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  • Multiple iTunes audiobook downloads

    - by Mike Pateras
    I bought an audiobook on iTunes on my computer. Can I, using the same account, download the file onto my phone, via the iTunes app, without being charged again? Or do I have to sync? I'm afraid to try it, because I know if I am charged, Apple won't give me a re-fund, even though I've already purchased the book.

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  • SS Group, The Coralwood, Sector 84, call 09128272424 booking query?

    - by user64521
    The creators of landmark projects like Southend, The Palladians. Delight & Splendours, The Lilac, Aaron Ville, SS Plaza and The Hibiscus now present yet another lifestyle defining choice of affordable homes in New Gurgaon that is called "The Coralwood". BOOK YOUR HOME ON FIRST RATE 2 BHK + Modular Kitchen—1320 sq ft 3 BHK + Modular Kitchen—1570 sq ft 3 BHK + Modular Kitchen—1820 sq ft rate:- 3250 bsp Gurgaon » NH-8 Call me: 09128272424

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  • Computer class or home teaching for kids?

    - by JMarsch
    I want to teach my son to be a strong PC user. I could try to strike out on my own for this, but I was wondering if there is a good online (or book based) course for this. Like most kids, he's proficient with Google, YouTube, and Minecraft, but he's very curious, and I would like to teach him more. Even some basic excercises, like working with the file system would be good for him (i would need some help to not make it boring).

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  • Are there any well known anti-patterns in the field of system administration?

    - by ojblass
    I know a few common patterns that seem to bedevil nearly every project at some point in its life cycle: Inability to take outages Third party components locking out upgrades Non uniform environments Lack of monitoring and alerting Missing redundancy Lack of Capacity Poor Change Management Too liberal or tight access policies Organizational changes adversely blur infrastructure ownership I was hoping there is some well articulated library of these anti-patterns summarized in a book or web site. I am almost positive that many organizations are learning through trial by fire methods. If not let's start one.

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  • How does Bittorrent work?

    - by mumtaz
    I want to learn more about the bittorrent way of file sharing. I am a technically advanced user (programmer), so technically advanced material is no problem, but it should be concise and to the point. I need a good resource book/web which explains the overall bittorrent architecture. I am not interested in details, just the overall architecture and the terminology like seeds, peers, etc. Any suggestions?

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  • Wireless internet became extremely slow on my 27" IMac

    - by Tam
    The wireless internet on my Mac became extremely slow recently on my 27" IMac. I don't recall doing anything different other than doing the Apple Software updates which I let it pop up and install automatically. On my Mac Book internet is still fine so I don't think it's the model or the router. I'm not sure where to start digging the cause of this or how to solve it. Looking into the System Preferences on my IMac, it's pretty identical to my MacBook!

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  • Removing the password from a PDF file

    - by Alister
    I have a couple of ebooks as PDFs with passwords, however my ebook reader (sony prs600) doesn't seem to support PDFs with passwords. What is the easiest of removing the password from a PDF (I know the password, which presumably helps a lot). It's a bit annoying buying a book and then only being able to read it in front of a computer.

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  • subversion on a local drive problem

    - by mousey
    Hello guys, I am setting up subversion using this link http://svn.spears.at/ It says that "As the Subversion book warns, make sure to create all repositories on your local disks [FiberChannel is treated as a local disk]. Failing to do so, may result in repository corruption. " This us a big problem for me. Isnt there a way I can set subversion on shared drives. Is there a work around because availability is a major concern with local drives.

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  • Is it possible to have non-replicated data on an LDAP consumer?

    - by mvillar
    I've read all the available documentation, the Mastering OpenLDAP book, and like a zillion mail-list posts but I haven't found a way to make such scenario possible. I see several use cases for this scenario like an enterprise application syncing all users from the main LDAP of the Org but keeping it's own application related schemas and objects in its server. So please, could you point me in the right direction or help me discard the possibility at all?

