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• Windows Start Menu Not Staying on Top

  - by Jeff Rapp

  Hey everyone. I've had this problem since Windows Vista. I did a clean install with Windows 7 and hoped it would fix the problem. Also swapped out the video card just to rule out a strange driver issue. Here's what's happening. After running for some period of time (usually a few hours), the Start button/orb will loose it's "Chrome" and turn into a plain button that just says "Start." It will work fine for a while, but then the start menu will just stop showing. Additionally, when I hit Win+D to show the desktop, the entire taskbar completely disappears. I can get it back usually by moving/minimizing windows that may be overlapping where the start menu should show. Otherwise, it requires either a full reboot or I'll end up killing & restarting the explorer.exe process. I realize that this is a strange issue - I took a video of it http://www.youtube.com/watch?v=0B3WwT0uyr4 Thanks! --Edit-- Here's my HijackThis log: Logfile of Trend Micro HijackThis v2.0.3 (BETA) Scan saved at 4:19:00 PM, on 12/16/2009 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Program Files (x86)\Pantone\hueyPRO\hueyPROTray.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Java\jre6\bin\jusched.exe C:\Program Files (x86)\MagicDisc\MagicDisc.exe C:\Program Files (x86)\Trillian\trillian.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Common Files\Microsoft Shared\DevServer\9.0\WebDev.WebServer.EXE C:\Program Files (x86)\Notepad++\notepad++.exe C:\Program Files (x86)\Fiddler2\Fiddler.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\mspdbsrv.exe C:\Program Files (x86)\iTunes\iTunes.exe C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe C:\Program Files (x86)\ColorPic 4.1\ColorPic.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Help 9\dexplore.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Help 9\dexplore.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\eBay\Blackthorne\bin\BT.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\CamStudio\Recorder.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\Mozilla Firefox 3.6 Beta 3\firefox.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\PuTTY\putty.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Startup: ChatNowDesktop.appref-ms O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe O4 - Global Startup: Digsby.lnk = C:\Program Files (x86)\Digsby\digsby.exe O4 - Global Startup: hueyPROTray.lnk = C:\Program Files (x86)\Pantone\hueyPRO\hueyPROTray.exe O4 - Global Startup: OfficeSAS.lnk = ? O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: S&end to OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe" (file missing) O9 - Extra 'Tools' menuitem: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe" (file missing) O13 - Gopher Prefix: O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - http://reportserver/Reports/Reserved.ReportViewerWebControl.axd?ReportSession=oxadkhfvfvt1hzf2eh3y1ay2&ControlID=b89e27f15e734f3faee1308eebdfab2a&Culture=1033&UICulture=9&ReportStack=1&OpType=PrintCab&Arch=X86 O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = LapkoSoft.local O17 - HKLM\System\CCS\Services\Tcpip\..\{5992B87A-643B-4385-A914-249B98BF7129}: NameServer = 192.168.1.10 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = LapkoSoft.local O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = LapkoSoft.local O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

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• Inbound SIP calls through Cisco 881 NAT hang up after a few seconds

  - by MasterRoot24

  I've recently moved to a Cisco 881 router for my WAN link. I was previously using a Cisco Linksys WAG320N as my modem/router/WiFi AP/NAT firewall. The WAG320N is now running in bridged mode, so it's simply acting as a modem with one of it's LAN ports connected to FE4 WAN on my Cisco 881. The Cisco 881 get's a DHCP provided IP from my ISP. My LAN is part of default Vlan 1 (192.168.1.0/24). General internet connectivity is working great, I've managed to setup static NAT rules for my HTTP/HTTPS/SMTP/etc. services which are running on my LAN. I don't know whether it's worth mentioning that I've opted to use NVI NAT (ip nat enable as opposed to the traditional ip nat outside/ip nat inside) setup. My reason for this is that NVI allows NAT loopback from my LAN to the WAN IP and back in to the necessary server on the LAN. I run an Asterisk 1.8 PBX on my LAN, which connects to a SIP provider on the internet. Both inbound and outbound calls through the old setup (WAG320N providing routing/NAT) worked fine. However, since moving to the Cisco 881, inbound calls drop after around 10 seconds, whereas outbound calls work fine. The following message is logged on my Asterisk PBX: [Dec 9 15:27:45] WARNING[27734]: chan_sip.c:3641 retrans_pkt: Retransmission timeout reached on transmission [email protected] for seqno 1 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions Packet timed out after 6528ms with no response [Dec 9 15:27:45] WARNING[27734]: chan_sip.c:3670 retrans_pkt: Hanging up call [email protected] - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions). (I know that this is quite a common issue - I've spend the best part of 2 days solid on this, trawling Google.) I've done as I am told and checked https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions. Referring to the section "Other SIP requests" in the page linked above, I believe that the hangup to be caused by the ACK from my SIP provider not being passed back through NAT to Asterisk on my PBX. I tried to ascertain this by dumping the packets on my WAN interface on the 881. I managed to obtain a PCAP dump of packets in/out of my WAN interface. Here's an example of an ACK being reveived by the router from my provider: 689 21.219999 193.x.x.x 188.x.x.x SIP 502 Request: ACK sip:[email protected] | However a SIP trace on the Asterisk server show's that there are no ACK's received in response to the 200 OK from my PBX: http://pastebin.com/wwHpLPPz In the past, I have been strongly advised to disable any sort of SIP ALGs on routers and/or firewalls and the many posts regarding this issue on the internet seem to support this. However, I believe on Cisco IOS, the config command to disable SIP ALG is no ip nat service sip udp port 5060 however, this doesn't appear to help the situation. To confirm that config setting is set: Router1#show running-config | include sip no ip nat service sip udp port 5060 Another interesting twist: for a short period of time, I tried another provider. Luckily, my trial account with them is still available, so I reverted my Asterisk config back to the revision before I integrated with my current provider. I then dialled in to the DDI associated with the trial trunk and the call didn't get hung up and I didn't get the error above! To me, this points at the provider, however I know, like all providers do, will say "There's no issues with our SIP proxies - it's your firewall." I'm tempted to agree with this, as this issue was not apparent with the old WAG320N router when it was doing the NAT'ing. I'm sure you'll want to see my running-config too: ! ! Last configuration change at 15:55:07 UTC Sun Dec 9 2012 by xxx version 15.2 no service pad service tcp-keepalives-in service tcp-keepalives-out service timestamps debug datetime msec localtime show-timezone service timestamps log datetime msec localtime show-timezone no service password-encryption service sequence-numbers ! hostname Router1 ! boot-start-marker boot-end-marker ! ! security authentication failure rate 10 log security passwords min-length 6 logging buffered 4096 logging console critical enable secret 4 xxx ! aaa new-model ! ! aaa authentication login local_auth local ! ! ! ! ! aaa session-id common ! memory-size iomem 10 ! crypto pki trustpoint TP-self-signed-xxx enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-xxx revocation-check none rsakeypair TP-self-signed-xxx ! ! crypto pki certificate chain TP-self-signed-xxx certificate self-signed 01 quit no ip source-route no ip gratuitous-arps ip auth-proxy max-login-attempts 5 ip admission max-login-attempts 5 ! ! ! ! ! no ip bootp server ip domain name dmz.merlin.local ip domain list dmz.merlin.local ip domain list merlin.local ip name-server x.x.x.x ip inspect audit-trail ip inspect udp idle-time 1800 ip inspect dns-timeout 7 ip inspect tcp idle-time 14400 ip inspect name autosec_inspect ftp timeout 3600 ip inspect name autosec_inspect http timeout 3600 ip inspect name autosec_inspect rcmd timeout 3600 ip inspect name autosec_inspect realaudio timeout 3600 ip inspect name autosec_inspect smtp timeout 3600 ip inspect name autosec_inspect tftp timeout 30 ip inspect name autosec_inspect udp timeout 15 ip inspect name autosec_inspect tcp timeout 3600 ip cef login block-for 3 attempts 3 within 3 no ipv6 cef ! ! multilink bundle-name authenticated license udi pid CISCO881-SEC-K9 sn ! ! username xxx privilege 15 secret 4 xxx username xxx secret 4 xxx ! ! ! ! ! ip ssh time-out 60 ! ! ! ! ! ! ! ! ! interface FastEthernet0 no ip address ! interface FastEthernet1 no ip address ! interface FastEthernet2 no ip address ! interface FastEthernet3 switchport access vlan 2 no ip address ! interface FastEthernet4 ip address dhcp no ip redirects no ip unreachables no ip proxy-arp ip nat enable duplex auto speed auto ! interface Vlan1 ip address 192.168.1.1 255.255.255.0 no ip redirects no ip unreachables no ip proxy-arp ip nat enable ! interface Vlan2 ip address 192.168.0.2 255.255.255.0 ! ip forward-protocol nd ip http server ip http access-class 1 ip http authentication local ip http secure-server ip http timeout-policy idle 60 life 86400 requests 10000 ! ! no ip nat service sip udp port 5060 ip nat source list 1 interface FastEthernet4 overload ip nat source static tcp x.x.x.x 80 interface FastEthernet4 80 ip nat source static tcp x.x.x.x 443 interface FastEthernet4 443 ip nat source static tcp x.x.x.x 25 interface FastEthernet4 25 ip nat source static tcp x.x.x.x 587 interface FastEthernet4 587 ip nat source static tcp x.x.x.x 143 interface FastEthernet4 143 ip nat source static tcp x.x.x.x 993 interface FastEthernet4 993 ip nat source static tcp x.x.x.x 1723 interface FastEthernet4 1723 ! ! logging trap debugging logging facility local2 access-list 1 permit 192.168.1.0 0.0.0.255 access-list 1 permit 192.168.0.0 0.0.0.255 no cdp run ! ! ! ! control-plane ! ! banner motd Authorized Access only ! line con 0 login authentication local_auth length 0 transport output all line aux 0 exec-timeout 15 0 login authentication local_auth transport output all line vty 0 1 access-class 1 in logging synchronous login authentication local_auth length 0 transport preferred none transport input telnet transport output all line vty 2 4 access-class 1 in login authentication local_auth length 0 transport input ssh transport output all ! ! end ...and, if it's of any use, here's my Asterisk SIP config: [general] context=default ; Default context for calls allowoverlap=no ; Disable overlap dialing support. (Default is yes) udpbindaddr=0.0.0.0 ; IP address to bind UDP listen socket to (0.0.0.0 binds to all) ; Optionally add a port number, 192.168.1.1:5062 (default is port 5060) tcpenable=no ; Enable server for incoming TCP connections (default is no) tcpbindaddr=0.0.0.0 ; IP address for TCP server to bind to (0.0.0.0 binds to all interfaces) ; Optionally add a port number, 192.168.1.1:5062 (default is port 5060) srvlookup=yes ; Enable DNS SRV lookups on outbound calls ; Note: Asterisk only uses the first host ; in SRV records ; Disabling DNS SRV lookups disables the ; ability to place SIP calls based on domain ; names to some other SIP users on the Internet ; Specifying a port in a SIP peer definition or ; when dialing outbound calls will supress SRV ; lookups for that peer or call. directmedia=no ; Don't allow direct RTP media between extensions (doesn't work through NAT) externhost=<MY DYNDNS HOSTNAME> ; Our external hostname to resolve to IP and be used in NAT'ed packets localnet=192.168.1.0/24 ; Define our local network so we know which packets need NAT'ing qualify=yes ; Qualify peers by default dtmfmode=rfc2833 ; Set the default DTMF mode disallow=all ; Disallow all codecs by default allow=ulaw ; Allow G.711 u-law allow=alaw ; Allow G.711 a-law ; ---------------------- ; SIP Trunk Registration ; ---------------------- ; Orbtalk register => <MY SIP PROVIDER USER NAME>:[email protected]/<MY DDI> ; Main Orbtalk number ; ---------- ; Trunks ; ---------- [orbtalk] ; Main Orbtalk trunk type=peer insecure=invite host=sipgw3.orbtalk.co.uk nat=yes username=<MY SIP PROVIDER USER NAME> defaultuser=<MY SIP PROVIDER USER NAME> fromuser=<MY SIP PROVIDER USER NAME> secret=xxx context=inbound I really don't know where to go with this. If anyone can help me find out why these calls are being dropped off, I'd be grateful if you could chime in! Please let me know if any further info is required.

