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  • Apps UX Unveils New Face of Fusion at OpenWorld 2012

    - by Kathy.Miedema
    By Kathy Miedema, Oracle Applications User Experience The Oracle Applications User Experience (UX) team is getting ready to unveil the new face of Oracle Fusion Applications at Oracle OpenWorld 2012 in San Francisco next week. Photos by Martin Taylor, Oracle Applications User ExperienceJeremy Ashley, Vice President of Oracle Applications User Experience, shows the new face of Fusion Applications to a group of trainers at Oracle’s headquarters in Redwood Shores, Calif. Our team spent the past 6 months working on this project, which embraces simplicity with a modern, productive user experience that aims to help our applications customers rapidly scale deployment of essential self-service tasks and speed adoption by users who need quick access to do quick-entry tasks. We have spent the week before OpenWorld at Oracle headquarters in Redwood Shores, conducting training sessions with Fusion UX Advocates (FXA), Oracle UX Sales Ambassadors (SAMBA), and members of the Oracle Usability Advisory Board (OUAB). We showed the new face of Fusion to customers, partners, ACE Directors, and people from our own sales organization. Next week during OpenWorld, they will be showing demos alongside our team members. To find them, look for the Usable Apps t-shirt, with this artwork: You can also get a look at the new face of Fusion during OpenWorld at the following sessions and demopods: GEN9433 - General Session: Oracle Fusion Applications—Overview, Strategy, and Roadmap Presenter: Chris Leone, Senior Vice President, Oracle Monday, Oct. 1, 10:45 a.m. – 11:45 a.m. in Moscone West 2002/2004 AND Wednesday, Oct. 3, 10:1 a.m. – 11:15 a.m. in Moscone West 2002/2004 CON9407 - Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap Presenter: Anthony Lye, Senior Vice President, Oracle Monday, Oct. 1, 3:15 – 4:15 p.m. in Moscone West 2008 CON9438 - Oracle Fusion Applications: Transforming Insight into Action Presenters: Jeremy Ashley, Vice President Applications User Experience, Oracle; Katie Candland, Director Applications User Experience, Oracle; Basheer Khan, founder and CEO of Innowave Technology, an Oracle ACE Director for both Fusion Middleware and Applications, and a Fusion UX Advocate Tuesday, Oct. 2, 10:15 a.m. - 11:15 a.m. in Moscone West 2007 CON9467 - Oracle’s Roadmap to a Simple, Modern User Experience Presenter: Jeremy Ashley, Vice President Applications User Experience, Oracle Wednesday, Oct. 3, 3:30 p.m. - 4:30 p.m. in Moscone West 3002/3004 On the demogrounds: Come to the Apps UX pods for a look at enterprise applications on mobile devices such as smart phones and the iPad, and stay for a demo of the new face of Oracle Fusion Applications. Our demopods will also feature some of the cutting-edge tools in Oracle’s arsenal of usability evaluation methods. The Exhibition Hall at Oracle OpenWorld 2012 will be open Monday through Wednesday, Oct. 1-3. The demogrounds for Oracle Applications are located on the lower level of Moscone West in San Francisco. Hours for the Exhibition Hall are: · Monday, 10 a.m. to 6 p.m. · Tuesday, 9:45 a.m. to 6 p.m. · Wednesday, 9:45 a.m. to 4 p.m.

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  • OTN ArchBeat Top 10 for September 2012

    - by Bob Rhubart
    The results are in... Listed below are the Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the month of September 2012. The Real Architects of Los Angeles - OTN Architect Day - Oct 25 No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle Fusion Middleware Security: Attaching OWSM policies to JRF-based web services clients "OWSM (Oracle Web Services Manager) is Oracle's recommended method for securing SOAP web services," says Oracle Fusion Middleware A-Team member Andre Correa. "It provides agents that encapsulate the necessary logic to interact with the underlying software stack on both service and client sides. Such agents have their behavior driven by policies. OWSM ships with a bunch of policies that are adequate to most common real world scenarios." His detailed post shows how to make it happen. Oracle 11gR2 RAC on Software Defined Network (SDN) (OpenvSwitch, Floodlight, Beacon) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. Process Oracle OER Events using a simple Web Service | Bob Webster Bob Webster's post "provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types." Understanding Oracle BI 11g Security vs Legacy Oracle BI 10g | Christian Screen "After conducting a large amount of Oracle BI 10g to Oracle BI 11g upgrades and after writing the Oracle BI 11g book,"says Oracle ACE Christian Screen, "I still continually get asked one of the most basic questions regarding security in Oracle BI 11g; How does it compare to Oracle BI 10g? The trail of questions typically goes on to what are the differences? And, how do we leverage our current Oracle BI 10g security table schema in Oracle BI 11g?" OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul Kumar Atul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. WebCenter Content (WCC) Trace Sections | ECM Architect ECM Architect Kevin Smith shares a detailed technical post covering WebCenter Content (WCC) Trace Sections. Thought for the Day "Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se." — Charles Eames (June 17, 1907 – August 21, 1978) Source: SoftwareQuotes.com