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  • Adding addresses to ActiveDirectory with Thunderbird

    - by Fa3ien
    We use a Windows 2003 server and XP stations. The server's LDAP is working ok, as I am able to retrieve the addresses it contains with Thunderbird. I'd like to be able to ADD an address to the server's book (the address of a new contact that freshly wrote me, for example) directly from Thunderbird, but that doesn't seem possible. What can I do ?

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  • How it was detected if last ACK lost in TCP connection termination procedure?

    - by sonali
    In TCP Connection Termination, when client enters in TIME_WAIT state means the client waits for a period of time equal to double the maximum segment life (MSL) time, to ensure the ACK it sent was received. (I read above from a book computer networking by kurose and also given in following URL http://www.tcpipguide.com/free/t_TCPConnectionTermination-2.htm ) But how it was detected if last ACK(send by client as a response to server FIN) lost?

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  • Need USB drivers for Nexus One and Mac Snow Leopard?

    - by melling
    I got a AT&T compatible Nexus One that I'm trying to connect to my Mac Book Pro (Snow Leopard) for development. When I do an adb devices, it doesn't appear, and I can't do an adb install either. Until today, I've been using a G1 and I haven't had any issues. I haven't placed a SIM in the phone yet, but I don't think that should matter.

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  • Web server HW requirements [closed]

    - by Kimo
    Hello, I am trying to search for a book that would teach me how to choose web server HW requirements (hard disk space/technology, ram, internet connection) based on web site statistics (requests per second, etc...), how to scale webservers in case my website is getter higher traffic, etc All I get from the internet is software-related articles. Does anyone know how I can dig in for this kind of information? May be I am just searching using the wrong keywords. Thanks

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  • Will modules installed by insmod command persist after rebooting?

    - by apache
    There is how the book I'm reading describe the insmod utility: The program loads the module code and data into the kernel, which, in turn, performs a function similar to that of ld, in that it links any unresolved symbol in the module to the symbol table of the kernel. Unlike the linker, however, the kernel doesn’t modify the module’s disk file, but rather an in-memory copy. It looks like it won't persist since it's in-memory, but I'm not sure.

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  • How can a Perfmon "% Processor Time" counter be over 100%?

    - by Bill Paetzke
    The counter, Process: % Processor Time (sqlservr), is hovering around 300% on one of my database servers. This counter reflects the percent of total time SQL Server spent running on CPU (user mode + privilege mode). The book, Sql Server 2008 Internals and Troubleshooting, says that anything greater than 80% is a problem. How is it possible for that counter to be over 100%?

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  • NerdDinner form validation DataAnnotations ERROR in MVC2 when a form field is left blank.