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• OpenVPN Client timing out

  - by Austin

  I recently installed OpenVPN on my Ubuntu VPS. Whenenver I try to connect to it, I can establish a connection just fine. However, everything I try to connect to times out. If I try to ping something, it will resolve the IP, but will time out after resolving the IP. (So DNS Server seems to be working correctly) My server.conf has this relevant information (At least I think it's relevant. I'm not sure if you need more or not) # Which local IP address should OpenVPN # listen on? (optional) ;local a.b.c.d # Which TCP/UDP port should OpenVPN listen on? # If you want to run multiple OpenVPN instances # on the same machine, use a different port # number for each one. You will need to # open up this port on your firewall. port 1194 # TCP or UDP server? ;proto tcp proto udp # "dev tun" will create a routed IP tunnel, # "dev tap" will create an ethernet tunnel. # Use "dev tap0" if you are ethernet bridging # and have precreated a tap0 virtual interface # and bridged it with your ethernet interface. # If you want to control access policies # over the VPN, you must create firewall # rules for the the TUN/TAP interface. # On non-Windows systems, you can give # an explicit unit number, such as tun0. # On Windows, use "dev-node" for this. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. ;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel if you # have more than one. On XP SP2 or higher, # you may need to selectively disable the # Windows firewall for the TAP adapter. # Non-Windows systems usually don't need this. ;dev-node MyTap # SSL/TLS root certificate (ca), certificate # (cert), and private key (key). Each client # and the server must have their own cert and # key file. The server and all clients will # use the same ca file. # # See the "easy-rsa" directory for a series # of scripts for generating RSA certificates # and private keys. Remember to use # a unique Common Name for the server # and each of the client certificates. # # Any X509 key management system can be used. # OpenVPN can also use a PKCS #12 formatted key file # (see "pkcs12" directive in man page). ca ca.crt cert server.crt key server.key # This file should be kept secret # Diffie hellman parameters. # Generate your own with: # openssl dhparam -out dh1024.pem 1024 # Substitute 2048 for 1024 if you are using # 2048 bit keys. dh dh1024.pem # Configure server mode and supply a VPN subnet # for OpenVPN to draw client addresses from. # The server will take 10.8.0.1 for itself, # the rest will be made available to clients. # Each client will be able to reach the server # on 10.8.0.1. Comment this line out if you are # ethernet bridging. See the man page for more info. server 10.8.0.0 255.255.255.0 # Maintain a record of client <-> virtual IP address # associations in this file. If OpenVPN goes down or # is restarted, reconnecting clients can be assigned # the same virtual IP address from the pool that was # previously assigned. ifconfig-pool-persist ipp.txt # Configure server mode for ethernet bridging. # You must first use your OS's bridging capability # to bridge the TAP interface with the ethernet # NIC interface. Then you must manually set the # IP/netmask on the bridge interface, here we # assume 10.8.0.4/255.255.255.0. Finally we # must set aside an IP range in this subnet # (start=10.8.0.50 end=10.8.0.100) to allocate # to connecting clients. Leave this line commented # out unless you are ethernet bridging. ;server-bridge 10.8.0.4 255.255.255.0 10.8.0.50 10.8.0.100 # Configure server mode for ethernet bridging # using a DHCP-proxy, where clients talk # to the OpenVPN server-side DHCP server # to receive their IP address allocation # and DNS server addresses. You must first use # your OS's bridging capability to bridge the TAP # interface with the ethernet NIC interface. # Note: this mode only works on clients (such as # Windows), where the client-side TAP adapter is # bound to a DHCP client. ;server-bridge # Push routes to the client to allow it # to reach other private subnets behind # the server. Remember that these # private subnets will also need # to know to route the OpenVPN client # address pool (10.8.0.0/255.255.255.0) # back to the OpenVPN server. ;push "route 192.168.10.0 255.255.255.0" ;push "route 192.168.20.0 255.255.255.0" # To assign specific IP addresses to specific # clients or if a connecting client has a private # subnet behind it that should also have VPN access, # use the subdirectory "ccd" for client-specific # configuration files (see man page for more info). # EXAMPLE: Suppose the client # having the certificate common name "Thelonious" # also has a small subnet behind his connecting # machine, such as 192.168.40.128/255.255.255.248. # First, uncomment out these lines: ;client-config-dir ccd ;route 192.168.40.128 255.255.255.248 # Then create a file ccd/Thelonious with this line: # iroute 192.168.40.128 255.255.255.248 # This will allow Thelonious' private subnet to # access the VPN. This example will only work # if you are routing, not bridging, i.e. you are # using "dev tun" and "server" directives. # EXAMPLE: Suppose you want to give # Thelonious a fixed VPN IP address of 10.9.0.1. # First uncomment out these lines: ;client-config-dir ccd ;route 10.9.0.0 255.255.255.252 # Then add this line to ccd/Thelonious: # ifconfig-push 10.9.0.1 10.9.0.2 # Suppose that you want to enable different # firewall access policies for different groups # of clients. There are two methods: # (1) Run multiple OpenVPN daemons, one for each # group, and firewall the TUN/TAP interface # for each group/daemon appropriately. # (2) (Advanced) Create a script to dynamically # modify the firewall in response to access # from different clients. See man # page for more info on learn-address script. ;learn-address ./script # If enabled, this directive will configure # all clients to redirect their default # network gateway through the VPN, causing # all IP traffic such as web browsing and # and DNS lookups to go through the VPN # (The OpenVPN server machine may need to NAT # or bridge the TUN/TAP interface to the internet # in order for this to work properly). push "redirect-gateway def1 bypass-dhcp" push "dhcp-option DNS 8.8.8.8" # Certain Windows-specific network settings # can be pushed to clients, such as DNS # or WINS server addresses. CAVEAT: # http://openvpn.net/faq.html#dhcpcaveats # The addresses below refer to the public # DNS servers provided by opendns.com. ;push "dhcp-option DNS 8.8.8.8" push "dhcp-option DNS 8.8.4.4" # Uncomment this directive to allow different # clients to be able to "see" each other. # By default, clients will only see the server. # To force clients to only see the server, you # will also need to appropriately firewall the # server's TUN/TAP interface. ;client-to-client # Uncomment this directive if multiple clients # might connect with the same certificate/key # files or common names. This is recommended # only for testing purposes. For production use, # each client should have its own certificate/key # pair. # # IF YOU HAVE NOT GENERATED INDIVIDUAL # CERTIFICATE/KEY PAIRS FOR EACH CLIENT, # EACH HAVING ITS OWN UNIQUE "COMMON NAME", # UNCOMMENT THIS LINE OUT. ;duplicate-cn # The keepalive directive causes ping-like # messages to be sent back and forth over # the link so that each side knows when # the other side has gone down. # Ping every 10 seconds, assume that remote # peer is down if no ping received during # a 120 second time period. keepalive 10 120 # For extra security beyond that provided # by SSL/TLS, create an "HMAC firewall" # to help block DoS attacks and UDP port flooding. # # Generate with: # openvpn --genkey --secret ta.key # # The server and each client must have # a copy of this key. # The second parameter should be '0' # on the server and '1' on the clients. ;tls-auth ta.key 0 # This file is secret # Select a cryptographic cipher. # This config item must be copied to # the client config file as well. ;cipher BF-CBC # Blowfish (default) ;cipher AES-128-CBC # AES ;cipher DES-EDE3-CBC # Triple-DES # Enable compression on the VPN link. # If you enable it here, you must also # enable it in the client config file. comp-lzo # The maximum number of concurrently connected # clients we want to allow. ;max-clients 100 # It's a good idea to reduce the OpenVPN # daemon's privileges after initialization. # # You can uncomment this out on # non-Windows systems. ;user nobody ;group nogroup # The persist options will try to avoid # accessing certain resources on restart # that may no longer be accessible because # of the privilege downgrade. persist-key persist-tun # Output a short status file showing # current connections, truncated # and rewritten every minute. status openvpn-status.log # By default, log messages will go to the syslog (or # on Windows, if running as a service, they will go to # the "\Program Files\OpenVPN\log" directory). # Use log or log-append to override this default. # "log" will truncate the log file on OpenVPN startup, # while "log-append" will append to it. Use one # or the other (but not both). ;log openvpn.log ;log-append openvpn.log # Set the appropriate level of log # file verbosity. # # 0 is silent, except for fatal errors # 4 is reasonable for general usage # 5 and 6 can help to debug connection problems # 9 is extremely verbose verb 3 # Silence repeating messages. At most 20 # sequential messages of the same message # category will be output to the log. ;mute 20 I've tried on multiple computers by the way. The same result on all of them. What could be wrong? Thanks in advance, and if you need other information I'll gladly post it. Information for new comments root@vps:~# iptables -L -n -v Chain INPUT (policy ACCEPT 862K packets, 51M bytes) pkts bytes target prot opt in out source destination Chain FORWARD (policy ACCEPT 3 packets, 382 bytes) pkts bytes target prot opt in out source destination 0 0 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 4641 298K ACCEPT all -- * * 10.8.0.0/24 0.0.0.0/0 0 0 REJECT all -- * * 0.0.0.0/0 0.0.0.0/0 reject-with icmp-port-unreachable Chain OUTPUT (policy ACCEPT 1671K packets, 2378M bytes) pkts bytes target prot opt in out source destination And root@vps:~# iptables -t nat -L -n -v Chain PREROUTING (policy ACCEPT 17937 packets, 2013K bytes) pkts bytes target prot opt in out source destination Chain POSTROUTING (policy ACCEPT 8975 packets, 562K bytes) pkts bytes target prot opt in out source destination 1579 103K SNAT all -- * * 10.8.0.0/24 0.0.0.0/0 to:SERVERIP Chain OUTPUT (policy ACCEPT 8972 packets, 562K bytes) pkts bytes target prot opt in out source destination

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• Windows CE Chat Transcript (March 30, 2010)

