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  • Logging WebSocket Frames using Chrome Developer Tools, Net-internals and Wireshark (TOTD #184)

    - by arungupta
    TOTD #183 explained how to build a WebSocket-driven application using GlassFish 4. This Tip Of The Day (TOTD) will explain how do view/debug on-the-wire messages, or frames as they are called in WebSocket parlance, over this upgraded connection. This blog will use the application built in TOTD #183. First of all, make sure you are using a browser that supports WebSocket. If you recall from TOTD #183 then WebSocket is combination of Protocol and JavaScript API. A browser supporting WebSocket, or not, means they understand your web pages with the WebSocket JavaScript. caniuse.com/websockets provide a current status of WebSocket support in different browsers. Most of the major browsers such as Chrome, Firefox, Safari already support WebSocket for the past few versions. As of this writing, IE still does not support WebSocket however its planned for a future release. Viewing WebSocket farmes require special settings because all the communication happens over an upgraded HTTP connection over a single TCP connection. If you are building your application using Java, then there are two common ways to debug WebSocket messages today. Other language libraries provide different mechanisms to log the messages. Lets get started! Chrome Developer Tools provide information about the initial handshake only. This can be viewed in the Network tab and selecting the endpoint hosting the WebSocket endpoint. You can also click on "WebSockets" on the bottom-right to show only the WebSocket endpoints. Click on "Frames" in the right panel to view the actual frames being exchanged between the client and server. The frames are not refreshed when new messages are sent or received. You need to refresh the panel by clicking on the endpoint again. To see more detailed information about the WebSocket frames, you need to type "chrome://net-internals" in a new tab. Click on "Sockets" in the left navigation bar and then on "View live sockets" to see the page. Select the box with the address to your WebSocket endpoint and see some basic information about connection and bytes exchanged between the client and the endpoint. Clicking on the blue text "source dependency ..." shows more details about the handshake. If you are interested in viewing the exact payload of WebSocket messages then you need a network sniffer. These tools are used to snoop network traffic and provide a lot more details about the raw messages exchanged over the network. However because they provide lot more information so they need to be configured in order to view the relevant information. Wireshark (nee Ethereal) is a pretty standard tool for sniffing network traffic and will be used here. For this blog purpose, we'll assume that the WebSocket endpoint is hosted on the local machine. These tools do allow to sniff traffic across the network though. Wireshark is quite a comprehensive tool and we'll capture traffic on the loopback address. Start wireshark, select "loopback" and click on "Start". By default, all traffic information on the loopback address is displayed. That includes tons of TCP protocol messages, applications running on your local machines (like GlassFish or Dropbox on mine), and many others. Specify "http" as the filter in the top-left. Invoke the application built in TOTD #183 and click on "Say Hello" button once. The output in wireshark looks like Here is a description of the messages exchanged: Message #4: Initial HTTP request of the JSP page Message #6: Response returning the JSP page Message #16: HTTP Upgrade request Message #18: Upgrade request accepted Message #20: Request favicon Message #22: Responding with favicon not found Message #24: Browser making a WebSocket request to the endpoint Message #26: WebSocket endpoint responding back You can also use Fiddler to debug your WebSocket messages. How are you viewing your WebSocket messages ? Here are some references for you: JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) TOTD #183 - Getting Started with WebSocket in GlassFish Subsequent blogs will discuss the following topics (not necessary in that order) ... Binary data as payload Custom payloads using encoder/decoder Error handling Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API

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  • July, the 31 Days of SQL Server DMO’s – Day 23 (sys.dm_db_index_usage_stats)

    - by Tamarick Hill
    The sys.dm_db_index_usage_stats Dynamic Management View is used to return usage information about the various indexes on your SQL Server instance. Let’s have a look at this DMV against our AdventureWorks2012 database so we can examine the information returned. SELECT * FROM sys.dm_db_index_usage_stats WHERE database_id = db_id('AdventureWorks2012') The first three columns in the result set represent the database_id, object_id, and index_id of a given row. You can join these columns back to other system tables to extract the actual database, object, and index names. The next four columns are probably the most beneficial columns within this DMV. First, the user_seeks column represents the number of times that a user query caused a seek operation against a particular index. The user_scans column represents how many times a user query caused a scan operation on a particular index. The user_lookups column represents how many times an index was used to perform a lookup operation. The user_updates column refers to how many times an index had to be updated due to a write operation that effected a particular index. The last_user_seek, last_user_scan, last_user_lookup, and last_user_update columns provide you with DATETIME information about when the last user scan, seek, lookup, or update operation was performed. The remaining columns in the result set are the same as the ones we previously discussed, except instead of the various operations being generated from user requests, they are generated from system background requests. This is an extremely useful DMV and one of my favorites when it comes to Index Maintenance. As we all know, indexes are extremely beneficial with improving the performance of your read operations. But indexes do have a downside as well. Indexes slow down the performance of your write operations, and they also require additional resources for storage. For this reason, in my opinion, it is important to regularly analyze the indexes on your system to make sure the indexes you have are being used efficiently. My AdventureWorks2012 database is only used for demonstrating or testing things, so I dont have a lot of meaningful information here, but for a Production system, if you see an index that is never getting any seeks, scans, or lookups, but is constantly getting a ton of updates, it more than likely would be a good candidate for you to consider removing. You would not be getting much benefit from the index, but yet it is incurring a cost on your system due to it constantly having to be updated for your write operations, not to mention the additional storage it is consuming. You should regularly analyze your indexes to ensure you keep your database systems as efficient and lean as possible. One thing to note is that these DMV statistics are reset every time SQL Server is restarted. Therefore it would not be a wise idea to make decisions about removing indexes after a Server Reboot or a cluster roll. If you restart your SQL Server instances frequently, for example if you schedule weekly/monthly cluster rolls, then you may not capture indexes that are being used for weekly/monthly reports that run for business users. And if you remove them, you may have some upset people at your desk on Monday morning. If you would like to begin analyzing your indexes to possibly remove the ones that your system is not using, I would recommend building a process to load this DMV information into a table on scheduled basis, depending on how frequently you perform an operation that would reset these statistics, then you can analyze the data over a period of time to get a more accurate view of what indexes are really being used and which ones or not. For more information about this DMV, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms188755.aspx Follow me on Twitter @PrimeTimeDBA

