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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• SQL SERVER – Simple Example to Configure Resource Governor – Introduction to Resource Governor

  - by pinaldave

  Let us jump right away with question and answer mode. What is resource governor? Resource Governor is a feature which can manage SQL Server Workload and System Resource Consumption. We can limit the amount of CPU and memory consumption by limiting /governing /throttling on the SQL Server. Why is resource governor required? If there are different workloads running on SQL Server and each of the workload needs different resources or when workloads are competing for resources with each other and affecting the performance of the whole server resource governor is a very important task. What will be the real world example of need of resource governor? Here are two simple scenarios where the resource governor can be very useful. Scenario 1: A server which is running OLTP workload and various resource intensive reports on the same server. The ideal situation is where there are two servers which are data synced with each other and one server runs OLTP transactions and the second server runs all the resource intensive reports. However, not everybody has the luxury to set up this kind of environment. In case of the situation where reports and OLTP transactions are running on the same server, limiting the resources to the reporting workload it can be ensured that OTLP’s critical transaction is not throttled. Scenario 2: There are two DBAs in one organization. One DBA A runs critical queries for business and another DBA B is doing maintenance of the database. At any point in time the DBA A’s work should not be affected but at the same time DBA B should be allowed to work as well. The ideal situation is that when DBA B starts working he get some resources but he can’t get more than defined resources. Does SQL Server have any default resource governor component? Yes, SQL Server have two by default created resource governor component. 1) Internal –This is used by database engine exclusives and user have no control. 2) Default – This is used by all the workloads which are not assigned to any other group. What are the major components of the resource governor? Resource Pools Workload Groups Classification In simple words here is what the process of resource governor is. Create resource pool Create a workload group Create classification function based on the criteria specified Enable Resource Governor with classification function Let me further explain you the same with graphical image. Is it possible to configure resource governor with T-SQL? Yes, here is the code for it with explanation in between. Step 0: Here we are assuming that there are separate login accounts for Reporting server and OLTP server. /*----------------------------------------------- Step 0: (Optional and for Demo Purpose) Create Two User Logins 1) ReportUser, 2) PrimaryUser Use ReportUser login for Reports workload Use PrimaryUser login for OLTP workload -----------------------------------------------*/ Step 1: Creating Resource Pool We are creating two resource pools. 1) Report Server and 2) Primary OLTP Server. We are giving only a few resources to the Report Server Pool as described in the scenario 1 the other server is mission critical and not the report server. ----------------------------------------------- -- Step 1: Create Resource Pool ----------------------------------------------- -- Creating Resource Pool for Report Server CREATE RESOURCE POOL ReportServerPool WITH ( MIN_CPU_PERCENT=0, MAX_CPU_PERCENT=30, MIN_MEMORY_PERCENT=0, MAX_MEMORY_PERCENT=30) GO -- Creating Resource Pool for OLTP Primary Server CREATE RESOURCE POOL PrimaryServerPool WITH ( MIN_CPU_PERCENT=50, MAX_CPU_PERCENT=100, MIN_MEMORY_PERCENT=50, MAX_MEMORY_PERCENT=100) GO Step 2: Creating Workload Group We are creating two workloads each mapping to each of the resource pool which we have just created. ----------------------------------------------- -- Step 2: Create Workload Group ----------------------------------------------- -- Creating Workload Group for Report Server CREATE WORKLOAD GROUP ReportServerGroup USING ReportServerPool ; GO -- Creating Workload Group for OLTP Primary Server CREATE WORKLOAD GROUP PrimaryServerGroup USING PrimaryServerPool ; GO Step 3: Creating user defiled function which routes the workload to the appropriate workload group. In this example we are checking SUSER_NAME() and making the decision of Workgroup selection. We can use other functions such as HOST_NAME(), APP_NAME(), IS_MEMBER() etc. ----------------------------------------------- -- Step 3: Create UDF to Route Workload Group ----------------------------------------------- CREATE FUNCTION dbo.UDFClassifier() RETURNS SYSNAME WITH SCHEMABINDING AS BEGIN DECLARE @WorkloadGroup AS SYSNAME IF(SUSER_NAME() = 'ReportUser') SET @WorkloadGroup = 'ReportServerGroup' ELSE IF (SUSER_NAME() = 'PrimaryServerPool') SET @WorkloadGroup = 'PrimaryServerGroup' ELSE SET @WorkloadGroup = 'default' RETURN @WorkloadGroup END GO Step 4: In this final step we enable the resource governor with the classifier function created in earlier step 3. ----------------------------------------------- -- Step 4: Enable Resource Governer -- with UDFClassifier ----------------------------------------------- ALTER RESOURCE GOVERNOR WITH (CLASSIFIER_FUNCTION=dbo.UDFClassifier); GO ALTER RESOURCE GOVERNOR RECONFIGURE GO Step 5: If you are following this demo and want to clean up your example, you should run following script. Running them will disable your resource governor as well delete all the objects created so far. ----------------------------------------------- -- Step 5: Clean Up -- Run only if you want to clean up everything ----------------------------------------------- ALTER RESOURCE GOVERNOR WITH (CLASSIFIER_FUNCTION = NULL) GO ALTER RESOURCE GOVERNOR DISABLE GO DROP FUNCTION dbo.UDFClassifier GO DROP WORKLOAD GROUP ReportServerGroup GO DROP WORKLOAD GROUP PrimaryServerGroup GO DROP RESOURCE POOL ReportServerPool GO DROP RESOURCE POOL PrimaryServerPool GO ALTER RESOURCE GOVERNOR RECONFIGURE GO I hope this introductory example give enough light on the subject of Resource Governor. In future posts we will take this same example and learn a few more details. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Resource Governor

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• jQuery Selector Tester and Cheat Sheet

  - by SGWellens

  I've always appreciated these tools: Expresso and XPath Builder. They make designing regular expressions and XPath selectors almost fun! Did I say fun? I meant less painful. Being able to paste/load text and then interactively play with the search criteria is infinitely better than the code/compile/run/test cycle. It's faster and you get a much better feel for how the expressions work. So, I decided to make my own interactive tool to test jQuery selectors:  jQuery Selector Tester.   Here's a sneak peek: Note: There are some existing tools you may like better: http://www.woods.iki.fi/interactive-jquery-tester.html http://www.w3schools.com/jquery/trysel.asp?filename=trysel_basic&jqsel=p.intro,%23choose My tool is different: It is one page. You can save it and run it locally without a Web Server. It shows the results as a list of iterated objects instead of highlighted html. A cheat sheet is on the same page as the tester which is handy. I couldn't upload an .htm or .html file to this site so I hosted it on my personal site here: jQuery Selector Tester. Design Highlights: To make the interactive search work, I added a hidden div to the page: <!--Hidden div holds DOM elements for jQuery to search--><div id="HiddenDiv" style="display: none"></div> When ready to search, the searchable html text is copied into the hidden div…this renders the DOM tree in the hidden div: // get the html to search, insert it to the hidden divvar Html = $("#TextAreaHTML").val();$("#HiddenDiv").html(Html); When doing a search, I modify the search pattern to look only in the HiddenDiv. To do that, I put a space between the patterns.  The space is the Ancestor operator (see the Cheat Sheet): // modify search string to only search in our// hidden div and do the searchvar SearchString = "#HiddenDiv " + SearchPattern;try{    var $FoundItems = $(SearchString);}   Big Fat Stinking Faux Pas: I was about to publish this article when I made a big mistake: I tested the tool with Mozilla FireFox. It blowed up…it blowed up real good. In the past I’ve only had to target IE so this was quite a revelation. When I started to learn JavaScript, I was disgusted to see all the browser dependent code. Who wants to spend their time testing against different browsers and versions of browsers? Adding a bunch of ‘if-else’ code is a tedious and thankless task. I avoided client code as much as I could. Then jQuery came along and all was good. It was browser independent and freed us from the tedium of worrying about version N of the Acme browser. Right? Wrong! I had used outerHTML to display the selected elements. The problem is Mozilla FireFox doesn’t implement outerHTML. I replaced this: // encode the html markupvar OuterHtml = $('<div/>').text(this.outerHTML).html(); With this: // encode the html markupvar Html = $('<div>').append(this).html();var OuterHtml = $('<div/>').text(Html).html(); Another problem was that Mozilla FireFox doesn’t implement srcElement. I replaced this: var Row = e.srcElement.parentNode;  With this: var Row = e.target.parentNode; Another problem was the indexing. The browsers have different ways of indexing. I replaced this: // this cell has the search pattern  var Cell = Row.childNodes[1];   // put the pattern in the search box and search                    $("#TextSearchPattern").val(Cell.innerText);  With this: // get the correct cell and the text in the cell// place the text in the seach box and serachvar Cell = $(Row).find("TD:nth-child(2)");var CellText = Cell.text();$("#TextSearchPattern").val(CellText);   So much for the myth of browser independence. Was I overly optimistic and gullible? I don’t think so. And when I get my millions from the deposed Nigerian prince I sent money to, you’ll see that having faith is not futile. Notes: My goal was to have a single standalone file. I tried to keep the features and CSS to a minimum–adding only enough to make it useful and visually pleasing. When testing, I often thought there was a problem with the jQuery selector. Invariable it was invalid html code. If your results aren't what you expect, don't assume it's the jQuery selector pattern: The html may be invalid. To help in development and testing, I added a double-click handler to the rows in the Cheat Sheet table. If you double-click a row, the search pattern is put in the search box, a search is performed and the page is scrolled so you can see the results. I left the test html and code in the page. If you are using a CDN (non-local) version of the jQuery libraray, the designer in Visual Studio becomes extremely slow.  That's why there are two version of the library in the header and one is commented out. For reference, here is the jQuery documentation on selectors: http://api.jquery.com/category/selectors/ Here is a much more comprehensive list of CSS selectors (which jQuery uses): http://www.w3.org/TR/CSS2/selector.html I hope someone finds this useful. Steve WellensCodeProject

