate, beats disk technology by far. Not to mention peak throughput.  Leading the tape while never touching the data side of it, protecting your data physically too Data integritiy checking (CRC recalculation) on tape within the drive without having to read it back to the server reordering data from tape-order, delivering it back in application-order  writing 32 tracks at once, reading them back for CRC check at once VII. You only use 20% of your data on a regular basis. The rest 80% is just lying around for years. On continuously spinning disks. Doubly consuming energy (power+cooling), blocking diskstorage capacity. There is a solution called SAM (Storage Archive Manager) that provides you a filesystem unifying disk and tape, moving data on-demand and for clients transparently between the different storage tiers. You can share these filesystems with NFS or CIFS for clients, and enjoy the low TCO of tape. Tapes don't spin. They sit quietly in their slots, storing 10TB data, using no energy, producing no heat, automounted when a client accesses their data.See: http://www.oracle.com/us/products/servers-storage/storage/storage-software/storage-archive-manager/overview/index.html VIII. HW supported for three decades: Did you know that the original PowderHorn library was released in '87 and has been only discontinued in 2010? That is over two decades of supported operation. Tape libraries are - just like the data carrying on tapecartridges - built for longevity. Oh, and the T10000C cartridge has 30-year archival life for long-term retention.  IX. Tape is easy to manage: Have you heard of Tape Storage Analytics? It is a central graphical tool to summarize, monitor, analyze dataflow, health and performance of drives and libraries, see: http://www.oracle.com/us/products/servers-storage/storage/tape-storage/tape-analytics/overview/index.html X. The next generation: The T10000B drives were able to reuse the T10000A cartridges and write on them even more data. On the same cartridges. We call this investment protection, and this is very important for Oracle for the future too. We usually support two generations of cartridges together. The current drive is a T10000C. (...I know I promised to enlist 10, but I got still two more I really want to mention. Allow me to work around the problem: ) X++. The TallBots, the robots moving around the cartridges in the StorageTek library from tapeslots to the drives are cableless. Cables, belts, chains running to moving parts in a library cause maintenance downtimes. So StorageTek eliminated them. The TallBots get power, commands, even firmwareupgrades through the rails they are running on. Also, the TallBots don't just hook'n'pull the tapes out of their slots, they actually grip'n'lift them out. No friction, no scratches, no zillion little plastic particles floating around in the library, in the drives, on your data. (X++)++: Tape beats SSDs and Disks. In terms of throughput (252 MB/s), in terms of TCO: disks cause around 290x more power and cooling, in terms of capacity: 10TB on a single media and soon more.  So... do you need to store large amounts of data? Are you legally bound to archive it for dozens of years? Would you benefit from automatic storage tiering? Have you got large mediachunks to be streamed at times? Have you got power and cooling issues in the growing datacenters? Do you find EMC's 180° turn of tape attitude interesting, but appreciate it at the same time? With all that, you aren't alone. The most data on this planet is stored on tape. Tape is coming. Big time.

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• first install for windows eight.....da beta

  - by raysmithequip

  The W8 preview is now installed and I am enjoying it.  I remember the learning curve of my first unix machine back in the eighties, this ain't that.It is normal for me to do the first os install with a keyboard and low end monitor...you never know what you'll encounter out in the field.  The OS took like a fish to water.  I used a low end INTEL motherboard dp55w I gathered on the cheap, an 1157 i5 from the used bin a pair of 6 gig ddr3 sticks, a rosewell 550 watt power supply a cheap used twenty buck sub 200g wd sata drive, a half working dvd burner and an asus fanless nvidia vid card, not a great one but Sub 50.00 on newey eggey...I did have to hunt the ms forums for a key and of course to activate the thing, if dos would of needed this outmoded ritual, we would still be on cpm and osborne would be a household name, of course little do people know that this ritual was common as far back as the seventies on att unix installs....not, but it was possible, I used to joke about when I ran a bbs, what hell would of been wrought had dos 3.2 machines been required to dial into my bbs to send fido mail to ms and wait for an acknowledgement.  All in all the thing was pushing a seven on the ms richter scale, not including the vid card, sadly it came in at just a tad over three....I wanted to evaluate it for a possible replacement on critical machines that in the past went down due to a vid card fan failure....you have no idea what a customer thinks when you show them a failed vid card fan..."you mean that little plastic piece of junk caused all this!!??!!!"...yea man.  Some production machines don't need any sort of vid, I will at least keep it on the maybe list for those, MTBF is a very important factor, some big box stores should put percentage of failure rate within 24 month estimates on the outside of the carton for sure.  And a warning that the power supplies are already at their limit.  Let's face it, today even 550w can be iffy.A few neat eye candy improvements over the earlier windows is nice, the metro screen is nice, anyone who has used a newer phone recently will intuitively drag their fingers across the screen....lot of good that was with no mouse or touch screen though.  Lucky me, I have been using windows since day one, I still have a copy of win 2.0 (and every other version) for no good reason.  Still the old ix collection of disks is much larger, recompiling any kernal is another silly ritual, same machine, different day, same recompile...argh. Rh is my all time fav, mandrake was always missing something, like it rewrote the init file or something, novell is ok as long as you stay on the beaten path and of course ubuntu normally recompiles with the same errors consistantly....makes life easy that way....no errors on windows eight, just a screen that did not match the installed hardware, natuarally I alt tabbed right out of it, then hit the flag key to find the start menu....no start button. I miss the start button already. Keyboard cowboy funnin and I was browsing the harddrive, nothing stunning there, I like that, means I can find stuff. Only I can't find what I want, the start button....the start menu is that first screen for touch tablets. No biggie for useruser, that is where they will want to be, I can see that. Admins won't want to be there, it is easy enough to get the control panel a bazzilion other ways though, just not the start button. (see a pattern here?). Personally, from the keyboard I find it fun to hit the carets along the location bar at the top of the explorer screen with tabs and arrows and choose SHOW ALL CONTROL PANEL ITEMS, or thereabouts. Bottom line, I love seven and I'll love eight even more!...very happy I did not have to follow the normal rule of thumb (a customer watching me build a system and asking questions said "oh I get it, so every piece you put in there is basically a hundred bucks, right?)...ok, sure, pretty much, more or less, well, ya dude.  It will be WAY past october till I get a real touch screen but I did pick up a pair of cheap tatungs so I can try the NEW main start screen, I parse a lot of folders and have a vision of how a pair of touch screens will be easier than landing a rover on mars.  Ok.  fine, they are way smallish, and I don't expect multitouch to work but we are talking a few percent of a new 21 inch viewsonic touch screen.  Will this OS be a game changer?  I don't know.  Bottom line with all the pads and droids in the world, it is more of a catch up move at first glance.  Not something ms is used to.  An app store?  I can see ms's motivation, the others have it.  I gather there will not be gadgets there, go ahead and see what ms did  to the once populated gadget page...go ahead, google gadgets and take a gander, used to hundreds of gadgets, they are already gone.  They replaced gadgets?  sort of, I'll drop that, it's a bit of a sore point for me.  More of interest was what happened when I downloaded stuff off codeplex and some other normal programs that I like, like orbitron, top o' my list!!...cardware it is...anyways, click on the exe, get a screen, normal for windows, this one indicated that I was not running a normal windows program and had a button for  exit the install, naw, I hit details, a hidden run program anyways came into view....great, my path to the normal windows has detected a program tha.....yea ok, acl is on, fine, moving along I got orbitron installed in record time and was tracking the iss on the newest Microsoft OS, beta of course, felt like the first time I setup bsd all those year ago...FUN!!...I suppose I gotta start to think about budgeting for the real os when it comes out in october, by then I should have a rasberry pi and be done with fedora remixed.  Of course that sounds like fun too!!  I would use this OS on a tablet or phone.  I don't like the idea of being hearded to an app store, don't like that on anything, we are americans and want real choices not marketed hype, lest you are younger with opm (other peoples money).   This os would be neat on a zune, but I suspect the zune is a gonner, I am rooting for microsoft, after all their default password is not admin anymore, nor alpine,  it's blank. Others force a password, my first fawn password was so long I could not even log into it with the password in front of me, who the heck uses %$# anyways, and if I was writing a brute force attack what the heck kinda impasse is that anyways at .00001 microseconds of a code execution cycle (just a non qualified number, not a real clock speed)....AI is where it will be before too long, MS is on that path, perhaps soon someone will sit down and write an app for the kinect that watches your eyes while you scan the new main start screen, clicking on the big E icon when you blink.....boy is that going to be fun!!!! sure. Blink,dammit,blink,dammit...... OPM no doubt.I like windows eight, we are moving forwards, better keep a close eye on ubuntu.  The real clinch comes when open source becomes paid source......don't blink, I already see plenty of very expensive 'ix apps, some even in app stores already.  more to come.......

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• NUMA-aware placement of communication variables

  - by Dave

  For classic NUMA-aware programming I'm typically most concerned about simple cold, capacity and compulsory misses and whether we can satisfy the miss by locally connected memory or whether we have to pull the line from its home node over the coherent interconnect -- we'd like to minimize channel contention and conserve interconnect bandwidth. That is, for this style of programming we're quite aware of where memory is homed relative to the threads that will be accessing it. Ideally, a page is collocated on the node with the thread that's expected to most frequently access the page, as simple misses on the page can be satisfied without resorting to transferring the line over the interconnect. The default "first touch" NUMA page placement policy tends to work reasonable well in this regard. When a virtual page is first accessed, the operating system will attempt to provision and map that virtual page to a physical page allocated from the node where the accessing thread is running. It's worth noting that the node-level memory interleaving granularity is usually a multiple of the page size, so we can say that a given page P resides on some node N. That is, the memory underlying a page resides on just one node. But when thinking about accesses to heavily-written communication variables we normally consider what caches the lines underlying such variables might be resident in, and in what states. We want to minimize coherence misses and cache probe activity and interconnect traffic in general. I don't usually give much thought to the location of the home NUMA node underlying such highly shared variables. On a SPARC T5440, for instance, which consists of 4 T2+ processors connected by a central coherence hub, the home node and placement of heavily accessed communication variables has very little impact on performance. The variables are frequently accessed so likely in M-state in some cache, and the location of the home node is of little consequence because a requester can use cache-to-cache transfers to get the line. Or at least that's what I thought. Recently, though, I was exploring a simple shared memory point-to-point communication model where a client writes a request into a request mailbox and then busy-waits on a response variable. It's a simple example of delegation based on message passing. The server polls the request mailbox, and having fetched a new request value, performs some operation and then writes a reply value into the response variable. As noted above, on a T5440 performance is insensitive to the placement of the communication variables -- the request and response mailbox words. But on a Sun/Oracle X4800 I noticed that was not the case and that NUMA placement of the communication variables was actually quite important. For background an X4800 system consists of 8 Intel X7560 Xeons . Each package (socket) has 8 cores with 2 contexts per core, so the system is 8x8x2. Each package is also a NUMA node and has locally attached memory. Every package has 3 point-to-point QPI links for cache coherence, and the system is configured with a twisted ladder "mobius" topology. The cache coherence fabric is glueless -- there's not central arbiter or coherence hub. The maximum distance between any two nodes is just 2 hops over the QPI links. For any given node, 3 other nodes are 1 hop distant and the remaining 4 nodes are 2 hops distant. Using a single request (client) thread and a single response (server) thread, a benchmark harness explored all permutations of NUMA placement for the two threads and the two communication variables, measuring the average round-trip-time and throughput rate between the client and server. In this benchmark the server simply acts as a simple transponder, writing the request value plus 1 back into the reply field, so there's no particular computation phase and we're only measuring communication overheads. In addition to varying the placement of communication variables over pairs of nodes, we also explored variations where both variables were placed on one page (and thus on one node) -- either on the same cache line or different cache lines -- while varying the node where the variables reside along with the placement of the threads. The key observation was that if the client and server threads were on different nodes, then the best placement of variables was to have the request variable (written by the client and read by the server) reside on the same node as the client thread, and to place the response variable (written by the server and read by the client) on the same node as the server. That is, if you have a variable that's to be written by one thread and read by another, it should be homed with the writer thread. For our simple client-server model that means using split request and response communication variables with unidirectional message flow on a given page. This can yield up to twice the throughput of less favorable placement strategies. Our X4800 uses the QPI 1.0 protocol with source-based snooping. Briefly, when node A needs to probe a cache line it fires off snoop requests to all the nodes in the system. Those recipients then forward their response not to the original requester, but to the home node H of the cache line. H waits for and collects the responses, adjudicates and resolves conflicts and ensures memory-model ordering, and then sends a definitive reply back to the original requester A. If some node B needed to transfer the line to A, it will do so by cache-to-cache transfer and let H know about the disposition of the cache line. A needs to wait for the authoritative response from H. So if a thread on node A wants to write a value to be read by a thread on node B, the latency is dependent on the distances between A, B, and H. We observe the best performance when the written-to variable is co-homed with the writer A. That is, we want H and A to be the same node, as the writer doesn't need the home to respond over the QPI link, as the writer and the home reside on the very same node. With architecturally informed placement of communication variables we eliminate at least one QPI hop from the critical path. Newer Intel processors use the QPI 1.1 coherence protocol with home-based snooping. As noted above, under source-snooping a requester broadcasts snoop requests to all nodes. Those nodes send their response to the home node of the location, which provides memory ordering, reconciles conflicts, etc., and then posts a definitive reply to the requester. In home-based snooping the snoop probe goes directly to the home node and are not broadcast. The home node can consult snoop filters -- if present -- and send out requests to retrieve the line if necessary. The 3rd party owner of the line, if any, can respond either to the home or the original requester (or even to both) according to the protocol policies. There are myriad variations that have been implemented, and unfortunately vendor terminology doesn't always agree between vendors or with the academic taxonomy papers. The key is that home-snooping enables the use of a snoop filter to reduce interconnect traffic. And while home-snooping might have a longer critical path (latency) than source-based snooping, it also may require fewer messages and less overall bandwidth. It'll be interesting to reprise these experiments on a platform with home-based snooping. While collecting data I also noticed that there are placement concerns even in the seemingly trivial case when both threads and both variables reside on a single node. Internally, the cores on each X7560 package are connected by an internal ring. (Actually there are multiple contra-rotating rings). And the last-level on-chip cache (LLC) is partitioned in banks or slices, which with each slice being associated with a core on the ring topology. A hardware hash function associates each physical address with a specific home bank. Thus we face distance and topology concerns even for intra-package communications, although the latencies are not nearly the magnitude we see inter-package. I've not seen such communication distance artifacts on the T2+, where the cache banks are connected to the cores via a high-speed crossbar instead of a ring -- communication latencies seem more regular.