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  • Friday Tips #6, Part 1

    - by Chris Kawalek
    We have a two parter this week, with this post focusing on desktop virtualization and the next one on server virtualization. Question: Why would I use the Oracle Secure Global Desktop Secure Gateway? Answer by Rick Butland, Principal Sales Consultant, Oracle Desktop Virtualization: Well, for the benefit of those who might not be familiar with client connections in Oracle Secure Global Desktop (SGD), let me back up and briefly explain. An SGD client connects to an SGD server using two distinct protocols, which, by default, require two distinct TCP ports. The first is the HTTP protocol, used by the web browser to connect to the SGD webserver on TCP port 80, or if secure connections are enabled (SSL/TLS), then TCP port 443, commonly identified as the "HTTPS" port, that is, "SSL encrypted HTTP." The second protocol from the client to the server is the Adaptive Internet Protocol, or AIP, which is used for displaying applications, transferring drive mapping data, print jobs, and so on. By default, AIP uses the TCP port 3104, or port 5307 when SSL is enabled. When SGD clients need to access SGD over a firewall, the ports that AIP requires are typically "closed"; and most administrators are reluctant, to put it mildly, to change their firewall configurations to allow AIP traffic on 3144/5307.   To avoid this problem, SGD introduced "Firewall Forwarding", a technique where, in effect, both http and AIP traffic are "multiplexed" onto a single "well-known" TCP port, that is port 443, the https port.  This is also known as single-port firewall traversal.  This technique takes advantage of the fact that, as a "well-known service", port 443 is usually "open",   allowing (encrypted) traffic to pass. At the target SGD server, the two protocols are de-multiplexed and routed appropriately. The Secure Gateway was developed in response to requirements from customers for SGD to support multi-stage DMZ's, and to avoid exposing SGD servers and the information they contain directly to connections from the Internet. The Secure Gateway acts as a reverse-proxy in the first-tier of the DMZ, accepting, authenticating, and terminating incoming client connections, and then re-encrypting the connections, and proxying them, routing them on to SGD servers, deeper in the network. The client no longer needs to know the name/IP address of the SGD servers in their network, they connect to the gateway, only. The gateway takes care of those internal network details.     The Secure Gateway supports the same "single-port firewall" capability as does "Firewall Forwarding", but offers the additional advantage of load-balancing incoming client connections amongst SGD array members, which could be cumbersome without a forward-deployed secure gateway. Load-balancing weights and policies can be monitored and tuned using the "Balancer Manager" application, and Apache mod_proxy_balancer directives.   Going forward, our architects recommend the use of the Secure Gateway over "Firewall Forwarding" for single-port firewall traversal, due to its architectural advantages, its greater flexibility and enhanced features.  Finally, it should be noted that the Secure Gateway is not separately priced; any licensed SGD customer may use the Secure Gateway component at no additional cost.   For more information, see the "Secure Gateway Administrator's Guide".

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  • Non perdere la possibilità di incontrare i membri dell’Oracle Real-Time Decisions Customer Advisory Board!

    - by Silvia Valgoi
    Quest’anno, in via del tutto eccezionale, vengono aperte le porte dell’appuntamento annuale che Oracle dedica ai clienti di alcune specifiche Applicazioni: si incontreranno a Roma il prossimo 20 giugno 2012  i clienti mondiali della soluzione Oracle Real-Time Decisions (RTD). E’ una occasione unica per sentire direttamente da chi ha implementato questa soluzione quali siano stati i reali ritorni sugli investimenti e per parlare direttamente con loro in un contesto internazionale. La testimonianza di  Dell - che presenterà l’utilizzo di RTD  integrato anche a Siebel - la partecipazione di  BT, Deutsch Telecom, United Airlines, Bouygues Telecom, Dell e RoomKe, fanno di questo appuntamento un momento importante per tutti coloro che vedono nel Real-Time Decisions un tassello importante per le loro strategie di Customer Experience Management. Sei interessato? http://www.oracle.com/goto/RealTimeDecisions

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  • Standard Oracle Fusion Middleware Installation fails on SOA ManagedServer start due to classpath pro

    - by Neuquino
    Hi, Trying to install Oracle Fusion Middleware 11gR2 on windows (same thing happens on Linux). I have followed the guidelines provided in the http://download.oracle.com/docs/cd/E12839_01/install.1111/e14318/toc.htm Installing the weblogic (11g) Oracle 11g databse installation Running the RCU utility to create schema Installed and copied relevant files for Java Bridge Configure the Fusion Middleware But i found that the SOA server is not getting up in the enterprise manager its showing as down. When i checked the logs iam getting the following error: oracle.jrf.wls.JRFStartup java.lang.ClassNotFoundException: oracle.jrf.wls.JRFStartup at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:247) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.invokeClass(ClassDeploymentManager.java:253) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.access$000(ClassDeploymentManager.java:54) at weblogic.management.deploy.classdeployment.ClassDeploymentManager$1.run(ClassDeploymentManager.java:205) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:18:48 PM CEST> <Critical> <WebLogicServer> <BEA-000286> <Failed to invoke startup class "SOAStartupClass", java.lang.ClassNotFoundException: oracle.bpel.services.common.util.GenerateBPMCryptoKey java.lang.ClassNotFoundException: oracle.bpel.services.common.util.GenerateBPMCryptoKey at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:247) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.invokeClass(ClassDeploymentManager.java:253) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.access$000(ClassDeploymentManager.java:54) at weblogic.management.deploy.classdeployment.ClassDeploymentManager$1.run(ClassDeploymentManager.java:205) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:19:27 PM CEST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'SocketAdapter' due to error weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.socket.SocketConnectionFactory' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory.weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.socket.SocketConnectionFactory' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory at weblogic.connector.deploy.ConnectorModule.prepare(ConnectorModule.java:228) at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:93) at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:387) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37) at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:58) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:19:27 PM CEST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'MQSeriesAdapter' due to error weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.mq.ConnectionFactoryImpl' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory.weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.mq.ConnectionFactoryImpl' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory at weblogic.connector.deploy.ConnectorModule.prepare(ConnectorModule.java:228) at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:93) at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:387) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37) at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:58) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:19:27 PM CEST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'OracleAppsAdapter' due to error weblogic.application.ModuleException: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/exception/PCResourceException.weblogic.application.ModuleException: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/exception/PCResourceException at weblogic.connector.deploy.ConnectorModule.prepare(ConnectorModule.java:238) at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:93) at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:387) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37) at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:58) Truncated. see log file for complete stacktrace java.lang.NoClassDefFoundError: oracle/tip/adapter/api/exception/PCResourceException at java.lang.Class.getDeclaredMethods0(Native Method) at java.lang.Class.privateGetDeclaredMethods(Class.java:2427) at java.lang.Class.privateGetPublicMethods(Class.java:2547) at java.lang.Class.getMethods(Class.java:1410) at weblogic.connector.external.impl.RAComplianceChecker.checkOverrides(RAComplianceChecker.java:972) Truncated. see log file for complete stacktrace Can any one please tell me if i have missed any steps? thanks and regards, Naveen