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• concurrency::accelerator

  - by Daniel Moth

  Overview An accelerator represents a "target" on which C++ AMP code can execute and where data can reside. Typically (but not necessarily) an accelerator is a GPU device. Accelerators are represented in C++ AMP as objects of the accelerator class. For many scenarios, you do not need to obtain an accelerator object, since the runtime has a notion of a default accelerator, which is what it thinks is the best one in the system. Examples where you need to deal with accelerator objects are if you need to pick your own accelerator (based on your specific criteria), or if you need to use more than one accelerators from your app. Construction and operator usage You can query and obtain a std::vector of all the accelerators on your system, which the runtime discovers on startup. Beyond enumerating accelerators, you can also create one directly by passing to the constructor a system-wide unique path to a device if you know it (i.e. the “Device Instance Path” property for the device in Device Manager), e.g. accelerator acc(L"PCI\\VEN_1002&DEV_6898&SUBSYS_0B001002etc"); There are some predefined strings (for predefined accelerators) that you can pass to the accelerator constructor (and there are corresponding constants for those on the accelerator class itself, so you don’t have to hardcode them every time). Examples are the following: accelerator::default_accelerator represents the default accelerator that the C++ AMP runtime picks for you if you don’t pick one (the heuristics of how it picks one will be covered in a future post). Example: accelerator acc; accelerator::direct3d_ref represents the reference rasterizer emulator that simulates a direct3d device on the CPU (in a very slow manner). This emulator is available on systems with Visual Studio installed and is useful for debugging. More on debugging in general in future posts. Example: accelerator acc(accelerator::direct3d_ref); accelerator::direct3d_warp represents a target that I will cover in future blog posts. Example: accelerator acc(accelerator::direct3d_warp); accelerator::cpu_accelerator represents the CPU. In this first release the only use of this accelerator is for using the staging arrays technique that I'll cover separately. Example: accelerator acc(accelerator::cpu_accelerator); You can also create an accelerator by shallow copying another accelerator instance (via the corresponding constructor) or simply assigning it to another accelerator instance (via the operator overloading of =). Speaking of operator overloading, you can also compare (for equality and inequality) two accelerator objects between them to determine if they refer to the same underlying device. Querying accelerator characteristics Given an accelerator object, you can access its description, version, device path, size of dedicated memory in KB, whether it is some kind of emulator, whether it has a display attached, whether it supports double precision, and whether it was created with the debugging layer enabled for extensive error reporting. Below is example code that accesses some of the properties; in your real code you'd probably be checking one or more of them in order to pick an accelerator (or check that the default one is good enough for your specific workload): void inspect_accelerator(concurrency::accelerator acc) { std::wcout << "New accelerator: " << acc.description << std::endl; std::wcout << "is_debug = " << acc.is_debug << std::endl; std::wcout << "is_emulated = " << acc.is_emulated << std::endl; std::wcout << "dedicated_memory = " << acc.dedicated_memory << std::endl; std::wcout << "device_path = " << acc.device_path << std::endl; std::wcout << "has_display = " << acc.has_display << std::endl; std::wcout << "version = " << (acc.version >> 16) << '.' << (acc.version & 0xFFFF) << std::endl; } accelerator_view In my next blog post I'll cover a related class: accelerator_view. Suffice to say here that each accelerator may have from 1..n related accelerator_view objects. You can get the accelerator_view from an accelerator via the default_view property, or create new ones by invoking the create_view method that creates an accelerator_view object for you (by also accepting a queuing_mode enum value of deferred or immediate that we'll also explore in the next blog post). Comments about this post by Daniel Moth welcome at the original blog.

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• SQL SERVER – SQL in Sixty Seconds – 5 Videos from Joes 2 Pros Series – SQL Exam Prep Series 70-433

  - by pinaldave

  Joes 2 Pros SQL Server Learning series is indeed fun. Joes 2 Pros series is written for beginners and who wants to build expertise for SQL Server programming and development from fundamental. In the beginning of the series author Rick Morelan is not shy to explain the simplest concept of how to open SQL Server Management Studio. Honestly the book starts with that much basic but as it progresses further Rick discussing about various advanced concepts from query tuning to Core Architecture. This five part series is written with keeping SQL Server Exam 70-433. Instead of just focusing on what will be there in exam, this series is focusing on learning the important concepts thoroughly. This book no way take short cut to explain any concepts and at times, will go beyond the topic at length. The best part is that all the books has many companion videos explaining the concepts and videos. Every Wednesday I like to post a video which explains something in quick few seconds. Today we will go over five videos which I posted in my earlier posts related to Joes 2 Pros series. Introduction to XML Data Type Methods – SQL in Sixty Seconds #015 The XML data type was first introduced with SQL Server 2005. This data type continues with SQL Server 2008 where expanded XML features are available, most notably is the power of the XQuery language to analyze and query the values contained in your XML instance. There are five XML data type methods available in SQL Server 2008: query() – Used to extract XML fragments from an XML data type. value() – Used to extract a single value from an XML document. exist() – Used to determine if a specified node exists. Returns 1 if yes and 0 if no. modify() – Updates XML data in an XML data type. node() – Shreds XML data into multiple rows (not covered in this blog post). [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Error Actions – SQL in Sixty Seconds #014 Most people believe that when SQL Server encounters an error severity level 11 or higher the remaining SQL statements will not get executed. In addition, people also believe that if any error severity level of 11 or higher is hit inside an explicit transaction, then the whole statement will fail as a unit. While both of these beliefs are true 99% of the time, they are not true in all cases. It is these outlying cases that frequently cause unexpected results in your SQL code. To understand how to achieve consistent results you need to know the four ways SQL Error Actions can react to error severity levels 11-16: Statement Termination – The statement with the procedure fails but the code keeps on running to the next statement. Transactions are not affected. Scope Abortion – The current procedure, function or batch is aborted and the next calling scope keeps running. That is, if Stored Procedure A calls B and C, and B fails, then nothing in B runs but A continues to call C. @@Error is set but the procedure does not have a return value. Batch Termination – The entire client call is terminated. XACT_ABORT – (ON = The entire client call is terminated.) or (OFF = SQL Server will choose how to handle all errors.) [Detailed Blog Post] | [Quiz with Answer] Introduction to Basics of a Query Hint – SQL in Sixty Seconds #013 Query hints specify that the indicated hints should be used throughout the query. Query hints affect all operators in the statement and are implemented using the OPTION clause. Cautionary Note: Because the SQL Server Query Optimizer typically selects the best execution plan for a query, it is highly recommended that hints be used as a last resort for experienced developers and database administrators to achieve the desired results. [Detailed Blog Post] | [Quiz with Answer] Introduction to Hierarchical Query – SQL in Sixty Seconds #012 A CTE can be thought of as a temporary result set and are similar to a derived table in that it is not stored as an object and lasts only for the duration of the query. A CTE is generally considered to be more readable than a derived table and does not require the extra effort of declaring a Temp Table while providing the same benefits to the user. However; a CTE is more powerful than a derived table as it can also be self-referencing, or even referenced multiple times in the same query. A recursive CTE requires four elements in order to work properly: Anchor query (runs once and the results ‘seed’ the Recursive query) Recursive query (runs multiple times and is the criteria for the remaining results) UNION ALL statement to bind the Anchor and Recursive queries together. INNER JOIN statement to bind the Recursive query to the results of the CTE. [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Server Security – SQL in Sixty Seconds #011 Let’s get some basic definitions down first. Take the workplace example where “Tom” needs “Read” access to the “Financial Folder”. What are the Securable, Principal, and Permissions from that last sentence? A Securable is a resource that someone might want to access (like the Financial Folder). A Principal is anything that might want to gain access to the securable (like Tom). A Permission is the level of access a principal has to a securable (like Read). [Detailed Blog Post] | [Quiz with Answer] Please leave a comment explain which one was your favorite video as that will help me understand what works and what needs improvement. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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• Understanding each other in web development

  - by Pete Hotchkin

  During my career I have been lucky enough to work in several different roles within web development with many extremely talented people, from incredible designers who were passionate about the placement of every pixel right through to server administrators and DBAs who were always measuring the improvements they were making to their queries in the smallest possible unit. The problem I always faced was that more often than not I was stuck in the middle trying to mediate between these different functions and enable each side to understand the other’s point of view. The main areas of contention that there have always been between these functional groups in my experience have been at 2 key points: during the build phase and then when there is a problem post-build. During both of these times it is often easier for someone to pass the buck onto someone else than spend the time to understand the other person’s perspective. Below is a quick look at two upcoming tools that will not only speed up the build phase for each function, but  also help when it comes to the issues faced once a site has been pushed live. In my experience a web project goes through several phases of development. The first of these is design, generally handled as Photoshop files which are then passed onto a front-end developer. This is the first point at which heated discussions can arise. One problem I’ve seen several times is that the designer doesn’t fully understand the platform constraints that need to be considered, and as a result has designed something that does not translate very well or is simply not possible. Working at Red Gate, I am lucky enough to be able to meet some amazing people and this happened just the other day when I was introduced to Neil Kinnish and Pete Nelson, the creators of what I believe could be a great asset in this designer-developer relationship, Mixture. Mixture allows the front end developer to quickly prototype a web page with built-in frameworks such as bootstrap. It’s not an IDE however, it just sits there in the background and monitors the project files in the background so every time you save a file from your favorite IDE, it will compile things like LESS, compact your JavaScript and the automatically refresh your test browser so you can see the changes instantly. I think one of the best parts of this however is a single button that pushes the changed files up to the web so the designer can instantly see how far the developer has got and the problem that he is facing at that time without the need to spend time setting up a remote server. I can see this being a real asset to remote teams where there needs to be a compromise between the designer and the front-end developer, or just to allow the designer to see how the build is progressing and suggest small alterations. Once the design has been built into the front end the designer’s job is generally done and there are no other points of contention between the designer and the other functions involved in building these web projects. As the project moves into the stage of integrating it into the back end and deploying it to the production server other functions start to be pulled in and other issues arise such as the back-end developer understanding the frameworks that they are using such as the routes that are in place in an MVC application or the number of database calls that the ORM layer is actually making. There are many tools out there that can actually help with these problems such as mini profiler that gives you a quick snapshot of what is going on directly in the browser. For a slightly more in-depth look at what is happening and to gain a deeper understanding of an application you may be working on though, you may want to consider Glimpse. Created by Nik and Anthony, it is an application that sits at the bottom of your browser (installed via NuGet) which can show you information about how your application is pieced together and how the information on screen is being delivered as it happens. With a wealth of community-built plugins such as one for nHibernate and linq2SQL (full list of plugins on NuGet). It can be customized directly to your own setup to truly delve into the code to see what is happening, and can help to reduce the number of confusing moments about whether it is your code that is going wrong or whether there is something more sinister happening directly on the server. All the tools that I have mentioned in this post help to do one thing above all, and that is to ease the barrier of understanding between the different functions that are involved in building and maintaining a web application. In my experience it is very easy to say “Well, that’s not my problem”, simply because the two functions involved don’t truly understand the other’s point of view. Software should not only be seen as a way to streamline our own working process or as a debugging tool but also a communication aid to improve the entire lifecycle of a web project. Glimpse is actually the project that I am the designer on and I would love to get your feedback if you do decide to try it out or if you would like to share your own experiences of working on web projects please fill in your details at https://www.surveymk.com/s/joinGlimpse  or add a comment below and I will get in touch with you.