  - by Bruce Eitman

  For those of you who missed the chat today, here is the raw transcript.   By raw, I mean that I copied and pasted the discussion without any edits. This is divided into two parts, the top part is the answers from the Microsoft Experts and the bottom part is the questions from the audience. Answers from Microsoft:   Karel Danihelka [MS] (Expert)[2010-3-30 12:2]: Hi everyone, my name is Karel Danihelka and I am developer in partner response team. Sing Wee [MS] (Expert)[2010-3-30 12:2]: Hi, I'm Sing Wee, part of the CoreOS/BSP Test Team. GLanger_MS (Expert)[2010-3-30 12:2]: Hi, I'm Glen Langer, program manager on the Core Team. Karel Danihelka [MS] (Expert)[2010-3-30 12:3]: Q: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals. Where should i start? A: Until you are using CPU with GHz frequency your only chance is use interrupt handler and implement all funcionality there. But it will be really tricky and may reduce system performance. If period will be near to millisecond timeframe you can use normal thread wait for event pattern. Karel Danihelka [MS] (Expert)[2010-3-30 12:5]: Q: I want to partition my NAND Flash device. One partition to use for hive ragistry and the other for the apps and data. The only way to do it is programmatically or setting some registry values ? A: It need to be set in registry - generally you need mark this partition as boot partition. Karel Danihelka [MS] (Expert)[2010-3-30 12:7]: Q: My CPU is Intel celeron M processor 1Ghz. A: In this case you can try use normal approach - in interrupt handler return SYSINTR and start thread in device driver which will spin thread waiting on event attached to this SYSINTR. Karel Danihelka [MS] (Expert)[2010-3-30 12:7]: Q: If i need to implement it using interrupt handlers, What are all the files that I should look at? A: Good quesiton - I would recommend documentation and there was BSP development book to download for free. mikehall_ms (Moderator)[2010-3-30 12:8]: Q: Hi guys, what's the formal way to report bugs back to the core team / product team? The mechanism of calling the support phone number every time is really onerous and time-consuming. Is there another mechanism? A: Using product support is the formal way to report bugs/issues - Product support can then create an issue that can be tracked. Karel Danihelka [MS] (Expert)[2010-3-30 12:9]: Q: But the operation for creating the partitions ? A: This is tricky - if you will make it autopartition & autoformat it will be created by filesystem. But generally it depends on your boot loader. mikehall_ms (Moderator)[2010-3-30 12:10]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? A: At MIX 2010 Charlie Kindel presented a session that described some of the core technologies that make up Windows Phone 7 Series, including the underlying operating system (Windows CE) and the new ISV programming model based on Silverlight and .NET - check out the Mix Online Videos to get more information. davbo-msft (Moderator)[2010-3-30 12:10]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? A: This forum is to discussed released products in the industry. Windows Mobile & Windows CE are based on the same Windows CE Kernel/system. Windows CE is focused on deliverying the OS for embedded customers in the market where Windows Mobile is focused on deliverying compelling Windows Phone platform. davbo-msft (Moderator)[2010-3-30 12:11]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? A: http://en.wikipedia.org/wiki/Windows_CE Wikipedia gives a good breakdown of the version history. Travis Hobrla [MS] (Expert)[2010-3-30 12:13]: Q: I created a OS design with KITL and kernel debugger enabled. But I am unable to connect to the target for debugging. I am getting the following error when i try to connect with the device. PB Debugger Cannot initialize the Kernel Debugger. PB Debugger Debugger could not initialize connection. PB Debugger The Kernel Debugger is waiting to connect with target. PB Debugger The Kernel Debugger has been disconnected successfully. A: One possibility is that a rogue cesvchost.exe has co-opted the debugger. I am assuming this is CE 6.0? Can you try exiting visual studio and manually killing the cesvchost.exe process from the Task Manager? davbo-msft (Moderator)[2010-3-30 12:14]: Q: Hi guys, what's the formal way to report bugs back to the core team / product team? The mechanism of calling the support phone number every time is really onerous and time-consuming. Is there another mechanism? A: For info on contacting Microsoft support refer to the support page on the Embedded website: http://msdn.microsoft.com/en-us/windowsembedded/dd897633.aspx Sing Wee [MS] (Expert)[2010-3-30 12:16]: Q: Do u mean ISR/IST implementation? How can i register an interrupt? What kind of interrupt should i register? A: A good introduction to interrupts in WinCE 6.0 can be found here (aside from the documentation on MSDN): http://download.microsoft.com/download/9/c/f/9cffaa58-4000-48d6-a4b2-5fed9e4e6410/Chapter%206%20-%20Developing%20Device%20Drivers.pdf mikehall_ms (Moderator)[2010-3-30 12:16]: Q: What will be different in Windows Compact 7 from CE 6.0? A: Unfortunately we cannot discuss unreleased products on this chat - keep an eye on the Windows Embedded web site and blogs to keep up to date with product announcements. Travis Hobrla [MS] (Expert)[2010-3-30 12:16]: Q: I am using CE 6.0. There is no cesvchost process running in my system. A: What operating system are you using? Karel Danihelka [MS] (Expert)[2010-3-30 12:16]: Q: So...I have to modify file system code to create 2 partition at system startup ?!! I haven't understood.... A: You don't need to modify code, there are registry settings to achive this (look to documentation). But you may need to create partition table in boot loader. Unfortunatelly there isn't simple way how to do it. davbo-msft (Moderator)[2010-3-30 12:18]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Windows Embedded CE 6.0 R3 includes Sliverlight for Windows Embedded. Refer to New Features overview on the embedded web site. http://www.microsoft.com/windowsembedded/en-us/products/windowsce/default.mspx. Silverlight - The power of Silverlight brought to Windows Embedded CE to create rich applications and user interfaces is new part of Windows CE Embedded. mikehall_ms (Moderator)[2010-3-30 12:20]: Q: The link for developing device drivers is not working. can u please check that? A: http://msdn.microsoft.com/en-us/library/ms923714.aspx davbo-msft (Moderator)[2010-3-30 12:20]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Sorry misunderstood the question I thought you were asking if embedded CE could handle Silverlight. Please repost so that the question goes back into the active queue because once answered no way to put the status back to open. Travis Hobrla [MS] (Expert)[2010-3-30 12:21]: Q: sorry! Windows XP SP3 A: Can you try exiting VS2005 and confirming cesvchost.exe is not running, then renaming C:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\CoreCon\1.0 to 1.0_backup, then restarting VS2005? Sing Wee [MS] (Expert)[2010-3-30 12:24]: Q: Can I have the book's name please? A: I believe the downloadable version is related to the last link I sent. If you go to the following website, I believe you can download the whole thing: http://msdn.microsoft.com/en-us/windowsembedded/ce/cc294468.aspx davbo-msft (Moderator)[2010-3-30 12:24]: Q: If one has an image on a Silverlight page, it seems to be cached. How would one refresh that cache after changing the underlying image? A: change the URI of the image or use a writeable bitmap if they want to manually toggle the pixels Sing Wee [MS] (Expert)[2010-3-30 12:25]: A: Whoops, hit [ENTER] too early. On the right side, you'll see there an "Exam Preparation Kit" link that can be downloaded in several different languages. Sing Wee [MS] (Expert)[2010-3-30 12:25]: Q: Can I have the book's name please? A: Whoops, hit [ENTER] too early. On the right side, you'll see there an "Exam Preparation Kit" link that can be downloaded in several different languages. Karel Danihelka [MS] (Expert)[2010-3-30 12:26]: Q: I have a NAND Flash on my target device. On this flash I have the hive registry and an application.I have observed that when the NAND flash is fully, the system startup time is longer....is there a degradation of NAND use that influences the startup time ? Why ? A: Yes - on boot flash abstraction library (old one) read metadata from all sectors to rebuild physical - logical mapping table. davbo-msft (Moderator)[2010-3-30 12:27]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Need addition info on this question. Can you provide more details on what you are trying to do in Silverlight? davbo-msft (Moderator)[2010-3-30 12:27]: Q: If one has an image on a Silverlight page, it seems to be cached. How would one refresh that cache after changing the underlying image? A: Additonal Info: if you want to manually touch the pixels use WriteableBitmap if you want to use the underlying HWND then use IXRVisualHost::GetHWND() davbo-msft (Moderator)[2010-3-30 12:28]: Q: Writable bitmap, is there an example of the syntax? A: if you want to manually touch the pixels use WriteableBitmap if you want to use the underlying HWND then use IXRVisualHost::GetHWND() davbo-msft (Moderator)[2010-3-30 12:29]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Can I get more information about this question about what you are trying to accomplish in Silverlight? davbo-msft (Moderator)[2010-3-30 12:31]: Q: IXRVisualHost::GetHWND() exactly what I needed Thanks, A: Your welcome Sing Wee [MS] (Expert)[2010-3-30 12:31]: Q: ok. thanks for the book's link A: No problem. Travis Hobrla [MS] (Expert)[2010-3-30 12:32]: Q: Typically for SoC devices you name your hardware specific libraries in the form "SOCDIRNAME_LIBNAME". In our platform "OMAP35XX_TPS659XX_TI_V1" if you do this we cause the catalog parser to die... For example if we have a library "Musbfn_OMAP35XX_TPS659XX_TI_V1.dll" entering this in the catalogs pbcxml file in a <module> section causes the XML parser to fail with : Error 3 The 'urn:Microsoft.PlatformBuilder/Catalog:Module' element is        invalid - The value '012345678901234567890123456789.dll' is invalid         according to its datatype         'urn:Microsoft.PlatformBuilder/Catalog:CatalogFileName' - The actual         length is greater than the MaxLength value. A: There are a couple workarounds I can think of. I believe the Module element is only used when doing SYSGEN parsing to make sure dependent SYSGENs are present when the item is selected, so I believe it is optional to the catalog. The other obvious workaround is to shorten the soc name. I realize neither of these solutions is ideal. This is not something we anticipated when we tested CE6.0, sorry. Travis Hobrla [MS] (Expert)[2010-3-30 12:33]: Q: I am getting this error only when I select the KdStub as the debugger in Target device connectivity. A: Right, but KdStub is the debugger that you should use. Have you tried the steps I suggested? Travis Hobrla [MS] (Expert)[2010-3-30 12:36]: Q: If I select Active KTIL, My OS doesn't boots. It says "loading NK.EXE at 0x<xxxxx> location" after that nothing comes in the debug log. A: Can you look at the serial debug output and see what is happening there? Often it can give you a clue to the KITL driver malfunctioning. Travis Hobrla [MS] (Expert)[2010-3-30 12:38]: Q: I have tried that and I am getting the same error. A: I am assuming you have a device created in Target -> Connectivity Options in Platform Builder. What are the Kernel download / Kernel transport for your device? Travis Hobrla [MS] (Expert)[2010-3-30 12:40]: Q: KITL: *** Device Name CEPC56059 *** WARN: KITL will run in polling mode VBridge:: built on [Jul 10 2009] time [10:20:14] VBridgeInit()...TX = [16384] bytes -- Rx = [16384] bytes Tx buffer [0xA1B84860] to [0xA1B88860]. Rx buffer [0xA1B88880] to [0xA1B8C880]. VBridge:: NK add MAC: [0-60-65-2-DA-FB] Connecting to Desktop KITL: Connected host IP: 1 Port: 1086 .. this is the output of the serial debug A: This looks reasonable and does not give clues as to why boot would halt at that point. If you capture a network trace or turn on KITL debug zones via dpCurSettings in kitl.dll, do you see KITL active after this? Travis Hobrla [MS] (Expert)[2010-3-30 12:41]: Q: Both is happening via Ethernet. A: Only thing I have left to suggest is a Platform Builder installation Repair, then. Karel Danihelka [MS] (Expert)[2010-3-30 12:42]: Q: Hi, I saw that the ATADISK is quite generic and des not have any optimizations. Do you have any advice to consider while tryin to improve the performance of it? A: If I remember correctly sample code has support for some specific hardware controllers (little obsolete now). This should be good start point (if you will not decide take existing driver as sample and write you own). Travis Hobrla [MS] (Expert)[2010-3-30 12:44]: Q: I didn't do that. I have to try. A: I think that's the next valid step. You need to figure out whether KITL is hanging or the device - use instrumented serial debug messages and network trace to determine this. Sing Wee [MS] (Expert)[2010-3-30 12:46]: Q: KITL: *** Device Name CEPC56059 *** WARN: KITL will run in polling mode VBridge:: built on [Jul 10 2009] time [10:20:14] VBridgeInit()...TX = [16384] bytes -- Rx = [16384] bytes Tx buffer [0xA1B84860] to [0xA1B88860]. Rx buffer [0xA1B88880] to [0xA1B8C880]. VBridge:: NK add MAC: [0-60-65-2-DA-FB] Connecting to Desktop KITL: Connected host IP: 1 Port: 1086 .. this is the output of the serial debug A: Neo, have you by any chance tried looking into your firewall to see if it might be blocking traffic on any particular ports? Wireshark/netmon might be able to help you here if that's the issue. davbo-msft (Moderator)[2010-3-30 12:48]: Q: I lost spell check, how can i get it back A: Hello - can you give additional details about your question? Is this related to a Windows CE Embedded application? masatos_MSFT (Expert)[2010-3-30 12:51]: Q: When attempting to run the CETK cellcore tests the documentation states the pre-requisites include "stinger.ini", "ltk.ini" but windows CE doesn't provide these or document what they fully need to contain. Implicitly you also need "datatrans.xml" which isn't supplied. If you get around this error and steal these from Windows Mobile instead, when you try and run the CETK tests you get a data abort in radiometricsdll.dll. How should we invoke the cellcore parts of CETK? A: Hi Pev, what version of Windows CE and CETK are you using? I do not have the expertise to answer this question, but can find somebody who can. Travis Hobrla [MS] (Expert)[2010-3-30 12:52]: Q: I don't see a kitlcore.dll in my OS. is my debug image fails to load because of that? A: kitl.dll should be all that's needed, kitlcore.lib is linked into that. Travis Hobrla [MS] (Expert)[2010-3-30 12:55]: Q: I've got a platform (not developed by myself) where I2C bus support has to be provided through the OAL as the kernel needs to talk to devices such as the power management IC and gas gauge so a 'proper' I2C driver hanging off device manager isn't possible. This happens to be a polled driver, so obviously it hits the system hard when either under lots of traffic or an error condition occurs and the driver constantly polls. I originally thought that there was no straightforward way to make such code interrupt driven in the kernel (as it's a cludge) but I realised that that's exactly what ETHDBG drivers do. Is there any reason why I shouldn't have a go at implementing a similar mechanism for our kernel resident I2C driver? If not, are there any obvious pitfalls - I've not seen any other BSP's do this in the past... A: You can make a 'proper' driver that calls down into the OAL to do the actual I2C transactions. Alternatively you can build an interrupt-based version in the OAL where you handle everything in the ISR. There is nothing wrong with that so long as the rest of your drivers and app threads can handle longer times with interrupts off while you are servicing I2C interrupts. Sing Wee [MS] (Expert)[2010-3-30 12:55]: Q: I am having trouble with my mouse, I have the microsoft wireless mobile mouse 3000, when I push the scroll button I am suppose to have autoscroll instead it shows other web pages,Can you help me out tell me what to do!!! A: Sorry, this current chat is about Windows Embedded Compact. Hope you're able to find an answer to your question elsewhere. davbo-msft (Moderator)[2010-3-30 12:56]: Q: Is the Silverlight Animation "Spline" a BezierSpline? A: Spline - http://msdn.microsoft.com/en-us/library/ee501495.aspx<BR< a>>   masatos_MSFT (Expert)[2010-3-30 12:57]: Thanks for the info Pev. I will follow up with the CETK experts here and get back to you. davbo-msft (Moderator)[2010-3-30 12:59]: Q: Spline- bad link A: http://msdn.microsoft.com/en-us/library/ee501495.aspx davbo-msft (Moderator)[2010-3-30 13:0]: Q: Sorry, got to tirm the ">" A: No Worries http://msdn.microsoft.com/en-us/library/ee501495.aspx davbo-msft (Moderator)[2010-3-30 13:0]: Hello everyone, we are just about out of time. Thank you for joining us for our Windows Embedded CE 6.0 chat today! <http://www.Microsoft.com/Embedded>; A special thank you to the product group members for coming out. The transcript of today’s chat will be posted online as soon as possible, to <http://msdn.microsoft.com/en-us/chats>;. We’ll see you again for another chat next month. Please check <http://msdn.microsoft.com/en-us/chats>; for the list of upcoming chats. If you still have unanswered questions, let me suggest that you post them on one of our newsgroups on <http://msdn.microsoft.com/en-us/windowsembedded/ce/default.aspx> -Windows Embedded CE 6.0 R3 Now Available! <http://msdn.microsoft.com/windowsembedded/ce/dd630616.aspx>; davbo-msft (Moderator)[2010-3-30 13:1]: Q: hi everybody. I would like to know if there is something know about a bug in RTC API (VOIP), especially when using SIP. According the to the analysis with application verifyier there is a heap link in rtcdllmedia.dll. All of the unreleased chunks seem to have a size of 6560 bytes. A: I will follow up with the Networking Team for a response. davbo-msft (Moderator)[2010-3-30 13:1]: Q: Hi, we've problems with debugging of applications (= breakpoints in Platform Builder will be ignored) over KITL on Windows CE 5.0, if the PDB files are large (over 60MB). Are there any limitations to size of the PDB files? A: I will follow up with the tools team for a response and post with the transcript. Sing Wee [MS] (Expert)[2010-3-30 13:1]: Q: I am unable to use the target control in my development environment. any ideas? A: Make sure you have SYSGEN_SHELL=1 set in your build environment. davbo-msft (Moderator)[2010-3-30 13:3]: Q: what are the main differences between Object Store and RAM disk ? They are both in RAM...are there performance differences ? access differences ? A: I will follow up with the Core Team and get a response posted with the transcript to MSDN  The Questions   [2010-3-30 12:57]: Thanks for the info Pev. I will follow up with the CETK experts here and get back to you. [2010-3-30 12:59]:   [2010-3-30 13:0]:   [2010-3-30 13:0]: Hello everyone, we are just about out of time. Thank you for joining us for our Windows Embedded CE 6.0 chat today! <http://www.Microsoft.com/Embedded>; A special thank you to the product group members for coming out. The transcript of today’s chat will be posted online as soon as possible, to <http://msdn.microsoft.com/en-us/chats>;. We’ll see you again for another chat next month. Please check <http://msdn.microsoft.com/en-us/chats>; for the list of upcoming chats. If you still have unanswered questions, let me suggest that you post them on one of our newsgroups on <http://msdn.microsoft.com/en-us/windowsembedded/ce/default.aspx> -Windows Embedded CE 6.0 R3 Now Available! <http://msdn.microsoft.com/windowsembedded/ce/dd630616.aspx>; [2010-3-30 13:1]: [2010-3-30 13:1]: [2010-3-30 13:1]: [2010-3-30 13:3]: neo (Guest)[2010-3-30 11:37]: Hi all KellyG (Guest)[2010-3-30 11:37]: Hi KellyG (Guest)[2010-3-30 11:37]: I have a question unrelated to windows Ce embedded, can you please help me?? neo (Guest)[2010-3-30 11:38]: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals! c neo (Guest)[2010-3-30 11:38]: yes. post it. May be i cud give a try KellyG (Guest)[2010-3-30 11:38]: My Product key listed on my tower is not the product key I need for microsoft office, but that is the only product key listed. neo (Guest)[2010-3-30 11:39]: I hope this is a chat for windows embedded. please post ur queries in office forums KellyG (Guest)[2010-3-30 11:39]: it is but i could not find a forum for office neo (Guest)[2010-3-30 11:40]: I think moderators will help u out. @ davbo-msft: can u help this guy? neo (Guest)[2010-3-30 11:41]: Q: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals. Where should i start? davbo-msft (Moderator)[2010-3-30 11:50]: Our chat today covers the topic of Windows Embedded CE! 1. This chat will last for one hour. During this hour, our Experts will respond to as many questions as they can. Please understand that there may be some questions we cannot respond to due to lack of information or because the information is not yet public. 