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  • Standard Oracle Fusion Middleware Installation fails on SOA ManagedServer start

    - by Neuquino
    Hi, Trying to install Oracle Fusion Middleware 11gR2 on windows (same thing happens on Linux). I have followed the guidelines provided in the http://download.oracle.com/docs/cd/E12839_01/install.1111/e14318/toc.htm Installing the weblogic (11g) Oracle 11g databse installation Running the RCU utility to create schema Installed and copied relevant files for Java Bridge Configure the Fusion Middleware But i found that the SOA server is not getting up in the enterprise manager its showing as down. When i checked the logs iam getting the following error: oracle.jrf.wls.JRFStartup java.lang.ClassNotFoundException: oracle.jrf.wls.JRFStartup at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:247) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.invokeClass(ClassDeploymentManager.java:253) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.access$000(ClassDeploymentManager.java:54) at weblogic.management.deploy.classdeployment.ClassDeploymentManager$1.run(ClassDeploymentManager.java:205) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:18:48 PM CEST> <Critical> <WebLogicServer> <BEA-000286> <Failed to invoke startup class "SOAStartupClass", java.lang.ClassNotFoundException: oracle.bpel.services.common.util.GenerateBPMCryptoKey java.lang.ClassNotFoundException: oracle.bpel.services.common.util.GenerateBPMCryptoKey at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:247) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.invokeClass(ClassDeploymentManager.java:253) at weblogic.management.deploy.classdeployment.ClassDeploymentManager.access$000(ClassDeploymentManager.java:54) at weblogic.management.deploy.classdeployment.ClassDeploymentManager$1.run(ClassDeploymentManager.java:205) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:19:27 PM CEST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'SocketAdapter' due to error weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.socket.SocketConnectionFactory' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory.weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.socket.SocketConnectionFactory' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory at weblogic.connector.deploy.ConnectorModule.prepare(ConnectorModule.java:228) at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:93) at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:387) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37) at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:58) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:19:27 PM CEST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'MQSeriesAdapter' due to error weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.mq.ConnectionFactoryImpl' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory.weblogic.application.ModuleException: The ra.xml <connectionfactory-impl-class> class 'oracle.tip.adapter.mq.ConnectionFactoryImpl' could not be loaded from the resource adapter archive/application because of the following error: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/OracleConnectionFactory at weblogic.connector.deploy.ConnectorModule.prepare(ConnectorModule.java:228) at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:93) at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:387) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37) at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:58) Truncated. see log file for complete stacktrace <Jul 7, 2009 4:19:27 PM CEST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'OracleAppsAdapter' due to error weblogic.application.ModuleException: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/exception/PCResourceException.weblogic.application.ModuleException: java.lang.NoClassDefFoundError: oracle/tip/adapter/api/exception/PCResourceException at weblogic.connector.deploy.ConnectorModule.prepare(ConnectorModule.java:238) at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:93) at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:387) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37) at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:58) Truncated. see log file for complete stacktrace java.lang.NoClassDefFoundError: oracle/tip/adapter/api/exception/PCResourceException at java.lang.Class.getDeclaredMethods0(Native Method) at java.lang.Class.privateGetDeclaredMethods(Class.java:2427) at java.lang.Class.privateGetPublicMethods(Class.java:2547) at java.lang.Class.getMethods(Class.java:1410) at weblogic.connector.external.impl.RAComplianceChecker.checkOverrides(RAComplianceChecker.java:972) Truncated. see log file for complete stacktrace Can any one please tell me if i have missed any steps? thanks and regards, Naveen

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  • "What Happens in Vegas…" - Oracle to Present at Gartner AADI Conference

    - by Bruce Tierney
    “What Happens in Vegas, Stays in Vegas”…with the exception of insights to help you jumpstart your cloud integration and mobile enablement including these three highlights from the upcoming Oracle session “Simplifying Integration - The Cloud and Mobile Prerequisite”: How To Simplify Complex Application Infrastructures – Strategies for how to simplify while expanding on-premise to integrate with SaaS applications, Oracle Cloud, and mobile enablement. Presented by Tim Hall, Oracle’s Senior Director of Product Management Customer Case Study On Cloud Integration And Mobile App Enablement – Hear BMC present tips on how they used Oracle SOA Suite to integrate with Salesforce, Eloqua, WebEx, and more than 10 other SaaS applications. Also covered will be their smartphone and tablet enablement implementation. Oracle’s Integration Solution – A brief overview of how Oracle’s core integration products provide a unified approach to the many components of integration and mobile enablement. Image: BMC's Cloud Integration using Oracle SOA Suite Stop by the Oracle booth to chat with us and join the Oracle Session on Wed. Nov 28th at 9:45 a.m. For more information about Gartner Application Architecture, Development & Integration (AADI) conference at Caesar’s Palace November 27-29 2012, see this link

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  • Oracle Tutor: Are Documented Policies and Procedures Necessary?