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  • Enterprise 2.0 - Connecting People, Processes & Content

    - by kellsey.ruppel(at)oracle.com
    With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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  • Building Extensions Using E-Business Suite SDK for Java

    - by Sara Woodhull
    We’ve just released Version 2.0.1 of Oracle E-Business Suite SDK for Java.  This new version has several great enhancements added after I wrote about the first version of the SDK in 2010.  In addition to the AppsDataSource and Java Authentication and Authorization Service (JAAS) features that are in the first version, the Oracle E-Business Suite SDK for Java now provides: Session management APIs, so you can share session information with Oracle E-Business Suite Setup script for UNIX/Linux for AppsDataSource and JAAS on Oracle WebLogic Server APIs for Message Dictionary, User Profiles, and NLS Javadoc for the APIs (included with the patch) Enhanced documentation included with Note 974949.1 These features can be used with either Release 11i or Release 12.  References AppsDataSource, Java Authentication and Authorization Service, and Utilities for Oracle E-Business Suite (Note 974949.1) FAQ for Integration of Oracle E-Business Suite and Oracle Application Development Framework (ADF) Applications (Doc ID 1296491.1) What's new in those references? Note 974949.1 is the place to look for the latest information as we come out with new versions of the SDK.  The patch number changes for each release.  Version 2.0.1 is contained in Patch 13882058, which is for both Release 11i and Release 12.  Note 974949.1 includes the following topics: Applying the latest patch Using Oracle E-Business Suite Data Sources Oracle E-Business Suite Implementation of Java Authentication and Authorization Service (JAAS) Utilities Error loggingSession management  Message Dictionary User profiles Navigation to External Applications Java EE Session Management Tutorial For those of you using the SDK with Oracle ADF, besides some Oracle ADF-specific documentation in Note 974949.1, we also updated the ADF Integration FAQ as well. EBS SDK for Java Use Cases The uses of the Oracle E-Business Suite SDK for Java fall into two general scenarios for integrating external applications with Oracle E-Business Suite: Application sharing a session with Oracle E-Business Suite Independent application (not shared session) With an independent application, the external application accesses Oracle E-Business  Suite data and server-side APIs, but it has a completely separate user interface. The external application may also launch pages from the Oracle E-Business Suite home page, but after the initial launch there is no further communication with the Oracle E-Business Suite user interface. Shared session integration means that the external application uses an Oracle E-Business Suite session (ICX session), shares session context information with Oracle E-Business Suite, and accesses Oracle E-Business Suite data. The external application may also launch pages from the Oracle E-Business Suite home page, or regions or pages from the external application may be embedded as regions within Oracle Application Framework pages. Both shared session applications and independent applications use the AppsDataSource feature of the Oracle E-Business Suite SDK for Java. Independent applications may also use the Java Authentication and Authorization (JAAS) and logging features of the SDK. Applications that are sharing the Oracle E-Business Suite session use the session management feature (instead of the JAAS feature), and they may also use the logging, profiles, and Message Dictionary features of the SDK.  The session management APIs allow you to create, retrieve, validate and cancel an Oracle E-Business Suite session (ICX session) from your external application.  Session information and context can travel back and forth between Oracle E-Business Suite and your application, allowing you to share session context information across applications. Note: Generally you would use the Java Authentication and Authorization (JAAS) feature of the SDK or the session management feature, but not both together. Send us your feedback Since the Oracle E-Business Suite SDK for Java is still pretty new, we’d like to know about who is using it and what you are trying to do with it.  We’d like to get this type of information: customer name and brief use case configuration and technologies (Oracle WebLogic Server or OC4J, plain Java, ADF, SOA Suite, and so on) project status (proof of concept, development, production) any other feedback you have about the SDK You can send me your feedback directly at Sara dot Woodhull at Oracle dot com, or you can leave it in the comments below.  Please keep in mind that we cannot answer support questions, so if you are having specific issues, please log a service request with Oracle Support. Happy coding! Related Articles New Whitepaper: Extending E-Business Suite 12.1.3 using Oracle Application Express To Customize or Not to Customize? New Whitepaper: Upgrading your Customizations to Oracle E-Business Suite Release 12 ATG Live Webcast: Upgrading your EBS 11i Customizations to Release 12

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  • Scrambling Sensitive Data in E-Business Suite Release 12 Cloned Environments

    - by Elke Phelps (Oracle Development)
    Securing the Oracle E-Business Suite includes protecting the underlying E-Business data in production and non-production databases.  While steps can be taken to provide a secure configuration to limit EBS access, a better approach to protecting non-production data is simply to scramble (mask) the data in the non-production copy.  You can use the Oracle Data Masking Pack with Oracle Enterprise Manager today to scramble sensitive data in cloned environments. Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function.  Using the Data Masking Pack in E-Business Suite environments is now easier with the release of new set of templates for E-Business Suite databases: Oracle E-Business Suite Release 12.1.3 Template for Data Masking Pack (Patch13898999) This template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments.  Is there a charge for this? Yes. You must purchase licenses for Oracle Enterprise Manager and the Oracle Data Masking Pack plug-in. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application. How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing.   References For additional information on the Oracle E-Business Suite Template for Data Masking Pack please refer to the following: Masking Sensitive Data for Non-production Use in the Oracle Enterprise Manager Concepts 11g Using the Oracle E-Business Suite, Release 12.1.3 Template for the Data Masking Pack, Note 1437485.1 Related Articles Webcast Replay Available: E-Business Suite Data Protection Oracle E-Business Suite Plug-in 4.0 Released for OEM 11g (11.1.0.1)