2. We encourage you to submit questions for our Experts. To do so, type your questions in the send box, select the “ask the Experts” box and click SEND. Questions sent directly to the Guest Chat room will not be answered by the Experts, but we encourage other community members to assist. 3. We ask that you stay on topic for the duration of the chat. This helps the Guests and Experts follow the conversation more easily. We invite you to ask off topic questions after this chat is over, but not during. 4. Please abide by the Chat Code of Conduct. Chat code of conduct: <http://msdn.microsoft.com/chats/chatroom.aspx?ctl=hlp#Conduct>; Pev (Guest)[2010-3-30 11:54]: Evening! davbo-msft (Moderator)[2010-3-30 11:54]: Hello everyone this is Dave Boyce - I worked in the Multimedia area for Windows CE. neo (Guest)[2010-3-30 11:55]: hello dave neo (Guest)[2010-3-30 11:55]: The chat code of conduct link is not working! Pev (Guest)[2010-3-30 11:56]: Best be polite just in case then ;-) neo (Guest)[2010-3-30 11:56]: davbo-msft (Moderator)[2010-3-30 11:57]: I'll check out the issue w/ the link paolopat (Guest)[2010-3-30 12:0]: Hello davbo-msft (Moderator)[2010-3-30 12:0]: We are pleased to welcome our Experts for today’s chat. I will have them introduce themselves now. Chat will begin in a couple of minutes. <http://www.Microsoft.com/Embedded>; paolopat (Guest)[2010-3-30 12:3]: Hello Experts ! neo (Guest)[2010-3-30 12:3]: Welcome all! paolopat (Guest)[2010-3-30 12:3]: Q: I want to partition my NAND Flash device. One partition to use for hive ragistry and the other for the apps and data. The only way to do it is programmatically or setting some registry values ? neo (Guest)[2010-3-30 12:3]: Q: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals. Where should i start? neo (Guest)[2010-3-30 12:5]: Q: My CPU is Intel celeron M processor 1Ghz. Pev (Guest)[2010-3-30 12:5]: neo: if your silicon has multiple general purpose timers, pick one that's not in use for the system timer / profiler and set it up to trigger irqs for your purpose. You can't guarantee hard realtime type responses though... GarySwalling (Guest)[2010-3-30 12:5]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? Pev (Guest)[2010-3-30 12:6]: Q: Hi guys, what's the formal way to report bugs back to the core team / product team? The mechanism of calling the support phone number every time is really onerous and time-consuming. Is there another mechanism? paolopat (Guest)[2010-3-30 12:6]: Q: But the operation for creating the partitions ? neo (Guest)[2010-3-30 12:6]: Q: If i need to implement it using interrupt handlers, What are all the files that I should look at? GPM (Guest)[2010-3-30 12:6]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? Jhony (Guest)[2010-3-30 12:7]: Q: I created a OS design with KITL and kernel debugger enabled. But I am unable to connect to the target for debugging. I am getting the following error when i try to connect with the device. PB Debugger Cannot initialize the Kernel Debugger. PB Debugger Debugger could not initialize connection. PB Debugger The Kernel Debugger is waiting to connect with target. PB Debugger The Kernel Debugger has been disconnected successfully. Charles (Guest)[2010-3-30 12:7]: What will be different in Windows Compact 7 from CE 6.0? neo (Guest)[2010-3-30 12:8]: Can I have the book's name please? kiefs_dev (Guest)[2010-3-30 12:8]: Q: hi everybody. I would like to know if there is something know about a bug in RTC API (VOIP), especially when using SIP. According the to the analysis with application verifyier there is a heap link in rtcdllmedia.dll. All of the unreleased chunks seem to have a size of 6560 bytes. paolopat (Guest)[2010-3-30 12:10]: Q: So...I have to modify file system code to create 2 partition at system startup ?!! I haven't understood.... neo (Guest)[2010-3-30 12:10]: Q: Do u mean ISR/IST implementation? How can i register an interrupt? What kind of interrupt should i register? neo (Guest)[2010-3-30 12:11]: Q: Can I have the book's name please? Charles (Guest)[2010-3-30 12:11]: Q: What will be different in Windows Compact 7 from CE 6.0? PaulT (Guest)[2010-3-30 12:11]: neo: I'd say that you really need the docs for YOUR BSP, not generic documents for BSPs in general. Each BSP may be architected differently. If you're using the CEPC BSP, then the documentation that comes with Platform Builder is a reasonable place to look. GPM (Guest)[2010-3-30 12:11]: Q: If one has an image on a Silverlight page, it seems to be cached. How would one refresh that cache after changing the underlying image? Elektrobit (Guest)[2010-3-30 12:12]: Q: Hi, we've problems with debugging of applications (= breakpoints in Platform Builder will be ignored) over KITL on Windows CE 5.0, if the PDB files are large (over 60MB). Are there any limitations to size of the PDB files? Jhony (Guest)[2010-3-30 12:15]: Q: I am using CE 6.0. There is no cesvchost process running in my system. alexquisi (Guest)[2010-3-30 12:15]: Q: Hi, I saw that the ATADISK is quite generic and des not have any optimizations. Do you have any advice to consider while tryin to improve the performance of it? Jhony (Guest)[2010-3-30 12:17]: Windows XP service pack 1 Jhony (Guest)[2010-3-30 12:17]: Q: sorry! Windows XP SP3 neo (Guest)[2010-3-30 12:19]: Q: The link for developing device drivers is not working. can u please check that? paolopat (Guest)[2010-3-30 12:20]: Q: I have a NAND Flash on my target device. On this flash I have the hive registry and an application.I have observed that when the NAND flash is fully, the system startup time is longer....is there a degradation of NAND use that influences the startup time ? Why ? Pev (Guest)[2010-3-30 12:20]: Q: When attempting to run the CETK cellcore tests the documentation states the pre-requisites include "stinger.ini", "ltk.ini" but windows CE doesn't provide these or document what they fully need to contain. Implicitly you also need "datatrans.xml" which isn't supplied. If you get around this error and steal these from Windows Mobile instead, when you try and run the CETK tests you get a data abort in radiometricsdll.dll. How should we invoke the cellcore parts of CETK? Pev (Guest)[2010-3-30 12:21]: Hi all, Pev (Guest)[2010-3-30 12:21]: oops Pev (Guest)[2010-3-30 12:21]: :-D Pev (Guest)[2010-3-30 12:24]: Typically for SoC devices you name your hardware specific libraries in the form "SOCDIRNAME_LIBNAME". In our platform "OMAP35XX_TPS659XX_TI_V1" if you do this we cause the catalog parser to die... For example if we have a library "Musbfn_OMAP35XX_TPS659XX_TI_V1.dll" entering this in the catalogs pbcxml file in a <module> section causes the XML parser to fail with : Pev (Guest)[2010-3-30 12:25]: Q: Error 3 The 'urn:Microsoft.PlatformBuilder/Catalog:Module' element is        invalid - The value '012345678901234567890123456789.dll' is invalid         according to its datatype         'urn:Microsoft.PlatformBuilder/Catalog:CatalogFileName' - The actual         length is greater than the MaxLength value. GPM (Guest)[2010-3-30 12:25]: Q: Writable bitmap, is there an example of the syntax? Pev (Guest)[2010-3-30 12:25]: Q: Typically for SoC devices you name your hardware specific libraries in the form "SOCDIRNAME_LIBNAME". In our platform "OMAP35XX_TPS659XX_TI_V1" if you do this we cause the catalog parser to die... For example if we have a library "Musbfn_OMAP35XX_TPS659XX_TI_V1.dll" entering this in the catalogs pbcxml file in a <module> section causes the XML parser to fail with : Error 3 The 'urn:Microsoft.PlatformBuilder/Catalog:Module' element is        invalid - The value '012345678901234567890123456789.dll' is invalid         according to its datatype         'urn:Microsoft.PlatformBuilder/Catalog:CatalogFileName' - The actual         length is greater than the MaxLength value. Pev (Guest)[2010-3-30 12:25]: sorry, messed up submission there! GPM (Guest)[2010-3-30 12:26]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? GPM (Guest)[2010-3-30 12:28]: Q: IXRVisualHost::GetHWND() exactly what I needed Thanks, PaulT (Guest)[2010-3-30 12:29]: GPM: You don't have to keep submitting the questions. The chat experts have an application that they're using to follow the chat and all Ask the Experts questions are logged. Jhony (Guest)[2010-3-30 12:29]: Q: I am getting this error only when I select the KdStub as the debugger in Target device connectivity. neo (Guest)[2010-3-30 12:30]: Q: ok. thanks for the book's link Pev (Guest)[2010-3-30 12:31]: Hm, did those two I submitted get picked up by anyone? neo (Guest)[2010-3-30 12:33]: Q: If I select Active KTIL, My OS doesn't boots. It says "loading NK.EXE at 0x<xxxxx> location" after that nothing comes in the debug log. PaulT (Guest)[2010-3-30 12:34]: Pev: PaulT (Guest)[2010-3-30 12:35]: Pev: I'm sure they did. The guys who are actually on the chat may not be experts in that part of things. That's usually the explanation when you don't get an answer in 10 minutes or so. Pev (Guest)[2010-3-30 12:36]: Ah, fair enough Susie (Guest)[2010-3-30 12:36]: My Outlook Express incoming mail is corrput. No ONE has been able to fix the problem, Dell or Norton. I have dial up I'm in a rural area Jhony (Guest)[2010-3-30 12:37]: Q: I have tried that and I am getting the same error. Pev (Guest)[2010-3-30 12:37]: Susie : Use Thunderbird instead :-D PaulT (Guest)[2010-3-30 12:37]: Susie: Sorry, but this chat is not about Windows, but Embedded (like what runs on a phone). Your best chance is to find a local expert or talk to your ISP. paolopat (Guest)[2010-3-30 12:37]: Q: what are the main differences between Object Store and RAM disk ? They are both in RAM...are there performance differences ? access differences ? Susie (Guest)[2010-3-30 12:38]: My computer knowlege is very limited, what is Thunderbird? Pev (Guest)[2010-3-30 12:38]: A different email client :-D neo (Guest)[2010-3-30 12:39]: Q: KITL: *** Device Name CEPC56059 *** WARN: KITL will run in polling mode VBridge:: built on [Jul 10 2009] time [10:20:14] VBridgeInit()...TX = [16384] bytes -- Rx = [16384] bytes Tx buffer [0xA1B84860] to [0xA1B88860]. Rx buffer [0xA1B88880] to [0xA1B8C880]. VBridge:: NK add MAC: [0-60-65-2-DA-FB] Connecting to Desktop KITL: Connected host IP: 1 Port: 1086 .. this is the output of the serial debug Susie (Guest)[2010-3-30 12:39]: Do I need to uninstall Outlook Express youngboyzie (Guest)[2010-3-30 12:39]: I need to start battery calibration for my new battery for my dell inspiron 1525 laptop and should be able to reach the BIOS screen by hitting f2 but this isnt working... help? Pev (Guest)[2010-3-30 12:39]: Nah, you can run it instead - you'll still need help from your ISP to configure it I expect Jhony (Guest)[2010-3-30 12:39]: Q: Both is happening via Ethernet. PaulT (Guest)[2010-3-30 12:40]: youngboyzie: You're off-topic. This is not a general chat for Windows and certainly not for Dell. You'll have to ask Dell how to get to setup; it's their machine. bill (Guest)[2010-3-30 12:41]: I lost spell check, how can i get et back neo (Guest)[2010-3-30 12:42]: Q: I didn't do that. I have to try. Jhony (Guest)[2010-3-30 12:43]: Q: Ok. I will do it then. bill (Guest)[2010-3-30 12:43]: Q: I lost spell check, how can i get it back PaulT (Guest)[2010-3-30 12:44]: bill: This isn't a general Windows chat. There are some Web forums that you might try. GarySwalling (Guest)[2010-3-30 12:45]: Q: Thanks, I found the Phone 7 presentation at http://live.visitmix.com/MIX10/Sessions/CL13 GPM (Guest)[2010-3-30 12:45]: Q: Is the Silverlight Animation "Spline" a BezierSpline? neo (Guest)[2010-3-30 12:46]: Q: ok. I'll do it. thanks Pev (Guest)[2010-3-30 12:46]: Whowever was asking about KITL connection : I've had this loads in the past. I think I started debugging last time by using wireshark to see what was happening on the network then setting up the OAL_ETHER and OAL_FUNC and OAL_VERBOSE as well as OAL_KITL flags to see what was actually happening in the driver.... Pev (Guest)[2010-3-30 12:47]: I'd generally make sure that you're testing though a 10baseT hub (instead of anything faster) and forcing Active KITL in polled mode too... neo (Guest)[2010-3-30 12:48]: Q: I disabled the firewall in my PC. Pev (Guest)[2010-3-30 12:50]: Q: I've got a platform (not developed by myself) where I2C bus support has to be provided through the OAL as the kernel needs to talk to devices such as the power management IC and gas gauge so a 'proper' I2C driver hanging off device manager isn't possible. This happens to be a polled driver, so obviously it hits the system hard when either under lots of traffic or an error condition occurs and the driver constantly polls. I originally thought that there was no straightforward way to make such code interrupt driven in the kernel (as it's a cludge) but I realised that that's exactly what ETHDBG drivers do. Is there any reason why I shouldn't have a go at implementing a similar mechanism for our kernel resident I2C driver? If not, are there any obvious pitfalls - I've not seen any other BSP's do this in the past... neo (Guest)[2010-3-30 12:51]: Q: I don't see a kitlcore.dll in my OS. is my debug image fails to load because of that? Pev (Guest)[2010-3-30 12:52]: Q: Hi masatos, I'm using Windows Embedded CE 6.0 with R3 and patched to feb 2010's QFE's (with it's associated CETK version) this is a machine with only CE 6.0 on (no conflicts with earlier CE or WM...) neo (Guest)[2010-3-30 12:54]: ok. Got it neo (Guest)[2010-3-30 12:54]: Q: ok. Got it Roundman (Guest)[2010-3-30 12:55]: Q: I am having trouble with my mouse, I have the microsoft wireless mobile mouse 3000, when I push the scroll button I am suppose to have autoscroll instead it shows other web pages,Can you help me out tell me what to do!!! Pev (Guest)[2010-3-30 12:55]: Hey neo, debugging kitl issues is really frustrating but dont lose heart :-) neo (Guest)[2010-3-30 12:55]: @ pev : u fixed the problem of KITL after that? neo (Guest)[2010-3-30 12:56]: I am getting the same error again and again. I even cleaned my environment and tried in a fresh PC. But didn't succeed yet Pev (Guest)[2010-3-30 12:56]: Well, eventually - my experiences probably won't help you as different platforms have different reasons for doing that neo (Guest)[2010-3-30 12:56]: I think so PaulT (Guest)[2010-3-30 12:58]: neo: Have you searched the old messages in microsoft.public.windowsce.platbuilder? It seems to me that there was a packet size situation where it was possible to have problems with KITL connections based on a setting on the PC. Google Groups, groups.google.com, Advanced Groups Search will allow you to search a single newsgroup or a set of newsgroups easily. GPM (Guest)[2010-3-30 12:58]: Q: Spline- bad link PaulT (Guest)[2010-3-30 12:58]: GPM: without the > at the end does it work? It seems to for me... neo (Guest)[2010-3-30 12:58]: But some times if i try to connect to the device again. The Image information is seen in the serial debug. what does that mean?Download BIN file information: ----------------------------------------------------- [0]: Base Address=0x220000 Length=0x18DAADC Received a broadcast message !CheckUDP: Not UDP (proto = 0x00000001) after this i am getting the old errors. PB debugger cannot initialize ... GPM (Guest)[2010-3-30 12:59]: Q: Sorry, got to tirm the ">" neo (Guest)[2010-3-30 12:59]: ok paul. I ll look into that. davbo-msft (Moderator)[2010-3-30 13:0]: Hello everyone, we are just about out of time. Thank you for joining us for our Windows Embedded CE 6.0 chat today! <http://www.Microsoft.com/Embedded>; A special thank you to the product group members for coming out. The transcript of today’s chat will be posted online as soon as possible, to <http://msdn.microsoft.com/en-us/chats>;. We’ll see you again for another chat next month. Please check <http://msdn.microsoft.com/en-us/chats>; for the list of upcoming chats. If you still have unanswered questions, let me suggest that you post them on one of our newsgroups on <http://msdn.microsoft.com/en-us/windowsembedded/ce/default.aspx> -Windows Embedded CE 6.0 R3 Now Available! <http://msdn.microsoft.com/windowsembedded/ce/dd630616.aspx>; neo (Guest)[2010-3-30 13:1]: Q: I am unable to use the target control in my development environment. any ideas? Pev (Guest)[2010-3-30 13:1]: Sure, if KITL isn't connected target control won't work as it runs over kitl... neo (Guest)[2010-3-30 13:1]: ok .thanks pev neo (Guest)[2010-3-30 13:2]: yes. sysgen_shell is set to 1 neo (Guest)[2010-3-30 13:2]: Q: yes. sysgen_shell is set to 1 Marcelovk (Guest)[2010-3-30 13:2]: Q: Is there any way to extract the default command lines of the tests in CETK? I want to have it running unconnected from the desktop.   Copyright © 2010 – Bruce Eitman All Rights Reserved

