Search Results

Search found 30038 results on 1202 pages for 'information technology managment'.

Page 116/1202 | < Previous Page | 112 113 114 115 116 117 118 119 120 121 122 123  | Next Page >

• Windows/C++: Is it possible to find the line of code where exception was thrown having "Exception Of

  - by Pavel

  One of our users having an Exception on our product startup. She has sent us the following error message from Windows: Problem Event Name: APPCRASH Application Name: program.exe Application Version: 1.0.0.1 Application Timestamp: 4ba62004 Fault Module Name: agcutils.dll Fault Module Version: 1.0.0.1 Fault Module Timestamp: 48dbd973 Exception Code: c0000005 Exception Offset: 000038d7 OS Version: 6.0.6002.2.2.0.768.2 Locale ID: 1033 Additional Information 1: 381d Additional Information 2: fdf78cd6110fd6ff90e9fff3d6ab377d Additional Information 3: b2df Additional Information 4: a3da65b92a4f9b2faa205d199b0aa9ef Is it possible to locate the exact place in the source code where the exception has occured having this information? What is the common technique for C++ programmers on Windows to locate the place of an error that has occured on user computer? Our project is compiled with Release configuration, PDB file is generated. I hope my question is not too naive.

  Read the article

• Ripping a CD to mp3 in C# - third party component or api out there?

  - by Jonathan Williamson

  We're working on a project that requires the ripping of audio tracks from CDs to MP3s (ideally also retrieving the track information from CDDB or similar). More background information: Various music labels send us CDs of music which we then deliver to people via an online delivery system. We're looking at automating the process of converting those CDs into MP3s with full track information where possible. We want to produce a simple desktop application that allows a member of editorial staff to setup the information about the new music we receive. To streamline the process we'd like to include the ripping of the audio and retrieval of the track information.

  Read the article

• How to validate Windows VC++ DLL on Unix systems

  - by Guildencrantz

  I have a solution, mostly C#, but with a few VC++ projects, that is pushed through our standard release process (perl and bash scripts on Unix boxes). Currently the initiative is to validate DLL and EXE versions as they pass through the process. All the versioning is set so that File Version is of the format $Id: $ (between the colon and the second dollar should be a git commit hash), and the Product Version is of the format $Hudson Build: $ (between the colon and the second dollar should be a string representing the hudson build details). Currently this system works extremely well for the C# projects because this version information is stored as plain strings within the compiled code (you can literally use the unix strings command and see the version information); the problem is that the VC++ projects do not expose this information as strings (I have used a windows system to verify that the version information is correctly being set), so I'm not sure how to extract the version on a unix system. Any suggestions for either A) Getting a string representation of the version embedded in the compiled code, or B) A utility/script which can extract this information?

  Read the article

• I have submitted app to app store and app status came like 'Metadata Rejected' and following review status. I do not have login page

  - by user3717465

  We began the review of your app but are not able to continue because we need a demo account to fully access your app features. Please provide demo account details in the Review Notes section of the Version Information for your app. Please ensure that the information you provide includes any data necessary to demonstrate the functionality of your app features. You can provide demo account information, including passwords, in the Review Notes section of your iTunes Connect App Information. While your iTunes Connect Application State shows as Metadata Rejected, we don't require a new binary to correct this issue. Please visit iTunes Connect, Manage Your Applications. Select your app, then click View Details of the desired version. Click the Edit button next to Version Information to edit the Review Notes for your app, then click "Save". how to correct the meta data. because i do not have login account.