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  • A Case for Oracle Fusion Middleware by Lucas Jellema

    - by JuergenKress
    An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Richard Lefebvre
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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  • Upgrades in 5 Easy Pieces

    - by Anne R.
    Even though there are a few select tasks that I have to do once or twice a year, I can’t remember how to do them! Or where to find the bits and pieces to complete the task. So I love it when someone consolidates everything under one spot. That’s what the CRM On Demand team has done with the upgrade information. Specifically, they have: Provided a “one-stop” area for managing upgrades at your company. Broken down the upgrade process into 5 (yes, 5) steps. Explained when and how to perform each step with dates specific to your pod. Included details about each step, visible by expanding the step. Translated the steps into 11 languages. Added a list of release-specific resources with links from the page. Now, just head for the Training and Support portal, click the Release Info tab, and walk through the “5 Essential Steps to a Successful Upgrade.” Before you continue, though, select your language from the drop-down list on the Release Info page. CRM On Demand now has the upgrade steps translated into 11 languages. On the Step page, you can expand each section in sequence and follow the more detailed instructions that appear. This will ensure that you’ve covered all your bases for each upgrade. Here’s a shortened version of the information that you’ll find: 1. Verify your Primary Contact Information. Have you checked your primary contact information to make sure you’re being notified of all upgrade information? Or do you want more users to receive upgrade announcements? This section provides you with the navigation path to do that in CRM On Demand. 2. Review your Key Upgrade Dates. If you expand this step, a nice table appears with your critical dates for the various milestones. IMPORTANT: When your CRM On Demand pod has been officially added to the upgrade schedule, closer to the release date itself, this table will display your specific timetable. 3. Migrate your Customizations from the Staging Environment before the Snapshot Date. Oracle refreshes the Staging data with a copy of your Production data made on the Production Snapshot Date. So this section lists considerations relevant to this step. It also reminds you of the 2-week period when you should not be making any changes in your Staging environment.   4. Conduct your Upgrade Validation on the Staging Environment. When the Customer Validation Testing period begins, you need to log in to your Staging Environment to validate that your key business processes and customizations continue to behave as expected. If your company utilizes Web Services, Web Links, Web Applets or Workflow, focus on testing these first. You generally have about two weeks for testing. If you run into problems during this time, follow the instructions shown in this section for logging a service request. It describes exactly how to fill out the fields in the SR for the fastest resolution. 5. Conduct "White Glove" Testing in your Upgraded Production Environment. Before users start using the upgrade, you should access a few tabs and reports. Doing this actually warms up the cache so that frequently used pages and reports will come up at normal speed on Monday morning, when users log in to the upgraded system. Resources listed under this step help you in further preparing for the upgrade. Now there’s also a new Documentation section on the right with links to these release-specific resources.   Very nice, I commented, when discussing these improvements with the “responsible party.” She confirmed that, yes, they tried to consolidate the upgrade information, translate it for better communication, simplify it into 5 easy pieces, and drive admins responsible for handling upgrades to this one site instead of sending out elaborate emails. Yes, I just love it when someone practically reaches out and holds my hand through a process. Next best thing to a wizard!

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  • Master Data Management for Location Data - Oracle Site Hub

    - by david.butler(at)oracle.com
    Most MDM discussions cover key domains such as customer, supplier, product, service, and reference data. It is usually understood that these domains have complex structures and hundreds if not thousands of attributes that need governing. Location, on the other hand, strikes most people as address data. How hard can that be? But for many industries, locations are complex, and site information is critical to efficient operations and relevant analytics. Retail stores and malls, bank branches, construction sites come to mind. But one of the best industries for illustrating the power of a site mastering application is Oil & Gas.   Oracle's Master Data Management solution for location data is the Oracle Site Hub. It is a location mastering solution that enables organizations to centralize site and location specific information from heterogeneous systems, creating a single view of site information that can be leveraged across all functional departments and analytical systems.   Let's take a look at the location entities the Oracle Site Hub can manage for the Oil & Gas industry: organizations, property, land, buildings, roads, oilfield, service center, inventory site, real estate, facilities, refineries, storage tanks, vendor locations, businesses, assets; project site, area, well, basin, pipelines, critical infrastructure, offshore platform, compressor station, gas station, etc. Any site can be classified into multiple hierarchies, like organizational hierarchy, operational hierarchy, geographic hierarchy, divisional hierarchies and so on. Any site can also be associated to multiple clusters, i.e. collections of sites, and these can be used as a foundation for driving reporting, analysis, organize daily work, etc. Hierarchies can also be used to model entities which are structured or non-structured collections of nodes, like for example routes, pipelines and more. The User Defined Attribute Framework provides the needed infrastructure to add single row attributes groups like well base attributes (well IDs, well type, well structure and key characterizing measures, and more) and well geometry, and multi row attribute groups like well applications, permits, production data, activities, operations, logs, treatments, tests, drills, treatments, and KPIs. Site Hub can also model areas, lands, fields, basins, pools, platforms, eco-zones, and stratigraphic layers as specific sites, tracking their base attributes, aliases, descriptions, subcomponents and more. Midstream entities (pipelines, logistic sites, pump stations) and downstream entities (cylinders, tanks, inventories, meters, partner's sites, routes, facilities, gas stations, and competitor sites) can also be easily modeled, together with their specific attributes and relationships. Site Hub can store any type of unstructured data associated to a site. This could be stored directly or on an external content management solution, like Oracle Universal Content Management. Considering a well, for example, Site Hub can store any relevant associated multimedia file such as: CAD drawings of the well profile, structure and/or parts, engineering documents, contracts, applications, permits, logs, pictures, photos, videos and more. For any site entity, Site Hub can associate all the related assets and equipments at the site, as well as all relationships between sites, between a site and multiple parties, and between a site and any purchasable or sellable item, over time. Items can be equipment, instruments, facilities, services, products, production entities, production facilities (pipelines, batteries, compressor stations, gas plants, meters, separators, etc.), support facilities (rigs, roads, transmission or radio towers, airstrips, etc.), supplier products and services, catalogs, and more. Items can just be associated to sites using standard Site Hub features, or they can be fully mastered by implementing Oracle Product Hub. Site locations (addresses or geographical coordinates) are also managed with out-of-the-box address geo-coding capabilities coupled with Google Maps integration to deliver powerful mapping capabilities and spatial data analysis. Locations can be shared between different sites. Centered on the site location, any site can also have associated areas. Site Hub can master any site location specific information, like for example cadastral, ownership, jurisdictional, geological, seismic and more, and any site-centric area specific information, like for example economical, political, risk, weather, logistic, traffic information and more. Now if anyone ever asks you why locations need MDM, think about how all these Oil & Gas entities and attributes would translate into your business locations. To learn more about Oracle's full MDM solution for the digital oil field, here is a link to Roberto Negro's outstanding whitepaper: Oracle Site Master Data Management for mastering wells and other PPDM entities in a digital oilfield context  