    - by emily.chorba(at)oracle.com
    People refer to policies and procedures with a variety of expressions including business process documentation, standard operating procedures (SOPs), department operating procedures (DOPs), work instructions, specifications, and so on. For our purpose here, policies and procedures mean a set of documents that describe an organization's policies (rules) for operation and the procedures (containing tasks performed by individuals) to fulfill the policies. When an organization documents policies and procedures properly, they can be the strategic link between an organization's vision and its daily operations. Policies and procedures are often necessary because of some external requirement, such as environmental compliance or other governmental regulations. One example of an external requirement would be the American Sarbanes-Oxley Act, requiring full openness in accounting practices. Here are a few other examples of business issues that necessitate writing policies and procedures: Operational needs -- policies and procedures ensure fundamental processes are performed in a consistent way that meets the organization's needs. Risk management -- policies and procedures are identified by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) as a control activity needed to manage risk. Continuous improvement -- Procedures can improve processes by building important internal communication practices. Compliance -- Well-defined and documented processes (i.e. procedures, training materials) along with records that demonstrate process capability can demonstrate an effective internal control system compliant with regulations and standards. In addition to helping with the above business issues, policies and procedures can support the basic needs of employees and management. Well documented and easy to access policies and procedures: allow employees to understand their roles and responsibilities within predefined limits and to stay on the accepted path indentified by the organization's management provide clarity to the reader when dealing with accountability issues or activities that are of critical importance allow management to guide operations without constant intervention allow managers to control events in advance and prevent employees from making costly mistakes Can you think of another way organizations can meet the above needs of management and their employees in place of documented Policies and Procedures? Probably not, but we would love your feedback on this question. And that my friends, is why documented policies and procedures are very necessary. Learn MoreFor more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Join us! Oracle Manufacturing Industries Forum, Chicago Thurs. Nov.14'13

    - by Stephen Slade
    The 6th Annual Oracle Manufacturing Industries Forum will take place in Chicago, Thurs, Nov.14 '13. Executives from successful global manufacturing companies will address key themes including: Value Chain Transformation, Owning the Customer Service Experience, Sales and Operations Planning in a Global Enterprise Supply Chain, and Modernizing the Manufacturing Enterprise. Join us for what we expect to be one of the industry's most informative and provocative executive events of the year. Event Objectives: Create an environment where executives can interact with their peers to discuss current issues Brainstorm and discuss how attendees can use technology to transform their organizations Share best practices and learn through the experiences of industry peers Where: Westin Chicago River North,  320 North Dearborn St,  Chicago, IL 60654 Evite: http://www.oracle.com/us/dm/229048-nafm13049989mpp074-se-2021171.html Register:   http://eventreg.oracle.com/profile/web/index.cfm?PKWebId=0x25005591a&source=evite Partner Sponsors Include: CSS, Fujitsu, Inspirage, Hitachi Consulting, Lucidity and Rolta Register Now!

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  • Oracle WebCenter potencia los entornos colaborativos en las Aplicaciones de Oracle.

    - by david.gandara(at)oracle.com
    En este informe de la firma de analistas Forrester Research se explica el esfuerzo continuado por parte de Oracle en facilitar y mejorar las posibilidades para que sus distintas soluciones empresariales (ERP, CRM, SCM...) estén capacitadas para facilitar la colaboración entre los distintos usuarios del sistema, y poner a su disposición servicios Web 2.0 como Wiki, Discussions, Internet Messaging, VOIP...

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  • Ti sei perso l'Oracle EPM Live Webcast sul Project Planning? Ora puoi rivederlo

    - by antonella.buonagurio
    Se non hai potuto seguire l'ultimo webcast EPM dedicato al Project Planning puoi rivederlo a questo link. Il webcast, che fa parte di una serie di live webseminar  dedicati ai professionisti dell'area amministrazione finanza e controllo, è focalizzato sul processo di budgeting, forecasting e controllo di gestione per commessa e delle attività a progetto in ambito economico-finanziario. Durante il webseminar viene presentata  l'integrazione funzionale di Oracle Hyperion EPM System con le altre soluzioni Oracle per il project planning & management. Non perdere l'ultimo appuntamento prima delle vacanze! 13 luglio Oracle EPM Live webcast:  Predictive Planning clicca qui per saperne di più!