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• Responsible BI for Excel, Even for Older Versions

  - by andrewbrust

  On Wednesday, I will have the honor of co-presenting, for both The Data Warehouse Institute (TDWI) and the New York Technology Council. on the subject of Excel and BI. My co-presenter will be none other than Bill Baker, who was a Microsoft Distinguished Engineer and, essentially, the father of BI at that company.  Details on the events are here and here. We'll be talking about PowerPivot, of course, but that's not all. Probably even more important than any one product, will be our discussion of whether the usual characterization of Excel as the nemesis of IT, the guilty pleasure of business users and the antithesis of formal BI is really valid and/or hopelessly intractable. Without giving away our punchline, I'll tell you that we are much more optimistic than that. There are huge upsides to Excel and while there are real dangers to using it in the BI space, there are standards and practices you can employ to ensure Excel is used responsibly. And when those practices are followed, Excel becomes quite powerful indeed. One of the keys to this is using Excel as a data consumer rather than data storage mechanism. Caching data in Excel is OK, but only if that data is (a) not modified and (b) configured for automated periodic refresh. PowerPivot meets both criteria -- it stores a read-only copy of your data in the form of a model, and once workbook containing a PowerPivot model is published to SharePoint, it can be configured for scheduled data refresh, on the server, requiring no user intervention whatsoever. Data refresh is a bit like hard drive backup: it will only happen reliably if it's automated, and super-easy to configure. PowerPivot hits a real home run here (as does Windows Home Server for PC backup, but I digress). The thing about PowerPivot is that it's an add-in for Excel 2010. What if you're not planning to go to that new version for quite a while? What if you’ve just deployed Office 2007 in your organization? What if you're still on Office 2003, or an even earlier version? What can you do immediately to share data responsibly and easily? As it turns out, there's a feature in Excel that's been around for quite a while, that can help: Web Queries.  The Web Query feature was introduced, ostensibly, to allow Excel to pull data in from Internet Web pages…for example, data in a stock quote history table will come in nicely, as will any data in a Web page that is displayed in an HTML table.  To use the feature In Excel 2007 or 2010, click the Data Tab or the ribbon and click the “From Web” button towards the left; in older versions use the corresponding option in  the menu or  toolbars.  Next, paste a URL into the resulting dialog box and tap Enter or click the Go button.  A preview of the Web page will come up, and the dialog will allow you to select the specific table within the page whose data you’d like to import.  Here’s an example: Now just click the table, click the Import button, and the Import Data dialog appears.  You can simply click OK to bring in your data or you can first click the Properties… button and configure the data import to be refreshed at an interval in minutes that you select.  Now your data’s in the spreadsheet and ready to worked with: Your data may be vulnerable to modification, but if you’ve set up the data refresh, any accidental or malicious changes will be corrected in time anyway. The thing about this feature is that it’s most useful not for public Web pages, but for pages behind the firewall.  In effect, the Web Query feature provides an incredibly easy way to consume data in Excel that’s “published” from an application.  Users just need a URL.  They don’t need to know server and database names and since the data is read-only, providing credentials may be unnecessary, or can be handled using integrated security.  If that’s not good enough, the Web Query can be saved to a special .iqy file, which can be edited to provide POST parameter data. The only requirement is that the data must be provided in an HTML table, with the first row providing the column names.  From an ASP.NET project, it couldn’t be easier: a simple bound GridView control is totally compatible.  Use a data source control with it, and you don’t even have to write any code.  Users can link to pages that are part of an application’s UI, or developers can create pages that are specially designed for the purpose of providing an interface to the Web Query import feature.  And none of this is Microsoft- or .NET-specific.  You can create pages in any language you want (PHP comes to mind) that output the result set of a query in HTML table format, and then consume that data in a Web Query.  Then build PivotTables and charts on the data, and in Excel 2007 or 2010 you can use conditional formatting to create scorecards and dashboards. This strategy allows you to create pages that function quite similarly to the OData XML feeds rendered when .NET developers create an “Astoria” WCF Data Service.  And while it’s cool that PowerPivot and Excel 2010 can import such OData feeds, it’s good to know that older versions of Excel can function in a similar fashion, and can consume data produced by virtually any Web development platform. As a final matter, instead of just telling you that “older versions” of Excel support this feature, I’ll be more specific.  To discover what the first version of Excel was to support Web queries, go to http://bit.ly/OldSchoolXL.

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• Dynamic Bursting ... no really!

  - by Tim Dexter

  If any of you have seen me or my colleagues present BI Publisher to you then we have hopefully mentioned 'bursting.' You may have even seen a demo where we talk about being able to take a batch of data, say invoices. Then split them by some criteria, say customer id; format them with a template; generate the output and then deliver the documents to the recipients with a click. We and especially I, always say this can be completely dynamic! By this I mean, that you could store customer preferences in a database. What layout would each customer like; what output format they would like and how they would like the document delivered. We (I) talk a good talk, but typically don't do the walk in a demo. We hard code everything in the bursting query or bursting control file to get the concept across. But no more peeps! I have finally put together a dynamic bursting demo! Its been minutes in the making but its been tough to find those minutes! Read on ... It's nothing amazing in terms of making the burst dynamic. I created a CUSTOMER_PREFS table with some simple UI in an APEX application so that I can maintain their requirements. In EBS you have descriptive flexfields that could do the same thing or probably even 'contact' fields to store most of the info. Here's my table structure: Name                           Type ------------------------------ -------- CUSTOMER_ID                    NUMBER(6) TEMPLATE_TYPE                  VARCHAR2(20) TEMPLATE_NAME                  VARCHAR2(120) OUTPUT_FORMAT                  VARCHAR2(20) DELIVERY_CHANNEL               VARCHAR2(50) EMAIL                          VARCHAR2(255) FAX                            VARCHAR2(20) ATTACH                         VARCHAR2(20) FILE_LOC                       VARCHAR2(255) Simple enough right? Just need CUSTOMER_ID as the key for the bursting engine to join it to the customer data at burst time. I have not covered the full delivery options, just email, fax and file location. Remember, its a demo people :0) However the principal is exactly the same for each delivery type. They each have a set of attributes that need to be provided and you will need to handle that in your bursting query. On a side note, in EBS, you use a bursting control file, you can apply the same principals that I'm laying out here you just need to get the customer bursting info into the XML data stream so that you can refer to it in the control file using XPATH expressions. Next, we need to look up what attributes or parameters are required for each delivery method. that can be found in the documentation here.  Now we know the combinations of parameters and delivery methods we can construct the query using a series a decode statements: select distinct cp.customer_id "KEY", cp.template_name TEMPLATE, cp.template_type TEMPLATE_FORMAT, 'en-US' LOCALE, cp.output_format OUTPUT_FORMAT, 'false' SAVE_FORMAT, cp.delivery_channel DEL_CHANNEL, decode(cp.delivery_channel,'FILE', cp.file_loc , 'EMAIL', cp.email , 'FAX', cp.fax) PARAMETER1, decode(cp.delivery_channel,'FILE', c.cust_last_name||'_orders.pdf' ,'EMAIL','[email protected]' ,'FAX', 'faxserver.com') PARAMETER2, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','[email protected]' ,'FAX', null) PARAMETER3, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','Your current orders' ,'FAX',NULL) PARAMETER4, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','Please find attached a copy of your current orders with BI Publisher, Inc' ,'FAX',NULL) PARAMETER5, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','false' ,'FAX',NULL) PARAMETER6, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','[email protected]' ,'FAX',NULL) PARAMETER7 from cust_prefs cp, customers c, orders_view ov where cp.customer_id = c.customer_id and cp.customer_id = ov.customer_id order by cp.customer_id Pretty straightforward, just need to test, test, test, the query and ensure it's bringing back the correct data based on each customers preferences. Notice the NULL values for parameters that are not relevant for a given delivery channel. You should end up with bursting control data that the bursting engine can use:  Now, your users can run the burst and documents will be formatted, generated and delivered based on the customer prefs. If you're interested in the example, I have used the sample OE schema data for the base report. The report files and CUST_PREFS table are zipped up here. The zip contains the data model (.xdmz), the report and templates (.xdoz) and the sql scripts to create and load data to the CUST_PREFS table.  Once you load the report into the catalog, you'll need to create the OE data connection and point the data model at it. You'll probably need to re-point the report to the data model too. Happy Bursting!

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• Puppet: Making Windows Awesome Since 2011

  - by Robz / Fervent Coder

  Originally posted on: http://geekswithblogs.net/robz/archive/2014/08/07/puppet-making-windows-awesome-since-2011.aspxPuppet was one of the first configuration management (CM) tools to support Windows, way back in 2011. It has the heaviest investment on Windows infrastructure with 1/3 of the platform client development staff being Windows folks.  It appears that Microsoft believed an end state configuration tool like Puppet was the way forward, so much so that they cloned Puppet’s DSL (domain-specific language) in many ways and are calling it PowerShell DSC. Puppet Labs is pushing the envelope on Windows. Here are several things to note: Puppet x64 Ruby support for Windows coming in v3.7.0. An awesome ACL module (with order, SIDs and very granular control of permissions it is best of any CM). A wealth of modules that work with Windows on the Forge (and more on GitHub). Documentation solely for Windows folks - https://docs.puppetlabs.com/windows. Some of the common learning points with Puppet on Windows user are noted in this recent blog post. Microsoft OpenTech supports Puppet. Azure has the ability to deploy a Puppet Master (http://puppetlabs.com/solutions/microsoft). At Microsoft //Build 2014 in the Day 2 Keynote Puppet Labs CEO Luke Kanies co-presented with Mark Russonivich (http://channel9.msdn.com/Events/Build/2014/KEY02  fast forward to 19:30)! Puppet has a Visual Studio Plugin! It can be overwhelming learning a new tool like Puppet at first, but Puppet Labs has some resources to help you on that path. Take a look at the Learning VM, which has a quest-based learning tool. For real-time questions, feel free to drop onto #puppet on freenode.net (yes, some folks still use IRC) with questions, and #puppet-dev with thoughts/feedback on the language itself. You can subscribe to puppet-users / puppet-dev mailing lists. There is also ask.puppetlabs.com for questions and Server Fault if you want to go to a Stack Exchange site. There are books written on learning Puppet. There are even Puppet User Groups (PUGs) and other community resources! Puppet does take some time to learn, but with anything you need to learn, you need to weigh the benefits versus the ramp up time. I learned NHibernate once, it had a very high ramp time back then but was the only game on the street. Puppet’s ramp up time is considerably less than that. The advantage is that you are learning a DSL, and it can apply to multiple platforms (Linux, Windows, OS X, etc.) with the same Puppet resource constructs. As you learn Puppet you may wonder why it has a DSL instead of just leveraging the language of Ruby (or maybe this is one of those things that keeps you up wondering at night). I like the DSL over a small layer on top of Ruby. It allows the Puppet language to be portable and go more places. It makes you think about the end state of what you want to achieve in a declarative sense instead of in an imperative sense. You may also find that right now Puppet doesn’t run manifests (scripts) in order of the way resources are specified. This is the number one learning point for most folks. As a long time consternation of some folks about Puppet, manifest ordering was not possible in the past. In fact it might be why some other CMs exist! As of 3.3.0, Puppet can do manifest ordering, and it will be the default in Puppet 4. http://puppetlabs.com/blog/introducing-manifest-ordered-resources You may have caught earlier that I mentioned PowerShell DSC. But what about DSC? Shouldn’t that be what Windows users want to choose? Other CMs are integrating with DSC, will Puppet follow suit and integrate with DSC? The biggest concern that I have with DSC is it’s lack of visibility in fine-grained reporting of changes (which Puppet has). The other is that it is a very young Microsoft product (pre version 3, you know what they say :) ). I tried getting it working in December and ran into some issues. I’m hoping that newer releases are there that actually work, it does have some promising capabilities, it just doesn’t quite come up to the standard of something that should be used in production. In contrast Puppet is almost a ten year old language with an active community! It’s very stable, and when trusting your business to configuration management, you want something that has been around awhile and has been proven. Give DSC another couple of releases and you might see more folks integrating with it. That said there may be a future with DSC integration. Portability and fine-grained reporting of configuration changes are reasons to take a closer look at Puppet on Windows. Yes, Puppet on Windows is here to stay and it’s continually getting better folks.