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  • Data Security Through Structure, Procedures, Policies, and Governance

    Security Structure and Procedures One of the easiest ways to implement security is through the use of structure, in particular the structure in which data is stored. The preferred method for this through the use of User Roles, these Roles allow for specific access to be granted based on what role a user plays in relation to the data that they are manipulating. Typical data access actions are defined by the CRUD Principle. CRUD Principle: Create New Data Read Existing Data Update Existing Data Delete Existing Data Based on the actions assigned to a role assigned, User can manipulate data as they need to preform daily business operations.  An example of this can be seen in a hospital where doctors have been assigned Create, Read, Update, and Delete access to their patient’s prescriptions so that a doctor can prescribe and adjust any existing prescriptions as necessary. However, a nurse will only have Read access on the patient’s prescriptions so that they will know what medicines to give to the patients. If you notice, they do not have access to prescribe new prescriptions, update or delete existing prescriptions because only the patient’s doctor has access to preform those actions. With User Roles comes responsibility, companies need to constantly monitor data access to ensure that the proper roles have the most appropriate access levels to ensure users are not exposed to inappropriate data.  In addition this also protects rouge employees from gaining access to critical business information that could be destroyed, altered or stolen. It is important that all data access is monitored because of this threat. Security Governance Current Data Governance laws regarding security Health Insurance Portability and Accountability Act (HIPAA) Sarbanes-Oxley Act Database Breach Notification Act The US Department of Health and Human Services defines HIIPAA as a Privacy Rule. This legislation protects the privacy of individually identifiable health information. Currently, HIPAA   sets the national standards for securing electronically protected health records. Additionally, its confidentiality provisions protect identifiable information being used to analyze patient safety events and improve patient safety. In 2002 after the wake of the Enron and World Com Financial scandals Senator Paul Sarbanes and Representative Michael Oxley lead the creation of the Sarbanes-Oxley Act. This act administered by the Securities and Exchange Commission (SEC) dramatically altered corporate financial practices and data governance. In addition, it also set specific deadlines for compliance. The Sarbanes-Oxley is not a set of standard business rules and does not specify how a company should retain its records; In fact, this act outlines which pieces of data are to be stored as well as the storage duration. The Database Breach Notification Act requires companies, in the event of a data breach containing personally identifiable information, to notify all California residents whose information was stored on the compromised system at the time of the event, according to Gregory Manter. He further explains that this act is only California legislation. However, it does affect “any person or business that conducts business in California, and that owns or licenses computerized data that includes personal information,” regardless of where the compromised data is located.  This will force any business that maintains at least limited interactions with California residents will find themselves subject to the Act’s provisions. Security Policies All companies must work in accordance with the appropriate city, county, state, and federal laws. One way to ensure that a company is legally compliant is to enforce security policies that adhere to the appropriate legislation in their area or areas that they service. These types of polices need to be mandated by a company’s Security Officer. For smaller companies, these policies need to come from executives, Directors, and Owners.

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  • Oracle EMEA News Digest - May 2014

    - by Steve Walker
    Systems Oracle introduced a technology preview of an OpenStack® distribution that allows Oracle Linux and Oracle VM users to work with the open source cloud software. This provides customers with additional choices and interoperability while taking advantage of the efficiency, performance, scalability, and security of Oracle Linux and Oracle VM. The distribution is delivered as part of the Oracle Linux and Oracle VM Premier Support offerings, at no additional cost. Oracle plans to work further with the OpenStack community to develop and enhance its enterprise-class capabilities to meet customer demands. Also in the Open Source arena, Oracle announced the general availability of MySQL Fabric. MySQL Fabric provides an integrated system that makes it simpler to manage groups of MySQL databases. It delivers both high availability - via failure detection and failover - and scalability through automated data sharding. Oracle Database, Middleware and Technology The company made two announcements for Oracle Tuxedo, the #1 application server for C, C++, COBOL and Java deployments in private cloud or traditional data center environments. With enhanced management and monitoring features and tighter integration with Oracle technologies, the latest release of Oracle Tuxedo 12c enables organizations to dramatically increase application throughput, while reducing total cost of ownership and time to market for new application development and deployment. Oracle also introduced the latest release of its mainframe application rehosting platform, Oracle Tuxedo ART 12c, to help organizations speed up migration projects and accelerate the adoption of the new environment by current IT staff. It enables organizations to accelerate the rehosting of IBM mainframe applications and greatly enhance management and supportability of the rehosted applications while reducing costs and risk. Applications According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organizations, and are continuing to invest in technologies and digital content strategies to facilitate them. The studies—one for B2B and one for B2C—surveyed e-commerce professionals in business and technology departments from around the world. Although the priorities, success metrics, and technology investments differed between the two groups, customer acquisition and retention emerged as common themes across B2B and B2C. Growing market share and enhancing customer experience are cited as top investment areas for all e-commerce professionals. In product news, Oracle announced the latest release of Oracle Business Intelligence (BI) Applications (version 11.1.1.8.1, in case anyone asks). It includes prebuilt connectors between Oracle Procurement and Spend Analytics and Oracle’s JD Edwards. Additionally, a new Oracle Human Resources Analytics module for developing and maintaining a skilled workforce has been introduced. In use at more than 4,000 companies worldwide, Oracle BI Applications support leading enterprise applications, including Oracle E-Business Suite, Oracle’s PeopleSoft, Oracle's Siebel CRM, Oracle’s JD Edwards EnterpriseOne offering high-performing analytics at a lower cost. Industries For the Communications Industry, Oracle has launched a new release of the Oracle Communications Core Session Manager. This gives CSPs a new way to design, deploy and manage complex networking services and embrace next-generation technology, It provides them with an immediate entry point for  network function virtualization (NFV) efforts, allowing them to realize immediate benefits associated with network virtualization – including increased service agility and improved network resource sharing. And for the Utilities Industry, Oracle is releasing solutions with new business features and enhanced technical architecture that help position utilities for success now and into the future. Oracle has provided new releases for its customer information system,  meter data management system, customer self-service solution and mobile workforce management solution.