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• Why should you choose Oracle WebLogic 12c instead of JBoss EAP 6?

  - by Ricardo Ferreira

  In this post, I will cover some technical differences between Oracle WebLogic 12c and JBoss EAP 6, which was released a couple days ago from Red Hat. This article claims to help you in the evaluation of key points that you should consider when choosing for an Java EE application server. In the following sections, I will present to you some important aspects that most customers ask us when they are seriously evaluating for an middleware infrastructure, specially if you are considering JBoss for some reason. I would suggest that you keep the following question in mind while you are reading the points: "Why should I choose JBoss instead of WebLogic?" 1) Multi Datacenter Deployment and Clustering - D/R ("Disaster & Recovery") architecture support is embedded on the WebLogic Server 12c product. JBoss EAP 6 on the other hand has no direct D/R support included, Red Hat relies on third-part tools with higher prices. When you consider a middleware solution to host your business critical application, you should worry with every architectural aspect that are related with the solution. Fail-over support is one little aspect of a truly reliable solution. If you do not worry about D/R, your solution will not be reliable. Having said that, with Red Hat and JBoss EAP 6, you have this extra cost that will increase considerably the total cost of ownership of the solution. As we commonly hear from analysts, open-source are not so cheaper when you start seeing the big picture. - WebLogic Server 12c supports advanced LAN clustering, detection of death servers and have a common alert framework. JBoss EAP 6 on the other hand has limited LAN clustering support with no server death detection. They do not generate any alerts when servers goes down (only if you buy JBoss ON which is a separated technology, but until now does not support JBoss EAP 6) and manual intervention are required when servers goes down. In most cases, admin people must rely on "kill -9", "tail -f someFile.log" and "ps ax | grep java" commands to manage failures and clustering anomalies. - WebLogic Server 12c supports the concept of Node Manager, which is a separated process that runs on the physical | virtual servers that allows extend the administration of the cluster to WebLogic managed servers that are often distributed across multiple machines and geographic locations. JBoss EAP 6 on the other hand has no equivalent technology. Whole server instances must be managed individually. - WebLogic Server 12c Node Manager supports Coherence to boost performance when managing servers. JBoss EAP 6 on the other hand has no similar technology. There is no way to coordinate JBoss and infiniband instances provided by JBoss using high throughput and low latency protocols like InfiniBand. The Node Manager feature also allows another very important feature that JBoss EAP lacks: secure the administration. When using WebLogic Node Manager, all the administration tasks are sent to the managed servers in a secure tunel protected by a certificate, which means that the transport layer that separates the WebLogic administration console from the managed servers are secured by SSL. - WebLogic Server 12c are now integrated with OTD ("Oracle Traffic Director") which is a web server technology derived from the former Sun iPlanet Web Server. This software complements the web server support offered by OHS ("Oracle HTTP Server"). Using OTD, WebLogic instances are load-balanced by a high powerful software that knows how to handle SDP ("Socket Direct Protocol") over InfiniBand, which boost performance when used with engineered systems technologies like Oracle Exalogic Elastic Cloud. JBoss EAP 6 on the other hand only offers support to Apache Web Server with custom modules created to deal with JBoss clusters, but only across standard TCP/IP networks.  2) Application and Runtime Diagnostics - WebLogic Server 12c have diagnostics capabilities embedded on the server called WLDF ("WebLogic Diagnostic Framework") so there is no need to rely on third-part tools. JBoss EAP 6 on the other hand has no diagnostics capabilities. Their only diagnostics tool is the log generated by the application server. Admin people are encouraged to analyse thousands of log lines to find out what is going on. - WebLogic Server 12c complement WLDF with JRockit MC ("Mission Control"), which provides to administrators and developers a complete insight about the JVM performance, behavior and possible bottlenecks. WebLogic Server 12c also have an classloader analysis tool embedded, and even a log analyzer tool that enables administrators and developers to view logs of multiple servers at the same time. JBoss EAP 6 on the other hand relies on third-part tools to do something similar. Again, only log searching are offered to find out whats going on. - WebLogic Server 12c offers end-to-end traceability and monitoring available through Oracle EM ("Enterprise Manager"), including monitoring of business transactions that flows through web servers, ESBs, application servers and database servers, all of this with high deep JVM analysis and diagnostics. JBoss EAP 6 on the other hand, even using JBoss ON ("Operations Network"), which is a separated technology, does not support those features. Red Hat relies on third-part tools to provide direct Oracle database traceability across JVMs. One of those tools are Oracle EM for non-Oracle middleware that manage JBoss, Tomcat, Websphere and IIS transparently. - WebLogic Server 12c with their JRockit support offers a tool called JRockit Flight Recorder, which can give developers a complete visibility of a certain period of application production monitoring with zero extra overhead. This automatic recording allows you to deep analyse threads latency, memory leaks, thread contention, resource utilization, stack overflow damages and GC ("Garbage Collection") cycles, to observe in real time stop-the-world phenomenons, generational, reference count and parallel collects and mutator threads analysis. JBoss EAP 6 don't even dream to support something similar, even because they don't have their own JVM. 3) Application Server Administration - WebLogic Server 12c offers a complete administration console complemented with scripting and macro-like recording capabilities. A single WebLogic console can managed up to hundreds of WebLogic servers belonging to the same domain. JBoss EAP 6 on the other hand has a limited console and provides a XML centric administration. JBoss, after ten years, started the development of a rudimentary centralized administration that still leave a lot of administration tasks aside, so admin people and developers must touch scripts and XML configuration files for most advanced and even simple administration tasks. This lead applications to error prone and risky deployments. Even using JBoss ON, JBoss EAP are not able to offer decent administration features for admin people which must be high skilled in JBoss internal architecture and its managing capabilities. - Oracle EM is available to manage multiple domains, databases, application servers, operating systems and virtualization, with a complete end-to-end visibility. JBoss ON does not provide management capabilities across the complete architecture, only basic monitoring. Even deployment must be done aside JBoss ON which does no integrate well with others softwares than JBoss. Until now, JBoss ON does not supports JBoss EAP 6, so even their minimal support for JBoss are not available for JBoss EAP 6 leaving customers uncovered and subject to high skilled JBoss admin people. - WebLogic Server 12c has the same administration model whatever is the topology selected by the customer. JBoss EAP 6 on the other hand differentiates between two operational models: standalone-mode and domain-mode, that are not consistent with each other. Depending on the mode used, the administration skill is different. - WebLogic Server 12c has no point-of-failures processes, and it does not need to define any specialized server. Domain model in WebLogic is available for years (at least ten years or more) and is production proven. JBoss EAP 6 on the other hand needs special processes to garantee JBoss integrity, the PC ("Process-Controller") and the HC ("Host-Controller"). Different from WebLogic, the domain model in JBoss is quite new (one year at tops) of maturity, and need to mature considerably until start doing things like WebLogic domain model does. - WebLogic Server 12c supports parallel deployment model which enables some artifacts being deployed at the same time. JBoss EAP 6 on the other hand does not have any similar feature. Every deployment are done atomically in the containers. This means that if you have a huge EAR (an EAR of 120 MB of size for instance) and deploy onto JBoss EAP 6, this EAR will take some minutes in order to starting accept thread requests. The same EAR deployed onto WebLogic Server 12c will reduce the deployment time at least in 2X compared to JBoss. 4) Support and Upgrades - WebLogic Server 12c has patch management available. JBoss EAP 6 on the other hand has no patch management available, each JBoss EAP instance should be patched manually. To achieve such feature, you need to buy a separated technology called JBoss ON ("Operations Network") that manage this type of stuff. But until now, JBoss ON does not support JBoss EAP 6 so, in practice, JBoss EAP 6 does not have this feature. - WebLogic Server 12c supports previuous WebLogic domains without any reconfiguration since its kernel is robust and mature since its creation in 1995. JBoss EAP 6 on the other hand has a proven lack of supportability between JBoss AS 4, 5, 6 and 7. Different kernels and messaging engines were implemented in JBoss stack in the last five years reveling their incapacity to create a well architected and proven middleware technology. - WebLogic Server 12c has patch prescription based on customer configuration. JBoss EAP 6 on the other hand has no such capability. People need to create ticket supports and have their installations revised by Red Hat support guys to gain some patch prescription from them. - Oracle WebLogic Server independent of the version has 8 years of support of new patches and has lifetime release of existing patches beyond that. JBoss EAP 6 on the other hand provides patches for a specific application server version up to 5 years after the release date. JBoss EAP 4 and previous versions had only 4 years. A good question that Red Hat will argue to answer is: "what happens when you find issues after year 5"?  5) RAC ("Real Application Clusters") Support - WebLogic Server 12c ships with a specific JDBC driver to leverage Oracle RAC clustering capabilities (Fast-Application-Notification, Transaction Affinity, Fast-Connection-Failover, etc). Oracle JDBC thin driver are also available. JBoss EAP 6 on the other hand ships only the standard Oracle JDBC thin driver. Load balancing with Oracle RAC are not supported. Manual intervention in case of planned or unplanned RAC downtime are necessary. In JBoss EAP 6, situation does not reestablish automatically after downtime. - WebLogic Server 12c has a feature called Active GridLink for Oracle RAC which provides up to 3X performance on OLTP applications. This seamless integration between WebLogic and Oracle database enable more value added to critical business applications leveraging their investments in Oracle database technology and Oracle middleware. JBoss EAP 6 on the other hand has no performance gains at all, even when admin people implement some kind of connection-pooling tuning. - WebLogic Server 12c also supports transaction and web session affinity to the Oracle RAC, which provides aditional gains of performance. This is particularly interesting if you are creating a reliable solution that are distributed not only in an LAN cluster, but into a different data center. JBoss EAP 6 on the other hand has no such support. 6) Standards and Technology Support - WebLogic Server 12c is fully Java EE 6 compatible and production ready since december of 2011. JBoss EAP 6 on the other hand became fully compatible with Java EE 6 only in the community version after three months, and production ready only in a few days considering that this article was written in June of 2012. Red Hat says that they are the masters of innovation and technology proliferation, but compared with Oracle and even other proprietary vendors like IBM, they historically speaking are lazy to deliver the most newest technologies and standards adherence. - Oracle is the steward of Java, driving innovation into the platform from commercial and open-source vendors. Red Hat on the other hand does not have its own JVM and relies on third-part JVMs to complete their application server offer. 95% of Red Hat customers are using Oracle HotSpot as JVM, which means that without Oracle involvement, their support are limited exclusively to the application server layer and we all know that most problems are happens in the JVM layer. - WebLogic Server 12c supports natively JDK 7, which empower developers to explore the maximum of the Java platform productivity when writing code. This feature differentiate WebLogic from others application servers (except GlassFish that are also managed by Oracle) because the usage of JDK 7 introduce such remarkable productivity features like the "try-with-resources" enhancement, catching multiple exceptions with one try block, Strings in the switch statements, JVM improvements in terms of JDBC, I/O, networking, security, concurrency and of course, the most important feature of Java 7: native support for multiple non-Java languages. More features regarding JDK 7 can be found here. JBoss EAP 6 on the other hand does not support JDK 7 officially, they comment in their community version that "Java SE 7 can be used with JBoss 7" which does not gives you any guarantees of enterprise support for JDK 7. - Oracle WebLogic Server 12c supports integration with Spring framework allowing Spring applications to use WebLogic special transaction manager, exposing bean interfaces to WebLogic MBeans to take advantage of all WebLogic monitoring and administration advantages. JBoss EAP 6 on the other hand has no special integration with Spring. In fact, Red Hat offers a suspicious package called "JBoss Web Platform" that in theory supports Spring, but in practice this package does not offers any special integration. It is just a facility for Red Hat customers to have support from both JBoss and Spring technology using the same customer support. 7) Lightweight Development - Oracle WebLogic Server 12c and Oracle GlassFish are completely integrated and can share applications without any modifications. Starting with the 12c version, WebLogic now understands natively GlassFish deployment descriptors and specific configurations in order to offer you a truly and reliable migration path from a community Java EE application server to a enterprise middleware product like WebLogic. JBoss EAP 6 on the other hand has no support to natively reuse an existing (or still in development) application from JBoss AS community server. Users of JBoss suffer of critical issues during deployment time that includes: changing the libraries and dependencies of the application, patching the DTD or XSD deployment descriptors, refactoring of the application layers due classloading issues and anomalies, rebuilding of persistence, business and web layers due issues with "usage of the certified version of an certain dependency" or "frameworks that Red Hat potentially does not recommend" etc. If you have the culture or enterprise IT directive of developing Java EE applications using community middleware to in a certain future, transition to enterprise (supported by a vendor) middleware, Oracle WebLogic plus Oracle GlassFish offers you a more sustainable solution. - WebLogic Server 12c has a very light ZIP distribution (less than 165 MB). JBoss EAP 6 ZIP size is around 130 MB, together with JBoss ON you have more 100 MB resulting in a higher download footprint. This is particularly interesting if you plan to use automated setup of application server instances (for example, to rapidly setup a development or staging environment) using Maven or Hudson. - WebLogic Server 12c has a complete integration with Maven allowing developers to setup WebLogic domains with few commands. Tasks like downloading WebLogic, installation, domain creation, data sources deployment are completely integrated. JBoss EAP 6 on the other hand has a limited offer integration with those tools.  - WebLogic Server 12c has a startup mode called WLX that turns-off EJB, JMS and JCA containers leaving enabled only the web container with Java EE 6 web profile. JBoss EAP 6 on the other hand has no such feature, you need to disable manually the containers that you do not want to use. - WebLogic Server 12c supports fastswap, which enables you to change classes without redeployment. This is particularly interesting if you are developing patches for the application that is already deployed and you do not want to redeploy the entire application. This is the same behavior that most application servers offers to JSP pages, but with WebLogic Server 12c, you have the same feature for Java classes in general. JBoss EAP 6 on the other hand has no such support. Even JBoss EAP 5 does not support this until now. 8) JMS and Messaging - WebLogic Server 12c has a proven and high scalable JMS implementation since its initial release in 1995. JBoss EAP 6 on the other hand has a still immature technology called HornetQ, which was introduced in JBoss EAP 5 replacing everything that was implemented in the previous versions. Red Hat loves to introduce new technologies across JBoss versions, playing around with customers and their investments. And when they are asked about why they have changed the implementation and caused such a mess, their answer is always: "the previous implementation was inadequate and not aligned with the community strategy so we are creating a new a improved one". This Red Hat practice leads to uncomfortable investments that in a near future (sometimes less than a year) will be affected in someway. - WebLogic Server 12c has troubleshooting and monitoring features included on the WebLogic console and WLDF. JBoss EAP 6 on the other hand has no direct monitoring on the console, activity is reflected only on the logs, no debug logs available in case of JMS issues. - WebLogic Server 12c has extremely good performance and scalability. JBoss EAP 6 on the other hand has a JMS storage mechanism relying on Oracle database or MySQL. This means that if an issue in production happens and Red Hat affirms that an performance issue is happening due to database problems, they will not support you on the performance issue. They will orient you to call Oracle instead. - WebLogic Server 12c supports messaging enterprise features like SAF ("Store and Forward"), Distributed Queues/Topics and Foreign JMS providers support that leverage JMS implementations without compromise developer code making things completely transparent. JBoss EAP 6 on the other hand do not even dream to support such features. 9) Caching and Grid - Coherence, which is the leading and most mature data grid technology from Oracle, is available since early 2000 and was integrated with WebLogic in 2009. Coherence and WebLogic clusters can be both managed from WebLogic administrative console. Even Node Manager supports Coherence. JBoss on the other hand discontinued JBoss Cache, which was their caching implementation just like they did with the messaging implementation (JBossMQ) which was a issue for long term customers. JBoss EAP 6 ships InfiniSpan version 1.0 which is immature and lack a proven record of successful cases and reliability. - WebLogic Server 12c has a feature called ActiveCache which uses Coherence to, without any code changes, replicate HTTP sessions from both WebLogic and other application servers like JBoss, Tomcat, Websphere, GlassFish and even Microsoft IIS. JBoss EAP 6 on the other hand does have such support and even when they do in the future, they probably will support only their own application server. - Coherence can be used to manage both L1 and L2 cache levels, providing support to Oracle TopLink and others JPA compliant implementations, even Hibernate. JBoss EAP 6 and Infinispan on the other hand supports only Hibernate. And most important of all: Infinispan does not have any successful case of L1 or L2 caching level support using Hibernate, which lead us to reflect about its viability. 10) Performance - WebLogic Server 12c is certified with Oracle Exalogic Elastic Cloud and can run unchanged applications at this engineered system. This approach can benefit customers from Exalogic optimization's of both kernel and JVM layers to boost performance in terms of 10X for web, OLTP, JMS and grid applications. JBoss EAP 6 on the other hand has no investment on engineered systems: customers do not have the choice to deploy on a Java ultra fast system if their project becomes relevant and performance issues are detected. - WebLogic Server 12c maintains a performance gain across each new release: starting on WebLogic 5.1, the overall performance gain has been close to 4X, which close to a 20% gain release by release. JBoss on the other hand does not provide SPECJAppServer or SPECJEnterprise performance benchmarks. Their so called "performance gains" remains hidden in their customer environments, which lead us to think if it is true or not since we will never get access to those environments. - WebLogic Server 12c has industry performance benchmarks with submissions across platforms and configurations leading SPECJ. Oracle WebLogic leads SPECJAppServer performance in multiple categories, fitting all customer topologies like: dual-node, single-node, multi-node and multi-node with RAC. JBoss... again, does not provide any SPECJAppServer performance benchmarks. - WebLogic Server 12c has a feature called work manager which allows your application to embrace new performance levels based on critical resource utilization of the CPUs usage. Work managers prioritizes work and allocates threads based on an execution model that takes into account administrator-defined parameters and actual run-time performance and throughput. JBoss EAP 6 on the other hand has no compared feature and probably they never will. Not supporting such feature like work managers, JBoss EAP 6 forces admin people and specially developers to uncover performance gains in a intrusive way, rewriting the code and doing performance refactorings. 11) Professional Services Support - WebLogic Server 12c and any other technology sold by Oracle give customers the possibility of hire OCS ("Oracle Consulting Services") to manage critical scenarios, deployment assistance of new applications, high skilled consultancy of architecture, best practices and people allocation together with customer teams. All OCS services are available without any restrictions, having the customer bought software from Oracle or just starting their implementation before any acquisition. JBoss EAP 6 or Red Hat to be more specifically, only offers professional services if you buy subscriptions from them. If you are developing a new critical application for your business and need the help of Red Hat for a serious issue or architecture decision, they will probably say: "OK... I can help you but after you buy subscriptions from me". Red Hat also does not allows their professional services consultants to manage environments that uses community based software. They will probably force you to first buy a subscription, download their "enterprise" version and them, optionally hire their consultants. - Oracle provides you our university to educate your team into our technologies, including of course specialized trainings of WebLogic application server. At any time and location, you can hire Oracle to train your team so you get trustful knowledge according to your specific needs. Certifications for the products are also available if your technical people desire to differentiate themselves as professionals. Red Hat on the other hand have a limited pool of resources to train your team in their technologies. Basically they are selling training and certification for RHEL ("Red Hat Enterprise Linux") but if you demand more specialized training in JBoss middleware, they will probably connect you to some "certified" partner localized training since they are apparently discontinuing their education center, at least here in Brazil. They were not able to reproduce their success with RHEL education to their middleware division since they need first sell the subscriptions to after gives you specialized training. And again, they only offer you specialized training based on their enterprise version (EAP in the case of JBoss) which means that the courses will be a quite outdated. There are reports of developers that took official training's from Red Hat at this year (2012) and in a certain JBoss advanced course, Red Hat supposedly covered JBossMQ as the messaging subsystem, and even the printed material provided was based on JBossMQ since the training was created for JBoss EAP 4.3. 12) Encouraging Transparency without Ulterior Motives - WebLogic Server 12c like any other software from Oracle can be downloaded any time from anywhere, you should only possess an OTN ("Oracle Technology Network") credential and you can download any enterprise software how many times you want. And is not some kind of "trial" version. It is the official binaries that will be running for ever in your data center. Oracle does not encourages the usage of "specific versions" of our software. The binaries you buy from Oracle are the same binaries anyone in the world could download and use for testing and personal education. JBoss EAP 6 on the other hand are not available for download unless you buy a subscription and get access to the Red Hat enterprise repositories. If you need to test, learn or just start creating your application using Red Hat's middleware software, you should download it from the community website. You are not allowed to download the enterprise version that, according to Red Hat are more secure, reliable and robust. But no one of us want to start the development of a software with an unsecured, unreliable and not scalable middleware right? So what you do? You are "invited" by Red Hat to buy subscriptions from them to get access to the "cool" version of the software. - WebLogic Server 12c prices are publicly available in the Oracle website. If you want to know right now how much WebLogic will cost to your organization, just click here and get access to our price list. In the case of WebLogic, check out the "US Oracle Technology Commercial Price List". Oracle also encourages you to get in touch with a sales representative to discuss discounts that would make possible the investment into our technology. But you are not required to do this, only if you are interested in buying our technology or maybe you want to discuss some discount scenarios. JBoss EAP 6 on the other hand does not have its cost publicly available in Red Hat's website or in any other media, at least is not so easy to get such information. The only link you will possibly find in their website is a "Contact a Sales Representative" link. This is not a very good relationship between an customer and an vendor. This is not an example of transparency, mainly when the software are sold as open. In this situations, customers expects to see the software prices publicly available, so they can have the chance to decide, based on the existing features of the software, if the cost is fair or not. Conclusion Oracle WebLogic is the most mature, secure, reliable and scalable Java EE application server of the market, and have a proven record of success around the globe to prove it's majority. Don't lose the chance to discover today how WebLogic could fit your needs and sustain your global IT middleware strategy, no matter if your strategy are completely based on the Cloud or not.

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• OpenVPN - Windows 8 to Windows 2008 Server, not connecting