    - by Edward Burns
    Platform: Windows 7 Ultimate IDE: Visual Studio 2010 Ultimate Web Environment: ASP.NET MVC 2 Database: SQL Server 2008 R2 Express Data Access: Entity Framework 4 Form Validation: DataAnnotations Sample App: NerdDinner from Wrox Pro ASP.NET MVC 2 Book: Wrox Professional MVC 2 Problem with Chapter 1 - Section: "Integrating Validation and Business Rule Logic with Model Classes" (pages 33 to 35) ERROR Synopsis: NerdDinner form validation ERROR with DataAnnotations and db nulls. DataAnnotations in sample code does not work when the database fields are set to not allow nulls. ERROR occurs with the code from the book and with the sample code downloaded from codeplex. Help! I'm really frustrated by this!! I can't believe something so simple just doesn't work??? Steps to reproduce ERROR: Set Database fields to not allow NULLs (See Picture) Set NerdDinnerEntityModel Dinner class fields' Nullable property to false (See Picture) Add DataAnnotations for Dinner_Validation class (CODE A) Create Dinner repository class (CODE B) Add CREATE action to DinnerController (CODE C) This is blank form before posting (See Picture) This null ERROR occurs when posting a blank form which should be intercepted by the Dinner_Validation class DataAnnotations. Note ERROR message says that "This property cannot be set to a null value. WTH??? (See Picture) The next ERROR occurs during the edit process. Here is the Edit controller action (CODE D) This is the "Edit" form with intentionally wrong input to test Dinner Validation DataAnnotations (See Picture) The ERROR occurs again when posting the edit form with blank form fields. The post request should be intercepted by the Dinner_Validation class DataAnnotations. Same null entry error. WTH??? (See Picture) See screen shots at: http://www.intermedia4web.com/temp/nerdDinner/StackOverflowNerdDinnerQuestionshort.png CODE A: [MetadataType(typeof(Dinner_Validation))] public partial class Dinner { } [Bind(Include = "Title, EventDate, Description, Address, Country, ContactPhone, Latitude, Longitude")] public class Dinner_Validation { [Required(ErrorMessage = "Title is required")] [StringLength(50, ErrorMessage = "Title may not be longer than 50 characters")] public string Title { get; set; } [Required(ErrorMessage = "Description is required")] [StringLength(265, ErrorMessage = "Description must be 256 characters or less")] public string Description { get; set; } [Required(ErrorMessage="Event date is required")] public DateTime EventDate { get; set; } [Required(ErrorMessage = "Address is required")] public string Address { get; set; } [Required(ErrorMessage = "Country is required")] public string Country { get; set; } [Required(ErrorMessage = "Contact phone is required")] public string ContactPhone { get; set; } [Required(ErrorMessage = "Latitude is required")] public double Latitude { get; set; } [Required(ErrorMessage = "Longitude is required")] public double Longitude { get; set; } } CODE B: public class DinnerRepository { private NerdDinnerEntities _NerdDinnerEntity = new NerdDinnerEntities(); // Query Method public IQueryable<Dinner> FindAllDinners() { return _NerdDinnerEntity.Dinners; } // Query Method public IQueryable<Dinner> FindUpcomingDinners() { return from dinner in _NerdDinnerEntity.Dinners where dinner.EventDate > DateTime.Now orderby dinner.EventDate select dinner; } // Query Method public Dinner GetDinner(int id) { return _NerdDinnerEntity.Dinners.FirstOrDefault(d => d.DinnerID == id); } // Insert Method public void Add(Dinner dinner) { _NerdDinnerEntity.Dinners.AddObject(dinner); } // Delete Method public void Delete(Dinner dinner) { foreach (var rsvp in dinner.RSVPs) { _NerdDinnerEntity.RSVPs.DeleteObject(rsvp); } _NerdDinnerEntity.Dinners.DeleteObject(dinner); } // Persistence Method public void Save() { _NerdDinnerEntity.SaveChanges(); } } CODE C: // ************************************** // GET: /Dinners/Create/ // ************************************** public ActionResult Create() { Dinner dinner = new Dinner() { EventDate = DateTime.Now.AddDays(7) }; return View(dinner); } // ************************************** // POST: /Dinners/Create/ // ************************************** [HttpPost] public ActionResult Create(Dinner dinner) { if (ModelState.IsValid) { dinner.HostedBy = "The Code Dude"; _dinnerRepository.Add(dinner); _dinnerRepository.Save(); return RedirectToAction("Details", new { id = dinner.DinnerID }); } else { return View(dinner); } } CODE D: // ************************************** // GET: /Dinners/Edit/{id} // ************************************** public ActionResult Edit(int id) { Dinner dinner = _dinnerRepository.GetDinner(id); return View(dinner); } // ************************************** // POST: /Dinners/Edit/{id} // ************************************** [HttpPost] public ActionResult Edit(int id, FormCollection formValues) { Dinner dinner = _dinnerRepository.GetDinner(id); if (TryUpdateModel(dinner)){ _dinnerRepository.Save(); return RedirectToAction("Details", new { id=dinner.DinnerID }); } return View(dinner); } I have sent Wrox and one of the authors a request for help but have not heard back from anyone. Readers of the book cannot even continue to finish the rest of chapter 1 because of these errors. Even if I download the latest build from Codeplex, it still has the same errors. Can someone please help me and tell me what needs to be fixed? Thanks - Ed.