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• Sea Monkey Sales & Marketing, and what does that have to do with ERP?

  - by user709270

  Tier One Defined By Lyle Ekdahl, Oracle JD Edwards Group Vice President and General Manager  I recently became aware of the latest Sea Monkey Sales & Marketing tactic. Wait now, what is Sea Monkey Sales & Marketing and what does that have to do with ERP? Well if you grew up in USA during the 50’s, 60’s and maybe a bit in the early 70’s there was a unifying media of culture known as the comic book. I was a big Iron Man fan. I always liked the troubled hero aspect of Tony Start and hey he was a technologist. This is going somewhere, just hold on. Of course comic books like most media contained advertisements. Ninety pound weakling transformed by Charles Atlas in just 15 minutes per day. Baby Ruth, Juicy Fruit Gum and all assortments of Hostess goodies were on display. The best ad was for the “Amazing Live Sea-Monkeys – The real live fun-pets you grow yourself!” These ads set the standard for exaggeration and half-truth; “…they love attention…so eager to please, they can even be trained…” The cartoon picture on the ad is of a family of royal looking sea creatures – daddy, mommy, son and little sis – sea monkey? There was a disclaimer at the bottom in fine print, “Caricatures shown not intended to depict Artemia.” Ok what ten years old knows what the heck artemia is? Well you grow up fast once you’ve been separated from your buck twenty five plus postage just to discover that it is brine shrimp. Really dumb brine shrimp that don’t take commands or do tricks. Unfortunately the technology industry is full of sea monkey sales and marketing. Yes believe it or not in some cases there is subterfuge and obfuscation used to secure contracts. Hey I get it; the picture on the box might not be the actual size. Make up what you want about your product, but here is what I don’t like, could you leave out the obvious falsity when it comes to my product, especially the negative stuff. So here is the latest one – “Oracle’s JD Edwards is NOT tier one”. Really? Definition please! Well a whole host of googleable and reputable sources confirm that a tier one vendor is large, well known, and enjoys national and international recognition. Let me see large, so thousands of customers? Oh and part of the world’s largest business software and hardware corporation? Check and check JD Edwards has that and that. Well known, enjoying national and international recognition? Oracle’s JD Edwards EnterpriseOne is available in 21 languages and is directly localized in 33 countries that support some of the world’s largest multinationals and many midsized domestic market companies. Something on the order of half the JD Edwards customer base is outside North America. My passport is on its third insert after 2 years and not from vacations. So if you don’t mind I am going to mark national and international recognition in the got it column. So what else is there? Well let me offer a few criteria. Longevity – The JD Edwards products benefit from 35+ years of intellectual property development; through booms, busts, mergers and acquisitions, we are still here Vision & innovation – JD Edwards is the first full suite ERP to run on the iPad as just one example Proven track record of execution – Since becoming part of Oracle, JD Edwards has released to the market over 20 deliverables including major release, point releases, new apps modules, tool releases, integrations…. Solid, focused functionality with a flexible, interoperable, extensible underlying architecture – JD Edwards offers solid core ERP with specialty modules for verticals all delivered on a well defined independent tools layer that helps enable you to scale your business without an ERP reimplementation A continuation plan – Oracle’s JD Edwards offers our customers a 6 year roadmap as well as interoperability with Oracle’s next generation of applications Oh I almost forgot that the expert sources agree on one additional thing, tier one may be a preferred vendor that offers product and services to you with appealing value. You should check out the TCO studies of JD Edwards. I think you will see what the thousands of customers that rely on these products to run their businesses enjoy – that is the tier one solution with the lowest TCO. Oh and if you get an offer to buy an ERP for no license charge, remember the picture on the box might not be the actual size. 

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• Trace File Source Adapter

  The Trace File Source adapter is a useful addition to your SSIS toolbox.  It allows you to read 2005 and 2008 profiler traces stored as .trc files and read them into the Data Flow.  From there you can perform filtering and analysis using the power of SSIS. There is no need for a SQL Server connection this just uses the trace file. Example Usages Cache warming for SQL Server Analysis Services Reading the flight recorder Find out the longest running queries on a server Analyze statements for CPU, memory by user or some other criteria you choose Properties The Trace File Source adapter has two properties, both of which combine to control the source trace file that is read at runtime. SQL Server 2005 and SQL Server 2008 trace files are supported for both the Database Engine (SQL Server) and Analysis Services. The properties are managed by the Editor form or can be set directly from the Properties Grid in Visual Studio. Property Type Description AccessMode Enumeration This property determines how the Filename property is interpreted. The values available are: DirectInput Variable Filename String This property holds the path for trace file to load (*.trc). The value is either a full path, or the name of a variable which contains the full path to the trace file, depending on the AccessMode property. Trace Column Definition Hopefully the majority of you can skip this section entirely, but if you encounter some problems processing a trace file this may explain it and allow you to fix the problem. The component is built upon the trace management API provided by Microsoft. Unfortunately API methods that expose the schema of a trace file have known issues and are unreliable, put simply the data often differs from what was specified. To overcome these limitations the component uses  some simple XML files. These files enable the trace column data types and sizing attributes to be overridden. For example SQL Server Profiler or TMO generated structures define EventClass as an integer, but the real value is a string. TraceDataColumnsSQL.xml  - SQL Server Database Engine Trace Columns TraceDataColumnsAS.xml    - SQL Server Analysis Services Trace Columns The files can be found in the %ProgramFiles%\Microsoft SQL Server\100\DTS\PipelineComponents folder, e.g. "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsSQL.xml" "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsAS.xml" If at runtime the component encounters a type conversion or sizing error it is most likely due to a discrepancy between the column definition as reported by the API and the actual value encountered. Whilst most common issues have already been fixed through these files we have implemented specific exception traps to direct you to the files to enable you to fix any further issues due to different usage or data scenarios that we have not tested. An example error that you can fix through these files is shown below. Buffer exception writing value to column 'Column Name'. The string value is 999 characters in length, the column is only 111. Columns can be overridden by the TraceDataColumns XML files in "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsAS.xml". Installation The component is provided as an MSI file which you can download and run to install it. This simply places the files on disk in the correct locations and also installs the assemblies in the Global Assembly Cache as per Microsoft’s recommendations. You may need to restart the SQL Server Integration Services service, as this caches information about what components are installed, as well as restarting any open instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. Finally you will have to add the transformation to the Visual Studio toolbox manually. Right-click the toolbox, and select Choose Items.... Select the SSIS Data Flow Items tab, and then check the Trace File Source transformation in the Choose Toolbox Items window. This process has been described in detail in the related FAQ entry for How do I install a task or transform component? We recommend you follow best practice and apply the current Microsoft SQL Server Service pack to your SQL Server servers and workstations. Please note that the Microsoft Trace classes used in the component are not supported on 64-bit platforms. To use the Trace File Source on a 64-bit host you need to ensure you have the 32-bit (x86) tools available, and the way you execute your package is setup to use them, please see the help topic 64-bit Considerations for Integration Services for more details. Downloads Trace Sources for SQL Server 2005 -- Trace Sources for SQL Server 2008 Version History SQL Server 2008 Version 2.0.0.382 - SQL Sever 2008 public release. (9 Apr 2009) SQL Server 2005 Version 1.0.0.321 - SQL Server 2005 public release. (18 Nov 2008) -- Screenshots

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• T-SQL Tuesday #21 - Crap!

  - by Most Valuable Yak (Rob Volk)