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  • How to access values of dynamically created TextBoxes

    - by SAMIR BHOGAYTA
    If one adds controls dynamically to a page and wants to get their information after PostBack, one needs to recreate these elements after the PostBack. Let's consider the following idea: First you create some controls: for(int i=0;i TextBox objBox = new TextBox(); objBox.ID = "objBox" + i.ToString(); this.Page.Controls.Add(objBox); } After PostBack, you want to retrieve the text entered in the third TextBox. If you try this: String strText = objBox2.Text; you'll receive an exception. Why? Because the boxes have not been created again and the local variable objBox2 simply not exists. How to retrieve the Box? You'll need to recreate the box by using the code above. Then, you may try to get its value by using the following code: TextBox objBox2; objBox2 = this.Page.FindControl("objBox2") as TextBox; if(objBox2 != null) Response.Write(objBox2.Text);

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  • Artec TV18R Tuner not working :(

    - by Antillar Maximus
    Can somebody kindly help me setup my TV Tuner stick? Make and Model: Artec TV18R USB TV Tuner OS: Ubuntu 11.10 64bit Hardware: MSI MS1656-US (GX640 barebones): i5 580M, 2xIntel X25M SSDs, Radeon HD5850M,Realtek sound. Logs and messages: antillar@antillar-MS-1656:/usr/share/dvb/atsc$ [B][COLOR=Red]sudo lsusb[/COLOR][/B] Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 003: ID ffc0:001f Bus 002 Device 005: ID 05d8:8117 Ultima Electronics Corp. [/code][code]antillar@antillar-MS-1656:/usr/share/dvb/atsc$ So, it seems that the tuner is being detected, but the light on it does not turn on? Not sure what is going on? sudo lspci [sudo] password for antillar: 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02) 00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02) 00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) 00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05) 00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 05) 00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05) 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05) 01:00.0 VGA compatible controller: ATI Technologies Inc Broadway PRO [Mobility Radeon HD 5800 Series] 01:00.1 Audio device: ATI Technologies Inc Juniper HDMI Audio [Radeon HD 5700 Series] 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) 04:00.0 FireWire (IEEE 1394): JMicron Technology Corp. IEEE 1394 Host Controller 04:00.1 System peripheral: JMicron Technology Corp. SD/MMC Host Controller 04:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller 04:00.3 System peripheral: JMicron Technology Corp. MS Host Controller 04:00.4 System peripheral: JMicron Technology Corp. xD Host Controller 05:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300 ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02) ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02) ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02) antillar@antillar-MS-1656:/usr/share/dvb/atsc$ I have been searching for a solution to this all weekend without any luck. I remember reading that ehci_hcd is the problem, but I'm not sure if disabling it is a good idea. I don't want my USB ports to go back to v1.1. Thank you!

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  • Conflict Minerals - Design to Compliance

    - by C. Chadwick
    Dr. Christina  Schröder - Principal PLM Consultant, Enterprise PLM Solutions EMEA What does the Conflict Minerals regulation mean? Conflict Minerals has recently become a new buzz word in the manufacturing industry, particularly in electronics and medical devices. Known as the "Dodd-Frank Section 1502", this regulation requires SEC listed companies to declare the origin of certain minerals by 2014. The intention is to reduce the use of tantalum, tungsten, tin, and gold which originate from mines in the Democratic Republic of Congo (DRC) and adjoining countries that are controlled by violent armed militia abusing human rights. Manufacturers now request information from their suppliers to see if their raw materials are sourced from this region and which smelters are used to extract the metals from the minerals. A standardized questionnaire has been developed for this purpose (download and further information). Soon, even companies which are not directly affected by the Conflict Minerals legislation will have to collect and maintain this information since their customers will request the data from their suppliers. Furthermore, it is expected that the public opinion and consumer interests will force manufacturers to avoid the use of metals with questionable origin. Impact for existing products Several departments are involved in the process of collecting data and providing conflict minerals compliance information. For already marketed products, purchasing typically requests Conflict Minerals declarations from the suppliers. In order to address requests from customers, technical operations or product management are usually responsible for keeping track of all parts, raw materials and their suppliers so that the required information can be provided. For complex BOMs, it is very tedious to maintain complete, accurate, up-to-date, and traceable data. Any product change or new supplier can, in addition to all other implications, have an effect on the Conflict Minerals compliance status. Influence on product development  It makes sense to consider compliance early in the planning and design of new products. Companies should evaluate which metals are needed or contained in supplier parts and if these could originate from problematic sources. The answer influences the cost and risk analysis during the development. If it is known early on that a part could be non-compliant with respect to Conflict Minerals, alternatives can be evaluated and thus costly changes at a later stage can be avoided. Integrated compliance management  Ideally, compliance data for Conflict Minerals, but also for other regulations like REACH and RoHS, should be managed in an integrated supply chain system. The compliance status is directly visible across the entire BOM at any part level and for the finished product. If data is missing, a request to the supplier can be triggered right away without having to switch to another system. The entire process, from identification of the relevant parts, requesting information, handling responses, data entry, to compliance calculation is fully covered end-to-end while being transparent for all stakeholders. Agile PLM Product Governance and Compliance (PG&C) The PG&C module extends Agile PLM with exactly this integrated functionality. As with the entire Agile product suite, PG&C can be configured according to customer requirements: data fields, attributes, workflows, routing, notifications, and permissions, etc… can be quickly and easily tailored to a customer’s needs. Optionally, external databases can be interfaced to query commercially available sources of Conflict Minerals declarations which obviates the need for a separate supplier request in many cases. Suppliers can access the system directly for data entry through a special portal. The responses to the standard EICC-GeSI questionnaire can be imported by the supplier or internally. Manual data entry is also supported. A set of compliance-specific dashboards and reports complement the functionality Conclusion  The increasing number of product compliance regulations, for which Conflict Minerals is just one example, requires companies to implement an efficient data and process management in this area. Consumer awareness in this matter increases as well so that an integrated system from development to production also provides a competitive advantage. Follow this link to learn more about Agile's PG&C solution