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  • Design pattern for parsing data that will be grouped to two different ways and flipped

    - by lewisblackfan
    I'm looking for an easily maintainable and extendable design model for a script to parse an excel workbook into two separate workbooks after pulling data from other locations like the command line, and a database. The high level details are as follows. I need to parse an excel workbook containing a sheet that lists unique question names, the only reliable information that can be parsed from the question name is the book code that identifies the title and edition of the textbook the question is associated with, the rest of the question name is not standardized well enough to be reliably parsed by computer. The general form of the question name is best described by the following regular expression. '^(\w+)\s(\w{1,2})\.(\w{1,2})\.(\w{1,3})\.(\w{1,3}\.)*$' The first sub-pattern is the book code, the second sub-pattern is 90% of the time the chapter, and the rest of the sub-patterns could be section, problem type, problem number, or question type information. There is no simple logic, at least not one I can find. There will be a minimum of three other columns in this spreadsheet; one column will be the chapter the question is associated with, the second will be the section within the chapter the question is associated with, and the third will be some kind of asset indicated by a uniform resource locator. 1 | 1 | qname1 | url | description | url | description ... 1 | 1 | qname2 | url | description 1 | 1 | qname3 | url | description | url | description | url | The asset can be indicated by a full or partial uniform resource locator, the partial url will need to be completed before it can be fed into the application. There theoretically could be no limit to the number of asset columns, the assets will be grouped in columns by type. Some times additional data will have to be retrieved from a database or combined with the book code before the asset url is complete and can be understood by the application that will be using the asset. The type is an abstraction, there are eight types right now, each with their own logic in how the uniform resource locator is handled and or completed, and I have to add a new type and its logic every three or four months. For each asset url there is the possibility of a description column, a character string for display in the application, but not always. (I've already worked out validating the description text, and squashing MSs obscure code page down to something 7-bit ascii can handle.) Now that all the details are filled-in I can get to the actual problem of parsing the file. I need to split the information in this excel workbook into two separate workbooks. The first workbook will group all the questions by section in rows. With the first cell being the section doublet and the rest of the cells in the row are the question names. 1.1 | qname1 | qname2 | qname3 | qname4 | 1.2 | qname1 | qname2 | qname3 | 1.3 | qname1 | qname2 | qname3 | qname4 | qname5 There is no set number of questions for each section as you can see from the above example. The second workbook is more complicated, there is one row per asset, and question names that have more than one asset will be duplicated. There will be four or five columns on this sheet. The first is the question name for the asset, the second is a media type used to select the correct icon for the asset in the application, the third is string representing the asset type, the four is the full and complete uniform resource locator for the asset, and the fifth columns is the optional text description for the asset. q1 | mtype1 | atype1 | url | description q1 | mtype2 | atype2 | url | description q1 | mtype2 | atype3 | url | description q2 | mtype1 | atype1 | url | description q2 | mtype2 | atype3 | url | description For the original six types I did have a script that parsed the source excel workbook into the other two excel workbooks, and I was able to add two more types until I ran aground on the implementation of the ninth type and tenth types. What broke my script was the fact that the ninth type is actually a sub-type of one of the original six, but with entirely different logic, and my mostly procedural script could not accommodate without duplicating a lot of code. I also had a lot of bugs in the script and will be writing the test first on this time around. I'm stuck with the format for the resulting two workbooks, this script is glue code, development went ahead with the project without bothering to get a complete spec from the sponsor. I work for the same company as the developers but in the editorial department, editorial is co-sponsor of the project, and am expected to fix pesky details like this (I'm foaming at the mouth as I type this). I've tried factories, I've tried different object models, but each resulting workbook is so different when I find a design that works for generating one workbook the code is not really usable for generating the other. What I would really like are ideas about a maintainable and extensible design for parsing the source workbook into both workbooks with maximum code reuse, and or sympathy.