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  • BI&EPM in Focus April 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    General News Oracle OpenWorld call for papers now open, now through April 9 (link) Oracle Announces Availability of Oracle Exalytics In-Memory Machine (link) Oracle EPM and BI Support Newsletter Current Edition - Volume 3 : March 2012 (link) Customers Asiana Airlines Improves Passenger Management with Near-Real-Time Reservation and Ticketing Information  Centraal Boekhuis Delivers Faster with Oracle BI 11g Essatto Software Speeds Data Aggregation Tenfold; Integrates BI, Performance Management, and Data Warehousing for Midsize Businesses Grupo WTorre Supports Management's Decision-Making with OBIEE, Ensuring Uniform, Reliable, and Consistent Data Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System Kentucky Community and Technical College System Enables Data-Driven Decision-Making Using Integrated System with Management Dashboards National Australia Bank Achieves 200% ROI, Improves Data Quality and Reporting Integrity with Oracle Hyperion DRM R.L. Polk & Co. Enhances Business Intelligence Capabilities, Optimizes System Performance with Extreme Analytics Machine Test ResCare, Inc. Transforms Reporting to Improve Healthcare Service Performance with Oracle Business Analytics  Rochester City School District Uses OBIEE to Track Student Achievement, Identify Areas for Improvement, Accelerate Reporting  Société Générale Standardizes, Accelerates, and Improves Budget Planning Accuracy across Global Enterprise The State Accounting Office of Georgia Integrates Financial Information, Shortens Financial Closings and Streamlines Reporting across 175 Organizations   Events 4-day Oracle Real-Time Decisions Hands-on Technical Workshop for Partners (PTS, Free) May 14-17, 2012: Colombes, Paris, France Nordic events : “Latest Release of Oracle Hyperion EPM and BI Suites Helps Organizations Plan through Uncertainty, Improve Decision-Making and Meet Regulatory Requirements” (April 17, Sweden | April 18, Norway | April 19, Denmark | April 24, Finland) Webcast Replay from Balaji Yelamanchili and Paul Rodwick: “Analytics Without Limits - The Latest on Oracle Exalytics In-Memory Machine and Oracle Business Intelligence”  (link)  Wednesday, April 04, 2012: Business Analytics launch webcast: Invite your customers to register (link) Big Data Online Forum now available on Demand (link)  Enterprise Performance Management Webcast Replay: Accurate Forecasting within the Business Planning Cycle (link) Oracle Hyperion Profitability and Cost Management (HPCM) Master Support Note (link) Business  Intelligence Whitepaper: Driving Innovation Through Analytics (link) Gartner: CIOs Identify BI as the No. 1 Technology Priority for 2012 (link) Webcast Replay: Exalytics in Action: Airlines, US Census and Federal Spending Demo Applications  (link) NEWLY RELEASED Walk-in Video for Exalytics - Use This to Start Customer/Partner Meetings! (link) IDC Insight Paper: “Oracle's All-Out Assault on the Big Data Market: Offering Hadoop, R, Cubes, and Scalable IMDB in Familiar Packages” (link) System Requirements and Supported Platforms for Oracle Business Intelligence Suite Enterprise Edition 11gR1 Certification Matrix now published to include OBIEE 11.1.1.6.0 (link) Maintenance Release Guide (List of Bugs Fixed) for Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.6.0  (link) OBIEE 11.1.1.6: Is OBIEE 11.1.1.6 Certified With OBI Apps 7.9.6.3?  (link) Information Center: Troubleshooting Oracle Business Intelligence Applications (support login req'd)  (link)      

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  • Oracle OpenWorld Call for MDM Papers

    - by david.butler(at)oracle.com
    As the MDM Track owner, I would like to invite everyone to respond to the Oracle OpenWorld (October 2-6, Moscone Center, San Francisco) Call for Papers (https://oracleus.wingateweb.com/portal/cfp/ ). The Call for Papers is open now through Sunday, March 27. This is an outstanding opportunity for organizations familiar with MDM to tell their story to a very large, knowledgeable and intensely interested community. Opportunities for feedback and networking abound.  I would love to see MDM papers on: business drivers; business benefits; quantified ROI stories; business process optimization; implementation styles; implementation lessons learned; using master data as a service; data governance best practices; end-to-end data quality experiences; support for SOA; Chart of Accounts issues fixed; how to leverage reference data; improving EPM and/or BI across the board; operationalizing a data warehouse; support for cloud computing; compliance success stories; architecture, scalability, and mixed workload RAC platform performance examples; industry specific value propositions (Financial Services; Retail, Telecom; Manufacturing, High Tech Manufacturing, Public Sector, Health Care, …); and line of business specific value propositions (CRM, ERP, PLM, SCM, …); etc. In fact, given that MDM positively impacts all areas of operations and analytics, there are no limits to the ideas you may have for an OpenWorld presentation. When you follow the submission process, be sure to use “Master Data Management” for either the Primary or Optional track. Add “Master Data Management” as an Optional track if you are adding MDM content to a presentation on one of the following tracks: Agile; Customer Relationship Management, Oracle E-Business Suite, Product Lifecycle Management, Siebel, Sourcing and Procurement, Supply Chain Management, or one of the 18 available industry tracks. If Cloud Computing is included, please add “Cloud Computing” as a Cross-Stream Track. And don’t forget to make “MDM” a Tag, along with Business Intelligence, Cloud, CRM, Data Integration, Data Migration, Data Warehousing, EPM, or Service-Oriented Architecture whenever your content includes these items. I will personally review each submission. I hope you all keep me very busy over the next few weeks.

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  • Are your merchandise systems limiting growth? Oracle Retail's Merchandise Operations Management could be the answer

    - by user801960
    In this video, Lara Livgard, Director of Oracle Retail Strategy, introduces Oracle Retail Merchandise Operations Management (MOM), a set of integrated, modular solutions that support buying, pricing, inventory management and inventory valuation across a retailer’s channels, countries, and business models. MOM is the backbone of successful retail operations, providing timely and accurate visibility across the entire enterprise and enabling efficient supply-chain execution driven by plans and forecasts. It's modular architecture facilitates tailored and high-value implementations, giving retailers the information they need in order to offer a quality customer experience through a truly integrated multi-channel approach. Further information is available on the Oracle Retail website regarding Merchandise Operations Management.