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  • Scenarios for Throwing Exceptions

    - by Joe Mayo
    I recently came across a situation where someone had an opinion that differed from mine of when an exception should be thrown. This particular case was an issue opened on LINQ to Twitter for an Exception on EndSession.  The premise of the issue was that the poster didn’t feel an exception should be raised, regardless of authentication status.  As first, this sounded like a valid point.  However, I went back to review my code and decided not to make any changes. Here's my rationale: 1. The exception doesn’t occur if the user is authenticated when EndAccountSession is called. 2. The exception does occur if the user is not authenticated when EndAccountSession is called. 3. The exception represents the fact that EndAccountSession is not able to fulfill its intended purpose - to end the session.  If a session never existed, then it would not be possible to perform the requested action.  Therefore, an exception is appropriate. To help illustrate how to handle this situation, I've modified the following code in Program.cs in the LinqToTwitterDemo project to illustrate the situation: static void EndSession(ITwitterAuthorizer auth) { using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://search.twitter.com/")) { try { //Log twitterCtx.Log = Console.Out; var status = twitterCtx.EndAccountSession(); Console.WriteLine("Request: {0}, Error: {1}" , status.Request , status.Error); } catch (TwitterQueryException tqe) { var webEx = tqe.InnerException as WebException; if (webEx != null) { var webResp = webEx.Response as HttpWebResponse; if (webResp != null && webResp.StatusCode == HttpStatusCode.Unauthorized) Console.WriteLine("Twitter didn't recognize you as having been logged in. Therefore, your request to end session is illogical.\n"); } var status = tqe.Response; Console.WriteLine("Request: {0}, Error: {1}" , status.Request , status.Error); } } } As expected, LINQ to Twitter wraps the exception in a TwitterQueryException as the InnerException.  The TwitterQueryException serves a very useful purpose through it's Response property.  Notice in the example above that the response has Request and Error proprieties.  These properties correspond to the information that Twitter returns as part of it's response payload.  This is often useful while debugging to help you understand why Twitter was unable to perform the  requested action.  Other times, it's cryptic, but that's another story.  At least you have some way of knowing in your code how to anticipate and handle these situations, along with having extra information to debug with. To sum things up, there are two points to make: when and why an exception should be raised and when to wrap and re-throw an exception in a custom exception type. I felt it was necessary to allow the exception to be raised because the called method was unable to perform the task it was designed for.  I also felt that it is inappropriate for a general library to do anything with exceptions because that could potentially hide a problem from the caller.  A related point is that it should be the exclusive decision of the application that uses the library on what to do with an exception.  Another aspect of this situation is that I wrapped the exception in a custom exception and re-threw.  This is a tough call because I don’t want to hide any stack trace information.  However, the need to make the exception more meaningful by including vital information returned from Twitter swayed me in the direction to design an interface that was as helpful as possible to library consumers.  As shown in the code above, you can dig into the exception and pull out a lot of good information, such as the fact that the underlying HTTP response was a 401 Unauthorized.  In all, trade-offs are seldom perfect for all cases, but combining the fact that the method was unable to perform its intended function, this is a library, and the extra information can be more helpful, it seemed to be the better design. @JoeMayo

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  • Taking HRMS to the Cloud to Simplify Human Resources Management