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  • wcf rest service 400 error : There might be a typing error in the address

    - by Lokesh Kondapalli
    I am trying to invoke wcf rest service from url but its showing error like this Error : Most likely causes: •There might be a typing error in the address. •If you clicked on a link, it may be out of date. ** I need JSON responce Here my code : Iservice.cs using System; using System.Collections.Generic; using System.Linq; using System.Runtime.Serialization; using System.ServiceModel; using System.ServiceModel.Web; using System.Text; namespace SampleRestSample { interface name "IService1" in both code and config file together. [ServiceContract] public interface IService1 { [OperationContract] [WebInvoke(Method = "GET", UriTemplate = "Book/{id}", BodyStyle = WebMessageBodyStyle.Wrapped, ResponseFormat = WebMessageFormat.Json)] List<Prasad> GetBookById(string id); } [DataContract] public class Prasad { [DataMember] public string Name { get; set; } [DataMember] public string Age { get; set; } } } Service1.svc.cs using System; using System.Collections.Generic; using System.Linq; using System.Runtime.Serialization; using System.ServiceModel; using System.ServiceModel.Web; using System.Text; namespace LoginRestSample { // NOTE: You can use the "Rename" command on the "Refactor" menu to change the class name "Service1" in code, svc and config file together. public class Service1 : SampleRestSample { List<Prasad> list = new List<Prasad>(); public List<Prasad> GetBookById(string id) { try { Prasad cls = new Prasad(); cls.Age = "24"; cls.Name = "prasad"; list.Add(cls); //int bookId = Convert.ToInt32(id); //using (SampleDbEntities entities = new SampleDbEntities()) //{ // return entities.Books.SingleOrDefault(book => book.ID == bookId); //} } catch { throw new FaultException("Something went wrong"); } return list; } } } web.config <?xml version="1.0" encoding="utf-8"?> <configuration> <system.web> <compilation debug="true" targetFramework="4.0"> <assemblies> <add assembly="System.Data.Entity, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" /> </assemblies> </compilation> </system.web> <system.serviceModel> <services> <service name="WcfRestSample.SampleRestSample"> <endpoint address="" behaviorConfiguration="restfulBehavior" binding="webHttpBinding" bindingConfiguration="" contract="WcfRestSample.ISampleRestSample" /> <host> <baseAddresses> <add baseAddress="http://localhost/SampleRestSample" /> </baseAddresses> </host> </service> </services> <behaviors> <endpointBehaviors> <behavior name="restfulBehavior"> <webHttp automaticFormatSelectionEnabled="true" /> </behavior> </endpointBehaviors> <serviceBehaviors> <behavior name=""> <serviceMetadata httpGetEnabled="true" /> <serviceDebug includeExceptionDetailInFaults="false" /> </behavior> </serviceBehaviors> </behaviors> <serviceHostingEnvironment multipleSiteBindingsEnabled="true" /> </system.serviceModel> <system.webServer> <modules runAllManagedModulesForAllRequests="true" /> </system.webServer> </configuration> Any solutions? Thank you in advance.

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  • need help transforming an XML file, whose part of it is with escape sequences, into html