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Augmenting your Social Efforts via Data as a Service (DaaS)

  - by Mike Stiles

  The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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• Ubuntu 12.04 + Wifi not working

  - by user171154

  i'm having problems connecting over wireless. At the moment, I'm using wicd. It seems to get stuck on "Verifying AP association...". Without wicd I can get the connection up and ping the Net - but if I take eth0 down (ifconfig eth0 down), my wireless goes away too (same result if I unplug the wire instead). wicd is the only way I can bring eth0 back (which is the main reason I'm using it) - ifconfig eth0 and/or ifup eth0 do not re-enable the connection (I just discovered it leaves out the gateway. Adding the gateway back in re-enables the connection including wifi; I didn't want to delete the info about wicd above in case it gives someone an idea.) Doing it manually, despite the errors (which it would be nice to also resolve) - allows me to ping the outside world: ifup wlan0 ioctl[SIOCSIWENCODEEXT]: Invalid argument ioctl[SIOCSIWENCODEEXT]: Invalid argument ssh stop/waiting ssh start/running, process 17336 ping -I wlan0 -c 4 8.8.8.8 PING 8.8.8.8 (8.8.8.8) from 192.168.0.12 wlan0: 56(84) bytes of data. 64 bytes from 8.8.8.8: icmp_req=1 ttl=43 time=48.8 ms 64 bytes from 8.8.8.8: icmp_req=2 ttl=43 time=47.9 ms 64 bytes from 8.8.8.8: icmp_req=3 ttl=43 time=48.7 ms 64 bytes from 8.8.8.8: icmp_req=4 ttl=43 time=53.2 ms --- 8.8.8.8 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3003ms rtt min/avg/max/mdev = 47.975/49.711/53.235/2.063 ms # iwconfig lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"TPLINK" Mode:Managed Frequency:2.427 GHz Access Point: 64:66:xx:xx:xx:22 Bit Rate=108 Mb/s Tx-Power=27 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off Link Quality=70/70 Signal level=-39 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:3 Missed beacon:0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 01 serial: f0:7d:68:c1:b4:13 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.2.0-67-generic-pae firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:17 memory:dfbf0000-dfbfffff ip route default via 192.168.0.1 dev eth0 default via 192.168.0.1 dev wlan0 metric 100 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.102 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.12 (For the record, I have no idea what the 169.254.0.0 address is doing there.) uname -a 3.2.0-67-generic-pae #101-Ubuntu SMP Tue Jul 15 18:04:54 UTC 2014 i686 i686 i386 GNU/Linux lshw -C network *-network description: Ethernet interface product: NetXtreme BCM5751 Gigabit Ethernet PCI Express vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: 01 serial: 00:11:11:59:fc:09 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=5751-v3.23a ip=192.168.0.102 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:16 memory:dfcf0000-dfcfffff *-network description: Wireless interface product: AR5418 Wireless Network Adapter [AR5008E 802.11(a)bgn] (PCI-Express) vendor: Qualcomm Atheros physical id: 0 /etc/network/interfaces # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback source /etc/network/interfaces.eth0 source /etc/network/interfaces.wlan0 /etc/network/interfaces.eth0 #Main Interface auto eth0 iface eth0 inet static address 192.168.0.102 netmask 255.255.255.0 gateway 192.168.0.1 /etc/network/interfaces.wlan0 auto wlan0 iface wlan0 inet static address 192.168.0.12 gateway 192.168.0.1 dns-nameservers 192.168.0.1 8.8.8.8 netmask 255.255.255.0 wpa-driver wext wpa-ssid TPLINK wpa-ap-scan 1 wpa-proto RSN wpa-pairwise CCMP wpa-group CCMP wpa-key-mgmt WPA-PSK wpa-psk dca1badb5fd4e9axxx4xxdaaxxfa91xx610bxx6a7d57ef67af9809dxx6af42e39 /etc/wpa_supplicant.conf ctrl_interface=/var/run/wpa_supplicant network={ ssid="TPLINK" psk="my password" key_mgmt=WPA-PSK proto=RSN pairwise=CCMP group=CCMP } ifdown eth0 ifdown: interface eth0 not configured ifconfig eth0 Link encap:Ethernet HWaddr 00:11:xx:xx:xx:09 inet addr:192.168.0.102 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::211:11ff:fe59:fc09/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:213690 errors:0 dropped:0 overruns:0 frame:0 TX packets:155266 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:220057808 (220.0 MB) TX bytes:21137696 (21.1 MB) Interrupt:16 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:196412 errors:0 dropped:0 overruns:0 frame:0 TX packets:196412 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:153270697 (153.2 MB) TX bytes:153270697 (153.2 MB) wlan0 Link encap:Ethernet HWaddr f0:7d:xx:xx:xx:13 inet addr:192.168.0.12 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::f27d:68ff:fec1:b413/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:11335 errors:0 dropped:0 overruns:0 frame:0 TX packets:7287 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2563290 (2.5 MB) TX bytes:855746 (855.7 KB) ifconfig eth0 down ifconfig eth0 Link encap:Ethernet HWaddr 00:xx:xx:xx:xx:09 inet addr:192.168.0.102 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::211:11ff:fe59:fc09/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:2 errors:0 dropped:0 overruns:0 frame:0 TX packets:1 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:192 (192.0 B) TX bytes:94 (94.0 B) Interrupt:16 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:196418 errors:0 dropped:0 overruns:0 frame:0 TX packets:196418 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:153270871 (153.2 MB) TX bytes:153270871 (153.2 MB) wlan0 Link encap:Ethernet HWaddr f0:7d:xx:xx:xx:13 inet addr:192.168.0.12 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::f27d:68ff:fec1:b413/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:11359 errors:0 dropped:0 overruns:0 frame:0 TX packets:7293 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2565482 (2.5 MB) TX bytes:856363 (856.3 KB) ip route default via 192.168.0.1 dev wlan0 metric 100 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.12 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.102 ping -I wlan0 -c 4 8.8.8.8 PING 8.8.8.8 (8.8.8.8) from 192.168.0.12 wlan0: 56(84) bytes of data. --- 8.8.8.8 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3024ms ping -I eth0 -c 3 router PING router (192.168.0.1) from 192.168.0.102 eth0: 56(84) bytes of data. --- router ping statistics --- 3 packets transmitted, 0 received, 100% packet loss, time 2015ms ping -I wlan0 -c 3 router PING router (192.168.0.1) from 192.168.0.12 wlan0: 56(84) bytes of data. --- router ping statistics --- 3 packets transmitted, 0 received, 100% packet loss, time 2014ms Let me know if you need more info. Thank you in advance.

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• The True Cost of a Solution

  - by D'Arcy Lussier

  I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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• Projected Results

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Monica Mehta Yasser Mahmud has seen a revolution in project management over the past decade. During that time, the former Primavera product strategist (who joined Oracle when his company was acquired in 2008) has not only observed a transformation in the way IT systems support corporate projects but the role project portfolio management (PPM) plays in the enterprise. “15 years ago project management was the domain of project management office (PMO),” Mahmud recalls of earlier days. “But over the course of the past decade, we've seen it transform into a mission critical enterprise discipline, that has made Primavera indispensable in the board room. Now, as a senior manager, a board member, or a C-level executive you have direct and complete visibility into what’s kind of going on in the organization—at a level of detail that you're going to consume that information.” Now serving as Oracle’s vice president of product strategy and industry marketing, Mahmud shares his thoughts on how Oracle’s Primavera solutions have evolved and how best-in-class project portfolio management systems can help businesses stay competitive. Profit: What do you feel are the market dynamics that are changing project management today? Mahmud: First, the data explosion. We're generating data at twice the rate at which we can actually store it. The same concept applies for project-intensive organizations. A lot of data is gathered, but what are we really doing with it? Are we turning data into insight? Are we using that insight and turning it into foresight with analytics tools? This is a key driver that will separate the very good companies—the very competitive companies—from those that are not as competitive. Another trend is centered on the explosion of mobile computing. By the year 2013, an estimated 35 percent of the world’s workforce is going to be mobile. That’s one billion people. So the question is not if you're going to go mobile, it’s how fast you are going to go mobile. What kind of impact does that have on how the workforce participates in projects? What worked ten to fifteen years ago is not going to work today. It requires a real rethink around the interfaces and how data is actually presented. Profit: What is the role of project management in this new landscape? Mahmud: We recently conducted a PPM study with the Economist Intelligence Unit centered to determine how important project management is considered within organizations. Our target was primarily CFOs, CIOs, and senior managers and we discovered that while 95 percent of participants believed it critical to their business, only six percent were confident that projects were delivered on time and on budget. That’s a huge gap. Most organizations are looking for efficiency, especially in these volatile financial times. But senior management can’t keep track of every project in a large organization. As a result, executives are attempting to inventory the work being conducted under their watch. What is often needed is a very high-level assessment conducted at the board level to say, “Here are the 50 initiatives that we have underway. How do they line up with our strategic drivers?” This line of questioning can provide early warning that work and strategy are out of alignment; finding the gap between what the business needs to do and the actual performance scorecard. That’s low-hanging fruit for any executive looking to increase efficiency and save money. But it can only be obtained through proper assessment of existing projects—and you need a project system of record to get that done. Over the next decade or so, project management is going to transform into holistic work management. Business leaders will want make sure key projects align with corporate strategy, but also the ability to drill down into daily activity and smaller projects to make sure they line up as well. Keeping employees from working on tasks—even for a few hours—that don’t line up with corporate goals will, in many ways, become a competitive differentiator. Profit: How do all of these market challenges and shifting trends impact Oracle’s Primavera solutions and meeting customers’ needs? Mahmud: For Primavera, it’s a transformation from being a project management application to a PPM system in the enterprise. Also making that system a mission-critical application by connecting to other key applications within the ecosystem, such as the enterprise resource planning (ERP), supply chain, and CRM systems. Analytics have also become a huge component. Business analytics have made Oracle’s Primavera applications pertinent in the boardroom. Now, as a senior manager, a board member, a CXO, CIO, or CEO, you have direct visibility into what’s going on in the organization at a level that you're able to consume that information. In addition, all of this information pairs up really well with your financials and other data. Certainly, when you're an Oracle shop, you have that visibility that you didn’t have before from a project execution perspective. Profit: What new strategies and tools are being implemented to create a more efficient workplace for users? Mahmud: We believe very strongly that just because you call something an enterprise project portfolio management system doesn’t make it so—you have to get people to want to participate in the system. This can’t be mandated down from the top. It simply doesn’t work that way. A truly adoptable solution is one that makes it super easy for all types users to participate, by providing them interfaces where they live. Keeping that in mind, a major area of development has been alternative user interfaces. This is increasingly resulting in the creation of lighter weight, targeted interfaces such as iOS applications, and smartphones interfaces such as for iPhone and Android platform. Profit: How does this translate into the development of Oracle’s Primavera solutions? Mahmud: Let me give you a few examples. We recently announced the launch of our Primavera P6 Team Member application, which is a native iOS application for the iPhone. This interface makes it easier for team members to do their jobs quickly and effectively. Similarly, we introduced the Primavera analytics application, which can be consumed via mobile devices, and when married with Oracle Spatial capabilities, users can get a geographical view of what’s going on and which projects are occurring in various locations around the world. Lastly, we introduced advanced email integration that allows project team members to status work via E-mail. This functionality leverages the fact that users are in E-mail system throughout the day and allows them to status their work without the need to launch the Primavera application. It comes back to a mantra: provide as many alternative user interfaces as possible, so you can give people the ability to work, to participate, to raise issues, to create projects, in the places where they live. Do it in such a way that it’s non-intrusive, do it in such a way that it’s easy and intuitive and they can get it done in a short amount of time. If you do that, workers can get back to doing what they're actually getting paid for.

