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• Case Management API by Koen van Dijk

  - by JuergenKress

  Case Management is a new addition to Oracle BPM in release 11.1.1.1.7 (PS6). This new release contains the Case Management engine, see blog Léon at  http://leonsmiers.blogspot.nl/ for more details.  However, currently this release does not contain a case portal. The case management API's, just like the already existing Oracle BPM API's, help in developing a portal page with relative ease. This blog will use some real life examples from the EURent casemanagement application and portal application developed by Oracle. The Oracle BPM Case Management API is a Java Based API that enables developers to programmatically access the new Case Management functionalities. It is an elaborate API that can access all the functionalities of Oracle Case Management. I will describe two of those functionalities in this blog: retrieving case data as DOM (http://www.w3.org/DOM/) and attaching a document to a case. Libraries First of all when creating a Case Management project you will need to attach the following libraries: These contain all the classes that are in the Case Management API. Service client To do anything with the BPM CaseManagement API in general it is necessary to create a CaseManagementServiceClient Object. The Case Management service client is the central piece of the Case Management API. It can be used to retrieve two different types of services. The first is the case stream service and the case service. The case stream service contains functionality to upload and download documents to and from a case. The second one is the CaseService. This service contains all the other functionality acting upon a case including but not limited to: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM API,adaptive Case Management,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• Izenda Reports 6.3 Top 10 Features

  - by gt0084e1

  Izenda 6.3 Top 10 New Features and Capabilities 1. Izenda Maps Add-On The Izenda Maps add-on allows rapid visualization of geographic or geo-spacial data.  It is fully integrated with the the rest of Izenda report package and adds a Maps tab which allows users to add interactive maps to their reports. Contact your representative or [email protected] for limited time discounts. Izenda Maps even has rich drill-down capabilities that allow you to dive deeper with a simple hover (also requires dashboards). 2. Streamlined Pie Charts with "Other" Slices The advanced properties of the Pie Chart now allows you to combine the smaller slices into a single "Other" slice. This reduces the visual complexity without throwing off the scale of the chart. Compare the difference below. 3. Combined Bar + Line Charts The Bar chart now allows dual visualization of multiple metrics simultaneously by adding a line for secondary data. Enabled via AdHocSettings.AllowLineOnBar = true; 4. Stacked Bar Charts The stacked bar chart lets you see a breakdown of a measure based on categorical data.  It is enabled with the following code. AdHocSettings.AllowStackedBarChart = true; 5. Self-Joining Data Sources The self-join features allows for parent-child relationships to be accessed from the Data Sources tab. The same table can be used as a secondary child table within the Report Designer. 6. Report Design From Dashboard View Dashboards now sport both view and design icons to allow quick access to both. 7. Field Arithmetic on Dates Differences between dates can now be used as measures with the arithmetic feature. 8. Simplified Multi-Tenancy Integrating with multi-tenant systems is now easier than ever. The following APIs have been added to facilitate common scenarios. AdHocSettings.CurrentUserTenantId = value; AdHocSettings.SchedulerTenantID = value; AdHocSettings.SchedulerTenantField = "AccountID"; 9. Support For SQL 2008 R2 and SQL Azure Izenda now supports the latest version of Microsoft's database as well as the SQL Azure service. 10. Enhanced Performance and Compatibility for Stored Procedures Izenda now supports more stored procedures than ever and runs them faster too.

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• ADF @ Virtual Developer Day: Oracle Fusion Development;July 10th 2012

  - by JuergenKress

  Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don’t miss this opportunity. Tuesday, July 10, 2012 9:00 a.m. PT. – 1:00 p.m. PT 11:00 a.m. CT – 3:00 p.m. CT 12:00 p.m. ET – 4:00 p.m. ET 1:00 p.m. BRT – 5:00 p.m. BRT Agenda 9:00 a.m. Opening 9:30 a.m. Keynote: Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise 10:00 a.m. Is Oracle ADF Development Faster and Simpler than Oracle Forms, APEX or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development 11:00 a.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 noon Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration Sessions abstracts Register online now! for this FREE event WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: OTN Virtual Developer Day,ADF,WebLogic,WebLogic basic,ias upgrade,C2B2,WebLogic Community,Oracle,OPN,Jürgen Kress

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• SQL Saturday #162 Cambridge

  - by Most Valuable Yak (Rob Volk)

  Despite the efforts of American Airlines, this past weekend I attended the first SQL Saturday in the UK!  Hosted by the SQLCambs Chapter of PASS and organized by Mark (b|t) & Lorraine Broadbent, ably assisted by John Martin (b|t), Mark Pryce-Maher (b|t) and other folks whose names I've unfortunately forgotten, it was held at the Crowne Plaza Hotel, which is completely surrounded by Cambridge University. On Friday, they presented 3 pre-conference sessions given by the brilliant American Cloud & DBA Guru, Buck Woody (b|t), the brilliant Danish SQL Server Internals Guru, Mark Rasmussen (b|t), and the brilliant Scottish Business Intelligence Guru and recent Outstanding Pass Volunteer, Jen Stirrup (b|t).  While I would have loved to attend any of their pre-cons (having seen them present several times already), finances and American Airlines ultimately made that impossible.  But not to worry, I caught up with them during the regular sessions and at the speaker dinner.  And I got back the money they all owed me.  (Actually I owed Mark some money) The schedule was jam-packed even with only 4 tracks, there were 8 regular slots, a lunch session for sponsor presentations, and a 15 minute keynote given by Buck Woody, who besides giving an excellent history of SQL Server at Microsoft (and before), also explained the source of the "unknown contact" image that appears in Outlook.  Hint: it's not Buck himself. Amazingly, and against all better judgment, I even got to present at SQL Saturday 162!  I did a 5 minute Lightning Talk on Regular Expressions in SSMS.  I then did a regular 50 minute session on Constraints.  You can download the content for the regular session at that link, and for the regular expression presentation here. I had a great time and had a great audience for both of my sessions.  You would never have guessed this was the first event for the organizers, everything went very smoothly, especially for the number of attendees and the relative smallness of the space.  The event sponsors also deserve a lot of credit for making themselves fit in a small area and for staying through the entire event until the giveaways at the very end. Overall this was one of the best SQL Saturdays I've ever attended and I have to congratulate Mark B, Lorraine, John, Mark P-M, and all the volunteers and speakers for making this an astoundingly hard act to follow!  Well done!