    - by shlomi
    hello, i need help transforming the following XML <?xml-stylesheet type=text/xsl href=XSL_17.xsl?> <Root> <Book> <Author>John smith</Author> <Genre>Novel</Genre> <Details>&lt;?xml version="1.0" encoding="utf-16"?&gt;&lt;Dets&gt;&lt;Ds&gt;&lt;D DN="Pages" DV="381" /&gt;&lt;D DN="Binding" DV="Hardcover" /&gt;&lt;D DN="Rate" DV="7.8" /&gt;&lt;/Ds&gt;&lt;/Dets&gt;</Details> </Book> <Car> <Year>2010</Year> <Name>Charger</Name> <Manufacturer>Dodge</Manufacturer> </Car> </Root> to the following HTML <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title></title> </head> <body> <table> <tr> <td><strong>Book</strong></td> </tr> <tr> <td><strong>Name</strong></td> <td><strong>Value</strong></td> </tr> <tr> <td>Author</td> <td>John smith</td> </tr> <tr> <td>Genre</td> <td>Novel</td> </tr> <tr> <td>Details</td> <td> <table> <tr> <td><strong>Name</strong></td> <td><strong>Value</strong></td> </tr> <tr> <td>Pages</td> <td>381</td> </tr> <tr> <td>Binding</td> <td>Hardcover</td> </tr> <tr> <td>Rate</td> <td>7.8</td> </tr> </table> </td> </tr> </table> <table> <tr> <td><strong>Car</strong></td> </tr> <tr> <td><strong>Name</strong></td> <td><strong>Value</strong></td> </tr> <tr> <td>Year</td> <td>2010</td> </tr> <tr> <td>Name</td> <td>Charger</td> </tr> <tr> <td>Manufacturer</td> <td>Dodge</td> </tr> </table> </body> </html> i.e. i need to represent both normal XML and escaped XML in HTML tables.

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  • 1136: Incorrect number of arguments. Expected 0.? AS3 Flash Cs4 (Round 2)

    - by charmaine
    (I have asked this before but I dont think I was direct enough with my question and therefore it did not get resolved so here goes again!) I am working through a book called Foundation Actionscript 3.0 Animation, making things move. I am now on Chapter 9 - Collision Detection. On two lines of my code I get the 1135 error, letting me know that I have an incorrect number of arguments. I have highlighted the two areas in which this occurs with asterisks: package { import flash.display.Sprite; import flash.events.Event; public class Bubbles extends Sprite { private var balls:Array; private var numBalls:Number = 10; private var centerBall:Ball; private var bounce:Number = -1; private var spring:Number = 0.2; public function Bubbles() { init(); } private function init():void { balls = new Array(); ***centerBall = new Ball(100, 0xcccccc);*** addChild(centerBall); centerBall.x = stage.stageWidth / 2; centerBall.y = stage.stageHeight / 2; for(var i:uint = 0; i < numBalls; i++) { ***var ball:Ball = new Ball(Math.random() * 40 + 5, Math.random() * 0xffffff);*** ball.x = Math.random() * stage.stageWidth; ball.y = Math.random() * stage.stageHeight; ball.vx = Math.random() * 6 - 3; ball.vy = Math.random() * 6 - 3; addChild(ball); balls.push(ball); } addEventListener(Event.ENTER_FRAME, onEnterFrame); } private function onEnterFrame(event:Event):void { for(var i:uint = 0; i < numBalls; i++) { var ball:Ball = balls[i]; move(ball); var dx:Number = ball.x - centerBall.x; var dy:Number = ball.y - centerBall.y; var dist:Number = Math.sqrt(dx * dx + dy * dy); var minDist:Number = ball.radius + centerBall.radius; if(dist < minDist) { var angle:Number = Math.atan2(dy, dx); var tx:Number = centerBall.x + Math.cos(angle) * minDist; var ty:Number = centerBall.y + Math.sin(angle) * minDist; ball.vx += (tx - ball.x) * spring; ball.vy += (ty - ball.y) * spring; } } } private function move(ball:Ball):void { ball.x += ball.vx; ball.y += ball.vy; if(ball.x + ball.radius > stage.stageWidth) { ball.x = stage.stageWidth - ball.radius; ball.vx *= bounce; } else if(ball.x - ball.radius < 0) { ball.x = ball.radius; ball.vx *= bounce; } if(ball.y + ball.radius > stage.stageHeight) { ball.y = stage.stageHeight - ball.radius; ball.vy *= bounce; } else if(ball.y - ball.radius < 0) { ball.y = ball.radius; ball.vy *= bounce; } } } } I think this is due to the non-existance of a Ball.as, when reading the tutorial I assumed it meant that I had to create a movie clip of a ball on stage and then export it for actionscript with the class name being Ball, however when flicking back through the book I saw that a Ball.as already existed, stating that I may need to use this again later on in the book, this read: package { import flash.display.Sprite; public class Ball extends Sprite { private var radius:Number; private var color:uint; public var vx:Number=0; public var vy:Number=0; public function Ball(radius:Number=40, color:uint=0xff0000) { this.radius=radius; this.color=color; init(); } public function init():void { graphics.beginFill(color); graphics.drawCircle(0, 0, radius); graphics.endFill(); } } } This managed to stop all the errors appearing however, it did not transmit any of the effects from Bubbles.as it just braught a Red Ball on the center of the stage. How would I alter this code in order to work in favour of Bubbles.as? Please Help! Thanks!