  Adam Machanic's (blog | twitter) ever popular T-SQL Tuesday series is being held on Wednesday this time, and the topic is… SHIT CRAP. No, not fecal material.  But crap code.  Crap SQL.  Crap ideas that you thought were good at the time, or were forced to do due (doo-doo?) to lack of time. The challenge for me is to look back on my SQL Server career and find something that WASN'T crap.  Well, there's a lot that wasn't, but for some reason I don't remember those that well.  So the additional challenge is to pick one particular turd that I really wish I hadn't squeezed out.  Let's see if this outline fits the bill: An ETL process on text files; That had to interface between SQL Server and an AS/400 system; That didn't use SSIS (should have) or BizTalk (ummm, no) but command-line scripting, using Unix utilities(!) via: xp_cmdshell; That had to email reports and financial data, some of it sensitive Yep, the stench smell is coming back to me now, as if it was yesterday… As to why SSIS and BizTalk were not options, basically I didn't know either of them well enough to get the job done (and I still don't).  I also had a strict deadline of 3 days, in addition to all the other responsibilities I had, so no time to learn them.  And seeing how screwed up the rest of the process was: Payment files from multiple vendors in multiple formats; Sent via FTP, PGP encrypted email, or some other wizardry; Manually opened/downloaded and saved to a particular set of folders (couldn't change this); Once processed, had to be placed BACK in the same folders with the original archived; x2 divisions that had to run separately; Plus an additional vendor file in another format on a completely different schedule; So that they could be MANUALLY uploaded into the AS/400 system (couldn't change this either, even if it was technically possible) I didn't feel so bad about the solution I came up with, which was naturally: Copy the payment files to the local SQL Server drives, using xp_cmdshell Run batch files (via xp_cmdshell) to parse the different formats using sed, a Unix utility (this was before Powershell) Use other Unix utilities (join, split, grep, wc) to process parsed files and generate metadata (size, date, checksum, line count) Run sqlcmd to execute a stored procedure that passed the parsed file names so it would bulk load the data to do a comparison bcp the compared data out to ANOTHER text file so that I could grep that data out of the original file Run another stored procedure to import the matched data into SQL Server so it could process the payments, including file metadata Process payment batches and log which division and vendor they belong to Email the payment details to the finance group (since it was too hard for them to run a web report with the same data…which they ran anyway to compare the emailed file against…which always matched, surprisingly) Email another report showing unmatched payments so they could manually void them…about 3 months afterward All in "Excel" format, using xp_sendmail (SQL 2000 system) Copy the unmatched data back to the original folder locations, making sure to match the file format exactly (if you've ever worked with ACH files, you'll understand why this sucked) If you're one of the 10 people who have read my blog before, you know that I love the DOS "for" command.  Like passionately.  Like fairy-tale love.  So my batch files were riddled with for loops, nested within other for loops, that called other batch files containing for loops.  I think there was one section that had 4 or 5 nested for commands.  It was wrong, disturbed, and completely un-maintainable by anyone, even myself.  Months, even a year, after I left the company I got calls from someone who had to make a minor change to it, and they called me to talk them out of spraying the office with an AK-47 after looking at this code.  (for you Star Trek TOS fans) The funniest part of this, well, one of the funniest, is that I made the deadline…sort of, I was only a day late…and the DAMN THING WORKED practically unchanged for 3 years.  Most of the problems came from the manual parts of the overall process, like forgetting to decrypt the files, or missing/late files, or saved to the wrong folders.  I'm definitely not trying to toot my own horn here, because this was truly one of the dumbest, crappiest solutions I ever came up with.  Fortunately as far as I know it's no longer in use and someone has written a proper replacement.  Today I would knuckle down and do it in SSIS or Powershell, even if it took me weeks to get it right. The real lesson from this crap code is to make things MAINTAINABLE and UNDERSTANDABLE.  sed scripting regular expressions doesn't fit that criteria in any way.  If you ever find yourself under pressure to do something fast at all costs, DON'T DO IT.  Stop and consider long-term maintainability, not just for yourself but for others on your team.  If you can't explain the basic approach in under 5 minutes, it ultimately won't succeed.  And while you may love to leave all that crap behind, it may follow you anyway, and you'll step in it again.   P.S. - if you're wondering about all the manual stuff that couldn't be changed, it was because the entire process had gone through Six Sigma, and was deemed the best possible way.  Phew!  Talk about stink!

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• EU Digital Agenda scores 85/100

  - by trond-arne.undheim

  If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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• New Replication, Optimizer and High Availability features in MySQL 5.6.5!

  - by Rob Young

  As the Product Manager for the MySQL database it is always great to announce when the MySQL Engineering team delivers another great product release.  As a field DBA and developer it is even better when that release contains improvements and innovation that I know will help those currently using MySQL for apps that range from modest intranet sites to the most highly trafficked web sites on the web.  That said, it is my pleasure to take my hat off to MySQL Engineering for today's release of the MySQL 5.6.5 Development Milestone Release ("DMR"). The new highlighted features in MySQL 5.6.5 are discussed here: New Self-Healing Replication ClustersThe 5.6.5 DMR improves MySQL Replication by adding Global Transaction Ids and automated utilities for self-healing Replication clusters.  Prior to 5.6.5 this has been somewhat of a pain point for MySQL users with most developing custom solutions or looking to costly, complex third-party solutions for these capabilities.  With 5.6.5 these shackles are all but removed by a solution that is included with the GPL version of the database and supporting GPL tools.  You can learn all about the details of the great, problem solving Replication features in MySQL 5.6 in Mat Keep's Developer Zone article.  New Replication Administration and Failover UtilitiesAs mentioned above, the new Replication features, Global Transaction Ids specifically, are now supported by a set of automated GPL utilities that leverage the new GTIDs to provide administration and manual or auto failover to the most up to date slave (that is the default, but user configurable if needed) in the event of a master failure. The new utilities, along with links to Engineering related blogs, are discussed in detail in the DevZone Article noted above. Better Query Optimization and ThroughputThe MySQL Optimizer team continues to amaze with the latest round of improvements in 5.6.5. Along with much refactoring of the legacy code base, the Optimizer team has improved complex query optimization and throughput by adding these functional improvements: Subquery Optimizations - Subqueries are now included in the Optimizer path for runtime optimization.  Better throughput of nested queries enables application developers to simplify and consolidate multiple queries and result sets into a single unit or work. Optimizer now uses CURRENT_TIMESTAMP as default for DATETIME columns - For simplification, this eliminates the need for application developers to assign this value when a column of this type is blank by default. Optimizations for Range based queries - Optimizer now uses ready statistics vs Index based scans for queries with multiple range values. Optimizations for queries using filesort and ORDER BY.  Optimization criteria/decision on execution method is done now at optimization vs parsing stage. Print EXPLAIN in JSON format for hierarchical readability and Enterprise tool consumption. You can learn the details about these new features as well all of the Optimizer based improvements in MySQL 5.6 by following the Optimizer team blog. You can download and try the MySQL 5.6.5 DMR here. (look under "Development Releases")  Please let us know what you think!  The new HA utilities for Replication Administration and Failover are available as part of the MySQL Workbench Community Edition, which you can download here .Also New in MySQL LabsAs has become our tradition when announcing DMRs we also like to provide "Early Access" development features to the MySQL Community via the MySQL Labs.  Today is no exception as we are also releasing the following to Labs for you to download, try and let us know your thoughts on where we need to improve:InnoDB Online OperationsMySQL 5.6 now provides Online ADD Index, FK Drop and Online Column RENAME.  These operations are non-blocking and will continue to evolve in future DMRs.  You can learn the grainy details by following John Russell's blog.InnoDB data access via Memcached API ("NotOnlySQL") - Improved refresh of an earlier feature releaseSimilar to Cluster 7.2, MySQL 5.6 provides direct NotOnlySQL access to InnoDB data via the familiar Memcached API. This provides the ultimate in flexibility for developers who need fast, simple key/value access and complex query support commingled within their applications.Improved Transactional Performance, ScaleThe InnoDB Engineering team has once again under promised and over delivered in the area of improved performance and scale.  These improvements are also included in the aggregated Spring 2012 labs release:InnoDB CPU cache performance improvements for modern, multi-core/CPU systems show great promise with internal tests showing:    2x throughput improvement for read only activity 6x throughput improvement for SELECT range Read/Write benchmarks are in progress More details on the above are available here. You can download all of the above in an aggregated "InnoDB 2012 Spring Labs Release" binary from the MySQL Labs. You can also learn more about these improvements and about related fixes to mysys mutex and hash sort by checking out the InnoDB team blog.MySQL 5.6.5 is another installment in what we believe will be the best release of the MySQL database ever.  It also serves as a shining example of how the MySQL Engineering team at Oracle leads in MySQL innovation.You can get the overall Oracle message on the MySQL 5.6.5 DMR and Early Access labs features here. As always, thanks for your continued support of MySQL, the #1 open source database on the planet!

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• Defining Your Online Segmentation and Targeting Strategy

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A lot of times, companies will put online segmentation and targeting on the back burner because they don’t know where to start. Often, I’ve heard web managers say that their segments aren’t well understood yet, so they can’t really deliver personalized online experiences that are meaningful. This lack of complete understanding means that they don't really bother to try. But, I don’t think you necessarily need to have an elaborate segmentation and targeting strategy already in place to start delivering a more relevant online customer experience. Sometimes it helps to think of how segmentation and targeting might solve some of the challenges your sites visitors are currently experiencing on your web presence, rather than doing nothing and waiting until a fully baked segmentation strategy lands in your inbox.  For example, perhaps you have a broad and varied service offering that makes it difficult for site visitors to easily find the solutions that are most relevant for them.  How can segmentation and targeting help solve this problem?  Or maybe it’s like the airline I described in Monday’s post where the special deals featured on the home page are only relevant to site visitors from a couple of cities.  Couldn’t segmentation and targeting help them to highlight offers on their home page that are relevant to a larger share of their site visitors? Your early segmentation and targeting efforts do not need to be complicated.  There are simple ways to start delivering a more relevant online customer experience, even if you’re dealing with anonymous site visitors.  These include targeting content to site visitors based on: Referral: Deliver targeted content to your site visitors that is based on where they came from or the search term they used to find your site Behavior:  Deliver content to your site visitors that is related or similar to content they’ve clicked on already Location:  Deliver content your site visitors that is most relevant for their geographic location (this would solve that pesky airline home page problem described above) So as you can see, there really are some very simple ways in which you can start improving your online customer experience using very basic segmentation and targeting methods.  One thing to keep in mind as you start to define you segmentation and targeting strategy is that there are many different types of attributes or combinations of attributes upon which you can base your segmentation and targeting strategy.  In addition to referral, behavior and location, other attributes that you should consider are: Profile Information:  What profile information do you know about this customer already?  Perhaps they provided some information on their interests and preferences when they first registered with your site. Time:  What time is it and how does that impact what my site visitors are looking for or trying to do? Demographics: What are my site visitors’ ages, incomes or ethnicities? Which attributes you select to include in your segmentation strategy will depend on your unique business needs and objectives.  Attributes such as behavior or referral may not be the most important targeting criteria depending on your situation. For example, if you’re a newspaper you might know that certain visitors are sports fans based on their profile information.  You can create a segment for sports fans and target sports related content to that segment of your readership online.  Or perhaps, a reader is browsing stories that are related to politics; you can use that visitor’s behavior to assign him or her to a segment for those interested in politics. From there you can recommend more stories to that visitor based on their interest in politics. For an airline, the visitor’s location may be a more important attribute. By detecting the visitor’s location, you can assign them to an appropriate segment and then target special flights and offers to them based on their likely departure airport. As you can see, there are many practical ways that you can start improving the experience your customers receive on your web presence using fairly basic segmentation and targeting techniques. If you want to learn more about segmentation and targeting using Oracle’s web experience management solution, check out this helpful video that demonstrates these powerful capabilities in Oracle WebCenter Sites. ***** On Demand Webcast Featuring Brian Solis of Altimeter Group Trends such as the mobile web, social media, gamification and real-time are changing customer behavior and expectations. In this new environment, many businesses will struggle. Some will fall by the wayside, while others learn to adapt and thrive. Watch this on demand webcast with Altimeter Group digital analyst and author, Brian Solis, and discover what your organization needs to know about how to compete in the new era of Digital Darwinism. View now.