    - by HCM-Oracle
    By Anke Mogannam With human capital management (HCM) a top-of-mind issue for executives in every industry, human resources (HR) organizations are poised to have their day in the sun—proving not just their administrative worth but their strategic value as well.  To make good on that promise, however, HR must modernize. Indeed, if HR is to act as an agent of change—providing the swift reallocation of employees  and the rapid absorption of employee data required for enterprises to shift course on a dime—it must first deal with the disruptive change at its own front door. And increasingly, that means choosing the right technology and human resources management system (HRMS) for managing the entire employee lifecycle. Unfortunately, for most organizations, this task has proved easier said than done. This is because while much has been written about advances in HRMS technology, until recently, most of those advances took the form of disparate on-premises solutions designed to serve very specific purposes. Although this may have resulted in key competencies in certain areas, it also meant that processes for core HR functions like payroll and benefits were being carried out in separate systems from those used for talent management, workforce optimization, training, and so on. With no integration—and no single system of record—processes were disconnected, ease of use was impeded, user experience was diminished, and vital data was left untapped.  Today, however, that scenario has begun to change, and end-to-end cloud-based HCM solutions have moved from wished-for innovations to real-life solutions. Why, then, have HR organizations been so slow in adopting them? The answer—it would seem—is, “It’s complicated.” So complicated, in fact, that 45 percent of the respondents to PwC’s “Annual HR Technology Survey” (for 2013) reported having no formal HR software roadmap, and 40 percent stated that they “did not know” whether their organizations would be increasing their use of cloud or software as a service (SaaS) for HR.  Clearly, HR organizations need help sorting through the morass of HR software options confronting them. But just as clearly, there’s an enormous opportunity awaiting those that do. The trick will come in charting a course that allows HR to leverage existing technology while investing in the cloud-based solutions that will deliver the end-to-end processes, easy-to-understand analytics, and superior adaptability required to simplify—and add value to—every aspect of employee management. The Opportunity therefore is to cut costs, drive Innovation, and increase engagement by moving to cloud-based HCM.  Then you will benefit from one Interface, leverage many access points, and  gain at-a-glance insight across your entire workforce. With many legacy on-premises HR systems not being efficient anymore and cloud-based, integrated systems that span the range of HR functions finally reaching maturity, the time is ripe for moving core HR to the cloud. Indeed, for the first time ever there are more HRMS replacement initiatives than HRMS upgrade initiatives under way, and the majority of them involve moving to the cloud per Cedar Crestone’s 2013-2014 HRMS survey. To learn how you can launch your own cloud HCM initiative and begin using HR to power the enterprise, visit Oracle HRMS in the Cloud and Oracle’s new customer 2 cloud program. Anke Mogannam brings more than 16 years of marketing and human capital management experience in the technology industries to her role at Oracle where she is part of the Human Capital Management applications marketing team. In that role, Anke drives content marketing, messaging, go-to-market activities, integrated marketing campaigns, and field enablement. Prior to joining Oracle, Anke held several roles in communications, marketing, HCM product strategy and product management at PeopleSoft, SAP, Workday and Saba. Follow her on Twitter @amogannam

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  • MVC App Works in Visual Studio, but not IIS7

    - by kesh
    Working on a an ASP.NET MVC Project, and I'm having some difficulties deploying to a shared dev server. Locally, when debugging using the local Visual Studio 2008 server, everything works peachy. However, once deployed, I receive the following error: Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.## Heading ## Parser Error Message: Unable to find an entry point named 'BCryptGetFipsAlgorithmMode' in DLL 'bcrypt.dll'. Source Error: Line 1: <%@ Application Codebehind="Global.asax.cs" Inherits="APPLICATION_NAME.Web.MvcApplication" Language="C#" %> Source File: /APPLICATION_NAME/global.asax Line: 1 Version Information: Microsoft .NET Framework Version:2.0.50727.4927; ASP.NET Version:2.0.50727.4927 In the error log: Event sequence: 1 Event occurrence: 1 Event detail code: 0 Application information: Application domain: /LM/W3SVC/1/ROOT/APPLICATION_NAME-4-128995312096183595 Trust level: Full Application Virtual Path: /APPLICATION_NAME Application Path: E:\PROJECTS\APPLICATION\APPLICATION_NAME\APPLICATION_NAME\app\APPLICATION_NAME.Web\ Machine name: PC Process information: Process ID: 4608 Process name: w3wp.exe Account name: IIS APPPOOL\DefaultAppPool Exception information: Exception type: HttpException Exception message: Unable to find an entry point named 'BCryptGetFipsAlgorithmMode' in DLL 'bcrypt.dll'. Request information: Request URL: http://localhost/APPLICATION_NAME Request path: /APPLICATION_NAME User host address: ::1 User: Is authenticated: False Authentication Type: Thread account name: IIS APPPOOL\DefaultAppPool Thread information: Thread ID: 6 Thread account name: IIS APPPOOL\DefaultAppPool Is impersonating: False Stack trace: at System.Web.Compilation.BuildManager.ReportTopLevelCompilationException() at System.Web.Compilation.BuildManager.EnsureTopLevelFilesCompiled() at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters) Custom event details: After finding the deployment error, I tried adding an application locally, and that seems to result in the same application. On my local dev machine, I'm using Windows 7 RTM (x64), and on the shared server I'm running Windows Server 2008 Standard (x86). Poked around, and my FIPS encryption in Local Security Policy is disabled, so I'm at a bit of a loss.

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  • Microsoft DBMS on-the-fly aggregation

    - by ILya
    Some time ago i was reading an article about new MS DBMS technology. It's some kind of OLAP but on the fly. This technology can bind to data flows and then provide a real time aggregation. So the question is "what is it's name?". I need such a technology now but can't remember it's name... Or maybe there are some similar technologies?

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  • Dynamic Google Maps API InfoWindow HTML Content

    - by Peter Hanneman
    I am working in Flash Builder 4 with Google Map's ActionScript API. I have created a map, loaded some custom markers onto it and added some MouseEvent listeners to each marker. The trouble comes when I load an InfoWindow panel. I want to dynamically set the htmlContent based off of information stored in a database. The trouble is that this information can change every couple of seconds and each marker has a unique data set so I can not statically set it at the time I actually create the markers. I have a method that will every minute or so load all of the records from my database into an Object variable. Everything I need to display in the htmlContent is contained in this object under a unique identifier. The basic crux of the problem is that there is no way for me to uniquely identify an info window, so I can not determine what information to pull into the panel. marker.addEventListener(MapMouseEvent.ROLL_OVER, function(e:MapMouseEvent):void { showInfoWindow(e.latLng) }, false, 0, false); That is my mouse event listener. The function I call, "showInfowindow" looks like this: private function showInfoWindow(latlng:LatLng):void { var options:InfoWindowOptions = new InfoWindowOptions({title: appData[*I NEED A UNIQUE ID HERE!!!*].type + " Summary", contentHTML: appData[*I NEED A UNIQUE ID HERE!!!*].info}); this.map.openInfoWindow(latlng, options); } I thought I was onto something by being able to pass a variable in my event listener declaration, but it simply hates having a dynamic variable passed through, it only returns the last value use. Example: marker.addEventListener(MapMouseEvent.ROLL_OVER, function(e:MapMouseEvent):void { showInfoWindow(e.latLng, record.unit_id) }, false, 0, false); That solution is painfully close to working. I iterate through a loop to create my markers when I try the above solution and roll over a marker I get information, but every marker's information reflects whatever information the last marker created had. I apologize for the long explaination but I just wanted to make my question as clear as possible. Does anyone have any ideas about how to patch up my almost-there-solution that I posted at the bottom or any from the ground up solutions? Thanks in advance, Peter Hanneman