  Read the article

• Oracle Data Integrator 11.1.1.5 Complex Files as Sources and Targets

  - by Alex Kotopoulis

  Overview ODI 11.1.1.5 adds the new Complex File technology for use with file sources and targets. The goal is to read or write file structures that are too complex to be parsed using the existing ODI File technology. This includes: Different record types in one list that use different parsing rules Hierarchical lists, for example customers with nested orders Parsing instructions in the file data, such as delimiter types, field lengths, type identifiers Complex headers such as multiple header lines or parseable information in header Skipping of lines  Conditional or choice fields Similar to the ODI File and XML File technologies, the complex file parsing is done through a JDBC driver that exposes the flat file as relational table structures. Complex files are mapped to one or more table structures, as opposed to the (simple) file technology, which always has a one-to-one relationship between file and table. The resulting set of tables follows the same concept as the ODI XML driver, table rows have additional PK-FK relationships to express hierarchy as well as order values to maintain the file order in the resulting table.   The parsing instruction format used for complex files is the nXSD (native XSD) format that is already in use with Oracle BPEL. This format extends the XML Schema standard by adding additional parsing instructions to each element. Using nXSD parsing technology, the native file is converted into an internal XML format. It is important to understand that the XML is streamed to improve performance; there is no size limitation of the native file based on memory size, the XML data is never fully materialized.  The internal XML is then converted to relational schema using the same mapping rules as the ODI XML driver. How to Create an nXSD file Complex file models depend on the nXSD schema for the given file. This nXSD file has to be created using a text editor or the Native Format Builder Wizard that is part of Oracle BPEL. BPEL is included in the ODI Suite, but not in standalone ODI Enterprise Edition. The nXSD format extends the standard XSD format through nxsd attributes. NXSD is a valid XML Schema, since the XSD standard allows extra attributes with their own namespaces. The following is a sample NXSD schema: <?xml version="1.0"?> <xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:nxsd="http://xmlns.oracle.com/pcbpel/nxsd" elementFormDefault="qualified" xmlns:tns="http://xmlns.oracle.com/pcbpel/demoSchema/csv" targetNamespace="http://xmlns.oracle.com/pcbpel/demoSchema/csv" attributeFormDefault="unqualified" nxsd:encoding="US-ASCII" nxsd:stream="chars" nxsd:version="NXSD"> <xsd:element name="Root">         <xsd:complexType><xsd:sequence>       <xsd:element name="Header">                 <xsd:complexType><xsd:sequence>                         <xsd:element name="Branch" type="xsd:string" nxsd:style="terminated" nxsd:terminatedBy=","/>                         <xsd:element name="ListDate" type="xsd:string" nxsd:style="terminated" nxsd:terminatedBy="${eol}"/>                         </xsd:sequence></xsd:complexType>                         </xsd:element>                 </xsd:sequence></xsd:complexType>         <xsd:element name="Customer" maxOccurs="unbounded">                 <xsd:complexType><xsd:sequence>                 <xsd:element name="Name" type="xsd:string" nxsd:style="terminated" nxsd:terminatedBy=","/>                         <xsd:element name="Street" type="xsd:string" nxsd:style="terminated" nxsd:terminatedBy="," />                         <xsd:element name="City" type="xsd:string" nxsd:style="terminated" nxsd:terminatedBy="${eol}" />                         </xsd:sequence></xsd:complexType>                         </xsd:element>                 </xsd:sequence></xsd:complexType> </xsd:element> </xsd:schema> The nXSD schema annotates elements to describe their position and delimiters within the flat text file. The schema above uses almost exclusively the nxsd:terminatedBy instruction to look for the next terminator chars. There are various constructs in nXSD to parse fixed length fields, look ahead in the document for string occurences, perform conditional logic, use variables to remember state, and many more. nXSD files can either be written manually using an XML Schema Editor or created using the Native Format Builder Wizard. Both Native Format Builder Wizard as well as the nXSD language are described in the Application Server Adapter Users Guide. The way to start the Native Format Builder in BPEL is to create a new File Adapter; in step 8 of the Adapter Configuration Wizard a new Schema for Native Format can be created:   The Native Format Builder guides through a number of steps to generate the nXSD based on a sample native file. If the format is complex, it is often a good idea to “approximate” it with a similar simple format and then add the complex components manually.  The resulting *.xsd file can be copied and used as the format for ODI, other BPEL constructs such as the file adapter definition are not relevant for ODI. Using this technique it is also possible to parse the same file format in SOA Suite and ODI, for example using SOA for small real-time messages, and ODI for large batches. This nXSD schema in this example describes a file with a header row containing data and 3 string fields per row delimited by commas, for example: Redwood City Downtown Branch, 06/01/2011 Ebeneezer Scrooge, Sandy Lane, Atherton Tiny Tim, Winton Terrace, Menlo Park The ODI Complex File JDBC driver exposes the file structure through a set of relational tables with PK-FK relationships. The tables for this example are: Table ROOT (1 row): ROOTPK Primary Key for root element SNPSFILENAME Name of the file SNPSFILEPATH Path of the file SNPSLOADDATE Date of load Table HEADER (1 row): ROOTFK Foreign Key to ROOT record ROWORDER Order of row in native document BRANCH Data BRANCHORDER Order of Branch within row LISTDATE Data LISTDATEORDER Order of ListDate within row Table ADDRESS (2 rows): ROOTFK Foreign Key to ROOT record ROWORDER Order of row in native document NAME Data NAMEORDER Oder of Name within row STREET Data STREETORDER Order of Street within row CITY Data CITYORDER Order of City within row Every table has PK and/or FK fields to reflect the document hierarchy through relationships. In this example this is trivial since the HEADER and all CUSTOMER records point back to the PK of ROOT. Deeper nested documents require this to identify parent elements. All tables also have a ROWORDER field to define the order of rows, as well as order fields for each column, in case the order of columns varies in the original document and needs to be maintained. If order is not relevant, these fields can be ignored. How to Create an Complex File Data Server in ODI After creating the nXSD file and a test data file, and storing it on the local file system accessible to ODI, you can go to the ODI Topology Navigator to create a Data Server and Physical Schema under the Complex File technology. This technology follows the conventions of other ODI technologies and is very similar to the XML technology. The parsing settings such as the source native file, the nXSD schema file, the root element, as well as the external database can be set in the JDBC URL: The use of an external database defined by dbprops is optional, but is strongly recommended for production use. Ideally, the staging database should be used for this. Also, when using a complex file exclusively for read purposes, it is recommended to use the ro=true property to ensure the file is not unnecessarily synchronized back from the database when the connection is closed. A data file is always required to be present  at the filename path during design-time. Without this file, operations like testing the connection, reading the model data, or reverse engineering the model will fail.  All properties of the Complex File JDBC Driver are documented in the Oracle Fusion Middleware Connectivity and Knowledge Modules Guide for Oracle Data Integrator in Appendix C: Oracle Data Integrator Driver for Complex Files Reference. David Allan has created a great viewlet Complex File Processing - 0 to 60 which shows the creation of a Complex File data server as well as a model based on this server. How to Create Models based on an Complex File Schema Once physical schema and logical schema have been created, the Complex File can be used to create a Model as if it were based on a database. When reverse-engineering the Model, data stores(tables) for each XSD element of complex type will be created. Use of complex files as sources is straightforward; when using them as targets it has to be made sure that all dependent tables have matching PK-FK pairs; the same applies to the XML driver as well. Debugging and Error Handling There are different ways to test an nXSD file. The Native Format Builder Wizard can be used even if the nXSD wasn’t created in it; it will show issues related to the schema and/or test data. In ODI, the nXSD  will be parsed and run against the existing test XML file when testing a connection in the Dataserver. If either the nXSD has an error or the data is non-compliant to the schema, an error will be displayed. Sample error message: Error while reading native data. [Line=1, Col=5] Not enough data available in the input, when trying to read data of length "19" for "element with name D1" from the specified position, using "style" as "fixedLength" and "length" as "". Ensure that there is enough data from the specified position in the input. Complex File FAQ Is the size of the native file limited by available memory? No, since the native data is streamed through the driver, only the available space in the staging database limits the size of the data. There are limits on individual field sizes, though; a single large object field needs to fit in memory. Should I always use the complex file driver instead of the file driver in ODI now? No, use the file technology for all simple file parsing tasks, for example any fixed-length or delimited files that just have one row format and can be mapped into a simple table. Because of its narrow assumptions the ODI file driver is easy to configure within ODI and can stream file data without writing it into a database. The complex file driver should be used whenever the use case cannot be handled through the file driver. Are we generating XML out of flat files before we write it into a database? We don’t materialize any XML as part of parsing a flat file, either in memory or on disk. The data produced by the XML parser is streamed in Java objects that just use XSD-derived nXSD schema as its type system. We use the nXSD schema because is the standard for describing complex flat file metadata in Oracle Fusion Middleware, and enables users to share schemas across products. Is the nXSD file interchangeable with SOA Suite? Yes, ODI can use the same nXSD files as SOA Suite, allowing mixed use cases with the same data format. Can I start the Native Format Builder from the ODI Studio? No, the Native Format Builder has to be started from a JDeveloper with BPEL instance. You can get BPEL as part of the SOA Suite bundle. Users without SOA Suite can manually develop nXSD files using XSD editors. When is the database data written back to the native file? Data is synchronized using the SYNCHRONIZE and CREATE FILE commands, and when the JDBC connection is closed. It is recommended to set the ro or read_only property to true when a file is exclusively used for reading so that no unnecessary write-backs occur. Is the nXSD metadata part of the ODI Master or Work Repository? No, the data server definition in the master repository only contains the JDBC URL with file paths; the nXSD files have to be accessible on the file systems where the JDBC driver is executed during production, either by copying or by using a network file system. Where can I find sample nXSD files? The Application Server Adapter Users Guide contains nXSD samples for various different use cases.