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• SOA & BPM @ Virtual Developer Day: Oracle Fusion Development–July 10th 2012

  - by JuergenKress

  Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don’t miss this opportunity. Tuesday, July 10, 2012 9:00 a.m. PT. – 1:00 p.m. PT 11:00 a.m. CT – 3:00 p.m. CT 12:00 p.m. ET – 4:00 p.m. ET 1:00 p.m. BRT – 5:00 p.m. BRT Agenda 9:00 a.m. Opening 9:30 a.m. Keynote: Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise 10:00 a.m. Is Oracle ADF Development Faster and Simpler than Oracle Forms, APEX or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development 11:00 a.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 noon Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration Sessions abstracts Register online now! for this FREE event SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OTN Virtual Developer Day,Edutcation,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• New Options for MySQL High Availability

  - by Mat Keep

  Data is the currency of today’s web, mobile, social, enterprise and cloud applications. Ensuring data is always available is a top priority for any organization – minutes of downtime will result in significant loss of revenue and reputation. There is not a “one size fits all” approach to delivering High Availability (HA). Unique application attributes, business requirements, operational capabilities and legacy infrastructure can all influence HA technology selection. And then technology is only one element in delivering HA – “People and Processes” are just as critical as the technology itself. For this reason, MySQL Enterprise Edition is available supporting a range of HA solutions, fully certified and supported by Oracle. MySQL Enterprise HA is not some expensive add-on, but included within the core Enterprise Edition offering, along with the management tools, consulting and 24x7 support needed to deliver true HA. At the recent MySQL Connect conference, we announced new HA options for MySQL users running on both Linux and Solaris: - DRBD for MySQL - Oracle Solaris Clustering for MySQL DRBD (Distributed Replicated Block Device) is an open source Linux kernel module which leverages synchronous replication to deliver high availability database applications across local storage. DRBD synchronizes database changes by mirroring data from an active node to a standby node and supports automatic failover and recovery. Linux, DRBD, Corosync and Pacemaker, provide an integrated stack of mature and proven open source technologies. DRBD Stack: Providing Synchronous Replication for the MySQL Database with InnoDB Download the DRBD for MySQL whitepaper to learn more, including step-by-step instructions to install, configure and provision DRBD with MySQL Oracle Solaris Cluster provides high availability and load balancing to mission-critical applications and services in physical or virtualized environments. With Oracle Solaris Cluster, organizations have a scalable and flexible solution that is suited equally to small clusters in local datacenters or larger multi-site, multi-cluster deployments that are part of enterprise disaster recovery implementations. The Oracle Solaris Cluster MySQL agent integrates seamlessly with MySQL offering a selection of configuration options in the various Oracle Solaris Cluster topologies. Putting it All Together When you add MySQL Replication and MySQL Cluster into the HA mix, along with 3rd party solutions, users have extensive choice (and decisions to make) to deliver HA services built on MySQL To make the decision process simpler, we have also published a new MySQL HA Solutions Guide. Exploring beyond just the technology, the guide presents a methodology to select the best HA solution for your new web, cloud and mobile services, while also discussing the importance of people and process in ensuring service continuity. This is subject recently presented at Oracle Open World, and the slides are available here. Whatever your uptime requirements, you can be sure MySQL has an HA solution for your needs Please don't hesitate to let us know of your HA requirements in the comments section of this blog. You can also contact MySQL consulting to learn more about their HA Jumpstart offering which will help you scope out your scaling and HA requirements.

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• I still think Twitter is dead &hellip; but

  - by Randy Walker

  Twitter finally hit the mainstream about 8 months ago, but I’ve been saying for a couple of years now, without a real way for the company to earn money, what’s the future fate of Twitter?  On the personal side, where is the real value for the users?  For the most part, Twitter has replaced most people’s IM (instant messaging), at least in the technology circles I run in.  It still has value for users as a communication tool.  But I see it more as a fad.  My prediction is over the next 6 months we’ll start seeing a usage drop (if we haven’t already started to see it). On the business side, how does Twitter make money?  It doesn’t.  If you use the text messaging capabilities, you see a few ads.  But most smart phone and PC users, won’t ever see them.  I still think Twitter has the best chance to make money by forcing the “collectors” to pay money.  You know what I mean by “collector”, those people that collect tons of followers or friends.  If Twitter caps the number of followers and makes you pay to have more, would you?  The normal twitter user doesn’t have that many followers, and this is where my title comes in … BUT The financial value for Twitter is really seen through businesses connecting with their customers.  I’ve seen 3 effective ways this has been accomplished. 1. Giving your customers a coupon or announcing a sale My favorite is @amazonmp3, Being a huge music lover, I get notified when they put music on sale. Various restaurants like @ruthschris_ARK will let their favorite customers know about certain specials @BluefinMemphis I was traveling through Memphis once looking for a sushi restaurant when they had %50 off if we mentioned we saw them on Twitter.  It was their first attempt at trying to encourage customers in the door, and after talking with the management, it was a huge success 2. Giveaways @namecheap Several companies have started huge marketing campaigns, but my favorite is watching companies post trivia questions, and the first person to respond wins a prize. 3. Responding to Customer Complaints I once posted a complaint about American Express (a company that I have slowly come to really dislike) but they actually had someone contact me to try and resolve the issue.  I give them credit for paying attention, but still dislike them for their horrible credit practices.