  - by niico

  I have followed this tutorial about setting up an OpenVPN Server on Windows Server - and a client on Windows (in this case Windows 8). The server appears to be running fine - but it is not connecting with this error: Mon Jul 22 19:09:04 2013 Warning: cannot open --log file: C:\Program Files\OpenVPN\log\my-laptop.log: Access is denied. (errno=5) Mon Jul 22 19:09:04 2013 OpenVPN 2.3.2 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [IPv6] built on Jun 3 2013 Mon Jul 22 19:09:04 2013 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340 Mon Jul 22 19:09:04 2013 Need hold release from management interface, waiting... Mon Jul 22 19:09:05 2013 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340 Mon Jul 22 19:09:05 2013 MANAGEMENT: CMD 'state on' Mon Jul 22 19:09:05 2013 MANAGEMENT: CMD 'log all on' Mon Jul 22 19:09:05 2013 MANAGEMENT: CMD 'hold off' Mon Jul 22 19:09:05 2013 MANAGEMENT: CMD 'hold release' Mon Jul 22 19:09:05 2013 Socket Buffers: R=[65536->65536] S=[65536->65536] Mon Jul 22 19:09:05 2013 UDPv4 link local: [undef] Mon Jul 22 19:09:05 2013 UDPv4 link remote: [AF_INET]66.666.66.666:9999 Mon Jul 22 19:09:05 2013 MANAGEMENT: >STATE:1374494945,WAIT,,, Mon Jul 22 19:10:05 2013 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) Mon Jul 22 19:10:05 2013 TLS Error: TLS handshake failed Mon Jul 22 19:10:05 2013 SIGUSR1[soft,tls-error] received, process restarting Mon Jul 22 19:10:05 2013 MANAGEMENT: >STATE:1374495005,RECONNECTING,tls-error,, Mon Jul 22 19:10:05 2013 Restart pause, 2 second(s) Note I have changed the IP and port no (it uses a non-standard port for security reasons). That port is open on the hardware firewall. The server logs are showing a connection attempt from my client: TLS: Initial packet from [AF_INET]118.68.xx.xx:65011, sid=081af4ed xxxxxxxx Mon Jul 22 14:19:15 2013 118.68.xx.xx:65011 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) How can I problem solve this & find the problem? Thx Update - Client config file: ############################################## # Sample client-side OpenVPN 2.0 config file # # for connecting to multi-client server. # # # # This configuration can be used by multiple # # clients, however each client should have # # its own cert and key files. # # # # On Windows, you might want to rename this # # file so it has a .ovpn extension # ############################################## # Specify that we are a client and that we # will be pulling certain config file directives # from the server. client # Use the same setting as you are using on # the server. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. ;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel # if you have more than one. On XP SP2, # you may need to disable the firewall # for the TAP adapter. ;dev-node MyTap # Are we connecting to a TCP or # UDP server? Use the same setting as # on the server. ;proto tcp proto udp # The hostname/IP and port of the server. # You can have multiple remote entries # to load balance between the servers. remote 00.00.00.00 1194 ;remote 00.00.00.00 9999 ;remote my-server-2 1194 # Choose a random host from the remote # list for load-balancing. Otherwise # try hosts in the order specified. ;remote-random # Keep trying indefinitely to resolve the # host name of the OpenVPN server. Very useful # on machines which are not permanently connected # to the internet such as laptops. resolv-retry infinite # Most clients don't need to bind to # a specific local port number. nobind # Downgrade privileges after initialization (non-Windows only) ;user nobody ;group nobody # Try to preserve some state across restarts. persist-key persist-tun # If you are connecting through an # HTTP proxy to reach the actual OpenVPN # server, put the proxy server/IP and # port number here. See the man page # if your proxy server requires # authentication. ;http-proxy-retry # retry on connection failures ;http-proxy [proxy server] [proxy port #] # Wireless networks often produce a lot # of duplicate packets. Set this flag # to silence duplicate packet warnings. ;mute-replay-warnings # SSL/TLS parms. # See the server config file for more # description. It's best to use # a separate .crt/.key file pair # for each client. A single ca # file can be used for all clients. ca "C:\\Program Files\\OpenVPN\\config\\ca.crt" cert "C:\\Program Files\\OpenVPN\\config\\my-laptop.crt" key "C:\\Program Files\\OpenVPN\\config\\my-laptop.key" # Verify server certificate by checking # that the certicate has the nsCertType # field set to "server". This is an # important precaution to protect against # a potential attack discussed here: # http://openvpn.net/howto.html#mitm # # To use this feature, you will need to generate # your server certificates with the nsCertType # field set to "server". The build-key-server # script in the easy-rsa folder will do this. ns-cert-type server # If a tls-auth key is used on the server # then every client must also have the key. ;tls-auth ta.key 1 # Select a cryptographic cipher. # If the cipher option is used on the server # then you must also specify it here. ;cipher x # Enable compression on the VPN link. # Don't enable this unless it is also # enabled in the server config file. comp-lzo # Set log file verbosity. verb 3 # Silence repeating messages ;mute 20 Server config file: ################################################# # Sample OpenVPN 2.0 config file for # # multi-client server. # # # # This file is for the server side # # of a many-clients <-> one-server # # OpenVPN configuration. # # # # OpenVPN also supports # # single-machine <-> single-machine # # configurations (See the Examples page # # on the web site for more info). # # # # This config should work on Windows # # or Linux/BSD systems. Remember on # # Windows to quote pathnames and use # # double backslashes, e.g.: # # "C:\\Program Files\\OpenVPN\\config\\foo.key" # # # # Comments are preceded with '#' or ';' # ################################################# # Which local IP address should OpenVPN # listen on? (optional) ;local 00.00.00.00 # Which TCP/UDP port should OpenVPN listen on? # If you want to run multiple OpenVPN instances # on the same machine, use a different port # number for each one. You will need to # open up this port on your firewall. std 1194 port 1194 # TCP or UDP server? ;proto tcp proto udp # "dev tun" will create a routed IP tunnel, # "dev tap" will create an ethernet tunnel. # Use "dev tap0" if you are ethernet bridging # and have precreated a tap0 virtual interface # and bridged it with your ethernet interface. # If you want to control access policies # over the VPN, you must create firewall # rules for the the TUN/TAP interface. # On non-Windows systems, you can give # an explicit unit number, such as tun0. # On Windows, use "dev-node" for this. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. ;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel if you # have more than one. On XP SP2 or higher, # you may need to selectively disable the # Windows firewall for the TAP adapter. # Non-Windows systems usually don't need this. ;dev-node MyTap # SSL/TLS root certificate (ca), certificate # (cert), and private key (key). Each client # and the server must have their own cert and # key file. The server and all clients will # use the same ca file. # # See the "easy-rsa" directory for a series # of scripts for generating RSA certificates # and private keys. Remember to use # a unique Common Name for the server # and each of the client certificates. # # Any X509 key management system can be used. # OpenVPN can also use a PKCS #12 formatted key file # (see "pkcs12" directive in man page). ca "C:\\Program Files\\OpenVPN\\config\\ca.crt" cert "C:\\Program Files\\OpenVPN\\config\\server.crt" key "C:\\Program Files\\OpenVPN\\config\\server.key" # Diffie hellman parameters. # Generate your own with: # openssl dhparam -out dh1024.pem 1024 # Substitute 2048 for 1024 if you are using # 2048 bit keys. dh "C:\\Program Files\\OpenVPN\\config\\dh2048.pem" # Configure server mode and supply a VPN subnet # for OpenVPN to draw client addresses from. # The server will take 10.8.0.1 for itself, # the rest will be made available to clients. # Each client will be able to reach the server # on 10.8.0.1. Comment this line out if you are # ethernet bridging. See the man page for more info. server 10.8.0.0 255.255.255.0 # Maintain a record of client <-> virtual IP address # associations in this file. If OpenVPN goes down or # is restarted, reconnecting clients can be assigned # the same virtual IP address from the pool that was # previously assigned. ifconfig-pool-persist ipp.txt # Configure server mode for ethernet bridging. # You must first use your OS's bridging capability # to bridge the TAP interface with the ethernet # NIC interface. Then you must manually set the # IP/netmask on the bridge interface, here we # assume 10.8.0.4/255.255.255.0. Finally we # must set aside an IP range in this subnet # (start=10.8.0.50 end=10.8.0.100) to allocate # to connecting clients. Leave this line commented # out unless you are ethernet bridging. ;server-bridge 10.8.0.4 255.255.255.0 10.8.0.50 10.8.0.100 # Configure server mode for ethernet bridging # using a DHCP-proxy, where clients talk # to the OpenVPN server-side DHCP server # to receive their IP address allocation # and DNS server addresses. You must first use # your OS's bridging capability to bridge the TAP # interface with the ethernet NIC interface. # Note: this mode only works on clients (such as # Windows), where the client-side TAP adapter is # bound to a DHCP client. ;server-bridge # Push routes to the client to allow it # to reach other private subnets behind # the server. Remember that these # private subnets will also need # to know to route the OpenVPN client # address pool (10.8.0.0/255.255.255.0) # back to the OpenVPN server. ;push "route 192.168.10.0 255.255.255.0" ;push "route 192.168.20.0 255.255.255.0" # To assign specific IP addresses to specific # clients or if a connecting client has a private # subnet behind it that should also have VPN access, # use the subdirectory "ccd" for client-specific # configuration files (see man page for more info). # EXAMPLE: Suppose the client # having the certificate common name "Thelonious" # also has a small subnet behind his connecting # machine, such as 192.168.40.128/255.255.255.248. # First, uncomment out these lines: ;client-config-dir ccd ;route 192.168.40.128 255.255.255.248 # Then create a file ccd/Thelonious with this line: # iroute 192.168.40.128 255.255.255.248 # This will allow Thelonious' private subnet to # access the VPN. This example will only work # if you are routing, not bridging, i.e. you are # using "dev tun" and "server" directives. # EXAMPLE: Suppose you want to give # Thelonious a fixed VPN IP address of 10.9.0.1. # First uncomment out these lines: ;client-config-dir ccd ;route 10.9.0.0 255.255.255.252 # Then add this line to ccd/Thelonious: # ifconfig-push 10.9.0.1 10.9.0.2 # Suppose that you want to enable different # firewall access policies for different groups # of clients. There are two methods: # (1) Run multiple OpenVPN daemons, one for each # group, and firewall the TUN/TAP interface # for each group/daemon appropriately. # (2) (Advanced) Create a script to dynamically # modify the firewall in response to access # from different clients. See man # page for more info on learn-address script. ;learn-address ./script # If enabled, this directive will configure # all clients to redirect their default # network gateway through the VPN, causing # all IP traffic such as web browsing and # and DNS lookups to go through the VPN # (The OpenVPN server machine may need to NAT # or bridge the TUN/TAP interface to the internet # in order for this to work properly). ;push "redirect-gateway def1 bypass-dhcp" # Certain Windows-specific network settings # can be pushed to clients, such as DNS # or WINS server addresses. CAVEAT: # http://openvpn.net/faq.html#dhcpcaveats # The addresses below refer to the public # DNS servers provided by opendns.com. ;push "dhcp-option DNS 208.67.222.222" ;push "dhcp-option DNS 208.67.220.220" # Uncomment this directive to allow differenta # clients to be able to "see" each other. # By default, clients will only see the server. # To force clients to only see the server, you # will also need to appropriately firewall the # server's TUN/TAP interface. ;client-to-client # Uncomment this directive if multiple clients # might connect with the same certificate/key # files or common names. This is recommended # only for testing purposes. For production use, # each client should have its own certificate/key # pair. # # IF YOU HAVE NOT GENERATED INDIVIDUAL # CERTIFICATE/KEY PAIRS FOR EACH CLIENT, # EACH HAVING ITS OWN UNIQUE "COMMON NAME", # UNCOMMENT THIS LINE OUT. ;duplicate-cn # The keepalive directive causes ping-like # messages to be sent back and forth over # the link so that each side knows when # the other side has gone down. # Ping every 10 seconds, assume that remote # peer is down if no ping received during # a 120 second time period. keepalive 10 120 # For extra security beyond that provided # by SSL/TLS, create an "HMAC firewall" # to help block DoS attacks and UDP port flooding. # # Generate with: # openvpn --genkey --secret ta.key # # The server and each client must have # a copy of this key. # The second parameter should be '0' # on the server and '1' on the clients. ;tls-auth ta.key 0 # This file is secret # Select a cryptographic cipher. # This config item must be copied to # the client config file as well. ;cipher BF-CBC # Blowfish (default) ;cipher AES-128-CBC # AES ;cipher DES-EDE3-CBC # Triple-DES # Enable compression on the VPN link. # If you enable it here, you must also # enable it in the client config file. comp-lzo # The maximum number of concurrently connected # clients we want to allow. ;max-clients 100 # It's a good idea to reduce the OpenVPN # daemon's privileges after initialization. # # You can uncomment this out on # non-Windows systems. ;user nobody ;group nobody # The persist options will try to avoid # accessing certain resources on restart # that may no longer be accessible because # of the privilege downgrade. persist-key persist-tun # Output a short status file showing # current connections, truncated # and rewritten every minute. status openvpn-status.log # By default, log messages will go to the syslog (or # on Windows, if running as a service, they will go to # the "\Program Files\OpenVPN\log" directory). # Use log or log-append to override this default. # "log" will truncate the log file on OpenVPN startup, # while "log-append" will append to it. Use one # or the other (but not both). ;log openvpn.log ;log-append openvpn.log # Set the appropriate level of log # file verbosity. # # 0 is silent, except for fatal errors # 4 is reasonable for general usage # 5 and 6 can help to debug connection problems # 9 is extremely verbose verb 3 # Silence repeating messages. At most 20 # sequential messages of the same message # category will be output to the log. ;mute 20 I have changed IP's for security

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• MS Dynamics CRM trapping .NET error before I can handle it

  - by clifgriffin

  This is a fun one. I have written a custom search page that provides faster, more user friendly searches than the default Contacts view and also allows searching of Leads and Contacts simultaneously. It uses GridViews bound to SqlDataSources that query filtered views. I'm sure someone will complain that I'm not using the web services for this, but this is just the design decision we made. These GridViews live in UpdatePanels to enable very slick AJAX updates upon search. It's all working great. Nearly ready to be deployed, except for one thing: Some long running searches are triggering an uncatchable SQL timeout exception. [SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.] at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior) at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior) at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, String srcTable) at System.Web.UI.WebControls.SqlDataSourceView.ExecuteSelect(DataSourceSelectArguments arguments) at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback) at System.Web.UI.WebControls.DataBoundControl.PerformSelect() at System.Web.UI.WebControls.BaseDataBoundControl.DataBind() at System.Web.UI.WebControls.GridView.DataBind() at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound() at System.Web.UI.WebControls.CompositeDataBoundControl.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) I found that CRM is doing a server.transfer to capture this error because my UpdatePanels started throwing JavaSript errors when this error would occur. I was only able to get the full error message by using the JavaScript debugger in IE. Having found this error, I thought the solution would be simple. I just needed to wrap my databind calls in try/catch blocks to capture any errors. Unfortunately it seems CRM's IIS configuration has the magic ability to capture this error before it ever gets back to my code. Using the debugger I never see it. It never gets to my catch blocks, but it's clearly happening in the SQL Data Source which is clearly (by the stack trace) being triggered by my GridView bind. Any ideas on this? It's driving me crazy. Code Behind (with some irrelevant functions omitted): protected void Page_Load(object sender, EventArgs e) { //Initialize some stuff this.bannerOracle = new OdbcConnection(ConfigurationManager.ConnectionStrings["OracleConnectionString"].ConnectionString); //Prospect default HideProspects(); HideProspectAddressColumn(); //Contacts default HideContactAddressColumn(); //Default error messages gvContacts.EmptyDataText = "Sad day. Your search returned no contacts."; gvProspects.EmptyDataText = "Sad day. Your search returned no prospects."; //New search try { SearchContact(null, -1); } catch { gvContacts.EmptyDataText = "Oops! An error occured. This may have been a timeout. Please try your search again."; gvContacts.DataSource = null; gvContacts.DataBind(); } } protected void txtSearchString_TextChanged(object sender, EventArgs e) { if(!String.IsNullOrEmpty(txtSearchString.Text)) { try { SearchContact(txtSearchString.Text, Convert.ToInt16(lstSearchType.SelectedValue)); } catch { gvContacts.EmptyDataText = "Oops! An error occured. This may have been a timeout. Please try your search again."; gvContacts.DataSource = null; gvContacts.DataBind(); } if (chkProspects.Checked == true) { try { SearchProspect(txtSearchString.Text, Convert.ToInt16(lstSearchType.SelectedValue)); } catch { gvProspects.EmptyDataText = "Oops! An error occured. This may have been a timeout. Please try your search again."; gvProspects.DataSource = null; gvProspects.DataBind(); } finally { ShowProspects(); } } else { HideProspects(); } } } protected void SearchContact(string search, int type) { SqlCRM_Contact.ConnectionString = ConfigurationManager.ConnectionStrings["MSSQLConnectionString"].ConnectionString; gvContacts.DataSourceID = "SqlCRM_Contact"; string strQuery = ""; string baseQuery = @"SELECT filteredcontact.contactid, filteredcontact.new_libertyid, filteredcontact.fullname, 'none' AS line1, filteredcontact.emailaddress1, filteredcontact.telephone1, filteredcontact.birthdateutc AS birthdate, filteredcontact.gendercodename FROM filteredcontact "; switch(type) { case LASTFIRST: strQuery = baseQuery + "WHERE fullname LIKE @value AND filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case LAST: strQuery = baseQuery + "WHERE lastname LIKE @value AND filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case FIRST: strQuery = baseQuery + "WHERE firstname LIKE @value AND filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case LIBERTYID: strQuery = baseQuery + "WHERE new_libertyid LIKE @value AND filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case EMAIL: strQuery = baseQuery + "WHERE emailaddress1 LIKE @value AND filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case TELEPHONE: strQuery = baseQuery + "WHERE telephone1 LIKE @value AND filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case BIRTHDAY: strQuery = baseQuery + "WHERE filteredcontact.birthdateutc BETWEEN @dateStart AND @dateEnd AND filteredcontact.statecode = 0"; try { DateTime temp = DateTime.Parse(search); if (temp.Year < 1753 || temp.Year > 9999) { search = string.Empty; } else { search = temp.ToString("yyyy-MM-dd"); } } catch { search = string.Empty; } SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("dateStart", DbType.String, search.Trim() + " 00:00:00.000"); SqlCRM_Contact.SelectParameters.Add("dateEnd", DbType.String, search.Trim() + " 23:59:59.999"); break; case SSN: //Do something break; case ADDRESS: strQuery = @"SELECT contactid, new_libertyid, fullname, line1, emailaddress1, telephone1, birthdate, gendercodename FROM (SELECT FC.contactid, FC.new_libertyid, FC.fullname, FA.line1, FC.emailaddress1, FC.telephone1, FC.birthdateutc AS birthdate, FC.gendercodename, ROW_NUMBER() OVER(PARTITION BY FC.contactid ORDER BY FC.contactid DESC) AS rn FROM filteredcontact FC INNER JOIN FilteredCustomerAddress FA ON FC.contactid = FA.parentid WHERE FA.line1 LIKE @value AND FA.addressnumber <> 1 AND FC.statecode = 0 ) AS RESULTS WHERE rn = 1"; SqlCRM_Contact.SelectCommand = strQuery; SqlCRM_Contact.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); ShowContactAddressColumn(); break; default: strQuery = @"SELECT TOP 500 filteredcontact.contactid, filteredcontact.new_libertyid, filteredcontact.fullname, 'none' AS line1, filteredcontact.emailaddress1, filteredcontact.telephone1, filteredcontact.birthdateutc AS birthdate, filteredcontact.gendercodename FROM filteredcontact WHERE filteredcontact.statecode = 0"; SqlCRM_Contact.SelectCommand = strQuery; break; } if (type != ADDRESS) { HideContactAddressColumn(); } gvContacts.PageIndex = 0; //try //{ // SqlCRM_Contact.DataBind(); //} //catch //{ // SqlCRM_Contact.DataBind(); //} gvContacts.DataBind(); } protected void SearchProspect(string search, int type) { SqlCRM_Prospect.ConnectionString = ConfigurationManager.ConnectionStrings["MSSQLConnectionString"].ConnectionString; gvProspects.DataSourceID = "SqlCRM_Prospect"; string strQuery = ""; string baseQuery = @"SELECT filteredlead.leadid, filteredlead.fullname, 'none' AS address1_line1, filteredlead.emailaddress1, filteredlead.telephone1, filteredlead.lu_dateofbirthutc AS lu_dateofbirth, filteredlead.lu_gendername FROM filteredlead "; switch (type) { case LASTFIRST: strQuery = baseQuery + "WHERE fullname LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case LAST: strQuery = baseQuery + "WHERE lastname LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case FIRST: strQuery = baseQuery + "WHERE firstname LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case LIBERTYID: strQuery = baseQuery + "WHERE new_libertyid LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case EMAIL: strQuery = baseQuery + "WHERE emailaddress1 LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case TELEPHONE: strQuery = baseQuery + "WHERE telephone1 LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); break; case BIRTHDAY: strQuery = baseQuery + "WHERE filteredlead.lu_dateofbirth BETWEEN @dateStart AND @dateEnd AND filteredlead.statecode = 0"; try { DateTime temp = DateTime.Parse(search); if (temp.Year < 1753 || temp.Year > 9999) { search = string.Empty; } else { search = temp.ToString("yyyy-MM-dd"); } } catch { search = string.Empty; } SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("dateStart", DbType.String, search.Trim() + " 00:00:00.000"); SqlCRM_Prospect.SelectParameters.Add("dateEnd", DbType.String, search.Trim() + " 23:59:59.999"); break; case SSN: //Do nothing break; case ADDRESS: strQuery = @"SELECT filteredlead.leadid, filteredlead.fullname, filteredlead.address1_line1, filteredlead.emailaddress1, filteredlead.telephone1, filteredlead.lu_dateofbirthutc AS lu_dateofbirth, filteredlead.lu_gendername FROM filteredlead WHERE address1_line1 LIKE @value AND filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; SqlCRM_Prospect.SelectParameters.Add("value", DbType.String, search.Trim() + "%"); ShowProspectAddressColumn(); break; default: strQuery = @"SELECT TOP 500 filteredlead.leadid, filteredlead.fullname, 'none' AS address1_line1 filteredlead.emailaddress1, filteredlead.telephone1, filteredlead.lu_dateofbirthutc AS lu_dateofbirth, filteredlead.lu_gendername FROM filteredlead WHERE filteredlead.statecode = 0"; SqlCRM_Prospect.SelectCommand = strQuery; break; } if (type != ADDRESS) { HideProspectAddressColumn(); } gvProspects.PageIndex = 0; //try //{ // SqlCRM_Prospect.DataBind(); //} //catch (Exception ex) //{ // SqlCRM_Prospect.DataBind(); //} gvProspects.DataBind(); }