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  • New Oracle EM Book: "Oracle Enterprise Manager Grid Control Advanced OEM Techniques for the Real World" - First to include EM11g

    - by cristobal.soto(at)oracle.com
    The first book written about Enterprise Manager that covers the new Enterprise Manager Grid Control 11g which was released in April 2010 can be ordered now at a significant discount from http://www.rampant-books.com/book_1001_advanced_techniques_oem_grid_control.htmAbout the Author: Porus HavewalaPorus is a Senior Manager (Database Management) in the Enterprise Technology Program Office of Oracle Corporation based in Singapore. He has published numerous articles on Grid Control and RMAN on OTN, and created the world's first blog dedicated to Grid Control. Porus frequently speaks about Enterprise Manager at industry conferences and has created and executed an innovative program of seminars and workshops.

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  • New Features, Fresh Competitive Edge: Help Your Customers Get the Most from Oracle RightNow Cloud Service by Sandi Main

    - by Tuula Fai
    Are your customers taking full advantage of their customer service solution? If they’re not up-to-speed with the new features of Oracle RightNow Cloud Service, this is their chance to catch up—and gain competitive advantage. Invite customers to join our live Webcast on Thursday, July 16, for a rapid overview of Oracle RightNow Cloud Service's most powerful new capabilities and what they mean for their organization. They’ll learn how they can: Take full advantage of RightNow's evolution under Oracle Stay ahead of the competition with key innovations and enhancements Upgrade with confidence based on other user experiences Don't miss the chance to help your customers deliver an even smarter customer experience.  Click here for the Evite to send to your customers.

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  • Oracle Value Chain Summit - February, 2012 Hold The Date!

    - by paul.homchick
    The Oracle Value Chain Summit brings together all of the Oracle Supply Chain products, including Product Lifecycle Management, Manufacturing, Enterprise Asset Management, Logistics,Value Chain Planning and Procurement Summit to create a comprehensive conference that includes over 200 sessions covering the entire value chain footprint. The marquee value chain event of the year, the Oracle Value Chain Summit will bring customers, partnersand industry experts together to exchange views and demonstrate the latest tools that create more connectedand efficient value chains. The Summit will focus on today’s key supply chain management challenges and feature hands-on workshops and solution demonstrations. Join us at the Hyatt Regency Embarcadero in San Francisco, February 4th through 6th. Follow this link for more information and to register for the event. Don't delay! This event is sure to sell out. 

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  • Miss Oracle Open World? View the PeopleSoft Roadmap Presentation Here

    - by John Webb
    If you were unable to attend Oracle Open World in September, you missed out on some important PeopleSoft messages.   Don't despair!  You now have a chance to receive an update on PeopleSoft's presence at Oracle OpenWorld 2013 and the key messages delivered there. You can view the “PeopleSoft Update and Roadmap” webcast found here on the Quest Users Group site.  (Note: this is available with a FREE subscriber account.  Anyone can sign up here at no cost. This webcast recording presents the significant adoption and momentum behind PeopleSoft 9.2.  Viewers will also learn about the new release model for continuously delivering new capabilities to PeopleSoft customers at a lower cost enabled by the new PeopleSoft Update Manager.  There are also compelling live demonstrations of the major investment areas for PeopleSoft including a new PeopleSoft user experience enabling mobile solutions as well as In-Memory PeopleSoft applications. You can view all presentations ns in the Oracle Open World 2013 Content Catalog.

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  • Reminder - Only 5 Days Left! Oracle OpenWorld Call for Papers Closes April 9th

    - by Di Seghposs
    The OpenWorld 2012 Call for Papers is closing on April 9th!  Don't forget to submit your paper to share your Oracle UPK story at OpenWorld San Francisco! Customers or partners who would like an opportunity to speak at OpenWorld should submit an abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website.          Click here to submit your OpenWorld Session Abstract. Don't delay -- submit your abstract today - the Call for Papers closes on April 9, 2012!

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  • IOUG Enterprise Manager SIG Webinar: WEBINAR: Performance Tuning your Database Cloud in Oracle Enterprise Manager 12c Cloud Control - 360 Degrees

    - by Patrick Rood
    October 25, 2013 EM 12c Sales Blast | IOUG Enterprise Manager SIG WEBINAR: Performance Tuning your Database Cloud in Oracle Enterprise Manager 12c Cloud Control - 360 Degrees Last year, the Independent Oracle User Group (IOUG) established a fast-growing Special Interest Group (SIG) devoted to Enterprise Manager, and has sponsored Quarterly Newsletters and Webinars about EM. To drive more interest in EM and the SIG, IOUG would like Oracle to invite customers to its latest techcast. Your customers will learn how to leverage Oracle Enterprise Manager 12c for tuning, trouble-shooting and monitoring their Oracle Database Cloud Ecosystem. The session covers lessons learned, tips/tricks, recommendations, best practices, "gotchas" and a whole lot more on how to effectively use Oracle Enterprise Manager 12c Cloud Control for quick, easy and intuitive performance tuning of an Oracle Database Cloud. Session Objectives: • Leveraging Enterprise Manager 12c Cloud Control for Oracle Database Tuning/Monitoring • Limited Deep-Dive on Automatic Workload Repository (AWR) • Oracle Database Cloud Performance Tuning • Best Practices for Database Cloud Maintenance and Monitoring Featured Speaker: Tariq Farooq, CEO, BrainSurface and Mike Ault Date & Time: Wednesday, October 30 12:00 PM- 1:00 PM Central Time (USA) Register Here 