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• Character jump animation is not working when i hit the space bar

  - by muzzy

  i am having an issue with my game in XNA. My jump sprite sheet for my character does not trigger when i hit the space bar. I cant seem to find the problem. Please help me. I am also put the code below to make things easier. namespace WindowsGame4 { public class Game1 : Microsoft.Xna.Framework.Game { GraphicsDeviceManager graphics; SpriteBatch spriteBatch; // start of new code Texture2D playerWalk; // sprite sheet of walk cycle (14 frames) Texture2D idle; // idle animation Texture2D jump; // jump animation Vector2 playerPos; // to hold x and y position info for the player Point frameDimensions; // to hold width and height values for the frames int presentFrame; // to record which frame we are on at any given time int noOfFrames; // to hold the total number of frames in the spritesheet int elapsedTime; // to know how long each frame has been shown int frameDuration; // to hold info about how long each frame should be shown SpriteEffects flipDirection; // SpriteEffects object int speed; //rate of movement int upMovement; int downMovement; int rightMovement; int leftMovement; int jumpApex; string state; //this is going to be "idle","walking" or "jumping". KeyboardState previousKeyboardState; Vector2 originalPlayerPos; Vector2 movementDirection; Vector2 movementSpeed; public Game1() { graphics = new GraphicsDeviceManager(this); Content.RootDirectory = "Content"; } protected override void Initialize() { // textures will be defined in the LoadContent() method playerPos = new Vector2(0, 200); // starting position for the player is at the left of the screen, and a Y position of 200 frameDimensions = new Point(55, 65); // each frame in the idle sprite sheet is 55 wide by 65 high presentFrame = 0; // start at frame 0 noOfFrames = 5; // there are 5 frames in the idle cycle elapsedTime = 0; // set elapsed time to start at 0 frameDuration = 80; // 80 milliseconds is how long each frame will show for (the higher the number, the slower the animation) flipDirection = SpriteEffects.None; // set the value of flipDirection to none speed = 200; upMovement = -2; downMovement = 2; rightMovement = 1; leftMovement = -1; jumpApex = 100; state = "idle"; previousKeyboardState = Keyboard.GetState(); originalPlayerPos = Vector2.Zero; movementDirection = Vector2.Zero; movementSpeed = Vector2.Zero; base.Initialize(); } protected override void LoadContent() { spriteBatch = new SpriteBatch(GraphicsDevice); playerWalk = Content.Load<Texture2D>("sprites/walkSmall"); // load the walk cycle spritesheet idle = Content.Load<Texture2D>("sprites/idleCycle"); // load the idle cycle sprite sheet jump = Content.Load<Texture2D>("sprites/jump"); // load the jump cycle sprite sheet } protected override void UnloadContent() // we're not using this method at the moment { } protected override void Update(GameTime gameTime) // Update method - used it to call a number of other methods { if (Keyboard.GetState().IsKeyDown(Keys.Escape)) { this.Exit(); // Exit the game if the Escape key is pressed } KeyboardState presentKeyboardState = Keyboard.GetState(); UpdateMovement(presentKeyboardState, gameTime); UpdateIdle(presentKeyboardState, gameTime); UpdateJump(presentKeyboardState); UpdateAnimation(gameTime); playerPos += movementDirection * movementSpeed * (float)gameTime.ElapsedGameTime.TotalSeconds; previousKeyboardState = presentKeyboardState; base.Update(gameTime); } private void UpdateAnimation(GameTime gameTime) { elapsedTime += gameTime.ElapsedGameTime.Milliseconds; if (elapsedTime > frameDuration) { elapsedTime -= frameDuration; elapsedTime = elapsedTime - frameDuration; presentFrame++; if (presentFrame > noOfFrames) if (state != "jumping") { presentFrame = 0; } else { presentFrame = 8; } } } protected void UpdateMovement(KeyboardState presentKeyboardState, GameTime gameTime) { if (state == "idle") { movementSpeed = Vector2.Zero; movementDirection = Vector2.Zero; if (presentKeyboardState.IsKeyDown(Keys.Left)) { state = "walking"; movementSpeed.X = speed; movementDirection.X = leftMovement; flipDirection = SpriteEffects.FlipHorizontally; } if (presentKeyboardState.IsKeyDown(Keys.Right)) { state = "walking"; movementSpeed.X = speed; movementDirection.X = rightMovement; flipDirection = SpriteEffects.None; } } } private void UpdateIdle(KeyboardState presentKeyboardState, GameTime gameTime) { if ((presentKeyboardState.IsKeyUp(Keys.Left) && previousKeyboardState.IsKeyDown(Keys.Left) || presentKeyboardState.IsKeyUp(Keys.Right) && previousKeyboardState.IsKeyDown(Keys.Right) && state != "jumping")) { state = "idle"; } } private void UpdateJump(KeyboardState presentKeyboardState) { if (state == "walking" || state == "idle") { if (presentKeyboardState.IsKeyDown(Keys.Space) && !presentKeyboardState.IsKeyDown(Keys.Space)) { presentFrame = 1; DoJump(); } } if (state == "jumping") { if (originalPlayerPos.Y - playerPos.Y > jumpApex) { movementDirection.Y = downMovement; } if (playerPos.Y > originalPlayerPos.Y) { playerPos.Y = originalPlayerPos.Y; state = "idle"; movementDirection = Vector2.Zero; } } } private void DoJump() { if (state != "jumping") { state = "jumping"; originalPlayerPos = playerPos; movementDirection.Y = upMovement; movementSpeed = new Vector2(speed, speed); } } protected override void Draw(GameTime gameTime) // Draw method { GraphicsDevice.Clear(Color.CornflowerBlue); spriteBatch.Begin(); // begin the spritebatch if (state == "walking") { noOfFrames = 14; frameDimensions = new Point(55, 65); Vector2 playerWalkPos = new Vector2(playerPos.X, playerPos.Y - 28); spriteBatch.Draw(playerWalk, playerWalkPos, new Rectangle((presentFrame * frameDimensions.X), 0, frameDimensions.X, frameDimensions.Y), Color.White, 0, Vector2.Zero, 1, flipDirection, 0); } if (state == "idle") { noOfFrames = 5; frameDimensions = new Point(55, 65); Vector2 idlePos = new Vector2(playerPos.X, playerPos.Y - 28); spriteBatch.Draw(idle, idlePos, new Rectangle((presentFrame * frameDimensions.X), 0, frameDimensions.X, frameDimensions.Y), Color.White, 0, Vector2.Zero, 1, flipDirection, 0); } if (state == "jumping") { noOfFrames = 9; frameDimensions = new Point(55, 92); Vector2 jumpPos = new Vector2(playerPos.X, playerPos.Y - 28); spriteBatch.Draw(jump, jumpPos, new Rectangle((presentFrame * frameDimensions.X), 0, frameDimensions.X, frameDimensions.Y), Color.White, 0, Vector2.Zero, 1, flipDirection, 0); } spriteBatch.End(); // end the spritebatch commands base.Draw(gameTime); } } }

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• Organization &amp; Architecture UNISA Studies &ndash; Chap 4

  - by MarkPearl

  Learning Outcomes Explain the characteristics of memory systems Describe the memory hierarchy Discuss cache memory principles Discuss issues relevant to cache design Describe the cache organization of the Pentium Computer Memory Systems There are key characteristics of memory… Location – internal or external Capacity – expressed in terms of bytes Unit of Transfer – the number of bits read out of or written into memory at a time Access Method – sequential, direct, random or associative From a users perspective the two most important characteristics of memory are… Capacity Performance – access time, memory cycle time, transfer rate The trade off for memory happens along three axis… Faster access time, greater cost per bit Greater capacity, smaller cost per bit Greater capacity, slower access time This leads to people using a tiered approach in their use of memory   As one goes down the hierarchy, the following occurs… Decreasing cost per bit Increasing capacity Increasing access time Decreasing frequency of access of the memory by the processor The use of two levels of memory to reduce average access time works in principle, but only if conditions 1 to 4 apply. A variety of technologies exist that allow us to accomplish this. Thus it is possible to organize data across the hierarchy such that the percentage of accesses to each successively lower level is substantially less than that of the level above. A portion of main memory can be used as a buffer to hold data temporarily that is to be read out to disk. This is sometimes referred to as a disk cache and improves performance in two ways… Disk writes are clustered. Instead of many small transfers of data, we have a few large transfers of data. This improves disk performance and minimizes processor involvement. Some data designed for write-out may be referenced by a program before the next dump to disk. In that case the data is retrieved rapidly from the software cache rather than slowly from disk. Cache Memory Principles Cache memory is substantially faster than main memory. A caching system works as follows.. When a processor attempts to read a word of memory, a check is made to see if this in in cache memory… If it is, the data is supplied, If it is not in the cache, a block of main memory, consisting of a fixed number of words is loaded to the cache. Because of the phenomenon of locality of references, when a block of data is fetched into the cache, it is likely that there will be future references to that same memory location or to other words in the block. Elements of Cache Design While there are a large number of cache implementations, there are a few basic design elements that serve to classify and differentiate cache architectures… Cache Addresses Cache Size Mapping Function Replacement Algorithm Write Policy Line Size Number of Caches Cache Addresses Almost all non-embedded processors support virtual memory. Virtual memory in essence allows a program to address memory from a logical point of view without needing to worry about the amount of physical memory available. When virtual addresses are used the designer may choose to place the cache between the MMU (memory management unit) and the processor or between the MMU and main memory. The disadvantage of virtual memory is that most virtual memory systems supply each application with the same virtual memory address space (each application sees virtual memory starting at memory address 0), which means the cache memory must be completely flushed with each application context switch or extra bits must be added to each line of the cache to identify which virtual address space the address refers to. Cache Size We would like the size of the cache to be small enough so that the overall average cost per bit is close to that of main memory alone and large enough so that the overall average access time is close to that of the cache alone. Also, larger caches are slightly slower than smaller ones. Mapping Function Because there are fewer cache lines than main memory blocks, an algorithm is needed for mapping main memory blocks into cache lines. The choice of mapping function dictates how the cache is organized. Three techniques can be used… Direct – simplest technique, maps each block of main memory into only one possible cache line Associative – Each main memory block to be loaded into any line of the cache Set Associative – exhibits the strengths of both the direct and associative approaches while reducing their disadvantages For detailed explanations of each approach – read the text book (page 148 – 154) Replacement Algorithm For associative and set associating mapping a replacement algorithm is needed to determine which of the existing blocks in the cache must be replaced by a new block. There are four common approaches… LRU (Least recently used) FIFO (First in first out) LFU (Least frequently used) Random selection Write Policy When a block resident in the cache is to be replaced, there are two cases to consider If no writes to that block have happened in the cache – discard it If a write has occurred, a process needs to be initiated where the changes in the cache are propagated back to the main memory. There are several approaches to achieve this including… Write Through – all writes to the cache are done to the main memory as well at the point of the change Write Back – when a block is replaced, all dirty bits are written back to main memory The problem is complicated when we have multiple caches, there are techniques to accommodate for this but I have not summarized them. Line Size When a block of data is retrieved and placed in the cache, not only the desired word but also some number of adjacent words are retrieved. As the block size increases from very small to larger sizes, the hit ratio will at first increase because of the principle of locality, which states that the data in the vicinity of a referenced word are likely to be referenced in the near future. As the block size increases, more useful data are brought into cache. The hit ratio will begin to decrease as the block becomes even bigger and the probability of using the newly fetched information becomes less than the probability of using the newly fetched information that has to be replaced. Two specific effects come into play… Larger blocks reduce the number of blocks that fit into a cache. Because each block fetch overwrites older cache contents, a small number of blocks results in data being overwritten shortly after they are fetched. As a block becomes larger, each additional word is farther from the requested word and therefore less likely to be needed in the near future. The relationship between block size and hit ratio is complex, and no set approach is judged to be the best in all circumstances.   Pentium 4 and ARM cache organizations The processor core consists of four major components: Fetch/decode unit – fetches program instruction in order from the L2 cache, decodes these into a series of micro-operations, and stores the results in the L2 instruction cache Out-of-order execution logic – Schedules execution of the micro-operations subject to data dependencies and resource availability – thus micro-operations may be scheduled for execution in a different order than they were fetched from the instruction stream. As time permits, this unit schedules speculative execution of micro-operations that may be required in the future Execution units – These units execute micro-operations, fetching the required data from the L1 data cache and temporarily storing results in registers Memory subsystem – This unit includes the L2 and L3 caches and the system bus, which is used to access main memory when the L1 and L2 caches have a cache miss and to access the system I/O resources