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• SOA &amp; Application Grid Specialization step 2 of 6 &ndash; References &amp; Marketing Kits

  - by Jürgen Kress

  In our fist step to become SOA Specialized & Application Grid Specialized we highlighted our OMM to register your opportunities. We continue our path to specialization with our marketing offerings to create your reference cases and run joint marketing campaigns. References: Be Recognized Through Partner Success Stories Oracle delivers a wide variety of services and solutions through our partners and we believe that those successes should be recognized and promoted. References are also required to become specialized. We showcase our partners’ capabilities in Oracle products and industries through partner success stories that are published on Oracle.com. For significant implementations, we may invite partners to participate in a press release or be interviewed in a podcast. To participate and take a further step to become specialized, please take a minute to complete the form and tell us about the successful project you have implemented. If your story is selected, we will contact you for an interview. Create your references The partner reference program Enables partners to be recognized by both Oracle and our customers Provides an opportunity for partners to showcase successes with their customers on Oracle solutions Helps raise awareness of our partners’ capabilities, elevating them above their competition Time to submit a SOA and Application Grid reference request today To learn more about partner references, check out the following resources: Judson Althoff’s YouTube Video: Be Recognized with OPN Specialized Reference Program OPN PartnerCast: Be Recognized…Your Reference Matters!!! (MP3) Partner/Customer Reference Brochure (PDF) Marketing Kits We have created OFM 11g marketing kit http://tinyurl.com/soamarketing (OPN account required) The marketing kit includes all the ppts and demos from our launch event. Oracle package includes: • Event templates like invitation, agenda ,confirmation follow up templates • OFM 11g presentations • Free usage of the Oracle Customer Visit Center • Condition: mandatory lead registration in the Oracle Open Market Model (OMM) To download the material, please make sure that you select the campaign “Enterprise: Fusion Middleware 11g”: OFM 11g Oracle Marketing 4 Partners Package http://tinyurl.com/soamarketing (OPN account required)   For more information on Specialization please visit our OPN Specialized Webcast Series And become a member in our SOA Partner Community for registration please visit www.oracle.com/goto/ema/soa Jürgen Kress, SOA Partner Adoption EMEA SOA Specialized Application Grid Specialized Proof 2 transactions with OMM Proof 2 transactions with OMM Create your 2 references Create your 2 references SOA Sales assessment 3, Oracle Application Grid Sales Specialist  SOA Pre-Sales assessment 3 Oracle Application Grid PreSales Specialist Support assessment 1 Support assessment 2 SOA Implementation assessment 4 Application Gridplementation assessment 4

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• Partner Blog: aurionPro SENA - Mobile Application Convenience, Flexibility & Innovation Delivered

  - by Darin Pendergraft

  About the Writer: Des Powley is Director of Product Management for aurionPro SENA inc. the leading global Oracle Identity and Access Management specialist delivery and product development partner. In October 2012 aurionPro SENA announced the release of the Mobile IDM application that delivers key Identity Management functions from any mobile device. The move towards an always on, globally interconnected world is shifting Business and Consumers alike away from traditional PC based Enterprise application access and more and more towards an ‘any device, same experience’ world. It is estimated that within five years in many developing regions of the world the PC will be obsolete, replaced entirely by cheaper mobile and tablet devices. This will give a vast amount of new entrants to the Internet their first experience of the online world, and it will only be via these newer, mobile access channels. Designed to address this shift in working and social environments and released in October of 2012 the aurionPro SENA Mobile IDM application directly addresses this emerging market and requirement by enhancing administrators, consumers and managers Identity Management (IDM) experience by delivering a mobile application that provides rapid access to frequently used IDM services from any Mobile device. Built on the aurionPro SENA Identity Service platform the mobile application uses Oracle’s Cloud, Mobile and Social capabilities and Oracle’s Identity Governance Suite for it’s core functions. The application has been developed using standards based API’s to ensure seamless integration with a client’s on premise IDM implementation or equally seamlessly with the aurionPro SENA Hosted Identity Service. The solution delivers multi platform support including iOS, Android and Blackberry and provides many key features including: • Providing easy to access view all of a users own access privileges • The ability for Managers to approve and track requests • Simply raising requests for new applications, roles and entitlements through the service catalogue This application has been designed and built with convenience and security in mind. We protect access to critical applications by enforcing PIN based authentication whilst also providing the user with mobile single sign on capability. This is just one of the many highly innovative products and services that aurionPro SENA is developing for our clients as we continually strive to enhance the value of their investment in Oracle’s class leading 11G R2 Identity and Access Management suite. The Mobile IDM application is a key component of our Identity Services Suite that also includes Managed, Hosted and Cloud Identity Services. The Identity Services Suite has been designed and built specifically to break the barriers to delivering Enterprise, Mobile and Social Identity Management services from the Cloud. aurionPro SENA - Building next generation Identity Services for modern enterprises. To view the app please visit http://youtu.be/btNgGtKxovc For more information please contact [email protected]

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• Creating the Completely Customized World Just for YOU