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• ODI 12c - Aggregating Data

  - by David Allan

  This posting will look at the aggregation component that was introduced in ODI 12c. For many ETL tool users this shouldn't be a big surprise, its a little different than ODI 11g but for good reason. You can use this component for composing data with relational like operations such as sum, average and so forth. Also, Oracle SQL supports special functions called Analytic SQL functions, you can use a specially configured aggregation component or the expression component for these now in ODI 12c. In database systems an aggregate transformation is a transformation where the values of multiple rows are grouped together as input on certain criteria to form a single value of more significant meaning - that's exactly the purpose of the aggregate component. In the image below you can see the aggregate component in action within a mapping, for how this and a few other examples are built look at the ODI 12c Aggregation Viewlet here - the viewlet illustrates a simple aggregation being built and then some Oracle analytic SQL such as AVG(EMP.SAL) OVER (PARTITION BY EMP.DEPTNO) built using both the aggregate component and the expression component. In 11g you used to just write the aggregate expression directly on the target, this made life easy for some cases, but it wan't a very obvious gesture plus had other drawbacks with ordering of transformations (agg before join/lookup. after set and so forth) and supporting analytic SQL for example - there are a lot of postings from creative folks working around this in 11g - anything from customizing KMs, to bypassing aggregation analysis in the ODI code generator. The aggregate component has a few interesting aspects. 1. Firstly and foremost it defines the attributes projected from it - ODI automatically will perform the grouping all you do is define the aggregation expressions for those columns aggregated. In 12c you can control this automatic grouping behavior so that you get the code you desire, so you can indicate that an attribute should not be included in the group by, that's what I did in the analytic SQL example using the aggregate component. 2. The component has a few other properties of interest; it has a HAVING clause and a manual group by clause. The HAVING clause includes a predicate used to filter rows resulting from the GROUP BY clause. Because it acts on the results of the GROUP BY clause, aggregation functions can be used in the HAVING clause predicate, in 11g the filter was overloaded and used for both having clause and filter clause, this is no longer the case. If a filter is after an aggregate, it is after the aggregate (not sometimes after, sometimes having).  3. The manual group by clause let's you use special database grouping grammar if you need to. For example Oracle has a wealth of highly specialized grouping capabilities for data warehousing such as the CUBE function. If you want to use specialized functions like that you can manually define the code here. The example below shows the use of a manual group from an example in the Oracle database data warehousing guide where the SUM aggregate function is used along with the CUBE function in the group by clause. The SQL I am trying to generate looks like the following from the data warehousing guide; SELECT channel_desc, calendar_month_desc, countries.country_iso_code,       TO_CHAR(SUM(amount_sold), '9,999,999,999') SALES$ FROM sales, customers, times, channels, countries WHERE sales.time_id=times.time_id AND sales.cust_id=customers.cust_id AND   sales.channel_id= channels.channel_id  AND customers.country_id = countries.country_id  AND channels.channel_desc IN   ('Direct Sales', 'Internet') AND times.calendar_month_desc IN   ('2000-09', '2000-10') AND countries.country_iso_code IN ('GB', 'US') GROUP BY CUBE(channel_desc, calendar_month_desc, countries.country_iso_code); I can capture the source datastores, the filters and joins using ODI's dataset (or as a traditional flow) which enables us to incrementally design the mapping and the aggregate component for the sum and group by as follows; In the above mapping you can see the joins and filters declared in ODI's dataset, allowing you to capture the relationships of the datastores required in an entity-relationship style just like ODI 11g. The mix of ODI's declarative design and the common flow design provides for a familiar design experience. The example below illustrates flow design (basic arbitrary ordering) - a table load where only the employees who have maximum commission are loaded into a target. The maximum commission is retrieved from the bonus datastore and there is a look using employees as the driving table and only those with maximum commission projected. Hopefully this has given you a taster for some of the new capabilities provided by the aggregate component in ODI 12c. In summary, the actions should be much more consistent in behavior and more easily discoverable for users, the use of the components in a flow graph also supports arbitrary designs and the tool (rather than the interface designer) takes care of the realization using ODI's knowledge modules. Interested to know if a deep dive into each component is interesting for folks. Any thoughts? 

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• SQL ADO.NET shortcut extensions (old school!)

  - by Jeff

  As much as I love me some ORM's (I've used LINQ to SQL quite a bit, and for the MSDN/TechNet Profile and Forums we're using NHibernate more and more), there are times when it's appropriate, and in some ways more simple, to just throw up so old school ADO.NET connections, commands, readers and such. It still feels like a pain though to new up all the stuff, make sure it's closed, blah blah blah. It's pretty much the least favorite task of writing data access code. To minimize the pain, I have a set of extension methods that I like to use that drastically reduce the code you have to write. Here they are... public static void Using(this SqlConnection connection, Action<SqlConnection> action) {     connection.Open();     action(connection);     connection.Close(); } public static SqlCommand Command(this SqlConnection connection, string sql){    var command = new SqlCommand(sql, connection);    return command;}public static SqlCommand AddParameter(this SqlCommand command, string parameterName, object value){    command.Parameters.AddWithValue(parameterName, value);    return command;}public static object ExecuteAndReturnIdentity(this SqlCommand command){    if (command.Connection == null)        throw new Exception("SqlCommand has no connection.");    command.ExecuteNonQuery();    command.Parameters.Clear();    command.CommandText = "SELECT @@IDENTITY";    var result = command.ExecuteScalar();    return result;}public static SqlDataReader ReadOne(this SqlDataReader reader, Action<SqlDataReader> action){    if (reader.Read())        action(reader);    reader.Close();    return reader;}public static SqlDataReader ReadAll(this SqlDataReader reader, Action<SqlDataReader> action){    while (reader.Read())        action(reader);    reader.Close();    return reader;} It has been awhile since I've really revisited these, so you will likely find opportunity for further optimization. The bottom line here is that you can chain together a bunch of these methods to make a much more concise database call, in terms of the code on your screen, anyway. Here are some examples: public Dictionary<string, string> Get(){    var dictionary = new Dictionary<string, string>();    _sqlHelper.GetConnection().Using(connection =>        connection.Command("SELECT Setting, [Value] FROM Settings")            .ExecuteReader()            .ReadAll(r => dictionary.Add(r.GetString(0), r.GetString(1))));    return dictionary;} or... public void ChangeName(User user, string newName){    _sqlHelper.GetConnection().Using(connection =>         connection.Command("UPDATE Users SET Name = @Name WHERE UserID = @UserID")            .AddParameter("@Name", newName)            .AddParameter("@UserID", user.UserID)            .ExecuteNonQuery());} The _sqlHelper.GetConnection() is just some other code that gets a connection object for you. You might have an even cleaner way to take that step out entirely. This looks more fluent, and the real magic sauce for me is the reader bits where you can put any kind of arbitrary method in there to iterate over the results.

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• Taking a Flying Leap

  - by Lance Shaw

  Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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• Namespaces are obsolete

  - by Bertrand Le Roy

  To those of us who have been around for a while, namespaces have been part of the landscape. One could even say that they have been defining the large-scale features of the landscape in question. However, something happened fairly recently that I think makes this venerable structure obsolete. Before I explain this development and why it’s a superior concept to namespaces, let me recapitulate what namespaces are and why they’ve been so good to us over the years… Namespaces are used for a few different things: Scope: a namespace delimits the portion of code where a name (for a class, sub-namespace, etc.) has the specified meaning. Namespaces are usually the highest-level scoping structures in a software package. Collision prevention: name collisions are a universal problem. Some systems, such as jQuery, wave it away, but the problem remains. Namespaces provide a reasonable approach to global uniqueness (and in some implementations such as XML, enforce it). In .NET, there are ways to relocate a namespace to avoid those rare collision cases. Hierarchy: programmers like neat little boxes, and especially boxes within boxes within boxes. For some reason. Regular human beings on the other hand, tend to think linearly, which is why the Windows explorer for example has tried in a few different ways to flatten the file system hierarchy for the user. 1 is clearly useful because we need to protect our code from bleeding effects from the rest of the application (and vice versa). A language with only global constructs may be what some of us started programming on, but it’s not desirable in any way today. 2 may not be always reasonably worth the trouble (jQuery is doing fine with its global plug-in namespace), but we still need it in many cases. One should note however that globally unique names are not the only possible implementation. In fact, they are a rather extreme solution. What we really care about is collision prevention within our application. What happens outside is irrelevant. 3 is, more than anything, an aesthetical choice. A common convention has been to encode the whole pedigree of the code into the namespace. Come to think about it, we never think we need to import “Microsoft.SqlServer.Management.Smo.Agent” and that would be very hard to remember. What we want to do is bring nHibernate into our app. And this is precisely what you’ll do with modern package managers and module loaders. I want to take the specific example of RequireJS, which is commonly used with Node. Here is how you import a module with RequireJS: var http = require("http"); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } This is of course importing a HTTP stack module into the code. There is no noise here. Let’s break this down. Scope (1) is provided by the one scoping mechanism in JavaScript: the closure surrounding the module’s code. Whatever scoping mechanism is provided by the language would be fine here. Collision prevention (2) is very elegantly handled. Whereas relocating is an afterthought, and an exceptional measure with namespaces, it is here on the frontline. You always relocate, using an extremely familiar pattern: variable assignment. We are very much used to managing our local variable names and any possible collision will get solved very easily by picking a different name. Wait a minute, I hear some of you say. This is only taking care of collisions on the client-side, on the left of that assignment. What if I have two libraries with the name “http”? Well, You can better qualify the path to the module, which is what the require parameter really is. As for hierarchical organization, you don’t really want that, do you? RequireJS’ module pattern does elegantly cover the bases that namespaces used to cover, but it also promotes additional good practices. First, it promotes usage of self-contained, single responsibility units of code through the closure-based, stricter scoping mechanism. Namespaces are somewhat more porous, as using/import statements can be used bi-directionally, which leads us to my second point… Sane dependency graphs are easier to achieve and sustain with such a structure. With namespaces, it is easy to construct dependency cycles (that’s bad, mmkay?). With this pattern, the equivalent would be to build mega-components, which are an easier problem to spot than a decay into inter-dependent namespaces, for which you need specialized tools. I really like this pattern very much, and I would like to see more environments implement it. One could argue that dependency injection has some commonalities with this for example. What do you think? This is the half-baked result of some morning shower reflections, and I’d love to read your thoughts about it. What am I missing?