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  • Optimal preferences for prefix queries with Oracle catalog (CTXCAT) index

    - by nw
    The documentation for Oracle Text gives this example of a prefix/substring preference setting for context and catalog indexes: begin ctx_ddl.create_preference('mywordlist', 'BASIC_WORDLIST'); ctx_ddl.set_attribute('mywordlist','PREFIX_INDEX','TRUE'); ctx_ddl.set_attribute('mywordlist','PREFIX_MIN_LENGTH', '3'); ctx_ddl.set_attribute('mywordlist','PREFIX_MAX_LENGTH', '4'); ctx_ddl.set_attribute('mywordlist','SUBSTRING_INDEX', 'YES'); end; What I need to know is whether the substring_index attribute is necessary if I only ever issue prefix searches, such as: SELECT title FROM auction WHERE CATSEARCH(title, 'cam*', '') > 0; TITLE --------------- CANON CAMERA FUJI CAMERA NIKON CAMERA OLYMPUS CAMERA PENTAX CAMERA SONY CAMERA 6 rows selected

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  • "The provider is not compatible with the version of Oracle client"

    - by psyb0rg
    I just put my asp .net web service on a remote host. The service accesses an oracle db on my local machine. The service worked fine when it was running on localhost but since moving to a remote hos, I get The provider is not compatible with the version of Oracle client at Oracle.DataAccess.Client.OracleInit.Initialize() at Oracle.DataAccess.Client.OracleConnection..cctor() --- End of inner exception stack trace --- at Oracle.DataAccess.Client.OracleConnection..ctor(String connectionString) at.... I know the error is related to the data provider version running on the server/client. In my case, the only dll I referenced in the project was Oracle.DataAccess So how do I go about solving this? Note that I won't be able to change anything on the web host other than my own project. My local machine is running Oracle 11g Thanks.

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  • Oracle data provider hangs IIS worker process when web site is stopped

    - by Greg
    We're experiencing a nasty issue in Oracle 11g Release 2 where the w3wp process takes over and entire processor core, and debugging shows that the Oracle data provider is throwing ThreadAbortExceptions infinitely. A developer found this issue by doing the following: 1) Browse a web site that uses Oracle data connections locally (http://localhost/OracleWebSite) - we use IIS, not the ASP.NET dev server, for all of our sites. This ensures that the w3wp process is running and that an active Oracle pool of connections exists in the app pool. 2) Stop the web site (or perform a Rebuild All operation in Visual Studio on the web site in question). Our Oracle connection handling in the affected applications (all Oracle web apps) is well-established and robust. This issue does not occur if we disable connection pooling. This issue does not occur in Oracle 11g Release 1.

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  • Recreating OMS instances in a HA environment when instances on all nodes are lost