  Read the article

• Implementing Release Notes in TFS Team Build 2010

  - by Jakob Ehn

  In TFS Team Build (all versions), each build is associated with changesets and work items. To determine which changesets that should be associated with the current build, Team Build finds the label of the “Last Good Build” an then aggregates all changesets up unitl the label for the current build. Basically this means that if your build is failing, every changeset that is checked in will be accumulated in this list until the build is successful. All well, but there uis a dimension missing here, regarding to releases. Often you can run several release builds until you actually deploy the result of the build to a test or production system. When you do this, wouldn’t it be nice to be able to send the customer a nice release note that contain all work items and changeset since the previously deployed version? At our company, we have developed a Release Repository, which basically is a siple web site with a SQL database as storage. Every time we run a Release Build, the resulting installers, zip-files, sql scripts etc, gets pushed into the release repositor together with the relevant build information. This information contains things such as start time, who triggered the build etc. Also, it contains the associated changesets and work items. When deploying the MSI’s for a new version, we mark the build as Deployed in the release repository. The depoyed status is stored in the release repository database, but it could also have been implemented by setting the Build Quality for that build to Deployed. When generating the release notes, the web site simple runs through each release build back to the previous build that was marked as Deplyed, and aggregates the work items and changesets: Here is a sample screenshot on how this looks for a sample build/application The web site is available both for us and also for the customers and testers, which means that they can easily get the latest version of a particular application and at the same time see what changes are included in this version. There is a lot going on in the Release Build Process that drives this in our TFS 2010 server, but in this post I will show how you can access and read the changeset and work item information in a custom activity. Since Team Build associates changesets and work items for each build, this information is (partially) available inside the build process template. The Associate Changesets and Work Items for non-Shelveset Builds activity (located inside the Try  Compile, Test, and Associate Changesets and Work Items activity) defines and populates a variable called associatedWorkItems   You can see that this variable is an IList containing instances of the Changeset class (from the Microsoft.TeamFoundation.VersionControl.Client namespace). Now, if you want to access this variable later on in the build process template, you need to declare a new variable in the corresponding scope and the assign the value to this variable. In this sample, I declared a variable called assocChangesets in the RunAgent sequence, which basically covers the whol compile, test and drop part of the build process:   Now, you need to assign the value from the AssociatedChangesets to this variable. This is done using the Assign workflow activity:   Now you can add a custom activity any where inside the RunAgent sequence and use this variable. NB: Of course your activity must place somewhere after the variable has been poplated. To finish off, here is code snippet that shows how you can read the changeset and work item information from the variable.   First you add an InArgumet on your activity where you can pass i the variable that we defined. [RequiredArgument] public InArgument<IList<Changeset>> AssociatedChangesets { get; set; } Then you can traverse all the changesets in the list, and for each changeset use the WorkItems property to get the work items that were associated in that changeset: foreach (Changeset ch in associatedChangesets) { // Add change theChangesets.Add( new AssociatedChangeset(ch.ChangesetId, ch.ArtifactUri, ch.Committer, ch.Comment, ch.ChangesetId)); foreach (var wi in ch.WorkItems) { theWorkItems.Add( new AssociatedWorkItem(wi["System.AssignedTo"].ToString(), wi.Id, wi["System.State"].ToString(), wi.Title, wi.Type.Name, wi.Id, wi.Uri)); } } NB: AssociatedChangeset and AssociatedWorkItem are custom classes that we use internally for storing this information that is eventually pushed to the release repository.

  Read the article

• What are developer's problems with helpful error messages?

  - by Moo-Juice

  It continue to astounds me that, in this day and age, products that have years of use under their belt, built by teams of professionals, still to this day - fail to provide helpful error messages to the user. In some cases, the addition of just a little piece of extra information could save a user hours of trouble. A program that generates an error, generated it for a reason. It has everything at its disposal to inform the user as much as it can, why something failed. And yet it seems that providing information to aid the user is a low-priority. I think this is a huge failing. One example is from SQL Server. When you try and restore a database that is in use, it quite rightly won't let you. SQL Server knows what processes and applications are accessing it. Why can't it include information about the process(es) that are using the database? I know not everyone passes an Applicatio_Name attribute on their connection string, but even a hint about the machine in question could be helpful. Another candidate, also SQL Server (and mySQL) is the lovely string or binary data would be truncated error message and equivalents. A lot of the time, a simple perusal of the SQL statement that was generated and the table shows which column is the culprit. This isn't always the case, and if the database engine picked up on the error, why can't it save us that time and just tells us which damned column it was? On this example, you could argue that there may be a performance hit to checking it and that this would impede the writer. Fine, I'll buy that. How about, once the database engine knows there is an error, it does a quick comparison after-the-fact, between values that were going to be stored, versus the column lengths. Then display that to the user. ASP.NET's horrid Table Adapters are also guilty. Queries can be executed and one can be given an error message saying that a constraint somewhere is being violated. Thanks for that. Time to compare my data model against the database, because the developers are too lazy to provide even a row number, or example data. (For the record, I'd never use this data-access method by choice, it's just a project I have inherited!). Whenever I throw an exception from my C# or C++ code, I provide everything I have at hand to the user. The decision has been made to throw it, so the more information I can give, the better. Why did my function throw an exception? What was passed in, and what was expected? It takes me just a little longer to put something meaningful in the body of an exception message. Hell, it does nothing but help me whilst I develop, because I know my code throws things that are meaningful. One could argue that complicated exception messages should not be displayed to the user. Whilst I disagree with that, it is an argument that can easily be appeased by having a different level of verbosity depending on your build. Even then, the users of ASP.NET and SQL Server are not your typical users, and would prefer something full of verbosity and yummy information because they can track down their problems faster. Why to developers think it is okay, in this day and age, to provide the bare minimum amount of information when an error occurs? It's 2011 guys, come on.