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• How to Make a Game like Space Invaders - Ray Wenderlich (why do my space invaders scroll off screen)

  - by Erv Noel

  I'm following this tutorial(http://www.raywenderlich.com/51068/how-to-make-a-game-like-space-invaders-with-sprite-kit-tutorial-part-1) and I've run into a problem right after the part where I add [self determineInvaderMovementDirection]; to my GameScene.m file (specifically to my moveInvadersForUpdate method) The tutorial states that the space invaders should be moving accordingly after adding this piece of code but when I run they move to the left and they do not come back. I'm not sure what I am doing wrong as I have followed this tutorial very carefully. Any help or clarification would be greatly appreciated. Thanks in advance ! Here is the full GameScene.m #import "GameScene.h" #import <CoreMotion/CoreMotion.h> #pragma mark - Custom Type Definitions /* The type definition and constant definitions 1,2,3 take care of the following tasks: 1.Define the possible types of invader enemies. This can be used in switch statements later when things like displaying different sprites images for each enemy type. The typedef makes InvaderType a formal Obj-C type that is type checked for method arguments and variables.This is so that the wrong method argument is not used or assigned to the wrong variable. 2. Define the size of the invaders and that they'll be laid out in a grid of rows and columns on the screen. 3. Define a name that will be used to identify invaders when searching for them. */ //1 typedef enum InvaderType { InvaderTypeA, InvaderTypeB, InvaderTypeC } InvaderType; /* Invaders move in a fixed pattern: right, right, down, left, down, right right. InvaderMovementDirection tracks the invaders' progress through this pattern */ typedef enum InvaderMovementDirection { InvaderMovementDirectionRight, InvaderMovementDirectionLeft, InvaderMovementDirectionDownThenRight, InvaderMovementDirectionDownThenLeft, InvaderMovementDirectionNone } InvaderMovementDirection; //2 #define kInvaderSize CGSizeMake(24,16) #define kInvaderGridSpacing CGSizeMake(12,12) #define kInvaderRowCount 6 #define kInvaderColCount 6 //3 #define kInvaderName @"invader" #define kShipSize CGSizeMake(30, 16) //stores the size of the ship #define kShipName @"ship" // stores the name of the ship stored on the sprite node #define kScoreHudName @"scoreHud" #define kHealthHudName @"healthHud" /* this class extension allows you to add “private” properties to GameScene class, without revealing the properties to other classes or code. You still get the benefit of using Objective-C properties, but your GameScene state is stored internally and can’t be modified by other external classes. As well, it doesn’t clutter the namespace of datatypes that your other classes see. This class extension is used in the method didMoveToView */ #pragma mark - Private GameScene Properties @interface GameScene () @property BOOL contentCreated; @property InvaderMovementDirection invaderMovementDirection; @property NSTimeInterval timeOfLastMove; @property NSTimeInterval timePerMove; @end @implementation GameScene #pragma mark Object Lifecycle Management #pragma mark - Scene Setup and Content Creation /*This method simply invokes createContent using the BOOL property contentCreated to make sure you don’t create your scene’s content more than once. This property is defined in an Objective-C Class Extension found near the top of the file()*/ - (void)didMoveToView:(SKView *)view { if (!self.contentCreated) { [self createContent]; self.contentCreated = YES; } } - (void)createContent { //1 - Invaders begin by moving to the right self.invaderMovementDirection = InvaderMovementDirectionRight; //2 - Invaders take 1 sec for each move. Each step left, right or down // takes 1 second. self.timePerMove = 1.0; //3 - Invaders haven't moved yet, so set the time to zero self.timeOfLastMove = 0.0; [self setupInvaders]; [self setupShip]; [self setupHud]; } /* Creates an invade sprite of a given type 1. Use the invadeType parameterr to determine color of the invader 2. Call spriteNodeWithColor:size: of SKSpriteNode to alloc and init a sprite that renders as a rect of the given color invaderColor with size kInvaderSize */ -(SKNode*)makeInvaderOfType:(InvaderType)invaderType { //1 SKColor* invaderColor; switch (invaderType) { case InvaderTypeA: invaderColor = [SKColor redColor]; break; case InvaderTypeB: invaderColor = [SKColor greenColor]; break; case InvaderTypeC: invaderColor = [SKColor blueColor]; break; } //2 SKSpriteNode* invader = [SKSpriteNode spriteNodeWithColor:invaderColor size:kInvaderSize]; invader.name = kInvaderName; return invader; } -(void)setupInvaders { //1 - loop over the rows CGPoint baseOrigin = CGPointMake(kInvaderSize.width / 2, 180); for (NSUInteger row = 0; row < kInvaderRowCount; ++row) { //2 - Choose a single InvaderType for all invaders // in this row based on the row number InvaderType invaderType; if (row % 3 == 0) invaderType = InvaderTypeA; else if (row % 3 == 1) invaderType = InvaderTypeB; else invaderType = InvaderTypeC; //3 - Does some math to figure out where the first invader // in the row should be positioned CGPoint invaderPosition = CGPointMake(baseOrigin.x, row * (kInvaderGridSpacing.height + kInvaderSize.height) + baseOrigin.y); //4 - Loop over the columns for (NSUInteger col = 0; col < kInvaderColCount; ++col) { //5 - Create an invader for the current row and column and add it // to the scene SKNode* invader = [self makeInvaderOfType:invaderType]; invader.position = invaderPosition; [self addChild:invader]; //6 - update the invaderPosition so that it's correct for the //next invader invaderPosition.x += kInvaderSize.width + kInvaderGridSpacing.width; } } } -(void)setupShip { //1 - creates ship using makeShip. makeShip can easily be used later // to create another ship (ex. to set up more lives) SKNode* ship = [self makeShip]; //2 - Places the ship on the screen. In SpriteKit the origin is at the lower //left corner of the screen. The anchorPoint is based on a unit square with (0, 0) at the lower left of the sprite's area and (1, 1) at its top right. Since SKSpriteNode has a default anchorPoint of (0.5, 0.5), i.e., its center, the ship's position is the position of its center. Positioning the ship at kShipSize.height/2.0f means that half of the ship's height will protrude below its position and half above. If you check the math, you'll see that the ship's bottom aligns exactly with the bottom of the scene. ship.position = CGPointMake(self.size.width / 2.0f, kShipSize.height/2.0f); [self addChild:ship]; } -(SKNode*)makeShip { SKNode* ship = [SKSpriteNode spriteNodeWithColor:[SKColor greenColor] size:kShipSize]; ship.name = kShipName; return ship; } -(void)setupHud { //Sets the score label font to Courier SKLabelNode* scoreLabel = [SKLabelNode labelNodeWithFontNamed:@"Courier"]; //1 - Give the score label a name so it becomes easy to find later when // the score needs to be updated. scoreLabel.name = kScoreHudName; scoreLabel.fontSize = 15; //2 - Color the score label green scoreLabel.fontColor = [SKColor greenColor]; scoreLabel.text = [NSString stringWithFormat:@"Score: %04u", 0]; //3 - Positions the score label near the top left corner of the screen scoreLabel.position = CGPointMake(20 + scoreLabel.frame.size.width/2, self.size.height - (20 + scoreLabel.frame.size.height/2)); [self addChild:scoreLabel]; //Applies the font of the health label SKLabelNode* healthLabel = [SKLabelNode labelNodeWithFontNamed:@"Courier"]; //4 - Give the health label a name so it can be referenced later when it needs // to be updated to display the health healthLabel.name = kHealthHudName; healthLabel.fontSize = 15; //5 - Colors the health label red healthLabel.fontColor = [SKColor redColor]; healthLabel.text = [NSString stringWithFormat:@"Health: %.1f%%", 100.0f]; //6 - Positions the health Label on the upper right hand side of the screen healthLabel.position = CGPointMake(self.size.width - healthLabel.frame.size.width/2 - 20, self.size.height - (20 + healthLabel.frame.size.height/2)); [self addChild:healthLabel]; } #pragma mark - Scene Update - (void)update:(NSTimeInterval)currentTime { //Makes the invaders move [self moveInvadersForUpdate:currentTime]; } #pragma mark - Scene Update Helpers //This method will get invoked by update -(void)moveInvadersForUpdate:(NSTimeInterval)currentTime { //1 - if it's not yet time to move, exit the method. moveInvadersForUpdate: // is invoked 60 times per second, but you don't want the invaders to move // that often since the movement would be too fast to see if (currentTime - self.timeOfLastMove < self.timePerMove) return; //2 - Recall that the scene holds all the invaders as child nodes; which were // added to the scene using addChild: in setupInvaders identifying each invader // by its name property. Invoking enumerateChildNodesWithName:usingBlock only loops over the invaders because they're named kInvaderType; which makes the loop skip the ship and the HUD. The guts og the block moves the invaders 10 pixels either right, left or down depending on the value of invaderMovementDirection [self enumerateChildNodesWithName:kInvaderName usingBlock:^(SKNode *node, BOOL *stop) { switch (self.invaderMovementDirection) { case InvaderMovementDirectionRight: node.position = CGPointMake(node.position.x - 10, node.position.y); break; case InvaderMovementDirectionLeft: node.position = CGPointMake(node.position.x - 10, node.position.y); break; case InvaderMovementDirectionDownThenLeft: case InvaderMovementDirectionDownThenRight: node.position = CGPointMake(node.position.x, node.position.y - 10); break; InvaderMovementDirectionNone: default: break; } }]; //3 - Record that you just moved the invaders, so that the next time this method is invoked (1/60th of a second from when it starts), the invaders won't move again until the set time period of one second has elapsed. self.timeOfLastMove = currentTime; //Makes it so that the invader movement direction changes only when the invaders are actually moving. Invaders only move when the check on self.timeOfLastMove passes (when conditional expression is true) [self determineInvaderMovementDirection]; } #pragma mark - Invader Movement Helpers -(void)determineInvaderMovementDirection { //1 - Since local vars accessed by block are default const(means they cannot be changed), this snippet of code qualifies proposedMovementDirection with __block so that you can modify it in //2 __block InvaderMovementDirection proposedMovementDirection = self.invaderMovementDirection; //2 - Loops over the invaders in the scene and refers to the block with the invader as an argument [self enumerateChildNodesWithName:kInvaderName usingBlock:^(SKNode *node, BOOL *stop) { switch (self.invaderMovementDirection) { case InvaderMovementDirectionRight: //3 - If the invader's right edge is within 1pt of the right edge of the scene, it's about to move offscreen. Sets proposedMovementDirection so that the invaders move down then left. You compare the invader's frame(the frame that contains its content in the scene's coordinate system) with the scene width. Since the scene has an anchorPoint of (0,0) by default and is scaled to fill it's parent view, this comparison ensures you're testing against the view's edges. if (CGRectGetMaxX(node.frame) >= node.scene.size.width - 1.0f) { proposedMovementDirection = InvaderMovementDirectionDownThenLeft; *stop = YES; } break; case InvaderMovementDirectionLeft: //4 - If the invader's left edge is within 1 pt of the left edge of the scene, it's about to move offscreen. Sets the proposedMovementDirection so invaders move down then right if (CGRectGetMinX(node.frame) <= 1.0f) { proposedMovementDirection = InvaderMovementDirectionDownThenRight; *stop = YES; } break; case InvaderMovementDirectionDownThenLeft: //5 - If invaders are moving down then left, they already moved down at this point, so they should now move left. proposedMovementDirection = InvaderMovementDirectionLeft; *stop = YES; break; case InvaderMovementDirectionDownThenRight: //6 - if the invaders are moving down then right, they already moved down so they should now move right. proposedMovementDirection = InvaderMovementDirectionRight; *stop = YES; break; default: break; } }]; //7 - if the proposed invader movement direction is different than the current invader movement direction, update the current direction to the proposed direction if (proposedMovementDirection != self.invaderMovementDirection) { self.invaderMovementDirection = proposedMovementDirection; } } #pragma mark - Bullet Helpers #pragma mark - User Tap Helpers #pragma mark - HUD Helpers #pragma mark - Physics Contact Helpers #pragma mark - Game End Helpers @end

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• fatal error C1014: too many include files : depth = 1024