  - by divya.malik

  OK so not a customized world, but do you know what goes into creating that customized web store front for you? How do you get those additional offers from vendors when you call in for service or when you are browsing a storefront. This is what is has been happening behind the scenes.  When a customer calls in a contact center for service, at the end of the conversation, they are offered a new product, or service. But what just transpired was that the CRM system that was in place had routed the call to the right agent, the agent got the pop up screen with the customer information, and the call request  was handled. Then came the decision point to cross-sell and up-sell, The agent got some recommended offers that were created based on analyzed data (this data had been put into a data warehouse, modeled, profiled and rules were implemented e.g.. People with profile X like product Y).  But with this system, what happens is that analytics can be applied to a very small subset. Now comes Real Time Decisioning (RTD), this helps companies make optimal decisions in the context of transactional systems. It enables companies to improve business processes with real time intelligence on every single transaction. RTD is like a service plug-in that you put at the back of your transactional systems and that you  ping to get a recommendation.  It listens to business process flows and data moving through the process, getting all that data, processes all that you can do with that data, and gives out out various offers. It takes a process centric view of analytics rather than just a data centric view. It continuously observes and learns from ever-changing customer behavior and applies those insights to providing real-time decisions and recommendations at any customer touch point. At Oracle we define Real Time Decisioning as “ The solution that addresses a business issue faced by all organizations : how to make accurate decisions, using the most up to date information, in real time…consistently and in large volumes”. Here is a video on recommendation engines that are benefiting from real time decisioning today and see how it is helping online vendors.

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• Am 10.02. startet WebCast-Serie für Java Entwickler und WebLogic Interessenten: WebLogic Developer - Get the latest on Oracle WebLogic Server and Java EE 6

  - by Thomas Leopold

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Accelerate Your Development with Oracle WebLogic Suite Many organisations are reducing travel, conference, and training budgets for their developers without any change to the results expected of those developers. So how can you keep up with the latest developments?By receiving training, delivered free of charge, at your desk!Join us during February and March for a series of online events designed and run by the development team at Oracle. Learn how Oracle WebLogic Suite enables a whole new level of productivity for enterprise developers.Virtual Developer Day - 10th FebruaryStarting with our Virtual Developer Day on 10th February, join us for a blend of hands-on labs, live chat and presentations covering the latest on WebLogic, Java EE 6 and the programming tenets that have made it a true platform breakthrough.Weekly WebLogic Webcasts from 17th February to 17th MarchAfterwards, join us every week from 17th February to 17th March for our weekly one-hour webcasts where we will show you how to build an application from the ground up using Java and JEE technologies. Presented by the engineering team for WebLogic, these webcasts will be of great value to developers and architects, not just those already using WebLogic.For registration, full session abstracts and schedule please click here. Don't miss out! Register now to join our virtual events and keep up with all the latest developments. Find out more and register now Copyright © 2011, Oracle Corporation and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• IE9 Loses Some CSS After Particular Form Submit [migrated]

  - by Asherion

  The site I am editing has a search form. For the record, there are several other forms on the site, contact and the like. This is the only one with an issue. Upon submission of the form, SOME of the styling is lost in IE9 (possibly other versions of IE, haven't tested that yet). Primarily, the margins and colors set in html and body appear to have been lost. Menus, banner, text, etc all appear to retain styles. All styles are on one sheet, that are used here... Any helpful advice? Here is the contents of the search page and the php used to check for the form, if that helps, and the css that I think is lost. THE HTML: <div id="search"> <br /> <div style="float:right;font-size:.8em;"> <form name="form_sidesearch" action="search.html" method="post"> <input type="hidden" name="action" value="search" /> <input type="text" name="search_value" value="<?php echo $systems_primary->search_value ?>" /> <input type="submit" name="submit_search" value="Search Website" /> </form> <br /> </div> </div> <?php echo stripslashes($search_results); THE PHP: <?php // -- Begin Search -------------------------------------------------------------------------------------- if($_REQUEST["action"] === "search") { if(strlen($_REQUEST["pg"]) <= 0) { $_REQUEST["pg"] = 1; } $search_results = $systems_primary->search_website("index",urldecode($_REQUEST["search_value"]),"<div class=\"listing ui-corner-all\"><a href=\"{ENTRY_URL}\" title=\"{ENTRY_TITLE}\" class=\"listing_title\">{ENTRY_TITLE}</a>{ENTRY_CONTENT} <a href=\"{ENTRY_URL}\" title=\"{ENTRY_TITLE}\" style=\"font-size:.8em;\">...read more</a></div><br /><br />",345,"all",10,$_REQUEST["pg"]); } // -- End Search ---------------------------------------------------------------------------------------- ?> THE LOST CSS (could be more): html { background-color:#F6E6C8; font-size:16px; font:Helvetica; } body { width:1027px; margin:0 auto; background-color:#ffffff; font: arial, times new roman, sans-serif; }

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• Unrated Easy iOS 6.1.4/6.1.3 Unlock/Jailbreak iPhone 5/4S/4/3GS Untehtered System