  Read the article

• Is HR/Recruitment Really Ready For Innovative Candidates

  - by david.talamelli

  Before I begin this blog post, I want to acknowledge that there are some great HR/Recruitment people out there who are innovative and are leading the way in using new means to successfully attract and connect with talented people. For those of you who fit in this category, please keep thinking outside the square - just because what you do may not be the norm doesn't mean it is bad. Ok, with that acknowledgment out of the way - Earlier this morning (I started this post Friday morning) I came across this online profile via a tweet from Philip Tusing I love the information that Jason has put on his web-pages. From his work Jason clearly demonstrates not only his skills/experience but also I love how he relates his experience and shows how it will help an employer and what the value add of having him on your team is. Looking at Jason's profile makes me think though, is HR/Recruitment in general terms ready to deal with innovative candidates. Sure most Recruiters are online in some form or another, but how many actually have a process that is flexible enough to deal with someone who may not fit into your processes. Is your company's recruitment practice proactive enough to find Jason's web-pages? I am not sure what he is doing in terms of a job search, but if he is not mailing a resume or replying to ads on a Job Board - hopefully Jason comes up on some of the candidate searching you are doing. Once you find this information, would the information Jason provides fit nicely into your Applicant Tracking System or your Database? If not, how much of the intangible information are you losing and potentially not passing on to a Hiring Manager. I think what has worked in the past will not necessarily work in the future. Candidates want to work somewhere they will be challenged and learn and grow. If your HR/Recruitment team displays processes that take don't necessarily convey this message, this potentially could turn people away who were once interested in your company. For example (and I have to admit I still do some of these things myself), once calling up and having a talk to a candidate a company may say: 1) HR Question: Send me in a copy of your resume - Candidate Reply - you actually already have my resume, the web-page is http:// 2) HR Question:Come in for a chat so we can get to know you - Candidate Reply - if this is the basis of a meeting, you already know me and my thoughts by looking at my online links (blog, portfolio, homepage, etc...) These questions if not handled properly could potentially turn a candidate from being interested in your company to not being interested in your company. It potentially could demonstrate that your company is not social media savvy or maybe give the impression of not really being all that innovative. A candidate may think, if this company isn't able to take information I have provided in the public forum and use it, is it really a company I want to work for? I think when liaising with candidates a company should utilise the information the person has provided in the public domain. A candidate may inadvertantly give you answers to many of the questions you are seeking on their online presence and save everyone time instead of having to fill out forms or paperwork. If you build this into your conversations with your candidates it becomes a much more individualised service you are providing and really demonstrates to a candidate you are thinking of them as an individual. Yes I know we need to have processes in place and I am not saying don't work to those processes, but don't let process take away a candidates individuality. Don't let your process inadvertently scare away the top candidates that you may want in your company. This article was originally posted on David Talamelli's Blog - David's Journal on Tap

  Read the article

• IntelliTrace As a Learning Tool for MVC2 in a VS2010 Project

  - by Sam Abraham

  IntelliTrace is a new feature in Visual Studio 2010 Ultimate Edition. I see this valuable tool as a “Program Execution Recorder” that captures information about events and calls taking place as soon as we hit the VS2010 play (Start Debugging) button or the F5 key. Many online resources already discuss IntelliTrace and the benefit it brings to both developers and testers alike so I see no value of just repeating this information.  In this brief blog entry, I would like to share with you how I will be using IntelliTrace in my upcoming talk at the Ft Lauderdale ArcSig .Net User Group Meeting on April 20th 2010 (check http://www.fladotnet.com for more information), as a learning tool to demonstrate the internals of the lifecycle of an MVC2 application.  I will also be providing some helpful links that cover IntelliTrace in more detail at the end of my article for reference. IntelliTrace is setup by default to only capture execution events. Microsoft did such a great job on optimizing its recording process that I haven’t even felt the slightest performance hit with IntelliTrace running as I was debugging my solutions and projects.  For my purposes here however, I needed to capture more information beyond execution events, so I turned on the option for capturing calls in addition to events as shown in Figures 1 and 2. Changing capture options will require us to stop our debugging session and start over for the new settings to take place. Figure 1 – Access IntelliTrace options via the Tools->Options menu items Figure 2 – Change IntelliTrace Options to capture call information as well as events Notice the warning with regards to potentially degrading performance when selecting to capture call information in addition to the default events-only setting. I have found this warning to be sure true. My subsequent tests showed slowness in page load times compared to rendering those same exact pages with the “event-only” option selected. Execution recording is auto-started along with the new debugging session of our project. At this point, we can simply interact with the application and continue executing normally until we decide to “playback” the code we have executed so far.  For code replay, first step is to “break” the current execution as show in Figure 3.   Figure 3 – Break to replay recording A few tries later, I found a good process to quickly find and demonstrate the MVC2 page lifecycle. First-off, we start with the event view as shown in Figure 4 until we find an interesting event that needs further studying.  Figure 4 – Going through IntelliTrace’s events and picking as specific entry of interest We now can, for instance, study how the highlighted HTTP GET request is being handled, by clicking on the “Calls View” for that particular event. Notice that IntelliTrace shows us all calls that took place in servicing that GET request. Double clicking on any call takes us to a more granular view of the call stack within that clicked call, up until getting to a specific line of code where we can do a line-by-line replay of the execution from that point onwards using F10 or F11 just like our typical good old VS2008 debugging helped us accomplish. Figure 5 – switching to call view on an event of interest Figure 6 – Double clicking on call shows a more granular view of the call stack. In conclusion, the introduction of IntelliTrace as a new addition to the VS developers’ tool arsenal enhances development and debugging experience and effectively tackles the “no-repro” problem. It will also hopefully enhance my audience’s experience listening to me speaking about  an MVC2 page lifecycle which I can now easily visually demonstrate, thereby improving the probability of keeping everybody awake a little longer. IntelliTrace References: http://msdn.microsoft.com/en-us/magazine/ee336126.aspx http://msdn.microsoft.com/en-us/library/dd264944(VS.100).aspx

  Read the article

• New Communications Industry Data Model with "Factory Installed" Predictive Analytics using Oracle Da

  - by charlie.berger

  Oracle Introduces Oracle Communications Data Model to Provide Actionable Insight for Communications Service Providers   We've integrated pre-installed analytical methodologies with the new Oracle Communications Data Model to deliver automated, simple, yet powerful predictive analytics solutions for customers.  Churn, sentiment analysis, identifying customer segments - all things that can be anticipated and hence, preconcieved and implemented inside an applications.  Read on for more information! TM Forum Management World, Nice, France - 18 May 2010 News Facts To help communications service providers (CSPs) manage and analyze rapidly growing data volumes cost effectively, Oracle today introduced the Oracle Communications Data Model. With the Oracle Communications Data Model, CSPs can achieve rapid time to value by quickly implementing a standards-based enterprise data warehouse that features communications industry-specific reporting, analytics and data mining. The combination of the Oracle Communications Data Model, Oracle Exadata and the Oracle Business Intelligence (BI) Foundation represents the most comprehensive data warehouse and BI solution for the communications industry. Also announced today, Hong Kong Broadband Network enhanced their data warehouse system, going live on Oracle Communications Data Model in three months. The leading provider increased its subscriber base by 37 percent in six months and reduced customer churn to less than one percent. Product Details Oracle Communications Data Model provides industry-specific schema and embedded analytics that address key areas such as customer management, marketing segmentation, product development and network health. CSPs can efficiently capture and monitor critical data and transform it into actionable information to support development and delivery of next-generation services using: More than 1,300 industry-specific measurements and key performance indicators (KPIs) such as network reliability statistics, provisioning metrics and customer churn propensity. Embedded OLAP cubes for extremely fast dimensional analysis of business information. Embedded data mining models for sophisticated trending and predictive analysis. Support for multiple lines of business, such as cable, mobile, wireline and Internet, which can be easily extended to support future requirements. With Oracle Communications Data Model, CSPs can jump start the implementation of a communications data warehouse in line with communications-industry standards including the TM Forum Information Framework (SID), formerly known as the Shared Information Model. Oracle Communications Data Model is optimized for any Oracle Database 11g platform, including Oracle Exadata, which can improve call data record query performance by 10x or more. Supporting Quotes "Oracle Communications Data Model covers a wide range of business areas that are relevant to modern communications service providers and is a comprehensive solution - with its data model and pre-packaged templates including BI dashboards, KPIs, OLAP cubes and mining models. It helps us save a great deal of time in building and implementing a customized data warehouse and enables us to leverage the advanced analytics quickly and more effectively," said Yasuki Hayashi, executive manager, NTT Comware Corporation. "Data volumes will only continue to grow as communications service providers expand next-generation networks, deploy new services and adopt new business models. They will increasingly need efficient, reliable data warehouses to capture key insights on data such as customer value, network value and churn probability. With the Oracle Communications Data Model, Oracle has demonstrated its commitment to meeting these needs by delivering data warehouse tools designed to fill communications industry-specific needs," said Elisabeth Rainge, program director, Network Software, IDC. "The TM Forum Conformance Mark provides reassurance to customers seeking standards-based, and therefore, cost-effective and flexible solutions. TM Forum is extremely pleased to work with Oracle to certify its Oracle Communications Data Model solution. Upon successful completion, this certification will represent the broadest and most complete implementation of the TM Forum Information Framework to date, with more than 130 aggregate business entities," said Keith Willetts, chairman and chief executive officer, TM Forum. Supporting Resources Oracle Communications Oracle Communications Data Model Data Sheet Oracle Communications Data Model Podcast Oracle Data Warehousing Oracle Communications on YouTube Oracle Communications on Delicious Oracle Communications on Facebook Oracle Communications on Twitter Oracle Communications on LinkedIn Oracle Database on Twitter The Data Warehouse Insider Blog