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• Spam Assassin on windows

  - by ebeworld

  I just installed spam assassin and run for its sample ham mail as spamassassin sample-nonspam.txt, but it ended up marking it as a spam. What configuration am i missing to change? Result of the check is: From: Keith Dawson To: [email protected] Subject: **SPAM** TBTF ping for 2001-04-20: Reviving Date: Fri, 20 Apr 2001 16:59:58 -0400 Message-Id: X-Spam-Flag: YES X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on ebeworld-PC X-Spam-Level: **** X-Spam-Status: Yes, score=10.5 required=6.3 tests=DCC_CHECK,DIGEST_MULTIPLE, DNS_FROM_OPENWHOIS,RAZOR2_CF_RANGE_51_100,RAZOR2_CF_RANGE_E4_51_100, RAZOR2_CHECK shortcircuit=no autolearn=no version=3.2.3 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----------=_4BF17E8E.BF8E0000" This is a multi-part message in MIME format. ------------=_4BF17E8E.BF8E0000 Content-Type: text/plain; charset=iso-8859-1 Content-Disposition: inline Content-Transfer-Encoding: 8bit This mail is probably spam. The original message has been attached intact in RFC 822 format. Content preview: -----BEGIN PGP SIGNED MESSAGE----- TBTF ping for 2001-04-20: Reviving T a s t y B i t s f r o m t h e T e c h n o l o g y F r o n t [...] Content analysis details: (10.5 points, 6.3 required) 2.4 DNS_FROM_OPENWHOIS RBL: Envelope sender listed in bl.open-whois.org. 1.5 RAZOR2_CF_RANGE_E4_51_100 Razor2 gives engine 4 confidence level above 50% [cf: 58] 2.5 RAZOR2_CHECK Listed in Razor2 (http://razor.sf.net/) 0.5 RAZOR2_CF_RANGE_51_100 Razor2 gives confidence level above 50% [cf: 58] 3.6 DCC_CHECK Listed in DCC (http://rhyolite.com/anti-spam/dcc/) 0.0 DIGEST_MULTIPLE Message hits more than one network digest check ------------=_4BF17E8E.BF8E0000 Content-Type: message/rfc822; x-spam-type=original Content-Description: original message before SpamAssassin Content-Disposition: inline Content-Transfer-Encoding: 8bit Return-Path: Delivered-To: [email protected] Received: from europe.std.com (europe.std.com [199.172.62.20]) by mail.netnoteinc.com (Postfix) with ESMTP id 392E1114061 for ; Fri, 20 Apr 2001 21:34:46 +0000 (Eire) Received: (from daemon@localhost) by europe.std.com (8.9.3/8.9.3) id RAA09630 for tbtf-outgoing; Fri, 20 Apr 2001 17:31:18 -0400 (EDT) Received: from sgi04-e.std.com (sgi04-e.std.com [199.172.62.134]) by europe.std.com (8.9.3/8.9.3) with ESMTP id RAA08749 for ; Fri, 20 Apr 2001 17:24:31 -0400 (EDT) Received: from world.std.com (world-f.std.com [199.172.62.5]) by sgi04-e.std.com (8.9.3/8.9.3) with ESMTP id RAA8278330 for ; Fri, 20 Apr 2001 17:24:31 -0400 (EDT) Received: (from dawson@localhost) by world.std.com (8.9.3/8.9.3) id RAA26781 for [email protected]; Fri, 20 Apr 2001 17:24:31 -0400 (EDT) Received: from sgi04-e.std.com (sgi04-e.std.com [199.172.62.134]) by europe.std.com (8.9.3/8.9.3) with ESMTP id RAA07541 for ; Fri, 20 Apr 2001 17:12:06 -0400 (EDT) Received: from world.std.com (world-f.std.com [199.172.62.5]) by sgi04-e.std.com (8.9.3/8.9.3) with ESMTP id RAA8416421 for ; Fri, 20 Apr 2001 17:12:06 -0400 (EDT) Received: from [208.192.102.193] (ppp0c199.std.com [208.192.102.199]) by world.std.com (8.9.3/8.9.3) with ESMTP id RAA14226 for ; Fri, 20 Apr 2001 17:12:04 -0400 (EDT) Mime-Version: 1.0 Message-Id: Date: Fri, 20 Apr 2001 16:59:58 -0400 To: [email protected] From: Keith Dawson Subject: TBTF ping for 2001-04-20: Reviving Content-Type: text/plain; charset="us-ascii" Sender: [email protected] Precedence: list Reply-To: [email protected] -----BEGIN PGP SIGNED MESSAGE----- TBTF ping for 2001-04-20: Reviving T a s t y B i t s f r o m t h e T e c h n o l o g y F r o n t Timely news of the bellwethers in computer and communications technology that will affect electronic commerce -- since 1994 Your Host: Keith Dawson ISSN: 1524-9948 This issue: < http://tbtf.com/archive/2001-04-20.html > To comment on this issue, please use this forum at Quick Topic: < http://www.quicktopic.com/tbtf/H/kQGJR2TXL6H > ________________________________________________________________________ Q u o t e O f T h e M o m e n t Even organizations that promise "privacy for their customers" rarely if ever promise "continued privacy for their former customers..." Once you cancel your account with any business, their promises of keeping the information about their customers private no longer apply... you're not a customer any longer. This is in the large category of business behaviors that individuals would consider immoral and deceptive -- and businesses know are not illegal. -- "_ankh," writing on the XNStalk mailing list ________________________________________________________________________ ..TBTF's long hiatus is drawing to a close Hail subscribers to the TBTF mailing list. Some 2,000 [1] of you have signed up since the last issue [2] was mailed on 2000-07-20. This brief note is the first of several I will send to this list to excise the dead addresses prior to resuming regular publication. While you time the contractions of the newsletter's rebirth, I in- vite you to read the TBTF Log [3] and sign up for its separate free subscription. Send "subscribe" (no quotes) with any subject to [email protected] . I mail out collected Log items on Sun- days. If you need to stay more immediately on top of breaking stories, pick up the TBTF Log's syndication file [4] or read an aggregator that does. Examples are Slashdot's Cheesy Portal [5], Userland [6], and Sitescooper [7]. If your news obsession runs even deeper and you own an SMS-capable cell phone or PDA, sign up on TBTF's WebWire- lessNow portal [8]. A free call will bring you the latest TBTF Log headline, Jargon Scout [9] find, or Siliconium [10]. Two new columnists have bloomed on TBTF since last summer: Ted By- field's roving_reporter [11] and Gary Stock's UnBlinking [12]. Late- ly Byfield has been writing in unmatched depth about ICANN, but the roving_reporter nym's roots are in commentary at the intersection of technology and culture. Stock's UnBlinking latches onto topical sub- jects and pursues them to the ends of the Net. These writers' voices are compelling and utterly distinctive. [1] http://tbtf.com/growth.html [2] http://tbtf.com/archive/2000-07-20.html [3] http://tbtf.com/blog/ [4] http://tbtf.com/tbtf.rdf [5] http://www.slashdot.org/cheesyportal.shtml [6] http://my.userland.com/ [7] http://www.sitescooper.org/ [8] http://tbtf.com/pull-wwn/ [9] http://tbtf.com/jargon-scout.html [10] http://tbtf.com/siliconia.html [11] http://tbtf.com/roving_reporter/ [12] http://tbtf.com/unblinking/ ________________________________________________________________________ S o u r c e s For a complete list of TBTF's email and Web sources, see http://tbtf.com/sources.html . ________________________________________ B e n e f a c t o r s TBTF is free. If you get value from this publication, please visit the TBTF Benefactors page < http://tbtf.com/the-benefactors.html > and consider contributing to its upkeep. ________________________________________________________________________ TBTF home and archive at http://tbtf.com/ . To unsubscribe send the message "unsubscribe" to [email protected]. TBTF is Copy- right 1994-2000 by Keith Dawson, <[email protected]>. Commercial use prohibited. For non-commercial purposes please forward, post, and link as you see fit. _______________________________________________ Keith Dawson [email protected] Layer of ash separates morning and evening milk. -----BEGIN PGP SIGNATURE----- Version: PGPfreeware 6.5.2 for non-commercial use http://www.pgp.com iQCVAwUBOuCi3WAMawgf2iXRAQHeAQQA3YSePSQ0XzdHZUVskFDkTfpE9XS4fHQs WaT6a8qLZK9PdNcoz3zggM/Jnjdx6CJqNzxPEtxk9B2DoGll/C/60HWNPN+VujDu Xav65S0P+Px4knaQcCIeCamQJ7uGcsw+CqMpNbxWYaTYmjAfkbKH1EuLC2VRwdmD wQmwrDp70v8= =8hLB -----END PGP SIGNATURE----- ------------=_4BF17E8E.BF8E0000--

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• Microsoft Introduces WebMatrix