    - by rnigam
    Oracle highly recommends deploying EM in a HA environment. The best practices for HA deployments, backup and housekeeping of your Enterprise Manager environment are documented in the Oracle Enterprise Manager Advanced Configuration Guide. It is imperative that there is a good disaster recovery plan in place for your EM deployment. In this post I want to talk about a customer who failed to do the correct planning and housekeeping for EM and landed in a situation where we the all the OMSes were nearly blown away had we not jumped to help. We recently hit an issue at a customer site where we had a two node OMS setup of the Enterprise Manager and a RAC Database being used as the EM repository. An accidental delete of the OMS oracle home left us with a single node deployment. While we were trying to figure out a possible path to recover the first node, the second node was rebooted under a maintenance window. What followed was a complete site outage as the Admin and managed servers would not start on either of the nodes. In my situation there were - No backups of the Oracle Homes from any node - No OMS Configuration snapshots (created using the “emctl exportconfig oms” command) and the instance home was completely lost on node 1 which also had the Admin Server  We did however have: - A copy of the emkey.ora that I found under the OMS_ORACLE_HOME/ of the second node (NOTE: it is a bad practice to have your emkey present under the OMS Oracle home directory on the same server as the OMS. The backup of the emkey should be maintained on some other server. In this case however it was a savior in my situation since there were no backups - The oms oracle home on the second node but missing a number of files and had a number of changes done to the files in the home. There were a number of attempts to start the server by modifying various files based on the Weblogic server logs to have atleast node up and running but all of them failed. Here is how you can recover from this scenario: Follow these steps: STEP 1: Check status of emkey.ora Check whether the emkey exists is present in the EM repository or not. Run the following command: $OMS_ORACLE_HOME/bin/emctl status emkey If the output is something like this below then you are good to go and the key is present in the repository ./emctl status emkey Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. Enter Enterprise Manager Root (SYSMAN) Password : The EMKey is configured properly. Here are the messages that you might see as the emctl status emkey output depending upon whether the EM Admin Server is up and if the key is configured properly: Case1:  AdminServer is up, emkey is proper in CredStore & not in repos. This is same as the output of the command shown above:The EMKey is configured properly Case 2: AdminServer is up, emkey is proper in CredStore & exists in repos:The EMKey is configured properly, but is not secure. Secure the EMKey by running "emctl config emkey -remove_from_repos".Case 3: AdminServer is down or emkey is corrupted in CredStore) & (emkey exists in repos): The EMKey exists in the Management Repository, but is not configured properly or is corrupted in the credential store.Configure the EMKey by running "emctl config emkey -copy_to_credstore".Case 4: (AdminServer is down or emkey is corrupted in CredStore) & (emkey does not exist in repos): The EMKey is not configured properly or is corrupted in the credential store and does not exist in the Management Repository. To correct the problem:1) Get the backed up emkey.ora file.2) Configure the emkey by running "emctl config emkey -copy_to_credstore_from_file". If not the key was not secured properly, we will have to be put in the repository before proceeding. Look at the next step 2 for doing this There may be cases (like mine) where running emctl may give errors like the following: $OMS_ORACLE_HOME/bin/emctl status emkey Exception in thread “Main Thread” java.lang.NoClassDefFoundError: oracle/security/pki/OracleWallet At oracle.sysman.emctl.config.oms.EMKeyCmds.main (EMKeyCmds.java:658) Just move to the next step to put the key back in the repository STEP 2: Put emkey.ora back in the repository Skip this step if your emkey.ora is present in the repository. If not, you need to put the key back in the repository See if you can run the following command (with sample output): $OMS_ORACLE_HOME/bin/emctl config emkey –copy_to_repos Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. The EMKey has been copied to the Management Repository. This operation will cause the EMKey to become unsecure. After the required operation has been completed, secure the EMKey by running "emctl config emkey -remove_from_repos". Typically the key is present under $OMS_ORACLE_HOME/sysman/config directory before being removed after the install as a best practice. If you hit any errors while running emctl commands like the one mentioned in step 1, jump to step 3 and we will take care of the emkey.ora in Step 5 STEP 3: Get the port information Check for the existing port information in the emd.properties file under EM_INSTANCE_DIRECTORY (typically gc_inst directory right above the Middleware home where you have deployed em. For eg. /u01/app/oracle/product/gc_inst in case your oms home is /u01/app/oracle/product/Middleware/oms11g) In my case I got the information from the emgc.properties present in the gc_inst on the second node. If you can run emctl you may want to try the following command as well $OMS_ORACLE_HOME/bin/emctl status oms –details Note this information as this will be used in the next step STEP 4: Perform cleanup on Node 1 Note the oracle home of the Weblogic and OMS, get the list of applied patches in the homes (using opatch lsinventory command), take a backup copy of the home just in case we need it and then de-install/remove oracle homes, update inventory and cleanup processes on the first node STEP 5: Perform Software Only Installation of OMS on Node 1 Perform Weblogic 10.3.2 installation exactly under the same location as present in the earlier installation. Perform software only installation of the OMS using the following command. This will not run any configuration assistants and bypass all user interface validations runInstaller –noconfig -validationaswarnings Select the “Additional OMS” option while performing the installation. Provide the same path for OMS and Instance directories like the previous installation Use the port information collected in Step 3 while performing the installation. Once the installation is complete run the allroot.sh script to complete the binary deployment STEP 6: Apply one-off patches At this point you can apply any patches to the OMS Oracle Home previously. You only need to run opatch to install the patch in the home and not required to run the SQLs STEP 7: Copy EM key This step is only required if you were not able to use emctl command to put the emkey back into the EM repository in STEP 2 Copy the emkey.ora file of the old installation you have under $OMS_ORACLE_HOME/sysman/config directory of the newly installed OMS STEP 8: Configure Grid Control Domain Run the following command to configure the EM domain and OMS. Note that you need to use a different GC Domain name than what you used earlier. For example I have used GCDOMAIN11 as the new domain name when my previous domain name was GCDOMAIN $OMS_ORACLE_HOME/bin/omsca new –AS_USERNAME weblogic –EM_DOMAIN_NAME GCDOMAIN11 –NM_USER nodemanager -nostart This command as shown below will prompt for a number of inputs like Admin Server hostname, port, password, etc. Verify if the defaults shown are correct by pressing enter or provide a new value STEP 9: Run Add-ON Configuration Assistant After this step run the following add-on configuration assistant. This was used in my case to configure the virtualization add-on $OMS_ORACLE_HOME/addonca -oui -omsonly -name vt -install gc STEP 10: Start the OMS Now start the OMS using $OMS_ORACLE_HOME/bin/emctl start oms In a multi-node setup like mine you would either have a software load balancer or DNS round robin (using a virtual host name that resolves to one of multiple OMS hostnames) being used for load balancing. Secure the OMS against the SLB or DNS virtual hostname using the following $ OMS_HOME/bin/emctl secure oms -host slb.example.com -secure_port 1159 -slb_port 1159 -slb_console_port 443 STEP 11: Configure the Agent From the $AGENT_ORACLE_HOME/bin run the ./agentca –f At this point you should have your OMS on node 1 fully re-covered. Clean up node 2 and use the normal Additional OMS installation process documented in the official installation guide to add the additional OMS on node 2 Summary It took us nearly a little over two days to completely recover the environment with some other non-EM related issues that hit us along the way as well. In the end a situation like this could have been completely avoided had the proper housekeeping and backup of the Enterprise Manager Deployment been done in the first place. This is going to a topic that we cover in the next post. In the meantime please do refer to the Oracle Enterprise Manager Advanced Configuration Guide for planning your EM installation, backup and housekeeping procedures. This can be found here: http://download.oracle.com/docs/cd/E11857_01/index.htm Thanks This post would not have been possible without Raj Aggarwal, Prasad Chebrolu and Ravikumar Basa who helped to recover the environment and provided all the support we needed

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