  Read the article

• How to read/write cookies in asp.net

  - by SAMIR BHOGAYTA

  Writing Cookies Response.Cookies["userName"].Value = "patrick"; Response.Cookies["userName"].Expires = DateTime.Now.AddDays(1); HttpCookie aCookie = new HttpCookie("lastVisit"); aCookie.Value = DateTime.Now.ToString(); aCookie.Expires = DateTime.Now.AddDays(1); Response.Cookies.Add(aCookie); Reading Cookies: if(Request.Cookies["userName"] != null) Label1.Text = Server.HtmlEncode(Request.Cookies["userName"].Value); if(Request.Cookies["userName"] != null) { HttpCookie aCookie = Request.Cookies["userName"]; Label1.Text = Server.HtmlEncode(aCookie.Value); } Below link will give you full detailed information about cookies http://msdn.microsoft.com/en-us/library/ms178194.aspx

  Read the article

• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

  Read the article

• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

  Read the article

• Logging WebSocket Frames using Chrome Developer Tools, Net-internals and Wireshark (TOTD #184)

  - by arungupta

  TOTD #183 explained how to build a WebSocket-driven application using GlassFish 4. This Tip Of The Day (TOTD) will explain how do view/debug on-the-wire messages, or frames as they are called in WebSocket parlance, over this upgraded connection. This blog will use the application built in TOTD #183. First of all, make sure you are using a browser that supports WebSocket. If you recall from TOTD #183 then WebSocket is combination of Protocol and JavaScript API. A browser supporting WebSocket, or not, means they understand your web pages with the WebSocket JavaScript. caniuse.com/websockets provide a current status of WebSocket support in different browsers. Most of the major browsers such as Chrome, Firefox, Safari already support WebSocket for the past few versions. As of this writing, IE still does not support WebSocket however its planned for a future release. Viewing WebSocket farmes require special settings because all the communication happens over an upgraded HTTP connection over a single TCP connection. If you are building your application using Java, then there are two common ways to debug WebSocket messages today. Other language libraries provide different mechanisms to log the messages. Lets get started! Chrome Developer Tools provide information about the initial handshake only. This can be viewed in the Network tab and selecting the endpoint hosting the WebSocket endpoint. You can also click on "WebSockets" on the bottom-right to show only the WebSocket endpoints. Click on "Frames" in the right panel to view the actual frames being exchanged between the client and server. The frames are not refreshed when new messages are sent or received. You need to refresh the panel by clicking on the endpoint again. To see more detailed information about the WebSocket frames, you need to type "chrome://net-internals" in a new tab. Click on "Sockets" in the left navigation bar and then on "View live sockets" to see the page. Select the box with the address to your WebSocket endpoint and see some basic information about connection and bytes exchanged between the client and the endpoint. Clicking on the blue text "source dependency ..." shows more details about the handshake. If you are interested in viewing the exact payload of WebSocket messages then you need a network sniffer. These tools are used to snoop network traffic and provide a lot more details about the raw messages exchanged over the network. However because they provide lot more information so they need to be configured in order to view the relevant information. Wireshark (nee Ethereal) is a pretty standard tool for sniffing network traffic and will be used here. For this blog purpose, we'll assume that the WebSocket endpoint is hosted on the local machine. These tools do allow to sniff traffic across the network though. Wireshark is quite a comprehensive tool and we'll capture traffic on the loopback address. Start wireshark, select "loopback" and click on "Start". By default, all traffic information on the loopback address is displayed. That includes tons of TCP protocol messages, applications running on your local machines (like GlassFish or Dropbox on mine), and many others. Specify "http" as the filter in the top-left. Invoke the application built in TOTD #183 and click on "Say Hello" button once. The output in wireshark looks like Here is a description of the messages exchanged: Message #4: Initial HTTP request of the JSP page Message #6: Response returning the JSP page Message #16: HTTP Upgrade request Message #18: Upgrade request accepted Message #20: Request favicon Message #22: Responding with favicon not found Message #24: Browser making a WebSocket request to the endpoint Message #26: WebSocket endpoint responding back You can also use Fiddler to debug your WebSocket messages. How are you viewing your WebSocket messages ? Here are some references for you: JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) TOTD #183 - Getting Started with WebSocket in GlassFish Subsequent blogs will discuss the following topics (not necessary in that order) ... Binary data as payload Custom payloads using encoder/decoder Error handling Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API

  Read the article

• July, the 31 Days of SQL Server DMO’s – Day 23 (sys.dm_db_index_usage_stats)