  - by user171772

  Popular jailbreak tool Unlock-Jailbreak.net – compiled by the iPhone Team – has just been updated with full support for Unlock/Jailbreak iPhone 5/4S/4/3GS iOS 6.1.4 and 6.1.3/6.0.1 Untethered. You may have caught our tutorial, which detailed how one could jailbreak their device tethered using Redsn0w, although since it was a pre-iOS 6.1.1 release, users needed to "point" the tool to the older firmware. Team Unlock-Jailbreak was established few years ago, combines some of the jailbreak and unlock community’s most talented developers all known for producing reliable jailbreaks in the past. This team was assembled in order to develop a reliable untethered jailbreak and unlock iphone 5,4S,4 iOS 6.1 for post-A5 devices, including the iPhone 5, the iPad mini and the latest-generation iPad. This has now been achieved with the just-released userland jailbreak tool, known as Unlock-Jailbreak.net. To Jailbreak and Unlock your iPhone 5/4/4S/3GS iOS 6.1.4 and 6.1.3 visit the official website http://www.Unlock-Jailbreak.net http://www.Unlock-Jailbreak.net was formed in mid 2008 and have successfully jailbroken over 250,000 iPhones worldwide. This is unparalleled by any other service in the industry. They have achieved this by combining a very simple solution with a fantastic customer service department that is available 24/7 through many forms of contact, including telephone. Unlock-Jailbreak from Unlock-Jailbreak.nethas been downloaded by over 250,000 customers located in over 145 countries. To further ensure customers of its products usability, Unlock-Jailbreak offers a 100% full money back guarantee on all orders. Customers dissatisfied with the company’s product will be given a full refund, no questions asked. One good advantage of the software is that the jailbreaking and unlocking process is coampletely reversible and there will be no evidence that the iPhone has been jailbroken and unlocked . iOS 6.1/6.1.4 and 6.1.3 comes with many new features and updates for multitasking and storage. By unlocking and jailbreaking the iPhone,Unlock/Jailbreak iPhone 5/4S/4/3GS iOS 6.1/6.1.4 and 6.1.3/6.0.1 Untethered unleash unlimited possibilities to improve this already fantastic experience and the iPhone FULL potential. Before going through any jailbreak process with Unlock-Jailbreak it is always good housekeeping to perform a full backup of all information on the device. It is unlikely that anything will go wrong during the process but when undertaking any process that modifies the internals of a file system it is always prudent to err on the side of caution.

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• Softpedia published some of my open source projects — how to react?

  - by polarblau

  (FYI: I've just moved this question over from Stackoverflow on recommendation.) I just received a few emails, informing me that softpedia.com has added some of my "products" to their "database of scripts, code snippets and web applications". My products are in this case some smaller open source projects, which I have hosted and published on github. Now I'm wondering how to react to this. This site is indirectly making money of my free work through ads on three pages before the actual download. They also seem to "invent" version numbers and I can't find out if they're hosting the latest or all versions of my projects. — I can see how this could lead to problems in the future, since I don't control what's "the latest" everywhere. On the other hand I don't mind some extra publicity. I want as many people as possible to know about the projects, use them, fork them and hopefully improve them. The projects in questions are really fairly small, but this might not be the case in the future for me and/or other people reading this question. I'm sure that this must have happened to others around here. What's your opinion? Should I try to get the downloads removed? Update 1 I've requested the removal and mentioned that I don't feel that Softpedia can provide the right environment for this kind of project. Their team got back to me instantly with a friendly email saying, that they'll remove the links for now: If you are worried that your projects won't be updated, then I must tell you that I have them bookmarked in my RSS reader, so any version changes will be forwarded to me when needed. So I promise I'll keep your script up to date as soon as I see an update in the repository. I have to say, that I appreciate this kind of reaction quite a lot and so I sent them another email, describing in more detail what I'm worried about and what bothers me. I also stated, that I'm aware that my license clearly permits them to host the projects in any case, but that I'd be even happy if they would host the projects as long as they could convince me of a few details and maybe make some small changes to the way the projects are represented. — Let's see where this goes. Update 2 After discussing with their contact and requesting some changes regarding display of version (they had given the possibility to do so) and authorship they put the projects back up on their site. All in all a positive and definitely interesting experience.

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• Why a graduate program in South Africa?

  - by anca.rosu

  South Africa, like many other countries, is desperate for skills. Good, solid, technical skills – together with a get-up-and-go attitude – and the desire to work for a world-class organization that is leading the way! In addition, we have made a commitment in South Africa that we need to transform our organization and develop and empower Black individuals who historically have not had the opportunity to participate in the global economy. It is through this investment in our country's people that we contribute to the development of a nation capable of competing on the global stage. This makes for an exciting recipe! We have: Plenty of young and talented individuals who are eager to get stuck in and learn. Formal, recognized qualifications that form the basis for further development. A huge big global organization – Oracle – that is committed to developing these graduates and giving them an opportunity that is out of this world! Mix the above ‘ingredients’ together Tackle and remove potential “lumps & bumps” along the way as we learn and grow together Nurture and care for each other in a warm but tough environment What have we achieved? In most cases, the outcome is an awesome bunch of new talent that is well equipped to face the IT world. Where we have the opportunity and suitable headcount available to employ these graduates at Oracle we snap them up – alternatively our business partners and customers are always eager to recruit Oracle graduates into their organizations! These individuals go through real-life work place experience whilst at Oracle. In some cases they get to travel internationally. The excitement and buzz gets into their system and their blood becomes truly RED! Oracle RED! This is valuable talent and expertise to have in our eco-system and it’s an exciting program to be a part of not only as a graduate but as an Oracle employee too!   If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com. Technorati Tags: South Africa,technical skills,graduate program,opportunity,global organization,new talent

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• Breakfast Keynote, More at Gartner IAM Summit This Week