  - by numerical25

  I have no idea what this means. But here is the code that it supposely is happening in. //======================================================================================= // d3dApp.cpp by Frank Luna (C) 2008 All Rights Reserved. //======================================================================================= #include "d3dApp.h" #include <stream> LRESULT CALLBACK MainWndProc(HWND hwnd, UINT msg, WPARAM wParam, LPARAM lParam) { static D3DApp* app = 0; switch( msg ) { case WM_CREATE: { // Get the 'this' pointer we passed to CreateWindow via the lpParam parameter. CREATESTRUCT* cs = (CREATESTRUCT*)lParam; app = (D3DApp*)cs->lpCreateParams; return 0; } } // Don't start processing messages until after WM_CREATE. if( app ) return app->msgProc(msg, wParam, lParam); else return DefWindowProc(hwnd, msg, wParam, lParam); } D3DApp::D3DApp(HINSTANCE hInstance) { mhAppInst = hInstance; mhMainWnd = 0; mAppPaused = false; mMinimized = false; mMaximized = false; mResizing = false; mFrameStats = L""; md3dDevice = 0; mSwapChain = 0; mDepthStencilBuffer = 0; mRenderTargetView = 0; mDepthStencilView = 0; mFont = 0; mMainWndCaption = L"D3D10 Application"; md3dDriverType = D3D10_DRIVER_TYPE_HARDWARE; mClearColor = D3DXCOLOR(0.0f, 0.0f, 1.0f, 1.0f); mClientWidth = 800; mClientHeight = 600; } D3DApp::~D3DApp() { ReleaseCOM(mRenderTargetView); ReleaseCOM(mDepthStencilView); ReleaseCOM(mSwapChain); ReleaseCOM(mDepthStencilBuffer); ReleaseCOM(md3dDevice); ReleaseCOM(mFont); } HINSTANCE D3DApp::getAppInst() { return mhAppInst; } HWND D3DApp::getMainWnd() { return mhMainWnd; } int D3DApp::run() { MSG msg = {0}; mTimer.reset(); while(msg.message != WM_QUIT) { // If there are Window messages then process them. if(PeekMessage( &msg, 0, 0, 0, PM_REMOVE )) { TranslateMessage( &msg ); DispatchMessage( &msg ); } // Otherwise, do animation/game stuff. else { mTimer.tick(); if( !mAppPaused ) updateScene(mTimer.getDeltaTime()); else Sleep(50); drawScene(); } } return (int)msg.wParam; } void D3DApp::initApp() { initMainWindow(); initDirect3D(); D3DX10_FONT_DESC fontDesc; fontDesc.Height = 24; fontDesc.Width = 0; fontDesc.Weight = 0; fontDesc.MipLevels = 1; fontDesc.Italic = false; fontDesc.CharSet = DEFAULT_CHARSET; fontDesc.OutputPrecision = OUT_DEFAULT_PRECIS; fontDesc.Quality = DEFAULT_QUALITY; fontDesc.PitchAndFamily = DEFAULT_PITCH | FF_DONTCARE; wcscpy(fontDesc.FaceName, L"Times New Roman"); D3DX10CreateFontIndirect(md3dDevice, &fontDesc, &mFont); } void D3DApp::onResize() { // Release the old views, as they hold references to the buffers we // will be destroying. Also release the old depth/stencil buffer. ReleaseCOM(mRenderTargetView); ReleaseCOM(mDepthStencilView); ReleaseCOM(mDepthStencilBuffer); // Resize the swap chain and recreate the render target view. HR(mSwapChain->ResizeBuffers(1, mClientWidth, mClientHeight, DXGI_FORMAT_R8G8B8A8_UNORM, 0)); ID3D10Texture2D* backBuffer; HR(mSwapChain->GetBuffer(0, __uuidof(ID3D10Texture2D), reinterpret_cast<void**>(&backBuffer))); HR(md3dDevice->CreateRenderTargetView(backBuffer, 0, &mRenderTargetView)); ReleaseCOM(backBuffer); // Create the depth/stencil buffer and view. D3D10_TEXTURE2D_DESC depthStencilDesc; depthStencilDesc.Width = mClientWidth; depthStencilDesc.Height = mClientHeight; depthStencilDesc.MipLevels = 1; depthStencilDesc.ArraySize = 1; depthStencilDesc.Format = DXGI_FORMAT_D24_UNORM_S8_UINT; depthStencilDesc.SampleDesc.Count = 1; // multisampling must match depthStencilDesc.SampleDesc.Quality = 0; // swap chain values. depthStencilDesc.Usage = D3D10_USAGE_DEFAULT; depthStencilDesc.BindFlags = D3D10_BIND_DEPTH_STENCIL; depthStencilDesc.CPUAccessFlags = 0; depthStencilDesc.MiscFlags = 0; HR(md3dDevice->CreateTexture2D(&depthStencilDesc, 0, &mDepthStencilBuffer)); HR(md3dDevice->CreateDepthStencilView(mDepthStencilBuffer, 0, &mDepthStencilView)); // Bind the render target view and depth/stencil view to the pipeline. md3dDevice->OMSetRenderTargets(1, &mRenderTargetView, mDepthStencilView); // Set the viewport transform. D3D10_VIEWPORT vp; vp.TopLeftX = 0; vp.TopLeftY = 0; vp.Width = mClientWidth; vp.Height = mClientHeight; vp.MinDepth = 0.0f; vp.MaxDepth = 1.0f; md3dDevice->RSSetViewports(1, &vp); } void D3DApp::updateScene(float dt) { // Code computes the average frames per second, and also the // average time it takes to render one frame. static int frameCnt = 0; static float t_base = 0.0f; frameCnt++; // Compute averages over one second period. if( (mTimer.getGameTime() - t_base) >= 1.0f ) { float fps = (float)frameCnt; // fps = frameCnt / 1 float mspf = 1000.0f / fps; std::wostringstream outs; outs.precision(6); outs << L"FPS: " << fps << L"\n" << "Milliseconds: Per Frame: " << mspf; mFrameStats = outs.str(); // Reset for next average. frameCnt = 0; t_base += 1.0f; } } void D3DApp::drawScene() { md3dDevice->ClearRenderTargetView(mRenderTargetView, mClearColor); md3dDevice->ClearDepthStencilView(mDepthStencilView, D3D10_CLEAR_DEPTH|D3D10_CLEAR_STENCIL, 1.0f, 0); } LRESULT D3DApp::msgProc(UINT msg, WPARAM wParam, LPARAM lParam) { switch( msg ) { // WM_ACTIVATE is sent when the window is activated or deactivated. // We pause the game when the window is deactivated and unpause it // when it becomes active. case WM_ACTIVATE: if( LOWORD(wParam) == WA_INACTIVE ) { mAppPaused = true; mTimer.stop(); } else { mAppPaused = false; mTimer.start(); } return 0; // WM_SIZE is sent when the user resizes the window. case WM_SIZE: // Save the new client area dimensions. mClientWidth = LOWORD(lParam); mClientHeight = HIWORD(lParam); if( md3dDevice ) { if( wParam == SIZE_MINIMIZED ) { mAppPaused = true; mMinimized = true; mMaximized = false; } else if( wParam == SIZE_MAXIMIZED ) { mAppPaused = false; mMinimized = false; mMaximized = true; onResize(); } else if( wParam == SIZE_RESTORED ) { // Restoring from minimized state? if( mMinimized ) { mAppPaused = false; mMinimized = false; onResize(); } // Restoring from maximized state? else if( mMaximized ) { mAppPaused = false; mMaximized = false; onResize(); } else if( mResizing ) { // If user is dragging the resize bars, we do not resize // the buffers here because as the user continuously // drags the resize bars, a stream of WM_SIZE messages are // sent to the window, and it would be pointless (and slow) // to resize for each WM_SIZE message received from dragging // the resize bars. So instead, we reset after the user is // done resizing the window and releases the resize bars, which // sends a WM_EXITSIZEMOVE message. } else // API call such as SetWindowPos or mSwapChain->SetFullscreenState. { onResize(); } } } return 0; // WM_EXITSIZEMOVE is sent when the user grabs the resize bars. case WM_ENTERSIZEMOVE: mAppPaused = true; mResizing = true; mTimer.stop(); return 0; // WM_EXITSIZEMOVE is sent when the user releases the resize bars. // Here we reset everything based on the new window dimensions. case WM_EXITSIZEMOVE: mAppPaused = false; mResizing = false; mTimer.start(); onResize(); return 0; // WM_DESTROY is sent when the window is being destroyed. case WM_DESTROY: PostQuitMessage(0); return 0; // The WM_MENUCHAR message is sent when a menu is active and the user presses // a key that does not correspond to any mnemonic or accelerator key. case WM_MENUCHAR: // Don't beep when we alt-enter. return MAKELRESULT(0, MNC_CLOSE); // Catch this message so to prevent the window from becoming too small. case WM_GETMINMAXINFO: ((MINMAXINFO*)lParam)->ptMinTrackSize.x = 200; ((MINMAXINFO*)lParam)->ptMinTrackSize.y = 200; return 0; } return DefWindowProc(mhMainWnd, msg, wParam, lParam); } void D3DApp::initMainWindow() { WNDCLASS wc; wc.style = CS_HREDRAW | CS_VREDRAW; wc.lpfnWndProc = MainWndProc; wc.cbClsExtra = 0; wc.cbWndExtra = 0; wc.hInstance = mhAppInst; wc.hIcon = LoadIcon(0, IDI_APPLICATION); wc.hCursor = LoadCursor(0, IDC_ARROW); wc.hbrBackground = (HBRUSH)GetStockObject(NULL_BRUSH); wc.lpszMenuName = 0; wc.lpszClassName = L"D3DWndClassName"; if( !RegisterClass(&wc) ) { MessageBox(0, L"RegisterClass FAILED", 0, 0); PostQuitMessage(0); } // Compute window rectangle dimensions based on requested client area dimensions. RECT R = { 0, 0, mClientWidth, mClientHeight }; AdjustWindowRect(&R, WS_OVERLAPPEDWINDOW, false); int width = R.right - R.left; int height = R.bottom - R.top; mhMainWnd = CreateWindow(L"D3DWndClassName", mMainWndCaption.c_str(), WS_OVERLAPPEDWINDOW, CW_USEDEFAULT, CW_USEDEFAULT, width, height, 0, 0, mhAppInst, this); if( !mhMainWnd ) { MessageBox(0, L"CreateWindow FAILED", 0, 0); PostQuitMessage(0); } ShowWindow(mhMainWnd, SW_SHOW); UpdateWindow(mhMainWnd); } void D3DApp::initDirect3D() { // Fill out a DXGI_SWAP_CHAIN_DESC to describe our swap chain. DXGI_SWAP_CHAIN_DESC sd; sd.BufferDesc.Width = mClientWidth; sd.BufferDesc.Height = mClientHeight; sd.BufferDesc.RefreshRate.Numerator = 60; sd.BufferDesc.RefreshRate.Denominator = 1; sd.BufferDesc.Format = DXGI_FORMAT_R8G8B8A8_UNORM; sd.BufferDesc.ScanlineOrdering = DXGI_MODE_SCANLINE_ORDER_UNSPECIFIED; sd.BufferDesc.Scaling = DXGI_MODE_SCALING_UNSPECIFIED; // No multisampling. sd.SampleDesc.Count = 1; sd.SampleDesc.Quality = 0; sd.BufferUsage = DXGI_USAGE_RENDER_TARGET_OUTPUT; sd.BufferCount = 1; sd.OutputWindow = mhMainWnd; sd.Windowed = true; sd.SwapEffect = DXGI_SWAP_EFFECT_DISCARD; sd.Flags = 0; // Create the device. UINT createDeviceFlags = 0; #if defined(DEBUG) || defined(_DEBUG) createDeviceFlags |= D3D10_CREATE_DEVICE_DEBUG; #endif HR( D3D10CreateDeviceAndSwapChain( 0, //default adapter md3dDriverType, 0, // no software device createDeviceFlags, D3D10_SDK_VERSION, &sd, &mSwapChain, &md3dDevice) ); // The remaining steps that need to be carried out for d3d creation // also need to be executed every time the window is resized. So // just call the onResize method here to avoid code duplication. onResize(); }

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• Passing array values using Ajax & JSP

  - by Maya

  This is my chart application... <script type="text/javascript" > function listbox_moveacross(sourceID, destID) { var src = document.getElementById(sourceID); var dest = document.getElementById(destID); for(var count=0; count < src.options.length; count++) { if(src.options[count].selected == true) { option = src.options[count]; newOption = document.createElement("option"); newOption.value = option.value; newOption.text = option.text; newOption.selected = true; try { dest.add(newOption,null); //Standard src.remove(count,null); alert("New Option Value: " + newOption.value); } catch(error) { dest.add(newOption); // IE only src.remove(count); alert("success IE User"); } count--; } } } function printValues(oSel) { len=oSel.options.length; for(var i=0;i<len;i++) { if(oSel.options[i].selected) { data+="\n"+ oSel.options[i].text + "["+ "\t" + oSel.options[i].value + "]"; } } type=document.getElementById("typeId"); type_text=type.options[type.selectedIndex].text; type_value=document.getElementById("typeId").value; } function GetSelectedItem() { len = document.chart.d.length; i = 0; chosen = ""; for (i = 0; i < len; i++) { if (document.chart.d[i].selected) { chosen = chosen + document.chart.d[i].value + "\n" } } return chosen } $(document).ready(function() { var d; var current_month; var month; var str; var w; var sel; var sel_data; var sel_data_value; $('.submit').click(function(){ // to get current month d=new Date(); month=new Array(12); month[0]="January"; month[1]="February"; month[2]="March"; month[3]="April"; month[4]="May"; month[5]="June"; month[6]="July"; month[7]="August"; month[8]="September"; month[9]="October"; month[10]="November"; month[11]="December"; current_month=d.getMonth(); str=month[d.getMonth()]; w=document.chart.periodId.selectedIndex; // to get selected index value.... sel=document.chart.periodId.options[w].text; // to get selected index value text... for(i=sel;i>=1;i--) { alert(month[i]); } sel_data=document.chart.d.selectedIndex; sel_data_value=document.chart.d.options[sel_data].text; var data_len=document.chart.d.length; var j=0; var chosen=""; for(j=0;j<data_len;j++) { if(document.chart.d.options[i].selected) { chosen=chosen+document.chart.d.options[i].value; } } chart = new Highcharts.Chart({ chart: { renderTo: 'container', defaultSeriesType: 'column' }, title: { text: document.chart.chartTitle.value }, subtitle: { text: 'Source: WorldClimate.com' }, xAxis: { categories: month }, yAxis: { min: 0, title: {text: 'Count' } }, legend: { layout: 'vertical', backgroundColor: '#FFFFFF', align: 'left', verticalAlign: 'top', x: 100, y: 70, floating: true, shadow: true }, tooltip: { formatter: function() { return ''+ this.x +': '+ this.y +' mm'; } }, plotOptions: { column: { pointPadding: 0.2, borderWidth: 0 } }, series: [{ name: sel_data_value, data: [50, 71.5, 106.4, 129.2, 144.0, 176.0, 135.6, 148.5, 216.4, 194.1, 95.6, 54.4] }, { name: 'New York', data: [83.6, 78.8, 98.5, 93.4, 106.0, 84.5, 105.0, 104.3, 91.2, 83.5, 106.6, 92.3] }, { name: 'London', data: [48.9, 38.8, 39.3, 41.4, 47.0, 48.3, 59.0, 59.6, 52.4, 65.2, 59.3, 51.2] }, { name: 'Berlin', data: [42.4, 33.2, 34.5, 39.7, 52.6, 75.5, 57.4, 60.4, 47.6, 39.1, 46.8, 51.1] }] }); }); }); </script> <%! Connection con = null; Statement stmt = null; ResultSet rs = null; String url = "jdbc:postgresql://192.168.1.196:5432/autocube3"; String user = "autocube"; String pass = "autocube"; String query = ""; int mid; %> <% ChartCategory chartCategory = new ChartCategory(); chartCategory.setBar_name("vehicle reporting"); chartCategory.setMonth("3"); chartCategory.setValue("1000"); if (request.getParameter("mid") != null) { mid = Integer.parseInt(request.getParameter("mid")); } else { mid = 0; } Class.forName("org.postgresql.Driver"); con = DriverManager.getConnection(url, user, pass); System.out.println("Connected to Database"); stmt = con.createStatement(); rs = stmt.executeQuery("select code,description from plant"); %> </head> <body> <form method="post" name="chart"> <fieldset> <legend>Chart Options</legend> <br /> <!-- Plant Select box --> <label for="hstate">Plant:</label> <select name="plantId" size="1" id="plantId" > <!--onchange="selectPlant(this)" --> <% while (rs.next()) { %> <option value="<%=rs.getString("code")%>"><%=rs.getString("description")%></option> <% } String plant = request.getParameter("hstate"); System.out.println("Selected Plant" + request.getParameterValues("plantId")); %> </select> <br /> <label for="hcountry">Period</label> <select name="periodId" id="periodId"> <option value="0">1</option> <option value="1">2</option> <option value="2">3</option> <option value="3">4</option> <option value="4">5</option> <option value="5">6</option> <option value="6">7</option> <option value="7">8</option> <option value="8">9</option> <option value="9">10</option> <option value="10">11</option> <option value="11">12</option> </select> <br/> <!--Interval --> <label for="hstate" >Interval</label> <select name="intervalId" id="intervalId"> <option value="day">Day</option> <option value="month" selected>Month</option> </select> </fieldset> <fieldset> <legend>Chart Data</legend> <br/> <br/> <table > <tbody> <tr> <td> &emsp;<select multiple name="data" size="5" id="s" style="width: 230px; height: 130px;" > <% String[] list = ReportField.getList(); for (int i = 0; i < list.length; i++) { String field = ReportField.getFieldName(list[i]); %> <option value="<%=field%>"><%=list[i]%></option> <% //System.out.println("Names :" + list[i]); //System.out.println("Field Names :" + field); } %> </select> </td> <td> <input type="button" value=">>" onclick="listbox_moveacross('s', 'd')" /><br/> <input type="button" value="<<" onclick="listbox_moveacross('d', 's')" /> &emsp; </td> <td> &emsp; <select name="selectedData" size="5" id="d" style="width: 230px; height: 130px;"> </select></td> <% for (int i = 0; i <= 4; i++) { String arr = request.getParameter("selectedData"); System.out.println("Arrya" + arr); } %> </tr> </tbody> </table> <br/> </fieldset> <fieldset> <legend>Chart Info</legend> <br/> <label for="hstate" >Type</label> <select name="typeId" id="typeId"> <option value="" selected>select...</option> <option value="bar">Bar</option> <option value="pie" >Pie</option> <option value="line" >Line</option> </select> <br/> <label for="uname" id="titleId">Title </label> <input class="text" type="text" name="chartTitle"/> <br /> <label for="uemail2">Pin to Dash board:</label> <input class="text" type="checkbox" id="pinId" name="pinId"/> </fieldset> <input class="submit" type="button" value="Submit" /> <!--onclick="printValues(s)"--> </form> <div id="container" style="width: 800px; height: 400px; margin: 0 auto"> </div> </body> </html> using javascript function, am storing the selected listbox values in 'sel_data_value'. I need to pass this selected array values to database to retrieve values regarding selection. How can i do this using ajax. i don know how to pass array values in ajax and retrieve it from database. Thanks.

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• Planning Database as a Service Implementation Project

  - by Nilesh Agrawal

  People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; 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mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic Cloud infrastructure usage analysis Cloud infrastructure monitoring periodic basis and realigning quotas/policies and pool infrastructure with business priorities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Workshop for Administrators/end users Periodic training sessions for end users and Admins on DBaaS and EM 12c Monitoring/Administration capabilities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; 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font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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