  - by Tamarick Hill

  The sys.dm_db_index_usage_stats Dynamic Management View is used to return usage information about the various indexes on your SQL Server instance. Let’s have a look at this DMV against our AdventureWorks2012 database so we can examine the information returned. SELECT * FROM sys.dm_db_index_usage_stats WHERE database_id = db_id('AdventureWorks2012') The first three columns in the result set represent the database_id, object_id, and index_id of a given row. You can join these columns back to other system tables to extract the actual database, object, and index names. The next four columns are probably the most beneficial columns within this DMV. First, the user_seeks column represents the number of times that a user query caused a seek operation against a particular index. The user_scans column represents how many times a user query caused a scan operation on a particular index. The user_lookups column represents how many times an index was used to perform a lookup operation. The user_updates column refers to how many times an index had to be updated due to a write operation that effected a particular index. The last_user_seek, last_user_scan, last_user_lookup, and last_user_update columns provide you with DATETIME information about when the last user scan, seek, lookup, or update operation was performed. The remaining columns in the result set are the same as the ones we previously discussed, except instead of the various operations being generated from user requests, they are generated from system background requests. This is an extremely useful DMV and one of my favorites when it comes to Index Maintenance. As we all know, indexes are extremely beneficial with improving the performance of your read operations. But indexes do have a downside as well. Indexes slow down the performance of your write operations, and they also require additional resources for storage. For this reason, in my opinion, it is important to regularly analyze the indexes on your system to make sure the indexes you have are being used efficiently. My AdventureWorks2012 database is only used for demonstrating or testing things, so I dont have a lot of meaningful information here, but for a Production system, if you see an index that is never getting any seeks, scans, or lookups, but is constantly getting a ton of updates, it more than likely would be a good candidate for you to consider removing. You would not be getting much benefit from the index, but yet it is incurring a cost on your system due to it constantly having to be updated for your write operations, not to mention the additional storage it is consuming. You should regularly analyze your indexes to ensure you keep your database systems as efficient and lean as possible. One thing to note is that these DMV statistics are reset every time SQL Server is restarted. Therefore it would not be a wise idea to make decisions about removing indexes after a Server Reboot or a cluster roll. If you restart your SQL Server instances frequently, for example if you schedule weekly/monthly cluster rolls, then you may not capture indexes that are being used for weekly/monthly reports that run for business users. And if you remove them, you may have some upset people at your desk on Monday morning. If you would like to begin analyzing your indexes to possibly remove the ones that your system is not using, I would recommend building a process to load this DMV information into a table on scheduled basis, depending on how frequently you perform an operation that would reset these statistics, then you can analyze the data over a period of time to get a more accurate view of what indexes are really being used and which ones or not. For more information about this DMV, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms188755.aspx Follow me on Twitter @PrimeTimeDBA

  Read the article

• Enterprise 2.0 - Connecting People, Processes & Content

  - by kellsey.ruppel(at)oracle.com

  With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

  Read the article

• Building Extensions Using E-Business Suite SDK for Java

  - by Sara Woodhull

  We’ve just released Version 2.0.1 of Oracle E-Business Suite SDK for Java.  This new version has several great enhancements added after I wrote about the first version of the SDK in 2010.  In addition to the AppsDataSource and Java Authentication and Authorization Service (JAAS) features that are in the first version, the Oracle E-Business Suite SDK for Java now provides: Session management APIs, so you can share session information with Oracle E-Business Suite Setup script for UNIX/Linux for AppsDataSource and JAAS on Oracle WebLogic Server APIs for Message Dictionary, User Profiles, and NLS Javadoc for the APIs (included with the patch) Enhanced documentation included with Note 974949.1 These features can be used with either Release 11i or Release 12.  References AppsDataSource, Java Authentication and Authorization Service, and Utilities for Oracle E-Business Suite (Note 974949.1) FAQ for Integration of Oracle E-Business Suite and Oracle Application Development Framework (ADF) Applications (Doc ID 1296491.1) What's new in those references? Note 974949.1 is the place to look for the latest information as we come out with new versions of the SDK.  The patch number changes for each release.  Version 2.0.1 is contained in Patch 13882058, which is for both Release 11i and Release 12.  Note 974949.1 includes the following topics: Applying the latest patch Using Oracle E-Business Suite Data Sources Oracle E-Business Suite Implementation of Java Authentication and Authorization Service (JAAS) Utilities Error loggingSession management  Message Dictionary User profiles Navigation to External Applications Java EE Session Management Tutorial For those of you using the SDK with Oracle ADF, besides some Oracle ADF-specific documentation in Note 974949.1, we also updated the ADF Integration FAQ as well. EBS SDK for Java Use Cases The uses of the Oracle E-Business Suite SDK for Java fall into two general scenarios for integrating external applications with Oracle E-Business Suite: Application sharing a session with Oracle E-Business Suite Independent application (not shared session) With an independent application, the external application accesses Oracle E-Business  Suite data and server-side APIs, but it has a completely separate user interface. The external application may also launch pages from the Oracle E-Business Suite home page, but after the initial launch there is no further communication with the Oracle E-Business Suite user interface. Shared session integration means that the external application uses an Oracle E-Business Suite session (ICX session), shares session context information with Oracle E-Business Suite, and accesses Oracle E-Business Suite data. The external application may also launch pages from the Oracle E-Business Suite home page, or regions or pages from the external application may be embedded as regions within Oracle Application Framework pages. Both shared session applications and independent applications use the AppsDataSource feature of the Oracle E-Business Suite SDK for Java. Independent applications may also use the Java Authentication and Authorization (JAAS) and logging features of the SDK. Applications that are sharing the Oracle E-Business Suite session use the session management feature (instead of the JAAS feature), and they may also use the logging, profiles, and Message Dictionary features of the SDK.  The session management APIs allow you to create, retrieve, validate and cancel an Oracle E-Business Suite session (ICX session) from your external application.  Session information and context can travel back and forth between Oracle E-Business Suite and your application, allowing you to share session context information across applications. Note: Generally you would use the Java Authentication and Authorization (JAAS) feature of the SDK or the session management feature, but not both together. Send us your feedback Since the Oracle E-Business Suite SDK for Java is still pretty new, we’d like to know about who is using it and what you are trying to do with it.  We’d like to get this type of information: customer name and brief use case configuration and technologies (Oracle WebLogic Server or OC4J, plain Java, ADF, SOA Suite, and so on) project status (proof of concept, development, production) any other feedback you have about the SDK You can send me your feedback directly at Sara dot Woodhull at Oracle dot com, or you can leave it in the comments below.  Please keep in mind that we cannot answer support questions, so if you are having specific issues, please log a service request with Oracle Support. Happy coding! Related Articles New Whitepaper: Extending E-Business Suite 12.1.3 using Oracle Application Express To Customize or Not to Customize? New Whitepaper: Upgrading your Customizations to Oracle E-Business Suite Release 12 ATG Live Webcast: Upgrading your EBS 11i Customizations to Release 12

  Read the article

• Scrambling Sensitive Data in E-Business Suite Release 12 Cloned Environments

  - by Elke Phelps (Oracle Development)

  Securing the Oracle E-Business Suite includes protecting the underlying E-Business data in production and non-production databases.  While steps can be taken to provide a secure configuration to limit EBS access, a better approach to protecting non-production data is simply to scramble (mask) the data in the non-production copy.  You can use the Oracle Data Masking Pack with Oracle Enterprise Manager today to scramble sensitive data in cloned environments. Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function.  Using the Data Masking Pack in E-Business Suite environments is now easier with the release of new set of templates for E-Business Suite databases: Oracle E-Business Suite Release 12.1.3 Template for Data Masking Pack (Patch13898999) This template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments.  Is there a charge for this? Yes. You must purchase licenses for Oracle Enterprise Manager and the Oracle Data Masking Pack plug-in. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application. How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing.   References For additional information on the Oracle E-Business Suite Template for Data Masking Pack please refer to the following: Masking Sensitive Data for Non-production Use in the Oracle Enterprise Manager Concepts 11g Using the Oracle E-Business Suite, Release 12.1.3 Template for the Data Masking Pack, Note 1437485.1 Related Articles Webcast Replay Available: E-Business Suite Data Protection Oracle E-Business Suite Plug-in 4.0 Released for OEM 11g (11.1.0.1)

  Read the article

• A Case for Oracle Fusion Middleware by Lucas Jellema

  - by JuergenKress

  An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

  Read the article

• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

  Read the article

• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

  Read the article

• Upgrades in 5 Easy Pieces

  - by Anne R.