  - by Tanu Sood

  Gartner Identity and Access Management Conference We look forward to seeing you at the.... Gartner Identity and Access Management Conference Oracle is proud to be a Silver Sponsor of the Gartner Identity and Access Management Summit happening December 3 - 5 in Las Vegas, NV. Don’t miss the opportunity to hear Oracle Senior VP of Identity Management, Amit Jasuja, present Trends in Identity Management at our keynote presentation and breakfast on Tuesday, December 4th at 7:30 a.m. Everyone that attends is entered into a raffle to win a free JAWBONE JAMBOX wireless speaker system. Also, don’t forget to visit the Oracle Booth to mingle with your peers and speak to Oracle experts. Learn how Oracle Identity Management solutions are enabling the Social, Mobile, and Cloud (SoMoClo) environments. Visit Oracle Booth #S15 to: View a demonstration of our latest release - Oracle Identity Management 11g R2 Visit our virtual collateral rack and download useful resources Enter to win a JAWBONE JAMBOX Wireless Speaker System Exhibit Hall Hours Monday, December 3 — 11:45 a.m. – 1:45 p.m. and 6:15 p.m. – 8:15 p.m. Tuesday, December 4 — 11:45 a.m. – 2:45 p.m. To schedule a meeting with Oracle Identity Management executives and experts at Gartner IAM, please email us or speak to your account representative. We look forward to seeing you at the Gartner Identity and Access Management Summit! Visit Oracle at Booth #S15 Gartner IAM SummitDecember 3 - 5, 2012 Caesars Palace Attend our Keynote Breakfast Trends in Identity Management Tuesday, December 4, 2012 7:15 a.m. - 8:00 a.m., Octavius 16 Speakers: Amit Jasuja, Senior Vice President, Identity Management Oracle Ranjan Jain, Enterprise Architect, Cisco As enterprises embrace mobile and social applications, security and audit have moved into the foreground. The way we work and connect with our customers is changing dramatically and this means re-thinking how we secure the interaction and enable the experience. Work is an activity not a place - mobile access enables employees to work from any device anywhere and anytime. Organizations are utilizing "flash teams" - instead of a dedicated group to solve problems, organizations utilize more cross-functional teams. Work is now social - email collaboration will be replaced by dynamic social media style interaction. In this session, we will examine these three secular trends and discuss how organizations can secure the work experience and adapt audit controls to address the "new work order". Stay Connected: For more information, please visit www.oracle.com/identity. Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEO100120175 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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• Is ASP.NET MVC completely (and exclusively) based on conventions?

  - by Mike Valeriano

  --TL;DR Is there a "Hello World!" ASP.NET MVC tutorial out there that doesn't rely on conventions and "stock" projects? Is it even possible to take advantage of the technology without reusing the default file structure, and start from a single "hello_world.asp" file or something (like in PHP)? Am I completely mistaken and I should be looking somewhere else, maybe this? I'm interested in the MVC framework, not Web Forms --Background I've played a bit with PHP in the past, just for fun, and now I'm back to it since web development became relevant for me once again. I'm no professional, but I try to gain as much knowledge and control over the technology I'm working with as possible. I'm using Visual Studio 2012 for C# - my "desktop" language of choice - and since I got the Professional Edition from Dreamspark, the Web Development Tools are available, including ASP.NET MVC 4. I won't touch Web Forms, but the MVC Framework got my attention because the MVC pattern is something I can really relate to, since it provides the control I want but... not quite. Learning PHP was easy - and right form the start I could just create a "hello_world.php" file and just do something like this for immediate results: <!-- file: hello_world.php --> <?php> echo "Hello World!"; <?> But I couldn't find a single ASP.NET (MVC) tutorial out there (I'll be sure to buy one of the upcoming MVC 4 books, only a month away or so) that would start like that. They all start with a sample project, building up knowledge from the basics and heavily using conventions as they go along. Which is fine, I suppose, but it's now the best way for me to learn things. Even the "Empty" project template for a new ASP.NET MVC 4 Application in VS2012 is not empty at all: several files and folders are created for you - much like a new C# desktop application project, but with C# I can in fact start from scratch, creating the project structure myself. It is not the case with PHP: I can choose from a plethora of different MVC frameworks I can just create my own framework I can just skip frameworks altogether, and toss random PHP along with my HTML on a single file and make it work I understand the framework needs to establish some rules, but what if I just want to create a single page website with some C# logic behind it? Do I really need to create a whole bloat of files and folders for the sake of convention? Also, please understand that I haven't gotten far on any of those tutorials mainly because of this reason, but, if that's the only way to do it, I'll go for it using one of the books I've mentioned before. This is my first contact with ASP.NET but from the few comparisons I've read, I believe I should stay the hell away from Web Forms. Thank you. (Please forgive the broken English - it is not my primary language.)

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• sell skimmed dump+pin([email protected])wu transfer,bank transfer,paypal+mailpass

