Why is my Wacom Intuos tablet not detected?
- by mjwittering
I need a little help trying to install a Wacom Intuos tablet, model number CTL-480/S. My installation of Ubuntu 13.04, 64bit, doesn't seem to be able to detect the device. I've tried an few different USB ports on my machine and get the same result.
I believe there is an issue because when I open the System Settings app from the launcher and browse to the Wacom Tablet section under hardware, it reports that there is 'No table detected'.
When I use lsusb I can see the device is detected:
Bus 003 Device 004: ID 056a:030e Wacom Co., Ltd
I've also pulled the following from the syslog:
Oct 16 16:51:05 earth kernel: [ 7062.388031] usb 3-5: new full-speed USB device number 4 using ohci_hcd
Oct 16 16:51:05 earth kernel: [ 7062.611038] usb 3-5: New USB device found, idVendor=056a, idProduct=030e
Oct 16 16:51:05 earth kernel: [ 7062.611042] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Oct 16 16:51:05 earth kernel: [ 7062.611045] usb 3-5: Product: Intuos PS
Oct 16 16:51:05 earth kernel: [ 7062.611047] usb 3-5: Manufacturer: Wacom Co.,Ltd.
Oct 16 16:51:05 earth mtp-probe: checking bus 3, device 4: "/sys/devices/pci0000:00/0000:00:02.0/usb3/3-5"
Oct 16 16:51:05 earth mtp-probe: bus: 3, device: 4 was not an MTP device
I'd really appreciate any suggestions to help debug and install this device.