  - by Rick Strahl

  originally published in CoDe Magazine Editorial Microsoft recently released the first CTP of a new development environment called WebMatrix, which along with some of its supporting technologies are squarely aimed at making the Microsoft Web Platform more approachable for first-time developers and hobbyists. But in the process, it also provides some updated technologies that can make life easier for existing .NET developers. Let’s face it: ASP.NET development isn’t exactly trivial unless you already have a fair bit of familiarity with sophisticated development practices. Stick a non-developer in front of Visual Studio .NET or even the Visual Web Developer Express edition and it’s not likely that the person in front of the screen will be very productive or feel inspired. Yet other technologies like PHP and even classic ASP did provide the ability for non-developers and hobbyists to become reasonably proficient in creating basic web content quickly and efficiently. WebMatrix appears to be Microsoft’s attempt to bring back some of that simplicity with a number of technologies and tools. The key is to provide a friendly and fully self-contained development environment that provides all the tools needed to build an application in one place, as well as tools that allow publishing of content and databases easily to the web server. WebMatrix is made up of several components and technologies: IIS Developer Express IIS Developer Express is a new, self-contained development web server that is fully compatible with IIS 7.5 and based on the same codebase that IIS 7.5 uses. This new development server replaces the much less compatible Cassini web server that’s been used in Visual Studio and the Express editions. IIS Express addresses a few shortcomings of the Cassini server such as the inability to serve custom ISAPI extensions (i.e., things like PHP or ASP classic for example), as well as not supporting advanced authentication. IIS Developer Express provides most of the IIS 7.5 feature set providing much better compatibility between development and live deployment scenarios. SQL Server Compact 4.0 Database access is a key component for most web-driven applications, but on the Microsoft stack this has mostly meant you have to use SQL Server or SQL Server Express. SQL Server Compact is not new-it’s been around for a few years, but it’s been severely hobbled in the past by terrible tool support and the inability to support more than a single connection in Microsoft’s attempt to avoid losing SQL Server licensing. The new release of SQL Server Compact 4.0 supports multiple connections and you can run it in ASP.NET web applications simply by installing an assembly into the bin folder of the web application. In effect, you don’t have to install a special system configuration to run SQL Compact as it is a drop-in database engine: Copy the small assembly into your BIN folder (or from the GAC if installed fully), create a connection string against a local file-based database file, and then start firing SQL requests. Additionally WebMatrix includes nice tools to edit the database tables and files, along with tools to easily upsize (and hopefully downsize in the future) to full SQL Server. This is a big win, pending compatibility and performance limits. In my simple testing the data engine performed well enough for small data sets. This is not only useful for web applications, but also for desktop applications for which a fully installed SQL engine like SQL Server would be overkill. Having a local data store in those applications that can potentially be accessed by multiple users is a welcome feature. ASP.NET Razor View Engine What? Yet another native ASP.NET view engine? We already have Web Forms and various different flavors of using that view engine with Web Forms and MVC. Do we really need another? Microsoft thinks so, and Razor is an implementation of a lightweight, script-only view engine. Unlike the Web Forms view engine, Razor works only with inline code, snippets, and markup; therefore, it is more in line with current thinking of what a view engine should represent. There’s no support for a “page model” or any of the other Web Forms features of the full-page framework, but just a lightweight scripting engine that works with plain markup plus embedded expressions and code. The markup syntax for Razor is geared for minimal typing, plus some progressive detection of where a script block/expression starts and ends. This results in a much leaner syntax than the typical ASP.NET Web Forms alligator (<% %>) tags. Razor uses the @ sign plus standard C# (or Visual Basic) block syntax to delineate code snippets and expressions. Here’s a very simple example of what Razor markup looks like along with some comment annotations: <!DOCTYPE html> <html>     <head>         <title></title>     </head>     <body>     <h1>Razor Test</h1>          <!-- simple expressions -->     @DateTime.Now     <hr />     <!-- method expressions -->     @DateTime.Now.ToString("T")          <!-- code blocks -->     @{         List<string> names = new List<string>();         names.Add("Rick");         names.Add("Markus");         names.Add("Claudio");         names.Add("Kevin");     }          <!-- structured block statements -->     <ul>     @foreach(string name in names){             <li>@name</li>     }     </ul>           <!-- Conditional code -->        @if(true) {                        <!-- Literal Text embedding in code -->        <text>         true        </text>;    }    else    {        <!-- Literal Text embedding in code -->       <text>       false       </text>;    }    </body> </html> Like the Web Forms view engine, Razor parses pages into code, and then executes that run-time compiled code. Effectively a “page” becomes a code file with markup becoming literal text written into the Response stream, code snippets becoming raw code, and expressions being written out with Response.Write(). The code generated from Razor doesn’t look much different from similar Web Forms code that only uses script tags; so although the syntax may look different, the operational model is fairly similar to the Web Forms engine minus the overhead of the large Page object model. However, there are differences: -Razor pages are based on a new base class, Microsoft.WebPages.WebPage, which is hosted in the Microsoft.WebPages assembly that houses all the Razor engine parsing and processing logic. Browsing through the assembly (in the generated ASP.NET Temporary Files folder or GAC) will give you a good idea of the functionality that Razor provides. If you look closely, a lot of the feature set matches ASP.NET MVC’s view implementation as well as many of the helper classes found in MVC. It’s not hard to guess the motivation for this sort of view engine: For beginning developers the simple markup syntax is easier to work with, although you obviously still need to have some understanding of the .NET Framework in order to create dynamic content. The syntax is easier to read and grok and much shorter to type than ASP.NET alligator tags (<% %>) and also easier to understand aesthetically what’s happening in the markup code. Razor also is a better fit for Microsoft’s vision of ASP.NET MVC: It’s a new view engine without the baggage of Web Forms attached to it. The engine is more lightweight since it doesn’t carry all the features and object model of Web Forms with it and it can be instantiated directly outside of the HTTP environment, which has been rather tricky to do for the Web Forms view engine. Having a standalone script parser is a huge win for other applications as well – it makes it much easier to create script or meta driven output generators for many types of applications from code/screen generators, to simple form letters to data merging applications with user customizability. For me personally this is very useful side effect and who knows maybe Microsoft will actually standardize they’re scripting engines (die T4 die!) on this engine. Razor also better fits the “view-based” approach where the view is supposed to be mostly a visual representation that doesn’t hold much, if any, code. While you can still use code, the code you do write has to be self-contained. Overall I wouldn’t be surprised if Razor will become the new standard view engine for MVC in the future – and in fact there have been announcements recently that Razor will become the default script engine in ASP.NET MVC 3.0. Razor can also be used in existing Web Forms and MVC applications, although that’s not working currently unless you manually configure the script mappings and add the appropriate assemblies. It’s possible to do it, but it’s probably better to wait until Microsoft releases official support for Razor scripts in Visual Studio. Once that happens, you can simply drop .cshtml and .vbhtml pages into an existing ASP.NET project and they will work side by side with classic ASP.NET pages. WebMatrix Development Environment To tie all of these three technologies together, Microsoft is shipping WebMatrix with an integrated development environment. An integrated gallery manager makes it easy to download and load existing projects, and then extend them with custom functionality. It seems to be a prominent goal to provide community-oriented content that can act as a starting point, be it via a custom templates or a complete standard application. The IDE includes a project manager that works with a single project and provides an integrated IDE/editor for editing the .cshtml and .vbhtml pages. A run button allows you to quickly run pages in the project manager in a variety of browsers. There’s no debugging support for code at this time. Note that Razor pages don’t require explicit compilation, so making a change, saving, and then refreshing your page in the browser is all that’s needed to see changes while testing an application locally. It’s essentially using the auto-compiling Web Project that was introduced with .NET 2.0. All code is compiled during run time into dynamically created assemblies in the ASP.NET temp folder. WebMatrix also has PHP Editing support with syntax highlighting. You can load various PHP-based applications from the WebMatrix Web Gallery directly into the IDE. Most of the Web Gallery applications are ready to install and run without further configuration, with Wizards taking you through installation of tools, dependencies, and configuration of the database as needed. WebMatrix leverages the Web Platform installer to pull the pieces down from websites in a tight integration of tools that worked nicely for the four or five applications I tried this out on. Click a couple of check boxes and fill in a few simple configuration options and you end up with a running application that’s ready to be customized. Nice! You can easily deploy completed applications via WebDeploy (to an IIS server) or FTP directly from within the development environment. The deploy tool also can handle automatically uploading and installing the database and all related assemblies required, making deployment a simple one-click install step. Simplified Database Access The IDE contains a database editor that can edit SQL Compact and SQL Server databases. There is also a Database helper class that facilitates database access by providing easy-to-use, high-level query execution and iteration methods: @{       var db = Database.OpenFile("FirstApp.sdf");     string sql = "select * from customers where Id > @0"; } <ul> @foreach(var row in db.Query(sql,1)){         <li>@row.FirstName @row.LastName</li> } </ul> The query function takes a SQL statement plus any number of positional (@0,@1 etc.) SQL parameters by simple values. The result is returned as a collection of rows which in turn have a row object with dynamic properties for each of the columns giving easy (though untyped) access to each of the fields. Likewise Execute and ExecuteNonQuery allow execution of more complex queries using similar parameter passing schemes. Note these queries use string-based queries rather than LINQ or Entity Framework’s strongly typed LINQ queries. While this may seem like a step back, it’s also in line with the expectations of non .NET script developers who are quite used to writing and using SQL strings in code rather than using OR/M frameworks. The only question is why was something not included from the beginning in .NET and Microsoft made developers build custom implementations of these basic building blocks. The implementation looks a lot like a DataTable-style data access mechanism, but to be fair, this is a common approach in scripting languages. This type of syntax that uses simple, static, data object methods to perform simple data tasks with one line of code are common in scripting languages and are a good match for folks working in PHP/Python, etc. Seems like Microsoft has taken great advantage of .NET 4.0’s dynamic typing to provide this sort of interface for row iteration where each row has properties for each field. FWIW, all the examples demonstrate using local SQL Compact files - I was unable to get a SQL Server connection string to work with the Database class (the connection string wasn’t accepted). However, since the code in the page is still plain old .NET, you can easily use standard ADO.NET code or even LINQ or Entity Framework models that are created outside of WebMatrix in separate assemblies as required. The good the bad the obnoxious - It’s still .NET The beauty (or curse depending on how you look at it :)) of Razor and the compilation model is that, behind it all, it’s still .NET. Although the syntax may look foreign, it’s still all .NET behind the scenes. You can easily access existing tools, helpers, and utilities simply by adding them to the project as references or to the bin folder. Razor automatically recognizes any assembly reference from assemblies in the bin folder. In the default configuration, Microsoft provides a host of helper functions in a Microsoft.WebPages assembly (check it out in the ASP.NET temp folder for your application), which includes a host of HTML Helpers. If you’ve used ASP.NET MVC before, a lot of the helpers should look familiar. Documentation at the moment is sketchy-there’s a very rough API reference you can check out here: http://www.asp.net/webmatrix/tutorials/asp-net-web-pages-api-reference Who needs WebMatrix? Uhm… good Question Clearly Microsoft is trying hard to create an environment with WebMatrix that is easy to use for newbie developers. The goal seems to be simplicity in providing a minimal development environment and an easy-to-use script engine/language that makes it easy to get started with. There’s also some focus on community features that can be used as starting points, such as Web Gallery applications and templates. The community features in particular are very nice and something that would be nice to eventually see in Visual Studio as well. The question is whether this is too little too late. Developers who have been clamoring for a simpler development environment on the .NET stack have mostly left for other simpler platforms like PHP or Python which are catering to the down and dirty developer. Microsoft will be hard pressed to win those folks-and other hardcore PHP developers-back. Regardless of how much you dress up a script engine fronted by the .NET Framework, it’s still the .NET Framework and all the complexity that drives it. While .NET is a fine solution in its breadth and features once you get a basic handle on the core features, the bar of entry to being productive with the .NET Framework is still pretty high. The MVC style helpers Microsoft provides are a good step in the right direction, but I suspect it’s not enough to shield new developers from having to delve much deeper into the Framework to get even basic applications built. Razor and its helpers is trying to make .NET more accessible but the reality is that in order to do useful stuff that goes beyond the handful of simple helpers you still are going to have to write some C# or VB or other .NET code. If the target is a hobby/amateur/non-programmer the learning curve isn’t made any easier by WebMatrix it’s just been shifted a tad bit further along in your development endeavor when you run out of canned components that are supplied either by Microsoft or the community. The database helpers are interesting and actually I’ve heard a lot of discussion from various developers who’ve been resisting .NET for a really long time perking up at the prospect of easier data access in .NET than the ridiculous amount of code it takes to do even simple data access with raw ADO.NET. It seems sad that such a simple concept and implementation should trigger this sort of response (especially since it’s practically trivial to create helpers like these or pick them up from countless libraries available), but there it is. It also shows that there are plenty of developers out there who are more interested in ‘getting stuff done’ easily than necessarily following the latest and greatest practices which are overkill for many development scenarios. Sometimes it seems that all of .NET is focused on the big life changing issues of development, rather than the bread and butter scenarios that many developers are interested in to get their work accomplished. And that in the end may be WebMatrix’s main raison d'être: To bring some focus back at Microsoft that simpler and more high level solutions are actually needed to appeal to the non-high end developers as well as providing the necessary tools for the high end developers who want to follow the latest and greatest trends. The current version of WebMatrix hits many sweet spots, but it also feels like it has a long way to go before it really can be a tool that a beginning developer or an accomplished developer can feel comfortable with. Although there are some really good ideas in the environment (like the gallery for downloading apps and components) which would be a great addition for Visual Studio as well, the rest of the development environment just feels like crippleware with required functionality missing especially debugging and Intellisense, but also general editor support. It’s not clear whether these are because the product is still in an early alpha release or whether it’s simply designed that way to be a really limited development environment. While simple can be good, nobody wants to feel left out when it comes to necessary tool support and WebMatrix just has that left out feeling to it. If anything WebMatrix’s technology pieces (which are really independent of the WebMatrix product) are what are interesting to developers in general. The compact IIS implementation is a nice improvement for development scenarios and SQL Compact 4.0 seems to address a lot of concerns that people have had and have complained about for some time with previous SQL Compact implementations. By far the most interesting and useful technology though seems to be the Razor view engine for its light weight implementation and it’s decoupling from the ASP.NET/HTTP pipeline to provide a standalone scripting/view engine that is pluggable. The first winner of this is going to be ASP.NET MVC which can now have a cleaner view model that isn’t inconsistent due to the baggage of non-implemented WebForms features that don’t work in MVC. But I expect that Razor will end up in many other applications as a scripting and code generation engine eventually. Visual Studio integration for Razor is currently missing, but is promised for a later release. The ASP.NET MVC team has already mentioned that Razor will eventually become the default MVC view engine, which will guarantee continued growth and development of this tool along those lines. And the Razor engine and support tools actually inherit many of the features that MVC pioneered, so there’s some synergy flowing both ways between Razor and MVC. As an existing ASP.NET developer who’s already familiar with Visual Studio and ASP.NET development, the WebMatrix IDE doesn’t give you anything that you want. The tools provided are minimal and provide nothing that you can’t get in Visual Studio today, except the minimal Razor syntax highlighting, so there’s little need to take a step back. With Visual Studio integration coming later there’s little reason to look at WebMatrix for tooling. It’s good to see that Microsoft is giving some thought about the ease of use of .NET as a platform For so many years, we’ve been piling on more and more new features without trying to take a step back and see how complicated the development/configuration/deployment process has become. Sometimes it’s good to take a step - or several steps - back and take another look and realize just how far we’ve come. WebMatrix is one of those reminders and one that likely will result in some positive changes on the platform as a whole. © Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET   IIS7  

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• Cisco ASA 5505 - L2TP over IPsec

  - by xraminx

  I have followed this document on cisco site to set up the L2TP over IPsec connection. When I try to establish a VPN to ASA 5505 from my Windows XP, after I click on "connect" button, the "Connecting ...." dialog box appears and after a while I get this error message: Error 800: Unable to establish VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection. ASA version 7.2(4) ASDM version 5.2(4) Windows XP SP3 Windows XP and ASA 5505 are on the same LAN for test purposes. Edit 1: There are two VLANs defined on the cisco device (the standard setup on cisco ASA5505). - port 0 is on VLAN2, outside; - and ports 1 to 7 on VLAN1, inside. I run a cable from my linksys home router (10.50.10.1) to the cisco ASA5505 router on port 0 (outside). Port 0 have IP 192.168.1.1 used internally by cisco and I have also assigned the external IP 10.50.10.206 to port 0 (outside). I run a cable from Windows XP to Cisco router on port 1 (inside). Port 1 is assigned an IP from Cisco router 192.168.1.2. The Windows XP is also connected to my linksys home router via wireless (10.50.10.141). Edit 2: When I try to establish vpn, the Cisco device real time Log viewer shows 7 entries like this: Severity:5 Date:Sep 15 2009 Time: 14:51:29 SyslogID: 713904 Destination IP = 10.50.10.141, Decription: No crypto map bound to interface... dropping pkt Edit 3: This is the setup on the router right now. Result of the command: "show run" : Saved : ASA Version 7.2(4) ! hostname ciscoasa domain-name default.domain.invalid enable password HGFHGFGHFHGHGFHGF encrypted passwd NMMNMNMNMNMNMN encrypted names name 192.168.1.200 WebServer1 name 10.50.10.206 external-ip-address ! interface Vlan1 nameif inside security-level 100 ip address 192.168.1.1 255.255.255.0 ! interface Vlan2 nameif outside security-level 0 ip address external-ip-address 255.0.0.0 ! interface Vlan3 no nameif security-level 50 no ip address ! interface Ethernet0/0 switchport access vlan 2 ! interface Ethernet0/1 ! interface Ethernet0/2 ! interface Ethernet0/3 ! interface Ethernet0/4 ! interface Ethernet0/5 ! interface Ethernet0/6 ! interface Ethernet0/7 ! ftp mode passive dns server-group DefaultDNS domain-name default.domain.invalid object-group service l2tp udp port-object eq 1701 access-list outside_access_in remark Allow incoming tcp/http access-list outside_access_in extended permit tcp any host WebServer1 eq www access-list outside_access_in extended permit udp any any eq 1701 access-list inside_nat0_outbound extended permit ip any 192.168.1.208 255.255.255.240 access-list inside_cryptomap_1 extended permit ip interface outside interface inside pager lines 24 logging enable logging asdm informational mtu inside 1500 mtu outside 1500 ip local pool PPTP-VPN 192.168.1.210-192.168.1.220 mask 255.255.255.0 icmp unreachable rate-limit 1 burst-size 1 asdm image disk0:/asdm-524.bin no asdm history enable arp timeout 14400 global (outside) 1 interface nat (inside) 0 access-list inside_nat0_outbound nat (inside) 1 0.0.0.0 0.0.0.0 static (inside,outside) tcp interface www WebServer1 www netmask 255.255.255.255 access-group outside_access_in in interface outside timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute http server enable http 192.168.1.0 255.255.255.0 inside no snmp-server location no snmp-server contact snmp-server enable traps snmp authentication linkup linkdown coldstart crypto ipsec transform-set TRANS_ESP_3DES_SHA esp-3des esp-sha-hmac crypto ipsec transform-set TRANS_ESP_3DES_SHA mode transport crypto ipsec transform-set TRANS_ESP_3DES_MD5 esp-3des esp-md5-hmac crypto ipsec transform-set TRANS_ESP_3DES_MD5 mode transport crypto map outside_map 1 match address inside_cryptomap_1 crypto map outside_map 1 set transform-set TRANS_ESP_3DES_MD5 crypto map outside_map interface inside crypto isakmp enable outside crypto isakmp policy 10 authentication pre-share encryption 3des hash md5 group 2 lifetime 86400 telnet timeout 5 ssh timeout 5 console timeout 0 dhcpd auto_config outside ! dhcpd address 192.168.1.2-192.168.1.33 inside dhcpd enable inside ! group-policy DefaultRAGroup internal group-policy DefaultRAGroup attributes dns-server value 192.168.1.1 vpn-tunnel-protocol IPSec l2tp-ipsec username myusername password FGHFGHFHGFHGFGFHF nt-encrypted tunnel-group DefaultRAGroup general-attributes address-pool PPTP-VPN default-group-policy DefaultRAGroup tunnel-group DefaultRAGroup ipsec-attributes pre-shared-key * tunnel-group DefaultRAGroup ppp-attributes no authentication chap authentication ms-chap-v2 ! ! prompt hostname context Cryptochecksum:a9331e84064f27e6220a8667bf5076c1 : end