  Even though there are a few select tasks that I have to do once or twice a year, I can’t remember how to do them! Or where to find the bits and pieces to complete the task. So I love it when someone consolidates everything under one spot. That’s what the CRM On Demand team has done with the upgrade information. Specifically, they have: Provided a “one-stop” area for managing upgrades at your company. Broken down the upgrade process into 5 (yes, 5) steps. Explained when and how to perform each step with dates specific to your pod. Included details about each step, visible by expanding the step. Translated the steps into 11 languages. Added a list of release-specific resources with links from the page. Now, just head for the Training and Support portal, click the Release Info tab, and walk through the “5 Essential Steps to a Successful Upgrade.” Before you continue, though, select your language from the drop-down list on the Release Info page. CRM On Demand now has the upgrade steps translated into 11 languages. On the Step page, you can expand each section in sequence and follow the more detailed instructions that appear. This will ensure that you’ve covered all your bases for each upgrade. Here’s a shortened version of the information that you’ll find: 1. Verify your Primary Contact Information. Have you checked your primary contact information to make sure you’re being notified of all upgrade information? Or do you want more users to receive upgrade announcements? This section provides you with the navigation path to do that in CRM On Demand. 2. Review your Key Upgrade Dates. If you expand this step, a nice table appears with your critical dates for the various milestones. IMPORTANT: When your CRM On Demand pod has been officially added to the upgrade schedule, closer to the release date itself, this table will display your specific timetable. 3. Migrate your Customizations from the Staging Environment before the Snapshot Date. Oracle refreshes the Staging data with a copy of your Production data made on the Production Snapshot Date. So this section lists considerations relevant to this step. It also reminds you of the 2-week period when you should not be making any changes in your Staging environment.   4. Conduct your Upgrade Validation on the Staging Environment. When the Customer Validation Testing period begins, you need to log in to your Staging Environment to validate that your key business processes and customizations continue to behave as expected. If your company utilizes Web Services, Web Links, Web Applets or Workflow, focus on testing these first. You generally have about two weeks for testing. If you run into problems during this time, follow the instructions shown in this section for logging a service request. It describes exactly how to fill out the fields in the SR for the fastest resolution. 5. Conduct "White Glove" Testing in your Upgraded Production Environment. Before users start using the upgrade, you should access a few tabs and reports. Doing this actually warms up the cache so that frequently used pages and reports will come up at normal speed on Monday morning, when users log in to the upgraded system. Resources listed under this step help you in further preparing for the upgrade. Now there’s also a new Documentation section on the right with links to these release-specific resources.   Very nice, I commented, when discussing these improvements with the “responsible party.” She confirmed that, yes, they tried to consolidate the upgrade information, translate it for better communication, simplify it into 5 easy pieces, and drive admins responsible for handling upgrades to this one site instead of sending out elaborate emails. Yes, I just love it when someone practically reaches out and holds my hand through a process. Next best thing to a wizard!

  Read the article

• Master Data Management for Location Data - Oracle Site Hub

  - by david.butler(at)oracle.com

  Most MDM discussions cover key domains such as customer, supplier, product, service, and reference data. It is usually understood that these domains have complex structures and hundreds if not thousands of attributes that need governing. Location, on the other hand, strikes most people as address data. How hard can that be? But for many industries, locations are complex, and site information is critical to efficient operations and relevant analytics. Retail stores and malls, bank branches, construction sites come to mind. But one of the best industries for illustrating the power of a site mastering application is Oil & Gas.   Oracle's Master Data Management solution for location data is the Oracle Site Hub. It is a location mastering solution that enables organizations to centralize site and location specific information from heterogeneous systems, creating a single view of site information that can be leveraged across all functional departments and analytical systems.   Let's take a look at the location entities the Oracle Site Hub can manage for the Oil & Gas industry: organizations, property, land, buildings, roads, oilfield, service center, inventory site, real estate, facilities, refineries, storage tanks, vendor locations, businesses, assets; project site, area, well, basin, pipelines, critical infrastructure, offshore platform, compressor station, gas station, etc. Any site can be classified into multiple hierarchies, like organizational hierarchy, operational hierarchy, geographic hierarchy, divisional hierarchies and so on. Any site can also be associated to multiple clusters, i.e. collections of sites, and these can be used as a foundation for driving reporting, analysis, organize daily work, etc. Hierarchies can also be used to model entities which are structured or non-structured collections of nodes, like for example routes, pipelines and more. The User Defined Attribute Framework provides the needed infrastructure to add single row attributes groups like well base attributes (well IDs, well type, well structure and key characterizing measures, and more) and well geometry, and multi row attribute groups like well applications, permits, production data, activities, operations, logs, treatments, tests, drills, treatments, and KPIs. Site Hub can also model areas, lands, fields, basins, pools, platforms, eco-zones, and stratigraphic layers as specific sites, tracking their base attributes, aliases, descriptions, subcomponents and more. Midstream entities (pipelines, logistic sites, pump stations) and downstream entities (cylinders, tanks, inventories, meters, partner's sites, routes, facilities, gas stations, and competitor sites) can also be easily modeled, together with their specific attributes and relationships. Site Hub can store any type of unstructured data associated to a site. This could be stored directly or on an external content management solution, like Oracle Universal Content Management. Considering a well, for example, Site Hub can store any relevant associated multimedia file such as: CAD drawings of the well profile, structure and/or parts, engineering documents, contracts, applications, permits, logs, pictures, photos, videos and more. For any site entity, Site Hub can associate all the related assets and equipments at the site, as well as all relationships between sites, between a site and multiple parties, and between a site and any purchasable or sellable item, over time. Items can be equipment, instruments, facilities, services, products, production entities, production facilities (pipelines, batteries, compressor stations, gas plants, meters, separators, etc.), support facilities (rigs, roads, transmission or radio towers, airstrips, etc.), supplier products and services, catalogs, and more. Items can just be associated to sites using standard Site Hub features, or they can be fully mastered by implementing Oracle Product Hub. Site locations (addresses or geographical coordinates) are also managed with out-of-the-box address geo-coding capabilities coupled with Google Maps integration to deliver powerful mapping capabilities and spatial data analysis. Locations can be shared between different sites. Centered on the site location, any site can also have associated areas. Site Hub can master any site location specific information, like for example cadastral, ownership, jurisdictional, geological, seismic and more, and any site-centric area specific information, like for example economical, political, risk, weather, logistic, traffic information and more. Now if anyone ever asks you why locations need MDM, think about how all these Oil & Gas entities and attributes would translate into your business locations. To learn more about Oracle's full MDM solution for the digital oil field, here is a link to Roberto Negro's outstanding whitepaper: Oracle Site Master Data Management for mastering wells and other PPDM entities in a digital oilfield context  