  - by bestseller

  http://megareserve.blogspot.com///////// [email protected]////gmail:[email protected] Sell, Cvv, Bank Logins, Tracks, PayPal, Transfers, WU, Credit Cards, Card, Hacks, Citi, Boa, Visa, MasterCard, Amex, American Express, Make Money Fast, Stolen, Cc, C++, Adder, Western, Union, Banks, Of, America, Wellsfargo, Liberty, Reserve, Gram, Mg, LR, AlertPay ..PAYMENT METHOD LIBERTYRESERVE AND WESTERNUNION ONLY........ Ccv EU is $ 6 per ccv (Visa + Master) Ccv EU is $ 7 per ccv (Amex + Discover) Ccv Au is $ 6 per ccv Ccv Italy is 15 $ per cc sweden 12$ spain 10$ france 12$ Ccv US is $ 1.5 per ccv (Visa) Ccv US is $ 2 per ccv (master) Ccv US is $ 3 per ccv (Amex + Discover) Ccv UK is $ 5 per ccv (Visa + Master) Ccv UK is $ 6 per ccv (Amex + swith) Ccv Ca is $ 6 per ccv (Visa+ Master) Ccv Ca is $ 9 per ccv (Visa Business + Visa Gold) Ccv Germany is 14$ Per Ccv Ccv DOB with US is 15 $ per ccv Ccv DOB with UK is 19 $ per ccv Ccv DOB + BIN with UK 25$ per ccv Ccv US full info is 40 $ per ccv Ccv UK full info is 60 $ per ccv 1 Uk check bins= 12.5$/1cvv 1 Sock live = 1$/1sock live 5day yahoo:[email protected] gmail:[email protected] Balance In Chase:.........70K To 155K ========300$ Balance In Wachovia:.........24K To 80K==========180$ Balance In Boa..........75K To 450K==========400$ Balance In Credit Union:.........Any Amount:=========420$ Balance In Hallifax..........ANY AMOUNT=========420$ Balance In Compass..........ANY AMOUNT=========400$ Balance In Wellsfargo..........ANY AMOUNT=========400$ Balance In Barclays..........80K To 100K=========550$ Balance In Abbey:.........82K ==========650$ Balance in Hsbc:.........50K========650$ and more 1 Paypal with pass email = 50$/paypal 1 Paypal don't have pass email = 20$/Paypal 1 Banklogin us or uk (personel)= 550$ yahoo :[email protected] gmail :[email protected] Track 1/2 Visa Classic, MasterCard Standart US - 13$ UK - 17$ EU - 24$ AU - 26$ Track 1/2 Visa Gold | Platinum | Business | Signature, MasterCard Gold | Platinum US - 17$ UK - 20$ EU - 28$ AU - 30$ Bank transfer Balance 71.000$ CITIBANK SOUTH DAKOTA, N.A. Balance 65.000$ Wachovia: 76.000$ Abbey: 65.000£ Hsbc : 87.000$ Hallifax : 97.000£ Barclays: 110.000£ AHLI UNITED BANK --- 80.000£ LLOYDSTSB ---------- 100.000£ BANK OF SCOTLAND --- 123.000£ BOA ----------210.000$ UBS ---------- 152.000$ RBC BANK ------ 245.000$ BANK OF CANADA -------- 78.000$ BDC ---------- 281.000$ BANK LAURENTIENNE ----- 241.000$ please no test yahoo: [email protected] gmail: [email protected] website ; http://megareserve.blogspot.com Prices For Bin and Its List: 5434, 5419, 4670,374288,545140,454634,3791 with d.o.b,4049,4462,4921.4929.46274547,5506,5569,5404,5031,4921, 5505,5506,4921,4550 ,4552,4988,5186,4462,4543,4567 ,4539,5301,4929,5521 , 4291,5051,4975,5413 5255 4563,4547 4505,4563 5413 5255,5521,5506,4921,4929,54609 7,5609,54609,4543, 4975,5432,5187 ,4973,4627,4049,4779,426565,55 05, 5549, 5404, 5434, 5419, 4670,456730,541361, 451105,4670,5505, 5549, 5404, UK Nomall NO BINS(Serial) with DOB is :10$ UK with BINS(Serial) with DOB is :15$ UK Nomall no BINS(Serial) no DOB is: 6$ UK with BINS(Serial) is :12$ Please do not request : cc for TEST and FREE. DON'T CONTACT ME IF YOU NOT READY NEED TO BUY .

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• Generating Report for NUnit

  - by thangchung

   All source codes for this post can be found at my github.Time ago, I received a request that people ask me how they can generate reports of the results of testing using NUnit? In fact, I may never do this. In the little world of my programming, I only care about the test results, red-green-refactoring, and that was it. When I got that question quite a bit unexpected, I knew that I could use NCover to generate reports, but reports of NCover too simple, it did not give us more details on the number of test cases, test methods, ... And I began to see about creating interesting report for NUnit.I was lucky to find an open source here. Its authors call it NUnit2Report, but one disadvantage is it only running on .NET 1.0. Indeed too old compared to the current version 4.0. And I try to download the preview, but I could not run. I had to open its source code and found that it uses XSLT to convert the output of NUnit results from XML to HTML. Nothing really special, because I also knew that after NUnit run output file extension is XML is created. Author only use this file to convert to HTML using XSLT. And I decided to convert it to. NET 4.0, because I will not have to code from scratch. Conversion work made me take some time, but was lucky that I finally have what I want. Thanks Gilles for the this OSS. I will send a mail to thank him for his efforts but put this out for the OSS. Now I will show people how to do it. I used the auto built NAnt and NUnit for running TestCase, and I use Selenium testing framework. After writing three TestCase using Selenium, I ran NUnit, and got the following results: There are 1 fail and 2s success. In the bin directory of this project will have the NUnit output file as shown below: Then I create a build file, and a bat file for easy running (can use PowerShell is here also.) Double click in the bat file to create a report like this:       Finally open the index.html file in the folder to view report. As everyone can see, it is the TestCase and divide very clearly, that I meet the requirements. This is really good. Once again I really thank NUnit2Report from Gilles. People can contact him via the mail address [email protected] or website  http://nunit2report.sourceforge.net. It really is useful to those who promised to QA. Hopefully this post will help anyone really interested in doing reports for NUnit.   

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• Launch 2010 Technical Readiness Unofficial Q&amp;A.