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• HAProxy: Display a "BADREQ" | BADREQ's by the thousands

  - by GruffTech

  My HAProxy Configuration. #HA-Proxy version 1.3.22 2009/10/14 Copyright 2000-2009 Willy Tarreau <[email protected]> global maxconn 10000 spread-checks 50 user haproxy group haproxy daemon stats socket /tmp/haproxy log localhost local0 log localhost local1 notice defaults mode http maxconn 50000 timeout client 10000 option forwardfor except 127.0.0.1 option httpclose option httplog listen dcaustin 0.0.0.0:80 mode http timeout connect 12000 timeout server 60000 timeout queue 120000 balance roundrobin option httpchk GET /index.html log global option httplog option dontlog-normal server web1 10.10.10.101:80 maxconn 300 check fall 1 server web2 10.10.10.102:80 maxconn 300 check fall 1 server web3 10.10.10.103:80 maxconn 300 check fall 1 server web4 10.10.10.104:80 maxconn 300 check fall 1 listen stats 0.0.0.0:9000 mode http balance log global timeout client 5000 timeout connect 4000 timeout server 30000 stats uri /haproxy HAProxy is running, and the socket is working... adam@dcaustin:/etc/haproxy# echo "show info" | socat stdio /tmp/haproxy Name: HAProxy Version: 1.3.22 Release_date: 2009/10/14 Nbproc: 1 Process_num: 1 Pid: 6320 Uptime: 0d 0h14m58s Uptime_sec: 898 Memmax_MB: 0 Ulimit-n: 20017 Maxsock: 20017 Maxconn: 10000 Maxpipes: 0 CurrConns: 47 PipesUsed: 0 PipesFree: 0 Tasks: 51 Run_queue: 1 node: dcaustin desiption: Errors show nothing from socket... adam@dcaustin:/etc/haproxy# echo "show errors" | socat stdio /tmp/haproxy adam@dcaustin:/etc/haproxy# However... My Error log is exploding with "badrequests" with the Error code cR. cR (according to 1.3 documentation) is The "timeout http-request" stroke before the client sent a full HTTP request. This is sometimes caused by too large TCP MSS values on the client side for PPPoE networks which cannot transport full-sized packets, or by clients sending requests by hand and not typing fast enough, or forgetting to enter the empty line at the end of the request. The HTTP status code is likely a 408 here. Correct on the 408, but we're getting literally thousands of these requests every hour. (This log snippet is an clip for about 10 seconds of time...) Jun 30 11:08:52 localhost haproxy[6320]: 92.22.213.32:26448 [30/Jun/2011:11:08:42.384] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10002 408 212 - - cR-- 35/35/18/0/0 0/0 "<BADREQ>" Jun 30 11:08:54 localhost haproxy[6320]: 71.62.130.24:62818 [30/Jun/2011:11:08:44.457] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10001 408 212 - - cR-- 39/39/16/0/0 0/0 "<BADREQ>" Jun 30 11:08:55 localhost haproxy[6320]: 84.73.75.236:3589 [30/Jun/2011:11:08:45.021] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10008 408 212 - - cR-- 35/35/15/0/0 0/0 "<BADREQ>" Jun 30 11:08:55 localhost haproxy[6320]: 69.39.20.190:49969 [30/Jun/2011:11:08:45.709] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10000 408 212 - - cR-- 37/37/16/0/0 0/0 "<BADREQ>" Jun 30 11:08:56 localhost haproxy[6320]: 2.29.0.9:58772 [30/Jun/2011:11:08:46.846] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10001 408 212 - - cR-- 43/43/22/0/0 0/0 "<BADREQ>" Jun 30 11:08:57 localhost haproxy[6320]: 212.139.250.242:57537 [30/Jun/2011:11:08:47.568] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10000 408 212 - - cR-- 42/42/21/0/0 0/0 "<BADREQ>" Jun 30 11:08:58 localhost haproxy[6320]: 74.79.195.75:55046 [30/Jun/2011:11:08:48.559] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10000 408 212 - - cR-- 46/46/24/0/0 0/0 "<BADREQ>" Jun 30 11:08:58 localhost haproxy[6320]: 74.79.195.75:55044 [30/Jun/2011:11:08:48.554] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10004 408 212 - - cR-- 45/45/24/0/0 0/0 "<BADREQ>" Jun 30 11:08:58 localhost haproxy[6320]: 74.79.195.75:55045 [30/Jun/2011:11:08:48.554] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10005 408 212 - - cR-- 44/44/24/0/0 0/0 "<BADREQ>" Jun 30 11:09:00 localhost haproxy[6320]: 68.197.56.2:52781 [30/Jun/2011:11:08:50.975] dcaustin dcaustin/<NOSRV> -1/-1/-1/-1/10000 408 212 - - cR-- 49/49/28/0/0 0/0 "<BADREQ>" From what I read on google, if i wanted to see what the bad requests are, I can show errors to the socket and it will spit them out. We do run a pretty heavily trafficed website and the percentage of "BADREQS" to normal requests is quite low, but I'd like to be able to get ahold of what that request WAS so I can debug it. stats # pxname,svname,qcur,qmax,scur,smax,slim,stot,bin,bout,dreq,dresp,ereq,econ,eresp,wretr,wredis,status,weight,act,bck,chkfail,chkdown,lastchg,downtime,qlimit,pid,iid,sid,throttle,lbtot,tracked,type,rate,rate_lim,rate_max, dcaustin,FRONTEND,,,64,120,50000,88433,105889100,2553809875,0,0,4641,,,,,OPEN,,,,,,,,,1,1,0,,,,0,45,0,128, dcaustin,web1,0,0,10,28,300,20941,25402112,633143416,,0,,0,3,0,0,UP,1,1,0,0,0,2208,0,,1,1,1,,20941,,2,11,,30, dcaustin,web2,0,0,9,30,300,20941,25026691,641475169,,0,,0,3,0,0,UP,1,1,0,0,0,2208,0,,1,1,2,,20941,,2,11,,30, dcaustin,web3,0,0,10,27,300,20940,30116527,635015040,,0,,0,9,0,0,UP,1,1,0,0,0,2208,0,,1,1,3,,20940,,2,10,,31, dcaustin,web4,0,0,5,28,300,20940,25343770,643209546,,0,,0,8,0,0,UP,1,1,0,0,0,2208,0,,1,1,4,,20940,,2,11,,31, dcaustin,BACKEND,0,0,34,95,50000,83762,105889100,2553809875,0,0,,0,34,0,0,UP,4,4,0,,0,2208,0,,1,1,0,,83762,,1,43,,122, 88500 "Sessions" and 4500 errors. in the last 20 minutes.

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• "power limit notification" clobbering on 12G Dell servers with RHEL6

  - by Andrew B

  Server: Poweredge r620 OS: RHEL 6.4 Kernel: 2.6.32-358.18.1.el6.x86_64 I'm experiencing application alarms in my production environment. Critical CPU hungry processes are being starved of resources and causing a processing backlog. The problem is happening on all the 12th Generation Dell servers (r620s) in a recently deployed cluster. As near as I can tell, instances of this happening are matching up to peak CPU utilization, accompanied by massive amounts of "power limit notification" spam in dmesg. An excerpt of one of these events: Nov 7 10:15:15 someserver [.crit] CPU12: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU0: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU6: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU14: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU18: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU2: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU4: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU16: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU0: Package power limit notification (total events = 11) Nov 7 10:15:15 someserver [.crit] CPU6: Package power limit notification (total events = 13) Nov 7 10:15:15 someserver [.crit] CPU14: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU18: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU20: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU8: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU2: Package power limit notification (total events = 12) Nov 7 10:15:15 someserver [.crit] CPU10: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU22: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU4: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU16: Package power limit notification (total events = 13) Nov 7 10:15:15 someserver [.crit] CPU20: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU8: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU10: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU22: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU15: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU3: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU1: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU5: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU17: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU13: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU15: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU3: Package power limit notification (total events = 374) Nov 7 10:15:15 someserver [.crit] CPU1: Package power limit notification (total events = 376) Nov 7 10:15:15 someserver [.crit] CPU5: Package power limit notification (total events = 376) Nov 7 10:15:15 someserver [.crit] CPU7: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU19: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU17: Package power limit notification (total events = 377) Nov 7 10:15:15 someserver [.crit] CPU9: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU21: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU23: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU11: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU13: Package power limit notification (total events = 376) Nov 7 10:15:15 someserver [.crit] CPU7: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU19: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU9: Package power limit notification (total events = 374) Nov 7 10:15:15 someserver [.crit] CPU21: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU23: Package power limit notification (total events = 374) A little Google Fu reveals that this is typically associated with the CPU running hot, or voltage regulation kicking in. I don't think that's what is happening though. Temperature sensors for all servers in the cluster are running fine, Power Cap Policy is disabled in the iDRAC, and my System Profile is set to "Performance" on all of these servers: # omreport chassis biossetup | grep -A10 'System Profile' System Profile Settings ------------------------------------------ System Profile : Performance CPU Power Management : Maximum Performance Memory Frequency : Maximum Performance Turbo Boost : Enabled C1E : Disabled C States : Disabled Monitor/Mwait : Enabled Memory Patrol Scrub : Standard Memory Refresh Rate : 1x Memory Operating Voltage : Auto Collaborative CPU Performance Control : Disabled A Dell mailing list post describes the symptoms almost perfectly. Dell suggested that the author try using the Performance profile, but that didn't help. He ended up applying some settings in Dell's guide for configuring a server for low latency environments and one of those settings (or a combination thereof) seems to have fixed the problem. Kernel.org bug #36182 notes that power-limit interrupt debugging was enabled by default, which is causing performance degradation in scenarios where CPU voltage regulation is kicking in. A RHN KB article (RHN login required) mentions a problem impacting PE r620 and r720 servers not running the Performance profile, and recommends an update to a kernel released two weeks ago. ...Except we are running the Performance profile... Everything I can find online is running me in circles here. What's the heck is going on?

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• Why does my MacBook Pro have long ping times over Wi-Fi?