  Read the article

• Data Security Through Structure, Procedures, Policies, and Governance

  Security Structure and Procedures One of the easiest ways to implement security is through the use of structure, in particular the structure in which data is stored. The preferred method for this through the use of User Roles, these Roles allow for specific access to be granted based on what role a user plays in relation to the data that they are manipulating. Typical data access actions are defined by the CRUD Principle. CRUD Principle: Create New Data Read Existing Data Update Existing Data Delete Existing Data Based on the actions assigned to a role assigned, User can manipulate data as they need to preform daily business operations.  An example of this can be seen in a hospital where doctors have been assigned Create, Read, Update, and Delete access to their patient’s prescriptions so that a doctor can prescribe and adjust any existing prescriptions as necessary. However, a nurse will only have Read access on the patient’s prescriptions so that they will know what medicines to give to the patients. If you notice, they do not have access to prescribe new prescriptions, update or delete existing prescriptions because only the patient’s doctor has access to preform those actions. With User Roles comes responsibility, companies need to constantly monitor data access to ensure that the proper roles have the most appropriate access levels to ensure users are not exposed to inappropriate data.  In addition this also protects rouge employees from gaining access to critical business information that could be destroyed, altered or stolen. It is important that all data access is monitored because of this threat. Security Governance Current Data Governance laws regarding security Health Insurance Portability and Accountability Act (HIPAA) Sarbanes-Oxley Act Database Breach Notification Act The US Department of Health and Human Services defines HIIPAA as a Privacy Rule. This legislation protects the privacy of individually identifiable health information. Currently, HIPAA   sets the national standards for securing electronically protected health records. Additionally, its confidentiality provisions protect identifiable information being used to analyze patient safety events and improve patient safety. In 2002 after the wake of the Enron and World Com Financial scandals Senator Paul Sarbanes and Representative Michael Oxley lead the creation of the Sarbanes-Oxley Act. This act administered by the Securities and Exchange Commission (SEC) dramatically altered corporate financial practices and data governance. In addition, it also set specific deadlines for compliance. The Sarbanes-Oxley is not a set of standard business rules and does not specify how a company should retain its records; In fact, this act outlines which pieces of data are to be stored as well as the storage duration. The Database Breach Notification Act requires companies, in the event of a data breach containing personally identifiable information, to notify all California residents whose information was stored on the compromised system at the time of the event, according to Gregory Manter. He further explains that this act is only California legislation. However, it does affect “any person or business that conducts business in California, and that owns or licenses computerized data that includes personal information,” regardless of where the compromised data is located.  This will force any business that maintains at least limited interactions with California residents will find themselves subject to the Act’s provisions. Security Policies All companies must work in accordance with the appropriate city, county, state, and federal laws. One way to ensure that a company is legally compliant is to enforce security policies that adhere to the appropriate legislation in their area or areas that they service. These types of polices need to be mandated by a company’s Security Officer. For smaller companies, these policies need to come from executives, Directors, and Owners.

  Read the article

• Oracle EMEA News Digest - May 2014

  - by Steve Walker

  Systems Oracle introduced a technology preview of an OpenStack® distribution that allows Oracle Linux and Oracle VM users to work with the open source cloud software. This provides customers with additional choices and interoperability while taking advantage of the efficiency, performance, scalability, and security of Oracle Linux and Oracle VM. The distribution is delivered as part of the Oracle Linux and Oracle VM Premier Support offerings, at no additional cost. Oracle plans to work further with the OpenStack community to develop and enhance its enterprise-class capabilities to meet customer demands. Also in the Open Source arena, Oracle announced the general availability of MySQL Fabric. MySQL Fabric provides an integrated system that makes it simpler to manage groups of MySQL databases. It delivers both high availability - via failure detection and failover - and scalability through automated data sharding. Oracle Database, Middleware and Technology The company made two announcements for Oracle Tuxedo, the #1 application server for C, C++, COBOL and Java deployments in private cloud or traditional data center environments. With enhanced management and monitoring features and tighter integration with Oracle technologies, the latest release of Oracle Tuxedo 12c enables organizations to dramatically increase application throughput, while reducing total cost of ownership and time to market for new application development and deployment. Oracle also introduced the latest release of its mainframe application rehosting platform, Oracle Tuxedo ART 12c, to help organizations speed up migration projects and accelerate the adoption of the new environment by current IT staff. It enables organizations to accelerate the rehosting of IBM mainframe applications and greatly enhance management and supportability of the rehosted applications while reducing costs and risk. Applications According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organizations, and are continuing to invest in technologies and digital content strategies to facilitate them. The studies—one for B2B and one for B2C—surveyed e-commerce professionals in business and technology departments from around the world. Although the priorities, success metrics, and technology investments differed between the two groups, customer acquisition and retention emerged as common themes across B2B and B2C. Growing market share and enhancing customer experience are cited as top investment areas for all e-commerce professionals. In product news, Oracle announced the latest release of Oracle Business Intelligence (BI) Applications (version 11.1.1.8.1, in case anyone asks). It includes prebuilt connectors between Oracle Procurement and Spend Analytics and Oracle’s JD Edwards. Additionally, a new Oracle Human Resources Analytics module for developing and maintaining a skilled workforce has been introduced. In use at more than 4,000 companies worldwide, Oracle BI Applications support leading enterprise applications, including Oracle E-Business Suite, Oracle’s PeopleSoft, Oracle's Siebel CRM, Oracle’s JD Edwards EnterpriseOne offering high-performing analytics at a lower cost. Industries For the Communications Industry, Oracle has launched a new release of the Oracle Communications Core Session Manager. This gives CSPs a new way to design, deploy and manage complex networking services and embrace next-generation technology, It provides them with an immediate entry point for  network function virtualization (NFV) efforts, allowing them to realize immediate benefits associated with network virtualization – including increased service agility and improved network resource sharing. And for the Utilities Industry, Oracle is releasing solutions with new business features and enhanced technical architecture that help position utilities for success now and into the future. Oracle has provided new releases for its customer information system,  meter data management system, customer self-service solution and mobile workforce management solution.

  Read the article

< Previous Page | 112 113 114 115 116 117 118 119 120 121 122 123  | Next Page >