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  • Google Rules for Retail

    - by David Dorf
    In the book What Would Google Do?, Jeff Jarvis outlines ten "Google Rules" that define how Google acts.  These rules help define how Web 2.0 businesses operate today and into the future.  While there's a chapter in the book on applying these rules to the retail industry, it wasn't very in-depth.  So I've decided to more directly apply the rules to retail, along with some notable examples of success.  The table below shows Jeff's Google Rule, some Industry Examples, and New Retailer Rules that I created. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid black 1.0pt; mso-border-themecolor:text1; mso-border-alt:solid black .5pt; mso-border-themecolor:text1; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid black; mso-border-insideh-themecolor:text1; mso-border-insidev:.5pt solid black; mso-border-insidev-themecolor:text1; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Google Rule Industry Examples New Retailer Rule New Relationship Your worst customer is your friend; you best customer is your partner Newegg.com lets manufacturers respond to customer comments that are critical of the product, and their EggXpert site lets customers help other customers. Listen to what your customers are saying about you.  Convert the critics to fans and the fans to influencers. New Architecture Join a network; be a platform Tesco and BestBuy released APIs for their product catalogs so third-parties could create new applications. Become a destination for information. New Publicness Life is public, so is business Zappos and WholeFoods founders are prolific tweeters/bloggers, sharing their opinions and connecting to customers.  It's not always pretty, but it's genuine. Be transparent.  Share both your successes and failures with your customers. New Society Elegant organization Wet Seal helps their customers assemble outfits and show them off to each other.  Barnes & Noble has a community site that includes a bookclub. Communities of your customers already exist, so help them organize better. New Economy Mass market is dead; long live the mass of niches lululemon found a niche for yoga inspired athletic wear.  Threadless uses crowd-sourcing to design short-runs of T-shirts. Serve small markets with niche products. New Business Reality Decide what business you're in When Lowes realized catering to women brought the men along, their sales increased. Customers want experiences to go with the products they buy. New Attitude Trust the people and listen In 2008 Starbucks launched MyStartbucksIdea to solicit ideas from their customers. Use social networks as additional data points for making better merchandising decisions. New Ethic Be honest and transparent; don't be evil Target is giving away reusable shopping bags for Earth Day.  Kohl's has outfitted 67 stores with solar arrays. Being green earns customers' respect and lowers costs too. New Speed Life is live H&M and Zara keep up with fashion trends. Be prepared to pounce on you customers' fickle interests. New Imperatives Encourage, enable and protect innovation 1-800-Flowers was the first do sales in Facebook and an early adopter of mobile commerce.  The Sears Personal Shopper mobile app finds products based on a photo. Give your staff permission to fail so innovation won't be stifled. Jeff will be a keynote speaker at Crosstalk, our upcoming annual user conference, so I'm looking forward to hearing more of his perspective on retail and the new economy.

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