  - by randynov

  I have been having problems connecting with my Wi-Fi. It is weird, the ping times to the router (<30 feet away) seem to surge, often getting over 10 seconds before slowly coming back down. You can see the trend below. I'm on a MacBook Pro and have done the normal stuff (reset the PRAM and SMC, changed wireless channels, etc.). It happens across different routers, so I think it must be my laptop, but I don't know what it could be. The RSSI value hovers around -57, but I've seen the transmit rate flip between 0, 48 and 54. The signal strength is ~60% with 9% noise. Currently, there are 17 other wireless networks in range, but only one in the same channel. 1 - How can I figure out what's going on? 2 - How can I correct the situation? PING 192.168.1.1 (192.168.1.1): 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0 ttl=254 time=781.107 ms 64 bytes from 192.168.1.1: icmp_seq=1 ttl=254 time=681.551 ms 64 bytes from 192.168.1.1: icmp_seq=2 ttl=254 time=610.001 ms 64 bytes from 192.168.1.1: icmp_seq=3 ttl=254 time=544.915 ms 64 bytes from 192.168.1.1: icmp_seq=4 ttl=254 time=547.622 ms 64 bytes from 192.168.1.1: icmp_seq=5 ttl=254 time=468.914 ms 64 bytes from 192.168.1.1: icmp_seq=6 ttl=254 time=237.368 ms 64 bytes from 192.168.1.1: icmp_seq=7 ttl=254 time=229.902 ms 64 bytes from 192.168.1.1: icmp_seq=8 ttl=254 time=11754.151 ms 64 bytes from 192.168.1.1: icmp_seq=9 ttl=254 time=10753.943 ms 64 bytes from 192.168.1.1: icmp_seq=10 ttl=254 time=9754.428 ms 64 bytes from 192.168.1.1: icmp_seq=11 ttl=254 time=8754.199 ms 64 bytes from 192.168.1.1: icmp_seq=12 ttl=254 time=7754.138 ms 64 bytes from 192.168.1.1: icmp_seq=13 ttl=254 time=6754.159 ms 64 bytes from 192.168.1.1: icmp_seq=14 ttl=254 time=5753.991 ms 64 bytes from 192.168.1.1: icmp_seq=15 ttl=254 time=4754.068 ms 64 bytes from 192.168.1.1: icmp_seq=16 ttl=254 time=3753.930 ms 64 bytes from 192.168.1.1: icmp_seq=17 ttl=254 time=2753.768 ms 64 bytes from 192.168.1.1: icmp_seq=18 ttl=254 time=1753.866 ms 64 bytes from 192.168.1.1: icmp_seq=19 ttl=254 time=753.592 ms 64 bytes from 192.168.1.1: icmp_seq=20 ttl=254 time=517.315 ms 64 bytes from 192.168.1.1: icmp_seq=37 ttl=254 time=1.315 ms 64 bytes from 192.168.1.1: icmp_seq=38 ttl=254 time=1.035 ms 64 bytes from 192.168.1.1: icmp_seq=39 ttl=254 time=4.597 ms 64 bytes from 192.168.1.1: icmp_seq=21 ttl=254 time=18010.681 ms 64 bytes from 192.168.1.1: icmp_seq=22 ttl=254 time=17010.449 ms 64 bytes from 192.168.1.1: icmp_seq=23 ttl=254 time=16010.430 ms 64 bytes from 192.168.1.1: icmp_seq=24 ttl=254 time=15010.540 ms 64 bytes from 192.168.1.1: icmp_seq=25 ttl=254 time=14010.450 ms 64 bytes from 192.168.1.1: icmp_seq=26 ttl=254 time=13010.175 ms 64 bytes from 192.168.1.1: icmp_seq=27 ttl=254 time=12010.282 ms 64 bytes from 192.168.1.1: icmp_seq=28 ttl=254 time=11010.265 ms 64 bytes from 192.168.1.1: icmp_seq=29 ttl=254 time=10010.285 ms 64 bytes from 192.168.1.1: icmp_seq=30 ttl=254 time=9010.235 ms 64 bytes from 192.168.1.1: icmp_seq=31 ttl=254 time=8010.399 ms 64 bytes from 192.168.1.1: icmp_seq=32 ttl=254 time=7010.144 ms 64 bytes from 192.168.1.1: icmp_seq=33 ttl=254 time=6010.113 ms 64 bytes from 192.168.1.1: icmp_seq=34 ttl=254 time=5010.025 ms 64 bytes from 192.168.1.1: icmp_seq=35 ttl=254 time=4009.966 ms 64 bytes from 192.168.1.1: icmp_seq=36 ttl=254 time=3009.825 ms 64 bytes from 192.168.1.1: icmp_seq=40 ttl=254 time=16000.676 ms 64 bytes from 192.168.1.1: icmp_seq=41 ttl=254 time=15000.477 ms 64 bytes from 192.168.1.1: icmp_seq=42 ttl=254 time=14000.388 ms 64 bytes from 192.168.1.1: icmp_seq=43 ttl=254 time=13000.549 ms 64 bytes from 192.168.1.1: icmp_seq=44 ttl=254 time=12000.469 ms 64 bytes from 192.168.1.1: icmp_seq=45 ttl=254 time=11000.332 ms 64 bytes from 192.168.1.1: icmp_seq=46 ttl=254 time=10000.339 ms 64 bytes from 192.168.1.1: icmp_seq=47 ttl=254 time=9000.338 ms 64 bytes from 192.168.1.1: icmp_seq=48 ttl=254 time=8000.198 ms 64 bytes from 192.168.1.1: icmp_seq=49 ttl=254 time=7000.388 ms 64 bytes from 192.168.1.1: icmp_seq=50 ttl=254 time=6000.217 ms 64 bytes from 192.168.1.1: icmp_seq=51 ttl=254 time=5000.084 ms 64 bytes from 192.168.1.1: icmp_seq=52 ttl=254 time=3999.920 ms 64 bytes from 192.168.1.1: icmp_seq=53 ttl=254 time=3000.010 ms 64 bytes from 192.168.1.1: icmp_seq=54 ttl=254 time=1999.832 ms 64 bytes from 192.168.1.1: icmp_seq=55 ttl=254 time=1000.072 ms 64 bytes from 192.168.1.1: icmp_seq=58 ttl=254 time=1.125 ms 64 bytes from 192.168.1.1: icmp_seq=59 ttl=254 time=1.070 ms 64 bytes from 192.168.1.1: icmp_seq=60 ttl=254 time=2.515 ms

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• Cisco PIX 8.0.4, static address mapping not working?

  - by Bill

  upgrading a working Pix running 5.3.1 to 8.0.4. The memory/IOS upgrade went fine, but the 8.0.4 configuration is not quite working 100%. The 5.3.1 config on which it was based is working fine. Basically, I have three networks (inside, outside, dmz) with some addresses on the dmz statically mapped to outside addresses. The problem seems to be that those addresses can't send or receive traffic from the outside (Internet.) Stuff on the DMZ that does not have a static mapping seems to work fine. So, basically: Inside - outside: works Inside - DMZ: works DMZ - inside: works, where the rules allow it DMZ (non-static) - outside: works But: DMZ (static) - outside: fails Outside - DMZ: fails (So, say, udp 1194 traffic to .102, http to .104) I suspect there's something I'm missing with the nat/global section of the config, but can't for the life of me figure out what. Help, anyone? The complete configuration is below. Thanks for any thoughts! ! PIX Version 8.0(4) ! hostname firewall domain-name asasdkpaskdspakdpoak.com enable password xxxxxxxx encrypted passwd xxxxxxxx encrypted names ! interface Ethernet0 nameif outside security-level 0 ip address XX.XX.XX.100 255.255.255.224 ! interface Ethernet1 nameif inside security-level 100 ip address 192.168.68.1 255.255.255.0 ! interface Ethernet2 nameif dmz security-level 10 ip address 192.168.69.1 255.255.255.0 ! boot system flash:/image.bin ftp mode passive dns server-group DefaultDNS domain-name asasdkpaskdspakdpoak.com access-list acl_out extended permit udp any host XX.XX.XX.102 eq 1194 access-list acl_out extended permit tcp any host XX.XX.XX.104 eq www access-list acl_dmz extended permit tcp host 192.168.69.10 host 192.168.68.17 eq ssh access-list acl_dmz extended permit tcp 10.71.83.0 255.255.255.0 192.168.68.0 255.255.255.0 eq ssh access-list acl_dmz extended permit tcp 10.71.83.0 255.255.255.0 192.168.68.0 255.255.255.0 eq 5901 access-list acl_dmz extended permit udp host 192.168.69.103 any eq ntp access-list acl_dmz extended permit udp host 192.168.69.103 any eq domain access-list acl_dmz extended permit tcp host 192.168.69.103 any eq www access-list acl_dmz extended permit tcp host 192.168.69.100 host 192.168.68.101 eq 3306 access-list acl_dmz extended permit tcp host 192.168.69.100 host 192.168.68.102 eq 3306 access-list acl_dmz extended permit tcp host 192.168.69.101 host 192.168.68.101 eq 3306 access-list acl_dmz extended permit tcp host 192.168.69.101 host 192.168.68.102 eq 3306 access-list acl_dmz extended permit tcp 10.71.83.0 255.255.255.0 host 192.168.68.101 eq 3306 access-list acl_dmz extended permit tcp 10.71.83.0 255.255.255.0 host 192.168.68.102 eq 3306 access-list acl_dmz extended permit tcp host 192.168.69.104 host 192.168.68.101 eq 3306 access-list acl_dmz extended permit tcp host 192.168.69.104 host 192.168.68.102 eq 3306 access-list acl_dmz extended permit tcp 10.71.83.0 255.255.255.0 host 192.168.69.104 eq 8080 access-list acl_dmz extended permit tcp 10.71.83.0 255.255.255.0 host 192.168.69.104 eq 8099 access-list acl_dmz extended permit tcp host 192.168.69.105 any eq www access-list acl_dmz extended permit tcp host 192.168.69.103 any eq smtp access-list acl_dmz extended permit tcp host 192.168.69.105 host 192.168.68.103 eq ssh access-list acl_dmz extended permit tcp host 192.168.69.104 any eq www access-list acl_dmz extended permit tcp host 192.168.69.100 any eq www access-list acl_dmz extended permit tcp host 192.168.69.100 any eq https pager lines 24 mtu outside 1500 mtu inside 1500 mtu dmz 1500 icmp unreachable rate-limit 1 burst-size 1 no asdm history enable arp timeout 14400 global (outside) 1 interface nat (inside) 1 0.0.0.0 0.0.0.0 nat (dmz) 1 0.0.0.0 0.0.0.0 static (dmz,outside) XX.XX.XX.103 192.168.69.11 netmask 255.255.255.255 static (inside,dmz) 192.168.68.17 192.168.68.17 netmask 255.255.255.255 static (inside,dmz) 192.168.68.100 192.168.68.100 netmask 255.255.255.255 static (inside,dmz) 192.168.68.101 192.168.68.101 netmask 255.255.255.255 static (inside,dmz) 192.168.68.102 192.168.68.102 netmask 255.255.255.255 static (inside,dmz) 192.168.68.103 192.168.68.103 netmask 255.255.255.255 static (dmz,outside) XX.XX.XX.104 192.168.69.100 netmask 255.255.255.255 static (dmz,outside) XX.XX.XX.105 192.168.69.105 netmask 255.255.255.255 static (dmz,outside) XX.XX.XX.102 192.168.69.10 netmask 255.255.255.255 access-group acl_out in interface outside access-group acl_dmz in interface dmz route outside 0.0.0.0 0.0.0.0 XX.XX.XX.97 1 route dmz 10.71.83.0 255.255.255.0 192.168.69.10 1 timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute dynamic-access-policy-record DfltAccessPolicy no snmp-server location no snmp-server contact snmp-server enable traps snmp authentication linkup linkdown coldstart crypto ipsec security-association lifetime seconds 28800 crypto ipsec security-association lifetime kilobytes 4608000 telnet 192.168.68.17 255.255.255.255 inside telnet timeout 5 ssh timeout 5 console timeout 0 threat-detection basic-threat threat-detection statistics access-list no threat-detection statistics tcp-intercept ! class-map inspection_default match default-inspection-traffic ! ! policy-map type inspect dns preset_dns_map parameters message-length maximum 512 policy-map global_policy class inspection_default inspect dns preset_dns_map inspect ftp inspect h323 h225 inspect h323 ras inspect netbios inspect rsh inspect rtsp inspect skinny inspect esmtp inspect sqlnet inspect sunrpc inspect tftp inspect sip inspect xdmcp ! service-policy global_policy global prompt hostname context Cryptochecksum:2d1bb2dee2d7a3e45db63a489102d7de

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• Why does my macbook pro have long ping times over wifi?