  - by mbcrump

  I had an email from one of my readers about the 2010 Technical Readiness Series. Please read below: Hi Michael, I noticed you blogged a while back that you were going to attend MS 2010 Launch event. I’m going to the session in Seattle on May 27, is it worth it to attend? Also, I’m wondering if they give any free software away like VS2010 Pro? Any decent vendors? Looking forward to hearing back from you. I decided this information would probably benefit several instead of just responding back to the reader. In case you are not aware, MS has a 2010 launch event showing VS2010, Office 2010, SharePoint 2010 and SQL Server 2008R2.  You can sign up for an event here: https://microsoft.crgevents.com/Register2010/Content/Event_Selection.aspx I’ve answered the questions asked below. Q: Is it worth going? A: It is if you have had little or no exposure to the latest 2010 products. Most people are familiar with VS2010, but have not seen SharePoint 2010 Office 2010 or Windows Phone 7. It is designed to get you up to speed very quickly. If you have watched most of the MIX videos and keep up with .NET in general, you will benefit more by having the ability to ask questions.    Q: Did you get any free software? A: No, only demos including: VS2010/Office 2010 – They give you a link to the url where you can download the trial version. Windows 7 Enterprise – You get a DVD with the trial version loaded. Q: Do they give away any cool swag? A: Just a Microsoft T-Shirt (XL). Q: What about the vendor selection? A: At the event that I went to, most vendors were pushing SharePoint products. There wasn’t a lot of variety in the selection. Most vendors were giving away the typical pens, buttons and stickers and trial software. If you have any other questions, feel free to contact me. I will answer and add to this un-official FAQ.

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• Virtual Developer Day: Oracle Fusion Developmen

  - by kellsey.ruppel

  Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staffOracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware.  Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don’t miss this opportunity.  Tuesday, July 10, 20129:00 a.m. PT. – 1:00 p.m. PT11:00 a.m. CT – 3:00 p.m. CT12:00 p.m. ET – 4:00 p.m. ET1:00 p.m. BRT – 5:00 p.m. BRT Register online now! for this FREE event Agenda 9:00 a.m. Opening 9:30 a.m. Keynote: Oracle Fusion Development Track 1Introduction to Fusion Development Track 2What's New in Fusion Development Track 3Fusion Development in the Enterprise 10:00 a.m. Is Oracle ADF Development Faster and Simpler than Oracle Forms, APEX or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development 11:00 a.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 noon Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration *Hands On Lab – WebCenter and ADF Lab w/ JDeveloper – Lab materials will be provided ahead of the event to give you ample time to work through the lab and increase the productivity of the live chat sessions the day of the event. Sessions abstractsRegister online now! for this FREE event Copyright © 2012, Oracle Corporation and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Internships available in Oracle Netherlands - this summer

  - by jessica.ebbelaar

  I am Jannie Minnema, Director of Business Operations for Oracle in the Benelux. My career at Oracle started at Oracle Headquartes in San Francisco as a Project Manager, building Computer Based Training Products. After spending 3 years in Dubai, my husband and I moved to the USA as he wanted to study a MBA there. This move kick started my career as I was working in Silicon Valley during a time of great opportunity. After the USA, I fulfilled numerous roles at Oracle ranging from Project Management to Sales and Marketing. I currently work in the Netherlands were I am now Director of Business Operations for Oracle in the Benelux and a member of the Dutch Management Team. Business Operations advises the Benelux Management Team and focuses on topics such as Corporate Social Responsibility, Customer Satisfaction, Internal Communication, Internal training and effective usage of Sales Tools and Systems. We are currently also working on how best to introduce a “New way of Working”. The move to our new office building in 2011 aides in creating the right environment for this. Our goal is to continually improve the organisation. I enjoy working for Oracle because there is never a dull moment, and I am continuously challenged to improve. The environment that I work in changes constantly. Look at all the recent acquisitions; over 60 in the past 3 years! If you, as an Oracle employee, see something that can be done better, like a new service or tool, then combine it with some enthusiasm, motivate it further and the (Oracle) world changes! Internships This summer we have a number of Internships available, coordinated by the Business Operations team. We very much look forward to welcoming Students in our Dutch office. We look at it as an opportunity for both Oracle and the Interns to learn from each other. It will definitely result in both parties improving, growing and achieving results! We offer Internships related to Sales, Marketing and New Technology. You can find the assignments here. During the Internship you will experience what is like to work for an international and dynamic company, where we work and play hard. Our customers are major Dutch companies and our employees are professionals that compare working at Oracle with playing a Soccer World Cup final. We offer several Internships at the same time, so you will learn and share your experiences with a group of fellow students. If you have any questions related to this article feel free to contact [email protected].  You can find our job opportunities via http://campus.oracle.com

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• WebLogic Partner Community Newsletter June 2013

  - by JuergenKress

  Dear WebLogic Partner Community member, This month newsletter contains tons of Java material with the availability of Java EE7! Including many articles in the May/June Java Magazine and the Duke Award nomination! Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the WebLogic Server 12c Certified Implementation Specialist  or ADF 11g Certified Implementation Specialist you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a WebLogic and ADF Specialization you can request a nice plaque for your office. Summer time is training time – make sure you attend our Fusion Middleware Summer Camps or one of our upcoming Exalogic Implementation Workshop by PTS in Spain, Turkey and Middle East. For those who can not make it we offers plenty of online courses like the New ADF Academy. Or the webcast The value of Engineered Systems for SAP. At our WebLogic Community Workspace (WebLogic Community membership required) you can find Engineered Systems Strategy presentation. Thanks to the community for all the WebLogic best practice papers and tools like Automated provision of Oracle Weblogic Server Platform & Frank’s Coherence videos on YouTube & Create and deploy applications on the Oracle Java Cloud & WebLogic Application redeployment using shared libraries - without downtime & Oracle Traffic Director. The first tests deployments for WebLogic on Oracle Database Appliance are on the way, thanks to all who are their experience: Sizing & Configuration and Traffic Director. Virtualised Oracle Database Appliance Proof of Concept - #1 Planning from Simon Haslam. Would be great if you can also share your experience via twitter @wlscommunity! In the ADF section of the newsletter you find Tuning Application Module Pools and Connection Pools & List View - Cool Looking ADF PS6 Component for Collections & Insider Essential & User Interface & Skinning & Oracle Forms to ADF Modernization reference. Great summer time! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJune2013 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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