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• Taking the Plunge - or Dipping Your Toe - into the Fluffy IAM Cloud by Paul Dhanjal (Simeio Solutions)

  - by Greg Jensen

  In our last three posts, we’ve examined the revolution that’s occurring today in identity and access management (IAM). We looked at the business drivers behind the growth of cloud-based IAM, the shortcomings of the old, last-century IAM models, and the new opportunities that federation, identity hubs and other new cloud capabilities can provide by changing the way you interact with everyone who does business with you. In this, our final post in the series, we’ll cover the key things you, the enterprise architect, should keep in mind when considering moving IAM to the cloud. Invariably, what starts the consideration process is a burning business need: a compliance requirement, security vulnerability or belt-tightening edict. Many on the business side view IAM as the “silver bullet” – and for good reason. You can almost always devise a solution using some aspect of IAM. The most critical question to ask first when using IAM to address the business need is, simply: is my solution complete? Typically, “business” is not focused on the big picture. Understandably, they’re focused instead on the need at hand: Can we be HIPAA compliant in 6 months? Can we tighten our new hire, employee transfer and termination processes? What can we do to prevent another password breach? Can we reduce our service center costs by the end of next quarter? The business may not be focused on the complete set of services offered by IAM but rather a single aspect or two. But it is the job – indeed the duty – of the enterprise architect to ensure that all aspects are being met. It’s like remodeling a house but failing to consider the impact on the foundation, the furnace or the zoning or setback requirements. While the homeowners may not be thinking of such things, the architect, of course, must. At Simeio Solutions, the way we ensure that all aspects are being taken into account – to expose any gaps or weaknesses – is to assess our client’s IAM capabilities against a five-step maturity model ranging from “ad hoc” to “optimized.” The model we use is similar to Capability Maturity Model Integration (CMMI) developed by the Software Engineering Institute (SEI) at Carnegie Mellon University. It’s based upon some simple criteria, which can provide a visual representation of how well our clients fair when evaluated against four core categories: ·         Program Governance ·         Access Management (e.g., Single Sign-On) ·         Identity and Access Governance (e.g., Identity Intelligence) ·         Enterprise Security (e.g., DLP and SIEM) Often our clients believe they have a solution with all the bases covered, but the model exposes the gaps or weaknesses. The gaps are ideal opportunities for the cloud to enter into the conversation. The complete process is straightforward: 1.    Look at the big picture, not just the immediate need – what is our roadmap and how does this solution fit? 2.    Determine where you stand with respect to the four core areas – what are the gaps? 3.    Decide how to cover the gaps – what role can the cloud play? Returning to our home remodeling analogy, at some point, if gaps or weaknesses are discovered when evaluating the complete impact of the proposed remodel – if the existing foundation wouldn’t support the new addition, for example – the owners need to decide if it’s time to move to a new house instead of trying to remodel the old one. However, with IAM it’s not an either-or proposition – i.e., either move to the cloud or fix the existing infrastructure. It’s possible to use new cloud technologies just to cover the gaps. Many of our clients start their migration to the cloud this way, dipping in their toe instead of taking the plunge all at once. Because our cloud services offering is based on the Oracle Identity and Access Management Suite, we can offer a tremendous amount of flexibility in this regard. The Oracle platform is not a collection of point solutions, but rather a complete, integrated, best-of-breed suite. Yet it’s not an all-or-nothing proposition. You can choose just the features and capabilities you need using a pay-as-you-go model, incrementally turning on and off services as needed. Better still, all the other capabilities are there, at the ready, whenever you need them. Spooling up these cloud-only services takes just a fraction of the time it would take a typical organization to deploy internally. SLAs in the cloud may be higher than on premise, too. And by using a suite of software that’s complete and integrated, you can dramatically lower cost and complexity. If your in-house solution cannot be migrated to the cloud, you might consider using hardware appliances such as Simeio’s Cloud Interceptor to extend your enterprise out into the network. You might also consider using Expert Managed Services. Cost is usually the key factor – not just development costs but also operational sustainment costs. Talent or resourcing issues often come into play when thinking about sustaining a program. Expert Managed Services such as those we offer at Simeio can address those concerns head on. In a cloud offering, identity and access services lend to the new paradigms described in my previous posts. Most importantly, it allows us all to focus on what we're meant to do – provide value, lower costs and increase security to our respective organizations. It’s that magic “silver bullet” that business knew you had all along. If you’d like to talk more, you can find us at simeiosolutions.com.

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• Speakers, Please Check Your Time

  - by AjarnMark

  Woodrow Wilson was once asked how long it would take him to prepare for a 10 minute speech. He replied "Two weeks". He was then asked how long it would take for a 1 hour speech. "One week", he replied. 2 hour speech? "I'm ready right now," he replied.  Whether that is a true story or an urban legend, I don’t really know, but either way, it is a poignant reminder for all speakers, and particularly apropos this week leading up to the PASS Community Summit. (Cross-posted to the PASS Professional Development Virtual Chapter blog #PASSProfDev.) What’s the point of that story?  Simply this…if you have plenty of time to do your presentation, you don’t need to prepare much because it is easy to throw in more and more material to stretch out to your allotted time.  But if you are on a tight time constraint, then it will take significant preparation to distill your talk down to only the essential points. I have attended seven of the last eight North American Summit events, and every one of them has been fantastic.  The speakers are great, the material is timely and relevant, and the networking opportunities are awesome.  And every year, there is one little thing that just bugs me…speakers going over their allotted time.  Why does it bother me so?  Well, if you look at a typical schedule for a Summit, you’ll see that there are six or more sessions going on at the same time, and only 15 minutes to move from one to another.  If you’re trying to maximize your training dollar by attending something during every session time slot, and you don’t want to be the last guy trying to squeeze into the middle of the row, then those 15 minutes can be critical.  All the more so if you need to stop and use the bathroom or if you have to hike to the opposite end of the convention center.  It is really a bad position to find yourself having to choose between learning the last key points of Speaker A who is going over time, and getting over to Speaker B on time so you don’t miss her key opening remarks. And frankly, I think it is just rude.  Yes, the speakers are the function, after all they are bringing the content that the rest of us are paying to learn.  But it is also an honor to be given the opportunity to speak at a conference like this, and no one speaker is so important that the conference would be a disaster without him.  Speakers know when they submit their abstract, long before the conference, how much time they will have.  It has been the same pattern at the Summit for at least the last eight years.  Program Sessions are 75 minutes long.  Some speakers who have a good track record, and meet other qualifying criteria, are extended an invitation to present a Spotlight Session which is 90 minutes (a 20% increase).  So there really is no excuse.  It’s not like you were promised a 2-hour segment and then discovered when you got here that it was only 75 minutes.  In fact, it’s not like PASS advertised 90-minute sessions for everyone and then a select few were cut back to only 75.  As a speaker, you know well before you get here which type of session you are doing and how long it is, so as a professional, you should plan accordingly. Now you might think that this only happens to rookies, but I’ll tell you that some of the worst offenders are big-name veterans who draw huge attendance numbers for their sessions.  Some attendees blow this off as, “Hey, it’s so-and-so, and I’d stay here for hours and listen to him/her talk.”  To which I would reply, “Then they should have submitted for a pre- or post-conference day-long seminar instead, but don’t try to squeeze your day-long talk into a 90-minute session.”  Now I don’t really believe that these speakers are being malicious or just selfishly trying to extend their time in the spotlight.  I think that most of them are merely being undisciplined and did not trim their presentation sufficiently, or allowed themselves to get off-track (often in a generous attempt to help someone in the audience with a question or problem that really should have been noted for further discussion after the session). So here is my recommendation…my plea, even.  TRIM THE FAT!  Now.  Before it’s too late.  Before you even get on the airplane, take a long, hard look at your presentation and eliminate some of the points that you originally thought you had to make, but in reality are not truly crucial to your main topic.  Delete a few slides.  Test your demos and have them already scripted rather than typing them during your talk.  It is better to cut out too much and end up with plenty of time at the end for Questions & Answers.  And you can always keep some notes on the stuff that you cut out so that you could fill it back in at the end as bonus material if you really do end up with a whole bunch of time on your hands.  But I don’t think you will.  And if you do, that will look even better to the audience as it will look like you’re giving them something extra that not every audience gets.  And they will thank you for that.

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• Rebuilding CoasterBuzz, Part II: Hot data objects

  - by Jeff

  This is the second post, originally from my personal blog, in a series about rebuilding one of my Web sites, which has been around for 12 years. More: Part I: Evolution, and death to WCF After the rush to get moving on stuff, I temporarily lost interest. I went almost two weeks without touching the project, in part because the next thing on my backlog was doing up a bunch of administrative pages. So boring. Unfortunately, because most of the site's content is user-generated, you need some facilities for editing data. CoasterBuzz has a database full of amusement parks and roller coasters. The entities enjoy the relationships that you would expect, though they're further defined by "instances" of a coaster, to define one that has moved between parks as one, with different names and operational dates. And of course, there are pictures and news items, too. It's not horribly complex, except when you have to account for a name change and display just the newest name. In all previous versions, data access was straight SQL. As so much of the old code was rooted in 2003, with some changes in 2008, there wasn't much in the way of ORM frameworks going on then. Let me rephrase that, I mostly wasn't interested in ORM's. Since that time, I used a little LINQ to SQL in some projects, and a whole bunch of nHibernate while at Microsoft. Through all of that experience, I have to admit that these frameworks are often a bigger pain in the ass than not. They're great for basic crud operations, but when you start having all kinds of exotic relationships, they get difficult, and generate all kinds of weird SQL under the covers. The black box can quickly turn into a black hole. Sometimes you end up having to build all kinds of new expertise to do things "right" with a framework. Still, despite my reservations, I used the newer version of Entity Framework, with the "code first" modeling, in a science project and I really liked it. Since it's just a right-click away with NuGet, I figured I'd give it a shot here. My initial effort was spent defining the context class, which requires a bit of work because I deviate quite a bit from the conventions that EF uses, starting with table names. Then throw some partial querying of certain tables (where you'll find image data), and you're splitting tables across several objects (navigation properties). I won't go into the details, because these are all things that are well documented around the Internet, but there was a minor learning curve there. The basics of reading data using EF are fantastic. For example, a roller coaster object has a park associated with it, as well as a number of instances (if it was ever relocated), and there also might be a big banner image for it. This is stupid easy to use because it takes one line of code in your repository class, and by the time you pass it to the view, you have a rich object graph that has everything you need to display stuff. Likewise, editing simple data is also, well, simple. For this goodness, thank the ASP.NET MVC framework. The UpdateModel() method on the controllers is very elegant. Remember the old days of assigning all kinds of properties to objects in your Webforms code-behind? What a time consuming mess that used to be. Even if you're not using an ORM tool, having hydrated objects come off the wire is such a time saver. Not everything is easy, though. When you have to persist a complex graph of objects, particularly if they were composed in the user interface with all kinds of AJAX elements and list boxes, it's not just a simple matter of submitting the form. There were a few instances where I ended up going back to "old-fashioned" SQL just in the interest of time. It's not that I couldn't do what I needed with EF, it's just that the efficiency, both my own and that of the generated SQL, wasn't good. Since EF context objects expose a database connection object, you can use that to do the old school ADO.NET stuff you've done for a decade. Using various extension methods from POP Forums' data project, it was a breeze. You just have to stick to your decision, in this case. When you start messing with SQL directly, you can't go back in the same code to messing with entities because EF doesn't know what you're changing. Not really a big deal. There are a number of take-aways from using EF. The first is that you write a lot less code, which has always been a desired outcome of ORM's. The other lesson, and I particularly learned this the hard way working on the MSDN forums back in the day, is that trying to retrofit an ORM framework into an existing schema isn't fun at all. The CoasterBuzz database isn't bad, but there are design decisions I'd make differently if I were starting from scratch. Now that I have some of this stuff done, I feel like I can start to move on to the more interesting things on the backlog. There's a lot to do, but at least it's fun stuff, and not more forms that will be used infrequently.