  - by randynov

  I have been having problems connecting with my wifi. It is weird, the ping times to the router (<30 feet away) seem to surge, often getting over 10s before slowly coming back down. You can see the trend below. I'm on a macbook pro and have done the normal stuff (reset the pram and smc, changed wireless channels, etc.). It happens across different routers, so I think it must be my laptop, but I don't know what it could be. The RSSI value hovers around -57, but I've seen the transmit rate flip between 0, 48 & 54. The signal strength is ~60% with 9% noise. Currently, there are 17 other wireless networks in range, but only one in the same channel. 1 - How can I figure out what's going on? 2 - How can I correct the situation? TIA! Randall PING 192.168.1.1 (192.168.1.1): 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0 ttl=254 time=781.107 ms 64 bytes from 192.168.1.1: icmp_seq=1 ttl=254 time=681.551 ms 64 bytes from 192.168.1.1: icmp_seq=2 ttl=254 time=610.001 ms 64 bytes from 192.168.1.1: icmp_seq=3 ttl=254 time=544.915 ms 64 bytes from 192.168.1.1: icmp_seq=4 ttl=254 time=547.622 ms 64 bytes from 192.168.1.1: icmp_seq=5 ttl=254 time=468.914 ms 64 bytes from 192.168.1.1: icmp_seq=6 ttl=254 time=237.368 ms 64 bytes from 192.168.1.1: icmp_seq=7 ttl=254 time=229.902 ms 64 bytes from 192.168.1.1: icmp_seq=8 ttl=254 time=11754.151 ms 64 bytes from 192.168.1.1: icmp_seq=9 ttl=254 time=10753.943 ms 64 bytes from 192.168.1.1: icmp_seq=10 ttl=254 time=9754.428 ms 64 bytes from 192.168.1.1: icmp_seq=11 ttl=254 time=8754.199 ms 64 bytes from 192.168.1.1: icmp_seq=12 ttl=254 time=7754.138 ms 64 bytes from 192.168.1.1: icmp_seq=13 ttl=254 time=6754.159 ms 64 bytes from 192.168.1.1: icmp_seq=14 ttl=254 time=5753.991 ms 64 bytes from 192.168.1.1: icmp_seq=15 ttl=254 time=4754.068 ms 64 bytes from 192.168.1.1: icmp_seq=16 ttl=254 time=3753.930 ms 64 bytes from 192.168.1.1: icmp_seq=17 ttl=254 time=2753.768 ms 64 bytes from 192.168.1.1: icmp_seq=18 ttl=254 time=1753.866 ms 64 bytes from 192.168.1.1: icmp_seq=19 ttl=254 time=753.592 ms 64 bytes from 192.168.1.1: icmp_seq=20 ttl=254 time=517.315 ms 64 bytes from 192.168.1.1: icmp_seq=37 ttl=254 time=1.315 ms 64 bytes from 192.168.1.1: icmp_seq=38 ttl=254 time=1.035 ms 64 bytes from 192.168.1.1: icmp_seq=39 ttl=254 time=4.597 ms 64 bytes from 192.168.1.1: icmp_seq=21 ttl=254 time=18010.681 ms 64 bytes from 192.168.1.1: icmp_seq=22 ttl=254 time=17010.449 ms 64 bytes from 192.168.1.1: icmp_seq=23 ttl=254 time=16010.430 ms 64 bytes from 192.168.1.1: icmp_seq=24 ttl=254 time=15010.540 ms 64 bytes from 192.168.1.1: icmp_seq=25 ttl=254 time=14010.450 ms 64 bytes from 192.168.1.1: icmp_seq=26 ttl=254 time=13010.175 ms 64 bytes from 192.168.1.1: icmp_seq=27 ttl=254 time=12010.282 ms 64 bytes from 192.168.1.1: icmp_seq=28 ttl=254 time=11010.265 ms 64 bytes from 192.168.1.1: icmp_seq=29 ttl=254 time=10010.285 ms 64 bytes from 192.168.1.1: icmp_seq=30 ttl=254 time=9010.235 ms 64 bytes from 192.168.1.1: icmp_seq=31 ttl=254 time=8010.399 ms 64 bytes from 192.168.1.1: icmp_seq=32 ttl=254 time=7010.144 ms 64 bytes from 192.168.1.1: icmp_seq=33 ttl=254 time=6010.113 ms 64 bytes from 192.168.1.1: icmp_seq=34 ttl=254 time=5010.025 ms 64 bytes from 192.168.1.1: icmp_seq=35 ttl=254 time=4009.966 ms 64 bytes from 192.168.1.1: icmp_seq=36 ttl=254 time=3009.825 ms 64 bytes from 192.168.1.1: icmp_seq=40 ttl=254 time=16000.676 ms 64 bytes from 192.168.1.1: icmp_seq=41 ttl=254 time=15000.477 ms 64 bytes from 192.168.1.1: icmp_seq=42 ttl=254 time=14000.388 ms 64 bytes from 192.168.1.1: icmp_seq=43 ttl=254 time=13000.549 ms 64 bytes from 192.168.1.1: icmp_seq=44 ttl=254 time=12000.469 ms 64 bytes from 192.168.1.1: icmp_seq=45 ttl=254 time=11000.332 ms 64 bytes from 192.168.1.1: icmp_seq=46 ttl=254 time=10000.339 ms 64 bytes from 192.168.1.1: icmp_seq=47 ttl=254 time=9000.338 ms 64 bytes from 192.168.1.1: icmp_seq=48 ttl=254 time=8000.198 ms 64 bytes from 192.168.1.1: icmp_seq=49 ttl=254 time=7000.388 ms 64 bytes from 192.168.1.1: icmp_seq=50 ttl=254 time=6000.217 ms 64 bytes from 192.168.1.1: icmp_seq=51 ttl=254 time=5000.084 ms 64 bytes from 192.168.1.1: icmp_seq=52 ttl=254 time=3999.920 ms 64 bytes from 192.168.1.1: icmp_seq=53 ttl=254 time=3000.010 ms 64 bytes from 192.168.1.1: icmp_seq=54 ttl=254 time=1999.832 ms 64 bytes from 192.168.1.1: icmp_seq=55 ttl=254 time=1000.072 ms 64 bytes from 192.168.1.1: icmp_seq=58 ttl=254 time=1.125 ms 64 bytes from 192.168.1.1: icmp_seq=59 ttl=254 time=1.070 ms 64 bytes from 192.168.1.1: icmp_seq=60 ttl=254 time=2.515 ms

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• Why might login failures cause SQL 2005 to dump and ditch?

  - by Byron Sommardahl

  Our SQL 2005 server began timing out and finally stopped responding on Oct 26th. The application logs showed a ton of 17883 events leading up to a reboot. After the reboot everything was fine but we were still scratching our heads. Fast forward 6 days... it happened again. Then again 2 days later. The last night. Today it has happened three times to far. The timeline is fairly predictable when it happens: Trans log backups. Login failure for "user2". Minidump Another minidump for the scheduler Repeated 17883 events. Server fails little by little until it won't accept any requests. Reboot is all that gets us going again (a band-aid) Interesting, though, is that the server box itself doesn't seem to have any problems. CPU usage is normal. Network connectivity is fine. We can remote in and look at logs. Management studio does eventually bog down, though. Today, for the first time, we tried stopping services instead of a reboot. All services stopped on their own except for the SQL Server service. We finally did an "end task" on that one and were able to bring everything back up. It worked fine for about 30 minutes until we started seeing timeouts and 17883's again. This time, probably because we didn't reboot all the way, we saw a bunch of 844 events mixed in with the 17883's. Our entire tech team here is scratching heads... some ideas we're kicking around: MS Cumulative Update hit around the same time as when we first had a problem. Since then, we've rolled it back. Maybe it didn't rollback all the way. The situation looks and feels like an unhandled "stack overflow" (no relation) in that it starts small and compounds over time. Problem with this is that there isn't significant CPU usage. At any rate, we're not ruling SQL 2005 bug out at all. Maybe we added one too many import processes and have reached our limit on this box. (hard to believe). Looking at SQLDUMP0151.log at the time of one of the crashes. There are some "login failures" and then there are two stack dumps. 1st a normal stack dump, 2nd for a scheduler dump. Here's a snippet: (sorry for the lack of line breaks) 2009-11-10 11:59:14.95 spid63 Using 'xpsqlbot.dll' version '2005.90.3042' to execute extended stored procedure 'xp_qv'. This is an informational message only; no user action is required. 2009-11-10 11:59:15.09 spid63 Using 'xplog70.dll' version '2005.90.3042' to execute extended stored procedure 'xp_msver'. This is an informational message only; no user action is required. 2009-11-10 12:02:33.24 Logon Error: 18456, Severity: 14, State: 16. 2009-11-10 12:02:33.24 Logon Login failed for user 'standard_user2'. [CLIENT: 50.36.172.101] 2009-11-10 12:08:21.12 Logon Error: 18456, Severity: 14, State: 16. 2009-11-10 12:08:21.12 Logon Login failed for user 'standard_user2'. [CLIENT: 50.36.172.101] 2009-11-10 12:13:49.38 Logon Error: 18456, Severity: 14, State: 16. 2009-11-10 12:13:49.38 Logon Login failed for user 'standard_user2'. [CLIENT: 50.36.172.101] 2009-11-10 12:15:16.88 Logon Error: 18456, Severity: 14, State: 16. 2009-11-10 12:15:16.88 Logon Login failed for user 'standard_user2'. [CLIENT: 50.36.172.101] 2009-11-10 12:18:24.41 Logon Error: 18456, Severity: 14, State: 16. 2009-11-10 12:18:24.41 Logon Login failed for user 'standard_user2'. [CLIENT: 50.36.172.101] 2009-11-10 12:18:38.88 spid111 Using 'dbghelp.dll' version '4.0.5' 2009-11-10 12:18:39.02 spid111 *Stack Dump being sent to C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\SQLDump0149.txt 2009-11-10 12:18:39.02 spid111 SqlDumpExceptionHandler: Process 111 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process. 2009-11-10 12:18:39.02 spid111 * ***************************************************************************** 2009-11-10 12:18:39.02 spid111 * 2009-11-10 12:18:39.02 spid111 * BEGIN STACK DUMP: 2009-11-10 12:18:39.02 spid111 * 11/10/09 12:18:39 spid 111 2009-11-10 12:18:39.02 spid111 * 2009-11-10 12:18:39.02 spid111 * 2009-11-10 12:18:39.02 spid111 * Exception Address = 0159D56F Module(sqlservr+0059D56F) 2009-11-10 12:18:39.02 spid111 * Exception Code = c0000005 EXCEPTION_ACCESS_VIOLATION 2009-11-10 12:18:39.02 spid111 * Access Violation occurred writing address 00000000 2009-11-10 12:18:39.02 spid111 * Input Buffer 138 bytes - 2009-11-10 12:18:39.02 spid111 * " N R S C _ P T A 22 00 4e 00 52 00 53 00 43 00 5f 00 50 00 54 00 41 00 2009-11-10 12:18:39.02 spid111 * C _ Q A . d b o . 43 00 5f 00 51 00 41 00 2e 00 64 00 62 00 6f 00 2e 00 2009-11-10 12:18:39.02 spid111 * U s p S e l N e x 55 00 73 00 70 00 53 00 65 00 6c 00 4e 00 65 00 78 00 2009-11-10 12:18:39.02 spid111 * t A c c o u n t 74 00 41 00 63 00 63 00 6f 00 75 00 6e 00 74 00 00 00 2009-11-10 12:18:39.02 spid111 * @ i n t F o r m I 0a 40 00 69 00 6e 00 74 00 46 00 6f 00 72 00 6d 00 49 2009-11-10 12:18:39.02 spid111 * D & 8 @ t x 00 44 00 00 26 04 04 38 00 00 00 09 40 00 74 00 78 00 2009-11-10 12:18:39.02 spid111 * t A l i a s § 74 00 41 00 6c 00 69 00 61 00 73 00 00 a7 0f 00 09 04 2009-11-10 12:18:39.02 spid111 * Ð GQE9732 d0 00 00 07 00 47 51 45 39 37 33 32 2009-11-10 12:18:39.02 spid111 * 2009-11-10 12:18:39.02 spid111 * 2009-11-10 12:18:39.02 spid111 * MODULE BASE END SIZE 2009-11-10 12:18:39.02 spid111 * sqlservr 01000000 02C09FFF 01c0a000 2009-11-10 12:18:39.02 spid111 * ntdll 7C800000 7C8C1FFF 000c2000 2009-11-10 12:18:39.02 spid111 * kernel32 77E40000 77F41FFF 00102000

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• Understanding Windows 8 Recovery options

  - by stuffe

  Background: I am preparing a PC that I am sending to a relative abroad, who has little or no internet access, and next to no sensible options for getting IT support should anything go wrong. As such I am trying to provide a full set of recovery options such that they are able to reinstall the OS with minimum fuss or assistance if required. The PC is a brand new Acer laptop that came with Windows 7 pre-installed (and an associated recovery partition) and a free upgrade to Windows 8. I have installed Windows 8 from scratch performing a format and clean install from media I burned from the official download. The existing Windows 7 recovery partition is still there, and I can still boot from it. I have created recovery DVDs of that in case it is ever lost. Here are my recovery options so far. I can perform a factory reset of Win 7 via the recovery partition I can perform a factory reset of Win 7 via burned recovery DVDs I can re-install Windows 8 cleanly from a DVD All of these are useful, but not what I want, because the first 2 methods use Win 7, and still fill the machine with crapware, and the latter doesn't provide for any post-install customisation and software installation. So, I am looking to see what other options are available to perform a Windows 8 recovery that will be more than a simple install. I am aware that Win8 comes with some useful refresh tools: Refresh your PC - Re-install Win 8 over the top of your existing installation, recovering from any Windows corruption etc. I can run this from my current install, although it says some files are missing that will be provided by me install or recovery media, which seems to be code for stick your install DVD in, and it starts after I do that - unfortunately for this particular laptop you need to specify a particular WIFI driver or the install bombs out part way through with IRQL errors, and this refresh method skips the part where you can load a driver, so it's no use to me. I think I can fix this by creating a custom recovery image using the recimg.exe command but it takes hours to complete so I haven't tried it yet. Reset your PC - Perform a full install and lose all your files. Again it needs my Install media inserting before it will do anything, but then it provides an error (will include later when I recreate it...) Now, these recovery options look useful (in principal, although both are fail for me) but they rely on having a working system to access the tools, which leads me to the last option, of making a Recovery USB drive. I have made a recovery drive, and it should perform loads of useful things, including copying my WIN7 recovery partition to the drive, providing the above refresh and reset options, providing other troubleshooting options and also the ability to restore from a custom image, only none of them seem to work for me. Creating the Recovery Drive - the option to include my recovery partition is greyed out. The partition exists and works fine, why will it not copy it? Refresh - I imagine this would have the same issues as I described before, but this is moot because when I try it says that the "drive where Windows is installed is locked, please unlock the drive and try again" with no info on what that means and how to do it. Restore - Again, probably pointless as I can just use the DVD, but it also errors: "unable to reset your PC. A required drive partition is missing" System Restore - should let me roll back a bad driver etc as per normal in Windows, only it simply says "To use system restore you must specify which windows installation to restore. Restart this computer, select an operating system, and select system restore" ?!?! System Image Recovery - this seems to be offering to restore from a Windows system image, but this is deprecated in Windows 8, although you can still make one if you use the Windows 7 Backup tools, however the resultant file is too large to put on the USB stick as it's FAT formatted, and would be a massive stack of DVDs anyway. So useless. It would be nice it it would work with the custom recovery image you can use with the refresh command, but there seems no option to do this. Automatic Repair - some diagnostics, which seem useless as it happily tells me it can't fix my problem, even though I have none. Command Prompt - yay, this works! What on earth do I want to use it for... Had any of the above worked, it might be useful, but as any form of install still requires you to have the DVD, and any form of custom recovery image also requires you to have either a massive stack of DVDs or an NTFS formatted backup device in addition to the recovery drive, it sort of ruins the point. It doesn't seem rocket science. I want to create a bootable USB drive that I can refresh Windows over an existing install with, perform a clean reinstall to a bare system, or recovery a customised image with existing apps installed. If anyone can point me in a direction that allows me to make a single recovery drive do these all these things, I would appreciate it. I have a 32Gb USB3 thumb drive that I bought for this very purpose, but it's seems to be fighting to let me do anything useful. At this rate I will be making a DriveImageXML recovery stick and dumping the OS with that, which I know works, but isn't so elegant as using the proper tools..

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