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  • ASP.NET: Custom MembershipProvider with a custom user table

    - by blahblah
    I've recently started tinkering with ASP.NET MVC, but this question should apply to classic ASP.NET as well. For what it's worth, I don't know very much about forms authentication and membership providers either. I'm trying to write my own MembershipProvider which will be connected to my own custom user table in my database. My user table contains all of the basic user information such as usernames, passwords, password salts, e-mail addresses and so on, but also information such as first name, last name and country of residence. As far as I understand, the standard way of doing this in ASP.NET is to create a user table without the extra information and then a "profile" table with the extra information. However, this doesn't sound very good to me, because whenever I need to access that extra information I would have to make one extra database query to get it. I read in the book "Pro ASP.NET 3.5 in C# 2008" that having a separate table for the profiles is not a very good idea if you need to access the profile table a lot and have many different pages in your website. Now for the problem at hand... As I said, I'm writing my own custom MembershipProvider subclass and it's going pretty well so far, but now I've come to realize that the CreateUser doesn't allow me to create users in the way I'd like. The method only takes a fixed number of arguments and first name, last name and country of residence are not part of them. So how would I create an entry for the new user in my custom table without this information at hand in CreateUser of my MembershipProvider?

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  • Flex: Push the Button

    - by Rachel
    For what real time scenarios/use cases one should go to Flex Technology ? What real time problems you have solved using Flex Technology ? What real time problems have you faced because of using Flex Technology and what was your work around for that use case ?

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  • Autodetect/mount SDCards and run script for them on Linux

    - by Brendan
    Hey Everyone, I'm currently running SME Server, and need to have a script run upon the attachment of SD Cards to my server. The script itself works fine (it copies the contents of the cards), but the automounting and execution of the script is where I'm having issues. The I have a USB hub consisting of 10 USB ports; that shows up as: [root@server ~]# lsusb Bus 004 Device 002: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 Bus 001 Device 055: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 051: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 050: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 001: ID 0000:0000 (The hub is the TERMINUS TECHNOLOGY INC entries) As I cannot plug SD Cards directly into the server; I use a USB to SD card attachement (10 of them) plugged into the hub to read the cards. Upon pluggig the 10 attachments (without cards) into the hub; lsusb yields the following: [root@server ~]# lsusb Bus 004 Device 002: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 Bus 001 Device 073: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 072: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 071: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 070: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 069: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 068: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 067: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 066: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 065: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 064: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 055: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 051: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 050: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 001: ID 0000:0000 As you can see, the readers are the "Gensys Logic, Inc" entries. Plugging in an SD card to a reader doesn't affect lsusb (it reads exactly as above), however my system recognises the cards fine; as indicated by dmesg: Attached scsi generic sg11 at scsi54, channel 0, id 0, lun 0, type 0 USB Mass Storage device found at 73 SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through sdd: sdd1 SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through sdd: sdd1 SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through sdd: sdd1 If I manually mount sdd1 (mount /dev/sdd1 /somedirectory/) this works fine. What I'm really after is a solution that automounts each of the cards as they are inputted into the reader; and executes a script for them (this will involve copying their contents to another directory). My problem is that I don't know how to do this; I don't think udev will work as the USB devices don't change; if I could somehow get udev working with /dev/disk/by-path/ however I think this is doable (it seems to keep constant entries). ls /dev/disk returns: pci-0000:00:1d.7-usb-0:4.1.1.1:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.1.2:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.1.3:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.1.4:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.2:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.3:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.4:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.2:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.3:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.4:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.4:1.0-scsi-0:0:0:0-part1 pci-0000:0b:01.0-scsi-0:0:1:0 pci-0000:0b:01.0-scsi-0:0:1:0-part1 pci-0000:0b:01.0-scsi-0:0:1:0-part2 From above, we can see I have only one card plugged into the reader (pci-0000:00:1d.7-usb-0:4.4:1.0-scsi-0:0:0:0-part1). Going mount /dev/disk/by-path/pci-0000\:00\:1d.7-usb-0\:4.4\:1.0-scsi-0\:0\:0\:0-part1 Works and places the card under /media/usbdisk/, however: mount /dev/disk/by-path/pci-0000\:00\:1d.7-usb-0\:4.4\:1.0-scsi-0\:0\:0\:0-part1 slot1/ doesn't work, and returns "mount: can't get address for /dev/disk/by-path/pci-0000" Any ideas and solutions would be great, I've seen the knowledge of a lot of the guys on here before so I'm hopeful someone can help me out. Thanks

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  • Choosing the right web service

    - by Ratan Sharma
    My website currently working in ASP.NET 1.1 Old Process In our database we have huge amount of data stored for a decoding purpose. We have to update this huge set of data table each week(Data is supplied from a vendor). In our website (in asp.net 1.1) we query our database to decode information. New process Now instead of storing data in our database and query them, we want to replace this through the web service, AS now the vendor is supplying us a DLL, which will give us the decoded information. Information on the DLL provided by the vendor The DLL provided, can only be added in 4.0 sites. SO that also impleies that i can not directly add the dll to my 1.1 site. This DLL is exposing certain methods, we simply have to add the DLL refernce in our web service and call the method and fetch the needed information. Thus we will not have to store those information in our database. So which type of web service I should go for (asmx OR WCF) that will use the DLLs provided by vendor to fetch the decoded information ?? Flexibility i am looking for in the web service are: It can be consumed from asp.net 1.1 site directly and also using jQuery ajax. It can be consumed from other web services running on the server. It can be consumed from some windows services running from the server. NOTE : Moreover we have a plan to migrate our website from asp.net 1.1 to 4.0 version in future.So it should be that much supportive for future upgrade.

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