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• What Counts for A DBA - Logic

  - by drsql

  "There are 10 kinds of people in the world. Those who will always wonder why there are only two items in my list and those who will figured it out the first time they saw this very old joke."  Those readers who will give up immediately and get frustrated with me for not explaining it to them are not likely going to be great technical professionals of any sort, much less a programmer or administrator who will be constantly dealing with the common failures that make up a DBA's day.  Many of these people will stare at this like a dog staring at a traffic signal and still have no more idea of how to decipher the riddle. Without explanation they will give up, call the joke "stupid" and, feeling quite superior, walk away indignantly to their job likely flipping patties of meat-by-product. As a data professional or any programmer who has strayed  to this very data-oriented blog, you would, if you are worth your weight in air, either have recognized immediately what was going on, or felt a bit ignorant.  Your friends are chuckling over the joke, but why is it funny? Unfortunately you left your smartphone at home on the dresser because you were up late last night programming and were running late to work (again), so you will either have to fake a laugh or figure it out.  Digging through the joke, you figure out that the word "two" is the most important part, since initially the joke mentioned 10. Hmm, why did they spell out two, but not ten? Maybe 10 could be interpreted a different way?  As a DBA, this sort of logic comes into play every day, and sometimes it doesn't involve nerdy riddles or Star Wars folklore.  When you turn on your computer and get the dreaded blue screen of death, you don't immediately cry to the help desk and sit on your thumbs and whine about not being able to work. Do that and your co-workers will question your nerd-hood; I know I certainly would. You figure out the problem, and when you have it narrowed down, you call the help desk and tell them what the problem is, usually having to explain that yes, you did in fact try to reboot before calling.  Of course, sometimes humility does come in to play when you reach the end of your abilities, but the ‘end of abilities’ is not something any of us recognize readily. It is handy to have the ability to use logic to solve uncommon problems: It becomes especially useful when you are trying to solve a data-related problem such as a query performance issue, and the way that you approach things will tell your coworkers a great deal about your abilities.  The novice is likely to immediately take the approach of  trying to add more indexes or blaming the hardware. As you become more and more experienced, it becomes increasingly obvious that performance issues are a very complex topic. A query may be slow for a myriad of reasons, from concurrency issues, a poor query plan because of a parameter value (like parameter sniffing,) poor coding standards, or just because it is a complex query that is going to be slow sometimes. Some queries that you will deal with may have twenty joins and hundreds of search criteria, and it can take a lot of thought to determine what is going on.  You can usually figure out the problem to almost any query by using basic knowledge of how joins and queries work, together with the help of such things as the query plan, profiler or monitoring tools.  It is not unlikely that it can take a full day’s work to understand some queries, breaking them down into smaller queries to find a very tiny problem. Not every time will you actually find the problem, and it is part of the process to occasionally admit that the problem is random, and everything works fine now.  Sometimes, it is necessary to realize that a problem is outside of your current knowledge, and admit temporary defeat: You can, at least, narrow down the source of the problem by looking logically at all of the possible solutions. By doing this, you can satisfy your curiosity and learn more about what the actual problem was. For example, in the joke, had you never been exposed to the concept of binary numbers, there is no way you could have known that binary - 10 = decimal - 2, but you could have logically come to the conclusion that 10 must not mean ten in the context of the joke, and at that point you are that much closer to getting the joke and at least won't feel so ignorant.

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• What's New in SGD 5.1?

  - by Fat Bloke

  Oracle announced the latest version of Secure Global Desktop (SGD) this week with 3 major themes: Support for Android devices; Support for Desktop Chrome clients;  Support for Oracle Unified Directory. I'll talk about the new features in a moment, but a bit of context first: Oracle SGD - what, how and why?  Oracle Secure Global Desktop is Oracle's secure remote access product which allows users on almost any device, to access almost any type application which  is hosted in the data center, from almost any location. And it does this by sitting on the edge of the datacenter, between the user and the applications: This is actually a really smart environment for an increasing number of use cases where: Users need mobility of location AND device (i.e. work from anywhere); IT needs to ensure security of applications and data (of course!) The application requires an end-user environment which can't be guaranteed and IT may not own the client platform (e.g. BYOD, working from home, partners or contractors). Oracle has a a specific interest in this of course. As the leading supplier of enterprise applications, many of Oracle's customers, and indeed Oracle itself, fit these criteria. So, as an IT guy rolling out an application to your employees, if one of your apps absolutely needs, say,  IE10 with Java 6 update 32, how can you be sure that the user population has this, especially when they're using their own devices? In the SGD model you, the IT guy, can set up, say, a Windows Server running the exact environment required, and then use SGD to publish this app, without needing to worry any further about the device the end user is using. What's new?  So back to SGD 5.1 and what is new there: Android devices Since we introduced our support for iPad tablets in SGD 5.0 we've had a big demand from customers to extend this to Android tablets too, and so we're pleased to announce that 5.1 supports Android 4.x tablets such as Nexus 7 and 10, and the Galaxy Tab. Here's how it works, with screenshots from my Nexus 7: Simply point your browser to the SGD server URL and login; The workspace is the list of apps that the admin has deemed ok for you to run. You click on an application to run it (here's Excel and Oracle E-Business Suite): There's an extended on-screen keyboard (extended because desktop apps need keys that don't appear on a tablet keyboard such as ctrl, WIndow key, etc) and touch gestures can be mapped to desktop events (such as tap and hold to right click) All in all a pretty nice implementation for Android tablet users. Desktop Chrome Browsers SGD has always been designed around using a browser to access your applications. But traditionally, this has involved using Java to deliver the SGD client component. With HTML5 and Javascript engines becoming so powerful, we thought we'd see how well a pure web client could perform with desktop apps. And the answer was, surprisingly well. So with this release we now offer this additional way of working, which can be enabled by a simple bit of configuration. Here's a Linux desktop running in a tab in Chrome. And if you resize the browser window, the Linux desktop is resized by SGD too. Very cool! Oracle Unified Directory As I mentioned above, a lot of Oracle users already benefit from SGD. And a lot of Oracle customers use Oracle Unified Directory as their Enterprise and Carrier grade user directory. So it makes a lot of sense that SGD now supports this LDAP directory for both Authentication and as a means to determine which users get which applications, e.g. publish the engineering app to the guys in the Development group, but give everyone E-Business Suite to let them do their expenses. Summary With new devices, and faster 4G networking becoming more prevalent, the pressure for businesses to move to a increasingly mobile enterprise is stronger than ever. SGD is good for users, and even better for IT. By offering the user the ability to work from anywhere, and IT the control and security they need, everyone wins with SGD. To try this for yourself, download SGD 5.1 (look under Desktop Virtualization Products) from the Oracle Software Delivery Cloud or if you're an existing customer, get it from My Oracle Support.  -FB 

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• "No message serializer has been configured" error when starting NServiceBus endpoint

  - by SteveBering

  My GenericHost hosted service is failing to start with the following message: 2010-05-07 09:13:47,406 [1] FATAL NServiceBus.Host.Internal.GenericHost [(null)] <(null) - System.InvalidOperationException: No message serializer has been con figured. at NServiceBus.Unicast.Transport.Msmq.MsmqTransport.CheckConfiguration() in d:\BuildAgent-02\work\672d81652eaca4e1\src\impl\unicast\NServiceBus.Unicast.Msmq\ MsmqTransport.cs:line 241 at NServiceBus.Unicast.Transport.Msmq.MsmqTransport.Start() in d:\BuildAgent-02\work\672d81652eaca4e1\src\impl\unicast\NServiceBus.Unicast.Msmq\MsmqTransport .cs:line 211 at NServiceBus.Unicast.UnicastBus.NServiceBus.IStartableBus.Start(Action startupAction) in d:\BuildAgent-02\work\672d81652eaca4e1\src\unicast\NServiceBus.Uni cast\UnicastBus.cs:line 694 at NServiceBus.Unicast.UnicastBus.NServiceBus.IStartableBus.Start() in d:\BuildAgent-02\work\672d81652eaca4e1\src\unicast\NServiceBus.Unicast\UnicastBus.cs:l ine 665 at NServiceBus.Host.Internal.GenericHost.Start() in d:\BuildAgent-02\work\672d81652eaca4e1\src\host\NServiceBus.Host\Internal\GenericHost.cs:line 77 My endpoint configuration looks like: public class ServiceEndpointConfiguration : IConfigureThisEndpoint, AsA_Publisher, IWantCustomInitialization { public void Init() { // build out persistence infrastructure var sessionFactory = Bootstrapper.InitializePersistence(); // configure NServiceBus infrastructure var container = Bootstrapper.BuildDependencies(sessionFactory); // set up logging log4net.Config.XmlConfigurator.Configure(); Configure.With() .Log4Net() .UnityBuilder(container) .XmlSerializer(); } } And my app.config looks like: <configSections> <section name="MsmqTransportConfig" type="NServiceBus.Config.MsmqTransportConfig, NServiceBus.Core" /> <section name="UnicastBusConfig" type="NServiceBus.Config.UnicastBusConfig, NServiceBus.Core" /> <section name="Logging" type="NServiceBus.Config.Logging, NServiceBus.Core" /> <section name="log4net" type="log4net.Config.Log4NetConfigurationSectionHandler, log4net" requirePermission="false" /> </configSections> <Logging Threshold="DEBUG" /> <MsmqTransportConfig InputQueue="NServiceBus.ServiceInput" ErrorQueue="NServiceBus.Errors" NumberOfWorkerThreads="1" MaxRetries="2" /> <UnicastBusConfig DistributorControlAddress="" DistributorDataAddress="" ForwardReceivedMessagesTo="NServiceBus.Auditing"> <MessageEndpointMappings> <!-- publishers don't need to set this for their own message types --> </MessageEndpointMappings> </UnicastBusConfig> <connectionStrings> <add name="Db" connectionString="Data Source=..." providerName="System.Data.SqlClient" /> </connectionStrings> <log4net debug="true"> <root> <level value="INFO"/> </root> <logger name="NHibernate"> <level value="ERROR" /> </logger> </log4net> This has worked in the past, but seems to be failing when the generic host starts. My endpoint configuration is below, along with the app.config for the service. What is strange is that in my endpoint configuration, I am specifying to use the XmlSerializer for message serialization. I don't see any other errors in the console output preceding the error message. What am I missing? Thanks, Steve

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